JP3667206B2 - Reservation system - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to a reservation system that provides various reservation services such as hotel and rental car reservations, event and transportation seat reservations to members via a network by using an IC card or the like in which member information is stored. Specifically, the reader / writer connected to the terminal simultaneously detects a plurality of IC cards, etc., and the detected number of members, that is, the number of members, their member information, and data input from the terminal The present invention relates to a reservation system that can collectively perform reservation registration of contents corresponding to each of a plurality of members depending on (reservation availability or settlement availability).
[0002]
[Prior art]
Along with the spread of the Internet, a service for connecting various types of tickets such as event tickets and air tickets by connecting to the Internet from a personal computer is provided. Such a reservation system usually connects to a reservation homepage via the Internet, transmits information on events and tickets desired by the user through the network, and issues a number identifying the person who made the reservation, such as a reservation number, at the time of reservation. On the day of the event, the day of boarding, etc., a method of paying a fee in exchange for a ticket or ticket at the window is taken. In addition, instead of paying the same day fee, there are a method of transmitting a credit number at the time of reservation and making a payment, and a service performed only for members who have registered in advance.
[0003]
When using these networks, there is a security problem, such as making a reservation by impersonating another person only by knowing the credit number of the other person. A system using an IC card is also considered as a method for solving this problem. For example, in an experiment jointly conducted by Japan Airlines and Hitachi Ltd. in 1997, a member with an IC card boarded from purchase of a ticket such as airline ticket reservation / purchase, baggage custody, guidance to the boarding gate and boarding procedures. The system with a card is used.
[0004]
[Problems to be solved by the invention]
However, regardless of whether or not a card is used, in these current reservation systems, even when a plurality of tickets are reserved, one person to be reserved is specified, and the specific person is charged, and a credit card is used. When making a payment using, the payment was made with the credit card of the person who applied for the reservation. As a result, there was no problem when paying alone, such as when applying for multiple flights with a family member, but when going on a business trip with a colleague of the company, it is not possible to pay with each credit card. It was possible. In addition, in the current system, it is rare that the seat location can be specified directly, and even if it can be specified, the reservation system via the Internet does not allow multiple people to reserve a separate seat for payment next to it. could not.
[0005]
With conventional magnetic stripe cards, IC cards with contact terminals, or non-contact IC cards with a communication distance of several millimeters using electrostatic coupling, the reader / writer (R / W) and the card are always in a one-to-one link. It wasn't possible to link to multiple cards at the same time. Therefore, membership services using cards, etc., can provide services to only one member for one access, and as a result, there is no procedure or payment required for the same settlement as a family. It was effective for the service, but for groups consisting of multiple people who divided payments, it was necessary to replace the card each time and receive the service. It was difficult to reserve a seat.
[0006]
It is an object of the present invention to enable a plurality of members to enjoy a reservation service at the same time using each card, for example, reservation of a set seat such as a plurality of members next to each other as in the case of seat reservation. It is an object of the present invention to provide a reservation system that provides a service that enables payment and individual payment.
[0007]
[Means for Solving the Problems]
In order to solve the above problems, the present invention employs the means listed below.
[0008]
One means is that a terminal electrically connected to one reader / writer having a function of reading / writing information to / from a non-contact IC card that supports anti-collision is connected to a server via a network, and information about members is collected. A system for providing various reservation services to members via the network using a plurality of stored cards,
The reader / writer is configured to simultaneously detect a plurality of contactless IC cards storing at least information relating to a member specifying a cardholder, and collectively transmit the information of the simultaneously detected cards to the terminal. Yes,
The terminal sends to the server the information card is recognized that information about members read from a plurality of said contactless IC card simultaneously transmitted from the reader-writer together through the network, from the server A display unit that displays the transmitted reservation service information; and an input unit that inputs input information related to the reservation service when necessary, and transmits the input information related to the reservation service to the server via the network. Is,
The server includes a member number discrimination function means for discriminating the number of members from card information detected by the reader / writer and transmitted collectively from the terminal, and a reservation service according to the information on the members and the determined number of members. Information generating function means for generating information, information can be read from and written to at least one storage means for storing the information on the member and the reservation service information, and the reservation service information is sent to the network The reservation system is characterized in that reservation registration is performed using input information related to the reservation service information transmitted from the terminal to the terminal when necessary.
[0010]
Alternatively, in the above reservation system, the terminal transmits the information input by the input means and the information about the members stored in all recognized cards to the server via the network, and the server receives the input information. And the reservation data stored in the storage means based on the information related to the members stored in all the cards, and transmits the search result to the terminal via the network. A reservation system characterized in that a result is output to a display means, and input information by the input means for performing reservation registration based on the displayed search result is transmitted to the server.
