JP2009163472A - Information processor, image processing method, and program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To easily make a reservation even when a plurality of persons receive the provision of a service. <P>SOLUTION: A reservation acceptance processing part 107 accepts reservation from a reserver about the provision of a service, the reservation for receiving the provision of the service, the reservation which requests approval from an approver. A Web server function 101 controls the transmission of display data for displaying a picture which requests the approval of reservation to the approver, and controls the reception of approval result presentation data showing whether or not the approver has approved reservation from the picture. A companion approval processing part 108 performs the processing of approval about reservation according as whether or not the reservation has been approved by the approver through the picture. This invention may be applied to an accommodation reservation system. <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention relates to an information processing apparatus and method, and a program, and more particularly, to an information processing apparatus and method, and a program that enable reservation of service provision.

  In recent years, accommodation reservations can be made via the Internet.

  Conventionally, a computer system for an accommodation reservation management company that manages accommodation room information, accommodation fee information, accommodation reservation status information, etc. of a plurality of accommodation facilities, to which a plurality of accommodation reservation dealers and a plurality of accommodation facilities have joined. A plurality of computer systems for accommodation reservation service providers receive accommodation reservation requirement display information representing the requirements for accommodation reservations from the computer system for accommodation reservation managers via the Internet. Multiple accommodation facilities are sent to the computer system for accommodation reservation managers via the Internet based on the information necessary to display reservations. Some have made it possible to handle reservations for overnight stays (see, for example, Patent Document 1).

JP 2001-350996 A

  When multiple people are staying at an accommodation facility, one of them tries to make a reservation for accommodation at the internet, and it takes time and effort to make adjustments. It was troublesome.

  The present invention has been made in view of such a situation, and makes it possible to easily make a reservation even when a plurality of persons receive service provision.

  An information processing apparatus according to an aspect of the present invention includes a reception unit configured to receive a reservation that is reserved by a reservation person for the provision of a service and that requires approval of an approver who intends to receive the provision of the service; and the approver Control of the transmission of the first display data for displaying a screen for requesting approval of the reservation, and control of reception of approval result presentation data indicating whether the approver has approved the reservation from the screen And a communication control means for performing an approval process for the reservation according to whether or not the reservation is approved by the approver via the screen.

  By doing so, it is possible to easily make a reservation even when a plurality of reservation persons and approver receives a service.

  The accepting unit accepts the reservation by the reservation person for the accommodation of the accommodation facility that is the service, and the reservation requiring approval of the approver who is a companion accompanying the reservation person. Can do.

  In this case, it is possible to easily make a reservation even when a reservation service and a companion are provided with accommodation services.

  The screen further includes a determination unit that determines whether or not the approver has approved the reservation from the screen, and the approval processing unit includes a determination unit that determines whether or not the approver has approved the reservation. Approval processing for the reservation can be performed.

  When the reservation by the reservation person is accepted, an issuing means for issuing an address for accepting access for transmitting the first display data can be further provided.

  In this case, the approver can easily access the first display data.

  When the reservation by the reservation person is accepted, the communication control means can control transmission of the second display data to the reservation person to display a screen for inputting the destination of the display data. .

  By doing so, it becomes possible to easily ask the approver to approve the reservation.

  When the reservation by the reservation person is accepted, it is possible to further provide an electronic mail transmission control means for controlling transmission of an electronic mail for urging the reservation to be approved.

  Thereby, the approver can quickly know that he / she is required to approve the reservation.

  When the approver approves the reservation from the screen, the e-mail transmission control means is an e-mail notifying that the reservation has been approved, and transmitting the e-mail addressed to the reservation person or the approver If the approver requests to redo the reservation from the screen, it is possible to control the transmission of the e-mail addressed to the reservation person.

  By doing in this way, the reservation person or the approver can confirm the result of the reservation approval easily and quickly.

  Recording means for recording reservation data for providing the service can be further provided.

  Thereby, it is possible to quickly and accurately confirm the reservation for service provision.

  When the reservation means accepts the reservation by the reservation person for providing the service, the reception means can cause the recording means to record data indicating the reservation of the service.

  In this case, if a reservation for service provision is accepted and the reservation is not confirmed, it is only necessary to change the recording contents of the recording means, so that the provider providing the service does not have to perform unnecessary processing. , The processing burden on the seller or the provider can be reduced.

  When the reservation means accepts the reservation by the reservation person for the provision of the service provided exclusively, the recording means can record the data indicating the reservation of the service.

  By doing so, it is possible to prevent other reservations for the service from being accepted after the reservation for service provision is accepted until the reservation is confirmed.

  When the approver approves the reservation from the screen, the approval processing unit records the reserved reservation of the service in the recording unit, and the approver restarts the reservation from the screen. When requested, the recording means can delete data indicating the reservation of the service.

  Thereby, when the reservation for providing the service is not confirmed, it is not necessary to cause the provider providing the service to perform unnecessary processing, and the processing burden on the seller or the provider can be reduced.

  When the reservation by the reservation person is accepted, a contact means for notifying the provider who provides the service of the reservation for the provision of the service can be further provided.

  When the approver requests the approval processing means to redo the reservation from the screen, the approval means can be informed of the cancellation of the reservation to the provider providing the service.

  In this case, the provider can quickly know whether there is a reservation.

  If the reservation is not approved by the approver before a predetermined period from the date of provision of the reserved service, it is possible to further provide a time limit management means for canceling the reservation.

  In this way, by canceling reservations that are unlikely to be approved, it is possible to increase the chances of reservations for service provision.

  An information processing method according to an aspect of the present invention is a reservation by a reservation person for providing a service, and accepts a reservation that requires approval of an approver who intends to receive the provision of the service. Controlling the transmission of display data for displaying a screen for requesting approval, controlling the reception of approval result presentation data indicating whether or not the approver has approved the reservation from the screen, via the screen Including a step of performing an approval process for the reservation according to whether the reservation is approved by the approver.

  By doing so, it is possible to easily make a reservation even when a plurality of reservation persons and approver receives a service.

  A program according to one aspect of the present invention is a reservation by a reservation person for provision of a service, and accepts a reservation that requires approval of an approver who intends to receive the provision of the service, and the approval person accepts the reservation. Controlling the transmission of display data for displaying a screen for requesting, controlling reception of approval result presentation data indicating whether or not the approver has approved the reservation from the screen, and the approval via the screen The computer executes a step of performing an approval process for the reservation according to whether or not the reservation is approved by a person.

  By doing so, it is possible to easily make a reservation even when a plurality of reservation persons and approver receives a service.

  In one aspect of the present invention, a reservation by a reservation person for providing a service, and a reservation that requires approval of an approver who is going to receive the provision of the service is accepted, and the approval person accepts the reservation. Display data for displaying a screen for requesting is transmitted, approval result presentation data indicating whether the approver has approved the reservation is received from the screen, and the reservation is received by the approver via the screen. Depending on whether or not is approved, the reservation is approved.

  As described above, according to one aspect of the present invention, provision of a service can be reserved.

  In addition, according to one aspect of the present invention, it is possible to easily make a reservation even when a service is provided by a plurality of persons.

  Embodiments of the present invention will be described below. Correspondences between the configuration requirements of the present invention and the embodiments described in the detailed description of the present invention are exemplified as follows. This description is to confirm that the embodiments supporting the present invention are described in the detailed description of the invention. Accordingly, although there are embodiments that are described in the detailed description of the invention but are not described here as embodiments corresponding to the constituent elements of the present invention, It does not mean that the embodiment does not correspond to the configuration requirements. Conversely, even if an embodiment is described herein as corresponding to a configuration requirement, that means that the embodiment does not correspond to a configuration requirement other than the configuration requirement. It's not something to do.

