JP2007179432A - Ticket sales support device, ticket sales support system, ticket sales support method, and program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a ticket sales support device, a ticket sales support system, a ticket sales support method, and a program contributing to sales promotion of tickets. <P>SOLUTION: In a ticket sales support server 1 of the ticket sales support system, sellable tickets are specified based on information relevant to sales statuses of tickets, and a predetermined user is selected on the basis of information relevant to the types of the tickets and information relevant to interests of the user. The ticket sales support server 1 extracts related information based on the types of the tickets. The ticket sales support server 1 creates transmission information to be transmitted to a terminal of the user based on information relevant to the tickets, and the extracted related information, and transmits it to a mobile phone 7 of the user. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a ticket sales support device, a ticket sales support system, a ticket sales support method, and a program.

  Tickets for concerts and other events include advance tickets and same-day tickets, which can be purchased at ticket offices and convenience stores. In convenience stores, etc., a dedicated terminal is installed in the store and linked to a remote host server to accept reservations for ticket purchases from the dedicated terminal, create a ticket by printing it on a dedicated sheet, and the created ticket Is redeemed at the cash register.

  By the way, in order to promote the sale of tickets, designs such as images of entertainment artists are given to tickets. In such a ticket, a convenience store or the like purchases the ticket in advance and sells it to the purchaser. For this reason, if an advance ticket is unsold at a specific store, it will be a burden on the store. Furthermore, for those who wish to purchase who cannot know the information that a pre-sale ticket remains at a specific store, the pre-sale ticket cannot be purchased even though the pre-sale ticket remains.

For this reason, for example, image information to be printed on a recording medium (ticket paper) is communicated so that a ticket having a design with image information such as an artist's image can be handled in the same way as a normal ticket. There has been proposed a recording apparatus that can receive a ticket with authentic image information even in a remote place by receiving it via a line (for example, Patent Document 1).
JP-A-5-282533

  By the way, as an organizer of an event, it is desirable that the unsold ticket remains as small as possible. For this reason, there is a demand for the construction of a system that can further promote ticket sales. Moreover, it is preferable that such a system can provide useful information for the ticket purchaser.

The present invention has been made in view of the above problems, and an object thereof is to provide a ticket sales support device, a ticket sales support system, a ticket sales support method, and a program that contribute to ticket sales promotion.
It is another object of the present invention to provide a ticket sales support device, a ticket sales support system, a ticket sales support method, and a program that can provide useful information to a ticket purchaser.

In order to achieve the above object, a ticket sales support apparatus according to the first aspect of the present invention provides:
Ticket information storage means for storing information relating to the type of ticket;
User information storage means for storing user information including the type of interest of the user;
Related information storage means for storing related information useful for the user's interest in association with the type of the ticket;
Sales status storage means for storing information relating to the sales status of the ticket stored in the ticket information storage means;
Ticket specifying means for specifying a ticket that can be sold based on information related to the sales status of the ticket stored in the sales status storage means;
The user stored in the user information storage means based on the information on the ticket type stored in the ticket information storage means and the information on the user's interests stored in the user information storage means. A user selection means for selecting a predetermined user from
Related information extracting means for extracting related information stored in the related information storage means based on the type of ticket specified by the ticket specifying means;
Based on information related to the ticket specified by the ticket specifying means and related information extracted by the related information extracting means;
Transmitting means for transmitting the transmission information created by the transmission information creating means to the user terminal selected by the user selecting means;
It is characterized by comprising.

The ticket specifying means specifies a ticket that can be sold after the ticket pre-sale period ends,
The transmission information creation means may create transmission information including information that allows the user selected by the user selection means to accept the purchase of the sellable ticket specified by the ticket specifying means. Good.

The ticket specifying means specifies a ticket that can be sold during the ticket advance sale period,
The transmission information creating means may create transmission information including guidance for a ticket that can be sold specified by the ticket specifying means for the user selected by the user selecting means.

The ticket specifying means specifies a ticket that can be sold on the date of the ticket event,
The transmission information creating means may create transmission information including guidance for a ticket that can be sold specified by the ticket specifying means for the user selected by the user selecting means.

The user information storage means stores information related to the location of the user,
The related information extracting means may extract related information according to the distance between the location of the user stored in the user information storage means and the event venue stored in the ticket information storage means.

The ticket sales support system according to the second aspect of the present invention is:
A ticket sales support system for supporting ticket sales for a predetermined event,
A ticket sales support apparatus according to the first aspect is provided.

