JP7257458B2 - Information processing device, information processing method and program - Google Patents

Description

Application of Article 30, Paragraph 2 of the Patent Law On March 25, 2021, Ken Takashima, Noriyuki Kanegami, et al. Web Election Questionnaire System Development for Elections”.

The present disclosure relates to an information processing device, an information processing method, and a program.

Conventionally, when campaigning for a product, page information including information on a first content among a plurality of contents is generated, and after a predetermined period of time, page information including information on a second content among the plurality of contents is generated. A technique is known (for example, Patent Document 1).

Japanese Patent Application Laid-Open No. 2001-051822

The technique described in Patent Literature 1 merely provides content to users, so it is not possible to survey users and collect responses from the users.

An object of the present disclosure, which has been made in view of such circumstances, is to provide an information processing device, an information processing method, and a program capable of efficiently conducting surveys on users.

An information processing device according to an embodiment of the present disclosure,
An information processing device capable of communicating with a user terminal, comprising a control unit, wherein the control unit
Register event information;
Electronically creating a questionnaire including one or more questions in association with the event information;
issuing a URL of a web page displaying the questionnaire;
receiving from the user terminal an answer entered on the web page;
using the responses to create information about the respondent;
Execute the process including

An information processing method according to an embodiment of the present disclosure includes
An information processing method by an information processing device capable of communicating with a user terminal,
Register event information;
Electronically creating a questionnaire including one or more questions in association with the event information;
issuing a URL of a web page displaying the questionnaire;
receiving from the user terminal an answer entered on the web page;
using the responses to create information about the respondent;
including.

A program according to an embodiment of the present disclosure is
A program for causing a computer to function as the information processing apparatus.

According to an information processing device, an information processing method, and a program according to an embodiment of the present disclosure, it is possible to efficiently conduct surveys on users.

1 is a schematic diagram of an information processing system; FIG. It is a block diagram which shows the structure of an information processing apparatus. 3 is a block diagram showing the configuration of a user terminal; FIG. It is a figure which shows the data structure of election relevant information DB (database). It is a figure which shows an example of the screen displayed on a user terminal. FIG. 4 is a diagram showing an example of a sheet of paper handed over to the user of the user terminal; FIG. 4 is a diagram showing an example of a survey table displayed on a user terminal; FIG. 4 is a flowchart showing the operation of the information processing device;

FIG. 1 is a schematic diagram of an information processing system S of this embodiment. The information processing system S includes an information processing device 1, a user terminal 2, and an administrator terminal 3 that can communicate with each other via a network NW. The network NW includes, for example, a mobile communication network and the Internet.

In FIG. 1, one information processing apparatus 1, one user terminal 2, and one administrator terminal 3 are illustrated for the sake of simplicity of explanation. However, the numbers of the information processing devices 1, the user terminals 2, and the administrator terminals 3 are not limited to this. For example, the processing executed by the information processing apparatus 1 of this embodiment may be executed by a plurality of information processing apparatuses 1 distributed. A plurality of user terminals 2 or a plurality of administrator terminals 3 may be operated by the user.

The information processing device 1 is installed in a facility such as a data center. The information processing device 1 is a computer such as a server belonging to a cloud computing system or other computing system.

The internal configuration of the information processing apparatus 1 will be described in detail with reference to FIG.

Information processing device 1 includes control unit 11 , communication unit 12 , and storage unit 13 . Each component of the information processing apparatus 1 is communicably connected to each other via a dedicated line, for example.

The control unit 11 includes, for example, one or more general-purpose processors including a CPU (Central Processing Unit) or MPU (Micro Processing Unit). Control unit 11 may include one or more dedicated processors specialized for specific processing. Control unit 11 may include one or more dedicated circuits instead of including a processor. The dedicated circuit may be, for example, an FPGA (Field-Programmable Gate Array) or an ASIC (Application Specific Integrated Circuit). The control unit 11 may include an ECU (Electronic Control Unit). The control unit 11 transmits and receives arbitrary information via the communication unit 12 .