  An information processing apparatus according to an aspect of the present invention is a reservation made by a reservation person for providing a service (for example, accommodation), and is an approver (for example, accompanying the reservation person and making a reservation) Accepting means (for example, the reservation accepting processing unit 107 in FIG. 3) for accepting a reservation for approval of a companion who stays with the person, and a screen for requesting the approver to approve the reservation (for example, the approval screen in FIG. 9). ) To control the transmission of first display data (e.g., approval screen data) and control the reception of approval result presentation data indicating whether the approver has approved the reservation from the screen. A communication control means (for example, the Web server function 101 in FIG. 3), and an approval processing for the reservation depending on whether or not the reservation is approved by the approver via the screen. Comprising processing means (e.g., companion approval processing unit 108 in FIG. 3) and a.

  The screen further includes a determination unit (for example, the determination unit 122 in FIG. 3) for determining whether or not the approver has approved the reservation from the screen, and the approver has approved the reservation in the approval processing unit. Depending on the result of the determination as to whether or not the reservation is made, the reservation can be approved.

  When the reservation by the reservation person is accepted, issuing means (for example, URL issuing unit 121 in FIG. 3) for issuing an address for accepting access for transmitting the first display data can be further provided.

  E-mail transmission control means for controlling transmission of an e-mail addressed to the approver (for example, an approval e-mail in FIG. 7) that is an e-mail that prompts the approval of the reservation when the reservation by the reservation person is accepted (For example, the mail transmission control unit 104 in FIG. 3) may be further provided.

  Recording means (for example, the accommodation reservation database 103 in FIG. 3) for recording reservation data for providing the service can be further provided.

  When the reservation by the reservation person is accepted, a contact means (for example, one of the accommodation facility A to the accommodation facility N in FIG. 1) that informs the reservation for the provision of the service to the provider that provides the service ( For example, the facility notification unit 110) of FIG. 3 can be further provided.

  The processing performed by the computer that executes the information processing method or program according to one aspect of the present invention is a reservation by a reservation person for providing a service (for example, accommodation), and an approver who intends to receive the provision of the service ( For example, a reservation that requires the approval of a companion who accompanies the reservation person and stays with the reservation person is accepted (for example, step S12 and step S17 in FIG. 4), and a screen that requests the approval person to approve the reservation (for example, , Control of transmission of display data (for example, approval screen data) for displaying the approval screen (for example, step S31 of FIG. 8), and whether or not the approver has approved the reservation from the screen Whether or not the reservation is approved by the approver via the screen (eg, step S32 in FIG. 8). Process approval for the reservation depending on whether (e.g., step S34 in FIG. 8) includes performing.

  The present invention can be applied to reservations for purchase of goods or provision of services. In the following description, provision of accommodation services for accommodation facilities will be described as an example. The goods mentioned here can be personal property and real estate subject to the transaction, and the service can be a service under the trademark law.

  FIG. 1 is a diagram showing an accommodation reservation system according to an embodiment of the present invention. The accommodation reservation system is a system that reserves accommodation, and includes a server 11, the Internet 12, facility computers 13-1 to 13-N, and terminal devices 14-1 to 14-M.

  The accommodation facilities A to N are facilities for providing accommodation services such as hotels and inns, respectively, and include facility computers 13-1 to 13-N, respectively.

  The travel agency represents the accommodation facility A to the accommodation facility N and accepts reservations for each accommodation.

  The users A to M are users who want to use any of the accommodation facilities A to N, respectively, and use the terminal devices 14-1 to 14-M, respectively.

  The server 11 is a personal computer, a server dedicated machine, a mainframe, or the like. For example, the server 11 executes a so-called Web server program such as Apache HTTP Server or Internet Information Services manufactured by Microsoft Corporation in the United States and uses HTTP (Hypertext Transfer Protocol). Based on a prescribed procedure, a document (data on a page of a website) such as an HTML (Hypertext Markup Language) method or an XML (Extensible Markup Language) method including various objects such as text or images is provided.

  The server 11 provides an accommodation reservation website, which is a website that accepts accommodation reservations for hotels and inns, via the Internet 12. That is, the server 11 provides an accommodation reservation website that accepts the accommodation reservations of the accommodation facilities A to N via the Internet 12.

  On the accommodation reservation website provided by the server 11, when conditions such as accommodation place, accommodation date, number of users, budget, etc. are input, a list of facilities with vacancies is displayed and users who wish to stay, for example, users A to A Any of the users M can make a reservation for a favorite room.

  Further, the server 11 executes a mailer program (mail client program) that transmits an e-mail, and is addressed to any one of the users A to M via the Internet 12 and the terminal devices 14-1 to 14-M. An electronic mail (hereinafter simply referred to as mail) is transmitted to either.

  The Internet 12 includes a wired or wireless general-purpose line or dedicated line, or a plurality of wired or wireless networks such as a LAN (Local Area Network) or a WAN (Wide Area Network).

  Each of the facility computers 13-1 to 13-N is, for example, a computer such as a dedicated computer or a stationary personal computer. The facility computers 13-1 to 13 -N store data indicating the reservations of the accommodations of the accommodation facilities A to N, respectively, and communicate (notify) the reservation of accommodation from the server 11 via the Internet 12. Alternatively, a cancellation notification (notification) is received, and the data indicating the reservation for accommodation is updated.

  Each of the terminal devices 14-1 to 14-M is a terminal device such as a stationary or so-called notebook personal computer, a mobile phone, or a dedicated terminal device. Each of the terminal devices 14-1 to 14 -M executes a browser program, accesses the server 11, receives website page data provided from the server 11, and displays the website page. Let

  Further, each of the terminal devices 14-1 to 14-M executes a mailer program (mail client program) that receives an e-mail, and is sent from the server 11 to any one of the users A to M via the Internet 12. Receive e-mail sent to

  Hereinafter, the facility computers 13-1 to 13-N are simply referred to as the facility computer 13 when it is not necessary to distinguish them individually. Hereinafter, the terminal devices 14-1 to 14-M will be simply referred to as the terminal device 14 when it is not necessary to distinguish them individually.

  FIG. 2 is a block diagram illustrating an example of the hardware configuration of the server 11.

  In the server 11, a CPU (Central Processing Unit) 51, a ROM (Read Only Memory) 52, and a RAM (Random Access Memory) 53 are connected to each other by a bus 54.

  An input / output interface 55 is further connected to the bus 54. The input / output interface 55 includes an input unit 56 including a keyboard, a mouse, and a microphone, an output unit 57 including a display and a speaker, a storage unit 58 including a hard disk and a nonvolatile memory, and a communication unit 59 including a network interface. A drive 60 for driving a removable medium 61 such as a magnetic disk, an optical disk, a magneto-optical disk, or a semiconductor memory is connected.

  In the server 11 configured as described above, for example, the CPU 51 loads the program stored in the storage unit 58 to the RAM 53 via the input / output interface 55 and the bus 54 and executes the program. A series of processing is performed.

  The program executed by the server 11 (CPU 51) is, for example, a magnetic disk (including a flexible disk), an optical disk (CD-ROM (Compact Disc-Read Only Memory), DVD (Digital Versatile Disc), etc.), a magneto-optical disk, or It is recorded on a removable medium 61, which is a package medium composed of a semiconductor memory, or provided via a wired or wireless transmission medium such as the Internet 12, a network such as a LAN or WAN, or digital satellite broadcasting.

