JPH03217968A - Automatic cash transfer device - Google Patents

Abstract

PURPOSE:To obtain the information on the end of the transfer in voices with an access given to a voice mail service center by providing a voice information output means which outputs the voice information on the end of the transfer to the voice mail service center. CONSTITUTION:When the transfer is through, a voice information output means 22 outputs the voice information on the end of the transfer to a voice mail service center 34. Thus the transferee side has an access to the center 34 via a telephone 38, etc., at convenience of the transferee side. So that the information on the end of the transfer is obtained in voices from the center 34.

Description

DETAILED DESCRIPTION OF THE INVENTION <<Industry> 2 Field of Application> The present invention relates to an automatic cash transfer device used in stores of financial institutions such as banks.

《Prior Art》 As one of the online terminal devices installed in the stores of financial institutions such as banks, there is an automatic cash transfer device that is operated by the sender to transfer cash. It has been put into practical use as a rock or as an ATV with a transfer function.

<<Problems to be Solved by the Invention>> When cash is transferred using an automatic cash transfer device as described above, it is not possible to automatically notify the transferee that the transfer has been completed. , separately by phone,
There is a problem in that it is necessary to notify the transferee of the completion of the transfer by mail or the like.

SUMMARY OF THE INVENTION In view of the above-mentioned problems, an object of the present invention is to provide an automatic cash transfer device that is improved so that the transferee can confirm that the transfer has been completed without the transferee having to separately notify the transfer completion. It is said that

<<Means for Solving the Problems>> According to the present invention, the above-mentioned object includes a voice information output means for outputting voice information regarding the completion of a transfer to a voice mail service center, and access to the voice mail service center is provided. This is accomplished by an automatic cash transfer device configured to provide voice information regarding the completion of the transfer.

<<Operation>> According to the above-described configuration, when the transfer is completed, the voice information output means outputs voice information regarding the completion of the transfer to the voice mail service center. By accessing the voice mail service center using the voice mail service center, information regarding the completion of the transfer can be obtained by voice from the voice mail service center.

<<Example>> The present invention will be described in detail below with reference to the accompanying drawings.

FIG. 1 shows one embodiment of an automatic cash transfer device according to the present invention. In FIG. 1, the reference numeral 10 generally indicates an automatic cash transfer device according to the present invention, and the automatic cash transfer device 10 includes a main control unit 12 including a CPU, etc., and a main control unit 12 that counts money withdrawals. , Money withdrawal unit 1 that controls money withdrawal
4, a slip/card processing unit 16 that prints information corresponding to the transaction details on the slip and reads data from a magnetic card inserted into a card slot (not shown); and prints the transaction details on the passbook. an online interface unit 20 that sends data to a front-end processor (described later); an audio information output unit 22 that outputs audio information regarding the completion of a transfer;
The customer service control section 28 controls the screen display of the display 24 and receives various information from the touch panel 26 operated by the payer.

The audio information output unit 22 displays the transaction details, that is, the touch panel 2
Depending on the details of the transfer input in step 6 and the data on the magnetic card, voice information regarding the completion of the transfer, such as the date of transfer, amount of transfer, account number of transferee, and payer, is generated. The voice information output unit 22 is configured to operate selectively depending on whether or not a transfer completion notification is required by voice mail, and whether or not this is necessary is selected and set by the payer on the touch panel 26. .

FIG. 2 shows an example of an online control system including an automatic cash transfer machine configured as described above. A plurality of automatic cash transfer devices 10 installed in each store such as a bank are connected to a front-end processor (FE) through a communication line.
P) 30, and the online interface unit 20 transmits information regarding cash transfer and audio information regarding the completion of the transfer from the audio information output unit 22 to the front end processor 30.

The front end processor 30 receives information regarding cash transfers and voice information regarding completion of the transfer from each automatic cash transfer device 10, and sends the information regarding cash transfers to an accounting host computer 32 provided in a calculation center or the like as in the past. In addition to this, voice information regarding the completion of the transfer is also sent to the voice mail service center 34.

The voice mail service center 34 constructs a voice mail data file that stores voice information regarding the completion of the transfer from the front end processor 30, using the account number of the transfer destination as an index item.

The voice mail service center 34 is connected to the public telephone network 36, and is connected to the public telephone network 36, and is connected to the public telephone network 36, and is connected to the public telephone network 36, and is connected to the public telephone network 36, and is connected to the public telephone network 36, and is connected to the public telephone network 36, and is connected to the public telephone network 36.
- can be selectively accessed by Z's telephone 38.

