JPH0371195A - Information processor - Google Patents

Abstract

PURPOSE:To obtain a portable information processor capable of immediately providing data required for a service engineer for repairing electronic equipments by providing the information processor with a means for storing, outputting, synchronizing and displaying animated picture information and character information. CONSTITUTION:The information processor is provided with an animated picture information storage means 1 for storing animated picture information, a character information storage means 12 for storing characted picture information, a synchronizing means 13 for synchronizing the animated picture information with the character information, a display means 14 for displaying the information, and a data input means 15. Based upon data inputted from the means 15, the animated picture information stored in the means 11 and required character information out of the one stored in the means 12 are displayed on the display means 14 while synchronizing them. Since respective means 11 to 15 can be stored in a portable case 16 of an attache case size or the like, a service engineer or the like can carry them and obtain necessary data when necessary.

Description

[Detailed Description of the Invention] "Industrial Application Field" The present invention relates to an information processing device that displays images on a display, and is particularly useful for service engineers, salespeople, housewives, etc. The present invention relates to an information processing device that is effective for obtaining data and processing various types of information.

``Prior Art'' Various electronic devices such as copying machines, facsimile machines, and computers have developed at a remarkable pace, and along with this, many devices equipped with various functions have been developed to meet diverse needs and are being brought to market one after another. ing. Under these circumstances, technicians (service engineers) who repair and regularly inspect electronic equipment are responsible for repairing everything from "new products" that have just been introduced to the market to "old new products" that have been used with care for a long time. In addition, the functions of each electronic device are becoming more and more diverse and complex, so a deep knowledge of each product is required. Depending on the extent to which the installed programs have been revised, there may be differences in functionality to the point where it seems like the devices are different, and this also complicates repair and inspection work.

Therefore, companies that provide maintenance services for electronic devices have traditionally created service manuals for each device, and had service engineers carry these manuals to service the devices. As mentioned above, service engineers are responsible for many models, so 1.
The number of service manuals provided to service engineers has become enormous, and it has been impossible to carry them all around at all times. For this reason, service engineers confirm the type of electronic equipment to be repaired over the phone, etc., and then go to offices, etc. carrying the necessary service manuals. There was a problem in that they were unable to adequately respond to such requests.

Furthermore, even if the electronic device is accompanied by a service manual, there may be troubles that do not normally occur, and countermeasures may not be explained in the manual.

Traditionally, in such cases, the service engineer would either return to the company and attempt the repair again with a service manual or other specific materials, or talk to another service engineer or technical representative over the phone to find a solution. I was doing it.

``Problem to be Solved by the Invention'' However, in the former case, there was a problem in that the user had to return to the company to obtain materials such as service manuals, wasting valuable time.

Additionally, on the side requesting repairs, the equipment is left unusable for half a day or more, causing delays in administrative work.

On the other hand, in the latter case, if there was no one on the other end who was knowledgeable about the technology, such as a service engineer or technical person, it was not possible to obtain effective information regarding repairs. Furthermore, even if such a person were present, it was difficult to quickly obtain accurate information because it was difficult to explain over the phone unless the failure was an easy-to-understand location or a simple failure. For this reason, there was a risk that incorrect instructions would sometimes be received over the phone, making it even more difficult to recover from problems with electronic equipment.

The above explanation uses the example of a service engineer who repairs electronic equipment, but we will also touch on problems related to cooking at home as another example.

Many different cookbooks and cooking videotapes have been released and are being purchased. If you use these to match your child's growth, the changing seasons, special sales at the supermarket, etc., the number of dishes you can make at home will become immeasurable.

However, materials related to such dishes are not reviewed efficiently in the rush of time just before dinner.
In most cases, these materials are ignored. As a result, many households end up making typical dishes such as curry rice and hamburgers over and over again. This results in the tragedy that lunch at work or school often coincides with dinner at home.

In the former example of a service engineer, the database must be thoroughly searched in order to perform repairs, and there have been problems with the search method and the way the database has been constructed. In the latter example of home cooking, even if the number of databases increases as a hobby at home, there is no serious need to search the database, unlike cases such as repairs or treatment of illness. Therefore, under a busy schedule, the time-consuming process of searching and utilizing data tends to slow down, and in the end, the various types of data used for cooking end up being forgotten as unnecessary garbage.

Therefore, a first object of the present invention is to provide an information processing device that can obtain necessary moving image information and text information at a desired location.

A second object of the present invention is to provide an information processing device that can obtain and display predetermined video information etc. from a host device.

A third object of the present invention is to provide an information processing device that can quickly obtain video information and text information as needed.

■3 4 A fourth object of the present invention is to provide an information processing device that outputs moving image information and text information in a synchronized manner when they are stored in different storage means.

A fifth object of the present invention is to provide an information processing device that can assist a service engineer or the like in creating a report when performing repairs while searching for data.

A sixth object of the present invention is to provide an information processing device that can transmit necessary data such as repair data and reports to a host device.

A seventh object of the present invention is to provide an information processing device that takes care not to leak confidential information to a third party when searching or displaying data.

An eighth object of the present invention is to provide an information processing device that can immediately print out a report after it has been edited.

A ninth object of the present invention is to provide an information processing device that can easily utilize information using compact discs.

A first object of the present invention is to provide an information processing device that can easily utilize information using a video tape recorder.

An eleventh object of the present invention is to use a compact disc,
An object of the present invention is to provide an information processing device that has the function of a book.

A twelfth object of the present invention is to provide an information processing device in which an information processing function is incorporated in a case such as an attache case that is usually carried by service engineers and the like.

"Means for Solving the Problems" The configuration of an information processing device is shown in principle in FIG. 1, taking the invention set forth in claim 1 as a representative example. In the invention of claim 1, the information processing device includes a video information storage means 11 for storing video information;
A character information storage means 12 for storing character information, a synchronization means 13 for synchronizing the video information outputted from the video information storage means 11 and the character information outputted from the character information storage means 12; A display means 14 for displaying image information and character information, a data input means 15 for inputting data related to display operations of the display means 14, and a portable housing housing each of these means 11 to 15. It is equipped with 16.

Then, using the data input from the data input means 15, a desired one of the moving image information stored in the moving image information storage means 11 and the text information stored in the text information storage means 12 is displayed while synchronizing them. The information is displayed on the means 14. Each of these means 11 to 15 is housed in a portable case 16, such as the size of an attache case, so that it can be carried by a service engineer or the like, and necessary data can be obtained when needed. The invention according to claim 1 is disclosed in the first embodiment in this specification as an example.

In the invention as claimed in claim 2, receiving means for inputting moving image information and character information via a cable is added to this, and data not stored in the moving image information storage means 11 etc. can be transmitted to a host device or the like as necessary. Information can be obtained from other sources.

The invention according to claim 2 provides, for example, (1) in this specification.
6-2) to (1-6-5>).

Furthermore, in the invention as claimed in claim 3, by configuring the moving image information storage means 11 and the character information storage means 12 shown in FIG. We want you to be able to get it as quickly as possible. Such storage media include - for example, compact discs, hard disks,
Large-capacity RAM, magneto-optical disks, etc. exist.

In the third aspect of the invention, moving image information and character information are displayed on a liquid crystal display board, and the data input means 15 is constituted by a keyboard. The invention according to claim 3 is disclosed in the second embodiment of this specification as an example.

The invention described in claim 4 deals with a case where, for example, moving image information is obtained from a compact disk and character information is obtained from a floppy disk.

7 8 Both of these pieces of information can take the initiative in synchronization, but the invention according to claim 4 adopts a text information-driven synchronization format. The reason for this is that when video information is repeatedly displayed to help people understand the information, it is easier for the text information side to take the initiative and control the video information, and the text information side does not take the initiative. This is because control becomes simpler when connected to a normal computer that handles text information more often than video information.

In addition, in the invention described in claim 4, the data input means 1
As another example of No. 5, a touch panel is used. If a touch panel is used, there is no need to arrange a keyboard, and the device can be made more compact. The invention according to claim 4 is disclosed in (19) of this specification as an example.

In the invention set forth in claim 5, a report creation means is added to the constituent elements of the invention set forth in claim 1 shown in FIG.

This report creation means compiles predetermined data from among the data input by the data input means 15 to create a report. Therefore, for example, if this information processing device is carried by a service engineer, data such as the operations performed on the device and the time required for processing to troubleshoot the problem will be included as part of the report. It becomes possible to create highly accurate reports. In addition, for example, the time it takes for a service engineer to return to his or her desk and create a report can be reduced. The invention according to claim 5 is disclosed in (1-7) of this specification as an example.

In the invention set forth in claim 6, in relation to the invention set forth in claim 2, a host device or the like is provided with a transmitting means capable of transmitting data processed by the information processing device.

When the information processing device is connected to another device such as a third-party device via, for example, an I5DN (Integrated Service Digital Network) or an existing telephone network, the device information input from the device status input means to be diagnosed is It will also be possible to transmit the status to a host computer, etc., and to have more detailed data regarding the service sent to it. The invention according to claim 6 is disclosed in (16-3) of this specification as an example.

In the invention as claimed in claim 7, in view of the fact that a service engineer or the like may display confidential data on the display means of this information processing device for repairs or the like, the device is provided with a security function. . For this reason, in the invention described in claim 7, for example, the service engineer is made to carry a card such as an ID card for self-assurance, and when using the information processing device, the information on this card is read with a card reader. Let it come out. And, in this example, we will use the service engineer (please provide a self-confirmation template).
The information is input separately from the data input means, and the determination means determines whether or not these match. If they do not match, the power supply for operating the device is cut off by the power cutoff means. That is, in the invention set forth in claim 7, even if someone other than the user attempts to extract data from the device, the power to the device will be cut off, making it impossible to achieve the purpose. The invention according to claim 7 is disclosed in (1-4) of this specification as an example.

In the invention set forth in claim 8, in consideration of the case where the report created by the invention set forth in claim 5 is required, for example, for confirmation by a service engineer at a customer site after repair, a thermal printer is installed in the information processing device. It is equipped. Although it is also effective to use a printer other than a thermal printer, the present invention uses a thermal printer in consideration of incorporating it into a portable device. Note that information processing equipment is originally free to have an external output terminal for printing out, and reports can be printed out from devices such as ordinary printers or hand-held image reading/copying devices via such terminals. It is also possible to do so.

The invention according to claim 8 provides, for example, (1) in this specification.
-8) is disclosed.

The invention according to claim 9 relates to a very small information processing device that is about the size of a case containing, for example, 5 or 10 3.5-inch floppy disks, and can be easily used by housewives and the like. It was designed so that it could be used for The device of the present invention is equipped with a disk player for reading data from a disk such as a compact disk, and also has a liquid crystal display as a display device on the inner surface of the lid or the like. For example, by setting a compact disc containing data related to the service of a certain repair equipment into the equipment,
Based on the data input from the data input means, necessary moving image information and character information are displayed on the liquid crystal display via the display control means. This compact device is
By using a writable disk and writing necessary data from other devices at a company or the like, it can become a powerful information providing device. The invention according to claim 9 is:
- The disclosure is by way of example in the second embodiment of this specification.

