JPH06121051A - Compound exchange controller for providing cooperation between data terminal and telephone terminal - Google Patents

Abstract

PURPOSE:To make communication efficient and to improve human-machine interface by linking a telephone terminal and a data terminal each other and operating them in relation with each user. CONSTITUTION:This device is provided with a line exchange part 12 for housing plural telephone terminals 10, and a LAN 16 enabling connection with plural data terminals 14. Further, the device is provided with a data base 18 for registering information concerning the schedule of the users of the telephone terminals 10 housed in the line exchange part 12 connected to this LAN 16 and information concerning the relation of correspondence among the users, telephone terminals 10 and data terminals 14 from the line exchange part 12 and the data terminals through the LAN and for storing this information so as to refer to it, and a LAN control part 20 for controlling data transmission with the line exchange part 12. Then, the connected data terminals 14 and the housed telephone terminals 10 are controlled so as to be linked each other and operated according to the information concerning the schedule of users and the relation of correspondence stored in the data base 18.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION The present invention relates to telephones, facsimiles,
A device for improving the efficiency of communication by voice-based services such as voice mail and data-based services such as electronic mail, and more specifically, terminals belonging to a telephone network for voice-based services and data systems for data-based services. The present invention relates to a composite exchange control device that integrates both services by a cooperation operation with a terminal belonging to a network and enables efficient and excellent HMI (Human Machine Interface) communication.

[0002]

2. Description of the Related Art In the current office environment, telephones,
Private branch exchange (P, which handles facsimile, voice mail, etc.)
BX), which is a voice service network, and a data network, which is a local area network (LAN) that handles e-mail, etc., are being constructed, and along with this, the amount of information that can be handled by individuals increases, and work production The sex is also improving. However, both networks are usually constructed independently.

Therefore, for example, in the case where the called party is absent when the telephone rings, and another person answers on his / her behalf, in order to collect information such as the destination and schedule of the called party to be given to the calling party. Takes a lot of time, which leads to a decrease in work productivity. Alternatively, in the case of exchanging information between individuals on an irregular basis using facsimile, electronic mail, etc., in order to determine whether or not the information has arrived, the data terminal is activated and the confirmation is performed. Therefore, it is difficult to send and receive real-time information, and in order to make it possible, it is necessary to contact each other via a telephone terminal for confirmation of sending and receiving, which also reduces work productivity. It becomes a factor.

ISDN (Integrated Services Digital Network) and IVD-LAN (Integrate) are used to integrate the voice service network and the data network.
(Rated Voice and Data-LAN)
Etc. However, the integration in these is merely a physical integration in which the transmission line and the network are shared by the voice system signal and the data system signal, and the services located in the upper layer are independent from each other.

Japanese Unexamined Patent Publication (Kokai) No. 3-125549 discloses a transfer control system in which a data terminal is used in association with a telephone terminal in order to simplify an operation for transferring a call during a call. However, the disclosed technology is limited to the technology for simplifying the transfer operation, and does not achieve the efficiency of comprehensive communication by integrating the voice and data services.

[0006]

SUMMARY OF THE INVENTION Therefore, an object of the present invention is to make a terminal belonging to a voice service network and a terminal belonging to a data network operate in cooperation with each other in association with individual users, so that an office is provided. It is an object of the present invention to provide a composite exchange control device that makes efficient communication between inside and offices and enables excellent communication in HMI (Human Machine Interface).

[0007]

FIG. 1 is a block diagram showing the principle configuration of the present invention. In the figure, the exchange control device of the present invention can accommodate a plurality of telephone terminals 10 and performs a circuit exchange between the accommodated telephone terminals and an external telephone network, and a circuit exchange section 12. Local area network 16 connected to the local area network and capable of connecting to a plurality of data terminals 14, and information about the schedule of the user of the telephone terminal connected to the local area network and accommodated in the circuit switching part, and Information about the correspondence between users, telephone terminals and data terminals,
Between the database 18 that stores the information so that it can be registered and referenced from the circuit switching unit and the data terminal via the local area network, and between the circuit switching unit, the database and the data terminal via the local area network. A local area network control unit 20 for controlling the data transmission of the data terminal, and the connected data terminal and the accommodated telephone terminal cooperate with each other according to the information about the user's schedule and the information about the correspondence stored in the database. It is characterized in that it is controlled so as to operate.

