JPH0736990A - Feedback system for information system - Google Patents

Abstract

PURPOSE:To recover replies, opinions, thoughts, etc., to quizes or questionnaires in books without the burden to users and to easily automatize data throwing-in for marking, lot drawing, order reception, etc., in the system provided with a computer which displays book information of book metaphor. CONSTITUTION:Book information of book metaphor is provided with an answer column 16 for selective answer of alternatives to a question and a write column 17 for reader, and an information center 21 which accepts these answers or the like and a computer 10 for book display can be connected by a communication network 20 capable of 1:1 communication, and the computer 10 for book display automatically calls the information center to transmit information written by users in a prescribed form when receiving a transmission request.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention is a system for displaying a computer image in the form of a book and recording the information in a storage medium for sale or distribution by broadcasting. The present invention relates to a method of collecting opinions and impressions without burdening the user, and relates to a feedback method of an information system which facilitates automation of data input for scoring, lottery, orders, etc. .

[0002]

2. Description of the Related Art Conventionally, books are often provided with questionnaires and quizzes, and solicitation of readers' opinions and impressions. For such feedback from the reader to the issuer, it is usual to use mail or facsimile (hereinafter referred to as FAX).

When the feedback is given to the issuer by mail or FAX, the reader is required to perform a completely different work from reading by mail or FAX transmission, which interrupts the flow of reading or bothers the work. However, there is a problem that feedback is not sufficiently performed due to the troublesomeness of performing. Also, for the issuer, when trying to process the feedback information,
It takes time and effort to read mail and fax information and input them into the computer. Therefore, labor costs are high and processing is slow.

On the other hand, if the book is a catalog, it is possible to place an order by looking at the catalog. From the point of view of the issuing side of the catalog, it is an order, but as an automated method of such an order, order data and reservation data created by a slip creation tool on a personal computer (hereinafter abbreviated as a personal computer) can be transferred to a personal computer. There is an order receiving system and a reservation receiving system for transmitting to the center of the order receiving side by using.
In addition, Videotex has an order entry system that inputs order data, reservation data, questionnaire response data, etc. in an interactive manner with the center.

FIG. 7 shows an example of an order receiving system by personal computer communication. The information center has a host computer 22 having an operation terminal 24, and a personal computer 80 is used as the terminal. The two are connected by the communication network 20. The communication network 20 may be a transparent network such as a telephone network or ISDN, or may be a value-added communication network. Among value-added communication networks, there are networks that perform end-to-end conversation by performing protocol conversion in real time, and networks that have a long-time storage function and perform transmission and reception on behalf.

The example of FIG. 7 shows a configuration and an operation sequence when a transparent network or a value-added communication network capable of conversational communication is used. There is no difference between the networks in terms of conversation level between the center and the terminals. In FIG. 7, when the user places an order, first, the ordering software of the terminal personal computer 80 is activated, a slip is created by the conversation between the user and the personal computer 80, and the communication software is activated from the ordering software. , Sets a communication path with the host computer 22 via the communication network 20. The host computer 22 is always on standby for communication and sets a communication path in response to a call from the terminal. Once the communication path is set,
When the terminal computer 22 collectively transmits the slip data and the host computer 22 receives the slip data, the reception processing is performed and the reception notification is returned. If there are multiple slips, the terminal repeats sending the slips again, but if not, it releases the communication path and terminates the ordering software.

The contents of the reception processing and the reception notification differ depending on the requirements of the system. For example, there are cases where an inventory check is carried out immediately and the notification is made, and cases where the stock check is carried out separately and a notification is sent from the center side. For example, if there is almost no risk of running out of stock, notification based on inventory check may be omitted. If there is a lottery such as ticket reservation, the winning notification will be sent later.

