JP2830769B2 - E-mail reception processing device - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an electronic mail system, and more particularly, to an electronic mail reception processing device for controlling reception and reply of an electronic mail.

[0002]

2. Description of the Related Art Japanese Patent Application Laid-Open No. 2-241241 discloses the following technology.

[0003] An electronic mail system is provided with an absent information registration unit and means for judging whether or not the transmitted mail matches the absent information.

The electronic mail system is provided with a transfer information registering section and means for determining whether or not the transmitted mail matches the transfer information. When the mail matches, the mail is automatically transferred to a designated user.

[0005]

In this conventional technique, all transmitted mails including a mail to be transferred without being received are temporarily stored in a recipient's mailbox. There is a problem that transfer cannot be performed efficiently.

[0006] The conventional automatic reply and transfer functions of mail when the recipient is absent are executed only based on conditions preliminarily registered by the recipient, and are automatically replied without considering the request of the sender. There is a problem that it is automatically transferred.

An object of the present invention is to efficiently perform an electronic mail transfer process.

Another object of the present invention is to prevent mails which the recipient does not want to receive from being stored in the mailbox of the recipient.

Another object of the present invention is to make it possible to determine the handling of a received mail when a recipient is absent in consideration of the requirements of both the sender and the recipient.

[0010]

[0011]

[0012]

The first e-mail reception processing apparatus SUMMARY OF THE INVENTION The present invention is a user of the plurality of computer systems connected via a network transmitter and the receiver sends and receives e-mail In the e-mail system, a temporary storage unit that receives the e-mail transmitted by the sender and an absence message that indicates that the e-mail received by the temporary storage unit cannot be received are registered for each recipient. Absent message information section,
A desired transfer destination information section for registering transfer destination information including an address and a mail address of a transfer destination of the e-mail received by the temporary storage section for each recipient, and the temporary storage section receiving the e-mail. At this time, a dialog that is a document mail in which the absence message registered in the absence message information section and the transfer destination information registered in the desired transfer destination information section are edited is created, and the created dialog is transmitted to the transmission section. And a mail control unit for sending to the user.

[0013] A second electronic mail reception processing device according to the present invention is the electronic mail system in which a sender and a receiver who are users of a plurality of computer systems connected via a network transmit and receive an electronic mail. A temporary storage unit that receives the e-mail transmitted by the sender, a mail storage unit that accumulates the e-mail received by the temporary storage unit for each recipient, and a e-mail received by the temporary storage unit. On the other hand, when receiving an instruction from the sender to transfer the e-mail to another user, the e-mail is transferred to the other user, and the e-mail is sent from the sender to the sender. The e-mail is returned to the sender when the instruction to reply is received, and the e-mail is sent to the e-mail when the instruction to store the e-mail in the mail storage unit is received from the sender. And a mail control unit that accumulates in the mail accumulating unit.

[0014] A third electronic mail reception processing device according to the present invention is the electronic mail system in which a sender and a receiver who are users of a plurality of computer systems connected via a network transmit and receive an electronic mail. A temporary storage unit that receives the e-mail transmitted by the sender, a mail storage unit that accumulates the e-mail received by the temporary storage unit for each recipient, and stores the e-mail received by the temporary storage unit. An absence message information section for registering an absence message representing that the message cannot be received for each of the recipients, and transfer destination information including an address and a mail address of a transfer destination of the electronic mail received by the temporary storage section. A desired transfer destination information section registered for each recipient, the absence message and the desired transfer destination information registered in the absence message information section A dialog creating unit for creating a dialog that is a document mail edited with the transfer destination information registered in the unit, and transmitting the dialog created by the dialog creating unit to the sender, and transmitting the dialog to the sender. A dialog transmitting / receiving unit for receiving a reply from the server, and when the temporary storage unit receives the e-mail, the dialog creating unit creates the dialog, and the created dialog is sent by the dialog sending / receiving unit. Sent to the sender, if the reply from the sender to the dialog received by the dialog sending and receiving unit indicates that the email is to be forwarded to another user, the email is sent Forwarding to the other user, replying to the dialog from the sender replies the email to the sender If the reply is from the sender to the dialog, the reply from the sender indicates that the e-mail is to be stored in the mail storage unit. A mail control unit for storing the electronic mail in the mail storage unit.

