JP5581272B2 - User movement process prediction device and operation information notification device using the same - Google Patents

Description

  The present invention relates to a user movement process prediction apparatus that inputs information provided by a user and predicts a user's movement process in relation to a transportation system managed by a diagram (timetable), and a predicted user movement process. In addition, the present invention relates to an operation information notification device that notifies a user of related operation information (for example, occurrence status of delays, disconnection, suspension of service, etc. of transportation facilities).

  When daily transportation such as trains and buses are greatly delayed due to vehicle troubles or personal injury, they are caught up in unexpected congestion at stations and the like, greatly affecting each passenger's schedule. In particular, when a large delay occurs in the commuting hours in urban areas, passengers may overflow into stations and become dangerous. In view of this, a system has been proposed in which passengers are used as passengers to report traffic information to each user using a mail function, etc., to reduce congestion at stations, etc. .

  For example, in Patent Document 1, a user terminal and an operation information management server for transportation facilities are connected via a network, and the transportation schedule information (route, departure / arrival station, arrival / departure time) used by the user from the user terminal to the server. Etc.) to search for the route of the transportation, and when using the section where the operation has failed, display the status of the operation failure (for example, delay) and the departure time and route of the alternative transportation A system and terminal are disclosed.

JP 2009-64382 A

  In the system disclosed in Patent Document 1 described above, it is necessary for the user himself / herself to input in advance strict schedule information including information on at least a route, a departure / arrival station, and a departure / arrival time as the transportation schedule information. is there. This information can be time consuming to input, or it can be time consuming and time consuming to find out where the nearest departure station is to the user or where the destination is closest to the destination. .

  The present invention has been made in view of the above points. The purpose of the present invention is to enable the user to enter (provide) information such as the departure time, departure station, and arrival station of the transportation facility used by the user. From the user schedule information related to the planned purpose of travel (for example, various events performed at the travel location), the route of the means of transportation (transportation) for that purpose, the departure station, the arrival station, and the individual user regarding the arrival and departure times of those stations An object of the present invention is to provide a device capable of predicting a moving process and a device for notifying a user of operation information of a transportation facility to be used based on the predicted moving step.

In order to achieve the above object, the present invention basically proposes the following apparatus.
(1) One receives user schedule information including the purpose of movement scheduled by the user via the network from the registered user terminal, the execution location and start time of the purpose, and at least (i) this user schedule From information, (ii) user location information sent from the user terminal, and (iii) route route information, map information and transportation schedule information prepared in advance in the database, the destination is directed to the place where the purpose is executed. It is a user movement process prediction device configured to predict a movement process including a movement route, a departure / arrival station of a route to be used, and a departure / arrival time and to provide the user via the network.

Here, the business scheduled by the user is a business that the user intends to move, regardless of the type, such as a business trip (meeting, meeting, lecture, etc.). , Sightseeing requirements (tour, leisure, etc.), homecoming requirements (stay at home, etc.), expedition requirements (games, etc.), commuting requirements (employment, etc.), commuting requirements (enrollment, etc.) Is also included.
(2) The other is that when the user's movement process is predicted via the user movement process prediction device, the movement process prediction information is used for the prediction movement process in addition to providing the user terminal with the movement process prediction information. When an operation abnormality occurs in a section of a transportation facility, the operation information notification device is configured to provide information related to the operation abnormality to the user terminal.

  Here, the operation information may be provided to the user (that is, the user terminal) by searching for an alternative route of transportation in addition to the state of the abnormal operation itself, and / or of the state of abnormal transportation operation. You may set so that progress may be collected sequentially and those operation information may be notified to a user.

  According to the present invention, the service (ie, travel process prediction, operation information) providing side to the user does not receive strict transportation information (departure / departure station, departure / arrival time, route information) from the user (user terminal). In both cases, it is possible to predict and provide the user with the user's movement process (departure / departure station, arrival / departure time, route information, etc.) suitable for the movement purpose from the user schedule that is the user's own movement purpose. As a result, the user is freed from the time and effort of checking the departure / arrival station, departure / arrival time, route, etc., and inputting it to the service providing system, and the user's schedule management function also serves as the transportation process prediction information acquisition function of the transportation facility, User convenience for the user can be improved. Further, the user of the transportation facility can appropriately take his / her action based on the operation information acquired from the system side.

