JP3988631B2 - Accident certificate issuing system and method - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention can easily issue a certificate without wasting human resources when an accident or delay occurs in a transportation system and it is necessary to issue a large number of certificates. The present invention relates to an accident certificate issuing system and method.
[0002]
[Prior art]
Conventionally, a person using a train for commuting or attending school sometimes needs an accident certificate when he / she encounters a train accident or disorder of the schedule. The accident in this case has a broad meaning including a delay due to a diamond disturbance or the like.
However, in practice, there are cases where there is not enough time to receive the issuance of an accident certificate due to the time required for issuance or the delay of the schedule.
In addition, railway companies that issue accident certificates have a problem that the burden of expenses is large if they are handled manually one by one.
On the other hand, a system using the Internet and a mobile phone has been proposed as an information providing method for promptly notifying information such as delays or disconnections that have occurred in transportation (see, for example, Patent Document 1).
In addition, ticket vending machines (automatic vending machines, boarding clearing machines) that can issue accident certificates in the event of an accident have been proposed (see, for example, Patent Document 2 and Patent Document 3).
[0003]
[Patent Document 1]
JP 2001-283371 A [Patent Document 2]
JP-A-9-198533 [Patent Document 3]
Japanese Patent Laid-Open No. 10-154249
[Problems to be solved by the invention]
However, the information providing method disclosed in the above-mentioned Patent Document 1 only notifies information such as delay and disconnection, and there is a problem that an accident certificate cannot be issued to each user.
In addition, in the ticket vending machines disclosed in Patent Document 2 and Patent Document 3, in order to receive the accident certificate, it is necessary to perform a procedure for receiving the accident certificate at the place where the ticket vending machine is installed, and there is no time. It cannot be used in some cases. Also, when an accident actually occurs, a large number of people who are issued accident certificates are concentrated on the ticket vending machine.
[0005]
SUMMARY OF THE INVENTION Accordingly, an object of the present invention is to provide an accident certificate issuing system and method that can easily issue an accident certificate due to a train accident or the like without using the labor of station staff and without bothering the user. There is to do.
[0006]
[Means for Solving the Problems]
In order to achieve the above object, the present invention reads information stored in the memory medium through a memory medium storing user ID information, and enters and exits based on the information stored in the memory medium. Ticket gate processing including confirmation and billing settlement, and supplying information stored in the memory medium to user management means, receiving information read by the ticket gate means, at least using station, usage time Is stored in the usage status database together with ID information, and the operation status of the transportation system that is centrally managed by the user management means that manages the usage status of each user and the traffic system that sequentially sends and receives the arrival and departure status for each train at each station When an abnormality occurs in the operation state, the notification means for notifying the abnormality information to the operation management means, and notified by the notification means Based on the constant information, at least the section in which the operation abnormality has occurred, the date and time are stored in the operation state database, the operation management means for managing the operation state abnormality occurrence state, and according to the request from the user by the input terminal, Using the user ID information included in the request, the user is identified, the usage status database and the operation status database are searched, and whether or not there is an operation abnormality occurring in the usage zone and usage time of the user. It is characterized by having an accident certificate issuing means for creating an accident certificate in a predetermined format using the search result information and transmitting the accident certificate through the network when there is an operation abnormality.
[0007]
According to the present invention, the information stored in the memory medium is read by passing through the memory medium storing the user ID information, and entry / exit confirmation and billing settlement are performed based on the information stored in the memory medium. A ticket gate step for supplying information stored in the memory medium to a user management step, receiving information read by the ticket gate step, and using at least a use station and a usage time together with ID information It is stored in the situation database and monitors the operation status of the transportation system that is centrally managed by the user management step that manages the usage status for each user and the traffic system that sends and receives the arrival and departure status for each train at each station one after another. When an abnormality occurs, a notification step for notifying the operation management step of the abnormality information and the notification step Based on the known abnormality information, at least the section where the operation abnormality occurred, the date and time are stored in the operation state database, the operation management step for managing the operation state abnormality occurrence state, and according to the request from the user by the input terminal Whether the user's ID information included in the request identifies the user and searches the usage status database and the operation status database, and whether there is an operation abnormality occurring in the user's usage section and usage time. And an accident certificate issuing step of generating an accident certificate in a predetermined format using the search result information and transmitting the accident certificate through the network when there is an operation abnormality.
