JP7299198B2 - Points processing system, method and program - Google Patents

Description

TECHNICAL FIELD The present invention relates to a point processing system, method, and program that support a point service that issues points accompanying the provision of goods or the like.

Points (coupons, point services that issue mileage, trading stamps, etc.) are widespread.

In recent years, one user often uses a plurality of point services, and in such cases point management by the user tends to be complicated. There have also been requests to exchange points between point services.

Therefore, websites (aggregation sites) are known that use account aggregation in order to improve services for users who use a plurality of point services. In such an aggregation site, a user creates an integrated account and registers in advance login information for each of a plurality of point services to be used. As a result, the user can refer to the content of points acquired in a plurality of point services used by the user only by logging into the integrated account using the common login information. Among such aggregation sites, for example, there is also known one that enables point exchange between point services (see Patent Document 1, for example).

FIG. 6 shows an example of a display screen of a user terminal when logging in to an aggregation site that implements a point exchange service using common login information. The user registers an ID and password, which are log-in information for each of the multiple point services of service A, service B, service C, and service X that the user uses, in advance with the integrated account of the aggregation site. I have

On the screen shown in FIG. 6A, the user logs in to the integrated account in order to exchange points between point services. FIG. 6(B) shows an example of the screen after login, and shows how many of the acquired points for any of the point services A, B, and C are X It is for inputting whether to exchange for service points.

In the case of point exchange using an aggregation site, user information related to each point service is automatically acquired using the login information for each point service that the user has registered in advance by linking it to the integrated account ( scraping). Therefore, on the screen of FIG. 6B, the user can exchange any point service points for X service points without entering the ID and password, which are login information for each point service, each time. You can apply.

Aggregation sites provide more convenient services to users as described above, but they also bring benefits to business operators. In general, business operators related to point services can grasp the customer's purchase status, etc., associated with the awarding of points, and use the grasped purchase status, for example, for product ordering, product development and planning, etc. be able to. By using the aggregation site that realizes point management as described above, the point service business operators can obtain such user's purchasing status, etc. Can be collected together.

JP 2006-235951 A

However, the information collected by using an aggregation site that realizes such point management is, for example, information from business operators related to point services, which are partner businesses, and products purchased with points awarded. limited to information about For this reason, for example, it is not possible to acquire information on non-affiliated business operators or information on business operators that do not implement a point program. Furthermore, information on users who do not use the aggregation site in the first place cannot be obtained. Thus, there is a limit to the range of information that can be collected using an aggregation site that implements point management.

The present invention has been made in view of the above circumstances, and its object is to collect a wide range of information about users and to provide point processing capable of motivating users to provide information. It is to provide a system, a method and a program.

In order to solve the above problems, a first aspect of a point processing system and method according to the present invention obtains login information of a predetermined user for logging in to at least a first service and a second service. a login information acquisition unit; a purchase-related information acquisition unit that acquires purchase-related information about the predetermined user from a database related to the first service based on the acquired login information; and the acquired purchase-related information. a bonus point calculation unit for calculating bonus points that can be used in the second service based on the information; and giving the calculated bonus points to the predetermined user for the second service. and an output unit for outputting the information of

In a second aspect of the point processing system according to the present invention, the acquired login information includes common login information for the predetermined user to log in to the first and second services, and the purchase-related information An acquisition unit acquires purchase-related information about the predetermined user from a database related to the first service based on the acquired common login information.

In a third aspect of the point processing system according to the present invention, the acquired login information includes individual login information for the predetermined user to individually log in to the first and second services, and A related information acquisition unit acquires purchase related information related to the predetermined user from a database related to the first service based on the acquired individual login information.

In a fourth aspect of the point processing system according to the present invention, the bonus point calculation unit maintains the points acquired by the predetermined user in the first service, which are stored in a database related to the first service. The point that can be used in the second service is calculated while the user is in the second service.

In a fifth aspect of the point processing system according to the present invention, when the second service includes a plurality of point services that perform point award processing based on mutually different point award rules, the bonus point calculation unit selecting a point service that provides the largest amount of bonus points from among the plurality of point services based on the point awarding rules of the plurality of point services; The bonus points that can be used in the selected point service are calculated based on the purchased purchase-related information.

In a sixth aspect of the point processing system according to the present invention, when the second service includes a plurality of point services, the bonus point calculation unit calculates the usage frequency of the predetermined user for the plurality of point services. selects a point service with the highest usage frequency from among the plurality of point services based on the selected point service based on the point award rule of the selected point service and the acquired purchase-related information The bonus points that can be used in the point service are calculated.

In a seventh aspect of the point processing system according to the present invention, at least one of the type of information included in the acquired purchase-related information, degree of detail of information, amount of information, and amount of money is calculated by the bonus point calculation unit. The bonus points are calculated according to one factor and a point award rate set in advance corresponding to the factor.

In an eighth aspect of the point processing system according to the present invention, information representing the calculated bonus point grant history is generated in association with information representing the provider of the user or the purchase-related information, and stored in a storage medium. and a grant history storage unit that reads and outputs information representing the corresponding bonus point grant history stored in the storage medium in response to an acquisition request from a terminal used by the user or the provider of the purchase-related information. It further comprises a given history information output unit.

