JPH10294793A - Telephone service system and telephone exchange system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To enable various new telephone services such as personally addressed message transmission to a family by inputting/outputting information, while adding a private code to a user's own subscriber number. SOLUTION: A subscriber data control part 21 registers the service of the subscriber utilizing the supply of a private message service. This service is identified by the private code, determined for each individual of the family. This private code is managed by a received numeral control part 23, together with a telephone number determined with respect to the subscriber line. Further, a control code sent out of an electronic exchange 11 by a numeral control part 24 at a telephone set 12, and the message is registered and extracted by starting a message storage part 25 according to the information managed by the control part 24. Thus, the private message from the destination of visit is sent for each individual family by utilizing the private code, in addition to the automatic answering service.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a telephone exchange, and more particularly, to a telephone service method for providing a new service to a subscriber by using an electronic exchange, and a telephone, an exchange, Also, the present invention relates to a telephone exchange system having these telephones and exchanges.

[0002]

2. Description of the Related Art In recent years, electronic exchanges have been frequently used as telephone exchanges in telephone exchange systems. As a result, services to subscribers have been expanded, and the possibilities of services that can be provided have also increased. Under such circumstances, it is extremely meaningful to propose a new service according to the subscriber.

Conventionally, there is an answering machine service as a typical service in this type of telephone exchange system. In the answering machine service, when a subscriber is not present on the receiving side, a recording device attached to the telephone is simply activated to record a message from the calling subscriber.
The message recorded in this way can be heard outside by inputting the subscriber's answering machine password from outside. A similar answering service is also provided for a portable telephone using a dedicated telephone line.

[0004]

However, in the conventional answering machine service, messages from all persons are recorded without distinction on a telephone connected to one subscriber line. Using the answering machine service to transmit and transmit messages only between family members has a problem in terms of practicality. On the other hand, even if each member of the family has a mobile phone, in order to receive the answering machine service, each member of the family must have its own dedicated line for answering machine service. There is a drawback in transmitting a message between family members who use the service, in that the burden on the subscriber increases in terms of cost.

[0005] In any case, the conventional telephone exchange system has an inappropriate configuration for transmitting a message between family members or between users who have subscribed to a single subscriber line.

[0006] It is an object of the present invention to provide a private message transmission method capable of transmitting a message between family members or between users using a single subscriber line.

Another object of the present invention is to provide a private message transmission method which can realize a private message service at a low cost without increasing the number of dedicated lines.

Still another object of the present invention is to provide a telephone exchange system capable of realizing a private message service, and a telephone and a telephone exchange used in this system.

[0009]

According to the present invention, a private message service is provided between family members or single subscriber line users by distinguishing general messages from private messages. The message message method that can be obtained is obtained. As described above, in order to distinguish a general message from a private message, according to the present invention, an individual, that is, a private code is set, and by identifying the private code, the family or the same subscriber can be identified. A private message message service between line users can be provided.

[0010]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS With reference to FIG. 1, an overall configuration of a telephone exchange system according to the present invention will be schematically described. As shown, the telephone exchange system according to the present invention includes an electronic exchange 11 and a telephone 12 accommodated in the electronic exchange 11, and the telephone 12
Are connected via a subscriber line composed of a wired line and a wireless line.

In this example, it is assumed that the electronic exchange 11 has a private message service function in a subscriber service class (SC). Here, the private message service function refers to a function of exchanging messages between a plurality of users, for example, between family members, using the same subscriber line. In order to realize the private message service, a subscriber data processing (control unit) unit 13 is connected to the illustrated electronic exchange 11, and under the control of the subscriber data processing unit 13 and the electronic exchange 11. , Telephone 12
Then, a private message message service corresponding to each subscriber line can be received.

Specifically, the subscriber data processing unit 13
It is assumed that a control code (hereinafter, referred to as a private code) for a private message message service is set corresponding to the telephone set 12 shown in FIG. In this state, it is assumed that there is an incoming call to the telephone set 12 in the electronic exchange 11, and a private code is added to the incoming call. This private code, after the telephone number assigned to the telephone 12,
It is assumed that the private code has been added and the private code is stored in the subscriber data processing unit 13 together with the telephone number assigned to the telephone 12. As described above, when an incoming call with a private code is received, the electronic exchange 1
1 establishes a connection with the telephone set 12, and accesses the subscriber data processing unit 13 when the telephone set 12 is busy or does not exit.

