JP7082801B2 - Management server and visitor support system that processes consignment requests - Google Patents

Description

In the present invention, among the pre-registered delivery agents, the consignee of the consignment request for consigning the consignment received at the consignment starting point in the target area to which the visitor moves to the end point in the target area is The present invention relates to a management server that performs consignment request processing to be determined in any one, and a visitor support system using the management server.

When traveling or shopping, travelers and shoppers (visitors) carry baggage in the target area for travel and shopping, and from the entry point to the end point of the target area, such as sightseeing spots and stores ( Move while stopping at the visit point). This is not a problem if the amount of baggage is very small, but as the amount of baggage increases, the effort of the visitor to carry the baggage increases and the behavior is restricted. Therefore, in recent years, a logistics service has been implemented in which the delivery person performs the service of transporting the visitor's baggage to the end point on behalf of the visitor. As a technique related to a system for supporting the transportation of baggage of a visitor moving in a target area by such a baggage transfer service, those described in Patent Documents 1 to 6 are known.

The transaction support equipment described in Patent Document 1 is composed of terminal computers P1 and P2 connected via a communication line and a server computer SRV. The terminal computer P1 is a distributor X, and the terminal computer P2 is a shipper Y ("" Corresponding to "visitors") is carried. Here, the logistics company X and the shipper Y are registered in advance as persons who can use this equipment. Each logistics company X accesses the server computer SRV from the terminal computer P1 and provides the conditions for providing logistics services (departure date, departure place, arrival date, arrival place, baggage form, capacity, delivery provision) for requesting orders for logistics operations. Enter the price and the desired deadline for decision). On the other hand, each shipper Y accesses the server computer SRV from the terminal computer P2, and purchase conditions (departure date, departure place, arrival date, arrival place, baggage form, capacity) of the logistics service for order request of the package delivery business. , Purchase price, and desired decision deadline). Then, the server computer SRV is a double closed auction (an auction in which both the seller and the buyer present the price, based on the provision conditions of each of these distributors X and the purchase conditions of each shipper Y, and the current bid price. Is not disclosed and other bidders do not know how much the price is (a type of auction), and the supplier of the delivery business is determined (see paragraphs [0047]-[0051] of the literature).

Patent Document 2 also describes a logistics service auction system similar to the transaction support equipment described in Patent Document 1 (see paragraphs [0037]-[0038] of the literature).

Patent Document 3 manages the delivery of luggage as a delivery system that can provide a highly convenient delivery service to both the facility and the user when delivering the luggage to the amusement facility or accommodation facility. It is a delivery system consisting of a delivery management server and a delivery person's mobile terminal. A reading means for reading the data of the above, and a data control means for outputting the delivery destination list read by the reading means and receiving the input of the data of the delivery destination selected as the shipping destination of the package from the output delivery destination list. The delivery management server comprises a communication means for transmitting the transportation contract data including at least the data of the client identification read by the reading means and the data of the delivery destination to which the data control means has been input to the delivery management server. Describes a delivery system including client identification, a storage means for storing client information including at least client name and address information, and data management means for writing transportation contract data received from a mobile terminal to the storage means. Has been done. This simplifies the procedure for delivering luggage to amusement facilities, accommodation facilities, outings, and accommodations that are often used by specific individuals. Further, in amusement facilities and accommodation facilities, it is possible to reduce the time and effort required to collectively receive and ship the luggage of the users (paragraphs [0005]-[0019], [0033]-]. (See [0034]).

In Patent Documents 4 and 5, commuters, students, and other persons who travel by fixed routes on a daily basis, and tourists who can afford themselves are registered in the cloud server as baggage carriers for baggage transportation. It describes a system that enables low-cost logistics by ordering baggage transportation services from a registered baggage carrier.

Patent Document 6 describes a communication terminal and a communication system capable of appropriately determining a baggage receiving place in consideration of a route to a destination when going out or traveling. This communication system consists of a server device that manages delivery information of packages and a user terminal (communication terminal) connected via a network, and the user terminal specifies a route for identification information of a departure place, a destination, and a product. It is transmitted to the server device as information Ir. Then, the user terminal receives the information of the receiving place candidate Sc searched by the server device based on the assumed route Rt from the departure place to the destination from the server device. Then, the user terminal transmits the information of the selected one place based on the external input from the product receiving place candidate Sc to the server device, so that the selected one place is used as the product receiving place to identify the product. Store it in the server device in association with the information (see abstract of the literature, Fig. 6).

Japanese Unexamined Patent Publication No. 2001-357269 Japanese Unexamined Patent Publication No. 2004-338845 Japanese Unexamined Patent Publication No. 2008-169004 Japanese Patent Application Laid-Open No. 2002-63395 Japanese Unexamined Patent Publication No. 2002-163338 Japanese Unexamined Patent Publication No. 2016-71677

In the target area _SA such as tourist spots and shopping areas (a certain range of areas where various stores are gathered in a specific area), visitors carry baggage such as tourists and shoppers, and deliverers such as courier companies. When considering a system in which the delivery person consigns the baggage to the end point of the visitor such as a hotel, an inn, a station, a bus terminal, a shopping area exit, etc., the above-mentioned conventional systems are applied. In some cases, there are the following issues.

When a system of a physical distribution service using a double closed auction as described in Patent Documents 1 and 2 is applied, the auction may not be established within the time limit. In particular, when transporting tourist baggage to a tourist's accommodation facility (hotel, etc.) at a tourist spot, or when transporting tourist baggage to a shopper's home or exit of a shopping area in a shopping area. In many cases, the time from the time of the request for transportation to the desired time of arrival is as short as about half a day, and it is unlikely that a distribution service auction will be established for all the requested baggage within such a short time. In addition, when a logistics service auction is held, consignment requests are usually concentrated on the logistics companies that offer low prices, so some logistics companies are extremely busy, while some logistics companies have a lot of free time. As a result, the distribution of consignment tasks as a whole becomes unbalanced and labor productivity declines. In addition, there is a strong tendency to promote excessive low price competition among logistics companies, which tends to cause an excessive financial burden on logistics companies around the target area _SA , which is not preferable for revitalizing local industries. ..

In addition, as described in Patent Documents 4 and 5, when commuters, school attendants, and tourists who can afford to use themselves as baggage carriers for baggage transportation, there are strong restrictions on the delivery time zone and the amount of transportation that can be secured. Will be imposed. Therefore, it cannot be said that it is suitable for application to a system that requires stable baggage transportation, such as baggage transportation in a tourist spot or a shopping area.

Therefore, an object of the present invention is to make arrangements for a delivery person in a target area so that the baggage requested by the visitor can be reliably transported to the destination at the desired arrival time, and all in the target area. It is an object of the present invention to provide a management server that performs consignment request processing that can make the best use of the transport capacity of the delivery person and a visitor support system using the management server.

The first configuration of the management server that performs the consignment request processing according to the present invention is to make consignments accepted at one or more consignment starting points kk ( _k = 1, ..., N _c ) provided in the target area _SA . , The consignee of the consignment request for _consignment to any of the end points _{e j} (j = 1, ..., Ne) provided in one or more of the target area _SA . A management server that performs consignment request processing to determine one of multiple pre-registered deliverers.
Information on the consignment task, including information that identifies the consignment starting point that received the consignment, information that identifies the consignment destination and desired arrival time of the consignment, and information on the consignor who entrusted the consignment of the consignment (hereinafter). A consignment task management database that manages (referred to as "consignment task information") and
Information that identifies the consignment starting point _ck to which the consignment starting point terminal belongs via the communication line from the consignment starting point terminal installed at each consignment starting point _ck and connected to the management server via a communication line, and _Upon receiving the consignment acceptance request Rq _a , which includes information specifying the consignment destination and desired arrival time t _ae of the consignment B a, and information on the consignor who entrusted the consignment of the consignment B _a , the consignment acceptance request Rq. _A consignment task generation means for registering the consignment task information of the consignment task Wa for _a in the consignment task management database, and
For the consignment task Wa, the consignment B _{a of the consignment task W a is} sent from the consignment starting point _{c k where} the consignment B _a is accepted to the end point e _j1 which is the consignment destination of the consignment B _a . A transportation time determining means for determining the required transportation time _Tt required for transportation according to a predetermined rule, and
The consignment reception time t ₀ at which the consignment reception request is received is the time obtained by subtracting the sum of the required transportation time T _t and the predetermined first _extra time T _y 1 from the desired arrival time t _ae of the consignment task Wa. If it is before the acceptance acceptance end time t _{1 =} t _ae- (T _t + T _{y 1} ), the information of the consignment request of the consignment task Wa is stored in the terminal device possessed by each of the pre-registered delivery persons (hereinafter referred to as the terminal device). A consignment request disclosure means that discloses the request matter disclosure information to the "deliverer terminal device") via the communication line.
When the acceptance request for accepting the consignment request of the consignment task _Wa transmitted from the delivery person terminal device of any of the delivery persons is received before the free acceptance acceptance end time t ₁ , the delivery person is sent. _A free acceptance reception means that is determined to be the consignor of the consignment task Wa and registered in the consignment task management database, and
When the consignment acceptance time t ₀ is after the free acceptance acceptance end time t ₁ , or when the acceptance request for the consignment request of the consignment task _Wa is not received before the free acceptance acceptance end time t ₁ elapses. , The specific pre-registered delivery person is determined as the _consignor of the consignment task Wa, registered in the consignment task management database, and for the delivery person terminal device of the delivery person via the communication line. It is characterized by being equipped with a designated consignment request means for transmitting a consignment acceptance request.

According to this configuration, when determining the consignor of the consignment requested for consignment at the consignment starting point _kk , first, the consignment task _Wa is from the consignment reception time t ₀ to the free acceptance acceptance end time t ₁ . The information of the consignment request is disclosed as the request matter disclosure information by the consignment request disclosure means, and each delivery person is invited to accept the consignment task _Wa . In this case, all deliverers can _equally accept the consignment task Wa. Therefore, when the delivery person (for example, a taxi driver waiting for _a customer) who has enough time and labor accepts the consignment task Wa, appropriate work sharing is automatically performed. In this case, the auction format is not adopted, and the consignment task Wa is outsourced to the delivery person who made the acceptance request on _a first-come, first-served basis, so that excessive low price competition among the logistics companies is not promoted. _If the consignment task Wa is not accepted by the end time t ₁ of the free acceptance acceptance end time, the pre-registered specific delivery person is determined to be the _consignor of the consignment task Wa by the designated consignment request means. , A request for consignment acceptance is made to the determined delivery person. This ensures reliable delivery of the consignment up to the desired arrival time _tae .

_If the consignment reception time t ₀ is later than the free acceptance acceptance end time t ₁ , the consignment request information of the consignment task Wa is not disclosed as the requested matter disclosure information, but by the designated consignment request means. , A specific pre-registered delivery person is determined to be the consignor of the consignment task Wa, and _a consignment acceptance request is made to the determined delivery person.

Here, the "target area" refers to an area targeted by the information processing system including the management server, and is, for example, a tourist spot, a shopping area, or the like. In the present invention, the size of the target area is not particularly limited, and can be set to a wide area such as the entire area of Oita prefecture, the entire area of Hokkaido, and the entire area of Chugoku-Shikoku. The “visitor” means a person who visits various places in the target area _SA , for example, a tourist, a traveler, a shopper, and the like. The “deliverer” means an entity that performs a service of delivering a consignment, and examples thereof include a courier company, a taxi driver, a motorcycle courier company, a mail carrier, and other parcel delivery contractors. The "consignment starting point" means a node in which the consignment of the visitor's consignment is accepted. Examples of the starting point for transportation include baggage storage facilities provided at stations, tourist information centers, and the like. A "node" is a base where an information processing system including a management server and an action subject come into contact with each other to perform various operations and processes. "End point" means the node of the visitor's end point. Examples of the end point include accommodation facilities, stations, bus terminals, and the like. The “consignment item” refers to a baggage that is consigned by utilizing an information processing system including a management server, and is, for example, a travel bag, shopping baggage, a souvenir, or the like. "Delivery address" means a delivery address for delivering consignment. The "desired arrival time" means the desired date and time of the deadline for the consignment to arrive at the consignment destination specified by the visitor. A "consignment task" is a series of consignment operations from the consignment of a consignment by a visitor to the transportation from the consignment start point to the end point and the delivery of the consignment to the visitor at the end point. One unit. The "consignor who has entrusted the consignment" means a consignor who has been entrusted with the delivery business of the consignment related to the consignment task. The "consignment acceptance request" means a request signal for requesting the management server to accept the consignment. The "predetermined rule" for determining the required transportation time _Tt is appropriately determined according to the individual specific situation in the target area _SA . For example, similar to the method used in a car navigation device, a rule for determining a travel time based on road information on a map is used. The "first extra time" is a preset time, in which the consignment acceptance request is sent to a specific pre-registered delivery person, and then the consignment B _a is shipped from the consignment starting point by the delivery person. It is the extra time required before it is done. The "deliverer terminal device" possessed by the delivery person means, for example, a normal terminal device such as a mobile phone, a smartphone, a tablet, or a personal computer. "Published as request matter public information via communication line" means, for example, the request public homepage (posts the information of the consignment request of each consignment task _Wa and to the delivery person terminal device of each delivery person via the communication line. It means posting on a web page for publication) and publishing, or distributing requested matter disclosure information to the delivery person terminal device in response to access from the delivery person terminal device. The “acceptance request” means a signal requesting the management server to accept the consignment work of the consignment task. A "pre-registered specific delivery person" is a pre-registered delivery person, and when a request for acceptance of consignment is received, a contract is made in principle to accept the delivery business of the consignment related to the request for acceptance of consignment. The delivery person who made the contract. "Request for consignment acceptance" means a signal requesting the mobile terminal of the delivery person to accept the consignment business of the consignment of the consignment task.

The second configuration of the management server that performs the consignment request processing according to the present invention is the consignment task from the consignment starting point _{c k} that received the consignment B _a of the consignment task Wa in the first configuration. A traveling delivery person who moves to the end point e _j1 , which is the destination of Wa, on _a predetermined schedule,
The consignor of the consignment task Wa will be reached before the _consignor is determined, and the end point _{e j1} will be reached before the desired arrival time _tae of the consignment task _Wa . In some cases
A request for consignment acceptance of the consignment task Wa is transmitted to the consignment starting point terminal at the consignment starting point c _k via the communication line, and at the same time, _a consignment acceptance request for the consignment task Wa is transmitted.
When the traveling delivery person receives an acceptance request for accepting the transportation request of the transportation task Wa from the transportation starting point terminal, the traveling delivery person is determined to be the _consignor of the transportation task _Wa , and the transportation task management is performed. Equipped with a traveling consignment request means to register in the database,
In the designated consignment request means, when neither the free consignment reception means nor the patrol consignment request means has determined the _consignor of the consignment task Wa after the free acceptance acceptance end time t ₁ has elapsed. It is characterized in that the specific pre-registered delivery person is determined as the _consignor of the consignment task Wa.

According to this configuration, if the traveling delivery person capable of delivering the consignment _{Ba has reached the consignment starting point kk before} being determined to be the _consignor of the consignment task Wa, the consignment B _a The _consignor of the consignment task Wa is determined to be the traveling delivery person. As a result, the traveling delivery person can be effectively utilized by piggybacking the consignment Ba on the traveling delivery person who moves according to _a predetermined schedule.

Here, the "patrol delivery person" means a delivery person who patrols a predetermined route at a predetermined time, for example, a sightseeing regular flight, a regular bus, a postal delivery vehicle, a convenience store delivery vehicle, etc. Is the delivery person.

The third configuration of the management server that performs the consignment request processing according to the present invention is the configuration of the first or the second, and the consignment request disclosure means is the consignment request of the consignment task _Wa as the request matter disclosure information. In the case of disclosing the information of
Information for specifying the transportation starting point _ck of the transportation task _Wa of the transportation task Wa, information for specifying the _{transportation} destination of the transportation _Ba , the desired arrival time t _ae of the transportation _Ba , and the transportation. It is characterized in that the information including the required transportation time _Tt of the object B _a is disclosed as the requested matter disclosure information.

According to this configuration, when the delivery person _browses the requested matter public information and determines whether or not the consignment task Wa can be accepted, the consignment starting point _kk , the consignment destination, the desired arrival time t _ae , By making _a judgment with reference to the required transportation time _Tt , it is possible to prevent erroneous acceptance of the unreasonable consignment task Wa. This makes it possible to increase the certainty and reliability of the achievement of the consignment task _Wa .

The fourth configuration of the management server that performs the consignment request processing according to the present invention is the consignment charge determination means for determining the _consignment charge _Fa for the consignment task Wa in accordance with the predetermined rule in the first or second configuration. Equipped with
The consignment request disclosure means discloses the consignment request information of the consignment task _Wa as the request matter disclosure information.
Information for specifying the transportation starting point _{c k} of the transportation task Wa, information for specifying the _{transportation} destination of the transportation _Ba , desired arrival time t _ae of the transportation _Ba , and the transportation. It is characterized in that information including the required transportation time _{T t} of B _a and the consignment charge _Fa of the consignment task Wa is disclosed as the requested matter public information.

According to this configuration, by adjusting the consignment charge _Fa according to the degree of congestion of the consignment task _Wa , it is possible to adjust the number of secure delivery _persons responsible for the consignment task Wa.

Here, the "predetermined rule" for determining the consignment charge Fa means _a predetermined rule for calculating the charge. For example, the rules for determining postage charges and the rules for determining courier charges, which are widely used at present, can be mentioned as examples. The "predetermined rule" can be arbitrarily set according to the specific situation.

The fifth configuration of the management server that performs the consignment request processing according to the present invention is the configuration of any one of claims 1 to 4, wherein the consignment request disclosure means is the free acceptance reception means or the designated consignment. When the _consignor of the consignment task Wa is determined by the requesting means, the consignment request information of the consignment task Wa is deleted from the request matter public information, or the _consignment task W in the request matter public information. It is characterized in that information that has been determined by the consignor is added to the information of the consignment request of _a .

According to this configuration, it is possible to prevent duplicate acceptance requests from a plurality of deliverers.

The first configuration of the visitor support system according to the present invention comprises one or more entry starting points s _i (i = 1, ..., N _s ) provided in the target area _SA . From the starting point s _i1 , a part of one or more consignment starting points c _k (k = 1, ..., N _c ) and visiting points v _l (l = 1, ..., N _v ) provided in the target area _SA . Or, a visitor who goes around the entire area and moves to one of the end points e _j (j = 1, ..., Ne) provided in one or more end points _{e j1} in the target area _SA . It is a visitor support system that supports
The management server of any one of the above 1 to 5 connected to the communication line, and
It is provided with a consignment starting point terminal installed at each consignment starting point _kk and connected to the management server via the communication line.
The consignment starting point terminal is
A consignment starting point RFID communication device that reads the tag ID of the RF tag and writes the tag ID to the RF tag,
A first visitor tag ID reading means for reading a tag ID (hereinafter referred to as "visitor tag ID") of an RF tag (hereinafter referred to as "visitor tag") carried by a visitor by the consignment starting point RFID communication device. When,
A consignment request input means for inputting information for specifying _a consignment destination and a desired arrival time t _ae of the consignment Ba requested by the visitor, and a consignment request input means.
Information that identifies the consignment starting point _ck to which the consignment starting point terminal belongs, information that identifies the consignment destination and the desired arrival time t _ae of the consignment _Ba , and the _consignor who consigned the consignment of the consignment Ba. A consignment acceptance request means for transmitting the consignment acceptance request Rq _a including the visitor tag ID, which is information, to the management server via the communication line.
When the consignment tag ID returned from the management server via the communication line is received in response to the consignment acceptance request Rq _a , the RF tag to be attached to the consignment _Ba by the consignment starting point RFID communication device. (Hereinafter referred to as "consignment tag") is provided with a consignment tag issuing means for writing the consignment tag ID.
The management server
It is characterized in that it is provided with _a consignment reception response means for transmitting the consignment tag ID of the consignment task Wa to the consignment starting point terminal that has transmitted the consignment reception request Rq _a .

According to this configuration, when the visitor consigns the delivery of the consignment to the end point e _j1 at the consignment starting point _kk , the consignment starting point RFID communication device is used to obtain the visitor tag ID of the visitor tag carried by the visitor. Enter the information that identifies the consignment destination and desired arrival time t _ae of the consignment _Ba that the visitor requests to consign by reading and consignment request input means, and send the consignment acceptance request Rq _a to the management server by the consignment acceptance request means. .. On the other hand, when the management server _accepts the consignment task _Wa of the consignment Ba, the consignment acceptance response means returns the consignment tag ID of the consignment task _Wa to the consignment starting point terminal. Then, when the consignment tag issuing means of the consignment starting point terminal receives the consignment tag ID, the consignment tag ID is written in the consignment tag to be attached to the consignment _Ba by the consignment starting point RFID communication device. By attaching this consignment tag to the consignment _Ba , the consignment _Ba can be subsequently managed and tracked using the consignment tag.

