JP2011243091A - Information provision system for equipment - Google Patents

Abstract

PROBLEM TO BE SOLVED: To accurately provide information on equipment to be inspected for a maintenance staff dispatched to a scene.SOLUTION: An information provision system 10 includes two-dimensional codes 24 mounted on a building 12, a portable terminal 14 including a photograph unit 26 photographing the two-dimensional codes 24, and a monitoring center 18 connected to the portable terminal 14 through a communication line 20 and monitoring equipment 16 from a remote site. The monitoring center 18 includes a storage unit 34 storing information on the building 12 and the equipment 16, a selection unit 36 selecting information on specific equipment 40 based on the two-dimensional codes 24 and information stored in the storage unit 34, and a provision unit 38 providing the information selected by the selection unit 36 to the portable terminal 14.

Description

  The present invention relates to an information providing system for equipment that provides information about equipment installed in a building.

  Conventionally, when an abnormality occurs in equipment such as an elevator arranged in a building, a system is known that dispatches maintenance personnel to the building from a monitoring center that has received the abnormality information. There is an example in which a company that operates such a system provides a periodic inspection of equipment by a maintenance staff as a service.

  In such a system for dispatching maintenance personnel, when the maintenance personnel respond to an abnormality in the equipment, information on the equipment, for example, installation position, model number, specification, failure history, failure information, procedure manual, and procedure Perform maintenance work based on item information. In addition, even when performing periodic inspections of equipment with this system, maintenance personnel carry out maintenance work based on the information related to equipment as described above.

  In the following Patent Document 1, a two-dimensional code attached to a maintenance / inspection target device, an information transmitter that reads the code, and a maintenance / inspection point are specified based on the two-dimensional code that is read by the information transmitter. A maintenance inspection management system having transmission means for transmitting maintenance inspection information to an information transmitter is described. According to this system, the maintenance staff can acquire maintenance inspection information corresponding to the maintenance inspection points as necessary, and can perform maintenance inspection work according to the information.

JP 2007-153581 A

  In a system like the above-mentioned patent document 1, the information about the equipment is easily acquired by reading the code of the equipment which becomes the object of maintenance inspection with the information transmitter.

  However, if the maintenance staff dispatched to the site does not know the installation position of the equipment that is the object of maintenance inspection, information on the equipment cannot be acquired. For this reason, it takes time and effort to search for equipment before maintenance and inspection work. Alternatively, in order to save the trouble of searching for the equipment, the maintenance staff must have in advance information on the installation position of the equipment, for example, a drawing, in addition to the information transmitter.

  In addition, when a maintenance person makes a mistake in a code to be read, for example, when a two-dimensional code attached to a facility device of the same model number adjacent to the facility device subject to maintenance inspection is read, information on the adjacent facility device Will be acquired. Then, the maintenance staff may not realize that the acquired information is not information related to the equipment to be inspected, and may perform maintenance work based on this information.

  An object of the present invention is to provide an information providing system for equipment that can accurately provide information on equipment to be maintained and inspected to maintenance personnel dispatched to the site.

  The information providing system for equipment according to the present invention includes equipment installed in a building, a two-dimensional code attached to the building, a portable terminal including a photographing unit that is held by a maintenance staff and photographs the two-dimensional code, A monitoring center that is connected to the mobile terminal via a communication line and that remotely monitors the facility equipment, and the monitoring center stores a storage unit that stores information about the building and the facility device; A selection unit that selects information on a specific facility device that is a facility device to be maintained and inspected based on the dimension code and information stored in the storage unit, and a provision unit that provides the mobile terminal with the information selected by the selection unit , Including.

  In addition, the storage unit stores information related to a section in which a plurality of equipment is accommodated, the two-dimensional code includes a section two-dimensional code attached near the entrance of the section, and the selection unit includes a section two-dimensional code. If there are specific equipment in the section, the information on the specific equipment and the layout information of the section are selected as information on the section, and the providing unit may provide the information selected by the selecting unit. it can.

  In addition, the selection unit can plot the position of the specific equipment on the selected layout information.

