JP2020060997A - Commodity sales data processing system and program - Google Patents

Abstract

To provide a commodity sales data processing system and a program capable of easily confirming a specific content (a providing reason) about a point assignment.SOLUTION: A POS system (a commodity sales data processing system) 1 providing points according to a transaction includes point calculating and providing means for calculating and providing points with respect to a transaction (such as a CPU 201 executing steps ST1-5, ST3-6 for performing point processing and storing a point providing reason) and output means for outputting the point providing reason obtained by the point calculating and providing means (such as a CPU 201 executing steps ST1-8 to ST1-11 for displaying the points or point details when a request for displaying the points or a request for displaying the point details is made).SELECTED DRAWING: Figure 15

Description

  The present invention relates to a product sales data processing system and a program for performing product registration, settlement, point addition, etc. in a supermarket or the like.

  2. Description of the Related Art Conventionally, in stores such as supermarkets and convenience stores, POS registers are used for product registration and payment. In many cases, points are awarded when the transaction is made. This kind of point has different grant conditions depending on the purchase amount of the customer, the day of the week, the unit of the product, etc. (for example, per 100 yen, 0.5 points or 1.0 points depending on the date and time, the day of the week, and the product). Or 3.0 points). There are also eco-points when shopping bags are not required, and store-visit points that can be given only by visiting the store.

JP, 2003-168166, A

  Conventionally, a store clerk or a customer can easily recognize newly added present points or accumulated points obtained by adding past points to the present points, because they are displayed on a display screen of a POS register or a receipt. be able to. However, as described above, there are various conditions for granting points, and the point calculation formula differs depending on the day or time. Therefore, it is easy to recognize what kind of grant condition the points were granted. I couldn't. For this reason, for example, even when a store clerk receives an inquiry from a customer, the store clerk cannot often explain why the points are given.

  The present invention has been made in view of the above points, and an object thereof is to provide a merchandise sales data processing system and a program capable of easily confirming the specific content (reason for giving) of points.

The present invention is a product sales data processing system for giving points according to a transaction, wherein point calculation giving means for calculating and giving points for the transaction, and output for outputting the point giving reason by the point calculation giving means. And means are provided.
According to the present invention, since the reason for giving points is output to the output means, it is possible to easily confirm the specific content (reason for giving) of points. Thereby, for example, even if the salesclerk receives an inquiry from the customer, the salesclerk can easily explain why the points are given.

Further, in the invention, in addition to the above characteristics, the output means is at least one of a screen display means for displaying the point giving reason on a screen and a print displaying means for printing and displaying the point giving reason. It is characterized by that.
According to the present invention, the reason for giving points can be easily confirmed by at least one of the screen display means and the print display means.

Further, in addition to the above characteristics, the present invention further comprises storage means for storing the point giving reason of points given for each transaction in association with each transaction, and the output means relates to a requested past transaction. The point giving reason is characterized by being read out from the storage means and displayed.
According to the present invention, it is possible to display the reason for granting points relating to past transactions. For example, when the same product as the product traded last time is traded, even if the granted points are different, the reason is Can be easily explained to the customer.

Further, in addition to the above features, the present invention is characterized in that the output means divides and displays the point giving reason for each of a plurality of transaction items in one transaction by dividing each of the displayed transaction items.
According to the present invention, the reason for giving points can be more easily confirmed.

In addition to the above-mentioned features, the present invention is characterized in that the division display part of the point giving reason for each of a plurality of transaction items in one transaction also displays the calculation formula of the point giving reason.
According to the present invention, since the point calculation formula is displayed, it is possible to more specifically and easily confirm the reason for giving points.

  Further, the present invention is a program for operating a product sales data processing system for giving points according to a transaction, comprising a point calculation giving step for calculating and giving points for the transaction, and point giving by the point calculation giving means. And an output step for outputting the reason.

  According to the present invention, it is possible to easily confirm the specific content (reason for giving) of points.

It is a block diagram showing an example of 1 composition of goods sales data processing system (POS system) 1. 3 is a block diagram showing a configuration of a registration POS register 20. FIG. It is a block diagram showing a configuration of a settlement POS register 30. It is a figure which shows the small plan surface G1. It is a figure which shows the point provision reason display screen (point display screen) G21. It is a figure which shows the point addition reason detailed display screen (point detailed display screen) G23. It is a figure which shows receipt R10-1. It is a figure which shows receipt R10-2. It is a figure which shows receipt R10-3. It is a figure which shows the part which displayed the point provision reason of the receipt R20-2. It is a figure which shows the part which displayed the point provision reason of the receipt R20-3. It is a figure which shows the part which displayed the point provision reason of the receipt R30-2. It is a figure which shows the part which displayed the point provision reason of the receipt R30-3. It is a figure showing an example of operation processing of goods sales data processing system 1. It is a figure which shows an example of the goods registration process in step S20-step S22. It is a figure which shows an example of the receipt issuing process in step S34-step S35. It is a schematic operation | movement flow diagram which shows an example of operation | movement when displaying the past transaction. It is a figure which shows the small plan surface G1 'which displayed the point provision reason. It is a figure which shows the electronic journal screen G3. It is a figure which shows the electronic journal screen G4 which displayed the point provision reason. It is a figure which shows the detailed reason display screen (point detailed display screen) G43.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings. FIG. 1 is a block diagram showing a configuration example of an embodiment of a product sales data processing system (hereinafter referred to as “POS system”) 1 according to the present invention. As shown in FIG. 1, in the present embodiment, a POS system 1 includes a store controller (management device) 10, a registration device (hereinafter referred to as “registration POS register”) 20, and three settlement devices (hereinafter referred to as “settlement”). POS register ”) 30). The store controller 10, the registration POS register 20, and the three settlement POS registers 30 are connected to each other by a wired or wireless LAN 11.

  The configuration of the POS system 1 shown in FIG. 1 is an example, and for example, a plurality of registration POS registers 20 may be provided, the number of the payment POS registers 30 may be further increased, or the payment POS register 30 may be provided. You can reduce the number. Further, the store controller 10, the registration POS register 20, and the settlement POS register 30 do not necessarily have to be connected by the LAN 11. In that case, data can be exchanged by using power line communication or the like that realizes high-speed communication by utilizing electric wiring. Further, the store controller 10 can be omitted by allowing the registration POS register 20 to have the function of the store controller 10.