The subscriber data processing unit 13 identifies the private code, detects that the telephone set 12 corresponding to the incoming call is receiving the private message service, and sends the private message service via the electronic exchange 11. Is transmitted to the telephone 12. As the control signal at this time, the private code may be transmitted as it is, or a code different from the private code may be transmitted. In any case, the telephone 12 enters the private message service state according to the control signal from the electronic exchange 11 and waits for a message accompanying the incoming call.

In the private message service state,
When a message is received, the message is recorded in telephone 12 along with a control signal, eg, a private code.

On the other hand, in the telephone 12, upon receiving the control signal, a lamp or the like indicating the private message service is turned on to indicate that the private message message is recorded. The subscriber of the telephone 12 can detect this state and reproduce the private message by the same procedure as that of a normal answering machine. In this case, it is also possible to easily determine a private message service password on the subscriber side of the telephone 12 and prevent the private message message from being reproduced unless this code is operated.

Further, the subscriber of the telephone set 12 transmits the personal identification code for the private message service from the other telephone set via the electronic exchange 11, thereby reproducing and reading out only the private message from the telephone set 12, and performing other operations. It is also possible to transfer to a telephone. The password in this case may be set separately from the password code for answering machine. In any case, the private message can be played not only on the telephone 12 but also remotely.

As described above, by using the private message service control signal and code, each private message can be registered and retrieved. Note that the telephone 12 may be provided with a portion for separately storing only private message messages.

Next, a telephone exchange system according to an embodiment of the present invention will be described with reference to FIG. In the illustrated example, an electronic exchange 11 and a telephone 12 are provided,
The electronic exchange 11 includes a subscriber data control unit 21, an office data control unit 22, and a reception numeral control unit 23. The subscriber data control unit 21, the office data control unit 2
2, and the received numeral control unit 23 performs the same operation as the subscriber data processing unit 13 shown in FIG.

In FIG. 2, the subscriber data control unit 21
Performs service registration of the subscriber who has been supplied with the private message service. This service is shown in Figure 1
As described in connection with the above, the private code defined for each individual in the family, that is, the individual code is used. These private codes are transmitted together with the telephone number determined for the subscriber line,
All are managed by. The registration and cancellation of the private message service are all performed by the control code.

The telephone 12 manages a control code (signal) transmitted from the electronic exchange 11 by a numerical control unit 24, activates a message storage unit 25 based on information managed by the numerical control unit 24, and registers a message. And take out. The message presence / absence display is confirmed by a lamp on the message presence / absence display section 26.

In this embodiment, the conventional answering machine service function is left as it is. In addition to the answering machine service, by using a private code, a private message message from a destination or the like can be individually transmitted to the family. Send out. As a result, transmission and reception of a private message message according to the private code individually assigned within the family can be performed between the family or between the two using the same subscriber line.

Next, a telephone exchange system according to another embodiment of the present invention will be described in detail with reference to FIG. The telephone exchange system shown in FIG. 3 can be divided into a case where the dedicated device 36 of the private message service is used and a case where the dedicated device 36 is not used.
First, the case where the dedicated device 36 is not used will be described. The telephone 12 includes a message presence / absence display unit 33, a message input / output unit 32, and a private code control unit 3.
It is assumed that the subscriber of the telephone 12 has previously registered in the electronic exchange 11 with the private message service. Here, the private message message is stored in the message input / output unit 32, and the subscriber has the remote telephone 3
5, it is assumed that the telephone 12 is called by its own telephone number.

In this case, the subscriber transmits a private code from the telephone 35 when the telephone 12 is called up by his / her own telephone number, but is busy or there is no response. With this private code, the electronic exchange 11 identifies that the subscriber of the telephone 12 is receiving the private message service,
The telephone 12 is connected. After confirming that the illustrated telephone 12 is busy or no response, the subscriber operates the telephone 35 to transmit the private code to the electronic exchange 11. The electronic exchange 11 identifies whether the transmitted private code matches the private code set in the telephone 12, and if the private code is the private code set in the telephone 12, the message input / output unit 32 of the telephone 12 to access. After determining whether or not the recorded private message exists, the message input / output unit 32 takes out the private message, if any, and sends the message to the telephone 35 via the electronic exchange 11.