[0008]
Further, the present invention is a program for controlling a computer as a train accident authentication server for managing a transportation system, and includes at least a user ID information sent from a ticket gate , a user station, and a user time . From the input terminal, receiving information on the usage status and managing it with the usage status database, receiving abnormal information notified from the traffic system where the arrival and departure status for each train at each station is sent sequentially , and managing it with the operation status database, A step of receiving an accident certificate issuance request sent; in response to the accident certificate issuance request, a user is identified using ID information of a user included in the request and searches the usage database and operation status database for the information and abnormality information, the user It determines whether there is operation abnormality occurring in the use period and usage times, when there is operation abnormality, sends the accident certificate over the network by creating accident proof in a predetermined format by using the search result information An accident certificate issuing step.
[0009]
In the accident certificate issuing system and method of the present invention, the ID information is read from the user's memory medium in the ticket gate process to manage the usage status for each user, and the operating status of the transportation facility is monitored to check for abnormalities in the operating status. By managing the occurrence situation, referring to this information, creating a corresponding accident certificate and sending it through the network, the accident certificate due to a train accident etc. can be used without using the labor of the station staff and the user's hand It can be issued easily without bothering you.
Similar effects can also be obtained by a program that controls a computer that manages a transportation facility.
[0010]
DETAILED DESCRIPTION OF THE INVENTION
Embodiments of an accident certificate issuing system and method according to the present invention will be described below.
FIG. 1 is a block diagram showing a configuration example of an accident certificate issuing system according to an embodiment of the present invention.
The system of this example is a system that issues a train accident certificate 100, and includes an IC card 110, an input terminal 120, a ticket gate 130, a traffic system 140, a train accident authentication server 150, and a network 160.
Among them, the IC card 110 and the input terminal 120 are used by users of transportation facilities, and the ticket gate 130, the transportation system 140, and the train accident authentication server 150 are managed on the transportation facility side. The network 160 is, for example, the Internet.
[0011]
The IC card 110 has a fare settlement function for transportation such as a prepaid system or an electronic money system, and functions as a commuter pass or a boarding ticket, and ID information for identifying individual users is registered. Specifically, a system such as Suica (watermelon) provided by JR East Corporation can be used.
The input terminal 120 is a personal computer or the like, for example, and an input function unit 121 in which a user performs input operations of various methods, a print function unit 122 that prints out various information, and a communication function unit (not shown) for the network 160. In this example, the user makes a request for issuing an accident certificate to the train accident authentication server 150 and prints out the accident certificate 100 transmitted from the train accident authentication server 150. And have.
[0012]
The ticket checker 130 has a reading function unit 131 that reads the IC card 110. When the user places the IC card 110 on the reading function unit 131, the user information stored in the IC card 110 is stored. The ticket gate processing (entry / exit confirmation and payment settlement etc.) is performed, and the contents such as ID information obtained at that time are supplied to the train accident authentication server 150. Note that the reading method of the IC card 110 is not particularly limited, and may be a contact type or a non-contact type.
The transportation system 140 manages and manages the operation status of each train in the entire railway network. When an abnormality such as an accident occurs, it collects abnormal information such as delays and suspensions, and uses that information as a train accident. The authentication server 150 is notified. For example, it is assumed that the arrival / departure status of each train is managed by a computer at each station, and the overall operation status is managed by sequentially sending the input information to the traffic system 140.
[0013]
The train accident authentication server 150 includes an information recording unit 151 that records various information for issuing an accident certificate, a search function unit 152 that searches the information recording unit 151, and an information transmission function that transmits an accident certificate. Part 153.
