JPH01161595A - Automatic ticket vending machine - Google Patents

Abstract

PURPOSE: To easily purchase a boarding ticket to a destination station or the like without retrieving and recognizing a fare to the destination station or the like from a route map or the like by displaying information relating to a boarding charge corresponding to voice input. CONSTITUTION: When the name of the destination station is inputted from a microphone 2 by voice, it is recognized in a voice recognition part 3. Based on the recognition, destination station name candidates and the information of the fare or the like are read from an information storage part 6 and displayed at a customer service part 7. A user is provided with the display for selection. Then, a money receiving processing is performed corresponding to selection information tram the user, and at the point of time of confirming money reception, the boarding ticket to the destination station is printed by a printer 11 and issued. On the other hand, when the desired destination station candidate is not present in the display, the voice input is urged again, the re- inputted voice is recognized and similar processings are performed.

Description

DETAILED DESCRIPTION OF THE INVENTION [Object of the Invention] (Industrial Application Field) The present invention relates to an automatic ticket vending machine that can automate the issuance of train tickets and other tickets on railways and the like.

(Prior Art) Recently, various automatic ticket vending machines have been installed in railway station buildings to save labor in station operations such as issuing tickets. However, this type of automatic ticket vending machine is not necessarily easy for users to use.

In other words, when purchasing a ticket at an automatic ticket vending machine, - For boat fishing, find the destination station name from the route map or fare table installed near the automatic ticket vending machine, and proceed to the destination station listed there. Check fares. Then, insert coins or banknotes that satisfy the above fare into the ticket vending machine, or set a monetary information card called an orange card or the like. Then, the ticket vending machine lights up a selection button that clearly indicates the amount corresponding to the fare for which a ticket can be issued in accordance with the input amount. Then, the user presses (operates) the selection button that clearly indicates the fare amount corresponding to the fare to the destination station among the selection buttons that are lit up.
do. By pressing (operating) this selection button, the ticket vending machine issues a ticket for the fare associated with the selection button, and if change is required for the input money, it will issue the change. It has become. In the case of the above-mentioned monetary information card, the usage amount is subtracted from the monetary information recorded on the card.

However, if the route map mentioned above is complicated, or if someone is not familiar with the station names on that route, it may be extremely difficult to find the name of the station they are aiming for, and it may be difficult to find out the fare to the destination station. There are many things that happen. There was also a risk that the passenger would misunderstand the fare to the destination station and purchase an unwanted ticket.

Furthermore, when trying to purchase a ticket that spans lines of multiple railway companies via a transfer station, for example, after operating the selection button to specify the route name and transfer station name,
The procedure of operating the selection button to specify the fare amount described above is required. However, such operations are extremely troublesome, and it is easy to make mistakes in purchasing tickets. Especially for the elderly and children, the burden of purchasing a ticket increases, and there is a major problem in that the service quality for users deteriorates.

(Problems to be Solved by the Invention) As described above, in conventional automatic ticket vending machines, the search and confirmation of the fare etc. to the destination station is entirely left to the user's perception and judgment. In addition, since the operation of the fare amount selection button on the ticket vending machine may become complicated, there is a high possibility that tickets may be purchased incorrectly. Moreover, there was a problem in that the service quality for users was very poor.

The present invention was made in consideration of the above circumstances, and its purpose is to make it possible to purchase tickets etc. to a destination station without searching and confirming the fare etc. to the destination station from a route map etc. To provide an automatic ticket vending machine with high serviceability that allows easy purchasing.

[Structure of the Invention] (Means for Solving the Problems) The present invention recognizes a destination station name input by voice using a speaker-independent word speech recognition unit to obtain destination station name candidates, and also calculates destination station name candidates based on the recognition result. When the voice is re-inputted, a predetermined number of destination station name candidates with high candidate rankings are obtained, and the information storage section is searched for information regarding the fare such as the fare to the station indicated by the destination station name candidates. Then, the station name indicated by the destination station name candidate and information regarding the fare to that station are displayed, and the money corresponding to the fare specified by the selection information input in response to the displayed station name or information regarding the fare is displayed. Alternatively, after the deposit processing unit determines whether the monetary information is accepted, a ticket to the destination station specified by the selection information is issued, and change is issued as necessary. It is.

