JP7242159B2 - Order management device, order management method, and order management program - Google Patents

Description

The present invention relates to an order management device , an order management method, and an order management program related to ordering menu items provided at facilities such as restaurants.

2. Description of the Related Art There is known a dining table configured so that an order for food or the like can be made by an input operation to a display device having a touch panel-equipped display provided on the dining table (see, for example, Patent Document 1).

At the eating and drinking table, the total amount for each individual or the total amount for all members is displayed on the display device based on the ordered dishes.

Japanese Patent Application Laid-Open No. 2003-203275

By the way, for example, when a group of people visits a restaurant and orders a course meal, the price for each course meal is predetermined, so there is no need to worry about exceeding the budget. However, when each person orders food a la carte, it is necessary to order the food while confirming the total price so as not to exceed the budget, which takes time and effort. On the other hand, course meals may include dishes that do not suit individual tastes.

It is an object of the present invention to provide an order management device, an order management system, an order management method, and an order management program that can easily place an order within a predetermined upper limit while reflecting the orderer's preferences as much as possible. is to provide

The order management device according to the present invention includes a setting processing unit that sets the upper limit price according to an operation for setting the upper limit price, and a display processing unit that displays menu items that can be ordered within a range that does not exceed the upper limit price as selection candidates. and a reception processing unit that receives a selection operation of a menu item to be ordered or a change operation of a selected menu item, which is a menu item already selected as a menu item to be ordered, within the range not exceeding the upper limit amount. Prepare.

The order management system according to the present invention transmits operation signals corresponding to the order management device, the setting operation, the selection operation, and the change operation to the order management device, and receives signals received from the order management device. and a kitchen terminal for receiving information on the selected menu items from the order management device.

An order management system of the present invention comprises an operation terminal and an order management device. The order management device includes a communication unit that communicates with the operation terminal, and sets an upper limit amount according to a user's operation on the operation terminal. a setting processing unit for setting, a display processing unit for displaying on the operation terminal menu items that can be ordered within a range that does not exceed the upper limit amount as selection candidates, A reception processing unit that receives a selection operation of a menu item to be ordered or a change operation of a selected menu item that is a menu item that has already been selected as a menu item to be ordered, and an operator of the operation terminal a memory processing unit for storing the selected menu item in a storage unit as waiting order information when the operator's entry into the store has not yet been detected; and detection of the operator's entry into the store. and an order processing unit for ordering the selected menu item based on the waiting order information in response to the request.

The order management method according to the present invention comprises the steps of: one or more computers setting the upper limit price in response to an upper limit price setting operation; and a step of accepting a selection operation of a menu item to be ordered or a change operation of a selected menu item, which is a menu item already selected as a menu item to be ordered, within a range not exceeding the upper limit amount. is a method of executing

The order management program according to the present invention comprises a step of setting the upper limit price in one or more computers in accordance with an operation for setting the upper limit price, and selecting menu items that can be ordered within the upper limit price as selection candidates. and a step of accepting a selection operation of a menu item to be ordered or a change operation of a selected menu item, which is a menu item already selected as a menu item to be ordered, within a range not exceeding the upper limit amount. is a program that executes

INDUSTRIAL APPLICABILITY According to the present invention, an order management device, an order management system, an order management method, and an order management program enable an orderer to easily place an order within a predetermined upper limit while reflecting the orderer's preferences as much as possible. is provided.

FIG. 1 is a diagram showing the configuration of an order management system according to an embodiment of the invention. FIG. 2 is a diagram showing an example of menu information used by the order management device according to the embodiment of the present invention. FIG. 3 is a diagram showing an example of maximum amount information used in the order management system according to the embodiment of the present invention. FIG. 4 is a diagram showing an example of order information used by the order management device according to the embodiment of the present invention. FIG. 5 is a diagram showing an example of waiting order information used in the order management device according to the embodiment of the present invention. FIG. 6 is a flow chart showing an example of the procedure of order management processing executed by the order management device according to the embodiment of the present invention. FIG. 7 is a flow chart showing an example of the procedure of order management processing executed by the order management device according to the embodiment of the present invention. FIG. 8 is a diagram showing an example of an ordered list screen displayed on the user terminal according to the embodiment of the invention. FIG. 9 is a diagram showing an example of an order screen displayed on the user terminal according to the embodiment of the invention. FIG. 10 is a diagram showing an example of a change screen displayed on the user terminal according to the embodiment of the invention. FIG. 11 is a diagram showing an example of the Omakase Set screen displayed on the user terminal according to the embodiment of the present invention. FIG. 12 is a diagram showing an example of a budget-exact order screen displayed on the user terminal according to the embodiment of the present invention. FIG. 13 is a diagram showing an example of a waiting order list screen displayed on the user terminal according to the embodiment of the present invention. FIG. 14 is a diagram showing an example of an order screen displayed on the user terminal according to the embodiment of the invention. FIG. 15 is a diagram showing an example of an ordered list screen displayed on the user terminal according to the embodiment of the invention. FIG. 16 is a diagram showing an example of order information used by the order management device according to the embodiment of the present invention.

BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, embodiments of the present invention will be described with reference to the accompanying drawings for understanding of the present invention. It should be noted that the following embodiment is an example that embodies the present invention, and does not limit the technical scope of the present invention.

[Order management system 1]
As shown in FIG. 1, an order management system 1 according to an embodiment of the present invention includes an order management device 2, a plurality of user terminals 3, and a kitchen terminal 4. It can communicate with the user terminal 3 and the kitchen terminal 4 via the order management device 2, the Internet, LAN, WAN, or a communication network N1 such as a public telephone line.

In this embodiment, the user terminal 3 is a portable terminal owned by a restaurant user, and the order management device 2 is a server device on the Internet that manages orders for a plurality of restaurants. After entering the restaurant, the user of the restaurant operates his or her own user terminal 3 to select a desired menu item from the menu items (food and drink) provided at the restaurant. You can order it yourself.

In addition, as a device that allows the orderer to order food and drink by himself/herself as described above, a display device having a display unit with a touch panel provided on the dining table can be used to order food and the like through input operations. Structured dining tables are known. At the eating and drinking table, the total amount for each individual or the total amount for all members is displayed on the display device based on the ordered dishes. By the way, for example, when a group of people visits a restaurant and orders a course meal, the price for each course meal is predetermined, so there is no need to worry about exceeding the budget. However, when each person orders food a la carte, it is necessary to order the food while confirming the total price so as not to exceed the budget, which takes time and effort. On the other hand, course meals may include dishes that do not suit individual tastes. On the other hand, according to the order management system 1 according to the present embodiment, it is possible to easily place an order within a predetermined upper limit while reflecting the orderer's preferences as much as possible.

[User terminal 3]
First, the configuration of the user terminal 3 will be described. As shown in FIG. 1, the user terminal 3 includes a control section 31, a storage section 32, an operation display section 33, a communication I/F 34, a camera 35, and the like. The user terminal 3 is, for example, a portable information processing device such as a smart phone, a mobile phone, or a tablet terminal. The user terminal 3 is an example of an operating terminal.

The operation display unit 33 includes a display unit such as a liquid crystal display or an organic EL display that displays information such as various screens for ordering food and drink, and an operation unit such as hard keys or a touch panel that accepts operations. It's an interface.

The communication I/F 34 connects the user terminal 3 to the communication network N1 by wire or wirelessly, and performs data communication according to a predetermined communication protocol with an external device such as the order management device 2 via the communication network N1. It is a communication interface for execution.

The camera 35 has a lens, an imaging element, etc., and outputs image data corresponding to light incident on the imaging element.

The storage unit 32 is a non-volatile storage unit such as a flash memory that stores various information. For example, the storage unit 32 stores control programs such as an order program and a reading program. The order program is a control program for causing the control unit 31 to execute processing for ordering food and drink through the order management device 2 . The reading program is a control program for causing the control unit 31 to execute processing for reading information contained in the two-dimensional barcode.

The control unit 31 has control devices such as a CPU, ROM, and RAM. The CPU is a processor that executes various kinds of arithmetic processing. The ROM is a non-volatile storage unit in which control programs such as BIOS and OS for causing the CPU to execute various processes are stored in advance. The RAM is a volatile or nonvolatile storage unit that stores various information, and is used as a temporary storage memory (work area) for various processes executed by the CPU. The control unit 31 controls the user terminal 3 by causing the CPU to execute various control programs pre-stored in the ROM or storage unit 32 .