FIG. 8 is a diagram showing an example of the structure of the videotex system and the operation of order entry. The same applies to the communication network 20 as in the case of FIG. 7. The difference between FIG. 7 and FIG. 8 is that the screen displayed on the videotex terminal 90 is
Everything is sent from the center in response to a request from the terminal, and therefore the slip creation is also carried out in conversation with the center.

Comparing FIG. 7 and FIG. 8, in the case of FIG.
Ordering software is required on the terminal side, but this software varies depending on the conditions of the center on the ordering side, and when the ordering party is diverse, the user's burden is heavy. Also,
If the order items are changed or increased or decreased, the terminal software needs to be modified. In the case of FIG. 8, since the function on the terminal side is only for screen display, there may be any number of centers on the ordering side as long as the protocol is standard. However, since the communication path is held during the creation of the slip, the communication fee will be high if the communication network 20 is time-charged, and in the case of a packet communication network, it is disadvantageous for transmitting screen data from a center with a large amount of data. is there.

[0010]

The present invention realizes a system in which a user can feed back to a publisher without interruption from reading a book, and a publisher does not need a computer input work. The purpose is to solve the drawbacks of the technology of the reservation system and realize flexible data input from the terminal to the center with a low communication charge.

[0011]

SUMMARY OF THE INVENTION The present invention is a book metaphor (a method of displaying an image on a computer display as an image of a book, and simulates the function of the book such as jumping from the table of contents or turning pages. Book information created by rules and a program that displays it and realizes the functions of the book.) An information center for receiving these answers and the like is provided, the information center and the computer for displaying books can be connected by a communication network capable of one-to-one communication, and a transmission request for writing results by a user instruction can be performed. Automatically calls the information center when receiving a transmission request,
The information written by the user is transmitted to the information center in a predetermined format.

[0012]

According to the present invention, the information display software in the computer is divided into a book information display program and book data, and the book information display program has a function and an information center that allow the reader to write in the writing column designated by the book data. With the communication function of, the data written by the reader is automatically transmitted to the center by the transmission instruction at the same level as the book display instruction.

Therefore, the user can feed back to the publisher without interrupting the flow of reading, and the center can automatically input the feedback information into the host computer. Also, the book data is created according to a certain rule, is displayed according to the certain rule, and the book code of the book and the code of the writing column are given to the writing data of the reader according to the certain rule. Therefore,
The book information display program on the terminal side may be the same regardless of the contents of the book and the conditions of the center, and communication with the center is only required during the transmission of written data.

[0014]

FIG. 1 is a block diagram showing a configuration example of the present invention. The book display computer 10 includes a display 1
5. A book information storage device 18 such as a disk device and an input device 19 such as a keyboard and a mouse are provided. The book information storage device 18 stores book information created according to a predetermined rule. The book information is information sent by communication from the information center 21 via the communication network 20 or information obtained by a replaceable medium. It is also conceivable to distribute the book information to the book display computer 10 by broadcasting. In the book display computer 10, a program that realizes the book display processing unit 11, the data input processing unit 12, the transmission data creation processing unit 13, and the data transmission processing unit 14 operates.

In response to the book display instruction, the book display processing means 11 reads the specified book information from the book information storage device 18 and displays the image of the book on the display 15. In the book information, if an answer field 16 for selecting and answering a question from the options and a writing field 17 by the reader are set in advance, the answer field 16 and the writing field 17 are displayed together.

The data input processing means 12 inputs and stores data written in by the mouse or the like in the answer column 16 or the write column 17 in the display 15. Transmission data creation processing means 1
When there is a transmission instruction, 3 assembles the transmission data according to a predetermined format based on the data input in the reply column 16 or the writing column 17. The data transmission processing means 14 is
A communication path with the host computer 22 in the information center 21 is set via the communication network 20, and the transmission data created by the transmission data creation processing means 13 is sent to the host computer 22. In the host computer 22, the data reception processing means 23 receives the transmitted data, and performs necessary processing such as collecting questionnaire data, quiz scoring, lottery, and order processing.

