JP2010272024A - Automatic transaction apparatus - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To continue operation even when bills are left behind a plurality of times. <P>SOLUTION: When bills are left behind in a withdrawal transaction, if any bills left behind have been stored in a left bill storage cassette 7, a bill of a denomination not to be dispensed is delivered from a bill storage cassette 4d and stored as a separator bill on the bills left behind in the left bill storage cassette 7, and then the bills left behind in a bill holding member 2 of a service part 1 are conveyed to the left bill storage cassette 7 and stored on the separator bill. <P>COPYRIGHT: (C)2011,JPO&INPIT

Description

  The present invention relates to an automatic transaction apparatus that performs a cash deposit / withdrawal process by a customer's operation, and more particularly to an automatic transaction apparatus that can prevent operation from being stopped due to a customer forgetting to collect banknotes.

  In a conventional automatic transaction apparatus that performs cash deposit / withdrawal processing by a customer's operation, for example, when a customer forgets to collect banknotes accumulated in a banknote deposit / withdrawal port (customer service) at the time of withdrawal transaction, the banknotes are forgotten The bill is fed out from the mouth and transported and stored in the banknote storage (for example, see Patent Document 1).

JP 2008-52486 A

  However, in the above-described conventional technology, when the customer forgets to take out the banknote twice, when the second forgotten banknote is transported to the forgotten banknote storage and stored, the attendant removes the banknote from the forgotten banknote storage. When taking out a forgotten banknote, it becomes impossible to distinguish between the first forgotten banknote and the second forgotten banknote, so the operation of the device must be stopped while the second forgotten banknote is accumulated in the banknote deposit / withdrawal port. There is a problem of not becoming.

  An object of the present invention is to solve such a problem.

  Therefore, in the present invention, the customer service unit that receives and transfers banknotes to customers during deposit and withdrawal transactions, a plurality of banknote storages that store banknotes, a detection unit that detects banknotes in the customer service unit, and the detection unit detect An automatic transaction apparatus having a forgotten banknote storage for storing forgotten banknotes, a discrimination for banknote denomination, a discrimination section for counting banknotes for each denomination, and a control section for controlling the operation of the apparatus, When the forgetting banknote has already been stored in the forgotten banknote storage, when the control unit has forgotten to take out the banknote by the banknote detection of the detecting means at the time of withdrawal transaction or banknote return of the deposit transaction, After paying out banknotes from one of the plurality of banknote storages and storing them as separator banknotes on the forgotten banknotes in the forgotten banknote storage, the forgotten banknote storage from the customer service section Transported to the above And controlling so as to be stored in the separator paper money.

  In the present invention, the forgotten banknotes can be separated and stored by separator banknotes, so that when the clerk takes out the forgotten banknotes from the forgotten banknote storage, each forgotten banknote can be clearly distinguished. Therefore, the effect that the operation of the apparatus can be continued even if the banknote is forgotten multiple times is obtained.

The side view which shows the internal structure of the banknote depositing / withdrawing machine in a 1st Example. Block diagram showing the first embodiment Flowchart showing storage processing procedure for forgotten banknotes Side view showing the transport path for forgotten bills Side view showing the conveyance path of banknotes not subject to withdrawal as separator banknotes Conceptual diagram showing the banknote storage state of the forgotten banknote storage cassette The flowchart which shows the storage processing procedure of the banknote of forgetting to take of 2nd Example. The figure which shows the example of a display screen when taking out a forgetting banknote The flowchart which shows the storage processing procedure of the forgetting banknote of 3rd Example. Side view showing transport path of banknote banknote as separator banknote Side view showing the conveyance route of banknotes when returning forgotten banknotes Side view showing the conveyance route of banknotes when returning forgotten banknotes

  Embodiments of an automatic transaction apparatus according to the present invention will be described below with reference to the drawings.

  FIG. 1 is a side view showing the internal configuration of the banknote depositing and dispensing machine in the first embodiment, and FIG. 2 is a block diagram showing the first embodiment. First, the configuration of FIG. 2 will be described. In FIG. 2, reference numeral 11 denotes a customer-operated automatic transaction apparatus (ATM) installed in a sales office or a convenience store of a financial institution such as a bank. Operation display section 12, card processing machine 13, bankbook processing machine 14, banknote depositing / dispensing machine 15, coin depositing / dispensing machine 16, communication unit 17, storage unit 18, and control unit 19 connected thereto. .

  The operation display unit 12 includes a display unit using a liquid crystal display or the like, and an input unit using a touch panel arranged on the display unit, and displays a screen on which a message for guiding a customer's operation is arranged and various input keys. By pressing the input key with a finger through the input unit, information defined in the input key can be input, and the input information is displayed.

  The card processor 13 has a function of reading and writing account information with respect to the magnetic stripe provided on the customer's card, and at the end of the transaction, the transaction content is printed on a statement slip (receipt) and issued to the customer. It has a function.

  The bankbook processor 14 has a function of printing and discharging transaction contents and unrecorded data on a bankbook inserted by a customer during a transaction.

