JP7160258B2 - Information processing system, information transmission device, information processing method, and computer program - Google Patents

Description

The present invention relates to an information processing system, an information transmission device, an information processing method, and a computer program.

Service providing facilities such as restaurants and accommodation facilities provide smooth service by accepting reservations from customers in advance. The customer visits the service providing facility on the reserved date. Customers receive services such as eating and drinking and lodging at service providing facilities. However, some customers may not visit the service providing facility after making a reservation. In such cases, the service provider facility suffers because it wastes the materials and labor required to provide the service. For such customers, service providing facilities take measures such as refusing future reservations.

Japanese Patent Application Laid-Open No. 2015-12602

However, customers who are refused reservations make reservations with other service providing facilities. Other service providing facilities accept reservations because they do not know that the customer is likely to leave the service providing facility after making a reservation. For this reason, there was a possibility that the damage would spread to other service providing facilities. In some cases, the service provider wants to prevent damage by knowing in advance whether the customer who made the reservation has fulfilled the reservation made to another service provider in the past. be. However, in order to protect the customer's personal information, it was sometimes difficult to grasp the action history such as whether or not reservations made to other service providing facilities were fulfilled.

In view of the above circumstances, an object of the present invention is to provide a technique for acquiring a human action history without using personal information.

One aspect of the present invention is an information processing system comprising an information transmission device and a terminal device, wherein the information transmission device is owned by a person and receives person-owned information including information that does not correspond to the person. a possession information receiving unit; a behavior information generation unit that generates behavior information indicating a behavior performed by the person using the person ownership information in a predetermined period based on the person ownership information; and sending the behavior information to the terminal device. a first transmission unit that transmits the information, and the terminal device includes: a second transmission unit that transmits the person-owned information to the information transmission device; and a behavior information reception unit that receives the behavior information. processing system.

One aspect of the present invention is an information processing system comprising an information transmitting device and a terminal device, wherein the terminal device is owned by a person, and the person possessed information including information not associated with the person and a second transmission unit configured to transmit action history information indicating actions performed using the possession information to the information transmission device; and a storage unit that associates and stores the person-owned information and the action history information.

An aspect of the present invention is the information processing system described above, wherein the information transmitting device generates result information for each of the person-owned information, representing a result of acquiring the person-owned information at predetermined intervals. a unit, wherein the first transmission unit transmits the result information to the terminal device;

One aspect of the present invention is the information processing system described above, wherein the information transmitting device determines whether the owner of the person-owned information is It further includes a third party name determination unit that determines whether or not the name has been changed.

One aspect of the present invention is the above information processing system, wherein the personal information is a telephone number.

According to one aspect of the present invention, a person-owned information receiving unit that receives person-owned information including information that is owned by a person and does not correspond to the person; An information transmission device, comprising: an action information generation unit that generates action information indicating an action performed using information; and a transmission unit that transmits the action information to a terminal device.

One aspect of the present invention is an information processing method possessed by an information processing system including an information transmitting device and a terminal device, wherein the information transmitting device is owned by a person, and the person-owned information includes information not associated with the person. and an action information generating step in which the information processing device generates action information indicating actions taken by the person using the person-owned information during a predetermined period based on the person-owned information. a first transmission step in which the information processing device transmits the behavior information to the terminal device; a second transmission step in which the terminal device transmits the person-owned information to the information transmission device; and a behavior information receiving step of receiving information.

An aspect of the present invention is a computer program for causing a computer to function as the above information processing system.

According to the present invention, it is possible to acquire a human action history without using personal information.

1 is a system configuration diagram showing the system configuration of an information processing system according to a first embodiment; FIG. 2 is a functional block diagram showing the functional configuration of the information processing device of the first embodiment; FIG. It is a functional block diagram showing the functional composition of the 1st terminal device of a 1st embodiment. It is a functional block diagram showing the functional composition of the 2nd terminal device of a 1st embodiment. It is a figure which shows the specific example of an action log table. It is a figure which shows the specific example of an action log|history master table. It is a figure which shows the specific example of a service master table. It is a figure which shows the specific example of a shop master table. FIG. 10 is a flowchart showing a specific example of the flow of processing for another person's name determination; FIG. FIG. 11 is a flowchart showing a specific example of the flow of action history search processing; FIG. FIG. 11 is a flowchart showing a specific example of the flow of processing for registering action history; FIG. It is a system configuration diagram showing the system configuration of the information processing system of the second embodiment. It is a functional block diagram showing the functional composition of the 1st terminal device of a 2nd embodiment.

(First embodiment)
FIG. 1 is a system configuration diagram showing the system configuration of an information processing system 1 according to the first embodiment. Information processing system 1 is provided in network 400 . The information processing system 1 includes an information processing device 100 , a first terminal device 200 and a second terminal device 300 that are communicably connected to each other via a network 400 . Network 400 may be constructed by any network. For example, network 400 may comprise the Internet. The information processing system 1 manages the action history of the owner of the phone number by performing processing related to the action history of the phone number without handling the personal information of the owner of the phone number.

