JP5526688B2 - Product management system and management method - Google Patents

Description

  The present invention relates to a merchandise management system, a management server, a management method, a management program, and the like. More specifically, for example, a technology such as a merchandise management system, a management server, a management method, a management program, and the like that manages a product destination. Related to the field.

  In recent years, with the spread of electronic commerce (for example, electronic commerce using Edy (registered trademark)), various services have been provided to users of such electronic commerce.

  For example, Patent Document 1 discloses a technique for providing service contents such as gifts to an e-mail recipient.

  In addition, “Edy gift”, which is a publicly known technology, is a service provider that exchanges points and miles that are added according to the frequency with which a customer user uses the service for electronic money Edy. Thus, the service is provided to the user or to give the Edy as a gift for a campaign.

  Patent Document 2 discloses a technique for managing content indicating various information captured by an IC card function. With the technology disclosed in Patent Document 2, for example, coupons, store guidance, and the like can be captured and used inside a mobile phone (for example, a storage device).

JP 2007-305087 A JP 2006-134210 A

  However, these technologies are services that provide information about products to users, not services that provide actual products. Therefore, in the case where the user wants to give an actual product to the other party, the user is limited to the case where the user obtains information on the contact information such as the address of the other party.

  In the above technology, the information related to the product is provided to the user by the business operator, and the user is not a sender of the information. Therefore, it is necessary to disclose the information provider (for example, the user's e-mail address) to the operator in advance, which is not preferable from the viewpoint of privacy protection.

  Therefore, the present invention has been made in view of the above-described problems, and an example of the purpose thereof is a description of a product management system, a management server, a management method, a management program, and the like that manage the destinations of products sold in stores. Related to the field.

The merchandise management system according to claim 1 is a terminal device that reads data from a portable device and writes data to the portable device via a non-contact reader / writer, and is connected to the terminal device via a communication means A product management system comprising a database in which information about products is recorded and managing the information about products, and a mobile device used by a user connected via a network, the terminal device Comprises a first transmission means for transmitting an issuance request including merchandise identification information to the management server when a voucher issuance request is made indicating that the product has a right to receive the merchandise. A server for receiving information indicating the issue request and receiving means for receiving the product identification information; and a voucher generating means for generating and storing information indicating the voucher Address information generating means for generating address information for the mobile device to access the management server and obtain information indicating the stored voucher; and address information for transmitting the address information to the terminal device A transmission means,
The terminal device further includes address information receiving means for receiving the address information, and second transmission means for transmitting the received address information to the mobile device used by the user via the contactless reader / writer. A portable device used by the user, the portable device receiving means for receiving the address information transmitted from the terminal device via the contactless reader / writer, and the received address information. Mobile device transmission means for transmitting to other portable devices , the portable device transmission means received the data transmission / reception via the communication means by an email realizing a mailer as a user interface The address information is transmitted to another mobile device, and the management server activates the mailer of the mobile device and sends the address information to the mobile device. And command generation means for generating a command to set as the reception data, further wherein the address information transmission means, further characterized that you send the command to the terminal device.

  According to this invention, when the management server issues a request for issuing the voucher, the mobile device accesses the management server, and acquires the information indicating the stored voucher. Information is generated and transmitted to the terminal device, and the one mobile device receives the address information transmitted from the terminal device via the contactless reader / writer and transmits it to the other mobile device. To do.

Therefore, even if a person who wishes to give a product to the other party does not obtain information on the contact information such as the address of the other party, the other party who obtained the address information may receive the product. it can. Further, the product can be given to the third party without knowing information about the contact information such as the address of the other party to a third party such as the store owner. In addition, third parties such as store owners can send the product to the other party without knowing information (email address or address, etc.) regarding the contact information of the person who wants to give the product to the other party. Can be given. In addition, since it is not necessary to deliver the product directly, it contributes to reducing the delivery cost. Furthermore, since the person who receives the product goes directly to the store, the store is guided to the store. Therefore, if a person who wants to give a product to the other party knows the mail address of the other party, the other party who has acquired the address information can receive the product. The third party who has acquired the address information can receive the merchandise without the third party such as the store owner knowing the mail address of the other party.