It is a block diagram which shows the structure of the operation information notification apparatus (including a movement process prediction apparatus) of the transport system which concerns on Example 1 of this invention. It is a block diagram which shows the structure of the operation information notification apparatus of the transport system which concerns on Example 2 of this invention. It is a block diagram which shows the apparatus structure of the operation information notification apparatus of the transport system which concerns on Example 3 of this invention. It is a block diagram which shows the flow of data in the case of performing the system of user movement process prediction which concerns on Example 1 of this invention. It is a figure which shows an example of the schedule information provided from a user, when performing above-described user movement process prediction. It is a figure which shows an example of the map information used for an above-mentioned user movement process prediction. It is a figure which shows an example of route route information used for an above-described user movement process prediction. It is a figure which shows an example of the user movement process (travel process) estimated by the said Example. It is a figure which shows an example of the user information used for an above-described user movement process prediction. It is a figure which shows an example of the operation information used in connection with the said user movement process prediction. It is a figure which shows an example of the delivery information for every station and time zone used in connection with the said user movement process prediction. It is a figure which shows an example of the user delivery management information used in connection with the said user movement process prediction. It is a figure which shows an example of the diamond information used for the said user movement process prediction. It is an example of the sequence diagram which shows the outline | summary of the process flow of a user movement process prediction in the said Example, and the flow of information. It is another example of the sequence diagram which shows the outline | summary of the flow of a process of user movement process prediction in the said Example, and the flow of information. It is another example of the sequence diagram which shows the outline | summary of the flow of a process of user movement process prediction in the said Example, and the flow of information. It is another example of the sequence diagram which shows the outline | summary of the flow of a process of user movement process prediction in the said Example, and the flow of information. It is a figure which shows the flowchart which shows the detail of a process of S310 of FIG. It is a figure which shows the flowchart which shows the detail of the process of S313 of FIG. It is a figure which shows an example of the guidance screen display which shows the prediction result of the user movement process of the said Example. It is a figure which shows an example of the screen display of the operation condition containing the route guidance relevant to the said user movement process prediction. It is a figure which shows an example of the screen display of the recommendation information relevant to the said user movement process prediction. It is an example which shows the text of the guidance information of the operation condition by the mail relevant to the said user movement process prediction. It is a figure which shows an example of the information delivery terminal united with the ticket gate apparatus. It is a figure which shows an example of the information delivery terminal for station employees relevant to the said user movement process prediction. It is a figure which shows an example of the information delivery terminal united with digital signage. It is a block diagram which shows the flow of the data of the operation information notification apparatus which concerns on one Example 1 of this invention.

  The form for implementing this invention is demonstrated based on the Example shown below.

  FIG. 1 is a block diagram showing an operation information providing system using a computer as a service providing system including a transportation process prediction device and an operation information notification device according to Embodiment 1 of the present invention. This system is constituted by an information providing server connected to a user terminal via a network, for example. Here, a train is illustrated as an example of transportation, but the train is not limited to this, and may be any transportation that is managed in a diagram, for example, a bus or a passenger plane. It may be a combination of

  In the operation information providing system shown in FIG. 1, (i) a user movement process registered in the system is sent from a user terminal 112, for example, a portable terminal such as a mobile phone or a portable information device, via the network 111. The moving process prediction device 120 that predicts based on the coming user schedule information and the prepared diamond information, map information, route route information, etc., and (ii) the moving process information DB (DB: DB that stores information on the predicted moving process) (Database) 200, (iii) an operation information notification device 101 for notifying the user of predicted movement processes and operation information (information on accidents, delays, suspensions, etc.) of transportation related thereto, and (iv) User location information sent from the user terminal 112 (Here, the location information is the information input by the user in addition to the current location information of the user terminal having the GPS function. A location information management device (location information management means) 122 that manages location information (which may be location information on the ground), and (v) a route route that stores information about a route route including a company route or another company route An information DB 201, (vi) a map information DB 202 for storing information relating to a map necessary for this system, (vii) a diagram information DB 206 for storing a schedule of transportation facilities, and (viii) a user's purpose of movement, ie, a requirement A schedule management device (schedule management means) 121 for managing user schedule information, (ix) a schedule DB 210 for storing user schedule information, and (x) receiving operation information from a train company that joins this system and storing it in a database Operation management system 102, (xi) operation information DB 203 for storing operation information, and (xii) ) User information DB 204 for storing user information necessary for user registration (for example, identification number, name, address, occupation), and (xiii) for each station and time zone storing distribution information on transportation facilities for each station and time zone The distribution information DB 211 and (xiv) a mobile network 111 that can be used by a mobile body such as the user terminal 112 are included, and these elements are connected to each other. As a connection method, they are connected directly or via the network 110. In addition, the present system can communicate with the user terminal 112 via the mobile network 111. The network 110 may be a dedicated network constructed on a public network. The user terminal 112 is a mobile communication device such as a mobile phone or a mobile information terminal.

  In this embodiment, in order to reduce the influence when the system goes down, the configuration requirements used for movement prediction, that is, movement process prediction apparatus 120, schedule management apparatus 121, schedule DB 210, location information management apparatus 122, movement process prediction. The information DB 200, route route information DB 201, map information DB 202, user information DB 204, and diagram information DB 206 are distributed on the network 110. In addition, the operation information notification device 101, the operation management system 102, and the operation information DB 203 used for operation information notification are also distributed on the network 110.

  One of the main points of the system of the present embodiment is the moving process prediction device 120. FIG. 4 shows a data flow related to the movement process prediction device 120. In FIG. 4, in addition to the configuration requirements of the components (i) to (xiv) described above, the information distribution terminal 113, the distribution management information DB, the ticket gate device 130, and the third embodiment described in the second embodiment will be described. The travel industry system 123 is also shown.