The ticket sales support method according to the third aspect of the present invention is:
A ticket information storage step for storing information on the type of ticket;
A user information storage step for storing user information including the type of interest of the user;
A related information storage step of storing related information useful for the user's interest in association with the type of the ticket;
A sales status storage step for storing information relating to the sales status of the ticket stored in the ticket information storage step;
A ticket specifying step for specifying a ticket that can be sold based on information related to the sales status of the ticket stored in the sales status storing step;
The user stored in the user information storage step based on the information related to the type of ticket stored in the ticket information storage step and the information related to the user's interest stored in the user information storage step. A user selection step for selecting a predetermined user from
A related information extracting step for extracting the related information stored in the related information storing step based on the type of the ticket specified in the ticket specifying step;
A transmission information creation step of creating information for transmission to be transmitted to the user terminal based on the information related to the ticket identified in the ticket identification step and the related information extracted in the related information extraction step;
A transmission step of transmitting the transmission information created in the transmission information creation step to the terminal of the user selected in the user selection step;
It is characterized by comprising.

The program according to the fourth aspect of the present invention is:
Computer
Ticket information storage means for storing information relating to the type of ticket;
User information storage means for storing user information including the type of interest of the user,
Related information storage means for storing related information useful for the user's interest in association with the type of the ticket;
Sales status storage means for storing information relating to the sales status of the ticket stored in the ticket information storage means;
Ticket specifying means for specifying a ticket that can be sold based on information on the sales status of the ticket stored in the sales status storage means;
The user stored in the user information storage means based on the information on the ticket type stored in the ticket information storage means and the information on the user's interests stored in the user information storage means. User selection means for selecting a predetermined user from
Related information extracting means for extracting related information stored in the related information storage means based on the type of ticket specified by the ticket specifying means;
Transmission information creating means for creating information for transmission to be transmitted to a user terminal based on the information related to the ticket identified by the ticket identifying means and the related information extracted by the related information extracting means;
Transmitting means for transmitting the transmission information created by the transmission information creating means to a user terminal selected by the user selecting means;
It is made to function as.

  The present invention can contribute to ticket sales promotion. In addition, useful information can be provided to the ticket purchaser.

  Hereinafter, a ticket sales support device, a ticket sales support system, a ticket sales support method, and a program according to embodiments of the present invention will be described. The ticket sales support system of the present invention is a system that is likely to purchase tickets for a predetermined number of tickets after the advance ticket sales period of tickets for events such as concerts, plays, soccer, and baseball sports. This is a system for promoting ticket sales by transmitting information related to ticket sales to the user (member) and information useful for the member (additional information).

FIG. 1 shows the configuration of the ticket sales support system of the present embodiment. As shown in FIG. 1, the ticket sales support system is a ticket sales support server 1 as a ticket sales support device, a ticket sales support database 2, a communication network 3, and an organizer connected via the communication network 3. A terminal 4 (4 ₁ to 4 _n ), a ticket dealer terminal 5 (5 _{1 to} 5 _m ) connected via the communication network 3, and a related dealer terminal 6 (6 _{1 to} 6 _k ), I have. Further, a member terminal of the system, for example, a member's mobile phone 7 can be connected to the ticket sales support system via the communication network 3.

  The ticket sales support server 1 is for performing various processes related to the ticket sales support system. FIG. 2 shows a configuration diagram of the ticket sales support server 1. As shown in FIG. 2, the ticket sales support server 1 includes a communication control unit 11, a processing control unit 12, and a data storage unit 13.

  The communication control unit 11 is configured by a predetermined communication device such as a router, for example, and connects the ticket sales support server 1 and the communication network 3. The communication control unit 11 transmits / receives various data (information) to / from the organizer terminal 4, the ticket dealer terminal 5, the related dealer terminal 6, and the mobile phone 7 via the communication network 3. Do. For example, the communication control unit 11 relates to basic information (ticket name, venue, price, date, etc.) related to ticket sales from the organizer terminal 4 via the communication network 3 and ticket sales status from the ticket seller terminal 5. Information, information related to the related business from the terminal 6 for related business, and information related to ticket purchase from the member's mobile phone 7 are received, and information related to ticket sales and additional information are transmitted to the mobile phone 7 of the member.

  The processing control unit 12 performs communication via the communication control unit 11 and processes various types of information. The process control unit 12 includes, for example, a CPU (Central Processing Unit), and executes various processes by executing an operation program read from the data storage unit 13. Furthermore, the process control unit 12 creates image data.

  The data storage unit 13 includes a semiconductor memory, a magnetic disk recording device, and the like, and records various information and programs.

  The ticket sales support database 2 is a database (DB) that stores various types of information related to the ticket sales support system. FIG. 3 shows the configuration of the ticket sales support database 2. As shown in FIG. 3, the ticket sales support database 2 includes an organizer information DB 21, a ticket dealer information DB 22, a related trader information DB 23, a member information DB 24, a ticket information DB 25, a sales situation information DB 26, and an addition. An information DB 27 and an image information DB 28 are provided.