(Function) According to the automatic ticket vending machine according to the present invention, information such as the fare to the station is obtained according to the destination station name candidate obtained by voice recognition, and the information such as the fare etc. to the station is obtained as the recognition candidate. The information is displayed, and if the recognition result is correct, it is available for confirmation by the user. Thereafter, the input money is deposited according to the confirmation information from the user, and when the deposit is confirmed, a ticket etc. to the destination station specified for confirmation is issued.

On the other hand, if the above recognition result is incorrect, the system prompts the user to re-enter the voice, and the re-input voice is recognized and a plurality of destination station name candidates are obtained. Then, information such as the fare to that station is obtained according to each of the destination station name candidates, and the station name obtained as a recognition candidate and information such as the fare to that station are displayed for the user to make a selection. Thereafter, the input money is deposited according to the selection information from the user, and when the deposit is confirmed, a ticket etc. to the destination station selected and instructed is issued.

Therefore, by simply speaking the name of the desired destination station, the user receives the display of information such as the station name and fare etc. to that station, and then confirms and selects the displayed station name or fare etc. It becomes possible to easily purchase a ticket to the destination station by simply providing the money necessary for purchasing the ticket in the form of coins or banknotes, or by providing monetary information from a monetary information card.

(Example) Embodiments of the present invention will be described below with reference to the drawings.

FIG. 1 shows a schematic functional block configuration of an automatic ticket vending machine according to an embodiment. This automatic ticket vending machine is mainly composed of a control device 1 consisting of a CPU, and includes various parts described below. Microphone 2゜Voice recognition section 3. The speaker-independent word recognition device, which includes a recognition dictionary 4, analyzes and extracts the characteristics of the word sound indicating the destination station name input through the microphone 2 using the voice recognition unit 3, and extracts the characteristics of the word voice inputted through the microphone 2, The input voice is recognized by comparing it with each phonetic feature of a plurality of station names to be recognized. In this voice recognition device, the recognition candidates (destination station name candidates) for the destination station name indicated by the input voice are selected, for example, the one with the highest candidate order when inputting the voice for the first time, and the one with the highest candidate rank when inputting the voice again. The number of recognition candidates (for example, three recognition candidates from the first rank to the third rank) is determined.

The switch section 5 is used to delete the name of the station to be recognized by the voice recognition device, and is activated by the control device 1 when the device is installed at a particular station, for example. By this switch section 5, the recognition dictionary 4
Among the plurality of recognition target station names registered in advance in , station names that are not subject to ticket sales, including the name of the station where the station is installed, are selectively deleted.

On the other hand, the information storage unit 6 stores information on fares and other fares from the station where this device is installed to each station indicated by the target station name, corresponding to each station name to be recognized as described above. It stores information attached to boarding fares such as express fares and limited express fares, fares that cross other companies' lines, information on transfer station names and fares that change depending on the transfer station, etc.). The information regarding these fares is initially set, for example, by operating the switch section 5 under the control of the control device 1 when the device is installed at a station.

Therefore, when a recognition candidate (destination station name candidate) is obtained from the input voice indicating a station name in the voice recognition device, the control device 1 searches the information storage unit 6 for this destination station name candidate and searches the information storage unit 6 for the destination station name candidate. Request information about fares.

The station name candidates are then outputted as a message by the customer service section 7 in accordance with the obtained fare information.

Note that when a dictionary search is performed for a plurality of recognition candidates obtained at the time of re-inputting the voice, the station name candidates are sorted as appropriate. This sorting process is performed, for example, by grouping station names with the same fare into one unit and rearranging the destination station name candidates in descending order of fare.