  The banknote depositing / dispensing machine 15 and the coin depositing / dispensing machine 16 perform cash (banknote, coin) depositing / withdrawing processing associated with transactions, and the banknote depositing / dispensing machine 15 will be described in detail later.

  The storage unit 18 stores a control program for controlling the operation of the apparatus in addition to storing information input at the time of the transaction, and also displays a transaction selection screen, a guidance screen for each processing step in each transaction, and an input Screen data such as a screen is also stored in the storage unit 18.

  The control unit 19 is based on a control program stored in the storage unit 18, the operation display unit 12, the card processor 13, the passbook processor 14, the banknote deposit / withdrawal machine 15, the coin deposit / withdrawal machine 16, the communication unit 17, and the like. And has a function of performing various transactions, and in performing the transaction, it communicates with its own host computer (higher level device) via the communication unit 17 to exchange necessary information. It has become. The control unit 19 has a memory (storage unit) (not shown) so that various types of information can be stored in the memory as necessary.

  Next, the banknote depositing / dispensing machine 15 will be described with reference to FIG. In FIG. 1, reference numeral 1 denotes a customer service section for receiving and receiving banknotes to a customer at the time of deposit / withdrawal transaction, which has a deposit / withdrawal port (not shown) at the top, and a shutter (not shown) is provided at the deposit / withdrawal port. When a transaction is made by operating, the shutter is opened and closed so that the banknote can be taken in and out from the deposit / withdrawal port. In addition, the customer service unit 1 has a bill feeding port at a lower portion on the same side as the bill taking-in port, and a bill taking-in port is provided on the left side (the side where the apparatus is placed) as viewed in the figure. Yes.

  A substantially U-shaped banknote holding member 2 having an opening is disposed in the customer service section 1, and the banknote holding member 2 corresponds to the deposit / withdrawal port when a customer inserts a banknote. When the banknotes are separated and taken up as described above, the angle is changed so that the opening faces sideways so as to correspond to the take-in port.

  Also, in the customer service section 1, separating means for separating the banknotes set on the banknote holding member 2 by the customer at the time of deposit transaction and feeding them into the apparatus, and banknotes to be returned to the customer and at the time of withdrawal transaction The banknote holding member 2 has a take-in means for taking in the banknotes to be paid, and the banknotes taken into the banknote holding member 2 from the take-in port are separated one by one by the separating means and fed into the apparatus. It is also possible to reverse the front and back.

  Further, a sensor (detection means) for detecting a banknote held in the banknote holding member 2 is provided in the customer service section 1, and this sensor also detects a banknote that the customer forgets to take.

  3 is a discrimination unit. The discrimination unit 3 discriminates the authenticity of banknotes, denominations, correctness, and front / back, as well as detection of conveyance abnormalities such as double feeding, chaining and skewing, and the denomination is determined. It has a function to count banknotes.

  Reference numerals 4a to 4d denote banknote storage cassettes, which are arranged side by side. In the banknote storage cassettes 4a to 4d, opening portions for taking in and feeding out banknotes are formed at upper ends, respectively. The banknote storage cassettes 4a to 4d are provided with stacking and feeding means comprising a plurality of rollers for feeding and stacking banknotes one by one and separating and feeding banknotes one by one from the banknote storage cassettes 4a to 4d.

  The banknote storage cassettes 4a to 4d are each provided with a stage that can be raised and lowered. The banknotes stored in the banknote storage cassettes 4a to 4d are accumulated on the stage, and each stage stores and feeds banknotes. It moves up and down according to the above.

  Among these banknote storage cassettes 4a to 4d, in this embodiment, the banknote storage cassettes 4a to 4c are used as the first banknote storage cabinet, and the banknote storage cassette 4d is used as the second banknote storage cabinet. For example, the banknote storage cassettes 4a and 4b are used. Withdrawing money out of banknotes deposited for deposit transactions, banknote storage cassette 4c for banknote storage, banknote storage cassette 4c for banknote storage, thousand yen banknote storage, banknote storage cassette 4d ) 2,000 yen and 5,000 yen paper for storing 2,000 yen and 5,000 yen banknotes that are not covered.

  Reference numeral 5 denotes a temporary storage unit disposed on the downstream side of the discrimination unit 3 in the banknote conveyance direction at the time of deposit transaction and withdrawal transaction, and a storage / delivery port serving as a banknote storage port and a delivery port at the upper part on the customer service unit 1 side. In the temporary storage section 5, storage and feeding means comprising a plurality of rollers for storing and feeding banknotes is provided corresponding to the storage and feeding opening.

  The temporary holding unit 5 is used to temporarily hold the banknotes identified as being depositable by the discrimination unit 3 at the time of deposit transaction until the deposit is confirmed.

  Reference numeral 6 denotes a replenishment / collection cassette that is detachably attached to the banknote processing apparatus. The replenishment / collection cassette 6 replenishes banknotes with respect to the banknote storage cassettes 4a to 4d and collects banknotes from the banknote storage cassettes 4a to 4d. It is used to do.

