JP2018181291A - Device, apparatus, information processing method, information processing system and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a device, apparatus, information processing method, information processing system and program which can effectively grasp an at-home situation.SOLUTION: An information processing system 1 includes a vehicle 12 driven by a deliverer 11, a provider server 20 (a first server), a communication center server 30 (a second server), a detection device 40, and a device 50 held by a recipient 51. The deliverer 11 may hold a device 10. The provider server 20 is an apparatus having a function or the like for managing and controlling delivery of each deliverer 11, delivery objects to be a delivery target, or the like. The communication center server 30 is an apparatus managed by a service provider which provides a home occupancy detection service using the detection device 40. The detection device 40 is installed in a house 60 of the recipient 51 to grasp that the recipient 51 is at home by being personally linked to the device 50 held by the recipient 51.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a device, an apparatus, an information processing method, an information processing system, and a program.

  In recent years, the number of delivery services handled has dramatically increased due to the expansion of online mail order. In proportion to this, takeaway due to absence and subsequent redelivery also increase.

  Conventionally, as a method of suppressing redelivery, a delivery business device for eliminating waste of absent delivery has been proposed (see, for example, Patent Document 1). The delivery business device of Patent Document 1 has a function of acquiring a recipient's telephone number by reading an RFID (Radio Frequency IDentifier) tag affixed to a delivery, and performing the home confirmation of the recipient by calling the telephone number. Have.

JP 2012-37417 A

  However, the use of the delivery business device described in Patent Document 1 requires attachment of an RFID tag to a delivery, and since it becomes home confirmation by telephone, home confirmation can not be performed effectively.

  The use of a delivery box is being considered to reduce redelivery. However, since there are problems such as that the delivery box is occupied by some users (for example, vendors), or there is a restriction on the number of installed devices and / or the size, the delivery has not been prevented in the absence .

  Moreover, in order to suppress redelivery, a solution can be considered in which the recipient designates delivery time in advance. However, even if you are at home, if you can not receive it during the designated time zone (for example, poor physical condition, bathing, etc.), there is no means to dynamically notify the delivery person of this, so turn into.

  As described above, in the conventional home delivery service, since the shipping company (the home delivery company) can not effectively grasp the home condition of the recipient, the burden increases and problems such as deterioration of service quality occur.

  This invention is made in view of this point, and makes it an object to provide a device, an apparatus, an information processing method, an information processing system, and a program which can grasp a home condition effectively.

  A device according to an aspect of the present invention includes a communication unit that communicates with another device using the first communication method, and a control unit that determines a home condition of the user based on a connection state with the other device. , And is characterized by.

  According to the present invention, the at-home situation can be effectively grasped.

FIG. 1 is a diagram showing an example of a schematic configuration of an information processing system according to an embodiment of the present invention. FIG. 2 is a view showing an example of the appearance of the detection device. FIG. 3 is a diagram showing an example of the at-home situation update sequence according to the embodiment of the present invention. FIG. 4 is a diagram showing an example of a delivery sequence according to an embodiment of the present invention. FIG. 5 is a diagram showing an example of a collection sequence according to an embodiment of the present invention. FIG. 6 is a diagram showing an example of the correspondence between the link status of the detection device, the status of the request switch, the status of the non-acceptance switch, and the status of predetermined processing or each LED. FIG. 7 is a diagram showing an example of a control sequence of the acceptability state according to the embodiment of the present invention. FIG. 8 is a diagram showing another example of the schematic configuration of the information processing system according to an embodiment of the present invention. FIG. 9 is a diagram showing an example of a functional configuration of a device according to an embodiment of the present invention. FIG. 10 is a diagram showing an example of a hardware configuration of a device according to an embodiment of the present invention.

  As a simple method of grasping the at-home situation of the recipient (which may be called a consignee, delivery destination, delivery destination, etc.), the GPS (Global Positioning System) function of the device (for example, smartphone) possessed by the recipient There is a way to use it to determine the present location of the recipient. However, in view of privacy considerations, this method is not realistic.

The inventor has conceived of a method for a delivery person to effectively grasp the at-home situation of the recipient without violating the recipient's privacy. According to one aspect of the present invention, absent delivery can be suppressed. As a result, the work efficiency of the delivery person can be greatly improved, and transportation cost reduction and CO ₂ emission control of the vehicle can be realized. Also, the recipient can receive and collect packages at a convenient time.

  In addition, according to one aspect of the present invention, privacy can be obtained because the carrier can obtain the at-home situation of the recipient without using the information such as the GPS function of the device possessed by the recipient and the telephone number directly. It can protect.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the attached drawings. In the following description of the embodiment, the business entity is a transportation company, but is not limited thereto.

(Information processing system)
First, an information processing system to which the present invention is applied will be described. FIG. 1 is a diagram showing an example of a schematic configuration of an information processing system according to an embodiment of the present invention. The information processing system 1 illustrated in FIG. 1 includes a vehicle 12 operated by a delivery person 11, an operator server 20 (first server), a communication center server 30 (second server), and a detection device 40. And a device 50 held by the recipient 51. The delivery person 11 may hold the device 10. Further, FIG. 1 shows an example in which the receiver 51 is in the house 60 of his own.

  The vehicle 12 (and / or the device 10) can communicate with the operator server 20 via a network. The detection device 40 can communicate with the communication center server 30 and the device 50 via a network. Moreover, the provider server 20 and the communication center server 30 can communicate via the network.

  For example, these networks may include various networks such as the Internet, mobile networks, local area networks (LANs), wide area networks (WANs), and the like. The network may be configured by wireless, wired or a combination thereof.

  For example, as a wireless communication method, LPWA (Low Power Wide Area) (for example, SIGFOX (registered trademark), LoRa (registered trademark)), LTE (Long Term Evolution), LTE-A (LTE-Advanced), 3G, 4G , 5G, GSM (registered trademark) (Global System for Mobile communications), CDMA2000, UMB (Ultra Mobile Broadband), IEEE 802.16 (WiMAX (registered trademark)), IEEE 802.20, UWB (Ultra-WideBand), wireless A LAN (for example, compliant with the IEEE 802.11 standard), Bluetooth (registered trademark), other wireless communication methods and / or an advanced next-generation communication scheme based on these may be used.

  The communication (connection) established between the detection device 40 and the device 50 may be wireless or wired. The communication distance (maximum communication distance, communicable distance) of the communication scheme (may be referred to as a first communication scheme) between the detection device 40 and the device 50 is the communication between the detection device 40 and the communication center server 30. It is preferable to be shorter than the communication distance (maximum communication distance, communicable distance) of the method (which may be called a second communication method), for example, a predetermined distance (for example, 10 meters corresponding to Bluetooth class 2) It is preferable to limit the degree of

  For example, the first communication method may be the above-described wireless communication method, for example, WPAN (Wireless Personal Area Network) communication, NFC (Near Field Communication), or the like, IrDA (Infrared Data Association), It may be Bluetooth (registered trademark), UWB, Z-Wave, ZigBee (registered trademark) or the like.

