JPH0612545B2 - Automatic order processor - Google Patents

Description

Description: (a) Field of the Invention The present invention relates to an automatic order processing device in a restaurant. That is, a table console is provided for each table, and when the customer inputs the order content through the console, the order content is stored, transmitted to the kitchen and the catering staff, and the settlement processing is performed by the settlement machine. And an automatic order processing device.

(B) Background of the Invention Cooking and servicing are performed manually by a customer in a restaurant, and the present invention does not change this point. However, the traditional serving staff (waiter or waitress) verbally hears the order from the customer and verbally conveys it to the cook. The cook remembers the names and quantities of the various items (cuisine) and advances the cooking. It is common to use the human memory to communicate the order details, such as ordering items by remembering items, order tables, and quantities, and then ordering them, and only memo papers or blackboards are used as supplements. Absent. For this reason, order processing is likely to be confused, forgotten, and made mistakes, and the salesclerk's fatigue is great. Also on the customer side, there are people who can not place orders because there are various people who can immediately place orders at the table, and the waiter waiting by such a person is a time loss for the waiter, etc. There is a problem that the result is that the customers are kept waiting, and that they cannot afford to think about the ordered items in a calm manner.

(C) Purpose of the Invention The present invention is intended to solve the above-mentioned various problems, that is, the inaccuracies of relying on the clerk's memory, and to improve efficiency and service to customers.

(D) Configuration and Effect of the Invention The present invention provides a table console provided for each table, a cooking console and a display device provided in a kitchen, a serving console and a display device provided on a serving table, and a settlement machine. It consists of a central processing unit that controls all at once,
When the order details are entered via the table console, the order details and rank are registered, and the cooking product list showing the order details is displayed on the cooking console. If you specify the required quantity of goods and the priority order, the order contents of the first table of the serving order will be displayed, and the priority of the normal table will be displayed on the serving console, and if you specify the product name,
It provides an automatic order processing device that displays the priority of the table for the item and the quantity of the item in each table and deletes the above registration and issues a receipt by the settlement process by the settlement machine. Then, the cook knows the required number of various items by specifying the item name on the cooking console and asks the console about the priority order, and knows the order contents of the table with the highest priority order and prepares the cooking. You can make a decision and the caterers will ask the catering console to know what and how many items to deliver to each table without having to go to each customer when a certain cooked item is made, and also the priority By knowing the best table and its order contents, knowing the processing status and inquiring to the cook, and being able to automatically process the settlement,
The labor of the store clerk is reduced, and confusion, mistakes, and forgetting due to inaccurate order communication are prevented, and efficiency is improved.

(E) Description of Embodiment FIG. 1 shows the overall configuration of an embodiment of the present invention. 1 is a central processing unit. 2 is a cooking console and the input key and C
It has an RT display. A serving console 3 has input keys and a CRT display device. Reference numeral 4 is a printer that prints out the order contents and uses it as backup data in case of power failure.
Reference numeral 5 is a settlement register. A table console 6 is provided for each table and has an input key and a display device. Although the console 6 and the central processing unit 1 are connected by the cable 7, they may be connected wirelessly. Reference numeral 8 is a table console for wireless connection, 9 is a transceiver, 10 is an antenna, 11 is an antenna on the side of the central processing unit, and 12 is the same transceiver.