Now, the customer service department 7 has, for example, a first display device that displays information regarding the station name candidates obtained as described above and the fares to the stations, categorized by each item, and the first display device. It is equipped with buttons for confirming and selecting the station names, fares, etc. that are categorized and displayed, and a second display device for displaying and outputting messages instructing the operation of the buttons. be done. Note that the output of the message may be performed by audio output via a speaker.

Here, the recognition result for the first voice input is obtained, and the confirmation instruction information is input from the button to the information regarding the station name and its fare displayed on the first display device of the customer service department 7. According to the confirmation instruction information, the control device 1 specifies information regarding the destination station name or fare of the ticket, etc. that the user is attempting to purchase. and a coin processing section 81 and a banknote processing section 9. and a card processing unit 1O, and performs a payment process for the purchase price indicated by the fare of the ticket, etc. that the user is trying to purchase. In this deposit processing, the coin processing unit 8 determines the authenticity of the coin inserted from the coin insertion slot, and also determines its type to calculate the deposit amount. This is done by determining whether the inserted banknote is genuine or not, and also by determining its type and calculating the amount to be deposited. In addition, if a financial information card such as an orange card is inserted into the card insertion slot,
This is done by reading and inputting the monetary information left on the card at the card processing unit IO. When it is confirmed that the amount deposited through each of these money processing units 8.9.10 satisfies the fare such as the fare to the selected destination station as described above, the control device l The printing device 11 is activated to issue tickets and the like.

The printing device 11 issues tickets, etc., on a predetermined roll of paper, including amount information such as fares, destination station name, issuing station name, etc.
This is done by electronically printing information such as the date of issue, route company name, ticketing management number, etc., cutting it into specified dimensions, and discharging it into a tray.

At this time, the control device 1 determines whether or not there has been a deposit of more than the amount necessary to issue the ticket, and if there is an excessive deposit of coins or banknotes, the amount equivalent to the excess deposit is used as change for the boarding of the ticket. They are returned to the tray above along with tickets, etc. Furthermore, information on the received amount is recorded for the above-mentioned card, so that only information on the balance amount remains on the card.

If there is an error in the recognition result for the first voice input, the user is prompted to re-input the voice. When the voice is re-inputted, the voice recognition section 3 obtains a plurality of recognition candidates as described above, and obtains information regarding the fare for each of these recognition candidates. The recognition results are then sorted as described above, and the destination station names indicated by the same fare are grouped into one unit and displayed on the ml display device.

In this way, when the selection instruction information is input from the button for the information regarding the station name and its fare displayed on the first display device of the customer service department 7, the control device l follows the selection instruction information. Identify information regarding the destination station name or fare of the ticket, etc. that the user is attempting to purchase. As described above, the coin processing section 81 and the banknote processing section 9
．． and a card processing unit 1O, the money processing device is activated, the purchase price indicated by the fare of the ticket, etc. that the user is purchasing is processed to be deposited, and the ticket is issued.

The above is the basic schematic configuration of the voice input type automatic ticket vending machine according to the present invention. When the user manually speaks the name of the destination station through the microphone 2, the station name as a recognition candidate and information such as its fare are classified and displayed. There, you confirm and select the destination station name and fare for the ticket you wish to purchase, and by inserting the amount of money corresponding to the fare, you receive the ticket, etc., and receive the necessary change back. becomes possible.

Next, specific examples of the present invention will be described.

FIG. 2 shows the structure of the front panel of the automatic ticket vending machine according to the embodiment. This panel surface 21 includes a microphone 2 for voice inputting the destination station name uttered by the user, and the destination station name inputted by voice through the microphone 2 and recognized by the aforementioned speaker-independent voice recognition device. The first screen is for classifying and displaying information such as candidates and fares by item.
a display device 22, a second display device 23 for displaying various message information, and a selection for selecting and instructing information such as destination station name candidates and fares displayed on the first display device 22, item by item. A button 24, a coin slot 25 for inserting coins, a bill slot 26 for inserting bills, a card slot 27 for inserting the aforementioned monetary information card, and a slot for issuing tickets and returning change. A saucer 28 and the like are provided.