  The organizer information DB 21 is a database that stores information related to organizers of the ticket sales support system. For example, as shown in FIG. 4, the organizer information DB 21 stores the organizer's ID, organizer name, e-mail address, password, and the like. Here, the organizer's ID is the identification information of the organizer. The organizer name is the name of the organizer. The e-mail address is the e-mail address (E-mail address) of the organizer. The password is a password for the organizer to log in to the ticket sales support system.

  The ticket seller information DB 22 is a database that stores information related to the ticket seller of the ticket sales support system. For example, as shown in FIG. 5, the ticket seller information DB 22 stores the ticket seller ID, ticket seller name, store location, e-mail address, password, and the like.

  The related trader information DB 23 is a database that stores information related to the related traders of the ticket sales support system. For example, as shown in FIG. 6, the related trader information DB 23 stores the ID of the related trader, the name of the related trader, the category, the location, the homepage address, the mail address, the password, and the like.

  The member information DB 24 is a database that stores information related to members of the ticket sales support system. For example, as shown in FIG. 7, the member information DB 24 stores a member number, name, address, work location, interesting event (preference), e-mail address, purchase history (purchased category, purchase time), and the like. Yes.

  The ticket information DB 25 is a database that stores information related to tickets to be sold in the ticket sales support system. For example, as shown in FIG. 8, the ticket information DB 25 stores a ticket number, a ticket name, a venue name, a venue location, the number of sheets for each seat type, an amount, a date and time, a category, image information (file), and the like. Yes.

  The sales status information DB 26 is a database that stores information related to ticket sales status. The sales status information DB 26 stores, for example, ticket numbers, venue names, presence / absence of sales status for each sheet type, and the like. For example, if the seats at the venue are all seats and are classified as S seats, A seats, B seats,..., The sales status information DB 26 stores each seat type as shown in FIG. The number of tickets not sold (number of remaining tickets) and the sales status for each seat number are stored. In this example, it indicates that a ticket with a seat number marked with “x” is sold (cannot be sold), and that a ticket with a seat number marked with “○” is not sold (can be sold) ).

  The additional information DB 27 is a database that stores additional information (category of related traders) allocated to members according to the type (category) of the event (ticket). As shown in FIG. 10, the additional information DB 27 stores additional information (assignment 1, assignment 2,...) Assigned for each category. The additional information assigned in the additional information DB 27 is merely an example of a standard case. For example, when the distance between the member's address and the venue of the event is close, information about the hotel is added as additional information. It is preferable not to assign.

  The image information DB 28 is a database that stores information constituting various images displayed in each process described later, and stores images of various materials, various forms, and the like for generating these images. The image information DB 28 stores an image such as an input screen for inputting information necessary for various processes described later.

  The communication network 3 is a communication network such as the Internet, LAN (Local Area Network), and WAN (Wide Area Network) based on a predetermined communication protocol such as TCP / IP (Transmission Control Protocol / Internet Protocol).

  The organizer terminal 4 is composed of, for example, a computer having a communication function. The organizer (person in charge) operates the organizer's terminal 4 to transmit information related to the organizer, for example, the organizer's name, mail address, etc., to the ticket sales support server 1 via the communication network 3. Therefore, it is possible to register with this system. When the ticket sales support server 1 receives information on the organizer, it issues an organizer ID and password. For example, the ticket sales support server 1 sends the organizer ID and password to the organizer terminal 4 by e-mail and receives the organizer. Information about the event, the organizer ID, and the password are registered in the organizer information DB 21. In addition, the organizer (person in charge) operates the organizer's terminal 4 to provide information related to the ticket, for example, the ticket name, the venue name, the price, the date and time, etc., via the communication network 3. 1 to send. The ticket sales support server 1 (processing control unit 12) stores information related to the received ticket in the ticket information DB 25.

  The ticket seller terminal 5 is composed of, for example, a computer having a communication function. The ticket seller terminal 5 transmits information related to the sold ticket sales (ticket name, venue, amount, date and time, seat number, etc.) to the ticket sales support server 1, and stores the sales status information DB 26 from the ticket sales support server 1. Information on the sales status of the ticket that has been issued, basic information on the ticket (ticket name, venue, amount, date and time, sheet number, etc.) stored in the ticket information DB 25 and information on the image printed on the ticket are received.

  A ticket dealer (for example, a person in charge of a convenience store) operates the ticket dealer terminal 5 to provide information related to the ticket dealer, for example, the name of the ticket dealer, the store location, the mail address, etc. And registering it in this system by transmitting it to the ticket sales support server 1. When the ticket sales support server 1 receives the information related to the ticket seller, it issues a ticket seller ID and password, for example, sends the ticket seller ID and password to the ticket seller terminal 5 by e-mail, The received information relating to the ticket seller, ticket seller ID and password are registered in the ticket seller information DB 22.

