JP4593310B2 - Order data management system and data control device - Google Patents

Description

  The present invention relates to an order data management apparatus for managing orders received from customers in restaurants, restaurants, etc., or hotels.

2. Description of the Related Art Conventionally, order data management systems have been used to manage order information ordered by customers at restaurants, pubs and other restaurants, hotels, and the like, and to perform cooking operations and food provision operations. Many of the order data management systems use a handy terminal as an order input terminal for inputting orders from customers and use a POS terminal as an accounting device. However, in recent years, in order to improve customer waiting time during congestion, the handy terminal as an order input machine is used as an accounting terminal, and information related to accounting entered from the handy terminal is sent to the POS terminal for accounting. A technique for completing the technology has been developed (Patent Document 1).
Japanese Patent Publication No. 2004-310531

  In the technique of Patent Document 1, when the POS terminal is congested, the accounting process can be performed in parallel by the handy terminal, and the customer's waiting for accounting can be improved. However, when a failure occurs in the POS terminal, since no accounting act can be performed even if information related to accounting is transmitted from the handy terminal to the POS terminal, the system operation is greatly hindered. In addition, in order to update and record the accounting information recorded by the POS terminal itself, it is necessary to input the accounting information transmitted from the handy terminal to the POS terminal again when the failure occurs and execute the accounting act.

  The present invention has been made in view of such circumstances. When a failure occurs in a POS terminal, which is an accounting terminal, and it is difficult to use, accounting processing can be performed by a device other than the accounting terminal. An object of the present invention is to provide an order data management system for automatically accounting the accounting information transmitted from a device other than the accounting terminal at the time of recovery.

In order to solve the above problems, the present invention inputs an order related to a customer's order, creates an order data, an order input terminal, a data control device that receives and stores the order data from the order input terminal, An order data management system having an accounting terminal that receives order data from a data control device and performs accounting processing related to the order data, wherein the order input terminal performs data communication with the data control device A communication means, an order data request means for sending an order data transmission request to be processed in the order input terminal to the data control device via the order input terminal communication means, and an order input terminal communication means. Accounting data creation means for creating accounting data for order data based on order data received from the data control device, and accounting data created by the accounting data creation means Based on the simplified accounting means for performing the accounting processing of the order data and the simplified accounting completion information indicating that the simplified accounting processing of the order data has been completed by the simplified accounting means is controlled via the order input terminal communication means. A simple accounting completion notifying means to be transmitted to the apparatus, the data control device is an order input terminal, a data control device communication means for performing data communication with the accounting terminal, and an order input via the data control device communication means Based on the order data transmission request received from the terminal, the order data received from the order data stored in the data control device is read out and transmitted to the order input terminal via the data control device communication means. Based on the simplified accounting completion information of the order data received from the order input terminal via the order data response means and the data control device communication means, the data control is performed. And a simple settled account order data storing means for storing in association with simple settled account information indicating that simple accounting order data stored in the device has already been completed, the accounting terminal machine, the data control device and the data Accounting terminal communication means for performing communication, and simplified accounting for inquiring of the data control apparatus whether or not order data associated with simplified accounting information is stored in the data control apparatus via the accounting terminal communication means As a result of the inquiry to the data control device by the order data inquiry means and the simplified accounting order data inquiry means, when the order data associated with the simplified accounting information is stored in the data control device, the accounting data is communicated via the accounting terminal communication means. Te received from the data controller, the sales data storage means for creating and storing sales data based on the order data simple settled account information is associated An order data management system characterized by having a data control apparatus and a data control device used in the order data management system are provided.

  The present invention further includes a restaurant display for displaying information received from the data control device, the order data requesting means by the order input terminal, the accounting data creating means, the simplified accounting means, and the simplified accounting completion notifying means. It is also possible to make it.

  As a result, simplified accounting processing can be performed at terminals other than the accounting terminal, and information relating to simplified accounting processing can be taken into the accounting terminal as true accounting information.