  The POS system 1 is also connected to the point server 40 via a network (including cloud) 50 such as the Internet. The point server 40 is connected to a large number of systems (not shown) including the POS system 1 via the network 50, and constitutes an independent point system different from the POS system 1.

  The store controller 10 is a computer that controls the POS system 1 and manages various information such as a product master. The store controller 10 appropriately sends the latest product master to the registration POS register 20 and each settlement POS register 30. Here, the product master is a file that stores product information such as product identification information, product name, and selling price of each product, and is appropriately updated.

  The registration POS register 20 performs processing (including closing processing) of registering data of products that the customer intends to purchase, and processing such as points used by the customer. Data registration is performed by, for example, reading a barcode attached to a product. The processing such as points is performed by reading the bar code attached to the membership card of the customer. Therefore, the registration POS register 20 is provided with, for example, a scanner that reads a bar code (product code) attached to a product purchased by a customer by operating a store clerk. In the present application, the data regarding the product registered by the registration POS register 20 and used in the settlement process will be referred to as registration data. The registration data includes the amount of money of all the products to be purchased, that is, the total amount of money, the unit price and the number of individual products, information about points, and the like. Note that the registration data may be identification information (code information, etc.) that calls the amount of money of all the products to be purchased, that is, the total amount of money, information on the unit price or the number of individual products, information about points, and the like. In this case, the settlement POS register 30 makes a request to the store controller 10 or the registration POS register 20 having the function of the store controller 10 based on the above-mentioned identification information (code information or the like) to receive the registration data. You may Further, the registration POS register 20 receives and manages status information from each settlement POS register 30. Further, the store controller 10 may receive and manage status information from each settlement POS register 30. In this case, the registration POS register 20 may receive the status of each settlement POS register 30 from the store controller 10 that receives and manages the status information from each settlement POS register 30. Further, the registration POS register 20 receives and stores the status information of each settlement POS register 30, and the store controller 10 stores the status information of each settlement POS register 30 stored in the registration POS register 20. It may be received from and stored. In this way, if the status information of each settlement POS register 30 is stored in the registration POS register 20, the store controller 10, etc., in the case where some device cannot acquire the status information due to some trouble. Even in this case, the status information of each settlement POS register 30 can be mutually complemented and restored, so that the recovery processing can be performed quickly. The "points and the like" include, in addition to the points that can be used for payment, information such as, for example, cash vouchers or coupons such as discounts and discount tickets.

  Further, the registration POS register 20 selects the settlement POS register 30 as the transmission destination of the registration data according to the status information. At that time, the registration POS register 20 determines which payment POS register 30 should be used by the customer who is currently registering the product, to make the payment so that the waiting time can be minimized based on the status information. That is, the registration POS register 20 selects the optimum one from the plurality of settlement POS registers 30. The registration POS register 20 selects, for example, a free settlement POS register 30. Alternatively, when all the settlement POS registers 30 are filled with customers, the registration POS register 20 selects the settlement POS register 30 that seems to be the earliest available. Then, the registration POS register 20 transmits the registration data to the selected settlement POS register 30. A customer who wants to purchase the product indicated by the registration data can operate the settlement POS register 30 to which the registration data is transmitted and perform the settlement process by himself. The settlement process is a process of paying and paying for the price of a product to be purchased by selectively using cash, electronic money, a credit card, or the like. The registration POS register 20 is not limited to selecting the settlement POS register 30 that is the destination of the registration data according to the status information. For example, the registration POS register 30 that is the destination of the registration data may be selected. The transmission order (transfer order) may be determined in advance, and the transmission may be performed according to the transmission order (transfer order). Even when the registration data is transmitted in this transmission order (transfer order), whether to transmit (transfer) depending on whether or not the payment POS register 30 in the corresponding order is free (not used). To judge. Therefore, when the settlement POS register 30 corresponding to the transmission order (transfer order) is not empty, the registration data may be transmitted to the settlement POS register 30 set to the next transmission order. In this way, the settlement POS register 30 to which the registration data is to be transmitted may be selected based on the transmission order (transfer order) and the status information of the settlement POS register 30. The store controller (management device) 10 may have a function of selecting the settlement POS register 30 to which the registration data is transmitted. In this case, a method of selecting the settlement POS register 30 as the transmission destination based on the status information, or the transmission order (selection order) of the settlement POS register 30 and the current status information of the settlement POS register 30 in that order It is preferable to provide any one of the methods for selecting the settlement POS register 30 which is the destination of the registration data based on the above.

  The above status information is information indicating the progress status of the settlement process in the settlement POS register 30. The progress status is divided into waiting status, settlement, receipt issuance, empty status, accounting hold, trouble occurrence, and the like. Based on this progress status, the registration POS register 20 performs a determination process of which settlement POS register 30 to select. For example, the registration POS register 20 preferentially selects the clearing POS register 30 in an empty state. If there is no clearing POS register 30 in the empty state, the one for which the receipt is issued is selected. The above-mentioned three progress statuses of the waiting state, the settlement, and the receipt issuance indicate the stage of the settlement process, and the progress is shifted from the standby state to the settlement, or from the settlement to the receipt issuance. Therefore, the progress is progressing during the receipt issuance rather than during the settlement, and if there is no empty one, select the one that is issuing the receipt, and the payment POS register that seems to be the earliest empty 30 can be selected.

  Further, the registration POS register 20 performs the following display processing when transmitting the registration data currently undergoing the product registration work to the settlement POS register 30 selected as described above. For example, the registration POS register 20 displays the status information received from each settlement POS register 30 on a display screen (display unit 205 described below) such as a touch panel included in the registration POS register 20. This display may be performed not only when the registration data is transmitted, but also during the registration process or during the idle time, constantly or at any time while updating. Further, when the registration data is transmitted, the registration POS register 20 displays so that the clerk or the customer can know which settlement POS register 30 the registration data has been transmitted to. For example, when the message is displayed to a clerk, the clerk can verbally inform the customer. The display method in this case is arbitrary. For example, the status information of each settlement POS register 30 is displayed on a touch panel or the like (display unit 205 described below) installed for the clerk in the registration POS register 20, and the transmitted settlement POS register 30 is supported. This can be done by highlighting the status information to be displayed. Further, a guide indicating the settlement POS register 30 of the transmission destination may be displayed on the display unit (display unit 205a described below) of the registration POS register 20 facing the customer. Further, a receipt for guiding the corresponding settlement POS register 30 (for example, a number tag receipt on which the number of the settlement POS register 30 is printed) may be issued and handed to the customer.

