JP7332227B1 - Display processing system and program - Google Patents

Abstract

An object of the present invention is to assist in providing an order menu at an appropriate timing. An acquisition unit that acquires an order menu ordered by a customer; and a display processing unit that displays the In the multiple display areas, as a display area according to the timing of provision, an advance display area for displaying an order menu to be provided before other order menus, and an after display area for displaying an order menu to be provided after other order menus At least one of a delivery display area and a simultaneous display area for displaying order menus that are served concurrently with other order menus is included. [Selection drawing] Fig. 1

Description

The present invention relates to a display processing system and program.

Conventionally, a display for displaying an order menu is installed in the kitchen of a restaurant, and when an order is placed, the order menu is displayed on the display in order of order. Patent Literature 1 discloses a technique for displaying a food order in a higher order when the scheduled cooking time of the menu exceeds the preset priority menu setting time. As a result, it is possible to efficiently provide a long-time menu that takes time to cook in a short time.

JP 2009-289209 A

However, depending on the customer's request, there are cases where the drink is provided before or after the meal. As described above, there are various timings for providing order menus, and it is desired to provide each order menu at an appropriate timing.

SUMMARY OF THE INVENTION The present invention has been made in view of the above problems, and an object of the present invention is to provide a technique for assisting in providing an order menu at an appropriate timing.

To achieve the above object, the present invention provides a display processing system comprising: an acquisition unit for acquiring an order menu ordered by a customer; and a display processing unit that displays the order menu in the display area according to the provision timing of the order menu , wherein a priority is assigned in advance to each of the plurality of display areas, and the display processing is performed. The unit determines the display area for displaying the order menu according to the priority if one of the order menus applies to two or more of the display areas.

According to another aspect of the present invention, a computer is provided with an acquisition unit that acquires an order menu ordered by a customer, and a display area corresponding to the provision timing of the order menu among a plurality of display areas corresponding to the provision timing of the order menu. The display processing unit functions as a display processing unit that displays the order menu in the corresponding display area, each of the plurality of display areas is assigned a priority in advance, and the display processing unit is configured to: The program determines the display area for displaying the order menu according to the priority when two or more of the display areas apply.

According to the present invention, it is possible to assist in providing an order menu at appropriate timing.

1 is a configuration diagram of an ordering system; FIG. It is a figure which shows an example of the data structure of order information. It is a figure which shows an example of a data structure of menu DB. It is a figure which shows an example of the data structure of a priority table. It is a figure which shows an example of a display screen. 6 is a flowchart showing display processing; FIG. 10 is a diagram showing a fade-out display;

Embodiments of the present invention will be described with reference to the drawings. It should be noted that the embodiment shown below is merely an example that embodies the present invention, and does not limit the present invention.

FIG. 1 is an overall view of an ordering system 1 according to this embodiment. The order system 1 is a system that manages the provision of an ordered menu (hereinafter referred to as an ordered menu) in a store such as a restaurant that provides products related to eating and drinking. The order system 1 further performs processing for displaying the order menu on display devices installed in the kitchen area, deshap area, or the like.

The order system 1 includes an order management device 10 , three display devices 20 and an order terminal device 30 . The order management device 10, the display device 20, and the order terminal device 30 can communicate with each other via the network N. FIG.

Three display devices 20 are arranged in each area where an order menu is prepared. In this embodiment, the three display devices 20 are installed in a cooking area where food is prepared (cooked), a drink area where drinks are prepared, and a deshap area (serving area).

In this embodiment, the ordering system 1 is provided with three display devices 20, but the display devices 20 may be installed in each cooking area and each deshap area provided in the store. The number and installation locations are not limited to the embodiment. For example, if the drink areas are provided on the first floor and the second floor respectively, a display device is provided on each of the two drink areas.

The order management device 10 is composed of, for example, a stationary general-purpose computer, a cloud-type external server, or the like, and manages provision of ordered products. The order management device 10 is an example of a display system that performs processing related to display on the display device 20 . The order terminal device 30 is, for example, a smart device such as a handy terminal, a smart phone, or a tablet terminal. The order terminal device 30 is carried by a user such as a waiter and is used for inputting an order from a customer. The entered information is transmitted to the order management device 10 . Although one order terminal device 30 is shown in the example shown in FIG. 1, a plurality of order terminal devices 30 may be provided.