  The program can be installed in the server 11 by storing the removable medium 61 in the drive 60 and storing it in the storage unit 58 via the input / output interface 55. The program can be installed in the server 11 by being received by the communication unit 59 via a wired or wireless transmission medium and stored in the storage unit 58. In addition, the program can be installed in the server 11 in advance by storing the program in the ROM 52 or the storage unit 58 in advance.

  Since the hardware configuration of the facility computer 13 or the terminal device 14 is the same as the hardware configuration of the server 11, description thereof is omitted.

  Next, a configuration of functions realized by the server 11 that executes the program will be described with reference to FIG.

  When the server 11 which is hardware executes the program, the Web server function 101, the screen data generation unit 102, the accommodation reservation database 103, the mail transmission control unit 104, the mail generation unit 105, the companion approved reservation database 106, the reservation The functions of the reception processing unit 107, the companion approval processing unit 108, the time limit management unit 109, and the facility notification unit 110 are realized.

  The Web server function 101 is realized by execution of a Web server program by the server 11 and is a document such as an HTML method or an XML method in the terminal device 14 based on a procedure defined in HTTP via the Internet 12. Provide website page data (including screen data).

  In more detail, the Web server function 101 is a companion accompanying the reservation person and approves the reservation to the companion who stays with the reservation person in any of the accommodation facilities A to N reserved by the reservation person. Controls transmission of display data for displaying a screen for requesting the user.

  Here, the accompanying person who accompanies the reservation person and stays with the reservation person is an example of an approver who approves the reservation by the reservation person.

  That is, the Web server function 101 controls transmission of display data for displaying a screen for requesting approval of a reservation to an approver who intends to receive the provision of the service reserved by the reservation person who provides the service. Further, although details will be described later, the Web server function 101, when a reservation by a reservation person is accepted, is a display data reservation person who displays a screen for inputting a display data destination for displaying a screen for requesting approval. Control transmission to the destination.

  The screen data generation unit 102 is stored in the reservation database 106 after the companion approval, and is based on the data related to the reservation that requires the approval of the accompanying person (approver) accompanying the reservation person, such as the HTML method or the XML method. Generate screen data that is a document.

  The accommodation reservation database 103 records data for reservations for accommodation to the accommodation facilities A to N. Specifically, for example, in the accommodation reservation database 103, the date, the room number of each room, the type of each room (single, twin, Information such as the accommodation price of each room, whether or not breakfast is present, and whether or not there is a reservation, such as whether or not there is a reservation (including reservations to be described later).

  More specifically, for example, when an accommodation is booked, the reservation person can obtain information from the database (not shown) that stores information on accommodation facilities A to N such as the number of rooms and photos of the rooms, and member information. Information about any of the selected accommodation facilities A to N (hereinafter referred to as a reserved accommodation facility) is read out, and the accommodation reservation database 103 corresponds to the facility ID that identifies the reserved accommodation facility. Then, information such as the date of accommodation and the room number of the room is recorded together with the read information of the reserved accommodation facility.

  The mail transmission control unit 104 is realized by executing a mail client program by the server 11, controls the communication unit 59, and controls transmission of mail via the Internet 12. The mail generation unit 105 generates a mail based on the data related to the reservation that requires the companion's approval stored in the reservation database 106 after the companion approval. The mail transmission control unit 104 controls transmission of the mail generated by the mail generation unit 105.

  That is, when a reservation by a reservation person is accepted, the mail transmission control unit 104 is an electronic mail that urges the approval of the reservation, and controls transmission of an electronic mail addressed to the approver. In addition, when the approver approves the reservation from the screen, the mail transmission control unit 104 is an email notifying that the reservation has been approved, and controls the transmission of the email addressed to the reservation person or the approver. When the approver requests to redo the reservation, the e-mail is sent to notify the request for redoing, and the transmission of the e-mail addressed to the reservation person is controlled.

  The companion-acknowledged reservation database 106 stores data relating to reservations that require companion approval. For example, the reservation database 106 after accompaniment approval includes a reservation ID that specifies a reservation that is required to be approved by the approver, a URL issued for each reservation in association with the reservation ID, the name of the accommodation facility to be reserved, The facility ID that identifies the accommodation, the room type that indicates the type of room to be reserved, the date of entry (check-in), the date of withdrawal (check-out), the number of applicants that indicate the number of people to book the accommodation, and the number of rooms to be reserved Number of rooms to be displayed, price, zip code of the reservation person, the address of the reservation person, the name of the reservation person, the telephone number of the reservation person, the e-mail address of the reservation person, the name of the accompanying person, the e-mail address of the accompanying person, and the accompanying person Stores data related to reservations such as messages.

  To explain in more detail, for example, when an accommodation requiring an approval of a companion is booked, information on accommodation facilities A to N such as the number of rooms and a picture of the room, and member information is stored. The information about the reserved accommodation facility is read out from the database, and the post-accompaniment-approved reservation database 106 corresponds to the reservation ID, together with the information on the reserved accommodation facility that has been read out and the accommodation information Record information such as date and room number.

  The reservation reception processing unit 107 is a reservation made by a reservation person who is one of the users A to M for staying at the reserved accommodation facility, and is a companion (approver) accompanying the reservation person (users A to A). A reservation that requires approval from any one of the users M excluding the reservation person) is accepted.

  The reservation reception processing unit 107 includes a URL (Uniform Resource Locator) issuing unit 121. When a reservation requesting approval by the approver is accepted, the URL issuing unit 121 issues a specific URL method address for each reservation.

  The companion approval processing unit 108 performs an approval process on the reservation received by the reservation reception processing unit 107. That is, the companion approval processing unit 108 performs an approval process for the reservation depending on whether or not the reservation is approved by the approver via a screen requesting the approval of the reservation.

  The companion approval processing unit 108 includes a determination unit 122. The determination unit 122 determines whether the approver has approved the reservation from a screen that asks the approver to approve the reservation.

  For example, when the Web server function 101 receives information indicating a reservation for which the companion's approval is required, the reservation reception processing unit 107 stores information indicating room reservation as the reservation state in the accommodation reservation database 103. Secure the room. Thereafter, when the Web server function 101 receives the information indicating the companion's approval, the companion approval processing unit 108 replaces the information indicating the reservation of the room as the reservation state in the accommodation reservation database 103. Then, the reserved room reservation is confirmed by storing the information indicating the room reservation.

  On the other hand, after the room is secured, when the Web server function 101 receives information indicating a request to redo the reservation, the companion approval processing unit 108 stores the reservation state in the accommodation reservation database 103 as the reservation state. Instead of information indicating reservation, information indicating room availability is stored, and the reserved room reservation is released (cancelled).

  The deadline management unit 109 cancels the reservation if it is not approved by the approver before a predetermined period from the reserved stay date.

  When the reservation by the reservation person is accepted, the facility notification unit 110 controls the communication unit 59 to notify (notify) the reservation of the accommodation to the reservation accommodation facility via the Internet 12. In addition, the facility notifying unit 110 controls the communication unit 59 when the approver requests re-booking from the screen asking the approver to approve the reservation, and makes a reservation to the reserved accommodation facility via the Internet 12. Contact cancellation of.

  Next, a process for accepting a reservation from a reservation person will be described with reference to a flowchart and an example of a screen.