The information processing device 100 is an information processing device such as a personal computer or a server. The information processing device 100 receives predetermined information from the first terminal device 200 or the second terminal device 300 . The predetermined information may be instruction information for the information processing apparatus 100, for example. The information processing apparatus 100 performs information processing based on the received information. The information processing device 100 transmits information processing results to the first terminal device 200 or the second terminal device 300 . Information processing apparatus 100 records an action history for each telephone number. The information processing device 100 transmits the action history for each telephone number to the first terminal device 200 in response to a request from the first terminal device 200 . In response to a request from the second terminal device 300, the information processing device 100 performs update processing such as addition or deletion of the action history for each telephone number. The information processing device 100 is one aspect of an information transmission device.

The first terminal device 200 is a terminal device such as a smart phone, a tablet computer, or a personal computer. The first terminal device 200 transmits predetermined information to the information processing device 100 . The predetermined information may be information including, for example, a telephone number. The first terminal device 200 receives from the information processing device 100 information on the action history of the owner of the specified telephone number. The user of the first terminal device 200 can know what actions the owner of the phone number has taken by checking the action history for each phone number.

The second terminal device 300 is a terminal device such as a smart phone, a tablet computer, or a personal computer. The second terminal device 300 transmits information for adding an action history for each telephone number to the information processing device 100 . The predetermined information may be, for example, information including a phone number and the action history of the phone number. The second terminal device 300 receives information about the designated telephone number from the information processing device 100 .

FIG. 2 is a functional block diagram showing the functional configuration of the information processing apparatus 100 of the first embodiment. The information processing apparatus 100 includes a CPU (Central Processing Unit), a memory, an auxiliary storage device, and the like connected by a bus. It functions as a device including a storage unit 104 , an action history storage unit 105 , an action history master storage unit 106 , a service master storage unit 107 , a store master storage unit 108 and a control unit 109 . Communication unit 101, input unit 102, display unit 103, telephone number state storage unit 104, action history storage unit 105, action history master storage unit 106, service master storage unit 107, store master storage unit 108, and control unit 109 All or part of each function may be implemented using hardware such as an ASIC (Application Specific Integrated Circuit), a PLD (Programmable Logic Device), or an FPGA (Field Programmable Gate Array). The information transmission program may be recorded on a computer-readable recording medium. Computer-readable recording media include portable media such as flexible disks, magneto-optical disks, ROMs and CD-ROMs, and storage devices such as hard disks incorporated in computer systems. The information transmission program may be transmitted via an electric communication line.

A communication unit 101 is a network interface. The communication unit 101 communicates with the first terminal device 200 or the second terminal device 300 via the network 400 . The communication unit 101 may communicate using a communication method such as a wireless LAN (Local Area Network), a wired LAN, LTE (Long Term Evolution) (registered trademark), or 5G. Communication unit 101 is one aspect of the first transmission unit.

The input unit 102 is configured using an input device such as a touch panel, mouse, and keyboard. The input unit 102 may be an interface for connecting an input device to the information processing device 100 . In this case, the input unit 102 generates input data (for example, instruction information indicating an instruction to the information processing apparatus 100 ) from an input signal input from the input device, and inputs the input data to the information processing apparatus 100 .

A display unit 103 is an output device such as a CRT (Cathode Ray Tube) display, a liquid crystal display, an organic EL (Electro Luminescence) display, or the like. The display unit 103 may be an interface for connecting an output device to the information processing device 100 . In this case, the display unit 103 generates a video signal from video data and outputs the video signal to a video output device connected thereto.

Telephone number status storage unit 104 is configured using a storage device such as a magnetic hard disk device or a semiconductor storage device. The telephone number status storage unit 104 stores telephone number status information. The phone number status information represents the usage status of the phone number at a given timing. Telephone number status information is stored for each telephone number. The telephone number status information indicates the status of use, for example, in five statuses of valid, invalid, transfer, station deposit, and suspension. "Valid" means that the subscriber is using the target phone number and is ready to make and receive calls. "Disabled" means that the target phone number is not in use. Transfer indicates that the target telephone number is being changed to another number. For example, if a call is made to a phone number whose status is transfer, the caller's handset will hear a transfer announcement announcing that it has been changed to another number. Deposited means that the subscriber is using the target telephone number, but is unable to make or receive calls. In the case of station deposit, even if you make a call to the phone number, the transfer announcement will not be heard on the caller's handset. Circumstances suspension represents a state in which the target telephone number cannot make or receive calls due to the subscriber's circumstances. Note that the usage status is not limited to the five states described above, and other states may be provided or may be represented by fewer states. The predetermined timing may be, for example, every month, every two months, or any timing as long as it is the timing designated in advance.

The telephone number status storage unit 104 stores telephone number status information for a period specified in advance. The pre-specified period may be, for example, two years. The telephone number status information will be described by taking as an example a case where the telephone number is "03-0ABJ-0BBB" and the predetermined period is two years. In this case, the telephone number status storage unit 104 stores the usage status of the telephone number "03-0ABJ-0BBB" as "valid" one month ago, "valid" two months ago, . , and the status of use “invalid” 24 months ago are stored as telephone number status information. The telephone number status information may be recorded in the telephone number status storage unit 104 in advance.