[0015] A fourth electronic mail reception processing device of the present invention is the electronic mail system in which a sender and a receiver who are users of a plurality of computer systems connected via a network transmit and receive an electronic mail. A temporary storage unit that receives the e-mail transmitted by the sender, a mail storage unit that accumulates the e-mail received by the temporary storage unit for each recipient, and a e-mail storage unit that stores the e-mail received by the temporary storage unit. Receiving, from the e-mail received by the temporary storage unit, an automatic reply processing condition information unit for registering the sender of the e-mail replying without being stored in the e-mail storage unit for each recipient; An absence message information part for registering an absence message for each of the recipients that expresses that the e-mail cannot be received. A desired transfer destination information section for registering transfer destination information including an address and a mail address of a transfer destination for each of the recipients, and the absence message registered in the absence message information section and the desired transfer destination information section registered in the desired transfer destination information section. A dialog creating unit that creates a dialog that is a document mail edited with the transfer destination information, and transmits the dialog created by the dialog creating unit to the sender, and sends a reply to the dialog from the sender. When the dialog transmission / reception unit to receive, and the receiver of the e-mail received by the temporary storage unit and the sender corresponding to the receiver are registered in the automatic reply processing condition information unit Replying the email to the sender,
If not registered, the dialog creation unit creates the dialog, the created dialog is transmitted to the sender by the dialog transmission / reception unit, and the dialog transmission / reception unit receives the dialog for the dialog. If the reply from the sender indicates that the e-mail is to be forwarded to another user, the e-mail is forwarded to the other user, and the reply to the dialog from the sender is transmitted to the other user. If the e-mail is instructed to be sent back to the sender, the e-mail is sent back to the sender, and the reply from the sender to the dialogue stores the e-mail in the mail storage unit. And a mail control unit for storing the electronic mail in the mail storage unit.

[0016]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS One embodiment of the present invention will be described below in detail with reference to the drawings.

Referring to FIG. 1, an electronic mail reception processing apparatus according to an embodiment of the present invention registers a temporary storage unit 1 for receiving a transmitted mail and a condition of a mail which the recipient does not want to receive. An automatic reply processing condition information section 3, an absence message information section 6 for registering the absence message of the recipient,
A desired transfer destination information section 7 for registering the transfer destination information of the mail desired by the recipient, an absence message registered in the absence message information section 6 and the transfer destination information of the mail registered in the desired transfer destination information section 7 A dialog creating unit 5 for creating a dialog, a dialog sending / receiving unit 4 for transmitting a dialog created by the dialog creating unit 5 to a sender and receiving a reply to the dialog by the sender, and an email for storing the received email If the mail received by the storage unit 8 and the temporary storage unit 1 meets the conditions registered in the automatic reply processing condition information unit 3, the mail is returned to the sender, and the dialog transmission / reception unit 4 receives the mail. If the dialogue instructed to forward the e-mail, the e-mail is forwarded. If the dialogue instructs the e-mail to be returned, the e-mail is sent. Reply to, if the dialog is indicated the accumulation of the mail storage portion 8 of the mail and a mail control unit 2 which for storing the mail to the mail storage unit 8.

Next, the operation of one embodiment of the present invention will be described with reference to FIGS.

When it is desired to automatically return a specific mail delivered to the receiver to the sender for an arbitrary reason, for example, a long absence, the receiver sets the conditions for specifying the mail in an automatic reply processing condition information section. 3 is registered with the ID of the receiver. In this embodiment, the sender I as shown in FIG.
It is assumed that D (A-ID) is registered in the automatic reply processing condition information section 3 with the recipient ID (B-ID) added as a condition for specifying the mail.