  7 is a forgotten banknote storage cassette (forgotten banknote storage) that stores banknotes that customers have forgotten at the time of withdrawal transactions, etc. 8 is receivable as withdrawal banknotes that can be deposited at the discriminating unit 3 during deposit transactions. Non-useable cassette for storing banknotes identified as unsuitable for use (detained bill storage), 9 for identifying the denomination at the discriminating unit 3 during withdrawal transactions and collection into the replenishment collection cassette 6 These cassettes 7 to 9 are also detachably attached to the banknote processing apparatus. The reject cassettes store banknotes discriminated from the reject banknotes.

  In addition, although the said banknote storage cassette 4a-4c shall be used for the banknote storage cassette which accommodates the banknote of withdrawal object, it is not restricted to this number, What is necessary is just to provide at least one. Moreover, in this invention, it is the structure provided with at least 1 each of the banknote storage cassette which accommodates the banknote of at least 1 withdrawal object, the banknote storage cassette 4d which accommodates the banknote of said non-withdrawal object, and a loss banknote cassette. I just need it.

  10a-10g is a conveyance path which conveys a banknote, and the conveyance paths 10a and 10b are reversed below so that it may pass through the discrimination part 3 from the separation means of the customer service part 1, and banknote accommodation is carried out. A deposit path leading to each stacking and feeding means corresponding to the cassettes 4a to 4d is formed, and the conveying paths 10b and 10c are temporarily stored in the stacking means 5 from each stacking and feeding means corresponding to the bill storage cassettes 4a to 4d via the discrimination section 3. It is provided so as to form a withdrawal path that is reversed above the temporary storage section 5 so as to draw a reverse U-shape from the lower side and reaches the taking-in means of the customer service section 1. It is shared with the withdrawal route.

  Further, the conveyance path 10c and the conveyance path 10b are also used as a loading / replenishment path from the replenishment / collection cassette 6 through the discrimination section 3 to the stacking and feeding means corresponding to the banknote storage cassettes 4a to 4d when loading / replenishing banknotes. In such a banknote transport path, the temporary storage section 5 is arranged on the downstream side of the discrimination section 3 in the banknote transport direction when depositing and withdrawing, and the transport path 10d is It is provided so as to form a route that branches from the conveyance path 10 c before the take-in means of the customer service unit 1 and reaches the take-in port of the temporary storage unit 5.

  The transport path 10d is arranged so as to reverse the banknotes transported by the transport path 10c and send them to the intake port of the temporary storage unit 5.

  Further, the transport path 10f is provided so as to form a bypass path that branches from the transport path 10b and joins the transport path 10c, and the transport path 10g is left behind from the end of the transport path 10b. 8 and the conveyance path 10h are further provided so as to form a path that diverges from the middle of the conveyance path 10c and joins the conveyance path 10g so as to form a path to each bill intake port of the reject cassette 9.

  These conveyance paths 10a to 10g are driven and controlled so as to convey the banknotes in the reverse direction at the time of depositing, loading and replenishing banknotes, at the time of withdrawal, and at the time of return. A blade (not shown) is provided in the section and the merging section to switch the bill conveyance direction.

  The operation of the first embodiment having the above-described configuration will be described.

  The operation of each unit described below is controlled by the control unit 19 based on a program (software) stored in the storage unit 18, and the control unit 19 reads information from the storage unit 18 and the like and The control is omitted unless necessary.

  First, the operation at the time of withdrawal will be described. When a withdrawal transaction is selected by a customer on the transaction selection screen displayed on the operation display unit 12, a screen for prompting insertion of a card is displayed on the operation display unit 12. When the customer inserts the card into the card insertion / discharge port according to the above, the card is taken into the card processor 13 and the card data such as the customer's account number and branch number is read from the magnetic stripe provided on the card.

  After that, when the customer enters the PIN number, the withdrawal type and the withdrawal amount according to the screen displayed on the operation display unit 13, the control unit 19 enters the entered PIN number, withdrawal amount and card. When the data is transmitted to the host computer via the communication unit 17 and information indicating that the transaction is permitted is received from the host computer, the control unit 19 causes the banknote depositing / dispensing machine 15 and the coin depositing / dispensing machine 16 to withdraw money type and Send information on withdrawal amount and instruct withdrawal.

  In addition, since this invention is with respect to forgetting to remove a banknote, operation | movement of the coin depositing / withdrawing machine 16 is abbreviate | omitted.

  The banknote depositing / dispensing machine 15 feeds banknotes one by one from the banknote storage cassette 4a or the banknote storage cassette 4b by the stacking and feeding means to the discrimination section 3 through the transport path 10b when there is a 10,000 yen banknote in the designated denomination. If the designated denomination includes a thousand yen banknote, the banknotes are fed one by one from the banknote storage cassette 4c by the stacking and feeding means and conveyed to the discrimination unit 3 by the conveyance path 10b. Are detected, and abnormal conveyance such as double feeding, chaining and skewing is detected.

  As a result, the denomination is determined, and the banknotes identified as normal, in which no conveyance abnormality is detected, are counted and conveyed to the customer service section 1 through the conveyance path 10c, and taken into the banknote holding member 2 and collected by the taking-in means. . Also, the banknotes that have been identified as rejected banknotes with unknown denominations or abnormal transport are transported to the reject cassette 9 by the transport path 10b, transport path 10g, and transport path 10f, and are taken in by the taking-in means.

