JP2021124958A - Spectator analyzer, spectator analysis method, and computer program - Google Patents

Abstract

To provide a spectator analyzer, a spectator analysis method, and a computer program, for providing an index that can be utilized for an operation of a performance.SOLUTION: A spectator analyzer comprises: a moving image acquisition section for acquiring a moving image obtained by photographing a first spectator group and a second spectator group who view a performance concerning a sport game; a satisfaction measurement section for measuring satisfaction of each of the first spectator group and the second spectator group for each event during a period of the performance on the basis of a feeling analysis result of each of the first spectator group and the second spectator group photographed in the moving image; and an information output section for outputting information on each event and event satisfaction information obtained by associating the satisfaction of the first spectator group for the event with the satisfaction of the second spectator group for the event.SELECTED DRAWING: Figure 2

Description

The present disclosure relates to an audience analyzer, an audience analysis method, and a computer program.

For the entertainer who conducts sports-related entertainment, the satisfaction level of the spectators who watch the entertainment is an important index for running the entertainment.

As a method for knowing the satisfaction level of the spectator, there is known a method of having the spectator answer a questionnaire or having the spectator wear a device for measuring a living body. In Patent Document 1, a spectator is equipped with a predetermined device that measures physiological information of the human body and outputs the measurement result and position information as a visible light signal, and the visible light signal and the facial image of the spectator are obtained. A device that captures an image and manages the physiological information of each spectator, the position information, and the facial expression information extracted from the facial image in association with each other is disclosed.

Japanese Unexamined Patent Publication No. 2016-147011

Although the above-mentioned method can measure the satisfaction of each spectator with respect to the box office or the satisfaction level of the entire spectator with respect to the box office, it requires excessive labor and cost, and the measurement result is used for the operation of the box office. It is insufficient as an index.

The purpose of this disclosure is to provide indicators that can be used for the operation of entertainment.

The spectator analyzer according to one aspect of the present disclosure includes an acquisition unit that acquires a moving image of a first spectator group and a second spectator group for observing an entertainment related to a sports game, and the first spectator group taken in the moving image. Based on the results of sentiment analysis of each of the first spectator group and the second spectator group, the satisfaction levels of the first spectator group and the second spectator group for each event during the entertainment period are measured. Outputs event satisfaction information in which information about each event is associated with the satisfaction of the first spectator group for the event and the satisfaction of the second spectator group for the event. It includes an output unit.

It should be noted that these comprehensive or specific aspects may be realized by a system, a device, a method, an integrated circuit, a computer program or a recording medium, and any of the system, a device, a method, an integrated circuit, a computer program and a recording medium. It may be realized by various combinations.

According to this disclosure, it is possible to provide an index that can be used for the operation of a box office.

The figure which shows the configuration example of the audience analysis system which concerns on this Embodiment The figure which shows the structural example of the function of the audience analyzer which concerns on this embodiment. Diagram showing a configuration example of event satisfaction information Flow chart showing an operation example of the audience analyzer Diagram showing a display example of a satisfaction graph Diagram showing a display example of the satisfaction ranking of core fans Diagram showing a display example of the satisfaction ranking of light fans

Hereinafter, embodiments of the present disclosure will be described in detail with reference to the drawings as appropriate. However, more detailed explanation than necessary may be omitted. For example, detailed explanations of already well-known matters and duplicate explanations for substantially the same configuration may be omitted. This is to avoid unnecessary redundancy of the following description and to facilitate the understanding of those skilled in the art. It should be noted that the accompanying drawings and the following description are provided for those skilled in the art to fully understand the present disclosure, and are not intended to limit the subject matter of the claims.

(Background to this disclosure)
For example, for an entertainer who plays sports games such as soccer, baseball, basketball, and volleyball, maintaining and expanding the number of fans is important for the continuous operation of the entertainer. Therefore, in order to maintain and expand the number of fans, the entertainer plans not only a match but also various events before and after the match and during breaks. For example, the entertainer organizes an event in the pre-match time to introduce players and recreate the players' good play in a large-scale vision of the venue. In the post-match time, the entertainer plans an event to interview the players who played an active part in the match and to support the team as a whole.

As a method of measuring the satisfaction of the spectators with respect to these events, it is conceivable to analyze the facial expressions of each spectator viewing at the venue and measure the emotions of each spectator based on the analysis result. Alternatively, a method of analyzing the sound of the entire audience viewing at the venue and measuring the excitement of the entire audience can be considered.

However, the measurement results obtained by the above method are insufficient as an index for analyzing how effective each event held during the show is for maintaining and expanding the number of fans. For example, in the above method, it is not possible to separately measure the satisfaction level of each event with respect to fan groups having different zeal for the sport or team, such as core fans and light fans of the sport (or sports team). Therefore, the entertainer cannot analyze in detail, for example, whether an event planned for light fans can really satisfy light fans. Here, the core fan may be a spectator who has visited the venue a predetermined number of times (for example, three times or more) to watch a game of the same sport (or the same team). A light fan may be a spectator who has visited the venue less than a predetermined number of times (eg, less than three times) to watch a match of the same sport (or the same team).

If the satisfaction level of the core fan and the light fan can be measured separately, the entertainer plans and implements, for example, an event for the light fan that enhances the satisfaction level of the light fan and becomes a core fan, and the implementation result is reported. Can be verified. That is, the entertainer can analyze the event for maintaining and expanding the number of fans with higher accuracy than before.

In the present embodiment, a system, an apparatus, a method, and a computer program capable of distinguishing and analyzing the satisfaction of spectators with different attributes for entertainment, such as core fans and light fans, will be described.

(Implementation)
FIG. 1 is a diagram showing a configuration example of an audience analysis system according to the present embodiment.

As shown in FIG. 1, the spectator analysis system 10 includes a camera device 11A, a camera device 11B, a display device 12, an input device 13, and an spectator analysis device 100.

The spectators' seats at the venue for watching sports games include areas that are relatively popular with core fans (that is, areas with a relatively large number of core fans) and lights (in the case of soccer, for example, depending on the type of competition). There can be areas that are relatively popular with fans (ie areas with a relatively large number of light fans). For example, in a venue with two or more spectators' seats, the area on the first floor near the field where the match is held has relatively more core fans than the light fans, and the area on the second floor and above far from the field has more core fans. There may be a tendency for the number of light fans to be relatively large. For example, in the case of a match with a cheering squad, there may be a tendency that the area near the cheering squad has a relatively large number of core fans than the light fans, and the area far from the cheering squad has a relatively large number of light fans than the core fans. .. For example, when the price of spectator seats varies depending on the area, there is a tendency that relatively high-priced areas have relatively more core fans than light fans, and relatively low-priced areas have relatively more light fans than core fans. Can exist.

The relationship between the above-mentioned fan attributes and the popularity of the area may be analyzed from, for example, the purchase history of viewing tickets for each spectator. For example, an area with a relatively large number of spectators who have purchased a game viewing ticket for the same team a predetermined number of times (for example, three times or more) can be analyzed as an area that is relatively popular with core fans. For example, an area with a relatively large number of spectators who have purchased tickets for the same team's games less than a predetermined number of times (for example, less than three times) can be analyzed as an area that is relatively popular with light fans. Furthermore, whether the ticket was purchased immediately after its release (or a year-round ticket) (estimated to be a core fan), just before the match date (estimated to be a light fan), or a regular priced ticket (estimated to be a core fan). ), Is it a preferential ticket from other parties (estimated to be a light fan), or is it a free invitation ticket (estimated to be a light fan)? Immediately after the release means a certain period from the release date (for example, 3 days or 1 week), and immediately before the arrival of the match means a certain period before the match date (for example, 3 days or 1 week). In addition, the preferential ticket means a ticket that is discounted or discounted from the price of the official ticket. In this way, information on the date of purchase of the ticket, the price at the time of obtaining the ticket, and the like is used as the ticket purchase history.

The camera device 11A is installed so as to capture a predetermined range (hereinafter referred to as "first area") 20A of an area relatively popular with core fans. The camera device 11B is installed so as to capture a predetermined range (hereinafter referred to as "second area") 20B of an area relatively popular with light fans. When the spectator seats are divided for each team, it is preferable that the first area 20A and the second area 20B are set on the same team side. Audience satisfaction tends to be in conflict between hostile teams.

During the period when sports entertainment including games is being held at the venue (hereinafter referred to as the "entertainment period"), the camera device 11A shoots a video of the first area 20A and the first audience video 200A (see Fig. 2). The camera device 11B captures the second area 20B as a moving image to generate the data of the second audience moving image 200B (see FIG. 2). Therefore, a relatively large number of core fan spectators are photographed in the first spectator moving image 200A, and a relatively large number of light fan spectators are photographed in the second spectator moving image 200B. As described above, the box office includes, in addition to the game, events planned by the box office owner before and after the game and / or between the games.

The camera device 11A and the camera device 11B transmit the generated first spectator moving image 200A and the second spectator moving image 200B (see FIG. 2) to the spectator analysis device 100 via a predetermined communication network 14, respectively.

The spectator analysis device 100 acquires the first spectator video 200A and the second spectator video 200B from the camera device 11A and the camera device 11B, respectively.

The spectator analyzer 100 is based on the first spectator video 200A and the second spectator video 200B, and is a group of spectators (for example, core fans and light fans) having different attributes for each event held during the entertainment period. It is a device that measures and analyzes the degree of satisfaction of. The "event" in the present disclosure includes, in addition to the above-mentioned event planned by the entertainer, characteristic play (for example, soccer goal) and / or event (for example, player change) that occurred during the match.

For example, as a measurement result, the spectator analyzer 100 provides information on the satisfaction levels of the core fans and the light fans for each event held during the entertainment period (hereinafter referred to as “event satisfaction information”) 202 (see FIG. 2). Is generated and output. The details of the audience analyzer 100 will be described later.

The display device 12 displays the analysis result and the like by the spectator analysis device 100. The display device 12 is, for example, a monitor connected to the audience analyzer 100 by a predetermined cable or wirelessly.

The input device 13 receives an input operation from the user to the spectator analysis device 100. The input device 13 is, for example, a keyboard and a mouse connected to the audience analyzer 100 by a predetermined cable or wirelessly.

The input device 13 and the display device 12 are integrated terminals such as a PC, a tablet, or a smartphone, and may be connected to the audience analysis device 100 through a predetermined communication network (for example, the Internet).

As shown in FIG. 1, the spectator analyzer 100 includes a memory 101, a processor 102, a storage 103, a communication I / F 104, and an input / output I / F 105. These components 101-105 may be able to send and receive data to and from each other through the bus 106. It should be noted that these components may not be physically integrated in one device and self-contained, and each function shown in FIG. 2 may be realized by a plurality of devices.

The memory 101 is a device that stores computer programs and data for realizing the functions of the spectator analysis device 100. The memory 101 is composed of, for example, a ROM (Read Only Memory), a RAM (Random Access Memory), or a combination thereof.

The processor 102 is a device that executes a computer program read from the memory 101 and realizes the functions of the spectator analyzer 100. The processor 102 is read as another term such as a controller, a CPU (Central Processing Unit), an integrated circuit, an ASIC (Application Specific Integrated Circuit), a PLD (Programmable Logic Device), or an FPGA (Field-Programmable Gate Array). You may.

The storage 103 is a device composed of a non-volatile storage medium and stores computer programs and data for realizing the functions of the spectator analysis device 100. The storage 103 is composed of, for example, an HDD (Hard Disk Drive), an SSD (Solid State Drive), and / or a flash memory.

The communication I / F 104 is a device that controls transmission / reception of data with another device via a communication network 14 (for example, the Internet, a wired LAN, a wireless LAN, and / or a mobile communication network, etc.). The communication I / F 104 may be read as another term such as a communication device or a communication module, and after the video taken by the camera device is shot (match) via an offline medium without going through the network, the audience analysis It may be an acquisition unit (video input I / F) such as USB that is acquired by the device.

The input / output I / F 105 is a device that controls data input / output with other devices (for example, display device 12, input device 13) via a predetermined cable or radio.

FIG. 2 is a diagram showing a configuration example of the functions of the spectator analyzer 100 according to the present embodiment.

As shown in FIG. 2, the audience analyzer 100 includes a moving image acquisition unit 121, an event identification unit 122, an emotion recognition unit 123, a satisfaction measurement unit 124, an information output unit 125, a display control unit 126, and an input control unit 127. Has. These functions are realized by the cooperative operation of the processor 102, the memory 101, the storage 103, the communication I / F 104, and / or the input / output I / F 105 included in the spectator analyzer 100.

The moving image acquisition unit 121 acquires (receives) the audience moving image from the camera device 11. For example, the moving image acquisition unit 121 acquires the first audience moving image 200A and the second audience moving image 200B from the camera device 11A and the camera device 11B, respectively.

The event identification unit 122 specifies the period (hereinafter referred to as "event period") and the content (hereinafter referred to as "event content") of the event held during the entertainment period. Then, the event specifying unit 122 creates the event timetable 201 by associating the specified event period with the event content. For example, the event identification unit 122 may automatically generate an event table from a moving image of a box office using a known image analysis technique. Alternatively, the staff may manually generate the event timetable 201 while watching the entertainment or watching a video of the entertainment. In this case, the event identification unit 122 may acquire the manually generated event timetable 201.

The emotion recognition unit 123 recognizes the emotions of each spectator in the shooting area of the spectator video during the event period from the facial images during the event period and / or the period before and after the event period of the spectator video. For example, the emotion recognition unit 123 analyzes the facial expression of the facial image using a known emotion recognition technique, and recognizes the emotion of the audience of the facial image based on the analysis result. The emotion recognition result may be information indicating which of the predetermined classifications, such as joy, impression, excitement, surprise, expectation, tranquility, sadness, anger, disappointment, and boredom, is applicable. Alternatively, the emotion recognition result may be information indicating a ratio suitable for each classification.

For example, the emotion recognition unit 123 uses image frames in the event period and / or the period before and after the event period of the first spectator video 200A in which the first area 20A is shot, to each spectator in the first area 20A in the event period. Recognize the emotions of. The emotion recognition unit 123 recognizes the emotions of each spectator in the second area 20B during the event period from the event period and / or the image frames before and after the event period of the second spectator video 200B in which the second area 20B is shot. do.

The emotion recognition unit 123 may determine whether or not to use the image frames in the period before and after the event period based on the event content. For example, when the event content is a soccer goal, the period during which the emotions of the spectators are expressed is later than the event period of the soccer goal. Therefore, when the event content is a soccer goal, the emotion recognition unit 123 may recognize the emotions of the spectator by using the image frame in the period after the event period.

The satisfaction measurement unit 124 measures the satisfaction of the spectators with respect to the event content during the event period based on the emotion recognition results of each spectator during the event period and / or the period before and after the event period. Satisfaction is a score indicating how satisfied the spectator group is with respect to the event content during the event period, and is, for example, a score that increases as the spectator group is satisfied with the event content.

For example, the satisfaction measuring unit 124 calculates the satisfaction of the audience group higher as the number of spectators who have positive emotions such as joy, impression, excitement, surprise, and expectation in the emotion recognition result increases. The satisfaction measurement unit 124 calculates the satisfaction level of the audience group to be lower as the number of spectators who have negative emotions such as calmness, sadness, anger, disappointment, and boredom in the emotion recognition result increases. For example, the satisfaction measuring unit 124 may measure each satisfaction from an individual's face image or the like captured in a moving image during an event, and calculate the average value as the satisfaction of the audience group. For example, when the number of people in the spectator group is very small (for example, when the number is less than a predetermined value), the satisfaction measurement unit 124 calculates the total value obtained by adding the satisfaction of each as the satisfaction of the spectator group. May be good. Satisfaction may be read as other terms such as excitement, excitement, fun, and sensitivity. Further, the "measurement" of satisfaction may be read as another term such as "determination" or "calculation" of satisfaction.

For example, the satisfaction measuring unit 124 measures the satisfaction of the audience group in the first area 20A based on the emotion recognition result of each spectator in the first area 20A, and the emotion of each spectator in the second area 20B. Based on the recognition result, the satisfaction level of the audience group in the second area 20B is measured.

The information output unit 125 generates and outputs event satisfaction information 202 in which the satisfaction levels of the spectators in each area during the event period are associated with each event period.

Next, an example of the configuration of the event satisfaction information 202 will be described with reference to FIG. For example, as shown in FIG. 3, the information output unit 125 is a core fan (first) measured by the satisfaction measurement unit 124 for each event period and event content included in the event timetable 201 and the event. The event satisfaction information 202 is generated by associating the satisfaction level of the spectator group in the area 20A with the satisfaction level of the light fan (the spectator group in the second area 20B).

The display control unit 126 generates an analysis result image based on the event satisfaction information 202 and displays it on the display device 12. For example, the display control unit 126 arranges each event included in the event satisfaction information 202 in chronological order, and displays an analysis result image that graphs the change in the satisfaction of the audience group in each area with the elapsed time of the entertainment. .. Further, for example, the display control unit 126 displays an analysis result image in which each event included in the event satisfaction information 202 is listed in descending order of satisfaction of the audience group for each area. The details of the analysis result image will be described later.

The input control unit 127 controls the user operation on the analysis result image displayed by the display control unit 126. For example, the input control unit 127 accepts an operation of selecting the elapsed time of the box office for the graph displayed as the analysis result image. Then, the input control unit 127 instructs the display control unit 126 to display a moving image of capturing the event at the selected elapsed time. Further, for example, the input control unit 127 accepts the selection of an event for the list displayed as the analysis result image. Then, the input control unit 127 instructs the display control unit 126 to display the moving image of the selected event.

FIG. 4 is a flowchart showing an operation example of the spectator analyzer 100.

The moving image acquisition unit 121 acquires the first audience moving image 200A from the camera device 11A and the second audience moving image 200B from the camera device 11B (S101). Here, the moving image acquisition unit 121 may give a label indicating the first area 20A to the first audience moving image 200A and a label indicating the second area 20B to the second audience moving image 200B. good. As a result, the relationship between the audience video and the area captured by the audience video becomes clear.

The emotion recognition unit 123 extracts an image frame from the first audience video 200A at a predetermined cycle (for example, a 1-second cycle), and from the extracted image frame, the emotions of each audience in the first area 20A at the extraction timing. Get the recognition result. By repeating this, the emotion recognition unit 123 obtains the emotion recognition result (hereinafter referred to as “first emotion recognition result”) of each spectator in the first area 20A at each timing during the entertainment period (S102).

Similar to S102, the emotion recognition unit 123 starts with the second audience video 200B, and the emotion recognition result of each audience in the second area 20B at each timing during the entertainment period (hereinafter referred to as “second emotion recognition result”). (S103). Either of the processes S102 and S103 may be executed first, or may be executed in parallel.

The event identification unit 122 generates the event timetable 201 during the entertainment period (S104). As described above, the event timetable 201 may be manually generated.

The processor 102 selects the nth event period included in the event timetable 201 (S105). Here, n is an integer of 1 or more, and the initial value of n is 1.

The satisfaction measuring unit 124 extracts the first emotion recognition result of the nth event period and / or the period before and after the nth event period from the first emotion recognition result obtained in S102. Then, the satisfaction measuring unit 124 measures the satisfaction of the nth event of the audience group in the first area 20A based on the extracted nth first emotion recognition result (S106).

The satisfaction measuring unit 124 extracts the second emotion recognition result of the nth event period and / or the period before and after the nth event period from the second emotion recognition result obtained in S103. Then, the satisfaction measuring unit 124 measures the satisfaction of the nth event of the audience group in the second area 20B based on the extracted nth second emotion recognition result (S107). Either of the processes S106 and S107 may be executed first, or may be executed in parallel.

The information output unit 125 measures the nth event period and event content of the event timetable 201, the satisfaction level of the spectator group in the first area 20A measured in S106 with respect to the nth event, and S107. Event satisfaction information 202, which is associated with the satisfaction level of the nth event of the audience group in the second area 20B, is generated and output (S108).

The processor 102 adds 1 to n (S109).

The processor 102 determines whether or not n exceeds the number of events included in the event timetable 201 (S110).

If n does not exceed the number of events included in the event timetable 201 (S110: NO), the processor 102 returns to the process of S105.

When n exceeds the number of events included in the event timetable 201 (S110: YES), the processor 102 ends this flowchart.

The event in the event timetable 201 may be set for each fixed time such as every minute or every 30 seconds, and the degree of satisfaction at each fixed time may be measured. As a result, it is possible to obtain a change in the numerical value of the degree of satisfaction according to the time axis at regular intervals.

FIG. 5 is a diagram showing an example of an analysis result image (hereinafter referred to as “satisfaction graph”) 300 in which each event during the entertainment period is arranged in chronological order and the satisfaction level of the audience group in each area for each event is graphed. be.

In the satisfaction graph 300, the horizontal axis shows the elapsed time during the entertainment period, and the vertical axis shows the satisfaction. The display control unit 126 refers to the event satisfaction information 202, and connects the satisfaction of the spectator group in the first area 20A and the satisfaction of the spectator group in the second area 20B corresponding to the elapsed time with a line, respectively. As a result, the satisfaction graph 300 (line graph) as shown in FIG. 5 is displayed. In FIG. 5, the solid line graph shows the satisfaction of the core fan, and the broken line graph shows the satisfaction of the light fan. The display control unit 126 may display the average value of the satisfaction levels of the audience group in the first area 20A and the audience group in the second area 20B during the entertainment period on the satisfaction graph 300.

By referring to the satisfaction graph 300, the entertainer can easily compare the satisfaction of the core fans (audience group of the first area 20A) and the light fans (audience group of the second area 20B) for each event. can. In addition, the entertainer can easily compare the changes in the satisfaction levels of the core fans and the light fans with the elapsed time during the entertaining period.

When the input control unit 127 detects a user operation for selecting an elapsed time, the display control unit 126 displays a moving image 301 that captures an event performed at the selected elapsed time, as shown in FIG. It may be displayed and reproduced.

Further, with respect to FIG. 5, in the above description, each event during the entertainment period is arranged in chronological order and the satisfaction level for each event is graphed. However, the numerical value of each satisfaction level according to the time axis is graphed and the graph is obtained. By newly assigning (identifying) each event a time zone that becomes a singular point, etc. (when both core fans and light fans are greatly satisfied, when the satisfaction levels of core fans and light fans are greatly different, etc.) You may be able to analyze the event.

FIG. 6 is an analysis result image (hereinafter referred to as “core fan satisfaction ranking”) 400A in which each event during the box office is listed in descending order of satisfaction of the core fans (audience group in the first area 20A). It is a figure which shows the display example of.

FIG. 7 is an analysis result image (hereinafter referred to as “light fan satisfaction ranking”) 400B in which each event during the entertainment period is listed in descending order of satisfaction of the light fans (audience group in the second area 20B). It is a figure which shows the display example of.

The entertainer refers to the satisfaction rankings 400A and 400B divided into the core fan and the light fan as shown in FIGS. 6 and 7, and which event the core fan and the light fan are satisfied with, respectively. Or, you can easily analyze which event you are not satisfied with.

Further, when displaying the satisfaction rankings 400A and 400B, the display control unit 126 may display the event generated by the match and the other events in a distinguishable manner. In FIGS. 6 and 7, the events generated by the match are displayed as they are, the events carried out by the entertainer are displayed in shades, and the events related to cheering are displayed in diagonal lines. As a result, the entertainer can easily analyze the high and low satisfaction levels of the core fans and the light fans for the planned event.

<Modification example according to this embodiment>
The number of areas photographed by the camera device is not limited to two. For example, in addition to the first area 20A and the second area 20B described above, the third area, which is relatively popular with middle fans, may be captured by a third camera device. In this case, the spectator analyzer 100 uses the third spectator moving image of the third area as a moving image, and as in the case of the first spectator moving image 200A and the second spectator moving image 200B described above, each event. You may measure the satisfaction of the middle fan with respect to. The spectator analyzer 100 may add a line graph showing the satisfaction of the middle fan to the satisfaction graph 300 shown in FIG. The spectator analyzer 100 may display the satisfaction ranking of the middle fans as in FIGS. 6 and 7.

The generation of audience moving images in each area is not limited to the method of shooting with individual camera devices. For example, one wide-angle and high-resolution camera device captures a video of the entire audience seats in the venue, and the audience analyzer 100 extracts certain sections in the image in the video as audience videos in each area. Then, a spectator video of each area may be generated.

In the above, the core fan and the light fan are distinguished based on the difference in the area of the audience seats, but the core fan and the light fan may be distinguished by other methods. For example, it may be individually determined whether each spectator is a core fan or a light fan based on a predetermined condition from the spectator moving image of the entire spectator seat. For example, the face image of the spectator taken in the spectator video is collated with the face image of the spectator taken at the past box office, and the spectator with the matching face image is the core fan, and the spectator with the non-matching face image is the light fan. May be determined. Alternatively, in conjunction with the ticket issuing system of the box office, the spectators who are seated in the seat numbers that can be recognized in the image are specified, and the specified spectators are based on the ticket acquisition history or member information of the specified spectators. May be determined whether is a core fan or a light fan. Alternatively, the spectators who are wearing the uniform of the cheering team, the same color as or similar to the team color, or the team mark etc. are painted on the face etc. are the core fans, and the other spectators are lighted. It may be determined as a fan. At this time, it may be determined that the uniform is worn because the clothes being worn are the same color as or similar to the uniform. Clothes here mainly refer to outerwear.

In this way, a certain section where many spectators who can be judged to be the same fan base gather based on the spectator attributes such as face image, ticket acquisition history, clothes, etc. may be set as each area. Or, instead of setting a certain group of areas as an area, it can be judged that the same fan base is from the audience attributes such as face image, ticket acquisition history, clothes, etc., based on the individual attributes of each audience as described above. A group of individuals who gather at least a part of the individuals in the place may be used as an alternative to the area to measure the satisfaction of each as a group of spectators.

This embodiment can be applied not only to sports performances but also to entertainment performances such as live music, concerts, and plays where a large number of spectators gather. In addition, the entertainment of sports is not limited to games in which teams or individuals compete against each other, but also includes games in which a large number of people compete such as swimming or athletics, or individual performances such as figure skating.

(Summary of this disclosure)
The spectator analyzer (100) according to the present disclosure includes an acquisition unit (121) for acquiring moving images (200A, 200B) of a first spectator group and a second spectator group for viewing an entertainment related to a sports game. Satisfaction of the first and second spectators with respect to each event during the box office based on the sentiment analysis results of the first and second spectators recorded in the video. Event satisfaction information (124) that associates information about each event with the satisfaction of the first spectator group for the event and the satisfaction of the second spectator group for the event. It includes an output unit (125) that outputs 202). According to this configuration, the satisfaction level of the first spectator group and the satisfaction level of the second spectator group can be analyzed separately for each event during the entertainment period, so that how much each event is in which spectator group. It is possible to analyze in detail whether it was effective.

The first group of spectators is a group of spectators who watch the box office in the first area of the venue where the box office is held, and the second group of spectators is a group of spectators who watch the box office in the second area of the venue. It may be a group. According to this configuration, it is possible to analyze in detail how effective each event was for each of the spectators in the first area and the spectators in the second area.

The first area may be an area with a large number of spectators who have visited the venue more than a predetermined number of times to watch a sports match as compared with the second area. According to this configuration, a group of spectators in the first area, which has a relatively large number of spectators (core fans) who frequently watch the game at the venue, and a second group, which has a relatively large number of spectators (light fans) who do not watch the game at the venue very often. You can analyze in detail how effective each event was for each of the spectators in the area.

The first area may be an area where the fee for viewing the entertainment is higher than that of the second area. According to this configuration, how effective each event was for each of the spectators in the first area, where the viewing fee is relatively high, and the spectators in the second area, where the viewing fee is relatively low. Can be analyzed in detail.

The first spectator group and at least one of the second spectator groups are separated (separate) viewing (watching games) extracted by the spectator's personal attributes such as the spectator face image, the seat ticket acquisition history or the clothes thereof. It may be a group of spectators. According to this configuration, the audience group is not divided into areas as a certain cohesive section in the captured video, but belongs to either the first or second audience group based on the individual attributes of each audience in the captured video. It is possible to analyze in detail how effective each event was for each of the audience groups with different fan bases.

The spectator analyzer may further include a display unit (126). The display unit may display a graph comparing the satisfaction of the first spectator group and the satisfaction of the second spectator group for each event. According to this configuration, the satisfaction level of the first spectator group and the satisfaction level of the second spectator group for each event can be visually compared with a graph.

The display unit displays a list in which each event is arranged in descending order of satisfaction of the first spectator group and a list in which each event is arranged in descending order of satisfaction of the second spectator group. It's okay. According to this configuration, it is possible to easily analyze which event the first spectator group and the second spectator group are satisfied with, or which event they are not satisfied with.

In the display of the above list, the display unit may display the event generated by the match and the other events in a distinguishable manner. According to this configuration, it is possible to easily analyze the satisfaction of each of the first spectator group and the second spectator group for an event other than the event caused by the match (for example, a pre-planned event).

Although the embodiments have been described above with reference to the accompanying drawings, the present disclosure is not limited to such examples. It is clear that a person skilled in the art can come up with various modifications, modifications, substitutions, additions, deletions, and equality within the scope of the claims. It is understood that it belongs to the technical scope of the present disclosure. Further, each component in the above-described embodiment may be arbitrarily combined as long as the gist of the invention is not deviated.

The techniques of the present disclosure are useful for the analysis of spectators viewing the box office.

10 Audience analysis system 11A, 11B Camera device 12 Display device 13 Input device 14 Communication network 20A First area 20B Second area 100 Audience analysis device 101 Memory 102 Processor 103 Storage 104 Communication I / F
105 I / O I / F
106 Bus 121 Video acquisition unit 122 Event identification unit 123 Emotion recognition unit 124 Satisfaction measurement unit 125 Information output unit 126 Display control unit 127 Input control unit 200A First audience video 200B Second audience video 201 Event timetable 202 Event satisfaction Degree information 300 Satisfaction graph 400A Core fan satisfaction ranking 400B Light fan satisfaction ranking

Claims (10)

The acquisition department that acquires videos of the first and second spectators who watch the entertainment related to the sports match, and
Based on the emotion analysis results of the first spectator group and the second spectator group captured in the moving image, the first spectator group and the second spectator for each event during the entertainment period. A measuring unit that measures the satisfaction of each group,
An output unit that outputs event satisfaction information in which information about each event, satisfaction of the first spectator group with respect to the event, and satisfaction of the second spectator group with respect to the event are associated with each other.
Audience analyzer equipped with. The first group of spectators is a group of spectators who view the box office in the first area of the venue where the box office is held.
The second group of spectators is a group of spectators who view the entertainment in the second area of the venue.
The audience analyzer according to claim 1. Compared to the second area, the first area is an area with a large number of spectators who have visited the venue a predetermined number of times or more in order to watch a game of the sport.
The audience analyzer according to claim 2. The first area is an area in which the fee for viewing the entertainment is higher than that of the second area.
The audience analyzer according to claim 2. At least one of the first spectator group and the second spectator group is a spectator group of spectators who view from a distance extracted by individual attributes.
The audience analyzer according to claim 1. A display unit for displaying a graph comparing the satisfaction level of the first spectator group and the satisfaction level of the second spectator group for each event is further provided.
The audience analyzer according to any one of claims 1 to 5. A list in which each event is arranged in descending order of satisfaction of the first spectator group and a list in which each event is arranged in descending order of satisfaction of the second spectator group are displayed. Further equipped with a display
The audience analyzer according to any one of claims 1 to 5. In the display of the list, the display unit displays an event caused by the match and other events in a distinguishable manner.
The audience analyzer according to claim 7. The device is
Obtained videos of the first and second spectators watching a sports match-related box office,
Based on the emotion analysis results of the first spectator group and the second spectator group captured in the moving image, the first spectator group and the second spectator for each event during the entertainment period. Measure the satisfaction of each group and
It outputs event satisfaction information in which information about each event, satisfaction of the first spectator group with respect to the event, and satisfaction of the second spectator group with respect to the event are associated with each other.
Audience analysis method. Obtained videos of the first and second spectators watching a sports match-related box office,
Based on the emotion analysis results of the first spectator group and the second spectator group captured in the moving image, the first spectator group and the second spectator for each event during the entertainment period. Determine the satisfaction of each of the groups,
It outputs event satisfaction information in which information about each event, satisfaction of the first spectator group with respect to the event, and satisfaction of the second spectator group with respect to the event are associated with each other.
A computer program that lets a computer do things.

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