FIG. 2 is a diagram showing a display example of a book by the book metaphor on which the present invention is based, and FIG. 3 shows the shape and function of the navigation buttons shown below the image of the book in the display example of FIG. FIG.

In the example shown in FIG. 2, in the image of the book on the display, the contents of the book are displayed on the page on the left side, and the questionnaire and comment writing fields are displayed on the page on the right side. Tags are attached to the left and right of the book, and the tags move when you change pages. Furthermore, the sticky note button allows you to paste and delete the sticky note image. When a tag or sticky note is designated, the corresponding page is displayed. In the questionnaire page on the right side, data can be written by instructing the questionnaire options with a pointing tool or by keying in the writing frame.

Below the display, navigation buttons corresponding to the operation functions of the book are displayed. As a navigation button, for example, as shown in FIG.
(a) Button to instruct display of the front cover, (b) Button to instruct display of the back cover, (c) Button to instruct forward movement of one page,
(d) Button for instructing the backward movement of one page, (e) Button for continuously advancing the page, (f) Button for continuously retracting the page,
(g) Buttons for attaching / deleting sticky notes, (h) Buttons for returning operation (Undo), (i) Buttons for ending, and (j) Library buttons. The library button is a button for calling a function for easily searching for a plurality of books as book information. When these buttons are designated with a pointing tool (for example, a mouse) of a computer, the corresponding functions such as page turning are executed.

The type and shape of the navigation button are not limited to these examples, but it is essential to move forward and backward by at least one page. Although not shown, displaying the page of the table of contents and displaying the corresponding page when a chapter or section is designated is also a basic function of the book metaphor.

FIG. 4 is a diagram showing the system configuration and operation of the embodiment of the present invention, and FIG. 5 is a diagram showing an example of a book display corresponding to the embodiment of FIG. The system shown in FIG. 4A comprises a book display computer 10 such as a personal computer or a workstation, a communication network 20, and a host computer 22 having an operation terminal 24 in an information center. The basic configuration is the system of FIG. There is no apparent change from the composition. However, the book display computer 1 of the terminal
0 and the programs stored in the host computer 22 are different.

In the book display computer 10 of the terminal,
A book display program that realizes each processing means described in FIG. 1 is built in, and is activated by a reader's operation (illustration (a) in FIG. 4B). When the reader points to the library button 50 shown in FIG. 5, the book search function is called (shown in the figure).
(b)) For example, a list in the order of Japanese syllabary is displayed, and when the title of a desired book is designated, the information of the book is read from the file memory and displayed ((c) in the figure). It is also possible to turn the page with the page forward button or the backward button or to shift to the page by designating a desired chapter or section on the page of the table of contents.

When an option is designated or a key is input on the questionnaire page, the data is entered in a predetermined format in a data frame attached to the book data (illustration (d)). The internal structure of the data of this entry frame is, for example, in a format as shown in FIG. 6, and is provided with a book code corresponding to a book, an item number corresponding to a questionnaire item, and the like. In addition, as the writing data, when an option is designated, the option number (not displayed but attached to the book data),
When a key is entered, the entered character is entered. The size of the frame of the entry frame is set for each item number, and if the data amount is small, the blank is sent as the blank space, so the data length is not necessary. However, depending on the center, considering that the processing corresponding to the book is performed later, it is better to make an arrangement so that the data length is also added.

In this state, the send button 5 shown in FIG.
When 1 is specified ((e) in the figure), the communication program is activated ((f) in the figure). Then, the entered data is collected to assemble the transmission data (Fig. (G)), and the communication path is set (Fig. (H)). Assembling of the transmission data is necessary when there are many writing points and not all of them are written, for example, when collecting answers and scoring and relative evaluation of questions, and there are few writing points. In this case, the data shown in FIG. 6 may be sent as it is with blank spaces left unfilled. When the communication path is set, the write data is automatically transmitted, the host computer 22 performs the acceptance process, and returns the acceptance notification.