The invention set forth in claim 10 relates to a device that uses an 8 mm videotape as the moving image information storage means in the invention set forth in claim 1, and is capable of searching and reproducing large amounts of moving image information and character information. It is something to do. For this reason, this device includes an 8mm video tape recorder,
Equipped with an LCD display. The 8mm video tape recorder may be a playback-only device or a device capable of recording. The invention according to claim 10 is,
- The disclosure is by way of example in the third embodiment of this specification.

The invention as set forth in claim 11 is based on the premise that a book information supply machine that supplies information regarding the contents of various books is disposed in, for example, a bookstore or a convenience store. The information processing device according to the claimed invention is equipped with a connector that can be connected to the information supply device, and can absorb information such as picture books, road maps, service manuals, etc. The absorbed information is written to a disk-shaped readable/writable storage medium and is retrieved and used. Image information including moving images and text information is displayed on the display, and audio information is output from the audio output means instead of outputting detailed characters. This allows the user to enjoy various books without using paper, and moreover, allows the user to easily pull out necessary passages or continuations of previously read passages. The invention according to claim 11 is disclosed in (2-5) of this specification as an example.

The invention according to claim 12 is such that, for example, a service engineer or an average office worker can store some things such as service tools, comic magazines, lunch boxes, and company documents in an attache case, a bag, a handbag, or a shopping cart. This invention is aimed at people who carry their devices around in a portable case. In the invention set forth in claim 12, a portable implement accommodating means for storing portable implements such as tools and books is added to the constituent elements of the invention set forth in claim 1 shown in FIG.

This makes it possible to store carrying tools such as service tools that must be carried along with the circuit components having an information processing function in the same housing. The invention according to claim 12 is disclosed in item (4) of this specification as an example.

"Table of Contents" Before moving on to the description of Examples, etc., a table of contents for the rest of this specification is shown.

Table of contents (1) First embodiment (1-1 Overview of laptop information processing device (1-2 Circuit configuration of the device 1-5 Reading the manual 1-6 > Fault diagnosis (>6-1) Offline fault diagnosis (1-6-2
) Online fault diagnosis (1-6-3>l5DN
(1-6-4> Use of telephone line (1-6-5) Direct failure diagnosis (1-7) Document creation (1-8> Printout (1-9> Modification of the first embodiment) Example (2) Second embodiment (2-1>Overview of CD information processing device (2-2>Circuit configuration of the device (2-3) Operation by service engineer 5 6 (2-4) Second embodiment Modification example <2-4-1) Use as an English conversation teaching material <2-4-2>
Book utilization system (3) Third embodiment (3-1) Overview of 8mm information processing device (:3-2) Circuit configuration of the device (4) Fourth embodiment (1-1) Service tool integrated device Outline (12) Modification Possibility "Example" The present invention will be described in detail below with reference to an example.

(1) "First Embodiment" (1-1) Overview of Laptop Type Information Processing Device FIG. It shows the appearance. In this embodiment, it is assumed that the lamp-top type information processing device 21 is used by a service engineer for repairing or inspecting a copying machine.

This lamp) 7-type information processing device 21 is located in the upper part 2.
The main body of the device has a two-stage configuration of 2 and a lower part 23, and the display part 24 has a base part 24A rotatably attached to these step parts by approximately 90 degrees. In this figure, base 2
4Δ stands almost vertically. When the laptop-type information processing device 21 is not in use, the base 24A is rotated,
The display section 24 is tilted toward you. The liquid crystal display 24B of the display section is a 12-inch full-color display, and a moving image can be displayed in a part of the moving image area 24C. LCD display 24
The number of pixels of B is 100×480 pixels. Characters and symbols are displayed in the remaining area 24D of the liquid crystal display, but these are displayed in the moving image area 24. It can also be displayed overlapping C.

The upper part 22 of the main body of the apparatus is provided with first and second insertion slots 25 and 26 on its side for inserting a 3.5-inch floppy disk.

Further, a card insertion slot 27 is arranged in a stepped portion on the right side of the base 24A in the figure. The employee card of the service engineer who owns the laptop information processing device 21 is inserted into the card insertion slot 7827, and its magnetic information is read. In the lower part 23 of the main body of the apparatus, sheet keys are arranged and constitute a keyboard 29. Service engineer uses this keyboard 2
In addition to inputting characters from 9 and controlling the movement of a cursor (not shown in this figure), the function keys are used to perform various operations on the device.

FIG. 3 shows the rear side of this laptop-type information processing device. On the rear side of the upper part 22 of the main body of the apparatus, an AC power supply connector 31, connectors 32 to 35 for printers, video outputs, etc., and second and second board storage slots 36 and 37 are arranged. Furthermore, a print paper outlet 38 is provided above the second board storage slot 37 . Here, the first substrate storage slot 36 accommodates a substrate of a converter circuit for fitting the moving image area 24C into the liquid crystal display 24B. A desired expansion board is stored in the second board storage slot 3 depending on the intended use of this device. In this example,
An interface board for connecting to an ISD'N (Integrated Digital Network) line is housed.

FIG. 4 is a top view of the upper part of the main body of this laptop type information processing apparatus. For convenience of explanation, the second
Illustration of the display unit 24 shown in the figure is omitted. A video tape recorder 42 that accommodates an 8 mm video tape 41 is arranged on the left side of the upper section 22 in the figure. A roll paper storage section 44 that stores a roll of thermal paper 43 is arranged to the right of this. In the figure, the tip of the thermal paper is 43A.
is slightly fed out from the print paper outlet 38 shown in FIG.

As described above, the lamp-top type information processing apparatus of this embodiment includes an 8 mm video tape 41 and a video tape recorder 42 as a moving image information storage means for storing moving image information, and a first and a video tape recorder 42 as a character information storage means for storing character information. It is equipped with a 3.5 inch Floppy Day 90 disk inserted through the second insertion opening 25, 26 and its disk driver.

The video information and character information obtained from these are synchronized by a synchronization circuit, which will be explained later, and the liquid crystal display 2
It will be displayed as a color image on 4B.

In the case of this embodiment, when the service engineer arrives at the customer's office, he inserts an 8mm videotape 41 corresponding to the model of the copier to be repaired into the videotape recorder 4.
2, insert the employee card into the card insertion slot 27, input predetermined information from the keyboard 29, and start the device. After that, data corresponding to the diagnosis location is input to obtain information regarding the repair, and the repair is completed. After the repair is completed, a repair report is created, a copy of which is recorded on thermal paper and given to the customer, and the entire work is completed.

(1-2) Circuit configuration of the device FIG. 5 shows the main part of the circuit configuration of this lap-knob type information processing device.

This lamp type information processing device is equipped with a main CPU (central processing unit) 51 having a central control function. The main CPU 51 is connected to the following units via a bus 52 such as a data bus.

(a) First and second disk drivers 53, 54: Write and read data on 3.5-inch floppy disks 55, 56 inserted through the first and second insertion slots 25, 26 of this device. This is a circuit for The first 3.5-inch floppy disk 55 stores character information to be displayed on the liquid crystal display 24B. The second 3.5-inch floppy disk 56 stores basic data for creating a report, the contents of the created report, and other necessary data.

(b) ROM 57 This is a read-only memory that stores programs for performing various controls of this device. The extended program can also be stored on the second 3.5 inch floppy disk 56 if necessary.

(c) RAM58 1 2 Random RAM used as a primary storage area for various data.
This is access memory.

(iv) Keyboard 29: This is an input device used when inputting various data from this laptop type information processing device. Although not shown, it is also possible to connect a mouse as a pointing device to the keyboard 29.

(e) Display control device 59: This is a control device for outputting both moving image information and text information to the liquid crystal display 24B.

The moving image information output from the 8 mm video tape recorder 42 is supplied to the display control device 59, where it is combined with text information and output to the liquid crystal display 24B. This will be explained in FIG. 4 below.

(f) Image memory 61 This is a memory that stores character information to be displayed on the liquid crystal display 24B.

(G) DMAC 62 This is a circuit that controls the transfer of information stored in the image memory 61.

(H) Card reader 63: This is a device for reading necessary data such as the employee's personal identification number from the magnetic stripe on the employee card 64 inserted into the card insertion slot 27. The read PIN number is stored in RAM58
It is temporarily stored in and used for number verification.

(S) Thermal printer 65: This is a device for printing out on roll-shaped thermal paper 43 (Fig. 4) using a thermal coloring type using a thermal head (not shown), and also has a morph for conveying the thermal paper 43. Built-in. Instead of the thermal paper 43, it is also possible to perform recording using paper in which plain paper and an ink donor sheet (ink donor film) are superimposed. In this case, although it is necessary to remove the ink donor sheet from the paper after recording is completed, there is an advantage that the print is clear and does not fade.

(v) Input/output device 66: 3 4 Connected to various connectors 32 to 35, and used for outputting recorded information to an external printer as described above.

(l) Communication control device 67: In the state of this embodiment in which the interface board for connecting to the l5DN line is stored in the second board storage slot 37, the communication control device 67 that has been bottomed out is the l5D.
It is connected to the N line 68 to transmit and receive digital data. As a result, a large amount of data can be transferred from the 8mm video tape recorder 42 to the video tape 4 in a short time.
1 or read out and sent to a device (not shown) connected to the rsDN line 68.

(w) Display switch 69 This is a switch that is turned on when the base 24A of the display section shown in FIG. 2 is rotated to a substantially vertical position as shown in this figure. The device is powered on on the condition that the display switch 69 is turned on.

(W) Touch panel 70: This is a transparent panel placed over the liquid crystal display 24B, and when pressed with a finger or the like, the coordinate data is input.

(13) Details of display control device FIG. 6 specifically shows the display control device.

The display control device 59 inputs an analog level video signal sent from the 8mm video tape recorder 42 shown in FIG. do. The NTSC decoder 73 decomposes the video signal into three color video signals of R, G, and B for the NTSC color television signal. A synchronizing signal 74 is simultaneously taken out from the NTSC decoder 73 and sent to the timing generator 7.
5. The timing generator 75 outputs a clock signal 76 based on this synchronization signal 74, and supplies this to an A/D converter 77 and an RGB frame memory circuit 78.

The A/D converter 77 receives the R and G signals after the above decomposition.

56B three-color video signals are supplied, and each of these is converted into an 8-bit digital video signal. These three color digital video signals are supplied to an RGB frame memory circuit 78 and written in accordance with a write signal 79 supplied from a timing generator 75. These digital video signals are transferred to an RGB frame memory circuit 7.
The reason why the NTSC video signal is written in 8 is to read out the NTSC video signal in synchronization with the clock of the display control device 59 since it is input asynchronously with the clock.

The RGB frame memory circuit 78 includes a frame memory for one screen prepared for each of R, G, and 83 colors, and a buffer memory that temporarily stores video signals written to and read from the frame memory while maintaining synchronization. The bottom of the tank is a circuit that includes For this purpose, a clock signal 76 and a clock signal 81 prepared on the main CPU 51 side are used.