  In FIG. 4, the schedule DB 210 stores user schedule information 300 sent from the user terminal 112 via the networks 111 and 110 via the schedule management device 121.

  The movement process prediction device 120 is configured to obtain user schedule information 300 from the schedule DB 210, user location information 1200 managed by the location information management device 122, and other route routes obtained from various DBs (201, 202, 206). Departure location including information on transportation (route route, departure / arrival station and arrival / departure time) used for the purpose of user movement based on information 500, map information 400 and transportation schedule information (1100, 1101) Predict the travel process from the destination to the destination. The movement process prediction information 600 is stored in the movement process prediction information DB 200.

  Another important point is in the operation information notification device 101. FIG. 27 shows the flow of data regarding the operation information notification apparatus 101.

  As shown in FIG. 27, the operation information notification device 101 includes user identification information 700 stored in the user information DB 204 in advance and user-compatible movement process prediction information 600 stored in the user movement process prediction information DB 200. The movement process prediction information 600 is acquired and provided to the corresponding user terminal 112. Furthermore, when the train operation abnormality accompanying the user movement process has occurred, the train operation information 800 including the operation abnormality section is acquired, and the guidance information is notified to the user terminal 112 that moves in the operation abnormality section. Furthermore, in the present embodiment, the operation information notification apparatus 101 also provides the user terminal 112 with the station and hourly distribution information 900 from the station and hourly distribution information DB 211.

  Here, prior to the description of the entire system for moving process prediction and operation information notification of the present embodiment, data used in the present embodiment will be described with reference to FIGS.

  FIG. 5 is a diagram illustrating an example of user schedule information 300 managed by the user terminal 112.

  The user schedule information 300 has a format for writing at least a message scheduled for the user to be moved, a start time of the message, a place where the message is performed (destination), and a user ID (ID: identification information). The user schedule information 300 may be managed by adding a scheduled end time. In FIG. 5, as the user schedule information 300, business trips (various meetings) are illustrated, but the present invention is not limited to this, and various items are targeted. For example, in the case of information on regular commuting and attending school as another example, the requirement is employment or school attendance. In the case of non-stationary tourism, the requirement covers scheduled actions at various tourist destinations.

  The user schedule information 300 is input to the schedule management device 121 by the user via the user terminal 112 and the network 111. The schedule management apparatus 121 records (stores) the user schedule information 300 in the schedule DB 210 for each user based on the user ID.

  FIG. 6 is a diagram illustrating an example of the map information 400 recorded in the map information DB 202.

  The map information 400 is information indicating various public and private places and their nearest stations and ticket gates in latitude and longitude.

  FIG. 7 is a diagram illustrating an example of route route information 500 recorded in the route route information DB 201.

  The route route information 500 includes at least a departure / arrival station (targeted for each station) along the timetable, a required time, and a use route. The departure / arrival station and the use route include information on a plurality of routes and railway companies as necessary.

  FIG. 8 is a diagram illustrating an example of the movement process prediction information 600 recorded in the movement process prediction information DB 200.

  The movement process prediction information 600 includes a user ID, a predicted departure place of the user movement process and its departure time, a train departure time at the nearest departure station, a train arrival time at the nearest destination station, a destination and its arrival. It shall have time. 8 is predicted based on the user schedule information 300 shown in FIG. 5 and using the map information 400 shown in FIG. 6, the route route information 500 shown in FIG. 7, and the diagram information shown in FIG. is there. The movement process prediction information 600 is recorded in the movement process prediction information DB 200 for each user. For each moving process from the initial departure point to the final destination, each transfer point, its nearest station (departure station), destination nearest station (destination station), eyes and its destination (purpose) The station is subdivided and recorded with time information. In the example of FIG. 5, the initial departure place is indicated by the position coordinates (latitude and longitude) of the mobile terminal, and the departure station, destination station, and destination of each other process are recorded by the name of the place. . A method of calculating each of these movement processes will be described later.

  FIG. 9 is a diagram illustrating an example of user information 700. The user information 700 includes at least a user ID for identifying the user and the user's mail address. The user ID is an ID of a user terminal or an ID (usually the same ID as the user terminal) of an electronic ticket (a fare debit card with a built-in semiconductor chip that records boarding information). The user information 700 is recorded in the user information DB 204.

  FIG. 10 is a diagram illustrating an example of train operation information 800. The operation information 800 includes information on at least a route, the direction of the route, a section in which an abnormality has occurred in the operation, and an operation status (status such as operation stoppage or delay). The operation information 800 is obtained from the operation management system 102 of each train company, and the obtained operation information 800 is recorded in the operation information DB 203.