The customer places an order using the table console provided at the table where he / she sits. The entered product name and quantity are displayed on the display surface of the table console for confirmation. To make an error in ordering or to change the order, press the key for cancel and enter the product name, quantity, etc. again. The central processing unit checks whether or not the ordered product is available, and when it is not possible, it displays that fact on the console for the table that issued the order, and prompts for the order of another product. You can order as many items as you want until you press the end order key, and you can also cancel. FIG. 2 shows a memory map of the order processing device. Since the memory contents are entered in each area, only the essential points will be described without explaining one by one. The area of the order list T1 for each table is provided with an area for entering the order contents for each table, and the data input by the table console of a certain table is written in the area corresponding to the table in T1. It The entry data is a number indicating the item name, the quantity, a flag indicating whether or not each item has been prepared or completed, and a flag indicating that the order has been completed. When the settlement is completed, the contents of that column are erased. The item name that cannot be cooked is entered in Eliya T7. This product name will be changed depending on the day, and will be filled in even if the stocked amount of the day runs out. The list of cooked products of Eliya T2 has an item name column, and if there is an order from any table, the ordered quantity is added to the item name column, and as a means of detecting the completion of cooking, the completion number is subtracted by the completion of the serving. And, it always keeps a memory of the required number of dishes for each item. The priority table of T3 is written in the higher order (younger address number) of the table number that issued the order earlier, and when the cooking of the ordered product in a certain table is completed, the settlement process for that table is completed, The table number in that column is erased,
The table number entered in the lower order is moved up to the higher order. Catering The standings T ₄ are entered the quantity for each priority and the tables of the table to distribute the goods for each product name, data that has been entered is erased upon completion of serving the lower is moved up. I will explain the priority and serving order here. As mentioned above, the priority order is the priority order regarding the table, and it shows the table number and the order contents of the table in order of the table with the highest priority order, and serves as a guide for the cook what to make first. Is. On the other hand, the serving order represents the priority order of the cooked food, and the table number and the quantity of the cooked food are shown for each product name in order from the table having the highest priority. Since cooked foods cannot always be placed in the above-mentioned priority order, the caterers are interested in where to deliver the finished cooked foods first. Therefore, in addition to the priority table in the table, Serving order is prepared. The priority and the serving order are the same when cooking is completed in the priority order of the table and the finished cooked items are distributed to the predetermined table without time delay, but generally it is said that the cooked items can be ordered in the priority order. There is no limitation, and there is a time lag between the preparation of cooked food and the completion of serving, so it is usual that the two do not match.

FIG. 3 is a flow chart showing an outline of order processing. First of all, I will explain the terms here. The term means a dialogue between a person and a device, and an order request does not mean that a customer places an order to a caterer (waiter), but a customer uses the table console to place an order to the central processing unit. To make a request. In the same way as below, the cooking request does not mean that the waiter requests the cook to cook, but the cook asks the device to accept data input through the cooking console, or what and how much to make regarding cooking, and what is the priority. It is intended to request the display of data such as. The catering request means that the caterer asks the device to accept data input through the catering console or requests the device to display data indicating which table this item should be distributed to. It means to request the payment processing. Further, ECR is an abbreviation for a settlement machine (electronic money registration machine).

Next, an outline of the operation of the entire apparatus will be described with reference to FIG. In the description, numbers such as 1 and 2 in FIGS. 3-1 and 3-2 indicate the numbers of the blocks of the flow chart in FIG. The order processor starts when the power is turned on, and (1) clears the data area and initializes the initial values of each table and standard settings of unit prices.

Figure 3-1 (2) Receive request input from table console, cooking console, catering console, or ECR. Figure 3-2 (3) If the request is a request (order request) from the table console, that process is performed (task is started).
Figure 3-3, 8 (4) Request is from the cooking console (cooking request)
If so, the processing is performed (task is started).

Figure 3-4, 9 (5) Request is a request from the serving console (serving request)
If so, the processing is performed (task is started).
3-5, 10 (6) If the request is a request from the ECR (settlement machine) (settlement request), the processing is performed (task is started).
3-6, 11 (7) If the request is due to noise, print out the error message and repeat the process from (2). Figure 3-7 (8) If the task activation of the task that executes the process according to each request is normally completed, the process from (2) is repeated. If it ends abnormally, the error message is printed out and the process from (2) is repeated.

3-12, 13 Order request processing When there is a request (order request) from the table console, the processing of FIG. 4 is sequentially executed.

(1) In the case of an order request, the customer or the clerk inputs the number of the desired item described in the menu by the console provided in the table, and the central processing unit receives it from the console. In addition to the order request, a cancel request, an order confirmation request, and an order end request can be input.

Figure 4-14 (2) If the input is an item number, it is an order request, so check if the item can be cooked. If it is not possible, a message to that effect is output to the console and displayed, and the process from (1) is repeated. Fig. 4-16, 20 (3) If cooking is possible, the number of items is input next, and it is received. At this time, the cancel of the item can also be input. Figure 4-17 (4) If the item is a cancel, repeat the process from (1) to enable reordering. Fig. 4-18 (5) When the quantity is entered, the item name and quantity are registered in the first blank space of the area corresponding to the table that issued the order request in the order list for each table in Fig. 2 T1 (for the table). Elijah has multiple columns). Hereinafter, it repeats from (1). Fig. 4-19 (6) If the cancel request is made, the item number to be canceled is received as it is next input. At this time,
You can also enter the end of the cancel.

