JP2020154445A - Program, information processing method, and information processing apparatus - Google Patents

Abstract

To provide a program, an information processing method, and an information processing apparatus which allow a purchaser to recognize a commodity delivery method.SOLUTION: The program relating to one embodiment of this invention causes the information processing apparatus to perform the steps of: transmitting an application for purchase of a commodity to another first information processing apparatus which performs processing relating to trading of the commodity; receiving delivery method information which is transmitted from another first information processing apparatus having received the delivery method information and relates to a delivery method of the commodity transmitted from another second information processing apparatus which performs processing relating to delivery of the commodity; and displaying the received delivery method information in a prescribed window.SELECTED DRAWING: Figure 1

Description

The present invention relates to programs, information processing methods, and information processing devices.

In recent years, in an electronic commerce system configured on a network such as the Internet, the sale and purchase of goods between individuals and the like has been actively carried out. When a sale transaction of a product is completed in such an electronic commerce system, the product is delivered from the seller to the purchaser by a predetermined delivery method.

Here, the delivery method of the product is defined by various factors such as a method of packing the product, a method of delivering the product from the seller to the delivery person, a method of delivering the product from the delivery person to the purchaser, and the like. Therefore, when delivering a product, it is necessary to select an appropriate delivery method according to the product from various modes.

Regarding this point, Patent Document 1 states that the product to be sold by the seller is stored in the warehouse of the agent in advance, and then the agent packs the product and sends it to the carrier when the purchaser decides. The delivery system is disclosed. Further, Patent Document 2 discloses an electronic commerce system including a packing container selection means for selecting a packing container for packing a selected product based on a product database and a packing container database. As a result, the burden of selecting the delivery method of the seller is reduced.

Japanese Unexamined Patent Publication No. 2007-323619 JP-A-2007-122581

In the above-mentioned technique according to Patent Document 1, the seller of a product needs to measure the size of the product in order to find out what size of packing material is required when sending the product to an agent. Therefore, it does not greatly reduce the workload of the seller. Further, in the above-mentioned technique according to Patent Document 2, there is a heavy burden of constructing and updating a packing container selection means for selecting a packing container based on a product database and a packing container database.

In order to address these issues, it is desirable that the purchaser can select an appropriate delivery method based on his / her own knowledge when he / she becomes a seller. Therefore, it is desirable to make the purchaser aware of the delivery method.

Therefore, an object of the present invention is to provide a program, an information processing method, and an information processing device capable of making a purchaser aware of a delivery method of a product.

The program according to one aspect of the present invention includes a step of transmitting a product purchase application to a first other information processing device that executes a process related to the purchase and sale of the product, and a second step of executing the process related to the delivery of the product. The delivery method information regarding the delivery method of the product transmitted by the other information processing device, and the step of receiving the delivery method information transmitted by the first other information processing device that has received the delivery method information, and the reception. To execute the step of displaying the delivery method information on a predetermined screen.

According to this aspect, it is possible to make the purchaser of a specific product aware of how the purchased product is delivered. Therefore, the purchaser can be made aware of the delivery method in relation to the specific product.

It is a figure for demonstrating the outline of the information processing system 1 which concerns on one Embodiment of this invention. It is a figure which shows an example of the structure of the information processing system 1 which concerns on one Embodiment of this invention. It is a figure which shows an example of the HW configuration of the server 10, the user terminal 20, and the delivery person terminal 30 included in the information processing system 1 which concerns on one Embodiment of this invention. It is a block diagram which shows an example of the functional structure of the information processing system 1 which concerns on one Embodiment of this invention. It is a figure which shows an example of the product information table 112. It is a figure which shows an example of the transaction information table 113. It is a figure which shows an example of the delivery method list table 114. It is a figure which shows an example of the operation sequence of the buying and selling processing by the information processing system 1. It is a figure which shows an example of the operation sequence of the delivery process by the information processing system 1. It is a figure which shows an example of the transaction screen 300 for a seller. It is a figure which shows an example of the transaction screen 400 for a buyer. It is a figure which shows an example of the notification screen 500, 600 for a buyer.

A preferred embodiment of the present invention will be described with reference to the accompanying drawings. (In addition, in each figure, those having the same reference numerals have the same or similar configurations.)

(1) Outline FIG. 1 is a diagram for explaining an outline of an information processing system 1 according to an embodiment of the present invention. With reference to FIG. 1, the basic flow from the successful sale of goods to the delivery of goods by the information processing system 1 will be described.

The information processing system 1 includes a server 10, a plurality of user terminals 20, and a delivery person terminal 30. For example, in the information processing system 1, the server 10 provides an electronic commerce service for buying and selling goods between users to a user who uses the user terminal 20.

