JP2022531632A - Equipment for providing business agency services based on factoring business - Google Patents

Equipment for providing business agency services based on factoring business Download PDF

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JP2022531632A
JP2022531632A JP2022501158A JP2022501158A JP2022531632A JP 2022531632 A JP2022531632 A JP 2022531632A JP 2022501158 A JP2022501158 A JP 2022501158A JP 2022501158 A JP2022501158 A JP 2022501158A JP 2022531632 A JP2022531632 A JP 2022531632A
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チョル カン
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Abstract

本発明に係るファクタリングビジネスに基づく業務代行サービスの提供装置は、金融会社とファクタリングビジネスパートナー(提携先)のため必要な業務を提供できる運営プラットフォームを設けることによって、金融会社が提携先の業務現況、例えば、顧客流入チャンネル別の商品別売上高、売上統計情報、買取債権の受納率および延滞率などをリアルタイムで確認することができ、ファクタリングビジネスに対する収益を予測することができる。また、提携先は、レンタル代行会社を用いる必要がないため、販売業務、分割払い契約業務、収納業務、および個人情報保護を含む顧客管理業務などを処理するスタッフを採用する必要がない。また、提携先は、業務代行サービスを提供する業者の信用度と業務代行能力とを結合して業務シナジー効果、例えば、売上実績と資金循環性の向上およびビジネスの安定性を高めることができる。The apparatus for providing a business agency service based on the factoring business according to the present invention provides a management platform that can provide the necessary business for the financial company and the factoring business partner (collaborator), so that the financial company can For example, it is possible to check in real time the sales of each product by customer inflow channel, sales statistical information, the acceptance rate and delinquency rate of purchased receivables, etc., and predict the profit of the factoring business. In addition, since the partner does not need to use a rental agent company, there is no need to hire staff to handle sales operations, installment payment contract operations, collection operations, and customer management operations including personal information protection. In addition, the partner can combine the credibility of the business agency providing the business agency service and the business agency capability to achieve business synergy effects, such as improved sales results and fund circulation, and enhanced business stability.

Description

本発明は、ファクタリングビジネスに基づく業務代行サービスの提供装置に関する。より詳細には金融会社がファクタリングビジネスパートナー(提携先)の数を安定的に拡大することができ、ファクタリングビジネスパートナー(提携先)の業務現況をリアルタイムで確認することができ、ファクタリングビジネスに対するリスクおよび収益を予測できるようにしてくれるファクタリングビジネスに基づく業務代行サービスの提供装置に関する。 The present invention relates to a device for providing a business agency service based on a factoring business. More specifically, financial companies can stably expand the number of factoring business partners (partners), check the business status of factoring business partners (partners) in real time, and risk to the factoring business. It is related to the equipment that provides business agency services based on the factoring business that makes it possible to predict profits.

一般に、ファクタリングは、金融会社が企業から商業手形や売掛証書など売上債権を買い取り、それを基に資金を貸す制度である。企業側が商取引の代価として現金の代わりに受け取った売上債権を直ちに現金化して、企業活動を助ける趣旨の下、1920年代アメリカで初めて導入された。貸出の限度は買取債権の額面金額の100%まで可能であるが、当該企業の売上規模や信用度に応じて多少下がることもある。 In general, factoring is a system in which a financial company purchases trade receivables such as commercial bills and accounts receivable from a company and lends funds based on the purchase receivables. It was first introduced in the United States in the 1920s with the intention of helping corporate activities by immediately cashing trade receivables received by companies instead of cash in exchange for commercial transactions. The loan limit can be up to 100% of the face value of the purchased loan, but it may be slightly lowered depending on the sales scale and creditworthiness of the company.

最近は、カード会社が加盟店の手数料率の値下げに伴う収益を確保するための収益多変化戦略として、資金力の劣る中小企業を対象にレンタルや物品分割払いにより発生する割賦債権を買い取り、流動化するファクタリングビジネスを進めている傾向にある。 Recently, as a profit-changing strategy for card companies to secure profits due to the reduction of the commission rate of member stores, they purchase installment receivables generated by rentals and installment payments of goods for small and medium-sized enterprises with inferior financial power and liquidate them. There is a tendency to promote factoring business.

一方、商品をレンタルまたは分割払いで販売しようとする製造会社は、オフライン売場やオンライン或いは、テレビショッピングチャンネルを有している販売代行会社を用いた。しかし、製造会社はこれらの販売代行者に支払う費用が多く、実際に商品を販売しても100%売上として認識されず、販売以後に債権回収と延滞管理のための専担人力の構成に苦労する。 On the other hand, the manufacturing company that intends to rent or sell the product in installments uses an offline sales floor, an online sales agency, or a sales agency that has a TV shopping channel. However, the manufacturing company pays a lot of money to these sales agents, and even if the product is actually sold, it is not recognized as 100% sales, and it is difficult to configure the dedicated personnel for debt collection and delinquency management after the sale. ..

それで、レンタルや物品割賦により発生する割賦債権を買い取り、流動化するファクタリングビジネスを進めようとする金融会社(つまり、カード会社)は、ファクタリングビジネスを安定的に運営できるファクタリングビジネスパートナー(提携先)を探さなければならない。しかし、金融会社が債権管理のリスク(RISK)まで解決できるようなファクタリングビジネスパートナー(提携先)を探すことはそれほど簡単なことではない。 Therefore, a financial company (that is, a card company) that purchases installment receivables generated by rentals and installment payments and seeks to promote a liquidation factoring business has a factoring business partner (partner) that can stably operate the factoring business. I have to look for it. However, it is not so easy for financial companies to find a factoring business partner that can solve the risk of credit management (RISK).

金融会社は図1に図示のように、複数の提携先(製造会社または販売代行会社)とレンタルまたは物品割賦販売に伴い発生する債権を買い取り、流動化するファクタリング契約を締結できる。しかし、このような仕組みは、全て提携先の営業力に依存するばかりで、金融会社はファクタリングビジネスが持続的に円滑に行われるという確信を持ちがたく、それに提携先が行う債権回収およびリスク(RISK)の現況把握が簡単ではないため、ファクタリングビジネスに対する予測も難しいという問題が生じる。 As shown in FIG. 1, a financial company can conclude a factoring contract with a plurality of business partners (manufacturing company or sales agency) to purchase and liquidate receivables generated by rental or installment sales of goods. However, such a mechanism depends entirely on the sales force of the partner, and it is difficult for financial companies to be confident that the factoring business will be carried out sustainably and smoothly. Since it is not easy to grasp the current status of RISK), there is a problem that it is difficult to predict the factoring business.

本発明は、このような問題点を解決すべく、提携先に足りない運営および管理能力を支援し、金融会社がファクタリングビジネスパートナー(提携先)の業務現況をリアルタイムで確認することができ、ファクタリングビジネスに対するリスク(RISK)および収益を予測できるようにしてくれるファクタリングビジネスに基づく業務代行サービスの提供装置に関する。 In order to solve such problems, the present invention supports the operation and management ability that the partner lacks, and allows the financial company to check the business status of the factoring business partner (partner) in real time, and factoring. It relates to a device for providing a business agency service based on a factoring business that makes it possible to predict risks (RISK) and profits for a business.