  FIG. 4 is a flowchart for explaining an example (first embodiment) of reservationer reception processing by the server 11 that receives a reservation from a reservation person who is the user A.

  In step S <b> 11, the reservation acceptance processing unit 107 displays accommodation reservation screen data for displaying a screen for making a reservation for accommodation (hereinafter referred to as an accommodation reservation application screen) via the Internet 12 on the Web server function 101. The data is transmitted to the terminal device 14-1 which is the terminal device 14 of the user A. That is, the Web server function 101 causes the communication unit 59 to transmit the accommodation reservation screen data to the terminal device 14-1 via the Internet 12.

  FIG. 5 is a diagram illustrating an example of an accommodation reservation application screen displayed on the terminal device 14-1 that has received the accommodation reservation screen data.

  On the accommodation reservation application screen, the name of any of the accommodation facilities A to N to be reserved, the room type indicating the type of room to be reserved, such as single or twin, and any of the accommodation facilities A to N Check-in to indicate the date of entry after proceeding, check-out to indicate the date to pay off and pay off from any of the accommodation facilities A to N, the number of applicants to indicate the number of people to book, and the room to be reserved The number of application rooms indicating the number of rooms and the charge are displayed.

  In the example of the accommodation reservation application screen of FIG. 5, the name of any of the accommodation facilities A to N, which is XX hotel Omiya, the room type which is twin, and the check-in which is Thursday, October 11, 2007 Check-out on Friday, October 12, 2007, Number of applicants (2 adults: 2 children: 0), 1 application room, 17,000 yen .

  The accommodation reservation application screen has a field for inputting information on the reservation person. That is, in the accommodation reservation application screen, a field for inputting the zip code of the address of the reservation person, a field for inputting the address of the reservation person, a field for inputting the name of the reservation person, a field for inputting the telephone number of the reservation person, and A field for entering the e-mail address of the reservation person is arranged.

  Furthermore, the accommodation reservation application screen is provided with a radio button for selecting whether to pay with a credit card immediately or pay locally at the time of staying.

  Reservers enter their postal code, address, name, phone number, and email address in the fields on the room reservation application screen, select one of the radio buttons to specify the payment method, and make a normal reservation. If you want to make a reservation, click on the button for instructing a normal reservation (for example, the button on the left of the two buttons on the lower side of FIG. In the case of making a reservation after obtaining the reservation, a button (for example, one of the two buttons on the lower side of FIG. 5) for instructing the reservation after obtaining the approval of the accompanying person (hereinafter referred to as the reservation after the accompanying person's approval). Click on the button on the right-hand side, which says “Reserve after approving companions”.

  When a button for instructing a normal reservation is clicked, the terminal device 14-1 displays the postal code, address, name, and telephone number entered in each field of the accommodation reservation application screen together with information indicating the normal reservation. And the information of the reservation person consisting of the mail address is transmitted to the server 11 via the Internet 12.

  On the other hand, when the button for instructing the reservation after the companion approval is clicked, the terminal device 14-1 displays the postal code entered in each field of the accommodation reservation application screen together with the information indicating the reservation after the companion approval, Information of the reservation person consisting of the address, name, telephone number, and e-mail address is transmitted to the server 11 via the Internet 12.

  Note that a radio button for instructing payment with a credit card later may be provided on the accommodation reservation application screen so that payment with a credit card can be selected later. For example, if payment with a credit card is selected later and a reservation is made after accompaniment approval, if payment is made with a credit card at the time the companion approval is obtained, as will be described later, Even when making a reservation again, the settlement process is simplified.

  In step S12, the reservation reception processing unit 107 causes the Web server function 101 to receive information input from the accommodation reservation application screen transmitted from the terminal device 14-1 via the Internet 12. That is, the Web server function 101 causes the communication unit 59 to receive information input from the accommodation reservation application screen transmitted from the terminal device 14-1 via the Internet 12.

  The Web server function 101 supplies the received information to the reservation reception processing unit 107.

  In step S13, the reservation reception processing unit 107 refers to the information input and transmitted in the terminal device 14-1, and determines whether or not the reservation is after the companion approval. If it is determined that there is, the procedure proceeds to step S14, and the reservation reception processing unit 107 inputs a companion information to the web server function 101 via the Internet 12 (hereinafter referred to as companion information). The companion information input screen data, which is data for displaying the input screen), is transmitted to the terminal device 14-1 which is the terminal device 14 of the user A.

  In other words, in step S <b> 14, the Web server function 101 controls the communication unit 59 and transmits accompanying person information input screen data to the terminal device 14-1 via the Internet 12.

  FIG. 6 is a diagram illustrating an example of a companion information input screen displayed on the terminal device 14-1 that has received the companion information input screen data.

  In the companion information input screen, a field for inputting companion information is arranged. That is, the companion information input screen includes a field for inputting the name of the companion, a field for inputting the companion mail address, and a field for inputting a message from the reservation person to the companion.

  To continue the reservation after approving the companion, the reservation person inputs the companion's name, companion's e-mail address, and message to the companion in the fields on the companion information input screen. Click a button (for example, a button on the right side of the two buttons on the lower side of FIG. 6, which is described as “Reserve after accompaniment approval”) for instructing the continuation of the reservation process after the person approval.

  Hereinafter, a case where the accompanying person is the user B will be described as an example.

  When returning to the accommodation reservation application screen, the reservation person has a button for instructing to return to the accommodation reservation application screen (for example, “Return” on the left side of the two buttons on the lower side of FIG. 6 is described. Button).

  When the button for instructing the return to the accommodation reservation application screen is clicked, the terminal device 14-1 transmits information for instructing the return to the accommodation reservation application screen to the server 11 via the Internet 12. When the server 11 receives information instructing to return to the accommodation reservation application screen from the terminal device 14-1, the process of accepting the reservation by the server 11 returns to step S11.

  On the other hand, when the button for instructing the continuation of the reservation process after the approval of the companion is clicked, the terminal device 14-1 displays the name of the companion, the companion's name entered in each field of the companion information input screen. Along with the companion information, which includes a mail address and a message to the companion, information for instructing the continuation of the reservation process after the companion approval is transmitted to the server 11 via the Internet 12.

  In step S <b> 15, the reservation acceptance processing unit 107 transmits the companion information input to the Web server function 101 in each field of the companion information input screen transmitted from the terminal device 14-1 via the Internet 12. Along with the information including the name, the mail address of the accompanying person, and the message to the accompanying person, information for instructing the continuation of the reservation process after the accompanying person is approved is received. The Web server function 101 supplies the received information to the reservation reception processing unit 107.

  The URL issuing unit 121 of the reservation reception processing unit 107 issues a specific URL for the reservation after the current companion approval. In addition, the reservation reception processing unit 107 associates the reservation ID for specifying the reservation after the companion approval with the URL issued by the URL issuing unit 121, the name of the reserved accommodation facility, and the room type indicating the type of the room to be reserved. , Check-in indicating the date to enter the reserved accommodation facility, check-in indicating the date to enter the room, check-out indicating the date of payment from the accommodation facility A to the accommodation facility N, indicating the number of people to book the accommodation Number of applicants, number of application rooms indicating the number of rooms to be reserved, fee, zip code of reservation person, address of reservation person, name of reservation person, telephone number of reservation person, e-mail address of reservation person, name of accompanying person, accompanying person The mail address of the person and the message to the accompanying person are stored in the reservation database 106 after the accompanying person is approved.