The information recording unit 151 records, for example, information on the usage status for each user sent from the ticket gate 130 and abnormality information sent from the traffic system 140. Note that the usage status information for each user may be a management method in which information sent from each ticket gate 130 is stored in time series, or is summarized for each ID information of each user. It may be a management method such as
When the search function unit 152 receives an accident certificate issuance request from a user via the network 160, the search function unit 152 searches the information recording unit 151 for information on the usage status corresponding to the user and compares it with the abnormality information. To determine whether the user has encountered an accident. If there is a corresponding accident, the accident certificate is created and output to the information transmission function unit 153.
The information transmission function unit 153 returns the accident certificate sent from the search function unit 152 to the user input terminal 120 via the network 160.
[0014]
Next, each operation of such an accident certificate issuing system will be described.
FIG. 2 is a flowchart showing the operation of the information recording unit 151 of the train accident authentication server 150. FIG. 2A records information obtained by reading the IC card 110 sent from the reading function unit 131 of the ticket gate 130. FIG. 2B shows an operation for recording the abnormality information sent from the traffic system 140.
In FIG. 2A, information indicating the usage status of the user is collected at any time by the ticket gate 130 and is sent to the train accident authentication server 150. The information recording unit 151 of the train accident authentication server 150 stores this information. The data are received in order (step S1) and stored in the usage status database in order (step S2). Accordingly, information such as the user ID information, the use station (ticket gate), and the passage time is stored in the use status database in time series.
[0015]
Further, in FIG. 2B, when a delay or suspension due to an accident or the like occurs in the transportation system, the information is sent from the transportation system 140 at any time, so the information recording unit 151 of the train accident authentication server 150 Are sequentially received (step S11), and are sequentially stored in the operation status database (step S12). Thereby, information, such as a section where the abnormality occurred in the operation, the date and time, is stored in the operation status database in time series.
It should be noted that the recording items and the recording order in the usage status database and the operation status database may be set as appropriate depending on the functions and convenience of the database. For example, the route and sections of the operation status may be recorded hierarchically. Alternatively, a recording method in which each user's ID information is arranged in the operation status database may be used.
In addition, as information to be recorded in the usage status database, a method of recording the ticket gate passage at the time of entry and the ticket passage at the time of exit of the same user in association with each other is also possible.
The information recorded in the operation status database is not only a delay in operation, but also a code information indicating the details of the accident, and detailed information such as the occurrence time and release time, and this is recorded as an accident. You may make it fill in a certificate.
[0016]
FIG. 3 is a flowchart showing the operation of the search function unit 152 of the train accident authentication server 150.
In FIG. 3, the user sends an accident certificate issuance request to the train accident authentication server 150 using the input terminal 120. At this time, the user accesses using the accident ID information and a preset password. In addition, the date and time of requesting the issuance of an accident certificate, the specifications of the certificate (contents of entry information), etc. are transmitted simultaneously.
The train accident authentication server 150 that has received such an accident certificate issuance request identifies and authenticates the user using the ID information and password (steps S21 and S22).
[0017]
When it is confirmed that the request is from an appropriate user (step S23), the search function unit 152 performs a search based on the user information (step S24). This is performed by referring to the use situation database and the operation situation database described above to determine whether or not an operation abnormality corresponding to the user's use section and use time exists in the operation situation database. Various specific procedures can be adopted. For example, the user may be found by searching the usage situation database using information on the section and time zone of the corresponding accident. On the contrary, a corresponding accident may be found by searching the operation status database using information on the usage status of the corresponding user.
[0018]
If the search is successful in this way, an accident certificate in a predetermined format is created based on the searched information and is transmitted to the input terminal 120 of the user who made the accident certificate issuance request (step S25). , S26). At the user input terminal 120, the accident certificate is printed out by the print function unit 122.
If it is determined in step S23 that the request is not appropriate, or if a corresponding search result is not obtained in step S24, this is notified (step S27), and the process is terminated.
[0019]
In the above operation example, the accident certificate is sent in response to the accident certificate issuance request from the user. However, the accident certificate is automatically issued without receiving the accident certificate issuance request. It may be a system that does this. For example, a user who requests issuance of an accident certificate is registered in advance in the train accident authentication server 150, and when an accident occurs, the accident certificate is automatically transmitted to the registered user. It is also possible to use a simple system.