The first and second display devices 22 and 23 are realized as liquid crystal displays, plasma displays, etc., and display station names, fares, and various messages using combinations of letters and numbers under the control of the control device 1 described above. It is something to do.

FIG. 3 shows the flow of processing procedures in an automatic ticket vending machine equipped with such a panel surface. The processing functions of this automatic ticket vending machine will be explained along the flow of this process.

This processing procedure begins by inputting a voice indicating the destination station name from the microphone 2 (step a).
. This audio input processing involves constantly monitoring the input level of the audio signal input to the microphone 2 using a voice switch, for example, and detecting the input audio signal as an input audio signal when the audio signal is input at a predetermined level or higher. will be carried out.

Note that when inputting audio in a noisy environment, an audio input instruction switch can also be used, and the audio signals that are input over a predetermined period after the switch is turned on can be extracted as input audio. good. In this case, the panel surface 21
A switch for instructing the start of voice input may be installed near the location where the microphone 2 is installed. Alternatively, a signal input during a period in which eight voice input instructions are being input may be extracted as the input voice. In this case, you can use a so-called breath-talk type microphone to input the audio signal during the period when the transmitter switch is pressed, or use the microphone of the telephone terminal's handset to control the off-hook of the switch. What is necessary is to detect it as being inserted and perform voice input.

When a voice is input from the microphone 2, voice recognition processing is started (step b).

This speech recognition process first extracts a speech section from an input signal, then determines changes in the audio power and frequency analysis results of the input signal in that speech section, and extracts its acoustic features as an input speech pattern. It will be done. Then, the input speech pattern extracted through this acoustic analysis and the speech data collected in advance from a large number of unspecified speakers are statistically processed, and each of the station names to be recognized is determined and registered in the recognition dictionary 4. The standard pattern of each station name is compared with the standard pattern of each station name. This matching process is performed by calculating similarity and distance values between the input speech pattern and the standard pattern.

Then, from the comparison results, the one with the highest recognition candidate ranking is extracted as a recognition candidate (destination station name candidate) for the input voice. Thereafter, the control device 1 determines whether four tone candidates have been extracted (step d). If it is confirmed in this determination process that a rejection has occurred for the input voice, that is, if a recognition candidate cannot be extracted, the second display device 23 is used under the control of the control device l. A step of displaying a message indicating that the voice recognition test was unsuccessful as ``If the tree falls, please say it again'' as shown in Figure 7, and prompting the user to re-enter the destination station name. e) Perform voice recognition processing in the same manner on the voice signal re-inputted in response to this message.

In addition, if the recognition process for the repeatedly input voice ends in failure, for example, a message to call the station staff may be output after a predetermined number of repetitions, or the speaker may be transferred to another person. All you have to do is set it to ゛ to display and output a message informing you that you will receive a replacement. Furthermore, instead of displaying the message using the second display device 23, the message may be outputted as an audio message through a speaker. Also, this audio output and the display output of the message using the display device 23 may be used together. It is possible. Regarding this voice output, for example, predetermined message data indicated by a character code string may be synthesized into voice using a voice rule synthesis method, etc., and then output.

Now, when destination station name candidates are determined as recognition candidates for the input voice, the control device 1 searches the information storage unit 8 for each of these station names. This information storage unit 6 contains the name of the destination station as a heading, regular fares and children's fares from the station where the automatic ticket vending machine is installed to the above destination station, as well as express fares and limited express fares as necessary. special rate,
Furthermore, transfer fares, etc., including transfer station names, are registered in a database. In this way, the control device 1 searches and extracts information regarding the fares registered in the information storage section 6, such as the regular fare and child fare. The fare and the destination station name are classified by item and displayed on the first display device 22, for example, as shown in FIG. 5 (step e).