When it is desired to automatically return an arbitrary message to the sender for a specific mail delivered to the receiver, the receiver attaches the ID of the receiver to the absent message information section 6 with the message to be returned. And register. In this embodiment, the message shown in FIG.
(B-ID) and registered in the absence message information section 6.

When it is desired to transfer a specific mail delivered to a recipient to an arbitrary user, the recipient is required to send the destination address (C, D) and mail address (C-ID, D-ID).
Is registered in the desired transfer destination information section 7 with the ID (B-ID) of the receiver. In this embodiment, it is assumed that the destination address and the mail address as shown in FIG.

When a mail is transmitted from sender A to receiver B, the mail is stored in temporary storage unit 1.

The mail control unit 2 takes out the mail from the temporary storage unit 1 and sends the ID (A-ID) of the sender A of the mail.
And the ID of recipient B (B-ID) are read (step 2
1).

The mail control unit 2 determines that the ID (B-ID) of the receiver B of the mail extracted from the temporary storage unit 1 is the automatic reply processing condition information unit 3
Is determined (step 22). If registered, the ID of the sender A of the mail (A
It is determined whether or not (−ID) is registered in the automatic reply processing condition information section 3 as a recipient of the automatic reply processing of the receiver B (step 23). If the ID is registered, the mail is returned to the sender A. (Step 24). When executing the step 24, the mail control unit 2 may attach a message such as "The mail sent by you was not accepted by the recipient's request" to the reply mail (step 25).

The mail control unit 2 checks the ID of the recipient B of the mail extracted from the temporary storage unit 1 in step 22.
If it is determined that (B-ID) is not registered in the automatic reply processing condition information section 3 as a recipient who desires automatic reply processing, or in step 23, the sender A of the mail
If the ID (A-ID) of the recipient B is not registered in the automatic reply processing condition information section 3 as the subject of the automatic reply process of the recipient B, the ID (B-ID) of the recipient B desires to transmit the absence message. It is determined whether or not the recipient is registered in the absence message information section 6 (step 26), and if registered, the absence message for the recipient B is extracted from the absence message information section 6 (step 27).

The mail control unit 2 further stores the ID of the recipient B
It is determined whether or not (B-ID) is registered in the desired transfer destination information section 7 as a recipient who wants to transfer the mail (step 28). If it is registered, the desired transfer destination information section 7 is determined.
The address and mail address (hereinafter referred to as transfer destination information) of the transfer destination for the recipient B are extracted from (step 29).

The mail control unit 2 determines in step 26 that the absence message for the recipient B is the absence message information unit 6
If the transfer destination information of the mail for the recipient B is not registered in the desired transfer destination information section 7 in step 28, the mail extracted from the temporary storage section 1 in step 22 Mail storage unit 8
(Step 2A).

The mail control unit 2 activates the dialog creating unit 5 and sends to the dialog creating unit 5 at least one of the absence message for the recipient B extracted in step 27 and the transfer destination information extracted in step 29. Is passed (step 2B).

The dialog creation unit 5 receives at least one of the absence message for the recipient B and the transfer destination information from the mail control unit 2 and edits the information to create a dialog. (Step 5
1).

The mail control unit 2 activates the dialog sending / receiving unit 4 and passes the dialog created by the dialog creating unit 5 to the dialog sending / receiving unit 4 (step 2).
C).

The dialog transmission / reception unit 4 transmits the dialog received from the mail control unit 2 to the sender A (step 41).

FIG. 5 is an example of a dialog transmitted to the sender A, and is a mail in which an absence message, transfer destination information, information indicating whether or not a reply is desired, and the like are edited. When the sender A receives the dialog, and wishes to forward the mail sent by himself / herself to another user,
When the transfer destination information of the dialog is updated so as to indicate that, and the mail is to be replied, or when the mail is to be stored in the mail storage unit 8 without reply, the information indicating whether or not the reply of the dialog is desired. Is updated so as to indicate that, and the updated dialog is returned to the dialog transmitting / receiving unit 4. In the example shown in FIG. 5, the dialog is edited so that the dialog updating process of the sender A is performed by selecting an item. As long as the contents can be shown, for example, a document format can be adopted.