The action history storage unit 105 is configured using a storage device such as a magnetic hard disk device or a semiconductor storage device. The action history storage unit 105 stores an action history table. The action history table stores action history information of telephone numbers. The action history information of a telephone number is information representing a history of actions performed by the owner of the telephone number, such as making a reservation, placing an order, and making a payment.

FIG. 5 is a diagram showing a specific example of the action history table. The action history table has action history records. The action history record has respective values of phone number, service identifier, action history information, phone number status, third party name determination result, update date/time, store identifier, reservation date/time, and operation information. The phone number represents the phone number to be managed in the action history record. The phone number can be any phone number, such as a landline or mobile phone. A service identifier is an identifier that identifies a service. A service identifier is information that does not overlap with other service identifiers. A service is, for example, a service used by the owner of the telephone number, such as restaurant reservations, buying and selling second hand goods, or lending or borrowing goods. The action history information is information representing the history of actions performed by the owner of the telephone number. For example, when a telephone call for a reservation is received, the action history information holds information (for example, a number) indicating that the reservation has been received. The action history information may hold different information for each service identifier. The telephone number status represents the latest status of the telephone number at the update date and time. A phone number state is determined based on the phone number state information. For example, the phone number status is "1" if the phone number is valid, "2" if it is invalid, "3" if it is transferred, "4" if it is kept at a station, and "5" if it is not convenient. may be held, but not limited to these, any value may be held. The third party name determination result indicates whether or not the owner of the telephone number has been changed. For example, if the owner of the telephone number has been changed, "T" is retained in the result of determination under another person's name. good too. Other person's name determination will be described later. The update date and time represents the date and time when the action history record was last updated. The update date and time holds the date and time when the action history record was generated as an initial value. A store identifier is an identifier that can uniquely identify a physical store when the service is a service having a physical store. A store identifier is information that does not overlap with other store identifiers. The reservation date and time indicates the date and time when the reservation is made at the restaurant in the case of a service that makes a reservation for a restaurant or the like. The operation information is information that identifies whether the record is generated according to an instruction or information from either the first terminal device 200 or the second terminal device 300 . For example, when an action history record is generated according to an instruction or information from the first terminal device 200, "R" is held as the operation information. As for the operation information, for example, when the action history record is generated according to the instruction or information from the second terminal device 300, "U" is held as the operation information.

In the example shown in FIG. 5, the action history record at the top of the action history table has a telephone number value of "09011112222", a service identifier value of "kaukau", an action history information value of "00", and a telephone number The value of status is "1", the value of other person's name judgment is blank, the value of update date and time is "2018/01/01 00:00", the value of store identifier and the value of reservation date and time are blank, and the value of operation information is It is "R". Therefore, according to the action history record at the top of the action history table, the phone number managed by the action history record is "09011112222", and the owner of this phone number belongs to the service specified by the service identifier "kaukau". On the other hand, it is performing an action specified by "00". Also, it can be seen from the state of the telephone number that the telephone number is in use, and from the result of determination of someone else's name, it can be seen that the owner of the telephone number has not been changed. This action history record was generated or last updated on "2018/01/01 00:00", and the service identified by the service identifier "kaukau" does not have a physical store and is not reserved. I know it's not. Also, it can be seen that the action history record is a record generated according to an instruction or information from the first terminal device 200 . Note that the action history table shown in FIG. 5 is only one specific example. Therefore, the action history table may be configured in a manner different from that in FIG.

The behavior history master storage unit 106 is configured using a storage device such as a magnetic hard disk device or a semiconductor storage device. The action history master storage unit 106 stores an action history master table. The action history master table stores specific contents of action history information. The action history information may be stored in association with the service identifier. That is, when the service identifier values are different, the action history information values may be the same, but different actions may be represented.

FIG. 6 is a diagram showing a specific example of the action history master table. The action history master table has action history master records. The action history master record has values of service identifier, action history information, contents of action history information, and registration date and time. A service identifier is an identifier that identifies a service. A service identifier is information that does not overlap with other service identifiers. The service identifier uses the same value as the service identifier held in the action history table. The action history information is information that specifies the history of actions associated with the phone number. The action history information uses the same value as the action history information held in the action history table. The content of the action history information represents specific content of the action history information. The content of action history information is associated with a combination of a service identifier and action history information. Any information may be held as the contents of the action history information. The registration date and time represents the date and time when the action history master record was registered in the action history master table.

In the example shown in FIG. 6, the action history master record at the top of the action history master table has a service identifier value of "kaukau", an action history information value of "00", and an action history information content value of " New registration (initial value)", and the value of registration date and time is "2018/01/01 00:00". Therefore, according to the action history master record at the top of the action history master table, the content of the action specified by "00" is recorded for the service specified by the service identifier "kaukau". The action history specified by the action history information "00" of the service specified by the service identifier "kaukau" is "new registration (initial value)", and the action history master record is "2018/01/01 00 :00”. Note that the action history master table shown in FIG. 6 is only one specific example. Therefore, the action history master table may be configured in a manner different from that in FIG.

The service master storage unit 107 is configured using a storage device such as a magnetic hard disk device or a semiconductor storage device. The service master storage unit 107 stores a service master table. The service master table stores the names of services specified by service identifiers.