Here, "RFID" (radio frequency identifier) means a system that reads a unique ID of an RF tag (see JIS X 0500-3: 2009 05.05.60). "RF tag" (transponder, RF tag) is an information medium that reads and writes data in the built-in memory in a non-contact manner using radio waves (electromagnetic waves), and is attached to an object (JIS Z). See 0667: 2017, JIS X 0500-3: 2009 05.04.02). The "visitor tag" means an RF tag carried by each visitor. The "visitor tag ID" means a visitor identification code stored in the visitor tag. The "consignment tag" means an RF tag attached to each consignment. The “consignment tag ID” refers to the consignment stored in the consignment tag and the identification code of the consignment task related to the consignment.

The second configuration of the visitor support system according to the present invention is the terminal terminal installed at each terminal point _ej in the first configuration and connected to the management server via the communication line. Equipped with
The consignment task information managed in the consignment task management database includes arrival information indicating whether or not the consignment _Ba related to the consignment task has arrived at the end point.
The end point terminal is
An end point RFID communication device that reads the tag ID of the RF tag,
_A second consignment tag ID reading means for reading the consignment tag ID of the consignment tag attached to the consignment Ba that has arrived by the end point RFID communication device.
The arrival notification _NOr of the consignment Ba _a including the consignment tag ID of the consignment Ba read by the second consignment tag ID reading means is transmitted to the management server via the communication line _. With processing means,
The management server
When the arrival notification _NOr of the consignment _Ba transmitted from the end point terminal via the communication line is received, it is included in the consignment task information of the consignment Ba in the consignment task management database _. It is characterized in that it is provided with a arrival registration means, which makes the arrival information already received.

According to this configuration, when the delivery person delivers the consignment _Ba related to the consignment task Wa to the end point, the consignment tag of the consignment tag attached to the consignment B _{a received} by the end point RFID communication device. The ID is read. The arrival processing means transmits an arrival notification of the consignment Ba _a including the consignment tag ID of the read consignment Ba _a to the management server. When the arrival registration means of the management server receives the arrival notification of the consignment _Ba , it considers that the arrival information included in the consignment task information of the consignment _Ba in the consignment task management database has already arrived. As _a result, the management server can reliably manage the arrival status of the consignment _Ba related to each consignment task Wa.

Here, the “arrival notification” means _a signal for notifying the management server that the consignment Ba has arrived at the end point.

The third configuration of the visitor support system according to the present invention is the consignor specified by the consignor information included in each consignment task information in the consignment task management database in the second configuration. The e-mail address of the mobile terminal carried by the company is managed,
The management server
When the arrival notification of the consignment _Ba transmitted from the end point terminal via the communication line is received, the consignment included in the consignment task information of the consignment _Ba in the consignment task management database. It is characterized by being provided with a arrival notification delivery means for delivering a arrival notification mail notifying that the consignment B _a has arrived at the end point to the mail address of the consignor who has outsourced the consignment of B _a . ..

According to this configuration, when the consignment Ba arrives at the end point, the arrival notification e- _mail is delivered to the e-mail address of the mobile terminal of the visitor who has _entrusted the consignment of the consignment Ba by the arrival notification delivery means. By receiving this arrival notification mail, the visitor can confirm that the consignment _Ba has arrived at the end point even before arriving at the end point.

The fourth configuration of the visitor support system according to the present invention is installed at each entry starting point _si in any one of the first to third configurations, via the management server and the communication line. Equipped with an entry point terminal connected to
The entry starting point terminal is
An entry-start RFID communication device that reads the tag ID of the RF tag and writes the tag ID to the RF tag.
A visitor registration request for transmitting a visitor registration request Rq _v containing information about a visitor V _s entering the area at the entry point s _i where the entry origin terminal is placed to the management server via the communication line. Means and
When a visitor tag ID, which is an ID for identifying the visitor _Vs , is received from the management server via the communication line in response to the visitor registration request Rq _v , the entry origin RFID communication device is used. A visitor tag issuing means for writing the visitor tag ID in an RF tag (hereinafter referred to as "visitor tag") for the visitor _Vs to carry is provided.
The management server
A visitor information database that manages information about each visitor and visitor information including the visitor tag ID of the visitor, and
When the visitor registration request Rq _v transmitted from the entry origin terminal via the communication line is received, the visitor tag ID of the visitor V _s related to the visitor registration request Rq _v is generated. A visitor registration means for registering the visitor information including information about the visitor _Vs included in the visitor tag ID and the visitor registration request Rq _v in the visitor information database.
It is characterized in that it is provided with a visitor registration notification means for transmitting the visitor tag ID of the visitor _Vs to the entry origin terminal that has transmitted the visitor registration request Rq _v .

According to this configuration, when a visitor enters the target area _SA at the entry origin s _i , the visitor registration request means of the entry origin terminal is a visitor registration request including information about the visitor V _s . Send Rq _v to the management server. When the management server receives the visitor registration request Rq _v , the visitor registration means generates a visitor tag ID of the visitor V _s related to the visitor registration request Rq _v , and the visitor tag ID and the visitor tag ID are also generated. The visitor information including the information about the visitor _Vs and the visitor tag ID included in the visitor registration request Rq _v is registered in the visitor information database. Then, the visitor registration notification means transmits the visitor tag ID of the visitor _Vs to the entry origin terminal that has transmitted the visitor registration request Rq _v . When the entry origin terminal receives the visitor tag ID, the entry origin RFID communication device writes the visitor tag ID in the visitor tag for the visitor _Vs to carry. As a result, a visitor tag is issued to each visitor, and the visitor can easily consign the consignment of the consignment using this visitor tag.

Here, the "information about the visitor _Vs " means the personal information of the visitor _Vs , and specifically, the information such as the visitor's name, contact information, and the visitor authentication password.

The fifth configuration of the visitor support system according to the present invention is the configuration of any one of the first to the fourth, wherein the consignment is sent to each consignment task information in the consignment task management database. Contains time information,
The consignment starting point terminal is
A first deliverer tag ID reading means for reading a tag ID (hereinafter referred to as "deliverer tag ID") of an RF tag (hereinafter referred to as "deliverer tag") carried by the deliverer by the consignment starting point RFID communication device. When,
_A first consignment tag ID reading means for reading the consignment tag ID of the consignment tag attached to the consignment Ba to be consigned by the delivery person by the consignment starting point RFID communication device.
The delivery person tag ID read by the first delivery person tag ID reading means, the consignment tag ID read by the first consignment tag ID reading means, and the consignment starting point _ck to which the consignment starting point terminal belongs. A shipping processing means for transmitting a shipping notification NO _a including identification information and shipping time information to the management server via the communication line is provided.
The management server
When the shipping notification NO _a is received from the consignment starting point terminal, the shipping time information of the record of the consignment task information corresponding to the consignment tag ID included in the shipping notification NO _a in the consignment task management database is displayed. It is characterized in that it is provided with a shipping registration means, which is information on the shipping time included in the shipping notification _NOa .

According to this configuration, when the delivery person who has been entrusted with the consignment task related to the consignment arrives at the consignment starting point for the consignment consigned at the consignment starting point, the first delivery person tag ID reading means is the consignment starting point. The RFID communication device reads the courier tag ID of the courier tag carried by the courier, and the first consignment tag ID reading means is attached to the consignment Ba _consigned by the courier by the consignment starting point RFID communication device. Read the consignment tag ID of the consignment tag. Then, the shipping processing means sends the shipping notification NO _a including the delivery person tag ID, the consignment tag ID, the information for specifying the consignment starting point _ck to which the consignment starting point terminal belongs, and the shipping time information to the management server. Send. When the shipping registration means of the management server receives this shipping notification NO _a , the shipping registration means of the shipping time information of the record of the consignment task information corresponding to the consignment tag ID included in the shipping notification NO _a in the consignment task management database. It is the information of the shipping time included in the shipping notification _NOa . As _a result, the management server can reliably manage the shipping status of the consignment _Baa related to each consignment task Wa.

Here, the “shipment notification” means _a signal notifying the management server that the consignment Ba has been shipped from the consignment starting point.

The sixth configuration of the visitor support system according to the present invention is the configuration of any one of the first to fifth, wherein the management server cites claim 2 or claims 3 to 5. It is the management server described in any one of
The consignment starting point terminal is
When the delivery person tag ID of the delivery person tag carried by the traveling delivery person is read by the first delivery person tag ID reading means, the information of the delivery person tag ID is read to the management server. Send a patrol deliveryer arrival notification, including
In response to the patrol delivery person arrival notification, when the consignment acceptance request for the consignment task _Wa is received from the management server, the consignment acceptance request information regarding the consignment task _Wa included in the consignment acceptance request is notified. ,
When the consignment tag ID related to the consignment task _Wa included in the consignment acceptance request is read by the first consignment tag ID reading means in response to the notification of the consignment acceptance request information, the management server is notified. On the other hand, the traveling delivery person is provided with a traveling delivery person consignment means for performing _a process of transmitting the acceptance request for accepting the transportation request of the transportation task Wa.
When the patrol delivery person arrival notification is received from the patrol delivery person consignment means of the consignment starting point terminal, the patrol consignment request means of the management server is specified by the delivery person tag ID included in the patrol delivery person arrival notification. It is characterized in that the request for acceptance of consignment is transmitted to the traveling delivery person.

According to this configuration, when the traveling delivery person arrives at the transportation starting point, the delivery person tag ID of the delivery person tag carried by the traveling delivery person is read by the first delivery person tag ID reading means of the transportation starting point terminal. When the delivery person tag ID of the traveling delivery person is read, the traveling delivery person consignment means sends a traveling delivery person arrival notification including the information of the delivery person tag ID to the management server.
When the patrol delivery request means of the management server receives the patrol delivery person arrival notification from the consignment starting point terminal, it transmits a consignment acceptance request to the patrol delivery person specified by the delivery person tag ID included in the patrol delivery person arrival notification. .. Here, the consignment task Wa related to the consignment acceptance request includes the consignment task _Wa 's end point e _j1 after the consignment start point _ck of the traveling route of the traveling delivery person, and _receives the traveling delivery person arrival notification. The condition that the _consignor of the consignment task Wa has not been determined at this time, and that the traveling delivery person is scheduled to reach the _{end point e j1 before the} desired arrival time tae of the consignment task Wa. The one that satisfies is selected. When the patrol delivery person consignment means of the consignment starting point terminal receives the consignment acceptance request from the management server, it notifies the consignment acceptance request information regarding the consignment task _Wa included in the consignment acceptance request to the patrol delivery person, and this notification. On the other hand, when the consignment tag ID related to the consignment task _Wa included in the consignment acceptance request is read by the first consignment tag ID reading means, the traveling delivery person sends the consignment task to the management server. The _acceptance request for accepting the transfer request of Wa is transmitted. When the traveling consignment request means of the management server receives the acceptance request from the consignment starting point terminal, it determines the traveling consignor as the _consignor of the consignment task Wa and registers it in the consignment task management database. As a result, it is possible to allocate the consignment task to the traveling delivery person, effectively utilize the traveling delivery person, and reduce the burden on other delivery persons who perform the transportation task.

Here, the "patrol delivery person arrival notification" means a signal for notifying the management server that the patrol delivery person has reached the consignment starting point.

The seventh configuration of the visitor support system according to the present invention is the configuration of any one of the first to the sixth, in which the consignment task information in the consignment task management database includes the delivery of the consignment. Contains time information,
The end point terminal is
A second visitor tag ID reading means for reading the visitor tag ID of the visitor tag carried by the arriving visitor by the end point RFID communication device.
The consignment tag ID of the consignment _Ba read by the second consignment tag ID reading means, the visitor tag ID read by the second visitor tag ID reading means, and the consignment tag ID are The delivery processing means for transmitting the delivery notification of the consignment _Ba including the delivery time, which is the read time, to the management server via the communication line is provided.
The management server
When the delivery notification of the consignment _Ba transmitted from the end point terminal via the communication line is received, the delivery time included in the consignment task information of the consignment _Ba in the consignment task management database. Delivery registration means, in which the information is the delivery time included in the delivery notification,
It is characterized by being equipped with.

According to this configuration, the management server can manage the information of delivery of each consignment _Ba to the visitor at the end point.

As described above, according to the present invention, it is possible to make arrangements for the delivery person so that the baggage requested by the visitor can be reliably transported to the destination at the desired arrival time in the target area, and also automatically. Since appropriate work sharing of the consignment task _Wa is performed, it is possible to perform consignment request processing that can maximize the transport capacity of all the deliverers in the target area. In addition, since the consignment task Wa is outsourced to the delivery person who made the acceptance request on _a first-come, first-served basis without adopting the auction format, it does not promote excessive low price competition among logistics companies, and the target area S. It is possible to prevent an excessive financial burden on the logistics companies in the vicinity of _A , and it can also contribute to the revitalization of local industries.

It is a figure which shows the concept of the whole system of the visitor support system which concerns on this invention. It is a figure which shows the whole equipment composition of the visitor support system which concerns on Example 1. FIG. It is an ER diagram (Entity-relationship Diagram) which shows the structure of the visitor management database 1a of FIG. It is a list which shows the field included in each table of FIG. 3, and the information stored in the field. (A) An ER diagram showing the configuration of the shipping management database 3b of FIG. 2, and (b) a list showing the fields included in each table and the information stored in the fields. (A) An ER diagram showing the configuration of the arrival management database 5b of FIG. 2, and (b) a list showing the fields included in each table and the information stored in the fields. It is a block diagram which shows the functional structure of the visitor support system of FIG. It is a flowchart which shows the operation of a visitor initial registration process. It is a figure which shows an example of the display screen of a visitor registration homepage. It is a flowchart which shows the operation of the consignment acceptance processing. It is a figure which shows an example of the consignment request input screen. It is a figure which shows an example of the display screen of the request public homepage. It is a flowchart which shows the operation of the consignment request information delivery / delivery person determination processing. It is a flowchart which shows the operation of the consignment consignment decision processing to a patrol delivery person. It is a figure which shows an example of the consignment acceptance matter list displayed on the screen display means of a consignment origin terminal 3. It is a flowchart which shows the operation of the consignment delivery processing to a free delivery person or a quasi-free delivery person. It is a flowchart which shows the operation of the consignment arrival processing at the end point e _j . It is a flowchart which shows the operation of the consignment delivery processing at the end point e _j . It is a flowchart which shows the operation of the visit point passing information collection processing. It is a flowchart which shows the operation of the buying and selling process of a visit point product. It is a figure which shows an example of the product tag input encouragement screen.

Hereinafter, embodiments for carrying out the present invention will be described with reference to the drawings.

(1) Concept of the entire system FIG. 1 is a diagram showing the concept of the entire system of the visitor support system according to the present invention. In this system, the target area for the consignment work related to this system is the target area S _A. Target areas _SA include, for example, tourist spots (for example, hot spring areas, castle town areas, etc.), shopping areas (a certain range of areas where various stores are gathered in a specific area, such as shopping malls and ○. ○ Shopping streets, etc.). The size of the target area _SA is not particularly limited, and can be set to a wide area such as the entire area of Oita prefecture, the entire area of Hokkaido, and the entire area of Chugoku-Shikoku.

The actors who act using this system are the visitor and the carrier. The “visitor” means a person who visits various places in the target area _SA , for example, a tourist, a traveler, a shopper, and the like. The "deliverer" means an entity that performs the service of delivering a consignment. In addition, packages that are consigned using this system are called "packets". The vehicle used by each delivery person to carry the consignment is called a "moving van". Examples of the carrier include trucks, motorcycles, buses, taxis and the like. In this system, carriers are further classified into three categories: free carrier, Nearly free carrier, and routine carrier. The "free delivery person" means a delivery person who accepts a consignment request at his / her own will, for example, a taxi driver or the like. The "quasi-free delivery person" means a delivery person who, in principle, accepts the consignment request from the system administrator when the consignment request is received, and is, for example, a courier company, a motorcycle courier company, or the like. "Accepting in principle" means, for example, when it is impossible to accept in time or when the carrier breaks down, and there are unavoidable circumstances that do not depend on the responsibility of the quasi-free delivery person. Means to accept. It should be noted that the quasi-free delivery person can also accept the consignment request at his / her own will, in addition to the case where the consignment request is received. "Circuit delivery person" means a delivery person who patrols a predetermined route at a predetermined time, for example, a delivery person such as a sightseeing regular flight, a regular bus, a mail delivery vehicle, a convenience store delivery vehicle, etc. Is.

As shown in FIG. 1, in this system, a plurality of _nodes are set in various places in the target area SA. A "node" is a base where a visitor support system (information processing system) and an action subject come into contact with each other to perform various operations and processes. These nodes are classified into four categories: entry start point (start node), consignment start point (consignment node), visit point (visit node), and end point (end node). The "entry starting point" is a node where a visitor enters the target area S _A. For example, a station, an airport, a bus terminal, a dock, a theme park area entrance, and the like. The "consignment starting point" is a node where the consignment of the visitor's consignment is accepted. For example, baggage storage, stores, etc. may be mentioned. A "visit point" is a node on which a visitor visits or makes a sale transaction. For example, stores, restaurants, tourist spots and the like can be mentioned. The "end point" is the node of the visitor's end point. For example, accommodation facilities, train stations, airports, bus terminals, etc. may be mentioned. One or more nodes of each of these categories are set in the target area S _A. The entry point and the transfer start point, the transfer start point and the visit point, the entry start point and the end point, and the visit point and the end point may be overlapping nodes at the same point. Even if these node pairs overlap at the same point, conceptually, two different nodes are considered to exist at the same point.

In the present specification, the number of entry starting points in the target area S _A is N _s , the number of consignment starting points in the target area S _A is N _c , the number of visiting points in the target area S _A is N _v , and the target area. The number of end points in S _A is indicated by N _e . Also, each entry starting point is s _i (i = 1,…, N _s ), each consignment starting point is c _k (k = 1,…, N _c ), and each visiting point is v _l (l = 1,…, N s). N _v ), each end point is described as e _j (j = 1,…, N _e ).

The visitor enters the target area S _A from the entry start point s _i , moves within the target area S _A , patrols one or more consignment start points c _k and / or the visit point v _l , and then ends. Move to e _j . In addition, the visitor requests delivery of consignment B _a such as baggage and purchased items at the consignment starting point c _k . In this specification, requesting delivery of a consignment is referred to as "consignment consignment", and accepting a delivery request for consignment is referred to as "consignment". The delivery person accepts the delivery work of the consignment B _a entrusted at the consignment starting point c _k , and consigns the consignment B _a from the consignment starting point c _k to the ending point e _j .

A "consignment task" is a unit of a series of consignment operations from receiving a consignment from a visitor to transporting the consignment from the consignment starting point to the ending point and delivering the consignment to the visitor at the ending point. task). One consignment task W _a (B _a ) occurs when the consignment B _a is consigned from the visitor at the consignment starting point. Also, when the consignment B _a is delivered to the visitor at the end point, one consignment task W _a (B _a ) disappears. In a certain consignment task W _a = W _a (B _a ), the time required to transport from the consignment start point to the end point is called "required transportation time" and is described as T _t (W _a ).

(2) Equipment configuration of the entire system FIG. 2 is a diagram showing the overall equipment configuration of the visitor support system according to the first embodiment. The visitor support system of this embodiment has a management server 1 installed in the management center, an entry starting point terminal 2 installed at each entry starting point s _i (i = 1.…, N _s ), and each consignment starting point c. The consignment starting point terminal 3 installed at _k (k = 1,…, N _c ), the visiting point terminal 4 installed at each visiting point v _l (l = 1,…, N _v ), and each ending point e _j It is equipped with a terminal terminal 5 installed at (j = 1, ..., N _e ) and a map information providing server 6 that provides map information via a communication network. The management server 1, each entry start point terminal 2, each consignment start point terminal 3, each visit point terminal 4, each end point terminal 5, and the map information providing server 6 are connected via a communication line 7. The management server 1, the entry start point terminal 2, the consignment start point terminal 3, the visit point terminal 4, and the end point terminal 5 are based on a computer (personal computer, workstation, etc.) capable of data communication with the outside via the communication line 7. It is configured to include input means such as a keyboard, mouse, and touch panel, and display means such as a display.