また、本発明は複数の提携先に対するファクタリングビジネス業務に対する管理体系を単一化し、金融会社および提携先に必要な情報を簡単かつ便利に提供できるファクタリングビジネスに基づく業務代行サービスの提供装置に関する。 Further, the present invention relates to a device for providing a business agency service based on a factoring business that can unify the management system for factoring business business for a plurality of business partners and easily and conveniently provide necessary information to financial companies and business partners.

本発明に係るファクタリングビジネスに基づく業務代行サービスの提供装置は、複数の提携先と金融会社の間に締結された債権譲受・譲渡契約に従い、それぞれ提携先の債権を収集して、金融会社に渡すと共に、顧客からの月別の代金を回収し、金融会社に渡す業務代行サービスの提供装置であり、 The device for providing a business agency service based on the factoring business according to the present invention collects the claims of each partner and delivers them to the financial company in accordance with the claim transfer / transfer contract concluded between the plurality of partners and the financial company. At the same time, it is a device that provides a business agency service that collects monthly payments from customers and hands them over to financial companies.

提携先の商品販売のための顧客流入チャンネルから提携先の商品をレンタルまたは、分割払いで購入しようとする顧客の名前と顧客端末識別情報を含む顧客受付情報を入力してもらい、保存部に保存する顧客受付処理部と、 Have the customer enter the customer reception information including the name of the customer who wants to rent or purchase the partner's product in installments from the customer inflow channel for selling the partner's product and the customer terminal identification information, and save it in the storage unit. Customer reception processing department and

顧客の端末に商品に対するレンタル期間とレンタル料金または商品購入に伴う分割払い期間と分割支払金を含む商品契約情報を伝送し、顧客端末から該当商品をレンタルまたは、分割払いで購入しようとする顧客確認情報を含む商品契約情報を入力してもらい、保存部に保存し、前記商品契約情報を提携先に端末に伝送する契約処理部と、 The product contract information including the rental period and rental fee for the product or the installment payment period and installment payment associated with the product purchase is transmitted to the customer's terminal, and the customer confirmation information for renting the product or purchasing the product in installments is sent from the customer terminal. The contract processing department, which asks you to enter the product contract information including it, saves it in the storage unit, and transmits the product contract information to the partner to the terminal.

提携先の端末から配送が完了した商品に対する配送完了情報の入力してもらい、保存部に保存する配送確認処理部と、前記配送完了情報と商品契約情報を含む提携先別の債権買取情報を生成し、保存部に保存し、前記提携先別の債権買取情報を金融会社の端末に伝送する債権買取処理部と、金融会社の端末から債権買取に伴う提携先別の代金送金情報を受信し、保存部に保存する代金送金処理部と、顧客が毎月入金するレンタル料金または、分割払い支払金を含む費用入金情報を支払いゲートウェイから受信して保存部に保存し、前記費用入金情報を金融会社の端末に伝送する債権回収処理部を含んで構成される。 The delivery confirmation processing unit that asks the partner's terminal to input the delivery completion information for the delivered product and saves it in the storage unit, and generates the bond purchase information for each partner including the delivery completion information and the product contract information. Then, the credit purchase processing department, which stores the credit purchase information for each partner and transmits the credit purchase information for each partner to the terminal of the financial company, and the payment transfer information for each partner associated with the purchase of the credit are received from the terminal of the financial company. The payment processing department that saves the payment in the storage unit, the rental fee that the customer deposits every month, or the cost payment information including the installment payment is received from the payment gateway and saved in the storage unit, and the cost payment information is stored in the terminal of the financial company. It is configured to include a credit collection processing unit to be transmitted to.

本発明の先決要件として、提携先は商品に対するレンタル債権または、割賦販売債権を金融会社に提供し、金融会社は提携先に債権買取に伴う商品代金を支払う債権譲受・譲渡契約を結び、業務代行サービスの提供者は提携先および金融会社と顧客受付、レンタル・分割払い契約の締結、債権買取と債権管理、代金回収および延滞管理に関する業務を代行する委任契約が必要である。 As a pre-determined requirement of the present invention, the partner provides the rental claim or the installment sale claim to the financial company, and the financial company concludes a claim transfer / transfer contract to pay the product price associated with the purchase of the claim to the financial company, and acts on behalf of the business. The service provider needs a delegation contract to handle customer reception, rental / installment payment contracts, receivable purchase and receivable management, payment collection and delinquency management with business partners and financial companies.

本発明に係るファクタリングビジネスに基づく業務代行サービスの提供装置は、契約処理部が信用情報提供端末から入力された顧客の信用照会情報を保存部に保存し、前記顧客の信用照会情報と予め設定した提携先別の商品販売政策を比較して、顧客に商品を販売するかどうかを判断し、その結果を保存部に保存する。 In the business agency service providing device based on the factoring business according to the present invention, the contract processing unit stores the customer's credit inquiry information input from the credit information providing terminal in the storage unit, and sets it in advance as the customer's credit inquiry information. Compare the product sales policies of each partner, decide whether to sell the product to the customer, and save the result in the storage department.

本発明に係るファクタリングビジネスに基づく業務代行サービスの提供装置は、契約処理部が顧客端末または、コールセンターから商品契約取消情報を入力してもらい、保存部に保存し、前記商品契約取消情報を提携先の端末に伝送するように実現する。商品契約取消情報は、コールセンターから契約締結案内電話をかけた際、商品を配送する前、又は、商品を配送した後などのように、各段階に細分化されて管理できる。 In the device for providing the business agency service based on the factoring business according to the present invention, the contract processing unit receives the product contract cancellation information from the customer terminal or the call center, stores it in the storage unit, and stores the product contract cancellation information as a partner. It is realized to be transmitted to the terminal of. The product contract cancellation information can be subdivided and managed in each stage, such as when a contract conclusion guidance call is made from the call center, before the product is delivered, or after the product is delivered.

本発明に係るファクタリングビジネスに基づく業務代行サービスの提供装置は、顧客受付情報とコールセンターの識別情報を含む複数のコール情報を生成し、それを保存部に保存するコール分配処理部と、提携先別の債権買取情報から売上高と売上件数を算出し、前記売上高から精算比率の分を引き出した精算金額と前記提携先別の代金送金情報を用いて、精算率を算出する現況分析処理部をさらに含んで実現する。 The business agency service providing device based on the factoring business according to the present invention generates a plurality of call information including customer reception information and call center identification information, and stores the call information in the storage unit. The current status analysis processing unit that calculates the settlement rate by calculating the sales and the number of sales from the receivable purchase information of the above, and using the settlement amount obtained by subtracting the settlement ratio from the sales and the payment remittance information for each partner. Realize by including further.

前述のように、本発明に係るファクタリングビジネスに基づく業務代行サービスの提供装置は、金融会社とファクタリングビジネスパートナー(提携先)のために必要な業務を提供できる運営プラットフォームを含み実現することによって、金融会社がファクタリングビジネスパートナー(提携先)の業務現況、例えば、顧客流入チャンネル別の商品売上高、売上統計情報、買取債権の収納率および延滞率などをリアルタイムで確認出来て、ファクタリングビジネスに対するリスクおよび収益を予測できる。 As described above, the device for providing the business agency service based on the factoring business according to the present invention includes and realizes an operation platform capable of providing necessary business for a financial company and a factoring business partner (partner). The company can check the business status of factoring business partners (partners) in real time, such as product sales by customer inflow channel, sales statistics, purchase receivables storage rate and delinquency rate, and risks and profits for the factoring business. Can be predicted.