First, the server 10 mediates the buying and selling of the product between the "seller" who is the user who sells the product and the "buyer" who is the user who purchases the product. Specifically, when the server 10 receives a listing request requesting listing of a product from the user terminal 20S used by the seller, the server 10 registers the product information included in the listing request in a predetermined product information table, or the like. Execute the process. As a result, other users can view the product information and apply for the purchase of the product via the user terminal 20. When the server 10 receives the purchase application from the user terminal 20B used by the buyer, the server 10 executes a predetermined process for closing the sale.

After the sale is completed, the seller requests the delivery person (including the delivery company) to deliver the item. At this time, the delivery of the goods between the seller and the delivery person may be, for example, a collection in which the delivery person goes to the seller's address to receive the goods, or the seller delivers the goods to the delivery person's sales office or convenience store. You may bring it to the window that accepts delivery. When the delivery person receives the product from the seller, the delivery person inputs the delivery method information of the product into the delivery person terminal 30 used by the delivery person.

Here, the delivery method information is information on the delivery method of the product, for example, the information on the packing of the product (packing information), the information on the shipment of the product by the seller (shipping information), and the information on the product by the buyer, which are explained below. Information on receipt (receipt information) and the like may be included. In addition, the delivery method information includes various information determined by the delivery person terminal 30.

The packing information may include, for example, information indicating the size of the packing material for packing the product and information indicating the weight of the product. The information indicating the size of the packing material may include information indicating an arbitrary size in addition to information indicating a standard size specified by a specific delivery person. The information indicating the weight of the product may include information indicating the weight of the product itself, information indicating the weight of the product and the packing material combined, and the like. The "information indicating the weight" is not limited to the accurate weight, but may be an approximate value of the weight or information indicating that the weight is included in a predetermined range.

The shipping information may include, for example, information indicating where the seller ships. Here, "shipping" may include, for example, delivering the goods to the delivery person and requesting delivery. The place where the seller ships is, for example, the seller's whereabouts (when the delivery person visits the seller's whereabouts to collect the goods), the delivery person's sales office, and other relay stations (stores such as convenience stores, etc.) (Including an external delivery box, etc.), etc. may be included.

The receipt information may include, for example, information indicating where the buyer can receive the goods. The places where the buyer can receive the goods are, for example, the buyer's whereabouts (including the front door when receiving directly, the delivery box for home, etc.), the delivery person's business office, and other relay stations (convenience store, etc.). (Including stores, external delivery boxes, etc.), etc. may be included.

Upon receiving the input of such delivery method information, the delivery person terminal 30 transmits the delivery method information to the server 10. In many cases, it is the delivery person who uses the delivery person terminal 30 that determines the actual delivery method of the product. Therefore, it can be said that the delivery method information input to the delivery person terminal 30 is the information confirmed as indicating the actual delivery method. When the server 10 receives the delivery method information from the delivery person terminal 30, the server 10 transmits the delivery method information to the user terminal 20B used by the buyer at a predetermined timing. When the user terminal 20B receives the delivery method information from the server 10, the user terminal 20B displays the delivery method information in a predetermined mode. As a result, the buyer can recognize the delivery method information displayed on the user terminal 20B.

As described above, in the information processing system 1 according to the embodiment of the present invention, the user terminal 20B makes a purchase application for a product to a server 10 or the like (first other information processing device) that executes a process related to the purchase and sale of the product. Send. As a result, the user who uses the user terminal 20B becomes a buyer of the product. On that basis, the user terminal 20B is delivery method information related to the delivery of the product transmitted by the delivery person terminal 30 or the like (second other information processing device) that executes the process related to the delivery of the product. The delivery method information transmitted by the server 10 or the like (the first other information processing device) that has received the delivery method information is received, and the delivery method information is displayed on a predetermined screen. As a result, the buyer who uses the user terminal 20B can recognize the delivery method of the product purchased by himself / herself. In addition, since the buyer can recognize at least one of the packing information, the shipping information, the receiving information, etc. as the shipping method information in relation to the specific product such as the product purchased by the buyer, the shipping method is concerned. The information is strongly impressed, which makes it possible to efficiently learn the delivery method. Then, when the buyer becomes a seller when using the electronic commerce service thereafter, the buyer can select an appropriate delivery method based on the knowledge obtained by recognition or learning as described above.

(2) System Configuration FIG. 2 is a diagram showing an example of the configuration of the information processing system 1 according to the embodiment of the present invention. As shown in FIG. 2, the information processing system 1 includes a server 10, a plurality of user terminals 20, and a delivery person terminal 30. The server 10, the plurality of user terminals 20, and the delivery person terminal 30 can send and receive data to and from each other via the communication network N using TCP / IP or the like as a communication protocol. The communication network N is constructed by, for example, the Internet, a dedicated communication line (for example, a CATV (Community Antenna Television) line), a mobile communication network (including a base station, etc.), a gateway, and the like.