According to the first aspect of the present invention, purchase-related information relating to the predetermined user related to the first service is acquired based on login information set in association with the predetermined user. Then, based on the acquired purchase-related information, bonus points usable in the second service are calculated, and information for giving the calculated bonus points to the predetermined user is output to the second service. be.

Here, the first service includes, for example, a service used by the user to make payment for products, a service to sell products to the user, and a service to provide services to the user. Further, the first service includes services that do not serve as point services in addition to services that serve as point services. Therefore, as the purchase-related information, it is possible to acquire not only information about products purchased with points, but also information managed by services unrelated to points.

For example, in order to obtain payment information of a user who used a financial institution, it is generally difficult to directly access the banking system of the financial institution and obtain the payment information. However, such payment information can also be easily obtained as the purchase-related information by accessing the database of the financial institution using the login information described above.

Also, in accordance with acquisition of purchase-related information, bonus points are given to the user who provided the purchase-related information. Therefore, the user can be motivated to provide purchase-related information, and an increase in the number of acquisitions of purchase-related information can be expected.

According to the second aspect of the present invention, common login information for a predetermined user to log in to the first service and the second service is acquired, and based on the acquired common login information, the first service is acquired regarding the predetermined user. For example, in an integrated account logged in using the common login information, individual login information for each of a plurality of services is pre-registered in association with the above common login information. course is set. The course includes, for example, the name of the service from which information is to be obtained, the type of information to be obtained, and information indicating the timing of obtaining the information. Therefore, by using the common login information as a key, it is possible to simultaneously acquire purchase-related information about the user from a plurality of services in which individual login information is linked to the common login information. In addition, each piece of purchase-related information can be acquired in an acquisition form specified by the course set above.

According to the third aspect of the present invention, individual login information for a predetermined user to individually log in to the first service and the second service is acquired, and based on the acquired individual login information, the first or the second service, purchase-related information about the predetermined user is obtained. Therefore, by using the individual login information as a key, it is possible to acquire purchase-related information related to any service of a predetermined user.

According to the fourth aspect of the present invention, bonus points usable in the second service are given to the predetermined user while the points acquired by the predetermined user in the first service are maintained. , the second service is indicated. Thus, when the first service is a service that also serves as a point service, even if bonus points are given to the predetermined user, the predetermined user has already obtained bonus points in the first service. Points are preserved. That is, when the purchase-related information acquisition process is executed, the point exchange process is not performed, and the point award process for the service specified as the point award destination is performed. For this reason, it is possible to give clearer motivation in providing purchase-related information.

According to the fifth aspect of the present invention, when there are a plurality of point services with different point granting rules as services to which bonus points are granted, the bonus point grant amount or grant rate is determined from among the plurality of point services. is selected, and bonus points usable in this point service are calculated. Therefore, the user can obtain the largest number of points in exchange for providing his or her purchase-related information.

According to the sixth aspect of the present invention, when a plurality of point services exist as services to which bonus points are granted, the point service with the highest frequency of use by the user is selected from among the plurality of point services, Bonus points that can be used in this point service are calculated. Therefore, it is possible to give bonus points to the point service that the user uses most often.

According to the seventh aspect of the present invention, according to at least one element of the type of information included in the purchase-related information acquired from the service of the information acquisition destination, the degree of detail of the information, the amount of information, and the amount of money , bonus points are calculated. That is, according to the type, quantity, quality, and value of the acquired purchase-related information, the corresponding bonus points are calculated. Therefore, when a business operator who receives purchase-related information acquires a user's purchase-related information, it suffices to give bonus points commensurate with the type, quantity, quality, and value of the information. On the other hand, for the user who provides the information, if the type, quantity, quality, and valuable information is provided, it is possible to obtain bonus points corresponding to the type, amount, and quality of the information.

According to the eighth aspect of the present invention, based on the saved bonus point granting history information, the user obtains, for example, what kind of bonus points and how many points in return for providing past purchase-related information. can be confirmed. Further, the provider of the purchase-related information can confirm, for example, what kind of bonus points and how many points have been given to the user in return for obtaining the purchase-related information.

That is, according to the present invention, it is possible to provide a point processing system, method, and program capable of collecting a wide range of information about the user and motivating the user to provide the information.

1 is a bird's-eye view of a system according to a first embodiment of the present invention; FIG. 1 is a configuration diagram of a wireless network system according to a first embodiment of the present invention; FIG. FIG. 3 is a block diagram showing the functional configuration of a point processing device in the wireless network system shown in FIG. 2; FIG. 4 is a flowchart showing an example of point processing executed by the control unit shown in FIG. 3; FIG. 10 is a diagram showing an example of a display screen for selectively registering in advance services managed by an integrated account on an aggregation site; The figure which shows an example of the display screen of the aggregation site which manages several point services.

Embodiments according to the present invention will be described below with reference to the drawings.
[First embodiment]
In the first embodiment of the present invention, a technique for supporting point services using the account aggregation and scraping techniques described with reference to FIG. 6 will be described.