The dialog transmitting / receiving unit 4 receives the dialog updated by the sender A (step 4).
2).

The mail control unit 2 determines whether the dialog received by the dialog transmission / reception unit 4 indicates that the mail is to be transferred to another user (step 2).
D) If instructed, the address and mail address of the other user are extracted from the desired transfer destination information section 7 (step 2E), and the mail extracted from the temporary storage section 1 in step 22 is read by the user. (Step 2
F).

When it is determined in step 2D that the dialog does not instruct the transfer of the mail, the mail control unit 2 determines whether or not the dialog instructs the reply of the mail (step 2G), If so, the mail retrieved from the temporary storage unit 1 is returned to the sender A (step 2H).

After the end of step 2F, the mail control unit 2
Alternatively, if it is determined in step 2G that the dialog does not instruct the reply of the mail, it is determined whether or not the dialog instructs the mail to be stored in the mail storage unit 8 (step 2I). If you have
The mail extracted from the temporary storage unit 1 is stored in the mail storage unit 8 (step 2J).

Thus, the processing of the electronic mail reception processing device, which is the operation of the embodiment of the present invention, is completed.

The e-mail reception processing device according to one embodiment of the present invention provides an e-mail reception processing
It is possible to prevent the mail from being stored in the mail storage unit of the recipient, and it is possible to determine the handling of the received mail when the recipient is absent in consideration of the requirements of both the sender and the recipient. .

[0039]

As described above, the electronic mail reception processing device of the present invention can prevent a mail that the recipient does not want to receive from being stored in the mail storage unit of the recipient. Since the handling of the received mail when the user is absent can be determined in consideration of the requirements of both the sender and the receiver, there is an effect that the transfer processing of the electronic mail can be efficiently performed.

[Brief description of the drawings]

FIG. 1 is a block diagram showing one embodiment of the present invention.

FIG. 2 is a diagram showing an example of the contents of an automatic reply processing condition information section 3 in one embodiment of the present invention.

FIG. 3 is a diagram showing an example of the contents of an absence message information section 6 in one embodiment of the present invention.

FIG. 4 is a diagram showing an example of the contents of a desired transfer destination information section 7 in one embodiment of the present invention.

FIG. 5 is a diagram showing an example of a dialog in one embodiment of the present invention.

FIG. 6 is a flowchart showing a part of a process of a mail control unit 2 in one embodiment of the present invention.

FIG. 7 is a flowchart showing a part of the processing of the mail control unit 2 and the processing of the dialog transmitting / receiving unit 4 and the dialog creating unit 5 in one embodiment of the present invention.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Temporary storage part 2 Mail control part 3 Automatic reply processing condition information part 4 Dialog transmission / reception part 5 Dialog creation part 6 Absence message information part 7 Desired transfer destination information part 8 Mail storage part

──────────────────────────────────────────────────続 き Continued on front page (58) Field surveyed (Int.Cl. ⁶ , DB name) H04L 12/54 H04L 12/58

Claims (4)

