JP2020120382A - Information processing system, application management method, information processing device and program - Google Patents

Abstract

To provide an information processing system enabling an electronic apparatus to select and use a Web application in which a plurality of settings are reflected in advance by an identical organization.SOLUTION: The information processing system, which includes one or more information processing devices to manage one or more Web applications to be used by an electronic apparatus through a network, includes: application data management means for managing an identical Web application having different settings in an associative manner with an organization, as a plurality of instances which include the combination of the Web application with the settings; and control means which accepts a display request of a Web application list, in which an organization is designated, from a terminal device operated by a user, to display on the terminal device the list of the plurality of instances managed in association with the organization, as the Web application list.SELECTED DRAWING: Figure 1

Description

The present invention relates to an information processing system, an application management method, an information processing device and a program.

In recent years, various cloud computing-type services (cloud services) have also been provided in image forming apparatuses such as multifunction peripherals.

For example, as an example of a cloud service in an image forming apparatus, there is a print service (cloud print) using cloud computing technology. In cloud print, a user stores a print job in a server on the cloud from a client such as a PC or a smart phone, and the image forming apparatus extracts the print job from the server on the cloud to perform printing (for example, Patent Document 1). 1).

Conventionally, in an information processing system that provides a cloud service, settings according to the content of the cloud service are reflected for each user or organization. However, in the conventional information processing system that provides cloud services, the same user or organization cannot reflect different settings in the same cloud service in advance and use it.

An embodiment of the present invention aims to provide an information processing system in which the same organization reflects a plurality of settings in advance in a Web application used in an electronic device and can selectively use the settings. ..

In order to achieve the above-mentioned object, claim 1 of the present application is an information processing system that includes one or more information processing devices and manages one or more Web applications used by electronic devices via a network. Application data management means for managing the same web application different from each other in association with an organization as a plurality of instances including a combination of the web application and the setting, and the organization designating the organization from a terminal device operated by a user. Control means for receiving a display request for a web application list and displaying a list of a plurality of the instances managed in association with the organization on the terminal device as a list of the web applications. ..

According to the embodiment of the present invention, it is possible for the same organization to reflect a plurality of settings in advance in a Web application used in an electronic device and selectively use the settings.

It is a block diagram of an example of the information processing system which concerns on 1st Embodiment. It is a hardware block diagram of an example of a computer. It is a hardware block diagram of an example of an image forming apparatus. It is a processing block diagram of an example of the service providing system which concerns on this embodiment. It is an example of a flowchart showing a processing procedure of the information processing system according to the present embodiment. It is a figure for demonstrating the structure of the application initial data which concerns on this embodiment. It is a figure for demonstrating the structure of the package which concerns on this embodiment. It is a figure for demonstrating the structure of the application profile which concerns on this embodiment. It is a figure explaining the relationship of a package, an application profile, and a screen of an image forming device. It is a figure explaining the transition of a home screen. It is a flowchart of an example of a package registration process. It is an image figure of an example of an application initial data edit screen. It is an image figure of an example of an application initial data edit screen. It is an example of an object diagram showing a package. It is a flow chart of an example of a package introduction processing to a tenant. It is a figure which shows the relationship between the package of an application area, and the application profile of a tenant area. It is an object diagram of an example showing an application profile. It is an image figure of an example of an icon label edit screen. It is an image figure of an example of an application setting edit screen. The items and values of application settings that can be selected by the end user in the case of scanning are shown. It is an image figure of other examples of an application initial data edit screen. It is an image figure of other examples of an application initial data edit screen. It is an image figure of an example of an application list screen. It is an image figure of the other example of an application setting edit screen. It is an image figure of an example of an application setting screen. It is an image figure of an example of the application setting screen in which the application instance ID is displayed. 6 is a flowchart showing preparation in an end user terminal when job printing is performed using a printer driver. FIG. 9 is an image diagram of an example of a port monitor setting screen for job printing. It is an image figure of an example of the application instance selection screen of the end user terminal which mounts the application for terminals. It is an image diagram of an example of an application instance selection screen of the image forming apparatus.

