JP6551018B2 - Work support system and work support method - Google Patents

Description

  The present invention relates to a work support system and a work support method.

  SME managers and store managers are required to carry out many tasks in parallel, such as sales management, salary management, employee employment management, and creation of point of purchase advertising (POP). Be done. In this way, progressing a plurality of tasks in parallel complicates the progress management, and there is a risk of delay, deterioration of quality, or excess quality.

  There are tools to schedule a schedule for each task. The scheduling tool is provided, for example, as a web application, and can browse, add, or modify task information from a smartphone, a tablet, a personal computer, or the like.

  The summary of Patent Document 1 includes “a technology for generating task items, a technology for organizing task items, a technology for causing notification of task items, and a technology for consuming task items. In one approach, task items are generated based on input from the user and the context of the input, and in another approach, task items are used to intelligently organize task items into multiple lists. In another approach, one or more criteria, such as location, are used to determine when to notify a user of a task item. Different operations such as emailing, calling, texting and searching are enabled or performed automatically. "

Japanese Patent Application Publication No. 2014-518409

  In the scheduling tool, the input of each task is complicated. For example, in the above-described invention of Patent Document 1, the user must input for specifying a task.

  When the scheduling tool displays a large number of task indexes, the future task index is buried in the most recent task indexes, making it difficult to grasp. However, in the invention of Patent Document 1 described above, the case where a large number of task indexes are displayed is not taken into consideration.

  Therefore, an object of the present invention is to make it possible to easily grasp future task information by a work support system and a work support method.

In order to achieve the above object, the present invention
A work support system that supports task execution by displaying a task index on a display device,
A first display means for displaying a list of unprocessed task indexes in an executable period in a first area;
An announcement index of a task whose period until the task becomes executable within a predetermined period in a second area different from the first area, or a prediction index of a task predicted based on the past task execution status Second display means for displaying
It is a work support system characterized by having.

  According to the present invention, future task information can be easily grasped by the work support system and the work support method.

It is a block diagram which shows the outline of the work assistance system in this embodiment. It is a mode transition diagram of a work support system. It is a figure explaining the main screen of a ToDo portal. It is a flow chart which shows notice processing. It is a flowchart which shows a prediction process. It is a figure which shows a prediction task edit screen. It is a mode transition diagram which concerns on prediction processing.

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.
FIG. 1 is a block diagram showing an outline of a work support system in the present embodiment.
The work support system 1 includes a user authentication unit 2, a task management unit 3, a task database 41, a work calendar database 42, and a work support application 5. The user authentication unit 2, the task management unit 3, and the work support application 5 are embodied by a web server (not shown) executing a work support program. The work support system 1 supports the execution of tasks by the user by displaying the task index on a display device such as the smartphone 61 or the personal computer 62. For example, when the task support system 1 detects a click on the task index, the task support system 1 activates one of the task support applications 5 to cause the user to perform the task.

  The work support application 5 includes a sales management application 5a that manages store sales, an accounting management application 5b that manages store accounting, a salary management application 5c that manages employee salaries, and a work management that manages employee shifts. Examples of the application 5d include a POP creation application 5e that creates a POP, but are not limited thereto. The attendance information collected by the time recorder 63 is used by the work management application 5d. Sales information collected by a POS (Point of Sales) cash register terminal 64 is used by the sales management application 5a.

The user authentication unit 2 displays a login screen on the terminal that has accessed the work support system 1, and authenticates whether or not the user is a registered user.
The task management unit 3 includes a list display unit 31 that displays task indexes as a list, a gadget display unit 32 that displays gadgets, and an editing unit 33 that displays items that make up the task index in an editable manner. The The list display unit 31, the gadget display unit 32, and the editing unit 33 are realized by transferring a program described in, for example, JavaScript (registered trademark) to the smartphone 61 or the personal computer 62 and executing it.

The list display unit 31 (first display unit) displays the unprocessed task index in the executable period on a display device such as the smartphone 61 or the personal computer 62. Here, the unprocessed task index is a screen element configured to display task information that the user has not processed yet and to activate the work support application 5 related to the task by clicking or the like.
The gadget display unit 32 (second display means) is a task prediction index that is predicted based on an execution status of a past task, or a task prediction index in which a period until a day when the task can be performed is within a predetermined period. Is an area to display. The gadget display unit 32 (second display unit) has a smaller screen area than the list display unit 31. Thereby, the notice index and the prediction index can be displayed in a different area from the unprocessed task index. Here, the notice index and the prediction index are screen elements that display task information and call a predetermined operation by clicking or the like.