  FIG. 11 is a diagram illustrating an example of the distribution information 900 for each station and time zone. The distribution information 900 for each station and time zone includes the name of the information distribution target station, the time zone for information distribution, and the content of information at the station and the surroundings (for example, shopping information, restaurant information, accommodation information, public facility information, etc. ). By recording the information to be distributed by specifying the time zone to be distributed to the DB, it becomes possible to provide information more appropriately for the user. The station and hourly distribution information 900 is recorded in the station and hourly distribution information DB 211.

  FIG. 12 is a diagram illustrating an example of user distribution management information 1000 recorded in the distribution management information DB 205. The user distribution management information 1000 has a user ID and distribution information. The user distribution management information 1000 generates in advance distribution guide information 1500 (which includes operation information, movement guide information, and station and surrounding distribution information as shown in FIG. 23) to be displayed on each user terminal. By recording the information, it is possible to immediately display the information when the user requests to display the information.

  FIG. 13 is a diagram illustrating an example of A line up diagram information 1100 and an example of B line down diagram information 1101 recorded in the diagram information DB 206. The schedule information includes timetable data of train operation for each line section and direction (upward and downward driving directions), and these data include the departure time of at least each station of the train scheduled to operate on each route.

  Here, the user movement process prediction device 120 on the information service providing side (server side) obtains the user schedule information 300 and the user position information to predict the user movement process (creation of the user movement process prediction information 600). The outline of the flow of processing and the flow of various data will be described with reference to the sequence diagram of FIG.

  First, a user ID, location information, and location information acquisition time are transmitted from the user terminal 112 to the location information management device 122 (S301). As the position information, one or both of the position information obtained by the GPS function of the user terminal (mobile terminal) 112 and the position information of the user estimated from the cell identification information of the base station to which the user terminal is connected are used. Alternatively, when the user uses a place different from the current position as the departure place, the departure place is transmitted as position information instead of the position information.

  The location information management device 122 transmits the user ID, location information, and location information acquisition time received in S301 to the movement process prediction device 120 (S304).

  The moving process prediction apparatus 120 uses the user information acquisition time as a key and the user schedule information scheduled by the user with respect to the user schedule DB 210 (this is recorded in the schedule DB 210 from the user terminal 112 via the network in advance). The schedule DB 210 transmits the requested user schedule information 300 to the movement process prediction device 120 (S306).

  The movement process prediction device 120 uses the location information sent from the location management device 122 as a departure point, and a place of execution of a business (purpose) included in the user schedule information 300 (see, for example, FIG. 5) as a destination. The first starting point and destination of the moving process are predicted from the latitude and longitude of the map information (S307).

  Furthermore, the travel process prediction device (calculation device) 120 searches the map information 400 for the nearest station for the departure point and the destination, and based on the route route information 500, the route to be used, whether there is a transfer, Search for departure / arrival stations. Furthermore, the user movement process prediction apparatus includes a program that reversely calculates time from a destination side, which is a place where a movement purpose (business) is executed, to a departure side when predicting a user's movement process. By this reverse calculation program, the arrival time t3 of the destination is set based on the start time of the destination execution included in the user schedule information 300, and the required time to the destination and the nearest station is calculated using the map information 400. The route arrival time t2 at the nearest destination station and the route departure time t1 at the nearest destination station are calculated from the destination arrival time t3, the required time, and the schedule information 1100 and 1101. . Furthermore, the required time between the departure station nearest to the departure point is calculated from the map information 400, and the departure point time t0 is calculated from the calculated time and the route departure time t1.

  The calculation method of the required time between the destination and the nearest station and the required time between the departure point and the nearest station will be described later with reference to the flowchart of FIG. This required time is determined by selecting walking or taxi conversion according to the distance.

  More specifically, the movement process prediction device 120 uses the latitude and longitude of the departure place and the destination (arrival place) obtained in S307 to map the nearest station e1 of the departure place and the nearest station e2 of the destination. A request is made to the DB (S308), and the map information DB transmits the requested nearest stations e1, e2 to the movement process prediction device 120 (S309). The nearest station is a station having the nearest departure point or destination distance, and the distance between latitude and longitude is a well-known Huveni distance calculation formula.

  Next, a time t2 at which the train arrives at the nearest destination e2 and a departure time t1 at the nearest destination e1 are calculated (S310 to S312).

  Here, with respect to details of the process of calculating the train arrival time t2 of the nearest station e2 and the departure time t1 of the departure place nearest station e1 obtained in the processes S310 to S312 of the movement process prediction device 120, flowcharts 18 and 19 are shown. Will be described.

  Calculate the distance between the departure point and its nearest station e1 from each latitude and longitude of the departure point and its nearest station e1, and move by this distance and walking conversion (or taxi conversion may be adopted depending on the distance) Time c1 is obtained (S201). Similarly, the distance between the destination and the nearest station e2 is calculated from the latitude and longitude of the destination and the nearest station e2, and the travel time c2 is calculated (S202). To calculate the departure time and the destination and the travel time to the nearest station, first calculate the distance using the well-known Hybeni distance calculation formula. If it is 4 km, the travel time can be calculated.