Hereinafter, embodiments of the present invention will be described with reference to the drawings.
[First Embodiment]
<System configuration>
FIG. 1 is a configuration diagram of an example of an information processing system according to the first embodiment. In the information processing system 1 of FIG. 1, a service providing system 10, a planning staff terminal 12, a sales staff member terminal 14, a system manager terminal 16, an end user terminal 18, and an image forming apparatus 20 are a network such as a LAN or the Internet. It is connected via 22.

The planning staff terminal 12 is, for example, a terminal device operated by a planning staff of the maker of the image forming apparatus 20. The planner accesses the service providing system 10 from the planner's terminal 12 to design products and add packages to be described later. The sales staff member terminal 14 is, for example, a terminal device operated by a sales staff member of the maker of the image forming apparatus 20. The sales staff member accesses the service providing system 10 from the sales staff member terminal 14 to open a tenant or introduce a package to the tenant. For example, a sales staff member opens a tenant or installs a package in a tenant in response to a work request after sales are sold and contracted. A tenant is opened for each organization such as a company, a group or a department.

The system administrator terminal 16 is an operation terminal operated by, for example, a system administrator on the user side. The system administrator accesses the service providing system 10 from the system administrator terminal 16 and prepares for use such as adding a user to a tenant and customizing application profile settings described later. Further, the system administrator logs in to the image forming apparatus 20 and prepares for the image forming apparatus 20 to access the service providing system 10 (device registration, URL registration, etc.). The system engineer may perform the preparation for use instead of the service engineer of the manufacturer.

The end user terminal 18 is an operation terminal operated by a tenant user (end user). The end user accesses the service providing system 10 from the end user terminal 18 and sets an individual application. In addition, the end user accesses the service providing system 10 from the end user terminal 18 or the image forming apparatus 20 and uses the “Scan To Storage” service or the “Job Print” service. The planning person terminal 12, the sales operation person terminal 14, the system administrator terminal 16, and the end user terminal 18 are information processing devices such as smartphones, mobile phones, tablet PCs, desktop PCs, notebook PCs, and the like.

The image forming apparatus 20 is an electronic device such as a laser printer or a multifunction peripheral (multifunction printer). The image forming apparatus 20 is equipped with a web browser for processing web content from the service providing system 10. The image forming apparatus 20 can process the “Scan To Storage” service and the “Job Print” service by processing the Web content provided from the service providing system 10.

The service providing system 10 is realized by one or more information processing devices. The service providing system 10 controls the system configuration management site accessed by the planning staff terminal 12 and the sales operation staff terminal 14, and the system management site accessed by the system management terminal 16 and the end user terminal 18. Further, the service providing system 10 manages tenants, users, application data and application profiles, and provides users with “Scan To Storage” services and “Job Print” services.

The configuration of the information processing system 1 in FIG. 1 is an example. For example, the service providing system 10 may be realized by being distributed to a plurality of information processing devices. Further, there may be a plurality of the planning staff terminal 12, the sales operation staff terminal 14, the system manager terminal 16, the end user terminal 18, and the image forming apparatus 20.

<Hardware configuration>
"Computer"
The planning staff terminal 12, the sales staff member terminal 14, the system manager terminal 16, and the end user terminal 18 in FIG. 1 are realized by a computer having the hardware configuration shown in FIG. 2, for example. Further, one or more information processing devices that realize the service providing system 10 are also realized by a computer having the hardware configuration shown in FIG.

FIG. 2 is a hardware configuration diagram of an example of a computer. The computer 500 of FIG. 2 includes an input device 501, a display device 502, an external I/F 503, a RAM 504, a ROM 505, a CPU 506, a communication I/F 507, an HDD 508, etc., which are interconnected by a bus B. The input device 501 and the display device 502 may be connected and used when necessary.

The input device 501 includes a keyboard, a mouse, a touch panel, etc., and is used by the user to input each operation signal. The display device 502 includes a display and the like, and displays the processing result by the computer 500.

The communication I/F 507 is an interface that connects the computer 500 to various networks. Thereby, the computer 500 can perform data communication via the communication I/F 507.