In order to create this clock signal 81, the display control device 5
A synchronizing signal prepared on the main CPU 51 side is inputted to a synchronizing signal input terminal 95 of 9, and a synchronizing signal 97 passed through a buffer amplifier 96 is supplied to a timing generator 75. A clock signal 81 created based on this synchronization signal 97
is supplied to the RGB frame memory circuit 78, and the video signal is read out.

The three-color video signals output from the RGB frame memory circuit 78 are supplied to an adder circuit 104, where they are added to the character information. The video signals of R, G, and 83 colors thus obtained are supplied as R, G, and B signals to the liquid crystal display 24B. A synchronizing signal 97 is supplied to the other output terminal 109, and is used as a synchronizing signal for the liquid crystal display 24B.

Note that the RGB frame memory circuit 78 is connected to a control signal line 83 used when transferring video data to the image memory 61 and a data bus 84 .

FIG. 7 shows an area where a moving image obtained from an 8 mm video tape recorder is displayed on a display. Video area 24C of liquid crystal display 24B
The number of pixels is 640×400 pixels. Therefore, the video signal obtained from the 8mm video tape recorder 42 is displayed in the moving image area 24C with the same number of scanning lines. The position of this moving image area 24C is the sixth
A desired position can be set by adjusting the timing of reading the video signal from the RGB frame memory circuit 78 shown in the figure.

The remaining area 24D of the liquid crystal display 24B includes a first
Alternatively, character information consisting of characters, figures, and images (still images) output from the second disk drivers 53 and 54 will be displayed.

This will be explained by returning to FIG.

A video signal representing character information is supplied to the character information input terminal 121 in FIG. The video signal 123 amplified by the amplifier 122 is supplied as is to the adder circuit 104, and is digitally added to the three-color video signal output from the RGB frame memory circuit 78. The video signal 123 is also supplied to a shadow adding circuit 124, where a video signal 125 with added shadows is created.

This video signal 125 is also supplied to the adder circuit 104.

The addition amount Fl@104 converts the conversion results of these signals into R
, G, are supplied to the display 28 as video signals of 83 colors. Here, the video signal with added shadows is a signal for expressing outlines of different brightness or different colors in order to distinguish characters, etc. of the same color as the background part from the background part.

The video signal representing the text information supplied to the text information input terminal 121 is not subjected to any particular signal processing other than being added with a shadow by the display control device 59 as described above. Therefore, the character information can be displayed on the entire surface of the liquid crystal display 24B shown in FIG. The reason why the text information is displayed in the area 24D outside the video area 24C is that the information is processed in advance and output to the liquid crystal display 24B so that the text information exists only in the area 24D. This is a premise. When pointing to a certain part of the video within the video area 24C with a cursor or when attempting to synthesize text with the video, the cursor, characters, etc. may be displayed as text information without avoiding the video area 24C.

(1, -4) Control at power-on This laptop type information processing device can be operated by connecting a 100 volt AC power source to the AC power connector 31 as shown in FIG. However, in order to prevent highly confidential information from being leaked to a third party, measures have been taken to prevent the power from being turned on continuously even if a third party operates the equipment.

FIG. 8 shows such control at power-on. When the operator positions the base 24A (FIG. 2) of the display section of the lamp-top type information processing device 21 almost vertically, the display switch 69 shown in FIG. 5 is turned on, and the power is turned on to the device. . As a result, the fifth
The main CPU 51 shown in the figure operates, and a card insertion instruction is displayed on the liquid crystal display 24B (step in FIG. 8).

FIG. 9 shows a card insertion instruction display on the liquid crystal display. On the liquid crystal display 24B, the words '(SE service stool)' are displayed at the top, indicating that the program to be executed is for a service engineer of a predetermined copying machine company.

Below this text, the text ``Please insert your employee card'' is displayed.

When an operator (legally a service engineer) inserts his/her employee card 64 into the card insertion slot 27,
In the figure, step ■; Y), the magnetic data stored in the magnetic stripe provided on the card surface is read by the card reader 63 and stored in the RAM 58 (step
). The data stored in the employee card 64 has a maximum of 72 characters.

FIG. 10 shows the general format of data read from this employee card. The magnetic stripe on the Company 1 2 member card 64 includes the name of the company that issued the cart 171, job type 172 such as service engineer, research and development, employee number 173, and reference personnel information 17.
4th grade is written.

The main CPU 51 shown in FIG. 5 compares the read company name 171 with data stored in the ROM 57 and determines whether the card is a card of its own company (step 2). As a result, if a card such as a credit card whose data does not match is inserted (N), the display on the liquid crystal display 24B of this device will be displayed even though the display switch 69 is turned on. Turn off (Step ■).

In this case, the operator cannot restart the display unless the ROM 57 is reset by operating a resetting switch (not shown).

On the other hand, if the operator inserts the correct employee card 64, an instruction to input the employee number is displayed on the liquid crystal display 24B (Step 2 in FIG. 8).

FIG. 11 shows an input instruction display for an employee number on a liquid crystal display. LCD display 24
In the second column of B, the words ``Please enter your employee number'' are displayed. Furthermore, an end mark 181 and a correction mark 182 are displayed on the lower right portion of the liquid crystal display 24B.

The service engineer enters his employee number on the keyboard 29.
If you make a mistake during input, press the correction mark 182 with your finger and input again. If the input is correct, press the end mark 181 with your finger.

When the main CPU 51 detects through the cunch panel 70 that the end mark 181 has been pressed (step ■;
Y), checks whether this matches the employee number input by the employee card 64 (step ■)
. If there is a mismatch (N), the display on the liquid crystal display 24B is turned off in the same manner as described in step (2) (step (2)). On the other hand, if the employee numbers match 3 4 , the user is prompted to enter the password (step ■; Y>).

FIG. 12 shows a password input instruction display on the liquid crystal display. Saki crystal display 2
In 4B, the words "Please enter your password" are displayed in the second row. In this state, the service engineer inputs the password from the keyboard 29. The reason we decided to require the user to enter a password in addition to the employee number is to prevent information from being obtained by a person who is not authorized to use the laptop information processing device 21, such as a person who is an employee but is not a service engineer. be. Of course, a person other than the employee can also learn the employee number by manually using the employee card and analyzing it, so the password is also effective against such people. The end mark 181 is displayed on the liquid crystal display 24B.
and a correction mark 182 are similarly displayed.

When the main CPU 51 detects on the touch panel 70 that the end mark 181 has been pressed (step @l
;Y), and a check is made to see if this matches the password written in the ROM 57 (step ■). If there is a mismatch (N), the display on the liquid crystal display 24B is turned off in the same manner as described in step (2) (step (2)). On the other hand, if the passwords match (step ■; Y), a program to start the original control of this device will be started (
Step 0>.

(1-5) Manual reading FIG. 13 shows an outline of the original control operation of this device. When the original program is activated under the control shown in FIG. 8, a menu screen is displayed on the liquid crystal display 24B (step 2 in FIG. 13). The service engineer selects the desired item from this menu screen and proceeds with the work.

FIG. 14 shows the contents of the menu screen displayed on the liquid crystal display. LCD display 24
In B, ``(menu screen)'' and 5 6 display three items: (a) Read out manual, (b) Trouble diagnosis, and (c) Create documents. , at the top of the menu screen, the abbreviation of the model group whose repairs etc. are covered by the currently set first 3.5-inch floppy disk 55 is displayed, for example, "C5 group".Liquid crystal display 2
An end mark 181 is also displayed at the bottom of 4B.

The service engineer presses the necessary part on this screen with his or her finger.

For example, if the service engineer wants to read the service manual, the service engineer selects the item ``Read manual'' (Step 13).

As a result, this device is set to a mode for reading the service manual (step ■). On the other hand, if the service engineer selects the item "Failure diagnosis" (Step ■; N, Step ■; Y), the mode for diagnosing the failure of the copying machine is set (Step ■). .Furthermore, if the service engineer selects the ``Document creation'' option without selecting ``Read manual'' or ``Fault diagnosis'' (step The mode is set to create a repair report, that is, a repair report (step ■). If it is necessary to stop the work or start over from the beginning (step ■; Y), the service engineer presses the end mark 181 to end the current work. If you make a mistake, you will have to insert the correct floppy disk 55 into the device and then restart the work.

FIG. 15 shows an example of the content displayed on the liquid crystal display when the service engineer selects the item ``Read manual''.

The model number read out for manual use from the first 3.5-inch floppy disk 55 is displayed on the liquid crystal display 24B. Operator 7 selects the model for which he wants to view the manual and presses the corresponding part with his finger. Next, the liquid crystal display 24
Mark 1 about presence or absence of video placed at the bottom of B
The work is started by selecting a desired one from among 91 and 192. Here, if the video presence mark 191 is selected, a text and video manual for the selected model is displayed. On the other hand, if the no-video mark 192 is selected, a manual with line drawings and text, that is, a simple visualization of a conventional service manual will be displayed.

FIG. 16 shows the initial state of the display contents on the liquid crystal display when the service engineer selects the video presence mark. In this example, the service engineer has selected a copying machine called FX-4700, and the "Model" column on the liquid crystal display 24B shows this copy machine read from the 3.5-inch floppy disk 55. The model name is displayed. Also, "Create Update"
The corresponding data read from this disc are displayed in the column and the "cassette number" column, respectively.

Here, "creation/update" refers to the latest date on which this manual was created or updated. This is because the manual for a copying machine is updated as parts are improved or programs are revised, so it is necessary to make it compatible with the customer's machine. "
The "Cassette number" column indicates the number of 8mm video tapes that should be prepared.
This shows the number written on the surface of the first cassette. In this case, “C5 8 9 0 7 0 1A
If you prepare an 8mm videotape 41 with the number ``,
A videotape matching the contents of the first 3.5-inch floppy disk 55 currently set will be played.

When the service engineer presses the ``Yes'' mark 194 under the words ``Is the videotape ready?'' on this LCD display 24B with his finger, the CPU
51 controls the 8mm video tape recorder 42 via the display control device 59 to start cueing the corresponding moving image portion.

In addition, when the no video mark 192 is selected in FIG. 15, the manual is displayed only on the first 3.5 inch floppy disk 55 without setting the 8 mm video tape 41.

FIGS. 17 and 18 are for explaining the principle of cueing an 8 mm videotape.

As shown in FIG. 17, in the apparatus of this embodiment, address information is stored on an 8 mm videotape 41 at 0.5 second intervals in areas unrelated to video.

That is, address information incremented by 1 such as "00010", "00011", etc. is stored.

On the other hand, as shown in FIG. 18, in the "Table of Contents" area of the first 3.5-inch floppy disk 55, the address information of the 8 mm video tape 41 for each model stored on this disk is stored as a video address. In this example, for a copier called FX-4700, "00050" and "04000" are written.
''. This corresponds to approximately 33 minutes of videotape recording time. Therefore, if the service engineer selects the "Yes" mark 194 in FIG.
8 until reaching the first address "00050" related to 0
mm videotape 41 is fast-forwarded. On the other hand, if the service engineer selects the manual for a copying machine called FX-4770, the tape will be advanced in the same way to a further tape section, address "04050." The same applies below.