At this time, the control device 1 instructs the user to select the destination station name recognition candidate and fare displayed as described above via the second display device 23, for example, ``Press the desired button.'' Please.

If it is incorrect, please say it again. ” messages are output. In this state, the user
Step f) to determine whether the displayed station name is correct or not.
If it is correct, operate the confirmation button (step g). As a result, the destination station name is specified, and the deposit processing and ticket issuance processing, which will be described later, are performed.

If the displayed station name is incorrect, the user inputs the voice again (step h).

Then, the voice recognition section 3 described above is restarted and the recognition process is executed again (step i). For this re-inputted voice, those with a high recognition candidate ranking are extracted from the matching results, for example, the first place to the third place as recognition candidates (destination station name candidates) (step j). In order to extract multiple destination station name candidates, it is difficult to accurately recognize all the words in normal input speech due to the recognition accuracy of word speech for unspecified speakers. This is based on the fact that if you report the top three results, there is a very high probability that the correct recognition results will be included. Thereafter, the control device l determines whether a plurality of recognition candidates have been extracted, and in step h), if a rejection occurs for the re-input voice, that is, if no recognition candidates can be extracted, As described above, a message prompting the user to re-input the voice is displayed (Step 2), and the voice signal re-input in response to this message is similarly subjected to voice recognition processing.

Thereafter, the information storage unit 6 is searched for the plurality of destination station names obtained as the recognition results (step m), and information regarding the fare etc. to the station specified by the destination station name is obtained respectively. Then, the searched and extracted information is compared with each other and sorted as described above, and the destination station name candidates are arranged in descending order of fare, and those with the same fare are displayed on the display device 22 ( Step n).

Specifically, when the top three recognition candidates (destination station name candidates) such as "Shingu", "Shinka", and "Shinyoj" are determined by voice recognition for the input voice, the destination station indicated by each station name above is determined by voice recognition. The fare is 100 yen (50 yen) J
r 170 yen (80 yen) J r 140
yen (70 yen)". Please note that the fares shown in parentheses above are child fares. Then, these fares (amounts) are compared with each other, rearranged from cheapest to lowest, and classified and displayed for each pre-framed item on the first display device 22 as shown in FIG. Here, the regular fare and the child fare are written together in correspondence with the station name, and the display is controlled so that the selection button 24 allows the user to select between the regular fare and the child fare along with the station name.

At this time, the control device 1 instructs the user to select the destination station name recognition candidate and fare displayed as described above via the second display device 23, for example by pressing the desired button. Please.

If the desired station name is not available Please speak again.　　　” It outputs messages such as.

Note that if there are mutually equal fares found for a plurality of destination stations found as recognition candidates, it is preferable to group these station name candidates with the same fares as one item. By performing such display control, it is possible to reduce the probability of misreading the displayed fare.

Also, if necessary, obtain from the information storage unit 6 the name of a station where you can ride for the same fare as the fare to the station indicated by the destination station name candidate obtained as described above;
It is also possible to simultaneously display this as reference information within the classification items mentioned above.

When the user presses the selection button 24 in accordance with the above message, input processing of selection instruction information is performed in accordance with the operation button 24 (step O).

By inputting this selection instruction information, the control device 1 specifies which type of ticket the user intends to purchase (step p).

The ticket type may be determined by determining the name of the destination station or the fare. In this case, it is of course possible to simultaneously determine whether the instruction is to purchase a regular ticket or a child ticket from the operation of the selection button 24 described above.

Type of ticket, etc. for purchase (destination station name, fare, etc.) by inputting confirmation information for the recognition result of the input voice as described above, or by continuing the selection process from among multiple recognition candidates
A determination (confirmation) is made, and then a deposit process is performed (step q, ``)''.