The HDD 508 is an example of a non-volatile storage device that stores programs and data. The stored programs and data include an OS that is basic software that controls the entire computer 500, application software that provides various functions on the OS, and the like. The computer 500 may use a drive device (for example, a solid state drive: SSD) that uses a flash memory as a storage medium instead of the HDD 508.

The external I/F 503 is an interface with an external device. The external device includes a recording medium 503a and the like. Accordingly, the computer 500 can read and/or write the recording medium 503a via the external I/F 503. The recording medium 503a includes a flexible disk, CD, DVD, SD memory card, USB memory and the like.

The ROM 505 is an example of a nonvolatile semiconductor memory (storage device) that can retain programs and data even when the power is turned off. The ROM 505 stores programs and data such as a BIOS executed when the computer 500 is started, OS settings, and network settings. The RAM 504 is an example of a volatile semiconductor memory (storage device) that temporarily holds programs and data.

The CPU 506 is an arithmetic device that realizes control and functions of the entire computer 500 by reading programs and data from a storage device such as the ROM 505 and the HDD 508 onto the RAM 504 and executing processing. The planning person terminal 12, the sales operation person terminal 14, the system administrator terminal 16, and the end user terminal 18 can realize various kinds of processing described later by the hardware configuration of the computer 500 shown in FIG. 2, for example. Further, the service providing system 10 can realize various kinds of processing described later by, for example, one or more computers having a hardware configuration shown in FIG.

<Image forming device>
The image forming apparatus 20 shown in FIG. 1 is realized by the hardware configuration shown in FIG. 3, for example. FIG. 3 is a hardware configuration diagram of an example of the image forming apparatus. The image forming apparatus 20 illustrated in FIG. 3 includes a controller 601, an operation panel 602, an external I/F 603, a communication I/F 604, a printer 605, a scanner 606, and the like.

The controller 601 includes a CPU 611, a RAM 612, a ROM 613, an NVRAM 614, an HDD 615, and the like. The ROM 613 stores various programs and data. The RAM 612 temporarily holds programs and data. The NVRAM 614 stores, for example, setting information and the like. Further, the HDD 615 stores various programs and data.

The CPU 611 realizes control and functions of the entire image forming apparatus 20 by reading programs, data, setting information and the like from the ROM 613, NVRAM 614, HDD 615, etc. onto the RAM 612 and executing processing.

The operation panel 602 includes an input unit that receives an input from a user and a display unit that displays. The external I/F 603 is an interface with an external device. The external device includes a recording medium 603a and the like. Thereby, the image forming apparatus 20 can read and/or write the recording medium 603a via the external I/F 603. The recording medium 603a includes an IC card, a flexible disk, a CD, a DVD, an SD memory card, a USB memory and the like.

The communication I/F 604 is an interface for connecting the image forming apparatus 20 to the network 22. Accordingly, the image forming apparatus 20 can perform data communication via the communication I/F 604. The printer 605 is a printing device for printing print data on an object to be conveyed. For example, the transported object is not limited to paper, such as paper, coated paper, cardboard, OHP, plastic film, prepreg, and copper foil. A scanner 606 is a reading device for reading image data (electronic data) from a document.

<Software configuration>
The service providing system 10 according to the present embodiment is realized by the processing blocks shown in FIG. 4, for example. FIG. 4 is a processing block diagram of an example of the service providing system according to the present embodiment. The service providing system 10 realizes the processing blocks as shown in FIG. 4 by executing the program.

The service providing system 10 of FIG. 4 has a system configuration management site control unit 30, an application data management unit 32, a system management site control unit 34, and a tenant/user management unit 36. The service providing system 10 also includes an application data storage unit 40, an application profile storage unit 42, and a tenant/user information storage unit 44.

The application data storage unit 40 stores application data described below. The application profile storage unit 42 stores an application profile described later. The tenant/user information storage unit 44 stores tenant information and user information.

The system configuration management site control unit 30 controls the system configuration management site accessed from the planning staff terminal 12 and the sales staff member terminal 14. The application data management unit 32 manages the application data stored in the application data storage unit 40 and the application profile stored in the application profile storage unit 42. The system management site control unit 34 controls the system management site accessed from the system administrator terminal 16 and the end user terminal 18. The tenant/user management unit 36 manages the tenant information and user information stored in the tenant/user information storage unit 44.