  Note that the clerk may manually select the settlement POS register 30. For example, the clerk judges by looking at the status information and presses the button for selecting the POS register 30 for payment (the payment machine selection buttons G19-1 to G19-3 in FIG. 4 below) displayed on the touch panel for payment. The POS register 30 may be selected. In addition, in order to assist the clerk in making a decision, in the display of the status information, the POS register 30 for settlement which is vacant (or may be vacant) may be highlighted.

  Further, the registration POS register 20 may print all purchase contents (including point contents) of the product purchased by the customer. In this case, the customer can confirm the registered contents (including point contents) using the registration POS register 20 by looking at the print result before operating the payment POS register 30 to perform the payment process. it can.

  On the other hand, the settlement POS register 30 is a device for the customer to operate the settlement by himself / herself, and is an automatic change / billing machine, a card reader (for example, for a credit card or a point card), an RF (Radio Frequency) reader. A payment device such as electronic money is provided. The settlement POS register 30 also transmits status information to the registration POS register 20 at any time.

  In addition, when the settlement POS register 30 receives the above registration data from the registration POS register 20, the settlement POS register 30 informs the customer so that he / she may come to the settlement POS register 30 (that is, guide the customer). ) Do. An example of the notification is to display character information such as a predetermined number on the entire screen of the display unit included in the settlement POS register 30. The character information such as the number is information that the registration POS register 20 (or a store clerk who operates the registration POS register 20) separately notifies the customer. The customer may go to the settlement POS register 30 displaying his / her own number, for example. Further, as another example of the notification, there is a guidance by turning on a predetermined lamp included in the settlement POS register 30. For example, it lights up in a specific color, and the customer goes to the POS register 30 for settlement of the specified color. It may also be blinking or the like. Further, as another notification example, the membership card No. may be displayed on the screen of the settlement POS register 30. This membership card number is read in the registration POS register 20, for example. The customer will go to the POS register 30 for settlement, which informs his / her membership card number.

  In addition, the settlement POS register 30 enters a standby state after the notification. In other words, the payment POS register 30 is in a state of waiting for an instruction to start the payment processing corresponding to the received registration data after the notification. As an example of canceling the standby state, for example, when the customer touches the display screen of the settlement POS register 30 (or presses some button), the settlement process is automatically started. Nothing is displayed on the screen until touched, or only the number is displayed as in the above notification example. Alternatively, the settlement POS register 30 may detect whether or not a customer approaches by using a human sensor and start the settlement process. Also in this case, the screen can be hidden or the number can be displayed until the detection. The settlement POS register 30 starts the settlement process when the human sensor detects the approach of a person. Alternatively, a camera can be used instead of the human sensor. For example, cameras may be installed in the settlement POS register 30 and the registration POS register 20, and the settlement process may be started only when the same person approaches by face recognition.

  The flow of the settlement process for the settlement POS register 30 in the standby state can be performed as follows, for example. (1) First, a payment method is selected. Either cash, credit card, electronic money, or the like or a combination thereof is selected according to the operation of the customer. (2) Next, payment is executed. Payment is performed by inserting cash into a bill or coin input / output port of the settlement POS register 30, paying change, or reading a card with a card reader. (3) Next, a receipt is issued using the printing unit of the settlement POS register 30. On the receipt, for example, a list of purchased products, the total purchase amount, the received amount, the fishing amount, the contents of points, etc. are printed. (4) Then, the settlement POS register 30 ends the settlement process and becomes empty.

  The payment method in the settlement POS register 30 may be declared in the registration POS register 20. In this case, the payment method information is sent from the registration POS register 20 to the settlement POS register 30, and the settlement POS register 30 starts the process from the operation (2).

  Next, with reference to FIGS. 2 to 3, a configuration example of the registration POS register 20 and the settlement POS register 30 of FIG. 1 will be described. FIG. 2 is a block diagram showing the configuration of the registration POS register 20. FIG. 3 is a block diagram showing the configuration of the settlement POS register 30.

  As shown in FIG. 2, the registration POS register 20 includes a CPU 201, a ROM 202, a RAM 203, a scanner unit 204, a display unit (for clerk) 205, a display unit (for customer) 205 a, and an operation unit 206. A communication unit 207, a buzzer 208, a receipt issuing unit (hereinafter referred to as “printing unit”) 209, and a magnetic card reader 211 are provided. These can communicate with each other via a bus.

  The CPU 201 is a central processing unit, and controls the operation of the registration POS register 20 by reading and executing a program stored in the ROM 202. The ROM 202 is a read-only memory, and stores a program (including a program that causes the CPU 201 to execute the processes of FIGS. 14, 15, and 17 described below) in advance.

  The scanner unit 204 optically reads a barcode (product code) attached to a product, a barcode (membership number, etc.) attached to a membership card, and the like. The RAM 203 is a read / write memory at any time and stores various information. For example, the RAM 203 stores product information based on a barcode read by the scanner unit 204, information such as points, status information received from the settlement POS register 30, and the like. Further, for example, the RAM 203 may store a history of operation of operation buttons. The information such as points may be stored by reading the membership card and reading the information such as points of the corresponding member from the member file stored by the store controller (management device) 10. The point information is, for example, the bar code (membership number) of the membership card read by the scanner unit 204, and the point information stored in the point server 40 via the store controller 10 based on the read information for identifying the member. May be read and stored in the RAM 203.

  The display unit (for clerk) 205 and the display unit (for customer) 205a display various information. For example, the display unit (for clerk) 205 and the display unit (for customer) 205a display information (for example, product name, price, etc.) acquired from the product master, point information, and the like. Further, the display unit (for clerk) 205 is a touch panel (for example, a liquid crystal touch panel) and displays various information for the clerk. Further, the display unit (for clerk) 205 accepts an operation input for product information (product code etc.) preset and registered by operating an operation button (preset button) displayed in an area on the screen. .

  The operation unit 206 includes various operation buttons (subtotal key, current total key, numeral key, correction key, preset key, etc.) for operating the registration POS register 20. For example, the operation unit 206 receives an operation input for product information (product code or the like) preset and registered in the preset key by operating the operation button (preset key).

  The communication unit 207 communicates with other devices via the LAN 11. The buzzer 208 generates a buzzer sound when the clerk needs to confirm the operation.