The server 10 is an information processing device that executes processing related to the sale and purchase of goods. Specifically, the server 10 is a server device in the information processing system 1 that provides, for example, an electronic commerce service for buying and selling products between users to a user terminal 20 or the like. In the electronic commerce service, the user can list the product and purchase the product. For example, the commodities that can be bought and sold may include at least one such as clothes, books, CDs, DVDs, toys, furniture, bags, accessories, beauty products, electrical appliances, automobiles, motorcycles and the like.

The user terminal 20 is a terminal device of a user who uses the electronic commerce service provided by the server 10. As the user terminal 20, for example, a personal computer, a PDA (Personal Digital Assistant), a mobile information terminal such as a smartphone, a mobile phone, a game machine, or the like is used. The user terminal 20 stores an application program (application) for using the electronic commerce service provided by the server 10. The application causes the user terminal 20 to execute a process for the user to list, search, purchase, or the like a product in the electronic commerce service provided by the server 10. The user terminal 20 may include a user terminal 20S used by the seller and a user terminal 20B used by the buyer. When it is not necessary to distinguish between them, they are simply referred to as user terminals 20.

The delivery person terminal 30 is an information processing device that executes processing related to delivery of goods. Specifically, the delivery person terminal 30 is a terminal device used by a delivery person who delivers a product. As the delivery person terminal 30, for example, a personal computer, a PDA (Personal Digital Assistant), a mobile information terminal such as a smartphone, a mobile phone, a game machine, or the like is used. The delivery person terminal 30 transmits / receives information to / from the server 10 when the delivery person performs a predetermined operation associated with the delivery work of the product.

(3) Hardware (HW) Configuration FIG. 3 is a diagram showing an example of an HW configuration of a server 10, a user terminal 20, and a delivery person terminal 30 included in the information processing system 1. Hereinafter, the server 10, the user terminal 20, and the delivery person terminal 30 are referred to as an information processing device 100 without distinction.

The information processing device 100 includes a processor 101, a memory 102, a storage 103, an input / output interface (input / output I / F) 104, and a communication interface (communication I / F) 105. Each component of the HW of the information processing apparatus 100 is connected to each other via a bus B, for example, without limitation.

The information processing device 100 realizes the functions and / or methods described in the present disclosure in cooperation with the processor 101, the memory 102, the storage 103, the input / output I / F 104, and the communication I / F 105. To do.

The processor 101 executes a function and / or a method realized by a code or an instruction contained in a program stored in the storage 103. The processor 101 is not limited to, for example, a central processing unit (CPU), an MPU (Micro Processing Unit), a GPU (Graphics Processing Unit), a microprocessor (microprocessor), a processor core (processor core), a multiprocessor (multiprocessor), and the like. Logic circuits (hardware) and dedicated circuits (hardware) formed in integrated circuits (IC (Integrated Circuit) chips, LSIs (Large Scale Integration)), etc., including ASIC (Application-Specific Integrated Circuit), FPGA (Field Programmable Gate Array), etc. Each process disclosed in each embodiment may be realized by a circuit. Further, these circuits may be realized by one or a plurality of integrated circuits, and a plurality of processes shown in each embodiment may be realized by one integrated circuit. Further, the LSI may be referred to as a VLSI, a super LSI, an ultra LSI, or the like depending on the degree of integration.

The memory 102 temporarily stores the program loaded from the storage 103 and provides a work area to the processor 101. Various data generated while the processor 101 is executing the program are also temporarily stored in the memory 102. The memory 102 includes, for example, a RAM (Random Access Memory), a ROM (Read Only Memory), and the like.

The storage 103 stores the program. The storage 103 includes, but is not limited to, an HDD (Hard Disk Drive), an SSD (Solid State Drive), a flash memory, and the like.

The communication I / F 105 transmits / receives various data via the communication network N. The communication may be executed by wire or wirelessly, and any communication protocol may be used as long as mutual communication can be executed. The communication I / F 105 has a function of executing communication with another information processing device via the communication network N. The communication I / F 105 transmits various data to another information processing device according to an instruction from the processor 101. Further, the communication I / F 105 receives various data transmitted from other information processing devices and transmits the various data to the processor 101.

The input / output I / F 104 includes an input device for inputting various operations to the information processing device 100 and an output device for outputting the processing result processed by the information processing device 100. The input / output I / F 104 may be integrated with the input device and the output device, or may be separated into the input device and the output device.

The input device is realized by any or a combination of all kinds of devices capable of receiving an input from a user and transmitting information related to the input to the processor 101. The input device includes, but is not limited to, hardware keys such as a touch panel, a touch display, and a keyboard, a pointing device such as a mouse, and a microphone (operation input by voice). Further, the input device includes an image pickup device that generates an image by capturing a predetermined imaging region such as a camera. The input device also includes a direction detection device that detects the direction of the device, such as an acceleration sensor or a gyroscope.