Figure 4-22 (7) If the next input is the item number in the cancel request, check whether there is the corresponding item number in the order list of that table. As a result, if it does not exist, that effect is output as a message to the console and the process is repeated from (6). Figure 4-23, 24, 25, 27 (8) If there is a corresponding item number, delete that number. Deletion is performed by clearing the number area to 0 (registering the number 0). Repeat from (6) below. Figure 4-25, 26 (9) If the cancel is completed, repeat from (1). If the customer wants to continue ordering, he / she can key in the item number, and if he / she wants to finish, he / she can key in the end of the order. Also, if you want to confirm the cancellation, issue an order confirmation request.
Fig. 4-28 (10) If the console input is due to noise,
Output an error message to the console and repeat from (1). Fig. 4-29 (11) If the request is an order confirmation request, the contents (item name and quantity) of the registered part (part where the item number is not 0) of the order list of that table are output to the console. Hereinafter, it repeats from (1). 4-30, 31 (12) When the order is completed, the order completion for the table is stored, and the unfinished cooking is stored for each item.
(Set as a flag.) Next, the order list of that table is output to the printer 4, and the back-up at the time of power failure is confirmed.
Use as up data.

4-32, 34, 35 Next, the current order is added to the cooked product list T2 and output to the cooking console. (Requests for cooking.) FIG. 4-36 Next, the current order is added to the serving order table T4 and output to the serving console. (Securing priority for each item)
Next, the table number is added to the priority order table T3. Task ended normally (priority is secured for each table). Fig. 4-38 (13) If the console input is due to noise,
Output the error message and repeat from (1).
Fig. 4-33 Cooking request process The cooking console displays a list of normal cooking items.
When there is a request (cooking request) from the cooking console, the fifth
The processes shown in the figure are sequentially executed.

(1) In the case of a processing request, the cook inputs the number of the item to be cooked and receives it from the console. At this time, the priority confirmation request and the cooking request end can also be entered.
Fig. 5-39 (2) If the input is the item number, it means that the item is a cooking request, so the item list is searched for the item in question, and the ordered quantity is output to the console for display. The procedure is repeated from (1) below. Fig. 5-40, 41 (3) If there is no corresponding product, it is a key-in miss, so error message is output to the console and re-input.
Repeat from (1). 5-42, 43 (4) If the request is a priority confirmation request, the order list is searched for the order contents of the table whose priority is Top.
If all the ordered contents are completed, the next priority is searched for, and the ordered contents of the first table where the serving is not completed are output to the console. This allows
The cook knows the degree of perfection of the dish for each table.
Fig. 5-44,45 (5) When the cooking request is completed, the cooked goods list (T2 in Fig. 2)
Is output to the console, and the task ends with normal termination. That is, the cooking console normally displays the contents of the cooked food list. Fig.5-46,47 (6) If the console input is due to noise,
Output the error message and repeat from (1).
Fig. 5-48 Serving request processing When there is a request (serving request) from the catering console, the sixth
The processes shown in the figure are sequentially executed.

(1) In the case of a catering request, the caterer inputs the number of the item to be catered for and receives it from the console. At this time, the priority confirmation request, the order confirmation request, and the end of the serving request can also be entered. Fig. 6-49 (2) If the input is a person number, it is a serving request. Therefore, from the serving order table in Fig. 2 T4, find the corresponding item, and order the table number and order in the order of priority of the table that ordered the item. Create an order list that displays the quantity and output it to the console for display. This allows the caterer to know the table and the number of caters to be served. Figure 6-
51 (3) If there is no corresponding item in the serving table, it is a key-in mistake, so that is output as a message to the console for display, and re-input is accepted. In other words, repeat from (1). Fig. 6-52, 53 (4) If there is a corresponding item, the order list is output, so the caterer sees it and inputs the number of items to be served this time, that is, the number of items sent from the kitchen. So it receives that input from the console. Figure 6-54 (5) The serving quantity is also the quantity that has been cooked, so search the cooked goods list (T2 in Fig. 2) for the corresponding item and from the ordered quantity of that item, enter the serving quantity Reduce.
Fig. 6-55 (6) Next, the entered serving quantity is subtracted from the ordered quantity in the first table of the order list of the relevant item from the ordered serving table (T4 in Fig. 2). At this time, when the ordered quantity in the table reaches 0, the table is deleted from the order list, and the table is deleted from the order list, and the rest is sequentially packed. Also, when the serving quantity is larger than the ordered quantity, the table is naturally deleted from the order list and further subtracted from the next table. If the serving quantity is larger than that table, the table is further reduced. In this way, there is a residue,
The same processing is performed until it becomes 0. Then, the table in which the ordered quantity is 0 is deleted, and the rest of the list is sequentially packed forward by the deleted amount, and the serving order table (T4 in FIG. 2) is updated.
In Figure 6-56 (7) (6), when subtracting from the ordered quantity in the table,
In the order contents of the order list T2 in FIG. 2 of the table, the corresponding products are sequentially searched by the subtracted number and the completion of the serving is stored (flag set). Repeat from (1) below. Fig. 6-57 (8) If it is a priority confirmation request, from the priority table Fig. 2 T3,
A table having a priority of Top is taken out, the order contents of the table of the order list T2 in FIG. 2 are found next, and it is output to the console (item number and order quantity, and the distribution completion / incompletion flag). . As a result, the caterer can know the catered state of the table whose priority is Top. The procedure is repeated from (1) below. Figure 6-
58, 59 (9) If it is an order confirmation request, the caterer will enter the table number next, so receive it from the console,
The registered contents of the order list FIG. 2 T1 of the table (the product name, the number of ordered items, and the serving / unfinished flag) are
Output to console. This allows the caterer to know the serving completion status for each table. Repeat from (1) below.