FIG. 2 is a mode transition diagram of the work support system 1.
By displaying a URL (Uniform Resource Locator) of the work support system 1 on a Web browser or the like, a work support service is activated. Immediately after startup, the work support system 1 displays a login screen (mode M10).
When the user performs a login operation on the login screen in mode M10, the screen transitions to the portal screen (mode M11) of ToDo. The task screen can be selected and logged out on this ToDo portal screen. Note that ToDo is a task that the user should perform.

When the predicted task transits to an unprocessed task on the portal screen of mode M11, the screen transits to a predicted task edit screen (mode M13) for editing this task. When editing is completed or canceled on the prediction task editing screen in mode M13, the original portal screen (mode M11) is restored.
When a task index is selected on the portal screen of mode M11, the corresponding application is activated, and transition is made to one of the application screens (modes M12a, M12b,...). On these application screens, the application can be closed and logged out.
When the user ends the application on the application screen such as mode M12a, the portal screen returns to mode M11.
When the user logs out on the portal screen of mode M11 or the application screen such as mode M12a, the screen returns to the login screen (mode M10).
As described above, the work support system 1 can not only display the unprocessed task index on the ToDo portal screen but also activate the application related to the unprocessed task index to process the unprocessed task. .

FIG. 3 is a diagram for explaining the main screen 7 of the ToDo portal.
As shown in FIG. 3, the main screen 7 includes a menu area for displaying menus 71a to 71e, an account icon 72, a gadget pane 73, a task input text box 74, a narrowing area 75, and a ToDo list pane 76. It is comprised including.

An icon relating to sales management is displayed in the menu 71a, and when the menu 71a is clicked, the sales management application 5a (see FIG. 1) is activated.
An icon relating to accounting management is displayed on the menu 71b, and when the menu 71b is clicked, the accounting management application 5b is activated.
An icon related to payroll management is displayed in the menu 71c, and when the menu 71c is clicked, the payroll management application 5c is activated.
An icon relating to work management is displayed in the menu 71d, and when the menu 71d is clicked, the work management application 5d is started.
An icon relating to POP creation is displayed in the menu 71e, and when the menu 71e is clicked, the POP creation application 5e is activated.

  When the account icon 72 is clicked, a logout button is displayed together with the user's account name. Logout is performed by clicking this logout button, and a transition is made to the login screen shown in FIG.

In the gadget pane 73 (second area), one or more gadgets are displayed by the gadget display unit 32 (see FIG. 1), and these gadgets provide various functions such as information presentation and editing. In the gadget pane 73, for example, a sales bulletin gadget 9a for presenting sales information, notice indexes 9b and 9c for notifying future tasks, a forecast index 9d for presenting task information that is expected to be drafted in the future, and the like are displayed. The That is, the notice indexes 9b and 9c, the prediction index 9d, and the like are a kind of gadget. The gadget pane 73 is configured to be scrollable by the user.
An icon 91, a title 92, and a comment 93 are displayed in the notice indexes 9b and 9c and the prediction index 9d. The icon 91 is an icon relating to a task related to the notice indexes 9b and 9c and the prediction index 9d. The title 92 includes information on the types of these gadgets and information on the task executable period. The comment 93 is a comment statement relating to the content of this task.
When the notice indexes 9b and 9c are clicked, the notice indexes 9b and 9c disappear from the gadget display unit 32, and are displayed on the ToDo list pane 76 as the unprocessed task index 8. When the prediction index 9d is clicked, a prediction task editing screen to be described later is displayed, and task information related to the prediction index 9d can be edited. When editing is completed, the prediction index 9d disappears from the gadget display unit 32, and is displayed in the to-do list pane 76 as the unprocessed task index 8.

  The task input text box 74 is a character string input area. By default, a text “Please enter a task.” Is displayed. When a character string is input to this area and the return key is pressed, task information is newly registered, and a new unprocessed task index is added to the ToDo list pane 76.

In the narrow-down area 75, an icon for narrowing down the task index displayed in the ToDo list pane 76 is displayed. For example, when the user clicks an icon related to sales management, the task index displayed in the ToDo list pane 76 is narrowed down to that related to the sales management application 5a.
The ToDo list pane 76 (first area) is an area for displaying a list of one or more task indexes, and is configured to be scrollable by the user. In the ToDo list pane 76, a list including unprocessed task indexes 8a to 8d is displayed by the list display unit 31 (see FIG. 1).