FIG. 1 is a bird's-eye view of a system according to a first embodiment of the invention. A service, B service, and C service are services that a user uses in relation to purchase of a product or the like. The service may be, for example, a service such as a credit settlement service that the user uses for settlement of goods, etc., or a retailer such as a department store, supermarket, convenience store, virtual store, etc. It may be a service that sells products, or a service that provides services to users, such as a delivery company, a fitness club, a beauty salon, a hospital, or the like. Note that such a service used by the user in relation to purchase may or may not also serve as a point service.

On the other hand, the X service is a service that also serves as a point service. Note that the point service is, for example, when a registered user purchases goods or services, depending on the amount of purchase or the number of times the user visits the store, etc. It is a service that allows you to give points to customers and exchange the accumulated points for goods or services when you visit the store after the next time, or use them as a payment when purchasing goods or services. The management data of points granted or used is generally stored in a point card or a mobile terminal such as a smartphone, and is transmitted to the point management server from the cash register terminal of the store or a POS server to which the cash register terminal is connected to the member user. management, etc. Examples of point services include various types such as coupons, mileage, trading stamps, and the like.

By the way, in the system according to the first embodiment, a website using account aggregation (hereinafter referred to as an aggregation site) is provided in order to improve services for users who use the plurality of services A, B, and C. It is In the first embodiment, this aggregation site constitutes the point processing system according to the present invention.

A server that constitutes an aggregation site has a login information database 100 . Then, an integrated account is created for each user, and individual login information corresponding to each of the plurality of services A, B, and C used by the user is linked to common login information for logging into this integrated account, It is registered in the login information database 100 in advance. As a result, the user can refer to the content of the points acquired by each of the plurality of services A, B, and C used by the user only by logging into the integrated account using the common login information.

The server that constitutes the aggregation site also includes a purchase-related information acquisition section 200 and a bonus point calculation section 300 .
The purchase-related information acquisition unit 200 acquires the purchase related to the user from the A service database E1, the B service database E2, and the C service database E3 provided corresponding to each service A, B, and C used by the user by scraping. Get related information. The purchase-related information includes, for example, payment information. The payment information includes, for example, the date/time when the user made the payment, the store (including the virtual store), the amount, and the like. Alternatively, the purchase-related information may include, for example, information indicating the order history of products, information indicating the registration status of products under consideration for purchase, and information indicating the registration status for receiving provision of services.

The bonus point calculation unit 300 calculates bonus points that can be used in the X service designated in advance as a point grant destination based on the acquired purchase-related information, and the calculated bonus points are added to the user's X service point account. 400 to be granted. The bonus points may be given, for example, as compensation for the acquired purchase-related information. Here, when service A, service B and service C have a point service, even if bonus points are given to the X service point account 400, the user has not already acquired the bonus points in the service that also serves as the point service. Note that the point at which you are is not changed.

The configuration and operation of the first embodiment of the point processing system according to the present invention will be described below.

(Configuration example)
FIG. 2 is a diagram showing an example of configuration of a wireless network system according to the first embodiment of the present invention.

The communication system of the first embodiment includes, for example, a plurality of user terminals 3 used by each user, an X service system 2X that provides an X service that is a point service, and a and a point processing device 1, which are connected via a network NW using Internet Protocol (IP).

Of these, the point processing device 1 implements an aggregation site. The point processing device 1 acquires the user's purchase-related information related to the A service from the A service system 2A, and according to the acquisition of the purchase-related information, grants bonus points usable in the X service to the point account of the user. send instructions to ensure that For example, the A service may be a service used by the user to pay for products, such as a payment service provided by a financial institution, or a service for selling products to the user, or a service for the user. It may be a service that provides Note that the A service may be a service that also serves as a point service.

The X service system 2X includes a management device 21X that executes processing functions for realizing the X service, and a user information database 22X that stores points acquired by each user in the X service.

The A service system 2A includes a management device 21A that executes processing functions for realizing the A service, and a user information database 22A that stores user purchase-related information related to the A service for each user. The purchase-related information includes, for example, payment information. The payment information indicates, for example, the date and time when the user made the payment, the store (including the virtual store), the amount, and the like. Alternatively, the purchase-related information may include information indicating the order history of products, information indicating the registration status of products under consideration for purchase, and information indicating the registration status for receiving provision of services. If the A service is a service that also serves as a point service, the user information database 22A also stores the points that the user has acquired in the A service for each user.

FIG. 3 is a block diagram showing the functional configuration of the point processing device 1 that constitutes all or a main part of the point processing system according to the first embodiment.
A point processing device 1 according to the first embodiment includes a control unit 11 , a storage unit 12 and a communication interface unit 13 .

Communication interface unit 13 includes, for example, one or more wired or wireless communication interface units. The communication interface unit 13 receives common login information transmitted from the user terminal 3 and inputs the received common login information to the control unit 11 . In addition, the communication interface unit 13 acquires the user's purchase-related information from the A service system 2A according to instructions from the control unit 11 and inputs the acquired purchase-related information to the control unit 11 . Further, the communication interface unit 13 outputs bonus point giving instructions to the X service system 2X according to instructions from the control unit 11 .