Fig. 6-60, 61, 62 (10) When the serving request is completed, the same processing as (8) is performed, and after normal completion, the order contents of the table with the highest priority is output and displayed, and the task ends. That is, the catering console normally displays the order contents of the table with the highest priority. Fig. 6-63, 65 (11) If noise input, repeat from (1) after error message output. Fig. 6-64 Settlement request process When there is a request (settlement request) from the ECR, the process of Fig. 8 is sequentially executed.

(1) If it is a payment request, the cashier inputs the table number of the table to be settled, and receives it from the console. At this time, the daily report request, monthly report request, unit price setting request, and settlement request end can also be entered.
Figure 7-66 (2) If the input is a table number, it is a settlement request, so the order details (item number and order quantity) are obtained from the order list (T1 in Figure 2) of that table, and the unit price table (second)
From FIG. T5), the unit price of the item is obtained, the order quantity of the item is multiplied to calculate the settlement amount for each item, and all the amounts are added to obtain the settlement amount of the table.
The calculation result is output to ECR.

Next, the data (item name, order quantity, unit price) that is the basis of the calculation is sent to the ECR, and the ECR is made to issue a receipt. At the same time, the printer is also sent the data to make a copy of the receipt. Also, those data are added to the sales total data. Since the settlement can be expected to be completed by the above, all the order list tables of the table are cleared (cleared to 0), the table number is deleted from the priority order table, and the rest are put forward. Hereinafter, it repeats from (1).

 7-67 to 73

[Brief description of drawings]

FIG. 1 is a perspective block diagram showing the construction of an apparatus according to an embodiment of the present invention, FIG. 2 is a memory map of a memory in a central processing unit, and FIG. 3 is a flow chart showing an outline of the operation of the apparatus. 4 to 7 are flow charts showing the details of the main part of the above-mentioned operation. 1 ... Central processing unit, 2 ... Cooking console, 3 ...
Serving console, 4 ... printer, 5 ... checkout machine (E
CR), 6 ... Table console, 7 ... Cable, 8 ... Wireless table console, 9 ... Console transceiver, 10 ... Console antenna, 11
...... Central processing unit antenna, 12 ...... Central processing unit receiver.

Claims (1)

[Claims] 1. A cooking console provided with a display means, a serving console provided with a display means, a table console provided on each table, a settlement machine, and a central processing unit for controlling each of these consoles and the settlement machine. The central processing unit has an area of the order list and an area of the cooked product list in the memory, and when the order contents are entered by the console for the table, each of the tables in the area of the order list is In the corresponding column, the order contents and the priority order of the table are stored, and the order quantity is additionally stored in the column of each cooked food item in the area of the cooked food item list in the memory. Displays the above-mentioned cooked goods list showing the order quantity for each cooked goods, and when there is a priority confirmation request from the cooking console, Items are displayed instead of the above normal display, and the serving console normally displays the table with the highest priority and its order contents, and when there is an input of a cooked product item from the serving console, the item is displayed. Display the table of priority order and quantity of the table to be distributed on the console, and when the settlement processing by the request from the settlement machine is completed, the order of the table in the above-mentioned order list in the memory where the settlement processing is completed and An automatic order processing device that operates so as to delete the order contents and move up the order of each table below the order one by one.