  The second communication method may be the above-described wireless communication method, and may be, for example, communication (3G, LTE, LoRa, etc.) using a carrier communication network provided by a communication carrier. By using the service of the communication carrier network with high security quality as the second communication method, it is possible to suppress unauthorized access to the detection device 40 by spoofing.

  Further, the provider server 20 and the communication center server 30 may be connected by a dedicated line or may be connected by a VPN (Virtual Private Network).

  The vehicle 12 is a vehicle (for example, a truck) for delivering a delivery (package). The vehicle 12 may include, for example, an in-vehicle system, and the in-vehicle system may be configured to be able to transmit the position information of the vehicle 12 to the provider server 20. Even if the vehicle 12 can not transmit the position information, the position information may be transmitted by the device 10. For example, the vehicle 12 and / or the device 10 may acquire position information of itself using GPS, various sensors, and the like.

  The vehicle 12 and / or the device 10 may have a configuration for outputting (for example, displaying, audio output) information of a delivery destination, information of a delivery route, and the like.

  The device 10 and the device 50 may be an information processing apparatus that executes an application such as a browser by the operation of the delivery person 11 and the recipient 51, respectively. Each of the device 10 and the device 50 may be a mobile terminal (mobile communication terminal) such as a mobile phone, a smartphone, or a tablet terminal.

  The business server 20 is a device managed by a business operator and has a function of managing and controlling the delivery of each delivery person 11 and the deliverable to be delivered. The provider server 20 may be configured by a fixed communication terminal such as a personal computer (PC: Personal Computer) or a server, or may be configured by the above-described mobile communication terminal. For example, the vehicle 12 and / or the device 10 may access the business server 20 via an in-house network using a dedicated application.

  The communication center server 30 is, for example, a device managed by a service provider who provides a home detection service using the detection device 40. The communication center server 30 can centrally communicate with the detection device 40. The communication center server 30 is not limited to a server, and may be configured of, for example, the fixed communication terminal or the mobile communication terminal described above. The communication center server 30 may exchange information regarding the at-home condition with the detection device 40. Information on the at-home condition will be described later.

  The detection device 40 is installed in the residence 60 of the recipient 51, and recognizes that the recipient 51 is at home by being linked (connected) with the device 50 held by the recipient 51. In the detection device 40, settings for connecting to the device 50 are performed in advance. For example, the recipient 51 may perform Bluetooth pairing processing with the detection device 40 for the device 50.

  Unique identification information (for example, an identification ID (Identifier), an authentication ID, or the like) may be assigned to the detection device 40 in order to identify the plurality of detection devices 40 and ensure security.

  For example, the communication center server 30 may identify the detection device 40 using the identification ID. Also, the detection device 40 may not respond when the received signal does not include its own identification ID. Thus, it is possible to suppress that the detection device 40 responds to unauthorized access from other than the communication center server 30.

  On the other hand, it is preferable that information that can specify the receiver 51 (and / or the detection device 40) separately from the identification ID is defined. The information may be, for example, information registered in association with the recipient 51 in the communication center server 30 or the enterprise server 20 (for example, it may be called a registration ID, a record user ID, etc.).

  In the provider server 20, the identification ID of the detection device 40 can not be used, and the registration ID can be used, thereby reducing the possibility of the leakage of the identification ID. In addition, identification ID and registration ID can also be made the same.

  The communication center server 30 links an identification ID unique to the detection device 40 and / or a registration ID unique to the recipient 51, and information for connecting to the detection device 40 (for example, a telephone number, an IP (Internet Protocol) address, etc.). It may be added. In addition, the communication center server 30 may use information (for example, a company code) for specifying a company supported by the detection device 40 (a company that manages the company server 20 and provides a service to the payee 51). It may be linked and registered, managed, etc. The detection device 40 may be owned by the business operator and lent to the receiver 51.

  It is preferable that the business server 20 can not hold information for connecting to the detection device 40. This can suppress the possibility of unauthorized use of the detection device. In addition, in the communication center server 30, it is preferable that information of the user of the detection device 40 is not linked with other information (for example, identification ID). This makes it possible to ensure privacy and security.

  FIG. 2 is a view showing an example of the appearance of the detection device. The detection device 40 may include a non-acceptable switch 401 (hereinafter, the switch is also expressed as SW) indicating whether or not to receive (or accept). When the non-receivable SW 401 is on, the delivery person 11 can be notified of a delivery refusal intention when the recipient 51 is in the room but suddenly can not receive it, since the situation of absence can be forcibly indicated. it can. Here, non-receivable may be replaced by delivery refusal, forced absence, or the like.

  The detection device 40 may include a request SW 402 indicating a request for the business (eg, a visit request to the residence 60, a collection request). The detection device 40 may transmit a predetermined signal (such as a report) to the communication center server 30 in response to on / off of the non-receivable SW 401, the request SW 402, and the like.

  The detection device 40 may also be configured to display the current status (e.g., status and / or settings). For example, the detection device 40 may include a home LED (Light Emitting Diode) 403 that indicates a connection state with the device 50 (in other words, a home state based on the connection state). The detection device 40 may have a non-acceptable LED 404 indicating whether or not it can not be received (the non-receivable SW 401 is on / off state). The detection device 40 may also include a visit LED 405 that indicates that the vehicle 12 is heading for residence 60 (package is being delivered).

  The detection device 40 may include a setting SW 406 for changing the setting of the detection device 40, a power switch 407 for turning on and off the power, and the like. For example, the detection device 40 may be made capable of Bluetooth pairing for a certain period of time by operating the setting SW 406.

  An application that operates on the device 50 without passing through the detection device 40 for at least a part of the functions of the detection device 40 (for example, communication with the communication center server 30, display of status of the detection device 40, collection request, etc.) It may be realized by

  In addition, although several LED is equipped in FIG. 2, it is not restricted to this. For example, the current status and / or settings may be displayed by emitting different colors with the same LED.

  Also, other output devices may be used instead of the LEDs. For example, the current state and / or setting may be output by a light bulb, a display device such as a display, an audio output device such as a speaker, or the like.

  The residence 60 may not be a private residence, and may be, for example, a room in a company. Further, the target determined to be at home (in-room, existing area) by the detection device 40 may not be a resident but may be a manager or the like.

  Examples of the functional configuration and hardware configuration of each device such as the device 10 will be described later.

  The system configuration is an example, and the present invention is not limited to this. For example, although the information processing system 1 has a configuration in which one device 10, one business server 20, and the like exist, the number of devices is not limited to this.

  Further, in the information processing system 1, the function of a predetermined device may be realized by a plurality of devices. For example, the provider server 20, the communication center server 30, and the like may be configured of a plurality of servers, or may be configured of a distributed system including one or more terminals, a cloud system (cloud platform), or the like. Further, the enterprise server 20, the communication center server 30, and the like may be provided by Software as a Service (SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS), or the like. Also, multiple devices may be realized in one device. For example, the device 10 and the operator server 20 may be realized by a single device.

(Information processing method)
An information processing method according to an embodiment of the present invention will be described below. Each information processing method may be applied to the above-described information processing system.