The management server 1 includes a visitor management database 1a. The visitor management database 1a is _a database that manages information about each visitor V _s , information about each consignment task Wa, information about each visitor V _s , information about each delivery person C _p , and the like. Each entry origin terminal 2 includes one or more entry origin RFID communication devices 2a. The entry point RFID communication device 2a is an RFID communication device that reads the tag ID of the RF tag and writes the tag ID to the RF tag. Each consignment starting point terminal 3 includes one or more consignment starting point RFID communication devices 3a and a shipping management database 3b. The consignment starting point RFID communication device 3a is an RFID communication device that reads the tag ID of the RF tag and writes the tag ID to the RF tag. The shipping management database 3b contains information on the consignment task for the consignment B _a entrusted at the consignment starting point c _k in which the consignment starting point terminal 3 is installed, information on each pre-registered delivery person C _p , and pre-registered. It is a database that manages information about each end point e _j . Each visit point terminal 4 includes one or more visit point RFID communication devices 4a. The visit point RFID communication device 4a is an RFID communication device that reads the tag ID of the RF tag. Each end point terminal 5 includes one or more end point RFID communication devices 5a and an arrival management database 5b. The end point RFID communication device 5a is an RFID communication device that reads the tag ID of the RF tag and writes the tag ID to the RF tag. The arrival management database 5b contains information on the consignment task W _a (B _a ) for the consignment B _a delivered to the end point e _j in which the end point terminal 5 is installed, information on each pre-registered delivery person C _p , and information on the pre-registered delivery person C p. And a database that manages information about each pre-registered transfer starting point c _k . The map information providing server 6 includes a map information management database 6a that manages map information including the target area S _A.

Here, the "RF tag" refers to an information medium that reads and writes data in a built-in memory in a non-contact manner using radio waves (electromagnetic waves). The "RFID communication device" is a so-called RFID reader or RFID reader / writer, and refers to a device that performs data communication with an RF tag, control, and processing related to the data.

In this embodiment, normal label printing and reading / writing (read / write processing) of information to the RF tag are performed on the entry starting point RFID communication device 2a and the consignment starting point RFID communication device 3a at the same time. RFID printer equipment that can be used is used.

If the entry start point and the consignment start point, the consignment start point and the visit point, the entry point and the end point, and the visit point and the end point are overlapping nodes at the same point, the terminal device of the overlapping node and the overlapping node The RFID communication device can be the same terminal device and the same RFID communication device. For example, when the entry start point and the end point are overlapping nodes at the same point (for example, the same station or bus terminal), the entry start point terminal 2 and the end point terminal 5 are the same terminal device (computer). ), And the entry point RFID communication device 2a and the end point RFID communication device 5a can be configured by also using the same RFID communication device.

At each entry point s _i , the visitor V _s entering the target area S _A from the entry start point s _i is referred to as a tag ID unique to the visitor V _s (hereinafter referred to as "visitor tag ID"). .) An RF tag (hereinafter referred to as "visitor tag") in which IDTG (V _s ) is recorded is distributed. TG (V _s ) is distributed. Each visitor V _s carries this visitor tag TG (V _s ) and patrolls within the target area S _A.

In addition, when each visitor V _s consigns a consignment B _a such as baggage at a certain consignment starting point c _k , a consignment task W _a (B _a ) for the consignment B _a occurs. An RF tag (hereinafter referred to as "consignment tag") TG (B _a ) in which a tag ID (hereinafter referred to as "consignment tag ID") IDTG (B _a ) unique to the consignment task W _a (B _a ) is recorded is issued. Will be done. The consignment tag TG (B _a ) is attached to the consignment B _a for the duration of the consignment task W _a (B _a ).

In addition, each pre-registered delivery person C _p has an RF tag (hereinafter referred to as “delivery”) in which a tag ID (hereinafter referred to as “delivery tag ID”) IDTG (C _p ) unique to the delivery person C _p is recorded. Person tag ".) TG (C _p ) is issued. Each carrier C _{p shall carry this carrier tag TG (C p )} at all times while carrying out the delivery business of the consignment B _a .

Further, it is assumed that each visitor V _s carries a visitor mobile terminal MT (V _s ), and each delivery person C _p carries a delivery person mobile terminal MT (C _p ). The visitor mobile terminal MT (V _s ) and the deliverer mobile terminal MT (C _p ) are specifically mobile information terminals having a wireless communication function with communication lines such as mobile phones, smartphones, and tablets. It is provided with a screen display means such as a touch panel display and an operation input means.

(3) Configuration of each database As described above, the databases provided in the visitor support system of this embodiment are the visitor management database 1a provided in the management server 1 and the shipping management database 3b provided in each consignment starting point terminal 3. , And the arrival management database 5b provided in each end point terminal 5. In this embodiment, each database is configured as a relational database. Hereinafter, the specific configuration of each database will be described.

(3.1) Visitor Management Database FIG. 3 is an ER diagram (Entity-relationship Diagram) showing the configuration of the visitor management database 1a of FIG. ER diagram is represented by IDEF1X notation. The visitor management database 1a includes a visitor information table, a deliverer information table, a consignment start point information table, a visit point information table, an end point information table, a consignment task management table, a visitor tag information table, a card information table, and flow line information. It is provided with a table, a trading information table, a store information table, a product information table, a delivery person position information table, and a delivery person route information table. FIG. 4 shows the fields included in each table of FIG. 3 and the contents of the information stored in the fields. The "visitor information table" is a table that manages information about each visitor. In the visitor information table, information such as a visitor ID, which is a unique identification code for each visitor, the name of the visitor, the visitor authentication password information of the visitor, and the e-mail address of the mobile terminal carried by the visitor. Is managed. The "deliverer information table" is a table that manages information about each deliverer. In the delivery person information table, the delivery person ID which is a unique identification code of each delivery person, the delivery person tag ID of the delivery person tag carried by the delivery person, the name of the delivery person, and the affiliation information of the delivery person (company, Information such as the institution), the delivery person's telephone number information, the delivery person's E-mail information, and the delivery person's delivery person type code (free delivery person / semi-free delivery person / traveling delivery person) are managed. Has been done. The "consignment starting point information table" is a table that manages information regarding each consignment starting point. In the consignment starting point information table, the consignment starting point ID, which is a unique identification code of each consignment starting point, the name of the consignment starting point, the telephone number information of the consignment starting point, the address information of the consignment starting point, the E-mail information of the consignment starting point, etc. Information is managed. The "visit point information table" is a table that manages information about the visit point sensor (visit point RFID communication device 4a) installed at each visit point. In the visit point information table, information such as the visit point sensor ID, which is a unique identification code of each visit point, the name of the visit point RFID communication device 4a (visit point sensor) installed at the visit point, and the location information of the visit point is stored. It is managed. The "end point information table" is a table that manages information about each end point. In the end point information table, information such as end point ID, end point name, end point telephone number information, end point address information, and end point E-mail information, which are unique identification codes of each end point, is managed. Has been done. The "consignment task management table" is a table that manages information about each consignment task. The consignment task information managed in this consignment task management table is information that identifies the consignment starting point that received the consignment (consignment starting point ID), information that identifies the consignment destination and the desired arrival time of the consignment (end point ID, Scheduled arrival date and time), information on the consignor who entrusted the consignment of the consignment (visitor ID), information on the consignment fee (consignment consignment fee), information on the shipping date and time of the consignment (shipping date and time), the consignment Includes arrival information (arrival date and time) indicating whether or not the item has arrived at the end point. The "visitor tag information table" is information about the visitor tag issued to each visitor, that is, the visitor ID of the visitor, the visitor tag ID of the visitor tag given to the visitor, and the visitor tag ID. It is a table that manages information on the issue time and abolition time of the visitor tag. The "card information table" is a table that manages information about cash cards (credit cards, electronic money cards, prepaid cards, etc.) carried by each visitor. The "flow line information table" is a table that manages information regarding the flow lines of each visitor. The "buying and selling information table" is a table that manages information related to buying and selling transactions of goods and services performed by each visitor at each visiting point. The "store information table" is a table that manages information about each visitor's store. The "product information table" is a table that manages information on products and services handled by each visitor's store. The "deliverer position information table" is a table that manages information regarding the current position of each deliverer. The "deliverer route information table" is a table that manages information regarding the route and transit time of each patrol delivery person.

(3.2) Shipping Management Database FIG. 5 shows (a) an ER diagram showing the configuration of the shipping management database 3b of FIG. 2, and (b) the fields included in each table and the information stored in the fields. It is a list. The shipping management database 3b includes a shipping management table, an end point information table, and a delivery person information table. The "shipment management table" is a table that manages information regarding the consignment and shipping of consigned goods entrusted at the consignment starting point to which the shipping management database 3b belongs. The "end point information table" is a table that manages information about each end point. The "deliverer information table" is a table that manages information about each deliverer. Here, the end point information table and the delivery person information table are sequentially updated in synchronization with the end point information table and the delivery person information table of the visitor management database 1a.

(3.3) Arrival Management Database FIG. 6 shows (a) an ER diagram showing the configuration of the arrival management database 5b of FIG. 2, and (b) the fields included in each table and the information stored in the fields. It is a list. The arrival management database 5b includes an arrival management table, a consignment starting point information table, and a delivery person information table. The "arrival management table" is a table that manages information regarding the arrival of consignment that has arrived at the end point to which the arrival management database 5b belongs and the delivery to the visitor. The "consignment starting point information table" is a table that manages information regarding each consignment starting point. The "deliverer information table" is a table that manages information about each deliverer. Here, the consignment starting point information table and the delivery person information table are sequentially updated in synchronization with the consignment starting point information table and the delivery person information table of the visitor management database 1a.

(4) Functional Configuration of Visitor Support System FIG. 7 is a block diagram showing a functional configuration of the visitor support system of FIG. In FIG. 7, the parts corresponding to those in FIG. 2 are designated by the same reference numerals. In addition, each module and database of FIG. 7 described below is a computer in the management server 1, the entry start point terminal 2, the consignment start point terminal 3, the visit point terminal 4, the end point terminal 5, and the map information providing server 6. It is functionally realized by loading and executing software.

(4.1) Management server 1
The management server 1 includes a visitor management database 1a, a visitor registration unit 100, a visitor registration notification unit 101, a consignment task generation unit 102, a consignment reception response unit 103, a transportation time determination unit 104, a consignment charge determination unit 105, and a consignment request. Public unit 106, free acceptance reception unit 107, designated consignment request unit 108, patrol consignment request unit 109, shipping registration unit 110, arrival registration unit 111, arrival notification distribution unit 112, delivery registration unit 113, flow line information update unit 114, It is equipped with a privilege generation unit 115 and a sales settlement unit 116. The visitor management database 1a is a database that manages visitor information, delivery person information, information on consignment tasks, and the like, and is a relational database composed of each table shown in FIG.

When the visitor registration unit 100 receives the visitor registration request Rq _v (V _s ) transmitted from the entry origin terminal 2 via the communication line 7, the visitor registration unit 100 relates to the visitor registration request Rq _v (V _s ). Regarding the visitor V _s that is included in the visitor tag ID IDTG (V _s ) and the visitor registration request Rq _v (V _s ) that generates the visitor tag ID IDTG (V _s ) of the visitor V _s . This is a module for registering visitor information, which is information, in the visitor information table of the visitor management database 1a. Here, the "visitor registration request" means a signal requesting the management server 1 to newly register the visitor information. The visitor registration request Rq _v (V _s ) contains information about the visitor V _s (specifically, information in each field of the visitor table in FIG. 3). The visitor registration notification unit 101 is a module that transmits the generated visitor tag ID of the visitor V _s to the entry origin terminal 2 that has sent the visitor registration request Rq _v (V _s ).

When the consignment task generation unit 102 receives the consignment acceptance request Rq _a = Rq _a (B _a ; c _k , e _j , t _ae , V _s ) transmitted from the consignment starting point terminal 3 via the communication line 7. It is a module to generate and register the consignment task W _a for the consignment acceptance request Rq _a as a record (hereinafter referred to as "consignment task record") RC (W _a ) of the consignment task management table of the visitor management database 1a. Here, the "consignment acceptance request" means a signal for requesting the management server 1 to accept the consignment. The consignment acceptance request R q _a (c _k , B _a , t _ae , V _s ) contains information (consignment origin ID ID (c _k ) that identifies the consignment origin c _k to which the consignment origin terminal 3 that sent the consignment acceptance request belongs. )), Information that identifies the destination of the consignment B _a related to the consignment acceptance request (end point ID ID ( _{e j} )), information that identifies the desired arrival time tae (scheduled arrival date and time), and the consignment. The information (visitor tag ID IDTG (V _s )) of the consignor (visitor V _s ) who entrusted the consignment of the thing B _a is included. The consignment reception response unit 103 is a module that transmits the consignment tag ID of the consignment task W _a generated in response to the consignment reception request Rq _a to the consignment starting point terminal 3 that has transmitted the consignment reception request Rq _a .

The transportation time determination unit 104 sends the consignment B _a of the consignment task W _a to each consignment task W _a from the consignment starting point c _{k where} the consignment B _a is accepted to the consignment destination of the consignment B _a . It is a module that determines the required transportation time T _t = T _t (W _a ) required for transportation to a certain end point e _j1 according to a predetermined rule (hereinafter referred to as "required transportation time determination rule"). The required transportation time determination rule for determining the required transportation time T _t is appropriately determined according to the situation in the target area S _A. For example, if the target area _SA is a tourist spot where a plurality of tourist spots are scattered (for example, a hot spring resort where hot springs are scattered in various places), the communication line 7 is used as a rule for determining the required transportation time. A rule is adopted such that the travel time of the route from the consignment start point c _k to the end point e _j1 is set as the required transportation time T _t , which is required based on the map provided from the map information providing server 6 via. , Adopt a rule that the required transportation time T _t is the time obtained by multiplying the travel time of the route from the transportation start point c _k to the end point e _j 1 by the congestion correction coefficient according to the day or date or the time zone of the day. be able to. In addition, the required transportation time determination rule is a rule that accumulates past transportation time data from the consignment start point c _k to the end point e _j1 and determines the required transportation time T _t by machine learning based on the accumulated data. You can also do it. Furthermore, the required transportation time T _t for each combination of the consignment starting point c _k and each ending point e _j1 is prepared in advance as a required transportation time table, and the required transportation time T _t is determined based on this required transportation time table. Such a rule can be used as a required transportation time determination rule.

The consignment charge determination unit 105 is _a module that determines the consignment charge Fa _{= Fa} (Wa) for each consignment task Wa according to _a predetermined rule (hereinafter referred to as “consignment charge determination rule”). The rules for determining the transportation charge _Fa for determining the transportation charge Fa are appropriately determined according to the purpose. For example, a rule for determining a consignment charge F _a from a pre-determined charge table according to the size and weight of a consignment B _a such as a postage may be adopted, or a consignment task W determined by a transportation time determination unit 104 may be adopted. Adopt _a rule to determine the consignment charge F _a from a pre-determined charge table according to the required transportation time T _t of a, or predetermined according to the size, weight, and required transportation time T _t of the consignment B _a . It is possible to adopt _a rule that determines the consignment charge Fa from the given charge table. Further, the charge determined by the above method may be multiplied by _a weighting coefficient according to the day of the week, the date, or the time zone of the day, and the charge may be the consignment charge Fa.

The consignment request disclosure unit 106 posts the consignment request information of the consignment task Wa related to the consignment acceptance request _{Rq a} on the request public homepage as the request project public information, and is on the communication network (Internet, etc.) via the communication line 7. It is a module to be published to. This "request public homepage" is a homepage that posts the list information of the consigned consignment requests as the request matter public information and processes the acceptance of the consignment request from each delivery person terminal MT (C _p ). It can be viewed via the communication line 7 from the mobile terminal MT (C _p ) carried by each pre-registered delivery person C _p . In the consignment request disclosure unit 106, the consignment reception time t ₀ at which the consignment acceptance request Rq _a is received in the consignment task generation unit 102 is before the free acceptance acceptance end time t ₁ , and the consignment task W _a . Only when the consignor has not been decided, the information of the consignment request of the consignment task _Wa will be posted on the request public homepage. Here, the "free acceptance acceptance end time" means the end time of the period for accepting the acceptance of the consignment task _Wa by the free delivery person. The free acceptance end time t ₁ is the time t _obtained by subtracting the sum of the required transportation time T _t and the predetermined first extra time T _y 1 from the desired arrival time t _ae of the consignment task W _a related to the consignment acceptance request R q a. ₁ = _tae- (T _t + T _y1 ). The first residual time T _y1 is a preset constant time. As will be described later, if the consignment task Wa is not accepted by the free delivery person or the quasi-free delivery person by the free acceptance acceptance end time t ₁ , _a request for consignment acceptance is made to a specific quasi-free delivery person. , The quasi-free delivery person who received the request after making this consignment acceptance request is constant until the consignment B _a of the consignment task W _a reaches the consignment starting point c _k of the consignment deposit and the consignment B _a is shipped. I need some time. The first spare time T _y1 is the spare time required from this request for acceptance of consignment until the consignment B _a is shipped.

The free acceptance reception unit 107 accepts the acceptance request for the consignment task W _a sent from the mobile terminal of any of the deliverers C _p before the free acceptance acceptance end time t ₁ (Rq _m = Rq _m ( When C _p , W _a ) is received, the delivery person C _p is determined as the consignor of the consignment task W _a , and is registered in the consignment task record RC (W _a ) of the consignment task W _a in the consignment task management table. It is a module to do. Here, the "acceptance request" means a signal for requesting the management server 1 to accept the consignment work of the consignment task. In the acceptance request, the information (deliverer ID _IDTG (C _p )) that identifies the delivery person C _p carried by the delivery person terminal MT (C _p ) that sent the acceptance acceptance request, and the transfer task Wa that is to be accepted are specified. The information to be sent (consignment task ID ID (W _a ) or consignment tag ID ID TG (B _a )) is included.

The designated consignment request unit 108 requests acceptance _Rq for the consignment request of the consignment task Wa when the consignment reception time t ₀ is after the free acceptance acceptance end time t ₁ or before the free acceptance acceptance end time t ₁ elapses. If _m (C _p , W _a ) is not received, the pre-registered specific delivery person (quasi-free delivery person) C _p is determined as the consignor of the consignment task W _a and registered in the consignment task management table. , Is a module that transmits a consignment acceptance request DM _m (W _a ) to the mobile terminal MT (C _p ) of the delivery person C _p via the communication line 7. Here, the “request for consignment acceptance” means a signal requesting the mobile terminal MT (C _p ) of the deliverer C _p to accept the consignment work of the consignment B _a of the consignment task W _a .

The traveling consignment request unit 109 determines the traveling delivery person C _p as the _consignor of the consignment task Wa under certain conditions based on the acceptance request transmitted from the consignment starting point terminal 3 to which the traveling delivery person C _p arrives. , It is a module that performs the process of registering in the consignment task management table. Here, the "certain condition" means a case where the following conditions are satisfied.
(A) From the consignment starting point c _k that the traveling delivery person C _p received the consignment B _a of the consignment task W _a (B _a ) to the end point e _j 1 that is the consignment destination of the consignment task W _a (B _a ). , Must move on a predetermined schedule.
(B) The traveling delivery person C _p reaches the consignment starting point c _k before the consignor of the consignment task W _a (B _a ) is determined, and the consignment task W _a (B _a ) is scheduled. ) The end point _{e j1} is scheduled to be reached before the desired arrival time tae.

When the shipping registration unit 110 receives the shipping notification NO _a = NO _a (B _a ; C _p , W _a , c _k , t _s ) from the consignment starting point terminal 3, the shipping notification NO in the consignment task management table. It is _a module in which the shipping time t _s (W _a ) of the consignment task record RC (W _a ) corresponding to the consignment tag ID included in a is set as the shipping time included in the shipping notification NO _a . Here, the “shipment notification” means a signal for notifying the management server 1 that the consignment B _a has been shipped from the consignment starting point c _k . The shipping notification NO _a includes the delivery tag ID TG (C _p ) of the delivery person C _p who has received the consignment B _a of the consignment task W _a , and the consignment tag TG (B _a ) attached to the consignment B _a . Includes the consignment tag ID ID TG (B _a ), information that identifies the consignment starting point c _k where the consignment starting point terminal 3 is installed (consignment starting point ID ID (c _k )), and information on the shipping time t _s (W _a ). It has been. Further, when the shipping registration unit 110 receives the shipping notification NO _a , the shipping information notification is sent to the terminal terminal 5 of the ending point e _j , which is the destination of the consignment B _a related to the shipping notification NO _a . Send NOI _a = NOI _a (B _a ; W _a , V _s , C _p , c _k , t ₀ , t _s , t _ae ). This "shipping information notification" means that the consignment B _a has been sent to the end point terminal 5 from the consignment start point c _k to the end point e _j where the end point terminal 5 is installed, and the consignment B _a . A signal that informs information about the consignment task W _a (B _a ) of. The shipping information notification NOI _a includes information that identifies the consignment task W _a (consignment tag ID TG (B _a )) and information that identifies the visitor V _s that entrusted the consignment B _a (visitor tag ID ID TG (V a)). _s ))) Consignment reception time (consignment date and time) t ₀ of consignment B _a , shipping date and time t _s of consignment B _a , consignment name of consignment B _a , handling type of consignment B _a , consignment B _a Has been entrusted with the information that identifies the consignment starting point c _k (consignment starting point ID ID (c _k )), the estimated arrival date and time of the consignment B _a (desired arrival date and time t _ae ), and the delivery of the consignment B _a . Information that identifies the delivery person C _p (deliverer ID ID (C _p ) or delivery person tag ID ID TG (C _p )) is included.