The merchandise management system according to claim 2 is the merchandise management system according to claim 1 , wherein the first transmission means further includes information for identifying the purchaser of the merchandise from another person. Product management information storage means for transmitting a member ID to the management server and storing the member ID as product management information in association with the generated information indicating the voucher and the product ID is further provided. It is characterized by.

  Therefore, it is possible to specify a person who has purchased the product and to give points and privileges.

The product management system according to claim 3 is the product management system according to claim 1 or 2 , wherein the management server is accessed from the other portable device by the address information. If this is the case, the information indicating the voucher is sent together with the information indicating the voucher received by the address information to the other portable device so that the information can be distinguished from other information. Features.

The management method according to claim 4 is connectable to a terminal device that reads data from a portable device and writes data to the portable device via a non-contact reader / writer, and the terminal device via communication means. , and the a management server and a management method in a product management system that the portable device is connected via a network to be used by a user to manage information related to the product comprises a database in which information about the product is recorded, the A first transmission step of transmitting an issuance request including merchandise identification information to the management server when a voucher issuance request indicating that the product has a right to receive the merchandise is made; and a receiving unit but information indicating the issue request, and a receiving step of receiving the product identification information, the voucher generation unit generates information indicative of the voucher, the serial A voucher generation step of, address information generation means, wherein the portable device accesses the management server, the address information generating step of generating address information for acquiring information indicating the stored voucher, address An address information transmission step in which the information transmission means transmits the address information to the terminal device, an address information reception step in which the address information reception means receives the address information, and a second transmission means that receives the address A second transmission step of transmitting information to the portable device used by the user via the non-contact reader / writer, and a portable device receiving means are transmitted from the terminal device via the non-contact reader / writer. The mobile device receiving step for receiving the address information and the mobile device transmitting means receive the received address. A portable device transmission step for transmitting information to another portable device, and a command generation means, wherein the management server activates the mailer of the portable device and sets a command for setting the address information as the data to be transmitted / received a command generation step of generating to a possess the in portable device transmission step, the transmission and reception of data via the communication means, by e-mail to realize mailer as a user interface, the address information of other mobile device that has received was sent to, in the address information transmission step, further characterized that you send the command to the terminal device.

  As described above, according to the present invention, the management server accesses the management server when the issuance request for the voucher is made, and stores the information indicating the stored voucher. Address information for acquisition is generated and transmitted to the terminal device, and the one portable device receives the address information transmitted from the terminal device via the contactless reader / writer, and the other Since it was configured to send to a mobile device, the address information was obtained even if the person who wishes to give the product to the other party did not obtain the contact information such as the address of the other party The partner can receive the product. Moreover, the said party who acquired the said address information can receive the said goods, without the information regarding contact information, such as the address of the said other party, being known to third parties, such as a shop owner.

It is a figure showing an example of outline composition of a merchandise management system concerning this embodiment. It is a key map showing an example of a functional block in cellular phone 4A (4B). It is a conceptual diagram which shows the outline | summary of operation | movement from reception of URL in the goods management system S which concerns on this embodiment to receiving goods. It is a conceptual diagram which shows the operation example from the issue request | requirement of the voucher of the merchandise management system S concerning this embodiment to sending of voucher data (gift sending). It is a conceptual diagram which shows the operation example about goods reception of the goods management system S which concerns on this embodiment. It is a sequence diagram which shows the process in the goods management system S which concerns on this embodiment, the flow of information, etc.

  DESCRIPTION OF EXEMPLARY EMBODIMENTS Hereinafter, the best mode for carrying out the invention will be described with reference to the drawings.

[1. Configuration and function of product management system]
First, with reference to FIG. 1, the structure and function of the merchandise management system according to the present embodiment will be described.

  FIG. 1 is a diagram illustrating a schematic configuration example of a product management system according to the present embodiment.

  As shown in FIG. 1, the merchandise management system S includes a non-contact reader / writer 1, a terminal device 2, a management server 3, a merchandise information database (DB) 3A, a mobile phone 4A (an example of a portable device used by a user of the present application). ) And a cellular phone 4B (an example of a portable device used by a user of the present application). The network NW as an example of communication means is constructed by the Internet, a dedicated communication line (for example, a CATV (Community Antenna Television) line), a mobile communication network (including a base station, etc.), a gateway, and the like ( TCP / IP (Transmission Control Protocol / Internet Protocol) etc. adopted as communication protocol).