  The printing unit 209 prints information indicating registration data and the like as necessary. However, printing of the registration data can be omitted in this embodiment. As described above, the printing unit 209 may print information on the receipt (print medium) for guiding the settlement POS register 30 that is the destination of the registration data (accounting data) selected according to the status information. Good. Further, the printing unit 209 may print information such as points on a receipt and issue it. The magnetic card reader 211 magnetically reads the membership number from the magnetic data attached to the membership card. That is, for example, when the membership card uses a barcode, the scanner unit 204 may be used for reading, and when magnetic data is used, the magnetic card reader 211 may be used for reading.

  On the other hand, as shown in FIG. 3, the settlement POS register 30 includes a CPU 301, a ROM 302, a RAM 303, a scanner unit 304, a display unit 305, an operation unit 306, a communication unit 307, a buzzer 308, and a printing unit. A unit 309, a settlement unit 310, a sign pole 311 and a human detection sensor 312 are provided. These can communicate with each other via a bus.

  The ROM 302 is a read-only memory that stores programs. The CPU 301 is a central processing unit, and controls the operation of the settlement POS register 30 by reading and executing a program stored in the ROM 302.

  The RAM 303 is a read / write memory that stores various information at any time. For example, the RAM 303 stores the product master acquired from the store controller 10, the purchase details of the product indicated by the two-dimensional code or the barcode read by the scanner unit 304, the point information, and the like. As an example of reading a two-dimensional code or a bar code by the scanner unit 304, for example, in the registration POS register 20, the status information of the settlement POS register 30 cannot be acquired due to some circumstances (for example, when a trouble occurs). It is possible that the registration POS register 20 prints a two-dimensional code or bar code used for accounting on the accounting slip because of the situation. The scanner unit 304 can also optically read a bar code (membership code) attached to, for example, a membership card or the like, if necessary.

  The display unit 305 displays various information on the screen under the control of the CPU 301. Further, the display unit 305 stores the history of the operation buttons displayed on the screen (for example, the number of operations, the operation order, etc.) in the RAM 303 for each operation button.

  The operation unit 306 includes various operation buttons (correction key, preset key, etc.) for operating the settlement POS register 30. For example, the operation unit 306 receives the correction of the operation input by operating the operation button (correction key).

  The communication unit 307 communicates with other devices via the LAN 11. For example, it connects to the store controller 10 and acquires the latest product master from the store controller 10.

  When an error or the like occurs, the buzzer 308 generates a buzzer sound that notifies the error. When the settlement process (that is, settlement of the purchase price of the product) is completed, the printing unit 309 prints and issues the settlement receipt that the customer brings back.

  The settlement unit 310 includes a change ticket machine, a credit card reader, an electronic money reader, and the like, and their control units. The settlement unit 310 can be used to perform settlement processing using cash, credit, or electronic money. Done. The settlement unit 310 performs settlement with cash by a change ticket machine, and outputs the result of executing the settlement (for example, information indicating whether or not the settlement is successful) to the CPU 301 via the bus. The change bill machine includes a bill insertion slot for inserting and ejecting bills, a coin insertion slot for inserting coins, and a change ejection port for ejecting change. In addition, the payment unit 310 executes payment by credit, and outputs the result of executing the payment to the CPU 301 via the bus. Further, the settlement unit 310 executes settlement using electronic money, and outputs the settlement result to the CPU 301 via the bus.

  The sign pole 311 has a plurality of color indicator lights, and by lighting or blinking these indicator lights, information indicating that the settlement POS register 30 is the selected device can be notified or operated. Notify that there is. The human detection sensor 312 is a sensor that detects the presence of a person (customer) in a predetermined area in front of the settlement POS register 30.

  Next, with reference to FIG. 14, an operation example of the POS system 1 described with reference to FIGS. 1 to 3 will be described. In the operation example shown in FIG. 14, it is assumed that transmission / reception of predetermined data has been completed between the store controller 10, the registration POS register 20, and each settlement POS register 30. Therefore, only the processes in the registration POS register 20 and each settlement POS register 30 and the exchange of data between them are shown. Further, in FIG. 14, the three settlement POS registers 30 shown in FIG. 1 are shown as settlement POS registers 30a to 30c. Further, in the operation example of FIG. 14, it is assumed that all the three settlement POS registers 30a to 30c are in an empty state at the start.

  Now, in step S11, S14, and S17, if the status information indicating that the three settlement POS registers 30a to 30c are empty is transmitted to the registration POS register 20, the registration POS register 20 will be described. Respectively receives the status information (steps S12, S15 and S18). Then, the registration POS register 20 stores the status information of each of the settlement POS registers 30a to 30c in a predetermined storage area of the RAM 203 (steps S13, S16 and S19).

  Next, in step S20, it is assumed that a customer visits the registration POS register 20 and a salesclerk performs a predetermined operation on the operation unit 206 to start the product registration processing. Thereafter, the scanner unit 204, the display unit 205, and the operation unit 206 are used to perform registration processing of product data that the customer intends to purchase and processing such as points. Then, in step S21, the product registration process ends, and the store clerk performs a predetermined operation (closing process or the like) on the operation unit 206, thereby ending the product registration process. In step S21, registration data (accounting data) to be transmitted to one of the settlement POS registers 30 is generated.

  Here, the store clerk (or the registration POS register 20) performs a process of selecting the settlement POS register 30 to which the registration data is to be transmitted (step S22). In step S22, the clerk refers to each status information of each settlement POS register 30a to 30c stored in a predetermined storage area of the RAM 203, and, for example, the POS register 30a to 30c for settlement in which the clerk is in an empty state. Select by pressing the button. Alternatively, the registration POS register 20 refers to each status information of the respective payment POS registers 30a to 30c stored in a predetermined storage area of the RAM 203, and the progress of the payment processing is most advanced based on each status information ( That is, the POS register for settlement is automatically selected, which is vacant or has the highest possibility of becoming vacant the earliest. In any of the selection methods, in this example, the settlement POS register 30a is selected in step S22.