FIG. 7 is a diagram showing a specific example of the service master table. The service master table has service master records. A service master record has values for a service identifier, a service name, and a management identifier. A service identifier is an identifier that identifies a service. The service identifier uses the same value as the service identifier held in the action history table. The service name represents the name of the service specified by the service identifier. Note that the service name may represent the name of the business that provides the service. A management identifier represents an attribute of a service master record. For example, the management identifier may hold 0 when the service identifier represents the name of the service or the name of the business that provides the service. For example, a management identifier of 1 may be held when the service identifier represents a system management company. For example, when the management identifier represents a service identifier for which use of the information processing system 1 has been discontinued, -1 may be retained.

In the example shown in FIG. 7, the service master record at the top of the service master table has a service identifier value of "ADMIN", a service name value of "admin", and a management identifier value of "1". Therefore, according to the service master record at the top of the service master table, the service specified by the service identifier "ADMIN" has the service name "admin", and "admin" is the system management company. Note that the service master table shown in FIG. 7 is merely a specific example. Therefore, the service master table may be configured in a manner different from that in FIG.

Store master storage unit 108 is configured using a storage device such as a magnetic hard disk device or a semiconductor storage device. The store master storage unit 108 stores a store master table. The store master table stores information about actual stores owned by services identified by service identifiers.

FIG. 8 is a diagram showing a specific example of the store master table. The store master table has store master records. The store master record has values of service identifier, service/store identifier, store identifier, store name, and registration date and time. A service identifier is an identifier that identifies a service. The service identifier uses the same value as the service identifier held in the action history table. The service/store identifier is the identifier of the store associated with the service identifier. The service/store identifier is an identifier that can identify the actual store owned by the service. The service/store identifier is information that does not overlap with other service/store identifiers. A store identifier is an identifier that can uniquely identify a store when the service is a service having a physical store. The store identifier uses the same value as the store identifier held in the action history table. The store name represents the name of the store specified by the store identifier. The date and time of registration represents the date and time when the store master record was registered in the store master table.

In the example shown in FIG. 8, the store master record at the top of the store master table has a service identifier value of "shokunavi", a service/store identifier value of "g_yakitori0001", a store identifier value of "AAA01", and a store The name value is "A Yakitori Ginza store", and the registration date and time value is "2018/04/18 00:00". Therefore, according to the store master record at the top of the store master table, the service identified by the service identifier "shokunavi" has a store identified by "g_yakitori0001" as a store, and this store is "AAA01". , the store name is "A Yakitori Ginza store" and the store master record is registered at "2018/04/18 00:00". Note that the store master table shown in FIG. 8 is merely a specific example. Therefore, the store master table may be configured in a manner different from that shown in FIG.

A control unit 109 controls the operation of each unit of the information processing apparatus 100 . The control unit 109 is executed by a device including a processor such as a CPU and a RAM, for example. By executing the information processing program, the control unit 109 obtains the telephone number information acquisition unit 110, the other person's name determination unit 111, the telephone number status acquisition unit 112, the action history record generation unit 113, the action history summary generation unit 114, the overlap determination It functions as a unit 115 , a telephone number status transmission unit 116 , a search history generation unit 117 and an action history record deletion unit 118 .

The telephone number information acquisition unit 110 acquires telephone number information from the first terminal device 200 or the second terminal device 300 . Phone number information is information that includes a service identifier, a phone number, and a history of behavior of the owner of the phone number. The telephone number information is generated by a device that transmits an instruction or information to the information processing device 100 such as the first terminal device 200 or the second terminal device 300 . The telephone number information acquisition unit 110 acquires telephone number information from the first terminal device 200 or the second terminal device. The telephone number information acquisition unit 110 is one aspect of the personal information reception unit. The person-owned information acquisition unit receives person-owned information including information that is owned by a person and does not correspond to a person. A phone number is one aspect of person-owned information. A person is qualified to be the subject of the rights and obligations of a natural person or a legal entity.

The other person's name determination unit 111 performs another person's name determination for a predetermined telephone number. Determination under another person's name is a process of determining whether or not the owner of a predetermined telephone number has been changed. The predetermined phone number may be, for example, a phone number included in the acquired phone number information. The other person's name determination unit 111 outputs the result of the other person's name determination to the action history record generation unit 113 . The result of the other person's name determination may be, for example, information indicating either that the owner of the telephone number has been changed or that the owner of the telephone number has not been changed.

The telephone number status acquisition unit 112 acquires telephone number status information. The telephone number status acquisition unit 112 acquires telephone number status information that holds a predetermined telephone number value. The predetermined phone number may be, for example, the phone number included in the acquired phone number information. The telephone number status acquisition unit 112 acquires the most recent usage status included in the acquired telephone number status information.

