JP6309774B2 - Work instruction apparatus and collection sorting method - Google Patents

Description

  The present invention relates to a work instruction apparatus and a collection and sorting method capable of picking (collecting) products ordered on the Internet from a store and efficiently sorting them into containers for each orderer.

In recent years, in supermarkets, home delivery services that receive orders on the Internet and deliver ordered products from the nearest store of the orderer to a private home are becoming popular. These online supermarkets are beginning to spread with the progress of an aging society because they do not have to go out for shopping.
The most labor-intensive work in the operation of this net supermarket is the work of collecting ordered goods from the store, sorting them by orderer, and delivering them. In particular, this work must be collected in the cart while looking at the order slip for each sales floor at the store closest to the orderer. Therefore, further improvement in efficiency is required.
As a system that can meet this requirement, for example, a warehouse management method described in the following patent document is known.

JP 2002-31447 A

  However, since this management method is based on the management of cargo work in a distribution warehouse, there is a problem that it is difficult to introduce in a supermarket that collects and orders products in a store. In particular, the net supermarket has to deliver the ordered products from the store nearest to the orderer within a specified time, so that there is a problem that delivery is delayed if it takes time to collect and sort the ordered products. In addition, there is a problem that a small-scale store developed in a rural area has a small backyard, so that there is not enough space for sorting the collected ordered products by orderer.

  The present invention is intended to solve these problems, and provides a new work instruction apparatus and a new collection / sorting method capable of efficiently collecting and sorting ordered products without sufficient work space. Is an issue.

  In order to solve the above problems, the present invention is a work instruction device that picks up (collects) products ordered on the Internet from a stock place (store) and sorts them according to the orderer, and orders the ordered products. It is characterized by comprising output means for rearranging items in order of products having the largest number of users and outputting them as a picking instruction table.

  Members who use the online supermarket order the necessary products from the products posted on the dedicated site or the products on the insert flyers via the Internet. The ordered product is transmitted as order data as shown in Table 1 from the network server at the headquarters to the nearest store in the region. Then, the work instruction apparatus installed in the store rearranges the received order data in the order of the products having the largest number of orderers, and outputs a picking instruction table arranged in the picking order as shown in Table 2, for example. When there is a display in the picking cart, a picking instruction sheet is displayed on the display. If there is no display, it is output as a form.

  While looking at the instruction table, the worker collects the ordered items in the order of picking from the display shelves and warehouses of the store in the order quantity. At that time, only the amount corresponding to the sorting space provided in the backyard is collected. For example, if the sorting space is filled with the top three products D, E, and B, the top three products are collected in advance. Alternatively, collection is performed in order from the top, and when the sorting space is full, the work is interrupted without picking the next-order product.

  Subsequently, the worker reads and inputs these product codes with a barcode scanner, for example, in order to make the work instruction device recognize the picked products. Alternatively, by specifying the products D, E, and B displayed on the display of the work instruction device and the display of the picking cart, the work instruction device is notified of the completion of picking of those products.

  When the picking operation is completed in this manner, the work instruction device of the present invention identifies the orderers (members) who have all the ordered products with the picked products D, E, B, and identifies those orderers (members). A sorting instruction table for sorting the picked products D, E, and B is output to the output means.

  In the example of Table 1, since all the products ordered by member No. 2 and member No. 4 are available for the three products B, D, and E, the work instruction device works the sorting instruction table (vote) as shown in Table 3. Output to the indicator or printer.

  The worker looks at the instruction table, first prepares the containers for these members No. 2 and 4, and then looks at the sorting instruction table and arranges No. 2 and No. 4 in the sorting space. The picked products B, D, and E are sorted into member containers. When this is completed, the work instruction device is operated to make the work instruction device recognize completion of sorting. Then, the work instruction device confirms that all the ordered products of those members are prepared, and then outputs a shipping slip to be sent to those members from the printer. The worker attaches the shipping slip to the corresponding member container and turns it to the shipping area.

  However, in this case, since some of the picked products B, D, and E still remain in the sorting space, the work instruction device selects members who have not yet sorted the picked products B, D, and E. Extraction is performed and a sorting instruction table for sorting the remaining products B, D, and E is output to the members. Table 4 shows an example of the sorting instruction table.

  The operator sorts the remaining products B, D, and E into No.1, No.3, and No.5 member containers while looking at the sorting instruction table. Inform the indicating device. Then, the work instruction device confirms whether or not all the ordered products of those members are available. However, in this case, since these members have also ordered other products, the work instruction device outputs, for example, a picking instruction table as shown in Table 5 as products to be picked next for these members. To do. In this case, if there is a display in the picking cart, the output is output to the display. If there is no display, the picking instruction sheet is output from the printer.