  Next, the registration POS register 20 transmits the registration data to the settlement POS register 30a which is the transmission destination of the registration data set in step S22 (step S23). On the other hand, the settlement POS register 30a receives the registration data (step S24). The transmission and reception of registration data between the registration POS register 20 and the settlement POS register 30a are performed via the store controller 10. For example, the registration POS register 20 sends the registration data to the store controller 10, and the store controller 10 sends the registration data to the designated settlement POS register 30a. Alternatively, the registration POS register 20 sends the registration data to the store controller 10. Then, the payment POS register 30a may send the registration data to the store controller 10 and the like. In some cases, the registration data may be directly transmitted and received between the registration POS register 20 and the settlement POS register 30a without going through the store controller 10.

  Note that, for example, the destination to which the registration POS register 20 transmits the registration data is set in advance on the registration POS register 20 side (for example, the settlement POS register 30a), and the registration POS register 20 is set as described above. When the registration data is transmitted to the settlement POS register 30a and the settlement POS register 30a that has received the registration data can perform the settlement process, the registration POS register 20 that has transmitted the registration data is notified that the settlement process is possible. Morphology is also conceivable. If the settlement POS register 30a that has received the registration data cannot perform settlement processing, the destination to be transmitted next (for example, the settlement POS register 30b) is set in the settlement POS register 30a, and the settlement POS register 30a is set. The registration data is transmitted to the next settlement POS register 30b in which 30a is set. When the next settlement POS register 30b that receives the registration data can perform the settlement process, the registration POS register 20 that has transmitted the registration data is notified that the settlement process is possible.

  Returning to the original, the registration POS register 20 that has transmitted the registration data in step S23 displays that the settlement POS register that has transmitted the registration data is the settlement POS register 30a, and the settlement POS register 30a A receipt describing the contents such as numbers and points is issued (step S25). On the other hand, the settlement POS register 30a that has received the registration data in step S24 notifies that the registration data has been received, and shifts to the standby state of the settlement processing (step S26).

  Next, the settlement POS register 30a transmits status information indicating a standby state (step S27). The registration POS register 20 receives the status information from the settlement POS register 30a (step S28), and updates the status information of the settlement POS register 30a stored in a predetermined storage area of the RAM 203 from an empty state to a standby state. Yes (step S29).

  Here, when the customer arrives at the settlement POS register 30a and a predetermined operation is performed on the operation unit 306 or the like, or when the person detection sensor 312 detects the approach of a person, the settlement process is started ( Step S30). In the payment processing started in step S30, the operation method and the like are displayed on the display unit 305, and the payment method is selected and the payment is performed by the selected payment method according to the customer's operation. When the settlement POS register 30a starts the settlement process in step S30, the settlement POS register 30a transmits status information indicating that settlement is in progress (step S31). The registration POS register 20 receives the status information from the settlement POS register 30a (step S32), and updates the status information of the settlement POS register 30a stored in the predetermined storage area of the RAM 203 from the standby state to the settlement. Yes (step S33).

  Next, when the settlement process by the predetermined settlement method is completed in the settlement POS register 30a (step S34), the settlement POS register 30a starts the receipt issuing process (step S35). When the settlement POS register 30a starts the receipt issuing process in step S35, the settlement POS register 30a transmits status information indicating that the receipt is being issued (step S36). The registration POS register 20 receives the status information from the settlement POS register 30a (step S37), and the status information of the settlement POS register 30a stored in a predetermined storage area of the RAM 203 is settled or a receipt is issued. Update (step S38).

  Next, when the receipt POS register 30a finishes issuing the receipt (step S39), it shifts to an empty state and transmits status information indicating that the receipt is empty (step S40). The registration POS register 20 receives the status information from the settlement POS register 30a (step S41), and changes the status information of the settlement POS register 30a stored in a predetermined storage area of the RAM 203 from a receipt issuance state to an empty state. Update (step S42).

  As described above, in the POS system 1 of the present embodiment, one of the settlement POS registers 30 is selected by the registration POS register 20, and the settlement processing according to the customer's operation using the settlement POS register 30. Is done.

  Next, with reference to FIG. 15, an example of the product registration process in steps S20 to S22 of FIG. 14 will be described. As shown in FIG. 15, when the product registration process is started by a store clerk performing a predetermined operation on the operation unit 206, the registration POS register 20 displays a predetermined product registration (not shown) on the display unit 205. The screen is displayed, and the product is registered using the product registration screen, the scanner unit 204, and the operation unit 206 (steps ST1-1 and ST1-2). The registration of the product is performed by reading the barcode of the product that the customer intends to purchase using the scanner unit 204, pressing the product displayed on the product registration screen, or the like.

  The above-described product registration operation and point processing operation are repeated as many times as necessary (step ST1-3) until a tightening instruction is given (step ST1 to step ST3).

  Then, when the registration of all the products is completed, the clerk presses the tightening button (subtotal button) on the display unit 205 or the operation unit 206 to give a tightening instruction (step ST1-3) and perform the tightening process (step ST1-3). ST1-4).

  At this time, if the customer is a point member, the information of the point card of the customer who is a point member is read in advance by the scanner unit 204 or the magnetic card reader 211 (or the display unit 205 or the operation). (Enter the number manually in section 206). Then, in step 1-5, point processing is performed for calculating and accumulating points for the price of each purchased product, or discounting the payment price using the accumulated points. Further, as one of the point processing, for example, eco-points that do not require shopping bags are input to accumulate eco-points, or store-approach points that are given only by visiting a store are accumulated. The point accumulation and use data is directly exchanged with the point server 40. As a result, the information of the point server 40 is directly rewritten. At the same time, the RAM 203 stores in detail, in addition to the accumulation and use data of the points (data of the point processing), the reason why the points are given (step ST1-6). That is, although the point varies depending on the date and time, the day of the week, the type of product, etc., the detailed reason for giving the point is stored.

  Next, the CPU 201 displays the small plan surface on the display unit 205 (step ST1-7). FIG. 4 is a diagram showing an example of the small plan surface G1. As shown in the same figure, the registered product display column G11, the subtotal display column G13, the total amount display column G14 are displayed on the small plan surface G1, and the point button G15, the point detail button G17, and the payment are displayed. Machine selection buttons G19-1 to G19-3 and the like are displayed. Usually, after this, when any one of the payment machine selection buttons G19-1 to G19-3 is pressed, the step ST1- is performed via the "N" in the step ST1-8 and the "N" in the step ST1-10. 12, and proceeds to step S22 described in FIG. At this time, which one of the payment machine selection buttons G19-1 to G19-3 is in an empty state, or the payment machine that has become the most idle state and the time has elapsed, or there is no empty state, but the earliest available It is convenient to make an appropriate selection of the payment machine selection buttons G19-1 to G19-3 by displaying the payment machine that is likely to be in a state or the like. When the CPU 201 automatically selects the most appropriate settlement POS register 30, the display of the settlement machine selection buttons G19-1 to G19-3 becomes unnecessary.