The action history record generation unit 113 generates an action history record based on the acquired telephone number information and telephone number status information. For example, the action history record generation unit 113 records the value of the phone number included in the phone number information as the value of the phone number. The action history record generation unit 113 records, as the value of the service identifier, the value of the service identifier based on the telephone number included in the telephone number information. The action history record generation unit 113 records the value of the action history based on the telephone number included in the telephone number information as the value of the action history information. The action history record generation unit 113 records the latest usage status value included in the telephone number status information as the telephone number status value. The action history record generation unit 113 records the result of the other person's name determination executed by the other person's name determination unit 111 as the value of the other person's name determination result. For example, the action history record generation unit 113 may record the letter "T" when the result of the third party name determination indicates that the owner of the telephone number has been changed. The action history record generation unit 113 may set a null value when the result of the other person's name determination indicates that the owner of the telephone number has not been changed. The action history record generation unit 113 records the date and time when the action history record was generated as the value of the update date and time. When the telephone number information includes the value of the store identifier, the action history record generation unit 113 records the value of the store identifier as the value of the store identifier. When the action history record generation unit 113 receives the telephone number information from the first terminal device 200, it records "R" as the value of the operation information. When the action history record generation unit 113 receives the telephone number information from the second terminal device 300, it records "U" as the value of the operation information. The action history record generation unit 113 records the generated action history record in the action history table recorded in the action history storage unit 105 .

The action history summary generation unit 114 generates an action history summary based on the action history table. The action history summary is information obtained by extracting the action history of a predetermined telephone number from the action history table. The action history summary has at least values of service identifier, action history information, telephone number status, other person's name determination result, and update date and time. The action history summary generation unit 114 acquires, for example, an action history record that records the value of the telephone number included in the acquired telephone number information. The action history summary generation unit 114 may acquire a plurality of action history records. The action history summary generation unit 114 may acquire action history records for a period specified in advance. The action history summary generation unit 114 acquires at least the service identifier, action history information, telephone number status, other person's name determination result, and update date/time from the specified action history record. The action history summary generation unit 114 generates each acquired value as an action history summary. Note that the action history summary generation unit 114 may define conditions other than the telephone number as the conditions for the action history record to be acquired. For example, the action history summary generation unit 114 may add predetermined action history information as a condition such as when fraud is recognized. The action history summary generation unit 114 transmits the generated action history summary to the first terminal device 200 or the second terminal device 300 that transmitted the telephone number information. The action history summary generation unit 114 is one aspect of the action information generation unit. The action information generating unit generates action information indicating actions performed by a person using the person-owned information in a predetermined period based on the person-owned information. The action history summary is one aspect of action information.

The duplication determination unit 115 determines whether or not there is duplication of telephone numbers in a plurality of action history records recorded in the action history table. The duplication determination unit 115 determines whether or not there is duplication in the telephone number values included in the obtained telephone number information. Duplication determination section 115 instructs other person's name determination section 111 to perform another person's name determination for the telephone number when there is a duplication of telephone numbers.

The telephone number status transmission unit 116 transmits the telephone number status to the second terminal device 300 when the acquired telephone number information is information generated by the second terminal device 300 . Specifically, the telephone number status transmission unit 116 acquires the action history record with the latest update date and time among the action history records that match the value of the telephone number included in the acquired telephone number information. The telephone number status transmission unit 116 transmits to the second terminal device 300 the telephone number status value and the update date/time value recorded in the acquired action history record.

The search history generation unit 117 generates search history information at a predetermined timing. The search history information is a set of action history records in which the value "R" is recorded as the value of the operation information. The search history information includes action history records within a predetermined period. The search history generation unit 117 transmits the generated search history information to the second terminal device 300 . The predetermined timing may be every month or every week. The predetermined timing may be any timing as long as it is a timing designated in advance. The predetermined period may be a period specified in advance, or may be from the timing when the action history information was generated last time to the present. In generating the search history information, the search history generation unit 117 may generate search history information for each telephone number, may generate search history information for each action history information, and may generate search history information for each action history information. You may generate|occur|produce search history information by conditions. The search history generation unit 117 is one aspect of the result information generation unit. The result information generation unit generates result information representing a result of acquiring person-owned information at predetermined intervals for each piece of person-owned information. Search history information is one aspect of result information.

The action history record deletion unit 118 deletes action history records recorded in the action history table. The action history record deletion unit 118 deletes the action history record by removing the specified action history record from the action history table. Note that the action history record deletion unit 118 may implement deletion of the action history record by recording a deletion value indicating the deleted value in the specified action history record. In this case, the action history record has a column that records the deleted value.

FIG. 3 is a functional block diagram showing the functional configuration of the first terminal device 200 of the first embodiment. The first terminal device 200 includes a CPU, a memory, an auxiliary storage device, etc. connected via a bus, and functions as a device including a communication unit 201, an input unit 202, a display unit 203, and a control unit 204 by executing an information processing program. Function. All or part of the functions of the communication unit 201, the input unit 202, the display unit 203, and the control unit 204 may be implemented using hardware such as ASIC, PLD, and FPGA. The information processing program may be recorded on a computer-readable recording medium. The information transmission program may be transmitted via an electric communication line.

A communication unit 201 is a network interface. The communication unit 201 communicates with the information processing device 100 via the network 400 . The communication unit 201 may communicate using a communication method such as wireless LAN, wired LAN, LTE, or 5G, for example. Communication section 201 is one aspect of the second transmission section.

The input unit 202 is configured using an input device such as a touch panel, mouse, and keyboard. The input unit 202 may be an interface for connecting an input device to the first terminal device 200 . In this case, the input unit 202 generates input data (for example, instruction information indicating an instruction to the first terminal device 200 ) from an input signal input to the input device, and inputs the input data to the first terminal device 200 .