  The two-dimensional code includes the equipment two-dimensional code attached to the equipment, and the selection unit selects the specific equipment based on the read equipment two-dimensional code and information on the equipment stored in the storage unit. You can select information about.

  In addition, the information related to the equipment includes at least one of failure information and inspection work item information, and the selection unit, when the information is associated with the equipment corresponding to the equipment 2D code, Can be selected as information on the equipment.

  Moreover, the information regarding equipment includes information on the inspection work procedure, and the providing unit can provide the inspection work procedure as information on the specific equipment selected by the selection unit.

  Further, the mobile terminal includes an input unit capable of inputting information, and the mobile terminal can transmit information regarding the inspection work input by the input unit to the monitoring center.

  In addition, an information provision system for equipment according to another invention includes equipment arranged in a building, a two-dimensional code attached to the building, a photographing unit that is maintained by a maintenance staff and photographs the two-dimensional code, and information. A portable terminal including a display unit for displaying; and a monitoring center connected to the portable terminal via a communication line and remotely monitoring the equipment. The monitoring center stores information on the building and the equipment. A storage unit, a selection unit that selects information related to the equipment corresponding to the two-dimensional code based on the two-dimensional code photographed by the photographing unit and the information stored in the storage unit, and the equipment selected by the selection unit A providing unit that provides information related to the device to the mobile terminal, and the display unit displays the information related to the facility device provided by the providing unit in association with the facility device photographed by the photographing unit. It can be.

  In addition, the information related to the equipment includes at least one of failure information and inspection work item information, and the selection unit, when the information is associated with the equipment corresponding to the equipment 2D code, Identifies the specific equipment that is the equipment to be inspected, selects information related to that equipment, and if the equipment that is being displayed contains the specific equipment, the display unit replaces the equipment with other equipment. It can be displayed so that it can be distinguished.

  According to the equipment information providing system of the present invention, it is possible to accurately provide information on equipment to be inspected and maintained to a maintenance staff dispatched to the site.

It is a figure which shows the structure of the information provision system of the equipment which concerns on this embodiment. It is a figure which shows an example of the various information contained in a two-dimensional code. It is a figure which shows an example of the information regarding a building, a division, and equipment. It is a figure which shows the layout of the installation equipment in a machine room. It is a flowchart which shows an example of control operation | movement of the information provision system of an installation apparatus.

  Hereinafter, an embodiment of an information providing system for equipment according to the present invention will be described with reference to the drawings. As an example, a single building will be described, and an information providing system for providing information on equipment installed in the building will be described. In addition, this invention is applicable not only to this aspect but the information provision system which makes the object the installation apparatus each provided in a some building.

  FIG. 1 is a diagram showing a configuration of an equipment device information providing system (hereinafter simply referred to as “system”) 10 according to the present embodiment. The system 10 includes a portable terminal 14 owned by a maintenance staff dispatched to a building 12 and a monitoring center 18 that remotely monitors equipment 16 arranged in the building 12. The portable terminal 14, the monitoring center 18, Are connected via a communication line 20.

  The equipment 16 is equipment of the equipment to be monitored by the monitoring center 18, and is equipment used for air conditioning equipment, power receiving / transforming equipment, lighting equipment, water supply / drainage sanitation equipment, security equipment, lifting equipment, disaster prevention equipment, and the like. . Moreover, the equipment 16 includes a control device and various sensors for controlling the device main body in addition to the device main body. The facility device 16 is provided with an output contact (not shown) for outputting an abnormality signal as necessary, and the output contact and the monitoring center 18 communicate with a management device (not shown) that manages the building 12. Connection is made via the line 20. The output contact and the monitoring center 18 may be different from the communication line 20.

  The communication line 20 is configured by a wired system or a wireless system. Moreover, it is also possible to mix both. The communication line 20 may be a shared communication line provided for public flights or an original dedicated communication line. Moreover, it is also possible to mix both.