Specifically, the control unit 31 includes various processing units such as an order processing unit 311 and a reading processing unit 312, as shown in FIG. The control unit 21 functions as an order processing unit 311 by executing various processes according to the order program by the CPU. The control unit 21 functions as a reading processing unit 312 by executing various processes according to the reading program by the CPU. Note that the order processing unit 311 or the reading processing unit 312 may be composed of an electronic circuit.

The order processing unit 311 can acquire data for various screens from the order management device 2 and display the various screens on the operation display unit 33 according to the operation on the operation display unit 33 . In addition, the order processing section 311 can transmit an operation signal to the order management device 2 according to the operation on the operation display section 33 .

The reading processing unit 312 is capable of extracting a two-dimensional barcode from image data captured by the camera 35 and reading information contained in the two-dimensional barcode.

[Order management device 2]
Next, the configuration of the order management device 2 will be described. As shown in FIG. 1, the order management device 2 includes a control section 21, a storage section 22, an operation display section 23, a communication I/F 24, and the like. Note that the order management device 2 is not limited to one computer, and may be a computer system in which a plurality of computers operate in cooperation. Various processes executed by the order management device 2 may be distributed and executed by one or more processors.

The operation display unit 23 is a user interface that includes a display unit such as a liquid crystal display or an organic EL display that displays various types of information, and an operation unit such as a mouse, keyboard, hard keys, or touch panel that receives operations.

The communication I/F 24 connects the order management device 2 to the communication network N1 by wire or wirelessly, and communicates with external devices such as the user terminal 3 and the kitchen terminal 4 via the communication network N1 according to a predetermined communication protocol. It is a communication interface for executing data communication. Communication I/F 24 is an example of a communication unit that communicates with user terminal 3 .

The storage unit 22 is a nonvolatile storage unit such as an HDD (Hard Disk Drive) or an SSD (Solid State Drive) that stores various types of information. The storage unit 22 stores menu information D1 shown in FIG. 2, maximum amount information D2 shown in FIG. 3, order information D3 shown in FIG. 4, waiting order information D4 shown in FIG.

The menu information D1 is information on menu items provided at the restaurant. As shown in FIG. 2, the menu information D1 includes "store ID", "item ID", "item name", "category", Information such as "unit price" is included. The "store ID" is identification information for identifying the restaurant that provides the menu item. The "item ID" is identification information for identifying the menu item. The "item name" is the name of the menu item. The "category" is the category of the menu item (for example, appetizers, main dishes, desserts, drinks, salads, appetizers, rice dishes, fish dishes, fried foods, etc.). The "unit price" is the price per item (one unit) of the menu item. In this embodiment, the "unit price" does not include taxes and service charges. The "item ID", the "item name", the "category", and the "unit price" can be arbitrarily set for each restaurant. For example, based on an operation signal from a store terminal (not shown) operated by the manager of each restaurant, the "item ID", the "item name", the "category", and the A "unit price" may be set or updated.

The upper limit amount information D2 is information relating to the upper limit amount set for each group of users who use the restaurant. As shown in FIG. 3, the maximum amount information D2 includes "group ID", "number of persons", "maximum amount per person", and "maximum amount per group" for each group of users who use the restaurant. This includes information such as the upper limit amount. The "group ID" is identification information for identifying a user group. Here, the "group of users" is a unit for settlement in the restaurant. For example, in the case where a restaurant pays for each table, the identification information of the table used by the group may be used as the "group ID". In addition, in the case where a restaurant pays for each room, the identification information of the room used by the group may be used as the "group ID". Also, the name of the organizer (representative) of the banquet may be used as the "group ID". Also, a group name input from the user terminal 3 may be used as the "group ID". The "number of people" is the number of people in the group. The "maximum amount per person" is the maximum amount (budget) of the payment amount per person in the group. The "maximum amount for the entire group" is the maximum amount (budget) of the payment amount for the entire group. In this embodiment, the “number of people” and the “maximum amount per person” are set based on the operation signal from the user terminal 3 . Then, based on the "number of people" and the "maximum amount per person", the "maximum amount for the entire group" is set.

The order information D3 is information about menu items ordered through the user terminal 3. FIG. As shown in FIG. 4, the order information D3 includes "group ID", "store ID", "table ID", "item ID", " It includes information such as item name, unit price, number of orders, and whether or not changes can be made. The "group ID" is identification information for identifying the group to which the order management device that ordered the menu item belongs, and is the same information as the "group ID" included in the maximum amount information D2. The "store ID" is identification information for identifying the restaurant that provides the menu, and is the same information as the "store ID" included in the menu information D1. The "table ID" is identification information for identifying the table used by the user who ordered the menu item. In this embodiment, the user terminal 3 reads the "table ID" from a two-dimensional bar code posted on a table in a restaurant or the like. Then, the read “table ID” is transmitted from the user terminal 3 to the order management device 2 . In place of the "table ID", the identification information of the private room or the identification information of the seat used by the user who ordered the menu item may be used. Further, when the identification information of the table is used as the "group ID", either one of the "group ID" and the "table ID" may be omitted from the order information D3. The "item ID" is identification information for identifying the menu item, and is the same information as the "item ID" included in the menu information D1. The "item name" is the name of the menu item and is the same information as the "item name" included in the menu information D1. The "unit price" is the price per item (one unit) of the menu item, and is the same information as the "unit price" included in the menu information D1. The number of orders is the number of times the menu item has been ordered. The "modifiability" is information (flag) indicating whether or not the menu item can be modified or cancelled. In the present embodiment, the initial value of the "modifiability" is set to "possible". Then, when the cooking process of the menu item is started, the value of the corresponding "modifiability" is changed from "possible" to "impossible".

The waiting order information D4 is information on menu items ordered through the user terminal 3, like the order information D3. The order information D3 is information about menu items ordered by the user after the user enters the restaurant. On the other hand, the waiting order information D4 is information about menu items ordered in advance by the user before the user enters the restaurant. As shown in FIG. 5, the waiting order information D4 includes "group ID", "store ID", "item ID", and "item name" corresponding to each menu item ordered in advance through the user terminal 3. , “unit price”, “number of orders”, “order timing”, etc. The "group ID", the "store ID", the "item ID", the "item name", the "unit price", and the "number of orders" are the same as those of the order information D3. The "ordering timing" is information indicating the timing for ordering the menu item (for example, the timing for notifying the kitchen terminal 4 that the menu item has been ordered). In this embodiment, when it is detected that the user has entered the restaurant, the previously ordered menu items are automatically ordered at the timing according to the "order timing". For example, menu items for which the "order timing" is set to "first" are automatically ordered immediately when it is detected that the user has entered the restaurant. On the other hand, menu items for which the "order timing" is set to "after 15 minutes" are automatically ordered 15 minutes after it is detected that the user has entered the restaurant. Similarly, menu items for which the "order timing" is set to "after 45 minutes" are automatically ordered 45 minutes after it is detected that the user has entered the restaurant.

As another embodiment, some or all of the menu information D1, the maximum amount information D2, the order information D3, and the waiting order information D4 may be other information accessible from the order management device 2 via the communication network N1. It is also conceivable that it is stored in a processing device (server). In this case, the control unit 21 of the order management device 2 acquires part or all of the menu information D1, the maximum amount information D2, the order information D3, and the waiting order information D4 from the other information processing device as necessary. do.

Further, the storage unit 22 stores a control program such as an order management program for causing the control unit 21 to execute order management processing, which will be described later. For example, the order management program is non-temporarily recorded on a computer-readable recording medium such as a CD or DVD, and read by a reading device (not shown) such as a CD drive or DVD drive provided in the order management device 2. and stored in the storage unit 22 . Alternatively, the order management program may be received from another information processing device through the communication I/F 24 and stored in the storage unit 22 .

The control unit 21 has control devices such as a CPU, ROM, and RAM. The CPU is a processor that executes various kinds of arithmetic processing. The ROM is a non-volatile storage unit in which control programs such as BIOS and OS for causing the CPU to execute various arithmetic processes are stored in advance. The RAM is a volatile or nonvolatile storage unit that stores various information, and is used as a temporary storage memory (work area) for various processes executed by the CPU. The control unit 21 controls the order management device 2 by causing the CPU to execute various control programs pre-stored in the ROM or storage unit 22 .