  FIG. 11 shows the configuration of the ticket seller terminal 5. As shown in FIG. 11, the ticket seller terminal 5 includes a communication unit 51, a control unit 52, a storage unit 53, an input unit 54, a display unit 55, and a printing unit 56. The ticket seller terminal 5 is connected to, for example, a ticket sales reception device 57 installed in a convenience store.

  The communication unit 51 includes a predetermined communication device such as a router, and connects the ticket seller terminal 5 and the communication network 3. The communication unit 51 transmits / receives various data (information) to / from the ticket sales support server 1 via the communication network 3. For example, the communication unit 51 transmits information according to a request from a customer who operates the ticket sales accepting device 57 to the ticket sales support server 1 and receives necessary information from the ticket sales support server 1.

The control unit 52 includes, for example, a CPU and the like, and performs overall control of the ticket seller terminal 5. Further, the control unit 52 performs various processes by starting a predetermined application installed in the storage unit 53 in advance.
The storage unit 53 includes a semiconductor memory, a magnetic disk recording device, and the like, and records various types of information and programs.

The input unit 54 includes a keyboard, a touch panel, and the like, and inputs arbitrary data / information.
The display unit 55 includes an output device such as an LCD (Liquid Crystal Display).

  The printing unit 56 includes a printing device that prints predetermined data and the like. That is, a ticket seller (for example, a clerk at a convenience store) operates the input unit 54 to print the received basic information of the ticket and information related to the image printed on the ticket on a ticket sheet. Can do. Such a terminal 5 for ticket sellers is arranged at a store of a ticket seller, for example, each store of a convenience store.

  The printing unit 56 prints on an RFID (Radio Frequency Identification) ticket sheet (ticket sheet embedded with an IC chip) 8 as shown in FIG. 12 and basic information (ticket name, venue name, sheet) on the IC chip 81. It is preferable that the printer is an RFID-compatible printer capable of writing a number, an amount of money, a date and time, etc. Thereby, forgery of a ticket can be prevented. In addition, differentiation from other tickets can be achieved. Specifically, by using an RFID handy reader to check the entrance at the entrance / exit (gate) of the event venue, the waiting time for this ticket purchaser's entrance check can be shortened, and the venue can be entered smoothly. Can do.

  In addition to the size of the ticket sheet, the ticket sheet preferably has an advertisement space capable of printing advertisement contents, as shown in FIGS. 13A and 13B, for example. It is preferable that the ticket and the advertising space can be easily separated. As contents to be printed in the advertising space, for example, there is a discount ticket that can be used at a ticket sales store. By printing such a discount ticket on the ticket paper, it is possible to increase the possibility that the ticket purchaser will visit the store again. Further, in the advertisement space, for example, an advertisement for a product handled at a store where the ticket is purchased, an advertisement for a product related to the purchased ticket, or a map near the event venue may be printed.

  The ticket sales acceptance device 57 is installed in a store of a ticket seller, for example, a convenience store, and includes input means such as a touch panel, display means such as an LCD, and the like. The customer can accept the ticket sale by operating the ticket sale accepting apparatus 57.

  The related trader terminal 6 is composed of, for example, a computer having a communication function. Examples of related traders include hotels near restaurants and restaurants, railway companies, and airlines. The related trader (person in charge), for example, operates the related trader terminal 6 and transmits information related to the related trader to the ticket sales support server 1 via the communication network 3. The affiliated company (person in charge) operates the affiliated company terminal 6 to send information related to the affiliated company, such as the name of the affiliated company, the homepage address, and the mail address, to the ticket sales support server 1 via the communication network 3. By transmitting, it can be registered in this system. When the ticket sales support server 1 receives the information related to the related trader, it issues the related trader ID and password, and registers the information related to the related trader, the related trader ID, and the password in the related trader information DB 23.

  A member terminal of the present system such as the member's mobile phone 7 is composed of a computer having a communication function, a mobile terminal, and the like. For example, the member can register with the present system by operating the mobile phone 7 and transmitting information related to the member (member name, address, work location, mail address, etc.) to the ticket sales support server 1.

  Next, a ticket sales support method using the ticket sales support system configured as described above will be described. First, the ticket sales process which is a premise of the ticket sales support method using the ticket sales support system will be described. In this example, a case will be described in which a customer purchases a concert ticket by operating a ticket sales reception device 57 installed in a convenience store. In this example, the customer selects purchase of a concert ticket by operating the touch panel of the ticket sales acceptance device 57, and specifies the concert name and sheet. FIG. 14 is a flowchart for explaining the ticket sales process.