  In the example of FIG. 1, for convenience of explanation, the non-contact reader / writer 1 and the terminal device 2 are shown one by one. A mobile phone owned by a person who requests issuance of a voucher to be described later is shown as a mobile phone 4A, and a mobile phone owned by a person who receives a voucher and receives a product is shown as a mobile phone 4B. However, the non-contact reader / writer 1 and the terminal device 2 may be installed in stores T such as a large number of stores where goods and services are provided. In addition, a large number of mobile phones 4A (4B) exist for each user. A large number of management servers 3 and product information databases 3A may also exist.

[1-1. Configuration and Function of Non-Contact Reader / Writer 1 and Terminal Device 2]
The non-contact reader / writer 1 employs a well-known FeliCa (registered trademark) technology, which is a non-contact IC card technology. This is an RFID reader / writer that can read data from an installed mobile device and write data to the mobile device in a contactless manner.

  The contactless IC card technology used in the present invention is not limited to FeliCa. For example, Mifare (registered trademark), NFC (Near Field Communication) (registered trademark), or eLWISE (registered trademark). ) Etc. can also be applied.

  As the portable device, for example, a cellular phone, a PDA, a portable player, or the like can be applied. In this embodiment, a cellular phone 4A (4B) is applied.

  The terminal device 2 includes a CPU (an example of the first transmission unit, the address information reception unit, and the second transmission unit of the present application), a RAM, a ROM (various data and a computer program responsible for the operation of the terminal device 2) A computer including a control device, a recording device such as a hard disk drive, and a communication device for connecting to a network NW.

  The terminal device 2 is a device capable of reading data stored in the mobile phone 4A (4B) and writing data to the mobile phone 4A (4B) via the contactless reader / writer 1. is there. Further, in the present embodiment, the terminal device 2 is used for settlement of consideration paid with the purchase of goods or provision of services in the store with the mobile phone 4A (4B), for example, using the FeliCa technology described above. A known Edy technique is employed.

  The Edy technique is a known technique and will not be described in detail, but is a kind of prepaid electronic money service. The user deposits money from a cash or credit card into an IC card or mobile phone equipped with a non-contact IC chip corresponding to the Edy technology using a terminal installed in a store or the like, and according to the amount of money deposited. Settlement can be made.

  As an example of the mobile phone having the Edy technology, a known “Osaifu-Keitai” (registered trademark) is applied, and the mobile phone 4A (4B) in the present embodiment also has the function of the “Osaifu-Keitai”.

  Further, in this embodiment, when a product purchaser purchases a product at a store, the purchaser can request the issuance of the voucher and receive the issued voucher instead of actually receiving the product. .

  Here, the voucher is a certificate indicating that the customer has the right to receive the product. If the person owns the voucher, the voucher can be received at the store by submitting the voucher to the store. Can do.

  Hereinafter, a person who purchases a product and requests to issue the voucher is referred to as a “voucher issuance requester”, and a person who submits the voucher and receives the merchandise is referred to as a “product recipient”.

  The control device of the terminal device 2 includes information indicating the issue request and information for identifying the product for which the issue request has been made from other product groups when the voucher issuance request is made. A product ID as certain product identification information is transmitted to the management server 3.

  As will be described in detail later, the management server 3 performs a voucher issuance process based on the received information.

[1-2. Configuration and Function of Management Server 3 and Product Information Database 3A]
The management server 3 includes a CPU (receiving means of the present application, exchange ticket generation means, address information generation means, address information transmission means, command generation means, merchandise management information storage means, exchange ticket transmission means, exchange ticket verification means, database update means. , And an example of an erasure command transmission means), a control device comprising a RAM, a ROM (recording various data and a computer responsible for the operation of the management server 3 in advance), a recording device such as a hard disk drive, and the network NW It is a server computer provided with the communication apparatus for this.

  In addition, a product management database 3 </ b> A is constructed in the recording device of the management server 3.

  In the product management database 3A, information related to products handled in the store (for example, the name of the product, product ID, presence / absence of voucher issuance, name of store to be displayed, date of sale) is stored in association with each other. It has come to be. Thereby, for example, the user of the management server 3 can appropriately grasp information related to the product indicated by the product ID using the product ID as a clue.