  The time schedule of the moving process is determined in order from the later scheduled time so as to meet the destination. Therefore, first, the scheduled start time of the user schedule acquired in S306 is set as the arrival time t3 of the destination (S203). Next, the temporary train arrival time t2 ′ of the nearest station e2 is calculated. The temporary train arrival time t2 ′ is a hypothetical arrival time before being determined by the diamond information, and is calculated from a time t2 ′ obtained by subtracting the travel time c2 from the destination arrival time t3 (S204: FIG. 14). Equivalent to S310).

  Next, the movement process predicting device 120 can arrive at the temporary arrival time t2 ′ and the train arrival time of the nearest station (destination nearest station) e2 to t2 ′ and the corresponding departure station nearest station e1. In order to retrieve the train departure time, the diagram DB 206 is requested for diagram information (that is, diagram information between the stations e1 and e2: see, for example, FIG. 13) (S301 in FIG. 19 and S311 in FIG. 14). The train arrival time of the destination nearest station e2 determined by this request is t2, and the train departure time of the departure place nearest station e1 is t1. The schedules related to t2 and t1 are transmitted to the movement process prediction device 120 (S312 in FIG. 14). A known Dijkstra algorithm is used to acquire the diamond information between the stations e1 and e2. Dijkstra's algorithm is widely used for train transfer guidance. Here, the schedule information between the receiving stations e1 and e2 is the departure station and the train departure time, the arrival station and the arrival time, and if there is a transfer station on the way, the transfer station and the arrival time there And departure time of transfer trains, and information on each route.

  Furthermore, the movement process prediction apparatus 120 calculates the departure time t0 of the user's original departure place (for example, the user's work place, home). t0 is a value obtained by subtracting the travel time c1 between the departure point and the nearest station from the train departure time t1 at the nearest station e1 (S302 in FIG. 19). The calculation method of the movement time c1 is as described above. Thereby, the movement process according to the user's schedule can be calculated as the movement time for each process from the departure place to the destination.

  The movement process prediction device 120 generates movement process prediction information 600 (see, for example, FIG. 8) from these times t0, t1, t2, and t3 (S313), and records it in the movement process prediction information DB 200 (S314). This is the end of the description of the sequence diagram of FIG.

  Such movement process prediction information 600 is stored in the DB 200 along with the user ID, and is distributed to the specific user to be scheduled via the network 111 and the user terminal 112.

  When a failure has occurred in the train section in the predicted movement process, the operation information 800 is distributed to the specific user together with the movement process prediction information 600. The outline of the processing flow until the notification of the operation information and the information flow will be described with reference to the sequence diagram of FIG.

  When an abnormality occurs in the route operation, the operation management system 102 first transmits and records the operation information 800 to the operation information DB 203 (S501), and notifies the operation information notification device 101 that an abnormality has occurred (S502). The operation information notification device 101 that has received the notification requests operation information from the operation information DB 203 (S503), and the operation information DB 203 transmits the operation information 800 to the operation information notification device 101 (S504).

  The operation information notification device 101 requests a user who uses a section (train diagram abnormality occurrence section) in which an operation is included in the operation information to be searched from the movement process prediction information 600 of the movement process prediction information DB 200. (S505) The movement process prediction information DB 200 transmits, as a search result, a list of user IDs that use sections in which an abnormality has occurred in operation to the operation information notification device 101 (S506).

  Further, the operation information notification device 101 requests the station and hourly distribution information DB 211 from the station and hourly distribution information DB 211 (S507), and the station and hourly distribution information DB 211 receives the station and hourly distribution information. Is transmitted (S508).

  The operation information notification device 101 creates user distribution management information 1500 (see FIG. 23) using the received user ID list, operation information, and movement process prediction information (S509). Details of processing for generating the distribution guide information 1000 (FIG. 12) included in the user distribution management information 1500 will be described later.

  The operation information notification device 101 transmits a user ID list to the user information DB, requests a mail address list corresponding to the user ID (S510), and the user information DB 204 sends the requested mail address list to the operation information notification device 101. Transmit (S511). The operation information notification device 101 transmits the user distribution management information 1000 including the guide information 1000 to the corresponding user via the mail address (S513).

  This is the end of the description of the flow of processing from when a failure occurs until notification of operation information to the notification target user.

  Next, an outline of a process flow for generating the user distribution management information 1500 that the information notification apparatus 101 distributes to the notification target user via the user terminal 112 and a display example of guidance information will be described.

  FIG. 20 shows an example of the user travel guidance information 1200. The user's travel guidance information 1200 is generated including the departure station, the destination station, and the transit station based on the schedule schedule of the route used in the travel process prediction information 600 of each user. If there is a delay in the route, the departure and arrival times are shifted backward by the delay time, and if the train on the route is scheduled for operation, the arrival time is unknown. With this movement guide information 1200, the user can understand details of the movement to be used in the future.