<Home detection>
First, a method of detecting the presence or absence of the recipient 51 will be described. FIG. 3 is a diagram showing an example of the at-home situation update sequence according to the embodiment of the present invention.

  The detection device 40 detects (determines) whether or not a person is at home (may be called a home situation, a home state or the like) at a residence 60 where the detection device 40 is installed (step S11).

  In the detection, it may be determined that the user is at home when the connection state (link state) with the device 50 is established (during connection), or a predetermined operation (for the detection device 40) For example, it may be determined that the user is at home by pressing a predetermined button, switch or the like. For example, the detection device 40 may include a home SW indicating home, and the home status may be determined by the operation of the home SW.

  The detection device 40 may receive, from the device 50, information for identifying the device 50, information on the recipient 51 who uses the device 50, and the like. The information for identifying the device 50 may be referred to as a device ID, or may be a serial number (production number), a product model number, a value calculated based on these, or the like, or may be dynamically generated. The value may be Also, the information on the payee 51 may be at least one of personally identifiable information such as the name, address, gender, and telephone number of the payee 51 (for example, it may be called personal information). Alternatively, it may be predetermined identification information (for example, user ID) associated with the personal information.

  In addition, when there are a plurality of residents (receivers 51) in the residence 60 and each has the device 50, the detection device 40 determines that the plurality of residents are at home by connecting with each device 50 by multi-session communication. You may

  When detecting the at-home condition at step S11, the detection device 40 transmits a report indicating the at-home condition (may be referred to as information on the at-home condition, a at-home condition report, etc.) to the communication center server 30 (step S12). The at-home situation report may include at least one of identification information of the detection device 40, information for identifying the device 50, information regarding the recipient 51 who uses the device 50, and the like.

  The communication center server 30 updates the at-home condition of the house 60 where the detection device 40 is installed, based on the received at-home condition report (step S13). Here, the communication center server 30 may store the at-home status in association with the identification ID of the detection device 40 and / or the registration ID of the recipient 51.

  Further, the communication center server 30 transmits an instruction to turn on or turn off the at-home LED 403 to the detection device 40 so as to reflect the at-home situation (step S14). The detection device 40 lights or extinguishes the home LED 403 according to the instruction (step S15). As a result, the receiver 51 can grasp that the communication center server 30 is appropriately notified of the at-home condition of the receiver 51. The home LED 403 may be turned on or off when the home status is determined in step S11.

  In addition, step S11 may be implemented periodically, or the detection device 40 communicates an instruction for asking for a home condition report (may be called a home condition report instruction, a home condition transmission instruction, a home condition inquiry, etc.) It may be implemented triggered by receiving from the center server 30.

  The at-home situation report instruction may include the identification ID of the detection device 40. The detection device 40 may not perform the steps shown in FIG. 2 if the received signal does not include its own identification ID. This makes it possible to suppress the detection device 40 from responding to unauthorized access.

  Further, in step S11, even if the link with the device 40 is disconnected, the link with the device 40 is established if the disconnection is equal to or less than a predetermined period (for example, 5 seconds). It may be determined that As a result, even when the link is momentarily disconnected due to radio interference or the like, it is possible to suppress a situation in which the at-home condition is erroneously determined. The predetermined period may be set in advance by the operation of the detection device 40 and / or the device 50 by the recipient 51, or may be designated from the communication center server 30.

<Delivery control according to the home situation>
Next, a flow in which the delivery person 11 delivers a package in consideration of the home condition of the recipient 51 will be described. FIG. 4 is a diagram showing an example of a delivery sequence according to an embodiment of the present invention.

  In the following figures, the position information of the delivery person 11 is described as being transmitted by the on-board system of the vehicle 12 on which the delivery person 11 rides, but the invention is not limited thereto. For example, a device possessed by the delivery person 11 10 may be sent.

  The vehicle 12 transmits its own position information to the provider server 20 (step S31). The provider server 20 determines a delivery destination (for example, a nearby one) suitable for the vehicle 12 based on the received position information (step S32).

  Here, the business server 20 may determine whether the detection device 40 is installed at a delivery destination suitable for the vehicle 12. Whether or not the detection device 40 is installed may be determined based on whether or not the information on the delivery destination is associated with the registration ID of the predetermined recipient 51. The information on the delivery destination may be at least one of personally identifiable information (for example, may be called personal information) such as the name, address, gender, and telephone number of the recipient 51, or the like. It may be predetermined identification information (for example, a user ID) associated with personal information.

  The business server 20 transmits to the communication center server 30 a signal (which may be called a home situation inquiry signal) instructing to inquire about a home situation regarding at least one delivery destination (detection device 40) (step S33). .

  The home status inquiry signal preferably includes information for identifying the detection device 40, and may include, for example, the registration ID of the payee 51. It is preferable that information for specifying the detection device 40 is also included in other signals (for example, a visit schedule notification to be described later, a visit completion notification, and the like) which the business server 20 transmits to the communication center server 30.

  The communication center server 30 notifies the provider server 20 of the at-home status (for example, that it is at home and that it is absent) of the delivery destination requested to be inquired based on the received at-home status inquiry signal Step S34). For example, the communication center server 30 may inquire the at-home condition of the delivery destination where the detection device 40 is installed based on the registration ID of the recipient 51 and notify the at-home condition.

  Here, the communication center server 30 may notify the stored at-home situation as it is, or transmit an instruction (at-home situation report instruction) to request a at-home situation report to the detection device 40 for which the inquiry is requested. The notified at-home situation may be notified through the steps described in FIG.

  For example, the communication center server 30 uses the identification ID unique to the detection device 40 and / or connection information for connecting to the detection device 40 based on the registration ID of the recipient 51 included in the at-home status inquiry signal (for example, a telephone number May be determined, and a home status report instruction may be sent to the detection device 40 based on at least one of the identification ID and the connection information.

  If there are a plurality of delivery destinations suitable for the vehicle 12, the business server 20 may perform the in-home situation inquiry in step S33 on all or part of the delivery destinations. For example, the provider server 20 carries out at-home status inquiry to a part of delivery destinations (for example, N (> 0) delivery destinations close in distance to the vehicle 12) among the delivery destinations that meet predetermined conditions. You may

  The business server 20 transmits a delivery instruction to the delivery destination (the residence 60) determined to be at home to the vehicle 12 based on the at-home condition notification in step S34 (step S35). In addition, the business server 20 may transmit, to the vehicle 12, information on the delivery destination which is determined to be absent. In this case, the business server 20 may transmit to the vehicle 12 an instruction to cancel the delivery to the delivery destination determined to be absent. These instructions may be transmitted to the vehicle 12 in the information on the delivery route.

  When the delivery person 11 goes to the delivery destination instructed for delivery, a notification (may be called a visit schedule notification, a notification during visit, etc.) to the effect that a visit schedule or a visit is given via the vehicle 12 You may transmit to the server 20 (step S36). In addition, the business server 20 may also transmit a visit schedule notification to the communication center server 30.

  The communication center server 30 transmits an instruction to light the visit LED 405 to the detection device 40 based on the received visit schedule notification (step S37). The detection device 40 lights the visit LED 405 in accordance with the instruction (step S38). As a result, the receiver 51 can recognize that the delivery is close and can refrain from going out, so that improvement in delivery efficiency can be expected.

  Thereafter, the delivery person 11 visits the residence 60 and completes delivery of the package to the recipient 51 (step S39). The delivery person 11 may transmit a notification (which may be referred to as a visit completion notification) indicating that the visit has been completed to the business server 20 via the vehicle 12 (step S40). In addition, the provider server 20 may also transmit a visit completion notification to the communication center server 30.

  The communication center server 30 transmits an instruction to turn off the visit LED 405 to the detection device 40 based on the received visit completion notification (step S41). The detection device 40 turns off the visit LED 405 according to the instruction (step S42).

  According to the delivery control described above, since the business operator can grasp the at-home situation of the recipient before delivery, wasteful delivery can be suitably suppressed. This can suppress an increase in redelivery.

<Collection control according to collection request by detection device>
Next, a flow will be described in which the delivery person 11 receives a pickup request from the detection device 40 and picks up a package. FIG. 5 is a diagram showing an example of a collection sequence according to an embodiment of the present invention. In this example, the delivery person 11 in FIG. 1 can be read as the collection person 11, and the recipient 51 can be read as the resident 51.

  The detection device 40 receives the operation of the resident 51 and turns on the request SW 402 (step S51). The detection device 40 may determine that a pickup request has occurred when the request SW 402 has been on for a predetermined period (suppressing an unintended misjudgment caused by an erroneous operation).

  When detecting that a pickup request has occurred in step S51, the detection device 40 transmits a report (which may be called a pickup request detection report) indicating pickup request detection to the communication center server 30 (step S52). The collection request detection report may include at least one of identification information (for example, identification ID) of the detection device 40, information for identifying the device 50, information on the resident 51 who uses the device 50, and the like.

  In step S52, when the at-home condition is not "at-home", the detection device 40 may not transmit the collection request detection report even if the request SW 402 is turned on.

  The communication center server 30 transmits a collection request notification to the business server 20 based on the received collection request detection report (step S53). The collection request notification may include the registration ID of the payee 51. For example, the communication center server 30 is based on the identification ID of the detection device 40 notified by the collection request detection report and / or information for connecting to the detection device 40 (for example, a telephone number used for communication by the detection device 40). Then, the registration ID of the recipient 51 may be determined, and the registration ID may be included in the collection request notification and transmitted.

  In addition, the collection request notification may include information on the collection request timing (for example, date and time). For example, the information on the timing of collection request may include information on a predetermined time zone, or may include information indicating that collection is desired after a predetermined time (for example, one hour) from the current time.

  Further, when transmitting the collection request notification, the communication center server 30 transmits an instruction to light the collection LED to the detection device 40 (step S54). The detection device 40 lights the collection LED in accordance with the instruction (step S55).

  Note that the collection LED may be shared with at least one of the home LED 403, the non-reception LED 404, and the visit LED 405 in FIG. 2, or may be included in the detection device 40 as another LED.

  The vehicle 12 transmits the position information of itself to the provider server 20 (step S56). Here, although the vehicle 12 performs step S56 regularly, it is not restricted to this. Moreover, although step S56 occurs after step S53 in this example, the order is not limited to this.

  Based on the position information received from the one or more vehicles 12, the business server 20 confirms a vehicle (for example, a neighboring vehicle of the house 60) suitable for the collection of the house 60 requested for collection (step S57). .

  The business server 20 transmits a collection instruction to the residence 60 for which collection has been requested, to the specific vehicle 12 determined to be a suitable vehicle in step S57 (step S58). In addition, the business server 20 may transmit, to the vehicle 12, information (for example, an address) regarding the residence 60 for which collection has been requested.

  Steps S59 to S61 related to the visit schedule notification and the visit LED may be similar to steps S36 to S38 in FIG. 4, respectively.

  Thereafter, the collector 11 visits the residence 60 and completes the collection of luggage (step S62). The collector 11 may transmit a visit completion notice to the business server 20 via the vehicle 12 (step S63). In addition, the provider server 20 may also transmit a visit completion notification to the communication center server 30.

  The communication center server 30 transmits an instruction to turn off the collection LED and the visit LED 405 to the detection device 40 based on the received visit completion notification (step S64). The detection device 40 turns off the collection LED and the visit LED 405 according to the instruction (step S65).

  According to the collection control described above, the resident 51 of the residence 60 can request collection to the residence 60 only by operating the detection device 40, and it is possible to save time and effort such as inputting an address necessary for collection.

  In the present specification, the collection request may be read in response to a request to the business (for example, a visit request to the house 60). For example, "collection" may be read in "visit" or the like.

<Delivery control according to availability status>
Next, there will be described a flow of overwriting the at-home state in response to the operation of the non-acceptable SW 401 of the detection device 40. FIG. 6 is a diagram showing an example of the correspondence between the link status of the detection device, the status of the request switch, the status of the non-acceptance switch, and the status of predetermined processing or each LED.

  When the link state of the detection device 40 and the device 50 is OFF (disconnection), the detection device 40 performs the same behavior regardless of the on / off state of the request SW 402 and the non-acceptance SW 401 as shown in the right four columns of FIG. May be indicated.

  For example, in this case, the detection device 40 returns “absent” in the at-home status report in step S12 of FIG. 3, all the LEDs are turned off, and the collection request communication can not be performed. Request detection report may not be sent).

When the link state of the detection device 40 and the device 50 is ON (connected), it is shown in the left four columns in FIG. In this case, at least one of the following (1) to (6) may be performed:
(1) The at-home status report returns “Absent” when the non-receivable SW 401 is on, and returns “at-home” otherwise.
(2) The at-home LED 403 lights up regardless of the on / off states of the request SW 402 and the non-receivable SW 401,
(3) The non-receivable LED 404 lights up when the non-receivable SW 401 is on, and turns off otherwise.
(4) The visiting LED 405 turns off when the non-receivable SW 401 is on, and lights up as the delivery vehicle 12 approaches otherwise.
(5) Implementation of collection request communication is possible when the request SW 402 is on,
(6) The pickup LED lights up when the request SW 402 is on, and goes out otherwise.

  FIG. 7 is a diagram showing an example of a control sequence of the acceptability state according to the embodiment of the present invention. In this example, the communication center server 30 manages the availability status corresponding to the on / off state of the availability rejection SW 401, and determines the content of the at-home status notification to be transmitted to the business server 20 based on the at-home status and the availability status.

  In the sequence of FIG. 7, it is assumed that the detection device 40 is linked to the device 50, and the home LED is on (step S71) as an initial state.

  In response to the operation of the recipient 51, the detection device 40 turns on the non-receivable SW 401 (step S72). The detection device 40 may determine that the reception is not possible when the non-reception switch 401 is on for a predetermined period (suppressing an unintended misjudgment due to an erroneous operation).

  If the detection device 40 determines in step S72 that it can not be received, the detection device 40 transmits a report (may be referred to as a non-receivable detection report) indicating an unreceivable detection to the communication center server 30 (step S73). The non-receivable detection report may include at least one of identification information of the detection device 40, information for identifying the device 50, information on the recipient 51 who uses the device 50, and the like.

  The communication center server 30 updates the acceptance / non-acceptance status of the residence 60 in which the detection device 40 is installed to "not-acceptance" based on the received rejection detection report (step S74). Here, the communication center server 30 may store the availability status in association with the identification ID of the detection device 40 and / or the registration ID of the recipient 51. The acceptability state corresponds to the on / off of the reject SW 401 of the detection device 40.

  Further, the communication center server 30 transmits an instruction to light the unacceptable LED 404 to the detection device 40 so as to reflect the receivable state (step S75). The detection device 40 lights up the non-receivable LED 404 according to the instruction (step S76). As a result, the recipient 51 can grasp that the communication center server 30 is appropriately notified that the receipt is not possible. The non-receivable LED 404 may be turned on when it is determined in step S72 that the receipt is not possible.

  After step S74, the business entity server 20 transmits a home condition inquiry signal regarding the detection device 40 to the communication center server 30 (step S77). Step S77 may be similar to step S33.

  The communication center server 30 notifies the at-home situation to the business server 20 based on the received at-home situation inquiry signal (step S78). Here, the communication center server 30 determines the content of the at-home condition notification to be transmitted to the business server 20 in consideration of the at-home condition and the availability status based on the report from the detection device 40.

  The decision is, for example, read on / off of the link state in FIG. 6 at home / absent by the at-home status report of step S12, on / off of the unacceptable switch, presence / absence of unreceivable detection report of step S73. Corresponds to "reply to home inquiry" in case of rereading. For example, if the at-home status report is "at-home" and the non-acceptance detection report is "present", the at-home status notification at step S78 may indicate that "not present".

  In response to the operation of the recipient 51, when the non-receivable SW 401 is turned off (step S79), the detection device 40 transmits a report (which may be called a non-receivable cancellation report) indicating that the non-receivability is released. It transmits to the server 30 (step S80). The non-acceptance release report may include at least one of identification information of the detection device 40, information for identifying the device 50, information regarding the recipient 51 who uses the device 50, and the like.

  The communication center server 30 updates the reception availability status of the residence 60 where the detection device 40 is installed to “acceptable” based on the received reception rejection status report (step S81).

  Further, the communication center server 30 transmits an instruction to turn off the unacceptable LED 404 to the detection device 40 so as to reflect the acceptability state (step S82). The detection device 40 turns off the unacceptable LED 404 according to the instruction (step S83). As a result, the recipient 51 can grasp that the communication center server 30 is appropriately notified that the non-acceptance is canceled. The non-receivable LED 404 may be turned on when it is determined in step S79 that the non-receivability has been cancelled.

  Although the example of FIG. 7 shows an example in which the detection device 40 transmits the information (not-receivable detection report, non-receivable cancellation report, etc.) regarding the availability status corresponding to the on / off state of the non-delivery SW 401, the present invention is limited thereto. Absent. For example, the information on the availability status may not be transmitted. In this case, in the determination of the at-home condition shown in step S11 of FIG. 3, (for example, with reference to FIG. 6), the on-off of the non-acceptable SW 401 is taken into consideration. It may be the content of

  According to the delivery control described above, even if the user is at home, when it can not be received, the delivery person can be dynamically notified of this and the absent visit can be suppressed.

<Notice of goods issue>
The detection device 40 may have a function indicating that there is a package to be delivered today in the residence 60 where the detection device 40 is installed.

  For example, at the time of processing (shipment processing) in which a package is transshipped from the warehouse of the business operator to the vehicle 12, a notification that delivery processing is completed or delivery is scheduled today (called delivery completion notification, today delivery schedule notification, etc.) May be transmitted to the business server 20. Further, the business entity server 20 may also transmit a delivery completion notification to the communication center server 30.

  The delivery completion notification is, for example, linked to the tracking bar code (the delivery destination residence 60, information such as the package, etc.) attached to the package via the device in the warehouse of the business, the vehicle 12, and / or the device 10, etc. May be transmitted to the business server 20 by reading the information, etc., or receiving a human operation.

  The communication center server 30 transmits an instruction to light a predetermined LED (for example, may be referred to as a delivery available LED) to the detection device 40 of the residence 60 of the delivery destination based on the received delivery completion notification. You may The predetermined LED may be an LED separately provided in the detection device 40 from the home LED 403, the non-acceptable LED 404, and the visit LED 405 shown in FIG. 2, or at least one such as the visit LED 405 shown in FIG. It may be The detection device 40 may turn on the delivery present LED according to the instruction.

  The detection device 40 may cause the LED with delivery to emit light by different light emission methods in the case of receiving the first lighting instruction and in the case of receiving the second lighting instruction. The detection device 40 may turn on the delivery available LED when the first lighting instruction is received, and may blink the delivery enabled LED when the second lighting instruction is received. Note that the different light emission methods are not limited to lighting / flickering, and may be realized by emitting different colors for multicolor LEDs.

  For example, when the delivery present LED is the visit LED 405, the first lighting instruction is an instruction for lighting the delivery present LED based on the delivery completion notification, and the second lighting instruction is the visit described above in step S37 of FIG. It may be an instruction to turn on the delivery present LED based on the schedule notification. In addition, the detection device 40 may perform control to turn off the delivery available LED when a predetermined instruction (for example, an instruction to turn off the visit LED 405 based on the visit completion notification) is received.

  In this case, the receiver 51 recognizes, for example, that there is a delivery today when the visit LED 405 is on, and when the visit LED 405 is blinking, the vehicle 12 (delivery car) is near the home and will be delivered soon. It can recognize the effect.

  The delivery completion notification may be transmitted to the business server 20, the communication center server 30, and / or the detection device 40, including the scheduled delivery time of the package at the time of delivery. The communication center server 30 uses the scheduled delivery time included in the delivery completion notification received from the business server 20 to instruct the light emitting method of the delivery available LED to turn on the delivery available LED transmitted to the detection device 40. Information may be included. In addition, when the delivery scheduled time is included in the instruction to turn on the delivery available LED received from the communication center server 30, the detection device 40 causes the delivery based LED to emit light by a different light emission method based on the delivery scheduled time. Good.

  According to the configuration described above, it can be easily determined by the detection device 40 that there is a delivery of the package to the home today. For this reason, when there is a plan to go out to the receiver 51, etc., it is possible to notify the absence time to the business in advance or request a change in the scheduled delivery time, and it can be expected to improve the delivery efficiency. .

<Other aspects>
Although the above-mentioned embodiment showed the example which detection device 40 communicates with communication center server 30, it is not restricted to this. For example, as shown in FIG. 8, the device 50 may communicate with the communication center server 30 instead of the detection device 40.

  FIG. 8 is a diagram showing another example of the schematic configuration of the information processing system according to an embodiment of the present invention. In the example of FIG. 8, the detection device 40 only needs to be able to communicate with the device 50, and the circuit configuration etc. necessary for the communication of the detection device 40 can be simplified (for example, only the communication circuit for WPAN is included as a communication circuit). And the manufacturing cost of the detection device 40 can be reduced.