[0011]
Alternatively, in the above reservation system, the server has an authentication function means for authenticating a member based on information about the member stored in the card, and all the cards recognized by the terminal via the reader / writer The validity of the member for the card recognized by the authentication function means is identified based on the stored member information and / or card information, and the reservation service can be provided when the member is a correct member. It is a reservation system.
[0012]
Alternatively, in the above reservation system, the terminal stores information reserved by the server in a card via a reader / writer.
[0013]
Alternatively, in the above reservation system, information related to payment is stored in the card, and the server has a payment function means, which is read via a reader / writer at the time of reservation and transmitted via a terminal and a network. A reservation system characterized in that payment is performed by the payment function means based on information related to payment stored in the card.
[0014]
Alternatively, in the above reservation system, the terminal stores ticket information that allows each reservation to be used in a card via a reader / writer when the server makes a payment at the time of reservation, and the reservation is made. A reservation system is characterized in that a reservation is used by the card storing information that can be used.
[0015]
In the present invention, a card such as a contactless IC card that can access a plurality of cards at a time, for example, an anti-collision card, is used as a membership card or a settlement card, so that a plurality of membership cards can be recognized simultaneously at the time of reservation. The number of members who want to make a reservation at the same time can be determined. Further, by providing the server with information generating means for generating information to be provided according to the number of members, it is possible to provide information according to the number of members to be used. Combined with the above actions, a reservation service can be provided to a plurality of members at the same time. For example, in the case of a seat reservation, the adjacent seat can be reserved. In addition, for a card having payment information, for example, a card such as a non-contact IC card corresponding to the same anti-collision can be used so that the payment card can be recognized at the same time as the membership card. Even in a reservation service using a non-member card, payment processing can be made individually.
[0016]
DETAILED DESCRIPTION OF THE INVENTION
Hereinafter, embodiments of the present invention will be described with reference to the drawings.
[0017]
1 to 4 show a configuration diagram of a reservation system according to the present invention as an embodiment of the present invention.
[0018]
FIG. 1 is a diagram showing a first embodiment of a reservation system according to the present invention, in which 1 is a service providing server, 11 is storage means for storing member information and reservation service information, 2 is a network, 3 Is a terminal, 31 is a display means, 32 is an input means, 4 is a reader / writer, and 5 is a non-contact IC card. In the present embodiment, an example is shown in which the server 1 has a membership number discrimination function (a) and an information generation function (b), and the storage device 11 is directly electrically connected to the server 1. . Further, in the present embodiment, the case of two non-contact IC cards is shown, but there is essentially no change in the case of three or more or one.
[0019]
FIG. 2 is a diagram showing a second embodiment of the reservation system according to the present invention. The server 1 ′ has an authentication function (c) in addition to the functions (a) and (b). In this example, the storage unit 12 storing member information and the storage unit 13 storing service information are connected to the network 2 independently of the server 1 ′.
[0020]
Further, FIG. 3 is a diagram showing a third embodiment of the reservation system according to the present invention. The server 1 ″ has a settlement function (d) in addition to the functions (a), (b), (c). ), The card 5 ′ in which information related to payment is stored, information related to members including information related to payment, and storage means 14 that stores information related to services are shown.
[0021]
In FIG. 4, the configuration on the server side from the terminal is the same as that of the third embodiment of FIG. 3, and the present invention is composed of a card 5 having no settlement function and a card 5 ″ having only a settlement function. It is a figure which shows the 4th example of an embodiment.
[0022]
5 to 9 show a reservation service provision flow in the system having the configuration of each embodiment according to the present invention shown in FIGS. In addition, the following description of (circle) 10 etc. represents the code | symbol in which the number (10 in the said example) is described in (circle) mark in a figure. Also, A to F in the figure represent processing by the functional means of the apparatus.
[0023]
FIG. 5 is relative to the system configuration of the first embodiment in FIG. 1. The solid line arrows in the figure indicate the flow of control data, and the broken line arrows indicate the flow of display data to the terminal. .
[0024]
In the present embodiment example, the server 1 is started by first giving some information for starting a service from the terminal 3 (◯ 1). However, it goes without saying that there is no problem even if the terminal 3 is in a standby state so that the service can be started without raising any event from the terminal 3 to the server 1.
[0025]
When the service start information is sent from the terminal 3 to the server 1, the server 1 makes a request for data of information (display and control) necessary for the initial stage of service to the storage means 11 (◯ 1). Upon receipt of the request, the storage unit 11 transmits display and control data to the server 1, and the server 1 transmits information to the terminal 3. The control data includes an instruction to detect a card and read information relating to a member stored in each card for the detected card. At this time, the control data for the reader / writer and the card is transmitted to the reader / writer 4 through the terminal 3 to perform card detection (（2). Even in this case, the terminal 3 is always in the card detection standby state, and it is naturally possible to provide the same service even when the service is started when the card is detected.
[0026]
Serial number assigned uniquely to all cards so that the reader / writer 4 can recognize the cards within the communicable range (2 cards in this example) by the card detection command from the reader / writer 4 Is returned as a response (○ 3), and the reader / writer 4 detects the presence of two cards 5 and detects the serial number of the two cards detected on the terminal 3 and an identifier for identifying each card. Are collectively transmitted to the terminal 3 (端末 4). In this way, a non-contact type IC card can recognize a plurality of cards at a time and recognize each card for individual access. Such a method can also be used for IC public telephone cards. It has been adopted.
[0027]
The terminal 3 that has recognized the number of cards detected by the information sent by ○ 4 reads out the member-related information such as the member number and name for all the detected cards 5 based on the data sent by ○ 2. (○ 5, ○ 6), the information related to the member stored in each read card is associated with the information for identifying the corresponding card, and the information for all the detected cards is collectively sent to the server 1 (○ 7).
[0028]
The server 1 that has received the sent information discriminates the number of members of the detected card by the membership number discriminating means (A), and transmits a request for information on the necessary reservation service from the information on the members to the storage means. Do (○ 8). The storage unit 11 transmits display and control information necessary for the service to the server 1 (○ 9). Upon receiving this information, the server 1 creates display data and control data necessary for the number of members determined by the generation means based on the number-of-members information determined by the determination means (B), and sends information (display and control) to the terminal 3. ) Is transmitted (○ 10).
[0029]
The terminal 3 that has received the data displays information on the display means 31. The member who sees this information inputs a decision as to whether or not to make a reservation to the terminal 3 via the input means 32, and the terminal 3 transmits the input result to the server 1 (◯ 11). At this time, since the members who input data are all members who own the detected card, the data to be transmitted includes information for all the corresponding members. Depending on whether the display information generated in B is configured to input information for all members at a time or to input information individually for each member (○ 11) is different, but as a result, member information corresponding to the number of cards is transmitted to the server, and therefore, two arrows are shown in the figure (since there are two cards in this embodiment). In the subsequent processes of ○ 11 and ○ 12, two arrows are entered for the same reason.
[0030]
The server 1 that has received the input result, when making a reservation, transmits the reservation information to the storage means 11 (◯ 12), and updates the database (C). In the case of writing the reservation information on the card, the terminal 3 from the server 1, via the reader-writer 4, so that the writing card 5 f opinions (○ 13). This example shows a case where both members who own two cards make a reservation, and the reader / writer 4 to the card 5 writes the reservation information to each card 5. In this way, a plurality of members receive a service at a time, and reservation processing becomes possible. In the case of this example, the process of confirming the reservation status is not performed, and adaptation is difficult for a service that has a limited number of objects that can be reserved, such as seats.
[0031]
Next, an embodiment in the case of making a reservation after searching for reservation information in the system of the configuration example corresponding to FIG. 1 will be described with reference to the processing flow of FIG.
[0032]
Also in this figure, the meaning of the arrow is the same as in the case of FIG. The processing flow is the same up to the point where the service information of ○ 10 is transmitted to the terminal 3. Thereafter, at ○ 11, information related to the desired reservation for searching the reservation status is input to the terminal 3 via the input means 32, and the desired information is transmitted to the server 1.
[0033]
Upon receiving the desired reservation information, the server 1 makes a search request to the storage means 11 in which the reservation information is stored based on this information (○ 12), and the storage means 11 performs a search according to this request (D), The search result is transmitted to the server 1 (◯ 13). Receiving the search result, the server 1 generates data to be transmitted to the terminal by the information generating means (B), and transmits the generated data to the terminal 3 (◯ 14). In this embodiment, an example is shown in which a plurality of members use the same event or transportation means such as a train, and the data to be searched is the same condition for all detected members. In the processing flow up to 14, one arrow is shown.
[0034]
Thereafter, based on the information shown on the display means 31 of the terminal 3, each member inputs the reservation information and transmits it to the server 1 (１５15). Is updated (予 約 16), and the reservation information is updated (C). In this process, information of all the members who are the objects is transmitted and received, and therefore, two arrows are shown in the figure as in the case of FIG. When the reservation information is written on the card, the reservation information is further transmitted to each card owned by each member (○ 17). At this time, as shown in FIG. 5, since the terminal 3 and the server 1 know the correspondence between the member information and the information for identifying the card after the card detection, the card owned by each member is correctly assigned. It becomes possible to write information.
[0035]
In this way, by searching for reservation information and then making a reservation, it is possible to grasp the reservation status of seats for transportation and events such as concerts, and each member can make a reservation at the same time with the seat specified. become.
[0036]
Next, the flow of the embodiment in which the reservation service is provided after the membership card is authenticated in the system of the configuration example corresponding to FIG. 2 will be described with reference to FIG.
[0037]
This figure is basically the same as FIG. 5 except that there are two storage means according to the configuration example of FIG. 2 and that the member information database and service information database are separated. . Further, since an example of three cards is shown, the processing of (○ 3, ○ 5, ○ 6, ○ 15, ○ 16, ○ 17, ○ 18, ○ 19) related to individual cards is 3 Times information is transmitted.
[0038]
In this figure, the basic flow is the same as in FIG. 6 except that the detected card is authenticated before providing the service, and the member information is stored from the server 1 ′ after the processing ○ 7. It includes a process of requesting member information detected in the database (（18) and performing authentication (E) on the server 1 ′ based on the information ○ 19 sent from the storage means 12 and 13. Yes. As a result of authentication, if the member card is correct, the processing after ○ 8 will be performed. As a result, it is possible to provide a more secure service including member authentication using a correct card.
[0039]
Next, based on the configuration example of FIG. 3, a card including information related to payment is used and payment is made after reservation processing using a payment function provided in the server, and reservation such as a ticket can be used after the payment is completed. FIG. 8 shows a flow example when information is written to the card. In the case of this example, since the processing up to database update (C) by reservation of ○ 16 in FIG. 7 is the same except that there are two cards, only the processing after ○ 16 is shown.
[0040]
After updating the database of the storage means 14, the server 1 "transmits information about whether or not to make a payment for the reservation to the terminal 3. <1>. In accordance with this, the member makes a payment via the input means 32 or not. Is input to the terminal 3 and transmitted to the server 1 ″ <2>. In this example, only one of the two members who are the owners of the two cards 5 'makes a payment, and the remaining one only makes a reservation. The server 1 ″ makes a request for information relating to the settlement relating to one card to the storage means <3>, and the storage means 14 transmits the corresponding information to the server 1 ″ <4>. The server 1 ″ having obtained the information related to the settlement performs the settlement process (F), transmits the settlement result to the storage means 14 <5>, and writes the reservation use information to the card that has settled <6>. Reservation information is written to cards that have not been made (○ 17) By the above processing, a service that allows multiple members to make a reservation at the same time and make a payment only to the desired member Is possible.
[0041]
Finally, based on the fourth embodiment of FIG. 4, after using a card that includes information about payment and a card that does not include payment, and performing a reservation process with a card that does not have a payment function, the payment function provided in the server FIG. 9 shows an example of a processing flow in the case where payment is performed using a card having payment information, and information that can be used for reservation such as a ticket is written to a card that does not have payment information after the payment is completed.
[0042]
In this embodiment, after a reservation is searched and reservation processing is performed in the same manner as in FIG. 7 by using one card 5 having no settlement information among two cards (5, 5 ″) ( ○ 1 to ○ 16), the card 5 ″ having another piece of payment information is additionally detected (<7> to ○ 7), and payment is made in the same manner as in FIG. 8 (<3> to <5>) In the example, reservation use information is written to the card 5 that does not include settlement information later (◯ 17). Here, since the number of cards is one at the time of the first card detection, ○ 3, ○ 4, and ○ 6 have one arrow.
[0043]
After updating the database related to the reservation (○ 16), after determining whether to perform the payment processing (<1>, <2>), the server 1 ″ receives the payment information from the information about the card obtained by the processing of ○ 7. The card detection with the payment information is started <7>, whereby the card detection and card reading flow starts again (○ 3 to ○ 7), and information about the called payment (<3> to <5>) After that, the reservation use information is written into the card 5 that does not include the settlement information (○ 17), and the card 5 ″ that includes the settlement information is subjected to the settlement processing. Information writing <8>. Note that there is no problem even if the processing of ○ 17, <8> is not performed unless necessary.
[0044]
By the above processing, for example, even a membership card that does not include payment information can be used together with a card that includes payment information such as a card for electronic money, so that it is possible to provide a service that can even perform payment processing.
[0045]
【The invention's effect】
As described above, according to the present invention, a reservation service having high security can be simultaneously provided to a plurality of members using a card storing member information, and adjacent seats can be designated. It is possible to provide services that can be used.
[0046]
Furthermore, even when a group reservation such as a reservation for adjacent seats is made, it is possible to provide a service that can be settled in an individual manner.
[Brief description of the drawings]
FIG. 1 is a block diagram showing a first embodiment of a system according to the present invention, and shows an example in which a server has a discrimination function and a generation function.
FIG. 2 is a block diagram showing a second embodiment of the system according to the present invention, and shows an example in which the server also has an authentication function, and the storage means is connected to the network independently from the server. .
FIG. 3 is a block diagram showing a third embodiment of the system according to the present invention, in which the server also has a payment function and uses a card storing information related to payment.
FIG. 4 is a block diagram showing a fourth embodiment of the system according to the present invention, in which a server has a payment function and stores information related to payment and a card that does not have information related to payment. FIG.
5 is a processing flow diagram for performing a reservation service in the system configuration shown in FIG. 1, and is a diagram showing an example in which reservation information is not searched with two cards. FIG.
6 is a processing flowchart for performing a reservation service in the system configuration shown in FIG. 1, and is a diagram showing an example of searching for reservation information. FIG.
7 is a process flow diagram for performing a reservation service in the system configuration illustrated in FIG. 2, and is a diagram illustrating an example of performing membership card authentication. FIG.
8 is a process flow diagram for performing a reservation service in the system configuration shown in FIG. 3, and is a diagram illustrating an example of performing a post-reservation settlement process.
9 is a processing flow diagram for performing a reservation service in the system configuration shown in FIG. 4, and illustrates an example in which a payment process is performed with a card having payment information after a reservation process is performed with a card having no payment information.
[Explanation of symbols]
DESCRIPTION OF SYMBOLS 1, 1 ', 1 "... Server (a) ... Member number discrimination function (b) ... Information generation function (c) ... Authentication function (d) ... Settlement function 11 ... Member information and reservation service information storage means 12 ... Member Information storage means 13 ... Service information storage means 14 ... Member information including payment information and reservation service information storage means 2 ... Network 3 ... Terminal 31 ... Display means 32 ... Input means 4 ... Reader / writer 5, 5'5 "... contactless IC card

Claims (6)

A plurality of terminals that are electrically connected to a reader / writer having a function of reading / writing information to / from an anti-collision non-contact IC card, connected to a server via a network, and storing information about members A system for providing various reservation services to members via the network using the card,
The reader / writer is configured to simultaneously detect a plurality of contactless IC cards storing at least information relating to a member specifying a cardholder, and collectively transmit the information of the simultaneously detected cards to the terminal. Yes,
The terminal sends to the server the information card is recognized that information about members read from a plurality of said contactless IC card simultaneously transmitted from the reader-writer together through the network, from the server A display unit that displays the transmitted reservation service information; and an input unit that inputs input information related to the reservation service when necessary, and transmits the input information related to the reservation service to the server via the network. Is,
The server includes a member number discrimination function means for discriminating the number of members from card information detected by the reader / writer and transmitted collectively from the terminal, and a reservation service according to the information on the members and the determined number of members. Information generating function means for generating information, information can be read from and written to at least one storage means for storing the information on the member and the reservation service information, and the reservation service information is sent to the network A reservation system, wherein reservation registration is performed using input information related to the reservation service information transmitted from the terminal when necessary. The reservation system according to claim 1 ,
The terminal transmits input information by an input means and information on members stored in all recognized cards to a server via a network,
The server searches for reservation data stored in a storage means based on the input information and information on members stored in all the cards, and transmits the search result to the terminal via a network. ,
The terminal outputs the search result to a display means, and transmits information input by the input means for performing reservation registration based on the displayed search result to the server. system. The reservation system according to any one of claims 1 and 2 ,
The server has an authentication function means for authenticating a member based on information about the member stored in the card, and information about the member stored in all the cards recognized by the terminal via the reader / writer and / or Alternatively, the reservation system can identify the legitimacy of the member for the card recognized by the authentication function means based on the card information and can provide the reservation service when the member is a correct member. In the reservation system according to any one of claims 1 to 3 ,
The terminal stores information reserved by a server in a card via a reader / writer. In the reservation system according to any one of claims 1 to 4 ,
Information related to payment is stored in the card,
The server has a payment function means, and the payment function means performs payment based on information related to payment stored in the card, which is read via a reader / writer at the time of reservation and transmitted via a terminal and a network. Reservation system characterized by doing. The reservation system according to claim 5 ,
The terminal stores, in a card via a reader / writer, ticket information that enables the use of each reservation when the server makes a payment at the time of reservation, and stores information that enables the use of the reservation. A reservation system using a reservation by the stored card.

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