一方、ファクタリングビジネスパートナー(提携先)はレンタル代行会社を用いる必要がなく、販売業務、分割払い契約業務、収納業務、および個人情報保安を含む顧客管理業務などを処理するスタッフを採用する必要がない。また、ファクタリングビジネスパートナー(提携先)は、業務代行サービスを提供する業者の信用度と業務代行能力と結合して業務シナジー効果、つまり、売上実績と資金循環性の向上、およびビジネスの安定性を高めることができる。 On the other hand, factoring business partners (partners) do not need to use a rental agency, and do not need to hire staff to handle sales operations, installment payment contract operations, storage operations, and customer management operations including personal information security. In addition, factoring business partners (partners) combine the creditworthiness and business agency capabilities of the business agency service providers to improve business synergies, that is, improve sales performance and cash circulation, and improve business stability. be able to.

金融会社と提携先との間のレンタル・分割払いファクタリングビジネスを説明するための例示図である。It is an example diagram for explaining the rental / installment payment factoring business between a financial company and a partner. 本発明に係るファクタリングビジネス事業構造を説明するための例示図である。It is explanatory drawing for demonstrating the factoring business business structure which concerns on this invention. 本発明に係るファクタリングビジネスに基づく業務代行サービスシステムの構成図である。It is a block diagram of the business agency service system based on the factoring business which concerns on this invention. 本発明に係るファクタリングビジネスに基づく業務代行サービスの提供装置の構成図である。It is a block diagram of the business agency service providing apparatus based on the factoring business which concerns on this invention. 本発明に係るファクタリングビジネスに基づく業務代行サービスの提供装置の現況分析処理部の細部構成図である。It is a detailed block diagram of the current state analysis processing part of the business agency service providing apparatus based on the factoring business which concerns on this invention. 本発明に係るファクタリングビジネスに基づく業務代行サービスの提供装置の追加構成を説明するための例示図である。It is explanatory drawing for demonstrating the additional configuration of the business agency service providing apparatus based on the factoring business which concerns on this invention. 本発明に係るファクタリングビジネスに基づく業務代行サービスの提供装置から提供する分析内容を説明するための例示図である。It is explanatory drawing for demonstrating the analysis content provided from the providing apparatus of the business agency service based on the factoring business which concerns on this invention. 本発明に係るファクタリングビジネスに基づく業務代行サービスの提供装置から提供する分析内容を説明するための例示図である。It is explanatory drawing for demonstrating the analysis content provided from the providing apparatus of the business agency service based on the factoring business which concerns on this invention. 本発明に係るファクタリングビジネスに基づく業務代行サービスの提供装置から提供する分析内容を説明するための例示図である。It is explanatory drawing for demonstrating the analysis content provided from the providing apparatus of the business agency service based on the factoring business which concerns on this invention.

本発明は、多様な変換を加えることができ、様々な実施例を有することができるため、特定の実施例を図面に例示し、詳細な説明において詳細に説明する。しかし、これは本発明を特定の実施形態に対し限定するものではなく、本発明の思想および技術の範囲に含まれる全ての変換、均等物乃至代替物を含むことと理解すべきである。 Since the present invention can be subjected to various transformations and can have various examples, specific examples will be illustrated in the drawings and described in detail in the detailed description. However, this is not intended to limit the invention to any particular embodiment, but should be understood to include all transformations, equivalents or alternatives within the scope of the ideas and techniques of the invention.

本発明において用いる用語は、ただ特定の実施例を説明するため用いたもので、本発明を限定する意図ではない。単数の表現は、文脈上明確に異なる意味を表さない限り、複数の表現を含む。以下、本発明の実施例を添付した図面を参考し、詳細に説明する。 The terms used in the present invention are used merely to explain specific embodiments and are not intended to limit the present invention. A singular expression includes multiple expressions unless they have distinctly different meanings in context. Hereinafter, the drawings will be described in detail with reference to the drawings attached to the embodiments of the present invention.

本発明に係るファクタリングビジネスの構造は、図2を参照すると、提携先と金融会社の間に債権譲受・譲渡の契約を含むレンタル・分割払いファクタリング契約を締結し、提携先と業務代行サービス提供者の間の業務代行に関する委任契約を締結する。勿論、業務代行サービスの提供者と金融会社の間でも債権買取および債権回収業務に関する委任契約を締結する。 As for the structure of the factoring business according to the present invention, referring to FIG. 2, a rental / installment payment factoring contract including a contract for transfer / transfer of receivables is concluded between a partner and a financial company, and the partner and a business agency service provider Conclude a delegation contract regarding business agency between. Of course, the provider of the business agency service and the financial company also conclude a delegation contract regarding the debt purchase and debt collection business.

提携先は、債権譲受・譲渡の契約に従い、商品に対するレンタル債権または割賦販売債権を金融会社に提供し、金融会社は提携先に債権買取に伴う商品代金を支払う。業務代行サービスの提供会社は、提携先および金融会社との業務代行に関する委任契約者として、複数の提携先と金融会社との間で締結された債権譲受・譲渡契約に従い、各々の提携先の商品レンタル債権または割賦販売債権を収集し金融会社に渡すとともに、顧客から月別に代金を回収して金融会社に渡す。 The business partner provides the financial company with rental receivables or installment sales receivables for the product in accordance with the contract for the transfer of receivables, and the financial company pays the business partner the price of the product associated with the purchase of the receivables. As a delegation contractor for business agency with business partners and financial companies, the business agency service provider shall comply with the receivables transfer / transfer contract concluded between multiple business partners and the financial company, and the products of each partner. Collect rental receivables or installment sales receivables and hand them over to the financial company, and collect monthly payments from customers and hand them over to the financial company.

提携先は、ベッド、マッサージチェアなどの家具類や冷蔵庫、洗濯機、テレビ、コピー機、浄水器、スマホ、モニター、スクリーンなど、通常レンタルまたは分割払い販売に適したものを製造する製造会社の場合もあり、葬式支援サービスを提供する葬儀会社、葬儀保険や終身保険を処理する保険会社の場合もあり、デパートや大型スーパーなどに毎日定期的に物を納品する納品会社の場合もあり、家電量販店のような販売代行会社の場合もある。金融会社はキャピタル、カード会社、または銀行などがある。ここで例にあげる銀行は、カカオバンクのようなインターネットバンクも可能である。 Partners may also be manufacturers of furniture such as beds and massage chairs, refrigerators, washing machines, televisions, copy machines, water purifiers, smartphones, monitors, screens, etc. that are suitable for regular rental or installment sales. There are also funeral companies that provide funeral support services, insurance companies that handle funeral insurance and whole life insurance, and delivery companies that regularly deliver things to department stores and large supermarkets every day. It may be a sales agency such as. Financial companies include capital, card companies, or banks. The bank mentioned here can also be an internet bank such as Kakao Bank.

業務代行サービスの提供者は、顧客受付、レンタル・分割払い契約の締結、債権の買取と債権管理、代金回収および延滞管理に関する業務を代行する。業務代行サービスの提供者の業務は提携先との委任契約に応じて決定され、ファクタリングビジネスに必要な場合、製品販売のマーケティング支援までも行う。 The provider of the business agency service acts on behalf of customer reception, rental / installment payment contract conclusion, loan purchase and loan management, payment collection and delinquency management. The business of the business agency service provider is determined according to the delegation contract with the partner, and if necessary for the factoring business, it also provides marketing support for product sales.

他の会社に対する債権の延滞と関連する取立業務は、貸金業者および取立業者として登録し許可を得た業者のみ可能な領域であるため、業務代行サービスの提供者が許可を得て、延滞および取立業務を代行することができる。また、業務代行サービスの提供者が許可を得られない場合は、取立業務の許可を得た第三の取立代行者を用いる方法もある。この場合、相互電算を連動して延滞および取立業務の進行具合に対する情報だけを修得し、金融会社に提供することもできる。以下、本発明に係る延滞管理というのは、延滞および債権取立の進み具合によって得られる情報を管理することを意味し、業務代行会社が追加で延滞および債権取立に対するコールを行うなどの取立業務を追加で進行するかどうかは問わない。 Since the collection business related to the delinquency of receivables against other companies is an area that can only be done by a money lender and a company registered and licensed as a collection company, the provider of the business agency service obtains permission to delinquent and collect. You can act on your behalf. In addition, if the provider of the business agency service cannot obtain permission, there is also a method of using a third collection agency who has obtained permission for collection business. In this case, it is also possible to acquire only the information on the delinquency and the progress of the collection work in conjunction with the mutual computer and provide it to the financial company. Hereinafter, the delinquency management according to the present invention means to manage the information obtained by the progress of delinquency and claim collection, and the business agency additionally makes a call for delinquency and claim collection. It doesn't matter if it progresses additionally.

重要なことは、業務代行サービスの提供者は、個人情報保護能力に優れ、システムメッセージの保安およびIP保安、金融会社と連動可能なVAN暗号化能力に優れ、ネットワークとサーバー接近制御および電算運営の技術力に優れ、債権管理および債権回収(つまり、延滞しない正常の債権に対する回収)能力に優れた業者であるべきである。そのために、業務代行サービスの提供者は、各々の顧客の信用度、顧客別の延滞可能性、製品種類別の延滞可能性、製品価格別の延滞可能性などを把握できる情報をデータベース化して、債権管理に用いる必要がある。 Importantly, the provider of the business agency service has excellent personal information protection capability, system message security and IP security, VAN encryption capability that can be linked with financial companies, network and server access control, and computer operation. You should be a company with excellent technical skills, credit management and credit collection (that is, collection of normal debt that is not overdue). For that purpose, the provider of the business agency service creates a database of information that can grasp the creditworthiness of each customer, the possibility of delinquency by customer, the possibility of delinquency by product type, the possibility of delinquency by product price, etc. Need to be used for management.

実際に金融会社は、提携先と債権譲受・譲渡の契約を締結する場合、提携先の商品製造能力、生産能力および信用度と関連した項目を主に評価するだけで、それ以外の顧客受付、レンタル・分割払い契約の締結、債権買取と債権管理、代金回収および延滞管理に関する業務能力はただ業務代行サービスの提供者だけを評価する。それで、金融会社は提携先がいくら多く増えても業務代行サービスの提供者と一対一で業務を行えば済むので便利である。また、金融会社はリアルタイムで複数のファクタリングビジネスパートナー(提携先)の業務現況、例えば、顧客流入チャンネル別の商品売上高、売上高の統計情報、買取債権の収納率および延滞率などをリアルタイムで確認でき、ファクタリングビジネスに対するリスクおよび収益を予測することができる。 In fact, when a financial company concludes a loan transfer / transfer contract with a partner, it only evaluates the items related to the partner's product manufacturing capacity, production capacity and creditworthiness, and accepts and rents other customers. -The business ability related to the conclusion of installment payment contracts, the purchase and management of receivables, the collection of payments and the management of delinquency are evaluated only by the providers of the business agency services. Therefore, it is convenient for a financial company to do business one-on-one with a provider of a business agency service, no matter how many partners increase. In addition, financial companies can check the business status of multiple factoring business partners (partners) in real time, such as product sales by customer inflow channel, sales statistics, purchase receivables storage rate and delinquency rate, etc. in real time. You can predict the risks and returns to your factoring business.

通常、レンタル・分割払いファクタリングビジネスを通じて収益を得ようとする金融会社は多くの提携先を発掘することを望む。それは、業務代行サービスの提供者も同じである。すなわち、業務代行サービスの提供者も業務代行サービスの提供を通じて収益を創出する仕組みであるため、多くの提携先を確保するのは必須的なことである。なので、業務代行サービスの提供者と金融会社は各々提携先の発掘により、ファクタリングビジネスを安定に運営することができる。 Generally, financial companies seeking to make money through rental and installment factoring businesses want to find many partners. The same applies to the providers of business agency services. In other words, it is essential to secure a large number of business partners because the provider of the business agency service also generates profits through the provision of the business agency service. Therefore, the provider of the business agency service and the financial company can each stably operate the factoring business by finding a partner.

図3は、本発明に係るファクタリングビジネスに基づく業務代行サービスシステムの構成図である。本発明に係るファクタリングビジネスに基づく業務代行サービスシステムは、顧客端末(150)、提携先端末(411,412)、業務代行サービスの提供装置(420)、金融会社端末(430)、コールセンター(440)、支払いゲートウェイ(450)を含んで実現できる。 FIG. 3 is a configuration diagram of a business agency service system based on the factoring business according to the present invention. The business agency service system based on the factoring business according to the present invention includes a customer terminal (150), a partner terminal (411,412), a business agency service providing device (420), a financial company terminal (430), and a call center (440). , Can be implemented including payment gateway (450).

顧客端末(150)は、商品をレンタルまたは、分割払いで購入しようとする顧客が用いる端末として、例えば、デスクトップPC、タブレット端末、スマホ、ノートパソコン、ウェアラブルデバイス、無線電話機、テレビなどの通信手段を含む。顧客端末(150)は、顧客流入チャンネル、例えば、テレビショッピング放送、モバイル動画広告、Web広告、または、オフライン売場の運営者が発送する商品広告を表示する。 The customer terminal (150) includes communication means such as a desktop PC, a tablet terminal, a smartphone, a laptop computer, a wearable device, a wireless telephone, and a television as terminals used by a customer who intends to rent or purchase a product in installments. .. The customer terminal (150) displays a customer inflow channel, for example, a television shopping broadcast, a mobile video advertisement, a web advertisement, or a product advertisement sent by an operator of an offline sales floor.

提携先端末(411,412)は、顧客に自社の商品をレンタル、または、販売した結果で発生した割賦債権を有し、金融会社と債権譲受・譲渡の契約を締結した提携先が用いる端末である。提携先は業務代行サービスの提供装置(420)から商品に対するレンタル期間とレンタル料金または、商品購入に伴う分割払いの期間と分割支払金と該当商品をレンタルや分割払いで購入したい顧客確認情報が含まれた商品契約情報は、提携先端末(411,412)を介して確認できる。商品契約情報を確認した提携先は、レンタルまたは分割払いで購入した商品を顧客に配送し、配送完了情報は、提携先端末(411,412)を介して業務代行サービスの提供装置(420)に伝送する。 Partner terminals (411,412) are terminals used by partners who have installment receivables generated as a result of renting or selling their products to customers and who have concluded a receivable transfer / transfer contract with a financial company. be. The partner includes the rental period and rental fee for the product from the business agency service provider (420), the installment payment period and installment payment associated with the product purchase, and the customer confirmation information that the customer wants to purchase the corresponding product by rental or installment payment. The product contract information can be confirmed via the partner terminal (411, 412). The partner who confirmed the product contract information delivers the product purchased by rental or installment payment to the customer, and the delivery completion information is transmitted to the business agency service providing device (420) via the partner terminal (411, 412). do.

業務代行サービスの提供装置(420)は、配送完了情報と商品契約情報を含む提携先別の債権買取情報を生成し、それを提携先端末(411,412)と金融会社端末(430)に伝送する。すると、金融会社端末(430)は、債権買取に伴う代金を提携先に送金し、提携先の代金送金情報を業務代行サービスの提供装置(420)に伝送する。業務代行サービスの提供者は、顧客から割賦債権の月別代金を回収し、金融会社に渡す。以下、業務代行サービスの提供装置(420)の具体的な構成は、図4を参考に後述する。 The business agency service providing device (420) generates bond purchase information for each partner including delivery completion information and product contract information, and transmits it to the partner terminal (411, 412) and the financial company terminal (430). do. Then, the financial company terminal (430) remits the price associated with the purchase of the receivables to the partner, and transmits the remittance information of the partner to the business agency service providing device (420). The provider of the business agency service collects the monthly installment payment from the customer and hands it to the financial company. Hereinafter, the specific configuration of the business agency service providing device (420) will be described later with reference to FIG.

金融会社端末(430)は、業務代行サービスの提供装置(420)と連動する支払いゲートウェイ(450)を介して、顧客が毎月入金するレンタル料金または、分割支払金を送金してもらう。支払いゲートウェイ(450)は、顧客が毎月入金するレンタル料金または、分割支払金を含む費用入金情報を業務代行サービスの提供装置(420)に伝送する。すると、業務代行サービスの提供装置(420)は、顧客が毎月金融会社に送金するレンタル料金または分割支払金を含む費用入金情報を保存部に保存し、費用入金情報を金融会社端末(430)に伝送する。それとは異なり、支払いゲートウェイ(450)を介して業務代行サービス会社にレンタル料金または分割支払金が先ず入金され、その後、業務代行サービス会社から金融会社にレンタル料金または分割支払金を送金する方式で実現することもできる。この場合にも、業務代行サービスの提供装置(420)から費用入金情報を保存部に保存し、同情報を金融会社端末(430)に伝送する過程は同様に行われる。 The financial company terminal (430) has the customer remit the rental fee or the installment payment that the customer deposits every month via the payment gateway (450) linked with the business agency service providing device (420). The payment gateway (450) transmits the rental fee paid by the customer every month or the expense payment information including the installment payment to the business agency service providing device (420). Then, the business agency service providing device (420) stores the cost payment information including the rental fee or the installment payment that the customer sends to the financial company every month in the storage unit, and the cost payment information is stored in the financial company terminal (430). To transmit. Unlike that, the rental fee or installment payment is first paid to the business agency service company via the payment gateway (450), and then the rental fee or installment payment is remitted from the business agency service company to the financial company. You can also do it. In this case as well, the process of storing the expense payment information from the business agency service providing device (420) in the storage unit and transmitting the information to the financial company terminal (430) is performed in the same manner.

コールセンター(440)は、提携先の商品をレンタルまたは分割払いで購入しようとする顧客の名前と顧客端末識別情報を用いて、顧客との直接音声通話を通じて、商品購入の意思と商品販売に伴う書類を案内する相談係を含んで構成される。コールセンター(440)は、業務代行サービス会社の自社コールセンターまたは外部提携コールセンターなど、多様な形で運営することができる。また、業務代行サービスの提供装置(420)から提供するサーバーに接続して業務に必要な情報、例えば、商品に対するレンタル期間やレンタル料金または、商品購入に伴う分割払いの期間と分割支払金を含む商品契約情報を顧客端末(150)に伝送する。コールセンター(440)は、顧客端末(150)から入力してもらう情報、つまり、顧客の購入意思の確認音声を録取して保存できる。商品契約情報は、例えば、信用照会同意書、契約書、個人情報収集同意書、約款同意書または、自動送金同意書を含む電子文書のイメージを含むことができる。 The call center (440) uses the name of the customer who intends to rent or purchase the partner's product in installments and the customer terminal identification information, and through a direct voice call with the customer, the intention to purchase the product and the documents associated with the sale of the product are displayed. It consists of a counselor who guides you. The call center (440) can be operated in various forms such as an in-house call center of a business agency service company or an externally affiliated call center. In addition, information necessary for business by connecting to the server provided from the business agency service providing device (420), for example, the rental period and rental fee for the product, or the product including the installment payment period and installment payment associated with the product purchase. The contract information is transmitted to the customer terminal (150). The call center (440) can record and store the information input from the customer terminal (150), that is, the confirmation voice of the customer's purchase intention. The merchandise contract information can include, for example, an image of an electronic document including a credit inquiry agreement, a contract, a personal information collection agreement, a contract agreement, or an automatic remittance agreement.

支払いゲートウェイ(450)は、業務代行サービスの提供装置(420)から提供する商品に対するレンタル期間とレンタル料金または、商品購入に伴う分割払いの期間と分割支払金を含む商品契約情報を保存する。支払いゲートウェイ(450)は、顧客に毎月、入金情報を決められた日にメッセージやカカオトーク(登録商標)、又は顧客のEメールに伝送する。 The payment gateway (450) stores the rental period and rental fee for the product provided from the business agency service providing device (420), or the product contract information including the period of installment payment associated with the purchase of the product and the installment payment. The payment gateway (450) transmits payment information to the customer every month on a fixed day, such as a message, KakaoTalk®, or the customer's email.

業務代行サービスの提供装置(420)の構成を説明すると、業務代行サービスの提供装置(420)は、有無線通信網を介して接続可能であり、LCD・LEDモニターのような出力装置とマウスとキーボード、タッチスクリーンなどを含む入力部、およびデータと実行プログラムを含むサーバーとプログラムを実行する制御部で実現できる。 Explaining the configuration of the business agency service providing device (420), the business agency service providing device (420) can be connected via a wireless communication network, and has an output device such as an LCD / LED monitor and a mouse. It can be realized by an input unit including a keyboard, a touch screen, etc., and a server including data and an execution program and a control unit for executing the program.

図4に図示のように、一実施形態に係る業務代行サービスの提供装置(420)は、業務代行サービスを処理する機能に応じて、顧客受付処理部(421)、契約処理部(422)、保存部(423)、配送確認処理部(424)、債権買取処理部(425)、代金送金処理部(426)債権回収処理部(427)を含んで実現できる。 As shown in FIG. 4, the business agency service providing device (420) according to the embodiment has a customer reception processing unit (421), a contract processing unit (422), and a contract processing unit (422), depending on the function of processing the business agency service. It can be realized by including a storage unit (423), a delivery confirmation processing unit (424), a debt purchase processing unit (425), a payment remittance processing unit (426), and a debt collection processing unit (427).

顧客受付処理部(421)は、提携先の商品販売のための顧客流入チャンネルから提携先の商品をレンタルまたは分割払いで購入しようとする顧客の名前と顧客端末識別情報を含む顧客受付情報を入力してもらい、保存部(423)に保存する。顧客流入チャンネルは、顧客が商品を申し込んだ日付、時間、および曜日を含む情報(例えば、ロッテホームショッピング、三回目、月曜日、九時、2019.06.06)を提供できる。このような情報は、提携先の製品がいつ、よく売れたかに対するマーケティング分析資料、または顧客流入チャンネル別の実績を判断する資料として活用される。 The customer reception processing unit (421) inputs customer reception information including the name of the customer who intends to rent or purchase the partner's product in installments from the customer inflow channel for selling the partner's product and the customer terminal identification information. And save it in the storage section (423). The customer inflow channel can provide information including the date, time, and day of the week when the customer applied for the item (eg, Lotte Home Shopping, Third, Monday, 9:00, 2019.06.06). Such information is used as marketing analysis material for when and when the partner's product sold well, or as material for determining the performance of each customer inflow channel.

契約処理部(422)は、顧客端末(150)に商品に対するレンタル期間やレンタル料金または、商品購入に伴う分割払いの期間と分割支払金を含む商品契約情報を伝送し、顧客端末(150)から該当商品をレンタル、または、分割払いで購入しようとする顧客確認情報を含む商品契約情報を入力してもらい、保存部(423)に保存する。商品契約情報は、例えば、信用照会同意書、契約書、個人情報取集同意書、約款同意書または、自動送金同意書を含む電子文書のイメージを含むことができる。契約処理部(422)は、顧客確認情報を含む商品契約情報を提携先端末(411,412)に伝送する。 The contract processing unit (422) transmits the rental period and rental fee for the product to the customer terminal (150), or the product contract information including the period of installment payment associated with the purchase of the product and the installment payment, and corresponds to the customer terminal (150). Have the product contract information including the customer confirmation information for renting or purchasing the product in installments input, and save it in the storage unit (423). The product contract information can include, for example, an image of an electronic document including a credit inquiry agreement, a contract, a personal information collection agreement, a contract agreement, or an automatic remittance agreement. The contract processing unit (422) transmits the product contract information including the customer confirmation information to the partner terminal (411, 412).

契約処理部(422)は、外部の専門機関に依頼して照会した顧客の信用照会情報を信用情報提供端末から受信して、保存部(423)に保存する。契約処理部(422)は、顧客の信用照会情報と予め設定した提携先別の商品販売政策と比較し、顧客に商品を販売するかどうかを判断し、その結果を保存部(423)に保存する。提携先別の商品販売政策は、顧客の信用情報、商品販売価格などを含み、提携先の意思決定に応じて、または、季節によって、または、売残りの量に応じた販売政策に従い、変更可能である。 The contract processing unit (422) receives the credit inquiry information of the customer inquired by requesting an external specialized institution from the credit information providing terminal, and stores it in the storage unit (423). The contract processing unit (422) compares the customer's credit inquiry information with the preset product sales policy for each partner, determines whether to sell the product to the customer, and stores the result in the storage unit (423). do. Partner-specific product sales policies, including customer credit information, product sales prices, etc., can be changed according to partner decisions, seasonally, or according to unsold quantity sales policies. Is.

契約処理部(422)は、顧客端末(150)または、コールセンター(440)から商品契約取消情報を入力してもらい、保存部(423)に保存する。契約処理部(422)は、商品契約取消情報を提携先端末(411,412)に伝送する。商品契約取消情報は、コールセンター(440)で契約締結の案内電話をする際、商品を配送する前、または、商品を配送した後などのように、各段階で細分化して管理される。 The contract processing unit (422) receives input of product contract cancellation information from the customer terminal (150) or the call center (440), and stores the product contract cancellation information in the storage unit (423). The contract processing unit (422) transmits the product contract cancellation information to the partner terminal (411,412). The product contract cancellation information is subdivided and managed at each stage, such as when making a contract conclusion guidance call at the call center (440), before delivering the product, or after delivering the product.

配送確認処理部(424)は、提携先端末(411,412)から配送が完了した商品に対する配送完了情報を入力してもらい、保存部(423)に保存する。配送完了情報は、配送者の名前と配送した時間と日付と顧客の名前と配送した商品情報を含むことができる。 The delivery confirmation processing unit (424) has the partner terminal (411, 412) input the delivery completion information for the product for which delivery has been completed, and stores the product in the storage unit (423). The delivery completion information can include the name of the deliverer, the time and date of delivery, the name of the customer, and the product information delivered.

債権買取処理部(425)は、配送完了情報と商品をレンタル、または、分割払いで購入しようとする顧客確認情報を含む商品契約情報と債権買取情報を生成して保存部(423)に保存する。債権買取処理部(425)は、提携先別の債権買取情報を金融会社端末(430)に伝送する。代金送金処理部(426)は、金融会社端末(430)から債権買取に伴う提携先別の代金送金情報を受信して保存部(423)に保存する。 The bond purchase processing unit (425) generates product contract information and bond purchase information including customer confirmation information for renting or purchasing products in installments, and stores them in the storage unit (423). The bond purchase processing unit (425) transmits the bond purchase information for each partner to the financial company terminal (430). The remittance processing unit (426) receives the remittance information for each partner in connection with the purchase of receivables from the financial company terminal (430) and stores it in the storage unit (423).

債権回収処理部(427)は、顧客が毎月入金するレンタル料金または、分割支払金を含む費用入金情報を支払いゲートウェイ(450)から受信し、保存部(423)に保存する。債権回収処理部(427)は、顧客が毎月入金するレンタル料金または、分割支払金を含む費用入金情報を金融会社端末(430)に伝送する。 The debt collection processing unit (427) receives the rental fee paid by the customer every month or the expense payment information including the installment payment from the payment gateway (450) and stores it in the storage unit (423). The debt collection processing unit (427) transmits the rental fee paid by the customer every month or the expense payment information including the installment payment to the financial company terminal (430).

本発明に係るファクタリングビジネスに基づく業務代行サービスの提供装置(420)は、図4に図示のように、保存部(423)に保存された情報を基に、顧客流入チャンネル別の販売実績、月別販売量、提携先別の収益率、契約取消しの理由、延滞管理、顧客評価など、様々な分析資料を生成して人が認識できるデータ(例えば、グラフや表)に変換する現況分析処理部(428)をさらに含んで実現できる。 As shown in FIG. 4, the device (420) for providing the business agency service based on the factoring business according to the present invention is based on the information stored in the storage unit (423), and the sales results for each customer inflow channel and each month. Current status analysis processing unit (for example, graphs and tables) that generates various analysis materials such as sales volume, rate of return by partner, reason for contract cancellation, delinquency management, customer evaluation, etc. It can be realized by further including 428).

現況分析処理部(428)は、図5に図示のように、チャンネル別実績処理部(4281)と月別販売量処理部(4282)と収益率分析処理部(4283)と契約取消処理部(4284)と延滞処理部(4285)と顧客評価処理部(4286)を含んで実現できる。 As shown in FIG. 5, the current status analysis processing unit (428) includes a channel-specific performance processing unit (4281), a monthly sales volume processing unit (4282), a rate of return analysis processing unit (4283), and a contract cancellation processing unit (4284). ), The delinquency processing unit (4285), and the customer evaluation processing unit (4286) can be included.

チャンネル別実績処理部(4281)は、顧客流入チャンネル、例えば、テレビショッピング、モバイル広告、Web広告、または、オフライン売場で提供する顧客受付情報とコール進行情報と商品契約情報と配送完了情報と顧客の費用入金情報と金融会社の代金入金情報を基に、チャンネル別に顧客流入から債権回収までの情報を全て算出する。図7に図示のように、チャンネル別実績処理部(4281)は、テレビショッピング放送の場合、放送回と放送日、放送時間別に顧客流入から債権回収までの情報を算出してグラフまたは表で変換できる。 The channel-specific performance processing unit (4281) is used to provide customer inflow channels such as TV shopping, mobile advertisements, web advertisements, or customer reception information, call progress information, product contract information, delivery completion information, and customer information provided at the offline sales floor. Based on the expense payment information and the payment information of the financial company, all the information from customer inflow to debt collection is calculated for each channel. As shown in FIG. 7, in the case of TV shopping broadcasting, the channel-specific performance processing unit (4281) calculates information from customer inflow to debt collection for each broadcast time, broadcast date, and broadcast time, and converts it into a graph or a table. can.

月別販売量処理部(4282)は、顧客に配送が完了した商品契約情報として、保存部(423)に保存された提携先別の債権買取情報を基に、月別の販売量を算出できる。月別販売量処理部(4282)は、月別販売量の情報を算出してグラフまたは表で変換できる。 The monthly sales volume processing unit (4282) can calculate the monthly sales volume based on the receivable purchase information for each partner stored in the storage unit (423) as the product contract information that has been delivered to the customer. The monthly sales volume processing unit (4282) can calculate the monthly sales volume information and convert it into a graph or a table.

収益率分析処理部(4283)は、顧客に配送が完了した商品契約情報として、保存部(423)に保存された提携先別の債権買取情報を基に、売上高と販売件数を算出する。収益率分析処理部(4283)は、算出した売上高から提携先別の商品精算比率の分を引いて清算金額を算出する。提携先別の商品精算比率は、中途取消や提携先の倒産の際に使うべく貯めて置いた保証金、債権買取金額及び請負費、収納代行金額を含む手数料を考慮して算定する。図8を参照すると、収益率分析処理部(4283)は、算出した精算金額と実際に金融会社から提携先に送金した代金送金情報を用いて精算率を算出し、グラフまたは表に変換できる。 The rate of return analysis processing unit (4283) calculates sales and the number of sales based on the receivable purchase information for each partner stored in the storage unit (423) as the product contract information that has been delivered to the customer. The rate of return analysis processing unit (4283) calculates the settlement amount by subtracting the amount of the product settlement ratio for each partner from the calculated sales. The product settlement ratio for each partner is calculated in consideration of the deposit, margin purchase amount and contract fee, and commission including the storage agency amount, which are saved for use in the event of premature cancellation or bankruptcy of the partner. Referring to FIG. 8, the rate of return analysis processing unit (4283) can calculate the settlement rate using the calculated settlement amount and the remittance information actually sent from the financial company to the partner, and can convert it into a graph or a table.

契約取消し処理部(4284)は、顧客端末(150)または、コールセンター(440)から入力され、保存部(423)に保存した商品契約取消情報を基に、契約取消しの理由と各々の理由に該当する件数を算出して、グラフまたは表に変換できる。契約取消しの理由は、図9に図示のように、単純変心、金額の負担、ギフト目当て、信用脱落、受付間違い、クレジットカード未所持、欠番、配偶者の反対、製品の不満足、契約変更など、さまざまである。 The contract cancellation processing unit (4284) corresponds to the reason for contract cancellation and each reason based on the product contract cancellation information input from the customer terminal (150) or the call center (440) and stored in the storage unit (423). You can calculate the number of cases to be processed and convert it into a graph or table. As shown in Fig. 9, the reasons for canceling the contract are simple conversion, burden of money, gift aim, credit loss, reception error, lack of credit card, missing number, opposition of spouse, product dissatisfaction, contract change, etc. There are various.

延滞処理部(4285)は、支払いゲートウェイ(450)から入力される顧客別の費用入金情報を基に、延滞者を抽出し、延滞者情報をリストおよび表に変換できる。顧客評価処理部(4286)は、顧客の信用照会情報を基に、商品配送完了した顧客の信用等級の分布を算出して、表やグラフに変換できる。 The delinquency processing unit (4285) can extract the delinquent person based on the cost payment information for each customer input from the payment gateway (450), and can convert the delinquent person information into a list and a table. The customer evaluation processing unit (4286) can calculate the distribution of the credit grade of the customer who has completed the delivery of the product based on the credit inquiry information of the customer and convert it into a table or a graph.

前記各部の円滑な作動のためには、顧客が流入過程、初期コールの進行から契約締結の過程に至るまでの各段階及び配送の各段階別過程を区別して、進行状況をチェックできるように業務代行サービス提供装置(420)から提供する運営プラットフォームが金融会社およびファクタリングビジネスパートナー(提携先)の電算システムと緊密に連携され、前記各段階別過程を全てチェック可能なソフトウェアプラットフォームが業務代行サービスの提供装置(420)に搭載され、運営されるべきである。 For the smooth operation of each part, the customer can check the progress by distinguishing the inflow process, each stage from the progress of the initial call to the process of concluding the contract, and each stage of delivery. The operation platform provided by the agency service providing device (420) is closely linked with the computer systems of financial companies and factoring business partners (partners), and the software platform that can check all the processes in each stage is the provision of business agency services. It should be mounted and operated on device (420).

図6に図示のように、顧客受付情報を見て、顧客に商品に対するレンタル期間とレンタル料金または、商品購入に伴う分割払いの期間と分割支払金を含む商品契約情報を伝送するコールセンターは、複数存在することができる。複数のコールセンター(431,432,433)は、外部の用役機関である場合もある。また、業務代行サービスの提供者所属の機関の場合もある。コールセンターが外部用役機関でも所属機関でも保存部(423)に保存した該当するコール情報を用いる。 As shown in FIG. 6, there are a plurality of call centers that look at the customer reception information and transmit the product contract information including the rental period and rental fee for the product or the installment payment period and installment payment associated with the product purchase to the customer. can do. The plurality of call centers (431, 432, 433) may be external service agencies. It may also be an institution belonging to a provider of business agency services. The corresponding call information stored in the storage unit (423) by the call center, whether it is an external service organization or an affiliated organization, is used.

従って、本発明に係るファクタリングビジネスに基づく業務代行サービスの提供装置(420)は、コール分配処理部(429)をさらに含むことができる。コール分配処理部(429)は、保存部(423)に保存した顧客受付情報とコールセンター識別情報を含む複数のコール情報を生成し、それを保存部(423)に保存する。 Therefore, the business agency service providing device (420) based on the factoring business according to the present invention can further include a call distribution processing unit (429). The call distribution processing unit (429) generates a plurality of call information including the customer reception information and the call center identification information stored in the storage unit (423), and stores the plurality of call information in the storage unit (423).

本発明に係るファクタリングビジネスに基づく業務代行サービスの提供装置(420)は、金融会社とファクタリングビジネスパートナー(提携先)のため必要な業務を提供できる運営プラットフォームとして、金融会社からファクタリングビジネスパートナー(提携先)の業務現況、つまり、顧客流入チャンネル別物品販売実績、売上統計情報、買取債権の収納率および延滞率などをリアルタイムで確認できて、ファクタリングビジネスに対するリスクおよび収益を予測できる。 The business agency service providing device (420) based on the factoring business according to the present invention is a factoring business partner (partner) from a financial company as an operation platform capable of providing necessary business for a financial company and a factoring business partner (partner). ) Business status, that is, goods sales performance by customer inflow channel, sales statistics, purchase receivables storage rate and delinquency rate, etc. can be confirmed in real time, and risks and profits for the factoring business can be predicted.

今まで、本明細書では、本発明に係る技術分野において通常の知識を有する者が本発明を容易に理解し、再現できるように図面に図示した実施例を参考に説明したがこれは例示的なものに過ぎない。本発明は、当該技術分野における通常の知識を有する者なら、本発明の実施例から多様な変形および均等な他の実施例が可能であることが理解できるだろう。従って、前述した実施例は全ての面で例示的なもので、限定するものと理解してはいけない。例えば、単一型で説明している各々の構成要素は、分散して実行することができるし、同じく分散したものとして説明されている構成要素も結合した形で実行できる。よって、本発明の真の技術的保護範囲は、添付した請求範囲によってのみ定められるべきである。
So far, the present specification has been described with reference to the examples shown in the drawings so that a person having ordinary knowledge in the technical field according to the present invention can easily understand and reproduce the present invention. It's just something. Those with ordinary knowledge in the art will appreciate that the present invention allows for a variety of variations and equal other embodiments from the embodiments of the invention. Therefore, the above-mentioned examples are exemplary in all respects and should not be understood as limiting. For example, each component described in the single type can be executed in a distributed manner, and the components described in the same way as distributed can also be executed in a combined form. Therefore, the true technical protection of the present invention should be defined only by the appended claims.

Claims (5)

複数の提携先と金融会社の間に締結された債権譲受・譲渡契約に応じて提携先の債権を収集して金融会社に渡すと共に、顧客から月別に代金を回収して金融会社に渡す業務代行サービスの提供装置として、前記業務代行サービスの提供装置は、
提携先の商品販売のための顧客流入チャンネルから提携先の商品をレンタルまたは分割払いで購入しようとする顧客の名前と顧客端末識別情報を含む顧客受付情報を入力してもらい、保存部に保存する顧客受付処理部と、
顧客端末に商品に対するレンタル期間とレンタル料金または、商品購買に伴う分割払期間と分割支払金を含む商品契約情報を伝送し、顧客端末から該当商品をレンタルまたは分割払いで購入しようとする顧客確認情報を含む商品契約情報を入力してもらい保存部に保存し、前記商品契約情報を提携先端末に伝送する契約処理部と、
提携先端末から配送が完了した商品に対する配送完了情報を入力してもらい保存部に保存する配送確認処理部と、
前記配送完了情報と商品契約情報を含む提携先別の債権買取情報を生成して保存部に保存し、前記提携先別の債権買取情報を金融会社端末に伝送する債権買取処理部と、
金融会社端末から債権買取に伴う提携先別の代金送金情報を受信し、保存部に保存する代金送金処理部と、
顧客が毎月入金するレンタル料金または分割支払金を含む費用入金情報を支払いゲートウェイから受信して保存部に保存し、前記費用入金情報を金融会社端末に伝送する債権回収処理部とを含む、
ファクタリングビジネスに基づく業務代行サービスの提供装置。
A business agency that collects the receivables of alliance partners and hands them to the financial company according to the receivables transfer / transfer contract concluded between multiple business partners and the financial company, and also collects the monthly payment from the customer and hands it to the financial company. As a service providing device, the business agency service providing device is
Customers who want to enter customer reception information including the name of the customer who wants to rent or purchase the partner's product in installments from the customer inflow channel for selling the partner's product and the customer terminal identification information, and save it in the storage unit. Reception processing department and
The product contract information including the rental period and rental fee for the product or the installment payment period and installment payment associated with the product purchase is transmitted to the customer terminal, and the customer confirmation information for renting or purchasing the product in installments from the customer terminal is transmitted. A contract processing unit that asks you to enter the product contract information including it, saves it in the storage unit, and transmits the product contract information to the partner terminal.
A delivery confirmation processing unit that asks you to enter delivery completion information for products that have been delivered from a partner terminal and saves it in the storage unit.
A bond purchase processing unit that generates bond purchase information for each partner including delivery completion information and product contract information, stores it in a storage unit, and transmits the bond purchase information for each partner to a financial company terminal.
The remittance processing department, which receives the remittance information for each partner associated with the purchase of receivables from the terminal of the financial company and saves it in the storage department.
Includes a credit collection processing unit that receives cost payment information including rental fees or installment payments that the customer deposits monthly from the payment gateway, stores it in the storage unit, and transmits the cost payment information to the financial company terminal.
A device that provides business agency services based on the factoring business.
前記契約処理部は、
信用情報提供端末から入力してもらった顧客の信用照会情報を保存部に保存し、前記顧客の信用照会情報と予め設定した提携先別の商品販売政策を比較して、顧客に商品を販売するかどうかを判断し、その結果を保存部に保存することを特徴とする、請求項1に記載のスマート分割払いシステム。
The contract processing unit
The customer's credit inquiry information input from the credit information providing terminal is saved in the storage unit, and the customer's credit inquiry information is compared with the preset product sales policy for each partner to sell the product to the customer. The smart installment payment system according to claim 1, wherein the smart installment payment system is characterized in that it determines whether or not the product is used and stores the result in a storage unit.
前記契約処理部は、
顧客端末またはコールセンターから商品契約取消情報を入力してもらい、保存部に保存し、前記商品契約取消情報を提携先端末に伝送することを特徴とする、請求項1または請求項2に記載のスマート分割払いシステム。
The contract processing unit
The smart according to claim 1 or 2, wherein the product contract cancellation information is input from a customer terminal or a call center, stored in a storage unit, and the product contract cancellation information is transmitted to a partner terminal. Installment payment system.
前記業務代行サービスの提供装置は、
前記顧客受付情報とコールセンター識別情報を含む複数のコール情報を生成し、それを保存部に保存するコール分配処理部をさらに含むことを特徴とする、請求項1に記載のファクタリングビジネスに基づく業務代行サービスの提供装置。
The device for providing the business agency service is
The business agency based on the factoring business according to claim 1, further comprising a call distribution processing unit that generates a plurality of call information including the customer reception information and the call center identification information and stores the call information in the storage unit. Service provider.
前記業務代行サービスの提供装置は、
前記提携先別の債権買取情報から売上高と売上件数を算出し、前記売上高から精算比率の分、引いた精算金額と前記提携先別の代金送金情報を用いて精算率を算出する現況分析処理部をさらに含むことを特徴とする、請求項1に記載のファクタリングビジネスに基づく業務代行サービスの提供装置。
The device for providing the business agency service is
Current status analysis that calculates sales and the number of sales from the receivable purchase information for each partner, and calculates the settlement rate using the settlement ratio subtracted from the sales and the remittance information for each partner. The apparatus for providing a business agency service based on the factoring business according to claim 1, further comprising a processing unit.
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