Specifically, as shown in FIG. 2, the control unit 21 includes a setting processing unit 211, a display processing unit 212, a reception processing unit 213, a storage processing unit 214, an acquisition processing unit 215, an order processing unit 216, a discount processing unit. It includes various processing units such as unit 217 . The control unit 21 functions as the various processing units by executing various processing according to the order management program with the CPU. Also, part or all of the processing units included in the control unit 21 may be configured by electronic circuits. The order management program may be a program for causing a plurality of processors to function as the various processing units.

The setting processing unit 211 can set the upper limit money amount according to the setting operation of the upper limit money amount. Specifically, the setting processing unit sets the upper limit amount by receiving an operation signal transmitted from the user terminal 3 in response to the user terminal 3 being operated to set the upper limit amount. When a group of a plurality of people uses the restaurant, the upper limit amount may be the upper limit amount for the entire group, or may be the upper limit amount for each person in the group.

The operation for setting the maximum amount may include an operation for inputting the amount per person (maximum amount) and the number of people (the number of people in the group). In this case, the setting processing unit may calculate and set the upper limit amount by multiplying the input amount per person by the number of people. As a result, the maximum amount of money for the entire group is calculated so as not to exceed the maximum amount of money per person when the payment to the restaurant is divided equally among the members of the group (so-called "split bill").

The display processing unit 212 can cause the user terminal 3 to display various screens by transmitting data of various screens to the user terminal 3 . For example, the display processing unit 212 displays an ordered list screen P1 (see FIG. 8), an order screen P2 (see FIG. 9), a change screen P3 (see FIG. 10), an auto set screen P4 (see FIG. 11), and a budget-fit order screen. It is possible to cause the user terminal 3 to display screens such as the screen P5 (see FIG. 12) and the waiting order list screen P6 (see FIG. 13).

The display processing unit 212 can display menu items that can be ordered as long as the upper limit amount is not exceeded as selection candidates. Specifically, the display processing unit 212 can display the menu items on the user terminal 3 (see FIG. 9).

Note that the display processing unit 212 determines that the category (eg, appetizer, main dish, dessert, drink, salad, snacks, rice dish, fish dish, fried dish, etc.) set in advance for each menu item is the selected menu item ( That is, a menu item different from the menu item already selected as the menu item to be ordered may be displayed as a selection candidate. As a result, the menu items of the same category are not displayed repeatedly as selection candidates, so that a plurality of menu items of different categories can be efficiently selected from a large number of menu items. In another embodiment, the display processing unit 212 may display menu items as selection candidates for each category in a predetermined order. For example, the display processing unit 212 may sequentially display the menu items as selection candidates in the order of drink→appetizer→main dish→dessert, and may accept selection operations of the menu to be ordered sequentially for each category. Thereby, a desired menu item can be efficiently selected from a large number of menu items included in the a la carte menu.

In addition, the display processing unit 212 displays the menu items that can be ordered within the range of the remaining amount calculated based on the amount of the selected menu item and the upper limit amount (hereinafter simply referred to as "balance"). It may be displayed together with the orderable quantity of each item (see FIG. 9).

Further, the display processing unit 212 may display a menu item set including a plurality of menu items automatically selected within the range of the upper limit amount as the selection candidates (see FIG. 11). For example, if the upper limit amount is 10,000 yen, a plurality of menu items with a total amount of 10,000 yen or less are automatically selected from a large number of menu items included in the a la carte menu. It may be displayed as a selection candidate. This eliminates the need to select desired menu items one by one from a large number of menu items, thereby reducing the time and effort required to select menu items. Various methods are conceivable as methods for automatically selecting menu items. For example, the control unit 21 may preset a priority for each menu item and automatically select the menu item in consideration of the priority and unit price. The priority may be set, for example, based on an operation signal from a store terminal (not shown) operated by the manager of each restaurant. Also, the control unit 21 may automatically select a plurality of menu items so that the balance is as small as possible. Alternatively, the control unit 21 may randomly select menu items for each category.

Further, the display processing unit 212 may arrange and display the menu items that can be ordered within the balance in the order according to the amount of the menu items. For example, the display processing unit 212 may arrange and display the menu items that can be ordered within the balance, in descending order of price. Thus, the menu items are arranged and displayed in order from the menu item that minimizes the balance, so that the menu item whose total amount is as close to the upper limit amount as possible can be easily selected. As another embodiment, the display processing unit 212 arranges and displays the menu items in a predetermined order while the balance is greater than a predetermined threshold value (for example, 500 yen), and displays the menu items when the balance is less than the threshold value. If so, the menu items may be arranged and displayed in descending order of price. As yet another embodiment, the display processing unit 212 displays menu items in descending order of price only when a predetermined operation (for example, operation of a sort key) is performed on the user terminal 3. They may be displayed side by side.

In addition, the display processing unit 212 may display, as selection candidates, special menu items whose amounts vary according to the balance. For example, the display processing unit 212 may display, as the selection candidate, the "optional product" with an amount corresponding to the balance (see FIG. 14). By selecting the ``random item'', the total amount can be made exactly equal to the upper limit amount, so that fine change is not generated when paying at a restaurant, and payment can be made smoothly. Also, when the group secretary collects money from each member, it is not necessary to hand over change, so the money can be collected smoothly.

The acceptance processing unit 213 can accept an operation of selecting a menu item to be ordered or an operation of changing the selected menu item within a range not exceeding the upper limit amount. Specifically, the acceptance processing unit 213 accepts the selection operation or the change operation by receiving an operation signal transmitted from the user terminal 3 in response to the selection operation or the change operation on the user terminal 3 .

Note that the reception processing unit 213 may be able to receive an operation to change or cancel the selected menu item until a preset timing arrives. Then, the display processing unit 212 may display the orderable menu items after changing or canceling the selected menu item in response to the changing operation or canceling operation of the selected menu item. For example, when the selected menu item is cancelled, the control unit 21 may update the balance by adding the price of the canceled menu item to the balance. Then, the display processing unit 212 may display, as the selection candidates, menu items that can be ordered within the range of the balance after the update.

Further, when the menu item is a menu item related to food and drink, the reception processing unit 213 prohibits the change operation or the cancellation operation of the selected menu item for which the cooking process has started among the selected menu items. good. For example, when the cooking process of a certain selected menu item is started in the kitchen, a predetermined operation (for example, operation of the cooking start key) is performed on the kitchen terminal 4, and the control unit 21 However, the value of "modifiability" corresponding to the selected menu item in the order information D3 may be changed from "possible" to "impossible". Then, the reception processing unit 213 may prohibit the change operation or the cancel operation of the selected menu item for which the value of "changeability" is "impossible".

Note that the reception processing unit 213 changes some or all of the menu items included in the menu item set (that is, the menu item set including a plurality of menu items automatically selected within the upper limit price range). An operation may be accepted (see FIG. 11).

The memory processing unit 214 stores one of the selected menu items in accordance with a user operation (for example, operation of the [Increase balance] key K13 shown in FIG. 15) from the selected menu items. It is possible to store the balance in association with the order information D3 (see FIG. 16) in the storage unit 22 . For example, in the order information D3 shown in FIG. 16, the balance of 21 yen is associated with "green tea ice cream" as "increase" information. In this case, "Matcha ice cream" increased by 21 yen is prepared in the kitchen and provided to the orderer. As a result, the total amount of money can be made exactly equal to the upper limit amount, so that fine change is not generated when paying at a restaurant, and payment can be made smoothly. Also, when the group secretary collects money from each member, it is not necessary to hand over change, so the money can be collected smoothly.

The acquisition processing unit 215 can acquire the group ID from the user terminal 3 . The storage processing unit 214 can store the selected menu item in the storage unit 22 as the order information D3 in association with the group ID. The display processing unit 212 places an order within the balance calculated based on the upper limit amount and the total amount of the selected menu items selected by the plurality of user terminals 3 operated by the users of the same group. Possible menu items may be displayed on the user terminal 3 as selection candidates. Accordingly, even when menu item selection operations are performed on a plurality of user terminals 3, a plurality of user terminals 3 corresponding to the same group can be identified based on the group ID. Therefore, the reception processing unit 213 can receive selection operations of menu items for each of the user terminals 3 within a range that does not exceed the maximum amount of money for the entire group.