The storage unit 12 uses a non-volatile memory such as a HDD (Hard Disk Drive) or an SSD (Solid State Drive) that can be written and read at any time as a storage medium, and has a program storage area and a data storage area. are doing. A login information storage unit 121, a purchase-related information storage unit 122, and a point conversion table storage unit 123 are provided in the data storage area.

The login information storage unit 121 stores the contents of the integrated account logged in by common login information for each user. That is, the login information storage unit 121 stores common login information and individual login information corresponding to each of a plurality of services including service A and service X as contents of an integrated account for each user. Store individual login information for services in a linked state. It should be noted that, in the case where the user selectively registers services to be integrated and managed on My Page in advance, the login information storage unit 121 stores the information registered on My Page as the contents of the integrated account for each user. Also remember the service. Further, the login information storage unit 121 may store permission information indicating the user's permission to use his/her own information.

The purchase-related information storage unit 122 stores purchase-related information acquired from the A service system 2A.

The point conversion table storage unit 123 stores a conversion factor for calculating bonus points to be given to the point account related to the X service based on the purchase-related information according to the type of the purchase-related information. For example, the operator of the point processing device 1 inputs each conversion factor in advance according to a prior agreement with the X service.

The control unit 11 includes a CPU (Central Processing Unit), and in order to execute the processing functions in the first embodiment, a login information acquisition unit 111, a purchase-related information acquisition unit 112, a bonus point calculation unit 113, and a point giving instruction unit 114 . All of the processing functions of these units are realized by causing the CPU to execute a program stored in the program storage area of the storage unit 12 .

The login information acquisition unit 111 executes processing for acquiring common login information for logging in to at least the A service and the X service of the user. For example, the common login information acquisition process acquires the common login information input to the user terminal 3 through the communication interface unit 13 when the user logs in. FIG. Alternatively, the common login information acquisition process is stored in the login information storage section 121 of the storage unit 12, for example, periodically on a predetermined day of every month, or each time the user makes a payment for a product or the like. It may be obtained by reading out the common login information of the user. In this case, the login information acquisition unit 111 refers to the contents of the integrated account stored in the login information storage unit 121 of the storage unit 12, and uses the acquired common login information as a key in subsequent processing. , the user's individual login information for logging into the A service and the user's individual login information for logging into the X service.

Purchasing-related information acquiring unit 112 accesses service A system 2A through communication interface unit 13 based on the individual login information of the user for logging in to service A specified by login information acquiring unit 111. Access the user information database 22A. Then, from the user information database 22A, purchase-related information relating to the user is acquired, and a process of storing the acquired purchase-related information in the purchase-related information storage section 122 of the storage unit 12 is executed.

The bonus point calculation unit 113 reads the purchase-related information of the corresponding user stored by the purchase-related information acquisition unit 112 from the purchase-related information storage unit 122, and based on the read purchase-related information, the X service system 2X Execute processing for calculating bonus points that can be used in the provided X service.

At this time, if the A service is a service that also serves as a point service, the bonus point calculation unit 113 maintains the points acquired by the user in the A service, which are stored in the user information database 22A of the A service system 2A. Calculation processing of bonus points that can be used in the X service is executed.

That is, in the bonus point calculation unit 113, when the purchase-related information acquisition process is executed, the point exchange process is not performed, and the point award process for the service specified as the point award destination is performed. As a result, even if bonus points are given to the user's point account based on the purchase-related information related to the A service, the points already acquired by the user in the A service are maintained as they are.

When calculating the bonus points, the bonus point calculation section 113 reads out the conversion factor corresponding to the purchase-related information from the point conversion table storage section 123 of the storage unit 12, and calculates the bonus points according to this conversion factor. For example, by calculating the product of the amount of goods, etc. indicated in the purchase-related information and the conversion factor, or by calculating the product of the information amount of the purchase-related information and the conversion factor, the bonus points Calculate

The point award instruction unit 114 generates an instruction for awarding the calculated bonus points to the point account of the user, and executes processing for transmitting this point award instruction from the communication interface unit 13 to the X service system 2X. do. The transmission process uses the user's individual login information for logging in to the X service specified by the login information acquisition unit 111 .

(Operation example)
Next, an operation example of the point processing device 1 configured as described above will be described.
FIG. 4 is a flow chart showing an example of point processing executed by the control unit 11 shown in FIG. Also, prior to the point processing described with reference to FIG. 4, the common login information is associated with a service desired to be managed in an integrated manner. FIG. 5 shows an example of a display screen of my page where the user selectively registers services to be integrated and managed in advance.

The user causes the login information storage unit 121 to store the contents of his/her integrated account in advance in association with the common login information. For example, from the user's own user terminal 3, the individual login information corresponding to each of the multiple services used by the user, including service A and service X, is linked to common login information as the content of the integrated account. to register.

At this time, the point processing device 1 causes the user terminal 3 to display screen information for requesting the user's permission to use the purchase-related information. Then, when the user inputs permission on this screen, the point processing device 1 stores this permission information as part of the content of the integrated account. Note that the point processing device 1 does not display the screen information requesting permission, but considers that the user has consented to the provision of the purchase-related information managed by the A service by registering the individual login information for the A service. may

In addition, as the content of the integrated account, the user selectively registers in advance on My Page the services to be integrated and managed from among the services for which individual login information is registered in association with the common login information for the integrated account. You may do so.