  FIG. 21 shows an example of user route guidance information 1300. The user's route guidance information 1300 draws a route according to the type of operation abnormality and the length of the delay time for the route in which the operation is abnormal for each user's use route, By changing the thickness of the line and the type of line, the route guidance information is generated by emphasizing the route on which the operation abnormality has occurred. With this route guidance information 1300, it is possible to understand which route of the route used by the user is delayed.

  FIG. 22 shows an example of user recommendation information 1400. The recommended information 1400 of the user is the recommended information 1400 along the distribution time zone using the predicted time (including departure and arrival) when the user passes each station from the distribution information 900 for each station and time zone in FIG. Generate. The recommended information 1400 can provide information in anticipation of user movement.

  20, 21, and 22, one or a plurality of pieces of information can be recorded as the distribution guide information of the user distribution management information 1500 (FIG. 23). Thereby, multiple types of guidance information can be notified to the user terminal in S512.

  FIG. 23 shows an example of a mail text of guidance information (user management information 1500) created using a plurality of types of information. This mail text is transmitted as user management information 1500 to the corresponding user terminal.

  According to the present embodiment, the service providing side (server) to the user, based on the user schedule and user position information sent from the user, the user's movement process (departure / departure station, departure / departure time, route) suitable for the purpose of movement Information etc.) can be predicted and provided to the user. Furthermore, the user can appropriately take his own action based on the operation information acquired from the service providing side.

  Next, a second embodiment of the operation information notification device of the present invention will be described.

  FIG. 2 is a block diagram illustrating a service providing system (operation information providing system using a computer: server) according to the second embodiment.

  The operation information service providing system in the present embodiment includes the same configuration requirements as those in the first embodiment, and further includes an information providing function in the ticket gate device 130, an information distribution terminal 113, and a distribution management information DB 205.

  Also in the operation information service providing system of the present embodiment, the user movement process prediction and the operation information provided in the first embodiment are performed in the same manner, so the explanation on this point is omitted and the added service provision is provided. The explanation is centered.

  Here, as a service to be added, the following modes can be considered.

  (I) The operation information notification device 101 provides the user terminal 112 with the movement process prediction information and the operation information based on the user schedule information as in the first embodiment, and an electronic ticket (for example, an IC built-in) that can acquire a user ID. If the user ID reading unit of the information distribution terminal installed in the ticket gate device or the station premises is touched with the electronic distribution card or user terminal capable of functioning as an electronic ticket) via the information distribution device To inform the user of the operation information and its progress status just in case.

  (Ii) Alternatively, even if the user terminal 112 does not have portability or is not portable, the user ID can be acquired in an electronic ticket purchased separately from the user terminal, When the ticket is touched on the ticket ID device or the user ID reading unit of the information distribution terminal installed in the station, the operation information and the progress status are notified to the user via the information distribution device.

  The outline of the process flow and the information flow for predicting the movement process prediction information 600 in this embodiment are shown in the sequence diagram of FIG. In this sequence, differences from the first embodiment are as follows.

  First, when the user who is executing the schedule passes the ticket gate device 130 on the route route, the user ID that can be acquired from the user's electronic ticket, the ticket ID that identifies the ticket gate device, and the time when the ticket has passed are used as the information acquisition time. And transmitted to the location information management device 122 (S401). The position information management device 122 recognizes the position of the user from the ticket ID and the installation position information of the ticket gate (S403).

  In this embodiment, an electronic ticket reading device whose position can be specified other than a ticket gate device, for example, a signage 2000 in a station or a train car, a terminal 1800 that can be carried by a station staff, a conductor, etc. The device ID and the user ID of the electronic ticket may be transmitted to the information management device 122, and the location information management device 122 may specify the location information of the user from the installation information of each terminal.

  In FIG. 15, the user movement process prediction of S404 to S414 corresponds to S304 to S314 of the sequence of FIG. 14 executed in the first embodiment, and the description thereof is omitted.

  The location information management device 122 transmits the user ID, ticket gate ID, and information acquisition time acquired with the electronic ticket to the operation information notification device 101 as shown in FIG. 17 (S611). FIG. 17 is a flowchart showing an overview of the flow of processing for distributing operation information and information flow in the second embodiment, and S601 to S609 correspond to S501 to S509 of the first embodiment shown in FIG. The user distribution management information created in S609 is recorded in the distribution management information DB 205 (S610).

  In the present embodiment, when the user ID, ticket gate ID, and information acquisition time acquired with the electronic ticket are transmitted to the operation information notification device 101, the operation information notification device 101 may correspond to the corresponding ticket gate device 130 and / or Corresponding user distribution management information 1500 (distribution guide information 1000) recorded in the distribution management information DB 205 is transmitted to the information distribution terminal 113 provided in the station (S612). The transmitted user distribution management information is displayed via the display unit of the information distribution terminal 113, and can provide the user with the additional services (i) and (ii) described above.

  As described above, the information distribution terminal 113 is installed in the ticket gate device, in the station premises, or by the station staff. 24, 25, and 26 show examples of the information distribution terminal 113. FIG.