<Process>
In the information processing system 1 according to the present embodiment, processing from registration of a Web application (hereinafter referred to as an application) to be sold to a tenant to use of the application by an end user is performed in the procedure shown in FIG.

FIG. 5 is an example flowchart showing the processing procedure of the information processing system according to the present embodiment. In step S11, the planner accesses the system configuration management site of the service providing system 10 from the planner's terminal 12 to design the application initial data and register the package. Details of the design of the application initial data and the package will be described later.

In step S12, the sales staff member accesses the system configuration management site of the service providing system 10 from the sales staff member terminal 14 and opens a tenant or introduces a package to the tenant based on a work request after the sales and contract are made by sales. I do.

In step S13, the system administrator accesses the system management site of the service providing system 10 from the system administrator terminal 16 and prepares for use such as adding a user to a tenant and customizing application profile settings to be described later. Further, the system administrator logs in to the image forming apparatus 20 and prepares for the image forming apparatus 20 to access the service providing system 10. Through the process of step S13, the end user can use the packaged application installed in the tenant.

In step S14, the end user accesses the service providing system 10 from the end user terminal 18 or the image forming apparatus 20 and uses the application included in the package installed in the tenant. In addition, the end user may access the system management site of the service providing system 10 from the end user terminal 18 and perform personal application settings.

Here, the application initial data, the package, and the application profile in this embodiment will be described. FIG. 6 is a diagram for explaining the structure of the application initial data according to the present embodiment. As shown in FIG. 6, the application initial data has a configuration including a base application and application settings.

The base application is a module having a basic screen, and is, for example, a scan base application, a print base application, a storage base application, or the like. The application parts included in the base application are modules that control function settings such as scanning and printing and the operation of the image forming apparatus 20.

The application setting is a set of initial setting values of the application. The application settings include UI settings and flows. The UI settings are settings such as labels and icons. Further, the flow is a flow executed from the application part after scanning or before printing.

For example, a person in charge of planning a maker can design the application initial data shown on the right side of FIG. 6 and register it in the service providing system 10 from the system configuration management site. On the right side of FIG. 6, scan-to-storage application initial data, mark sheet scoring application initial data, and print from storage application initial data are shown as an example of the application initial data designed by the planner.

For example, the scan-to-storage application initial data has a scan base application as a base application and a cloud storage distribution flow as an application setting flow. The mark sheet scoring application initial data has a scan base application as a base application and a mark sheet scoring flow as an application setting flow.

The print from storage application initial data has a print base application as a base application and a cloud storage acquisition flow as an application setting flow. The planning staff of the maker can design the application initial data as shown in FIG. 6 which is a combination of the base application and the application setting and register it in the service providing system 10.

In addition, the planner of the maker can change the behavior of the application by changing the flow of the initial application data. For example, the planner can change the delivery destination of the scan or add the notification by email by changing the flow of the application initial data. As shown in FIG. 6, the planner of the maker can register the standard application initial data as well as the application initial data corresponding to the type of business and business in the service providing system 10. Also, a person in charge of planning at the manufacturer can customize the application initial data registered in the service providing system 10 to create and register new application initial data.

FIG. 7 is a diagram for explaining the structure of the package according to this embodiment. As shown in FIG. 7, the package is a package of one or more of the application initial data shown in FIG. For example, the planner creates a standard package, a package for a specific industry or a package for a specific business, and registers it in the service providing system 10.

FIG. 7 shows an example of a cloud storage package in which the scan-to-storage application initial data and the print-from storage application initial data shown in FIG. 6 are packaged. The person in charge of planning can prepare a package in advance (preparation of products) in consideration of how to sell the app, which is a product.

For example, sales sells/contracts to a customer the package as shown in FIG. 7 registered as a product in the service providing system 10. The sales staff member introduces the package sold and contracted by the customer to the tenant. Note that the package introduction to the tenant is a process of associating the package with the tenant by introducing (copying) the package from the application area to the tenant area as shown in FIG. 8, for example. FIG. 8 is a diagram for explaining the structure of the application profile according to the present embodiment.