  First, the ticket sales support server 1 (processing control unit 12) determines whether or not information indicating that purchase of a concert ticket has been received has been received (step S1). When the customer operates the ticket sales reception device 57 and selects the purchase of a concert ticket, the ticket sales reception device 57 (the control unit 52) sends information indicating that the selection of the purchase reservation for the concert ticket has been selected to the communication network 3. To the ticket sales support server 1. The process control unit 12 determines whether or not the information indicating that the purchase of the concert ticket from the ticket sales acceptance device 57 has been selected is received.

  If the processing control unit 12 determines that the information indicating that the concert ticket purchase reservation has been selected has been received (step S1; Yes), the concert controller currently selling the information from the information stored in the ticket information DB 25 and the image information DB 28. A list page is created (step S2). Then, the created concert list page is transmitted to the ticket seller terminal 5 (step S3). When the controller 52 receives the concert list page, it displays it on the ticket sales acceptance device 57. When the customer specifies a concert name from the concert list page displayed on the ticket sales reception device 57, the control unit 52 transmits information regarding the specified concert name to the ticket sales support server 1 via the communication network 3.

  Next, the process control unit 12 determines whether or not information related to the concert name has been received (concert is specified) (step S4). If it is determined that the concert has been identified (step S4; Yes), the processing control unit 12 reads information stored in the sales status information DB 26 and the image information DB 28 and creates a sheet list page that can be sold (step S5). . Then, the created sheet list page is transmitted to the ticket seller terminal 5 (step S6). When the control unit 52 receives the sheet list page, it displays it on the ticket sales acceptance device 57. When the customer specifies a sheet from the sheet list page displayed on the ticket sales reception device 57, the control unit 52 transmits information regarding the specified sheet to the ticket sales support server 1 via the communication network 3.

  Subsequently, the process control unit 12 determines whether or not information related to the sheet has been received (sheet is specified) (step S7). If the processing control unit 12 determines that the seat has been specified (step S7; Yes), the basic information (ticket name, venue, amount, date and time, seat number, etc.) and ticket stored in the ticket information DB 25 are included in the ticket. Information about the image to be printed is transmitted to the ticket seller terminal 5 (step S8). And the process control part 12 registers this sale content in sales status information DB26 (step S8), and complete | finishes this process. The control unit 52 creates a ticket by causing the printing unit 56 to print the received information on a ticket sheet. The customer can receive the created ticket, for example, at the cash register in exchange for the price.

  Next, ticket sales promotion processing, ticket guidance processing, and same day ticket guidance processing as an example of the ticket sales support method of the present invention will be described.

(Ticket promotion processing)
The ticket sales promotion process is a process of promoting ticket sales by transmitting information related to the provision of ticket sales guidance and additional information to a specific member (member's mobile phone 7) after the sales period of the advance ticket is over. . FIG. 15 is a flowchart for explaining the ticket sales promotion process.

  First, the ticket sales support server 1 (processing control unit 12) determines whether or not the sales period of the target advance ticket has expired (step S11). If it is determined that the sales period has ended (step S11; Yes), the process control unit 12 stops the process related to the sale of the advance ticket (step S12). Next, the processing control unit 12 aggregates tickets that can be sold from the sales status stored in the sales status information DB 26, and identifies the ticket that is the target of this processing (step S13). Here, the target ticket may be all tickets that can be sold, or a ticket obtained by subtracting the number of tickets sold at the venue or a convenience store near the venue.

  Next, the process control unit 12 selects a member who is highly likely to purchase the target ticket from among the members registered in the member information DB 24 (step S14). For example, the process control unit 12 selects a member based on the category of the event (the category of the ticket stored in the ticket information DB 25) and the preference stored in the member information DB 24. In selecting a member, it is preferable to select a member whose member address or work location is close to the venue location.

  Subsequently, based on the additional information assigned to the additional information DB 27, the processing control unit 12 is information related to the related trader stored in the related trader information DB 23, for example, the homepage address of a related trader such as a hotel or restaurant. Is extracted (step S15). For example, when the distance between the member's address and the venue of the event is short, it is preferable not to extract information about the hotel as additional information.

  Next, the processing control unit 12 includes information related to ticket sales guidance, for example, information indicating that there is a ticket having a ticket name, a venue, an amount of money, and a date and time, and information (additional information) related to the extracted related trader. Credit information is created (step S16). Here, the process control unit 12 sets a response time limit for the transmission information and specifies the response time limit in the information related to ticket sales guidance. This is because the ticket sales promotion process is performed efficiently. Subsequently, the process control unit 12 transmits the created transmission information to the member's email address (member's mobile phone 7) stored in the member information DB 24 to the selected member (step S17).