[0008]

A local area network is connected between a circuit switching unit for exchanging circuits between accommodated telephone terminals and a plurality of data terminals, and further information regarding a user's schedule and the user, telephone terminals and data terminals. By connecting a database that stores information on the correspondence relationship between the telephone terminal and the data terminal, it is possible to cooperate with the telephone terminal and the data terminal that correspond to the user, thereby enabling efficient and HMI, as described later. Excellent communication is possible.

[0009]

FIG. 2 is a block diagram showing the structure of a composite exchange control apparatus according to an embodiment of the present invention, and shows the respective constituent elements shown in FIG. 1 in more detail. The database 18 is a LAN communication control unit 22, which controls the interface with the LAN 16, a telephone directory database 24, a user database 26, a call control database 28, a schedule database 30, and various databases including an incoming call history database 32, and those and buses. Three
A CPU 36 is connected in 4 and is in charge of controlling them.

The electronic mail storage unit 38 stores electronic mail addressed to the user, which is received via the LAN communication control unit 22. Facsimile storage unit 40 and voice mail storage unit 4
2 is one of the terminals accommodated in the line switching unit 12 via the line communication control unit 44, and stores facsimile data and voice mail addressed to the user received by the line switching unit 12. When the information is stored in the electronic mail storage unit 38, the facsimile storage unit 40, or the voice mail storage unit 42, the CPU 36 is notified via the storage notification control unit 46.

The line switching unit 12 is a LAN communication control unit 46 that controls the interface with the LAN 16, a line communication control unit 50 that controls the line switching of the telephone line accommodated in the circuit switching unit 12, and a display on the telephone terminal 10. A telephone terminal display control unit 52 for generating a signal for controlling the above, and a CP connected to them through a bus 54 for controlling them.
Equipped with U 56.

The line switching unit 12 includes a plurality of telephone terminals 10.
In addition, a plurality of facsimile terminals 58 are accommodated. A plurality of data terminals 14 are connected to the LAN control unit 20. One data terminal and one telephone terminal are assigned to each user. Further, although the telephone number of the facsimile terminal is assigned to each user, it is not always necessary to provide as many facsimile terminals as there are users. The circuit switching unit 12 further accommodates a talkie circuit 60 for automatically sending a predetermined message such as the absence of the caller to the calling party.

Tables 1 to 4 show examples of data structures stored in the telephone directory database 24, the user database 26, the call control database 28, and the schedule database 30 included in the database 18, respectively. The incoming call history database 32 will be described later.

[0014]

[Table 1]

[0015]

[Table 2]

[0016]

[Table 3]

[0017]

[Table 4]

In the telephone directory database shown in Table 1,
Names of people who can be called parties of the user of the telephone terminal 10,
The company name / affiliation and the contact number are stored. A telephone number, a facsimile telephone number, and an e-mail address are stored in the contact number column depending on the medium used. The user database shown in Table 2 stores the names of users of the telephone terminal 10, that is, members in the office, their terminal addresses, and incoming call destinations. The column of the used terminal address stores the extension number of the telephone terminal used by the user, the facsimile extension number assigned to the user, and the data terminal address. The incoming call notification destination field stores a telephone terminal and its method for displaying an incoming call, which will be described later, when the user receives an electronic mail, a facsimile, or a voice mail.

The call control database shown in Table 3 includes:
The name of the member in the office, the extension number of the telephone terminal used by the person, and the telephone number of the transfer destination to which the call is transferred when the person receives a call are stored. The schedule database shown in Table 4 stores the names of office members, their current whereabouts and contact telephone numbers, and their schedule.

FIG. 3 is a flow chart showing the processing when an electronic mail arrives from the LAN 16 to the LAN communication control unit 22 in the database 18. E-mail addressed to members in the office via LAN 16
When an incoming call arrives at the AN communication control unit 22, it is stored in the electronic mail storage unit 38 (step 1000). CPU
36 learns via the storage notification control unit 46 that a new message has been stored in the e-mail storage unit 38, searches the name column (Table 2) of the user database 26 using the destination of the message as a key, If the name corresponding to the destination is found, the destination of the incoming notification of the stored e-mail and its method are known (step 1002), and LA is notified.
Notify the circuit switching unit 12 via N 16 (step 1004). When the notification arrives at the LAN communication control unit 48 of the circuit switching unit 12, the CPU 56 drives the telephone terminal display control unit 52 to display the incoming call to the telephone terminal 10 of the incoming call notification destination via the line communication control unit 50. A signal is sent to display the incoming call (step 1006). If the incoming call destination is “display” in Table 2, the identification of the medium (e-mail, voice mail, or facsimile) and the number of stored messages are displayed on the display of the telephone terminal with a display. If the button is "A", the button A of the telephone terminal lights up.