  The information distribution terminal 113 in FIG. 24 is a terminal 1900 integrated with the ticket gate device 130, and includes a screen 1901 for displaying guide information and an electronic ticket (for example, IC ticket) reading unit 1902, and an electronic ticket By holding the user's electronic ticket over the reading unit 1902, the user ID recorded on the electronic ticket is read simultaneously with entrance / exit of the ticket gate, and the information distribution terminal 1900 reads the user distribution management information 1000 from the distribution management information DB 205. Acquired and read user ID information can be acquired from the user distribution management information 1000 using the read user ID as a key, and displayed on the screen 1902. In this case, it is preferable to arrange the information distribution terminal 113 at a position that does not interfere with other passers-by. Or you may make it send the signal to the effect that there was delivery guidance information so that a user can catch instantly.

  An information distribution terminal 113 in FIG. 25 is a terminal 1800 that can be carried by a station staff, a conductor, or the like, and includes a screen 1801 for displaying guidance information, an electronic ticket ID reading unit 1802, and a wireless communication unit 1803. By assigning the user's electronic ticket to the electronic ticket reader 1802, the user ID recorded on the electronic ticket can be read. The information distribution terminal 113 acquires the user distribution management information 1000 from the distribution management information DB 205, acquires the corresponding user distribution guide information from the user distribution management information 1000 using the read user ID as a key, and displays it on the screen 1801. be able to. Thereby, the station staff or the conductor can transmit the distribution guide information to the user.

  The information distribution terminal 113 in FIG. 26 is installed as a signage 2000 in a station or train car, and includes a screen 2001 for displaying guidance information and an electronic ticket reading unit 2002. A nearby map or advertising information in the vicinity is displayed. The signage 2000 reads the user ID recorded on the electronic ticket at the same time as entering and exiting the ticket gate when the user holds the user's electronic ticket over the electronic ticket reading unit 2002, and the information distribution terminal 1900 distributes The user distribution management information 1000 can be acquired from the management information DB 205, the corresponding user distribution guide information can be acquired from the user distribution management information 1000 using the read user ID as a key, and displayed on the screen 1902.

  The information distribution terminal 113 having various aspects described above may function as a server device. In that case, the information distribution terminal 113 receives the user ID transmitted from an information terminal such as a general personal computer or mobile phone, acquires the user distribution management information 1000 from the distribution management information DB 205, and receives the user ID from the user terminal 112. Using the ID as a key, the distribution guide information is acquired from the user distribution management information 1000 and transmitted to the user terminal. The user terminal can display the received distribution guide information on the terminal screen.

  Next, a third embodiment of the operation information notification device of the present invention will be described.

  FIG. 3 is a block diagram illustrating a service providing system (an operation information providing system using a computer: a server) according to the third embodiment.

  The operation information service providing system in the present embodiment has the same configuration requirements as those in the first and second embodiments, and the travel agency system 123 is connected to the operation information service providing system (information providing server) via the network 110. Has been.

  Also in the operation information service providing system of the present embodiment, the user movement process prediction and operation information execution performed in the first embodiment and the operation of the distribution information terminal in the second embodiment are performed in the same manner. Will be omitted, and the description will focus on providing the added service.

  When the itinerary system (computer system) manages the itinerary information of the users registered in the operation information service providing system, the operation information created in the first and second embodiments is used as the user terminal 113 and the travel information. Business system 123 is provided. The itinerary information is information including at least a user ID similar to the user schedule information, a start time, an end time, and a place of the target action at the moving place.

  According to the present embodiment, when the travel business is requested by the user to create an itinerary, the travel information service providing system can be used to notify the user and the travel agent, and the travel agent can quickly grasp the travel operation status. Has the advantage of being able to.

DESCRIPTION OF SYMBOLS 101 ... Operation information notification apparatus, 102 ... Operation management system, 110 ... Network, 111 ... Mobile network, 112 ... User terminal, 113 ... Information distribution terminal, 120 ... Movement process prediction apparatus, 121 ... Schedule management apparatus, 122 ... Position Information management device, 123 ... Travel industry system, 200 ... Movement prediction information DB, 201 ... Route route information DB, 202 ... Map information DB, 203 ... Operation information DB, 204 ... User information DB, 205 ... Distribution management information DB, 206 ... Diagram information DB, 210 ... User schedule DB, 211 ... Delivery information DB for each station and time zone.