Further, the memory medium used by the user for the ticket gate is not limited to the IC card, but may be one using a function such as a mobile phone (mobile terminal), or one using a magnetic card. Good.
Further, the accident certificate does not necessarily need to be printed out, and may be a system that stores it as electronic information.
[0020]
FIG. 4 is a block diagram showing a configuration example of an accident certificate issuing system according to another embodiment of the present invention. In addition, the same code | symbol is attached | subjected about the component similar to FIG.
In the system shown in FIG. 1, the accident certificate is sent to the user input terminal 120. However, in the system of this example, the accident certificate is sent to the personnel / working system 170 of the institution (company) to which the user belongs. It is a thing.
The personnel / working system 170 includes an information receiving function unit 171 that receives information on an accident certificate from the train accident authentication server 150, and an accident certificate recording function that records the accident certificate received by the information receiving function unit 171. Part 172.
The address of the personnel / working system 170 is registered in advance in the train accident authentication server 150, or is sent by being included in the accident certificate issuance request from the input terminal 120, so that the personnel accident / work system on the train accident authentication server 150 side. 170 can be accessed.
[0021]
The information recorded in the accident certificate recording function unit 172 can be printed out as appropriate.
In FIG. 4, the user input terminal 120 is provided with a display function unit 123 for sending a notification that an accident certificate has been issued from the train accident authentication server 150 and confirming the notification. ing.
With such a configuration, the accident certificate from the train accident authentication server 150 can be sent directly to the personnel / working system 170, and the attendance management of a company or the like can be easily performed.
[0022]
In addition, the above embodiment examples are implement | achieved by the program which controls the computer which manages a transportation system, and such a program shall also be included in this invention.
[0023]
【The invention's effect】
As described above, according to the accident certificate issuing system and method of the present invention, the ID information is read from the user's memory medium in the ticket gate process to manage the usage status for each user and monitor the operation status of the transportation facility. By managing the abnormal situation of the operation status, creating a corresponding accident certificate with reference to this information, and sending it through the network, without using the labor of the station staff, the accident certificate due to train accidents, etc. In addition, there is an effect that it can be easily issued without bothering the user.
The same effect can be obtained by the program of the present invention.
[Brief description of the drawings]
FIG. 1 is a block diagram showing a configuration example of an accident certificate issuing system according to an embodiment of the present invention.
FIG. 2 is a flowchart showing a part of the processing operation of the accident certificate issuing system shown in FIG. 1;
FIG. 3 is a flowchart showing a part of the processing operation of the accident certificate issuing system shown in FIG. 1;
FIG. 4 is a block diagram illustrating a configuration example of an accident certificate issuing system according to another embodiment of the present invention.
[Explanation of symbols]
100 …… Accident certificate, 110 …… IC card, 120 …… Input terminal, 130 …… Ticket machine, 140 …… Transport system, 150 …… Train accident authentication server, 160 …… Network, 170 …… Personnel / work system.