  When the device 50 communicates with the communication center server 30, in the above embodiment, the communication between the communication center server 30 and the detection device 40 may be read as being performed via the device 50.

  In the above-described embodiment, the delivery of a package is taken as an example, and the case where the operator confirms the at-home situation of the user from the connection state between the detection device 40 and the device 50 has been described. The present invention may be applied.

  For example, in the present specification, the at-home condition may be read as an occupancy condition, a situation (proximity situation) in which the user (device 50) is located within a certain distance (maximum communication distance) from the detection device 40. For example, the home status report may be called an occupancy status report, a proximity status report, or the like. By attaching the device 50 to a specific object (such as an object), the present invention may be applied to notify the user when the device 50 leaves the detection device 40.

  The business operator is not limited to the transportation company, but may be a provider of watching service, medical service, and the like. In these services, too, the employer can not effectively grasp whether or not there is a specific target person (for example, a child, an elderly person, etc.) at a predetermined geographical position (for example, a room, an event space, etc.) May cause problems such as deterioration of service quality.

  According to one aspect of the present invention, by introducing the detection device 40 at a predetermined geographical position and causing the specific subject to have the device 50, the business person can stay at home, stay in the room, etc. of the specific subject. Can be effectively grasped, and it can be expected to suppress the burden on the service and suppress the deterioration of the service quality. In addition, since expensive equipment such as a security camera is not required, service can be provided at low cost.

  As an example, the payee 51 can be read as a "child" and the delivery person 11 can be read as a "child's parent (user receiving service)". If it demonstrates in the example of FIG. 4, step S31 and S32 may be abbreviate | omitted. By having the child possess the device 50 (for example, a smart phone), when the child comes home to the residence 60, the at-home condition can be notified to the business server 20 (steps S33 and S34). Instead of the delivery instruction in step S35, the fact that the child returned home may be transmitted to the device 10 held by the parent of the child.

  The device 50 may be a simple device, such as a key holder having a function capable of communicating with the detection device 40, a wrist band, a belt, a necklace, or the like. By connecting a key or the like at the entrance of the house 60 to the key holder or the like, even a resident (for example, an elderly person) who can not use a smartphone can use confirmation of the at-home condition.

  For example, by letting the elderly person having the possibility of being deceived possess the key holder or the like, it is possible to notify that there is a possibility of going out when it is out of the link range of the detection device 40. Since the detection is not based on passing through a specific place (for example, an entrance) but is based on the outside of the communication area, it is possible to cope with a habit due to going out from a place other than the specific place (for example, a garden, a door).

  Also, for example, the request SW 402 may function as a switch for notifying an emergency. By the operation of the switch, the detection device 40 may transmit an emergency detection report to the communication center server 30, and the communication center server 30 may further transmit the report to the business server 20. The business server 20 may be set how to operate in the event of an emergency. For example, when the switch device for notifying an emergency situation is pressed by the detection device 40 to the business server 20, the user who receives the service receives a designated contact (for example, the police, fire department, government, etc.). It may be set to perform notification.

  In addition, various LED on / off instructions may be replaced with other information. For example, the at-home LED lighting / extinguishing instruction may be information indicating that the at-home condition has been updated to at-home / absent, and the visiting (collection) LED lighting / light-off instruction indicates that it is visited / collected The indication information may be displayed, or the unreceivable LED on / off instruction may be information indicating that the unreceivable / impossible update has been performed.

  Also, the delivery person 11 and / or the recipient 51 may not be a person, for example, the device 10 itself may play the role of the delivery person 11 or the device 50 itself may play the role of the recipient 51. In this case, the device 10 and / or the device 50 may be a movable object such as a drone or a robot.

(Device configuration)
FIG. 9 is a diagram showing an example of a functional configuration of a device according to an embodiment of the present invention. The device 10 illustrated in FIG. 3 includes a control unit 11, a storage unit 12, a communication unit 13, an input unit 14, an output unit 15, and a measurement unit 16. In addition, in this example, the functional block of the characteristic part in this embodiment is mainly shown, and the device 10 may also have another functional block required for another process. Further, some functional blocks may not be included.

  The control unit 11 performs control of the device 10. The control unit 11 can be configured by a controller, a control circuit or a control device described based on the common recognition in the technical field according to the present invention.

  The storage unit 12 stores (holds) information used by the device 10. For example, the storage unit 12 may store information related to the delivery destination received from the business entity server 20 (for example, the at-home status of the receiver 51), various setting information for accessing the business entity server 20, and the like. The storage unit 12 can be configured by, for example, a memory, a storage, a storage device, and the like described based on the common recognition in the technical field according to the present invention.

  The communication unit 13 communicates various information with other devices. The communication unit 13 can be configured by a transmitter / receiver, a transmission / reception circuit or a transmission / reception device described based on the common recognition in the technical field according to the present invention. The communication unit 13 may be configured of a transmitting unit and a receiving unit, or may be configured of an integral transmitting / receiving unit.

  For example, the communication unit 13 may transmit position information, a visit schedule notification, a visit completion notification, and the like to the business server 20. The communication unit 13 may also receive a delivery instruction, a collection instruction, and the like from the business server 20.

  The input unit 14 receives an input by an operation from a user (for example, the delivery person 11). Further, the input unit 14 may be connected to a predetermined device or storage medium, and may receive data input. The input unit 14 may output an input result to the control unit 11, for example.

  The input unit 14 can be configured by an input device (switch, button, etc.), an input terminal, an input circuit, etc. described based on the common recognition in the technical field according to the present invention. In addition, the input unit 14 may be configured integrally with the display unit (for example, a touch panel).

  The output unit 15 outputs various information so that the user can recognize. For example, the output unit 15 may be configured to include a display unit that displays text, an image, and the like, an LED unit that outputs visible light, and an audio output unit that outputs audio. The display unit can be configured by, for example, an output device, an output terminal, an output circuit, and the like described based on common recognition in the technical field according to the present invention. Further, the output unit 15 is, for example, an arithmetic unit, an arithmetic circuit, an arithmetic unit, a player, an image / video / audio processing circuit, an image / video / audio processing, which are described based on common recognition in the technical field according to the present invention. It can be configured to include a device, an amplifier, a speaker and the like.

  The measurement unit 16 measures an external environment or the like. For example, the measuring unit 16 can be configured of a measuring device, a measuring circuit or a measuring device described based on the common recognition in the technical field according to the present invention.

  A part of the vehicle 12, the provider server 20, the communication center server 30, the detection device 40, the device 50, and the like may have the same configuration as that in FIG. For example, the detection device 40 (the business server 20, the communication center server 30, the device 50) has the same function as that of each unit in FIG. 9; the control unit 41 (21, 31, 51); 32, 52), the communication unit 43 (23, 33, 53), the input unit 44 (24, 34, 54), the output unit 45 (25, 35, 55), and the measurement unit 46 (26, 36, And 56).