The arrival registration unit 111 notifies the arrival of the consignment B _a transmitted from the end point terminal 5 of the end point e _j via the communication line 7 NO _r = NO _r (B _a ; W _a , C _p , _tr ). Is received, it is _a module that considers the arrival information included in the consignment task record RC (Wa) of the consignment B _a in the consignment task management table to have arrived. Here, the “arrival notification” means a signal for notifying the management server 1 that the consignment B _a has arrived at the end point e _j . In the arrival notification NO _r , the information for identifying the end point e _j (end point ID ID (e _j )) and the consignment task W _a (B _a ) related to the consignment B _a delivered to the end point e _j are specified. Information (delivery tag ID TG (B _a )), information that identifies the delivery person C _p that delivered the consignment B _a to the end point e _j (delivery tag ID ID TG (C _p ) or delivery person ID ID (C _p ). )), And the arrival date and time _tr (W _a (B _a )) of the consignment B _a is included. When the arrival notification distribution unit 112 receives the arrival notification NO _r of the consignment B _a , the consignment B _a included in the consignment task record RC (W _a ) of the consignment B _a in the consignment task management table. It is a module that delivers a arrival notification mail notifying that the consignment B _a has arrived at the end point e _j to the mail address of the consignor who consigned the consignment.

When the delivery registration unit 113 receives the delivery notification NO _h = NO _h (B _a ; W _a , V _s , t _h ) of the consignment B _a transmitted from the end point terminal 5 via the communication line 7. It is a module that updates the delivery time t _h (W _a ) of the consignment task record RC (W _a ) of the consignment B _a in the consignment task management table to the delivery time t _h included in the delivery notification. .. Here, the “delivery notification” means a signal notifying the management server 1 that the consignment B _a has been delivered to the visitor V _s at the end point e _j . In the delivery notification NO _h , the information for identifying the end point e _j (end point ID ID (e _j )) and the consignment task W _a (B _a ) related to the consignment B _a delivered at the end point e _j are specified. Information to be sent (consignment tag ID _IDTG (B _a )), information that identifies the visitor V _s that was picked up (visitor tag ID ID TG (V _s )), and the delivery time t _h of the consignment B _a . Contains information.

When the flow line information update unit 114 receives the visitor detection notification NO _v = NO _v (v _l , m; V _s , t _p ) transmitted from the visit point terminal 4 via the communication line 7, the visitor It is a module that registers (deliverer tag ID, visit point sensor ID, passage date and time) included in the visitor detection notification NO _v in the flow line information table of the management database 1a. Here, the "visitor detection notification" means a signal notifying that the visitor has passed the visit point. The visitor detection notification NO _v is connected to the visitor tag ID TG (V _s ) of the visitor V _s who passed the visit point v _l where the visit point terminal 4 is installed, and the visit point terminal 4 of the visit point v _l . The visit point sensor ID ID (v _l , m) that identifies the visited point RFID communication device 4a, and the passage date and time t _p (V _s ) that is information on the date and time when the visitor V _s passed the visit point v _l . Etc. are included.

The privilege generation unit 115 determines whether or not the visitor V _s meets the privilege granting condition, and transmits the privilege information to the visitor mobile terminal MT (V _s ) of the visitor V _s . It is a module to do. Here, the "privilege grant condition" means a condition in which the privilege is granted to the visitor V _s . The award grant condition can be set arbitrarily, for example, "Visitor V _s visited a certain number of visit points v _l ", "Visitor V _s visited a specific visit point v _l ". That is possible. In addition, "privilege" means a special benefit given to the visitor V _s . As a privilege, for example, "a visitor V _s will be presented with points that can be used in the target area S _A ", "a visitor V _s will be presented with a discount ticket that can be used in the target area S _A ", and the like. ..

The sales settlement unit 116 is a module that performs settlement processing when the visitor V _s buys or sells a product or the like at the visit point v _l with the visit point terminal 4.

(4.2) Entry starting point terminal 2
The entry origin terminal 2 includes an entry origin RFID communication device 2a, a visitor information input unit 20, a visitor registration request unit 21, and a visitor tag issuing unit 22. The visitor information input unit 20 displays a screen when inputting information about a visitor V _s entering the area (hereinafter referred to as "visitor information") at the entry point s _i where the entry point terminal 2 is placed. It is a module that performs processing such as input. The visitor registration request unit 21 is a module that transmits a visitor registration request Rq _v (V _s ) including visitor information about the visitor V _s to the management server 1 via the communication line 7. Here, the visitor information includes the name, telephone number, address, e-mail address, information for specifying the end point (end point ID), and the like of the visitor V _s . The visitor tag issuing unit 22 receives the visitor tag ID TG (V _s ) of the visitor V _s from the management server 1 via the communication line 7 in response to the visitor registration request Rq _v (V _s ). In this case, it is a module that writes the visitor tag ID ID TG (V _s ) to the visitor tag TG (V _s ) for the visitor V _s to carry by the entry origin RFID communication device 2a.

(4.3) Consignment starting point terminal 3
The consignment starting point terminal 3 includes a consignment starting point RFID communication device 3a, a shipping management database 3b, a visitor tag ID reading unit 31, a consignment request input unit 32, a consignment reception request unit 33, a consignment tag issuing unit 34, and a delivery person tag ID reading unit. 35, a consignment tag ID reading unit 36, a shipping processing unit 37, a delivery person registration unit 38, and a traveling delivery person consignment unit 39 are provided. The shipping management database 3b is a database that manages the shipping information of each consignment B _a consigned and shipped at the consignment starting point c _k where the consignment starting point terminal 3 is placed, and is composed of each table shown in FIG. Relational database.

The visitor tag ID reading unit 31 is a visitor tag ID of the visitor tag TG (V _s ) carried by the visitor V _s who consigns the consignment B _a at the consignment starting point c _k by the consignment starting point RFID communication device 3a. It is a module that performs the process of reading. In the consignment request input unit 32, the visitor V _s who consigns the consignment B _a at the consignment start point c _k where the consignment start point terminal 3 is installed is the consignment destination (end point ID ID (e _j )) of the consignment B _a . ), Desired arrival time (scheduled arrival date and time) _tae , etc. This is a module that performs processing such as screen display and input when inputting information related to the contents of consignment. The consignment acceptance request unit 33 generates a consignment acceptance request Rq _a (B _a ; c _k , e _j , t _ae , V _s ) based on the information regarding the contents of the consignment consignment input by the consignment request input unit 32, and communicates with the consignment acceptance request unit 33. It is a module that transmits to the management server 1 via the line 7.

When the consignment tag issuing unit 34 receives the consignment tag ID TG (B _a ) returned from the management server 1 via the communication line 7 in response to the consignment reception request Rq _a transmitted by the consignment reception request unit 33, the consignment tag issuing unit 34 receives. It is a module that writes the consignment tag ID ID TG (B _a ) to the consignment tag TG (B _a ) to be attached to the consignment consignment B _a by the consignment starting point RFID communication device 3 a.

The delivery person tag ID reading unit 35 performs a process of reading the delivery person tag ID of the delivery person tag TG (C _p ) carried by the delivery person C _p who accepts the consignment of the consignment B _a by the consignment starting point RFID communication device 3a. It is a module to do. The consignment tag ID reading unit 36 is a module that reads the consignment tag ID ID TG (B _a ) of the consignment tag TG (B _a ) attached to the consignment B _a to be shipped by the consignment starting point RFID communication device 3a. be. The shipping processing unit 37 is a module that performs a process of transmitting a shipping notification NO _a (B _a ; C _p , W _a , c _k , t _s ) of the consignment B _a to the management server 1 via the communication line 7. be. Here, the shipping notification NO _a (B _a ; C _p , W _a , c _k , t _s ) includes the delivery tag ID ID TG (C _p ) read by the delivery tag ID reading unit 35 and the consignment tag ID. The consignment tag ID ID TG (B _a ) read by the reading unit 36, the information for specifying the consignment starting point c _k in which the consignment starting point terminal 3 is installed (consignment starting point ID ID (c _k )), and the shipping time (consignment tag ID). The time when the reading of the tag ID by the reading unit 36 and the delivery person tag ID reading unit 35 is completed) t _s (W _a ) information is included.

According to the instruction from the management server 1, the delivery person registration unit 38 has information on the delivery person of the transportation task record RC ( _Wa ) of the specified transportation task _Wa in the shipping management table of the shipping management database 3b (“Delivery”). Person ID ") is a module for registering the specified delivery person C _p information (delivery person ID ID (C _p )).

The traveling delivery person consignment unit 39 is a module that performs processing related to consignment to a traveling delivery person.

(4.4) Visit point terminal 4
The visit point terminal 4 includes a visit point RFID communication device 4a, a visitor passage detection unit 41, and a trading processing unit 42. The visitor passage detection unit 41 reads the visitor tag ID TG (V _s ) of the visitor tag TG (V _s ) carried by the visitor V _s by the visit point RFID communication device 4a, and communicates with the management server 1. It is a module that performs a process of transmitting as a visitor detection notification NO _v (v _l , m; V _s , t _p ) via the line 7. The sales processing unit 42 is a module that performs various processing when the visitor V _s makes a sales transaction of a product or the like at the visit point v _l .

(4.5) End point terminal 5
The end point terminal 5 includes an end point RFID communication device 5a, an arrival management database 5b, a consignment tag ID reading unit 51, a delivery person tag ID reading unit 52, an arrival processing unit 53, a shipping information receiving unit 54, and a visitor tag ID reading unit. It includes 55 and a delivery processing unit 56. The arrival management database 5b is a database that manages the arrival / delivery information of each consignment B _a that arrives at the end point e _j where the end point terminal 5 is placed, and is a relational database composed of the tables shown in FIG. -It is a database.

The consignment tag ID reading unit 51 uses the terminal RFID communication device 5a to read the consignment tag ID of the consignment tag TG (B _a ) attached to the consignment B _a that has arrived or the consignment B _a that is delivered to the visitor V _s . It is a module that performs reading processing. The delivery person tag ID reading unit 52 is the delivery person tag ID ID TG of the delivery person tag TG (C _p ) carried by the delivery person C _p who delivered the consignment B _a to the end point e _j by the end point RFID communication device 5a. It is a module that performs the process of reading (C _p ). The arrival processing unit 53 is a module that performs processing for transmitting the arrival notification NO _r (B _a ; C _p , _tr ) of the consignment B _a to the management server 1 via the communication line 7. Here, the arrival notification NO _r includes the consignment tag ID ID TG (B _a ) of the consignment B _a read by the consignment tag ID reading unit 51, and the consignment B read by the delivery person tag ID reading unit 52. The delivery person tag ID ID TG (C _p ) of the delivery person C _p that delivered _a , and the arrival time of the consignment B _a (the reading of the tag ID by the consignment tag ID reading unit 51 and the delivery person tag ID reading unit 52 is completed. Time) _tr (W _a ) is included.

The shipping information receiving unit 54 notifies the shipping information NOI _a (B _a ) of the consignment B _a that is transmitted from the management server 1 to the terminal terminal 5 and is scheduled to arrive at the terminal e _j where the terminal terminal 5 is installed. ; V _s , C _p , c _k , t ₀ , t _ae ) is received, and various information included in the shipping information notification NOI _a is stored in the arrival management table of the arrival management database 5b.

The visitor tag ID reading unit 55 sets the visitor tag ID TG (V _s ) of the visitor tag TG (V _s ) carried by the visitor V _s who picks up the consignment B _a at the end point e _j to the end point RFID. This module performs reading processing by the communication device 5a. The delivery processing unit 56 is a module that performs a process of transmitting a delivery notification NO _h (B _a ; V _s , t _h ) of the consignment B _a to the management server 1 via the communication line 7. Here, the delivery notification NO _h includes the consignment tag ID ID TG (B _a ) of the consignment B _a delivered by the consignment tag ID reading unit 51, and the consignment read by the visitor tag ID reading unit 55. B _a The visitor tag ID TG (V _s ) of the visitor tag TG (V _s ) of the picked up visitor V _s , and the delivery time of the consignment B _a (consignment tag ID reading unit 51 and the visitor tag ID reading unit) The time when the reading of the tag ID by 55 is completed) t _h (W _a ) information is included.

(4.6) Map information providing server 6
The map information providing server 6 includes a map information management database 6a and a map information distribution unit 6b. The map information management database 6a is a database that manages map information of an area including the target area S _A. The map information distribution unit 6b is a module that performs distribution processing of map information managed by the map information management database 6a in response to a distribution request for map information input via the communication line 7.

(5) System operation The operation of the visitor support system of this embodiment configured as described above will be described below.

(5.1) Visitor initial registration process First, the visitor V _s entering the target area S _A from the entry start point s _i is the visitor information on the entry start point terminal 2 of the entry start point s _i . Registration and issuance of visitor tag TG (V _s ). The information processing in the visitor support system at this time is called the visitor initial registration process. FIG. 8 is a flowchart showing the operation of the visitor initial registration process.

First, in the entry starting point terminal 2, the visitor information input unit 20 accesses the visitor registration homepage of the management server 1 via the communication line 7 by operating the visitor V _s . In the management server 1, the visitor registration unit 100 transmits the information of the visitor registration homepage to the entry origin terminal 2 in response to the access from the entry origin terminal 2 (S101, 111).

FIG. 9 is a diagram showing an example of a display screen of the visitor registration homepage. On the visitor registration _homepage , the name input field C1, phone number input field C2, address input field C3, email address input field C4, card information (information such as credit card) input field C5, visitor authentication A password input field C6, an end point input field C7, a send button B1 and a cancel button B2 are provided. Enter the name of the visitor V _s in the name input field C1, the telephone number of the visitor V _s in the telephone number input field C2, and the address of the visitor V _s in the address input field C3. The e-mail address of the visitor V _s is entered in the field C4, the card information such as the credit card of the visitor V _s is entered in the card information input field C5, and the visitor V _s is entered in the visitor authentication password input field C6. Enter the visitor authentication password and the end point e _j of the visitor V _s in the end point input field C7, respectively. Here, the "visitor authentication password" is used when the visitor V _s receives the consigned baggage or when the visitor V _s pays at each visit point v _l when purchasing a product or the like. This is the password for personal authentication of _Vs. Further, it is possible to input a plurality of end points e _j of the visitor V _s in the end point input field C7. After the information is entered in these fields by the visitor V _s (S102), when the send button B1 is selected (clicked or tapped), the visitor information input unit 20 includes the entered visitor information. A visitor registration request Rq _v (V _s ) is sent to the management server 1 (S103). When the visitor registration unit 100 of the management server 1 receives the visitor registration request Rq v (V s) from the entry origin terminal 2 accessing the visitor registration homepage (S112), the visitor registration unit 100 receives the visitor registration request Rq _v (V _s ). A visitor tag ID ID TG (V _s ) for the visitor V _s is generated (S113), a new record is generated in the visitor information table of the visitor management database 1a, and the visitor tag ID ID TG (V _s ) and the visitor tag ID TG (V s) are generated. The visitor information regarding the visitor V _s included in the visitor registration request Rq _v (V _s ) is registered in the generated new record (visitor information record RC (V _s )) (S114). Then, the visitor registration notification unit 101 transmits the visitor tag ID ID TG (V _s ) to the entry origin terminal 2 that has transmitted the visitor registration request Rq _v (V _s ) (S115).

The visitor tag issuing unit 22 of the entry origin terminal 2 receives the visitor tag ID TG (V _s ) of the visitor V _s in response to the visitor registration request Rq _v (V _s ) from the management server 1. If so, the visitor tag ID TG (V _s ) is written in the visitor tag TG (V _s ) for the visitor V _s to carry by the entry origin RFID communication device 2a (S104). As described above, the RFID communication device 2a as the entry point origin uses an RFID printer device capable of performing normal label printing and read / write processing on RF tags at the same time. Therefore, the entry starting point RFID communication device 2a prints the two-dimensional code of the visitor tag ID IDTG (V _s ), the name of the visitor V _s , etc. on the surface of the RF tag, and visits the IC chip of the RF tag. Person tag ID IDTG (V _s ) information is written and issued as a visitor tag TG (V _s ).

The procedure for initial registration of a visitor from the visitor registration homepage in steps S101 to S103 can also be performed from the visitor mobile terminal MT (V _s ) carried by the visitor V _s . In this case, the visitor tag ID IDTG (V _s ) is transmitted from the management server 1 to the visitor mobile terminal MT (V _s ). Therefore, the visitor mobile terminal MT (V _s ) temporarily stores the received visitor tag ID ID TG (V _s ), and when issuing the visitor tag TG (V _s ), the visitor mobile terminal The visitor tag ID TG (V _s ) is transmitted from the MT (V _s ) to the entry starting point terminal 2 of the entry starting point s _i by short-range wireless communication, and the visitor tag TG (V) is transmitted by the entry starting point RFID communication device 2a. It may be configured to print and publish _s ). Alternatively, when issuing the visitor tag TG (V _s ), a two-dimensional code (matrix) containing the information of the visitor tag ID ID TG (V _s ) on the display device (display) of the visitor mobile terminal MT (V _s ). (Type 2D code or bar code) is displayed, the 2D code displayed by the camera attached to the entry starting point terminal 2 is read by the entry starting point terminal 2, and the visitor tag ID is read from the read 2D code. The IDTG (V _s ) may be extracted, and the visitor tag TG (V _s ) may be printed and issued by the entry origin RFID communication device 2a.

(5.2) Consignment acceptance processing Visitors V _s who have entered the target area S _A are consigned so that the consignment B _a such as baggage is consigned to the end point e _j at each consignment starting point c _k . Can be outsourced. Information processing in the visitor support system when consigning consignment at each consignment starting point c _k is called consignment acceptance processing. FIG. 10 is a flowchart showing the operation of the consignment acceptance process.

First, in the consignment starting point terminal 3 of the consignment starting point c _k , the visitor tag ID reading unit 31 carries the visitor tag TG (carrying by the visitor V _s who consigns the consignment B _a by the consignment starting point RFID communication device 3 a). Read the visitor tag ID TG (V _s ) of V _s ) (S121).

Next, in the consignment request input unit 32, the visitor V _s requests the consignment of the consignment B _a such as the consignment destination (end point ID ID ( _{e j} )), desired arrival time (scheduled arrival date and time) tae, and the like. Performs processing such as screen display / input when inputting information related to the content (S122). At this time, the consignment request input unit 32 requests the management server 1 for the visitor information of the visitor V _s specified by the visitor tag ID, and the management server 1 requests the visitor information of the visitor V _s . Is transmitted to the consignment starting point terminal 3. Then, the consignment request input unit 32 displays, for example, a consignment request input screen as shown in FIG. 11 on the touch panel display attached to the consignment starting point terminal 3 based on the received visitor information. On the consignment request input screen of FIG. 11, the name display field C11 of the visitor V _s , the telephone number display field C12, the consignment destination selection field C13, the consignment information input field C14, the desired arrival time input field C15, and the transmission button B1 And the cancel button B2 is provided. The name of the visitor V _s included in the visitor information is displayed in the name display field C11, and the telephone number of the visitor V _s included in the visitor information is displayed in the telephone number display field C12. In the destination selection field C13, the end point e _j of the visitor V _s included in the visitor information is displayed as the "delivery destination", and if there are multiple end points e _j , each end point e _j The selection button C13a is displayed next to the name of. The selection button C13a is a radio button (one of the GUI parts used for selecting an item, and is a GUI part that selects only one from a plurality of items). In the consignment information input field C14, the name (product name) of the consignment B _a , the handling type of the consignment B _a (waremono, raw food, frozen, refrigerated, etc.), and the size of the consignment B _a are input. Here, the "size of the consignment B _a " is a size representing the size and weight of the consignment B _a , and when determining the consignment charge F _a (W _a (B _a )) of the consignment B _a . It is the standard. In the desired arrival time input field C15, input the desired arrival time tae (select and specify the date and time) to the end point _{e j1} of the consignment B _a . After the information is entered in these fields by the visitor V _s (S122), when the send button B1 is selected (clicked or tapped), the consignment acceptance request unit 33 receives the entered consignment request information and the visitor. A consignment acceptance request Rq _a = Rq _a (B _a ; c _k , e _j , t _ae , V _s ) including the visitor tag ID of V _s is transmitted to the management server 1 (S123).