  When the control device of the management server 3 receives the information indicating the issuance request and the product ID transmitted from the terminal device 2, the control device 3 generates exchange ticket data as information indicating the voucher for the product indicated by the product ID. And it comes to memorize.

  Such voucher data is data indicating that the product has the right to receive the above-described product. The exchange ticket data can be transmitted and received via the network NW.

  Furthermore, the control device of the management server 3 gives a voucher ID, which is an identifier for distinguishing the voucher data from other generated voucher data, to the generated voucher data.

  Then, the control device of the management server 3 stores the exchange ticket data, the product ID for which the exchange ticket data is generated, and the exchange ticket ID assigned to the exchange ticket data in association with each other.

  In addition, the control device of the management server 3 generates a URL (Uniform Resource Locator) as an example of address information for the mobile phone 4A (4B) to access the management server 3 and obtain the stored voucher data. (The exchange ticket issuance process), and transmits it to the terminal device 2. Details of this URL will be described later.

[1-3. Configuration and function of mobile phone 4A (4B)]
The mobile phone 4A (4B) includes an antenna, a speaker, a microphone, operation keys, a display, a CPU, a RAM, and a ROM (various data and mobile phone 4A (4B) as examples of the mobile device transmitting means and the mobile device receiving means of the present application. ), And the like.

  FIG. 2 is a conceptual diagram showing an example of functional blocks in the mobile phone 4A (4B).

  As shown in FIG. 2, the mobile phone 4A (4B) accesses a predetermined server by specifying a general communication control function (for example, according to a W-CDMA or CDMA2000 communication method) and a browser function (designating a URL). A mailer function (for example, using http (Hyper Text Transfer Protocol)), and sending / receiving data via the network NW to / from other mobile phones or servers using the mailer as a user interface. Mobile application (software (for example, well-known ToruCa (registered trademark)) having a function of directly performing a work that a user of the mobile phone wants to execute on the mobile phone) . In addition, since these functions in the cellular phone 4A (4B) are publicly known, detailed description is omitted.

  Hereinafter, an outline of an operation from reception of a URL to reception of a product in the product management system S according to the present embodiment will be described with reference to FIG.

  FIG. 3 is a conceptual diagram showing an outline of operations from reception of a URL to receipt of a product in the product management system S according to the present embodiment.

  As described above, the control device of the management server 3 transmits the URL generated based on the voucher issuance request issued by the voucher issuance requester to the terminal device 2.

  When the voucher issuance requester puts his / her own mobile phone 4 </ b> A to the non-contact reader / writer 1, the mobile phone 4 </ b> A uses the URL transmitted to the terminal device 2 by the management server 3 as the non-contact reader / writer. 1 from the terminal device 2 via 1 (see (1) in FIG. 3).

  Then, the voucher issuance requester can send the URL received from the terminal device 2 to the merchandise recipient. Specifically, for example, the mobile phone 4A transmits the URL to the mobile phone 4B owned by the merchandise recipient by the mailer function of the mobile phone 4A (see (2) in FIG. 3).

  When the merchandise recipient selects the URL transmitted from the mobile phone 4A by operating the mobile phone 4B, the mobile phone 4B (browser) accesses the management server 3 via the network NW based on the URL. Then, exchange ticket data is acquired (see (3) in FIG. 3).

  Next, when the product recipient picks up the mobile phone 4B to the non-contact reader / writer 1, the non-contact reader / writer 1 reads the exchange ticket data from the mobile phone 4B and transmits it to the terminal device 2.

  The merchandise recipient can receive the merchandise (see (4) in FIG. 3).

[2. Operation of product management system]
Next, with reference to FIG. 6, an operation example (FIG. 4) from the voucher issuance request to the voucher data sending (gift sending) of the merchandise management system S according to the present embodiment and the present embodiment An operation example (FIG. 5) of the merchandise management system S for receiving the merchandise will be described in association with a sequence diagram illustrating processing, information flow, and the like in the merchandise management system S according to the present embodiment.

  FIG. 4 is a conceptual diagram showing an operation example of the merchandise management system S according to the present embodiment from a voucher issuance request to exchange ticket data transmission, and FIG. 5 is a merchandise of the merchandise management system S according to the present embodiment. FIG. 6 is a conceptual diagram showing an operation example for receiving, and FIG. 6 is a sequence diagram showing processing, information flow, and the like in the product management system S according to the present embodiment.

  In FIG. 6, based on the voucher issuance request issued by the voucher issuance requester, the terminal device 2 operates, for example, an operation of the terminal device 2 of a store salesperson (for example, reading a barcode of a product or a keyboard of the terminal device 2). The product ID of the product and the issuance request input by the above operation are transmitted to the management server 3 (see steps S1 and S2, (1) and (2) in FIG. 4).

  The management server 3 that has received such information generates and stores voucher data (step S3, (3) in FIG. 4).

  The voucher data includes the issuer's electronic signature. Since the electronic signature is a well-known technique, a detailed description is omitted, but a handwritten signature or seal can be used electronically and can be used on the Internet. For example, a digital signature using a public key cryptosystem is applied. Is done. In the present embodiment, it is used to confirm the validity of the voucher data described later.

  In addition to the product ID of the product and the issue request, the terminal device 2 in the present embodiment transmits a member ID that is information for identifying the purchaser of the product from another person.

  Then, the management server 3 gives a voucher ID to the generated voucher data. Further, the management server 3 stores the exchange ticket data, the product ID for which the exchange ticket data is generated, and the exchange ticket ID assigned to the exchange ticket data in association with each other.

  Further, the management server 3 refers to the product management database 3A, searches for information on the product for which the voucher data is generated, and indicates that the voucher data has been generated for the product. Store in 3A.

  Furthermore, the management server 3 records the transmitted member ID in the product management database 3A as product management information in association with the exchange ticket data and the product ID (step S4).

  By storing the product management information, for example, the business operator can specify the person who purchased the product with reference to the product management information, and therefore gives points or privileges to the person who purchased the product. Can do. By giving such a privilege, a person who has purchased the product will be further encouraged to purchase and contribute to an increase in sales of the business.

  Returning to the description of FIG. 6, the management server 3 accesses the management server 3 and generates a URL as an example of address information for acquiring the stored voucher data (step S5).

The URL is an address for accessing the management server 3 and receiving (downloading) stored voucher data.
It is generated like “http // xx.xx.jp / ticket /? Itemid = 001 & ticketid = 001”.

  The generated URL query string includes, for example, a character string indicating the voucher ID (“ticketid = 001” portion of the URL query string) or a character string indicating the product ID (“itemid” of the URL query string). = 001 "part) etc. are added.

  Then, in addition to the created URL, the management server 3 activates the mailer of the mobile phone 4A (4B) and transmits a command for setting the URL as the data to be transmitted / received to the terminal device 2 (step S6, FIG. 4). (See (3)).

  When the voucher issuance requester places the mobile phone 4A on the contactless reader / writer 1, the terminal device 2 transmits the received URL and command to the mobile phone 4A via the contactless reader / writer 1. (Step S7), the cellular phone 4A receives the URL and the command (Step S8).

  The command for starting the mailer and setting the URL as the data to be transmitted / received is not transmitted by the management server 3 (in step S6), but is added by the terminal device 2 in step S7 and transmitted to the mobile phone 4A. It may be a processing flow.

  When the mobile phone 4A receives the URL and the command, the mobile phone 4A activates the mailer (step S9) and displays a display screen example 10 as shown in FIG. 6 on the display ((( See 5)). At this time, the URL of the voucher acquisition destination is set in the input field of the mailer.

  Then, in the display state, the user of the mobile phone 4A selects an arbitrary address from e-mail addresses registered in, for example, the phone book of the mobile phone 4A (step S10), and sets the e-mail destination. If necessary, the mailer of the mobile phone 4A can send an e-mail including the URL of the voucher acquisition destination in the text by inputting a mail text such as “I will give a present” arbitrarily, if necessary. The data is transmitted to another mobile phone (mobile phone 4B) (see step S11, (6) in FIG. 4).

  When the mobile phone 4B receives the URL transmitted from the mobile phone 4A, the mailer of the mobile phone 4B displays a screen 11 as shown in FIG. 6 on the display as a mail reception screen (step S12). At this time, the URL of the voucher acquisition destination is set in the input field of the mailer.

  In such a display state, when the user (product recipient) of the mobile phone 4B operates the operation key and selects the URL, the mobile phone 4B accesses the management server 3 via the network NW based on the URL. (See step S13, (7) in FIG. 4).

  Then, the management server 3 transmits the stored voucher data and the unique application (step S14).

  Specifically, as described above, the management server 3 accessed by the URL is associated with the product ID or voucher ID indicated by the query string by referring to the query string of the URL. Search for voucher data. Then, the management server 3 transmits the searched voucher data to the mobile phone 4B.

  However, the voucher data is not necessarily in a data format that can be recognized by the mobile phone 4B. Accordingly, in this state, the cellular phone 4B stores the transmitted voucher data in the RAM or the like of the cellular phone 4B so as to be distinguishable from other information, or selectively transmits it to other devices (hereinafter, “ It cannot be conceptualized as “using voucher data”.

  Therefore, the management server 3 transmits a unique application having a function as an application for using the voucher to the mobile phone 4B. This unique application is an application that operates on a mobile phone described in a programming language such as JAVA (registered trademark) in order to use the voucher data.

  In addition, ToruCa, which is a known application, can be used instead of the original application.

  Since the ToruCa is a known application, a detailed description is omitted, but a service ticket such as a coupon is stored in the RAM of the mobile phone 4B so as to be distinguishable from other information, or the information is selectively stored in other places. It is an application for using such a service ticket, such as transmitting to the other device.

  Therefore, the cellular phone 4B can use the voucher data also by the operation of the above ToruCa.

  Returning to the description of FIG. 6, the mobile phone 4 </ b> B receives the voucher data and the unique application transmitted from the management server 3. The received unique application is activated immediately and stores the exchange ticket data received at the same time in a predetermined address of the memory in the non-contact IC chip (see step S15, (8) in FIG. 4).

  When the merchandise recipient places the mobile phone 4B on the non-contact reader / writer 1 to receive the merchandise, the non-contact reader / writer 1 exchanges from a predetermined address of the memory in the non-contact IC chip of the mobile phone 4B. The ticket data is read and transmitted to the terminal device 2 (see step S16, (1) in FIG. 5).

  Next, the terminal device 2 receives the voucher data transmitted from the mobile phone 4B via the contactless reader / writer 1 and transmits it to the management server 3 (see step S17, (2) in FIG. 5).

  The management server 3 receives the voucher data transmitted from the terminal device 2 via the contactless reader / writer 1 and verifies the validity of the received voucher data.

  When such validity is confirmed, the management server 3 stores (updates) that the validity is confirmed in the product management information recorded in the product management database 3A (step S16).

  And the management server 3 transmits the command which deletes the delivery permission of goods, and exchange ticket data to the terminal device 2 (refer step (3) and (3) of FIG. 5).

  The voucher data is recorded at a predetermined address in the ROM of the mobile phone 4B. The command is a command for deleting the voucher data recorded at the predetermined address. Such a command can prevent the voucher data from being used redundantly. Then, the voucher data is erased by the command (step S20).

  The management server 3 can also be divided into a server dedicated to voucher issuance and a server dedicated to accepting voucher usage by applying a database engine that supports a distributed network environment (distribution of the management server 3).

  Specifically, the server dedicated to issuing the voucher receives the voucher issuance request, and generates and stores information indicating the voucher. Then, address information for acquiring information indicating the voucher is generated, and the address information is transmitted to the terminal device 2.

  In addition, when the server dedicated to accepting the voucher is accessed based on the address information for acquiring the information indicating the voucher, the information indicating the voucher (and the original if necessary) App) is returned to the access source. In addition, the server dedicated to issuing the voucher receives the voucher data sent from the mobile phone 4B via the non-contact reader / writer 1, verifies the validity of the received voucher data, and displays the verification result. Reply to the voucher sender. When the voucher issuance server confirms the validity of the voucher data, the voucher issuance server records that fact in a database in which information on the product is recorded, and also issues a voucher data deletion command to the voucher sender. Send.

  By distributing the management server 3, the availability and scalability (extensibility) of other WEB server programs used on the server are enhanced. Then, the reliability and performance required for the management server 3 are improved.