FIG. 4 shows the line communication control unit 4 in the database.
4 is a flowchart showing a process when a voice mail arrives from the telephone line in FIG. Voice mail addressed to members in the office via the telephone line is sent to the line communication control unit 4
4 is received, it is stored in the voice mail storage unit 42 (step 1008). The CPU 36 knows that a new message has been stored in the voice mail storage unit 42 via the storage notification processing unit 46, and uses the extension number of the telephone terminal of the voice mail as a key to enter the extension number column of the user database 26. (Table 2) is searched, and if the corresponding extension number is found, the corresponding name and the method of displaying the incoming call are known (step 1010), and the line switching unit 12 is notified via the LAN 16 (step 1012). Subsequent processing is the same as the case of the electronic mail in FIG.

FIG. 5 shows the line communication control unit 5 of the line switching unit 12.
6 is a flowchart showing processing when a call to the facsimile terminal 58 or the telephone terminal 10 arrives at 0. When a call to the facsimile terminal 58 or the telephone terminal 10 arrives at the communication control unit 50 of the line switching unit 12, the CPU 56 checks the telephone number of the called terminal (step 1016), and if it is not the facsimile terminal number, it will be described later. Move to the processing of incoming calls. If it is a facsimile number, CPU
56 uses the number as a key to search the user database 26 via the LAN 16 to determine the addressee (step 1018), connect the call to the facsimile storage unit 40 (step 1019), and receive the call via the LAN 16. , And the addressee are notified to the database 18 (step 10).
20). When the reception is completed in the facsimile storage unit 40 of the database 18 (step 1022), the CPU 36 of the database 18 knows it through the storage notification control unit 46 and searches the user database 26 by using the addressee as a key to notify the incoming call destination. Then, the method is notified (step 1024), and the circuit switching unit 16 is notified via the LAN 16 (step 1026). Subsequent processing is the same as the case of the electronic mail in FIG.

FIG. 6 is a flow chart of the processing when the destination telephone number is not that of the facsimile terminal in step 1016 of FIG. 5, that is, when it is determined that the telephone terminal has received an incoming call. First, C of the circuit switching unit 12
The PU 56 requests the retrieval of the contents of the call control database 28 (Table 3) via the LAN 16 by using the called telephone number as a key to check whether or not the forwarding destination is registered in the called telephone terminal (step 1030) and transfers the call to the registered transfer destination (step 1032). Table 3
As shown in the example, the forwarding destination includes a voice mail and a talkie. If the transfer destination is a voice mail, the call is connected to the voice mail storage unit 42 via the line communication control unit 44, becomes a so-called answering machine, and stores a message from the caller in the voice mail storage unit 42. If the transfer destination is a talkie, the call is connected to the talkie circuit 60,
A predetermined voice message indicating that the called party is absent is sent to the calling party. If the transfer destination is other than the telephone terminal accommodated in the circuit switching unit 12, the incoming call processing ends, and if it is the telephone terminal accommodated in the circuit switching unit 12, the transfer destination is determined in step 1030. Join the processing when it is not registered.

If the transfer destination is not registered in the call control database 28, or if the transfer destination is a telephone terminal accommodated in the circuit switching unit 12, the CPU of the circuit switching unit 12
56 is a LAN using the telephone number of the called telephone terminal as a key
Know the name of the called party by requesting a search of the contents of the user database 26 via 12 (step 10
36). Further, the caller's name is known by requesting a search of the telephone directory database 24 using the telephone number of the calling telephone terminal as a key (step 1038). Then, the telephone terminal display control unit 52 generates a signal for displaying the names of the caller and the called party on the called telephone terminal,
A ringing tone is sent together with a signal for ringing (step 1040). If the caller is not registered in the telephone directory database 24, the telephone number of the calling telephone terminal is displayed.