When the consignment task generation unit 102 of the management server 1 receives the consignment acceptance request Rq _a from the consignment starting point terminal 3 of the consignment starting point c _k (S132), the consignment task W _a = W _a (B _a ) for the consignment acceptance request Rq _a . ), _A new record (consignment task record RC (Wa)) is generated in the consignment task management table of the visitor management database 1a, and the consignment tag ID _IDTG (S133) is generated. B _a ) and the consignment request information regarding the consignment B _a included in the consignment acceptance request Rq _a are registered in the generated consignment task record RC (W _a ) (S134). As _a result, one consignment task Wa is newly generated. Here, the consignment reception time t ₀ (W _a ) of the consignment task Wa is set to the date and time when the consignment reception request Rq _a is received by the management server ₁ . Then, the consignment reception response unit 103 transmits the consignment tag ID IDTG (B _a ) to the consignment starting point terminal 3 that has transmitted the consignment reception request Rq _a (S135). Then, the transportation time determination unit 104 acquires the position information (address information) of the consignment start point _{c k} and the end point e _j1 related to the consignment task Wa from the consignment start point information table and the end point information table of the visitor management database 1a. Then, to acquire the time distance information of the delivery route from the consignment start point c _k to the end point e _j1 from the map information providing server 6 and transport it from the consignment start point c _k related to the consignment task W _a to the end point e _j1 . Determine the required transport time T _t (W _a ) required. Further, the consignment charge determination unit 105 determines the consignment charge F _a (W _a ) of the consignment B _a based on the size information of the consignment B _a and the required transportation time T _t (W _a ) included in the consignment acceptance request R q _a . ) Is determined (S136). In the consignment request disclosure unit 106, the consignment reception time t ₀ (W _a ) of the consignment reception request Rq _a is changed from the desired arrival time t _ae (W _a ) of the consignment task W _a to the required transportation time T _t (W _a ). Free acceptance end time t ₁ (W _a ) = t _ae- (T _t + T _{y 1} ), which is the time obtained by subtracting the sum of the predetermined first residual time T _y 1 (t ₀ (W _a )) In the case of <t ₁ (W _a )), the mobile terminal MT (C) carried by each pre-registered delivery person C _p (free delivery person and quasi-free delivery person) with the information of the transportation request of the transportation task _Wa . It will be posted on the request public homepage that can be viewed from _p ) via the communication line 7 (S137).

FIGS. 12 (a) and 12 (b) show an example of the display screen of the request public homepage. In FIG. 12, each line shows information on _a consignment request for each consignment task Wa. The check box displayed at the left end of each line is a toggle button that selects whether or not the delivery person C _p accepts (gray indicates the invalid state). The [Map] button displayed at the right end of each line is a button for displaying _a map around the delivery destination (end point) of the consignment task Wa. In FIG. 12A, each row includes information for specifying the consignment starting point c _k of the consignment B _a related to the consignment task W _a corresponding to the row, information for specifying the consignment destination of the consignment B _a , and the like. _{Information on the desired arrival time t ae of} the consignment B _a and the required transportation time T _t of the consignment B a is posted. The delivery person C _p can make _a consignment acceptance request for the selected consignment task Wa by enabling the check box displayed at the left end of each line and clicking the acceptance button B3 near the bottom of the screen.

Further, in FIG. 12 (b), in addition to the case of FIG. 12 ( _{a), information on the transportation charge Fa (W a (} B _a )) is posted in each line. In this way, by displaying the consignment charge _{Fa, the consignment charge F a is adjusted according to the degree of congestion of the consignment task W a , and} the number of free deliverers C _p responsible for the consignment task W _a is adjusted. Is possible. That is, when the consignment task W _a is concentrated and congested, setting a high consignment fee F _a further increases the incentive for the free delivery person C _p to accept, and a larger number of free delivery persons C _p . By adjusting to secure the above, and conversely, if the consignment task W _a is small, setting the consignment fee F _a low, the incentive for the free delivery person C _p to be accepted is lowered, and an excessively large number of free delivery persons. It can be adjusted to prevent C _p from entering. Various methods can be considered for determining the transportation fee Fa, but for example, _a mathematical planning method or a machine learning determination method can be used. Further, in FIG. 12B, in the check box displayed at the left end of each line, an “ _x ” mark is displayed for the consignment task Wa that has been determined by the consignor. This makes it possible to prevent duplicate acceptance requests from a plurality of deliverers.

Next, the consignment task generation unit 102 determines the initial value (initial delivery person C _p0 ) of the deliverer of the consignment task W _a , and consignment task record RC (W _a ) of the consignment task W _a in the consignment task management table. The "deliverer ID" of the initial deliverer C _p0 is set as the deliverer ID ID (C _p0 ) of the initial deliverer C p0 (S138), and the deliverer ID ID (C _p0 ) of the initial deliverer is set as the consignment starting point terminal 3 of the consignment starting point c _k . Send (S139). Here, the "initial delivery person" is an invalid value (no initial delivery person) when t ₀ (W _a ) <t ₁ (W _a ), and when t ₀ (W _a ) ≥ t ₁ (W _a ). Is a specific pre-registered quasi-free delivery person C _p1 .

When the consignment starting point terminal 3 of the consignment starting point c _k receives the consignment tag ID IDTG (B _a ) from the management server 1 in response to the consignment acceptance request Rq _a (S124), the consignment tag issuing unit 34 receives the consignment starting point RFID communication device. According to 3a, the consignment tag ID ID TG (B _a ) is written in the consignment tag TG (B _a ) to be attached to the consignment B _a (S125). As described above, as the consignment starting point RFID communication device 3a, an RFID printer device capable of performing normal label printing and read / write processing on RF tags at the same time is used. Therefore, the consignment starting point RFID communication device 3a prints the two- _dimensional code of the visitor tag ID and the consignment request information of the consignment Ba on the surface of the RF tag, and also prints the consignment tag ID information on the IC chip of the RF tag. Is written and issued as a consignment tag TG (B _a ). The consignment tag TG (B _a ) on which the consignment request information is printed is attached to the consignment B _a and also serves as a consignment slip.

Further, when the consignment starting point terminal 3 receives the delivery person ID ID (C _p0 ) of the initial delivery person from the management server 1 in response to the consignment acceptance request Rq _a (S126), the shipping processing unit 37 of the consignment starting point terminal 3 receives the delivery processing unit 37. A new record (shipping management record RCs (Wa)) for the consignment task W _a related to the consignment acceptance request Rq _a is generated in the shipping management table of the shipping management database 3b, and the _{"shipping management record RCs (W a )} " The "deliverer ID" is used as the received deliverer ID, and each information of the consignment task Wa is stored in another field of the delivery management record _RCs (Wa) ( _S127 ). At this time, if the initial delivery person C _p0 of the consignment task Wa is an invalid value, an invalid value ( _a value indicating that the delivery person is not registered, for example, a NULL value) is set in the "delivery person ID" of the record. Etc.) is registered.

(5.3) Consignment request information distribution / delivery person determination processing As described above, the consignment task W _a for each consignment B _a entrusted at each consignment starting point c _k is published on the request public homepage and each delivery. Person C _p (free delivery person and quasi-free delivery person) can be viewed from the mobile terminal MT (C _p ) carried by the person C p via the communication line 7 for a certain period (free acceptance acceptance period), and each delivery person C _p . _Acceptance of the consignment task Wa is performed at the discretion of (free delivery person or quasi-free delivery person). _If the consignment task Wa is not accepted within the free acceptance acceptance period, the consignment acceptance request DM _m to the delivery carrier mobile terminal MT (C _p1 ) of the quasi-free delivery person C _p1 contracted in advance. (W _a ) is sent. Such task processing in the visitor support system is called consignment request information distribution / delivery person determination processing. Hereinafter, this consignment request information distribution / delivery person determination process will be specifically described.

FIG. 13 is a flowchart showing the operation of the consignment request information distribution / delivery person determination process. As described above, the consignment request information regarding the consignment task W _a regarding each consignment B _a entrusted at each consignment starting point c _k is sequentially posted on the request public homepage.

First, the designated consignment request unit 108 of the management server 1 is among the consignment tasks (referred to as “public consignment task”) {W _a } related to the consignment request information published on the request public homepage at the current time t. , It is determined whether or not there is a product whose free acceptance end time t ₁ (W _a ) has passed (S151).

If there is a consignment task W _a that has passed the free acceptance acceptance end time t ₁ (W _a ) in step S151, the designated consignment request unit 108 of the management server 1 selects a delivery person to consign the consignment task W _a . , Pre-registered specific quasi-free delivery person (hereinafter referred to as "designated delivery person") C _p1 is tentatively decided. Then, the designated consignment request unit 108 _searches for the consignment task record _RC ( _Wa ) of the consignment task Wa from the consignment task management table of the visitor management database 1a, and "consignment starting point" of the consignment task record RC (Wa). A delivery person change request DM _c = DM _c (W _a ; C _p1 ) is transmitted to the consignment starting point terminal 3 specified by "ID" (S152). Here, the "delivery person change request" means a signal requesting the consignment starting point terminal 3 to change the delivery person information of a specific consignment task to a specific delivery person. The delivery person change request DM _c contains information that identifies the consignment task (consignment tag ID ID TG (B _a )), information that identifies the consignor C _p1 of the consignment task (deliverer ID ID (C _p1 )), and the like. included.

When the delivery person registration unit 38 of the consignment starting point terminal 3 receives the delivery person change request DM _c (W _a ; C _p1 ) ₍ S171), the consignment included in the delivery person change request DM _c (Wa; C _p1 ). The shipping management record RCs (W _a ) of the consignment tag ID TG (B _a ) of the task W _a is searched for from the shipping management table of the shipping management database 3b (S172), and the delivery person of the shipping management record RCs (W _a ). Check whether the ID can be changed (that is, the delivery person ID is an invalid value) (S173).
-If the change is possible, a "change refusal response" is sent to the management server 1 (S174).
-If the change is possible, _a "change acceptance response" is sent to the management server 1 (S175), and the delivery person ID of the record is included in the delivery person change request DM _c (Wa; C _p1 ). Update to the person ID (S176). As a result, the delivery person ID ID (C _p1 ) is registered in the delivery management table.

When the designated consignment request unit 108 of the management server 1 receives the "change refusal response" from the consignment starting point terminal 3 (S153), the designated consignment request unit 108 returns to step S151. Further, when the "change acceptance response" is received from the consignment starting point terminal 3 (S153), the designated consignment request unit 108 determines the _consignor of the consignment task Wa as the designated delivery person C _p1 and visits the visitor. The "deliverer ID" of the consignment task record _RC ( _Wa ) of the consignment task Wa in the consignment task management table of the management database 1a is set as the delivery person ID of the designated delivery person C _p1 , and the "delivery person change permission flag" is set. Is changed to disallowed, and a consignment acceptance request is sent to the mobile terminal MT (C _p1 ) of the designated delivery person C _p1 . Then, the consignment request disclosure unit 106 of the management server 1 deletes the consignment request information of the consignment task Wa from the request public homepage ( _S154 ), and returns to step S151.

On the other hand, in step S151, if none of the open consignment tasks {W _a } has passed the free acceptance end time t ₁ (W _a ) at the current time t, then the management server 1 is free. The acceptance reception unit 107 requests acceptance Rq _m from the delivery terminal MT (C _p ) of each free delivery person or each quasi-free delivery person to the transmission task W _a1 of any of the public transmission tasks {W _a }. It is determined whether or not (C _p , W _a1 ) has been received (S155). Here, if the acceptance request Rq _m (C _p , W _a1 ) has not been received, the process returns to step S151.

On the other hand, when the acceptance request Rq _m (C _p , W _a1 ) for the consignment task W _a1 is received in step S155, the free acceptance reception unit 107 is included in the acceptance request Rq _m (C _p , W _a1 ). Based on the information that identifies the consignment task W _a1 , the consignment task record RC (W _a1 ) for the consignment task W _a1 is searched from the consignment task management table of the visitor management database 1a. At the same time, based on the information (deliverer ID ID (C _p )) that identifies the deliverer C _p included in the acceptance request Rq _m (C _p , Wa ₁ ), from the deliverer information table of the visitor management database 1a. The delivery person record RC (C _p ) for the delivery person C _p is searched for (S156). Here, in the free acceptance reception unit 107, the "delivery person change permission flag" of the consignment task record RC (W _a1 ) is permitted (acceptance request is being accepted), and the "delivery" of the delivery person record RC (C _p ) is permitted. If the "person type code" is a free delivery person or a quasi-free delivery person, it is determined that the delivery person can be changed, and if not, it is determined that the delivery person cannot be changed (S157).

If it is determined in step S157 that the delivery person cannot be changed, the free acceptance reception unit 107 sends the acceptance request Rq _m (C _p , W _a1 ) to the delivery terminal MT (C _p ) at the present time. In, a "non-consignment response" indicating that consignment is not possible is transmitted (S158), and the process returns to step S151.

On the other hand, when it is determined in step S157 that the delivery person can be changed, the free acceptance reception unit 107 refers to the consignment starting point terminal 3 specified by the "consignment starting point ID" of the consignment task record RC (W _a1 ). A delivery person change request DM _c (W _a1 ; C _p ) is sent (S159).

When the delivery person registration unit 38 of the consignment starting point terminal 3 receives the delivery person change request DM _c (W _a1 ; C _p ) (S171), the consignment included in the delivery person change request DM _c (W _a1 ; C _p ). The shipping management record RCs (W _a1 ) of the consignment tag ID of task W _a1 is searched from the shipping management table of the shipping management database 3b (S172), and the delivery person ID of the shipping management record RCs (W _a1 ) can be changed (W a1). That is, it is inspected whether or not the delivery person ID is an invalid value (S173).
-If the change is not possible, a "change refusal response" is sent to the management server 1 (S174).
-If the value can be changed (invalid value), a "change acceptance response" is sent to the management server 1 (S175), and the delivery person ID of the record is changed to the delivery person change request DM _c (W _a1 ; C _p ). Update to the delivery person ID ID (C _p ) included in (S176). As a result, the delivery person ID ID (C _p ) is registered in the delivery management table.

When the free acceptance reception unit 107 of the management server 1 receives the "change refusal response" from the consignment starting point terminal 3 (S160), the consignment cannot be consigned to the delivery terminal MT (C _p ) at this time. A "non-consignment response" indicating that there is is transmitted (S158), and the process returns to step S151. On the other hand, when the "change acceptance response" is received from the consignment starting point terminal 3 (S160), the consignor of the consignment task W _a1 is the delivery person C _p who sent the acceptance request Rq _m (C _p , W _a1 ). Is determined, and a "consignment consignment response" is transmitted to the mobile terminal MT (C _p ) of the delivery person C _p (S161), and the consignment request disclosure unit 106 of the management server 1 uses the consignment task _Wa Delete the consignment request information (S162). Then, the free acceptance reception unit 107 sets the "deliverer ID" of the consignment task record RC (W _a1 ) of the consignment task W _a1 in the consignment task management table of the visitor management database 1a to the quasi-free delivery person C _p . The "deliverer change permission flag" is changed to disallowed (S163), and the process returns to step S151.

As described above, for each consignment task W _a entrusted at the consignment starting point terminal 3 of each consignment starting point c _k , until the free acceptance end time t ₁ (W _a ) of the consignment task W _a elapses. The consignment request information regarding the consignment task W _a is published on the request public homepage, and all free delivery persons and quasi-free delivery persons are invited to accept the consignment task W _a . Then, if there is an acceptance request from the free delivery person or the quasi-free delivery person before the lapse of the free acceptance acceptance end time t ₁ ( _Wa ), the free delivery person or the quasi-free delivery person who made the acceptance request first The consignment is done. On the other hand, if there is no acceptance request before the lapse of the free acceptance acceptance end time t ₁ (W _a ), the consignment will be automatically made to the designated delivery person. As _a result, by the end time t ₁ (W _a ) of the free acceptance acceptance end time, each consignment task Wa is accepted according to the individual circumstances of each free delivery person and quasi-free delivery person, and all consignment tasks W _a . Work sharing will be done on, and the concentration of consignment tasks for a specific delivery person will be eased. In addition, the consignment work will be distributed to each free delivery person and each quasi-free delivery person, which will help revitalize the economy around the target area S _A. In addition, for the consignment task W _a that is not freely consigned by the free acceptance end time t ₁ , the consignment is consigned to the designated delivery person contracted in advance, so the consignment B _a related to each consignment task W _a is the consignment task W a. It can be guaranteed that the goods will be consigned to the end point _{e j} by the desired arrival time tae (W _a ).

(5.4) Consignment processing for consignment to a patrol delivery person Next, a method for allocating _a consignment task Wa to a patrol delivery person will be described. As described above, the patrol delivery person is a delivery person who patrols a predetermined route at a predetermined time. Therefore, when _consigning the consignment task Wa to the patrol delivery person C _p2 , at least the following conditions (hereinafter referred to as "patrol delivery person consignment conditions") are required.
(A) The route of the traveling delivery person C _p2 includes a route from the consignment starting point c _k to the ending point e _j1 . That is, the set of the nodes of the consignment start point and the end point in the target area S _A is {ν _i }, and the circuit p (C _p2 ) of the traveling delivery person C _p2 is the ordered set p (C _p2 ) = (ν _α1 , When expressed by ν _α2 ,…, ν _αN ) and the order relation in the ordered set p (C _p2 ) is expressed by “<”, (ν _αp , ν _αq ∈ p (C _p2 )) ∧ (c _k = ν _αp ) ∧ (e _j1 = ν _αq ) ∧ (ν _αp <ν _αq ).
(B) The consignment starting point of the traveling delivery person C _p2 at a time _tr 1 after the consignment reception time t ₀ (W _a ) of the consignment task W _a and before the consignor of the consignment task W _a is determined. c _k is reached, and the end point e _j1 is reached at a time t _r 2 after the time t _r 1 and before the desired arrival time t _ae (W _a ) of the consignment task W _a . That is, if the deliverer who has received the consignment task W _a at time t is C _p (W _a , t), then (t ₀ (W _a ) <t _r1 <t _r2 <t _ae (W _a )) ∧ (C) _p (W _a , t) = φ) (where φ represents the empty set).

FIG. 14 is a flowchart showing the operation of the consignment consignment decision processing to the traveling delivery person. The consignment consignment decision processing operation to the patrol delivery person is to communicate via the communication line 7 between the management server 1, the consignment starting point terminal 3 of the consignment starting point c _k , and the ending point terminal 5 of the ending point e _j of each consignment task. It is done while.

First, when the patrol delivery person C _p2 , which moves along the predetermined patrol p (C _p2 ) according to a predetermined schedule, reaches the consignment starting point c _k on the patrol p (C _p2 ), the patrol The delivery person C _p2 causes the delivery person tag ID of the delivery person tag TG (C _p2 ) carried by the delivery person C p2 to be read by the transportation start point RFID communication device 3a of the transportation start point terminal 3 installed at the transportation start point c _k . .. When the carrier tag ID of the carrier tag TG (C _p2 ) of the circuit carrier C _p2 is read by the consignment starting point RFID communication device 3a, the traveling carrier consignment unit 39 of the consignment starting point terminal 3 is a management server. A patrol delivery person arrival notification is transmitted to 1. (S182). Here, the "patrol delivery person arrival notification" means a signal for notifying the management server 1 that the patrol delivery person has reached the consignment starting point. The traveling delivery person arrival notification includes the delivery person tag ID of the delivery person tag TG (C _p2 ). In step S181, it is determined whether or not the read delivery person tag ID belongs to the traveling delivery person by referring to the delivery person information table of the delivery management database 3b.

When the patrol consignment request unit 109 receives the patrol delivery person arrival notification from the consignment starting point terminal 3 of the consignment starting point c _k in the management server 1 (S201), the traveling task management table and the delivery person information table of the visitor management database 1a are displayed. It searches and inspects whether the "deliverer type code" of the deliverer C _p2 specified by the deliverer tag ID included in the patrol delivery person arrival notification is the "patrol delivery person", and "patrol delivery person". In the case of, the consignment task record satisfying the above-mentioned traveling delivery consignment conditions (a) and (b) is extracted from the consignment task management table (S202). Here, the set of consignment tasks related to the extracted consignment task records is {W _a (C _p2 , i)}, and the set of consignment tasks {W _a (C _p2 , i)} is each consignment task W _a (C). Let {IDTG (B _a (W _a (C _p2 , i)))} be the set of consignment tag IDs of _p2 , i). If the "deliverer type code" of the deliverer C _p2 is not "patrol delivery person", or the consignment task record satisfying the above-mentioned patrol delivery person consignment conditions (a) and (b) is in the consignment task management table. If not, the set {IDTG (B _a (W _a (C _p2 , i)))} is the empty set. Then, the traveling consignment request unit 109 includes the consignment acceptance request DM _m ({W _a (C _p2 , i)) including the information of each consignment tag ID belonging to the set {IDTG (B _a (W _a (C _p2 , i)))}. i)}) is transmitted to the consignment starting point terminal 3 that has transmitted the patrol delivery person arrival notification (S203). Here, the “request for consignment acceptance” means the acceptance of the consignment task {W _a (C _p2 , i)} that satisfies the above-mentioned consignment conditions (a) and (b) for the patrol delivery person C _p2 . A requesting signal.