  The unprocessed task indexes 8a to 8d are horizontally long rectangles, an application icon 81 on the left side, a central comment 82, a scheduled execution date 83 on the lower side, a draft date 84 on the upper right side, and a processed check box 86 And includes a thumbnail 85 as necessary. The unprocessed task indexes 8a to 8d indicate to the user information on tasks that have not been processed yet. Hereinafter, when the unprocessed task indexes 8a to 8d are not particularly distinguished, they are simply referred to as the unprocessed task index 8.

  In the unprocessed task indexes 8a to 8d, the scheduled execution date 83 is displayed in the latest order. As a result, the work support system 1 can explicitly display the unprocessed task index 8 that is close to the scheduled execution date 83 and thus has a high degree of urgency.

The application icon 81 is an icon of an application for processing an unprocessed task related to the unprocessed task index 8. The comment 82 is a comment on an unprocessed task related to the unprocessed task index 8. The scheduled execution date 83 is the date of the deadline for processing the unprocessed task related to the unprocessed task index 8, and the remaining days until the scheduled execution date 83 are displayed next to it. The draft date 84 is, in principle, the date on which the unprocessed task index 8 was drafted, but if the unprocessed task index 8 is modified, the modified date is reflected on the draft date 84. The thumbnail 85 is a thumbnail image indicating details or processing results of an unprocessed task related to the unprocessed task index 8.
The processed check box 86 is checked by the user operation when the processing of the task related to the unprocessed task indexes 8a to 8d is completed.

  As described above, the unprocessed task index 8 having a high degree of urgency is displayed in the ToDo list pane 76 (first area), and the notice index or prediction having a low degree of urgency and different nature is displayed in the gadget pane 73 (second area). The index etc. are displayed. As a result, the user can immediately grasp the unprocessed task index 8 having a high degree of urgency, and it is possible to prevent confusion in advance. Also, the user can easily grasp the information of the advance notice index and the prediction index which are preferably grasped in advance, although the degree of urgency is relatively low.

FIG. 4 is a flowchart showing the notice process.
When displaying task information linked with the task calendar database 42 (see FIG. 1), the task management unit 3 processes each task linked with the task calendar database 42 in steps S11 to S14.
The task management unit 3 obtains task information from the business calendar database 42 (step S11), and determines a task executable period (step S12).

The task management unit 3 displays the task whose feasible period is approaching within one month as a notice task index on the gadget pane 73 on the left side of the ToDo list pane 76 (step S13), and sets the unprocessed task index 8 from the feasible period. The information is displayed on the ToDo list pane 76 (step S14), and in other cases, the process proceeds to step S15. Here, the feasible period is a period in which the task can be performed, for example, a filing period in the task of finalization. The end of the feasible period is the planned date 83.
In step S15, the task management unit 3 returns to the process of step S10 if task information linked with the business calendar database 42 remains, and ends the process of FIG. 4 if all the task information is processed. .

FIG. 5 is a flowchart showing the prediction process.
The task management unit 3 detects task information repeated a plurality of times from the task database 41 (step S20), and determines the presence or absence of the detected task information (step S21).
In step S21, the task management unit 3 predicts the feasible period of this task based on the task database 41 if there is detected task information (step S22), and the predicted feasible period is within one month. It is determined whether there is any (step S23). If there is no task information detected by the task management unit 3 in step S21, the process of FIG.
If the feasible period predicted in step S23 is within one month, a predicted task index is generated from the detected task information, and the gadget display unit 32 (see FIG. 1) displays the gadget pane 73 (see FIG. 3). Display (step S24). If the feasible period predicted in step S23 is not within one month, the process in FIG. 5 is terminated.

FIG. 6 is a diagram showing the prediction task editing screen 100. As shown in FIG.
For example, when the user clicks on the prediction index, the screen shifts to the prediction task editing screen 100 shown in FIG.
The prediction task editing screen 100 is configured to include an application type combo box 101, a comment input area 102, and an enabled period input box 103, and further includes an OK button 104 and a cancel button 105.
The application type combo box 101 is a menu for designating the application type related to this task. Here, work management is displayed, and clicking the inverted triangle on the right side displays a menu of all application types that can be selected.

  The comment input area 102 is a text box for editing a comment constituting this task information. In the comment input area 102, comments given to the same type of tasks repeated in the past are described. The user can easily input a comment by leaving only one of the comments and deleting the other.

