JP3143241B2 - Sales management device - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a sales management device.

[0002]

2. Description of the Related Art In recent years, a card member system in which payment is made using a card when a product is purchased or a service is provided has been widely adopted. In particular, department stores, chained retail stores, credit outlets, and the like issue their own cards to card members, and try to prevent liquidation of customers and secure them through these own cards. By using such a company card, customer information such as what kind of product the customer purchased at what time is collected in detail, and the needs of the kind of product the customer wants are accurately grasped. can do.

For this purpose, it is necessary to have a wide range of customers use their cards as continuously as possible. Therefore, by offering services such as discounting and providing prizes according to the purchase amount to customers, we are trying to solicit card members and motivate them to use cards continuously. I have.

[0004] As the card member service, the merchandise is limited to card members only, that is, the merchandise is limited to products such as tofu and thigh meat, and the merchandise is sold only to customers who present the card at a discount price. There is a service to do it.

[0005]

However, conventionally, this service has only been instructed by a public notice flyer or at a store, and thus has a problem that the appeal of the service is weak.

Accordingly, an object of the present invention is to provide a sales management device capable of sufficiently appealing the card member service and thereby inviting a card member.

[0007]

Means for Solving the Problems (1) Input means for inputting a product code of a purchased product, reading means for reading a card number recorded on a membership card presented at the time of purchase, and handling. A storage means for storing a normal price for a large number of products and a member discount amount for a member-specified product designated in advance for a member from among the products, together with a product code , and, for a purchased product, a product code number. If the product is a member-designated product, the reading means for reading the normal price and the member discount amount from the storage means, and adding the respective normal prices read from the storage means , and storing the obtained normal price total amount first calculation means, summing the respective membership discount read from said memory means, second arithmetic means for storing the obtained member discount sum, the customer is a member field of Subtract the total amount of the member discount from the total amount of regular prices, and use the subtracted amount as the total purchase amount.If the customer is not a member, the total amount of normal prices is used as the total purchase amount as it is. The purchase amount calculation means, the issuer name column showing the name of the store that issued the receipt, the receipt issue number showing the receipt issue number identifying the issued receipt, and the issue time when the receipt was issued are shown. The issue time column, the customer identification column showing the customer's membership number and / or name to identify the customer, and the regular price and membership discount for each product purchased
And purchases items column discount amount is indicated, the member price column labeled membership total price is the a amount obtained by subtracting the sum of the member discount from the total amount of the regular price, was obtained by a member -system message includes a receipt issuing means for issuing a receipt and a message field that shown, it indicated in the purchase price details spaces for informing benefits such customers
Member discount is based on whether the buyer is a member,
Display method changes before and after entering product code
A sales management device characterized by being carried out . (2) input means for inputting a product code of a purchased product, reading means for reading a card number recorded on a membership card presented at the time of purchase, normal prices for a large number of products being handled, A storage unit storing member price information on a member-specified product designated in advance for a member among the products together with a product code, and for a purchased product, the product is a member-specified product together with a product code number. In this case, the normal price and the member price information are read out from the storage means, and the total purchase price is calculated from the normal price and the member price information. If the customer is not a member, the total purchase price is calculated from the normal price. A purchase amount calculating means for calculating, an issue store name column showing the name of the store which issued the receipt, and a receipt issue number for identifying the issued receipt Receipt issue number,
An issuance time column indicating the time when the receipt was issued, a customer identification column indicating the customer's membership number and / or name to identify the customer, and a
A purchase details column showing the regular price and member discount ,
A member price column labeled membership total price includes a receipt issuing means message issuing a receipt and a message field that showed to inform such a customer benefits obtained by a member, the Shown in the purchase details
Member discounts are based on whether the buyer is a member,
The display method changes before and after the card presentation
A sales management device characterized by being obtained. (3) If the purchaser is not a member, the receipt issuing means indicates the regular price of each purchased product and the member discount amount to be discounted if the purchaser is a member for the member-specified product. Issue a receipt that includes an amount description column, a total amount column indicating the total amount of the normal prices , and a message column at least indicating a message for informing the customer of the service amount obtained by being a member. The sales management device according to (1) or (2) above. (4) The receipt further includes a total amount column indicating the total amount of the regular prices and a total member discount amount column indicating the total of the member discount amounts.
Any of the sales management device. (5) The receipt shows the current point according to the member total price, and the new total point obtained by adding the current point to the total point during the predetermined period up to the present purchase. The sales management device according to any one of (1) to (4), further including a point column. (6) The sales management device according to any one of (1) to (5), wherein the message field of the receipt further indicates that a service point corresponding to the purchase price can be obtained.

[0008]

According to the sales management device of the present invention,
The sales management is performed by clearly distinguishing between the case where the customer is a card member and the case where the customer is not a card member.For example, by showing the card member discount amount for the member designated product and the total member discount amount on the receipt, the card The service to the member can be specifically and strongly appealed to the member customer.

[0009] On the other hand, if the customer is not a card member, when the customer becomes a card member, he / she will specifically indicate on the receipt what kind of discount service he / she will be able to receive. You can make a solicitation.

[0010]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS A preferred embodiment of the present invention will be described below with reference to the accompanying drawings.

In the embodiment described below, it is assumed that a card member has a member card in which the member number is magnetically recorded in advance, while a non-member customer does not have the member card. . This member card may be any card as long as it can write and read information, but is preferably a magnetic card specified in the JIS standard that can withstand long-term use.

FIG. 1 is a block diagram of a sales management device according to an embodiment of the present invention.

In FIG. 1, reference numeral 1 denotes a POS terminal device usually installed at each store or the like, and the POS terminal device 1 is connected to a store computer 2.
The store computer 2 includes a product master file F. The product master file F stores a product name Fb, a normal unit price of the product, that is, a standard unit price Fc, and member price information Fd together with the product code Fa. . The member price information Fd includes, for example, a product designated as a member discount product out of the products being handled, for example, a discount amount and a discount period for beef thigh meat and tofu, a limit quantity for one person, and the like.

A host computer 4 is connected to the store computer 2 via a front-end processor 3. The merchandise master file F contains the front-end processor 3, host computer 4
May be provided. The above host computer 4
Is provided with a member data file 5, in which various data such as purchase information for each member and service points to be described later are stored together with a member (card) number.

The store computer 2 (or front end processor 4, host computer 5,
Alternatively, the message for the card member "The member price product is a total of XX yen discount. Thank you for using the card" is displayed in the storage unit of the POS terminal device 1) for customers who are not card members. Message "When you show your membership card, the total price
○ You will save the yen. Please join the card member by all means. , Etc., to be printed on the receipt.

The POS terminal 1 has a key input device 6 provided with various keys such as numeric keys, and is attached to each product.
Various input devices of a barcode scanner 7 for reading a barcode B indicating product information (including a unit price) such as a product code, and a card handling device 8 for reading a member (card) number recorded on a card C Is connected. The card handling device 8 is desirably a reader / writer that can also write information on a card.

The POS terminal 1 is further connected to a printer 9 for printing a receipt R or a slip handed to a customer at the time of purchase.

Next, the operation status of the device and the receipt issued at that time will be described according to the situation depending on whether the customer is a card member or not. Note that the customer is assumed to have purchased 2 oranges as standard priced products, 1 as persimmon, 1 as potato, 1 as carrot, and 2 as card member discount products, gyuomo and tofu.

First, a case will be described in which the customer is a card member and the card is presented prior to the input of a code or the like for a purchased product by inputting a key or reading a bar code.

First, the card handling device 8 reads a member (card) number from the presented member card C, and confirms that the card is a card member. Next, the merchandise code of the purchased merchandise is input to the POS terminal device 1 by the key input device 6 and the barcode scanner 7.

The POS terminal 1 transfers the product code to the store computer 2. The store computer 2 reads out, from the product master file 3, member price information such as a product name, a standard unit price, and a member discount amount of the product from the product code, and transfers the data to the POS terminal device 1.

The POS terminal device 1 first determines whether or not to apply the member discount amount based on the transferred product data. In this example, since the customer is a card member and presents the card C, it is determined to adopt the member discount amount. Next, the member price is calculated by subtracting the total member discount from the total standard price, the total member discount, and the total standard price for all products. At the same time, the message for the member is read, and the total amount of the calculated member discount is applied to the amount column. In the POS terminal device 1, operations such as calculation of consumption tax and other necessary calculations are performed.

Finally, by operating an enter key or a total key of the key input device, a receipt 10 on which substantially all of the above data is printed is issued.

Next, the contents of a receipt issued from the printer 9 of the POS terminal 1 in the above case will be described.

FIG. 2 is a plan view showing the issued receipt.

On the receipt 10, various description columns as shown in FIG. 2 are arranged, and in each of the description columns, predetermined items according to the purchase of goods are described.

At the top of the receipt 10, an issuer name column 1
2 are arranged. In the issue store name column 12, the receipt 1
The name of the store that issued 0 is described. In the present embodiment, it is described as “M & C store Ikebukuro store”.

Below the issue store name column 12, there is a purchase amount detail column 1
8 are arranged. The purchase amount specification column 18 fulfills a purchase amount specification function, which is one of the functions of the present embodiment. The purchase price details column 12 contains the purchased product (the actual product name and / or
Or a product code) 18a, a quantity column 18b that describes the quantity and quantity of each product, a standard price column 18c that describes the standard price of each product, and a specification in which a card member discount is set in advance. A member discount column 18d that describes the member discount for the product is provided.

In this example, the product number is "0001-16"
"Mikan" is a standard amount of "800" yen with quantity 2 ...
..., "Gyuomo" with product number "0007-17" in quantity 2 with standard amount "1200" yen and member discount amount "-600" yen, product number "0016-32"
The "tofu" is described as a standard amount of "400" yen and a member discount amount of "-400" yen in quantity 2 respectively.

Below the purchase price detail column 18, a standard price column 18
A total amount column 20 indicating the total amount obtained by adding the standard amounts of the respective products shown in FIG. In this example, “3,3
00 "circle is described.

Below the total amount column 20, there is arranged a total member discount amount column 22 in which the total amount of the discount amounts indicated in the member discount amount column 18d for the above-mentioned member discount designated product is described. I have. In this example, "-600" circle and "-200"
"-800" circle, which is a value obtained by adding the circles, is described.

Below the member discount total column 22, a card member price column 24 is arranged. The card member price column 24 indicates the amount obtained by subtracting the total amount of the member discount amount shown in the total member discount amount column 22 from the total amount of the standard amount shown in the total amount column 20, that is, the member purchase price. I have. In this example, it is described as "2,500" yen.

Below the card member price column 24, a tax column 26 in which the amount of tax such as consumption tax is described, and a revised total column 2 showing a revised total obtained by adding the tax amount to the card member price.
8. A deposit amount column 30 describing the deposit amount and a change amount column 32 describing the change amount are arranged in order.

In this example, the tax is described as "75" yen, the revised total is "2,575" yen, the deposit amount is "3,000" yen, and the change is "425" yen.

Below the change amount column 32, a member identification column 34 is arranged. In the member identification column 34, a member number (card number) and / or name is described. The member number (card number) is a number for identifying a customer, and is magnetically recorded in advance on a magnetic card as a member card. In the present embodiment, “1-00901-00000000”
-1 ".

Below the member identification field 34, a message field 36 is arranged. In this message field 36,
A message such as a privilege obtained by being a card member is described. In this example, “member price product total 8
It has been reduced to 00 yen. Thank you for using the card. It is described.

In this example, the message in the message field 36, the member price field 24, the member discount total field 22 and the contents of the member discount field 18d fully inform the customer of the merits of being a card member. Can be closed.

Below the message column 36, an issue time column 14 and a receipt number column 16 are provided, respectively. In this embodiment, the issue time is “92-11-15”.
13:45 ", and the receipt number is described as" NO.0101 ".

Next, a case where a customer is a card member and presents a membership card after inputting a product code will be described. For example, when the cashier is a two-person system, that is, in a system in which the input of a product code and the transfer of the product and the price are performed by another person, the presentation of the card is necessarily necessarily performed after the input of the product code Become. In such a case,
This is called a post-declaration of being a card member and is distinguished from a pre-declaration made before the code entry as described earlier.

In the present apparatus, in the case of the subsequent declaration, substantially the same operation and operation as in the case of the previous declaration are performed, but in the case of the subsequent declaration, when reading the member discount amount, Since it cannot be determined whether or not a member is a member, whether or not to use the member discount is reserved. Therefore, in this example, the member discount amount is shown in parentheses on the receipt 10 as described later. Other operations and operations are the same as those in the previous declaration, and further description will be omitted.

Next, an example of a receipt issued at the time of the declaration will be described.

FIG. 3 is a plan view showing an example of a receipt issued at the time of a later declaration.

In the receipt 10 of this example, since it is not known whether the customer is a member at the time of hitting the key, as shown in FIG. 3, the amount indicated in the member discount column 18d is "( −600) ”and“ (−200) ”in parentheses. The other description fields are the same as those of the receipt of the first embodiment, and thus further description is omitted.

Next, the operation and operation of the present sales management device when the customer is not a member will be described.

In this case, the member discount amount itself is read in the same manner as in the case of the later declaration, but since the customer is not a card member, the total of the member discount amount is calculated. Do not perform the operation of subtracting the total member discount amount. Then, a message for customers who are not cardholders, that is, "If you present a member card, you will be able to save a total of ¥ XXX yen on member price products. Please join the cardmember." The total amount 800 yen of the above member discount amount is inserted in the amount column. Other operations and operations are the same as those in the case where the customer is a member. Therefore, further description of the operations and operations will be omitted, and the description will proceed to the receipt issued in this case.

FIG. 4 is a plan view of the receipt 10 issued when the customer is not a card member.

In the receipt 10, since there is no member discount, the amount that would be discounted in the case of a member is shown in parentheses in the member discount column 18d as in the case of the second embodiment. . Specifically, “(−60
0) "and" (-200) ". In the receipt 10, the member discount total column 22 and the member price column 24 are not described. In the message field 36, the specific benefits that can be received by card members and the message of solicitation to card members, that is, "If you show a member card, you will save a total of 800 yen for member price products Please join the card member by all means. " Further, it may be specified that a service point can be obtained in the case of a card member.

As a result, the ability to further invite card members can be increased.

The other fields are the same as the receipt issued at the time of the above-mentioned declaration, so that further description will be omitted.

Next, a case where a service point is provided to the card member will be described. The following description will be made assuming that a product has been purchased in the above declaration.

The service point is calculated from a current point according to the current purchase amount (member price) and a new total point obtained by adding the current point to the total point during a predetermined period until the present purchase. That is, it is magnetically recorded on the magnetic stripe of the member card C and is also recorded in the member data file 5 of the host computer 4.

When the member price is calculated at the time of the purchase of the above declaration, the point is calculated in the POS terminal 1 in accordance with the member price "2500 yen". Here, since 1 point is set for 100 yen, 25 points are calculated. Next, a new total point is calculated by adding the current point to the current total point. Here, it is assumed that the old total points are 68, and 25 is added to the total points to make the new total points 93. The current point and the new total points are updated and written on the member card C, and are transmitted to the member data file 5 of the host computer 4 to perform processing such as updating of the total points.
The current point and the total point are also printed on the receipt 10.

Next, a receipt on which the above points are printed will be described.

FIG. 5 is a plan view of a receipt in which points are also described.

In the receipt 10, in addition to the contents of the receipt issued at the time of the above-mentioned pre-declaration purchase, a point column 40 for describing points issued to the card member according to the purchase price is provided. In this point column, a current point column 41 indicating the current point according to the member total price indicated in the member price column 24, and the current point are added to the accumulated points during a predetermined period up to the time of purchase this time. And a total point column 42 in which the new total points are displayed. In this example,
This time, the point is indicated as “25” and the cumulative point is indicated as “93”. Note that the content of the message in the message field 36 may be the same as that of the previous declaration.

As described above, according to the receipt issued by the sales management apparatus, the present invention is particularly effective in expanding and fixing card members.

In the above-described embodiment, whether a member is a card member is determined using a member card. However, the customer is asked for a member number, and the member number is input to the POS terminal using a key input device. It may be performed by the following.

[Brief description of the drawings]

FIG. 1 is a schematic block diagram of a sales management device according to an embodiment of the present invention.

FIG. 2 is a plan view showing an example of a receipt issued by the sales management device.

FIG. 3 is a plan view showing another example of a receipt.

FIG. 4 is a plan view showing still another example of a receipt.

FIG. 5 is a plan view showing still another example of the receipt.

[Explanation of symbols]

 C Member card F Product master file 1 POS terminal 2 Store computer 4 Host computer 5 Member data file 6 Key input device 7 Barcode scanner 8 Card handling device 9 Printer 10 Receipt 12 Issuer store name field 14 Issue time field 16 Receipt number field 18 Purchase amount details column 18a Product name column 18b Quantity column 18c Standard amount column 18d Member discount amount column 20 Total amount column 22 Member discount amount total column 24 Card member price column 28 Renewal total column 30 Deposit amount column 32 Change amount column 34 Member identification Column 36 Message column 40 Point column 41 Current point column 42 Cumulative point column

 ──────────────────────────────────────────────────続 き Continuation of the front page (56) References JP-A 1-211198 (JP, A) JP-A 62-288995 (JP, A) JP-A 1-293498 (JP, A) JP 57-78 10867 (JP, A) JP-A-4-223594 (JP, A) JP-A-4-113496 (JP, A)

Claims (6)

(57) [Claims] 1. An input means for inputting a product code of a purchased product, a reading device for reading a card number recorded on a membership card presented at the time of purchase, a normal price for a large number of products being handled. and, member of the pre-specified member designated goods for membership from among the items
Storage means for storing the discount along with the product code, for purchasing goods, along with the product code number, in which case the commodity is a member designated goods, reading means for reading the normal price and membership discount from the storage means, A first calculating means for summing the normal prices read from the storage means and storing the total sum of the obtained normal prices; and a sum of the member discount amounts read from the storage means . A second calculating means for storing the total discounted amount of the member, when the customer is a member, subtracting the total amount of the discounted member from the total price of the regular price and obtaining the subtracted amount as the total purchase amount; If the member is not a member, the purchase price calculating means for taking the total price as it is as the purchase total, an issuing store name field showing the name of the store that issued the receipt, and a receipt for specifying the issued receipt A receipt issue number showing the line number, an issue time field showing the issue time when the receipt was issued, a customer identification field showing the customer's membership number and / or name to identify the customer, The purchase price details column showing each normal price and the member discount amount of each purchased product, and the member total price which is an amount obtained by subtracting the total amount of the member discount amount from the total amount of each of the normal prices is shown. a member price column, provided with a receipt issuing means for issuing a receipt and a message will indicate that the message field for informing the customer benefits like obtained by a member, the
The member discount amount shown in the purchase amount statement column indicates that the buyer
Yes or no, and present your membership card to enter the product code
The display management method is changed before and after the sales management device. 2. An input means for inputting a product code of a purchased product, a reading device for reading a card number recorded on a membership card presented at the time of purchase, and a normal price for a large number of products being handled. And storage means for storing, together with a product code, member price information on a member-specified product designated in advance for a member from among the products,
For the purchased product, together with the product code number, if the product is a member-designated product, the normal price and the member price information are read out from the storage means, and the total purchase price is calculated from the normal price and the member price information. On the other hand, if the customer is not a member, the purchase amount calculating means for calculating the total purchase amount from the normal price, an issue store name column showing the name of the store that issued the receipt, and a receipt issue specifying the issued receipt A receipt issue number showing the receipt number, an issue time column showing the issue time when the receipt was issued, and a customer membership number and / or
Or a customer identification field with your name, a purchase price field with your regular price and member discount for each product purchased, a member price field with your total membership price, resulting benefits like provided with a receipt issuing means for issuing a receipt and a message will indicate that the message field for informing the customers, shown in the purchase price details spaces
The discounted member price is based on whether the buyer is a member, and
How to display the membership card before and after entering the product code
A sales management device, characterized by having been changed . 3. The receipt issuing means indicates, when the purchaser is not a member, the regular price of each purchased product and the member discount amount to be discounted when the purchaser is a member. Purchase price statement column, a total price column showing the total amount of the normal prices, and a message column showing at least a message for notifying the customer of the service price obtained by being a member. The sales management device according to claim 1, wherein the receipt management device issues a receipt including the following. 4. The receipt further includes a total amount column indicating a total amount of the respective normal prices and a member discount total amount column indicating a total of the member discount amounts.
Any of the sales management device. 5. The receipt indicates a current point according to the member total price, and a new total point obtained by adding the current point to the total point during a predetermined period up to the present purchase. 5. The sales management device according to claim 1, further comprising a cumulative point column. 6. The sales management apparatus according to claim 1, wherein the message field of the receipt further indicates that a service point corresponding to the purchase price can be obtained.