  On the other hand, when the customer asks about the point-related content in the state in which the small plan surface G1 is displayed (step ST1-7), the clerk presses the point button G15 (“Y” in step ST1-8). Then, the process proceeds to step ST1-9, and a point giving reason display screen (hereinafter referred to as "point display screen") G21 as shown in FIG. 5 is displayed as a pop-up screen. On this point display screen G21, the accumulated points up to the previous time, the present point, the breakdown of the present point (basic points, product multiplying points 3 times, product multiplying points 2 points), and the present cumulative points Is displayed. As a result, the clerk can explain the reason (content) for giving points to the customer.

  Further, in the state in which the small plan surface G1 is displayed (step ST1-7) or in the state in which the point display screen G21 is displayed (step ST1-9), the customer asks for more detailed content regarding points. In this case, when the clerk presses the point detail button G17 (“Y” in step ST1-10), the process proceeds to step ST1-11, and a point-giving reason detail display screen (hereinafter, “point detail display”, for example, as shown in FIG. 6 is displayed. G23) is displayed as a pop-up screen. On the point detail display screen G23, in addition to the contents displayed on the point display screen G21, a basic point calculation formula, a product multiplication factor of 3 points, and a product multiplication factor of 2 points are displayed. are doing. Regarding the calculation formulas for the product multiplication factor of 3 points and the product multiplication factor of 2 points, the calculation formulas that are the basis of the specific calculation formulas are displayed in addition to the specific calculation formulas with numerical values. This allows the store clerk to explain the reason (content) for giving points to the customer in more detail.

  If the point display screen G21 and the point detail display screen G23 are configured to be displayed not only on the display section 205 for the store clerk but also on the display section 205a for the customer, the customer does not have to wait for the explanation of the store clerk. Can easily confirm the reason for giving his or her own points. When the reason for giving points is also displayed on the customer display unit 205a, the contents different from the salesclerk display unit 205 may be displayed. For example, the detailed calculation formula may be displayed on the display unit 205, while the detailed calculation formula may not be displayed on the display unit 205a, and only the other point giving reasons may be displayed. Further, a point button or a point detail button may be arranged on the customer display unit 205a, and the customer himself / herself may operate the point button or the point detail button to display the point giving reason together with the registered product. In this case, the point giving reason may be displayed only on the customer side, or may be displayed on the clerk side.

  Then, similarly to the above, when any one of the settlement machine selection buttons G19-1 to G19-3 is pressed, the process proceeds from step ST1-12 to step S22 described in FIG.

  FIG. 18 shows an example in which the reason for giving points (details) is displayed in the small plan surface G1 ′ itself without using the point display screen G21 shown in FIG. 5 or the point detail display screen G23 shown in FIG. . That is, in the small plan surface G1 shown in FIG. 4, for example, when the point detail button G17 is pressed (“Y” in step ST1-10), the small plan surface G1 is replaced with the small plan surface G1 ′, and the small plan surface G1 ′ is in the middle. The reason for giving points is directly displayed on the screen (step ST1-11). On the small plan surface G1 ', the point giving reason for each accounting content is displayed in association with each other between the accounting contents (line spacing) displayed on the original small planning surface G1. That is, the formula for increasing points and the points are displayed in the product display column G11, the formula for basic points and the points are displayed in the subtotal display column G13, and the total amount display column G14 is displayed. The formula for total points and the total points are displayed. In this way, if the reason for giving points is displayed in the small plan surface G1 ′, it is possible to easily confirm the reason for giving points only by displaying the small plan surface G1 ′. At this time, for example, the number of points displayed in the product display column G11, the subtotal display column G13, or the total amount display column G14 is “12 points”, “2 points”, “9 points”, “23 points”, etc. The entire display area of the reason for giving) may be highlighted by changing the color from the surroundings, shining stronger than the surroundings, or increasing the size of the characters. In addition, the point button G15 and the point detail button G17 are further provided on the small plan surface G1 ′, and a point display screen G21 shown in FIG. 5 and a point detail display screen G23 shown in FIG. You may. Further, in the small plan surface G1 shown in FIG. 4, for example, when the point detail button G17 is pressed, "(point triple product)" or the like is displayed near each product name in the product display column G11 of the small planning surface G1. You can just do it.

  Note that the reason for giving points to the small plan surface G1 can be displayed at any time before the start of registration of the next customer. Further, instead of providing the point button G15 and the point detail button G17 (or together with the display thereof), for example, when the portion of "commodity A" shown in FIG. 4 is pressed and held, only that portion (or the small plan surface G1 ' (The whole) is displayed, or the product is designated from the registered product list (for example, by pressing the "product A" portion shown in FIG. 4 to specify), and then It goes without saying that there are various other methods for displaying the reason for giving points, such as pressing the point button G15 or the point detail button G17 to display the reason for giving points to the specified product. . The reason for giving points may be the reason for giving points without the calculation formula.

  Next, an example of the receipt issuing process in steps S34 to S35 of FIG. 14 will be described with reference to FIG. As shown in FIG. 16, on the display unit 305 of the settlement POS register 30a for which the payment process has been completed, a normal receipt print is performed, or a receipt print indicating the reason for giving points is displayed, or detailed points are displayed. A screen (not shown) for selecting whether to perform receipt printing displaying the reason for giving is displayed.

  When normal receipt printing is selected, the process proceeds to step ST2-3 through "N" in step ST2-1 and "N" in step ST2-2, and issuance of normal receipt is started. . In this receipt, for example, like the receipt R10-1 shown in FIG. 7, in addition to the store name, the settlement date and time, the clerk name, the subtotal content, the total amount of money (hereinafter referred to as “general receipt description items”), The points and total points are printed. That is, the minimum information is displayed for the point information.