In this case, the point processing device 1 first causes the user terminal 3 to display a login screen shown in FIG. 5(A). Then, when the user logs in by entering an ID and password that constitute common login information for the integrated account on this screen, the point processing device 1 performs user authentication based on the entered ID and password. As a result of this authentication processing, when the validity of the user is confirmed, the point processing device 1 causes the user terminal 3 to display the My Page screen. FIG. 5B shows an example of the My Page screen.

Next, on the My Page screen, the user selects a service for which integrated management is desired from among the displayed services by checking the checkbox. Then, when the user performs a selection end operation, information representing the selection result is sent from the user terminal 3 to the point processing device 1 and stored in the login information storage unit 121 .

After the service to be subject to integrated management is registered, the point processing device 1 causes the user terminal 3 to display a screen for confirming acceptance of the purchase-related information for the service. When the user inputs consent on this screen, the information is sent from the user terminal 3 to the point processing device 1 . The point processing device 1 stores this permission information in the contents of the integrated account. In this case as well, it may be assumed that the user has consented to the provision of purchase-related information for the service by selecting the service to be subject to integrated management (checking the checkbox) on the My Page screen. .

The point processing device 1 stores the user's purchase-related information related to the service in which the individual login information is registered in association with the common login information of the integrated account, or selectively by the user as described with reference to FIG. It is possible to automatically acquire and manage user's purchase-related information related to registered services by scraping.

Next, the point processing shown in FIG. 4 will be described.
First, in step S1, the control unit 11, under the control of the login information acquisition section 111, acquires the user's common login information for logging into at least the A service and the X service. The common login information acquisition process may acquire common login information input at the user terminal 3 at the time of user login, for example. Alternatively, the common login information acquisition process may be performed, for example, on a predetermined day of every month, or each time the user makes a payment for a product, etc. It may be obtained by reading the login information.

The process of reading the common login information from the login information storage unit 121 is, for example, a course in which the acquisition form of purchase-related information is specified on the My Page screen after the user logs in to the integrated account. It is executed in accordance with information that defines the type of service for which provision of information is permitted and the timing of obtaining the service.

When the common login information is acquired, the contents of the integrated account stored in the login information storage unit 121 are referred to, and the common login information is used as a key to access the user to service A, which is used in subsequent processing. and the user's individual login information for the X service are specified.

In step S2, the control unit 11 accesses the A service system 2A based on the individual login information for the A service stored in the login information storage unit 121 under the control of the purchase-related information acquisition unit 112. FIG. Then, from the user information database 22A of the A service system 2A, purchase-related information about the user is acquired, and the acquired purchase-related information is stored in the purchase-related information storage unit 122. FIG.

The purchase-related information acquired in step S2 includes not only the purchase-related information related to the user of the A service system 2A, but also the above-mentioned purchase-related information related to other services that the user has registered in advance by linking the login information to the integrated account. Purchasing related information about the user may be included. Alternatively, as described with reference to FIG. 5, when the user selectively registers services to be managed in an integrated manner on My Page, the purchase-related information acquired in step S2 includes My Page may include purchase-related information about the user related to the service registered in .

When acquiring payment information as purchase-related information in step S2, the purchase-related information acquisition unit 112 may acquire only payment information that has been settled after the previous acquisition timing, for example. Also, when acquiring purchase-related information other than payment information in step S2, the purchase-related information acquisition unit 112 may acquire only purchase-related information generated after the previous acquisition timing, for example.

In step S3, the control unit 11 reads the purchase-related information stored in the purchase-related information storage unit 122 under the control of the bonus point calculation unit 113, and based on the read purchase-related information, the X service system 2X Calculate the bonus points that can be used in the X service provided by . The bonus points are given, for example, as compensation for the purchase-related information. At this time, if the A service is a service that also serves as a point service, the calculation process maintains the points acquired by the user in the A service, which are stored in the user information database 22A of the A service system 2A. is executed as is.

The bonus point calculation process will first be described by taking as an example a case where payment information is acquired as purchase-related information in step S2. For the payment information, for example, information regarding each product for which the user made payment in one purchase is managed as one record. One record includes the date and time when the user made the payment, the name of the store (including the virtual store), the amount of money, and the like. Note that the payment information may include, for example, the product name of the product for which payment has been completed and point information for each record.

The bonus point calculation process is executed, for example, based on the amount indicated by each record of the payment information. For example, the first conversion factor stored in the point conversion table storage unit 123 is read, and the total product of the amount indicated by each record and the read first conversion factor is calculated. Bonus points are calculated.

On the other hand, the bonus point calculation process may be executed based on the information amount of the payment information. For example, the second conversion factor stored in the point conversion table storage unit 123 is read, the product of the total number of records of the payment information and the read second conversion factor is calculated, and the bonus Points are calculated.

The values of the first and second conversion factors may be set as follows, for example. For example, the first and second conversion factors may be set to different values depending on the service of the provider of the payment information. In addition, for example, in each record of the payment information, in addition to the date and time when the user made the payment, the store (including the virtual store), the amount, etc., the product name of the product for which payment has been completed, etc. In contrast, the values of the first and second conversion factors may be set high.