The communication unit 12 includes a communication module compatible with one or more wired or wireless LAN (Local Area Network) standards for connecting to the network NW. The communication unit 12 may include modules compatible with one or more mobile communication standards including LTE (Long Term Evolution), 4G (4th Generation), or 5G (5th Generation). The communication unit 12 supports one or more short-range communication standards or specifications including Bluetooth (registered trademark), AirDrop (registered trademark), IrDA, ZigBee (registered trademark), Felica (registered trademark), or RFID. It may include modules and the like. The communication unit 12 transmits and receives arbitrary information via the network NW.

The storage unit 13 includes, for example, a semiconductor memory, a magnetic memory, an optical memory, or a combination of at least two of these, but is not limited to these. A semiconductor memory is, for example, a RAM or a ROM. RAM is, for example, SRAM or DRAM. ROM is, for example, EEPROM. The storage unit 13 may function, for example, as a main storage device, an auxiliary storage device, or a cache memory. The storage unit 13 may store information of results analyzed or processed by the control unit 11 . The storage unit 13 may store various kinds of information regarding the operation or control of the information processing device 1 . The storage unit 13 may store system programs, application programs, embedded software, and the like. The storage unit 13 may be provided outside the information processing device 1 and accessed from the information processing device 1 . The storage unit 13 includes an election-related information DB, which will be described later.

The user terminal 2 and the administrator terminal 3 are terminals operated by users. The user terminal 2 and the administrator terminal 3 may be, for example, general-purpose equipment such as PCs, or dedicated equipment. "PC" is an abbreviation for personal computer. Alternatively, the user terminal 2 and administrator terminal 3 may be mobile devices such as mobile phones, smart phones, wearable devices, or tablets. The user terminal 2 and the administrator terminal 3 may be arbitrary terminals on which, for example, a web browser compatible with HTML5 operates.

The internal configuration of the user terminal 2 will be described in detail with reference to FIG.

The user terminal 2 includes a control section 21 , a communication section 22 , a storage section 23 , a display section 24 and an input section 25 . Each component of the user terminal 2 is communicably connected to each other via a dedicated line, for example.

The hardware configuration of the control unit 21 , the communication unit 22 and the storage unit 23 of the user terminal 2 may be the same as the hardware configuration of the control unit 11 , the communication unit 12 and the storage unit 13 of the information processing device 1 . Description here is omitted.

The display unit 24 is, for example, a display. The display is, for example, an LCD or an organic EL display. "LCD" is an abbreviation for liquid crystal display. "EL" is an abbreviation for electro luminescence. The display unit 24 may be connected to the user terminal 2 as an external output device instead of being provided in the user terminal 2 . As the connection method, for example, any method such as USB, HDMI (registered trademark), or Bluetooth (registered trademark) can be used.

The input unit 25 is, for example, a physical key, a capacitive key, a pointing device, a touch screen integrated with a display, or a microphone. The input unit 25 receives an operation of inputting information used for the operation of the user terminal 2 . The input unit 25 may be connected to the user terminal 2 as an external input device instead of being provided in the user terminal 2 . As the connection method, for example, any method such as USB, HDMI (registered trademark), or Bluetooth (registered trademark) can be used. "USB" is an abbreviation for Universal Serial Bus. "HDMI (registered trademark)" is an abbreviation for High-Definition Multimedia Interface.

The administrator terminal 3 includes a control section 31 , a communication section 32 , a storage section 33 , a display section 34 and an input section 35 . Each component of the administrator terminal 3 is communicably connected to each other via a dedicated line, for example. The hardware configuration of the control unit 31, the communication unit 32, the storage unit 33, the display unit 34, and the input unit 35 of the administrator terminal 3 is the control unit 21, the communication unit 22, the storage unit 23, and the display unit 24 of the user terminal 2. and the input unit 25 may have the same hardware configuration. Description here is omitted.

The processing executed by the information processing system S of this embodiment will be described in detail below. Here, as an example, a scene in which a news organization such as a newspaper company conducts a survey on candidates for an election to be held and electronically collects information on the candidates will be described. The information processing device 1 and the administrator terminal 3 are managed by a news organization. The user terminal 2 is operated by an election candidate or a person concerned (for example, a secretary).