The order processing unit 216 can sequentially order one or more of the selected menu items according to a predetermined schedule. For example, the order processing unit 216 sequentially orders the selected menu items according to the order timing (see FIGS. 5 and 13) set for each of the selected menu items according to the operation on the user terminal 3. may Alternatively, the order processing unit 216 may sequentially order the selected menu items according to the order timing automatically set for each selected menu item according to the category of the selected menu item. The ordering of the selected menu item by the order processing unit 216 is performed by transmitting the information of the selected menu item to the kitchen terminal 4, for example. Alternatively, the ordering of the selected menu item by the order processing unit 216 may be performed by printing the information of the selected menu item with a printer (not shown).

When the order processing unit 216 sequentially orders the selected menu items according to a predetermined schedule, the reception processing unit 213 performs an operation to change the selected menu items that have already been ordered by the order processing unit 216. Alternatively, the cancel operation may be prohibited. For example, when a certain selected menu item is ordered by the order processing unit 216, the control unit 21 changes the value of "changeability" corresponding to the selected menu item in the order information D3 from "possible" to "impossible". ” can be changed. Then, the reception processing unit 213 may prohibit the change operation or the cancel operation of the selected menu item for which the value of "changeability" is "impossible".

Note that the storage processing unit 214 stores the selected menu item as the waiting order information D4 when it has not yet been detected that the user (that is, the owner of the user terminal 3) has entered the restaurant. It may be stored in the unit 22 . In this case, the order processing unit 216 may place an order for the selected menu item based on the waiting order information D4 in response to detection that the user has entered the restaurant. As a result, the user can select menu items to be ordered in advance, thereby saving the trouble of selecting desired menu items in the restaurant. In addition, since the selected menu item is not ordered unless the user enters the restaurant, the cooking process is started even though the user does not enter the restaurant. There is no Various methods are conceivable as a method for detecting that a user has entered a restaurant. For example, when the control unit 21 receives an operation signal from the user terminal 3 indicating that the table number has been input, the control unit 21 determines that the user has entered the restaurant. good. Alternatively, the control unit 21 determines that the user has entered the restaurant in response to receiving from the user terminal 3 the table ID included in the two-dimensional barcode posted on the table of the restaurant. You can judge. Alternatively, the control unit 21 may determine that the user has entered the restaurant based on GPS (Global Positioning System) information received from the user terminal 3 . Alternatively, the control unit 21 receives, from the check-in terminal, an entry signal indicating that short-range wireless communication has been performed between the check-in terminal installed in the restaurant and the user terminal 3. Therefore, it may be determined that the user has entered the restaurant.

If the balance and the amount of the menu item satisfy a predetermined relationship (for example, if the difference between the balance and the amount of the menu item is less than or equal to a predetermined amount etc.), it is possible to discount the price of the menu item by the difference from the balance. The display processing unit 212 may display the menu items discounted by the discount processing unit 217 as the selection candidates (see FIG. 12). In this case, the display processing unit 212 may display the menu item discounted by the discount processing unit 217 in a display mode different from that of other menu items. For example, the display processing unit 212 may display the menu item discounted by the discount processing unit 217 on a screen different from other menu items. Alternatively, the display processing unit 212 may additionally display, for example, a character string “discount for the difference” in the display area of the unit price of the menu item discounted by the discount processing unit 217 .

[Order Management Processing]
The order management process executed by the control unit 21 of the order management device 2 will be described below with reference to FIG. Note that the control unit 21 starts the order management process in response to access from the user terminal 3 .

<Step S11>
In step S<b>11 , the control unit 21 transmits data of a setting screen (not shown) to the user terminal 3 . As a result, the setting screen is displayed on the operation display section 33 of the user terminal 3 . The setting screen includes, for example, a selection field for selecting a restaurant, an input field for entering a group ID, an input field for inputting the number of people (number of people in the group), an amount per person (maximum amount) It includes an input field for entering the . The data of the setting screen may be HTML data, for example.

<Step S12>
In step S<b>12 , the control unit 21 (setting processing unit 211 ) sets the maximum amount of money according to the operation on the setting screen on the user terminal 3 . For example, the control unit 21 causes the storage unit 22 to store the upper limit amount information D2 as shown in FIG. . The maximum amount for the entire group is calculated by multiplying the number of people by the amount per person.

<Step S13>
In step S13, the control unit 21 determines whether or not the user terminal 3 should display the order screen P2 (see FIG. 9). For example, the control unit 21 can use the [Add] key K11 included in the ordered list screen P1, the [Add] key K62 included in the waiting order list screen P6, the [Return] key K45 included in the auto set screen P4, or the budget When an operation signal indicating that the [Return] key K52 included in the exact order screen P5 has been operated is received from the user terminal 3, it is determined that the order screen P2 should be displayed. When it is determined that the order screen P2 should be displayed (S13: Yes), the process proceeds to step S14. On the other hand, if it is determined that the order screen P2 should not be displayed (S13: No), the process proceeds to step S16.

<Step S14>
In step S14, the control unit 21 extracts menu items that can be ordered within the range not exceeding the upper limit amount from among the plurality of menu items included in the menu information D1. If some menu items have already been selected, the control unit 21 extracts menu items that can be ordered within the balance from among the plurality of menu items included in the menu information D1. do.

<Step S15>
In step S<b>15 , the control unit 21 transmits the data of the order screen P<b>2 to the user terminal 3 . The menu items extracted in step S14 are displayed as the selection candidates on the order screen P2. For example, as shown in FIG. 9, the order screen P2 displays information such as the category, item name, unit price, and orderable quantity for each menu item extracted in step S14. Information on the category, the item name, and the unit price is obtained from the menu information D1. The number of available orders is the number of menu items that can be ordered within the balance, and is calculated by the control unit 21 based on the balance and the unit price. Information indicating the current balance is displayed on the order screen P2. The balance is, for example, the sum of the menu items (that is, the selected menu items) included in the order information D3 or the waiting order information D4 from the "maximum amount of the entire group" included in the maximum amount information D2. Calculated by subtracting the amount (total amount including tax and service charge). The order screen P2 also displays order quantity setting keys K21 and K22 for setting the order quantity of each menu item. Also displayed on the order screen P2 are an [Omakase set] key K23, a [Budget fit order] key K24, a [Return] key K25, and an [Order] key K26. Note that in another embodiment, a category selection key (not shown) for selecting a category to be displayed on the order screen P2 may be displayed on the order screen P2. In this case, only menu items of the category selected by the category selection key are displayed on the order screen P2.

As shown in FIG. 14, the order screen P2 may display a special menu item (here, "Omakase product") whose amount varies according to the balance as the selection candidate. In this case, regardless of the current balance, the balance becomes 0 yen when the "optional product" shown in FIG. 14 is ordered. That is, the payment amount to the restaurant exactly matches the upper limit amount. As a result, fine change is not generated when paying at a restaurant, and payment can be made smoothly. Also, when the group secretary collects money from each member, it is not necessary to hand over change, so the money can be collected smoothly.

<Step S16>
In step S16, the control unit 21 determines whether or not the user terminal 3 should display the change screen P3 (see FIG. 10). For example, the control unit 21 sends an operation signal from the user terminal 3 indicating that the [Change] key K12 included in the ordered list screen P1 or the [Change] key K63 included in the waiting order list screen P6 has been operated. If received, it is determined that the change screen P3 should be displayed. Then, when it is determined that the change screen P3 should be displayed (S16: Yes), the process proceeds to step S17. On the other hand, if it is determined that the change screen P3 should not be displayed (S16: No), the process proceeds to step S19.

<Step S17>
In step S17, the control unit 21 extracts changeable menu items from the menu items (that is, the selected menu items) included in the order information D3 or the waiting order information D4. More specifically, the control unit 21 selects menu items with a value of "possible" for "possible to change" from among the menu items included in the order information D3 or the waiting order information D4. Extract as item.