The output device is realized by any one of all kinds of devices capable of outputting the processing result processed by the processor 101, or a combination thereof. When the processing result is output as video and / or moving image, the output device is one of all kinds of devices capable of displaying the display data according to the display data written in the frame buffer, or one of the devices thereof. It is realized by the combination. Output devices include touch panels, touch displays, monitors (not limited to examples, liquid crystal displays, OELD (Organic Electroluminescence Display), etc.), head-mounted displays (HDMs), projection mapping, holograms. Includes devices, speakers (audio output), printers, etc. that can display images, text information, etc. in the air (which may be vacuum). In addition, these output devices may be able to display display data in 3D.

The program of each embodiment of the present disclosure may be provided stored in a computer-readable storage medium. The storage medium can store the program in a "non-temporary tangible medium". Programs include, but are not limited to, software programs and computer programs as examples.

When appropriate, the storage medium may be one or more semiconductor-based or other integrated circuits (ICs) (for example, without limitation, field programmable gate arrays (FPGAs), application-specific ICs (ASICs), etc. ), Hard disk drive (HDD), hybrid hard drive (HHD), optical disk, optical disk drive (ODD), magneto-optical disk, magneto-optical drive, floppy diskette, floppy disk drive (FDD), magnetic It can include tapes, solid-state drives (SSDs), RAM drives, secure digital cards or drives, any other suitable storage medium, or any suitable combination of two or more of these. The storage medium may be volatile, non-volatile, or a combination of volatile and non-volatile, where appropriate.

Further, the program of the present disclosure may be provided to the information processing apparatus 100 via an arbitrary transmission medium (network, broadcast wave, etc.) capable of transmitting the program.

Each embodiment of the present disclosure can also be realized in the form of a data signal embedded in a carrier wave, in which the program is embodied by electronic transmission.

The program of the present disclosure is not limited to, for example, script languages such as ActionScript and JavaScript (registered trademark), object-oriented programming languages such as Objective-C and Java (registered trademark), markup languages such as HTML5, and the like. Implemented using.

At least a part of the processing in the information processing apparatus 100 may be realized by cloud computing composed of one or more computers.

At least a part of the processing in the information processing apparatus 100 may be performed by another information processing apparatus. In this case, at least a part of the processing of each functional unit realized by the processor 101 may be performed by another information processing device.

(4) Functional Configuration FIG. 4 is a block diagram showing an example of the functional configuration of the information processing system 1 according to the embodiment of the present invention. Hereinafter, the functional configurations of the server 10 and the user terminal 20 will be described with reference to FIG. The functional unit disclosed in FIG. 4 is realized by the cooperation of the processor 101, the memory 102, the storage 103, the input / output I / F 104, and the communication I / F 105 included in the information processing device 100.

(4-1) Server 10
As shown in FIG. 4, the server 10 has a storage unit 11, a control unit 12, and a communication I / F 13. The storage unit 11 stores a program 111 for providing an electronic commerce service, a product information table 112, a transaction information table 113, a delivery method list table 114, and the like. The communication I / F 13 corresponds to the communication I / F 105 of FIG. 3 described above.

The product information table 112 stored in the storage unit 11 will be described with reference to FIG. The product information table 112 is a table for managing information (product information) related to the exhibited products. Various information related to the exhibited product is registered in each column of the product information table 112.

The product information table 112 includes, for example, a "product ID", a "seller user ID", a "product name", a "product description", an "exhibition price", a "product status", and the like. The column of "product ID" includes identification information (ID) for identifying the exhibited product. The column of "seller user ID" includes the user ID of the seller who is the seller of the product. The "Product Name" column contains the name of the product entered by the seller. The "Product Description" column contains a description of the product entered by the seller. The Selling Price column contains the seller-specified prices that must be paid to purchase the item. The "Product Status" column contains information indicating the various statuses of the product entered by the seller. The information included in the product information table 112 is not limited to the above-mentioned one, and may include, for example, arbitrary information about the product such as the image of the product, the category of the product, the state of the product, and the brand.

The transaction information table 113 stored in the storage unit 11 will be described with reference to FIG. The transaction information table 113 is a table for managing information related to the transaction of the exhibited product. Various information related to the transaction of the product is registered in each column of the transaction information table 113.