  The operator collects the designated number of designated products A and C while looking at the picking instruction table, and notifies the work instruction device of the completion of picking of these products A and C in the same manner as described above. . Then, the work instruction device outputs a sorting instruction table as shown in Table 6, for example, indicating the sorting destination (member) and the number of sorting for these products A and C.

  Based on the sorting instruction table, the worker sorts the picked products A and C into the corresponding member containers, and when the sorting is completed, the worker notifies the work instructing device that sorting is completed. Then, the work instruction device checks whether or not all the ordered products of those members are ready, but in this case, the ordered products of members No.1, No3, and No.5 are all ready. The instruction device outputs a shipping slip to be sent to those members. The worker attaches those shipping slips to the corresponding member containers and turns them to the shipping area.

  In this way, first, the products are picked in the order of the products with the largest number of orderers, then the orderers that have all the ordered products are extracted from those picked products, and picking is performed for the extracted orderers. Since there is no need for a large work space, it is possible to quickly create a container with all the ordered products.

  In addition, the collection and sorting method according to the present invention includes a step of collecting products ordered on the Internet from a stock location (store) in order of products having the largest number of orderers, and an orderer who has all the ordered products using the collected products. And a step of sorting the collected products for the extracted orderer.

  In this way, it is possible to quickly send out the container of the orderer who has all the ordered products with the collected products, so there is no need to place a large number of containers without the ordered products in a narrow backyard.

  According to the work instruction device of the present invention, products ordered on the Internet are picked in order of products with the largest number of orderers. Therefore, even if the picked products are not stored in the sorting area for a long time, they are immediately sorted. Can be turned. Therefore, the collection work can be efficiently performed in a short time compared to the conventional collection form in which products are collected for each orderer.

  In addition, according to the present invention, since the picked products are preferentially sorted to the orderer who has all the ordered products with the picked products, the container having all the ordered products can be quickly created. Can do. Accordingly, since it is not necessary to arrange a large number of containers in progress, it is possible to efficiently create a container that can be shipped even in a small backyard.

  Furthermore, according to the collection and sorting method according to the present invention, a shipping container in which all the ordered items are prepared is produced one after another with a small amount of ordered items that have been picked. Therefore, even if the shipping processing amount of the container increases due to the increase in members of the net supermarket, it can sufficiently cope.

The schematic block diagram which shows an example of a net super system. 1 is a configuration block diagram of a work instruction device according to an embodiment of the present invention. The flowchart which showed an example of the operation | movement flow of the said work instruction apparatus.

  Hereinafter, an embodiment of the present invention will be described with reference to the drawings.

(1) Schematic Configuration of Net Super System FIG. 1 shows a schematic configuration of the net super system. In this figure, the headquarters 10 of the supermarket registers various products that can be sold on the network in the network server 11 and accepts customer orders from a dedicated site on the Internet 100.
On the other hand, customers who want to use the Internet supermarket register in advance from this dedicated site.

The customer 20 who becomes a member orders a desired product via the Internet 100 from the personal computer 21 or a smartphone (not shown). At that time, the delivery time can be designated.
The ordered data (product name, quantity) is managed by the network server 11 of the headquarters 10. When the order time comes, the order data is transmitted to the store 30 close to the customer's address via the existing network 12. To do. The transmitted order data is registered in a work instruction device 31 provided in the store 30.

  A store controller 32 installed in the office and a POS register 33 installed in each sales floor are connected to the local supermarket (store) 30 via the LAN 13. The work instruction device 31 is installed in the sorting space of the backyard and is connected to the store controller 32 via the LAN 13. When the work instruction device 31 receives the order data, the store controller 32 first confirms whether the ordered product is in the store. As a result, if there is a product, the process proceeds to the picking operation described later, but if there is an out-of-stock product, the product is ordered from a neighboring store or the order item including the out-of-stock product is entrusted to the neighboring store, It is designed to accept orders.

  FIG. 2 is a configuration block diagram of the work instruction device 32. In this figure, the work instruction device 31 is constituted by a computer, and realizes a picking instruction function, a sorting instruction function, and a communication function, which will be described later, by executing a predetermined program. The work instruction device 31 is connected to the display unit 41 and the output means 40 of the printer 42. The display unit 41 displays a picking instruction table and a sorting instruction table, and the printer 42 receives a picking instruction sheet. And sort instruction sheets are output. Further, when the cart display 51 is attached to the picking cart 50 shown in FIG. 1, the picking instruction table and the sorting instruction table are displayed in communication with the display 51.

  Further, these indicators 41 and 51 are constituted by a touch panel, and if a product name displayed on the picking instruction table or the sorting instruction table is touched and a completion key is operated, the picking work or the sorting work is finished. It is input to the work instruction device 31.

  FIG. 3 shows an example of a work flow for picking up ordered products from a store or warehouse using this work instruction device 31 and sorting the picked products by orderer.