  When such a process is repeated and a specified number of 10,000 yen bills and 1000 yen bills are collected and arranged on the bill holding member 2 of the customer service portion 1, the bill holding member 2 changes its angle so that its opening faces upward. When the shutter is opened, the bill is paid to the customer, and a sensor (not shown) detects that the bill has been taken out, the shutter is closed.

  The card is discharged from the card insertion outlet before or after the bill is paid and returned to the customer. Further, while banknotes are being counted and accumulated, the transaction contents are printed on the bankbook by the bankbook processor 14 and discharged from the bankbook insertion / ejection port before or after payment of banknotes and returned to the customer.

  As described above, the banknotes are withdrawn. As described above, the banknote holding member 2 of the customer service unit 1 collects and arranges the specified number of 10,000 yen bills and thousand yen banknotes, and the banknote holding member 2 has its opening. When the banknote is not taken out by the customer after the predetermined time has elapsed after the shutter is opened after the angle is changed so as to face upward, when the sensor detects the banknote, the control unit 19 It is determined that the banknote has been forgotten, and the banknote is stored.

  FIG. 3 is a flowchart showing a procedure for storing a forgotten banknote, FIG. 4 is a side view showing a conveyance path for the forgotten banknote in the banknote depositing / dispensing machine, and FIG. 5 is a banknote that is not subject to withdrawal as a separator banknote in the banknote depositing / dispensing machine. FIG. 3 is a side view showing the transport path, and the storing process of the banknotes to be forgotten will be described according to the steps indicated by S in FIG.

  As described above, when the control unit 19 determines that the banknote has been forgotten, the banknote depositing / dispensing machine 15 closes the shutter of the customer service unit 1 according to the instruction of the control unit 19 and the opening of the banknote holding member 2 is The angle is changed so as to face the take-in port side, and the control unit 19 determines whether or not banknotes are stored in the banknote storage cassette 7 to be removed (S1).

  In this case, whether or not a banknote is stored in the forgotten banknote storage cassette 7 is determined by providing a banknote detection sensor in the forgotten banknote storage cassette 7 and detecting that banknote. However, when the banknotes are stored in the banknote storage cassette 7 to be removed, the information is stored in the memory of the control unit 19 or the storage unit 18 so as to be determined based on the presence / absence of the information. You can also

  When no banknotes are stored in the forgotten banknote storage cassette 7, the banknotes are separated from the banknote holding member 2 one by one by the separating means as shown in FIG. 4, and conveyed to the discrimination unit 3 by the conveyance path 10a. After denomination of the denomination and counting for each denomination, the denomination is conveyed and stored in the banknote storage cassette 7 forgotten by the conveying paths 10b and 10f (S5).

  The denomination and the number counted for each denomination in the discrimination unit 3 are sent to the control unit 19 and stored as the first forgotten banknote information in the memory of the control unit 19 or the storage unit 18 (S6).

  On the other hand, when it is determined in S1 that the banknotes are already stored in the banknote storage cassette 7 to be removed, as shown in FIG. Thousands of yen) is fed out by the stacking and feeding means, conveyed to the discrimination unit 3 by the transport path 10b, and the denomination is discriminated (S2). The discrimination unit 3 sends the denomination of the discriminated banknote to the control unit 19. Notify (S3).

  The banknotes of denominations that are not subject to withdrawal, which have been denominated, are transported and stored in the banknote storage cassette 7 which is left behind by the transport paths 10c, 10g and 10f (S4). In this case, the stored banknotes of denominations other than the withdrawal target are accumulated as separator banknotes for separation on the forgotten banknotes in which banknotes are already stored in the forgotten banknote storage cassette 7.

  Thereafter, as shown in FIG. 4, the banknotes that were forgotten to be removed from the banknote holding member 2 were separated one by one by the separating means, conveyed to the discrimination unit 3 by the conveyance path 10a, and denominated and counted for each denomination. After that, it is transported and stored in the banknote storage cassette 7 forgotten by the transport paths 10b and 10f (S5). In this case, the banknote forgotten is stacked on the separator banknote.

  Also in this case, the denomination and the number counted for each denomination in the discrimination unit 3 are sent to the control unit 19 and are collected in the memory of the control unit 19 or the storage unit 18 together with the number of times of forgetting. The forgotten banknote denomination, the number of denominations and the denomination of the separator banknote are forgotten and stored as banknote information (S6).

  FIG. 6 is a conceptual diagram showing the banknote storage state of the forgotten banknote storage cassette. As shown in this figure, when the forgotten banknote is stored four times in the forgotten banknote storage cassette 7, for example, the first and second times. Since banknotes (separator banknotes) that are not subject to withdrawal are sandwiched between the second and third forgotten banknotes between the forgotten banknotes and between the third and fourth forgotten banknotes, It is possible to distinguish forgotten banknotes.