<Step S18>
In step S<b>18 , the control unit 21 transmits data of the change screen P<b>3 to the user terminal 3 . The menu item extracted in step S17 is displayed on the change screen P3 as a changeable menu item. For example, as shown in FIG. 10, the change screen P3 displays information such as the category, item name, unit price, and number of orders for each menu item extracted in step S17. Information on the category, the item name, the unit price, and the number of orders is acquired from the order information D3 or the waiting order information D4. In addition, information indicating the current balance is displayed on the change screen P3. The change screen P3 also displays order quantity change keys K31 and K32 for changing the order quantity of each menu item. When the order quantity change key K31 is operated to change the order quantity to 0, the order for that menu item is cancelled. The change screen P3 also displays a [Change] key K33 for changing each menu item to another menu item. When any [Change] key K33 is operated, the control unit 21 changes the balance (here, the balance when the order of the selected menu item corresponding to the operated [Change] key K33 is canceled). Display orderable menu items within range as possible selections. Then, when one of the menu items is selected from the selection candidates, the selected menu item corresponding to the operated [Change] key K33 is selected from the selection candidates on the change screen P3. Changed to a menu item. A [Return] key K34 and a [Confirm] key K35 are also displayed on the change screen P3. When the [Confirm] key K35 is operated, the menu item change operation on the change screen P3 is accepted, and the order information D3 or the waiting order information D4 is updated. At this time, the control unit 21 (order processing unit 216) transmits a signal indicating that the selected menu item has been changed or canceled to the kitchen terminal 4 as necessary.

<Step S19>
In step S19, the control unit 21 determines whether or not the user terminal 3 should display the auto set screen P4 (see FIG. 11). For example, when the control unit 21 receives from the user terminal 3 an operation signal indicating that the [automatic setting] key K23 included in the order screen P2 has been operated, the control unit 21 indicates that the automatic setting screen P4 should be displayed. to decide. Then, when it is determined that the auto set screen P4 should be displayed (S19: Yes), the process proceeds to step S20. On the other hand, if it is determined that the auto set screen P4 should not be displayed (S19: No), the process proceeds to step S22.

<Step S20>
In step S20, the control unit 21 automatically extracts, from among the plurality of menu items included in the menu information D1, a combination of menu items that can be ordered within a range not exceeding the upper limit price. If some menu items have already been selected, the control unit 21 selects a combination of menu items that can be ordered within the balance from among the plurality of menu items included in the menu information D1. automatically extract. For example, the control unit 21 automatically selects a plurality of menu items in consideration of the priority, category, unit price, etc. set in advance for each menu item so that the balance is as small as possible.

<Step S21>
In step S<b>21 , the control unit 21 transmits the data of the auto set screen P<b>4 to the user terminal 3 . A plurality of menu items (the menu item set) automatically selected in step S20 are displayed as the selection candidates on the omakase set screen P4. For example, as shown in FIG. 11, information such as the category, item name, unit price, number of orders, etc. is displayed for each menu item automatically selected in step S20 on the omakase set screen P4. Information on the category, the item name, and the unit price is obtained from the menu information D1. Information indicating the current balance and the balance after ordering is displayed on the Omakase Set screen P4. The balance after ordering is the balance when all the menu items displayed on the Omakase set screen P4 are ordered. In addition, order quantity change keys K41 and K42 for changing the order quantity of each menu item are displayed on the omakase set screen P4. A [change] key K43 for changing each menu item to another menu item is displayed on the omakase set screen P4. When any [Change] key K43 is operated, the control unit 21 changes the balance (here, the balance after ordering when the menu item corresponding to the operated [Change] key K43 is not ordered). Display orderable menu items within the range as selection candidates. Then, when any one of the menu items is selected from the selection candidates, the menu item corresponding to the operated [Change] key K33 is displayed on the omakase set screen P4 as the menu item selected from the selection candidates. changed to item. [Other set] key K44, [Return] key K45, and [Order] key K46 are displayed on the auto set screen P4. When the [Other set] key K44 is operated, the menu item set (automatic set) currently displayed on the omakase set screen P4 is discarded, and another new menu item set (automatic set) is displayed by the control unit 21. automatically generated and displayed by

<Step S22>
In step S22, the control unit 21 determines whether or not the user terminal 3 should display the budget-exact order screen P5. For example, when the control unit 21 receives an operation signal from the user terminal 3 indicating that the [Budget fit order] key K24 included in the order screen P2 has been operated, the control unit 21 should display the budget fit order screen P5. judge there is. When it is determined that the budget-exact order screen P5 should be displayed (S22: Yes), the process proceeds to step S23. On the other hand, if it is determined that the budget-exact order screen P5 should not be displayed (S22: No), the process proceeds to step S31 (FIG. 7).

<Step S23>
In step S23, the control unit 21 determines the discountable amount. For example, the control unit 21 may determine the discountable amount according to the upper limit amount. Specifically, the control unit 21 may determine a value obtained by multiplying the upper limit amount by a predetermined coefficient (for example, 3%) as the discountable amount. In another embodiment, the discountable amount may be a predetermined fixed value.

<Step S24>
In step S24, the control unit 21 extracts menu items and the number of orders that can be ordered for the balance by applying a discount within the range of the discountable amount determined in step S23.

<Step S25>
In step S<b>25 , the control unit 21 transmits the data of the budget-exact order screen P<b>5 to the user terminal 3 . The menu items extracted in step S24 are displayed as the selection candidates on the budget-exact order screen P5. For example, as shown in FIG. 12, information such as the category, item name, unit price, and number of orders is displayed for each menu item extracted in step S24 on the budget-just-order screen P5. Information on the category, the item name, and the unit price is obtained from the menu information D1. In the unit price display column, a character string "discount discount" is displayed, which indicates that the difference between the total price of the corresponding menu item ordered and the balance is discounted. For example, when ordering the "steak" shown in FIG. 12 without applying the discount, the unit price is 1850 yen and the number of orders is 1, so the balance of 1998 yen (including tax and service charge) is required. . However, for example, if the discountable amount is set to 3% of the upper limit amount (here, 10,000 yen), a maximum discount of 300 yen is applied. You can order steak. As a result, the total amount of money can be made exactly equal to the upper limit amount, so that fine change is not generated when paying at a restaurant, and payment can be made smoothly. Also, when the group secretary collects money from each member, it is not necessary to hand over change, so the money can be collected smoothly.

When the process of step S25 ends, the process proceeds to step S31 (FIG. 7).

<Step S31>
In step S31, the control unit 21 determines whether or not the user terminal 3 should display the ordered list screen P1 (see FIG. 8) or the waiting order list screen P6 (FIG. 13). For example, when the control unit 21 receives from the user terminal 3 an operation signal indicating that a predetermined operation (for example, operation of an order list display key) has been performed on the user terminal 3, the ordered list screen P1 is displayed. Alternatively, it determines that the waiting order list screen P6 should be displayed. When it is determined that the ordered list screen P1 or the waiting order list screen P6 should be displayed (S31: Yes), the process proceeds to step S32. On the other hand, if it is determined that the ordered list screen P1 or the waiting order list screen P6 should not be displayed (S31: No), the process proceeds to step S34.

<Step S32>
In step S32, the control unit 21 acquires information (item name, unit price, number of orders, etc.) regarding the selected menu item from the order information D3 or the waiting order information D4 stored in the storage unit 22. FIG.

<Step S33>
In step S<b>33 , the control section 21 transmits the data of the ordered list screen P<b>1 or the waiting order list screen P<b>6 to the user terminal 3 . Information on the selected menu item extracted in step S32 is displayed on the ordered list screen P1 and the waiting order list screen P6. For example, as shown in FIGS. 8 and 13, the ordered list screen P1 and the waiting order list screen P6 display information such as the category, item name, unit price, number of orders, etc. for each of the selected menu items. be. Information on the category, the item name, the unit price, and the number of orders is obtained from the order information D3 or the waiting order information D4. The ordered list screen P1 and the waiting order list screen P6 display information such as the total price of the selected menu item, the upper limit price, and the balance. [Add] key K11 and [Change] key K12 are displayed on the ordered list screen P1. The waiting order list screen P6 also displays an order timing setting field K61 for setting the order timing of each selected menu item. The order timing setting field K61 is, for example, a drop-down list, and the desired order timing can be selected from a plurality of selection candidates such as "initial", "after 15 minutes", "after 45 minutes", and "after 60 minutes". can be selected. When the order timing is set or changed through the order timing setting column K61, the control unit 21 sets or changes the corresponding "order timing" value in the waiting order information D4. The initial value (default value) of the order timing for each selected menu item is set to, for example, "first". Alternatively, an initial value (default value) of order timing for each selected menu item may be set according to the category. For example, the control unit 21 sets the initial value of the order timing of the selected menu items in the "drink" and "appetizer" categories to "first", and sets the order timing of the selected menu items in the "main dish" category. The initial value of the timing may be set to "after 20 minutes", and the initial value of the order timing of the selected menu item in the category "dessert" may be set to be "after 40 minutes". [Add] key K62 and [Change] key K63 are displayed on the waiting order list screen P6.