  In this flowchart, when the order data is transmitted from the network server 11 of FIG. 1 to the work instruction device 31, the work instruction device 31 inquires of the store controller 32 whether or not the ordered product is in the store (step) S1, S2). As a result, if there is a product, the process proceeds to a picking operation. If the product is out of stock, the product is ordered from a neighboring store, or an order product including the out-of-stock product is entrusted to the neighboring store (steps S3 and S4). . However, in a system in which the merchandise host computer 14 of the headquarters 10 grasps the inventory status of each store online, such processing is omitted and the process proceeds from step S1 to step S5.

  Subsequently, the work instruction device 31 rearranges the received order data in the order of the products with the largest number of orderers, and displays the picking instruction table (the vote) as shown in Table 2 on the display 41 and the cart display 51, or And output to the printer 42 (step S5). While looking at it, the worker collects the displayed ordered items from the display shelf 60 (see FIG. 1) in the store or a warehouse (not shown) in the store and places them in the picking cart 50. If there is no cart display 51, a picking instruction sheet is printed out by the printer 42, and the picking operation is performed while viewing it.

  When the specified number of picked-up items is picked, the operator operates the display units 41 and 51 each time to set in the work instruction device 31 that the picking of the product is completed. Repeating such operations, when all of the displayed ordered items are picked, or the cart is filled with the picked items, and the picking end key (not shown) is operated to stop picking the next ordered item. If so, the work instructing device 31 recognizes that the picking is finished (step S6), extracts the orderer who has all the ordered products from the picked products, and picks them to the extracted members. A sorting instruction table as shown in Table 3 for sorting the products is displayed on the display devices 41 and 51 (step S7).

  In the meantime, the worker carries the full picking cart 50 to the sorting space provided in the backyard. And since the member number which became the classification object is displayed in the displayed classification instruction table, the container 52 (refer FIG. 1) of those members is prepared, and it picks there, seeing the classification instruction table Sort the ordered items that have been ordered. In that case, the picked-up ordered items may be arranged on a temporary storage shelf, taken out from there, and sorted into each container 52.

  When the sorting of one item is completed, the operator operates the indicators 41 and 51 to set in the work instruction device 31 that the sorting of the product has been completed. When such work is repeated and the sorting of all picked products is completed, the work instruction device 31 recognizes that the sorting work is finished (step S8). Subsequently, the work instruction device 31 checks whether or not there is an orderer who has all the ordered products (step S9). If there is an orderer, a shipping slip to be sent to the corresponding orderer is output from the printer 42 (step S10). The worker attaches it to the corresponding member container 52 and turns it to the shipping area (step S11).

  Subsequently, the work instruction device 31 checks whether or not the sorting has been completed for all the orderers (step S12). As a result of the check, if the sorting is completed, the process returns to step S1, but if not, it is checked whether the picked product still remains in the sorting space (step S13). As a result, if it remains, the work instruction device 31 extracts members whose picking products are not yet sorted, and outputs a sorting instruction table as shown in Table 4 for sorting the remaining products to those members. (Steps S13 and S14). The worker sorts the remaining products into designated member containers while looking at the sorting instruction table. When the sorting is completed and the work instruction device 31 confirms the completion (step S8), the orderer who has all the ordered products is confirmed in the next step S9. If there is a complete orderer, the shipping slip to be sent to the orderer is output (step S10). If not, the process proceeds to step S15 via steps S12 and S13.

  In step S15, a picking instruction table for collecting products that have not been picked is displayed on the display devices 41 and 51. Alternatively, the picking instruction form is output to the printer 42. While looking at the instruction table (votes), the worker picks the designated order items from the store in the order quantity and places them in the picking cart 50. When the work instruction device 31 confirms the end of picking (step S6), the process proceeds to step S7 in the same manner as described above.

  By repeating this process, we will create a shipable container with all the ordered items with the amount of ordered items that can be brought into the sorting space.

As mentioned above, although one Embodiment of this invention was described, this invention is not limited to this, Other aspects are employable. For example, a label printer that issues a delivery label may be connected to the work instruction device 31, and the label may be attached to the container 52 that can be delivered and then sent to the home delivery service. Further, such a series of operations may be performed separately for shipping flights and delivery routes. In addition, when there is a shortage product, the work may be started after confirming with the orderer whether it is in time for delivery at a later date without entrusting it to a nearby store.
The picking instruction table and the sorting instruction table shown in each table are examples, and are not limited to these.

31 work instruction device 40 output means 41 display as output means 51 cart display as output means 100 Internet

Claims (2)

  A device for collecting products ordered on the Internet from stock locations and sorting them by orderer, comprising an output means for sorting the ordered products in order of products ordered by the number of orderers and outputting them as a picking instruction table A work instruction device characterized by that.   The work instruction device according to claim 1 is for identifying an orderer who has all the ordered products from the products picked based on the picking instruction table, and for sorting the products picked by the identified orderers. The sorting instruction table is output to the output means.