Next, the operation flow during the transfer process will be explained using FIG.

To transfer cash, as shown in steps 10 to 40, first insert a magnetic card for user identification into the card insertion slot (not shown) of the automatic cash transfer device 10, and then enter the password using the touch panel 26. ,Transfer amount of money,
The sender keys in the transfer destination account number in order.

Next, in step 50, a transfer process is performed based on the data read from the magnetic card inserted into the card insertion slot and the information keyed in in steps 20-40. This transfer process involves the withdrawal of money, slip processing, passbook printing processing, and the accounting system host computer 32 for information regarding the transfer.
Contains transmission control for

Next, in step 60, the CRT 24 displays a screen to specify whether or not a transfer completion notification by voice mail is required.

Next, in step 70, the payer inputs a key on the touch panel 26 to determine whether a transfer completion notification by voice mail is required or not.

Next, in step 80, it is determined based on the key-in information obtained in step 70 whether or not a transfer completion notification by voice mail is required.

When voice mail is required, step 90 is executed;
Otherwise, step 100 is executed without executing step 90, and the magnetic card is returned.

In step 90, control is performed to transmit the transfer date, transfer amount, transfer destination account number, payer, etc. to the voice mail service center 34 based on the information keyed in through the touch panel 26.

This sends these voice information to the voice mail service center 34 via the front end processor 30.

After step 90, the process proceeds to step 100, where the magnetic card is returned.

Next, the access flow to the voice mail service center by the recipient will be explained using FIG. 4.

First, in step 110, the telephone 38 first dials the voice mail service center 34. When the telephone 38 and the voice mail service center 34 are connected through the public telephone network 36, step 11
2, a connection completion message is sent from the voice mail service center 34 to the currently connected telephone 38. As a result, the recipient of the transfer using the telephone 38 can hear the completion of the connection via voice.

Next, in step 130, the payer keys in his or her account number using the telephone 38. As a result, the voice mail service center 34 performs a data search using the account number as an index item, and in step 140
If it is determined that there is a transfer completion message, step 150 is executed next, otherwise step 180 is executed.
Proceed to.

In step 150, the voice mail service center 3
4, a transfer completion message is sent to the telephone 38 of the payee.

As a result, the transferor of the telephone 38 can, for example, [XX month XX]
On the first day, he hears a message from Mr. OO saying, ``○○ yen transfer has been completed,'' and begins to confirm that the transfer has been completed.

After step 150, the process proceeds to step 160, in which the recipient keys in a confirmation code using the telephone 38.

Next, in step 170, based on the key-in of the confirmation code, the voice mail service center 34 is instructed to delete the currently heard transfer completion message. As a result, the transfer completion message heard in step 150 is deleted.

On the other hand, in step 180, the voice mail service center 34 outputs to the telephone 38 a message indicating that the transfer has not been completed, for example, ``The transfer has not been made to your account yet.'' This allows the recipient to recognize that the transfer has not yet been completed.

<<Effects of the Invention>> As can be understood from the above explanation, according to the automatic cash transfer device of the present invention, when the transfer is completed, the voice information output means outputs voice information regarding the completion of the transfer to the voice mail service center. As a result, by accessing the voice mail service center using a telephone or the like at a convenient time, the transferee can obtain information regarding the completion of the transfer by voice from the voice mail service center. This eliminates the need for the transferee to contact the transferee via phone or other means to inform the transferee of the completion of the transfer in addition to the transfer, and even if both parties are unable to contact each other directly by phone due to being away from home, etc., the transferee will be able to send a voice message in a timely manner. Completion or incompleteness of the transfer can be confirmed by accessing the mail service center.

[Brief explanation of drawings]

FIG. 1 is a block diagram showing one embodiment of the automatic cash transfer device according to the present invention, FIG. 2 is a system diagram showing an online system for cash transfer including the automatic cash transfer device according to the present invention, and FIG. FIG. 4 is a flowchart showing the flow of a transfer operation in the automatic cash transfer device according to the invention. FIG. 4 is a flowchart showing the flow of access by the recipient to the voice mail service center. 10... Automatic cash transfer device 12... Main control unit 20... Online interface unit 22... Audio information output unit 26... Touch panel 30... Front end processor 32... Accounting system host computer 34...Voice mail service center 38...Telephone

Claims (1)

[Claims] 1. An automatic cash transfer device having a voice information output means for outputting voice information regarding the completion of the transfer to a voice mail service center, and configured such that information regarding the completion of the transfer can be obtained by voice by accessing the voice mail service center. .