The transaction information table 113 includes, for example, a "transaction ID", a "product ID", a "buyer user ID", a "delivery method ID", a "transaction status", a "delivery status", and the like. The "Transaction ID" column contains an ID for identifying the transaction. The column of "Product ID" includes an ID for identifying the exhibited product. The column of "Buyer User ID" includes the user ID of the buyer who is the purchaser of the product. The "Shipping Method Information" column contains shipping method information. In the example shown in FIG. 6, the delivery method ID described later is registered as the delivery method information, but this is because the delivery method information associated with the delivery method ID in the delivery method list table 114 described later is stored. It means that it is included in the column of the "delivery method information" of the transaction information table 113. The "Transaction Status" column contains information indicating the status of the transaction. The transaction status may include, for example, "waiting for shipment", "waiting for receipt evaluation", "receipt evaluation completed", "transaction completed", and the like. The Delivery Status column contains information that indicates the delivery status of the transaction. The delivery status of the transaction may include, for example, "code issued", "delivery started", "size confirmed", "delivery completed", and the like. The delivery status of the transaction may be different for each deliverer. The information included in the transaction information table 113 is not limited to the above-mentioned one, and may include arbitrary information regarding the transaction of the product.

The delivery method list table 114 stored in the storage unit 11 will be described with reference to FIG. 7. The delivery method list table 114 is a table for managing a list of delivery methods. Various information related to the delivery method is registered in each column of the delivery method list table 114.

The delivery method list table 114 includes, for example, a "delivery method ID", a "name", "packing information", a "delivery charge", a "deliverer", a "delivery place", and the like. The "Delivery Method ID" column contains an ID for identifying the delivery method. The "Name" column contains the name of the shipping method. The "Packing Information" column contains packing information. The packing information may include information indicating the size of the packing material and information regarding the weight of the product. The "Delivery Charges" column includes charges for using the delivery method. The "Delivery Person" column contains information for identifying the delivery person (including the delivery company). The "Shipping Location" column contains information that indicates where the seller will ship the item.

Returning to FIG. 4, the control unit 12 includes a transmission / reception unit 121, a trading processing unit 122, and a delivery processing unit 123. The transmission / reception unit 121 transmits / receives various information to / from the user terminal 20 and the delivery person terminal 30 via the communication I / F 13 and the communication network N. For example, the transmission / reception unit 121 receives from the user terminal 20 a listing request including product information, a product information browsing request, a product purchase application, a message, a shipping notification, and the like. Further, for example, the transmission / reception unit 121 receives the delivery method information and the like confirmed in the delivery of the product from the delivery person terminal 30. Further, the transmission / reception unit 121 transmits various information to the user terminal 20 and the like. For example, the transmission / reception unit 121 transmits delivery method information, product information, a sale / purchase completion notification, a message, etc. to the user terminal 20.

The trading processing unit 122 executes various processes related to the buying and selling of goods. For example, the trading processing unit 122 executes a predetermined selling process based on the product information included in the selling request received from the user terminal 20S. Specifically, for example, the product information included in the listing request is registered in the product information table 112. Further, for example, the trading processing unit 122 executes a predetermined trading establishment process based on the purchase application received from the user terminal 20S. Specifically, for example, the trading processing unit 122 registers the buyer's user ID in the column of "purchaser's user ID" in the transaction information table 113.

The delivery processing unit 123 executes various processes related to the delivery of goods. For example, the delivery processing unit 123 registers the delivery method information received from the delivery person terminal 30 or the like in the transaction information table 113.

(4-2) User terminal 20
As shown in FIG. 4, the user terminal 20 has, for example, a storage unit 21, a control unit 22, a communication I / F23, and an input / output I / 24. The storage unit 21 stores a program 211 for using the electronic commerce service. The control unit 22 includes, for example, a display control unit 221, an input reception unit 222, and a transmission / reception unit 223. The communication I / F 23 corresponds to the communication I / F 105 of FIG. 2 described above.

The display control unit 221 causes the output device to display various screens related to the electronic commerce service based on the predetermined display data. For example, the display control unit 221 causes the output device to display various display screens described later.

The input receiving unit 222 has a function of receiving various inputs via an input / output I / F 24 such as a touch panel. For example, the input reception unit 222 accepts input such as product information and purchase application by the user.

The transmission / reception unit 223 transmits / receives various information to / from the server 10 and the like via the communication I / F 23 and the communication network N. For example, the transmission / reception unit 223 receives product information, a sale / purchase completion notification, a message, a shipping notification, a delivery method information, and the like from the server 10. In addition, the transmission / reception unit 223 transmits the product information, the listing request, the product information viewing request, the product purchase application, the message, the shipping notification, and the like to the server 10.

(5) Operation Processing (5-1) Trading Processing FIG. 8 is a diagram showing an example of an operation sequence of trading processing by the information processing system 1. In the buying and selling process, the buyer purchases the item that the seller has put up for sale.

(S101) First, the input receiving unit 222 of the user terminal 20S accepts the input of the product information related to the product to be exhibited in response to the operation of the input device by the seller.

(S102) Next, the transmission / reception unit 223 of the user terminal 20S transmits an exhibition request including the product information received in S101 to the server 10 in response to the operation of the input device by the seller.