As an alternative example, the information processing system S can also be applied to a scene in which a survey agency surveys one or more persons and obtains responses at any event other than an election (for example, a questionnaire). Elections and election information in the following description are examples of events and event information, respectively. A candidate is an example of a respondent.

The control unit 11 of the information processing device 1 receives registration of election information about elections to be held from the administrator terminal 3 . Election information can be amended after registration. Election information includes, for example, one of the following:
・ Election name ("House of Representatives election" as an example here)
・Voting date ・Public announcement date ・Term expiration date ・Fixed number

The control unit 11 registers election information in the storage unit 13 . As shown in FIG. 4, the control unit 11 stores the following election-related information in association with the election information 40 of "House of Representatives election".
・Constituency 41
・Candidate's name 42
・Candidate's political party affiliation 43
・Recovery status of questionnaires from candidates 44
・Survey table inspection status 45
・Preparation status of candidate information 46
・Candidate face photo selection status 47
・Review status at the review center 48
・Cooperating companies 49
・Details 50

The survey table of this embodiment is electronic rather than physical. The flow of information processing from requesting an answer to the survey sheet to collection of the survey sheet will be described later with reference to FIG.

The electoral districts 41 shown in FIG. 4 are geographical divisions for electing representatives. The electoral district 41 is, for example, "Hyogo District 6".

The name 42 is the name of the candidate. As an additional example, the candidate's date of birth or gender may be stored.

The affiliated political party 43 is the political party to which the candidate belongs. However, the candidate may be independent.

The collection status 44 is information indicating the collection status of survey sheets from candidates. The candidate operates the user terminal 2 to answer the questionnaire and electronically transmits the answer to the information processing device 1 . The information processing apparatus 1 collects the survey sheet by electronically receiving the survey sheet. For example, the collection status 44 is "Not Responded" before asking the candidate to answer the questionnaire. When the candidate is requested to answer the questionnaire, but the answer has not been received, the collection status 44 is "waiting for answer". When the questionnaire has been collected from the candidate, the collection status 44 is "collected".

The inspection status 45 of the survey table is information indicating the inspection status by the person in charge of inspection. The contents of the questionnaire responses received from the user terminal 2 operated by the candidate are viewed and inspected by the person in charge of inspection who operates the administrator terminal 3 . The administrator terminal 3 has the authority to browse the content of the answers to the survey form. The check status 45 is "not entered" before the answers to the questionnaire are entered. The inspection status 45 is "inputting" when the answers to the survey form are being input. The inspection status 45 is "awaiting inspection" after the responses to the questionnaire have been entered and before the inspection has started. When the inspection is being performed, the inspection status 45 is "under inspection". When the inspection is complete, the inspection status 45 is "Complete."

Candidates can correct their answers via the user terminal 2 even after answering the questionnaire. When the answers are corrected after the inspection of the questionnaire is started, the corrected parts may be displayed on the administrator terminal 3 so as to be identifiable.

The preparation status 46 is information indicating the preparation status of the candidate information. Candidate information is created based on the content of answers in the survey form. Candidate information is stored in the storage unit 13 in association with the candidate. The created candidate information is published, for example, in a newspaper published by a news organization. A request for approval of the candidate information is executed via the information processing device 1 . That is, on the candidate information creation screen displayed on the display unit 34 of the administrator terminal 3, an icon for executing the approval request is displayed. The user of the manager terminal 3 can send an approval request to the terminal of the desk (responsible person) by selecting the approval request icon. At this time, the control unit 11 transmits the approval request mail to the terminal operated by the desk. When the desk approves the candidate information, the control unit 11 transmits an approval notification to any terminal including the manager terminal 3 .

The face photo selection status 47 is information indicating whether or not the candidate has selected his/her own face photo. The selection status 47 is "unselected" before the face photo is selected on the user terminal 2 . Upon receiving a processing request from the user terminal 2, the control unit 11 can process the face photograph. Any conventionally known image processing can be employed as the processing. When the portrait is being processed, the selection status 47 is "processing".

The review status 48 is information indicating the status of review by the person in charge of review. The reviewer operates the manager terminal 3 to review the survey sheet electronically received from the user terminal 2 . Before any review takes place, the review status 48 is "unchecked." The review status 48 is "pointed" when a point is made in the review. When the review is complete, the review status 48 is "review complete."