When information such as the order menu, the table number, the number of customers, etc. is input to the order terminal device 30, this information is sent to the order management device 10 as order information. The order management device 10 transmits the information of each order menu indicated in the order information to the display device 20 installed in the area where the order menu is prepared. An order menu is displayed on the display device 20 .

The order management device 10 includes a first control section 11 , a first communication section 12 and a recording medium 13 . The first control unit 11 includes a processor such as a CPU (Central Processing Unit) and a memory for the processor to execute processing such as ROM (Read Only Memory) and RAM (Random Access Memory), and performs various processes. Execute. The first control unit 11 executes various programs stored in the recording medium 13, ROM, or the like. The first control unit 11 of this embodiment executes a program stored in the recording medium 13 to perform processing for displaying the order menu. Processing of the first control unit 11 will be described later. The first communication unit 12 is a device for performing wireless communication with external devices such as the display device 20 and the order terminal device 30 . will be

The first control section 11 of the order management device 10 includes an acquisition section 111 , a reception section 112 and a display processing section 113 . These functions are realized by the processor reading out a program stored in the recording medium 13 or the like and executing this program. That is, the processes described as being executed by the respective units above are the processes executed by the first control unit 11 . The acquisition unit 111 acquires order information including an order menu from the order terminal device 30 via the first communication unit 12 . The accepting unit 112 accepts, via the first communication unit 12, information input according to a user's operation on the display device 20. FIG. The display processing unit 113 performs processing related to display on the display device 20 .

FIG. 2 is a diagram showing a data configuration example of order information. The order information includes table number, number of people, order time, order type, order menu, and serving timing. The table number is identification information of the table where the customer is seated. The number is the number of customers included in the customer group. The order time is the time when the order is placed. The order type is a type related to the timing of the order, and any value of initial, additional, or specified time is set. Here, the first time indicates that it is the first order by the customer. "Addition" indicates a second or subsequent order by a customer who has already placed an order. Time specification indicates that the provision timing is specified. For example, when time is specified in the delivery order menu, time is set as the order type.

An order menu is a menu ordered by a customer. Provision timing is associated with each order menu. As the provision timing, any value of none, first-out, last-out, and simultaneous is set. No specification indicates that there is no provision timing specification. Sakidashi indicates that the food is served before the main dish. The latter indicates that the dish is served after the main dish. "Simultaneous" indicates that the menu is served at the same time as other menu items.

The table number, the number of people, the type of order, the order menu, and the timing of serving are input by the customer operating the order terminal device 30 . When these pieces of information are input, the order terminal device 30 generates order information including the input information and the input time, and transmits this to the order management device 10 .

The recording medium 13 stores a menu DB 131 and a priority table 132 . FIG. 3 is a diagram showing an example of the data structure of the menu DB 131. As shown in FIG. The menu DB 131 stores information about each menu provided at the store. Specifically, the menu DB 131 stores menu IDs, menu names, categories, and unit prices in association with each other. The product menu ID is identification information of the menu. The menu name is the name of the product displayed on the menu table. A category is a category to which a menu belongs. In this embodiment, the categories are defined such that products having the same preparation area are classified into the same category, and include cooking, soft drinks, and the like. The unit price is the price of the product.

FIG. 4 is a diagram showing an example of the data configuration of the priority table 132. As shown in FIG. The priority table 132 associates and stores information included in order information and priority. The priority is a value referred to when determining a display area for displaying an order menu on a display screen, which will be described later. The priority takes two values of 1 and 2 in descending order of priority. In this embodiment, "1", which has the highest priority, is set for "time designation". Furthermore, the next highest priority "2" is set for "first delivery", "last delivery", and "simultaneous", and "3", the next highest priority, is set for "first time". and "4", which has the lowest priority, is set for "Add".

In FIG. 1 , the display device 20 includes a second control section 21 , a second communication section 22 , a display section 23 and an input section 32 . The second control unit 21, like the first control unit 11 of the order management device 10, includes a processor and a storage unit (not shown), and executes various programs stored in a storage unit such as a ROM. Executes various processes. The second control unit 21 receives input from, for example, a user who operates the display device 20 (such as a customer or a cook), and displays information received from the order management device 10 (for example, an order menu, etc.). The second communication unit 22 is a device for performing wireless communication with an external device such as the order management device 10 , and transmission and reception of information by the second control unit 21 are performed via the second communication unit 22 . The display unit 23 is a display device that displays various information. The input unit 24 is a user interface for receiving instructions input by the user. In this embodiment, the display unit 23 and the input unit 24 are provided integrally as a touch panel.