When the traveling delivery person consignment unit 39 receives the consignment acceptance request in the consignment starting point terminal 3 (S183), the consignment tag ID set included in the consignment acceptance request DM _m ({ _{Wa (C p2 ,} i)}). Shipping management records RCs (W _a (C _p2 , i)) related to the consignment tag IDIDTG (B _a (W _a (C _p2 , i))) belonging to {IDTG (B _a (W _a (C _p2 , i)))} )) Is searched from the shipping management table of the shipping management database 3b, and the list of the consignment task information (referred to as "consignment acceptance matter list") of each shipping management record _RCs (Wa (C _p2 , i)) is searched. , Displayed on a screen display means such as a touch panel display included in the consignment starting point terminal 3 (S184). As a result, the traveling delivery person C _p2 can recognize which consignment B _a related to the consignment task to be consigned at the consignment starting point c _k . The consignment tag ID is completely included in the consignment tag ID set { _IDTG (B _a (W _a (C _p2 , i)))} included in the consignment acceptance request DM _m ({Wa (C _p2 , i)}). If not (that is, if the set {IDTG (B _a (W _a (C _p2 , i)))} in step S203 is an empty set), the consignment acceptance list is an empty list.

FIG. 15 is a diagram showing an example of a consignment acceptance case list displayed on the screen display means of the consignment starting point terminal 3. In FIG. 15, a consignment delivery person display column (C20) is provided at the upper part of the consignment acceptance case list, and a consignment acceptance request list which is a table of information of each consignment task for which the consignment acceptance request has been made is provided in the center. An end button B4 is provided at the bottom. In the central consignment acceptance request list, each row represents information for one consignment task. In addition, from the left, each column shows the tag reading completion check box (C21), consignor name (requester) (C22), end point name (delivery address) (C23), estimated arrival date and time (specified date and time) ( C24), the name of the consignment (baggage name) (C25), and the handling type (C26). The tag reading completion check box (C21) becomes valid (checked state) when the consignment task ID is read in step S190 described later.

Here, the traveling delivery person C _p2 relates to each consignment task W _a (C _p2 , i) belonging to the consignment task set {W _a (C _p2 , i)} displayed on the screen display means of the consignment starting point terminal 3. The consignment tag ID TG (B _a ) of the consignment tag TG (B _a ) attached to the consignment B _a is read by the consignment origin RFID communication device 3 a attached to the consignment origin terminal 3. When the consignment tag ID TG (B _a ) is read by the consignment starting point RFID communication device 3a (S185), the patrol delivery consignment unit 39 has a consignment task W _a (B) related to the read consignment tag ID TG (B _a ). Whether or not _a ) belongs to the consignment task set {W _a (C _p2 , i)} in the consignment acceptance list above (that is, W _a (B _a ) ∈ {W _a (C _p2 , i)}). Inspect (S186). Here, if it is determined that W _a (B _a ) ∈ {W _a (C _p2 , i)}, the traveling delivery consignment unit 39 determines that the wrong consignment B _a has been selected. , The screen display means, the voice output means, and the like provided in the consignment starting point terminal 3 are used to notify that the consignment is out of the consignment acceptance case list (S187), and the process returns to step S185. On the other hand, when it is determined in step S186 that W _a (B _a ) ∈ {W _a (C _p2 , i)}, the patrol delivery consignment unit 39 reads the consignment to the management server 1. A traveling delivery person acceptance request Rq _m (C _p2 , W _a (C _p2 , i)) for the consignment task W _a (C _p2 , i) relating to the tag ID ID TG (B _a ) is transmitted (S188). Here, the “request for acceptance of the traveling delivery person” means _a signal for the traveling delivery person C _p2 to request the management server 1 to accept the transportation business of the transportation task Wa. In the circuit delivery person acceptance request Rq _m (C _p2 , W _a (C _p2 , i)), the information (delivery person tag TG (C _p2 )) that identifies the circuit delivery person C _p2 that sent the consignment acceptance request is delivered. Person tag ID ID TG (C _p2 )), information that identifies the consignment task W _a (C _p2 , i) to be entrusted (consignment task ID ID (W _a (C _p2 , i)) or consignment tag ID TG (B _a )) )It is included.

When the traveling consignment request unit 109 receives the traveling delivery person acceptance request Rq _m (C _p2 , W _a (C _p2 , i)) from the transportation starting point terminal 3 on the management server 1 (S210), the traveling delivery person acceptance request Information (consignment task ID ID (W _a (C _p2 , i)) or consignment tag that identifies the consignment task W _a (C _p2 , i) contained in Rq _m (C _p2 , W _a (C _p2 , i)). Based on the ID TG (B _a )), the consignment task management table of the visitor management database 1a is searched, and the consignment task record RC (W _a (C _p2 , i) related to the consignment task W _a (C _p2 , i)). ) And refer to the "deliverer change permission flag" of the consignment task record RC (Wa (C _p2 , i)) to change the delivery person of the consignment task W _{a (} C _p2 , i). Is checked whether or not is permitted (S211). Here, when the "delivery person change permission flag" is not permitted (the delivery person cannot be changed), the traveling consignment requesting unit 109 requests the traveling delivery person acceptance Rq _m (C _p2 , W _a (C _p2 , C p2,). To the consignment starting point terminal 3 that has transmitted i)), a “consignment consignment impossible response” indicating that consignment consignment is not possible is transmitted (S212), and the process returns to step S210. On the other hand, in step S211 when the "deliverer change permission flag" is permitted (the delivery person can be changed), the traveling consignment request unit 109 transmits a "consignment consignment response" to the consignment starting point terminal 3. (S213), the "deliverer ID" of the consignment task record of the consignment task Wa (C _p2 , i) in the consignment task management table of the visitor management database 1a is set as the deliverer ID of the _{traveling delivery person C p2 .} , The "deliverer change permission flag" is changed to disallow, and the "shipping date and time" t _s is set to the current time t (S214). Then, the consignment request disclosure unit 106 deletes the consignment request information of the consignment task W _a (C _p2 , i) from the request public homepage (S215), and the end point e of the consignment task W _a (C _p2 , i). Send shipping information notification NOI _a = NOI _a (B _a ; W _a (C _p2 , i), V _s , C _p2 , c _k , t ₀ , t _s , t _ae ) to the end point terminal 5 of _j . After that (S216), the process returns to step S151. The “consignment consignment response” means _a signal notifying the consignment starting point terminal 3 that the consignment business of the consignment task Wa has been consigned to the traveling delivery person C _p2 . The “consignment non-consignment response” means _a signal notifying the consignment starting point terminal 3 that the consignment business of the consignment task Wa is not consigned to the traveling delivery person C _p2 . The "shipment information notification" means that the consignment B _a is sent to the end point terminal 5 from the consignment start point c _k to the end point e _j where the end point terminal 5 is installed, and the consignment B _a . A signal that informs information about the consignment task W _a (B _a ) of. The shipping information notification NOI _a includes information that identifies the consignment task W _a (C _p2 , i) (consignment tag ID TG (B _a )) and information that identifies the visitor V _s who entrusted the consignment B _a (visit). Person tag ID IDTG (V _s )), consignment reception time of consignment B _a (consignment date and time) t ₀ (W _a (C _p2 , i)), shipping date and time of consignment B _a t _s (W _a (C _p2 )) , i)), the consignment name of the consignment B _a , the handling type of the consignment B _a , the information specifying the consignment starting point c _k to which the consignment B _a was consigned (consignment starting point ID ID (c _k )), Information that identifies the expected arrival date and time of the consignment B _a (desired arrival date and time _tae (W _a (C _p2 , i))) and the delivery person C _p that has been entrusted with the delivery work of the consignment B _a (deliverer ID ID ( C _p2 )) is included.

At the end point terminal 5 of the end point e _j of the consignment task W _a (C _p2 , i), the shipping information notification from the management server 1 NOI _a = NOI _a (B _a ; W _a (C _p2 , i), V _s , When C _p2 , c _k , t ₀ , t _s , t _ae ) is received (S221), the shipping information receiving unit 54 of the end point terminal 5 notifies the shipping information from the arrival management table of the arrival management database 5b. Arrival management record RCr corresponding to the consignment task W _a (C _p2 , i) specified by the information (consignment tag ID TG (B _a )) that identifies the consignment task W _a (C _p2 , i) contained in NOI _a . (W _a (C _p2 , i)) is searched for or newly created, and the "consignment tag ID", "visitor tag ID", and "consignment date and time" of the arrival management record RCr (W _a (C _p2 , i)) , "Name of consignment", "Type of handling", "Starting point ID of consignment", "Scheduled arrival date and time", "Delivery person ID", "Date and time of shipment", respectively, are consignment included in the shipping information notification NOI _a . Tag ID TG (B _a ), visitor tag ID ID TG (V _s ), consignment date and time t ₀ (W _a (C _p2 , i)), consignment name, handling type, consignment starting point ID ID (c _k ), desired The arrival date and time t _ae (W _a (C _p2 , i)), the delivery person ID ID (C _p2 ), and the delivery date and time t _s (W _a (C _p2 , i)) are updated (S222).

When the consignment starting point terminal 3 receives the "consignment consignment response" from the management server 1 in response to the traveling delivery person acceptance request Rq _m (C _p2 , W _a (C _p2 , i)) (S189), the traveling delivery person consignment. The unit 39 enables the tag reading completion check box (C21) of the row related to the consignment task W _a (C _p2 , i) in the consignment acceptance matter list, and also enables the consignment task W in the shipping management table of the shipping management database 3b. The "delivery ID" of the shipping management record RCs (W _a (C _p2 , i)) related to _a (C _p2 , i) is set as the delivery person ID ID (C _p2 ) of the traveling delivery person C _p2 , and the "shipping date and time" is set. Is the current time t (S190). Then, in the patrol delivery person consignment unit 39, the consignment B _a related to the consignment task W _a (C _p2 , i) is transferred to the patrol delivery person C _p2 by the screen display means, the voice output means, or the like provided in the consignment starting point terminal 3. Notifying that the consignment has been entrusted (S191), the process proceeds to step S194.

On the other hand, when the consignment starting point terminal 3 receives the "consignment non-consignment response" from the management server 1 in response to the patrol delivery person acceptance request Rq _m (C _p2 , W _a (C _p2 , i)) (S192), the patrol The delivery person consignment unit 39 consigns the consignment B _a related to the consignment task W _a (C _p2 , i) to the patrol delivery person C _p2 by the screen display means, the voice output means, etc. provided in the consignment starting point terminal 3. Notify that it cannot be done, and delete the column of the consignment task W _a (C _p2 , i) from the consignment acceptance case list (see Fig. 15) (that is, {W _a (C _p2 , i)} ← {W _a (C _p2 , i)}-As W _a (C _p2 , i)) (S193), the process proceeds to step S194.

In step S194, the traveling delivery consignment unit 39 determines whether or not the end button B4 is selected (clicked or tapped) in the consignment acceptance matter list displayed on the screen display means of the consignment starting point terminal 3 (S194). ), If it is not selected, the process returns to step S185, and if it is selected, the process returns to step S181.

By the above operation, the traveling delivery person C _p2 reaches the consignment starting point c _k , and the traveling delivery person C _p2 reads the delivery person tag TG (C _p2 ) by the consignment starting point RFID communication device 3a of the consignment starting point terminal 3. Then, the consignment acceptance case list listing the consignment B _a (consignment task W _a (B _a )) consigned to the traveling delivery person C _p2 at the consignment starting point c _k is displayed on the screen of the consignment starting point terminal 3. It is displayed on the display means. Then, the traveling delivery person C _p2 looks at this consignment acceptance case list, selects the consignment B _a to be delivered, causes the consignment starting point RFID communication device 3a to read the consignment tag ID ID TG (B _a ), and accepts the consignment. be able to. At this time, if the traveling delivery person C _p2 tries to deliver the wrong consignment B _a , the traveling delivery person consignment unit 39 consigns by the screen display means, the voice output means, or the like provided in the consignment starting point terminal 3. Since it is notified that the consignment B _a related to the task W _a (C _p2 , i) cannot be consigned to the traveling delivery person C _p2 , it is possible to prevent human error during delivery. When the traveling delivery person C _p2 accepts the consignment task W _a (C _p2 , i) related to the consignment B _a , the consignment task record RC (W _a (C) in the consignment task management table of the visitor management database 1a of the management server 1 The "deliver change permission flag" of _p2 , i)) is disallowed, and after that, other free delivery persons and semi-free delivery persons cannot accept the consignment task _{Wa (C p2 ,} i). Therefore, it is possible to prevent duplicate consignment of consignment for the consignment task W _a (C _p2 , i).

(5.5) Consignment shipping process for free delivery and quasi-free courier The consignment shipping process for patrol delivery is explained in (5.4), so here, other free courier or quasi-free courier or quasi-free courier. The processing of shipping consignment to a free delivery person will be explained. FIG. 16 is a flowchart showing the operation of the consignment shipping process for the free delivery person or the quasi-free delivery person. The consignment shipping processing operation for the free delivery person or the quasi-free delivery person communicates between the management server 1, the consignment starting point terminal 3 of the consignment starting point c _k of the consignment task, and the end point terminal 5 of the consignment task end point e _j . It is performed while communicating via the line 7.

First, the delivery person C _p (free delivery person or quasi-free delivery person) who has been consigned for the consignment task W _a by the consignment request information distribution / delivery person determination process explained in (5.3) above is the consignment task W _a ( When the consignment B _a pertaining to B _a ) reaches the consigned consignment starting point c _k , the deliverer C _p is the deliverer tag ID ID TG (C) of the deliverer tag TG (C _p ) carried by the carrier C p. _p ) is read by the consignment starting point RFID communication device 3a of the consignment starting point terminal 3 installed at the consignment starting point c _k . When the delivery processing unit 37 of the consignment starting point terminal 3 reads the delivery person tag ID TG (C _p ) of the delivery person tag TG (C _p ) of the delivery person C _p in the consignment starting point RFID communication device 3a (S231), The delivery person information table of the delivery management database 3b is searched, the delivery person record RC (C _p ) related to the delivery person C _p is searched for (S232), and the "delivery person type code" of the delivery person record RC (C _p ) is searched for. Is a "free delivery person" or a "quasi-free delivery person" (S233). Here, if the "deliverer type code" is "free delivery person" or "quasi-free delivery person", the delivery person C _p is determined to be "conforming", otherwise the delivery person C _p is determined to be "non-conforming".

When the delivery person C _p is determined to be "nonconforming" in step S233, the delivery processing unit 37 consigns the delivery to the delivery person C _p by the screen display means, the voice output means, or the like provided in the consignment starting point terminal 3. (S234), and the consignment shipping process is terminated.

If the delivery person Cp is determined to be "conforming" (free delivery person or quasi-free delivery person) in step _S233 , the shipping processing unit 37 searches the shipping management table of the shipping management database 3b, and the delivery person. The shipping management record RCs (W) of the consignment task W _a (C _p , i) consigned to C _{p (that is, the "deliverer ID" is the courier ID ID (C p )} of the courier C _p ). Find all _a (C _p , i)) (S235). Here, let {W _a (C _p , i)} be the set of consignment tasks W _a (C _p , i) corresponding to the retrieved shipping management record RCs (W _a (C _p , i)). The delivery processing unit 37 is a list of information of each consignment task W _a (C _p , i) belonging to the set of consignment tasks {W _a (C _p , i)} as shown in FIG. 15 (consignment acceptance matter list). ) Is displayed on a screen display means such as a touch panel display included in the consignment starting point terminal 3 (S236). As a result, the delivery person C _p can recognize which consignment B _a related to the consignment task to be consigned at the consignment starting point c _k . If the set of consignment tasks {W _a (C _p , i)} is an empty set, the above consignment acceptance list is an empty list. In this way, by displaying the consignment acceptance matter list to the delivery person C _p , the delivery person C _p can confirm the consignment B _a to be loaded at the consignment starting point c _k without omission, and the consignment is reliable. B _a delivery is guaranteed.

Next, the delivery person C _p is a consignment tag attached to the consignment B _a related to each consignment task W _a (C _p , i) in the consignment acceptance matter list displayed on the screen display means of the consignment starting point terminal 3. The consignment tag ID TG (B _a ) of the TG (B _a ) is read by the consignment starting point RFID communication device 3a attached to the consignment starting point terminal 3. When the consignment tag ID is read by the consignment starting point RFID communication device 3a (S237), the shipment processing unit 37 uses the read consignment tag ID as the consignment task set {W _a (C _p , i) in the consignment acceptance case list. )} Is checked whether it is a consignment tag ID of a consignment task belonging to (S238). Here, if it is determined that the read consignment tag ID is not included in the consignment acceptance matter list, the shipping processing unit 37 determines that the erroneous consignment B _a has been selected, and the consignment starting point terminal 3 The screen display means, the voice output means, and the like provided in the above notify the consignment that the consignment is not included in the consignment acceptance case list (S239), and the process proceeds to step S242. On the other hand, if it is determined in step S238 that the read consignment tag ID is included in the consignment acceptance matter list, the shipping processing unit 37 consigns the read consignment tag ID to the management server 1. Send the shipping notification NO _a = NO _a (B _a ; C _p , W _a (C _p , i), c _k , t _s ) for the task W _a (C _p , i) (S240), and send the above consignment acceptance case. Enable the tag read completion check box (C21) in the row of the consignment task W _a (C _p , i) in the list, and relate to the consignment task W _a (C _p , i) in the shipping management table of the shipping management database 3b. The "deliverer ID" of the shipping management record RCs (W _a (C _p , i)) is the delivery person ID ID (C _p ) of the delivery person C _p , and the "shipping date and time" t _s is the current time t (S241). ), Proceed to step S242. Here, the “shipment acceptance notification” means a signal notifying the management server 1 that the consignment B _a related to the consignment task W _a has been shipped from the consignment starting point. The shipping notification NO _a contains information that identifies the consignment task W _a (C _p , i) (consignment tag ID ID TG (B _a ) or consignment task ID ID (W _a (C _p , i))), and the consignment starting point c. Information that identifies _k (consignment starting point ID ID (c _k )), information on the shipping date and time t _s , and information that identifies the carrier C _p (deliverer ID ID (C _p ) or carrier tag ID ID TG (C _p ). ))It is included.

When the management server 1 receives the shipping notification NO _a (B _a ; C _p , W _a (C _p , i), c _k , t _s ) from the consignment starting point terminal 3 (S251), the shipping registration unit of the management server 1 The 110 determines the consignment task record RC (W _a (C _p , i)) of the consignment task W _a (C _p , i) specified by the shipping notification NO _a from the consignment task management table of the visitor management database 1a. The search is performed, and the "shipping date and time" of the consignment task record RC (W _a (C _p , i)) is updated to the information of the shipping date and time t _s included in the shipping notification NO _a (S252). Then, the shipping information notification NOI _a = NOI _a (B) is sent to the end point terminal 5 of the end point e _j specified by the "end point ID" of the consignment task record RC (W _a (C _p , i)). After transmitting _a ; W _a (C _p , i), V _s , C _p , c _k , t ₀ , t _s , t _ae ) (S253), the process returns to step S251. Here, the “shipment information notification” means a signal for notifying the end point terminal 5 that the consignment B _a related to the consignment task W _a has been shipped. The shipping information notification NOI _a includes information that identifies the consignment task W _a (C _p , i) (consignment tag ID TG (B _a )) and information that identifies the visitor V _s who entrusted the consignment B _a (visit). Person tag ID IDTG (V _s )), consignment reception time of consignment B _a (consignment date and time) t ₀ (W _a (C _p , i)), shipping date and time of consignment B _a t _s (W _a (C _p )) , i)), the consignment name of the consignment B _a , the handling type of the consignment B _a , the information specifying the consignment starting point c _k to which the consignment B _a was consigned (consignment starting point ID ID (c _k )), Information that identifies the expected arrival date and time of the consignment B _a (desired arrival date and time _tae (W _a (C _p , i))) and the delivery person C _p that has been entrusted with the delivery work of the consignment B _a (deliverer ID ID ( C _p )) is included.