FIG. 19 shows the content displayed on the liquid crystal display after the service engineer selects the 'Yes' mark.The 'Yes' mark 194 is selected and the first 3,
When the "Table of Contents" area of the 5-inch floppy disk 55 is accessed, the CPU 51 reads out specific table of contents information of the corresponding copying machine manual shown in FIG. 18, and stores this in the RΔM 58 (FIG. 5). Then, this content is divided into one page or multiple pages and displayed on the liquid crystal display 24B as shown in FIG. The 8mm videotape 41 will be fast-forwarded to the 1/s information. Therefore, if the service engineer instructs a specific table of contents before reaching the tape position corresponding to the first address information of the applicable model, , the cue position is changed to the last specified address information, and fast forwarding is performed.

Note that, in addition to the end mark 181, a previous page mark 196 and a next page mark 197 are displayed on the liquid crystal display 24B shown in FIG. These are used to display the table of contents of the previous page or the table of contents of the next page, respectively.

FIG. 20 shows an example of the display on the liquid crystal display when the corresponding address is reached. This section deals with the installation of the copying machine main body, and the actual procedure for removing the cardboard box is displayed in animation in the video area 24C. The procedure at this time is displayed in text information in an area 24D outside the video area 24C. Area 24D
: This can also display simple line drawings. It has already been explained that text information such as arrows and text can be displayed in a superimposed manner on the video area 24C as needed.

On this liquid crystal display 24B, a still mark 201.5, an excerpt mark 202, and another mark 203 are newly displayed while the moving image is being displayed. Stationary mark 20
Pressing 1 freezes the current display, allowing the service engineer to check the details on the screen. Stationary mark 2
Pressing 01 again will resume running the image. When the 5th excerpt mark 202 is pressed, playback starts from the image 5 seconds before. If you press mark 203 again,
You can watch the video again from the beginning of the main unit installation.

The service engineer can also virtually selectively arrange various convenient keys related to video operations on the liquid crystal display 24B by pressing virtual function keys (not shown) on the keyboard 29. With the actual manual displayed like this, click the end mark 181.
When you press , the screen returns to the table of contents shown in FIG. 19 the first time, allowing you to select other locations. When the end mark 181 is pressed twice in succession, the manual calling operation ends.

<16) Fault Diagnosis Next, the case of executing the fault diagnosis mode shown in step (2) in FIG. 13 will be described.

FIG. 21 shows the initial display contents of the liquid crystal display when the failure diagnosis mode is set.

When set to failure diagnosis mode, the LCD display 24
At B, an online mark 211 and an offline mark 212 are displayed together with the words ``Fault diagnosis program °''. End mark 181 for ending the program
are also displayed.

Service engineers must use the online mark 211 when using lines such as public lines or 15DN lines for fault diagnosis.
Press . On the other hand, the 8mm videotape 41 and the first
When diagnosing a failure using the 3.5-inch floppy disk 55, the offline mark 212 is selected.

(1-6-1) Off-line failure diagnosis FIG. 22 shows the initial state of the display contents on the liquid crystal display when the service engineer has selected the offline mark. At this time, the liquid crystal display 24B
In the "Model" field, the first 3.5 that is currently set is displayed.
The name of the model to be subjected to failure diagnosis read from the inch floppy disk 55 is displayed. If multiple model names are displayed, all you have to do is press the appropriate model name. '('F+&Update' column and 'Cassette number'
The corresponding data read from this disk is displayed in each column.

Below the “cassette number” field, there is a cassette required mark 213.
and a cassette unnecessary mark 214 are displayed. If the service engineer requires the 8mm videotape 41, he presses the cassette required mark 213 and inserts the 8mm videotape 41 shown in the "cassette 7) number" column into the apparatus. When the cassette unnecessary mark 214 is selected, failure diagnosis is performed based only on the data stored on the first 3.5-inch floppy disk 55.

FIG. 23 shows the contents displayed on the liquid crystal display when the cassette 7) required mark or the cassette unnecessary mark in FIG. 22 is selected. Diagnostic items are instructed on the liquid crystal display 24B, and several diagnostic items are displayed in major categories. For example, when the service engineer selects the item ``copy quality'' and the cassette unnecessary mark 214 is selected, a more detailed diagnosis is displayed by cueing as described above. When the service engineer selects the cassette required mark 213, a question asking whether the loading of the 8 mm videotape 41 is completed is displayed on the liquid crystal display 24B. When the "Yes" mark 194 is selected, the videotape is fast-forwarded to the address of the corresponding diagnosis item.

FIG. 24 shows the contents displayed on the liquid crystal display when the service engineer selects the item "Copy Quality". As shown in this example, various symptoms of copy quality such as "black lines, "misalignment,""darkness," and "thinness" are displayed here. The service engineer can also specify multiple items depending on the copy status. The specification completion mark 195 is pressed when the specification is completed.

Figure 25 shows that a service engineer is concerned about copy quality.
This shows the content displayed on the liquid crystal display when the item ``thin'' is selected.

Several check items or improvement items for checking the cause of low copy density are displayed on the liquid crystal display 24B. In this example, we will (a) check whether the charger called a charge corotron is clean and clean it if it is dirty, and (b) check whether or not the expiry date of the developer has expired, and (c) Inspecting whether the toner is low and replenishing it if it is low; (d) Inspecting whether the exposure lamp has reached the end of its life and when it has reached the end of its life. An item is displayed for each of those exchanges. If there are other check items or improvement items, the check can be continued by operating the next page mark 197 or the like.

A skilled service engineer can examine the relevant parts of the copying machine by simply looking at these check items, find the cause of low copy density, diagnose the problem, and repair the malfunctioning part. In this case, the work proceeds only with the data on the 3.5-inch floppy disk 55.

On the other hand, a service engineer with little repair experience or a service engineer who handles new models may not know the details of specific check items or improvement items. In this case, the service engineer can press the ``with video'' part of the relevant item with his or her finger and receive an explanation that combines the video and text information.Of course,
It is also possible to receive an explanation using only text information by pressing the part in front of ``Video Included.'' In this case, as described above, the first 3.5-inch floppy disk 55
The work progresses with only the second data, and the 8mm videotape 41 stops when it moves to the start address of the item ``Copy quality.''

Figure 26 shows the content displayed on the liquid crystal display when a service engineer presses the ``with video'' section of the item ``Cleaning the charge corotron'' with his finger.In this case, the 8mm video When the tape 41 reaches the beginning of the item ``Cleaning the charge corotron,'' a moving image area 24C and an area 24D outside of the moving image area 24C are set on the liquid crystal display 24B. The process of cleaning the Corotron is displayed through animation or actual images.

In a region 24D on the right side of the moving image region 24C, the contents of the work required to clean the charge corotron are displayed as text information. In the lower right part of area 2/ID, as explained in FIG. 20, a still mark 201.5, an excerpt mark 202, another mark 203, etc. are displayed. Therefore, the service engineer can use these to confirm the necessary parts of the video in detail. It is also possible to display a photograph of how the corotron wire is stained and the expected copy quality at that time in the video area 24C.

If the service engineer wants to expand information on items other than ``Cleaning the charge corotron'' in the ``Copy quality'' item, he can do this by pressing the end mark 181 once to return the screen to the state shown in Figure 25. . Further end mark 18
If 1 is pressed, the screen returns to the state shown in Figure 24,
If you press it again, you will return to the state shown in FIG. 23.

FIG. 27 shows a case where the service engineer selects the item ``error code'' in the display contents of FIG. 23. When a copying machine malfunctions, a service engineer can set the copying machine to a self-diagnosis mode to have the copying machine itself diagnose the nature of the malfunction. At this time, an error code is displayed on the operation panel (not shown) of the copying machine. The more advanced the diagnosis, the more error codes there will be, making it difficult for service engineers to memorize them. Even if I remember this,
As already explained, the work to be done in response to a failure will differ depending on the model.

The service engineer inputs the error code from the keyboard 29 according to the instructions under the display contents on the liquid crystal display shown in FIG. The entered error code will be displayed as a number in the center of the screen. If the service engineer makes a mistake in input, he or she can press the correction mark 221 and re-enter the error code. When the specification completion mark 195 is pressed after the input is completed, the CPU 51 retrieves address information corresponding to the error code from the first 3.5 inch floppy disk 55 and locates the beginning of the 8 mm video tape 41. LCD display 2 until cueing is completed.
4B is “Searching screen!” ” is displayed.

FIG. 28 shows an example of the display on the liquid crystal display at the time when cueing is completed. The character information read from the first 3.5-inch floppy disk 55 in response to the error code 'x x' is stored in the area 24.
1 2 A moving image corresponding to this character information is displayed in the moving image area 24C. In this way, appropriate information corresponding to the error code is displayed in text and pictures (video), so even detailed work can be done without errors and no mistakes will occur.

(], -] 6-2> Online fault diagnosis Although offline fault diagnosis has been explained above, there may be a limit to the information that can be obtained offline. Therefore, this laptop type information processing device 21 It is possible to connect to a computer located at the head office etc. via the computer and obtain the necessary information.The method for connecting to the computer includes the following: There are two methods available depending on whether the line is available.

(1-6-3) Use of ISDN One of the methods is to use the communication control device 67 of this device to connect to the ISDN communication network. In this case, a large amount of data including video information can be sent and received in an extremely short time as needed. Therefore, the service engineer inputs the failure situation from =1=- boat 29 as a keyword and transmits the content to the computer side. The computer side analyzes the data sent and if it can determine the symptoms of the copier, it sends textual information and prepared video information about the fault location, similar to the offline fault diagnosis described above. . The moving image information is stored in the margin of the 8 mm videotape 41, and at the same time, it is associated with the character information stored on the first 3.5-inch floppy disk 55 in terms of addresses. These will be displayed on the liquid crystal display 24B when the reception is completed.

FIG. 29 shows a state in which questions sent from the computer are displayed on the liquid crystal display. If the failure cannot be diagnosed using only the data sent by the service engineer, the computer sends a question using text or images engraved on the lamp-top information processing device 21. In this example, the liquid crystal display 24
A message is displayed on B that instructs you to change the 3 4 depth inch settings and make a copy. The service engineer changes the value of the dip switch according to this display, compares the density of the resulting copy with the previous copy, and selects one of three answers. The computer will ask other questions if necessary, and will eventually send you the results of the malfunction diagnosis.

(1-6-4) Use of telephone line This lamp-top type information processing device 21 can be connected to a public telephone line and communicate with a computer installed at a head office or the like using voice band data. In this method, for example, a modulator/demodulator and an acoustic coupler (not shown) are connected to the connector 33 shown in FIG. 5, and voice band data is transmitted to and received from a public telephone line via this.

With this method, which uses a telephone line, in addition to exchanging diagnostic data using text information as explained in Section 29, it is also possible to receive picture-story show-style video information in which still images change at predetermined time intervals. be. The computer recognizes what kind of communication means the laptop information processing device 21 communicates with when the line is connected, and performs communication according to the communication capacity.

(i6-5) Direct failure diagnosis The case where the service engineer inputs data related to failure diagnosis using the keyboard 29 has been described above. It is also possible to receive a failure diagnosis by sending the data as is to a computer.