As a result, the caller's name and the called party's name are displayed on the display together with the ringing tone on the called telephone terminal. Therefore, when the called party or the called party is not present in the office. Other members of the group will be able to answer the call and decide whether to respond. Since the called party's name can be known via the data terminal 14 from a seat other than the seat in which the telephone terminal emitting the ringing tone is provided, the display of the telephone terminal emitting the ringing tone is displayed. The above judgment is possible without moving the seat to see.

FIG. 7 is a flowchart showing the operation of the user and the operation of the apparatus when the ringing tone of the telephone terminal is ringing by the processing of FIG. I heard a ringing tone,
It is determined whether one of the users at or near the seat equipped with the ringing telephone terminal, or at the other seat answers the call or does not answer the call (step 104).
2). The process when it is decided to answer the call will be described later with reference to FIG.

If the telephone cannot be answered, the data terminal 14 at the user's seat has not been activated (step 104).
4) Start the data terminal and specify the transfer destination. As one of the designations of the transfer destination, the transfer destination is directly input and designated from the data terminal (step 1048). in this case,
It is possible to specify the voice mail storage unit 42 as a transfer destination so as to function as an answering machine, and to specify the talkie circuit 60 to send a message indicating absence. Second
Then, the contents of the telephone directory database 24 (see Table 1) can be displayed on the data terminal (step 1050), and one of the displayed telephone numbers can be designated using a pointing device such as a mouse (step 1052). Is. Also, the contents of the schedule database 30 (see Table 4)
It is also possible to take out the schedule of the called party from the list, display it on the data terminal (step 1054), and specify one of the displayed telephone numbers using a pointing device such as a mouse (step 1056). Instead of using the mouse, line numbers may be added to each line of the display and the line numbers may be specified by inputting from the keyboard.

When the transfer destination is designated, it is notified to the CPU 56 of the circuit switching unit 12, and the call is automatically transferred to the designated transfer destination (step 1058). When this transfer destination is registered in the call control database 28 (step 106)
0, 1062) and thereafter steps 1030, 10 in FIG.
It is automatically transferred at 32. Finally, the operation contents such as transfer for the incoming call are automatically registered in the incoming call history database 32 (step 1064). The configuration of the incoming call history database 32 will be described later.

FIG. 8 is a flow chart showing the operation of the user and the operation of the apparatus when answering the ringing tone and answering the telephone. By the off-hook operation in the ringing telephone terminal or the call pickup operation in the other telephone terminals (step 1066), the line switching unit 12 connects the call to the operated terminal, and the telephone number of the operated terminal is set. Notify the database 18 (step 10)
68). The CPU 36 of the database 18 refers to the user database 26 to know the data terminal address corresponding to the notified telephone number, and the schedule of the called party is extracted from the schedule database 30 and displayed on the data terminal (step 1070). ). This allows
When the called party is available, he / she can talk to the calling party while looking at his / her own schedule. When a person other than the called party is acting as a substitute, the original called party is called. You can immediately know the schedule or current whereabouts. The case of proxy reception will be described later with reference to FIG.

When the called party answers, the data terminal 14 is operated during conversation to activate the electronic mail storage section 42 to record a message, or the data terminal 14 is operated to cause the line switching section 12 to operate. The call contents can be recorded by activating the voice mail storage unit 42 via the caller, the called party, and the voice mail storage unit 42 to establish a three-party call state (step 1074).

When the called party and the calling party carry out the on-hook operation after the conversation is completed (step 1076), the circuit switching section 12 notifies the database 18 of the connection state at this time, and the incoming call history database 32 is notified of it. It is recorded (step 1078). FIG. 9 is a flowchart in the case where a person other than the called party responds by proxy. Step 10 of FIG.
Since the schedule of the called party is displayed on the data terminal in the processing of 70, the called party can immediately answer the called party's schedule and the current whereabouts. Also, as described in step 1074 of FIG. 8, the respondent can record the message in the electronic mail or voice mail (step 1080).