  For example, the communication unit 43 of the detection device 40 may communicate with another device (for example, the device 50) using the first communication scheme. Further, the communication unit 43 may communicate with a predetermined device (for example, the communication center server 30) using the second communication method. Here, the communicable distance of the first communication method may be shorter than the communicable distance of the second communication method. For example, the first communication method may be WPAN communication, and the second communication method may be a carrier communication network. It may be the communication used.

  For example, the communication unit 43 may transmit, to the communication center server 30, a home status report, a request detection report, a receipt availability status report (for example, a receipt failure detection report, a receipt cancellation detection report), and the like. The communication unit 43 may receive, from the communication center server 30, a home status report instruction, various LED on / off instructions, and the like. The visit LED lighting instruction may be referred to as information indicating that the installation place of the detection device 40 is visiting, and the visit LED turn-off instruction is information indicating that the visit place of the detection device 40 is completed It may be called.

  The control unit 41 of the detection device 40 is based on the connection state (link state) with the other device, and may be called the user's at-home state (occupation state, proximity state with the other device 50, etc.) You may decide The user may be a user who receives service from the business entity, for example, a resident of the residence 60 where the detection device 40 is installed, or a holder and / or manager of the device 50 linked to the detection device 40. Good.

  The communication unit 43 of the detection device 40 may communicate with a plurality of other devices respectively corresponding to different users. For example, the communication unit 43 may perform multi-session communication with a plurality of other devices using the first communication method. In this case, the control unit 41 may determine the at-home status of each user based on the connection status with the plurality of other devices. Note that the same user may use a plurality of other devices, and the control unit 41 determines that the user is at home when one or more of the plurality of other devices are in the link state. You may judge.

  The communication unit 43 of the detection device 40 may transmit information on the at-home condition determined by the control unit 41 (at-home condition report) to a predetermined device using the second communication method.

  The communication unit 43 of the detection device 40 may transmit a home status report when receiving a transmission instruction (information on a room status report) of information related to the home status from a predetermined device. The communication unit 43 may transmit the at-home status report when the unique identification information (for example, the identification ID) of the detection device 40 is included in the transmission instruction.

  The input unit 44 of the detection device 40 may have a predetermined switch (at least one of the non-receivable switch 401, the request switch 402, the setting switch 406, the power supply switch 407, and the like). In this case, when the predetermined switch is on, the communication unit 43 indicates that it is absent or not receivable (when the predetermined switch is the non-acceptable SW 401), and when the visit request (the predetermined switch is the request SW 402) ) May be transmitted.

  The output unit 45 of the detection device 40 may output the current status (eg, status and / or settings). For example, the output unit 45 may include a home LED 403, a non-receivable LED 404, a visit LED 405, and the like. The visit LED 405 is information received by the communication unit 43 indicating that the user is visiting (visit schedule notification), information indicating that the visit is completed (visit completion notification), and information indicating that the delivery process of the package has been completed. An output based on at least one of (delivery completion notification) may be performed. In addition, the other LED of the visit LED 405 may perform an output based on the delivery completion notification.

  The communication unit 23 of the business server 20 and the communication unit 33 of the communication center server 30 may transmit and / or receive a home status inquiry signal, a home status notification, a visit schedule / completion notification, a collection request notification, and the like.

  In addition, the control unit 21 of the business server 20 may manage and control the delivery of each delivery person 11, the deliverable to be delivered, etc., and the control based on various information transmitted and / or received You may go.

  The control unit 31 of the communication center server 30 uses the identification ID unique to the detection device 40 and / or the connection information for connecting to the detection device 40 based on the information associated with the user (for example, the registration ID of the recipient 51). Control may be performed to transmit a home status report instruction to the detection device 40.

  The control unit 51 of the device 50 may perform control to link (connect) with the detection device 40 within a certain distance in response to a user operation via the input unit 54. The communication unit 53 of the device 50 may communicate with another device (for example, the detection device 40) using the above-described first communication scheme. The communication unit 53 may communicate with a predetermined device (for example, the communication center server 30) using the above-described second communication method. In this case, the device 50 may function as a relay device of the communication center server 30 and the detection device 40.

(Hardware configuration)
The block diagram used for the explanation of the above-mentioned embodiment has shown the block of a functional unit. These functional blocks (components) are realized by any combination of hardware and / or software. Moreover, the implementation means of each functional block is not particularly limited. That is, each functional block may be realized by one physically connected device, or may be realized by a plurality of physically separated devices by wired or wireless connection of two or more physically separated devices. Good.

  For example, the device 10 or the like in one embodiment of the present invention may function as a computer that performs the processing of the information communication method of the present invention. FIG. 10 is a diagram showing an example of a hardware configuration of a device according to an embodiment of the present invention. The device 10, part of the vehicle 12, the business server 20, the communication center server 30, the detection device 40, the device 50, etc. physically have the processor 1001, the memory 1002, the storage 1003, the communication device 1004, the input device The computer device may be configured as 1005, an output device 1006, a sensor 1007, a bus 1008, and the like.

  In the following description, the term "device" can be read as a circuit, a device, a unit, or the like. The hardware configuration such as the device 10 may be configured to include one or more of the devices illustrated in the figure, or may be configured without some devices.

  For example, although only one processor 1001 is illustrated, there may be a plurality of processors. Also, the processing may be performed by one processor, or the processing may be performed by one or more processors simultaneously, sequentially, or in other manners.

  Each function in the device 10 or the like is performed by causing the processor 1001 to perform an operation by reading predetermined software (program) on hardware such as the processor 1001 and the memory 1002, communication by the communication device 1004, the memory 1002 and the storage 1003. This is realized by controlling the reading and / or writing of data in

  The processor 1001 operates, for example, an operating system to control the entire computer. The processor 1001 may be configured by a central processing unit (CPU: Central Processing Unit) including an interface with a peripheral device, a control device, an arithmetic device, a register, and the like. Note that each unit such as the control unit 11 described above may be realized by the processor 1001. The processor 1001 may be implemented by one or more chips.

  Also, the processor 1001 reads a program (program code), a software module or data from the storage 1003 and / or the communication device 1004 to the memory 1002, and executes various processing according to these. As a program, a program that causes a computer to execute at least a part of the operations described in the above embodiments is used. For example, the control unit 11 may be realized by a control program stored in the memory 1002 and operated by the processor 1001, or may be realized similarly for other functional blocks.

  The memory 1002 is a computer readable recording medium, and for example, at least at least a read only memory (ROM), an erasable programmable ROM (EPROM), an electrically EPROM (EEPROM), a random access memory (RAM), or any other suitable storage medium. It may consist of one. The memory 1002 may be called a register, a cache, a main memory (main storage device) or the like. The memory 1002 can store a program (program code), a software module, and the like that can be executed to implement the information processing method according to an embodiment of the present invention.

  The storage 1003 is a computer readable recording medium, and for example, a flexible disk, a floppy (registered trademark) disk, a magneto-optical disk (for example, a compact disk (CD-ROM (Compact Disc ROM), etc.), a digital versatile disk, Blu-ray® disc), removable disc, hard disc drive, smart card, flash memory device (eg, card, stick, key drive), magnetic stripe, database, server, at least one other suitable storage medium May be composed of The storage 1003 may be called an auxiliary storage device. The above-described storage unit 12 may be realized by the memory 1002 and / or the storage 1003.