FIG. 30 shows the state of such failure diagnosis. A predetermined copying machine 231 is provided with a connector 232 for outputting various internal timing signals, various data written in a non-volatile memory, etc. for diagnosis.

This connector 232 and the lamp top type information processing device 21
Connect the connector (for example, connector 34), absorb data from here, and send it to the terminal 233 for TSDN.
can be sent to the ISDN communication network via the . Of course, an acoustic coupler may be used to send data to a public telephone line.

FIG. 31 shows the display state of the liquid crystal display in this case. The status of the copier is being sent to LCD display 24B. ” is displayed. This display status is “Transmission completed. We are currently receiving instructions. The display changes to ``Reception completed. There are X instructions. Please follow the instructions.''.

(17) Document Creation If the fault diagnosis is performed as described above, basic data regarding the fault will be stored in the second 3.5-inch floppy disk 56 of the lamp-top information processing device 21. Therefore, the size engineer can create a report regarding failure diagnosis by additionally inputting necessary data such as the customer's name into these data from the keyboard 29.

FIG. 32 shows an example of a document displayed on a liquid crystal display. Since this laptop information processing device 21 has a built-in clock, the device automatically enters the "date and time" and "time" of the visit for fault diagnosis, and the service engineer cannot change these. This ensures the credibility of the report. Regarding the "customer name", the customer's name is actually input from the keyboard 29, or the customer number is input. The "model name" is determined during the diagnosis process, so it is automatically entered by the device. The "machine number" is input by the service engineer from the keyboard 29. Since the name of the "engineer" is registered in this laptop type information processing device 21, there is no need to input it.

In this liquid crystal display 24B, the output terminal "
"Symptoms" and "Causes" are automatically output using data stored in the device.

Regarding "Treatment", the best thing to do for "Cause" is "
"Treatment" is automatically output. In this example, the action ``Replacement of △△uniy)'' is displayed.

7 8 However, if you do not have that unit on hand, you cannot exchange it. Therefore, in this case, by pressing the next instruction mark 241, possible treatments are displayed one after another. If the corresponding treatment does not exist, the contents can be directly input using the keyboard 29.

(i8) When the printout service engineer has finished creating the document in this way, he presses a page print key (not shown) on the keyboard 29 to output the contents from the thermal printer 65. This will then be given to the customer as a copy and the entire work will be completed. The document as a fault diagnosis report is
Since it is stored on the second 3.5-inch floppy disk 56, the service engineer can enter it into the office computer when he returns to the office, thereby allowing the business record to be electronically stored.

In addition to printing out such reports, the laptop information processing device 21 can output other data from the thermal printer 65, such as data necessary for repair and inspection, such as communication data with a computer. Furthermore, if a printer compatible with this apparatus exists, such as when returning to the office, the connector 35 can be connected to that printer to perform high-speed and high-quality printing.

(19) Modification of the First Embodiment In the embodiment described above, moving image information is stored on the 8 mm videotape 41, and text information is stored on the floppy disk 55, 56. The 8 mm videotape 41 has the excellent advantage of being able to record several hours of moving image information. However, it has the disadvantage that random access cannot be performed.

Since the laptop type information processing device 21 of this embodiment is relatively large in size, it is also possible to store moving image information using an optical disk larger than a compact disk. This allows random access to video information as well. In this case as well, it is considered preferable that the storage medium storing the character information takes the initiative in synchronization in consideration of connection with the computer and the like.

(2) "Second Embodiment"(1-1> Overview of CD Information Processing Apparatus FIG. 33 shows the external appearance of a CD information processing apparatus as an information processing apparatus in a second embodiment of the present invention. This CD information processing device 301 is a device nicknamed “CD serviceman” and is mainly used by service engineers to perform simple maintenance and inspection.Of course, this device is also used for various other purposes. It can also be used for purposes.

Now, this CD information processing device 301 consists of a device main body 302 that accommodates a CD (compact disc), and an inner lid 3 that has a keypad placed thereon and that can be opened and closed by a hinge mechanism (not shown).
03, and an upper lid 304 which has a liquid crystal display disposed on its inner surface and which is opened and closed by a hinge mechanism (also not shown). A recess 306 for hooking the end of the upper lid 304 and a locking mechanism 307 for preventing the lid 304 from being opened inadvertently are disposed on the front surface of the main body 302 of the apparatus. Further, a plurality of terminals 308 are arranged on the side of the device main body 302 or at the rear (not shown). These terminals 308 include an output terminal for outputting data to the outside, a power supply terminal, an output terminal for printing, and the like.

FIG. 34 shows a state in which the top cover of this CD information processing apparatus is opened. A color liquid crystal display panel 311 equipped with a backlight is disposed on the inner surface of the upper lid 304. This color liquid crystal display panel 311 is connected to the circuit section of the main body 302 of the apparatus by a flat cable 312.

Color liquid crystal display board 311 is 106.6 x 79.8 mm
It is a rectangle, and is composed of 238×634 pixels.

A key band 315 is arranged on the top surface of the inner lid 303, from which various data such as alphabets can be input. A crescent-shaped transparent window 316 is arranged at the left end of the keypad 315, from which it is possible to check whether a compact disc is present or not, and whether it is rotating or not. An inner cover release button 318 is arranged in the stepped portion 302A in front of the device body adjacent to the closed position of the tip when the inner cover 303 is opened and closed, and when pressed, the inner cover 303 is released from the device main body 302. It is now possible to do so.

FIG. 35 shows a state in which the inner cover is opened together with the upper cover by pressing the inner cover release button. A rotatable press plate 321 is attached to the inside of the inner lid 303 to press the compact disc from above. Device body 3
A rotary plate 322 for rotating the compact disc is disposed at a corresponding portion of 02. This rotating plate 322 is driven by a direct drive motor located within the device.

Grooves 323 are provided radially on the top surface of the device body,
An optical pickup 323 is arranged below this so that it can freely reciprocate. A flat cable 326 is arranged at the back left side of the device main body 302 for transmitting data etc. output from the keypad 3*5 (Fig. 34) arranged on the top surface of the inner lid 303 to the inside of the device main body. . Further, an auxiliary magnetic field generating device 327 is arranged at a portion of the inner lid 303 corresponding to the optical pickup 323. This auxiliary magnetic field generator 327 includes an auxiliary magnetic field coil and is used for magneto-optical recording.

(2-2) Circuit configuration of the device FIG. 36 shows an outline of the circuit configuration of this CD information processing device. This CD information processing device 301 includes a main CPU 331 having a central control function. The main CPU 331 is connected to the following units through a bus 332 such as a data bus.

(a) Disk driver 333: This is a circuit for writing and reading data to and from the compact disk 334. Compact Disc 334 is a 3.5 inch rewritable type.
In this embodiment, optical modulation type magneto-optical recording is performed. This compact disc 334 can be recorded and erased 1 (]6 times 3 4 times, and can be recorded, erased, and reproduced using the same laser.

In the case of this embodiment, the service engineer can edit and input the necessary data from the data stored at the sales office before visiting the customer, or retrieve and store more detailed data from the computer at the head office. can. Further, the service engineer can write the details of the work actually performed on the compact disk 334 on the compact disk 334, and report this electronically when returning to the office or from a business trip. Of course, service engineers will perform these repairs and repairs on the most installed models on the market.
A compact disc with diagnostic information written in advance can be prepared and used to perform normal repair work.

ROM 335: This is a read-only memory that stores programs for controlling various aspects of this device. It is also possible to reduce the size of the ROM 335 or omit it by dedicating a part of the compact disk 334 to a program storage area.

(c) RAM 336: Random memory used as a primary storage area for various data.
This is access memory. This RAM 336 is partially backed up by a battery and constitutes a nonvolatile memory area.

(d) Keypad 315: Consists of a numeric keypad, cursor keys, character keys, and function keys, and is used by the operator when searching for information or creating a report. The CD information processing device 301 of this embodiment does not include a card reader for identity verification as in the first embodiment in order to achieve miniaturization.

Therefore, the person's ID and password are this keypad 31.
You will need to input from 5.

(E) Image memory 338 This is a memory that stores character information to be displayed on the color liquid crystal display board 311.

(to) DMAC339 Transfer of information stored in image memory 338 5 6 This is a circuit that controls the

(G) Laser driver 3 /1.1: Semiconductor laser 3
42 drive circuits.

(d) Detector 343: This is an element that detects a component of the laser beam reflected from the compact disk 334 that has passed through an analyzer (not shown).

(S) Auxiliary magnetic field driver 344: This is a driver that controls the energization of the auxiliary magnetic field coil in the auxiliary magnetic field generator 327. In optical modulation type magneto-optical recording, the temperature of the recording layer of the compact disk 334 is raised to near the cue temperature by the heat of the laser beam, and the direction of the auxiliary magnetic field is applied to the magnetic medium at the recording site to generate an 1'° data is set.To read the data written on the compact disk 334, the Kerr effect is used, in which the plane of polarization rotates depending on the direction of magnetization when the laser beam is reflected.The above-mentioned analyzer The laser light that has passed through becomes bright or dark depending on the plane of polarization.The detector 343 detects this.

(J) Display control device 345 This is a control device for outputting both video information and text information to the color liquid crystal display board 311.

Among the video information and character codes output from the CD information processing device 301, the character codes are stored in the image memory 338.
The image is expanded into a character pattern image and input to the display control device 345. In this CD information processing device 301, since the moving image information and character information are stored in the same storage medium called the compact disc 334, there is no need to synchronize the two.

(l) Motor drive circuit 347: This is a circuit that controls the drive of the direct drive motor (DD motor) 348 for rotating the rotary plate 322 shown in FIG.

(w) Input/output device 349: Connected to various connectors 308 (FIG. 1), and used for outputting recorded information to an external printer as described above.

(2-3) Operation by Service Engineer 7 8 FIG. 37 shows the initial operation when the power of this CD information processing apparatus is turned on. When the power is turned on, the CP
U331 is the number I11↑(N is not read out) written in the nonvolatile memory area of RAM336.

This numerical value N is linked to a clock mechanism built into this device, and is cleared to zero at 12:00 am every morning. If the CPU 331 reads out a numerical value N that is not larger than 3 (step ■; N in FIG. 37), an instruction to input the employee number and password is displayed on the color liquid crystal display panel 3↑1 (step ■).

FIG. 38 shows the display contents on the color liquid crystal display board. The service engineer inputs the employee number and the password specified for the compact disk 334 from the keypad 315 .

After completing these inputs (Step ■: Y), the CPU
reads out the employee number of this service engineer stored in the aforementioned non-volatile memory area of the RAM 336 and the password stored in the compact disk 334 itself (step O). If these match completely (Step 2; Y), the above-mentioned numerical value N is cleared to zero (Step ○), and a menu screen is displayed on the color liquid crystal display board 311 (Step 2).

On the other hand, if one or both of the employee number and password do not match (step ■; N), the number N
is increased by +1 (step ■).

If this value is not larger than the numerical value 3 (step ◯; N), the process returns to step ◯ and an opportunity to input the employee number and password is given. At this time, the service engineer can find out the correct password by calling the boss at the sales office.