Cooperating companies 49 are information indicating other companies that cooperate in creating candidate information. If there is a cooperating company, the cooperating company 49 is the "other company".

The details 50 are memos that can be arbitrarily attached by the user of the administrator terminal 3 (for example, the person in charge of inspection or the person in charge of proofreading) for the purpose of taking over or sharing information.

The collection status 44 , inspection status 45 , selection status 47 , and review status 48 may be manually updated by the user of the administrator terminal 3 or automatically updated by the control section 11 .

Election-related information stored in the election-related information DB of FIG. The control unit 11 receives a search request from the administrator terminal 3 and searches each record of election-related information. The control unit 11 can accept a keyword search for arbitrary items (e.g. election information, electoral district 41, name 42). As an additional or alternative example, the control unit 11 can accept full-text searches for all items. The control unit 11 can display the search results on the display unit 34 of the administrator terminal 3 . Additionally or alternatively, the candidate's name 42 can be searched using a partial name or phonetic name.

Here, the scene in which the control unit 11 requests each candidate to answer the questionnaire will be described in detail. Upon receiving a survey form creation request from the administrator terminal 3, the control unit 11 electronically creates a survey form including one or more questions. The control unit 11 issues the URL of the web page displaying the survey table by the following method.

A first method of requesting a reply is a method of using electronic means such as e-mail. After creating the survey table, the control unit 11 requests the user terminal 2 to reply to the survey table by e-mail. In the mail, an individual URL that differs for each candidate is displayed. When the user terminal 2 detects that the individual URL has been selected by the user, it accesses the individual URL. An example of the screen displayed on the display unit 24 at this time is shown in FIG. When the user terminal 2 detects that the “proceed to answer screen” icon 51 has been selected, the user terminal 2 transmits the detection result to the information processing device 1 . The control unit 11 sets the survey table to be displayed on the web page corresponding to the individual URL. The user terminal 2 displays the survey table on the display unit 24 .

A second method of requesting responses is to use physical paper. After creating the survey sheet, the control unit 11 prints out a sheet requesting an answer to the survey sheet using a printer connected to the information processing apparatus 1 via the network NW. An example of a page is shown in FIG. The paper will be handed over to the candidate or his/her associate. As shown in FIG. 6, for example, a common URL 61 common to all candidates, a voting date, and a passcode are printed on the paper. When the user terminal 2 detects that the common URL 61 has been selected by the user, the user terminal 2 accesses the common URL 61 and displays the accessed page on the display unit 24 . When the user terminal 2 detects that the voting date and the passcode have been input on the accessed page, the user terminal 2 transmits the input contents to the information processing device 1 . After confirming that the input content is correct, the control unit 11 of the information processing device 1 issues a different individual URL for each candidate, and sets the survey table to be displayed on the web page corresponding to the individual URL. The individual URL may be issued using the entered voting date and passcode values. The user terminal 2 displays the survey table on the display unit 24 . Additionally or alternatively, the paper may include a QR code (registered trademark) 62 corresponding to the common URL. The candidate uses the user terminal 2 to read the QR code 62 instead of accessing the common URL 61 . At this time, the display unit 24 of the user terminal 2 displays the survey table.

FIG. 7 shows an example of a survey table displayed on the display unit 24 after the first or second method. The user of the user terminal 2 operates the user terminal 2 to input an answer. The user terminal 2 can also attach a file to the reply.

The URL 71 of the survey form is an individual URL 71 that is issued differently for each candidate.

The question may be any election question.

No authentication or authorization for the user of the user terminal 2 may be required to answer. Therefore, the information processing apparatus 1 does not necessarily need to perform account management. In this way, the information processing apparatus 1 is easy to operate and manage when conducting investigations.

The contents of the answers in the survey table may be temporarily saved at any timing. When the user terminal 2 detects that the "temporarily save" icon 72 has been selected, the user terminal 2 stores the individual URL and the content of the answer. The content of the reply may be stored in the local storage of the web browser of the user terminal 2, for example.

A questionnaire includes one or more web pages. When the user terminal 2 detects that the “Next” icon 73 has been selected, the user terminal 2 transmits the content of the answer to the information processing device 1 . The information processing device 1 receives from the user terminal 2 the answer input on the web page. The user terminal 2 displays the next page.