  In step S <b> 16, the reservation reception processing unit 107 causes the mail generation unit 105 to generate an email that prompts the user B who is a companion to approve (hereinafter referred to as an approval email), and the mail transmission control unit 104 generates the email. Send the approved approval mail.

  In this case, in response to an instruction from the reservation reception processing unit 107, the mail generation unit 105 reads a reservation ID, URL, name of the reservation person, name of the accompanying person from the reservation database 106 after the accompanying person approval. The name of the person, the mail address of the companion, and the message to the companion are read out, and an approval mail for prompting approval is generated. Then, the mail transmission control unit 104 causes the communication unit 59 to transmit the approval mail generated by the mail generation unit 105 via the Internet 12.

  FIG. 7 is a diagram illustrating an example of an approval mail that is generated by the mail generation unit 105 and transmitted by the mail transmission control unit 104 to the accompanying person.

  The destination of the approval mail is the companion mail address, and the sender address is the mail address of the travel agency. The subject of the approval mail is the name of the travel agency and the companion approval mail. The mail address of the companion who is the destination of the approval mail is input in the field for entering the mail address of the companion on the companion information input screen, and is transmitted from the terminal device 14-1 to the server 11 via the Internet 12. It has been sent.

  A message from the reservation person to the accompanying person and a link to a specific URL issued for the reservation after the approval of the accompanying person are arranged in the body of the approval mail.

  As shown in FIG. 7, the message from the reservation person to the companion who is arranged in the body of the approval mail is, for example, “Mr. Yama, how about a hotel in Saitama travel?” “Http: //***travel.co.jp/HOTEL/54***/yoyakuid=12345/**l.html” placed in the body of the approval email This is a link to a specific URL issued and shows that URL.

In “http: //***travel.co.jp/HOTEL/54***/yoyakuid=12345/**l.html”
Of the “yoyakuid = 12345”, 12345 is a reservation ID for specifying the reservation after the companion approval. When the URL includes the reservation ID, the reservation after the companion approval can be specified by the URL.

  Returning to FIG. 4, in step S <b> 17, the reservation reception processing unit 107 secures a room to be reserved after the companion approval, and the reservation reception processing by the server 11 ends. That is, the reservation reception processing unit 107 stores information indicating room reservation as a reservation state of a room to be reserved after accompaniment approval in the accommodation reservation database 103.

  More specifically, the reservation reception processing unit 107 corresponds to the information about the room to be reserved after the companion approval, which is specified by the accommodation reservation database 103, the date, and the room number in the accommodation reservation database 103. , Information indicating room reservation is stored.

  On the other hand, if it is determined in step S13 that the reservation is not after companion approval, it is a normal reservation, so the procedure proceeds to step S18. The reception process ends. In this case, the reservation reception processing unit 107 makes room reservations in the room reservation database 103 in association with information on the room to be reserved, which is specified by the reserved accommodation facility, the date, and the room number. Stores the information indicated.

  Next, the companion who has read the approval mail addressed to the companion shown in FIG. 7, for example, sent in step S16 is issued for the reservation after the companion approval arranged in the body of the approval mail. A companion approval process performed by the server 11 executed when the URL is accessed by a link to the specific URL will be described.

  FIG. 8 is a flowchart illustrating an example of companion approval processing by the server 11.

  In the terminal device 14-2 of the user B who is a companion, when a button instructing a link to a specific URL issued for the reservation after the companion approval is clicked, which is arranged in the body of the approval mail. The terminal device 14-2 requests the server 11 to access a specific URL issued for the reservation after the companion approval. In step S31, the companion approval processing unit 108 uses the Web server function 101. To the user B who is a companion, access to a predetermined URL from the terminal device 14-2, and through the Internet 12 to the terminal device 14-2 to ask the companion for approval (hereinafter referred to as the following) Approval screen data, which is data for displaying an approval screen), is transmitted.

  That is, the Web server function 101 accepts access to a predetermined URL from the terminal device 14-2 and transmits approval screen data to the terminal device 14-2 via the Internet 12.

  FIG. 9 is a diagram illustrating an example of an approval screen displayed on the terminal device 14-2 that has received the approval screen data.

  On the approval screen, the name of the reserved accommodation facility (name of any of the accommodation facilities A to N), the room type indicating the type of the room to be reserved, and the check indicating the date of entering the reserved accommodation facility In, check out the reservation fee from the reserved accommodation, check out the date to be paid, the number of applicants to indicate the number of people to book the accommodation, the number of application rooms to indicate the number of rooms to be reserved, the charge, and the reserved accommodation The site address (URL address) is displayed. This address is linked to the site of the reserved accommodation facility.

  In the example of the approval screen in FIG. 9, the name of the reserved accommodation facility, which is XX Hotel Omiya, the room type which is a twin, the check-in which is Thursday, October 11, 2007, the October 12, 2007 ( (Fri) checkout, 2 (adults: 2 children, 0 children), the number of applicants, the number of application rooms, 17,000 yen, and “www.XX Hotel Omiya.jp” The address of a certain XX Hotel Omiya site is displayed.

  On the approval screen, a comment from the travel agent will be placed on the approval screen saying, “Dr. Kawakawa has confirmed the confirmation of the accommodation reservation. Please enter whether or not to approve.” There is a field for entering companion comments.

  If the companion enters a comment in the field for entering the companion's comment and approves the reservation, the companion will notify the approval (for example, the left side of the two buttons on the lower side of FIG. 9). Button for requesting redoing the reservation (for example, the right button of the two buttons on the lower side of FIG. 9). Click the button labeled “Redo Request”.

  When the button for notifying the approval is clicked, the terminal device 14-2 transmits the comment input in the field together with the information indicating the approval to the server 11 via the Internet 12.

  For example, as shown in FIG. 10, when a comment “Okay, thank you” is entered in the field for entering a companion's comment, and the approval notification button is clicked. The terminal device 14-2 transmits information indicating approval and a comment “OK, please” to the server 11 via the Internet 12.

  On the other hand, when a button for requesting redoing a reservation is clicked, the terminal device 14-2 transmits the comment input in the field to the server 11 via the Internet 12 together with information indicating the request for redoing the reservation. .

  In step S <b> 32, the companion approval processing unit 108 transmits either information indicating approval or information indicating a request for redoing the reservation transmitted from the terminal device 14-2 to the Web server function 101 via the Internet 12. On the other hand, information input from the approval screen, that is, a comment is received. The Web server function 101 supplies the received information to the accompanying person approval processing unit 108.

  In step S33, the determination unit 122 of the companion approval processing unit 108 refers to either the information indicating approval or the information indicating the request for redoing the reservation transmitted from the terminal device 14-2. It is determined whether or not the reservation has been approved after the person has been approved.

  If it is determined in step S33 that the reservation after the companion approval has been approved, the procedure proceeds to step S34, and the companion approval processing unit 108 confirms the reservation of the room secured in step S17. That is, the companion approval processing unit 108 stores, in the accommodation reservation database 103, information indicating room reservation instead of information indicating room reservation so far as the reservation state.

  More specifically, the companion approval processing unit 108 corresponds to the information on the room to be reserved, which is specified by the accommodation reservation database 103, the date, and the room number, in the room reservation database 103. Store information indicating reservation.

  In step S <b> 35, the companion approval processing unit 108 causes the facility notification unit 110 to contact the facility computer 13 of the reserved accommodation facility via the Internet 12.

  In step S36, the companion approval processing unit 108 sends an email indicating the completion of the reservation addressed to the user A who is the reservation person (hereinafter referred to as a reservation completion mail) and the user B who is the companion to the mail generation unit 105. The reservation completion mail for the user A and the reservation completion mail for the user B that are generated are transmitted to the mail transmission control unit 104 via the Internet 12. Person approval processing ends.

  FIG. 11 is a diagram illustrating an example of a reservation completion mail addressed to the reservation person who is the user A.

  The destination of the reservation completion mail addressed to the reservation person who is the user A is the mail address of the user A, and the sender address is the mail address of the travel agency. The subject of the reservation completion mail is the name of the travel agency and the reservation completion mail.

  Note that the mail address of the user A, which is the destination of the reservation completion mail addressed to the reservation person who is the user A, is input to the field for inputting the mail address of the reservation person on the accommodation reservation application screen, and the terminal via the Internet 12 This is transmitted from the device 14-1 to the server 11.

  In the text of the reservation completion email, a message that the reservation was approved by the companion and the reservation was confirmed, a message from the companion to the reservation person, and for example, issued for this reservation after the companion approval A link to a specific URL (even if it is not a specific URL, it may be the URL of the TOP page where the reservation contents can be viewed by logging in) is arranged.

  FIG. 12 is a diagram illustrating an example of a reservation completion mail addressed to a companion who is the user B.

  The destination of the reservation completion mail addressed to the companion who is the user B is the mail address of the user B, and the sender address is the mail address of the travel agency. The subject of the reservation completion mail is the name of the travel agency and the reservation confirmation completion mail.

  In addition, the mail address of the companion who is the destination of the reservation completion mail addressed to the companion who is the user B is input in the field for inputting the companion mail address on the companion information input screen, and is transmitted via the Internet 12. This is transmitted from the terminal device 14-1 to the server 11.

  A message indicating that the reservation has been confirmed is placed in the body of the reservation completion mail. In addition, although illustration is abbreviate | omitted, you may arrange | position URL which can confirm a reservation, for example.

  On the other hand, if it is determined in step S33 that the reservation after the companion approval has not been approved, that is, if it is requested to redo the reservation, the procedure proceeds to step S37, and the companion approval processing unit 108 secures the reservation. Release (cancel) the reserved room. That is, the companion approval processing unit 108 stores, in the accommodation reservation database 103, information indicating the vacancy of the room instead of the information indicating reservation of the room so far as the reservation state.

  More specifically, the companion approval processing unit 108 corresponds to the information on the room to be reserved specified in the accommodation reservation database 103 by the reserved accommodation facility, the date, and the room number, Stores information indicating room availability.

  In step S38, the companion approval processing unit 108 causes the mail generation unit 105 to generate a mail requesting redo addressed to the user A who is the reservation person (hereinafter referred to as a redo mail), and causes the mail transmission control unit 104 to generate a mail. Then, the generated redoing mail addressed to the user A is transmitted via the Internet 12, and the companion approval process by the server 11 ends.

  That is, for example, as shown in FIG. 13, in the field for entering a companion comment, a comment “Better for a hotel with breakfast” is entered and a re-booking is requested. When the button is clicked, the terminal device 14-2 transmits information indicating a request for re-booking and a comment “A hotel with breakfast is better” to the server 11 via the Internet 12. Thus, in step S33, it is determined that the reservation after the companion approval has not been approved.

  Then, for example, a redoing mail addressed to the reservation person who is the user A shown in FIG. 14 is transmitted to the terminal device 14-1.

  The destination of the redo mail is the mail address of the user A who is the reservation person, and the sender address is the mail address of the travel agency. The subject of the reservation completion mail is the name of the travel agency and the reservation confirmation mail.

  The mail address of the user A who is the reservation person, which is the destination of the redo mail, is input in the field for inputting the mail address of the reservation person on the accommodation reservation application screen, and the terminal device 14-1 via the Internet 12. To the server 11.

  In the body of the redoing email, a message stating that the companion's approval could not be obtained, the booking was canceled, and that the booking was required to be redone, a message from the companion to the booking party, and the booking after the companion approval And a link to a specific URL issued.

  As described above, the companion approval processing unit 108 confirms the reservation when the companion is approved, and when the companion is requested to start over, the approver can confirm the reservation from the approval screen so as to release the reservation. Depending on whether or not the reservation has been approved, the reservation is approved.

  As described above, reservations for the provision of services such as accommodation are reserved by the reservation person, and the reservation that requires the approval of the approver who wants to receive the service is accepted, and the approval person is requested to approve the reservation. Approval screen data to display the approval screen is sent, and the approval process for the reservation is performed according to whether the approver has approved the reservation from the approval screen, so the reservation person makes a reservation alone Apart from the reservation person, the approver can approve the reservation, and even if the service is provided by a plurality of persons, the reservation can be made easily.

  For example, if a reservation is booked for provision of multiple services and the approver approves one of the most preferred, the service of the reservation approved by the approver will eventually be provided. Therefore, it is possible to easily receive services preferred by both the reservation person and the approver without the reservation person and the approver adjusting the preferences in advance.

  In addition, after the reservation person secures the accommodation facility, it confirms with the accompanying person and confirms the reservation immediately when the accompanying person approves the reservation, for example, after the reservation person checks the accommodation facility, the accompanying person The accommodation log will not make it impossible to make a reservation based on the time log until confirmation is made. Furthermore, if the companion does not approve, the room is opened, so that other users can make a reservation, and the travel agency is also efficient.

  FIG. 15 is a flowchart for explaining an example of a time limit management process by the server 11 that cancels a reservation if the approval is not approved by the approver before a predetermined period from the reserved stay date. This process is executed as a batch process once a day, for example.

  In step S51, the time limit management unit 109 reads out the reservation data of the accommodation from the accommodation reservation database 103, refers to the reservation data of the accommodation, and finds the room reserved seven days before the accommodation. It is determined whether or not there is.

  In step S51, the time limit management unit 109 may determine whether there is something before a predetermined period from the date of stay, such as 10 days ago or 2 weeks before, not limited to 7 days ago.

  If it is determined in step S51 that there is a room 7 days before the stay in the reserved room, the procedure proceeds to step S52, and the time limit management unit 109 secures that the room is 7 days before the stay. Release (cancel) the reserved room. In other words, the time limit management unit 109 stores information indicating room availability in the room reservation database 103 in place of information indicating room reservation so far as a reservation state.

  In step S53, the time limit management unit 109 notifies the mail generation unit 105 that the reservation for the reserved room, which is a mail addressed to the user A who is the reservation person and the user B who is the accompanying person, has been canceled. An invalid mail that is a mail is generated, and the mail transmission control unit 104 is caused to transmit the generated invalid mail via the Internet 12, and the time limit management process by the server 11 ends.

  If it is determined in step S51 that there are no reserved rooms 7 days before the stay, it is not necessary to cancel the reservation, so the time limit management process by the server 11 is terminated.

  In addition, when the reservation for approval of the approver is accepted, when the reservation is not approved by the approver for a predetermined period, the reservation may be canceled.

  Next, as a second embodiment, a process for making a reservation without securing a reservation will be described. In the second embodiment, a systematic change to enable the secured state to be maintained is not required, and reservation processing can be performed. The reservation reception processing unit 107 and the companion approval processing unit 108 in the second embodiment execute processing different from the reservation reception processing unit 107 and the companion approval processing unit 108 in the first embodiment.

  That is, for example, when the Web server function 101 receives information indicating a reservation for which the companion's approval is required, the reservation reception processing unit 107 stores information indicating a room reservation as the reservation state in the accommodation reservation database 103. When the web server function 101 receives information indicating the approval of the accompanying person after that, the accompanying person approval processing unit 108 stores the data recorded in the accommodation reservation database 103. Keep the reservation status without changing the.

  Then, after reserving a room in the normal reservation process, when the Web server function 101 receives information indicating a request to redo the reservation, the companion approval processing unit 108 stores the reservation state in the accommodation reservation database 103 as a reservation state. Instead of the information indicating the room reservation so far, the information indicating the room availability is stored and the reservation is canceled.

  FIG. 16 is a flowchart for explaining another example of the process of accepting a reservation by the server 11 that accepts a reservation from a reservation person who is the user A as the second embodiment.

  Steps S111 to S116 are the same as steps S11 to S16 in FIG.

  In step S117, the reservation acceptance processing unit 107 reserves a room by a normal reservation process. That is, in step S117, the reservation reception processing unit 107 stores information indicating a room reservation as the reservation state in the accommodation reservation database 103.

  More specifically, the reservation reception processing unit 107 corresponds to the information about the room to be reserved after the companion approval, which is specified by the accommodation reservation database 103, the date, and the room number in the accommodation reservation database 103. , Information indicating room reservation is stored.

  In step S118, the reservation reception processing unit 107 notifies the facility notification unit 110 of the reservation via the Internet 12 to the facility computer 13 of the reserved accommodation facility, and the reservation person reception processing by the server 11 ends.

  In the case of a normal reservation, when reservation information is stored in step S117, it is common to send a reservation completion mail to the reservation person. In FIG. 16 as the second embodiment, the reservation completion mail is sent. By not transmitting the message, it is possible to avoid giving the user a misrecognition (a misrecognition that the reservation has been made even though the reservation has been made after the approval). On the other hand, since the reservation of the accommodation facility is performed, since the reservation is notified to the accommodation facility in the same manner as the ordinary reservation, the accommodation facility can be handled in the same manner as the ordinary reservation. That is, it is possible to prevent misrecognition by the reservation person while securing the room.

  Since step S119 is the same as step S18 of FIG. 4, the description thereof is omitted.

  FIG. 17 is a flowchart for explaining another example of the companion approval process by the server 11 when reservation is not ensured as the second embodiment. That is, this process is executed after the process of FIG.

  Steps S131 through S133 are the same as steps S31 through S33 in FIG.

  If it is determined in step S133 that the reservation after the companion approval has been approved, the room reservation is maintained as it is, the procedure proceeds to step S134, and the companion approval processing unit 108 notifies the mail generation unit 105 to the reservation user. The reservation completion mail addressed to user A and the reservation completion mail addressed to user B who is accompanying persons are generated, and the mail transmission control unit 104 generates the reservation completion addressed to user A via the Internet 12. The mail and the reservation completion mail addressed to user B are transmitted, and the companion approval process by the server 11 ends.

  In step S134, the companion approval processing unit 108 causes the accommodation reservation database 103 to correspond to the information about the room to be reserved after the companion approval specified by the reserved accommodation facility, the date, and the room number. To store information indicating that the reservation has been approved.

  The first implementation is performed by sending a reservation completion email to the user when the companion is approved in the processing of FIG. 17 instead of sending a reservation completion email to the user when the room is reserved by the processing of FIG. 16 described above. Even if you do not systematically establish the “reservation reservation” state in this form, the user will be impressed that the reservation has been made after the companion has approved, and the accommodation facility will not have to be aware of the reservation state. It is possible to make a reservation through the approval of a companion while preventing confusion caused by system changes.

  If it is determined in step S133 that the reservation after the companion approval has not been approved, that is, if it is requested to redo the reservation, the procedure proceeds to step S135, and the companion approval processing unit 108 cancels the reservation. . That is, the companion approval processing unit 108 stores, in the accommodation reservation database 103, information indicating the room availability instead of the information indicating the room reservation so far as the reservation state.

  More specifically, the companion approval processing unit 108 corresponds to the information on the room to be reserved specified in the accommodation reservation database 103 by the reserved accommodation facility, the date, and the room number, Stores information indicating room availability.

  In step S136, the companion approval processing unit 108 notifies the facility notifying unit 110 of the cancellation of the reservation via the Internet 12 to the facility computer 13 of the reserved accommodation facility.

  In step S137, the companion approval processing unit 108 causes the mail generation unit 105 to generate a redo mail addressed to the user A who is the reservation person, and causes the mail transmission control unit 104 to generate the user via the Internet 12. The redo mail addressed to A is transmitted, and the companion approval process by the server 11 ends.

  In this way, the companion approval processing unit 108 maintains the reservation as it is when approved by the companion, and the approver makes a reservation from the approval screen so as to cancel the reservation when the companion requests a redo. Depending on whether or not, the reservation is approved.

  FIG. 18 is a flowchart for explaining another example of the time limit management processing by the server 11 when reservation is not secured.

  In step S151, the time limit management unit 109 reads the reservation data of the accommodation from the accommodation reservation database 103, refers to the reservation data of the accommodation, and is not yet approved in the reserved room, It is determined whether there is a thing 7 days before the stay. In other words, the deadline management unit 109 reads out the reservation data read from the accommodation reservation database 103 and is data 7 days before the accommodation and does not include information indicating that the reservation has been approved. It is determined whether or not there is.

  In step S151, the time limit management unit 109 determines whether there is something that is not approved, such as 10 days ago or 2 weeks ago, but before the predetermined period from the date of accommodation, not just 7 days ago. It may be.

  If it is determined in step S151 that the reserved room has not yet been approved and there is a room 7 days before the stay, the procedure proceeds to step S152, and the time limit management unit 109 is still approved. Cancel the room reservation, which is 7 days before your stay. In other words, the time limit management unit 109 stores information indicating room occupancy in the room reservation database 103 in place of information indicating room reservation so far as the reservation state.

  In step S153, the deadline management unit 109 is an email addressed to the user A who is the reservation person and the user B who is the accompanying person, and is an email notifying that the room reservation has been canceled. A mail is generated, and the mail transmission control unit 104 is caused to transmit the generated invalid mail via the Internet 12, and the time limit management process by the server 11 ends.

  If it is determined in step S151 that the reserved room is not yet approved and there is no room 7 days before the stay, it is not necessary to cancel the reservation. It ends as it is.

  In this way, even when a service is provided by a plurality of people, a reservation can be made easily. For reservations that are not approved by the approver, cancellation processing is performed before a predetermined period.

  As an example of the reservation for providing the service, the reservation for the accommodation at the accommodation facility has been described. However, as described above, the purchase of the product may be reserved. In this case, the approver who approves the reservation can be a person who occupies the product by purchasing the product jointly, or by giving or lending the purchased product.

  As described above, the Web server function 101 transmits display data for displaying a screen for requesting the approval of the reservation to the approver who is reserved by the reservation person for the provision of the service and intends to receive the provision of the service. And the reception of approval result presentation data indicating whether or not the approver has approved the reservation from the screen. The accommodation reservation database 103 records reservation data for service provision.

  In addition, the reservation reception processing unit 107 receives a reservation that is reserved by a reservation person for service provision and that requires approval from an approver who intends to receive the service provision.