If the employee number and password are entered incorrectly four times in the same day, the numerical value N becomes larger than 3 in step (2) (Y). In this case, the color liquid crystal display board 31
"Use prohibited" is displayed at step 1 (step ■). This display continues for t seconds (step ○), after which the power is cut off (step ○). Even if the service engineer turns on the 90 power after this, since the numerical value N is larger than 3 (Stethop ■; Y), only a prohibition of use display will be displayed.

FIG. 39 shows the menu screen of this CD information processing device. The menu screen displays the following items: manual reading, fault diagnosis, document creation, and data writing, and the service engineer selects these items by inputting numbers on the keypad 315. For "document creation", since this device itself does not have a built-in printer, it can be printed by connecting it to a simple thermal transfer printer with an image sensor from the connector 308, or by printing the created compact disc 334 to a dedicated printer. You will have to print it out.

“Writing data” refers to the work of writing necessary manuals and data regarding failure diagnosis onto the compact disk 334.

FIG. 40 shows the contents displayed on the color liquid crystal display panel when "Write data" is selected on the menu screen. Service engineers are sometimes asked to repair older copiers while repairing other models at customer sites, and they may not bring the relevant manuals with them.

In such a case, data is written to the compact disc 334. Here, the "target model" is the model for which repair is requested, for example, the FX-1234.
The model number is entered as shown below. Since the data is input through public telephone lines, etc., the type of data can be selected so that only the necessary data is sent. Receiving videos can also be omitted depending on the situation.

Once the data to be written is specified, the data is received over the line. Data may be received via the public line via the connector 308 and the modem, or via the l
This is done on the 15DN communication network via the 5DN inkface device.

Since failure diagnosis and the like by the CD information processing device 301 can be performed in substantially the same manner as in the first embodiment, a detailed explanation thereof will be omitted. Note that this CD information processing device 301
Since the video information and character information are stored in the same compact disk 334 as a storage medium, there is no need to synchronize the signals of both.

(2-4> Modification of the second embodiment (14-1> Use as an English conversation teaching material) The CD information processing device can be used as a CD English conversation device by performing modifications such as storing audio information on a compact disc. I can do it.

FIG. 41 shows an outline of the circuit configuration of this CD English conversation device. Components that are substantially the same as those in FIG. 36 are designated by the same reference numerals, and their description will be omitted as appropriate.

This CD English conversation device 401 uses a read-only compact disc 402. Therefore, the auxiliary magnetic field driver 341 and the auxiliary magnetic field generator 327 shown in FIG. 36 are not provided. Audio information is also stored on the compact disc 402, and an audio output circuit 403 is provided to reproduce and output this information. Audio can be output from a small built-in speaker 404 provided on the front of the device main body 302, as well as from headphones 4.
You can also listen to it using 05.

On the other hand, the voice generated by the user of this device is inputted from the microphone 406, converted into digital voice data by the voice input circuit, and then stored in the voice storage RAM 408. The voice storage RΔM 408 can store the user's voice for a maximum length of 15 seconds.

FIG. 42 shows the state of control when hearing a conversation using this CD English conversation device. The CPU 331 shown in FIG. 41 monitors the timing at which either a repeat key or a character display key (not shown) on the key band 315 is pressed (steps (2) and (2) in FIG. 42). In this state, the color liquid crystal display board 311 displays an image related to the conversation currently in progress in its moving image area 411, as shown in FIG. Further, in a text display area 412 serving as another area, explanations of keys that can be pressed are displayed.

When the user presses the repeat key in this state (Steps ■, Y in Figure 3-4-42), the CPU 331 searches for the first address of the currently output sentence, returns to that address (Step ■), and Repeat the audio of the sentence (step ■). The sentence repeat state continues until the user presses the "progress key" (step ■). If the advance key is pressed (Y), the next sentence advances (step ■).

On the other hand, when the user presses the "character display key" during the conversation, the text is displayed on the screen (step ■; Y).

FIG. 44 shows an example of this display state.

In the character display area 412 of the color liquid crystal display board 311, sentences corresponding to the conversation played from the built-in speaker 404 are displayed. These are information that has been read out from the compact disc 402 as character code information along with audio. Users can read this text to check whether the hearing was conducted perfectly.

However, there may be unknown words in the displayed text. This CD English conversation device 401 has a dictionary function. As shown in FIG. 44, a cursor 413 is shown below the first word of the displayed sentence.

When the user presses a cursor key (not shown) on the keypad 315, the cursor 413 moves one word at a time. The user moves the cursor 413 to the position of the desired word and then presses the dictionary key (Step 2; Y). Then, the CPU 331 searches the dictionary stored on the compact disk 402 based on the character code of the specified word (step 2). Then, the search results are displayed on the color liquid crystal display board 311 (step [phase]).

Figure 45 shows that the user has 'improvements'.
This shows the search results for the word . The moving image area that existed on the right half of the color liquid crystal display board 311 has been erased, and the pronunciation and meaning of the word is displayed instead. After the user confirms the meaning of the word, press the advance key (Step OY), the screen returns to the display shown in Fig. 44, and the user can search for other words as needed (5 6 ). Step ■). If you press the advance key without pressing the dictionary key, that is, if you press the advance key twice in succession (step ■: Y), you will advance to the next sentence (step ■
).

In this manner, this CD English conversation device makes use of the features of the compact disc as a random access memory to quickly search for each scene of a conversation, repeat audio, and search for words. Furthermore, for pronunciation practice, the user's voice input from the microphone 406 can be written into the voice storage RAM 408 together with address information, and after the teacher's pronunciation, this can be played back to compare the pronunciations.

<1-1-2) Book Utilization System The CD information processing device described in the second embodiment can be made into a CD book device by adding the audio output circuit of the CD English conversation device added in the modified example. be able to. ”
This CD book device, nicknamed “CD Bookman”°, aims to digitize books that were previously created using paper, such as paperbacks and weekly magazines, which were discarded after reading. This is
Of course, this not only saves paper resources, but also allows books that were previously only available at large bookstores to be available anywhere in the country, and also leads to a reduction in the cost of books.

FIG. 46 shows the main parts of the book sales system used in this system. A book vending machine 501 is installed in a bookstore, a station waiting room, or the like. This book vending machine 501 is connected to A Shobo 503 via l5DN network 502.
A, B schools 503B, . . . N newspaper companies 503N and other book sellers are connected. The book vending machine 501 is equipped with a display 504 and a keyboard 505, and a desired book can be selected by inputting data from the keyboard 505. Furthermore, a large liquid crystal display 506 and a switch group 507 are arranged below the keyboard 505. On the large liquid crystal display 506, the titles of weekly magazines and paperback books that sell well are displayed in order.
By selectively pressing 07, books can be easily selected.

After inserting coins, a prepaid cart, or a credit card into the coin slot 511 or the card slot 512, the user removes the rewritable compact disc 334 (see Figure 36) from his CD book device and inserts it. CD slot 513 of book vending machine 501
to select books.

FIG. 47 shows the allocation of the large capacity memory provided in this book vending machine.

This memory 521 is divided into a representative book storage area 522 and a book search data area 523. The representative book storage area 522 stores the content of the latest issue of a representative book and the next release date and time. When the user selects and presses the switch group 507, the book vending machine 501 checks the next release date and time. If this is located in the future than the current date and time, the cover image of the stored book data is displayed on the display 504.
and ask the user to confirm the purchase.

When the user presses a predetermined key on the keyboard 505 to approve the purchase, data regarding the book is supplied to a writing device of the compact disc 334 (not shown) and the data is written.

On the other hand, if the next release date and time is in the past than the current one, the book search data is used to search for the phone number of the publisher, and the phone number from the publisher is sent via the 15DN network 502. Order book data. At this time,
This publisher is notified of the number of sales of the previous book. The next release date and time are entered in the data of the ordered books. When the data of the corresponding book is ordered, the contents update the corresponding area of the representative book storage area 522. Thereafter, an image of the cover of the book data is displayed on the display 504, and the user is requested to confirm the purchase. The user uses the keyboard 505.”
If you accept the purchase by pressing the second key,
The data is written by supplying it to the writing device of the compact disc 90334.

When the user inputs data from the keyboard 505, a book search is performed using the data stored in the book search data area 523.

Once the title of the book is determined by the search, it is checked whether this is the book stored in the representative book storage area 522. In the case of books stored in the representative book storage area 522, data is written to the compact disc 334 using the processing method already described. Note that if the same data has been written, the data will not be written and the fee will be refunded.

When a book other than the books stored in the representative book N storage area 522 is specified, the summary data of the book attached to the book search data is read out and displayed on the display 50.
Display on 4. Then, when the user presses the above-mentioned key to approve the purchase, the content of the book is sent from the relevant publisher using the 15DN network 502, and this is written to the compact disc 334.

By the way, in this CD book device, the color liquid crystal display board 31
As described above, 1 is a square of 106.6 x 79.8 mm, and is composed of 238 x 634 pixels.

Therefore, although images are displayed with fairly high precision, minute characters such as Chinese characters are difficult to read unless they are displayed relatively large. Therefore, in this book usage system, everything other than images is output in the form of audio, and text is displayed only when text output is required, such as in picture books or comics.

In principle, the area where the image is displayed is expanded to cover the entire area of the color liquid crystal display panel 311 to make the image clearer.

(3) Third Embodiment (3-1) Overview of 8mm Information Processing Apparatus FIG. 48 shows the external appearance of an 8mm information processing apparatus as a third embodiment of the present invention.

This 8mm information processing device 601 is a small device that uses an 8mm videotape as a storage medium. This figure shows a usage state in which the top cover 602 is opened. A color liquid crystal display panel 603 is disposed inside a top lid 602 that opens and closes with a hinge mechanism (not shown). A keypad 605 is arranged on the surface of the apparatus main body 604 facing the color liquid crystal display panel 603. Device body 60
4 is raised one step higher so that the height matches the top surface of the -E lid 602 when it is closed, and the unlock button 606 of the upper lid 602 is disposed in this portion. A tape insertion slot 607 for inserting an 8 mm video tape is arranged at the center of the front surface of the main body 604 of the apparatus. A switch 608 for taking out the tape is arranged on the left side, and a tape reset switch 609 and an electronic counter 611 are arranged on the right side. A headphone terminal 6 is provided on the side of the device body 604.
Various terminals such as 12, a power supply terminal 613, and a video input terminal 614 are arranged.

(:3-2) Circuit groove of the device Figure 49 shows the outline of the circuit configuration of this 8 mm information processing device.

This 8mm information processing device 601 includes a main CPU 621 having a central control function. Main CPU62
1 is connected to the following sections through a bus 622 such as a data bus.

(a) ROM 623 This is a read-only memory that stores programs for performing various controls of this device.

(b) RAM624: Random memory used as a primary storage area for various data.
This is access memory.

<C) Keypad 605: This is an input device used by users such as service engineers to input various data.

(d) Display control device 625 This is a control device for outputting both video information and text information to the color liquid crystal display board 603.

The moving image information output from the 8 mm video tape recorder 626 containing the 8 mm video tape 626 is supplied to the display control device 625, where it is combined with text information and output to the color liquid crystal display board 603. . A video input terminal 614 for inputting a video signal and an audio output circuit 628 are connected to the display control device 625. A connector 613 for a hesodophone is connected to the audio output circuit 628 .

