JPH03283945A - Return processing system for electronic mail system - Google Patents

Abstract

PURPOSE:To attain the return of a received mail without reference of the user by registering a message desired to be informed to a caller in the case of reception of a mail as a return mail and sending the registered return mail to the caller after the mail is received immediately. CONSTITUTION:A mail reception section 11 in a mail system 10 receives a mail from other mail system 13, then a mail return processing section 7 is started and a return mail 4 to a caller of a received mail is retrieved from a return mail reservation file 3 of the user receiving the mail and a mail identifier of the received mail is added as the information telling to which mail the return is given to the retrieved return mail 4 to request the transmission of the mail to a mail transmission section 12 of the mail system 10. The mail transmission section 12 sends the mail whose transmission is requested is sent to the mail system 13 of the transmission destination.

Description

[Detailed Description of the Invention] [Field of Industrial Application] The present invention relates to a reply processing method for an e-mail system, and particularly to a reply processing method for an e-mail system that sends and receives mail according to a protocol that is uniformly defined between computer systems. .

[Conventional technology]

In conventional email systems, when a user wants to reply to an email they have received, the user actually refers to the email they received, creates a reply email to the sender, and leaves it up to the user to reply to the email. was being sent.

[Problem to be solved by the invention]

In the reply processing method of the conventional e-mail system described above, when a user receives an e-mail, there is no means for automatically replying to the sender of the e-mail without referring to the received e-mail.

[Means to solve the problem]

The reply processing method of the e-mail system of the present invention is a reply processing method of an e-mail system that sends and receives e-mails according to a protocol uniformly defined between computer systems. an e-mail system that has a mail transmitter that sends e-mails to other e-mail systems, and a reply e-mail that the user creates in advance to send to the sender when an e-mail is received and saves it in a file for each user. A reply mail registration processing program that serves as a means for storing the reply mail, and a reply mail processing program that stores the reply mail body, which is the content of the reply mail received from the reply mail registration processing program, for each user in correspondence with the destination. a mail storage file; activated when the e-mail system receives an e-mail from an e-mail system of another computer system;
a reply mail acquisition processing unit that receives the mail received by a mail reception unit in the mail system and retrieves a reply mail to the sender of the received mail from the reply mail storage file in order to reply to the received mail; an email reply processing unit that includes a reply email transmission requesting unit that adds information on which email the reply is for to the reply email acquired by the reply email acquisition processing unit, and requests the email transmission unit in the email system to send the email; It is characterized by having the following.

〔Example〕

Next, the present invention will be explained with reference to the drawings.

FIG. 1 shows an embodiment of the present invention, FIG. 2 shows the actual processing flow of the mail reply processing section 7, and FIG. 3 shows the details of the received mail received by the mail receiving function 11 of the mail system 10. An example is shown in FIG. 4, which shows a specific example of the reply mail storage file 3.

A user 1 of the mail system 10 starts a reply mail registration processing program 2 in order to create and save a reply mail to a received mail in advance.

The reply mail registration processing program 2 registers a reply mail 4 consisting of a reply destination 5 and a reply mail body 6 in a reply mail storage file 3 for the user 1.

When the mail receiving section 11 in the mail system 10 receives a mail from another mail system 13, it starts the mail reply processing section 7.

The reply mail acquisition processing section 8 in the mail reply processing section 7 searches the reply mail 4 for the sender of the received mail received from the mail reception section 11 from the reply mail storage file 3 of the user who received the mail.

The reply mail transmission request unit 9 in the mail reply processing unit 7 adds the mail identifier of the received mail to the reply mail 4 searched by the reply mail acquisition processing unit 8 as information about which mail the reply is for, and sends it to the mail system. 10 is requested to send an email.

The mail sending unit 12 sends the mail requested to be sent to the mail system 13 of the destination.

Next, based on FIG. 1, the processing of the mail reply processing section 7 will be explained using FIG. 2, FIG. 3, and FIG. 4.

In the mail receiving unit 11 of the mail system 10, by receiving the received mail 3-1 whose destination 3-4 is rsuzuki/xYznetJ, the mail reply processing m7 is performed.
is activated (step 2-1 in FIG. 2).