  The building 12 is, for example, an office building, a hospital, an apartment house, a public facility, or a factory. The building 12 has a section 22 in which a plurality of facility devices 16 are accommodated. The section 22 of the present embodiment is a machine room in which a plurality of facility devices 16 are arranged. In addition, this invention is not limited to this structure, If the some equipment 16 is accommodated, the division 22 will be arrange | positioned in a machine room, and the control which accommodates multiple control equipment required for control of the equipment 16 may be accommodated. It can also be a board.

  A two-dimensional code 24 is attached to the building 12. The two-dimensional code 24 is, for example, a QR code (registered trademark) and includes various information.

  An example of the various information will be described with reference to FIG. The two-dimensional code 24 includes at least one of a building number A, a section number B, and an equipment number C. The building number A is a number corresponding to each building 12. The section number B is a number corresponding to each section 22. The equipment device number C is a number corresponding to each equipment device 16. These numbers may consist of letters and symbols. As shown in FIG. 2, the reason why the information included in the two-dimensional code is reduced and the serial number is used is to prevent personal information from leaking therefrom.

  The two-dimensional code 24 includes information indicating the attribute of the object to be attached. Specifically, when the two-dimensional code 24 is attached near the entrance of the building 12, the code 24 (hereinafter referred to as “building two-dimensional code 24a”) includes the building number A. When the two-dimensional code 24 is attached near the entrance of the section 22, the code 24 (hereinafter referred to as “section two-dimensional code 24 b”) includes a building number A and a section number B. When the two-dimensional code 24 is attached to the equipment 16, the code 24 (hereinafter referred to as “equipment two-dimensional code 24 c”) includes a building number A, a division number B, and an equipment number C. .

  The portable terminal 14 is a communication device capable of communicating voice information, character information, image data information, or information combining them, and is, for example, a mobile phone, a PHS, a smartphone, or a personal computer. Further, the mobile terminal 14 has a satellite positioning system such as GPS (Global Positioning System), and can acquire current position information.

  The mobile terminal 14 includes a photographing unit 26, a display unit 28, and an input unit 30. The photographing unit 26 is a camera that can photograph a still image and a moving image, and can photograph the two-dimensional code 24. The display unit 28 is a display that displays information such as characters and image data. The input unit 30 is a device that can input information by operation of maintenance personnel, and is a numeric keypad, a keyboard, a mouse, or a touch panel integrated with the display unit 28.

  The monitoring center 18 includes a monitoring unit 32, a storage unit 34, a selection unit 36, and a providing unit 38.

  The monitoring unit 32 is connected to the output contact of the equipment device 16 and monitors the abnormality of the equipment device 16. The abnormality of the equipment device 16 is a state where the equipment device 16 is not normal, and this includes a failure of the equipment device 16. When a failure occurs in a certain equipment device 16 and a signal is received from the output contact of that equipment device 16, the monitoring unit 32 stores the failure information in the storage unit 34 in association with the equipment device number C of that equipment device 16. At this time, in the storage unit 34, the equipment 16 having failure information is weighted as a specific equipment (hereinafter simply referred to as “specific equipment”) 40 to be inspected.

  In the present embodiment, the case has been described in which the equipment device 16 having failure information is the specific equipment device 40, but the present invention is not limited to this configuration. If it is the equipment 16 to be inspected, the equipment 16 having the information of the inspection work item can be used as the specific equipment 40. In this case, information on the inspection work item may be stored in the storage unit 34 in advance in association with the equipment 16 that requires inspection work or the equipment number C of the equipment by the maintenance staff or the monitoring center 18.

  The storage unit 34 stores information related to the building 12, the equipment 16, and the section 22. Specifically, the storage unit 34 stores information relating to the building number A and the building 12, information relating to the division number B and the division 22, and information relating to the equipment device number C and the equipment device 16. Yes.

  Information about the building 12, the equipment 16 and the section 22 is information as shown in FIG. 3, for example. The information regarding the building 12 includes the address of the building 12, the name of the building 12, the information of the owner of the building 12, and the information of the manager of the building 12. The information regarding the section 22 includes the position of the section 12, the name of the section 12, and layout information indicating the arrangement of the equipment 14 accommodated in the section 12. The layout information is, for example, a plan view. And the information regarding the equipment 14 includes a model number, a specification, a failure history indicating a past failure, failure information indicating a current failure, an inspection work procedure and items, and position information.

  Based on the two-dimensional code 24 acquired by the maintenance person's mobile terminal 14 and the information stored in the storage unit 34, the selection unit 36 needs information for the maintenance person, that is, information on the specific equipment 40. Is selected. The providing unit 38 provides the information selected by the selecting unit 36 to the mobile terminal 14. In this system, information regarding the specific equipment 40 can be accurately provided from any two-dimensional code 24.

  Hereinafter, the function of the selection unit 36 will be described separately when the two-dimensional code 24 is the architectural two-dimensional code 24a, the section two-dimensional code 24b, or the equipment two-dimensional code 24c.

  First, the case where the two-dimensional code 24 is the building two-dimensional code 24a will be described. In this case, the selection unit 36 selects information on the building two-dimensional code 24a, that is, information on the building 12 corresponding to the building number A. Furthermore, the selection unit 36 selects information about the position of the specific equipment device 40 corresponding to the specific equipment device number C belonging to the building number A. This position information may be, for example, the position information of the section 22 where the specific equipment 40 is arranged, that is, the machine room. With this information, the maintenance staff can reach the specific equipment 40 or the section 22 in which the specific equipment 40 is accommodated without hesitation.

  Next, the case where the two-dimensional code 24 is the partitioned two-dimensional code 24b will be described with reference to FIG. FIG. 4 is a diagram showing a layout of the equipment 16 in the machine room which is the section 22.

  In the machine room 22, a plurality of motors and control panels, which are the equipment devices 16, are arranged. The section two-dimensional code 24 b is attached near the entrance of the machine room 22, and the equipment device two-dimensional code 24 c is attached to each equipment device 16. In this figure, the motor arranged in the upper right corner of the page is out of order and is set to the specific equipment 40. In the present embodiment, the case where the control panel is the facility device 16 has been described. However, the present invention is not limited to this configuration, and the control panel accommodates a plurality of control devices. Can also be set.

  The selection unit 36 selects information on the section two-dimensional code 24b, that is, information on the section 22 corresponding to the section number B. Furthermore, the selection unit 36 selects information about the position of the specific equipment device 40 corresponding to the specific equipment device number C belonging to the section number B. At this time, as shown in FIG. 4, since the specific equipment 40 is in the section 22, the selected position information can be combined with the layout information included in the information related to the section 22. That is, the position of the specific equipment 40 can be plotted on the layout information. By combining a plurality of pieces of position information in this manner, the maintenance staff's awareness of the information is improved. For example, even if the machine room 22 is wide and a plurality of equipment devices 16 of the same type are installed there, maintenance can be performed. The staff can arrive at the specific equipment 40 without fail.

  On the other hand, unlike FIG. 4, when there is no specific equipment 40 in the section 22, the selection unit 36 as the information about the specific equipment 40, for example, position information of another section 22 in which the specific equipment 40 is arranged. Can be selected.

  Next, the case where the two-dimensional code 24 is the equipment device two-dimensional code 24c will be described with reference to FIG. 4 again. The description will be made separately for the equipment device two-dimensional code 24c attached to the specific equipment device 40 and the equipment equipment 16 attached to the other equipment device 16.

  When the equipment device two-dimensional code 24c is attached to the specific equipment device 40, the selection unit 36 selects information on the specific equipment device 40 corresponding to the equipment device number C included in the equipment device two-dimensional code 24c. . Since this information includes information such as failure information, inspection work procedures, and items, maintenance personnel can perform maintenance work based on such information.

  On the other hand, when the equipment device two-dimensional code 24c is attached to the equipment device 16, the selection unit 36 selects information on the equipment device 16 corresponding to the equipment device number C included in the equipment device two-dimensional code 24c. . Furthermore, the selection unit 36 selects position information of the specific facility device 40. The position information at this time can be layout information as shown in FIG. That is, it can also be a drawing in which the position of the specific equipment 40 is plotted on the layout information of the machine room 22. As a result, the maintenance staff can acquire information on the equipment 16 and can recognize that the equipment 16 is not the specific equipment 40. Can be prevented.

  Next, an example of the control operation of the information providing system for the equipment device 16 in the present embodiment will be described with reference to FIG. Note that, in this control operation, the time when a failure of the equipment 16 occurs and a maintenance staff is dispatched to the site is started.

  First, in step S <b> 101, the building two-dimensional code 24 a is photographed by the mobile terminal 14 and transmitted to the monitoring center 18. In step S102, position information of the machine room 22, which is one piece of information selected by the selection unit 36, is provided. This position information is information on the machine room 22 in which the specific equipment 40 to be maintained and inspected is arranged.

  Next, in step S <b> 103, the section two-dimensional code 24 b is photographed at the entrance of the machine room 22 and transmitted to the monitoring center 18. And in step S104, the positional information on the specific equipment 40 which is one of the information selected by the selection part 36 is provided. This position information is layout information of the machine room 22 where the specific equipment 40 is plotted.

  In step S <b> 105, the equipment device two-dimensional code 24 c of the specific equipment device 40 is photographed and transmitted to the monitoring center 18. In step S106, failure information that is a part of the information selected by the selection unit 36, inspection work procedure, and item information are provided.

  Thereafter, in step S107, a maintenance / inspection work is performed based on the provided information. When the work is finished, the portable terminal 14 reports work completion in step S108, and this control operation is finished.

  Thus, in the system 10 of this embodiment, the information regarding the specific equipment 40 is correctly provided from any two-dimensional code. Specifically, since the position information of the specific equipment 40 is provided from the two-dimensional code other than the specific equipment 40, even the maintenance staff dispatched to the building 12 for the first time prevents the target equipment from being misidentified. In addition, the specific equipment 40 can be reached early and reliably. Thereby, maintenance inspection work can be started at an early stage. On the other hand, since the information related to the maintenance inspection work is provided from the two-dimensional code of the specific equipment 40, the work can be reliably performed.

  In this embodiment, although the case where the two-dimensional code 24 includes at least one of the building number A, the partition number B, and the equipment number C has been described, the present invention is not limited to this configuration. If the number of installed equipment 16 is small and the building 12 has a simple structure, the two-dimensional code 24 may be attached only to the equipment 16 and only the equipment number C may be included therein.

  Next, a system 10 according to another embodiment will be described. In addition, the same code | symbol is attached | subjected about the same component as the said embodiment, and detailed description is abbreviate | omitted.

  The imaging unit 26 of the portable terminal 14 of this embodiment recognizes a plurality of two-dimensional codes 24 included in the imaging range at a time. The selection unit 36 of the monitoring center 18 selects information regarding the equipment 16 corresponding to, for example, the equipment number C of the two-dimensional code 24, and the providing unit 38 provides the information to the mobile terminal 14.

  And in this embodiment, the display part 28 of the portable terminal 14 displays the information regarding the equipment 16 provided from the provision part 38 in relation to the equipment 16 image | photographed by the imaging | photography part 26, It is characterized by the above-mentioned. To do. Thereby, the information regarding the equipment 16 can be pasted on the real-time video displayed on the display unit 28. This is an improvement in visibility compared with the information plotted on the plan view in the above-described embodiment. This is a display method that can achieve the above. In particular, it is preferable to display the specific equipment device 40 so that it can be distinguished from the other equipment devices 16. The distinguishable display is a display that improves the visibility of the specific equipment device 40 by changing a color or a character.

  Even if the two-dimensional code 24 cannot be photographed by the photographing unit 26, the information can be displayed in association with the equipment 16 displayed on the display unit 28. For example, when the mobile terminal 14 has a GPS function, the position information of the mobile terminal 14 and the orientation information captured by the imaging unit 26 can be known by this function. The selection unit 36 selects information related to the facility equipment 16 in the range imaged by the imaging unit 26 based on such information and information in the storage unit 34, for example, layout information of the machine room. Then, the selected information may be displayed in association with the equipment 16 displayed on the display unit 28.

  10 Equipment Equipment Information Providing System, 12 Buildings, 14 Mobile Terminals, 16 Equipment Equipment, 18 Monitoring Center, 20 Communication Line, 22 Machine Room, 24 Two-dimensional Code, 26 Shooting Section, 28 Display Section, 30 Input Section, 32 Monitoring Part, 34 storage part, 36 selection part, 38 provision part, 40 specific equipment.

Claims (9)

Equipment arranged in the building,
A two-dimensional code attached to the building,
A portable terminal that includes a photographing unit that is held by maintenance personnel and photographs a two-dimensional code;
A monitoring center connected to the mobile terminal via a communication line and remotely monitoring the equipment;
Have
The monitoring center
A storage unit for storing information about buildings and equipment;
A selection unit that selects information on a specific facility device that is a facility device to be maintained and inspected based on the two-dimensional code photographed by the photographing unit and the information stored in the storage unit;
A providing unit that provides the mobile terminal with the information selected by the selecting unit;
including,
This is a system for providing information on equipment. In the equipment provision information system according to claim 1,
The storage unit stores information related to a section in which a plurality of facility devices are accommodated,
The two-dimensional code includes a compartment two-dimensional code attached near the entrance of the compartment,
When there are specific equipment in the section of the section two-dimensional code, the selection unit selects information about the specific equipment and layout information of the section as information about the section,
The providing unit provides information selected by the selecting unit.
This is a system for providing information on equipment. In the equipment provision information system according to claim 2,
The selection unit plots the position of the specific equipment on the selected layout information.
This is a system for providing information on equipment. In the information provision system of the equipment according to any one of claims 1 to 3,
The two-dimensional code includes the equipment two-dimensional code attached to the equipment,
The selection unit selects information on the specific equipment based on the read equipment equipment two-dimensional code and information on the equipment stored in the storage unit.
This is a system for providing information on equipment. In the equipment provision information system according to claim 4,
Information on equipment includes at least one of failure information and inspection work item information,
When the information is associated with the equipment corresponding to the equipment two-dimensional code, the selection unit assumes that the equipment is a specific equipment and selects information related to the equipment.
This is a system for providing information on equipment. In the information provision system of the equipment according to any one of claims 1 to 5,
Information on equipment includes information on inspection work procedures,
The providing department provides an inspection work procedure document as information on the specific equipment selected by the selecting section.
This is a system for providing information on equipment. In the information provision system of the equipment according to any one of claims 1 to 6,
The mobile terminal includes an input unit capable of inputting information,
The mobile terminal transmits information on the inspection work input by the input unit to the monitoring center.
This is a system for providing information on equipment. Equipment arranged in the building,
Equipment equipment two-dimensional code attached to equipment equipment,
A portable terminal that is held by a maintenance staff and includes an imaging unit that captures a two-dimensional code of equipment and a display unit that displays information;
A monitoring center connected to the mobile terminal via a communication line and remotely monitoring the equipment;
Have
The monitoring center
A storage unit for storing information about buildings and equipment;
A selection unit for selecting information on the equipment corresponding to the two-dimensional code based on the equipment two-dimensional code photographed by the photographing unit and information stored in the storage unit;
A providing unit that provides information on the equipment selected by the selecting unit to the mobile terminal;
Including
The display unit displays information related to the facility device provided from the providing unit in association with the facility device photographed by the photographing unit.
This is a system for providing information on equipment. In the information provision system of the facility equipment according to claim 8,
Information on equipment includes at least one of failure information and inspection work item information,
When such information is associated with the equipment corresponding to the equipment two-dimensional code, the selection unit identifies the equipment that is the equipment to be maintained and inspected, and provides information on the equipment. Select
When there are specific equipment in the displayed equipment, the display unit displays the equipment so that it can be distinguished from other equipment.
This is a system for providing information on equipment.

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