As shown in FIG. 15, the [Increase by balance] key K13 may be displayed on the ordered list screen P1. The [Increase amount by balance] key K13 is used to select a specific menu item that is preset among the selected menu items displayed on the ordered list screen P1 (that is, a menu item that is preset as a menu item that can be increased). item). In addition, the menu information D1 may include information of “possibility to increase the amount” indicating whether or not the amount can be increased. When any [Increase balance] key K13 is operated, the control unit 21 displays the menu item (here, Now, change the value of "Increase" of "Matcha ice cream") from the initial value of "0" to a value indicating the balance ("21" in this case). Then, the control unit 21 transmits the value of "Increase" to the kitchen terminal 4 as the information on the menu item. As a result, the user is provided with food and drink increased in quantity according to the balance. As a result, the amount of money to be paid to the restaurant exactly matches the upper limit amount, so that fine change is not generated when paying at the restaurant, and the payment can be made smoothly. Also, when the group secretary collects money from each member, it is not necessary to hand over change, so the money can be collected smoothly. Note that the [Increase by balance] key may also be displayed on the waiting order list screen P6.

<Step S34>
In step S<b>34 , the control unit 21 determines whether or not an ordering operation has been performed on the user terminal 3 . For example, the control unit 21 determines that the [order] key K26 included in the order screen P2, the [order] key K46 included in the auto set screen P4, or the [order] key K51 included in the budget perfect order screen P5 is When an operation signal indicating that an operation has been performed is received from the user terminal 3, it is determined that the order operation has been performed. When it is determined that the order operation has been performed (S34: Yes), the process proceeds to step S35. On the other hand, if it is determined that the ordering operation has not been performed (S34: No), the process proceeds to step S40.

<Step S35>
At step S<b>35 , the control unit 21 receives order data from the user terminal 3 . The order data are data relating to newly selected menu items as menu items to be ordered. The order data includes information for identifying menu items (for example, item ID, item name, etc.) and information indicating the number of items ordered.

<Step S36>
In step S36, the control unit 21 determines whether the user (that is, the owner of the user terminal 3) has entered the restaurant. For example, when the table ID included in the two-dimensional barcode posted on the table of the restaurant or the like has already been received from the user terminal 3, the control unit 21 determines that the user has entered the restaurant. judge there is. When it is determined that the user has already entered the restaurant (S36: Yes), the process proceeds to step S37. On the other hand, if it is determined that the user has not yet entered the restaurant (S36: No), the process proceeds to step S39.

<Step S37>
In step S37, the control unit 21 associates the order data received in step S35 with the group ID, store ID, and table ID, and stores them in the storage unit 22 as order information D3. At this time, the control unit 21 sets the value of "changeability" in the order information D3 to "permissible".

<Step S38>
In step S38, the control unit 21 (order processing unit 216) performs order processing for the menu items included in the order data received in step S35. For example, the control unit 21 transmits a signal including information such as the item name of the menu item, the number of orders, and the table ID to the kitchen terminal 4 and causes the kitchen terminal 4 to display this information. Then, the process moves to step S40.

<Step S39>
On the other hand, in step S39, the control unit 21 associates the order data received in step S35 with the group ID and the store ID, and stores them in the storage unit 22 as waiting order information D4. At this time, the control unit 21 sets the value of "order timing" in the waiting order information D4 to an initial value (for example, "first"). Then, the process moves to step S40.

<Step S40>
At step S40, the control unit 21 determines whether or not the cooking process for any of the menu items ordered at step S38 has started. For example, when the control unit 21 receives a signal indicating that the cooking process of the menu item has started from the kitchen terminal 4, it determines that the cooking process of the menu item has started. Then, when it is determined that the cooking process of the menu item has started (S40: Yes), the process proceeds to step S41. On the other hand, if it is determined that the cooking process of the menu item has not yet started (S40: No), the process proceeds to step S42.

<Step S41>
In step S41, the control unit 21 changes the value of "changeability" corresponding to the menu item for which the cooking process has started in the order information D3 from "permissible" to "impossible".

<Step S42>
In step S42, the control unit 21 determines whether the user (that is, the owner of the user terminal 3) has entered the restaurant. For example, when the control unit 21 receives from the user terminal 3 a table ID included in a two-dimensional bar code posted on a table of a restaurant or the like, it determines that the user has entered the restaurant. Then, when it is determined that the user has entered the restaurant (S42: Yes), the process proceeds to step S43. On the other hand, if it is determined that the user has not yet entered the restaurant (S42: No), the process returns to step S11 (FIG. 6).

<Step S43>
At step S43, the control unit 21 determines whether or not the storage unit 22 stores the waiting order information D4 corresponding to the user. When it is determined that the waiting order information D4 corresponding to the user is stored in the storage unit 22 (S43: Yes), the process proceeds to step S44. On the other hand, if it is determined that the waiting order information D4 corresponding to the user is not stored in the storage unit 22 (S43: No), the process returns to step S11 (FIG. 6).

<Step S44>
In step S44, the control section 21 (order processing section 216) performs order processing for menu items included in the waiting order information D4 corresponding to the user. For example, the control unit 21 sends a signal including information such as the item name of the menu item, the number of orders, and the table ID to the kitchen terminal 4 at a timing corresponding to the "order timing" set for each menu item. Then, the information is displayed on the kitchen terminal 4. Then, the process returns to step S11 (FIG. 6).

The present invention can be regarded as an invention of an order management method in which a computer executes some or all of the steps included in the order management processing, and one or more steps included in the order management processing can be omitted as appropriate. may be It should be noted that each step in the order management process may be performed in a different order as long as the same effects are produced. Furthermore, an order management method in which each step in the order management process is distributed and executed by a plurality of computers (processors) is also conceivable as another embodiment. Further, the execution subject of each process included in the order management method according to the present invention is not limited to that described in this embodiment. For example, one or more steps included in the order management process may be executed by the user terminal 3 . Also, one or more steps included in the order management process may be executed by the kitchen terminal 4 .

As described above, in the present embodiment, menu items that can be ordered within a predetermined upper limit price are displayed as selection candidates. An operation or modification of a selected menu item, which is a menu item that has already been selected as a menu item to be ordered, is accepted. Therefore, according to the present embodiment, it is possible to easily place an order within a predetermined upper limit while reflecting the orderer's preferences as much as possible.

In addition, in the present embodiment, desired menu items can be easily ordered from the menu items included in the a la carte menu within a predetermined upper limit. That is, in the present embodiment, it is possible to provide menu items that suit the orderer's taste within the upper limit price range without having to register many types of course menus in advance. Therefore, according to the present embodiment, since a storage area for pre-storing many types of course menus is not required, the efficiency of using the storage area such as the storage unit 22 can be improved.

Also, in this embodiment, the selected menu item can be changed or canceled until the cooking process is started in the kitchen. Thus, for example, if one becomes full while eating at a restaurant, it is possible to cancel the selected menu item for which the cooking process has not yet started.

Also, in this embodiment, the user can select menu items to be ordered in advance before entering the store. This reduces the time it takes for a customer to select a menu item in the restaurant. Therefore, according to this embodiment, it is possible to improve the operating efficiency of the restaurant.

Also, in this embodiment, the menu items previously selected by the user prior to entering the store are ordered upon detection of the user entering the store. Therefore, according to the present embodiment, since an order is not placed even though the user has not yet entered the restaurant, it is possible to prevent the cooking process from starting before the user enters the restaurant. It is possible to prevent

[Modification]
In addition, in this embodiment, the user terminal 3 is a mobile terminal owned by the user, but the present invention is not limited to this. In another embodiment, the user terminal 3 may be a self-ordering terminal installed at each table (or each room) of a restaurant. Also, the user terminal 3 may be a self-ordering terminal temporarily lent to the user by the restaurant when using the restaurant.

Also, in the present embodiment, the order management device 2 has a function of managing orders from a plurality of restaurants, but the present invention is not limited to this. In another embodiment, the order management device 2 may be provided individually for each restaurant. For example, the order management device 2 may be installed inside a restaurant. The order management device 2 may also have the function of the kitchen terminal 4 or the function of the cash register terminal. Alternatively, the order management device 2 may be installed for each table (or each room) of the restaurant and have the function of the user terminal 3 as well. In this case, the control unit 21 causes the operation display unit 23 to display various screens such as the order screen P2 and receives the selection operation or the change operation on the operation display unit 23 .