Claims (19)

By passing through the memory medium storing the user ID information, the information stored in the memory medium is read, and the ticket gate process including entry / exit confirmation and billing settlement is performed based on the information stored in the memory medium. And ticket gate means for supplying information stored in the memory medium to user management means,
User management means for receiving information read by the ticket gate means, storing at least a use station and a use time together with ID information in a use situation database, and managing a use situation for each user;
A monitoring means that monitors the operation state of the transportation system that is centrally managed by the traffic system in which the arrival and departure status of each train at each station is sequentially sent , and when an abnormality occurs in the operation state, a notification means that notifies the operation management means of the abnormality information;
Based on the abnormality information notified by the notification means, at least the section in which the operation abnormality has occurred, the date and time are stored in the operation status database, and the operation management means for managing the abnormality occurrence status of the operation state,
In response to a request from the user by the input terminal, the user is identified using the user ID information included in the request, and the usage status database and the operation status database are searched. Accident certificate issuance that determines whether or not there is an operation abnormality that occurred during the usage time, and if there is an operation abnormality, creates an accident certificate in a predetermined format using the search result information and sends the accident certificate through the network Means,
An accident certificate issuing system characterized by comprising:   2. The accident certificate according to claim 1, wherein the accident certificate issuance means authenticates the user based on the accident certificate issuance request received via the network, and creates and transmits the corresponding accident certificate. Issuing system.   2. The accident certificate issuing system according to claim 1, wherein the accident certificate issuing means creates and transmits an accident certificate corresponding to a registered organization of the user registered in advance.   2. The accident certificate issuance system according to claim 1, wherein the user management means manages information on a use place and a use time corresponding to the ID information of the user.   2. The accident certificate issuing system according to claim 1, wherein the operation management means manages information on an operation section and time in which an abnormality has occurred.   2. The accident certificate issuing system according to claim 1, wherein the memory medium has a transportation fare settlement function.   2. The accident certificate issuing system according to claim 1, wherein the memory medium is an IC card.   2. The accident certificate issuing system according to claim 1, wherein the memory medium is a magnetic card.   The accident certificate issuing system according to claim 1, wherein the memory medium is a portable terminal. By passing through the memory medium storing the user ID information, the information stored in the memory medium is read, and the ticket gate process including entry / exit confirmation and billing settlement is performed based on the information stored in the memory medium. And a ticket gate step for supplying the information stored in the memory medium to a user management step;
A user management step for receiving the information read by the ticket gate step, storing at least a use station and a use time together with ID information in a use situation database, and managing a use situation for each user;
A notification step of monitoring the operation state of the transportation system that is centrally managed by the transportation system in which the arrival and departure status of each train at each station is sequentially sent, and notifying the abnormality information to the operation management step when an abnormality occurs in the operation state;
Based on the abnormality information notified by the notification step, at least the section where the operation abnormality occurred, the date and time are stored in the operation state database, and the operation management step for managing the operation state abnormality occurrence state,
In response to a request from the user by the input terminal, the user is identified using the user ID information included in the request, and the usage status database and the operation status database are searched. Accident certificate issuance that determines whether or not there is an operation abnormality that occurred during the usage time, and if there is an operation abnormality, creates an accident certificate in a predetermined format using the search result information and sends the accident certificate through the network Steps,
An accident certificate issuance method characterized by comprising:   11. The accident certificate according to claim 10, wherein in the accident certificate issuance step, the user is authenticated based on the accident certificate issuance request received via the network, and the corresponding accident certificate is created and transmitted. Issuing method.   11. The accident certificate issuance method according to claim 10, wherein the accident certificate issuance step creates and transmits an accident certificate corresponding to a registered organization of the user registered in advance.   11. The accident certificate issuance method according to claim 10, wherein in the user management step, information on a usage place and a usage time is managed in correspondence with the ID information of the user.   The accident certificate issuing method according to claim 10, wherein the operation management step manages information on an operation section and time in which an abnormality has occurred.   11. The accident certificate issuing method according to claim 10, wherein the memory medium has a transportation fee settlement function.   11. The accident certificate issuing method according to claim 10, wherein the memory medium is an IC card.   11. The accident certificate issuance method according to claim 10, wherein the memory medium is a magnetic card.   11. The accident certificate issuing method according to claim 10, wherein the memory medium is a portable terminal. A program for controlling a computer as a train accident authentication server for managing transportation,
Receiving at least a user's ID information sent from the ticket gate, information on the usage status for each user including the usage station and usage time, and managing the usage status database;
Receiving abnormal information notified from the traffic system in which the arrival and departure status of each train at each station is sent sequentially , and managing it by the operation status database;
Receiving an accident certificate issuance request sent from the input terminal;
In response to the accident certificate issuance request, the usage status database and the operation status database are used for the usage status information and the abnormality information for each user by identifying the user using the user ID information included in the request. To determine whether there is an operation abnormality that occurred in the user's usage section and usage time, and if there is an operation abnormality, create an accident certificate in a predetermined format using the search result information An accident certificate issuance step for transmitting an accident certificate through the network;
The program characterized by having.

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