  As described above, according to the first embodiment, banknotes that are forgotten to be taken can be separated and stored as banknotes that are not to be withdrawn, and the clerk opens the back door (not shown) of the device. Since the forgotten banknotes can be clearly distinguished when the forgotten banknotes are taken out from the forgotten banknote storage cassette, the operation of the apparatus can be continued even if the forgotten banknotes are generated multiple times.

  Next, a second embodiment will be described. The configuration of the second embodiment is the same as that of the first embodiment, and the operation until the forgetting occurs is also the same as that of the first embodiment. Only the storage process will be described.

  FIG. 7 is a flowchart showing the procedure for storing a forgotten banknote according to the second embodiment. Hereinafter, the storing process for a forgotten banknote will be described according to the step indicated by S in the figure.

  When the control unit 19 determines that the banknote has been forgotten, the banknote depositing / dispensing machine 15 closes the shutter of the customer service unit 1 according to an instruction from the control unit 19, and the opening of the banknote holding member 2 faces the intake port side. Then, the control unit 19 determines whether or not banknotes are stored in the banknote storage cassette 7 to be removed (S11).

  In this case, whether or not banknotes are stored in the forgotten banknote storage cassette 7 is determined in the same manner as in the first embodiment.

  When no banknotes are stored in the forgotten banknote storage cassette 7, the banknotes are separated from the banknote holding member 2 one by one by the separating means as shown in FIG. 4, and conveyed to the discrimination unit 3 by the conveyance path 10a. After identifying the denomination and counting each denomination, the denomination is transported and stored in the banknote storage cassette 7 to be removed by the transport paths 10b and 10f (S17).

  The denomination and the number counted for each denomination in the discrimination unit 3 are sent to the control unit 19 and stored as the first forgotten banknote information in the memory or the storage unit 18 of the control unit 19 (S18).

  On the other hand, when it is determined in S11 that the banknote is already stored in the banknote storage cassette 7 to be removed, the control unit 19 determines whether or not the banknote is stored in the banknote storage cassette 4d (S12). If it is determined that the forgotten banknote is stored in the banknote storage cassette 7 as in the first embodiment, the forgotten banknote information is stored in the memory or the storage unit 18 of the control unit 19. Store (S13).

  In this case, whether or not a bill is stored in the bill storage cassette 4d is determined by whether or not a bill detection sensor is provided in the bill storage cassette 4d and the sensor detects the bill. However, when banknotes are stored in the banknote storage cassette 7 to be forgotten, the information can be determined by storing the information in the memory of the control unit 19 or the storage unit 18 to determine whether the information is present.

  When it is determined in S12 that no banknote is stored in the banknote storage cassette 4d, the control unit 19 then refers to the previous forgotten banknote information stored in the memory or the storage unit 18, and the previous forgotten banknote. Is recognized, and the banknote depositing / dispensing machine 15 is instructed to move the banknote of that denomination to the forgotten banknote storage cassette 7. In response to this instruction, the banknote depositing / dispensing machine 15 feeds one banknote of the corresponding denomination from any one of the banknote storage cassettes 4a to 4c by the stacking and feeding means, conveys it to the discrimination unit 3 by the transport path 10b, and performs the discrimination of the denomination. (S14), the discrimination unit 3 notifies the control unit 19 of the denomination of the discriminated banknote (S15).

  The banknotes identified by denomination are transported and stored in the banknote storage cassette 7 forgotten by the transport paths 10b, 10g, and 10f (S16). In this case, the stored banknotes are accumulated as separator banknotes for separation on the forgotten banknotes in which banknotes are already stored in the forgotten banknote storage cassette 7.

  Thereafter, as shown in FIG. 4, the banknotes that were forgotten to be removed from the banknote holding member 2 were separated one by one by the separating means, conveyed to the discrimination unit 3 by the conveyance path 10a, and denominated and counted for each denomination. Thereafter, the paper is transported and stored in the banknote storage cassette 7 to be removed by the transport paths 10c, 10g, and 10f (S17). In this case, the banknotes that are forgotten are stacked on the separator banknote.

  Also in this case, the denomination and the number counted for each denomination in the discrimination unit 3 are sent to the control unit 19, and are taken together with the number of times of forgetting to the memory or storage unit 18 of the control unit 19. The forgotten banknote denomination, the number of each banknote and the denomination of the separator banknote are forgotten and stored as banknote information (S18).

  As described above, according to the second embodiment, when there are no banknotes that are not to be withdrawn, they are separated and stored by separator banknotes of denominations different from banknotes to be forgotten. Opening the back door and removing forgotten banknotes from the forgotten banknote storage cassette makes it possible to distinguish each forgotten banknote, so that the operation of the device can be continued even if forgotten banknotes occur multiple times. can get.

  In addition, in the withdrawal transaction, two types of banknotes of 10,000 yen and 1,000 yen may be withdrawn at the same time. In that case, of the previous banknotes to be removed, By making a banknote into a separator banknote, it becomes possible to distinguish each forgotten banknote even if the banknote is forgotten multiple times. It is possible that the lowest banknote of the forgotten banknote that overlaps with the separator banknote will be the same denomination as the separator banknote, so when the clerk takes out the forgotten banknote from the forgotten banknote storage cassette, it is provided on the back door of the device. The contents of banknotes forgotten to be removed are displayed on the display unit.

  FIG. 8 is a view showing an example of a display screen when taking out a forgotten banknote. As shown in this figure, when taking out a forgotten banknote from a forgotten banknote storage cassette, the order of occurrence of forgotten banknotes and forgetting each occurrence The denomination of the banknote, the denomination of the separator banknote, the total number of sheets, and the like are displayed, for example, vertically. In this example, when the first forgotten banknote is a thousand yen banknote and a 10,000 yen banknote and the top banknote is 10,000 yen, the thousand yen banknote is stacked on the 10,000 yen banknote as the first separator banknote, When all the second forgotten banknotes are thousand yen banknotes, it shows a state where 10,000 yen banknotes are stacked as the second separator banknotes on the top thousand yen banknotes. Even if the banknotes are stacked as the second forgotten banknote of the same denomination on the separator banknote, the clerk can recognize the separator banknote and the forgotten banknote. In this case, the account number, transaction date and time, transaction type, etc. are stored in advance in the memory or storage unit of the control unit as banknote information to forget, and the account number, transaction date and time, transaction type, etc. are displayed together. Also good.

  Moreover, in this 2nd Example, since the banknote of 10,000 yen and 1000 yen which are object of withdrawal is used as a separator banknote, the banknote cassette for exclusive use which accommodates only the banknote which is not object of withdrawal is abbreviate | omitted, and withdrawal It is also possible to apply to an automatic transaction apparatus of a type in which banknotes that are not targeted are stored in, for example, a non-use cassette.

  Next, a third embodiment will be described. In this embodiment, the banknotes stored in the banknote cassette 8 at the time of deposit transaction are used as separator banknotes. For this reason, the banknote cassette 8 is provided with feeding means. The rest of the configuration is the same as in the first embodiment, and the operation until forgetting to occur is the same as that in the first embodiment. Only explained.

  FIG. 9 is a flowchart showing the storage processing procedure for a forgotten banknote according to the third embodiment, and FIG. 10 is a side view showing a transport path of a damaged banknote as a separator banknote in a banknote depositing and dispensing machine. The storage process will be described according to the steps indicated by S in FIG.

  When the control unit 19 determines that the banknote has been forgotten, the banknote depositing / dispensing machine 15 closes the shutter of the customer service unit 1 according to an instruction from the control unit 19, and the opening of the banknote holding member 2 faces the intake port side. Then, the control unit 19 determines whether or not banknotes are stored in the banknote storage cassette 7 to be removed (S21).

  The determination in this case is also performed in the same manner as in the first embodiment.

  When no banknotes are stored in the forgotten banknote storage cassette 7, the banknotes are separated from the banknote holding member 2 one by one by the separating means as shown in FIG. 4, and conveyed to the discrimination unit 3 by the conveyance path 10a. After identifying the denomination and counting each denomination, the denomination is transported and stored in the banknote storage cassette 7 forgotten by the transport paths 10b and 10f (S28).

  The denomination and the number counted for each denomination in the discrimination unit 3 are sent to the control unit 19 and stored in the memory of the control unit 19 or the storage unit 18 as the first forgotten banknote information (S29).

  On the other hand, when it is determined in S21 that the banknotes are already stored in the banknote storage cassette 7 to be removed, the control unit 19 determines whether or not banknotes are stored in the banknote storage cassette 4d (S22). If it is determined that the forgotten banknote is stored in the banknote storage cassette 7 as in the first embodiment, the forgotten banknote information is stored in the memory or the storage unit 18 of the control unit 19. Store (S23).

  In this case, whether or not a bill is stored in the bill storage cassette 4d is determined in the same manner as in the second embodiment.

  When it is determined in S22 that no banknote is stored in the banknote storage cassette 4d, the control unit 19 determines whether or not a banknote of a damaged banknote is stored in the banknote cassette 8 (S22). If it is determined that the operation has not been performed, the operation of the apparatus is stopped, a message indicating that the operation is stopped is displayed on the operation display unit 12, and a recovery by an attendant is awaited.

  When it is determined that the banknote of the damaged banknote is stored in the banknote cassette 8, the banknote depositing / dispensing machine 15 is instructed to move the banknote banknote 7 to the banknote storage cassette 7 forgotten. In response to this instruction, the banknote depositing / dispensing machine 15 feeds one banknote of the corresponding denomination from the non-payment cassette 8 by the feeding means as shown in FIG. 10, and transports it to the discrimination unit 3 through the transport paths 10g and 10b. The discrimination is performed (S25), and the discrimination unit 3 notifies the control unit 19 of the denomination of the discriminated banknote (S26).

  The banknotes identified by denomination are transported and stored in the banknote storage cassette 7 forgotten to be taken by the transport paths 10b and 10f (S27). In this case, the stored damaged banknotes are accumulated as separator separator banknotes on the forgotten banknotes in which banknotes are already stored in the forgotten banknote storage cassette 7.

  Thereafter, as shown in FIG. 4, the banknotes that were forgotten to be removed from the banknote holding member 2 were separated one by one by the separating means, conveyed to the discrimination unit 3 by the conveyance path 10a, and denominated and counted for each denomination. After that, it is transported and stored in the banknote storage cassette 7 to be removed by the transport paths 10b and 10f (S28). In this case, the banknotes that are forgotten are stacked on the separator banknote.

  Also in this case, the denomination and the number counted for each denomination in the discrimination unit 3 are sent to the control unit 19 and are collected in the memory of the control unit 19 or the storage unit 18 together with the number of times of forgetting. The forgotten banknote denomination, the number of denominations and the denomination of the separator banknote are forgotten and stored as banknote information (S29).

  As described above, according to the third embodiment, when there are no banknotes that are not to be withdrawn, the banknotes are separated and stored by separator banknotes, so that the clerk opens the back door (not shown) of the apparatus. Since each forgotten banknote can be distinguished when the forgotten banknote is taken out from the forgotten banknote storage cassette, the operation of the apparatus can be continued even if the banknote is forgotten multiple times.

  In addition, since the banknote of all denominations accepted with an apparatus corresponds to a non-payment ticket, the banknote which is not a payment object can be used as a separator banknote. In that case, if a banknote of the same denomination as the forgotten denomination is discriminated by the discriminating unit 3, the banknote is temporarily held in the temporary holding unit 5 and a banknote not subject to withdrawal is taken as a separator banknote. After the forgotten banknote storage cassette 7 stores the forgotten banknotes in the forgotten banknote storage cassette 7, the temporarily stored in the temporary storage unit 5 is returned to the damaged cassette 8.

  Further, if the denominations of the banknotes stored in the banknote cassette 8 are stored in the memory of the control section 19 or the storage section 18, the control section 19 determines whether or not banknotes not subject to withdrawal are in the banknote cassette 8. Therefore, when there are no banknotes that are not to be withdrawn in the non-payment cassette 8, the banknotes to be withdrawn can be used as separator banknotes to perform the storing process of the forgotten banknotes as in the second embodiment. In this case as well, it is considered that the bottom banknote of the forgotten banknote overlapping the separator banknote becomes the same denomination as the separator banknote. When taking out a forgotten banknote, the content of the forgotten banknote may be displayed on a display unit provided on the back door of the apparatus.

  Furthermore, in this third embodiment, since the banknotes are used as separator banknotes, a dedicated banknote storage cassette that stores only banknotes that are not to be withdrawn is omitted, and banknotes that are not to be withdrawn are, for example, banknote cassettes. It is also possible to apply to an automatic transaction apparatus of the type stored in the box.

  In the above-described embodiment, the storage process of the forgotten banknote when the customer forgets to remove the banknote at the time of the withdrawal transaction has been described. Is possible.

  At the time of deposit transaction, after the banknote thrown into the banknote holding member 2 of the customer service section 1 is discriminated and counted by the discrimination section 3, it is temporarily stored in the temporary storage section 5, and the banknotes are temporarily stored in all, then the counting result Is displayed on the operation display unit 12 as a confirmation screen, and when the customer presses the cancel button in the confirmation screen at this time, it is assumed that the customer has requested the return of the banknote, and the banknote is transferred from the temporary storage unit 5 to the banknote. The bill is returned to the holding member 2 and returned to the customer. When the customer forgets the bill, the bill can be stored by any one of the first to third embodiments. A similar effect can be obtained.

  It is also possible to automatically return forgotten banknotes stored in the forgotten banknote storage cassette 7 in response to customer requests. In this case, banknote feeding means is provided in the forgotten banknote storage cassette 7, and the number of times of forgetting as the forgotten banknote information, the number of denominated banknotes and the number of denominations, the separator banknote gold The type, customer account number, transaction date and time, transaction type, etc. are stored in the memory of the control unit 19 or the storage unit 18, and the customer can select the return of forgotten banknotes on the transaction selection screen of the operation display unit 12, for example. Keep it.

  FIG. 11 and FIG. 12 are side views showing the transport route of banknotes when returning forgotten banknotes. When the customer chooses to return banknotes forgotten, the account number (can be read from the card) to the customer is forgotten. When the transaction date and time, transaction type, and PIN are entered, the account number and PIN are sent to the host computer to verify the identity, and the host computer returns a permission to return, the control unit 19 Based on the account number, transaction date and time, and transaction type, the customer is searched for relevant information in the forgotten banknote information stored in the memory or the storage unit 18.

  And when applicable forgotten banknote information exists, as shown in FIG. 11, the forgotten banknote is fed out from the forgotten banknote storage cassette 7 by the feeding means and conveyed to the discrimination unit 3 through the conveyance paths 10f and 10b. Perform discrimination and count by denomination. The banknotes that do not correspond to the customer's forgotten banknote requesting the return from the discrimination and counting result are transported to the temporary storage unit 5 through the transport paths 10c and 10d, temporarily held, and correspond to the customer's forgotten banknote requested for the return. Only banknotes are transported to the customer service section 1 through the transport path 10 c and accumulated in the banknote holding member 2.

  In this case, only the banknote corresponding to the customer's forgotten banknote is conveyed to the customer service section 1 by the discrimination unit discriminating the separator banknotes stacked above and below the customer's forgotten banknote requesting the return, and the banknote holding member. 2 can be integrated.

  In this way, all the banknotes forgotten to be taken by the customer are accumulated in the banknote holding member 2, the denomination and the number of the banknotes are displayed on the operation display unit 12, and the forgotten banknotes accumulated in the banknote holding member 2 are confirmed by the customer. To return to the customer. After that, as shown in FIG. 12, the forgotten banknotes and separator banknotes temporarily held in the temporary holding unit 5 are conveyed and stored in the forgotten banknote storage cassette 7 by the feeding and feeding paths 10c, 10b, and 10f by the storing and feeding means.

  However, the separator banknote separating the forgotten banknote returned to the customer and the previous forgotten banknote is returned to the cassette from which the separator banknote has been fed. That is, if the separator banknote is a normal 10,000 yen banknote, it is stored in the banknote storage cassette 4a or 4b. If it is a normal 1000 yen banknote, it is stored in the banknote storage cassette 4c. If it is a normal 5,000 yen or 2000 yen banknote, the banknote is stored. If it is a damaged ticket, it is returned to the cassette 4d.

  In each of the above-described embodiments, the apparatus for stacking banknotes in the vertical direction in the horizontal posture has been described. However, it is needless to say that the present invention can also be applied to an apparatus for stacking banknotes in the vertical direction in the vertical position.

DESCRIPTION OF SYMBOLS 1 Customer service part 2 Banknote holding member 3 Discrimination part 4a-4d Banknote storage cassette 5 Temporary holding part 6 Replenishment collection cassette 7 Forgetting banknote storage cassette 8 Damaged cassette 9 Reject cassette 10a-10f Conveyance path 11 Automatic transaction apparatus 12 Operation display part DESCRIPTION OF SYMBOLS 13 Card processing machine 14 Passbook processing machine 15 Banknote depositing / withdrawing machine 16 Coin depositing / withdrawing machine 17 Communication part 18 Memory | storage part 19 Control part

Claims (5)

A customer service unit that receives and transfers banknotes to customers during deposit / withdrawal transactions, a plurality of banknote storage units that store banknotes, a detection unit that detects banknotes in the customer service unit, and a forgotten banknote detected by the detection unit. An automatic transaction apparatus having a forgotten banknote storage, a discrimination of banknote denominations, a discrimination section for counting banknotes for each denomination, and a control section for controlling the operation of the apparatus. When banknotes are forgotten due to banknote detection by the detecting means at the time of transaction or banknote return for deposit transaction, if forgotten banknotes are already stored in the forgotten banknote storage, the plurality of banknote storage After paying out banknotes from one of them and storing them as separator banknotes on the forgotten banknotes in the forgotten banknote storage, the forgotten banknotes are conveyed from the customer service section to the forgotten banknote storage and the separator banknotes. Stow on top An automatic transaction apparatus characterized by controlling such that The automatic transaction apparatus according to claim 1,
At least one of the plurality of storages is a first banknote storage for storing banknotes of denominations to be withdrawn, and at least one of the remaining storages is withdrawing a denomination different from the banknotes to be withdrawn. As a second banknote storage for storing banknotes of non-target denominations,
When the banknote is forgotten to be collected and the banknote forgotten to be taken is already stored in the forgotten banknote storage, the banknote of a denomination not to be withdrawn is paid out from the second storage. The automatic transaction apparatus characterized by storing as a separator banknote on the banknote forgotten in a banknote storage. The automatic transaction apparatus according to claim 2,
When the banknote is forgotten to be collected and the banknote forgotten to be taken is already stored in the banknote storage box, and there is no banknote that is not subject to withdrawal, the banknote is stored in the banknote storage box forgetting to remove. An automatic transaction apparatus, wherein a banknote of a denomination different from a forgotten banknote is fed from the first banknote storage and stored as a separator banknote on the forgotten banknote in the forgotten banknote storage. The automatic transaction apparatus according to claim 2,
At least one of the remaining banknote storages other than the first storage and the second banknote storage is a banknote storage that stores the banknotes that the discrimination unit has identified as unsuitable for withdrawal,
When the banknote has been forgotten and the banknote storage box has already been forgotten, and there is no banknote that is not subject to withdrawal, the banknote is delivered from the banknote storage box. The automatic transaction apparatus is characterized in that it is stored as a separator banknote on the forgotten banknote in the forgotten banknote storage. In the automatic transaction device according to any one of claims 3 to 4,
A display unit and a storage unit;
The number of occurrences of forgotten banknotes stored in the forgotten banknote storage, the denomination of forgotten banknotes, the number of denominations for each denomination, and the denomination of the separator banknote for each occurrence are stored in the storage unit as forgotten banknote information. The automatic transaction apparatus characterized in that the forgotten banknote information is arranged in the order in which the forgotten banknotes are generated and displayed on the display unit.

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