FIG. 5 is a diagram showing an example of a display screen 50 displayed on the display unit 23 of the display device 20. As shown in FIG. A plurality of display areas for each type of provision timing can be displayed on the display screen 50 . The display screen 50 can display an initial area, an additional area, and a time designation area corresponding to three order types (initial, additional, and time designation) as display areas. The order type is an example of the type of provision timing. Order menus for initial orders are preferably provided as soon as possible. On the other hand, the order menu for the additional order has a lower priority for early provision than the order menu for the initial order. In addition, time-specified order menus are required to be served at a specified time. Thus, the order type can be considered as the type of provision timing. Further, on the display screen 50, an early-out area, a late-out area, and a simultaneous area can be displayed as display areas corresponding to three supply timings (first-out, late-out, and simultaneous provision).

Thus, the display unit 23 can display display areas for each type of provision timing, and the display area selected by the user is displayed on the display unit 23 from among these display areas. For example, it is assumed that the user selects the time-designated area, the first-out area, and the first-time area. In this case, as shown in FIG. 5, on the display screen 50, a time designation area 51a, an advance area 51b, and a first time area 51c are arranged in this order from left to right. The arrangement order of each display area is determined according to the priority of each provision timing set in the priority table 132 . Specifically, the higher the priority, the further to the left. At the right end, another area 51d is arranged. In this manner, the user can determine the type of display area to be displayed on the display screen 50 . Also, the number of display areas to be displayed on the display screen 50 can be determined by the user. Note that the number of display areas is limited according to the size of the display screen 50 .

The time designation area 51a displays an order menu in which time designation is designated as the order type. The advance order area 51b displays an order menu in which advance is designated as the provision timing. In the initial area 51c, an order menu in which the first order is specified as the order type is displayed. The other area 51d displays an order menu that does not correspond to any of the time designation, first-out, and first-time orders. For the order menu, there are cases where the order type is specified as the first order and the provision timing is specified as first delivery. In this case, the priority table 132 is referred to, and the order menu is displayed in the display area with the higher priority. That is, the order menu for which the first order is specified as the order type and the first delivery is specified as the provision timing is arranged in the first delivery display area.

A ticket is displayed in each display area, and an order menu, quantity, order type, and provision timing are displayed in each ticket. For example, on the ticket 52a displayed at the top of the time designation area 51a, fried chicken and fries are displayed together with the quantity as order menus. Furthermore, a (finger) mark is displayed to indicate that the order type is time designation, and the time designated in the time designation is displayed. Note that the mark indicating the timing of provision is not displayed because the timing of provision is not specified.

In addition, on the ticket 52b shown in the advance area 51b, Japanese-style salad is displayed as an order menu together with the quantity. Furthermore, a (first) mark indicating that the order type is the first time is displayed. Furthermore, a (first) mark is displayed to indicate that the provision timing is first-out. Also, in the time designation area 51a, the order menus are arranged from top to bottom in order of earliest designated time. On the other hand, in the display areas other than the time designation, which are the first-out area 51b, the first-time area 51c, and the other area 51d in the example of FIG. 5, order menus are arranged from top to bottom in order of earliest order time.

As described above, in the present embodiment, display areas for the type of provision timing (order type and provision timing) specified by the user are provided, and the order menu is displayed in these display areas. Therefore, the cook can easily grasp which dishes should be preferentially cooked. In this manner, the order system 1 of the present embodiment can assist in preparing the order menu at an appropriate timing.

As another example, the total number of orders of the same type that have received orders may be displayed together with the quantity of each order menu. For example, the total number of "fried chicken" in the time specification is eight. Therefore, the display of "fried chicken (fingers) 4" in the time designation area 51a shown in FIG. can be Also, all totals may be displayed beyond the display area. The total number of “fried chicken” shown in FIG. 5 is ten. Therefore, the display of "fried chicken (fingers) 4" in the time designation area 51a shown in FIG. can be

Also, the unit displayed in each display area may be an order unit instead of an order menu unit. For example, if one group orders multiple lunch sets, the multiple lunch sets are preferably served at the same time. In such cases, it shall be displayed in order units. Such display for each order and display for each order menu may be switchable according to a user operation, for example.