  When the transmission information is transmitted, for example, information as shown in FIG. 16A is displayed on the member's mobile phone 7. The member operates the mobile phone 7 to select “Buy” if he / she wishes to purchase, or to select “Do not buy” if he / she does not wish to purchase, and to respond to the guidance from this system. can do. The transmission information includes additional information as shown in FIG. 16B, and the member can obtain necessary information near the venue by selecting the link destination.

  Next, the process control unit 12 determines whether or not the response period has ended (step S18). If it is determined that the response period has ended (step S18; Yes), the process control unit 12 performs a process based on the response content (step S19). For example, when there is a response to purchase a ticket, this content is registered in the sales status information DB 26, and information related to the ticket exchange location is transmitted. Note that information requesting confirmation of ticket purchase may be transmitted. If there is a response that the ticket is not purchased and there is no response, the process proceeds to step S20.

  Subsequently, the process control unit 12 determines whether or not there is a remaining ticket and there is a period in which this process can be executed again (step S20). That is, the process control unit 12 has information that there is no response or there is information that there is a response but no purchase of a ticket, and there is a period in which a response period is provided again and this process can be executed. Is determined. If the process control unit 12 determines that this process can be executed again (step S20; Yes), the process control unit 12 returns to step S14. If the process control unit 12 determines that this process cannot be executed again (step S20; No), the process ends.

  According to such ticket sales promotion processing, information indicating that there is a ticket is transmitted to members who are interested in the event of the ticket remaining after the sale period of the advance ticket, so the number of unsold tickets is reduced. can do. This contributes to ticket sales promotion. In addition, the member can obtain useful information such as ticket sales for events of interest. In addition, information (additional information) on hotels, restaurants, etc. near the event venue is sent at the same time as ticket sales information, so members can make plans for accommodation, meals, etc. It can be used as a judgment material.

(Ticket guidance processing)
The ticket sales promotion process promotes ticket sales by transmitting information relating to ticket guidance and provision of additional information to a specific member (member's mobile phone 7) at a predetermined time during the sales period of the advance ticket. It is a process to plan. FIG. 17 is a flowchart for explaining the ticket sales promotion process.

  First, the process control unit 12 determines whether or not it is a predetermined time during the sales period (step S31). If the processing control unit 12 determines that it is a predetermined time (step S31; Yes), the sales control unit 12 totals the tickets that can be sold from the sales status stored in the sales status information DB 26, and calculates the predicted number of unsold tickets ( Step S32). The calculation of the predicted number of sheets is performed based on, for example, the timely sales situation for each type of event (ticket) and each event venue. Next, the process control unit 12 determines whether or not the predicted number of unsold tickets is equal to or greater than a predetermined number (step S33). When determining that the number is less than the predetermined number (step S33; No), the process control unit 12 returns to step S31.

  If the process control unit 12 determines that the number is equal to or greater than the predetermined number (step S33; Yes), the process control unit 12 specifies a ticket that can be sold as a target of the process (step S34). Next, the process control unit 12 selects a member who is highly likely to purchase a target ticket from among the members registered in the member information DB 24 (step S35). For example, the process control unit 12 selects a member based on the category of the event (the category of the ticket stored in the ticket information DB 25) and the preference stored in the member information DB 24.

  Subsequently, based on the additional information assigned to the additional information DB 27, the processing control unit 12 is information related to the related trader stored in the related trader information DB 23, for example, the homepage address of a related trader such as a hotel or restaurant. Is extracted (step S36).

  Next, the processing control unit 12 has information regarding ticket sales guidance, for example, information indicating that there is a ticket having a ticket name, a venue, an amount of money, and a date and time, and information (additional information) regarding the extracted related trader. Information is created (step S37). Subsequently, the process control unit 12 transmits the created guide information to the selected member's mail address (member's mobile phone 7) stored in the member information DB 24 (step S38). Exit.

  According to such ticket guidance processing, guidance information indicating that a presale ticket is currently on sale is transmitted to members who are interested in the event of the ticket, which can contribute to sales promotion of the ticket. . In addition, the member can obtain useful information that an advance ticket for an event of interest is on sale. Furthermore, since information (additional information) about hotels and restaurants near the event venue is transmitted at the same time as ticket guidance, members can make plans for accommodation, meals, etc. Can be a material.

(Ticket guidance processing on the day)
The day ticket guidance process is a process for promoting ticket sales by transmitting information regarding the ticket guidance of the day ticket and provision of additional information to a specific member (member's mobile phone 7) on the day of the event. is there. FIG. 18 is a flowchart for explaining the same day ticket promotion process.