  Next, when the receipt printing that displays the reason for giving points is selected, the process proceeds from “Y” in step ST2-1 to step ST2-4, and issuance of the receipt that displays the reason for giving points is started. . The receipt at this time is, for example, as shown in the receipt R10-2 shown in FIG. 8, in addition to the items described in the general receipt, the basic point target amount, the basic points, the product ratio (3 times) the point target amount, the product ratio ( 3 times) points, product rate (2 times) points target amount, product rate (2 times) points are printed. With this configuration, the customer can clearly confirm the reason for giving the given points. In other words, the reason for giving these points is displayed between the lines of the receipt R10-1 shown in FIG.

  Next, when the receipt printing in which the reason for giving points is displayed in detail is selected, the process proceeds from “N” in step ST2-1 to “Y” in step ST2-2 to step ST2-5, Issuance of a receipt in which the reason for granting the above is displayed in detail is started. The receipt at this time is, for example, like the receipt R10-3 shown in FIG. 9, in addition to the point giving reason shown in the receipt R10-2 of FIG. 8, a product formula (3 times) point calculation formula, The product formula (2 times) point calculation formula and this time point calculation formula are printed. With this configuration, the customer can more clearly confirm the reason for giving the given points. In other words, these point giving reasons are also displayed between the lines of the receipt R10-1 shown in FIG.

  10 to 13 are views showing the lower part of the receipts R20-2, 20-3, 30-2, 30-3, that is, the part displaying the point giving reason. That is, in the case of the receipts R10-1 to R10-1 shown in FIGS. 7 to 9, examples in which different product magnifications are applied to a plurality of types of products (products A and B) are shown. In the case of the receipts R20-2,3, R30-2,3 shown in Fig. 2, an example in which the same product ratio (2 times or 3 times) is applied to a plurality of types of products (products A and B) is shown. The receipt 20-2 of FIG. 10 and the receipt R30-2 of FIG. 12 correspond to the receipt 10-2 of FIG. 8, and the receipt 20-3 of FIG. 11 and the receipt R30-3 of FIG. 13 become the receipt 10-3 of FIG. It corresponds. In the case of this example, since the same magnification (2 times or 3 times) is applied to all the products, all the products can be described together, and the lines to be described can be shortened accordingly.

  FIG. 17 shows an operation of the POS register 20 for registration (which may be another computer such as the store controller 10) configured to confirm the reason for giving points when displaying past transactions as an electronic journal. It is a schematic operation | movement flowchart which shows an example. For example, in the POS register 20 for registration, the store controller 10, etc., the contents of each transaction and the reason for giving points given for each transaction are linked to the transaction and stored in its storage means (eg RAM 203). I remember. Then, for example, a customer who has made a transaction may inquire about points at a later date. In such a case, for example, by pressing the record confirmation button displayed on the screen and then inputting the receipt number, the transaction time, etc., the desired transaction data is retrieved (step ST3-1). Further, instead of pressing the record confirmation button, data of a desired transaction may be taken out by pressing the point detail button displayed on the screen and then inputting a receipt number or the like. For example, as another storage method, the registration POS register 20 stores past transaction information, the store controller 10 stores point giving condition information, and the registration POS register 20 stores past transaction information. When calling, the desired transaction data may be retrieved by calling the condition information of the point giving of the transaction date from the store controller 10.

  Next, it is judged whether or not the taken out transaction is a transaction related to points (step ST3-2), and if it is a transaction related to points, the process proceeds to step ST3-3 and the display means. An electronic journal screen G3 as shown in FIG. 19, for example, is displayed on (for example, the display unit 205). On the electronic journal screen G3, a point inquiry button G33 is displayed together with the transaction content G31 (step ST3-3).

  When the point inquiry button G33 is pressed (“Y” in step ST3-4), for example, the electronic journal screen G4 displaying the point giving reason shown in FIG. 20, or the point giving detailed reason display shown in FIG. A screen (hereinafter referred to as "point detail display screen") G43 is displayed. Each of the screens G4 and G43 is a screen in which the calculation formula of the points is displayed in detail.

  The electronic journal screen G4 shows details of the reason for giving points, which are inserted between transaction contents in association with each transaction contents, while the point detail display screen G43 shows details of reasons for giving points. , Displayed on a pop-up screen. On the electronic journal screen G4, the reason for giving points is displayed between the lines of the journal contents (transaction contents) in association with each journal contents. This makes it possible to more clearly recognize the reason for giving points to each transaction content. Further, in order to clearly show the details of the reason for giving points, the color (for example, red) of the reason for giving points is displayed differently from the color (for example, black) of the content of the transaction. In addition to changing the color of the point giving reason (or together with it), the size of the character may be made larger than the other descriptions, or may be made stronger than the surroundings so as to be conspicuous. Also on the point detail display screen G43, the color may be changed or the size of the character may be increased. In the examples of the screens G4 and G43, the details of the reason for giving points are displayed, but the reason for giving points may be displayed by omitting the calculation formula.

  In addition, in step ST3-2, when the extracted transaction is not a transaction related to points, the process proceeds to step ST3-6, and only the content of the transaction is displayed on the display means (for example, the display unit 205). That is, for example, the display of the point inquiry button G33 is omitted from the electronic journal screen G3 shown in FIG.

  Further, for example, by pressing the print button G45 displayed on the electronic journal screen G4 or the point detail display screen G43, it is possible to print the journal describing the reason for giving points. That is, for example, from the receipts R10-2 to 3 shown in FIGS. 8 to 9 and the receipts R20-2, 20-3, 30-2 and 30-3 shown in FIGS. 10 to 13, the store name, address, telephone number, Excluding messages, etc. will be a journal that describes the reasons for giving points.

  In this way, we made it possible to display the reason for giving points in electronic journals and journals, so it is possible to easily respond to inquiries about the reason for giving points from customers not only during transactions but also after transactions. You can

  In order to realize the above-described registration device (registration POS register), settlement device (settlement POS register), management device (order controller), and a system using these registration device, settlement device, and management device. The program may be recorded in a computer-readable recording medium, and the program may be read by a computer system and executed. The “computer system” mentioned here includes an OS and hardware such as peripheral devices. The "computer-readable recording medium" refers to a portable medium such as a flexible disk, a magneto-optical disk, a ROM, a CD-ROM, or a storage medium such as a hard disk built in a computer system. Further, the "computer-readable recording medium" is a volatile memory (RAM) inside a computer system which serves as a server or a client when a program is transmitted via a network such as the Internet or a communication line such as a telephone line. In addition, those that hold the program for a certain period of time are also included. Further, the program may be transmitted from a computer system that stores the program in a storage device or the like to another computer system via a transmission medium or by a transmission wave in the transmission medium. Here, the "transmission medium" for transmitting the program refers to a medium having a function of transmitting information, such as a network (communication network) such as the Internet or a communication circuit (communication line) such as a telephone line. Further, the program may be for realizing a part of the functions described above. Further, it may be a so-called difference file (difference program) that can realize the above-mentioned functions in combination with a program already recorded in the computer system.