FIG. 6 is a flowchart showing display processing by the order management device 10. As shown in FIG. In the display process, first, in step S100, the acquisition unit 111 confirms whether or not the order information has been acquired (received) from the order terminal device 30. FIG. If the acquisition unit 111 acquires the order information (Y in step S100), the process proceeds to step S102. If the acquisition unit 111 does not acquire the order information (N in step S100), the process proceeds to step S106. In step S102, the display processing unit 113 determines a display device to display each order menu indicated in the order information. For example, when the category of the order menu is cooking, the display device 20 in the cooking area is determined as the display device in charge of display. Further, when the category of the order menu is drinks, the display device 20 in the drink area is determined as the display device in charge of display.

Next, in step S104, the display processing unit 113 causes each order menu to be displayed in any display area within the display screen. Specifically, the display processing unit 113 identifies the order type indicated in the order information. Furthermore, the display processing unit 113 identifies the provision timing associated with each order menu. Then, the display processing unit 113 displays each order menu in a display area determined by the order type and the provision timing. Furthermore, when one order menu is assigned to a plurality of display areas, the display processing unit 113 assigns it to a display area with a higher priority.

For example, as shown in FIG. 5, the display screen is provided with a time designation area 51a, an advance area 51b, a first time area 51c, and an other area 51d. Also, the order type of the order menu is first time, and the provision timing is first-out. In this case, the display processing unit 113 arranges the order menu in the first-out area 51b. In addition, the order type of the order menu is additional, and the provision timing is first-out. Also in this case, the display processing unit 113 arranges the order menu in the first-out area 51b. Also, the order type of the order menu is first time, and the provision timing is not specified. In this case, the display processing unit 113 arranges the order menu in the first-out area 51b. An order menu whose order type is not first time and whose provision timing is not first-out is displayed in the other area 51d. In addition, the display processing unit 113 displays the table number and the number of people in association with each order menu, and further displays marks indicating the order type and the timing of provision.

After the process of step S104 in FIG. 6, in step S106, the reception unit 112 confirms whether or not a deletion instruction has been received. Here, the deletion instruction is an instruction to delete the display of the order menu. For example, when the Japanese-style salad is completed, the worker touches the Japanese-style salad ticket 52b. In response to this user operation, the receiving unit 112 receives a deletion instruction. If the deletion instruction is accepted (Y in step S106), the accepting unit 112 advances the process to step S108. If the deletion instruction has not been received (N in step S106), the receiving unit 112 advances the process to step S120. In step S108, the display processing unit 113 starts fade-out display of the ticket of the order menu related to the deletion instruction. The fade-out display is a display in which the color of the ticket gradually fades, and the target ticket disappears after a predetermined time (for example, two seconds). FIG. 7 shows how the display of the ticket 52b fades out.

It should be noted that the fade-out display is not limited to the embodiment, as long as the target display, that is, the display of the ticket, gradually disappears, as long as the user visually recognizes it. As another example, the fade-out display may be a display in which the display of the ticket gradually becomes smaller, or a display in which the display blinks.

Next, in step S110, the reception unit 112 confirms whether or not a cancellation instruction has been received before the order menu related to the deletion instruction fades out. Here, the cancel instruction is an instruction to cancel deletion. In some cases, such as when the Japanese-style salad ticket 52b is mistakenly touched with the intention of touching the adjacent ticket 52a, the user may want to cancel the deletion instruction. In such a case, the operator touches the Japanese-style salad ticket 52b that is fading out. In response to this user operation, the receiving unit 112 receives a deletion cancellation instruction. If the cancellation instruction is accepted (Y in step S110), the accepting unit 112 advances the process to step S112. If the cancellation instruction has not been received (N in step S110), the receiving unit 112 advances the process to step S114.

In step S112, the display processing unit 113 restores the faded-out ticket (the ticket 52b in the example of FIG. 7) to the original display state. That is, the display processing unit 113 returns the color of the ticket to the original color (darker color). Next, in step S120, the reception unit 112 confirms whether or not an end instruction has been received according to the user's operation. When the reception unit 112 receives the end instruction (Y in step S120), the first control unit 11 ends the display process. When accepting unit 112 has not accepted the end instruction (N in step S120), first control unit 11 advances the process to step S100.

