JPH08274912A - System for recognizing characters on slip - Google Patents

Abstract

PURPOSE: To improve the customer service by allowing a center to conduct character recognition processing to the utmost even when a slip is sent in the standard mode in mistake from a sender side and to send the request message of succeeding transmission according to the fine mode to the sender side even when the slip in the standard mode is received. CONSTITUTION: When data relating to a slip is sent from a facsimile equipment 2 to a center 4, the image of the slip received by the center 4 is stored in a storage device or the like and transferred to a control section 6-1. When the reception mode is the fine mode, the control section 6-1 makes a fine mode recognition request. When the reception mode is the standard mode, the control section publicates a standard mode recognition request. The processing above is conducted because the processing procedure of a recognition device depends on the reception mode. A character recognition section 7-1 processes character recognition based on the recognition request publicated by the control section as above. A conventional processing is conducted when the processing is made in the film mode, and a message of requesting the succeeding transmission according to the fine mode is generated when the processing is made in the standard mode.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a form in which an image of a form is transmitted from a facsimile machine through a communication line and a main control unit provided on the receiving side recognizes characters on the form to perform a certain process. Regarding character recognition system.

[0002]

2. Description of the Related Art In order for a financial institution such as a bank to efficiently carry out a transfer process such as a salary transfer upon receiving a request from a customer such as a company, there is a form processing system combining a facsimile and a character recognition device. Being developed. In this system, a handwritten transfer request form created by a company is transmitted to a center that manages bank transfer procedures and the like using a facsimile device. The image of this form is received by the facsimile control device of the center via the telephone network or a dedicated communication line. A main control device is connected to the facsimile control device, and a character recognition device is provided therein. This character recognition device cuts out handwritten image data according to a predetermined procedure, recognizes a written character, and converts it into character data. This recognition result is sent to the company as a confirmation note, and when it is confirmed, it is sent to the host computer. After that, the host computer executes transfer processing and the like.

[0003]

The conventional system as described above has the following problems to be solved. As a general rule, the form which is the object of character recognition as described above is transmitted in the fine mode in order to improve the character recognition accuracy. However, a general facsimile apparatus is set to the standard mode when the power is just turned on, and the form may be transmitted in the standard mode. In such a case, in order to prevent a character recognition error, conventionally, the customer is requested to send the form again in the fine mode. However, if such a process is repeated, the number of times the customer has to resend the facsimile increases. In addition, in various kinds of work, the facsimile transmission is performed in the standard mode, and the switching to the fine mode in the case of transmission to the form recognition system is relatively complicated, and it is not easy for the customer to thoroughly implement it. Of course, the procedure for requesting retransmission in fine mode on the receiving side is also complicated, and we want to reduce the burden on staff.

[0004]

The present invention adopts the following constitution in order to solve the above problems. In the case of recognizing and processing the characters written on the form from the image of the form received by the facsimile, the reception by the facsimile may be in the mode of the fineness specified in advance or in a mode other than the specified fineness. A mode identifying unit for identifying whether or not, when the facsimile reception is performed in a mode of a predetermined definition or less, a character recognizing unit that executes the same character recognition processing as in the case of receiving in the designated mode,
And a control unit for generating a confirmation note / correction notice based on the recognition result by the character recognition unit. The control unit controls the form when the facsimile reception is performed in a mode with a predetermined definition or less. Notify the sender of the form of the message that specifies the definition mode for retransmitting the image.

Further, the control unit sets the definition mode when the image of the form is retransmitted when the confirmation reception / correction notification is received by the facsimile in a mode which is equal to or less than the predetermined definition. Notify the sender of the form, including the specified message.

[0006]

In this system, when the form is received, the mode identifying portion first determines whether the form or the standard mode is received. Then, regardless of which mode the character is received, the character recognition unit performs the recognition process and creates a confirmation / correction notice based on the recognition process. Then, if the form is received in the standard mode, a display is added to remind the transmitting side to transmit in the fine mode at the next transmission. Such processing is performed automatically and does not bother the receiving operator. In addition, since the transmitting side tentatively recognizes the data that is erroneously transmitted in the standard mode, retransmission is not necessary if the recognition result is satisfactory. When retransmission is necessary or when correction confirmation is performed, if a message to use the fine mode is added and sent in this system, the transmitting side pays attention to this and performs mode switching thereafter.