(57) [Claims] 1. An e-mail system in which a sender and a receiver, who are users of a plurality of computer systems connected via a network, transmit and receive an e-mail, wherein the e-mail transmitted by the sender is received. A temporary storage unit; an absence message information unit for registering, for each of the recipients, an absence message indicating that the e-mail received by the temporary storage unit cannot be received; and the e-mail received by the temporary storage unit A desired transfer destination information section for registering transfer destination information including a destination address and a mail address of each transfer destination for each of the recipients, and registering in the absence message information section when the temporary storage section receives the email. Creates a dialog that is a document mail in which the specified absence message and the transfer destination information registered in the desired transfer destination information section are edited. And a mail control unit for transmitting the created dialog to the sender. 2. An e-mail system in which a sender and a receiver, who are users of a plurality of computer systems connected via a network, transmit and receive an e-mail, wherein the e-mail transmitted by the sender is received. A temporary storage unit, a mail storage unit that stores the e-mail received by the temporary storage unit for each recipient, and, for the e-mail received by the temporary storage unit, the e-mail from the sender When receiving an instruction to transfer the e-mail to another user, the e-mail is transferred to the other user, and when receiving an instruction from the sender to return the e-mail to the sender, the e-mail is sent to the other user. A mail control unit for returning an e-mail to the sender and, when receiving an instruction from the sender to store the e-mail in the mail storage unit, storing the e-mail in the mail storage unit. E-mail reception processing apparatus, characterized in that the. 3. An e-mail system in which a sender and a receiver, who are users of a plurality of computer systems connected via a network, transmit and receive an e-mail, wherein the e-mail transmitted by the sender is received. A temporary storage unit, a mail storage unit that stores the e-mail received by the temporary storage unit for each of the recipients, and an absence message expressing that the e-mail received by the temporary storage unit cannot be received. An absent message information section registered for each recipient; and a desired transfer destination information section for registering, for each recipient, transfer destination information including a destination address and a mail address of the transfer destination of the e-mail received by the temporary storage section. Editing the absence message registered in the absence message information section and the transfer destination information registered in the desired transfer destination information section A dialog creation unit that creates a dialog that is a document mail, and a dialog transmission / reception unit that sends the dialog created by the dialog creation unit to the sender and receives a reply to the dialog from the sender. When the temporary storage unit receives the e-mail, creates the dialog by the dialog creating unit, sends the created dialog to the sender by the dialog sending / receiving unit, and sends / receives the dialog. If the reply from the sender to the dialog received by the unit indicates that the e-mail is to be forwarded to another user, the e-mail is forwarded to the other user, and the If the reply from the sender indicates that the email is to be returned to the sender, the email If the reply from the sender to the dialog indicates that the e-mail is to be stored in the mail storage unit, the e-mail is stored in the mail storage unit. An electronic mail reception processing device comprising a control unit. 4. An e-mail system in which a sender and a receiver, who are users of a plurality of computer systems connected via a network, transmit and receive an e-mail, wherein the e-mail transmitted by the sender is received. A temporary storage unit, a mail storage unit that stores the e-mail received by the temporary storage unit for each recipient, without storing the e-mail received by the temporary storage unit in the mail storage unit. An automatic reply processing condition information section for registering the sender of the e-mail to be returned for each of the recipients; and an absence message indicating that the e-mail received by the temporary storage section cannot be received. Absent message information section registered for each user, and an address and a mail address of a transfer destination of the e-mail received by the temporary storage section A desired transfer destination information section for registering destination information for each recipient, a document in which the absence message registered in the absence message information section and the transfer destination information registered in the desired transfer destination information section are edited. A dialog creating unit that creates a dialog that is an email; a dialog sending / receiving unit that sends the dialog created by the dialog creating unit to the sender and receives a reply to the dialog from the sender; When the recipient of the e-mail received by the temporary storage unit and the sender corresponding to the recipient are registered in the automatic reply processing condition information unit, the e-mail is returned to the sender. If not registered, the dialog creating unit creates the dialog and sends the created dialog to the dialog sending / receiving. And transmitting the electronic mail to another user when the reply from the sender to the dialog received by the dialog transmitting / receiving unit indicates that the electronic mail is to be transferred to another user. Forwards an email to the other user and returns the email to the sender if the reply from the sender to the dialog indicates that the email is to be returned to the sender. A mail control unit that stores the electronic mail in the mail storage unit when the reply to the dialog from the sender indicates that the electronic mail is stored in the mail storage unit. An e-mail reception processing device.