  The communication device 1004 is hardware (transmission / reception device) for performing communication between computers via a wired and / or wireless network, and is also called, for example, a network device, a network controller, a network card, a communication module, or the like. The above-mentioned communication unit 13 may be realized by the communication device 1004.

  The input device 1005 is an input device (for example, a keyboard, a mouse, a switch, a button, and the like) that receives an input from the outside. The output device 1006 is an output device (for example, a display, an LED, a speaker, etc.) that performs output to the outside. The input device 1005 and the output device 1006 may be integrated (for example, a touch panel). The input unit 14 and the output unit 15 described above may be realized by the input device 1005 and the output device 1006, respectively.

  The sensor 1007 is a camera for acquiring an image (still image and / or moving image), a microphone for acquiring sound, various sensors (pressure sensor, acceleration sensor, gyro sensor, touch sensor, ground sensor, proximity sensor, inclination sensor, magnetic sensor One or more of a sensor, a temperature sensor (thermography), an ultrasonic sensor, an infrared sensor, a range sensor (laser scan sensor), a wireless beam (radar), and the like may be included. The measurement unit 16 described above may be realized by the sensor 1007.

  Further, each device such as the processor 1001 and the memory 1002 is connected by a bus 1008 for communicating information. The bus 1008 may be configured as a single bus or may be configured as different buses among the devices.

  In addition, the device 10 and the like include hardware such as a microprocessor, a digital signal processor (DSP), an application specific integrated circuit (ASIC), a programmable logic device (PLD), and a field programmable gate array (FPGA). It may be configured, and part or all of each functional block may be realized by the hardware. For example, processor 1001 may be implemented in at least one of these hardware.

(Modification)
The terms described in the present specification and / or the terms necessary for the understanding of the present specification may be replaced with terms having the same or similar meanings.

  The information, parameters, and the like described in this specification may be represented by absolute values, may be represented by relative values from predetermined values, or may be represented by corresponding other information. Further, the names used for parameters and the like in the present specification are not limited in any respect.

  The information, signals, etc. described herein may be represented using any of a variety of different techniques. For example, data, instructions, commands, information, signals, bits, symbols, chips etc that may be mentioned throughout the above description may be voltage, current, electromagnetic waves, magnetic fields or particles, optical fields or photons, or any of these May be represented by a combination of

  Information, signals, etc. may be input / output via a plurality of network nodes. The input / output information, signals and the like may be stored in a specific place (for example, a memory) or may be managed by a table. Information, signals, etc. input and output can be overwritten, updated or added. The output information, signals and the like may be deleted. The input information, signals and the like may be transmitted to other devices.

  In addition, notification of predetermined information (for example, notification of "it is X") is not limited to what is explicitly performed, but implicitly (for example, by not notifying the predetermined information or another It may be performed by notification of information.

  Software may be called software, firmware, middleware, microcode, hardware description language, or any other name, and may be instructions, instruction sets, codes, code segments, program codes, programs, subprograms, software modules. Should be interpreted broadly to mean applications, software applications, software packages, routines, subroutines, objects, executables, threads of execution, procedures, functions, etc.

  Also, software, instructions, information, etc. may be sent and received via a transmission medium. For example, software may use a wired technology (coaxial cable, fiber optic cable, twisted pair, digital subscriber line (DSL), etc.) and / or a wireless technology (infrared, microwave, etc.), a website, a server These or other wired and / or wireless technologies are included within the definition of the transmission medium, as transmitted from a remote source, or other remote source.

  The terms "system" and "network" as used herein are used interchangeably.

  Each aspect / embodiment described in this specification may be used alone, may be used in combination, and may be switched and used along with execution. Moreover, as long as there is no contradiction, you may replace the order of the processing procedure of each aspect / embodiment, sequence, flowchart, etc. which were demonstrated in this specification. For example, for the methods described herein, elements of the various steps are presented in an exemplary order and are not limited to the particular order presented.

  As used herein, the phrase "based on" does not mean "based only on," unless expressly stated otherwise. In other words, the phrase "based on" means both "based only on" and "based at least on."

  Although the present invention has been described above in detail, it is apparent to those skilled in the art that the present invention is not limited to the embodiments described herein. The present invention can be embodied as modifications and alterations without departing from the spirit and scope of the present invention defined by the description of the claims. Accordingly, the description in the present specification is for the purpose of illustration and does not have any limiting meaning on the present invention.

1 information processing system 10, 50 devices 12 vehicles 20 business server 30 communication center server 40 detection device 60 residence

A device according to an aspect of the present invention includes a communication unit that communicates with another device using the first communication method, and a control unit that determines a home condition of the user based on a connection state with the other device. , possess a predetermined switch, wherein the communication unit, the predetermined switch when on, indicating that there or receive not in the absence, and characterized by transmitting at least one visit request.

Claims (13)

A communication unit that communicates with another device using the first communication method;
A control unit that determines a home condition of the user based on a connection state with the other device.   The device according to claim 1, wherein the communication unit transmits information on the determined at-home condition to a predetermined device using a second communication scheme.   The device according to claim 2, wherein the communication unit transmits the information on the at-home condition when receiving the transmission instruction of the information on the at-home condition from the predetermined device.   The device according to claim 3, wherein the transmission instruction is transmitted based on information associated with the user in the predetermined device.   The device according to claim 3, wherein the communication unit transmits the information on the at-home condition when the identification information unique to the device is included in the transmission instruction. The communication unit communicates with a plurality of other devices corresponding to different users,
The device according to any one of claims 1 to 5, wherein the control unit determines a home condition of each user based on a connection state with the plurality of other devices. Have a predetermined switch,
7. The communication system according to any one of claims 1 to 6, wherein when the predetermined switch is on, the communication unit transmits at least one of an absence or an unacceptability, and a visit request. Device described. Has an output device,
The communication unit receives at least one of information indicating that a visit to the installation site of the device is in progress and information indicating that the visit is completed.
The output device performs output based on at least one of the received information indicating that the visit is in progress and the information indicating that the visit is completed. Device described. The communication unit receives information indicating that the delivery process of the package has been completed,
The device according to claim 8, wherein the output device performs an output based on information indicating that the received processing of the package has been completed. A receiver for receiving information associated with a predetermined user;
An apparatus, comprising: a transmission unit that transmits an instruction to transmit information on the at-home condition of the predetermined user to the predetermined device based on the information. Communicating with another device using the first communication scheme;
And D. determining the at-home condition of the user based on the connection state with the other device. An information processing system comprising a first device and a second device, the information processing system comprising:
A communication unit configured to communicate with the second device using a first communication method;
An information processing system characterized by comprising: a control unit that determines a home condition of the user based on a connection state with the second device. On the computer
A procedure for communicating with another device using the first communication method;
A program for executing a procedure of determining the home condition of the user based on the connection state with the other device.

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