Also, the order management device 2 may have a store information provision function, a store search function, a reservation management function, and the like. For example, if the order management device 2 also has a reservation management function, the control unit 21 may, when receiving a reservation for a certain restaurant, set the upper limit price and place the order by the reservation person as necessary. A selection operation of a menu item to be selected may be accepted.

Further, in the present embodiment, the menu items ordered in advance by the user before entering the store are stored as the waiting order information D4 in the storage unit 22 of the order management device 2, but the present invention is not limited to this. In another embodiment, menu items ordered in advance by the user before entering the store may be stored in the storage unit 32 of the user terminal 3 as the waiting order information D4. Then, the control unit 31 of the user terminal, when it is detected that the user has entered the restaurant (for example, the table included in the two-dimensional barcode posted on the table of the restaurant) (in response to the ID being read), the information regarding the menu items contained in the waiting order information D4 may be transmitted to the order management device 2.

Further, the order management device 2 may accept operations on a plurality of user terminals 3 owned by users in the same group as operations by users in the same group. For example, based on the selection operation or the change operation on the mobile terminal of user A belonging to a certain group and the selection operation or the change operation on the mobile terminal of user B belonging to the group, the order Information D3 or the waiting order information D4 may be generated or changed. In this case, the control unit 21 identifies a plurality of user terminals 3 owned by users belonging to the same group based on information such as the group ID and table ID received from each user terminal 3, for example. may

Further, the order management device 2 may accept operations for a plurality of user terminals 3 owned by the same user as operations by the same user. For example, waiting order information D4 is generated in response to the selection operation on a desktop PC installed in a certain user's home, and then waiting order information D4 is generated in response to the change operation on the portable terminal carried by the user. Menu items included in information D4 may be changed. In this case, the control unit 21 selects a plurality of user terminals 3 owned by the same user based on information such as the user identification information and the group ID received from the plurality of user terminals 3, for example. may be identified.

In addition, in the present embodiment, an operation for selecting or changing menu items is accepted so that the total price of ordered menu items does not exceed a predetermined upper limit, but the present invention is not limited to this. In another embodiment, a maximum amount for a particular category may be set apart from the maximum amount. For example, apart from the upper limit amount (eg, 10,000 yen), the upper limit amount (eg, 5,000 yen) for the category of "drink" may be set. As a result, it is possible to prevent a situation in which only menu items in the "drink" category are ordered, and menu items in other categories cannot be ordered. Further, in still another embodiment, a minimum amount may be set for a particular category, apart from the maximum amount. For example, apart from the upper limit amount (eg, 10,000 yen), a minimum amount (eg, 3,000 yen) for the "dessert" category may be set. In this case, the upper limit amount for categories other than "dessert" is 7000 yen. As a result, it is possible to prevent the menu items in the "dessert" category from becoming unorderable.

In addition, in the present embodiment, the order screen P2 displays a list of menu items that can be ordered within a range that does not exceed the upper limit amount, but the present invention is not limited to this. In another embodiment, the control unit 21 sequentially displays orderable menu items one by one on the order screen P2, and asks the user whether or not to order each menu item. A message (eg, "Would you like to order this menu item?") may be displayed. Then, the control unit 21 may accept the order for the menu item when an operation (for example, operation of the "Yes" key) to order the menu item is performed. Further, the control unit 21 may display the next menu item and the message on the order screen P2 when an operation (for example, operation of the "No" key) is performed to indicate that the menu item is not to be ordered. .

In addition, in the present embodiment, the order screen P2 displays menu items that can be ordered within a range that does not exceed the upper limit amount, but the present invention is not limited to this. In other embodiments, all menu items offered at the restaurant may be displayed on the order screen P2. In this case, among all the menu items, the menu items that can be ordered within the range not exceeding the upper limit amount may be displayed in a display manner distinguishable from the other menu items. Further, in this case, when a menu item that exceeds the upper limit amount is selected, the control section 21 may display a warning message to notify the user of the fact.

Also, in the present embodiment, the maximum amount is set first, but the present invention is not limited to this. In other embodiments, the maximum amount may be set as desired after some menu items have been selected. Also, the once set upper limit amount may be changed by the user at any timing as needed.

Further, in another embodiment, when the balance remains, the user pays the fee for the upper limit amount to the restaurant, and points having the value of the balance (that is, electronic value) are obtained. may be given to the user. In this case, the points may be stored in the storage unit 22 or the like in association with the identification information of the user and the shop ID. Then, when the user uses the same restaurant at a later date, the control unit 21 may add the point amount to the upper limit amount set from the user terminal 3 . As a result, fine change is not generated when paying at a restaurant, and payment can be made smoothly. Also, when the group secretary collects money from each member, it is not necessary to hand over change, so the money can be collected smoothly. In addition, since the user is expected to use the restaurant again, the restaurant can expect an increase in profit.

In addition, in this embodiment, the case of ordering food and drink provided at a restaurant has been described, but the present invention is not limited to this, and when ordering any product or service provided at any store The present invention can also be applied to

[Additional remarks of the invention]
An outline of the invention extracted from the present embodiment will be added below. It should be noted that each configuration and each processing function described in the appendix below can be selected and combined arbitrarily.

<Appendix 1>
a setting processing unit that sets the upper limit amount according to an upper limit amount setting operation;
a display processing unit that displays, as selection candidates, menu items that can be ordered within a range that does not exceed the upper limit amount;
a reception processing unit that receives a selection operation of a menu item to be ordered or a change operation of a selected menu item, which is a menu item already selected as a menu item to be ordered, within the range not exceeding the upper limit amount;
An order management device comprising:

<Appendix 2>
The acceptance processing unit is capable of accepting an operation to change or cancel the selected menu item until a preset timing arrives,
The display processing unit displays orderable menu items after changing or canceling the selected menu item in response to a change operation or cancellation operation of the selected menu item.
The order management device according to appendix 1.

<Appendix 3>
The menu item is a menu item related to food and drink,
The reception processing unit prohibits a change operation or a cancellation operation of a selected menu item for which a cooking process has started among the selected menu items.
The order management device according to appendix 2.

<Appendix 4>
further comprising an order processing unit that sequentially orders one or more of the selected menu items according to a predetermined schedule;
The reception processing unit prohibits an operation to change or cancel the selected menu item that has already been ordered by the order processing unit.
The order management device according to appendix 2 or appendix 3.

<Appendix 5>
The display processing unit is capable of displaying, as a selection candidate, a menu item whose category preset for each menu item is different from the selected menu item.
5. The order management device according to any one of Appendices 1-4.

<Appendix 6>
The display processing unit is capable of displaying menu items that can be ordered within the range of the remaining amount calculated based on the price of the selected menu item and the upper limit price, together with the orderable number of each of the menu items.
6. The order management device according to any one of Appendices 1-5.

<Appendix 7>
The display processing unit is capable of displaying, as the selection candidates, a menu item set including a plurality of menu items automatically selected within the range of the upper limit amount.
7. The order management device according to any one of Appendices 1-6.

<Appendix 8>
The reception processing unit is capable of receiving an operation to change some or all of the menu items included in the menu item set.
The order management device according to appendix 7.

<Appendix 9>
The operation of setting the upper limit amount includes an operation of inputting the amount per person and the number of people,
The setting processing unit calculates and sets the upper limit amount by multiplying the input amount per person by the number of people.
9. The order management device according to any one of Appendices 1-8.

<Appendix 10>
The display processing unit is capable of arranging and displaying menu items that can be ordered within the range of the remaining amount calculated based on the price of the selected menu item and the upper limit price, in order according to the price of the menu item. be,
10. The order management device according to any one of Appendices 1-9.

<Appendix 11>
When the remaining amount calculated based on the amount of the selected menu item and the upper limit amount and the amount of the menu item satisfy a predetermined relationship, the amount of the menu item is equal to the difference between the remaining amount and the amount of the menu item. further comprising a discount processing unit that discounts the
The display processing unit can display the menu items discounted by the discount processing unit as the selection candidates.
11. The order management device according to any one of Appendices 1-10.

<Appendix 12>
The display processing unit displays the menu item discounted by the discount processing unit in a display mode different from that of other menu items.
12. The order management device according to appendix 11.

<Appendix 13>
The display processing unit is capable of displaying, as a selection candidate, a special menu item whose price changes according to the remaining price calculated based on the price of the selected menu item and the upper limit price.
13. The order management device according to any one of Appendices 1-12.

