JPH10341291A - Information processing unit - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide the information processing unit in which a telephone contact is surely taken with an information sender while a labor and a time required to obtain a telephone number are omitted. SOLUTION: In the information processing unit having a telephone function and a network function altogether, when a telephone number is requested from a terminal in a connected terminal (Y in #203), a preset transmission telephone number is sent to a terminal of the request party (#205). Furthermore, when a contact button included information received from a terminal in the connected network is clicked (Y of #304), a telephone number is requested to a terminal of the information caller (#305) and the telephone number sent with respect to the request is dialed (#307).

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an information processing apparatus which can be connected to a network and has a telephone function.

[0002]

2. Description of the Related Art In a browser function widely used for information collection / transmission in an Internet / intranet network, in order to contact a sender of information, a browser is displayed on a homepage shown in FIG. It was common to contact a mail address 901 using a mail.

[0003] However, since communication using mail is not instantaneous, when urgent is required, communication is performed using a telephone. Then, when contacting by telephone, it is necessary to obtain the telephone number of the other party, but the work required to obtain the telephone number is time-consuming and troublesome, and the work efficiency is poor. There was a problem.

In order to solve the above-mentioned problems, Japanese Patent Laid-Open Publication No. Hei 5-22430 discloses that a plurality of system terminals including a telephone, a personal computer and a display device are connected to a telephone directory database. A telephone directory search method in a system terminal that obtains a telephone number stored in a telephone directory database by inputting an accessible password and automatically dials the telephone number is disclosed.

[0005]

However, in the telephone directory search method described above, the work and time required for obtaining a telephone number may be saved, but the work of searching for a telephone number is required. In addition, there is a case in which a wrong telephone number is dialed due to a search error or the like, and it cannot be said that a telephone call can be reliably established with a party to be contacted.

Accordingly, the present invention provides an information processing apparatus which enables an information receiver to reliably contact an information sender by telephone while saving the trouble and time required for obtaining a telephone number. With the goal.

[0007]

In order to achieve the above object, an information processing apparatus according to the present invention comprises an information processing apparatus having both a telephone function and a network function. Is transmitted to the requester's terminal, and a predetermined operation is performed on the contact button included in the information received from the terminal in the connected network. Is performed, a telephone number is requested from the terminal of the information sender, and the telephone number transmitted in response to the request is dialed.

[0008] With the above configuration, when the information receiver wants to contact the information sender by telephone, the information receiver can click on the contact button displayed on the homepage, for example, only by clicking the contact button. (Assuming that the information sender has correctly set the telephone number that is his / her contact information), making it possible to call the homepage provider without any time or effort. Can be reached at.

Further, the information processing apparatus according to the second aspect has means for changing the providing telephone number.

[0010] With the above configuration, the information sender can freely change the device and location from which the information receiver receives a telephone call, and can reliably receive a telephone call from the information receiver.

Further, in the information processing apparatus according to the third aspect, when requesting information from a terminal in a connected network, a preset access number is transmitted to the terminal, When information is requested from a terminal in the network in which the request is made, the information is switched between including / not including the contact button in accordance with the access number transmitted from the terminal of the requester, and the information is transmitted to the requester. To the terminal.

With the above configuration, assuming that the information sender knows the access number of the specific information receiver, the information sender can make a telephone call only to the specific information receiver. , And conversely, it can be prohibited.

[0013]

Embodiments of the present invention will be described below with reference to the drawings. The information processing apparatus according to the present invention is capable of collecting and transmitting information by voice communication by telephone and by connecting to a network. As an example of the configuration of the information processing apparatus having both the telephone function and the network function, as shown in FIG. 1, a block diagram of the information processing apparatus includes a CPU 1 that controls the operation of each unit constituting the apparatus and executes a program. The CPU 1 has an RA for storing various data such as browsing data and received data.
M2 and the ROM 3 storing the control program are connected.

The user performs predetermined operations using the user to input or specify information such as data. That is, the pen 4, the mouse 5, the touch panel 6, and the keyboard 7, which are input means, are respectively connected to a pen interface. 104, mouse interface 105,
Via a touch panel interface 106 and a key interface 107, a floppy disk 8, a fixed disk 9, and an IC card 10 for loading / saving data are respectively provided by an FD controller 108, an HD controller 109, and an IC card interface 11.
0, a display device 11 for displaying information such as data, a telephone device 12 for reproducing / capturing voice, and a line 13 for communicating various data are respectively a display controller 111, a voice interface 112, and a line controller 113. , Are connected to the CPU 1 through the data bus 14.