  First, the process control unit 12 determines whether or not it is a predetermined time on the date of the event (step S41). If the process control unit 12 determines that it is a predetermined time on the date of the event (step S41; Yes), the process control unit 12 calculates the predicted number of unsold tickets on the day (step S42). The calculation of the predicted number of sheets is performed based on, for example, the timely sales situation for each type of event (ticket) and each event venue. Next, the process control unit 12 selects a member who is highly likely to purchase the target day ticket from among the members registered in the member information DB 24 (step S43).

  For example, the processing control unit 12 may be the current day based on the location of the venue for the event stored in the ticket information DB 25, the address or work location of the member stored in the member information DB 24, and the purchase history. It is preferable to select members who are likely to purchase tickets. That is, it is preferable to select members who are close to the venue of the event and have a large number of purchases. Further, the processing control unit 12 is based on the ticket category stored in the ticket information DB 25 and the preference stored in the member information DB 24 among the members having an address or work place near the venue location. It is preferable to select members. In this way, it is preferable that the conditions regarding the distance from the venue of the event and the number of purchases should be relaxed when the number of eligible members is reduced by tightening the conditions for member selection.

  Next, the process control unit 12 is based on the additional information assigned to the additional information DB 27, information related to the related trader stored in the related trader information DB 23, for example, the homepage address of the related trader such as a hotel or restaurant. Is extracted (step S44).

  Next, the processing control unit 12 has information related to ticket sales guidance, for example, information that there is a ticket on the day of the ticket name, venue, amount, date and time, and information (additional information) related to the extracted related trader. Guide information is created (step S45). Subsequently, the process control unit 12 transmits the created guide information to the selected member's e-mail address (member's mobile phone 7) stored in the member information DB 24 (step S46). Exit.

  According to such ticket guidance processing, since the guidance information indicating that the ticket is currently on sale is transmitted to members who are interested in the event of the ticket, it can contribute to the promotion of ticket sales. . In addition, the member can obtain useful information that the same day ticket of the event of interest is on sale. Furthermore, since information (additional information) about restaurants near the event venue is transmitted at the same time as ticket guidance, members can make meals and other plans, and use it as a basis for ticket purchase. Can do.

  In addition, this invention is not restricted to said embodiment, A various deformation | transformation and application are possible. Hereinafter, other embodiments applicable to the present invention will be described.

  In the above embodiment, the present invention has been described by way of example in the case where a related company's homepage address is linked to transmission information as additional information. For example, an item indicating whether or not the hotel wishes to stay in the transmission information. If the member wishes to stay at the hotel, the ticket sales support server 1 notifies the member that the member wants to stay at the hotel by e-mail, or transmits the vacancy information of the hotel. Or you may make a reservation for accommodation.

  Further, the additional information may be assigned according to the distance between the venue of the event and the member's address regardless of the category of the ticket. For example, information such as meals may be assigned to members close to the venue for events, and information such as hotels and transportation may be assigned to members far from the venue for events in addition to information such as meals. Furthermore, as the additional information, necessary information may be assigned according to the start time and end time of the event. For example, if the start time of an event is early or the end time is late, information about a hotel may be assigned.

  In the above-described embodiment, the present invention has been described by taking as an example the case where information related to ticket purchase, ticket guidance, and the like and additional information are simultaneously transmitted to the member's mobile phone 7. After that, the additional information may be transmitted to the member's mobile phone 7.

  The ticket sales support server 1 according to the embodiment of the present invention can be realized using a normal computer system, not a dedicated system. For example, the ticket sales support server 1 that executes the above-described processing is installed in a general-purpose computer by installing the program from a recording medium (such as a flexible disk or a CD-ROM) that stores the program for executing the above-described processing. Can be configured.

  The means for supplying these programs is arbitrary. In addition to being able to be supplied via a predetermined recording medium as described above, for example, it may be supplied via a communication line, a communication network, a communication system, or the like. In this case, for example, the program may be posted on a bulletin board (BBS) of a communication network and provided by superimposing it on a carrier wave via the network. Then, the above-described processing can be executed by starting the program thus provided and executing it in the same manner as other application programs under the control of the OS.

It is a figure which shows the structure of the ticket sales assistance system which concerns on embodiment of this invention. It is a figure which shows the structure of the ticket sales assistance server of FIG. It is a figure which shows the structure of the ticket sales assistance database of FIG. It is a figure which shows the structure of an organizer information database. It is a figure which shows the structure of a ticket seller information database. It is a figure which shows the structure of a related trader information database. It is a figure which shows the structure of a member information database. It is a figure which shows the structure of a ticket information database. It is a figure which shows the structure of a sales status information database. It is a figure which shows the structure of an additional information database. It is a figure which shows the structure of the terminal for ticket sellers. It is a figure which shows an example of a ticket. It is a figure which shows an example of a ticket paper. It is a flowchart for demonstrating a ticket sales process. It is a flowchart for demonstrating a ticket sales promotion process. It is a figure which shows an example of the information for transmission displayed on the mobile telephone. It is a flowchart for demonstrating a ticket guidance process. It is a flowchart for demonstrating the day ticket guidance process.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Ticket sales support server 2 Ticket sales support database 3 Communication network 4 Host for sponsors 5 Terminal for ticket dealers 6 Terminal for related traders 7 Mobile phone 11 Communication control part 12 Processing control part 13 Data storage part 21 Organizer report database 22 Ticket vendor information database 23 Related vendor information database 24 Member information database 25 Ticket information database 26 Sales status information database 27 Additional information database 28 Image information database