That is, the values of the first and second conversion factors may be set higher or lower depending on the amount of information about each record or the type of information included in each record. Further, the first and second conversion factors may be set to different values depending on the period such as the year or month in which the payment for each record of the payment information is made. It should be noted that the first and second conversion factors and the method of calculating the bonus points may be set in a manner different from that described above.

In the above description, processing for calculating bonus points when payment information is acquired as purchase-related information in step S2 has been described. However, as purchase-related information, other purchase-related information such as information indicating the order history of products, information indicating the registration status of products under consideration for purchase, and information indicating the registration status for receiving provision of services is obtained, the same processing as in the case of the payment information described above may be executed.

For example, each record of the other purchase-related information also includes information on each product. The information indicating the product order history includes, for each record, the date/time the user ordered, product name, price, delivery location, and the like. The information indicating the registration status of the product under consideration for purchase includes, for example, the date/time registered by the user, the product name, the amount, etc., for each record. Finally, the information indicating the registration status for receiving the provision of services includes, for example, the type of service, the frequency of receiving the provision of the service, the gender and age of the user, the address of the user, etc., for each record.

When calculating bonus points based on these purchase-related information, as in the case of payment information, it may be performed based on the amount of goods, etc. indicated in the acquired purchase-related information, or It may be executed based on the amount of acquired purchase-related information, such as the total number of records. Further, the above-described conversion factor used in the calculation process may be set to a different value according to the service from which the purchase-related information was acquired, as in the case described above. It may be set according to the amount of information about each record or the type of information contained in each record, or a different value may be set depending on the date/time information indicated in the purchase-related information. good.

Finally, in step S4, the control unit 11 instructs the X service system 2X under the control of the point grant instruction unit 114 to grant the calculated bonus points to the user's point account. Send instructions. In addition, in the transmission process, for example, log-in information to the X service stored in the log-in information storage unit 121 is used.

(effect)
As described in detail above, the first embodiment of the present invention has the following effects.
That is, in the point processing device 1, first, the common login information corresponding to the user's integrated account is identified, and the individual login information corresponding to the A service is identified from the login information storage unit 121 using the common login information as a key. Purchasing-related information about the user is acquired from the user information database 22A of the A service system 2A based on the individual login information obtained. Then, based on the acquired purchase-related information, bonus points that can be used in the X service are calculated, and an instruction to give the bonus points is transmitted to the X service system 2X.

Here, the above service A includes, for example, a service used by the user to make a payment for products, a service to sell products to the user, and a service to provide services to the user. In addition, the above service A includes not only services that serve as point services, but also services that do not serve as point services. Therefore, according to the first embodiment, as the purchase-related information, not only information about products purchased with points awarded, but also information unrelated to point awarded can be acquired. That is, it becomes possible to acquire a wide range of purchase-related information related to the consumption behavior of the user.

For example, it is generally difficult for a third party to directly access the banking system of the financial institution to obtain the payment information of the user who used the financial institution. However, such payment information can also be used as the purchase-related information by accessing the database of the financial institution using individual login information for a plurality of services linked to the above-mentioned common login information. can be obtained easily under In addition, by giving a bonus point to the point service used by the user as compensation for acquiring the purchase-related information, the user can be motivated to provide the purchase-related information.

If Service A, which is the information acquisition source, is a service that also serves as a point service, even if bonus points are given to Service X, which is another point service, the above-mentioned user who has already obtained in Service A Points will not be deducted and will be maintained. Therefore, the user is not disadvantaged by providing purchase-related information.

Further, the integrated account logged in with the common login information is set with a course that designates the acquisition form of purchase-related information. The course includes, for example, information specifying a service from which information is to be obtained, the type of information to be obtained, and the timing of obtaining the information. Therefore, if a plurality of services from which information is obtained are registered in a course, it is possible to collectively obtain a predetermined type of purchase-related information regarding the same user from these services at a preset timing. .

[Modification]
(1) In the first embodiment, the user's common login information is acquired, and by logging into the integrated account based on this common login information, individual login linked to the common login information in the integrated account Based on the information, purchase-related information related to the service from which the information is obtained is acquired. However, the purchase-related information acquisition means may be configured as follows.

That is, instead of the common login information, the first individual login information for the service holding the purchase-related information and the second individual login information for the service holding the point account to which the bonus points are awarded are acquired. Then, purchase-related information is acquired based on the first individual login information, and bonus points are calculated based on the acquired purchase-related information. Finally, based on the second individual login information, an instruction to give the calculated bonus points is transmitted to the management device of the service holding the account of the point to which the bonus points are given.

The acquisition processing of the first and second individual login information described above acquires the first and second individual login information input to the user terminal 3 by the user, for example. When using such individual login information, it is possible to acquire a wide range of information such as purchase-related information related to any service. Also, bonus points can be given to the point account associated with the service desired by the user each time.