This deposit process involves coins inserted from the coin slot 25,
Alternatively, it is executed by subjecting the banknotes input through the banknote insertion slot 2B to the above-described determination processing, reading the monetary information from the monetary information card inserted through the card insertion slot 27, and calculating the amount to be deposited. At this time, the deposited coins and banknotes are sorted at the same time, and some of them are prepared for change. Then, when it is confirmed that the amount equivalent to the fare to the station with the selected destination station name has been deposited as described above (step ``)'', the printing device 11 mentioned above is activated and the specified boarding is completed. Tickets, etc. are issued, and the issued tickets, etc. are discharged into the receiving tray 28 (step S).Also, in parallel with the issuing process of tickets, etc., it is necessary to provide change for the above-mentioned deposited amount. The presence or absence of change is determined (step t), and if change is required, money equivalent to the amount of change is refunded (step u).

The procedures for depositing money, issuing tickets, etc., and refunding change are performed in the same manner as in conventional automatic ticket vending machines.

Thus, according to the automatic ticket vending machine according to the present embodiment, by simply inputting the name of the destination station by voice, candidates for the destination station name and information regarding the fares and other charges up to the candidate destination are displayed, so that the ticket vending machine can be automatically operated as in the past. There is no need to look up the name of the destination station from the route map or fare table installed near the ticket vending machine and check the fare listed there to get to the destination station. Then, check the station name displayed as a destination candidate and the fare between those stations, select and instruct the desired station name and fare to that station, and deposit the amount corresponding to the above fare to reach the destination station. You can purchase tickets for the train.

Therefore, it becomes possible to purchase the desired ticket etc. very easily by using a medium with an excellent interface called voice, which greatly improves the operability. It becomes possible to improve serviceability for users.

Note that the present invention is not limited to the embodiments described above. For example, the voice recognition device may be activated at the time when the amount associated with activation of the voice input unit is deposited. In this case, in addition to the fare information displayed together with the destination station name obtained as a recognition candidate, it is desirable to simultaneously display the insufficient amount obtained by subtracting the previously input amount from the fare. Additionally, coin slots 25, bill slots 26, etc. are provided corresponding to the display items on the display device 22 displaying destination candidate station names and fares to the stations. This may be used as selection information depending on whether there is a deposit from 26 or the like. In this case, since child tickets are issued less frequently, the child selection button 29 may be pressed only when purchasing a child ticket.

Furthermore, the above-mentioned selection button 2 is used as an instruction input means for selection information.
4.29 may be replaced with a touch panel. Furthermore, although the explanation has mainly been given with the issuance of train tickets as an example, it may also be possible to issue express tickets, limited express tickets, and even green tickets. Admission tickets can also be issued in the same way, and tickets can also be issued across other companies' routes.

In this case, for example, you can input the route name or transfer station name by voice,
The name of the destination station and the fare etc. may be displayed in accordance with the recognized route name or transfer station name. Furthermore, if there are multiple possible routes to the destination station, information such as the route name and transfer station name can also be displayed.

Furthermore, the type of ticket, etc. to be purchased and the number of tickets, etc. are entered in advance by voice, and the recognition result is displayed in the same way for confirmation processing, and then the ticket, etc. is issued by the voice input described above. It is also possible to It is also possible to provide a sheet number selection button on the panel surface 21 near the display device 22. Furthermore, a system may be constructed to issue tickets, etc. by online connection with a banking system provided at a central office, and tickets, etc. may be issued by inputting an IC card. In this case, it is desirable to perform personal verification (identification) using the voice recognition unit described above. In addition, when going online in this way, it is also possible to prepare the above-mentioned information storage unit as a database in the central office. others,
Various modifications can be made without departing from the spirit of the invention.