Claims (8)

Ticket information storage means for storing information relating to the type of ticket;
User information storage means for storing user information including the type of interest of the user;
Related information storage means for storing related information useful for the user's interest in association with the type of the ticket;
Sales status storage means for storing information relating to the sales status of the ticket stored in the ticket information storage means;
Ticket specifying means for specifying a ticket that can be sold based on information related to the sales status of the ticket stored in the sales status storage means;
The user stored in the user information storage means based on the information on the ticket type stored in the ticket information storage means and the information on the user's interests stored in the user information storage means. A user selection means for selecting a predetermined user from
Related information extracting means for extracting related information stored in the related information storage means based on the type of ticket specified by the ticket specifying means;
Based on the information related to the ticket specified by the ticket specifying means and the related information extracted by the related information extracting means, a transmission information generating means for generating transmission information to be transmitted to the user terminal;
Transmitting means for transmitting the transmission information created by the transmission information creating means to the user terminal selected by the user selecting means;
A ticket sales support apparatus comprising: The ticket specifying means specifies a ticket that can be sold after the ticket pre-sale period ends,
The transmission information creating means creates transmission information including information that can accept the purchase of the sellable ticket specified by the ticket specifying means for the user selected by the user selecting means. The ticket sales support apparatus according to claim 1. The ticket specifying means specifies a ticket that can be sold during the ticket advance sale period,
The transmission information creating means creates transmission information including guidance for a ticket that can be sold specified by the ticket specifying means for the user selected by the user selecting means. Item 2. The ticket sales support device according to Item 1. The ticket specifying means specifies a ticket that can be sold on the date of the ticket event,
The transmission information creating means creates transmission information including guidance for a ticket that can be sold specified by the ticket specifying means for the user selected by the user selecting means. Item 2. The ticket sales support device according to Item 1. The user information storage means stores information related to the location of the user,
The related information extracting means extracts related information according to the distance between the location of the user stored in the user information storage means and the event venue stored in the ticket information storage means. The ticket sales support device according to any one of claims 1 to 4. A ticket sales support system for supporting ticket sales for a predetermined event,
A ticket sales support system comprising the ticket sales support device according to any one of claims 1 to 5. A ticket information storage step for storing information on the type of ticket;
A user information storage step for storing user information including the type of interest of the user;
A related information storage step of storing related information useful for the user's interest in association with the type of the ticket;
A sales status storage step for storing information relating to the sales status of the ticket stored in the ticket information storage step;
A ticket specifying step for specifying a ticket that can be sold based on information related to the sales status of the ticket stored in the sales status storing step;
The user stored in the user information storage step based on the information related to the type of ticket stored in the ticket information storage step and the information related to the user's interest stored in the user information storage step. A user selection step for selecting a predetermined user from
A related information extracting step for extracting the related information stored in the related information storing step based on the type of the ticket specified in the ticket specifying step;
A transmission information creation step of creating information for transmission to be transmitted to the user terminal based on the information related to the ticket identified in the ticket identification step and the related information extracted in the related information extraction step;
A transmission step of transmitting the transmission information created in the transmission information creation step to the terminal of the user selected in the user selection step;
A ticket sales support method characterized by comprising: Computer
Ticket information storage means for storing information relating to the type of ticket;
User information storage means for storing user information including the type of interest of the user,
Related information storage means for storing related information useful for the user's interest in association with the type of the ticket;
Sales status storage means for storing information relating to the sales status of the ticket stored in the ticket information storage means;
Ticket specifying means for specifying a ticket that can be sold based on information on the sales status of the ticket stored in the sales status storage means;
The user stored in the user information storage means based on the information on the ticket type stored in the ticket information storage means and the information on the user's interests stored in the user information storage means. User selection means for selecting a predetermined user from
Related information extracting means for extracting related information stored in the related information storage means based on the type of ticket specified by the ticket specifying means;
Transmission information creating means for creating information for transmission to be transmitted to a user terminal based on the information related to the ticket identified by the ticket identifying means and the related information extracted by the related information extracting means;
Transmitting means for transmitting the transmission information created by the transmission information creating means to a user terminal selected by the user selecting means;
Program to function as.

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