  As described above, the POS system (commercial product sales data processing system) 1 is a POS system 1 that gives points for each transaction, and calculates point for the transaction and gives the point calculation giving means (point processing. There is a display unit (a point display request or a point detail display request) for displaying the reason for giving points by the point calculating and giving unit, and the CPU 201 for executing steps ST1-5 and ST3-6 for storing the reason for giving points. It is configured to include a CPU 201, a CPU 301, a display unit 205, a printing unit 209, a receipt, etc.) that executes Steps ST1-8 to ST1-11 and Steps ST2-1 to ST2-5 that sometimes display them. According to this POS system 1, it is possible to easily confirm the specific content of point award (reason for award). Thereby, for example, even if the salesclerk receives an inquiry from the customer, the salesclerk can easily explain why the points are given.

  Here, the display unit includes a display unit 205 that is a screen display unit that displays the point giving reason on a screen, a printing unit 309 that is a print displaying unit that prints and displays the point giving reason, and the like. The reason for giving points can be easily confirmed by at least one of the screen display means and the print display means.

  Further, the POS system 1 includes a RAM 203 or the like that is a storage unit that stores the point giving reason of the points given for each transaction in association with each transaction, and the display unit gives the points regarding the requested past transaction. The reason is read from the storage means and displayed. As the storage means, in addition to the RAM 203, various other storage means such as the RAM 303, the storage means of the store controller 10, the storage means of the point server 40, and the storage means of the server installed at the headquarters may be used. In this way, it is possible to display the reason for giving points related to past transactions, so even if the points given were different when the same product as the last traded product was traded, the reason Can be easily explained to the customer.

  Further, it is preferable that the display means, as shown in FIG. 18 and FIG. 20, for example, divides and displays the reason for giving points for each of a plurality of transaction items in one transaction for each portion displaying each transaction item. Further, in these FIG. 18 and FIG. 20, the calculation formula of the point giving reason is also displayed in the division display part of the point giving reason for each of a plurality of transaction items in one transaction. By performing such a display, it is possible to more specifically and easily confirm the reason for giving points.

  Further, the program for operating the POS system (commodity sales data processing system) 1 is a program for operating the POS system 1 which gives points for each transaction, and a point calculation giving step for calculating and giving points for the transaction ( Steps ST1-5, ST3-6, etc. for performing point processing and storing the reason for giving points, and a display step for displaying the reason for giving points by the point calculating and giving step (when a point display request or a point detail display request is made). Steps ST1-8 to ST1-11 for displaying these, steps ST2-1 to ST2-5, etc.) are provided.

  Although the embodiments of the present invention have been described above, the present invention is not limited to the above embodiments, and various modifications can be made within the scope of the claims and the technical idea described in the specification and drawings. It is possible. It should be noted that any configuration not directly described in the specification and drawings is within the scope of the technical idea of the present invention as long as the effects and advantages of the present invention are achieved. For example, in the above-described embodiment, an example in which the registration machine (registration POS register) and the settlement machine (settlement POS register) are installed in different locations as the product sales data processing system has been described. INDUSTRIAL APPLICABILITY The present invention can be applied to a normal POS register in which a store clerk operates both devices by arranging close to each other, a table-top POS register mainly used in a small store, a full self POS register in which a customer registers and pays for a product. May be applied.

  Further, the above description and the embodiments shown in the drawings can be combined with each other as long as there is no contradiction in the purpose and the configuration. Further, even if a part of the above description and description of each drawing can be an independent embodiment, the embodiment of the present invention is one embodiment combining the above description and each drawing. It is not limited to.

1 Product sales data processing system (device) (POS system)
10 Store Controller (Management Device) 11 LAN
20 Registration POS Register 30 (30a to 30c) Settlement POS Register 40 Point Server 50 Network 201 CPU 202 ROM
203 RAM 204 Scanner section 205 Display section (for clerk) 205a Display section (for customer)
206 Operation unit 207 Communication unit 208 Buzzer 209 Receipt issuing means (printing unit)
211 Magnetic card reader 301 CPU
302 ROM 303 RAM
304 Scanner section 305 Display section 306 Operation section 307 Communication section 308 Buzzer 309 Printing section 310 Payment section 311 Sign pole 312 Human detection sensor G1 Small plan surface G11 Product display column G13 Subtotal display column G14 Total amount display column G15 Point button G17 Point detail button G19-1 to G19-3 Settling machine selection button G21 Point reason display screen (point display screen)
G23 Point detail display screen (point detail display screen)
R10-1,2,3 Receipt R20-2,3 Receipt R30-2,3 Receipt G1 'Small Plan Surface G3 Electronic Journal Screen G31 Transaction Details G33 Point Inquiry Button G4 Electronic Journal Screen G43 Point Detail Display Screen (Point Details) (Display screen)
G45 print button

Claims (6)

A product sales data processing system that gives points according to transactions,
Point calculation giving means for calculating and giving points for the transaction,
Output means for outputting the reason for giving points by the point calculation giving means,
A product sales data processing system comprising:   The output means is at least one of a screen display means for displaying the point giving reason on a screen and a print displaying means for printing and displaying the point giving reason. Product sales data processing system. A storage means for storing the point giving reason of points given for each transaction in association with each transaction,
The product sales data processing system according to claim 1 or 2, wherein the output unit reads out and displays the reason for giving the points regarding the requested past transaction from the storage unit.   4. The product according to claim 1, 2 or 3, wherein the output means divides and displays the point giving reason for each of a plurality of transaction items in one transaction by dividing each of the displayed transaction items. Sales data processing system.   The merchandise sales data processing system according to claim 4, wherein a calculation formula for the point giving reason is also displayed in the divided display part of the point giving reason for each of a plurality of transaction items in one transaction. A program for operating a product sales data processing system that gives points according to transactions,
A point calculation and awarding step of calculating and awarding points for the transaction,
An output step of outputting the point giving reason by the point calculating and giving means,
A program for operating a merchandise sales data processing system characterized by comprising: