JP2017194868A - Money depositing and dispensing machine and management method of money depositing and dispensing machine - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a money depositing and dispensing machine and a management method of money depositing and dispensing machine capable of continuing monitoring and managing of the state of cash storage structure irrespective of the power supply situation.SOLUTION: A money depositing and dispensing machine 100 is configured to have a battery 111 on a circuit board 109 in a housing 108 for power supplying to a monitoring system which includes: a sensor 118 for detecting a state of cash storage structures 115 and 116; and a calculation device 104 that stores predetermined information based on monitoring value by the sensor 118 in a storage unit 101, and notifies the same to a service terminal apparatus at a predetermined timing.SELECTED DRAWING: Figure 2

Description

  The present invention relates to a deposit / withdrawal machine and a deposit / withdrawal machine management method, and more specifically, relates to a technique that allows state monitoring and management of a cash storage structure at a deposit / withdrawal machine to be continued regardless of the power supply status.

  Deposit / withdrawal machines are often placed at sites that handle cash frequently, such as at financial institutions and large retail stores. A financial institution or the like employs a configuration in which a teller terminal operated by a teller is connected to the above-described deposit / withdrawal machine.

  The teller operates the counter terminal and executes a transaction while dealing with the customer. When this transaction involves cash, the teller gives the cash processing instruction according to the transaction contents from the window terminal to the depositing / dispensing machine, while putting the cash deposited from the customer into the depositing / dispensing machine. The depositing / dispensing machine counts the cash and transports and stores it in an internal cassette or the like, and discharges change or the like as necessary.

  As described above, since the depositing / dispensing machine temporarily stores and stores the cash in the cassette or stacker inside the depositing / dispensing machine, it is necessary to give due consideration to its operation and management.

  Conventional techniques related to such a background include, for example, a banknote cassette that is mounted in a slot and stores banknotes according to denominations, a determination unit that draws out the banknotes from the banknote cassette and determines the denomination, and the determination unit And a storage unit for storing the denomination of the banknote determined by the denomination change detection unit, provided in the banknote cassette and opened when the banknote is loaded into the banknote cassette. A device that detects whether or not the banknote cassette door is opened, and determines that the denomination of the banknote is unclear when the banknote cassette door is opened and detected by the denomination change detection unit (Patent Document 1) Have been proposed).

  In addition, a housing door having a lock mechanism provided in the apparatus, a plurality of denomination cassettes for storing banknotes in denominations, and detachable with respect to the apparatus, A collectable cassette for performing replenishment and collection, and a collectable cassette for stacking bills to be loaded into the denomination cassette, an upper and lower guide for holding the banknotes on the stage, and a denomination cassette In a banknote depositing and dispensing machine including a partition plate for stacking banknotes collected from, the housing door of the automatic transaction apparatus includes a sensor for detecting opening and closing, and when the sensor detects that the door is opened, After all the banknotes on the stage are fed out, the banknotes on the partition plate are transferred to the stage, and the transferred banknotes are pressed by an upper surface guide ( Patent reference 2), and the like have also been proposed.

Japanese Patent Laying-Open No. 2015-60290 JP 2002-150363 A

The depositing / dispensing machine and the counter terminal described above manage the opening / closing log of the door for accessing the cassette of the depositing / dispensing machine and the log of the set state of the cassette. However, when power supply to the depositing / dispensing machine is interrupted due to a power failure or inadvertent power-off operation, such log management is also stopped. Even if there is no problem in the power supply of the depositing / dispensing machine, the log management is also stopped when the power supply to the window terminal is cut off or the window terminal is shut down. That is, in any state, the log during that time is not recorded or managed. This leads to difficulty in dealing with an illegal action identified based on the result of the state monitoring such as opening / closing of the door, such as notifying a predetermined device of an alert.

  Therefore, an object of the present invention is to provide a technique that enables the state monitoring and management of a cash storage structure at a depositing / withdrawing machine to be continued regardless of the power supply status.

  The depositing and dispensing machine of the present invention that solves the above problems stores a sensor that detects the state of the cash storage structure and predetermined information based on the observation value of the sensor in a storage device, and notifies the counter terminal at a predetermined timing. A battery for supplying power to an observation mechanism including an arithmetic unit is provided in the housing.

  Further, the deposit / withdrawal machine management method of the present invention stores a sensor that detects a state of a cash storage structure and predetermined information based on an observation value of the sensor in a storage device, and notifies the counter terminal at a predetermined timing. A depositing / withdrawing machine equipped with a battery for power supply in a housing for an observation mechanism including an apparatus, and determining whether the observed value corresponds to a prescribed state related to the cash accommodation structure. When it is determined that the observed value does not correspond to the specified state, a predetermined alert is stored in a storage device or the alert is notified to the window terminal according to the operating status of the window terminal It is characterized by that.

  According to the present invention, the state monitoring and management of the cash storage structure at the depositing / dispensing machine can be continued regardless of the power supply status.

It is a network block diagram containing the deposit or withdrawal machine of this embodiment. It is a figure which shows the hardware structural example of the deposit or withdrawal machine in this embodiment. It is a figure which shows the data structural example of the log table of this embodiment. It is a figure which shows the example of a data structure of the prescription | regulation table of this embodiment. It is a figure which shows the example of a flow of the deposit or withdrawal machine management method in this embodiment. It is a figure which shows the example of a screen in this embodiment.

--- Network configuration ---

  Embodiments of the present invention will be described below in detail with reference to the drawings. FIG. 1 is a network configuration diagram including a depositing / dispensing machine 100 according to the present embodiment. The depositing / dispensing machine 100 shown in FIG. 1 is a device that allows continuation of the state monitoring and management of the cash storage structure at the depositing / dispensing machine regardless of the power supply status.

In this embodiment, it is assumed that such a depositing / dispensing machine 100 is installed in a sales office of a financial institution. The depositing / dispensing machine 100 is shared by two tellers. That is, the two window terminals 200 are connected to be communicable via the network 10. Of course, the location of the depositing / dispensing machine 100 and the network configuration thereof are not limited to these forms.
--- Hardware configuration ---

FIG. 2 is a diagram illustrating a hardware configuration example of the depositing / dispensing machine 100 according to the present embodiment. In order to implement an information processing function, the deposit / withdrawal machine 100 includes a storage device 101 configured with an appropriate nonvolatile storage element such as an SSD (Solid State Drive) or a hard disk drive, and a memory configured with a volatile storage element such as a RAM. 103, a program 102 held in the storage device 101 is read out and executed in the memory 103 to perform overall control of the device itself and perform various determinations, computations, and control processing, and a computing device 104 such as a CPU, and key inputs from a user And the like, an output device 106 such as a display that displays processing data, and a communication device 107 that is connected to the network 10 and performs communication processing with each window terminal 200.

  These components are mounted on a computer board 109 and fixed in the housing 108 of the depositing / dispensing machine 100. In addition, power is supplied from the power supply unit 110 to the board 109 in a normal state. The power supply unit 110 performs AC / DC conversion, transformation or the like of electric power obtained from a general commercial power supply, and supplies this to a power supply connector or the like of the substrate 109 via a power supply line. Each of the components 101 to 107 such as the arithmetic unit 104 on the substrate 109 and the sensor 118 (described later) obtain power for operation via the power connector.

  Further, the substrate 109 of the present embodiment is provided with a battery 111 as a further power supply means. The battery 111 stores electricity necessary for the observation mechanism 120 (not shown) including the above-described configurations 101 to 104 and 107 and the sensor 118 to operate for a predetermined period.

  The timing of starting / ending the power supply from the battery 111 to the observation mechanism 120 is, for example, the time when the OS of the depositing / dispensing machine 100 detects the shutdown event for itself and the time when the power supply unit 110 is activated. Operation such as power supply termination can be assumed. In addition, the battery 111 is provided with an appropriate arithmetic device by itself, monitors the voltage value on the power supply line from the power supply unit to the substrate 109, and when the voltage value falls below a predetermined level, the observation mechanism 120 responds accordingly. Alternatively, the power supply to the observation mechanism 120 may be stopped when the voltage value exceeds a predetermined level. In any case, the existing technology may be appropriately adopted for the start / end control of the power supply by the battery 111.

  The storage device 101 stores at least a program 102 for implementing functions necessary for the depositing / dispensing machine 100 of the present embodiment, a log table 125, and a regulation table 126. However, the specific data structure of these tables will be described later.

  The depositing / dispensing machine 100 includes various configurations for cash deposit / withdrawal in addition to the above-described configurations 101 to 107 for the information processing function.

  That is, the depositing / dispensing machine 100 discriminates and counts the cash inserted by the teller, and transports and stores the cash in the stacker 116 and the cassette 115 inside the casing 108 according to the type, and also issues a transaction instruction from the window terminal 200 Accordingly, a cash transport mechanism 117 is provided which counts change according to the amount and takes out the required amount of cash from the stacker 116 and discharges it.

Further, the depositing / dispensing machine 100 includes a sensor 118 for observing opening / closing of a door for accessing each of the cassette 115 and the stacker 116 serving as a cash storage structure and the attachment / detachment state of the cassette 115 and the stacker 116 in the housing 108. The sensor 118 notifies the arithmetic unit 104 of the observed value via an internal wiring such as BUS. As an example of such a sensor 118, it is possible to assume a sensor that detects the contact / non-contact state between the objects accompanying opening / closing and attachment / detachment based on the presence / absence of electrical continuity.
--- Data structure example ---

Next, tables used by the depositing / dispensing machine 100 according to the present embodiment will be described. In FIG.
An example of the log table 125 in this embodiment is shown.

  The log table 125 is a table that accumulates at least the results of processing the observation values by the above-described sensor 118 with a predetermined algorithm, that is, the state values of the observation sites.

  The data structure is a set of records in which data such as the state of the observation part and the power supply state of the depositing / dispensing machine 100 are associated with each other using the acquisition date and time of the log and the names of various observation parts such as stackers and cassettes as keys. It is. Among these, the value of the power supply state of the depositing / dispensing machine 100 is observed by an appropriate state monitoring function such as a watch dog in the depositing / dispensing machine 100.

  The algorithm for obtaining the state value of the observation site by processing the observation value of the sensor 118 is, for example, a determination that the observation site is in a set state or an out-of-set state if the observation value is within a predetermined range. It becomes an algorithm to do.

  FIG. 4 shows an example of the definition table 126 in this embodiment. The regulation table 126 is a table in which the correct state at the time of business execution in the cassette 115 and the stacker 116 as the cash storage structure of the depositing / dispensing machine 100 is defined as the regulation state.

The data structure is a set of records in which a designated business name is used as a key and a determination standard indicating a state of a cash accommodation structure normally assumed when the designated business is performed is associated.
--- Flow example ---

  The actual procedure of the deposit / withdrawal machine management method in the present embodiment will be described below with reference to the drawings. Various operations corresponding to the deposit / withdrawal machine management method described below are realized by a program that the deposit / withdrawal machine 100 reads out and executes in a memory or the like. And this program is comprised from the code | cord | chord for performing the various operation | movement demonstrated below.

  FIG. 5 is a diagram showing a flow example of the deposit / withdrawal machine management method in the present embodiment. Here, it is assumed that a certain customer of a financial institution visits a sales office and instructs a teller to perform a predetermined financial transaction involving cash processing such as cash transfer. In addition, the teller operates the window terminal 200 to register the amount for the depositing / dispensing machine 100 in accordance with the customer's instruction. The teller who has finished the amount registration operation inputs the cash received from the customer into the depositing / dispensing machine 100 and gives an execution instruction through pressing the completion button or the like.

  The depositing / dispensing machine 100 stores the cash, for example, in the stacker 116 by the cash transport mechanism 117 through the authenticity determination and the classification of the inserted cash. In such a series of processing by the depositing / dispensing machine 100, for example, various situations such as banknote jamming in the transport path, taking out and reloading of the cassette 115 accompanying frequent depositing / withdrawing can occur. Therefore, tellers and sales staff are in a position to perform various operations on the depositing / dispensing machine 100 in order to cope with these situations.

  Therefore, the depositing / dispensing machine 100 of the present embodiment continuously observes the set state of the cassette 115 and the stacker 116 and the open / closed state of the door by the above-described sensor 118, and the observation value and the observation date and time as well as the observation date and time. The information is stored in the log table 125 in association with the power state information at the time of observation (s100). The observation value stored here is, for example, a value such as “open” for the observation part “lower door”.

  Next, the depositing / dispensing machine 100 collates the observed value stored in the log table 125 in s100 with the regulation table 126 together with the business status in the depositing / dispensing machine 100 at the time of the observation (s101).

  The above-mentioned work status is executed by cash processing registration work instructed from the counter terminal 200, safe withdrawal, cash collection, etc. started when a button is pressed by a teller on the touch panel of the depositing / dispensing machine 100, etc. Refers to the type of medium business.

  The information stored in the log table 125 in step s100 described above includes, for example, the observation part “lower door”, the observation value “open”, the observation part “banknote cassette”, the observation value “de”, and the observation date “April 2016”. 14th 13:10:25 ”and the power state is“ ON ”. Further, it is assumed that at the time of this observation date and time “April 14, 2016 13:10:25”, the business being executed by the depositing / dispensing machine 100, that is, the business status is “safe withdrawal”. In this “safe take-out” operation, the removal / removal of the cash storage structure such as the reject box and the cassette 115 and the opening / closing operation of the door accompanying it are legitimately generated.

  In this case, the depositing / dispensing machine 100 collates the value of the business status “safe withdrawal” in the information with the regulation table 126, so that the judgment criterion “safe withdrawal instruction is present and rejected” when the designated job is “safe withdrawal” is rejected. "Box / cassette detachment, lower door opening / closing" can be specified. The business status corresponds to the value received from the teller by the input device 105 such as the touch panel of the depositing / dispensing machine 100, and conforms to “Safety removal instruction present” in the determination criteria. In addition, the observed values are “open” for “lower door” and “detached” for “banknote cassette”, but this also conforms to “reject box / cassette detachment” and “lower door open / close” criteria. .

  Therefore, the depositing / dispensing machine 100 can specify that the state of the cash storage structure based on the above-described observation value and the like satisfies the determination criterion defined in the regulation table 126 with respect to the business status “safe deposit”. In other words, the teller can perform a legitimate operation for business and can specify that the cash storage structure in the depositing / dispensing machine 100 is also in a corresponding state.

  As a result of the collation in s101 as described above, when it is determined that the observation value by the sensor 118 corresponds to the prescribed state in the prescribed table 126 (s102: y), the depositing / dispensing machine 100 informs that fact. Store in an appropriate area such as the log table 125, and the flow ends.

  On the other hand, when it is found that the observed value does not correspond to the prescribed state defined in the prescribed table 126 (s102: n), the depositing / dispensing machine 100 pings the window terminal 200 via the network 10 as appropriate. A response request is transmitted, and the operation status is confirmed (s103).

  The depositing / dispensing machine 100 determines that the answer value for the above-described response request is obtained from the window terminal 200, that is, the window terminal 200 is in operation and there is no problem in the communication status of the network 10 ( s104: y), the window terminal 200 is instructed to display a predetermined alert indicating that the cash storage structure such as the cassette 115 or the stacker 116 of the depositing / dispensing machine 100 is in an unregulated operation. (S105).

  On the other hand, if the answer value for the above response request is not obtained from the window terminal 200, that is, the window terminal 200 is either suspended (including a power-off state) or a failure has occurred in the network 10. It is determined that the situation is present (s104: n), and the depositing / dispensing machine 100 temporarily stores the information of the predetermined alert in the memory 103 (s106).

  Further, after this storing process, the depositing / dispensing machine 100 similarly executes the above-described response request to the window terminal 200 every predetermined time (s103), and returns the process to s104.

As a result, if it is determined in s104 that the window terminal 200 is operating and there is no problem with the communication status of the network 10 (s104: y), the depositing / dispensing machine 100
s105 is executed similarly.

  Upon receiving the display instruction in any of the above-described steps s105, the window terminal 200 displays the alert information in a pop-up display 610 (screen 600 in FIG. 6) on an appropriate output device such as a display (s107). Explicit warning for. The display instruction described above includes a display instruction for the predetermined icon 620 corresponding to the warning of the non-regulated operation. Therefore, the window terminal 200 displays the icon 620 on the above-described output device (s108). The display instruction of the icon 620 includes a restriction that the icon 620 is not allowed to be deleted unless a predetermined instruction is issued from the depositing / dispensing machine 100.

  In addition, after execution of the above-described step s105, more specifically, after execution of s107 and s108 in the window terminal 200, the depositing / dispensing machine 100 performs either automatic scrutiny or cash collection processing in the depositing / dispensing machine. Whether or not is executed is continued (s109).

  As a result of the determination in s109 described above, if it is found that at any point in time, either automatic scrutiny or cash collection processing is performed by the depositing / dispensing machine 100 (s110: y), the depositing / dispensing machine 100 notifies the window terminal 200, which is the display instruction target, of the instruction to delete the icon 620 described above (s111), and ends the flow.

  On the other hand, the window terminal 200 receives an instruction to delete the icon 620, deletes the display of the icon 620 (s112), and ends the flow.

  Further, when the depositing / dispensing machine 100 receives a processing request related to the date tightening operation from the above-described window terminal 200 during the period in which the determination of s109 is continuously performed (s110: n) (s113: y) Then, the execution of the date closing operation is suppressed, and a reply to the effect that the processing request is not permitted is sent to the window terminal 200 (s114). After execution of s114, the depositing / dispensing machine 100 returns the process to s109, and executes s110 to s110 as described above.

  Although the best mode for carrying out the present invention has been specifically described above, the present invention is not limited to this, and various modifications can be made without departing from the scope of the invention.

  According to this embodiment, the state monitoring and management of the cash storage structure at the depositing / dispensing machine can be continued regardless of the power supply status.

  At least the following will be clarified by the description of the present specification. That is, in the depositing / dispensing machine according to the present embodiment, the arithmetic device determines whether the observed value corresponds to a prescribed state related to the cash accommodation structure, and as a result of the determination, the observed value does not correspond to the prescribed state. If it is determined that the information is a thing, a predetermined alert may be stored in a storage device or the alert may be notified to the window terminal according to the operating status of the window terminal.

  According to this, for example, a legitimate teller operation associated with execution of a business at a depositing / dispensing machine and an unauthorized operation (including suspicion) that is not so are determined based on the above-mentioned observation values, and a state in which an unauthorized operation is suspected. It is possible to notify the alert to the window terminal that originated the operation, and thus to the teller who performed the operation. In addition, this notification is flexibly stored in the depositing / dispensing machine side and retransmitted with the restoration of the window terminal even if the window terminal is in an operational state such as a function stop or complete power-off. Operation becomes possible.

Further, in the depositing / withdrawing machine of the present embodiment, the arithmetic device is predetermined at the counter terminal that is the notification target of the alert until either automatic scrutiny or cash collection in the depositing / dispensing machine is executed. An icon may be displayed, and a process of suppressing a process related to a date closing operation during the icon display may be further executed.

  According to this, it is possible to continuously warn a teller who is suspected of an unauthorized operation on the depositing / dispensing machine that the operation is specified by the log. Moreover, when that situation is reached, the teller can also be made aware that the presence or absence of a problem should be clarified through automatic scrutiny or cash collection processing on the cash held by the depositing and dispensing machine. Furthermore, while the execution of the normal work in the teller is allowed, the date tightening work can be suppressed to avoid a situation in which an unclear situation suspected of fraud is established.

  Further, in the deposit / withdrawal machine management method according to the present embodiment, the alerting target until the deposit / withdrawal machine executes either automatic scrutiny or cash collection in the deposit / withdrawal machine. A predetermined icon may be displayed on the window terminal, and a process for suppressing a process related to a date closing operation during the icon display may be further executed.

DESCRIPTION OF SYMBOLS 10 Network 100 Deposit / withdrawal machine 101 Storage device 102 Program 103 Memory 104 Arithmetic device 105 Input device 106 Output device 107 Communication device 108 Case 109 Substrate 110 Power supply unit 111 Battery 115 Cassette (cash accommodation structure)
116 Stacker (cash accommodation structure)
117 Cash transport mechanism 118 Sensor 120 Observation mechanism 125 Log table 126 Regulation table 200 Window terminal 600 Screen 610 Pop-up display 620 Icon

Claims (5)

  Power is supplied to an observation mechanism including a sensor that detects the state of the cash storage structure, and a calculation device that stores predetermined information based on the observation value of the sensor in a storage device and notifies the counter terminal at a predetermined timing. A deposit / withdrawal machine characterized in that a battery to be implemented is provided in a housing. The arithmetic unit is
It is determined whether the observed value corresponds to a prescribed state related to the cash accommodation structure, and if the result of the determination shows that the observed value does not correspond to the prescribed state, the operating status of the counter terminal Depending on the situation, a predetermined alert is stored in a storage device, or the alert is notified to the window terminal.
The depositing / withdrawing machine according to claim 1. The arithmetic unit is
Until the processing of either automatic scrutiny or cash collection at the deposit / withdrawal machine is executed, a predetermined icon is displayed on the window terminal that is the notification target of the alert, and processing related to the date tightening operation while the icon is displayed To further execute processing to suppress
The depositing / withdrawing machine according to claim 1. Power is supplied to an observation mechanism including a sensor that detects the state of the cash storage structure, and a calculation device that stores predetermined information based on the observation value of the sensor in a storage device and notifies the counter terminal at a predetermined timing. A depositing and dispensing machine equipped with a battery to be implemented in the housing,
Determining whether the observed value corresponds to a prescribed state relating to the cash accommodation structure;
As a result of the determination, if it is determined that the observed value does not correspond to the specified state, a predetermined alert is stored in a storage device or the alert is stored in the window according to the operating status of the window terminal. Notify the terminal,
A deposit / withdrawal machine management method characterized by that. The deposit / withdrawal machine is
Until the processing of either automatic scrutiny or cash collection at the deposit / withdrawal machine is executed, a predetermined icon is displayed on the window terminal that is the notification target of the alert, and processing related to the date tightening operation while the icon is displayed Execute further processing to suppress
The depositing / dispensing machine management method according to claim 4.

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