[0007]

The present invention will be described in detail below with reference to the embodiments shown in the drawings. FIG. 1 is a block diagram showing a system embodiment of the present invention. Before explaining this figure, first, the overall configuration of a system to which the present invention is applied will be described. First, FIG. 2 is a block diagram of the entire form processing system by facsimile of the present invention. The overall configuration of the system to which the present invention is applied will be specifically described with reference to this figure. This system has a configuration in which a company requests processing to a bank center 4 via a communication line 3 when, for example, a company transfers a salary. The company 1 is provided with a facsimile device 2 for this purpose. Further, in the center 4, a facsimile control device 5, a main control device 6, a character recognition device 7 connected thereto, a correction workstation 9 connected to the main control device 6 through an internal bus 8, A verification workstation 10 is provided. A disk device 12 for storing processing results and the like is connected to the main controller 6. A host computer 20 is connected to the main control device 6 via a communication line such as a local area network.

The above system is used as follows. First, the company 1 creates a request form 11 for the transfer of employee salary, etc., and sends it to the center 4 using the facsimile device 2 (step S1). Upon receiving such a signal, the facsimile control unit (FCU) 5 stores the entire image in a storage device (not shown) and transmits it to the main control unit (MCU) 6. Main controller (MC
U) and the character recognition device 7 cut out a preset part from the image of the form and automatically recognize the character of the part. The recognition result is stored in the disk device 12 (steps S2 and S3).

After that, the recognition result is displayed on the display of the correction workstation 9, and the correction is carried out by the correction staff. Then, in step S5, the correction result is sent to the verification workstation 10. When the verification is completed, the verification result is sent to the facsimile control device 5 in step S6, and a confirmation note for confirming the content is sent to the company 1 through the communication line 3 (step S7). The company 1 confirms the contents by comparing the request form 11 and the confirmation form 13. The result of the content confirmation is notified by, for example, a PB (push button) signal of the telephone 19 in step S8. When the company confirmation is completed in this way, the recognition result is transmitted from the main control device 6 to the host computer 20 in step S9, while the company 1
In response to this, the reception notice 14 is transmitted in step S10.

FIG. 3 shows an explanatory view of an example of a fax transfer request form. The form transmitted from the company as the transfer request form 11 is specifically configured as shown in FIG. That is, for example, the name of the client, the code for identifying the company, the designated transfer date for performing the transfer, the transfer destination, the transfer amount, etc. are written on the form. In this form, the transfer destination and the transfer amount are continuously written for each transfer destination.

Further, when such a transfer request is made,
A transfer request confirmation letter as shown in FIG. 4 is transmitted to the company. In the confirmation note 13 shown in FIG. 4, items requested by the client, the name of the transfer bank, the name of the recipient, the amount, etc. are entered.
This confirmation note is compared with the request note 11, and if there is an error, it is corrected and the request note 11 is retransmitted. In the present invention,
A function to add a mode designation message at the time of re-transmission such as "Please send the transfer request in fine mode" is added to the last part of the confirmation shown in Fig. 4.

Referring back to FIG. 1, a specific embodiment of the present invention will be described in detail. In the system of FIG. 1, the facsimile device 2 is arranged on the transmission side, and the facsimile control device 5, the mode identification unit 5-1, the character recognition unit 7-1 and the control unit 6-1 are provided on the reception side. Mode identification unit 5-1
Is provided inside the facsimile controller 5, for example. The character recognition unit 7-1 is provided in the character recognition device 7 shown in FIG. Further, the control section 6-1 is provided inside the main control device 6 provided in FIG. The control unit 6-1 is provided with a confirmation / correction notice generation unit 21 and a mode designation message storage unit 22 for retransmission.

The facsimile device 2 is provided on the transmission side,
It is a device for facsimile transmission which is generally used generally. From here, the form that is the target of character recognition is transmitted. The facsimile control device 5 has the same configuration as that described with reference to FIG. 2, and the mode identification unit 5-1 determines whether the form received at this time is received in the fine mode or the standard mode. The result is transmitted to the control unit 6-1. In the present invention, the character recognition unit 7-1 is configured to perform character recognition processing regardless of whether it is received in the fine mode or the standard mode, and the recognition result is output to the control unit 6-1. It

In the case of performing character recognition processing, the direction and length of strokes forming a character are detected and analyzed in detail, and compared with the pattern of the corresponding character to perform matching processing. Therefore, if the dots forming the character are rough like in the standard mode, it is difficult to recognize, for example, complicated Chinese characters. In many cases, the result of being unrecognizable often occurs. Therefore, in principle, transmission is performed in the fine mode, but there are cases where the client side does not notice this.
The character recognition unit 7-1 also obtains a temporary recognition result in such a case, and sends the result to the control unit 6-1.