  Furthermore, when the reservation acceptance processing unit 107 accepts a reservation by a reservation person for providing a service, the reservation acceptance processing unit 107 records data indicating the reservation of the service in the accommodation reservation database 103.

  Furthermore, when the reservation accepting processing unit 107 accepts a reservation by the reservation person regarding the provision of the service provided exclusively, the reservation reservation processing unit 103 records data indicating the reservation of the service in the accommodation reservation database 103.

  In addition, when the reservation by the reservation person is accepted, the facility notification unit 110 informs the provider who provides the service about the reservation for the provision of the service. In addition, when the approver requests to redo the reservation from the screen, the facility notification unit 110 notifies the cancellation of the reservation to the provider who provides the service.

  In this case, it is possible to easily make a reservation even when a plurality of people receive service.

  As described above, the purchase of goods or the provision of services can be reserved. In addition, display data for accepting reservations that require approval by an approver who intends to receive service provision, and to display a screen requesting the approver to approve the reservation, which is a reservation by the reservation person for service provision. Control of the transmission of data, control of reception of approval result presentation data indicating whether the approver has approved the reservation from the screen, and whether the reservation is approved by the approver via the screen When the approval process is performed, it is possible to easily make a reservation even when a plurality of people receive the service. Furthermore, the reservation person confirms with the companion only by selecting "Reservation after companion approval" when reserving the accommodation facility to be booked, compared with the case where the reservation is made after confirming to the companion verbally or by e-mail. If the companion approves the reservation, the reservation is completed as it is, so that the trouble of the reservation person can be saved and time loss due to confirmation to the companion can be prevented.

  If 3 or more people are involved in the purchase of the product or if the service is provided by 3 or more people, the reservation will be confirmed by approval by all, half of the approval, or approval by one person. Or make reservations.

  The program executed by the computer may be a program that is processed in time series in the order described in this specification, or in parallel or at a necessary timing such as when a call is made. It may be a program for processing.

  The embodiments of the present invention are not limited to the above-described embodiments, and various modifications can be made without departing from the scope of the present invention.

It is a figure which shows the accommodation reservation system of one embodiment of this invention. 3 is a block diagram illustrating an example of a hardware configuration of a server 11. FIG. It is a figure explaining the structure of the function implement | achieved by the server 11 which performs a program. 5 is a flowchart for explaining an example of a reservation person acceptance process by a server 11; It is a figure which shows the example of an accommodation reservation application screen. It is a figure which shows the example of a companion information input screen. It is a figure which shows the example of the approval mail addressed to a companion. It is a flowchart explaining the example of the companion approval process by the server. It is a figure which shows the example of an approval screen. It is a figure which shows the example of the input to an approval screen. It is a figure which shows the example of the reservation completion mail addressed to a reservation person. It is a figure which shows the example of the reservation completion mail addressed to the accompanying person. It is a figure which shows the example of the input to an approval screen. It is a figure which shows the example of a redoing mail. 5 is a flowchart for explaining an example of a time limit management process by a server 11; 10 is a flowchart for explaining another example of reservation reception processing by the server 11. It is a flowchart explaining the other example of the companion approval process by the server 11. 10 is a flowchart for explaining another example of a time limit management process by the server 11;

Explanation of symbols

  11 server, 12 internet, 13 and 13-1 to 13-N facility computer 14 and 14-1 to 14-M terminal device, 51 CPU, 52 ROM, 53 RAM, 58 storage unit, 59 communication unit, 91 removable media, 101 Web server function, 102 Screen data generation unit, 103 Accommodation reservation database, 104 Mail transmission control unit, 105 Mail generation unit, 106 Reservation database after companion approval, 107 Reservation reception processing unit, 108 Accompanying approval processing unit, 109 Management Department, 110 Facility Notification Department, 121 URL Issuing Department, 122 Judgment Department

Claims (16)

Receiving means for accepting a reservation that is reserved by a reservation person for the provision of a service and that requires approval of an approver who intends to receive the provision of the service;
Control of transmission of first display data for displaying a screen for requesting approval of the reservation to the approver, and approval result presentation data indicating whether or not the approver has approved the reservation from the screen. Communication control means for controlling reception;
An information processing apparatus comprising: an approval processing unit configured to perform an approval process on the reservation according to whether the reservation is approved by the approver via the screen. The information processing apparatus according to claim 1,
The accepting unit accepts the reservation by the reservation person regarding the accommodation of the accommodation facility which is the service, and the reservation requiring approval of the approver who is a companion accompanying the reservation person. . The information processing apparatus according to claim 1,
A determination means for determining whether or not the approver has approved the reservation from the screen;
The approval processing means performs an approval process for the reservation according to a result of a determination as to whether or not the approver has approved the reservation. The information processing apparatus according to claim 1,
An information processing apparatus, further comprising: an issuing unit that issues an address for accepting access for transmitting the first display data when the reservation by the reservation is accepted. The information processing apparatus according to claim 1,
When the reservation by the reservation person is accepted, the communication control unit controls transmission of second display data to the reservation person to display a screen on which a destination of the display data is input. The information processing apparatus according to claim 1,
An information processing apparatus, further comprising: an e-mail transmission control unit configured to control transmission of an e-mail addressed to the approver when the reservation by the reservation person is accepted. The information processing apparatus according to claim 6,
When the approver approves the reservation from the screen, the e-mail transmission control means is an e-mail notifying that the reservation is approved, and transmits the e-mail addressed to the reservation person or the approver. And an information processing apparatus that controls transmission of an e-mail addressed to the reservation person when the approver requests to redo the reservation from the screen. The information processing apparatus according to claim 1,
An information processing apparatus further comprising recording means for recording reservation data for providing the service. The information processing apparatus according to claim 8,
When the accepting unit accepts the reservation by the reservation person for the provision of the service, the recording unit records data indicating that the service is secured. The information processing apparatus according to claim 9,
When the accepting unit accepts the reservation by the reservation person regarding the provision of the service provided exclusively, the recording unit records data indicating the reservation of the service. The information processing apparatus according to claim 9,
When the approver approves the reservation from the screen, the approval processing unit records the reserved reservation of the service in the recording unit, and the approver requests the reservation to be redone from the screen. If so, the information processing apparatus causes the recording means to delete data indicating that the service is secured. The information processing apparatus according to claim 1,
When the reservation by the reservation person is accepted, the information processing apparatus further includes a contact unit that notifies the provider who provides the service about the reservation for the provision of the service. The information processing apparatus according to claim 12,
When the approver requests the reservation to be redone from the screen, the approval processing unit causes the contact unit to contact the provider who provides the service to cancel the reservation. The information processing apparatus according to claim 1,
An information processing apparatus, further comprising a time limit management unit that cancels the reservation if the approval is not approved by the approver before a predetermined period from the provision date of the reserved service. Accepting reservations for the provision of services by reservations that require the approval of an approver who intends to receive the services;
Controlling transmission of display data for displaying a screen asking the approver to approve the reservation,
Controlling reception of approval result presentation data indicating whether or not the approver has approved the reservation from the screen,
An information processing method including a step of performing an approval process on the reservation according to whether or not the reservation is approved by the approver via the screen. Accepting reservations for the provision of services by reservations that require the approval of an approver who intends to receive the services;
Controlling transmission of display data for displaying a screen asking the approver to approve the reservation,
Controlling reception of approval result presentation data indicating whether or not the approver has approved the reservation from the screen,
A program that causes a computer to perform processing including a step of performing approval processing for the reservation according to whether or not the reservation is approved by the approver via the screen.

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