(2) In addition, for example, only common login information is used to log in to multiple services from which purchase-related information is obtained, and separate login information is used to log in to services that hold point accounts to which bonus points are granted. You may also use your login information. In addition, each individual login information is used to log in to multiple services from which purchase-related information is obtained, and common login information is used to log in to services that hold point accounts to which bonus points are granted. You may make it

(3) In the first embodiment, an example of acquiring purchase-related information about a user from a service serving as an information acquisition destination was described, but the acquired information is not limited to purchase-related information. Information, information on events, sightseeing spots, etc., traffic congestion information on roads, and information on user tweets on arbitrary topics may be acquired. Further, when acquiring information from a plurality of services, information of different types may be collectively acquired without being limited to common types of information.

(4) In the first embodiment described above, as an example of selectively registering services to be managed in an integrated account, among the services registered in which individual login information is linked in advance to the common login information of the integrated account, A case of selecting and registering a service to be subject to integrated management is shown. However, not limited to this, after selecting a service to be subject to integrated management, individual login information corresponding to the selected service may be registered in association with the common login information of the integrated account.

(5) In the above-described first embodiment, a case where individual login information for each service used by a user, user information related to each service, and a scraping engine are managed in an aggregation server as a point processing device will be described as an example. bottom. However, not limited to this, the individual login information for each service, the user information for each service, and the scraping engine may be managed by the user terminal, or may be managed separately between the aggregation server and the user terminal. You may do so.

For example, all of the above information and scraping engine may be stored in the user terminal, and similar services may be realized by software of the user terminal. That is, the point processing realized by the point processing device described in the first embodiment may be realized by an application in the user terminal. Alternatively, similar services may be implemented in a system in which the login information is managed by the user terminal, and user information and scraping engine related to each service are managed by the aggregation server.

(6) In the first embodiment, an example has been described in which a scraping engine is used to acquire purchase-related information in a point processing device configured by an aggregation server. However, the point processing device may acquire information managed by each service by using an application programming interface (API) provided by a server that operates each service from which information is to be acquired. APIs generally include an API for authentication and an API for data provision, and by using these APIs together, the point processing device can acquire information about the user after performing user authentication.

Further, when each service provides information to the point processing device, the API may control the type and quality of the information to be provided according to the user's permission information. For example, when providing payment information, only the date and time of payment, payment items, and amount for each record are provided, and personal information such as user names are not provided, or all information including the user's personal information is provided. can be set as a provision target.

Similarly, when providing purchase-related information, the date and time of purchase, product name, place of purchase, and amount of money are provided for each record. Control can be performed to set information to be provided.

(7) As a calculation processing method for bonus points, the conversion factor to points may be varied according to the type and quality of information acquired. For example, for users who allow the provision of all information including personal information, the upper limit of the conversion factor is set, while for users who do not provide personal information, the conversion factor is set lower than the upper limit. set to a value. In addition, the upper limit of the conversion factor is set for users who are permitted to provide payment information, while the conversion factor is set lower than the upper limit for users who are permitted to provide only purchase history information related to specific goods or services. set to a value. By doing so, it is possible to give an appropriate bonus point after reflecting the user's consent.

(8) In the first embodiment, the point processing device 1 calculates bonus points and notifies the point service server of instruction information for giving the calculated points. However, not limited to this, the point processing device only performs a process of acquiring purchase-related information from the service server of the information acquisition destination, transmits the acquired purchase-related information to the point service server, and sends the received purchase-related information to the point service server. A process of calculating bonus points according to the information and giving the bonus points to the points of the corresponding user may be performed.

That is, each processing function of the point processing device does not necessarily have to be provided in the point processing device, and is distributed among the user terminal, the service server from which information is obtained, and the point service server that gives bonus points. may be configured to be In other words, the present invention is not limited to implementation by a single device, but also includes implementation by a system including a plurality of devices.

(9) When there are a plurality of point services that are candidates for awarding bonus points, the point processing device manages the current point award rate for the corresponding user for each point service. Then, a point service with the highest point grant rate at the present time is selected, bonus points are calculated according to the point grant rate of the selected point service server, and the calculated bonus point grant instruction is sent to the selected points. Send to service. In this case, the acquired information may be transmitted to the selected point service without calculating bonus points. In this way, when there are a plurality of point services used by the user, bonus points can be given to the point account of the point service with the highest point giving rate at present.

(10) When there are a plurality of point services that are candidates for granting bonus points, the point processing device manages the frequency of use of each point service by the user. Then, the point service with the highest usage frequency at the present time is selected, and the acquired information or an instruction to give points calculated based on the information is transmitted. By doing so, when there are a plurality of point services used by the user, bonus points can be given to the point account of the point service with the highest frequency of use at present.

In addition, as a method of selecting a point service to which bonus points are to be given, it is possible to use a method of sequentially selecting all point services in use or a method of selecting randomly.

(11) When the point processing device receives purchase-related information and grants points to the user as compensation for the purchase-related information, the point processing device may generate point grant history information and store it in the history database. For example, the point grant history information is obtained by associating the user ID or the purchase-related information provider ID with the acquisition date and time of the purchase-related information, the identification name of the acquired purchase-related information, and the type and number of points granted. Become. When a point processing device receives a request to inquire about point grant history information from a user terminal or a terminal of a person in charge of customer service, the point processing device retrieves the corresponding point grant history information from the history database and transmits the corresponding point grant history information to the requesting terminal. . Thereby, the user can confirm what kind of points and how many points the user has received in return for providing purchase-related information in the past. Also, the purchase-related information provider can confirm what kind of points and how many points have been given to the user in return for acquiring the purchase-related information.