A display unit 203 is an output device such as a CRT display, liquid crystal display, or organic EL display. The display unit 203 may be an interface for connecting an output device to the first terminal device 200 . In this case, the display unit 203 generates a video signal from the video data and outputs the video signal to the video output device connected thereto.

The control unit 204 controls the operation of each unit of the first terminal device 200 . The control unit 204 is executed by a device including a processor such as a CPU and a RAM, for example. The control unit 204 functions as a telephone number information generation unit 205 and an action history summary acquisition unit 206 by executing an information processing program.

The telephone number information generation unit 205 generates telephone number information. When the values of the service identifier, the telephone number, and the action history information are input through the input section 202, the telephone number information generation section 205 receives the values of the service identifier, the telephone number, and the action history information. The phone number information generation unit 205 may receive values of the shop identifier and reservation date and time in addition to the service identifier, phone number and action history information. Telephone number information generating section 205 generates telephone number information including the received information. Telephone number information generation unit 205 transmits the generated telephone number information to information processing apparatus 100 .

The action history summary acquisition unit 206 acquires an action history summary. The action history summary acquisition unit 206 acquires the action history summary transmitted from the information processing apparatus 100 based on the transmitted telephone number information. The action history summary acquisition unit 206 may display the acquired action history summary on the display unit 203 or may record it in a storage unit (not shown) included in the first terminal device 200 .

FIG. 4 is a functional block diagram showing the functional configuration of the second terminal device 300 of the first embodiment. The second terminal device 300 includes a CPU, a memory, an auxiliary storage device, and the like connected by a bus, and executes an information processing program to perform a communication unit 301, an input unit 302, a display unit 303, an action history storage unit 304, and a control unit. It functions as a device having a unit 305 . All or part of the functions of the communication unit 301, the input unit 302, the display unit 303, the action history storage unit 304, and the control unit 305 may be realized using hardware such as ASIC, PLD, and FPGA. . The information processing program may be recorded on a computer-readable recording medium. The information processing program may be transmitted via an electric communication line.

A communication unit 301 is a network interface. A communication unit 301 communicates with the information processing apparatus 100 via the network 400 . The communication unit 301 may communicate using a communication method such as wireless LAN, wired LAN, LTE, or 5G, for example. The communication unit 301 is one aspect of the second transmission unit.

The input unit 302 is configured using an input device such as a touch panel, mouse, and keyboard. The input unit 302 may be an interface for connecting an input device to the second terminal device 300 . In this case, the input unit 302 generates input data (for example, instruction information indicating an instruction to the second terminal device 300 ) from an input signal input to the input device, and inputs the input data to the second terminal device 300 .

A display unit 303 is an output device such as a CRT display, liquid crystal display, or organic EL display. The display unit 303 may be an interface for connecting an output device to the second terminal device 300 . In this case, the display unit 303 generates a video signal from the video data and outputs the video signal to the video output device connected thereto.

The action history storage unit 304 is configured using a storage device such as a magnetic hard disk device or a semiconductor storage device. The action history storage unit 304 stores search history information. Search history information is transmitted from the information processing apparatus 100 .

A control unit 305 controls the operation of each unit of the second terminal device 300 . The control unit 305 is executed by a device including a processor such as a CPU and a RAM, for example. The control unit 305 functions as a phone number information generation unit 306 and an action history acquisition unit 307 by executing an information processing program.

The telephone number information generation unit 306 generates telephone number information. When the values of the service identifier, the telephone number, and the action history information are input through the input section 302, the telephone number information generation section 306 receives the values of the service identifier, the telephone number, and the action history information. The phone number information generation unit 306 may receive values of the shop identifier and reservation date and time in addition to the service identifier, phone number and action history information. Telephone number information generating section 306 generates telephone number information including the received information. Telephone number information generation unit 306 transmits the generated telephone number information to information processing apparatus 100 .

The action history acquisition unit 307 acquires action history information. The action history acquisition unit 307 acquires action history information transmitted from the information processing apparatus 100 based on the transmitted telephone number information. The action history acquisition unit 307 records in the action history storage unit 304 . The action history acquisition unit 307 may cause the display unit 303 to display the acquired action history information. The action history acquisition unit 307 is one aspect of an action information acquisition unit that acquires action information.

FIG. 9 is a flow chart showing a specific example of the flow of processing for other person's name determination. The other person's name determination unit 111 acquires telephone number status information of a predetermined telephone number (step S101). The other person's name determination unit 111 refers to the usage status included in the telephone number status information. After holding "invalid" continuously for a predetermined period, the other person's name judging unit 111 judges whether or not other than invalid is held (step S102). "Other than invalidity" may be, for example, any usage status of valid, relocated, deposited at a station, or suspended. The predetermined period may be, for example, 3 months or 6 months. The predetermined period may be any period as long as it is a predetermined period.