(e) Image memory 629: This is a memory that stores character information to be displayed on the color liquid crystal display panel 603.

(to) DMAC 631: This is a circuit that controls the transfer of information stored in the image memory 629.

(g) Text information storage RAM 633: In this 8 mm information processing device, text information and moving image information are stored on the 8 mm videotape 626.

The character information storage RAM 633 is a memory that extracts and stores character information.

FIG. 50 shows the structure of the stored contents of the 8 mm videotape used in this embodiment. The 8 mm videotape 626 has character information and corresponding moving image address information recorded over a predetermined length from the beginning. After this, video information is recorded. The entire tape contains the 17th tape in the first embodiment.
As shown in the figure, address information is stored at intervals of 0.5 seconds.

Therefore, in this 8mm information processing device 601, character information and address information are stored in the character information storage R, AM 633 for a predetermined period of time after the device is started. After this, a menu screen is displayed, and when the user specifies the item he/she wants to use, the R, AM633 for character information storage
The corresponding address information is extracted from the address information, and the 8mm videotape 626 is fast-forwarded to the corresponding position accordingly. In this way, character information leading type synchronization is performed.

The 8 mm information processing device of this third embodiment can play back moving images for a longer time than devices using compact discs. Therefore, it is suitable for use in events that mainly involve video, such as cooking classes. Moreover, since it is possible to select detailed items of a dish on the menu screen, search by keyword, etc., it is possible to quickly find a desired part of a dish or a desired screen for that dish. For this reason, this device can be placed next to it while actually cooking.

(4) Fourth embodiment (4-1> Overview of service tool integrated device Fig. 51 shows the external appearance of a service tool integrated device as a fourth embodiment of the present invention. The service tool integrated device 711 is an attachment case, and in this embodiment, it is assumed that the service engineer carries it.

Service engineers for electronic devices such as copying machines use one of the following four methods of transportation when visiting customers.

(b) Method by car.

(Mouth) Method using a motorcycle (Bites).

(c) Method by bicycle.

(d) Method by walking.

In any of the above-mentioned methods, a conventional service engineer is required to carry an attaché case containing service tools and a service manual. Therefore, in the case of walking (d), if you carry an attaché case-type information processing device with paper, you will not need to carry a service manual, but you will have to carry two attaché cases in addition to one for service tools. This was very inconvenient in case of rainy weather.

The service tool integrated device 711 of this embodiment is a device that integrates a service tool and an information processing device, and is not particularly different in appearance from a normal attache case except that it has a floppy disk insertion slot 712 on its side. .

FIG. 52 shows this service tool integrated device in an open state. Service tool integrated device 7
11 has a structure in which a threshold plate 716 is attached between an upper lid 714 and a lower lid 715 of the attachment case to separate the two.

A color liquid crystal display board 717 with a touch panel is arranged inside the top lid 714. This color 7 liquid crystal display board 717 incorporates 1120 x 800 display pixels, and can display precise images on a relatively large screen.

A removable operation key 718 is arranged on the right side of the color liquid crystal display panel 717 in the upper lid 714 portion.

This operation key 718 can be used by the operator to
14, place it at hand, and operate it wirelessly.

A power switch 719 is arranged below the operation key 718 to turn on the power to the part of the information processing device arranged on the second lid 714.

The lower lid 715 serves as a housing section in which various tools necessary for the service, such as a screwdriver, nippers, soldering iron, or tester, are stored.The inner surface of the lower lid 715 is As shown in this figure, it may be divided by an appropriate threshold 721.

In this service tool integrated device 71.1, when the device is closed and carried, the threshold plate 716 is
It is designed to cover 17 surfaces.

Therefore, there is no risk that the color liquid crystal display panel 717 or the operation keys 718 will be destroyed by the parts housed inside the lower lid 715. Moreover, it is also possible to attach a relatively thin tool to the surface of the threshold plate 716 facing the lower lid 715, or to provide a pocket to store documents therein.

Note that the circuit configuration of this service tool integrated device 711 can be used as is from other information processing devices already described, except that the operation key 718 can be operated wirelessly, so a detailed explanation will be omitted. Is possible.

(4-2) Possibility of modification In the service tool integrated device 711 of this fourth embodiment, the floppy disk insertion slot 712 is placed outside the device, but it is placed inside the device to prevent the disk from accidentally falling out. You can. Furthermore, it goes without saying that various storage media may be used instead of the floppy disk.

In addition, in this fourth embodiment, the case where the attache case is a portable case has been explained, but as already explained, information can be stored in other portable cases such as a bag, a hand bank, a basket, etc. It goes without saying that the scope of the present invention is to add a portion having a processing function.

Further, in this fourth embodiment, a Tasochi panel is attached to the liquid crystal display panel, but this may be substituted by key operation. Further, the operation keys can also be arranged on the surface of the threshold plate.

"Effect of the Invention J As described in detail above, according to the invention as claimed in claim 1, the video information storage means for storing video information and the character information storage means for storing character information are provided separately, and the video information Since the video information output from the storage means and the character information output from the character information storage means are synchronized by the synchronization means and are displayed, data related to the display operation is inputted by the data input means. It is possible to store different information such as information and character information in appropriate storage media.Moreover, there is an effect that desired information can be quickly obtained using a data input means.

According to the second aspect of the invention, since the receiving means for inputting the moving image information and character information via the cable is provided, information can be injected into the moving image information storage means and the character information storage means from the outside. Therefore, for example, a service engineer can avoid a situation where he has to return to the office for a long time because he does not have the necessary manual, and repairs and other tasks become more efficient. Additionally, it is possible to request detailed data that is not available at the sales office, which has the effect of making it possible to utilize a wide range of detailed data.

According to the invention as claimed in claim 3, since the device is provided with a video information storage means that can randomly access video information and a character information storage means that can randomly access character information, necessary data can be quickly retrieved. can be read out and displayed.

Furthermore, in the invention as claimed in claim 3, since the moving image information and character information are displayed on the liquid crystal display board, the equipment can be made compact, and the power consumption can be reduced to increase the battery life. It has the effect of making it possible to drive time.

According to the invention set forth in claim 4, a video information storage means that can randomly access video information and a character information storage means that can randomly access character information are arranged, and the character information is stored from the character information storage means. It was decided to synchronize the video information outputted by the video information storage means using the synchronization information outputted together with the video information storage means. Therefore, synchronization with video information can be effectively achieved by using character information that can be easily separated. It also becomes possible to control this device by supplying character information from the outside under the control of a computer. Furthermore, according to the invention as claimed in claim 4, since a touch panel as a coordinate input device is superimposed on the second side of the liquid crystal display board, various information can be inputted without or hardly using a keyboard. It has the advantage of being possible.

According to the invention set forth in claim 5, the data inputted by the data input means is used to determine what kind of video information or text information is requested, and necessary data such as the creation date and time are added thereto. I decided to create a report, so
Reports based on objective facts can be quickly created. Furthermore, since the reports are digitized, it is easy to input them directly into a computer to create various data such as monthly or individual data.

According to the invention set forth in claim 6, the receiving means for inputting video information and character information via a cable not only receives necessary data from the outside, but also includes a data input means for inputting data and a diagnosis target. A diagnosis target equipment status input means for inputting the status of the equipment to be diagnosed, and a transmission means for transmitting the data input from the data input means or the diagnosis target equipment status input means to an external computer are arranged. data can be sent externally. Therefore, even in situations where it is difficult for a service engineer to make a decision on his own, he can receive the necessary information from an external computer. This has the effect that more accurate information can be obtained.

According to the invention set forth in claim 7, data stored in a card storing data for self-confirmation is read using a card reader, and the user of the device inputs data for self-confirmation using an input means. I decided to input the data and use a discriminator to check whether the data matched.

Therefore, when handling confidential information, unsuitable operators can be excluded.

Furthermore, in the invention as claimed in claim 7, if the above two data do not match, the power to the device is cut off, so anyone can understand that the device is not in a usable state, and it is not possible to use the device. Since the power is cut off even when an appropriate third party turns on the power, there is also the advantage that the power is not wasted.

According to the invention as claimed in claim 8, when a report is created based on the data input by the data input means, the content is printed out using the attached thermal printer, so that the report can be created at any site. You can create it and hand it over to the person who needs it instantly. Moreover,
In the eighth aspect of the invention, since a thermal printer is used, power consumption is low and the apparatus can be made compact.

According to the invention as set forth in claim 9, a disc player, a liquid crystal display, and a casing of a size that can be carried with one hand are provided.
Since the data input means is arranged, there is an advantage that a relatively large amount of data can be easily processed with a compact device.

According to the invention described in claim IO, the liquid crystal display is
It is attached to the main body of the apparatus housing the mm video tape recorder so as to be openable and closable, and is arranged on one side of the lid. Therefore, the size of the liquid crystal display can be increased compared to the size of the device. Furthermore, since an 8mm video tape recorder is used, long-term video output can be realized with a compact device.

According to the invention described in claim 11, there is a connector connected to the book information supply device as an external device, and information 05 06 regarding the content of the book inputted through this connector is written to a disk-shaped readable/writable storage medium. Since the information processing device is equipped with a writing means, a reading means for reading information about the contents of the book from the storage medium, and a display for displaying the image information read from the reading means, there is no need for a physical book. You can enjoy reading books and save paper resources. Furthermore, since there is no need for books to be delivered, the latest magazines and other books can always be prepared manually even in places far away from the publisher. Furthermore, according to the invention as set forth in claim 11, since it is provided with an audio output means for outputting the audio information read out from the readout stage,
This has the effect that even visually impaired people can enjoy various books using audio output.

According to the invention set forth in claim 12, the information processing function can be incorporated into a portable case such as an attache case, even though the case may be slightly larger. therefore,
There is no need to carry two cases, such as an attaché case for storing tools and the like and an attaché case for information processing, which not only makes it convenient to carry, but also reduces the risk of misplacing it. Further, materials generated in connection with the information processing device and print data discharged from the device can be stored as they are in the portable goods storage section, which is convenient.