Similarly, a private code is added to the telephone number of the telephone 12, and a private message message is transmitted from the external telephone 35 to the message input / output unit 32 of the telephone 12 under the control of the private code control unit 34. You can record and register private message messages. As described above, it is needless to say that the private code is different from the personal identification code used for the normal answering machine service.

As described above, in this example, the telephone 12 is provided with the private code control unit 34 capable of responding to various control codes, so that the telephone 12 has various functions in addition to the private message service. Can be.

With reference to FIG. 3, the operation when the dedicated device 36 is used will be described. In this case, an external dedicated device 36 provided directly to the electronic exchange 11
This dedicated device 36 is used as the private message service dedicated device. The dedicated device 36 includes a message input / output unit 32 and a private code
4 performs substantially the same operation. The operation when the dedicated device 36 is used is the same except that the operation required for the private message service performed on each telephone 12 is commonly performed for a plurality of subscriber lines. The same operation as in the case where the message input / output unit 32 and the private code control unit 34 are provided for each of the 12 units can be performed.

[0027]

According to the present invention, it is possible to input and output information by adding a private code to one's own subscriber number, thereby enabling various new telephone services such as message transmission to family members. Become. Also, like this:
Since the private code is set, it is sufficient to provide a device that can identify the dedicated code on the telephone and the exchange side,
It is also possible to use it together with a normal answering service.

[Brief description of the drawings]

FIG. 1 is a block diagram schematically illustrating a telephone exchange system for realizing a private message service according to the present invention.

FIG. 2 is a block diagram for explaining a telephone exchange system according to one embodiment of the present invention.

FIG. 3 is a block diagram for explaining a telephone exchange system according to another embodiment of the present invention.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 11 Electronic exchange 12 Telephone 13 Subscriber data processing part 21 Subscriber data control part 22 Station data control part 23 Reception number control part 24 Numeric control part 25 Message storage part 26 Message existence display part 32 Message input / output part 33 Message existence display part 34 Private code control unit 35 Telephone 36 Dedicated device

Claims (11)

[Claims] 1. A telephone exchange comprising a subscriber line, wherein a subscriber number assigned to the subscriber line and a specific code other than the subscriber number are transmitted to the telephone exchange via the subscriber line. A telephone exchange system comprising: a telephone set capable of transmitting and receiving data to and from the telephone exchange system, further comprising storage means for storing a private code different from the specific code. 2. The method according to claim 1, wherein the specific code is a personal identification code for an answering machine set for a subscriber line.
The telephone exchange system, wherein the private code is a code determined by each subscriber using the subscriber line. 3. The telephone exchange system according to claim 2, wherein the private code is used to provide personal private services to a plurality of subscribers over the same subscriber line. 4. The telephone exchange according to claim 3, wherein said private code is a personal identification code for a private answering machine defined by an individual subscriber, and said private service is a private message service. system. 5. The telephone exchange system according to claim 1, wherein said private code is stored in said telephone exchange together with said subscriber number. 6. The telephone exchange system according to claim 1, wherein said private code is stored in said telephone. 7. A telephone exchange system comprising a telephone set accommodated in a telephone exchange via a subscriber line, wherein the telephone set is connected to a subscriber number assigned to the subscriber line and to the telephone line via the subscriber line. And means for receiving a plurality of private codes different from each other. 8. A subscriber number assigned to a subscriber line and a private code associated with the subscriber number are prepared, and the single subscriber line is used by using the private code. A telephone service method characterized in that a private message is exchanged between individual users. 9. The method according to claim 8, wherein transmitting and receiving the private message includes transmitting a message with the subscriber number and the private code, and reproducing the message with reference to the private code. Characteristic telephone service method. 10. The method according to claim 9, wherein the message accompanying the subscriber number and the private code is stored in a telephone connected to the subscriber line, and is reproduced by accessing the telephone. Telephone service method to do. 11. The method according to claim 9, wherein the message accompanying the subscriber number and the private code is stored in an exchange accommodating the subscriber line, and reproduced by accessing the exchange. Telephone service method to do.