Further, in the present invention, when the order data associated with the simplified accounting information is stored in the data control apparatus as a result of the accounting terminal inquiring the data control apparatus by the simplified accounting order data inquiry means, the accounting terminal the data control device via the communication means, the order data simple settled account information is associated, settled account instruction means for transmitting the indication information seeking to store in association with settled account information indicating that the account has been settled only further comprising a data control device via the data control device communication unit based on the instruction information received from the accounting station, in association with settled account information to the order data simple settled account information is associated accounting It is further assumed that a completed order data storage means is provided.

  As a result, the data control apparatus can update and store the information related to the simplified accounting stored in the data control apparatus as the true accounting information.

  Further, in the present invention, the simple accounted order data inquiry means of the accounting terminal makes an inquiry to the data management device at a predetermined timing, when the accounting terminal is started up, or when it recovers from a failure.

  As a result, information related to the accounting processing performed at terminals other than the accounting terminal is frequently officially stored as sales data in the accounting terminal, and simplified manual accounting information generally performed after the simplified accounting processing It is possible to save the labor of input work.

  According to the present invention, simple accounting is performed at the order entry terminal, the data control device is notified that the simplified accounting has been performed, and the data control device sets the order data related to this accounting as simplified accounting completed data. Since it is updated and stored, even if a trouble occurs in the accounting device and it is difficult to use, accounting processing can be performed by a device other than the accounting device, and the system can be operated without delay. In addition, since the simplified accounting completed data is automatically updated and stored as this accounting completed data at the time of failure recovery in the accounting device, there is no need to re-register the accounting information processed by manual accounting during the failure occurrence. It is possible to save the system operation.

  Embodiments of the present invention will be described with reference to the drawings. First, in the order data management system exemplified in the present embodiment, as shown in FIG. 1, a plurality of handy terminals 3 as order entry terminals carried by the store clerk and a plurality of handy terminals 3 installed at each corner of the store. Installed in the accounting processing unit, a plurality of restaurant printers 4 and a restaurant display 5 installed in a kitchen, etc. The data control device 1, the wireless control device 2, and the POS terminal 6 are connected to each other through a communication line 7.

  As illustrated in FIG. 3, the handy terminal 3 includes a control unit 10, a storage device 11, a key input unit 12, a display unit 13, and a communication unit 26 (corresponding to order input terminal communication means). A function for creating order data by receiving input of order information such as various dish menus, slip numbers, and table numbers received from the customer by operating the key input unit 12 and the order data via the communication unit 26. And a function of receiving a message from the data control device 1 via the wireless control device 2 by radio waves. In addition, as will be described in detail later, it has means (order data requesting means, accounting data creation means, simplified accounting means, simplified accounting completion notification means) for simply performing accounting processing, in order to execute these means Are stored in a program storage area in the control unit 10.

  As illustrated in FIG. 4, the restaurant display 5 includes a control unit 14, a storage device 15, an input unit 16, a display unit 17, and a communication unit 27 (corresponding to a display communication unit). It has a function of wirelessly receiving and displaying cooking instruction data and the like via the wireless control device 2. In addition, it has a function of receiving an operation input from the input unit 16 and transmitting information such as a cooking completion menu to the data control device 1 through the communication unit 27. In addition, as will be described in detail later, it has means (order data requesting means, accounting data creation means, simplified accounting means, simplified accounting completion notification means) for simply performing accounting processing, in order to execute these means Are stored in a program storage area in the control unit 14.

  The wireless control device 2 has a function of relaying transmission / reception of signals performed between the data control device 1 and the handy terminal 3, restaurant printer 4, and restaurant display 5. Order data from the handy terminal 3 is wirelessly received by the wireless control device 2, and after protocol conversion or the like is performed, the order data is wired to the data control device 1 via the communication line 7. Conversely, various information created by the data control device 1 is wired to the wireless control device 2 via the communication line 7 and then wirelessly transmitted to the handy terminal 3, restaurant printer 4 and restaurant display 5 by the wireless control device 2. Sent.