(S103) Next, the trading processing unit 122 of the server 10 executes the selling process based on the product information included in the selling request received from the user terminal 20S. For example, the trading processing unit 122 registers the product information in the product information table 112. As a result, the user terminal 20 used by another user can acquire the product information from the server 10 and then display the product information on the output device.

(S105) Next, the display control unit 221 of the user terminal 20B used by the buyer outputs a list of exhibited products based on the display data acquired from the server 10 in response to the operation of the input device by the buyer. Display it. Here, in the list, for example, individual exhibited products may be represented by thumbnail images.

(S106) Next, when the buyer selects a specific listing displayed on the listing list screen by operating the input device, the transmission / reception unit 223 of the user terminal 20B used by the buyer causes the server 10 to display the product information related to the listing. Send the request.

(S107) Next, when the transmission / reception unit 121 of the server 10 receives the product information request from the user terminal 20B, the transmission / reception unit 121 transmits the product information related to the request to the user terminal 20B.

(S108) Next, when the display control unit 221 of the user terminal 20B receives the product information from the server 10, the display control unit 221 causes the output device to display the product information.

(S109) Next, the input reception unit 222 of the user terminal 20B accepts the input of the purchase application of the product in response to the operation of the input device by the buyer.

(S110) Next, the transmission / reception unit 223 of the user terminal 20B transmits the received purchase application to the server 10. The purchase application includes, for example, a buyer's user ID and the like.

(S115) Next, when the purchase / sale processing unit 122 of the server 10 receives the purchase application from the user terminal 20B, the purchase / sale processing unit 122 executes a predetermined sale / purchase establishment process. For example, the trading processing unit 122 registers the buyer's user ID in the column of "buyer's user ID" in the transaction information table 113.

(S116) Next, the transmission / reception unit 121 of the server 10 transmits a sale / purchase completion notification for notifying the user terminals 20S and 20B that the sale / purchase has been completed.

(S117) Next, when the display control unit 221 of each of the user terminals 20S and 20B receives the sales establishment notification from the server 10, the display control unit 221 displays the sales establishment notification on each output device.

After (S118), the user terminal 20S and the user terminal 20B appropriately transmit and receive messages between the seller and the buyer via the server 10.

(5-2) Delivery Processing FIG. 9 is a diagram showing an example of an operation sequence of delivery processing by the information processing system 1. In the delivery process, the seller asks the delivery person to deliver the item, and the delivery person delivers the item to the buyer.

(S201) First, the display control unit 221 of the user terminal 20S displays the transaction screen for the seller on the output device in response to the operation of the input device by the seller or the like.

FIG. 10 is a diagram showing an example of a transaction screen 300 for a seller. As shown in FIG. 10, the seller transaction screen 300 may include a shipping code 301, a shipping notification selection unit 302, and the like. The shipping code 301 is a code for being read by a predetermined terminal during the shipping procedure. By reading the shipping code 301, the predetermined terminal can acquire predetermined delivery management information (for example, product ID) for managing the delivery of the product. The predetermined terminal that reads the shipping code 301 is, for example, the terminal used by the delivery person (including the delivery person terminal 30) when the shipment is performed at the seller's residence (in the case of collection) or the delivery person's business office. When shipping is performed at a predetermined relay station (convenience store, etc.), the terminal may be a terminal installed at the relay station. Further, the shipping notification selection unit 302 is a selection unit for transmitting a shipping notification indicating that the product has been shipped from the user terminal 20S to the server 10. The seller selects the shipping notification selection unit 302, for example, after the shipping procedure is completed.

(S202) Next, the seller delivers the goods to the deliverer as a shipping procedure. As described above, the delivery location of the product is, for example, the seller's residence (when the delivery person visits the seller's residence to collect the product), the delivery person's business office, and other relay stations (convenience stores, etc.). , Including an external delivery box, etc.).

(S203) Further, the seller presents the shipping code 301 included in the seller's transaction screen 300 displayed on the user terminal 20S to the delivery person. Then, the delivery person uses the delivery person terminal 30 to read the shipping code 301 included in the seller transaction screen 300 displayed on the user terminal 20S. The delivery person terminal 30 that has read the delivery code 301 acquires the delivery management information of the product. The delivery person can manage the delivery of the goods based on the acquired information.

(S204) Next, the seller selects the shipping notification selection unit 302 included in the transaction screen 300 after performing the shipping procedures of S202 and S203 and the like described above. As a result, the transmission / reception unit 223 of the user terminal 20S transmits a shipping notification indicating that the product has been shipped to the server 10.

(S205) Next, when the transmission / reception unit 121 of the server 10 receives the shipping notification from the user terminal 20S, the transmission / reception unit 121 transmits a shipping notification indicating that the product has been shipped to the user terminal 20B used by the buyer.

(S206) Next, when the display control unit 221 of the user terminal 20B receives the shipping notification from the server 10, the display control unit 221 displays the shipping notification on the output device.