End point of consignment task W _a (C _p , i) End point of e _j At terminal 5, the management server 1 notifies the shipping information NOI _a (B _a ; W _a (C _p , i), V _s , C _p , When c _k , t ₀ , t _s , tae) is received ( _S261 ), the shipping information receiving unit 54 of the terminal terminal 5 sends the shipping information notification NOI _a from the arrival management table of the arrival management database 5b. Arrival management record RCr (W _a ) corresponding to the consignment task W _a (C _p , i) identified by the information (consignment tag ID TG (B _a )) that identifies the consignment task W _a (C _p , i) included. (C _p , i)) is searched for or newly created, and the "consignment tag ID", "visitor tag ID", "consignment date and time", "consignment date and time" of the arrival management record _RCr (Wa (C _p , i)) The consignment tag ID TG included in the shipping information notification NOI _a for the consignment name, handling type, consignment starting point ID, estimated arrival date and time, delivery person ID, and shipping date and time, respectively. (B _a ), visitor tag ID ID TG (V _s ), consignment date and time t ₀ (W _a (C _p , i)), consignment name, handling type, consignment starting point ID ID (c _k ), desired arrival date and time t Update to _ae (W _a (C _p , i)), delivery person ID ID (C _p ), shipping date and time t _s (W _a (C _p , i)) (S262).

Finally, in step S242, the shipping processing unit 37 of the consignment starting point terminal 3 has selected (clicked or tapped) the end button B4 in the consignment acceptance matter list displayed on the screen display means of the consignment starting point terminal 3. (S242), if it is not selected, the process returns to step S237, and if it is selected, a series of consignment shipping processing is terminated.

By the above operation, the delivery person C _p (free delivery person or quasi-free delivery person) arrives at the consignment starting point c _k , and the delivery person C _p attaches the delivery person tag TG (C _p ) to the consignment starting point terminal 3. When read by the consignment starting point RFID communication device 3a, a consignment acceptance case list listing the consignment B _a (consignment task W _a (B _a )) at the consignment origin c _k accepted by the delivery person C _p is displayed. , Displayed on the screen display means of the consignment starting point terminal 3. Then, the delivery person C _p looks at this consignment acceptance case list, selects the consignment B _a to be delivered, causes the consignment starting point RFID communication device 3a to read the consignment tag ID ID TG (B _a ), and carries out the shipping procedure. Can be done. At this time, if the delivery person C _p tries to deliver the wrong consignment B _a , the delivery processing unit 37 uses the screen display means, the voice output means, or the like provided in the consignment starting point terminal 3 to perform the consignment task W _a . Since it is notified that the consignment B _a pertaining to (C _p , i) is not the one for which the delivery person C _p has accepted the delivery, a human error when the delivery person C _p picks up the consignment B _a . Can be prevented.

(5.6) Consignment arrival processing The delivery person C _p who has been entrusted with the consignment task W _a (B _a ) transfers the consignment B _a related to the consignment task W _a (B _a ) to the consignment task W _a (B). Deliver to the end point e _j of _a ), and the consignment B _a arrives at the end point e _j . At this time, at the end point e _j , the consignment arrival processing for registering that the consignment B _a has arrived is performed. FIG. 17 is a flowchart showing the operation of the consignment arrival processing at the end point e _j . This consignment arrival processing operation is performed while communicating between the management server 1 and the end point terminal 5 of the end point e _j of the consignment task via the communication line 7.

First, when the delivery person C _p who has received the consignment B _a related to the consignment task W _a (B _a ) arrives at the end point e _j of the consignment task W _a (B _a ), the delivery carried by himself / herself. The delivery tag ID TG (C _p ) of the person tag TG (C _p ) is read by the end point RFID communication device 5a of the end point terminal 5 installed at the end point e _j . When the delivery person tag ID TG (C _p ) of the delivery person C _p is read by the end point RFID communication device 5a, the arrival processing unit 53 of the end point terminal 5 displays the delivery person information table of the arrival management database 5b (S271). Search for the delivery person record RC (C _p ) related to the delivery person C _p (S272), and the delivery person (free delivery person, quasi-free delivery person, or circular delivery) in which the delivery person C _p is pre-registered. (That is, whether or not the delivery person record RC (C _p ) exists) is determined (S273). Here, if the delivery person record RC (C _p ) exists, the delivery person C _p is determined to be "eligible", and if it does not exist, the delivery person C _p is determined to be "ineligible".

When the delivery person C _p is determined to be "ineligible" in step S273, the arrival processing unit 53 is ineligible for the delivery person C _p by the screen display means, the voice output means, or the like provided in the end point terminal 5. Notifies that there is (S274), and ends the consignment arrival processing.

When the delivery person C _p is determined to be "qualified" in step S273, the arrival processing unit 53 searches the arrival management table of the arrival management database 5b, and the delivery person tag ID ID (C _p ) of the delivery person C _p . Search for the arrival management record _RCr (Wa) corresponding to (S275). Here, let {W _a (C _p , i)} be the set of consignment tasks corresponding to the retrieved arrival management record RCr (W _a ). The arrival processing unit 53 is a consignment acceptance matter list which is a list of information of each consignment task W _a (C _p , i) belonging to the consignment task set {W _a (C _p , i)} as shown in FIG. Is displayed on a screen display means such as a touch panel display included in the end point terminal 5 (S276). If the set of consignment tasks {W _a (C _p , i)} is an empty set, the above consignment acceptance list is an empty list. By displaying this list of consignment acceptance cases to the delivery person C _p , the delivery person C _p can unload the consignment items related to the consignment task that he / she has consigned and delivered to the end point e _j . The list of {B _a } can be confirmed, the work efficiency is improved, and the certainty of delivery of the consignment B _a is guaranteed.

Next, the delivery person C _p is a consignment tag attached to the consignment B _a related to each consignment task W _a (C _p , i) in the consignment acceptance matter list displayed on the screen display means of the end point terminal 5. The consignment tag ID ID TG (B _a ) of the TG (B _a ) is read by the terminal RFID communication device 5 a attached to the terminal terminal 5. When the arrival processing unit 53 reads the consignment tag ID ID TG (B _a ) by the end point RFID communication device 5a (S277), the arrival processing unit 53 relates to the read consignment tag ID ID TG (B _a ). It is checked whether or not the consignment task W _a (B _a ) belongs to the consignment task set {W _a (C _p , i)} in the consignment acceptance matter list (S278). Here, if it is determined that W _a (B _a ) ∈ {W _a (C _p , i)}, the arrival processing unit 53 determines that the wrong consignment B _a has been selected and terminates. The point terminal 5 is provided with a screen display means, a voice output means, or the like to notify that the consignment is out of the consignment acceptance case list (S279), and the process proceeds to step S282. On the other hand, if it is determined in step S278 that W _a (B _a ) ∈ {W _a (C _p , i)}, the load processing unit 53 reads the consignment to the management server 1. The arrival notification NO _r (B _a ; W _a (C _p , i), C _p , tr) for the consignment task W _a (C _p , i) related to the tag ID is sent ( _S280 ), and the above consignment acceptance list. Enabled the tag read completion check box (C21) in the row of the consignment task W _a (C _p , i), and the consignment task W _a (C _p , i) in the arrival management table of the arrival management database 5b. The "arrival date and time" tr of the management record is set to the current time _t (S281), and the process proceeds to step S282. Here, the “arrival notification” means a signal for notifying the management server 1 that the consignment B _a related to the consignment task W _a has arrived at the end point. The arrival notification NO _r (B _a ; W _a , C _p , _tr ) contains information that identifies the end point e _j (end point ID ID (e _j )), and the consignment that arrived at the end point _{e j} . Information that identifies the consignment task W _a (B _a ) related to (consignment tag ID ID TG (B _a )), information that identifies the deliverer C _p that delivered the consignment B _a to the end point e _j (deliverer tag ID) It contains information on _IDTG (C _p ) or delivery person ID ID (C _p )) and the arrival date and time tr (W _a (B _a )) of the consignment B _a .

When the management server 1 receives the arrival notification NO _r (B a; W a (C p, i), C p, tr) from the end point terminal 5 (S291), the arrival registration unit 111 of the management server 1 receives the arrival notification NO _r (B _a ; W _a (C _p , i), C _p , tr). From the consignment task management table of the visitor management database 1a, the consignment task W _a (C _p , i) specified by the arrival notification NO _r (B _a ; W _a (C _p , i), C _p , _tr ). The consignment task record RC (W _a (C _p , i)) of the consignment task record RC (W _a (C _p , i)) is searched for, and the "arrival date and time" of the consignment task record RC (W a (C p, i)) is notified by the arrival notification NO _r (B _a ; W). Update to the arrival date and time tr (W _a (C _p , i)) included in _a (C _p , i), C _p , _{t r} ) (S292). Then, the arrival notification distribution unit 112 visits the visitor management database 1a with the email address of the visitor _Vs specified by the "visitor ID" of the consignment task record RC ( _Wa (C _p , i)). After transmitting the arrival notification mail of the consignment Ba to the acquired mail address obtained from the person information table ( _S293 ), the process returns to step S291. Here, the "arrival notification mail" is the consignment B _a related to the consignment task W _a (C _p , i) to the visitor mobile terminal MT (V _s ) carried by the visitor V _s . An email notifying you that the item has arrived. The text of the arrival notification mail is automatically generated by the arrival notification distribution unit 112 according to a predetermined format. By this arrival notification mail, the visitor V _s can recognize that the consigned consignment B _a has arrived at the end point.

Finally, in step S282, the arrival processing unit 53 of the end point terminal 5 has selected (clicked or tapped) the end button B4 in the consignment acceptance matter list displayed on the screen display means of the end point terminal 5. (S282), if it is not selected, the process returns to step S277, and if it is selected, a series of consignment arrival processing is completed.

(5.7) Delivery processing of consignment After the consignment B _a arrives at the end point e _j , when the visitor V _s who consigned the consignment B _a arrives at the end point e _j , the consignment B _a is handed over to the visitor V _s . At this time, at the end point e _j , the consignment delivery process for registering that the consignment B _a has been delivered to the visitor V _s is performed. FIG. 18 is a flowchart showing the operation of the consignment delivery process at the end point e _j . This consignment delivery processing operation is performed while communicating between the management server 1 and the end point terminal 5 of the end point e _j of the consignment task via the communication line 7.

First, when the visitor V _s who consigned the consignment B _a arrives at the end point e _j of the visitor V _s , the visitor tag ID TG of the visitor tag TG (V _s ) carried by himself / herself (V _s ) is read by the end point RFID communication device 5a of the end point terminal 5 installed at the end point e _j . When the visitor tag ID TG (V _s ) of the visitor V _s is read by the delivery processing unit 56 of the end point terminal 5 in the end point RFID communication device 5a (S301), the visitor tag to the management server 1 ID IDTG (V _s ) inquiry request (hereinafter referred to as "visitor inquiry request") Rq _r (V _s ) is performed (S302). When the delivery registration unit 113 of the management server 1 receives the visitor inquiry request Rq _r (V _s ) from the terminal terminal 5, it searches the visitor information table of the visitor management database 1a and searches for the visitor tag ID ID TG ( The visitor information record RC (V _s ) corresponding to V _s ) is checked for existence, and if it exists, it is "qualified", and if it does not exist, it is "ineligible". _r (V _s ) is returned to the end point terminal 5 that has sent the visitor inquiry request Rq _r (V _s ) (S321), and the end point terminal 5 receives this (S302). Then, the delivery processing unit 56 of the end point terminal 5 determines "ineligible" / "eligible" of the received visitor inquiry response Rs _r (V _s ) (S303).

In step S303, when the visitor inquiry response R s _r (V _s ) received from the management server 1 is "ineligible", the delivery processing unit 56 uses the screen display means, the voice output means, or the like provided in the end point terminal 5. , Notifies that the visitor V _s is ineligible (S304), and ends the consignment delivery process.

When the delivery person C _p is determined to be "qualified" in step S303, the delivery processing unit 56 determines that the visitor authentication password is input to the visitor V _s by the screen display means provided in the end point terminal 5. Display the prompt password input screen (S305). On the other hand, when the visitor V _s inputs his / her visitor authentication password to the end point terminal 5, the delivery processing unit 56 includes the visitor tag ID and the entered password information for the management server 1. A visitor authentication password inquiry request (hereinafter referred to as "visitor PW inquiry request") Rq _pw (V _s ) is transmitted (S306). When the delivery registration unit 113 of the management server 1 receives the visitor PW inquiry request Rq _pw (V _s ) from the end point terminal 5, it searches the visitor information table of the visitor management database 1a and uses it as the visitor tag ID. The "password information" of the corresponding visitor information record RC (V _s ) is matched with the information of the visitor authentication password contained in the visitor PW inquiry request Rq _pw (V _s ), and if they match, "match". , The visitor PW inquiry response Rs _pw (V _s ), which is regarded as “nonconforming” if it does not match, is returned to the end point terminal 5 that sent the visitor PW inquiry request Rq _pw (V _s ) (S322). ), The end point terminal 5 receives this (S306). Then, the delivery processing unit 56 of the end point terminal 5 determines "nonconformity" / "conformity" of the received visitor PW inquiry response Rs _pw (V _s ) (S307).

In step S307, when the visitor PW inquiry response Rs _pw (V _s ) received from the management server 1 is "nonconforming", the delivery processing unit 56 uses a screen display means, a voice output means, or the like provided in the end point terminal 5. , Notifies that the visitor authentication password is incompatible (S308), and ends the consignment delivery process.

If the visitor authentication password Rs _pw (V _s ) is determined to be "conformity" in step S307, the delivery processing unit 56 searches the arrival management table of the arrival management database 5b and searches for the visitor tag of the visitor V _s . The arrival management record RCr (W _a (V _s , i)) corresponding to ID IDTG (V _s ) is searched for (S309). Here, let {W _a (V _s , i)} be the set of consignment tasks corresponding to the retrieved arrival management records. The delivery processing unit 56 displays a delivery matter list, which is a list of information of each consignment task W _a (V _s , i) belonging to the consignment task set {W _a (V _s , i)}, as in FIG. It is displayed on a screen display means such as a touch panel display included in the end point terminal 5 (S310). As a result, the staff or visitor V _s resident at the end point e _j can check the list of consignments B _a that he / she has entrusted and arrived at the end point e _j . If the consignment task set {W _a (V _s , i)} is an empty set, the above delivery matter list is an empty list. By displaying this list of deliveries to the visitor V _s , the staff resident at the end point e _j or the visitor V _s can complete the consignment B _a of the visitor V _s that arrived at the end point e _j . It can be confirmed and the certainty of delivery of the consignment B _a is guaranteed.

Here, the staff or visitor V _s resident at the end point e _j is the consignment related to each consignment task W _a (V _s , i) in the delivery matter list displayed on the screen display means of the end point terminal 5. The consignment tag ID TG (B _a ) of the consignment tag TG (B _a ) attached to B _a is read by the end point RFID communication device 5 a attached to the end point terminal 5. When the consignment tag ID IDTG (B _a ) is read by the end point RFID communication device 5a (S311), the delivery processing unit 56 has a consignment task W _a (B _a ) related to the read consignment tag ID TG (B _a ). Checks whether or not belongs to the consignment task set {W _a (V _s , i)} in the above delivery matter list (S312). Here, if it is determined that W _a (B _a ) ∈ {W _a (V _s , i)}, the delivery processing unit 56 determines that the wrong consignment B _a has been selected, and determines that the wrong consignment B a has been selected. The end point terminal 5 is provided with a screen display means, a voice output means, or the like to notify that the item is a consignment item outside the delivery matter list (S313), and the process proceeds to step S316. On the other hand, when it is determined in step S312 that W _a (B _a ) ∈ {W _a (V _s , i)}, the delivery processing unit 56 has read the consignment tag ID to the management server 1. Delivery notification NO _h (B _a ; W _a (V _s , i), V _s , t _h ) to the consignment task W _a (V _s , i) related to IDTG (B _a ) is sent (S280), and the above delivery Enable the tag read completion check box (C21) in the row of the consignment task W _a (V _s , i) in the matter list, and set the consignment task W _a (V _s , i) in the arrival management table of the arrival management database 5b. The "delivery date and time" t _h of the arrival management record is set to the current time t (S315), and the process proceeds to step S316. Here, the “delivery notification” means a signal notifying the management server 1 that the consignment B _a related to the consignment task W _a has been delivered to the visitor V _s at the end point. The delivery notification NO _h (B _a ; W _a (V _s , i), V _s , t _h ) includes information that identifies the end point e _j (end point ID ID (e _j )), and the consignment task W _a ( Information that identifies V _s , i) (consignment tag ID ID TG (B _a )), information on the delivery date and time _{t h} (W _a (V _s , i)), and consignment B _a . Information to be used (visitor tag ID IDTG (V _s )) is included.

When the management server 1 receives the delivery notification NO h (B a; W a (V s, i), V s, t h) from the end point terminal 5 (S323), the delivery registration unit 113 of the management server 1 receives the delivery notification NO _h (B _a ; W _a (V _s , i), V _s , t _h ). From the consignment task management table of the visitor management database 1a, the consignment task W _a (V _s , i) specified by the delivery notification NO _h (B _a ; W _a (V _s , i), V _s , t _h ). Search for the consignment task record RC (W _a (V _s , i)) of the consignment task record _RC (W _a (V _s , i)) Update to the delivery date and time t _h (W _a (V _s , i)) included in (B _a ; W _a (V _s , i), V _s , t _h ) (S324).

Finally, in step S316, the delivery processing unit 56 of the end point terminal 5 determines whether or not the end button B4 is selected (clicked or tapped) in the delivery matter list displayed on the screen display means of the end point terminal 5. It is determined (S316), and if it is not selected, the process returns to step S311. If it is selected, a series of consignment delivery processing is terminated.

(5.8) Visit point passage information collection process The visitor V _s enters the target area S _A from the entry start point s _i , freely patrols each consignment start point c _k and the visit point v _l , and then ends. Reach point e _j . At this time, statistical flow line information as to whether each visitor V _s patrolled by taking such a route includes the improvement of the traffic environment in the target area _SA , the arrangement of stores, information centers, etc. It is useful for designing and modifying. In addition, by giving some kind of privilege to visitors who meet certain conditions, it can be expected to have the effect of promoting an increase in the number of visitors to the target area S _A. Therefore, in the visitor support system, the visit point passage information collection process for collecting the passage information of the visitor V _s and granting the privilege to the visitor V _s is executed at each visit point v _l .

FIG. 19 is a flowchart showing the operation of the visit point passage information collection process. When the visitor V _s passes near the visit point RFID communication device 4a for detecting the visitor passage installed at the visit point v _l , the visit point RFID communication device _4a is carried by the visitor tag. Read the visitor tag ID ID TG (V _s ) of TG (V _s ) (S331). When the visitor tag ID IDTG (V _s ) is read by the visit point RFID communication device 4a, the visitor passage detection unit 41 of the visit point terminal 4 of the visit point v _l has the visitor tag ID ID TG. Visitor detection notification NO _v = NO including (V _s ), the visit point sensor ID ID (v _l , m) of the visit point RFID communication device 4a, and the passage date and time t _p (V _s ) which is the current time t. Generate _v (v _l , m; V _s , t _p ) and send it to the management server 1 (S333).

In the management server 1, when the visitor detection notification NO _v (v _l , m; V _s , t _p ) is received from the visit point terminal 4 of the visit point v _l (S341), the flow line information update unit 114 The visitor management database 1a includes the received visitor detection notification NO _v (visitor tag ID ID TG (V _s ), visit point sensor ID ID (v _l , m), passage date and time t _p (V _s )). It is registered in the flow line information table of (S342). As a result, the information on the flow line of each visitor V _s (movement route in the target area S _A ) is accumulated in the flow line information table of the visitor management database 1a.

Next, the privilege generation unit 115 extracts the flow line information record corresponding to the visitor tag ID ID TG (V _s ) included in the received visitor detection notification NO _v from the flow line information table, and corresponds to the visitor ID. It is determined whether or not the visitor V _s to be used meets the privilege granting condition (S343). If it is determined in step S343 that the privilege granting condition is not met, the process returns to step S341. On the other hand, if it is determined in step S343 that the privilege granting condition is satisfied, the privilege generation unit 115 gives the privilege to the visitor mobile terminal MT (V _s ) carried by the visitor V _s corresponding to the visitor ID. Information is transmitted (S345), and the process returns to step S341. Here, the "privilege grant condition" means a condition in which the privilege is granted to the visitor V _s . "Bonus information" means information related to benefits. For example, when presenting points or tickets that can be used in the target area _SA as a privilege, the privilege information is electronic information of the points or tickets.

(5.9) Processing for buying and selling products, etc. at visiting points In the visitor support system of this embodiment, the visitor V _s provides services such as shopping for products and providing food and drink at each visiting point v _l . When conducting a transaction to buy or sell goods or services, such as when receiving a product, the transaction price can be paid using the visitor tag TG (V _s ) carried by the visitor V _s . In the following, the buying and selling process of visiting point products, etc. performed by the visitor support system at that time will be described.