The application area is an area in which packages are stored. The tenant area is an area provided for each tenant. Below, the package associated with the tenant is called the application profile. In the application profile, the initial setting value that the application initial data of the package had changes to the setting value of the tenant. The system administrator can change the setting value of the tenant in the application profile as described later. In addition, end users can define their own settings from the items that can be selected according to the setting value of the tenant.

For example, in FIG. 8, the application initial data included in the package is changed to the application instance included in the application profile. The application instance can also be copied in the tenant area as shown in FIG. The application instance ID is given to the application instance as unique identification information. The application instance ID is different between the application instance before copying and the application instance after copying shown in FIG.

FIG. 9 is a diagram illustrating the relationship among the package, the application profile, and the screen of the image forming apparatus. As shown in FIG. 9, the package changes to an application profile when applied to a tenant. A home screen as shown in FIG. 9 is displayed on the operation panel 602 of the image forming apparatus 20 based on the application profile associated with the tenant. The home screen corresponds to the application profile.

In addition, in the image forming apparatus 20, the user of the tenant changes the home screen displayed on the operation panel 602 of the image forming apparatus 20 as illustrated in FIG. 10. FIG. 10 is a diagram for explaining the transition of the home screen. As shown in the screen image on the upper left of FIG. 10, a list of application packages introduced to the tenant is displayed on the operation panel 602 of the image forming apparatus 20. The tenant user can display the home screen of the selected application package by selecting one application package from the list of application packages.

<<S11: Package registration>>
FIG. 11 is a flowchart of an example of package registration processing. The planning staff logs in to the system configuration management site of the service providing system 10 from the planning staff terminal 12 in steps S21 and S22.

If the login is successful, the planner registers the application initial data in the service providing system 10 from the planner terminal 12 in steps S23 and S24. For example, the system configuration management site control unit 30 displays an application initial data edit screen as shown in FIGS. 12 and 13 on the planning staff terminal 12, and accepts registration of application initial data from the planning staff.

12 and 13 are image diagrams of an example of the application initial data editing screen. The application initial data edit screen shown in FIGS. 12 and 13 shows an example of the scan-to-storage application. FIG. 12 shows an input field for application initial data setting. FIG. 13 shows an input field for application job settings.

Further, the process proceeds to steps S25 and S26, and the planner registers the package in the service providing system 10 from the planner's terminal 12. By the processing of steps S25 and S26, the package represented by the object diagram as shown in FIG. 14, for example, is registered in the application data storage unit 40 of the service providing system 10. FIG. 14 is an exemplary object diagram showing a package. As shown in FIG. 14, in the package, one or more applications and application initial data are associated with each other.

<<S12: Package introduction to tenants>>
FIG. 15 is a flowchart of an example of a package introduction process to a tenant. In step S31, the sales staff member requests the service providing system 10 to open a tenant from the sales staff member terminal 14.

In step S32, the system configuration management site control unit 30 of the service providing system 10 requests the tenant/user management unit 36 to create a tenant. In step S33, the tenant/user management unit 36 numbers a tenant ID and creates a tenant. In step S34, the system configuration management site control unit 30 registers the tenant system administrator as a user.

In step S35, the sales operation person in charge requests the acquisition of the package information registered in the service providing system 10 from the sales operation person in charge terminal 14. In step S36, the system configuration management site control unit 30 of the service providing system 10 requests the application data management unit 32 to acquire a package information list. The application data management unit 32 returns the package information list stored in the application data storage unit 40 to the system configuration management site control unit 30. The system configuration management site control unit 30 causes the sales staff member terminal 14 to display the information list of the packages stored in the application data storage unit 40.

In step S37, the sales operation person in charge requests the service introduction system 10 from the sales operation person's terminal 14 to select the package and introduce the package to the tenant. In step S38, the system configuration management site control unit 30 of the service providing system 10 requests the application data management unit 32 to introduce the package into the tenant. As shown in FIG. 8, the application data management unit 32 can introduce the package of the application area into the tenant area as an application profile. FIG. 16 is a diagram showing a relationship between a package in the application area and an application profile in the tenant area. As shown in FIG. 16, the application instance ID is given to the application instance.

The application profile storage unit 42 of the service providing system 10 registers an application profile represented by an object diagram as shown in FIG. 17, for example, by the processes of steps S37 and S38. FIG. 17 is an example object diagram showing an application profile.

<<S13: Preparing to use the application>>
The system administrator accesses the system management site of the service providing system 10 from the system administrator terminal 16 and prepares for use such as adding a user to a tenant and customizing application profile settings. For example, the system management site control unit 34 displays the icon/label edit screen as shown in FIG. 18 or the application setting edit screen as shown in FIG. 19 on the system administrator terminal 16 so that the system administrator can edit the icon/label. And accept application setting edits.

FIG. 18 is an image diagram of an example of the icon/label edit screen. FIG. 18 shows an icon/label edit screen corresponding to a certain home screen. The system administrator can edit the icon/label of the application instance corresponding to the application profile from the icon/label edit screen of FIG. 18.

FIG. 19 is an image diagram of an example of the application setting edit screen. FIG. 19 shows the application setting editing of the scan to storage application instance. The system administrator can edit the application settings of the scan-to-storage application instance from the application setting edit screen of FIG.

<<S14: Application use>>
The end user accesses the home screen of the service providing system 10 from the end user terminal 18 or the image forming apparatus 20 and uses the application included in the package installed in the tenant. End users can define their own settings in the personal area within the range selectable by the setting value of the tenant application instance.

<Customization range of application settings>
Here, the range of application settings that can be customized by the person in charge of planning and the system administrator will be described. For example, it is assumed that all the items that can be customized by the application are as follows.
All items:
・Icon ・Label ・Reading/Printing setting ・Default value ・List of selectable items ・Job setting ・Connection destination flow (External required for components belonging to all flows in the tenant)
Aggregation of service authorization information)
Input means (email, PM, Mobile, PC, NFC, MFP, printer,
Fax, electronic blackboard, MFP of other companies, cloud service of other companies)
・Authentication means (tenant ID/user name, email address, OIDC, PIN)
For example, the person in charge of planning can CRUD (create, read, update, delete) application initial data in the range of application settings as described below.
・Icon ・Label ・Reading/Printing setting ・Default value ・Selectable item list ・Metadata for setting screen generation ・Job setting ・Connection destination flow ・Injection means (email, PM, Mobile, PC, NFC, MFP, printer,
Fax, electronic blackboard, MFP of other companies, cloud service of other companies)
Further, the system administrator can CRUD the application instance in the range of the application settings as described below.
・Icon ・Label ・Reading/Printing setting ・Default value ・List of selectable items ・Authentication means (tenant ID/user name, email address, OIDC, PIN)
In addition, the end user can apply and use personal settings for each application instance within the following application setting range.
-Reading/printing settings-Default values (selectable from the list)
For example, the end user can define personal settings from the list of application setting items as shown in FIG. FIG. 20 shows the application setting items and values selectable by the end user in the case of scanning.

<Summary>
As described above, according to the information processing system 1 of the present embodiment, the service providing system 10 can manage the combination of the application and the application setting (application initial data). Further, the service providing system 10 can create a standard package, a package for a specific business type, a package for a specific business, and the like.

Further, according to the information processing system 1 of the present embodiment, the service providing system 10 can manage the combination of the application and the application setting (application instance) for each tenant. With such an application instance, in the information processing system 1 of the present embodiment, even the same application can be managed as different applications if the application settings are different.

Therefore, in the information processing system 1 of the present embodiment, even if the same application is used, if the application settings are different, the application list can be displayed as different applications. The application instance ID can be used to specify the application from the end user terminal 18 or the image forming apparatus 20.
[Second Embodiment]
In the first embodiment, a screen example of the scan to storage application is shown. For example, a screen example of the job print application is shown. For example, the system configuration management site control unit 30 displays an application initial data edit screen as shown in FIGS. 21 and 22 on the planning staff terminal 12 to accept registration of the application initial data from the planning staff.

21 and 22 are image diagrams of other examples of the application initial data editing screen. The application initial data edit screen shown in FIGS. 21 and 22 shows an example of the job print application. FIG. 21 shows an input field for application initial data setting. FIG. 22 shows an input field for application job settings.

Further, the system management site control unit 34 displays an application list screen as shown in FIG. 23 on the system administrator terminal 16 or the end user terminal 18, and accepts application selection from the system administrator or the end user. FIG. 23 is an image diagram of an example of the application list screen. The icons and labels displayed in the application list in FIG. 23 correspond to the application instances included in the application profile. Therefore, in the application list screen of FIG. 23, even if the same job print application is used, different application settings are displayed with different icons and labels. The icon and label to be displayed can be set in the application setting (UI setting) of the application instance.

Further, the system management site control unit 34 displays an application setting editing screen as shown in FIG. 24 on the system administrator terminal 16 to accept application setting editing from the system administrator. FIG. 24 is an image diagram of another example of the application setting edit screen. FIG. 24 shows an example of an application setting edit screen for performing a job retention period and print setting restriction. The system administrator can set options that can be set on the job print application from the application setting edit screen as shown in FIG.

Further, the system management site control unit 34 displays the application setting screen shown in FIG. 25 on the end user terminal 18 to accept the application setting from the end user. FIG. 25 is an image diagram of an example of the application setting screen. For example, the end user can define his/her own application setting within a range selectable by the setting value of the application instance of the tenant from the application setting screen of FIG. 25.

Further, the end user can display the application setting screen in FIG. 26 by switching from “print setting” to “port monitor setting” on the application setting screen shown in FIG. On the application setting screen of FIG. 26, the application instance ID of the application instance performing the application setting is displayed. The end user can know the application instance ID of the application instance for which the application setting is performed from the application setting screen of FIG. The end user can specify the application instance to submit the job by setting the application instance ID in the port monitor of the end user terminal 18. The port monitor is an example, and any application (client application) that operates on the end user terminal 18 may be used.

For example, when performing a job print from the end user terminal 18 using a printer driver, the preparation shown in FIG. 27 is required at the end user terminal 18. FIG. 27 is a flowchart showing preparation in the end user terminal when performing job printing using the printer driver.

In step S51, the end user installs the port monitor for job printing on the end user terminal 18. In addition, the process proceeds to step S52, and the end user performs printer driver setting for adding a printer driver to the end user terminal 18. Although the procedure for setting the printer driver differs depending on the OS, an icon corresponding to the added printer driver is displayed in the printer list.

In step S53, the end user selects a port monitor for job printing from the printer port selection screen of the added printer driver, and further selects addition of a new port. On the end user terminal 18, for example, a port monitor setting screen for job printing shown in FIG. 28 is displayed. FIG. 28 is an image diagram of an example of a port monitor setting screen for job printing.

The end user sets the application instance ID confirmed on the application setting screen of FIG. 26 on the job print port monitor setting screen of FIG. By the process of setting the application instance ID on the port monitor setting screen for job printing, the end user can set the port monitor in which the application instance ID is specified in the printer driver.

Therefore, the printer driver can determine the application instance to which the job is submitted, by the application instance ID specified in the port monitor. For example, the end user can use the job print according to the application setting of the application instance by executing the printing with the printer driver in which the application instance of the job print desired to be used is specified.

When the end user terminal 18 is a smartphone or the like equipped with a terminal application, for example, the application instance of the job print desired to be used may be selected from the application instance selection screen as shown in FIG. FIG. 29 is an image diagram of an example of an application instance selection screen of an end user terminal equipped with a terminal application. The application instance selection screen shown in FIG. 29 displays a list of job print application instances stored in the application profile storage unit 42 of the service providing system 10.

An application instance selection screen as shown in FIG. 30 is also displayed on the operation panel 602 of the image forming apparatus 20. FIG. 30 is an image diagram of an example of an application instance selection screen of the image forming apparatus. The application instance selection screen shown in FIG. 30 displays a list of job print application instances stored in the application profile storage unit 42 of the service providing system 10.

Therefore, in the information processing system 1 of the present embodiment, the same application having different application settings can be displayed as different applications in the application list of the end user terminal 18 or the image forming apparatus 20.