[Effects of the Invention] As explained above, according to the present invention, if the destination station name is input by voice or voice, candidates for the destination station name and information such as the fare to the station are displayed, so if the display is correct, Just by entering confirmation information and depositing the required amount of money, you can immediately receive a ticket, etc. In addition, if the displayed information is incorrect, multiple destination station name candidates will be displayed by speaking again. Select the displayed information and pay the necessary amount of money to purchase the ticket etc. Just by making a deposit, you will be able to receive tickets, etc. Therefore, the procedure for purchasing tickets, etc. can be simplified. Moreover, since there is no need to search for route maps or fare tables as in the past, even users who are unfamiliar with the route can easily purchase the desired ticket, etc., improving service to users. In practical terms, great effects can be achieved, such as the ability to improve

[Brief explanation of the drawing]

FIG. 1 is a functional block diagram showing the basic schematic configuration of a voice input type automatic ticket vending machine according to the present invention, and FIG. 2 is a diagram showing an example of the configuration of the front panel of the automatic ticket vending machine according to an embodiment of the present invention. ,
Figure 3 is a diagram showing the flow of processing procedures according to the embodiment, and Figures 4 to 6 are examples of displaying voice-recognized destination station name candidates and fares to the stations, and examples of the format of selection instructions. FIG. ■...Control device, 2...Microphone, 3...
speech recognition section, 4... recognition dictionary, 5... switch section,
6... Information storage section, 7... Customer service department, 8... Coin processing section, 9... Banknote processing section, IO... Card processing section,
11... Printing device, 22, 23... Display device, 24
... Selection button, 25... Coin slot, 2B... Bill slot, 27... Card slot, 28... Receiver. Figure 1 Figure 2 Figure 3 Figure 1 of τ Figure 3 Figure 2 of Heron Figure 4 Figure 5

Claims (8)

[Claims] (1) A speaker-independent word speech recognition unit that recognizes the voice-input destination station name and searches for destination station name candidates, and searches the information storage unit and the speaker-independent word speech recognition unit that searches for a predetermined number of destination station name candidates when the voice is input again. means for obtaining information regarding the fare to the station indicated by the destination station name candidate obtained by the voice recognition unit; and displaying information regarding the station name indicated by the destination station name candidate and the fare to that station. A customer service department that outputs a predetermined message, a means for inputting selection information regarding the station name or fare information displayed in the customer service department, and a means for inputting selection information for the station name or fare information displayed in the customer service department, and money or money corresponding to the fare specified by the input selection information. a deposit processing unit that determines acceptance of monetary information; and means for issuing a ticket to the destination station specified by the selection information when the deposit processing unit confirms acceptance of the amount corresponding to the fare. and means for issuing change for the money accepted by the payment processing section. (2) The automatic ticket vending machine according to claim 1, wherein the voice recognition unit extracts the station name with the highest candidate ranking based on the voice input first. (3) The automatic ticket vending machine according to claim 1, wherein the voice recognition unit extracts a predetermined number of station names from the recognition candidates in order of the highest candidate rank based on the re-input voice. (4) The speech recognition section performs recognition processing on the input speech by deleting information on the station name of the station where the device is installed from a dictionary section in which information on a plurality of station names to be recognized is registered. Automatic ticket vending machine listed. (5) The automatic ticket vending machine according to claim 1, wherein the information regarding the fare stored in the information storage section comprises information on the fare and the special fare related to the ride. (6) The display of information regarding multiple station names and fares to the stations based on the recognition results of the re-entered voice is a patent claim in which station names indicated by the same fare are displayed together in one selection item. Automated ticket vending machines described in paragraph 1 of the scope of . (7) The automatic system according to claim 1, wherein money is accepted by distinguishing between coins and banknotes, and monetary information is accepted by reading and inputting information recorded on a predetermined card. Ticket-vending machine. (8) The automatic ticket vending machine according to claim 1, wherein change is issued for money accepted in excess of the amount of the issued ticket.