In the conversation with the caller, all that is required is to record the message or inform the schedule or whereabouts, and if there is no transfer request (step 1082), the caller and the caller go on-hook (step 1084). The line switching unit stores the connection status at this time in the incoming call history database 32.
(Step 1086). If there is a call transfer request from the caller (step 1082) and the callee is requested to transfer it to the present location (step 1088), the contact or the telephone number displayed on the data terminal is designated. By doing so (step 1090), the call is forwarded (step 1096). When the transfer is requested to a person other than the called party (step 1088), the contents of the telephone directory database are displayed on the data terminal (step 109).
2) By specifying the name or telephone number of the transfer destination (step 1094), the call is automatically transferred. The designated transfer destination is the circuit switching unit 12 via the database 18.
Is notified and the call is transferred. After that, the circuit switching unit 12 notifies the incoming call history database 32 of the connection information at this time via the LAN 16.

As described with reference to FIGS. 3, 4 and 5, when an electronic mail, a voice mail or a facsimile is received, a display to that effect is displayed on the telephone terminal display or button, so that the user is seated. The user who is doing or returning to the seat can immediately know it and can quickly retrieve the accumulated information. Also, in FIG.
As described with reference to FIG. 8 and FIG. 9, since the connection history when an incoming call is received is recorded in the incoming call history database, the incoming call of the call while the user is present or absent is a data terminal. You can always know through. Figure 10
Is a flowchart showing the processing in such a case.

First, if the data terminal is not activated (step 1100), the data terminal is activated (step 1102). Further, if the electronic mail is stored, the electronic mail is received and transmitted via the data terminal (step 1104). Upon receipt of the message, the incoming call display on the telephone terminal is automatically erased (step 1106).

The processing when voice mail is stored is shown in FIG. A user who knows that a voicemail has arrived by displaying the incoming call plays the voicemail via the data terminal.
The telephone number of the telephone terminal used for storage is designated (step 1110). The specified telephone number is LAN
The circuit switching unit 12 is notified via 16 and the circuit switching unit 1
2 connects the designated telephone terminal to the voice mail storage unit 42 (step 1112). This allows the user to play and store voice mail (step 111).
4). At the same time as the message is reproduced, the incoming call display on the telephone terminal is automatically erased (step 1116).

The processing when facsimile data is accumulated is shown in FIG. A user who knows that the facsimile has arrived by displaying the incoming call can operate the data terminal to display the facsimile message on the data terminal (step 1120). When outputting to a facsimile terminal, the data terminal is operated to specify the telephone number of a facsimile terminal near the user (step 1122), and that terminal is connected to the facsimile storage unit 40 to send a facsimile message. Is output to the terminal (step 1124). At the same time the message is displayed, the incoming call display is automatically deleted (step 112).
6).

Table 5 shows an example of the structure of the incoming call history stored in the incoming call history database 32.

[0038]

[Table 5]

This incoming call history is automatically recorded in chronological order for each user of the accommodated telephone terminal when a call is made to him / herself and when he / she answers the telephone of another person. To be done. Therefore, when another member answers a call to a member in the office, the callee's record and the callee's record are recorded respectively. In Table 5, the name column indicates that the record is for that person. The date and time of the incoming call is recorded in the month and date field. The telephone number and name of the calling party are recorded in the calling party field. Telephone numbers not recorded in the telephone directory database are indicated by "?" In the name column. In the called party field, the extension number actually dialed by the calling party and the corresponding name of the user are recorded. The number of the telephone terminal that responded to the call and the corresponding name of the user are recorded in the respondent column. When the called party and the called party are the same person, it is indicated by "same left". The absence or automatic transfer is indicated by a "x" mark. "Call" in the call status column indicates that there was a call between the calling party and the called party or the called party, and "Call recording" further records the call content in the form of voice mail. Indicates that. “Absent” indicates that no one answered the telephone, “automatic transfer” indicates that the call was automatically transferred, and “transfer” indicates that the call was transferred by operating the data terminal.
The transfer destination column indicates the transfer destination telephone number or transfer destination,
“X” indicates that the transfer was not performed.

FIG. 13 shows a flow chart in the case of displaying the contents of the incoming call history database 32 relating to the user on the data terminal so as to know the incoming call of the telephone which is present or absent via the data terminal. In FIG.
The user displays the incoming call history by operating the data terminal (step 1128). If the user wants to call the displayed caller, by specifying the displayed caller's phone number (step 1130), the specified phone number can be automatically called ( Step 1132).

[0041]

As described above, according to the present invention,
Efficient and excellent HMI communication is realized by the cooperation operation of the data terminal and the telephone terminal.

[Brief description of drawings]

FIG. 1 is a block diagram showing a schematic configuration of a composite exchange control device of the present invention.