First, as a specific example of the reply mail storage file 3 of user rsuzuki/xVznetJ, a reply mail storage file 4-1 will be described.

The email reply processing unit 7 sends the email recipient rsuzuki
The reply mail storage file 4-1 assigned to /xyznetJ is opened (step 2-2).

Search for reply mail 4 with address 5 blank, but the corresponding mail does not exist, so next search for reply mail 4 whose address 5 is the sender/sender name ryamada/abcnetJ3-3 of received mail 3-1. Search (step 2-3.2-4.2-7).

Obtain the corresponding reply mail 4-2, and write the received mail 3-2 to indicate that it is a reply to the received mail 3-1.
1 mail identifier rmailo.

Using the information in 1234J 3-2 as the mail identifier to be replied to, a request is made to the mail transmitter 12 of the mail system 10 to send the mail, and the mail transmitter 12 transmits the mail to the destination mail system 13 ( Step 2-8
．． 2-9. end).

Next, as a specific example of the reply mail storage file 3 for "user rsuzuk i/xyznet", a description will be given using the reply mail storage file 4-3.

The e-mail reply processing unit 7 sends the e-mail recipient "5uzuki"
The reply mail storage file 4-3 assigned to /x7znetJ is opened (step 2-2).

If the destination 5 of the reply mail 4 is blank, it indicates a reply email to an email from an arbitrary sender, and a search is made for a reply email 4 with the destination 5 blank (step 2-
3).

Obtain the corresponding reply email 4-4 and set the sender name of the received email 3-1 as the destination: ryamada/abcnetJ
(Steps 2-4 and 2-5).

Also, to indicate that the reply email 4-4 is a reply to the received email 3-1, the information in the email identifier rmai 1001234'' 3-2 of the received email 3-1 is added as the email identifier information for the reply target. Email system 1
0's mail transmitting section 12 to send the mail, and the mail transmitting section 1
2 is sent to the destination mail system 13 (step 2-6).

Sender name of received email 3-1: ryamada/abcn
etj 3-3 as the reply destination, but since there is no corresponding mail, the process ends (Step 2-7. End).

〔Effect of the invention〕

As explained above, the present invention allows a message to be sent to the sender when an email is received to be registered in advance as a reply email, and immediately after receiving the email, the registered reply email is sent to the sender. This makes it possible to automatically reply to emails without the user having to refer to the received email.

[Brief explanation of drawings]

FIG. 1 is a block diagram showing one embodiment of the present invention, FIG. 2 is a diagram showing the actual processing flow of the mail reply processing section 7, and FIG.
The figure shows a specific example of the mail receiving section 11 in the mail system 10, and FIG. 4 shows a specific example of the reply mail storage file 3. 1... User, 2... Reply email registration processing program, 3... Reply email storage file, 4... Reply email, 5... Address, 6... Reply email body, 7...
...Email reply processing section, 8..Reply mail acquisition processing section, 9..Reply mail transmission request section, 10.13..Mail system, 11..Mail reception section, 12..Mail transmission. Department.

Claims (1)

[Claims] A mail receiving unit that receives mail from another email system in a reply processing method of an email system that sends and receives emails according to a protocol uniformly defined between computer systems; An e-mail system having an e-mail transmission part that sends e-mails, and a means for a user to create in advance a reply e-mail sent to the sender when an e-mail is received and save it in a file for each user. a reply mail registration processing program, a reply mail storage file that stores the reply mail body, which is the content of the reply mail received from the reply mail registration processing program, for each user in correspondence with its destination; It is activated when the mail system receives an e-mail from the e-mail system of another computer system,
a reply mail acquisition processing unit that receives the mail received by a mail reception unit in the mail system and retrieves a reply mail to the sender of the received mail from the reply mail storage file in order to reply to the received mail; an email reply processing unit that includes a reply email transmission requesting unit that adds information on which email the reply is for to the reply email acquired by the reply email acquisition processing unit, and requests the email transmission unit in the email system to send the email; A reply processing method for an e-mail system, which is characterized by providing a reply processing method.