In addition, the types and configurations of the point processing device and the user terminal, etc., and the information stored in the login information storage unit and the point conversion table storage unit may be modified in various ways without departing from the spirit of the present invention. It is possible.

In short, the present invention is not limited to the above-described embodiments as they are, and can be embodied by modifying constituent elements without departing from the scope of the present invention at the implementation stage. Also, various inventions can be formed by appropriate combinations of the plurality of constituent elements disclosed in the above embodiments. For example, some components may be omitted from all components shown in the embodiments. Furthermore, constituent elements of different embodiments may be combined as appropriate.

100...Login information database, 200...Purchase-related information acquisition unit, 300...Bonus point calculation unit, 400...X service point account, E1...A service database, E2...B service database, E3...C service database, NW...Network, DESCRIPTION OF SYMBOLS 1... Point processing apparatus 11... Control unit 111... Login information acquisition part 112... Purchase related information acquisition part 113... Bonus point calculation part 114... Point giving instruction part 12... Storage unit 121... Login information storage Unit 122 Purchase-related information storage unit 123 Point conversion table storage unit 13 Communication interface unit 2X Service system 2A Service system 21X, 21A Management device 22X, 22A User information database , 3 ... user terminal.

Claims (10)

An information processing device connectable to a server that gives bonus points that can be used in a predetermined service as compensation for acquired purchase-related information,
Log in to one or a plurality of first services including a service of selling goods or a service of providing services selectively registered by a predetermined user, and a second service designated as a point grantee. a first acquisition unit that acquires login information for
a second acquisition unit that acquires permission information of the predetermined user for use of purchase-related information related to the one or more first services;
a third acquisition unit that acquires purchase-related information about the predetermined user from a database related to the one or more first services based on the acquired login information in accordance with the permission information;
An information processing device. An information processing device connectable to a server that gives bonus points that can be used in a predetermined service as consideration for acquired purchase-related information, wherein the server is configured to perform the above-described configured to acquire the purchase-related information from a database related to a predetermined service;
To log in to one or a plurality of first services, including services for selling products or services for providing services, and second services designated as points-granting destinations, which are selectively registered by predetermined users. a first acquisition unit that acquires the login information of
a second acquisition unit that acquires permission information of the predetermined user for use of purchase-related information related to the one or more first services;
management to cause the server to acquire purchase-related information regarding the predetermined user from a database relating to the one or more first services in accordance with the license information and based on the acquired login information; Department and
An information processing device. A plurality of individual login information corresponding to services used by the predetermined user, including the first service and the second service, and a common login of an integrated account linked to the plurality of individual login information further comprising a registration unit for registering information,
The first service and the second service are selectively registered from services corresponding to the plurality of individual login information registered in association with the common login information.
The information processing apparatus according to claim 1 or 2. A personal computer having check boxes for selecting a desired service from services corresponding to the individual login information so that the predetermined user can selectively register the first service and the second service. 4. The information processing apparatus according to claim 3, wherein a page screen is displayed. On the My Page screen, a course is set for specifying the acquisition form of the purchase-related information, and the course includes at least information specifying the types of services that the predetermined user is permitted to use and acquisition timing. 5. The information processing apparatus according to claim 4. 6. The method according to any one of claims 1 to 5, wherein the type or quality of purchase-related information acquired from a database relating to said one or more first services is controlled according to said permission information of said predetermined user. The information processing device described. The information processing apparatus according to any one of claims 1 to 6, wherein bonus points usable in said predetermined service are given while maintaining the points obtained by said user in said first service. A method implemented by an information processing device connectable to a server that gives bonus points that can be used in a predetermined service as compensation for acquired purchase-related information,
Log in to one or a plurality of first services including a service of selling goods or a service of providing services selectively registered by a predetermined user, and a second service designated as a point grantee. obtaining login information for
Acquiring permission information of the predetermined user to use purchase-related information related to the one or more first services;
Acquiring purchase-related information about the predetermined user from a database relating to the one or more first services based on the acquired login information in accordance with the permission information;
A method. A method implemented by an information processing apparatus connectable to a server that gives bonus points that can be used in a predetermined service as compensation for acquired purchase-related information, wherein the server receives login information related to the predetermined service. Based on, configured to acquire the purchase-related information from a database related to the predetermined service,
To log in to one or a plurality of first services, including services for selling products or services for providing services, and second services designated as points-granting destinations, which are selectively registered by predetermined users. obtaining login information for
Acquiring permission information of the predetermined user to use purchase-related information related to the one or more first services;
According to the permission information and based on the acquired login information, managing to cause the server to acquire purchase-related information regarding the predetermined user from a database relating to the one or more first services. and,
A method. A program that causes a processor to execute the processing of each unit included in the information processing apparatus according to any one of claims 1 to 7.

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