FIG. 2 is a block diagram showing a detailed configuration of a composite exchange control device of the present invention.

FIG. 3 is a flowchart showing a process when an electronic mail arrives.

FIG. 4 is a flowchart showing a process when a voice mail is received.

FIG. 5 is a flowchart showing a process when a facsimile call arrives.

FIG. 6 is a flowchart showing a process when an incoming call is received.

FIG. 7 is a flowchart of a process when the incoming call is not answered.

FIG. 8 is a flow chart in the case of answering a telephone call.

FIG. 9 is a flowchart when another member answers an incoming call.

FIG. 10 is a flowchart at the time of receiving / transmitting an electronic mail.

FIG. 11 is a flowchart at the time of voice mail reproduction / accumulation.

FIG. 12 is a flowchart for outputting a facsimile message.

FIG. 13 is a flowchart for displaying an incoming call history.

 ─────────────────────────────────────────────────── ─── Continued Front Page (72) Inventor Isamu Kitagawa 1015 Kamiodanaka, Nakahara-ku, Kawasaki City, Kanagawa Prefecture, Fujitsu Limited (72) Inventor Tomoko Ikumura 1015, Kamedotachu, Nakahara-ku, Kawasaki City, Kanagawa Prefecture, Fujitsu Limited (72) Inventor Kiji Saga 31-27 Shimotonoboro, Atsubetsu-cho, Atsubetsu-ku, Sapporo-shi, Hokkaido

Claims (19)