<Appendix 14>
One selected menu item selected from the selected menu items according to a user operation is associated with the remaining amount calculated based on the amount of the selected menu item and the upper limit amount, and an order is placed. Further comprising a storage processing unit for storing as information in the storage unit,
14. The order management device according to any one of Appendices 1-13.

<Appendix 15>
an acquisition processing unit that acquires group identification information indicating a user's group;
a storage processing unit that associates the selected menu item with the group identification information and stores it in a storage unit as order information;
The display processing unit selects menu items that can be ordered within the range of the remaining amount calculated based on the upper limit amount and the total amount of the selected menu items selected according to the operation of each user of the same group. to be displayed as a selection candidate,
15. The order management device according to any one of Appendices 1-14.

<Appendix 16>
a storage processing unit for storing the selected menu item selected according to the user's operation as waiting order information in a storage unit when it is not yet detected that the user has entered the store;
an order processing unit that orders the selected menu item based on the waiting order information in response to detection that the user has entered the store;
16. The order management device according to any one of Appendices 1-15.

<Appendix 17>
further comprising a communication unit that communicates with the operation terminal,
The setting processing unit sets the upper limit amount by receiving an operation signal transmitted from the operating terminal in response to an operation for setting the upper limit amount on the operating terminal,
The display processing unit causes the operation terminal to display the menu items,
The acceptance processing unit accepts the selection operation or the change operation by receiving an operation signal transmitted from the operation terminal in response to the selection operation or the change operation on the operation terminal.
15. The order management device according to any one of Appendices 1-14.

<Appendix 18>
an acquisition processing unit that acquires group identification information indicating a user group from the operation terminal;
a storage processing unit that associates the selected menu item with the group identification information and stores it in a storage unit as order information;
The display processing unit places an order within the range of the remaining amount calculated based on the upper limit amount and the total amount of the selected menu items selected by the plurality of operation terminals operated by the users of the same group. causing the operating terminal to display possible menu items as selection candidates;
18. The order management device according to appendix 17.

<Appendix 19>
a storage processing unit that stores the selected menu item as waiting order information in a storage unit when it has not yet been detected that the operator of the operation terminal has entered the store;
an order processing unit that orders the selected menu item based on the waiting order information in response to detection that the operator has entered the store;
18. The order management device according to appendix 17.

<Appendix 20>
an order management device according to any one of Appendices 1 to 19;
an operation terminal that transmits operation signals corresponding to the setting operation, the selection operation, and the change operation to the order management device, and that displays the selection candidates based on the signals received from the order management device;
a kitchen terminal that receives information of the selected menu item from the order management device;
order management system.

<Appendix 21>
Equipped with an operation terminal and an order management device,
The order management device
a communication unit that communicates with the operation terminal;
a setting processing unit that sets an upper limit amount according to a user operation on the operation terminal;
a display processing unit that causes the operation terminal to display menu items that can be ordered within the range that does not exceed the upper limit price as selection candidates;
Selection operation of a menu item to be ordered or change of a selected menu item, which is a menu item already selected as a menu item to be ordered, within a range not exceeding the upper limit amount, according to a user operation on the operation terminal a reception processing unit that receives an operation;
a storage processing unit that stores the selected menu item as waiting order information in a storage unit when it has not yet been detected that the operator of the operation terminal has entered the store;
an order processing unit that orders the selected menu item based on the waiting order information in response to detection that the operator has entered the store;
Order management system.

<Appendix 22>
one or more computers
a step of setting the upper limit amount according to an upper limit amount setting operation;
a step of displaying menu items that can be ordered within a range not exceeding the upper limit price as selection candidates;
a step of accepting a selection operation of a menu item to be ordered or a change operation of a selected menu item, which is a menu item already selected as a menu item to be ordered, within a range not exceeding the upper limit amount;
Order management method to implement.

<Appendix 23>
on one or more computers,
a step of setting the upper limit amount according to an upper limit amount setting operation;
a step of displaying menu items that can be ordered within a range not exceeding the upper limit price as selection candidates;
a step of accepting a selection operation of a menu item to be ordered or a change operation of a selected menu item, which is a menu item already selected as a menu item to be ordered, within a range not exceeding the upper limit amount;
An order management program that runs

1 order management system 2 order management device 21 control unit 211 setting processing unit 212 display processing unit 213 reception processing unit 214 storage processing unit 215 acquisition processing unit 216 order processing unit 217 discount processing unit 22 storage unit 23 operation display unit 24 communication I /F
3 User terminal 4 Kitchen terminal

Claims (8)

a setting processing unit that sets the upper limit amount according to an upper limit amount setting operation;
a display processing unit that displays, as selection candidates, menu items that can be ordered within a range that does not exceed the upper limit amount;
a reception processing unit that receives a change operation for changing a selected menu item , which is a menu item that has already been ordered, to another menu item within a range that does not exceed the upper limit amount;
with
The reception processing unit updates the balance by adding the price of the selected menu item to be changed to the balance based on the upper limit amount, and orders the menu items that can be ordered within the range of the updated balance. accepting the change operation by accepting;
Order management device. a setting processing unit that sets the upper limit amount according to an upper limit amount setting operation;
a display processing unit that displays, as selection candidates, menu items that can be ordered within a range that does not exceed the upper limit amount;
a reception processing unit that receives a change operation of a selected menu item, which is a menu item that has already been ordered, within the range not exceeding the upper limit amount;
with
further comprising an order processing unit that sequentially orders one or more of the selected menu items according to a predetermined schedule;
The reception processing unit prohibits an operation to change the selected menu item that has already been ordered by the order processing unit.
Order management device. a setting processing unit that sets the upper limit amount according to an upper limit amount setting operation;
a display processing unit that displays, as selection candidates, menu items that can be ordered within a range that does not exceed the upper limit amount;
a reception processing unit that receives a change operation of a selected menu item, which is a menu item that has already been ordered, within the range not exceeding the upper limit amount;
with
The display processing unit is capable of displaying, as the selection candidates, a menu item set including a plurality of menu items automatically selected within the range of the upper limit amount.
Order management device. The reception processing unit is capable of receiving an operation to change some or all of the menu items included in the menu item set.
4. The order management device according to claim 3 . a setting processing unit that sets the upper limit amount according to an upper limit amount setting operation;
a display processing unit that displays, as selection candidates, menu items that can be ordered within a range that does not exceed the upper limit amount;
a reception processing unit that receives a change operation of a selected menu item, which is a menu item that has already been ordered, within the range not exceeding the upper limit amount;
with
When the remaining amount calculated based on the selected menu item amount and the upper limit amount and the menu item amount satisfy a predetermined relationship, the menu item is repaid by the difference between the remaining amount and the remaining amount. further comprising a discount processing unit that discounts the amount,
The display processing unit can display menu items discounted by the discount processing unit as the selection candidates.
Order management device. a setting processing unit that sets the upper limit amount according to an upper limit amount setting operation;
a display processing unit that displays, as selection candidates, menu items that can be ordered within a range that does not exceed the upper limit amount;
a reception processing unit that receives a change operation of a selected menu item, which is a menu item that has already been ordered, within the range not exceeding the upper limit amount;
with
One selected menu item selected from the selected menu items according to a user operation is associated with the remaining amount calculated based on the amount of the selected menu item and the upper limit amount, and an order is placed. Further comprising a storage processing unit for storing as information in the storage unit,
Order management device. one or more computers
a step of setting the upper limit amount according to an upper limit amount setting operation;
a step of displaying menu items that can be ordered within a range not exceeding the upper limit price as selection candidates;
a step of receiving a change operation for changing a selected menu item , which is a menu item that has already been ordered, to another menu item within a range not exceeding the upper limit amount;
and run
By adding the price of the selected menu item to be changed to the balance based on the upper limit amount to update the balance, and accepting orders for menu items that can be ordered within the range of the updated balance, the change is performed. accept the operation
Order management method. on one or more computers,
a step of setting the upper limit amount according to an upper limit amount setting operation;
a step of displaying menu items that can be ordered within a range not exceeding the upper limit price as selection candidates;
a step of receiving a change operation for changing a selected menu item , which is a menu item that has already been ordered, to another menu item within a range not exceeding the upper limit amount;
and run
By adding the price of the selected menu item to be changed to the balance based on the upper limit amount to update the balance, and accepting orders for menu items that can be ordered within the range of the updated balance, the change is performed. accept the operation
Order management program.

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