The content of the reply is transmitted only in one direction from the user terminal 2 to the information processing device 1 .

As an additional example or alternatively, when the user terminal 2 detects that the “Next” icon 73 has been selected, it determines whether or not the required answers have been entered, and determines whether or not the required answers have been entered. A warning may be displayed if there is none. This makes it possible to prevent the omission of answers.

As described above, the user of the user terminal 2 answers all the questions. The user terminal 2 transmits the content of the reply to the information processing device 1 . The information processing device 1 receives the reply content and stores it in the election-related information DB of the storage unit 13 . The information processing device 1 uses the answers to create information about the respondent (here, the candidate). Information about the respondent may be provided by the user of the administrator terminal 3 via the administrator terminal 3 .

As an additional example, when detecting a candidate who has not responded by a preset deadline, the control unit 11 may send a reminder mail to the user terminal 2 of the detected candidate.

An information processing method by the control unit 11 of the information processing device 1 will be described with reference to FIG.

In step S<b>1 , the control unit 11 registers election information in the storage unit 13 .

At step S2, the control unit 11 electronically creates a survey table including one or more questions in association with the election information.

At step S3, the control unit 11 issues the URL of the web page displaying the survey table.

In step S<b>4 , the control unit 11 receives from the user terminal 2 the answer entered on the web page.

At step S5, the control unit 11 creates information about the candidates using the received answers.

At step S6, the control unit 11 approves the received reply.

As described above, according to the present embodiment, the control unit 11 electronically creates a questionnaire including one or more questions in association with the event information, and sets the URL of the web page displaying the questionnaire. , receiving the answers entered on the web page from the user terminal 2, and using the answers to create information about the respondent. With this configuration, the information processing apparatus 1 can at least partially digitize the conventional analog operation of copying blank survey forms, handing them to candidates, and collecting completed paper survey forms. Thus, the information processing device 1 can efficiently conduct investigations.

Also according to this embodiment, the event information includes election information, and the respondents include candidates for election. With this configuration, the information processing device 1 can efficiently conduct election surveys.

Further, according to the present embodiment, when the survey table is created, the control unit 11 transmits to the user terminal 2 an e-mail displaying an individual URL that differs for each respondent. When the control unit 11 detects access to the individual URL by the user terminal 2, the control unit 11 sets so that the survey table is displayed on the web page corresponding to the individual URL. With this configuration, the information processing apparatus 1 can record which respondent has accessed the URL, so that it is possible to grasp the collection status of the questionnaire for each respondent.

Further, according to the present embodiment, when creating a survey table, the control unit 11 uses a printer to print a sheet on which at least one of a common URL common to all respondents and a QR code corresponding to the common URL is described. to print. With this configuration, the information processing apparatus 1 can reduce the time and effort of the person who conducts the survey to prepare the URL for each respondent in advance. The person who conducts the survey should guide all the respondents to the same URL.

Further, according to the present embodiment, when the control unit 11 detects access to the common URL by the user terminal 2, the control unit 11 issues a different individual URL for each respondent, and the survey table is displayed on the web page corresponding to the individual URL. set to With this configuration, the information processing apparatus 1 can record which respondent has accessed the URL, so that it is possible to grasp the collection status of the questionnaire for each respondent.

Further, according to this embodiment, the control unit 11 causes the local storage of the user terminal 2 to store the answer input by the user terminal 2 . With this configuration, the user terminal 2 stores the answers for each respondent, so that even after the questionnaire is closed on the web browser, the user terminal 2 can reopen the questionnaire containing the previous answers. can. Therefore, the user of the user terminal 2 can resume the answer from the middle. The user of the user terminal 2 can proceed with the answer little by little according to his own convenience.

Further, according to the present embodiment, the answer input on the web page is transmitted only in one direction from the user terminal 2 to the information processing device 1 . This configuration reduces the risk of information leaking from the information processing device 1 that stores the questionnaire and the answers to the questionnaire.