(S207) On the other hand, when the delivery person terminal 30 receives the product in step S202, the delivery person terminal 30 accepts the input of the delivery method information in response to the operation of the input device by the delivery person. The delivery method information acquired by the delivery person terminal 30 may be, for example, packing information, shipping information, receiving information, delivery method ID, or the like.

Regarding the packing information among the delivery method information, the delivery person measures, for example, the size and weight of the product as appropriate (measurement using a device or instrument different from the delivery person terminal 30 or a measurement function provided in the delivery person terminal 30). The packing information may be determined after (may be the measurement used), and the determined packing information may be input to the delivery person terminal 30. The packing information may be different from the product information input by the seller to the user terminal 20S in step S101 or the like described above. It can be said that the packing information obtained by the actual shipping carrier often reflects the actual packing situation more accurately than the product information determined by the seller, so it is more accurate for the buyer. It is possible to notify the packing information.

Regarding the shipping information among the shipping method information, the delivery person provides information indicating, for example, the place where the seller delivered the product to the delivery person (the seller's whereabouts, the delivery person's business office, and other relay stations). You may enter in.

Regarding the receipt information among the delivery method information, for example, the delivery person determines the delivery destination of the product, and then inputs the delivery destination into the delivery person terminal 30 as a place where the buyer can receive the product. May be good. As mentioned above, the delivery destination is, for example, the buyer's whereabouts (entrance, home delivery box, etc.), the delivery person's business office, and other relay stations (convenience store, etc., external delivery box, etc.). It may be included.

(S208) Next, the delivery person terminal 30 transmits the received delivery method information to the server 10.

(S209) Next, when the delivery processing unit 123 of the server 10 receives the delivery method information from the delivery person terminal 30, the delivery method information is registered in the column of "delivery method information" of, for example, the transaction information table 113.

(S210) Next, the transmission / reception unit 121 of the server 10 transmits the delivery method information to the user terminal 20B at a predetermined timing. The predetermined timing may be, for example, an arbitrary timing after receiving the delivery method information from the delivery person terminal 30, or an arbitrarily set predetermined time after receiving the delivery method information from the delivery person terminal 30. May have passed. Alternatively, at a predetermined timing, for example, a delivery completion notification indicating the completion of delivery is received from a terminal used by the delivery person (not limited to the delivery person terminal 30 but also another terminal), a user terminal 20B, or the like. It may be time, or it may be when a predetermined time arbitrarily set has elapsed since the delivery completion notification was received. Further, the predetermined timing may be, for example, after the confirmation request for the sales transaction is received from the user terminal 20B. In this case, the transmission / reception unit 121 of the server 10 displays the delivery method information, for example, the transaction screen or the like. Included in the display data of and sent.

(S211) Next, when the display control unit 221 of the user terminal 20B receives the delivery method information from the server 10, it causes the output device to display a predetermined screen including the delivery method information. The predetermined screen may be any screen without particular limitation, but may be, for example, a transaction screen for buyers on which information regarding the transaction of goods is displayed. Alternatively, the predetermined screen may be, for example, a notification screen by push notification or the like. This completes the delivery process.

FIG. 11 is a diagram showing an example of a transaction screen 400 for buyers. As shown in FIG. 11, on the transaction screen 400 for buyers, a delivery method information display field 401 including various information regarding the delivery method is displayed. In the example shown in FIG. 11, the delivery method information display field 401 displays the name 402 of the delivery method, the image 403 of the packing material, the image 404 of the product, the information 405 indicating the size of the packing material, and the weight of the product. It contains various kinds of information such as information 406 indicating a shipping location, information 407 indicating a shipping location, and information 408 indicating a receiving location.

Since the delivery method information is displayed on the user terminal 20B used by the buyer, the buyer can recognize the delivery method in relation to the individual specific product purchased by the buyer. This allows buyers to efficiently learn delivery methods. In many e-commerce services, a user can be a buyer who buys a product or a seller who sells a product. That is, a user who was a buyer in a transaction of a certain product can also become a seller when using the electronic commerce service thereafter. In this way, there is a great need for buyers who are potential future sellers to recognize or learn the delivery method, and therefore, as described above, the benefit of the effect of streamlining the learning of the delivery method is particularly great.

By recognizing, for example, the image 403 of the packing material and the information 405 indicating the size of the packing material, the buyer can efficiently learn the size of the packing material. Further, the buyer recognizes, for example, the information 406 indicating the weight of the product and the information 408 indicating the pick-up location, so that the product can be obtained from, for example, the buyer's whereabouts, the delivery person's business office, or another relay station. It is possible to select an appropriate pick-up location according to the portability of the product.

These various information included in the delivery method information display field 401 may be highlighted. The mode of highlighting is not particularly limited, but may include modes such as changing the color, font, size, etc. of the text, displaying the text in a blinking manner, displaying a predetermined object in the surroundings, and the like. This makes it possible to impress buyers with the delivery method more strongly, and learning the delivery method becomes more efficient.

The image 403 of the packing material and the image 404 of the product may be displayed in an overlapping manner (including a mode in which only a part of the product overlaps). This makes it easier to compare the size of the packing material with the size of the product, so that the size of the packing material can be strongly impressed by the user. The image 403 of the packing material may be an image of the packing material or an object imitating the packing material. Further, the image 404 of the product may be an image of the product (for example, an image of the exhibition information) or an object imitating the product. This makes it possible to impress buyers with the delivery method more strongly, and learning the delivery method becomes more efficient.

FIG. 12 is a diagram showing an example of notification screens 500 and 600. The notification screen 500 has, for example, a display field 501 for information indicating that the delivery method information has arrived, and a selection unit 502 for selecting the display of the notification screen (for example, the notification screen 600) including the delivery method information. It may be included. When the buyer selects the selection unit 502, the notification screen 500 transitions to the notification screen 600. The notification screen 600 may include, for example, a delivery method information display field 601 including various information regarding the delivery method.

The embodiments described above are for facilitating the understanding of the present invention, and are not for limiting and interpreting the present invention. Each element included in the embodiment and its arrangement, material, condition, shape, size, etc. are not limited to those exemplified, and can be changed as appropriate. In addition, the configurations shown in different embodiments can be partially replaced or combined.

1 ... Information processing system, 10 ... Server, 11 ... Storage unit, 111 ... Program, 112 ... Product information table, 113 ... Transaction information table, 114 ... Delivery method list table, 12 ... Control unit, 121 ... Transmission / output unit, 122 ... Trading processing unit, 123 ... Delivery processing unit, 13 ... Communication I / F, 20, 20S, 20B ... User terminal, 21 ... Storage unit, 211 ... Program, 22 ... Control unit, 221 ... Display control unit, 222 ... Input reception Unit, 223 ... Transmission / reception unit, 23 ... Communication I / F, 24 ... Input / output I / F, 30 ... Delivery terminal, 100 ... Information processing device, 101 ... Processor, 102 ... Memory, 103 ... Storage, 104 ... Input / output I / F, 105 ... Communication I / F

Claims (12)

For information processing equipment
A step of transmitting a purchase application for the product to the first other information processing device that executes processing related to the sale and purchase of the product, and
The delivery method information regarding the delivery method of the product transmitted by the second other information processing device that executes the process related to the delivery of the product, and the first other information processing device that has received the delivery method information. And the step of receiving the delivery method information transmitted by
A program for executing a step of displaying the received delivery method information on a predetermined screen. The program according to claim 1, wherein the second other information processing device is an information processing device used by a predetermined delivery person. The program according to claim 1 or 2, wherein the second other information processing device is an information processing device that receives input of the delivery method information. The program according to any one of claims 1 to 3, wherein the step of displaying the delivery method information on a predetermined screen highlights the delivery method information. The program according to any one of claims 1 to 4, wherein the step of displaying the delivery method information on a predetermined screen displays an image of a packing material for packing the product. The program according to claim 5, wherein the step of displaying the delivery method information on a predetermined screen is to display the image of the packing material and the image of the product in an overlapping manner. From claim 1, the delivery method information includes at least one of packing information which is information about packing of the product, shipping information which is information about shipping of the product, and receiving information which is information about receiving the product. The program according to any one of 6. The first other information processing device transmits the delivery method information to the information processing device when a predetermined time has elapsed after receiving the delivery method information from the second other information processing device. The program according to any one of claims 1 to 7. The first other information processing device receives the delivery method information from the second other information processing device, and receives a delivery completion notification indicating that the delivery of the product has been completed. The program according to any one of claims 1 to 8, wherein the delivery method information is transmitted to the information processing apparatus. The program according to claim 9, wherein the first other information processing device transmits the delivery method information to the information processing device when a predetermined time has elapsed after receiving the delivery completion notification. For information processing equipment
A step of transmitting a purchase application for the product to the first other information processing device that executes processing related to the sale and purchase of the product, and
The delivery method information regarding the delivery method of the product transmitted by the second other information processing device that executes the process related to the delivery of the product, and the first other information processing device that has received the delivery method information. And the step of receiving the delivery method information transmitted by
An information processing method for executing a step of displaying the received delivery method information on a predetermined screen. A transmitter that sends a purchase application for the product to a first other information processing device that executes processing related to the sale and purchase of the product, and a transmitter.
The delivery method information regarding the delivery method of the product transmitted by the second other information processing device that executes the process related to the delivery of the product, and the first other information processing device that has received the delivery method information. A receiver that receives the delivery method information transmitted by
An information processing device that executes a display control unit that displays the received delivery method information on a predetermined screen.

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