[Claims] 1. A circuit switching unit (12) capable of accommodating a plurality of telephone terminals (10) and performing circuit switching between the accommodated telephone terminals and an external telephone network, and the circuit switching unit. Connected to multiple data terminals (1
4) A local area network (1
6), information about the schedule of the user of the telephone terminal connected to the local area network and accommodated in the circuit switching unit, and information about the correspondence between the user, the telephone terminal, and the data terminal, in the local area. A database (18) that stores the data so that it can be registered and referenced from the circuit switching unit and the data terminal via a network.
And the circuit switching unit via the local area network,
A local area network control unit (20) for controlling data transmission between the database and the data terminal, wherein the connected data terminal and the accommodated telephone terminal are related to the schedule of the user stored in the database. An exchange control device, which is controlled so as to operate in cooperation with each other according to information and information on a correspondence relationship. 2. The schedule database (3) that stores information about the schedule.
0), a user database (26) that stores information about the correspondence relationship, and a telephone directory database (24) that stores users of the telephone network and their telephone numbers. Identification means (1036, 1038) for identifying a calling party and a called party by referring to the user database and the telephone directory database when a ringing tone is sounded by receiving a telephone terminal accommodated therein, and the identifying means. And a called display means (1040) for sending to the called telephone terminal a signal for displaying the name of the calling party and the name of the called party identified on the called telephone terminal by the identifying means. The switching control apparatus according to claim 1, wherein the name of the called party can be referred to from any data terminal. 3. The circuit switching unit automatically transfers a call to a designated transfer destination according to the designation of the transfer destination input from the data terminal while the ringing tone of the called telephone terminal is ringing. The exchange control device according to claim 2, further comprising (1058). 4. The input of designation of a transfer destination from the data terminal is achieved by designating a part of the contents of the telephone directory database displayed on the data terminal with an input device (1052). 3. The exchange control device described in 3. 5. The input of designation of a transfer destination from the data terminal designates a part of contents of the schedule database displayed on the data terminal with an input device (105).
6. The exchange control device according to claim 3, which is achieved by 6). 6. The database further comprises a talkie circuit (60) which is housed in the line switching unit and sends out a predetermined voice to the telephone terminal when connected to the telephone terminal via the line switching unit. A voice mail unit (4) which is accommodated in the circuit switching unit and stores voice from the telephone terminal as a voice mail when connected to the telephone terminal via the circuit switching unit.
4. The exchange control device according to claim 3, further comprising: 2), wherein the transfer destination input from the data terminal includes the talk circuit and the voice mail unit. 7. The database has a call control database (28) for registering a telephone terminal accommodated in the circuit switching unit and a transfer destination thereof, and the transfer destination input from the data terminal is stored in the data terminal. Transfer destination automatic registration means (106) for automatically registering in the call control database according to
The exchange control device according to claim 3, comprising 2). 8. The line switching unit, when detecting a call to a telephone terminal accommodated by the circuit switching unit, refers to the call control database via the local area network and refers to the called telephone terminal as a transfer destination. The exchange control device according to claim 7, further comprising an automatic transfer means (1032) for automatically transferring the call to the transfer destination if registered. 9. An off-hook operation or a call pickup operation is performed by any one of the answering telephone terminals of the plurality of telephone terminals accommodated in the circuit switching unit while the ringing tone of the called telephone terminal is ringing. When connected to the calling telephone terminal, the data terminal corresponding to the answering telephone terminal is determined by referring to the user database, and the called terminal is selected from the contents of the schedule database on the corresponding data terminal. The device further comprising means (1068, 1070) for extracting and automatically displaying the content regarding the person.
The exchange control device described. 10. The voice mail storage unit (42), which stores the database in the circuit switching unit and stores voice from the telephone terminal as a voice mail when connected to the telephone terminal via the circuit switching unit. Having the calling side telephone terminal and the answering side telephone terminal, after the connection, the calling side telephone terminal, the answering side telephone terminal and the voice mail accumulating section according to a command from the corresponding data terminal. 10. The exchange control device according to claim 9, further comprising means (1074, 1080) for enabling recording of call contents by connecting the call. 11. A part of the called party's schedule displayed on the corresponding data terminal is designated by an input device after the calling side telephone terminal and the answering side telephone terminal are connected. Means for performing call transfer by (10
90, 1096), and the exchange control device according to claim 9. 12. A part of a telephone directory database displayed on the corresponding data terminal according to an input to the corresponding data terminal after the calling side telephone terminal and the answering side telephone terminal are connected to each other by an input device. 10. The exchange control apparatus according to claim 9, further comprising means (1094, 1096) for transferring a call by designating. 13. The database has an incoming call history database (32) for chronologically storing information including a telephone number of a caller for each call connected through the circuit switching unit, and the line. The exchange unit automatically registers information on the connected call in the incoming call history database until the call is connected and disconnected (1064, 1078, 1086, 1).
098). 14. An automatic call is made to a caller registered in the incoming call history database by designating a part of the incoming call history database displayed on the data terminal according to an input to the data terminal with an input device. Means (113
14. The exchange control device according to claim 13, further comprising 2). 15. The database is connected to the local area network, stores an electronic mail sent from the data terminal and addressed to a specific user, and an information on the correspondence relationship. Has a user database (26) for storing therein, when an electronic mail is stored in the electronic mail storage unit, refers to the user database to determine a telephone terminal corresponding to the destination data terminal, and the corresponding telephone A means (1006) for transmitting a signal for displaying the arrival of the electronic mail to the terminal
The exchange control device according to claim 1, further comprising: 16. The database is accommodated in the circuit switching unit, and when the telephone terminal is connected via the circuit switching unit, the voice from the telephone terminal is accumulated as a voice mail addressed to a specific user. Voice mail storage unit (42)
And a user database (26) that stores information on the correspondence relationship, and when the voice mail is stored in the voice mail storage unit, refers to the user database and corresponds to the destination of the voice mail. Means for deciding a telephone terminal to be used and transmitting a signal for displaying an incoming voice mail to the corresponding telephone terminal (101
The exchange control device according to claim 1, further comprising 4). 17. When the designation of the telephone terminal to be connected to the voice mail storage unit is input via the data terminal, the unit further comprises means (1112) for connecting the voice mail storage unit to the designated telephone terminal. The exchange control device according to claim 16. 18. The line switching unit is capable of accommodating at least one facsimile terminal (58), the database is accommodated in the circuit switching unit, and the facsimile addressed to the facsimile terminal via the circuit switching unit. When data is received, a facsimile storage unit (40) that stores the received facsimile data and a user database (2) that stores information on the correspondence relationship
6) and, when the facsimile data is stored in the facsimile storage unit, a telephone terminal corresponding to the destination of the facsimile data is determined by referring to the user database, and the facsimile data is sent to the corresponding telephone terminal. The exchange control apparatus according to claim 1, further comprising means (1028) for transmitting a signal for displaying an incoming call. 19. The apparatus further comprises means (1124) for outputting to the designated facsimile terminal when the designation of the facsimile terminal to output the facsimile data stored in the facsimile storage unit is input through the data terminal. The exchange control device according to claim 1.