Since the received data at the host computer 22 is given a book code and item number in a predetermined format,
It is possible to easily determine which data content corresponds to which question in which book, and valid data can be cut out and input to the processing corresponding to the book. When the book display computer 10 of the terminal receives the reception notice ((j) in the figure), it releases the communication path ((g) in the figure).
(k)) and terminate the communication program ((l) in the figure). On the terminal side, it is possible to continue to display books or search for new books ((m) in the figure), but when the books are no longer needed, the reader instructs the end button 52 to end the book display program ((g) in the figure). (n)).

In the present embodiment, the write data are choices and key inputs, both of which are character information. However, the file name of the image file created by a separate graphic tool is input, and the file name is sent at the time of sending. It is also possible to subsequently send the contents of the file as an application range of the present invention. Further, in the present embodiment, the terminal and the center perform data transmission and acceptance notification in real time, but it is conceivable to use a value-added communication network having a long-time storage function as the communication network. In this case, even if all the lines on the center side are in use, the communication network receives on behalf of them and starts transmission to the center when the lines on the center side are released. However, the reception notice cannot be returned immediately, and when the communication network receives the reception notice from the center, the network side calls the terminal to notify the terminal, and the terminal side sends the notification within a certain time. If the reception notice is not received, it is considered that it was not accepted. Alternatively, in the communication network, the reception notification waiting is monitored, and if the reception notification does not arrive within a certain time, the non-delivery notification is sent to the terminal.

[0027]

As described above, if the feedback system from the reader according to the present invention is constructed, the reader will be annoyed by answering questionnaires or the like in the flow of reading book information and mailing or faxing again. Is released. In addition, the center does not require any human input for computer processing. It is expected that this will not only facilitate the feedback from the readers, but will also have a great effect on the development of a reader-participatory publishing culture such as the creation of fanzines.

If the present invention is applied to a mail-order sales or reservation system based on a catalog, only one display program is required regardless of the contents of book information. There is no need to switch between and use, and even if the ordering side increases the number of items, there is no need to update the user's program and go around, and the communication time can be as short as the system for ordering.

[Brief description of drawings]

FIG. 1 is a block diagram showing a configuration example of the present invention.

FIG. 2 is a diagram showing an example of a display image of a book metaphor according to an embodiment of the present invention.

FIG. 3 is a diagram showing the shape and function of a navigation button shown below the image of the book in the display example of FIG.

FIG. 4 is a diagram showing a system configuration and operation of an embodiment of the present invention.

5 is a diagram showing an example of a book display corresponding to the embodiment of FIG.

FIG. 6 is a diagram showing a configuration example of write data in the embodiment of the present invention.

FIG. 7 is a diagram showing an example of the configuration and operation of a conventional order receiving system by personal computer communication.

FIG. 8 is a diagram showing an example of a configuration of a conventional videotex system and an operation of order entry.

[Explanation of symbols]

 10 book display computer 11 book display processing means 12 data input processing means 13 transmission data creating processing means 14 data transmission processing means 15 display 16 answer column 17 writing column 18 book information storage device 19 input device 20 communication network 21 information center 22 host Computer 23 Data reception processing means

Claims (1)

[Claims] 1. A feedback system for an information system comprising a book display computer of a book metaphor equipped with at least a display and an input device, and a host computer capable of communicating with the book display computer via a communication network. Therefore, the book display computer selects one of the options for the question based on the book information storage unit that stores the book information created according to a predetermined rule and the book information stored in the book information storage unit. Book display processing means for displaying an image of a book provided with an answer field in the form of answering or a writing field by the reader; and data input processing means for inputting data instructed or written in the answer field or the writing field, Send data creation that creates send data according to the specified format based on the input data A feedback system for an information system, comprising: processing means; and data transmission processing means for transmitting the created transmission data to the host computer via a communication network.