The feasible period input box 103 is a text box for designating the feasible period constituting the task information. For example, when the deadline date of this task (the end of the availability period) is changed, or when the beginning of the availability period is changed, the user changes the date of the availability period input box 103.
The OK button 104 is a button for reflecting these inputs and ending the editing. The cancel button 105 is a button for discarding these inputs and ending the editing.

FIG. 7 is a mode transition diagram according to the prediction process.
Initially, information of the predicted task is displayed as a prediction index in the gadget pane 73 (see FIG. 3) (mode M20). When the user clicks and selects this prediction index, the prediction task editing screen 100 (see FIG. 6) is opened (mode M21), and the information of the predicted task can be edited.
When the OK button 104 is clicked on the prediction task edit screen 100 (see FIG. 6) in the mode M21, the prediction index disappears from the gadget pane 73, and the information of this task is displayed on the ToDo list pane 76 instead. 8 is displayed. When the cancel button 105 is clicked on the prediction task edit screen 100 (see FIG. 6), this prediction index remains displayed in the gadget pane 73 (mode M20).
The information on the future task predicted mechanically may be different from the information on the task to be actually performed. In the present embodiment, since the predicted task information is edited and added to the unprocessed task index 8, the unprocessed task index 8 is left in a state different from the task information to be actually performed. There is nothing.

(Modification)
The present invention is not limited to the above-described embodiment, and can be modified without departing from the spirit of the present invention. For example, there are the following (a) to (e).
(A) As a result of editing the forecast task, if the display requirement of the preview index is satisfied, for example, the start of the feasible period is the future within one month, it is added to the business calendar database 42 as a new preview index. It may be displayed on the gadget pane 73.
(B) The notice index displayed in the gadget pane 73 is limited to the task executable period in the future, and the unprocessed task index in the ToDo list pane 76 is limited to the current task executable period. May be.
(C) The notice index displayed in the gadget pane 73 and the unprocessed task index of the to-do list pane 76 may be arbitrarily replaceable by user operation.
(D) The target for editing task information is not limited to forecast task information. Information on the advance notice task may be editable.
(E) If the work support system predicts the same task at a time close to the feasible period of the advance notice task (for example, overlap of the feasible periods or close proximity of the feasible period), the predicted task at the time of the prediction The information may be discarded. This makes it possible to suppress the display of the prediction index having the same content as the advance index.

The invention described in the scope of claims attached to the application of this application will be added below. The item numbers of the claims described in the appendix are as in the claims attached at the beginning of the application for this application.
[Appendix]
<Claim 1>
A work support system that supports task execution by displaying a task index on a display device,
A first display means for displaying a list of unprocessed task indexes in an executable period in a first area;
Prediction index of a task in which a period until a day when the task can be performed is within a predetermined period in a second area different from the first area, or a prediction index of a task predicted based on the past task execution status Second display means for displaying
A work support system characterized by comprising:
<Claim 2>
When the prediction index displayed in the second area is selected by the second display means, the selected prediction index is changed to display in the first area by the first display means. An editing means for displaying the selected prediction index in an editable manner,
The work support system according to claim 1, characterized in that:
<Claim 3>
A work support method for supporting task execution by displaying a task index on a display device,
A first display step of displaying a list of unprocessed task indexes in an executable period in a first area;
Prediction index of a task in which a period until a day when the task can be performed is within a predetermined period in a second area different from the first area, or a prediction index of a task predicted based on the past task execution status A second display step for displaying
A work support method characterized by comprising:

1 work support system 3 task management unit 31 list display unit (first display means)
32 Gadget display section (second display means)
33 Editor 8 Unprocessed Task Index

Claims (3)

A work support system that supports task execution by displaying a task index on a display device,
A first display means for displaying a list of unprocessed task indexes in an executable period in a first area;
Prediction index of a task in which a period until a day when the task can be performed is within a predetermined period in a second area different from the first area, or a prediction index of a task predicted based on the past task execution status Second display means for displaying
A work support system characterized by comprising: When the prediction index displayed in the second area is selected by the second display means, the selected prediction index is changed to display in the first area by the first display means. An editing means for displaying the selected prediction index in an editable manner,
The work support system according to claim 1, characterized in that: A work support method for supporting task execution by displaying a task index on a display device,
A first display step of displaying a list of unprocessed task indexes in an executable period in a first area;
Prediction index of a task in which a period until a day when the task can be performed is within a predetermined period in a second area different from the first area, or a prediction index of a task predicted based on the past task execution status A second display step for displaying
A work support method characterized by comprising: