JP2020181411A - Privilege management system, privilege management device, commodity sales data processing device, and program - Google Patents

Abstract

To effectively improve the performance of stores as the use of a commodity collection device becomes more active.SOLUTION: A privilege management system is configured to include collection-related information output means for outputting, from a commodity collection device, collection-related information including customer identification information indicating a customer who has performed a collection corresponding operation to cause the commodity collection device to collect a commodity, transaction-related information output means for outputting, from a commodity sales data processing device, transaction-related information including customer identification information indicating a customer corresponding to accounting-related processing executed by the commodity sales data processing device, and privilege granting means for granting, when the customer identification information included in the collection-related information and the customer identification information included in the transaction-related information match, a privilege to the customer indicated by the matched customer identification information.SELECTED DRAWING: Figure 11

Description

The present invention relates to a privilege management system, a privilege management device, a product sales data processing device, and a program.

Based on the barcode of the contained empty container, when it is determined that an empty container of a specific company has been put in, the money return mechanism will return the money, and the money will be returned by the direct deposit system. An empty container collection device is known (see, for example, Patent Document 1).

JP-A-2009-175789

In the empty container collection device as described above, since the user can receive cash as a return of the deposit on the spot by using the empty container collection device, the use of the empty container collection device itself should be activated. Is possible.
However, the article collection device such as the empty container collection device described above is generally installed on the premises of a store such as a convenience store or a supermarket. In this way, the store side that provides the installation location of the goods collection device expects the improvement of sales and other results as a synergistic effect by the use of the goods collection device by the customer.

The present invention has been made in view of such circumstances, and an object of the present invention is to make it possible to effectively improve the performance of a store with the active use of an article collection device.

One aspect of the present invention for solving the above-mentioned problems is a collection-related information that outputs collection-related information including customer identification information indicating a customer who has performed a collection response operation for causing the article collection device to collect the article. The information output means, the transaction-related information output means for outputting transaction-related information including customer identification information indicating a customer corresponding to the accounting-related processing executed by the product sales data processing device from the product sales data processing device, and the above-mentioned A privilege management system including a privilege granting means for granting a privilege to a customer indicated by the matched customer identification information when the customer identification information included in the collection-related information and the customer identification information included in the transaction-related information match. Is.

Further, one aspect of the present invention is a collection-related information acquisition means for acquiring collection-related information including customer identification information indicating a customer who has performed a collection response operation for causing an article collection device to collect an article, and a product sales data processing device. Transaction-related information acquisition means for acquiring transaction-related information including customer identification information indicating a customer corresponding to the executed accounting-related processing, customer identification information included in the collection-related information, and the transaction-related information. It is a privilege management device including a privilege granting means for granting a privilege to a customer indicated by the matched customer identification information when the customer identification information matches.

Further, one aspect of the present invention provides collection-related information including customer identification information indicating a customer who has performed a collection response operation for causing an article collection device to collect an article, and an operation time when the customer operates the article collection device. The collection-related information acquisition means to be acquired, the input means for inputting the customer identification information for identifying the customer, and the accounting-related processing means for executing the accounting-related processing corresponding to the customer identification information input by the input means. In preparation, for the customer indicated by the same customer identifier, from the operation time included in the collection-related information acquired by the collection-related information acquisition means to the accounting time corresponding to the accounting-related processing executed by the accounting-related processing means. It is a product sales data processing device provided with a privilege granting means for granting a privilege when the time until the arrival is within a predetermined range.

Further, one aspect of the present invention indicates a customer who has performed a collection response operation in which a computer as a privilege management device in a privilege management system including an article collection device and a product sales data processing device is used to collect articles by the article collection device. Acquisition of collection-related information including customer identification information Transaction-related information that acquires transaction-related information including customer identification information indicating customers corresponding to collection-related information acquisition means and product sales data processing equipment. When the acquisition means, the customer identification information included in the collection-related information and the customer identification information included in the transaction-related information match, the function functions as a privilege granting means for granting a privilege to the customer indicated by the matched customer identification information. It is a program to make it.

According to the present invention, it is possible to effectively improve the performance of the store with the active use of the article collection device.

It is a figure which shows the configuration example of the PET bottle collection system in 1st Embodiment. It is a front view and the side view of the PET bottle collection device in 1st Embodiment. It is a figure which shows the content example of the collection history information table in 1st Embodiment. It is a figure which shows the functional configuration example of the PET bottle collection apparatus in 1st Embodiment. It is a figure which shows the configuration example of the store management server in 1st Embodiment. It is a figure which shows an example of the member information table in 1st Embodiment. It is a figure which shows an example of the transaction history information table in 1st Embodiment. It is a figure which shows the appearance example of the POS register in 1st Embodiment. It is a figure which shows the appearance example of the POS register in 1st Embodiment. It is a figure which shows the structural example of the POS register in 1st Embodiment. It is a flowchart which shows the example of the processing procedure which the PET bottle collection system in 1st Embodiment executes in connection with addition of points. It is a figure which shows an example of the point change information in 2nd Embodiment. It is a flowchart which shows the processing procedure example which the store management server in 2nd Embodiment executes in connection with addition of a point. It is a figure which shows an example of the point increase guidance screen in the modification of this embodiment. It is a figure which shows an example of the receipt issued by the POS register of this embodiment.

<First Embodiment>
FIG. 1 shows a configuration example of a PET bottle collection system (an example of a privilege management system) in the present embodiment.
In the present embodiment, the PET bottle collection device 100 is installed in each of the plurality of store STs. The PET bottle collection device 100 may be installed in the building of the store ST, or may be installed in a place facing the outside such as under the eaves in the premises of the store ST.

The store ST in the figure is, for example, an affiliated store in the same series. As a specific example, the store ST in the figure is a convenience store in the same series.

The PET bottle collection device 100 functions as a collection facility for PET bottles as recycled products. The customer C who has gone to the store ST, for example, puts an empty PET bottle into the PET bottle collection device 100 after drinking a beverage or the like. The PET bottle collecting device 100 of the present embodiment stores the inserted PET bottle after reducing the volume.

Further, the PET bottle collection device 100 is connected via the network NT so as to be able to communicate with the collection management server 200, the store management server 500, and the like. The PET bottle collection device 100 may be configured to communicate with the network NT via, for example, a mobile phone communication network. As a result, the PET bottle collection device 100 can communicate wirelessly, and since it is not necessary to connect a network cable, for example, the degree of freedom of installation is increased.
Although the figure shows an example in which one PET bottle collection device 100 is installed in one store ST, the number of PET bottle collection devices 100 installed in one store ST is not particularly limited.

The collection management server 200 is a server that processes information regarding the collection of PET bottles by the PET bottle collection device 100. The collection management server 200 is operated by, for example, a company that provides a PET bottle collection device 100.
Specifically, the collection management server 200 manages collection history information indicating a history of collection of PET bottles in the PET bottle collection device 100 of each store ST. Then, the collection management server 200 derives the result (collection record) of the customer C regarding the cooperation of collecting the PET bottle by using the PET bottle collection device 100, and notifies the customer C of the derived collection result. The notification of the collection record to the customer C is performed by displaying the information on the collection record on the customer terminal device 300 of the customer C.

The customer terminal device 300 is a terminal device owned by the customer C. The customer terminal device 300 may be, for example, a stationary or notebook type personal computer, or a mobile terminal such as a smartphone, a tablet terminal, or a mobile phone.
The customer terminal device 300 can communicate with the collection management server 200 via the network NT.

In addition, customer C in the figure is registered as a member of store ST. Customer C, who is a member of the store ST, owns a membership card CD.
The card information recorded on the membership card CD includes a membership identifier. The member identifier is also a card identifier assigned to be unique to each membership card CD. Since one membership card CD is provided for each customer C as a member, the card identifier unique to each membership card CD is the customer C as a member who is the owner of the membership card CD. It is treated as a unique member identifier.

The membership card CD can be used as a prepaid card when paying at the store ST. The membership card CD can also be used as a point card. For example, when paying at the store ST, the customer who is a member presents the membership card CD to the store clerk.
When the clerk operates the POS register 3 installed in the store ST to perform accounting according to the product purchased by the customer, the clerk causes the card reader of the POS register 3 to read the card information recorded on the membership card CD. Perform the operation.

The POS register 3 executes accounting processing including a product registration process for registering a product purchased by a customer and a settlement process according to the registered product.
When the card information is read from the membership card CD in the accounting process, the POS register 3 can transmit the read card information to the store management server 500. As a result, the store management server 500 performs processing corresponding to, for example, payment from the prepaid balance, addition of points according to the payment amount, conversion of points to the prepaid balance, charging of the prepaid amount, and the like.
Although the figure shows an example in which one POS register 3 is installed in one store ST, the number of POS registers 3 installed in one store ST is not particularly limited.

The store management server 500 (an example of the privilege management device) is a server that controls and manages the store ST. The store management server 500 is operated by the store ST.
Specifically, the store management server 500 manages the prepaid balance, the point balance (cumulative points), and the like for each member identifier. Further, the store management server 500 may be configured to manage information about products for each store ST, for example.

Next, an outline of the operation of the PET bottle collecting device 100 will be described with reference to FIG. FIG. 2A is a front view of the PET bottle collecting device 100 as viewed from the front. FIG. 2B is a side view of the PET bottle collecting device 100 as viewed from the side.

In the standby state of the PET bottle collection device 100, the outer door of the article loading section is closed, and the inner door that is openably and closably provided between the article loading section and the accommodating section is closed.
On the other hand, the PET bottle collecting device 100 determines whether or not the outer door of the article charging section is opened and the article placed on the loading section of the article loading section can be collected when the article is collected. That is, the PET bottle collecting device 100 determines whether or not the inserted article is a resin container such as a PET bottle and the container is in an empty state. When it is determined that the container can be collected, the outer door is closed, the inner door provided between the article loading portion and the accommodating portion is opened, and the container is collected by the accommodating portion.
Further, the PET bottle collecting device 100 of the present embodiment is provided with a volume reduction mechanism. By reducing the volume of the container by the volume reduction mechanism, the PET bottle collection device 100 can collect a large amount of the reduced volume empty container in the collection unit having a specified capacity.

As shown in FIG. 2, the PET bottle collection device 100 is provided with a container charging section 110 at the upper part of the device main body 100B, and an outer door 111 provided outside the opening of the container loading section 110. There is. The apparatus main body 100B is provided with a touch panel display unit 1400 and a card reader 1500 on the front side near the upper part of the outer door 111. Further, a luggage hook 100f is provided on the front side of the device main body 100B.
The container loading unit 110 is provided with various sensors for determining whether or not the loaded article can be collected. Examples of the sensor include an optical sensor, a metal sensor, a measuring instrument, an imaging device, and the like. The PET bottle collection device 100 uses, for example, the outputs of these sensors to determine whether or not the loaded article can be collected. If it is determined that the bottle can be collected, the PET bottle that has been put in is reduced in volume by the volume reduction mechanism and then stored. On the other hand, when it is determined that the articles cannot be collected, the volume of the loaded articles is not reduced and the storage is not performed, and the customer is notified, and the loaded articles are taken out from the container loading section 110. Prompted.

Further, below the container charging section 110, a passage 71 communicating with the container receiving section 140 is provided. Further, the inner door 112 is provided at a position communicating from the mounting portion 116 of the container loading portion 110 of the passage 71 to the container accommodating portion 140.

Further, the PET bottle collection device 100 is provided with a volume reduction unit 120 (volume reduction mechanism) between the inner door 112 and the container storage unit 140. When the inner door 112 is open, the volume reducing unit 120 crushes the empty container A from the container charging unit 110 to reduce the volume, and outputs the reduced volume container RA to the lower container accommodating unit 140.
Further, the device main body 100B of the PET bottle collection device 100 has a drawer 100C on which the container storage unit 140 is placed, and a drawer handle 100e and a key hole 100r are provided on the front side, and the key is keyed. It is configured so that it can be locked and unlocked by inserting it into the hole 100r.

Further, a translucent portion 100A (translucent window) is provided on the front side of the apparatus main body 100B, specifically, on the front side of the drawer 100C, and an empty container housed in the container accommodating portion 140 from the outside. Is configured to be visible.

Further, a moving handle 100 g used at the time of transportation is provided on the side surface portion of the apparatus main body 100B.

Further, the apparatus main body 100B is provided with a cap insertion portion 108 on the front side, a cap passage 72 is provided downward from the cap insertion portion 108 in the apparatus main body, and the cap inserted into the cap insertion portion 108 is a cap. It is configured to be accommodated in the cap accommodating portion 145 via the passage 72.

Further, the PET bottle collecting device 100 of the present embodiment is provided with a card reader 1500 capable of reading the card information recorded on the membership card CD.

When the customer who is a member starts using the PET bottle collection device 100, he / she performs an operation of causing the card reader 1500 to read his / her membership card CD. When the membership card CD is read by the card reader 1500, the operation of the PET bottle collection device 100 corresponding to one collection operation is started. The collection operation means having the PET bottle collection device 100 collect one or more PET bottles brought by the customer. In the case of a customer who does not have a membership card CD, for example, one collection operation may be started in response to an operation instructing the touch panel display unit 1400 to start.
In one collection operation, the customer puts one PET bottle into the container loading unit 110 of the PET bottle collecting device 100, and when the charged PET bottle is reduced in volume and accommodated, the next one The PET bottles are thrown in, and the PET bottles are housed in the PET bottle collection device 100 one by one.
Then, when the customer finishes accommodating all the PET bottles brought in this time in the PET bottle collection device 100, for example, the operation for termination may be performed on the touch panel display unit 1400. As a result, one collection operation is completed.

In response to the completion of one collection operation as described above, the PET bottle collection device 100 generates collection history information reflecting the result of the collection operation, and collects the generated collection history information in the collection management server 200. Send to. That is, the transmission of the collection history information from the PET bottle collection device 100 to the collection management server 200 is performed corresponding to each collection operation.
The collection management server 200 stores the collection history information received from each PET bottle collection device 100 so as to be stored in, for example, a collection history information table.

In addition, the PET bottle collection device 100 stores the collection history information generated each time the collection operation is completed. As a result, the PET bottle collection device 100 accumulates collection history information each time the collection operation is performed.
Then, the PET bottle collection device 100 may transmit the collection history information accumulated since the previous transmission of the collection history information to the store management server 500 at a predetermined collection history information transmission timing. That is, the transmission of the collection history information from the PET bottle collection device 100 to the store management server 500 may be performed not at each collection operation but at predetermined timings. Since the store management server 500 frequently communicates with, for example, the POS register 3 of the store ST, the communication load may become heavy depending on the time zone and the situation. Therefore, the collection history information is transmitted from the PET bottle collection device 100 to the store management server 500 at a timing such as a time zone when the amount of communication with the POS register 3 is relatively small, so that the store management server can be transmitted. The communication load of 500 can be leveled.
Alternatively, the collection history information may be transmitted from the PET bottle collection device 100 to the store management server 500 for each collection operation. In this case, the PET bottle collection device 100 can acquire collection history information each time the collection operation is performed. That is, in this case, the real-time property of the acquisition of the collection history information of the PET bottle collection device 100 can be improved.

FIG. 3 shows an example of the contents of the collection history information table. One record (one line) in the collection history information table of the figure is the collection history information transmitted from the PET bottle collection device 100 in response to one collection operation.
One collection history information includes each area of a device identifier, a store identifier, a member identifier, a collection date and time, a number of collections (an example of the quantity of collected goods), and a collection weight (an example of the quantity of collection goods).

The device identifier area stores a device identifier that uniquely indicates the PET bottle collection device 100 from which the collection history information is transmitted. The device identifier is information stored in the PET bottle collecting device 100.

The store identifier area stores a store identifier that uniquely indicates the store ST in which the PET bottle collection device 100 from which the collection history information is transmitted is installed. The device identifier is information stored in the PET bottle collecting device 100. For example, in response to the determination of the store ST in which the PET bottle collection device 100 should be installed, the store identifier indicating the store ST to be installed is written in the PET bottle collection device 100.

The member identifier area stores the member identifier included in the card information read from the member card CD by the PET bottle collection device 100, which is the transmission source of the collection history information, at the start of the corresponding collection operation.
In the case of collection history information corresponding to the collection operation performed by a customer who is not a member, for example, a predetermined value (null value) indicating that a significant value as a member identifier is not stored in the member identifier area. May be stored.

The collection date and time (an example of operation time) area stores the collection date and time, which is the date and time when the corresponding collection operation was performed. The collection date and time may be, for example, the time when the collection operation is started or the time when the collection operation is finished. Alternatively, the collection date and time may include both the time when the collection operation is started and the time when the collection operation is ended. The collection date and time may be set by, for example, the PET bottle collection device 100, and may be included in the collection history information transmitted by the PET bottle collection device 100.
Alternatively, for example, the collection management server 200 may set the date and time corresponding to the reception of the collection history information as the collection date and time. When the collection management server 200 sets the collection date and time in this way, the collection history information transmitted by the PET bottle collection device 100 does not have to include the collection date and time.

The area of the number of collected bottles stores the number of PET bottles (number of collected bottles) collected by the PET bottle collecting device 100 in the corresponding collection operation. The number of collected bottles is obtained by counting the number of PET bottles whose volume has been reduced and stored by the PET bottle collection device 100 during the collection operation.
The area of the collected weight stores the total weight (recovered weight) of the PET bottles collected by the PET bottle collecting device 100 in the corresponding collection operation. The recovered weight is obtained by measuring the weight of each PET bottle whose volume has been reduced and accommodated by the PET bottle collecting device 100 during the collecting operation and integrating the measured weights.

Similar to the collection management server 200, the store management server 500 may also store the collection history information received from each PET bottle collection device 100 by the structure of the collection history information table in the figure.

The explanation is returned to FIG. In the PET bottle collection system of the present embodiment, the points of the membership card are given to the use of the PET bottle collection device 100 by the member C, with the intention of giving a privilege for cooperating in the collection of PET bottles. Perform a service to add (point addition service). The point addition service for the use of the PET bottle collection device 100 is realized by the store management server 500 having a function of managing points.
The store management server 500 executes the following processing corresponding to one member as a point addition service. The store management server 500 uses the collection history information about one member transmitted from each PET bottle collection device 100 among the collection history information stored by itself to determine the PET bottles collected by one member. Each time the number of bottles increases, a predetermined number of points are added (for example, 1 point is added for every 3 PET bottles). In addition, when 1 point is added for every 3 PET bottles collected, for example, when 4 or 5 PET bottles are collected, the number of collected 1 or 2 PET bottles will be surplus when the points are added. .. As a countermeasure in such a case, the collection management server 200 stores the surplus number of collected bottles, and then adds up the number of collected bottles and the stored number of collected bottles at the next collection of PET bottles. After that, the point addition process may be performed.
In this way, by allowing the member C to add points to the membership card CD according to the use of the PET bottle collection device 100 by the member C, a practical merit is obtained for the member C. Therefore, the use (collection operation) of the PET bottle collection device 100 by the customer is activated.

FIG. 4 shows an example of the functional configuration of the PET bottle collecting device 100 of the present embodiment. The PET bottle collection device 100 shown in the figure includes a CPU (Central Processing Unit) 1100, a storage unit 1200, a RAM (Random Access Memory) 1300, a touch panel display unit 1400, a card reader 1500, a communication unit 1600, and a collection mechanism unit 1700. .. Each of these parts is connected via an internal bus.

The CPU 1100 executes various processes in the PET bottle collecting device 100 by executing the program. Various functions as the PET bottle collecting device 100 are realized by the processing of the CPU 1100.

The storage unit 1200 is an auxiliary storage device that stores various data used by the CPU 1100. The storage unit 1200 stores, for example, a program to be executed by the CPU 1100, image data to be displayed on the touch panel display unit 1400, and the like.

The RAM 1300 is a main storage device in which programs and data read from the storage unit 1200 are developed.

As shown in FIG. 2, the touch panel display unit 1400 is provided with a display surface exposed on the device main body unit 100B. The touch panel display unit 1400 displays an image under the control of the CPU 1100. The touch panel display unit 1400 receives an operation performed on the display surface by an operating body such as a finger.

The card reader 1500 is provided in the device main body 100B as shown in FIG. The card reader 1500 communicates with the membership card CD in the communication range by, for example, a non-contact predetermined communication method, and reads the member information from the communication destination membership card CD.

The communication unit 1600 communicates via the network NT. As described above, the communication unit 1600 of the present embodiment communicates so as to be wirelessly connected to the network NT.

The collection mechanism unit 1700 is a mechanism unit that performs operations related to volume reduction, storage, etc. of the PET bottle as collection of the PET bottle according to the control of the CPU 1100. In correspondence with FIG. 2, the collection mechanism unit 1700 includes a container charging unit 110, an outer door 111, an inner door 112, a volume reducing unit 120, a container accommodating unit 140, and the like.

A configuration example of the store management server 500 will be described with reference to FIG. The store management server 500 in the figure includes a communication unit 501, a control unit 502, and a storage unit 503.

The communication unit 501 communicates via the network NT.
The control unit 502 executes various controls on the store management server 500. The function as the control unit 502 is realized by the CPU included in the store management server 500 executing the program.

The storage unit 503 stores various types of information used by the control unit 502. The storage unit 503 in the figure includes a member information table storage unit 531, a collection history information table storage unit 532, a transaction history information table storage unit 533, and a point change information storage unit 534.

The member information table storage unit 531 stores the member information table. The member information table stores one or more member information. One member information is information registered about one customer as a member who uses the store.

FIG. 6 shows an example of the member information table. One record (one line) in the member information table of the figure is member information corresponding to one customer.
The member information corresponding to the customer as a member of 1 includes each area of the member identifier (an example of customer identification information), the member registration information, and the point history information.
The member identifier area stores a member identifier that uniquely indicates the corresponding member.
The member registration information area stores the information (member registration information) registered at the time of member registration. The member registration information may include, for example, information such as the name, address, telephone number, age (or age), gender, occupation, etc. of the customer as a member.
The point history information shows the history of the points of the corresponding member. The point history information may include information such as point addition, point usage, and accumulated points (point balance) so far.

The explanation is returned to FIG.
The collection history information table storage unit 532 stores the collection history information table. The collection history information table stores one or more collection history information. One collection history information shows the history related to the collection of PET bottles according to one collection operation. The collection history table may have the same structure as that of FIG. 3, for example.

The transaction history information table storage unit 533 stores the transaction history information table. The transaction history information table stores one or more transaction history information. One transaction history information is information indicating a history of accounting performed in response to one transaction.

FIG. 7 shows an example of the transaction history information table. One row in the transaction history information table of the figure is transaction history information corresponding to one transaction.
The transaction history information corresponding to one transaction includes each area of the member identifier, the store identifier, the transaction date and time, and the accounting information.
The member identifier area stores a member identifier indicating a member who is a party to the transaction. That is, in the member identifier area, the member identifier included in the member information read from the membership card CD by the POS register 3 in the accounting process of the corresponding transaction is stored.
The area of the store identifier stores the store identifier indicating the store ST in which the POS register 3 that has executed the accounting process according to the corresponding transaction is installed.
The area of transaction date and time (an example of accounting time) stores the date and time (transaction date and time) when the accounting process corresponding to the corresponding transaction was executed. The transaction date and time may be the date and time when the accounting process is started or the date and time when the accounting process is completed. Alternatively, the transaction date and time may be the timing at which a predetermined process is executed or the timing at which a predetermined operation is performed from the start to the end of the accounting process.
The accounting information area stores accounting information indicating the content of accounting processing. The accounting information includes, for example, information indicating the result of product registration processing (for example, product information (product code, price, etc.) related to each of the registered products, total amount, etc.), information indicating the result of settlement processing (for example, payment type). , In the case of cash payment, information such as deposits and change) is included.

The explanation is returned to FIG.
The point change information storage unit 534 stores the point change information. As the point change information in the present embodiment, a case where a predetermined value of one change rate (increase rate) is shown will be given as an example.

Subsequently, a configuration example of the POS register 3 will be described with reference to FIGS. 8 to 10.
8 and 9 show an example of the appearance of the POS register. FIG. 8A is a perspective view of the POS register 3 and the like as viewed from the customer side. FIG. 8B is a perspective view of the POS register 3 and the like as viewed from the clerk side. As shown in FIG. 8A, a counter is placed on the right side of the POS register 3 when viewed from the customer side. FIG. 9A is a front view of the POS register 3 as viewed from the customer side. FIG. 9B is a perspective view of the POS register 3 as viewed from the front of the store clerk. FIG. 10 is a diagram showing a configuration example of the POS register 3. In FIGS. 9 and 10, the same parts are designated by the same reference numerals.

Hereinafter, a configuration example of the POS register 3 shown in FIG. 10 will be described with reference to FIG. 9. The POS register 3 includes a CPU 3001, a ROM 3002, a RAM 3003, a hard disk 3004, a customer side display unit 3005, a customer side scanner unit 3006, a card payment unit 3008, a change machine 3009, a clerk side display unit 3010, and the like. It includes a key operation unit 3011, a clerk side scanner unit 3012, a printing unit 3013, an audio output unit 3014, and a communication unit 3015. These can communicate with each other via the bus.

The CPU 3001 is a central processing unit, and controls the operation of the POS register 3 by reading and executing a program stored in the ROM 3002.
The ROM 3002 is a read-only memory, and stores various information used by the CPU 3001 including a program.

The RAM 3003 is a read / write memory and stores various information. For example, the RAM 3003 may include information acquired from the outside (for example, information acquired from a store management server 500, a collection management server 200, a customer terminal device 300, etc.), or information generated in processing (for example, registration information generated in registration processing). , Settlement information generated in the settlement process, etc.) is stored. In the following description, either one or both of the registration information and the settlement information may be referred to as transaction information.

The hard disk 3004 stores various information. The hard disk 3004 may store, for example, a program executed by the CPU 3001 instead of the ROM 3002. Further, instead of the RAM 3003, information acquired from the outside or information generated in the process may be stored.

The customer side display unit 3005 is a touch display for the customer, displays various information to the customer, and receives various inputs from the customer.
The customer side scanner unit 3006 is a customer scanner unit, and for example, optically reads a bar code (product code, etc.) attached to the product.

The customer-side scanner unit 3006 is used when the customer registers the product, but the customer may register the product by another method. For example, when a product order button or the like is displayed on the customer side display unit 3005, the customer can operate (press) the order button to register the product.

The card payment unit 3008 is a payment mechanism using various cards (credit card, transportation card, etc.). The card payment unit 3008 of the present embodiment includes a card recognition unit (reading unit), a display unit, and an operation unit, but at least it may be provided with a card recognition unit. For example, the card reader of the card payment unit 3008 may be able to read a card as a membership card or a card as a point card. Alternatively, apart from the card settlement unit 3008, a card reader capable of reading a card as a membership card or a card as a point card may be provided in the POS register 3.

The change machine 3009 (cash settlement unit) is a cash settlement mechanism, has a bill / coin slot and a bill / coin outlet, calculates the amount to be inserted into the slot, and determines the amount to be inserted and the purchase amount. The difference amount of change is calculated, and the change is discharged from the discharge port.

The clerk side display unit 3010 is a touch display for the clerk, displays various information to the clerk, and accepts various inputs from the clerk.
The key operation unit 3011 is composed of various keys (buttons) and receives various inputs from a clerk.
The clerk side scanner unit 3012 is a clerk scanner unit, and for example, optically reads a bar code (product code, etc.) attached to a product, a clerk code attached to a clerk's name tag, and the like.

The clerk side scanner unit 3012 is used when the clerk registers the product, but the clerk may register the product by another method. For example, when a key corresponding to a product (for example, a key corresponding to a sports newspaper) is arranged in the key operation unit 3011, the clerk may operate (press) the key to register the product. it can. Further, when the preset key corresponding to the product is displayed on the clerk side display unit 3010, the clerk can operate the preset key to register the product.

The printing unit 3013 is a printing unit that discharges media, and prints and issues various media such as receipts. The printing unit 3013 is one printing unit that can rotatably change the direction from the clerk side to the customer side and from the customer side to the clerk side (direction of the medium issuing port). The orientation of the printing unit may be changed manually, or may be automatically changed (mechanically controlled, etc.) according to the transition of the operation mode, for example. The correctness of the orientation of the printing unit may be detected by a sensor or the like.

The audio output unit 3014 outputs audio. For example, the voice output unit 3014 outputs voice guidance and the like.
The communication unit 3015 executes communication with another device connected by the network in the store and another device connected to the network NT in the same store ST.

The POS register 3 having the above configuration has a first accounting mode in which the clerk performs the product registration operation and the operation corresponding to the settlement, and the clerk performs the product registration operation and the customer performs the operation corresponding to the settlement. It is possible to switch between the second accounting mode in which the product is set and the third accounting mode in which the customer is allowed to perform the product registration operation and the operation corresponding to the settlement.

In the PET bottle collection system having the above configuration, the store ST provides a service of adding points of the membership card CD when a customer as a member makes a purchase. In addition, in order to promote the use of the PET bottle collection device 100, a service is provided in which points of the membership card CD are added even when a member cooperates in the collection of PET bottles by using the PET bottle collection device 100.
However, in the point addition mechanism as described above, the point addition according to the shopping at the store ST and the point addition according to the use of the PET bottle collection device 100 are individually performed. In this case, it is possible to accumulate points simply by using the PET bottle collection device 100 without shopping at the store ST. Therefore, even if the PET bottle collection device 100 is installed in the store ST, it cannot always be said that the synergistic effect effectively leads to the improvement of the sales of the store ST.
Therefore, in the present embodiment, when a member who uses the PET bottle collection device 100 makes a purchase at the store ST, the points to be added according to the use of the PET bottle collection device 100 increase by a certain amount. Be made to manage. As a result, the member who uses the PET bottle collection device 100 is motivated to shop at the store ST, and the installation of the PET bottle collection device 100 can effectively contribute to the improvement of the sales of the store ST.

With reference to the flowchart of FIG. 11, the PET bottle collection device 100, the POS register 3, and the store management server 500 of the PET bottle collection system of the present embodiment relate to the point management (in this case, point addition) of the membership card CD. An example of the processing procedure to be executed will be described.
First, an example of a processing procedure of the PET bottle collecting device 100 will be described.
Step S101: The PET bottle collection device 100 waits for the collection operation instruction operation to be performed. The collection operation instruction operation is, for example, an operation in which the member causes the card reader 1500 to read the member identifier recorded on the membership card CD at the start of the collection operation.

Step S102: In response to the collection operation instruction operation, the PET bottle collection device 100 acquires the member identifier read from the membership card CD by the card reader 1500.
Step S103: Further, the PET bottle collection device 100 opens the outer door 111 and starts an operation corresponding to the current collection operation.

Step S104: The PET bottle collection device 100 is waiting for the operation corresponding to the collection operation started in step S103 to be completed. For example, when the customer accommodates all the PET bottles he / she brought in the PET bottle collection device 100, the PET bottles are displayed on the touch panel display unit 1400 according to the guidance displayed on the touch panel display unit 1400. Operate the end button. In response to the operation on the end button, the operation corresponding to the one collection operation performed so far is terminated.

Step S105: The PET bottle collection device 100 may transmit the collection history information including the member identifier acquired from the card information acquired in step S102 to the collection management server 200. As described above, the collection history information has contents that reflect the result of the collection operation, and in addition to the member identifier, information such as the device identifier, the store identifier, the collection date and time, the number of collections, and the collection weight is included. included.

Subsequently, an example of the processing procedure of the POS register 3 will be described.
Step S201: The POS register 3 starts accounting processing in response to the first operation related to accounting corresponding to one transaction being performed by the clerk. Specifically, the POS register 3 executes accounting processing in response to an operation for registering the first product. The product in this embodiment is not limited to a tangible product, and may be an intangible service (service) or the like.
Step S202: From the start of the accounting process to the end of the accounting process, the POS register 3 is in a state where it can accept the reading of the membership card CD by the card reader. Then, in response to the membership card CD being read by the card reader, the POS register 3 acquires the membership identifier in response to the reading of the membership card CD by the card reader.
Step S203: The POS register 3 terminates the accounting process started in step S201 in response to the operation corresponding to the termination of the accounting process by the clerk.
Step S204: The POS register 3 generates transaction history information that reflects the result of the current accounting process. In generating the transaction history information, the POS register 3 includes the date and time of a predetermined timing from the start to the end of the accounting process in the transaction history information as the transaction date and time.

Subsequently, an example of the processing procedure executed by the store management server 500 will be described.
Step S301: The store management server 500 determines whether or not the collection history information transmitted from the PET bottle collection device 100 has been received.
Step S302: When the collection history information is received, the store management server 500 stores the received collection history information in the collection history information table stored in the collection history information table storage unit 532.
Step S303: Further, the store management server 500 adds the number of points corresponding to the current collection operation (point addition for collection) for the member indicated by the member identifier stored in the collection history information stored in step S302. )I do. In this case, the store management server 500 updates the cumulative points of the member information storing the same member identifier as the collection history information stored in step S302 so as to increase by the number of points added this time.

Step S304: After the processing of step S303, or when it is determined in step S301 that the collection history information has not been received, has the store management server 500 received the transaction history information transmitted from the POS register 3? Judge whether or not.
If it is determined that the transaction history information is not received, the process is returned to step S301.

Step S305: When the transaction history information is received, the store management server 500 stores the received transaction history information in the transaction history information table of the transaction history information table storage unit 533.
Step S306: Further, the store management server 500 adds the number of points corresponding to the current transaction for the member indicated by the member identifier stored in the transaction history information stored in step S305 (addition of points corresponding to the transaction). I do. The number of points to be added in step S306 may be determined, for example, according to the amount paid by the customer.
Also in this case, the store management server 500 updates the cumulative points of the member information storing the same member identifier as the transaction history information stored in step S305 so as to increase by the number of points added this time.

Step S307: Further, in the store management server 500, the customer corresponding to the transaction history information received in step S304 has the PET bottle collection device 100 of the same store ST within a certain time in the past from the time when the transaction is completed. Judge whether or not was used.
For this purpose, the store management server 500 stores the same member identifier and store identifier as the received transaction history information, and the time difference between the collection date and time and the transaction date and time stored in the received transaction history information is within a predetermined range. Search the collection history information table for the collection history information that corresponds to the search condition (which is also the privilege grant condition) that is within. When a plurality of collection history information corresponding to the search conditions is searched in response to the member making a plurality of purchases, the collection history information of the oldest transaction date and time may be used as the search result.
If the collection history information satisfying the above search conditions is not searched, it means that the customer corresponding to the received transaction history information has not used the PET bottle collection device 100 within a certain time in the past from the present time. .. In this case, the process is returned to step S301.

Step S308: On the other hand, when the collection history information satisfying the above search condition is searched, the point change information indicates the number of points to be added for the collection corresponding to the searched collection history information in step S303. Change to the number changed (increased) according to the value of the rate of change. That is, the number of points to be added to the accumulated points for the corresponding members increases according to the use of the PET bottle collection device 100. As a specific example, for example, the number of points to be added for collection corresponding to the member who used the PET bottle collection device 100 first is "5", and the point change rate is 120%. If, the number of points to be added for collection is changed to increase to "6 (= 5 x 1.2)".
After the processing in step S308, the processing is returned to step S301.

In addition, the processing related to the point granting in steps S303, S306, S308 and the like is batch processing, and is performed collectively based on the collection history information and transaction history information stored within a certain period in the past at a predetermined time or the like. You may be made to be.

According to the process of the figure, in a certain store ST, the member can enjoy the service that the points of the membership card are added by first having the PET bottle collection device 100 collect the PET bottles. As a result, the collection of PET bottles by the use of the PET bottle collection device 100 by the members is activated.
On top of that, if the member makes a purchase within a certain period of time after using the PET bottle collection device 100, the number of points to be added according to the PET bottle collection will be increased.
As a result, the customer as a member is likely to be motivated to go to the store ST to collect the PET bottles by the PET bottle collection device 100 and then go shopping. As a result, with the active use of the PET bottle collection device 100, it is possible to effectively improve the performance such as sales at the store.

<Second Embodiment>
Subsequently, the second embodiment will be described.
In the first embodiment described above, if shopping is performed within a certain period of time from the use of the PET bottle collection device 100 at the same store, the number of additional points generated by the use of the PET bottle collection device 100 at a uniform rate of change. Was increasing.
On the other hand, in the present embodiment, the rate of change in the number of points to be added is changed according to the time from when the member uses the PET bottle collecting device 100 to when shopping. In the present embodiment, the shorter the time from using the PET bottle collecting device 100 to shopping, the higher the rate of change. As a result, customers who also intend to shop after using the PET bottle collection device 100 will try to shop as soon as possible after using the PET bottle collection device 100. It will be possible to further strengthen the motivation to use it.

FIG. 12 shows an example of the point change information stored in the point change information storage unit 534 of the present embodiment.
The point change information in the figure has a structure in which the rate of change in the number of points to be added is associated with each predetermined time difference section. The time difference corresponding to the time difference section here is the time when the customer as one member uses the PET bottle collection device 100 (collection date and time) and the time when shopping after that (transaction date and time) at the same store ST. It is a time difference with.
As the time difference section in the figure, a plurality of predetermined time ranges, which are different time sections over time, are defined.
The time difference and the rate of change shown in the figure are examples and may be changed as appropriate.
The four time difference intervals shown in the figure are sequentially continuous with the passage of time, but the two time difference intervals having a temporal relationship are set so as to be discontinuous with the passage of time. May be good.

With reference to the flowchart of FIG. 13, an example of a processing procedure executed by the store management server 500 in the PET bottle collection system of the present embodiment regarding point management (in this case, point addition) of the membership card CD will be described. The processing executed by the PET bottle collection device 100 and the POS register 3 in relation to the point management may be the same as in FIG.

In the figure, the processing of steps S401 to S406 is the same as that of steps S301 to S306 of FIG.
Step S407: In the store management server 500, as in step S307 of FIG. 11, the customer corresponding to the transaction history information received in step S404 is the same store within a certain time in the past from the time when the transaction is completed. It is determined whether or not the PET bottle collection device 100 of ST is used.
For this purpose, the store management server 500 searches the collection history information table for collection history information that meets the same search conditions as in step S307 of FIG. However, in step S407, the store management server 500 points to the "predetermined range" in the search condition that "the time difference between the collection date and time and the transaction date and time stored in the received transaction history information is within the predetermined range". Set based on the longest time difference specified in the change information.

Step S408: When the collection history information corresponding to the search condition is searched in step S407, the store management server 500 acquires the point change rate according to the current time difference from the point change information.
Step S409: The store management server 500 changes (increases) the number of points to be added for collection corresponding to the searched collection history information according to the value of the rate of change acquired in step S408. change.
After the processing in step S409, the processing is returned to step S401.

<Modification example>
Subsequently, a modified example of the present embodiment will be described.

[First modification]
In the second embodiment, when the member makes a purchase within a certain period of time after using the PET bottle collection device 100, the change rate for changing the number of points to be added is changed according to the time difference between the collection date and time and the transaction date and time. It had been.
As an example of this modification, the change rate of the number of points to be added may be changed according to the amount of money (total amount of goods) paid by the member for shopping. Such a change of the change rate according to the amount of money may be used in combination with the above-mentioned change of the change rate according to the time difference.
Alternatively, the change rate of the number of points to be added may be changed according to the number of purchased products that the member has purchased.

[Second modification]
Further, as an example of this modification, the store management server 500 may change the change rate of the number of added points according to the number of PET bottles (collected number) collected by the PET bottle collecting device 100. Such a change of the change rate according to the number of collected pieces may be used in combination with the above-mentioned change of the change rate according to the time difference.
Further, in this case, the store management server 500 is based on the number of bottles collected (may be the collected weight) in the use (collection operation) of the PET bottle collection device 100 performed by the member in response to the change in the number of points to be added this time. The change rate of the number of points to be added may be changed. Alternatively, the store management server 500 may change the change rate of the number of points to be added according to the cumulative value of the number of collected bottles according to the member's use of the PET bottle collection device 100 so far. Further, the store management server 500 is a collection management server 200 based on the cumulative value of the number of times so far, the state of the collected items detected by the PET bottle collection device 100, the usage history of the store as a customer, and the like. Alternatively, the change rate of the number of points to be added may be changed according to the rank of the member set by the store management server 500.
Further, the weather on the day or time when the member uses the PET bottle collection device 100 may be one of the changing factors of the change rate of the number of points to be added. For example, if the weather on the day or time when the member uses the PET bottle collection device 100 is such that it tends to refrain from going out such as rain or snow, the change rate of the number of points to be added should be increased. Can be changed. For example, the weather information on the day or time when the PET bottle collection device 100 was used can be determined by recording the weather at the date and time indicated by the collection date and time (FIG. 3) stored in the collection history information. It can be determined by acquiring it from an external server or the like.
Further, the age of the member who used the PET bottle collection device 100 may be one of the changing factors of the change rate of the number of points to be added. As an example, the change rate of the number of points to be added may be gradually increased as the age group such as under 60 years old, 60 years old to 69 years old, 70 years old to 79 years old, and 80 years old or older becomes higher. .. The above example is a service for the elderly, but the age group that is a factor for changing the rate of change in the number of points to be added is not particularly limited, and may be, for example, an age group of elementary school students, junior high school students, and the like. .. Further, for proof of age in this case, for example, when the age is registered in the member information, the registered age may be referred to. Further, for example, the PET bottle collection device 100 may be made to read an IC card or the like as an identification card or the like. Examples of IC cards such as identification cards include My Number cards, driver's licenses, and IC card-type commuter passes. If the IC card format commuter pass is subject to a student discount or a watching service that notifies parents of the passage of the ticket gate at a designated station, such a function may be used as proof of age classification. .. Further, it may be an IC card used exclusively for watching services for children and the elderly. In addition, age proof may be performed by face recognition.

[Third variant]
In each of the above embodiments, when the member makes a purchase within a certain period of time after using the PET bottle collection device 100, the number of points to be collected and the number of points to be collected for transactions are the points to be collected. It was changed to increase the number.
However, depending on the member making a purchase within a certain period of time after using the PET bottle collection device 100, the number of points to be added for transactions may be changed instead of the number of points to be added for collection. Alternatively, both the number of points to be added for collection and the number of points to be added for transactions may be changed. Further, for example, a customer who is a member may be able to select which of the number of points to be added for collection and the number of points to be added for transactions to be changed when registering member information. ..

[Fourth variant]
In each of the above embodiments, the number of points to be added is increased when the member makes a purchase within a certain period of time after using the PET bottle collection device 100.
However, even when the member uses the PET bottle collection device 100 within a certain period of time after shopping at the store ST, point management may be performed so that the number of points to be added is increased.

[Fifth variant]
The PET bottle collection device 100 informs the member that the number of points to be added will increase if the member makes a purchase within a certain period of time at a predetermined timing while executing the collection operation according to the operation of the member (notification). ) May be displayed or the like.
Further, as in the fourth modification, the number of points to be added is also increased when the member uses the PET bottle collection device 100 within a certain period of time after shopping at the store ST. In that case, guidance may be provided to the members also in the POS register 3. In this case, at a predetermined timing when the POS register 3 is executing the accounting process, the member is informed that the number of points to be added will increase if the PET bottle collection device 100 is used within a certain period of time. It may be done by display or the like. At this time, along with the guidance that the number of points to be added increases, an image (which may be a still image or a moving image) or the like explaining the operation of the PET bottle collection device 100 is displayed in the POS register 3. It may be displayed on the customer side display unit 3005.

[6th variant]
In each of the above embodiments, an example is given in which the number of points to be added is changed based on the rate of change. However, the store management server 500 may be changed so as to change (increase) the number of added points not by the rate of change but by, for example, a predetermined number of changed (increased) points.

[7th variant]
In each of the above embodiments, the number of points to be added is changed according to the fact that the member uses the PET bottle collection device 100 and makes a purchase within a certain period of time at the same store ST.
However, for example, in the same affiliated store, the number of points to be added may be changed even if the store ST in which the member uses the PET bottle collection device 100 and the store ST in which the customer makes a purchase are different.
Further, for example, in the case of a store ST within a certain area, the number of points to be added may be changed even if the store ST in which the member uses the PET bottle collection device 100 and the store ST in which the member makes a purchase are different.

[8th modification]
In addition, when the member changes the number of points to be added according to the use of the PET bottle collection device 100 and the shopping at the same store ST within a certain time, the change is made according to the breakdown of the purchased products. The number of points added may be different.
As an example, if the purchased product contains PET bottled beverages, the number of points to be added will be changed by applying a higher change rate than if the purchased product does not include PET bottled beverages. May be increased.

[9th modification]
In addition, for example, when the code information is provided by printing or the like on the container body as a PET bottle, or when a container collecting device designed to collect empty cans or the like is used, as follows. It may be configured.
That is, the container collecting device is configured to be able to read the code information provided in the container such as the PET bottle or the empty can to be collected. In addition, the point change information is set by each PET bottle beverage manufacturer. The store management server 500 of the present embodiment specifies the manufacturer of the PET bottle after collection indicated in the collection history information when changing the number of points to be added. The store management server 500 may change the number of points to be added based on the rate of change, the number of changed points, and the like set by referring to the point change information corresponding to the specified manufacturer. In addition, the above-mentioned manufacturers may include, for example, their own brand (private brand) developed by a major supermarket, an operating company of a convenience store, or the like. For example, when a container of a product as an in-house brand product corresponding to a supermarket or a convenience store where a container collection device is installed is collected by the container collection device, the rate of change and the number of points of change are higher than those of a product other than the in-house brand product. Etc. may be increased.

[10th variant]
The benefits given to members in response to the use of the PET bottle collection device 100 and shopping within a certain period of time at the same store ST are not limited to the change (increase) in the number of points to be added.
Such a privilege may be, for example, issuance of a coupon such as a discount (including a discount). In this case, for example, when the member makes a purchase within a certain period of time or uses the PET bottle collection device 100 and the privilege granting condition is satisfied, the coupon ticket is issued at the POS register 3 or the PET bottle collection device 100. It may be issued. Alternatively, the coupon ticket may be an electronic one installed in the customer terminal device 300, for example, which is issued so as to be presentable by an application for members.
Furthermore, for customers who have not used the container collection device for a certain period of time or longer, guidance or coupon information that encourages the container collection device (and store use) may be delivered by an application for members.

[11th variant]
When the POS register 3 is operating in an accounting mode in which a clerk intervenes, such as in the first accounting mode or the second accounting mode, the member identifier indicated by the member identifier read from the membership card CD is collected during the accounting process. Based on the history information, the actual results of using the PET bottle collecting device 100 may be displayed to the clerk. At this time, the number of times the privilege is given may be indicated with respect to the number of times the PET bottle collecting device 100 is used. Alternatively, a message may be displayed to the clerk to encourage the customer to use the PET bottle collection device 100.
Looking at such a display, for example, the clerk can appropriately give guidance so that the privilege grant is activated according to the achievements of the members. In addition, when the clerk guides the member, the clerk calls out to the member, which leads to activation of communication between the member and the clerk. In addition, in consideration of effective activation of communication, under the first accounting mode or the second accounting mode, the actual results of using the PET bottle collecting device 100 and the use of the PET bottle collecting device 100 The prompting message is displayed on the clerk side display unit 3010, but may not be displayed on the customer side display unit 3005.
On the other hand, when operating in the third accounting mode and only the customer operates and the clerk does not intervene, the actual results of using the PET bottle collection device 100 and the use of the PET bottle collection device 100 for the customer It may be possible to output a recommended message or the like. In this case, the actual results and the output of the message may be performed by the display on the customer side display unit 3005, or may be performed by voice.

[12th variant]
The article collection device in the present embodiment is not limited to the PET bottle collection device that collects PET bottles. The article collecting device in the present embodiment may be, for example, a device for collecting empty cans mentioned in the ninth modification, a device for collecting plastic waste, a device for collecting food tray containers to be recycled, and the like. May be good. For example, in a device that collects plastic waste, the number of articles to be collected may be measured not by the number of articles but by the weight.
Further, the device used for changing the number of points to be added and installed in the store may be other than the article collection device. For example, such a device may include a vending machine, a delivery collection box, a water purifier, a mineral water providing device, an ice or dry ice providing device, and the like. Further, in a laundry shop or the like, the number of points to be added may be changed according to the use of a locker for collecting or returning the cleaned items by the customer. Further, the device used for changing the number of points to be added and installed in the store may be an ATM device or the like.

[Example of guide image mode]
As described in the fifth modification, under the present embodiment, the PET bottle collection device 100 or the POS register 3 is used to guide the increase in the number of points to be added (point increase guidance). Good.
FIG. 14 shows an example of the point increase guidance screen displayed for the point increase guidance by the PET bottle collection device 100.
The point increase guidance screen in the figure shows that when a customer makes a purchase within a certain period of time after using the PET bottle collection device 100, the number of points to be added for transactions is increased under the third modification. Corresponds to the case of.
In addition, when the point increase guidance screen in the figure is changed so that the rate of change of the added points becomes high when the product purchased under the eighth modification includes a PET bottle beverage. Correspond.

On the point increase guidance screen in the figure, the customer is informed that the number of additional points for collection is 3 points according to the number of PET bottles (9 bottles) collected by using the PET bottle collection device 100 this time. A message to notify is displayed.
In addition, on the point increase guidance screen in the figure, if you shop at a store within a certain period of time (for example, one hour) from now on, the number of points added for transactions will increase 1.2 times, and PET bottles will be added to the products you purchase. A message is displayed to inform the customer that the number of points to be added for transactions will increase 1.5 times if beverages are included, and to encourage shopping at the store ST.

Further, when the rate of change of the addition points is changed according to the use of the PET bottle collection device 100 after shopping at the store ST, the customer side display unit 3005 of the POS register 3 displays as follows. Point increase guidance screen may be displayed. In other words, if the PET bottle collection device is used after this shopping, the points will be increased to show the customer what the result of changing the point award rate with respect to the points when shopping. A guidance screen may be displayed. In addition, a message requesting the use of the PET bottle collection device 100 may be displayed at the next visit. Further, based on the product purchased by this shopping, the purchase history of the corresponding customer, for example, the store management server 500 determines the product recommended to the customer, and the POS register 3 presents the determined product. The guide image may be displayed on the customer side display unit 3005.

[Example of receipt issued by the POS register of this embodiment]
FIG. 15 shows an example of a receipt issued by the POS register 3 of the present embodiment.
In the receipt shown in the figure, along with the accounting results for the purchased products, information on the number of points to be added according to the relevant transaction is printed.
As information on the number of points to be added, "PET collection privilege (1.5: A rank)" is printed. Depending on the information printed in this way regarding the number of points to be added, the number of points to be added was 1.5 times higher than usual in response to the use of the PET bottle collection device 100 within a certain period of time before the current accounting. Is shown. In addition, the printed content of "A rank" indicates that the member rank described in the second modification is a changing factor of the rate of increase in the number of points to be added.
In addition, for customers (members) who did not use the PET bottle collection device 100, guidance to encourage the use of the PET bottle collection device 100 and explanation that the point award rate will be increased by using the PET bottle collection device 100. It may be printed on the receipt. In addition, even if information that guides customers to the site where such guidance or explanation is given (for example, a specific search term or the like), a symbol code of the URL (Uniform Resource Locator) of the site, or the like is printed on the receipt. Good.

<Summary of Embodiment>
(1) As described above, one aspect of the present embodiment is customer identification information (for example, a member) indicating a customer who has performed a collection response operation for causing an article collection device (for example, a PET bottle collection device 100) to collect articles. A customer identification indicating a customer corresponding to a collection-related information output means for outputting collection-related information including an identifier) from the article collection device and a processing related to accounting executed by a product sales data processing device (for example, POS register 3). When the transaction-related information output means for outputting the transaction-related information including the information from the product sales data processing device, the customer identification information included in the collection-related information, and the customer identification information included in the transaction-related information match. In addition, it is a privilege management system provided with a privilege granting means for granting a privilege to a customer indicated by the matched customer identification information.
According to the above configuration, the member is provided that the same customer as the member uses the PET bottle collection device 100 and the processing related to accounting is executed by the POS register 3 in response to shopping at the store. Benefits are given to (for example, an increase in the number of points to be added). As a result, for example, a customer who uses the PET bottle collection device 100 can give an motivation to shop at the store ST. That is, it is possible to effectively improve the performance such as sales of the store ST by installing the PET bottle collection device 100.

(2) One aspect of the present embodiment is the privilege management system according to (1), wherein the collection-related information output means further includes the operation time when the customer operates the article collection device. The information is output, the transaction-related information output means outputs the transaction-related information including the accounting time corresponding to the accounting-related processing, and the privilege granting means has the operation time and the accounting time. When the time difference is within a predetermined range, a privilege is given to the customer.
According to the above configuration, the privilege is given on condition that the difference between the time when the customer as a member uses the PET bottle collection device 100 and the time when shopping is within a certain range. As a result, the members will be conscious of not spending too much time between using the PET bottle collection device 100 and shopping, and encourage them to actively use and shop the PET bottle collection device 100. Becomes possible.

(3) One aspect of the present embodiment is the privilege management system according to (2), in which the privilege granting means is in the case where the time from the operation time to the accounting time is within a predetermined range. , Give the customer a privilege.
According to the above configuration, when a customer makes a purchase at a store after using the PET bottle collection device 100, the time from the time when the PET bottle collection device 100 is used to the time when the customer makes a purchase is within a predetermined range. In some cases, the customer is given a privilege. This makes it possible to effectively motivate customers who have gone to the store ST to use the PET bottle collection device 100 to use the store.

(4) One aspect of the present embodiment is the privilege management system according to any one of (1) to (3), and the transaction-related information output means sells the product in response to the customer. Registered product-related information about products registered by the data processing device (for example, information indicating the amount (total amount) of registered (purchased) products, information indicating the total number of registered products, breakdown of registered products (for example) For example, the transaction-related information including information (such as information indicating whether or not a PET bottle beverage is included) is output, and the privilege-giving means changes the privilege to be given based on the registered product-related information. ..
According to the above configuration, a specific product (for example, a PET bottled beverage) is included in the purchased product according to the amount of money the member purchased and paid for the product or the number of purchased products increases. Accordingly, the benefits granted can be changed to the advantage of the member. As a result, the members can be motivated to shop more aggressively, and it is expected that the performance of the store ST will be further improved.

(5) One aspect of the present embodiment is the privilege management system according to any one of (1) to (4), and the collection-related information output means collects the article in response to the customer. The transaction-related information including information on the quantity of collected articles collected by the device (for example, the number of PET bottles collected) is output, and the privilege granting means changes the privilege to be granted based on the information on the quantity of collected articles. I do.
According to the above configuration, as the number of PET bottles collected by the member in the PET bottle collection device 100 increases, the privilege to be given can be made advantageous to the member. As a result, the member can be motivated to increase the number of PET bottles to be collected by the PET bottle collection device 100, so that the use of the PET bottle collection device 100 can be activated.

(6) One aspect of the present embodiment is a collection-related information acquisition means for acquiring collection-related information including customer identification information indicating a customer who has performed a collection response operation for causing an article collection device to collect an article, and product sales data processing. The transaction-related information acquisition means for acquiring the transaction-related information including the customer identification information indicating the customer corresponding to the processing related to the accounting executed by the apparatus, the customer identification information included in the collection-related information, and the transaction-related information. It is a privilege management device including a privilege granting means for granting a privilege to a customer indicated by the matched customer identification information when the included customer identification information matches.

(7) One aspect of the present embodiment is a collection-related information including customer identification information indicating a customer who has performed a collection response operation for causing an article collection device to collect an article, and an operation time when the customer operates the article collection device. Collection-related information acquisition means for acquiring information, input means for inputting customer identification information for identifying a customer, and accounting-related processing means for executing accounting-related processing corresponding to the customer identification information input by the input means. For the customer indicated by the same customer identifier, the accounting corresponding to the processing related to the accounting executed by the accounting-related processing means from the operation time included in the collection-related information acquired by the collection-related information acquisition means. It is a product sales data processing device (for example, POS register 3) including a privilege granting means for granting a privilege when the time until the time is within a predetermined range.

(8) One aspect of the present embodiment is a customer who has performed a collection response operation in which a computer as a privilege management device in a privilege management system including an article collection device and a product sales data processing device is used to collect articles by the article collection device. A transaction to acquire transaction-related information including customer identification information indicating a customer corresponding to a processing related to accounting executed by a collection-related information acquisition means and a product sales data processing device for acquiring collection-related information including customer identification information indicating Related information acquisition means, when the customer identification information included in the collection-related information matches the customer identification information included in the transaction-related information, the privilege granting means for granting a privilege to the customer indicated by the matched customer identification information. It is a program to function as.

A computer-readable recording medium is used to record a program for realizing the functions of the above-mentioned PET bottle collection device 100, collection management server 200, customer terminal device 300, POS register 3, store management server 500, and the like. By loading the program recorded on this recording medium into a computer system and executing it, the above-mentioned processing as the PET bottle collection device 100, collection management server 200, customer terminal device 300, POS register 3, store management server 500, etc. is performed. You may go. Here, "loading a computer system a program recorded on a recording medium and executing it" includes installing the program in the computer system. The term "computer system" as used herein includes hardware such as an OS and peripheral devices. Further, the "computer system" may include a plurality of computer devices connected via a network including a communication line such as the Internet, WAN, LAN, and a dedicated line. Further, the "computer-readable recording medium" refers to a portable medium such as a flexible disk, a magneto-optical disk, a ROM, or a CD-ROM, or a storage device such as a hard disk built in a computer system. As described above, the recording medium in which the program is stored may be a non-transient recording medium such as a CD-ROM. The recording medium also includes an internal or external recording medium that can be accessed from the distribution server to distribute the program. The code of the program stored in the recording medium of the distribution server may be different from the code of the program in a format that can be executed by the terminal device. That is, the format stored in the distribution server does not matter as long as it can be downloaded from the distribution server and installed in a form that can be executed by the terminal device. The program may be divided into a plurality of parts, downloaded at different timings, and then combined by the terminal device, or the distribution server that distributes each of the divided programs may be different. Furthermore, a "computer-readable recording medium" is a volatile memory (RAM) inside a computer system that serves as a server or client when a program is transmitted via a network, and holds the program for a certain period of time. It shall include things. Further, the above program may be for realizing a part of the above-mentioned functions. Further, a so-called difference file (difference program) may be used, which can realize the above-mentioned functions in combination with a program already recorded in the computer system.

3 POS register, 100 PET bottle collection device, 200 collection management server, 300 customer terminal device, 500 store management server, 502 control unit, 503 storage unit, 531 member information table storage unit, 532 collection history information table storage unit, 533 transactions History information table storage unit, 534 point change information storage unit

Claims (8)

A collection-related information output means for outputting collection-related information including customer identification information indicating a customer who has performed a collection response operation for causing the article collection device to collect the article from the article collection device.
A transaction-related information output means that outputs transaction-related information including customer identification information indicating a customer corresponding to accounting-related processing executed by the product sales data processing device from the product sales data processing device.
Benefit management including a privilege granting means for granting a privilege to a customer indicated by the matched customer identification information when the customer identification information included in the collection-related information and the customer identification information included in the transaction-related information match. system. The collection-related information output means outputs the collection-related information including the operation time when the customer operates the article collection device.
The transaction-related information output means outputs the transaction-related information including the accounting time corresponding to the processing related to the accounting.
The privilege management system according to claim 1, wherein the privilege granting means grants a privilege to the customer when the time difference between the operation time and the accounting time is within a predetermined range. The privilege management system according to claim 2, wherein the privilege granting means grants a privilege to the customer when the time from the operation time to the accounting time is within a predetermined range. The transaction-related information output means outputs the transaction-related information including the registered product-related information regarding the product registered by the product sales data processing device in response to the customer.
The privilege management system according to any one of claims 1 to 3, wherein the privilege granting means changes the privilege to be granted based on the registered product-related information. The collection-related information output means outputs the transaction-related information including information on the quantity of the collected goods collected by the goods collection device in response to the customer.
The privilege management system according to any one of claims 1 to 4, wherein the privilege granting means changes the privilege to be granted based on the information on the quantity of the collected goods. A collection-related information acquisition means for acquiring collection-related information including customer identification information indicating a customer who has performed a collection response operation for causing an article collection device to collect an article.
A transaction-related information acquisition means for acquiring transaction-related information including customer identification information indicating a customer corresponding to accounting-related processing executed by the product sales data processing device, and a transaction-related information acquisition means.
Benefit management including a privilege granting means for granting a privilege to a customer indicated by the matched customer identification information when the customer identification information included in the collection-related information and the customer identification information included in the transaction-related information match. apparatus. A collection-related information acquisition means for acquiring collection-related information including a customer identification information indicating a customer who has performed a collection response operation for causing an article collection device to collect an article, and an operation time when the customer operates the article collection device.
An input means for inputting customer identification information that identifies a customer, and
The accounting-related processing means for executing the accounting-related processing corresponding to the customer identification information input by the input means is provided.
For customers indicated by the same customer identifier, from the operation time included in the collection-related information acquired by the collection-related information acquisition means to the accounting time corresponding to the accounting-related processing executed by the accounting-related processing means. A product sales data processing device provided with a privilege granting means for granting a privilege when the time is within a predetermined range. A computer as a privilege management device in a privilege management system equipped with an article collection device and a product sales data processing device.
Collection-related information acquisition means for acquiring collection-related information including customer identification information indicating a customer who has performed a collection response operation for causing an article collection device to collect an article.
Transaction-related information acquisition means for acquiring transaction-related information including customer identification information indicating customers corresponding to accounting-related processing executed by the product sales data processing device,
When the customer identification information included in the collection-related information and the customer identification information included in the transaction-related information match, the function is to function as a privilege granting means for granting a privilege to the customer indicated by the matched customer identification information. program.

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