  As illustrated in FIG. 2, the data control device 1 includes a control unit 8 and a storage device 9. The storage device 9 includes cooking menu information, a unique menu number assigned to each menu, and a handy terminal. 3, various information such as a device number unique to the system assigned to the restaurant printer 4, the restaurant display 5, and the like are stored. It also has a communication unit 25 (corresponding to a data control device communication means), and sends and receives information to and from the handy terminal 3, the restaurant printer 4 and the restaurant display 5 by sending and receiving signals to and from the wireless control device 2. Store and manage data. Further, although details will be described later, it has means (order data response means, simplified accounted order data storage means, accounted order data storage means) for performing processing relating to simplified accounting processing. A control program for executing the means is stored in a program storage area in the control unit 8.

  As illustrated in FIG. 5, the POS terminal 6 includes a control unit 18, a storage device 19, a key input unit 20, a store clerk display unit 21, a customer display unit 22, a printing unit 23, a drawer unit 24, a communication unit 28 ( It corresponds to accounting terminal communication means), and inquires the customer's order data to the data control device 1 via the communication line 7 and performs accounting processing. Then, information such as the bill number that has already been accounted is communicated to the data control device 1 through the communication unit 28, and all information related to accounting such as value discounts, sales promotion tickets, and various payments made with the customer is managed. In addition, although details will be described later, it has means (accounted order data inquiry means, sales data storage means, accounted instruction means) for performing processing related to simplified accounting processing, and executes these means Is stored in a program storage area in the control unit 8.

  In the present embodiment, the wireless control device 2 and the data control device 1 are installed separately. However, the present invention is not limited to this. For example, the wireless control device 2 and the function of the data control device 1 are combined into one. The device may be integrally formed.

  Next, normal accounting will be described with reference to FIGS.

  In the input operation portion illustrated in FIG. 6, first, a slip number is input by the key input unit 20 of the POS terminal 6 (S1). The POS terminal sends this slip number to the data control device and inquires about the order data corresponding to the slip number. Upon receiving this inquiry, the data control apparatus transmits the information of the corresponding order data to the POS terminal 6 (S2). The POS terminal 6 displays information on the order details from the received information (S3), calculates a consumption tax taxed from the information on the order details (S4), and displays the total amount (S5). . Thereafter, the deposit is registered at the key input unit 20 (S6), and it is determined whether or not the balance obtained by subtracting the accumulated amount of deposit from the total amount is 0 or more (S7). When it becomes 0 or more, the process automatically proceeds to the output process illustrated in FIG. 7 (S8).

  In the output processing portion of FIG. 7, first, a change amount display process is performed (S9), a drawer release process is executed (S10), a receipt is issued (S11), and accounting data is stored in a sales summary file. Is performed (S12). At the end of this series of processing, the POS terminal 6 transmits a message to the data control device so that the order data for which accounting processing has been performed is accounted for (S13).

  Next, an accounting process that does not use the POS terminal 6 will be described. In the present invention, even if a failure occurs in the POS terminal 6 without using the POS terminal 6, simple accounting can be performed with the handy terminal 3 or the restaurant display 5. In this case, when simple accounting is performed at the handy terminal 3 or the restaurant display 5, a simple accounting completion notification is transmitted to the data control device 1, and the order data is updated and stored as simplified accounting completed data. The POS terminal periodically inquires of the data control device 1 whether the simplified accounting data exists, and if it exists, performs the true accounting process by setting the simplified accounting data as the true accounting data. As a result, not only can the accounting process be performed simultaneously with a plurality of devices in combination with the POS terminal, but the accounting process can be performed even when the POS terminal fails and cannot be used. Further, there is no need to manually register the information subjected to the simple accounting process again in the POS terminal.

  As an example of the accounting process without using the POS terminal 6, the details of the simple accounting process performed at the handy terminal 3 will be specifically described with reference to FIGS.

  FIG. 8 is a diagram showing a simple accounting flow at the handy terminal, FIG. 9 is a diagram showing a processing flow in the data control apparatus when performing simple accounting at the handy terminal, and FIG. 10 is when the POS terminal is in operation. It is a figure which shows the processing flow in the terminal inside.

  First, as illustrated in FIG. 8, in order to start accounting at the handy terminal 3 where normal customer order information is input, the accounting call key is pressed at the key input unit 12 of the handy terminal 3 and the simplified accounting screen is displayed. Is displayed on the display unit 13 (S14). When the slip number assigned to the order data to be simply accounted is input from the key input unit 12 of the handy terminal 3 (S15), the handy terminal 3 sends the corresponding order data to the data control device 1 via the wireless control device 2. (Corresponding to order data requesting means). The data control device 1 that has received the inquiry, on the contrary, transmits order data information including fee information to the handy terminal 3 via the wireless control device 2 (S16) (corresponding to order data response means).

  Based on the information, the handy terminal 3 calculates the total amount by performing processing equivalent to the calculation processing of the consumption tax performed by the POS terminal 6 inside the handy terminal 3 (S17) (accounting data creation means) The result is displayed on the display unit 13 of the handy terminal 3 as a total amount (S18). Then, when the deposit amount from the customer is input at the handy terminal 3 (S19), it is determined whether or not the balance obtained by subtracting the total deposit amount from the total amount is 0 or more (S20). When it becomes 0 or more, accounting ends. S18 to S20 correspond to simplified accounting means.

  The handy terminal 3 displays on the display unit 13 that the accounting has been completed, and at the same time, the order data is wirelessly transmitted to the data control device 1 via the wireless control device 2 together with the number of the slip that is numbered. (S21) (corresponds to simplified accounting completion notifying means).

  As illustrated in FIG. 9, the data control device 1 is always waiting for a simple transaction completion notification from the handy terminal (S22), and receives a notification formed from information numbered in the simplified transaction order data. When it is done (S23), the order data corresponding to the slip number is searched (S24), and the simplified accounting flag is established for the order data obtained as a result (as simplified accounting data) and stored in the storage device. (S25). Steps S22 to S25 correspond to the simplified billed order data storage means.

  As illustrated in FIG. 10, the POS terminal 6 inquires the data control device 1 whether there is any order data for which the simplified accounting completed flag is established at regular time intervals during normal operation (S 26). It corresponds to the accounted order data inquiry means).

  The data control apparatus 1 that has received the inquiry confirms the presence / absence of the corresponding order data (S27), and if it exists, notifies the POS terminal 6 of the presence. The POS terminal 6 that has received the notification executes an accounting flag establishment notification for the corresponding order data to the data control device 1 (S28) (corresponding to the accounting-instructing means).

  Receiving the notification, the data control apparatus 1 establishes a true accounted flag for the corresponding internal order data and stores it in the storage device (corresponding to the accounted order data storage means). By this processing, the order data in the data control apparatus 1 exists as data already processed by the POS terminal 6. After that, the POS terminal 6 updates and reflects the information for the sales recorded by the accounting of the order data to the sales analysis total file existing inside (S29), and the order data is accounted for by the POS terminal 6 as it is. The same processing as that performed is performed (corresponding to sales data storage means).

  In addition, a specific example of processing when the POS terminal 6 is recovered from a failure will be specifically described with reference to FIG.

  FIG. 11 is a diagram showing an internal processing flow when the POS terminal 6 is activated. As illustrated in FIG. 11, at the time of system startup (S30) and at the time of recovery, an inquiry is made to the data control device 1 as to whether there is any order data for which the simplified accounting flag is established (S31) (simple It corresponds to the accounted order data inquiry means). The data control device 1 that has received the inquiry confirms the presence / absence of the corresponding order data (S32), and if it exists, notifies the POS terminal 6 of the presence. The POS terminal 6 that has received the notification executes an accounting flag establishment notification for the corresponding order data to the data control device 1 (S33) (corresponding to the accounting-instructing means).

  Receiving the notification, the data control apparatus 1 establishes a true accounted flag for the corresponding internal order data and stores it in the storage device (corresponding to the accounted order data storage means). By this processing, the order data in the data control apparatus 1 exists as data already processed by the POS terminal 6. Thereafter, the POS terminal 6 updates and reflects the sales information recorded by the accounting of the order data in the sales analysis total file existing inside (S34), and the order data is accounted for at the POS terminal 6. The same processing as that performed is performed (corresponding to sales data storage means).

  As described above, the order data management system of the present invention allows the handy terminal 3 and the restaurant display 5 to be used not only when the accounting is congested at the POS terminal 6 but also when the POS terminal 6 is disabled and cannot be used. System accounting operation as an accounting terminal is possible.

  Also, the accounting data that is simply accounted for at the handy terminal 3 or the restaurant display 5 when the POS terminal 6 fails is stored in the data control device 1, and when the POS terminal 6 is activated after the failure recovery, Since automatic accounting processing is performed, there is no need for the store clerk to execute accounting processing for the POS terminal 6 again, which has the effect of contributing to the improvement of business efficiency.

  On the other hand, the handy terminal 3 and the restaurant display 5 can be used as an order input terminal when orders are concentrated, and can be used as an accounting terminal when accounting is congested and when the POS terminal 6 is faulty. This has the effect of streamlining store operations.

  In addition, various accounting operations such as accounting in which a single POS terminal 6 is combined with a plurality of handy terminals 3 and a restaurant display 5 to perform accounting in parallel, or table accounting in which each clerk performs accounting under the customer's account Can be realized without fear of the POS terminal being stopped due to a failure.

  Although not shown, the order data used in the accounting process using the handy terminal 3 or the restaurant display 5 is received from the data control device 1 in the above-described embodiment, but is received from other terminals in the system. If there is order data including fee information in its own storage means, it may be used.

It is a system diagram showing an embodiment of the present invention. It is a block diagram of a data control device. It is a block diagram of a handy terminal. It is a block diagram of a restaurant display. It is a block diagram of a POS terminal. It is a flow showing the input operation part of accounting. It is a flow showing the output processing part of accounting. This is a simplified accounting flow at a handy terminal. It is a processing flow inside a data control apparatus. It is a processing flow inside the POS terminal (during operation). It is a processing flow inside the POS terminal (at the time of restoration).

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Data control device 2 Wireless control device 3 Ndi terminal 4 Restaurant printer 5 Restaurant display 6 POS terminal 7 Communication line 8 Data control device control unit 9 Data control device storage device 10 Handy terminal control unit 11 Handy terminal storage device 12 Handy terminal key input unit 13 Handy terminal display unit 14 Restaurant display control unit 15 Restaurant display storage unit 16 Restaurant display input unit 17 Restaurant display display unit 18 POS terminal control unit 19 POS terminal storage unit 20 POS Terminal input unit 21 POS terminal store quote display unit 22 POS terminal customer display unit 23 POS terminal printing unit 24 POS terminal drawer unit 25 Data control device communication unit 26 Handy terminator Of the communication unit 27 restaurants display of the communication unit 28 the communication unit of the POS terminal

Claims (6)

An order input terminal that inputs information related to customer orders and creates order data; a data control device that receives and stores the order data from the order input terminal; and the order data from the data control device An order data management system having an accounting terminal for receiving and performing accounting processing related to the order data,
The order input terminal is
Order input terminal communication means for performing data communication with the data control apparatus, and an order data transmission request for performing accounting processing in the order input terminal is transmitted to the data control apparatus via the order input terminal communication means. Order data requesting means, accounting data creation means for creating accounting data for the order data based on the order data received from the data control device via the order input terminal communication means, and accounting data creation Based on the accounting data created by the means, simplified accounting means for performing accounting processing of the order data, and simplified accounting completion information indicating that the simplified accounting processing of the order data has been completed by the simplified accounting means, Simple account completion notification means for transmitting to the data control device via the order input terminal communication means,
The data control device is
Based on the order input terminal, the data control device communication means for performing data communication with the accounting terminal, and the order data transmission request received from the order input terminal via the data control device communication means, Order data response means for reading out the order data that has received the transmission request from order data stored in the data control apparatus and transmitting the order data to the order input terminal via the data control apparatus communication means, and the data control Simplified accounting indicating that the simplified accounting has been completed for the order data stored in the data control device based on the simplified accounting completion information of the order data received from the order input terminal via the device communication means. Simple accounted order data storage means for storing accounted information in association with each other,
The accounting terminal is
Whether or not the order data associated with the simplified accounting information is stored in the data control device via the accounting terminal communication means and the accounting terminal communication means for performing data communication with the data control device. A simple accounted order data inquiry means for inquiring the data control device, and as a result of inquiring the data control device by the simplified accounted order data inquiry means, the order data associated with the simplified accounted information is the data control device Sales data storage means for generating and storing sales data based on the order data associated with the simplified accounting information received from the data control device via the accounting terminal communication means. An order data management system comprising: The order data management system further comprises a restaurant display for displaying information received from the data control device;
The restaurant display is
Display communication means for performing data communication with the data control device; order data requesting means for transmitting an order data transmission request for accounting processing in the restaurant display to the data control device via the display communication means; Based on the order data received from the data control device via the display communication means, accounting data creating means for creating accounting data for the order data, and based on the accounting data created by the accounting data creating means, Simple accounting means for performing accounting processing of the order data, and simplified accounting completion information indicating that simple accounting processing of the order data has been completed by the simplified accounting means, via the display communication means, the data control device And a simple account completion notification means for transmitting to
The data control device communication means of the data control device performs data communication with the restaurant display, and the order data response means transmits the order data received from the restaurant display via the data control device communication means. Based on the order data stored in the data control device, the order data that has received the transmission request is read out and transmitted to the restaurant display via the data control device communication means, Based on the simplified transaction completion information of the order data received from the restaurant display via the data controller communication unit, the storage unit has completed the simplified transaction for the order data stored in the data controller. To store simple accounting information indicating that there is The butterfly,
The order data management system according to claim 1. When the accounting terminal is inquired of the data control device by the simplified accounted order data inquiry means, as a result of the order data associated with the simplified accounted information being stored in the data control device, the accounting terminal Transmitted to the data control device via the machine communication means is sent instruction information for associating and storing the accounted information indicating that it has been accounted for in the order data associated with the simplified accounted information It further has an instruction means,
Based on the instruction information received from the accounting terminal via the data control device communication means, the data control device stores the accounted information in association with the order data associated with the simplified accounted information. Further comprising order data storage means,
The order data management system according to claim 1.   2. The order data management system according to claim 1, wherein the simplified accounted order data inquiry means of the accounting terminal makes an inquiry to the data management device at a predetermined timing.   2. The order data according to claim 1, wherein the simplified accounting order data inquiry means of the accounting terminal makes an inquiry to the data management apparatus when the accounting terminal is started up or recovered from a failure. Management system. An order input terminal that inputs information related to customer orders and creates order data; a data control device that receives and stores the order data from the order input terminal; and the order data from the data control device A data control device used in an order data management system having an accounting terminal for receiving and accounting for the order data,
Communication means for performing data communication with the order input terminal and the accounting terminal;
Order data response means for reading the order data received from the order input terminal from the order data stored in the data control device and transmitting the order data to the order input terminal;
Based on the information received from the order input terminal and indicating the completion of the simple accounting process of the order data, the simplified accounting indicating that the simple accounting has been completed for the order data stored in the data control device Simple accounted order data storage means for storing accounted information in association with each other;
From the accounting terminal, when receiving the instruction information for associating and storing the accounted information indicating that it has been accounted for in the order data associated with the simplified accounted information, based on the instruction information, A data control apparatus comprising: accounted order data storage means for storing accounted information in association with order data associated with the simplified accounted information.

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