If "invalid" is continuously held for a predetermined period and then other than invalid is held (step S102: YES), the other person's name determination unit 111 determines that the owner of the telephone number has been changed. (Step S103). After "invalid" is continuously held for a predetermined period of time, if other than invalid is not held (step S102: NO), the other person's name determination unit 111 determines that the owner of the telephone number has not been changed. (Step S104). It should be noted that when referring to the usage status included in the telephone number status information, the other person's name determination unit 111 may determine the start time to be referred to. For example, among the action history records recorded in the action history table, the third person name determination unit 111 sets the value of the latest update date and time among the update dates and times held in the action history records having the matching telephone number value as the start date. It is also possible to make a judgment in the name of another person.

FIG. 10 is a flowchart showing a specific example of the flow of action history search processing. The action history search process is executed, for example, when telephone number information is transmitted from the first terminal device 200 . The telephone number information acquisition unit 110 acquires telephone number information from the first terminal device 200 (step S201). The duplication determination unit 115 determines whether or not there is duplication of telephone numbers in a plurality of action history records recorded in the action history table (step S202). If there is duplication of telephone numbers (step S202: YES), the other person's name determination unit 111 performs another person's name determination for the telephone number included in the acquired telephone number information (step S203). If there is no duplication of telephone numbers (step S202: NO), the telephone number status acquisition unit 112 acquires telephone number status information related to the telephone number included in the telephone number information from the telephone number status storage unit 104 (step S204).

The action history record generation unit 113 generates an action history record based on the acquired telephone number information and telephone number status information (step S205). The action history record generation unit 113 records the generated action history record in the action history table recorded in the action history storage unit 105 (step S206). The action history summary generation unit 114 acquires an action history record that records the value of the telephone number included in the acquired telephone number information. The action history summary generation unit 114 generates an action history summary based on the acquired action history record (step S207). The action history summary generation unit 114 transmits the generated action history summary to the first terminal device 200 that transmitted the telephone number information (step S208).

FIG. 11 is a flowchart showing a specific example of the flow of processing for registering action history. The processing when the action history is registered is executed, for example, when telephone number information is transmitted from the second terminal device 300 . The processing from step S201 and step S203 to step S206 in FIG. 11 is the same as that in the flowchart of FIG. 10, so description thereof is omitted. The phone number status transmission unit 116 acquires the action history record with the latest update date and time among the action history records that match the value of the phone number included in the acquired phone number information. The telephone number status transmission unit 116 transmits the telephone number status value and the update date/time value recorded in the acquired action history record to the second terminal device 300 (step S301).

(Second embodiment)
Next, the information processing system 2 according to the second embodiment will be described. FIG. 12 is a system configuration diagram showing the system configuration of the information processing system 2 of the second embodiment. The information processing system 2 in the second embodiment differs from the first embodiment in that the first terminal device 200a is replaced with the first terminal device 200a and the second terminal device 300 is not provided. have the same configuration. Differences from the first embodiment will be described below.

FIG. 13 is a functional block diagram showing the functional configuration of the first terminal device 200a of the second embodiment. The first terminal device 200a in the second embodiment differs from the first embodiment in that it includes a control unit 204a instead of the control unit 204 and further includes a search history storage unit 207. are the same.

The search history storage unit 207 is configured using a storage device such as a magnetic hard disk device or a semiconductor storage device. The search history storage unit 207 stores search history information. Search history information is transmitted from the information processing apparatus 100 . That is, the search history storage unit 207 is the same as the action history storage unit 304 included in the second terminal device 300 .

The control unit 204a controls the operation of each unit of the first terminal device 200a. The control unit 204a is executed by a device having a processor such as a CPU and a RAM, for example. The control unit 204a functions as a telephone number information generation unit 205, an action history summary acquisition unit 206, and an action history acquisition unit 208 by executing an information processing program. Note that the action history acquisition unit 208 is the same as the action history acquisition unit 307 included in the second terminal device 300 .

In the information processing system 1 and the information processing system 2 configured as described above, the telephone number information generation unit 205 of the terminal device 200 transmits the telephone number information including the telephone number to the information processing device 100 . The action history summary generation unit 114 of the information processing apparatus 100 acquires from the action history table an action history record that records the value of the telephone number included in the acquired telephone number information. The action history summary generation unit 114 generates an action history summary based on the action history table. The action history summary is information obtained by extracting the action history of a predetermined telephone number from the action history table. The action history summary generation unit 114 transmits the generated action history summary to the terminal device 200 . The action history summary acquisition unit 206 of the terminal device 200 displays the acquired action history summary on the display unit 203, for example. By checking the action history summary, the user of the terminal device 200 can acquire what kind of action the owner of the phone number is doing without specifying the owner of the phone number. Therefore, the action history of the owner of the telephone number can be obtained without using the owner's personal information.

(Modification)
The action history table of the information processing device 100 may have a value information column. Value information is given to the owner of the telephone number. The value information may be a value indicating a discount on the service usage fee, or a value indicating the presentation of a gift. In this case, the telephone number information generation unit 205 of the terminal device 200 receives an input indicating that the value information is included in the telephone number information. The action history record generation unit 113 of the information processing device 100 generates an action history record including the value of the value information. With such a configuration, the user of the terminal device 200 can perform the value held by the value information to the customer when the customer to whom the value information is assigned comes to the store, thereby increasing the customer's satisfaction. becomes possible.