The confirmation / correction notice generation unit 21 is a unit for editing the recognition result as described with reference to FIG. 4 and sending it to the transmitting side. In this case, the mode identifying unit 5-1
However, when it is determined that the reception mode is the standard mode, the mode designation message storage unit 22 at the time of retransmission is referred to. That is, when the standard mode is received, the form may be transmitted again. In such a case, the form in FIG.
As shown in, the transfer request form includes a message informing you that you want it to be sent in fine mode.
Generate a correction notice. This alerts the sender and the sender is informed of the necessary information without the intervention of the receiving operator. In the present invention, in order to execute such processing, a system having a configuration as shown in FIG. 1 is adopted.

The operation of the system of the present invention will be described more specifically with reference to FIG. The arrows in the figure show the flow of processing. First, in step S1 of the figure, when data concerning a form is transmitted from the facsimile device 2 to the center 4, the image of the form received by the center is stored in a storage device or the like in step S2, and the control unit 6- Forwarded to 1. In the control unit 6-1, step S3
At, it is determined whether the reception mode is the fine mode or the standard mode. Then, in the fine mode, the process proceeds to step S4, and a fine recognition request is issued. In the standard mode, a standard recognition request is issued in step S5.

This is to distinguish the processing procedure on the recognition device side depending on the mode. Further, the control unit 6-1 performs the process in order to obtain information necessary for the editing process such as a confirmation note later. In step S6, the character recognition unit 7-1 performs the character recognition process based on the recognition request from the control unit. Then, the result is returned to the control unit 6-1. In the control unit 6-1, step S7
In, edit the confirmation / correction notice as described above. Then, in step S8, it is transferred to the transmitting side. In this case, when the reception is performed in the fine mode and the recognition processing is performed, the message is added as in the conventional case, and when the reception is performed in the standard mode and the recognition processing is performed, the message that the transmission is performed in the fine mode is added thereafter. The example is as described using FIG. When the confirmation / correction notice is returned to the transmitting side in this way, the transmitting side confirms the contents and, if necessary, transmits the transfer request form again. Alternatively, a partial correction request is made. In this case, if the facsimile is used, the fine message is used to switch to the fine mode.

The present invention is not limited to the above embodiments. In the above embodiment, the facsimile transmission of the transfer request form has been described as an example, but thereafter, various forms can be processed in the same manner. Further, the message for designating the next mode selection is not limited to the above example, and may be any message as long as it indicates that. Furthermore,
Although this is included in the confirmation / correction notice and transmitted, the message may be included in, for example, a reception notice or the like subsequently transmitted to the transmitting side.

[0019]

As described above, the character recognition system for a form according to the present invention described above executes the character recognition processing as much as possible even if the transmission side inadvertently transmits the form in the standard mode. The burden on the operator is reduced.
Further, when the message is received in the standard mode, a message requesting transmission in the fine mode is automatically added next time, so that a response to the transmitting side can be realized without a great burden on the operator on the receiving side. Since the character recognition process is executed as much as possible even if the reception mode is different, the service to the customer can be improved as a whole.

[Brief description of drawings]

FIG. 1 is a block diagram showing a system embodiment of the present invention.

FIG. 2 is a block diagram of the entire form processing system by facsimile.

FIG. 3 is a diagram illustrating an example of a fax transfer request form.

FIG. 4 is a diagram illustrating a confirmation note example.

FIG. 5 is a system operation explanatory diagram of the present invention.

[Explanation of symbols]

 2 Facsimile device 5 Facsimile controller 5-1 Mode identification unit 6-1 Control unit 7-1 Character recognition unit

Claims (2)

[Claims] 1. A device for recognizing and processing characters described on a form from an image of a form received by a facsimile, wherein the reception by the facsimile is in a mode of a predetermined definition or is designated. A mode identifying unit for identifying whether the mode is other than the definition, and when the reception by the facsimile is in a mode of a definition or less specified in advance, the same character recognition processing as when the reception is performed in the specified mode is executed. And a control unit for generating a confirmation note / correction notice based on the recognition result by the character recognition unit. The control unit controls reception of the facsimile by a predetermined definition or less. When sending the form image again, a message that specifies the definition mode when sending the form image is notified to the form sender. Character recognition system on the form to be said. 2. The control unit, in response to the confirmation / correction notice, when the reception by the facsimile is in a mode with a predetermined definition or less, a definition when the form image is retransmitted. The character recognition system for a form according to claim 1, wherein the sender of the form is notified including a message designating the mode.