On the other hand, in step S114, the display processing unit 113 confirms whether or not the fade-out time has elapsed since the fade-out display was started. Here, the fade-out time is the time required for the target ticket to completely disappear in the fade-out display, and is set in advance. If the fade-out time has not elapsed (N in step S114), the display processing unit 113 advances the process to step S110. If the fade-out time has elapsed (Y in step S114), the display processing unit 113 advances the process to step S116. In step S116, the display processing unit 113 deletes the display of the ticket targeted for fade-out display. Next, in step S118, the display processing unit 113 causes the display device in the deshap area to display the order menu shown in the ticket whose display has been deleted, and advances the process to step S120. In parallel with the process of step S116, the food is brought to the deshap area. The food is brought to the customer's table by the caterer.

In this way, when the deletion instruction is input, the display of the ticket of the order menu related to the deletion instruction is faded out. Furthermore, when a cancellation instruction is input by touching the ticket again during the fade-out, the input of the deletion instruction can be canceled. In this way, the operation can be canceled with a simple operation.

As described above, in the order system 1 of the present embodiment, the order menu is displayed in a plurality of display areas according to the type of provision timing, thereby supporting the provision of the order menu in an appropriate location. be able to.

The above embodiment is an example for carrying out the present invention, and various other embodiments can be adopted. That is, various modifications and changes described below are possible without departing from the gist of the invention described in the claims.

As such a modified example, the priority value for the provision timing is an example, and the priority value for each provision timing can be set arbitrarily. Furthermore, it is assumed that the priority value can be freely set according to the setting instruction input according to the operation of the administrator or the like.

Also, the types and number of provision timings, such as provision timings and order types, are not limited to those in the embodiment, and can be arbitrarily set according to the types and number of menus for each restaurant.

Furthermore, the method of the present invention can be applied as a program or method. In addition, it can be changed as appropriate such that part of it is software and part of it is hardware. Furthermore, the invention is established as a recording medium for a program for controlling the system. Of course, the program recording medium may be a magnetic recording medium, a semiconductor memory, or any other recording medium that will be developed in the future.

1 order system 10 order management device 11 first control unit 12 first communication unit 13 recording medium 20 display device 21 second control unit 22 second communication unit 23 display unit 24 input unit 30 order terminal device 111 acquisition unit 112 reception unit 113 Display processing unit 131 Menu DB
132 priority table

Claims (7)

an acquisition unit that acquires an order menu ordered by a customer;
a display processing unit that displays the order menu in the display area corresponding to the provision timing of the order menu among a plurality of display areas corresponding to the provision timing of the order menu;
with
A priority is assigned in advance to each of the plurality of display areas,
The display processing system, wherein the display processing unit determines the display area for displaying the order menu according to the priority when one of the order menus applies to two or more of the display areas. further comprising a reception unit that receives an instruction to set the priority for the plurality of display areas,
2. The display processing system according to claim 1 , wherein said priority according to said setting instruction is assigned to each of said plurality of display areas . In the plurality of display areas, an advance area for displaying an order menu to be provided before other order menus and an order menu to be provided after other order menus are displayed as the display areas according to the provision timing. 2. The display processing system according to claim 1, wherein at least one of a subsequent area for displaying an order menu to be served simultaneously with another order menu is included. In the plurality of display areas, as the display areas according to the provision timing, an initial area for displaying the initial order menu by the customer, an additional area for displaying the additional order menu by the customer, and a designated 2. The display processing system according to claim 1, comprising at least one of a time designation area in which time is the provision timing. the plurality of display areas include the time designation area;
5. The display processing system according to claim 4 , wherein said order menus are displayed side by side in the specified time order in said time specified area. 2. The display processing system according to claim 1, wherein said display processing unit arranges said plurality of display areas in order of said priority. the computer,
an acquisition unit that acquires an order menu ordered by a user; and an acquisition unit that, among a plurality of display areas corresponding to the provision timing of the order menu, displays the order menu in the display area corresponding to the provision timing of the order menu. function as a display processing unit that displays
A priority is assigned in advance to each of the plurality of display areas,
A program according to claim 1, wherein said display processing unit determines said display area for displaying said order menu according to said priority when one said order menu applies to two or more said display areas.

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