Claims (13)

In an operation information notification device that uses a computer connected to a registered user terminal via a network, and that uses a user movement process prediction device for providing operation information of transportation to the user via the network ,
The user movement process prediction device receives user schedule information including a purpose of movement scheduled by the user via a network, an execution place of the purpose, and a start time from a registered user terminal, and at least (i) the user Including various databases of schedule information, (ii) user location information sent from the user terminal, and (iii) route route information, map information, and transportation schedule information prepared in advance. From, it is configured to predict the moving process including the moving route toward the place to execute the purpose, the departure and arrival station of the route to be used and the arrival and departure time, and to provide the user via the network,
The operation information notification device includes an operation information database that records operation information in a part of various databases used for notification of operation information, and predicts the movement process of the user via the user movement process prediction device. In addition to providing process prediction information to the user terminal, if an operation abnormality occurs in a section of a transportation facility used for a predicted moving process, operation information related to the operation abnormality is also provided to the user terminal. And
In addition, the operation information notification device includes a distribution information database for each station and time zone in a part of various databases used for notification of operation information, and predicts the movement process of the user via the user movement process prediction apparatus. Station name and information distribution time zone that is held in the distribution information database for each station and time zone, information distribution time zone, and the contents of the information in the station and its surroundings as the distribution information for each station and time zone, the user terminal The operation information notification device using the user movement process prediction device that is configured to be provided . In Claim 1, the said user position information is the operation information notification apparatus using the user movement process prediction apparatus which is the latitude / longitude information sent from the portable user terminal which has a GPS function, or the departure place information of the user schedule which a user inputs . In Claim 1, the said user position information recognizes ID of an electronic ticket, The operation information notification apparatus using the user movement process prediction apparatus which is the positional information identified by collation with the various terminals and the installation position . 4. The user movement process prediction device according to claim 1, wherein the user movement process prediction device is included in an information providing server connected to a user terminal via a network, and receives the user schedule information to receive user schedule information . An operation information notification device using a user movement process prediction device comprising schedule management means for recording in a database and position information management means for managing the user position information . 5. The user schedule information according to claim 1, wherein the user schedule information includes at least user identification information, a message to be moved, a place where the message is executed, and a format for writing a start time. The operation information notification apparatus using the user movement process prediction apparatus set to be sent from the terminal . In any one of Claims 1 thru | or 5, The said map information is stored in the map information database as information which shows various places public and private, and those nearest stations, and shows by latitude and longitude,
The user movement process prediction apparatus includes a program for calculating back time from a destination side, which is a place where the movement purpose is executed, to a departure side when predicting a user's movement process,
By this reverse calculation program, the arrival time (t3) of the destination is set based on the start time of the destination execution included in the user schedule information, and the destination information and the nearest station are obtained using the map information. From the destination arrival time (t3), the required time and the schedule information, the route arrival time (t2) at the nearest station is calculated and the departure station nearest station is calculated. A route departure time (t1) is calculated, and further, a required time between the departure station nearest to the departure point is calculated from the map information, and the departure time (t0) is calculated from the calculated time and the route departure time (t1). ) The operation information notification device using the user movement process prediction device for calculating . In any one of Claims 1 thru | or 6,
The travel process prediction device is also connected to a travel business computer system via the network, and when the travel business computer system manages the travel information of the user, the travel process prediction device receives the travel information from the travel business computer system. Based on the itinerary information, the travel process including the travel route of the itinerary, the departure / arrival station of the route to be used and the arrival / departure time is predicted based on the itinerary information, and the user and the travel business computer system The operation information notification apparatus using the user movement process prediction apparatus which becomes the structure to provide . In any one of Claims 1 thru | or 7,
The various databases used in the movement prediction is distributed on the network, moving step predicting apparatus itself, the user moving step predicting apparatus wherein are located on the network such that the one element of the distributed Used operation information notification device. In any one of Claims 1 thru | or 8,
The operation information notification device is included in an information providing server connected to the user terminal via a network, and the operation information database is included in a part of various databases used for notification of operation information, and user identification information and includes a user information database for recording user information including the mail address, the previous SL moves the process database of said user scheduling information used for prediction device, the information in the database in the database and the map information of the route path information And
When an operation abnormality occurs in the route section used by the user, at least (i) the user movement process prediction information, (ii) user information including the user identification information and the mail address, and (iii) the user An operation information notification device using a user movement process prediction device configured to create user-specific guide information from operation information of a section to be used and notify the user of the guide information . In claim 9, the notification of the guidance information to the user is performed by fetching mail address of the user that has been previously recorded in the user information database, and transmits the guidance information to the acquired mail address An operation information notification device using a user movement process prediction device. In any one of Claims 1 thru | or 10,
The various databases used for the notification of the operation information are distributed and arranged on the network like the various databases used for the movement process prediction. An operation information notification device using a user movement process prediction device arranged on the network so as to become one . In any one of Claims 1 thru | or 11,
The operation information notification device is also connected to a travel business computer system via the network, and when the travel business computer system manages the user's itinerary information, the operation information is transmitted to the user and the travel business. An operation information notification device using a user movement process prediction device configured to be provided to a computer system . In any one of Claims 1 thru | or 12,
The network is connected to at least one of a public information distribution terminal installed in an arbitrary station premises, a public distribution information terminal installed at a ticket gate, and a portable information distribution terminal possessed by a station staff, and the user is the user A user movement process prediction device configured to provide the operation information via a network when the user identification information is given to the distribution information terminal via an electronic ticket having the same user identification information as the terminal. Operation information notification device using

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