The information processing system 1 described in the present embodiment is an example, and it goes without saying that there are various system configuration examples according to the use and purpose. The image forming apparatus 20 is an example of the electronic device described in the claims. The service providing system 10 is an example of an information processing device that manages one or more Web applications used by an electronic device via a network. The application data management unit 32 is an example of application data management means. The system management site control unit 34 is an example of control means. The application instance ID is an example of identification information unique to the instance.

DESCRIPTION OF SYMBOLS 1 Information processing system 10 Service providing system 12 Planning person terminal 14 Sales operation person terminal 16 System administrator terminal 18 End user terminal 20 Image forming apparatus 22 Network 30 System configuration management site control section 32 Application data management section 34 System management site Control unit 36 Tenant user management unit 40 Application data storage unit 42 Application profile storage unit 44 Tenant user information storage unit 500 Computer 501 Input device 502 Display device 503 External I/F
503a recording medium 504 RAM
505 ROM
506 CPU
507 Communication I/F
508 HDD
601 Controller 602 Operation panel 603 External I/F
603a Recording medium 604 Communication I/F
605 Printer 606 Scanner 611 CPU
612 RAM
613 ROM
614 NVRAM
615 HDD
B bus

JP, 2014-127127, A

The claims 1 to achieve the above object comprises one or more information processing apparatus, an information processing system for managing one or more applications that the electronic device is used via a network, the same pre-Kia application, in association with each of a plurality of different settings, and the application data management means for managing a plurality of combination Seto consisting of the said application setting terminal device operated by a user depending on the reception of request for displaying a list of pre-Kia application from, characterized in that it has a control means for displaying before SL terminal a list of a plurality of combinations that are managed by the application data management unit And

Claims (9)

An information processing system that includes one or more information processing devices and manages one or more Web applications used by electronic devices via a network,
Application data management means for managing the same Web application having different settings in association with an organization as a plurality of instances including a combination of the Web application and the setting,
A display request for the web application list that specifies the organization is accepted from a terminal device operated by a user, and a list of a plurality of the instances managed in association with the organization is displayed on the terminal device as a list of the web applications. Control means to display,
An information processing system comprising: The setting includes an icon and a label for displaying the instance as the Web application,
The information processing system according to claim 1, wherein the control unit displays the list of the instances as a list of the Web applications on the terminal device using the icon and the label. The information processing system according to claim 2, wherein the control unit displays the list of the instances on the electronic device as a list of the Web applications using the icon and the label. The application data management means manages the instance by giving unique identification information to the instance,
The control unit displays the identification information unique to the instance on the terminal device upon receiving a display request of the identification information unique to the instance from the terminal device. The information processing system described in the item. The information processing system according to claim 4, wherein the terminal device uses the identification information unique to the instance to specify the instance into which the job is submitted to the information processing system. The information processing system according to claim 5, wherein in the terminal device, a user sets identification information unique to the instance in the client application for the Web application. An application management method executed by an information processing system, which includes one or more information processing devices and manages one or more Web applications used by an electronic device via a network,
An application data management step of managing the same Web application having different settings in association with an organization as a plurality of instances including a combination of the Web application and the setting,
A display request for the web application list that specifies the organization is accepted from a terminal device operated by a user, and a list of a plurality of the instances managed in association with the organization is displayed on the terminal device as a list of the web applications. Control steps to display,
An application management method comprising: An information processing apparatus that includes one or more information processing apparatuses and manages one or more Web applications used by an electronic device via a network,
Application data management means for managing the same Web application having different settings in association with an organization as a plurality of instances including a combination of the Web application and the setting,
A display request for the web application list that specifies the organization is accepted from a terminal device operated by a user, and a list of a plurality of the instances managed in association with the organization is displayed on the terminal device as a list of the web applications. Control means to display,
An information processing device comprising: An information processing apparatus that includes one or more information processing apparatuses and manages one or more Web applications used by electronic devices via a network,
Application data management means for managing the same Web application having different settings in association with an organization as a plurality of instances including a combination of the Web application and the setting,
A display request for the web application list that specifies the organization is accepted from a terminal device operated by a user, and a list of a plurality of the instances managed in association with the organization is displayed on the terminal device as a list of the web applications. Control means to display,
Program to function as.