FIG. 20 is a flowchart showing the operation of the buying and selling process of the visit point product and the like. When a visitor V _s trades a product or the like at a visit point v _l , the visitor V _s first carries a visitor tag TG (V _s ) with a visitor tag ID ID TG (V _s ). ) Is read by the visit point RFID communication device 4a of the visit point terminal 4 for sales transactions installed at the visit point v _l . When the visitor tag ID ID TG (V _s ) is read by the visit point RFID communication device 4a (S351), the purchase / sale processing unit 42 of the visit point terminal 4 refers to the management server 1 with the visitor tag ID ID TG (V _s ). Inquiry request (visitor inquiry request) Rq _r (V _s ) is performed (S352). When the sales settlement unit 116 of the management server 1 receives the visitor inquiry request Rq _r (V _s ) from the visit point terminal 4, it searches the visitor information table of the visitor management database 1a and searches for the visitor tag ID ID TG ( A visitor inquiry response Rs that checks for the existence of the visitor information record RC (V _s ) corresponding to V _s ), and if it exists, it is "qualified", and if it does not exist, it is "ineligible". _r (V _s ) is returned to the visit point terminal 4 that sent the visitor inquiry request Rq _r (V _s ) (S381), and the visit point terminal 4 receives this (S352). Then, the sales processing unit 42 of the visit point terminal 4 determines "ineligible" / "eligible" of the received visitor inquiry response Rs _r (V _s ) (S353).

In step S353, when the visitor inquiry response Rs _r (V _s ) received from the management server 1 is "ineligible", the trading processing unit 42 uses a screen display means, a voice output means, or the like provided in the visit point terminal 4. , Notifies that the visitor V _s is ineligible (S354), and ends the buying and selling process of the visited point product and the like.

When the delivery person C _p is determined to be "qualified" in step S353, the sales processing unit 42 inputs the visitor authentication password to the visitor V _s by the screen display means provided in the visit point terminal 4. A prompt password input screen is displayed (S355). On the other hand, when the visitor V _s inputs his / her visitor authentication password to the visit point terminal 4, the transaction processing unit 42 includes the visitor tag ID and the entered password information for the management server 1. A visitor authentication password inquiry request (visitor PW inquiry request) Rq _pw (V _s ) is sent (S356). When the purchase / sale settlement unit 116 of the management server 1 receives the visitor PW inquiry request Rq _pw (V _s ) from the end point terminal 5, it searches the visitor information table of the visitor management database 1a and uses the visitor tag ID. The "password information" of the corresponding visitor information record RC (V _s ) is matched with the information of the visitor authentication password contained in the visitor PW inquiry request Rq _pw (V _s ), and if they match, "match". , The visitor PW inquiry response Rs _pw (V _s ), which is regarded as “nonconforming” if it does not match, is returned to the visit point terminal 4 that sent the visitor PW inquiry request Rq _pw (V _s ) (S382). ), The visit point terminal 4 receives this (S356). Then, the sales processing unit 42 of the visit point terminal 4 determines "nonconformity" / "conformity" of the received visitor PW inquiry response Rs _pw (V _s ) (S357).

In step S357, when the visitor PW inquiry response Rs _pw (V _s ) received from the management server 1 is "nonconforming", the trading processing unit 42 uses the screen display means, the voice output means, or the like provided in the visit point terminal 4. , Notifies that the visitor authentication password is incompatible (S358), and ends the buying and selling process of the visited point product and the like.

When the visitor authentication password is determined to be "conformity" in step _S357 , the sales processing unit 42 uses the screen display means provided in the visit point terminal 4 as a product to be sold to the visitor Vs. RF tags such as (hereinafter referred to as "product tags") Display a product tag input encouragement screen that prompts the user to read the TG (G) (S359). FIG. 21 shows an example of a product tag input encouragement screen. In the center of the screen, a list of names and prices of products, etc. for which the product tag TG (G) has been read is displayed, and at the bottom of the screen, a settlement button (B5) and a cancel button (B2) are displayed. Will be done. The visitor V _s can check which product, etc. the reading of the product, etc. tag TG (G) has been completed by looking at this product, etc. tag input encouragement screen.

The visitor V _s holds the product tag TG (G) of the product etc. on the visiting point RFID communication device 4a for all the products etc. to be purchased, so that the product etc. tag TG (G) product tag ID Read. When the product tag ID IDTG (G) is read from the visit point RFID communication device 4a, the trading processing unit 42 transfers the product name and price corresponding to the read product tag ID IDTG (G) to the management server 1. It is acquired by making an inquiry, displayed in the list on the product tag input encouragement screen, and added to the purchased product list (S359). Here, the "purchased product list" is a list-type internal variable of {(product ID, unit price information)} representing a list of products and the like purchased by the visitor V _s . The "product ID" and "unit price information" correspond to the "product ID" and "unit price information" in the product information table of the visitor management database 1a of FIG. At this time, when the sales settlement unit 116 of the management server 1 receives the inquiry request for the product etc. from the visit point terminal 4 to the product etc. tag ID IDTG (G), the purchase / sale settlement unit 116 inquires the product etc. information table of the visitor management database 1a. The inquiry response of the product or the like including the product name and the unit price information to the product or the like tag ID ID TG (G) is returned to the visit point terminal 4. The buying and selling processing unit 42 of the visit point terminal 4 can acquire the product name and the price corresponding to the product tag ID IDTG (G) by the inquiry response of the product or the like.

When the reading of the product tag TG (G) for all the products to be purchased is completed, the visitor V _s selects (clicks or taps) the settlement button (B5) (S360). When the settlement button (B5) is selected, the trading processing unit 42 transmits a trading settlement request to the management server 1 (S361). Here, the "buying and selling settlement request" means a signal requesting the management server 1 to settle the buying and selling of products and the like related to the purchased product list. The purchase / sale settlement request includes the above-mentioned purchased product list, information for identifying the visitor V _s who purchased the product, etc. (visitor tag ID IDTG (V _s )) and the like.

When the management server 1 receives the sales settlement request from the visit point terminal 4 (S384), the sales settlement unit 116 calculates the total price of the products and the like related to the purchased product list included in the sales settlement request, and makes a card payment. Processing is performed (S385), and when the card payment processing is completed, a payment completion notification is sent to the visiting point terminal 4 (S386), and the trading information in the product information table of the visitor management database 1a is updated (S38). S387). Here, the "settlement completion notification" means a signal for notifying the visit point terminal 4 that the card payment related to the purchase / sale settlement request has been completed. In the update of the trading information in step S387, specifically, the "sales number information" and "sales" of each product included in the purchased product list are obtained from the product information table of the visitor management database 1a. "Amount information" is added and updated.

When the visit point terminal 4 receives the payment completion notification from the management server 1 (S362), the transaction processing unit 42 notifies that the payment has been completed by the screen display means, the voice output means, or the like provided in the visit point terminal 4. (S363), the trading process of the visited point products, etc. is completed.

Management server 1
Visitor management database 1a
Visitor registration department 100
Visitor registration notification unit 101
Consignment task generation unit 102
Consignment reception response unit 103
Transport time determination unit 104
Consignment charge determination unit 105
Consignment request public department 106
Free acceptance reception department 107
Designated consignment request unit 108
Patrol Consignment Request Department 109
Shipping registration unit 110
Arrival registration unit 111
Arrival notification distribution unit 112
Delivery registration unit 113
Flow line information update unit 114
Bonus generator 115
Trading Settlement Department 116
Entry starting point terminal 2
Entering point RFID communication device 2a
Visitor information input unit 20
Visitor registration request section 21
Visitor tag issuer 22
Consignment starting point terminal 3
Consignment starting point RFID communication device 3a
Shipping management database 3b
Visitor tag ID reader 31
Consignment request input unit 32
Consignment reception request section 33
Consignment tag issuing department 34
Delivery person tag ID reading unit 35
Consignment tag ID reading unit 36
Shipping processing department 37
Delivery person registration department 38
Patrol delivery consignment department 39
Visit point terminal 4
Visit point RFID communication device 4a
Visitor passage detection unit 41
Trading processing unit 42
End point terminal 5
End point RFID communication device 5a
Arrival management database 5b
Consignment tag ID reading unit 51
Delivery person tag ID reading unit 52
Arrival processing unit 53
Shipping information receiver 54
Visitor tag ID reader 55
Delivery processing unit 56
Map information providing server 6
Map information management database 6a
Map information distribution unit 6b
Communication line 7

Claims (12)

One or more consignment points accepted at the consignment starting point c _k (k = 1, ..., N _c ) provided in the target area _SA , and one or more ending points e _j provided in the target area S _A. Consignment to determine the consignee of the consignment request for consignment to any of the end points _{e j1} of (j = 1, ..., Ne) to one of a plurality of pre-registered deliverers. A management server that processes requests
Information on the consignment task, including information that identifies the consignment starting point that received the consignment, information that identifies the consignment destination and desired arrival time of the consignment, and information on the consignor who entrusted the consignment of the consignment (hereinafter). A consignment task management database that manages (referred to as "consignment task information") and
Information that identifies the consignment starting point _ck to which the consignment starting point terminal belongs via the communication line from the consignment starting point terminal installed at each consignment starting point _ck and connected to the management server via a communication line, and _Upon receiving the consignment acceptance request Rq _a , which includes information specifying the consignment destination and desired arrival time t _ae of the consignment B a, and information on the consignor who consigned the consignment of the consignment B _a , the consignment acceptance request Rq. _A consignment task generation means for registering the consignment task information of the consignment task Wa for _a in the consignment task management database, and
For the consignment task Wa, the consignment B _{a of the consignment task W a is} sent from the consignment starting point _{c k where} the consignment B _a is accepted to the end point e _j1 which is the consignment destination of the consignment B _a . A transportation time determining means for determining the required transportation time _Tt required for transportation according to a predetermined rule, and
The consignment reception time t ₀ at which the consignment reception request is received is the time obtained by subtracting the sum of the required transportation time T _t and the predetermined first _extra time T _y 1 from the desired arrival time t _ae of the consignment task Wa. If it is before the acceptance acceptance end time t _{1 =} t _ae- (T _t + T _{y 1} ), the information of the consignment request of the consignment task Wa is stored in the terminal device possessed by each of the pre-registered delivery persons (hereinafter referred to as the terminal device). A consignment request disclosure means that discloses the request matter disclosure information to the "deliverer terminal device") via the communication line.
When the acceptance request for accepting the consignment request of the consignment task _Wa transmitted from the delivery person terminal device of any of the delivery persons is received before the free acceptance acceptance end time t ₁ , the delivery person is sent. _A free acceptance reception means that is determined to be the consignor of the consignment task Wa and registered in the consignment task management database, and
When the consignment acceptance time t ₀ is after the free acceptance acceptance end time t ₁ , or when the acceptance request for the consignment request of the consignment task _Wa is not received before the free acceptance acceptance end time t ₁ elapses. , The specific pre-registered delivery person is determined as the _consignor of the consignment task Wa, registered in the consignment task management database, and for the delivery person terminal device of the delivery person via the communication line. A management server equipped with a designated consignment request means for sending consignment acceptance requests. A traveling delivery person who moves from the consignment starting point _{c k} , which has received the consignment B _a of the consignment task Wa, to the end point e _j1 which is the consignment destination of the consignment task Wa, on _a predetermined schedule.
The consignor of the consignment task Wa will be reached before the _consignor is determined, and the end point _{e j1} will be reached before the desired arrival time _tae of the consignment task _Wa . In some cases
A request for consignment acceptance of the consignment task Wa is transmitted to the consignment starting point terminal at the consignment starting point c _k via the communication line, and at the same time, _a consignment acceptance request for the consignment task Wa is transmitted.
When the traveling delivery person receives an acceptance request for accepting the transportation request of the transportation task Wa from the transportation starting point terminal, the traveling delivery person is determined to be the _consignor of the transportation task _Wa , and the transportation task management is performed. Equipped with a traveling consignment request means to register in the database,
In the designated consignment request means, when neither the free consignment reception means nor the patrol consignment request means has determined the _consignor of the consignment task Wa after the free acceptance acceptance end time t ₁ has elapsed. The management server according to claim 1, wherein the specific pre-registered delivery person is determined as the _consignor of the consignment task Wa. The consignment request disclosure means discloses the consignment request information of the consignment task _Wa as the request matter disclosure information.
Information for specifying the transportation starting point _{c k} of the transportation task Wa of the transportation task Wa, information for specifying the _{transportation} destination of the transportation _Ba , the desired arrival time t _ae of the transportation _Ba , and the transportation. The management server according to claim 1 or 2, wherein the information including the required transportation time _Tt of the object _Ba is disclosed as the requested matter disclosure information. A means for determining _a transportation charge Fa for determining the transportation charge Fa for the transportation task Wa according to _a predetermined rule is provided.
The consignment request disclosure means discloses the consignment request information of the consignment task _Wa as the request matter disclosure information.
Information for specifying the transportation starting point _{c k} of the transportation task Wa, information for specifying the _{transportation} destination of the transportation _Ba , desired arrival time t _ae of the transportation _Ba , and the transportation. The management according to claim 1 or 2, wherein the information including the required transportation time _Tt of B _a and the _consignment fee _Fa of the consignment task Wa is disclosed as the requested matter public information. server. When the _consignor of the consignment task Wa is determined by the free acceptance reception means or the designated consignment request means, the consignment request disclosure means _obtains the consignment request information of the consignment task Wa from the request matter disclosure information. Any of claims 1 to 4, which is to be deleted or to add information for which the _consignor has been determined to the information of the consignment request of the consignment task Wa in the request matter public information. The management server described. One or more of the entry starting points s _i (i = 1, ..., N _s ) provided in the _target area _SA from one or more of the entry starting points s _i1 . A part or all of the provided consignment starting point c _k (k = 1, ..., N _c ) and visiting point v _l (l = 1, ..., N _v ) is patrolled, and 1 in the target area _SA . It is a visitor support system that supports a visitor who moves to any one of the terminal points _{e j} (j = 1, ..., _Ne ) provided.
The management server according to any one of claims 1 to 5 connected to a communication line, and
It is provided with a consignment starting point terminal installed at each consignment starting point _kk and connected to the management server via the communication line.
The consignment starting point terminal is
A consignment starting point RFID communication device that reads the tag ID of the RF tag and writes the tag ID to the RF tag,
A first visitor tag ID reading means for reading a tag ID (hereinafter referred to as "visitor tag ID") of an RF tag (hereinafter referred to as "visitor tag") carried by a visitor by the consignment starting point RFID communication device. When,
A consignment request input means for inputting information for specifying _a consignment destination and a desired arrival time t _ae of the consignment Ba requested by the visitor, and a consignment request input means.
Information that identifies the consignment starting point _ck to which the consignment starting point terminal belongs, information that identifies the consignment destination and the desired arrival time t _ae of the consignment _Ba , and the _consignor who consigned the consignment of the consignment Ba. A consignment acceptance request means for transmitting the consignment acceptance request Rq _a including the visitor tag ID, which is information, to the management server via the communication line.
When the consignment tag ID returned from the management server via the communication line is received in response to the consignment acceptance request Rq _a , the RF tag to be attached to the consignment _Ba by the consignment starting point RFID communication device. (Hereinafter referred to as "consignment tag") is provided with a consignment tag issuing means for writing the consignment tag ID.
The management server
A visitor support system comprising _{: a} consignment reception response means for transmitting the consignment tag ID of the consignment task Wa to the consignment starting point terminal that has transmitted the consignment reception request Rq _a . An end point terminal installed at each end point _ej and connected to the management server via the communication line is provided.
The consignment task information managed in the consignment task management database includes arrival information indicating whether or not the consignment _Ba related to the consignment task has arrived at the end point.
The end point terminal is
An end point RFID communication device that reads the tag ID of the RF tag,
_A second consignment tag ID reading means for reading the consignment tag ID of the consignment tag attached to the consignment Ba that has arrived by the end point RFID communication device.
The arrival notification _NOr of the consignment Ba _a including the consignment tag ID of the consignment Ba read by the second consignment tag ID reading means is transmitted to the management server via the communication line _. With processing means,
The management server
When the arrival notification _NOr of the consignment _Ba transmitted from the end point terminal via the communication line is received, it is included in the consignment task information of the consignment Ba in the consignment task management database _. The visitor support system according to claim 6, further comprising a arrival registration means for which the arrival information has been received. In the consignment task management database, the e-mail address of the mobile terminal carried by the consignor specified by the consignor's information included in each consignment task information is managed.
The management server
When the arrival notification _NOr of the consignment _Ba transmitted from the end point terminal via the communication line is received, the consignment task information of the consignment Ba in the consignment task management database is included in the consignment task information _. It is characterized by being provided with _a arrival notification delivery means for delivering _a arrival notification mail notifying that the consignment Ba has arrived at the end point to the e-mail address of the consignor who consigned the consignment of the consignment Ba. The visitor support system according to claim 7. It is provided with an entry starting point terminal installed at each entry starting point _si and connected to the management server via the communication line.
The entry starting point terminal is
An entry-start RFID communication device that reads the tag ID of the RF tag and writes the tag ID to the RF tag.
A visitor registration request for transmitting a visitor registration request Rq _v containing information about a visitor V _s entering the area at the entry point s _i where the entry origin terminal is placed to the management server via the communication line. Means and
When a visitor tag ID, which is an ID for identifying the visitor _Vs , is received from the management server via the communication line in response to the visitor registration request _Rqv , the entry-starting RFID communication device causes the visitor tag ID. It is provided with a visitor tag issuing means for writing the visitor tag ID in an RF tag (hereinafter referred to as "visitor tag") for the visitor _Vs to carry.
The management server
A visitor information database that manages information about each visitor and visitor information including the visitor tag ID of the visitor, and
When the visitor registration request Rq _v transmitted from the entry origin terminal via the communication line is received, the visitor tag ID of the visitor V _s related to the visitor registration request Rq _v is generated. A visitor registration means for registering the visitor information including information about the visitor _Vs included in the visitor tag ID and the visitor registration request Rq _v in the visitor information database.
_{6 .} The visitor support system according to any one of 8 to 8. Each of the consignment task information in the consignment task management database includes shipping time information of the consignment.
The consignment starting point terminal is
A first deliverer tag ID reading means for reading a tag ID (hereinafter referred to as "deliverer tag ID") of an RF tag (hereinafter referred to as "deliverer tag") carried by the deliverer by the consignment starting point RFID communication device. When,
_A first consignment tag ID reading means for reading the consignment tag ID of the consignment tag attached to the consignment Ba to be consigned by the delivery person by the consignment starting point RFID communication device.
The delivery person tag ID read by the first delivery person tag ID reading means, the consignment tag ID read by the first consignment tag ID reading means, and the consignment starting point _ck to which the consignment starting point terminal belongs. A shipping processing means for transmitting _a shipping notification NOa including identification information and shipping time information to the management server via the communication line is provided.
The management server
When the shipping notification NO _a is received from the consignment starting point terminal, the shipping time information of the record of the consignment task information corresponding to the consignment tag ID included in the shipping notification NO _a in the consignment task management database is displayed. The visitor support system according to any one of claims 6 to 9, further comprising a shipping registration means, which is information on the shipping time included in the shipping notification _NOa . The management server is the management server according to any one of claims 3 to 5, which cites claim 2 or claim 2.
The consignment starting point terminal is
When the delivery person tag ID of the delivery person tag carried by the traveling delivery person is read by the first delivery person tag ID reading means, the information of the delivery person tag ID is read to the management server. Send a patrol deliveryer arrival notification, including
In response to the patrol delivery person arrival notification, when the consignment acceptance request for the consignment task _Wa is received from the management server, the consignment acceptance request information regarding the consignment task _Wa included in the consignment acceptance request is notified. ,
When the consignment tag ID related to the consignment task _Wa included in the consignment acceptance request is read by the first consignment tag ID reading means in response to the notification of the consignment acceptance request information, the management server is notified. On the other hand, the traveling delivery person is provided with a traveling delivery person consignment means for performing _a process of transmitting the acceptance request for accepting the transportation request of the transportation task Wa.
When the patrol delivery person arrival notification is received from the patrol delivery person consignment means of the consignment starting point terminal, the patrol consignment request means of the management server is specified by the delivery person tag ID included in the patrol delivery person arrival notification. The visitor support system according to claim 10, wherein the request for acceptance of consignment is transmitted to the traveling delivery person. Each of the consignment task information in the consignment task management database includes delivery time information of the consignment.
The end point terminal is
A second visitor tag ID reading means for reading the visitor tag ID of the visitor tag carried by the arriving visitor by the end point RFID communication device.
The consignment tag ID of the consignment _Ba read by the second consignment tag ID reading means, the visitor tag ID read by the second visitor tag ID reading means, and the consignment tag ID are The delivery processing means for transmitting the delivery notification of the consignment _Ba including the delivery time, which is the read time, to the management server via the communication line is provided.
The management server
When the delivery notification of the consignment _Ba transmitted from the end point terminal via the communication line is received, the delivery time included in the consignment task information of the consignment _Ba in the consignment task management database. Delivery registration means, in which the information is the delivery time included in the delivery notification,
The visitor support system according to claim 7, wherein the visitor support system is provided.

Images