[Brief explanation of drawings]

Figure 1 is a block diagram for explaining the present invention in detail, Figures 2 to 32 are for explaining the first embodiment of the present invention, and Figure 2 is a laptop type information processing FIG. 3 is a rear view of the laptop-type information processing device; FIG. 4 is a top plan view of the upper part of the device body of the laptop-type information processing device; FIG. 5 is the laptop-type information processing device. FIG. 6 is a block diagram showing the main parts of the circuit configuration of the information processing device, FIG. 6 is a circuit diagram specifically showing the display control device, and FIG. 7 shows a moving image obtained from an 8mm video tape recorder being displayed on the display. Fig. 8 is a flowchart showing the control when starting up the power supply, Fig. 9 is a flat view showing the card insertion instruction display on the liquid crystal display, and Fig. 10 is the reading from the employee card. Fig. 11 is a plan view showing an instruction to enter an employee number on a liquid crystal display; Fig. 12 is a plan view showing an instruction to enter a password on a liquid crystal display; Fig. 13 is a flowchart showing an overview of the original control operation of a laptop type information processing device, Fig. 14 is a plan view showing the contents of the menu screen displayed on the liquid crystal display, and Fig. 15 is a flowchart showing the outline of the original control operation of a laptop type information processing device. Figure 16 is a plan view showing an example of the content displayed on the liquid crystal display when the item ``Readout'' is selected. Figure 16 is a plan view showing the initial state of the content displayed on the liquid crystal display when the service engineer selects the video presence mark. 17 is an explanatory diagram showing how address information is stored on an 8mm videotape, and FIG. Figure 19 is a plan view showing what is displayed on the liquid crystal display after the service engineer selects the "Yes" mark, and Figure 20 is a plan view showing an example of what is displayed on the liquid crystal display when the corresponding address is reached. Fig. 21 is a plan view showing the initial display contents of the liquid crystal display when the failure diagnosis mode is set, and Fig. 22 shows the initial state of the display contents of the liquid crystal display when the service engineer has selected the offline mark. Fig. 23 is a plan view showing the content displayed on the liquid crystal display when the cassette required mark or cassette note unnecessary mark is selected in Fig. 22, and Fig. 24 is a plan view showing the content displayed on the LCD display when the cassette required mark or cassette note unnecessary mark is selected in Fig. 22. Fig. 25 is a plan view showing the content displayed on the liquid crystal display when the item `` is selected; Fig. 25 is a plan view showing the content displayed on the liquid crystal display when the service engineer selects the item ``Low quality'' regarding the copy quality; 26th
The figure is a plan view showing the content displayed on the LCD display when a service engineer presses the ``with video'' part of the item ``Cleaning the charge corotron'' with his finger.
Figure 7 is a plan view showing the case where the service engineer selects the "error code" item in the display contents of Figure 23, and Figure 28 shows an example of the display on the liquid crystal display when cueing is completed. FIG. 29 is a plan view showing questions sent from the computer side being displayed on the liquid crystal display; FIG. 30 is a perspective view showing direct failure diagnosis of the copying machine; Figure 31 is a plan view showing the display status of the liquid crystal display in direct failure diagnosis of a copying machine.
FIG. 32 is a plan view showing an example of a document displayed on a liquid crystal display, and FIGS. 33 to 47 are for explaining the second embodiment of the present invention and its modifications. Fig. 33 is a perspective view showing the appearance of the CD information processing device with all the lids closed, Fig. 34 is a perspective view showing the top cover of the CD information processing device with the top open, and Fig. 35 is a perspective view of the CD information processing device. FIG. 36 is a perspective view showing a state in which the inner lid of the processing device is opened together with the top lid (also a block diagram showing an overview of the circuit configuration of the CD information processing device, and FIG. 37 is a CD
A flowchart showing the initial operation when the information processing device is powered on, FIG. 38 is a plan view showing the display contents of the color liquid crystal display board in the state where the employee number and password are input, and FIG. A plan view showing the menu screen,
Fig. 40 is a plan view showing the contents displayed on the color liquid crystal display board when "Write data" is selected on the menu screen, and Fig. 41 is a CD English conversation in the first modification of the second embodiment. A block diagram showing the outline of the circuit configuration of the device, Fig. 42 is a flowchart showing the state of control when conducting a conversation hearing with the CD English conversation device, and Fig. 43 shows the color liquid crystal display while the conversation is in progress. Fig. 44 is a plan view showing the content displayed on the board, Fig. 44 is a plan view showing the content displayed on this color liquid crystal display board when the "character display key" is pressed, and Fig. 45 is a plan view showing the content displayed on the color liquid crystal display board when the "character display key" is pressed. FIG. 46 is a plan view of a color liquid crystal display board displaying search results when the word "'+provements" is specified, and FIG. 46 is a system showing essential parts of a book sales system in a second modification of the second embodiment Configuration diagram, No. 47
The figure is a memory configuration diagram showing the allocation of a large capacity memory provided in this book vending machine, and Figures 11, 112, and Figures 48 to 50 are diagrams for explaining the third embodiment of the present invention. Of these, FIG. 48 is a perspective view showing the external appearance of the 8mm information processing device, FIG. 49 is a block diagram showing the outline of the circuit configuration of this 8mm information processing device, and FIG.
The figure is an explanatory diagram showing the structure of the storage contents of an 8mm videotape, and Figures 51 and 52 are for explaining the fourth embodiment of the present invention, of which Figure 51 is a service tool integrated type. Perspective view showing the state where the lid of the device is closed, No. 5
FIG. 2 is a perspective view of this device with the lid open. 11...Video information storage means, 12...Character information storage means, 13...Synchronization means, 14...Display means, 15...Data Input means, 16... Portable housing, 21... Laptop type information processing device, 24.
...Display section, 24B...Liquid crystal display, 24C...
・Video area, 24D... (character display) area, 29...
・Keyboard, 42.627...8mm video tape recorder, 51.331.621...Main CPU. 53...First disk driver, 54...
...Second disk driver, 57.335...
...ROM, 58.336...RAM. 59.345.625... Display control device (synchronization means), 63... Card reader, 64... Employee card, 65... Thermal printer, 66. 349... Input/output device, 67...
・Communication control device, 70... Tasochi panel, 301
...CD information processing device, 311.603...
...Color LCD display board, 315...Keypad, 333...Disk driver, 334...
... Compact Tisf, 401 ... CD English conversation device, 13 ll 3.628 ... Audio output circuit, 1 ...
8mm information processing device, 3... RAM for character information storage, 1...
All-in-one service tool! Placement, 2...Floppy disk insertion slot, 5...Lower cover, 7...Color LCD display with touch panel, 8
...Operation key applicant: Fuji Xerx Co., Ltd. agent
Patent attorney Umeo Yamauchi0

Claims (1)

[Claims] 1. Video information storage means for storing video information, character information storage means for storing character information, and video information output from the video information storage means and output from the character information storage means. A synchronization means for synchronizing the text information, a display means for displaying the video information and the text information synchronized by the synchronization means, a data input means for inputting data related to the display operation of the display means, and storing each of these means. What is claimed is: 1. An information processing device comprising: a portable casing; 2. Receiving means for inputting video information and text information via a cable; Video information storage means for storing the video information input by the receiving means; Characters for storing the text information input by the receiving means. an information storage means, a synchronization means for synchronizing the video information output from the video information storage means and the text information output from the text information storage means, and displaying the video information and text information synchronized by the synchronization means. An information processing device comprising: a display means; a data input means for inputting data related to a display operation of the display means; and a portable housing storing each of these means. 3. A video information storage means that can randomly access video information; a character information storage means that can randomly access character information; and video information storage based on synchronization information output together with the character information from the character information storage means. a synchronizing means for synchronizing the video information outputted by the means; a liquid crystal display board for displaying the video information and character information synchronized by the synchronizing means; a keyboard for inputting data regarding display operations of the liquid crystal display board; 1. An information processing device comprising: a portable casing storing means. 4. Video information storage means capable of randomly accessing video information; character information storage means capable of randomly accessing character information; and video information storage using synchronization information outputted from the character information storage means together with the character information. A synchronizing means for synchronizing the video information outputted by the means, a liquid crystal display board for displaying the video information and character information synchronized by the synchronizing means, and a touch panel as a coordinate input device superimposed on the liquid crystal display board. , characterized by comprising a character information selection control means for selecting character information to be read from the character information storage means in accordance with data selected by the touch panel, and a portable housing storing each of these means. Information processing equipment. 5. Synchronizing the video information storage means for storing video information, the character information storage means for storing character information, and the video information output from the video information storage means and the character information output from the character information storage means. a synchronizing means; a display means for displaying the video information and text information synchronized by the synchronizing means; a data input means for inputting data regarding display operations of the display means; and a predetermined data input from the data input means. What is claimed is: 1. An information processing device comprising: report creation means for compiling information and creating a report; and a portable casing in which these means are stored. 6. Receiving means for inputting video information and text information via a cable; Video information storage means for storing the video information input by the receiving means; Characters for storing the text information input by the receiving means. an information storage means, a synchronization means for synchronizing the video information output from the video information storage means and the text information output from the text information storage means, and displaying the video information and text information synchronized by the synchronization means. a display means; a data input means for inputting data; a diagnostic target equipment state input means for inputting the state of the equipment to be diagnosed; An information processing device comprising: a transmitting means for sending data to a computer; and a portable case storing each of these means. 7. A power source for operating the device, a card reader for reading data stored in a card storing data for self-confirmation, a video information storage means for storing video information, and a text information storage device for storing text information. a storage means, a synchronization means for synchronizing the video information output from the video information storage means and the text information output from the text information storage means, and a display for displaying the video information and text information synchronized by the synchronization means. a data input means for inputting data related to the display operation of the display means and data for self-confirmation; and a data input means for inputting data for self-confirmation and data for self-confirmation inputted from the data input means, and a self-confirmation data input means for self-confirmation in which the data for self-confirmation inputted from the data input means is read by a card reader. a discriminating means for discriminating whether or not the data match the data; a power cutoff means for cutting off the power supply when the discriminating means does not match the data; a portable housing housing each of these means; An information processing device comprising: 8. Synchronizing the video information storage means for storing video information, the character information storage means for storing character information, and the video information output from the video information storage means and the character information output from the character information storage means. a synchronizing means; a display means for displaying the video information and text information synchronized by the synchronizing means; a data input means for inputting data regarding display operations of the display means; and a predetermined data input from the data input means. The present invention is characterized by comprising: a report creation means for compiling information and creating a report; a thermal printer for outputting the report created by the report creation means; and a portable housing housing each of these means. Information processing device. 9. A housing of a size that can be carried with one hand; a disc player built into the housing; a liquid crystal display disposed on one side of a lid attached to the housing so as to be openable and closable; An information processing apparatus comprising: a display control means for displaying video information and text information on the liquid crystal display; and a data input means for inputting data regarding display operations of the liquid crystal display. a 10.8 mm video tape recorder; a liquid crystal display mounted on one side of the lid and attached to the main body of the device in which the 8 mm video tape recorder is housed so as to be openable and closable; and a text information storage means for storing text information. , display control means for displaying moving image information read from the 8mm video tape recorder and text information read from the text information storage means on the liquid crystal display; and data for inputting data regarding display operations on the liquid crystal display. An information processing device comprising: input means. 11. A connector connected to the book information supply device as an external device; a writing means for writing information related to the contents of the book inputted through this connector into a disk-shaped readable/writable storage medium; and a book reading from the storage medium. a reading means for reading out information regarding the content of the reading means; a display for displaying the image information read from the reading means; and an audio output means for outputting the audio information read from the reading means; An information processing device characterized by comprising a casing of a size that can be carried with one hand. 12. Synchronizing the video information storage means for storing video information, the text information storage means for storing text information, and the video information output from the video information storage means and the text information output from the text information storage means. a synchronization means; a display means for displaying video information and text information synchronized by the synchronization means; a data input means for inputting data regarding display operations of the display means; and a portable device for storing portable items such as tools and books. An information processing device comprising: a tool storage means; and a portable casing in which each of these means is stored.