Although the present disclosure is described with reference to figures and examples, it should be noted that various variations and modifications may be made by those skilled in the art based on the present disclosure. Other modifications are possible without departing from the scope of the present disclosure. For example, functions included in each means or each step can be rearranged so as not to be logically inconsistent, and a plurality of means or steps can be combined into one or divided.

For example, in the above embodiment, a program for executing all or part of the functions or processes of the information processing device 1 can be recorded in a computer-readable recording medium. Computer-readable recording media include non-transitory computer-readable media, such as magnetic recording devices, optical discs, magneto-optical recording media, or semiconductor memories. Program distribution is performed by selling, assigning, or lending a portable recording medium such as a DVD (Digital Versatile Disc) or a CD-ROM (Compact Disc Read Only Memory) on which the program is recorded. Also, the distribution of the program may be performed by storing the program in the storage of an arbitrary server and transmitting the program from the arbitrary server to another computer. A program may also be provided as a program product. The present disclosure can also be implemented as a program executable by a processor.

A computer temporarily stores, for example, a program recorded on a portable recording medium or a program transferred from a server in a main storage device. Then, the computer reads the program stored in the main storage device with the processor, and executes processing according to the read program with the processor. The computer may read the program directly from the portable recording medium and execute processing according to the program. The computer may execute processing according to the received program every time the program is transferred from the server to the computer. The processing may be executed by a so-called ASP type service that realizes the function only by executing the execution instruction and obtaining the result without transferring the program from the server to the computer. "ASP" is an abbreviation for application service provider. The program includes information that is used for processing by a computer and that conforms to the program. For example, data that is not a direct instruction to a computer but that has the property of prescribing the processing of the computer corresponds to "things equivalent to a program."

S information processing system NW network 1 information processing device 11 control unit 12 communication unit 13 storage unit 2 user terminal 21 control unit 22 communication unit 23 storage unit 24 display unit 25 input unit

Claims (9)

An information processing device capable of communicating with a user terminal, comprising a control unit, wherein the control unit
Register event information;
Publishing a URL of a web page displaying an electronic survey form associated with the event information;
receiving from the user terminal an answer entered on the web page;
using the responses to create information about the respondent;
Execute the process including
said event information includes election information and said respondents include candidates for election;
Information processing equipment. An information processing device capable of communicating with a user terminal, comprising a control unit, wherein the control unit
Register event information;
Publishing a URL of a web page displaying an electronic survey form associated with the event information;
receiving from the user terminal an answer entered on the web page;
using the responses to create information about the respondent;
Execute the process including
The control unit issues a common URL common to all respondents,
When the control unit detects access to the common URL by the user terminal, the control unit issues a different individual URL for each respondent, and sets the survey table to be displayed on the web page corresponding to the individual URL.
Information processing equipment. In the information processing device according to claim 1 or 2,
The control unit transmits to the user terminal an email displaying a different individual URL for each respondent.
Information processing equipment. In the information processing device according to claim 3,
When the control unit detects access to the individual URL by the user terminal, the control unit sets so that the survey table is displayed on a web page corresponding to the individual URL.
Information processing equipment. In the information processing apparatus according to any one of claims 1 to 4 ,
The control unit stores the answer input at the user terminal in the local storage of the user terminal,
Information processing equipment. In the information processing device according to any one of claims 1 to 5 ,
An information processing device, wherein an answer input on the web page is transmitted only in one direction from the user terminal to the information processing device. An information processing method by an information processing device capable of communicating with a user terminal, comprising: registering event information;
Publishing a URL of a web page displaying an electronic survey form associated with the event information;
receiving from the user terminal an answer entered on the web page;
using the responses to create information about the respondent;
including
said event information includes election information and said respondents include candidates for election;
Information processing methods. An information processing method by an information processing device capable of communicating with a user terminal,
Register event information;
Publishing a URL of a web page displaying an electronic survey form associated with the event information;
receiving from the user terminal an answer entered on the web page;
using the responses to create information about the respondent;
and further
Issuing a common URL common to all respondents;
setting to issue a different individual URL for each respondent when access to the common URL by the user terminal is detected, and to display the survey table on a web page corresponding to the individual URL;
Information processing method including. A program for causing a computer to function as the information processing apparatus according to any one of claims 1 to 6 .

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