Now, an operation of exchanging a home page between information processing apparatuses according to the first embodiment of the present invention will be described. First, the operation of the information processing apparatus on the homepage provider side will be described with reference to the flowchart shown in FIG. It monitors whether there is a request for display data of the homepage (# 201) and also monitors whether there is a request for a telephone number (# 203).

When there is a request for the display data of the home page (Y of # 201), the display data is transmitted to the request destination (the side who desires to browse the home page) (# 202). Also,
When a telephone number is requested (Y in # 203), if a telephone number has been set in advance (Y in # 204), the telephone number (hereinafter, referred to as "transmission telephone number") is transmitted to the request destination. (# 205).

The telephone number for transmission can be confirmed on a screen as shown in FIG. 3, and can be set or changed using input means such as a keyboard 7 on the screen. ing.

On the other hand, the operation of the information processing apparatus on the side of the homepage viewer will be described with reference to the flowchart shown in FIG. First, the homepage provider is requested to display homepage display data (# 301). Since the display data is transmitted from the provider in response to the request in # 301, the display data is captured and displayed (# 302), and a home page as shown in FIG. 4 is displayed on the display device 11, for example. I do.

Thereafter, it is monitored whether or not the contact button 401 in the displayed data is clicked (# 304).
At the same time, it monitors whether there is a command to end browsing (# 3
09). However, in step # 303, it is determined whether or not there is a contact button 401 in the displayed data.
If there is no 01 (N in # 303), only the presence or absence of the browsing end command is monitored. Then, when the contact button 401 is clicked (Y in # 304), a request for a telephone number is made to the provider of the homepage (# 305). When the browse command is input, the routine ends (#
309, Y).

When a telephone number is transmitted from the provider of the homepage in response to the request in # 305 (Y in # 306), the telephone number is dialed (# 307).
When the telephone number is not transmitted from the provider of the homepage (N in # 306), a display to that effect (for example,
("No automatic dialing is possible because the telephone number has not been set on the information provider side") on the display device 11 (# 308).

According to the above operation contents, when the homepage viewer (information receiver) wants to contact the homepage provider (information sender) by telephone, the homepage viewer is displayed on the homepage. This can be realized only by the operation of clicking on the contact button 401 (assuming that the provider of the homepage has correctly set the telephone number of his / her contact), and the time can be saved. It is possible to securely contact the provider of the homepage by telephone without trouble.

Even if the provider of the homepage changes the setting of the telephone number, the viewer of the homepage contacts the provider by clicking the contact button 401 without performing any other operation. be able to.

When the homepage provider is in a situation where it is difficult to receive a call from the homepage viewer, a contact button 401 is displayed in the display data of the homepage.
Is not displayed, or unless a telephone number is set in advance, no call is received unless the viewer obtains the provider's telephone number by some other method.

Further, since the viewer of the homepage is not informed of the telephone number transmitted from the provider of the homepage, it is excellent in terms of confidentiality.

Next, an information processing apparatus according to a second embodiment of the present invention will be described. In the information processing apparatus according to the second embodiment, the user performs a predetermined operation using an input unit such as the mouse 5 on a screen as shown in FIG. It is possible to switch between “off” and “on”, and it is also possible to optionally set a transmission telephone number from a plurality of telephone numbers registered in advance.

The homepage is exchanged between the homepage provider and the viewer according to the flow shown in FIG. 2. In addition to the functions and effects of the information processing apparatus of the first embodiment, Therefore, the provider of the homepage can freely, easily and immediately change the device and location from which the homepage reader receives a telephone call, and can reliably receive a telephone call from the viewer. . Therefore, complicated processing in the absence is unnecessary, and the work efficiency is improved.

Next, an operation when a home page is exchanged between information processing apparatuses according to a third embodiment of the present invention will be described with reference to FIGS. First, as shown in the flowchart of FIG. 6, the information processing apparatus on the homepage provider side monitors whether there is a request for display data of the homepage (# 601), and sets a transmission telephone number. If it is (Y in # 609), it is monitored whether or not there is a request for a telephone number (# 610). If there is a request for display data of a homepage (Y in # 601),
The process proceeds to # 602, and on the other hand, when there is a request for a telephone number (#
(Y in 610), and the process proceeds to # 611.

In step # 602, the access number is requested from the requester of the display data of the homepage. When the access number is transmitted in response to the access number request in # 602 (Y in # 603), the process proceeds to # 604. On the other hand, when the access number is not transmitted (N in # 603), The process proceeds to # 608 described later.

At step # 604, the setting of the display rule is confirmed. Here, in this example, as a display rule, the contact button 401 on the homepage is set to “always display (hereinafter, this display rule is referred to as“ R1 ”)” and “not always display (hereinafter, this display rule is referred to as“ R2 ”). ")," Display depending on the access number (hereinafter, this display rule is referred to as "R3") ", or" do not display depending on the access number (hereinafter, this display rule is referred to as "R4"). 8 can be set. When setting the display rule, the screen shown in FIG. 8 is displayed on the display device 11, and the user can use the mouse 5 on the screen. The setting of the display rule can be changed by performing a predetermined operation using input means such as the above.

If the access number is the telephone number, a telephone number for displaying the contact button 401 (hereinafter referred to as "access permission number"), and if the access number is the telephone number, a telephone for which the contact button 401 is not displayed. A plurality of numbers (hereinafter, referred to as “access denied numbers”) can be set in plural numbers. The setting method is to register a plurality of telephone numbers in advance and register the registered plural numbers. Is displayed in the screen displayed when the display rule is set (801 in FIG. 8), and the user performs a predetermined operation on the screen using the input means such as the mouse 5. As a result, each of a plurality of registered telephone numbers can be set as an access permission number or an access denial number, and the setting can be canceled. And are (also possible to not set to either the access permission number and the access disallowed numbers).

As a result of the confirmation in # 604, the display rule is R
If it is 1 (R1 of # 604), the data is transmitted including the contact button 401 in the display data of the homepage (# 6).
07) When the display rule is R2 (R2 of # 604), the contact button 40 is displayed in the display data of the homepage.
The data is transmitted without including 1 (# 608).

When the display rule is R3 (R3 of # 604), it is determined whether or not the access number corresponds to the access permission number (# 605). When the display rule is R4 (R4 of # 604), it is determined whether or not the access number corresponds to the access-disallowed number (# 606).

Then, the determination result in # 605 is YES
(If the transmitted access number corresponds to the access permission number) or if the determination result in # 606 is NO (the transmitted access number does not correspond to the access non-permission number), the process proceeds to # 607. On the other hand, the determination result in # 605 is NO (the transmitted access number does not correspond to the access permission number), or the determination result in # 606 is YES (the transmitted access number is the access disapproval number). ), The process proceeds to # 608. After executing # 607 or # 608, #
Shift to 609.

In # 611, it is determined whether or not the display rule is set to R2. If the display rule is not set to R2 (N in # 611), the transmission telephone number is transmitted to the destination of the telephone number request (##). 612).

On the other hand, as shown in the flowchart of FIG. 7, the information processing apparatus on the homepage viewer requests the homepage provider for display data of the homepage (# 701). When an access number is requested from the provider side in response to the request in # 701 (Y in # 702), if the access number is set (Y in # 703), the access number is transmitted to the provider side. (# 704). It is assumed that a telephone number is set as the access number.

Then, since the display data of the homepage is transmitted from the provider side, the display data is fetched and displayed (# 705). If there is no request for the access number from the provider side (N in # 702), or if the access number is not set even if there is a request for the access number (N in # 703), # 704 is assumed.
The process proceeds to step # 705 without executing.

When the process of step # 705 is completed, the home page is displayed on the display device 11 from the user's point of view.
May or may not be displayed.
That is, the contact button 40
Whether or not 1 is displayed depends on the operation contents of the homepage provider described above, the setting of the display rule of the homepage provider, the setting of the access permission number and the access denial number, and the setting of the homepage. This is because it is determined according to the access number set on the side of the browsing applicant.

When the contact button 401 is not displayed (N of # 706), and when the contact button 401 is displayed but not clicked by the user (Y of # 706, N of # 707), When the displayed contact button 401 is clicked by the user (Y of # 706, Y of # 707), the telephone number is requested from the provider of the homepage (# 708). ).

When the telephone number is transmitted from the homepage provider in response to the request for the telephone number in # 708 (Y in # 709), the telephone number is dialed (# 71).
0) On the other hand, if the telephone number has not been transmitted from the provider of the homepage (N in # 709), a message to that effect is displayed (for example, "Since the telephone number has not been set on the information provider side, Display device 1)
1 is displayed (# 711).

After execution of step # 710 or # 711, if there is a command to end browsing, this routine ends. If there is no command to end browsing, the routine returns to step # 706 (#
712).

As described above, in addition to the functions and effects of the information processing apparatuses of the first and second embodiments, the homepage provider displays the contact button 401 on the homepage only for a specific viewer. In addition, it is possible to make a telephone call only to a specific viewer, and to not display the contact button 401 on the home page only to a specific viewer, that is, to make a telephone call impossible to a specific viewer. (Assuming that the homepage provider knows the access number of a particular viewer and that the phone number of the homepage provider is not obtained in any other way).

In the operation of the information processing apparatus on the side of the provider of the homepage shown in FIG. 2A or FIG. 6, when the transmission telephone number is not set (N of # 204, # 6)
(N of 09), a display for urging the user to set a telephone number for transmission may be displayed on the display device 11. Similarly, FIG.
In the operation of the information processing apparatus on the viewer side of the homepage shown in (1), when the access number is not set (N in # 703), the display device 1 displays a message to prompt the user to set the access number.
1 may be displayed.

In the information processing apparatus according to the third embodiment, the access number is a telephone number. Instead, the access number may be replaced with another number such as a mail address or a specific password.

[0044]

As described above, claims 1, 2, 3
According to the information processing device described in (1), the information receiver can surely contact the information sender by telephone while saving the trouble and time required for obtaining the telephone number. Also, the information recipient will be notified that the information sender's phone number will change,
You can be contacted by phone without any work on the changes. Furthermore, the telephone number of the information sender is not known to the information receiver, which is excellent in terms of confidentiality.

Further, according to the information processing apparatus of the present invention, the information sender is a telephone number which is likely to receive a call from the information receiver, ie, a device which receives a telephone call from the information receiver. , You can change the location freely, and you can receive telephone calls without fail. Therefore, complicated processing associated with the absence is not required, and the work efficiency is improved.

Further, according to the information processing apparatus of the present invention, even if there is a possibility that an unspecified number of people will receive a telephone call, the information sender can send the information to a specific information receiver. Since it is possible to make telephone communication possible only or to prohibit it, it is possible to avoid unnecessary communication or to transmit special information only to a specific party, thereby improving work efficiency.

[Brief description of the drawings]

FIG. 1 is a block diagram of an information processing apparatus according to the present invention.

FIG. 2A is a flowchart illustrating the operation of the information processing apparatus on the homepage provider side when a homepage is exchanged between the information processing apparatuses according to the first and second embodiments of the present invention. (B) is a flowchart showing the operation of the information processing apparatus on the side of a homepage viewer when a homepage is exchanged between the information processing apparatuses according to the first and second embodiments of the present invention.

FIG. 3 is a display screen on which a user can set or change a transmission telephone number by performing a predetermined operation using an input unit on the information processing apparatus according to the first embodiment of the present invention; It is a figure showing an example of.

FIG. 4 is a diagram showing an example of a display form of a homepage.

FIG. 5 is a diagram illustrating an information processing apparatus according to a second embodiment of the present invention.
It is a figure which shows an example of the display screen which can switch the display / non-display of 01 and can set or change the telephone number for transmission.

FIG. 6 is a flowchart illustrating an operation of an information processing apparatus on a homepage provider side when a homepage is exchanged between information processing apparatuses according to a third embodiment of the present invention.

FIG. 7 is a flowchart illustrating an operation of an information processing apparatus on a homepage viewer side when a homepage is exchanged between information processing apparatuses according to a third embodiment of the present invention.

FIG. 8 In the information processing apparatus according to the third embodiment of the present invention, when a user performs a predetermined operation using an input unit on the information processing apparatus, a display rule can be set and a transmission rule can be set. It is a figure showing an example of a display screen in which a telephone number can be set or changed.

FIG. 9 is a diagram showing an example of a display form of a homepage.

[Explanation of symbols]

 1 CPU 2 RAM 3 ROM 4 Pen 5 Mouse 6 Touch panel 7 Keyboard 8 Floppy disk 9 Fixed disk 10 IC card 11 Display device 12 Telephone device 13 Line 14 Data bus 104 Pen interface 105 Mouse interface 106 Touch panel interface 107 Key interface 108 FD controller 109 HD controller 110 IC card interface 111 Display controller 112 Audio interface 113 Line controller

Claims (3)

[Claims] In an information processing apparatus having both a telephone function and a network function, when a telephone number is requested from a terminal in a connected network, a preset transmission telephone number is changed to the requester's telephone number. Sent to the terminal, and by performing a predetermined operation on the contact button included in the information received from the terminal in the connected network, request the phone number of the information sender terminal, the An information processing apparatus for dialing a telephone number transmitted in response to a request. 2. The information processing apparatus according to claim 1, further comprising means for changing the transmission telephone number. 3. When requesting information from a terminal in a connected network, a preset access number is transmitted to the terminal, and information is requested from a terminal in the connected network. Then, the information is transmitted to the requester's terminal by switching between including / not including the contact button in the information according to the access number transmitted from the requester's terminal. Item 3. The information processing device according to item 1 or 2.