  As described above, according to the present embodiment, the management server 3 generates the voucher data when receiving the information indicating the voucher issuance request and the product ID transmitted from the mobile phone 4A. And remember. Since the management server 3 is configured to generate the URL and transmit the URL to the terminal device 2, a person who wants to give the product to the other party can obtain information on the contact information such as the address of the other party. Even if it is not obtained, the partner who has acquired the address information can receive the product. Further, the product can be given to the third party without knowing information about the contact information such as the address of the other party to a third party such as the store owner. In addition, since it is not necessary to deliver the product directly, it contributes to reducing the delivery cost. Furthermore, since the person who receives the product goes directly to the store, the store is guided to the store.

  If either or both of the voucher issuance requester and the product recipient use a terminal device (personal computer) equipped with a non-contact reader / writer device, the store requesting the voucher issuance and the voucher The store that uses can be a virtual store on the Web.

  Such a virtual store on the Web is a site that is provided on the management server 3, for example, and realizes the above voucher issuance processing and the like using the browser of the mobile phone as a user interface under the control of the Web server program. .

DESCRIPTION OF SYMBOLS 1 Non-contact reader / writer 2 Terminal device 3 Management server 3A Product information database 4A, 4B Mobile phone T Store S Product management system

Claims (4)

A terminal device that reads data from a portable device and writes data to the portable device via a non-contact reader / writer, and can be connected to the terminal device via a communication means, and information about a product is recorded A management server for managing information related to the product including a database, and a product management system in which a mobile device used by a user is connected via a network,
The terminal device
A first transmission means for transmitting an issue request including product identification information to the management server when a voucher issuance request indicating that the product has a right to receive the product is made;
With
The management server
Receiving means for receiving the information indicating the issue request and the product identification information;
Voucher generating means for generating and storing information indicating the voucher;
Address information generating means for generating address information for the portable device to access the management server and obtain information indicating the stored voucher;
Address information transmitting means for transmitting the address information to the terminal device;
With
The terminal device further includes:
Address information receiving means for receiving the address information;
Second transmission means for transmitting the received address information to the portable device used by the user via the contactless reader / writer;
With
The mobile device used by the user is
Portable device receiving means for receiving the address information transmitted from the terminal device via the contactless reader / writer;
Portable device transmission means for transmitting the received address information to another portable device;
Equipped with a,
The portable device transmission means transmits the received address information to another portable device by e-mail that realizes transmission and reception of data via the communication means as a mailer as a user interface,
The management server further includes command generation means for generating a command for starting the mailer of the portable device and setting the address information as the data to be transmitted and received,
Product management system the address information transmitting unit further characterized that you send the command to the terminal device. The product management system according to claim 1 ,
The first transmission means further transmits a member ID, which is information for identifying a purchaser of the product from another person, to the management server,
A product management system further comprising product management information storage means for storing the member ID as product management information in association with information indicating the generated voucher and the product identification information. The product management system according to claim 1 or 2 ,
The management server
When there is access to the management server from another portable device by the address information, the information indicating the exchange ticket received by the address information together with the information indicating the exchange ticket, A merchandise management system for transmitting a unique application stored in a portable device so as to be distinguishable from other information. A terminal device that reads data from a portable device and writes data to the portable device via a non-contact reader / writer , and can be connected to the terminal device via a communication means, and information about a product is recorded A management server that includes a database and manages information about the product, and a management method in a product management system in which a mobile device used by a user is connected via a network ,
A first transmission step of transmitting an issuance request including merchandise identification information to the management server when a voucher issuance request indicating that the first transmission means has the right to receive the merchandise is made;
A receiving means for receiving the information indicating the issue request and the product identification information ; and
A voucher generating unit that generates and stores information indicating the voucher; and
Address information generating means, wherein the mobile device accesses the management server and generates address information for acquiring information indicating the stored voucher; and
An address information transmitting means for transmitting the address information to the terminal device;
An address information receiving step in which the address information receiving means receives the address information;
A second transmitting step, wherein the second transmitting means transmits the received address information to the portable device used by the user via the non-contact reader / writer;
A portable device receiving step for receiving the address information transmitted from the terminal device via the contactless reader / writer;
A portable device transmitting means for transmitting the received address information to another portable device; and
Command generation means, wherein the management server starts the mailer of the portable device and generates a command for setting the address information as the data to be transmitted and received,
I have a,
In the portable device transmission step, transmission / reception of data via the communication means is performed by sending an e-mail that implements a mailer as a user interface to the received address information to another portable device,
In the address information transmitting step, further, the management method comprising that you send the command to the terminal device.

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