Phone number information acquisition unit 110, third person name determination unit 111, phone number status acquisition unit 112, action history record generation unit 113, action history summary generation unit 114, duplication determination unit 115, and phone number status transmission unit 116 in the above-described embodiment , the search history generation unit 117 and the action history record deletion unit 118 may be realized by a computer. In that case, a program for realizing this function may be recorded in a computer-readable recording medium, and the program recorded in this recording medium may be read into a computer system and executed. It should be noted that the "computer system" referred to here includes hardware such as an OS and peripheral devices. Furthermore, "computer-readable recording medium" means a medium that dynamically retains a program for a short period of time, like a communication line when transmitting a program via a network such as the Internet or a communication line such as a telephone line. It may also include something that holds the program for a certain period of time, such as a volatile memory inside a computer system that serves as a server or client in that case. Further, the program may be for realizing a part of the functions described above, or may be capable of realizing the functions described above in combination with a program already recorded in the computer system. It may be implemented using a programmable logic device such as FPGA.

Although the embodiment of the present invention has been described in detail with reference to the drawings, the specific configuration is not limited to this embodiment, and design and the like are included within the scope of the gist of the present invention.

INDUSTRIAL APPLICABILITY The present invention is applicable to information providing services that provide credit information of telephone numbers.

DESCRIPTION OF SYMBOLS 1... Information processing system 2... Information processing system 100... Information processing apparatus 101... Communication part 102... Input part 103... Display part 104... Telephone number state storage part 105... Action history storage part 106... Behavior history master storage unit 107 Service master storage unit 108 Shop master storage unit 109 Control unit 110 Telephone number information acquisition unit 111 Third person name determination unit 112 Telephone number status acquisition unit 113 Action history record generation unit 114 Action history summary generation unit 115 Duplication determination unit 116 Telephone number status transmission unit 117 Search history generation unit 118 Action history record deletion unit 200 First terminal device 201... Communication unit 202... Input unit 203... Display unit 204... Control unit 205... Telephone number information generation unit 206... Action history summary acquisition unit 300... Second terminal device 301... Communication unit 302... Input unit 303 Display unit 304 Action history storage unit 305 Control unit 306 Telephone number information generation unit 307 Action history acquisition unit 400 Network 200a First terminal device 200, 204a Control Part, 207... Search history storage part, 208... Action history acquisition part

Claims (7)

An information processing system comprising an information transmitting device and a terminal device,
The information transmission device is
a person-owned information receiving unit that receives person-owned information that is owned by a person and includes information that does not correspond to the person;
a behavior information generation unit that generates behavior information indicating a behavior performed by the person using the person-owned information in a predetermined period based on the person-owned information;
A first transmission unit that transmits the behavior information to the terminal device,
The terminal device
a second transmission unit that transmits the person-owned information to the information transmission device;
and an action information receiving unit that receives the action information ,
the person-owned information is a telephone number;
The action information is information including a reservation date and time for a reservation made by the person using the person-owned information, and a service identifier indicating the service for which the reservation was made .
Information processing system. An information processing system comprising an information transmitting device and a terminal device,
The terminal device
a second transmission unit that transmits, to the information transmission device, person-owned information including information owned by a person and not associated with the person, and action history information indicating an action performed by the person using the person-owned information;
with
The information transmission device is
a person-owned information receiving unit that receives the person-owned information;
a storage unit that associates and stores the person-owned information and the action history information ;
the person-owned information is a telephone number;
The action history information is information including a reservation date and time for the reservation made by the person using the person-owned information and a service identifier indicating the service for which the reservation was made .
Information processing system. The information transmission device is
further comprising a result information generation unit that generates result information representing a result of acquiring the person-owned information at predetermined intervals for each person-owned information,
The first transmission unit transmits the result information to the terminal device,
The information processing system according to claim 1. The information transmission device is
Further comprising a third party name determination unit that determines whether the owner of the person-owned information has been changed based on the state information representing the state of the person-owned information and the person-owned information,
The information processing system according to any one of claims 1 to 3. a person-owned information receiving unit that receives person-owned information that is owned by a person and includes information that does not correspond to the person;
a behavior information generation unit that generates behavior information indicating a behavior performed by the person using the person-owned information in a predetermined period based on the person-owned information;
a transmission unit that transmits the behavior information to a terminal device;
with
the person-owned information is a telephone number;
The information transmission device , wherein the behavior information is information including a reservation date and time for a reservation made by the person using the person-owned information, and a service identifier indicating a service for which the reservation was made . An information processing method possessed by an information processing system comprising an information transmitting device and a terminal device,
a person-owned information receiving step in which the information transmitting device is owned by a person and receives person-owned information including information not associated with the person;
an action information generating step in which the information processing device generates action information indicating an action performed by the person using the person-owned information in a predetermined period based on the person-owned information;
a first transmission step in which the information processing device transmits the behavior information to the terminal device;
a second transmission step in which the terminal device transmits the person-owned information to the information transmission device;
a behavior information receiving step in which the terminal device receives the behavior information;
has
the person-owned information is a telephone number;
The information processing method , wherein the behavior information is information including a reservation date and time for a reservation made by the person using the person-owned information, and a service identifier indicating a service for which the reservation was made . A computer program for causing a computer to function as the information processing system according to any one of claims 1 to 5.

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