JP2007034419A - Information collecting and distributing system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an information collecting and distributing system capable of efficiently supporting users' operations. <P>SOLUTION: The information collecting means 105 of an information collecting and distributing device 100a collects information according to collection condition stored in a setting database 109, and stores the collected information in a knowledge database 108. An information distributing means 106 distribute the information in the knowledge database 108 to other information collecting and distributing devices 100b, 100c according to distribution condition stored in the setting database 109. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to an information collection and distribution system that supports collection, accumulation, sharing, and reuse of scattered knowledge.

  In recent years, with the background of technological advances in computers, such as increased storage capacity and improved processing speed, and increased data communication speeds, companies and other organizations have stored information held by specific departments and employees within departments and between departments. The so-called knowledge management system, which aims to execute efficient and high-quality work by sharing and utilizing in-house, has been attracting attention.

  The groupware document sharing function and bulletin board system (BBS) are examples of knowledge management systems that have recently been used within companies and organizations with common interests. There are few examples. One reason for this is that documents and information to be shared need to be registered in advance together with keywords and attributes, or systematically organized. If these operations are not performed, necessary information cannot be obtained or inappropriate information is searched when searching for information. Therefore, if the user is not willing to use the system positively, the useful information is not accumulated enough, and the user who wants to reuse cannot obtain the information he wants to refer to. It is pointed out that it will disappear.

  One solution to this problem is the automatic retrieval and provision of information. For example, in Patent Document 1, a search keyword used when a user searches for information on an external Web server is stored as log information, and the information required by the user is estimated by analyzing the log information. The technology to do this is shown. According to the present invention, when information required by the user is newly registered in the external Web server, it can be provided to the user as newly arrived information, so the burden on the user collecting information is reduced. be able to. Further, according to the present invention, by registering in advance attribute information such as the user's research theme and the organizational department to which the user belongs, other users having the same attribute are also in the same group having the same preference data. By providing the same information to other users in the group, it becomes possible to share knowledge within the group. Furthermore, by analyzing the search keyword entered by the user and other keywords in the searched home page, learning the strength of the connection between the keywords, and constructing a semantic network database, it is possible to obtain relevant information. It can be acquired, and more appropriate information can be searched.

  In addition, if the contents to be collected, the field to be obtained and the collection start time are specified in advance, the user's computer is automatically started at the specified time, and the secretary agent is connected to the network from a web server or news server. A technique for acquiring information and reporting it to a user is disclosed (for example, see Patent Document 2). According to the present invention, it is possible to collect information required by a user even when the user's computer is not activated.

Japanese Patent Laid-Open No. 2002-73639 JP-A-10-301957

  In knowledge management, in order to provide information efficiently and with high accuracy, it is indispensable to collect a larger amount of information and systematically organize the collected information. However, in the conventional technology, in order to distribute the information referred to by the user, the search result, and the created information to other users, a file server that manages files such as documents, homepage information Since it is necessary to manually register in a storage device such as a web server to be managed and a news server to manage news, and the burden on the user is large, it is difficult to accumulate sufficient information on the server side. In addition, in order to register knowledge, it is necessary to understand the contents of the categories preset in the knowledge storage device and the contents of the knowledge, and register them in the category with a high degree of coincidence. It was difficult for non-users to register in the appropriate category. Therefore, the knowledge management system has not been fully utilized.

  The present invention has been made to solve the above-described problems, and an object of the present invention is to provide an information collection and distribution system that can efficiently support a user's business.

  An information collection / distribution system according to the present invention includes a knowledge database for storing information to be collected and distributed, and information to be collected from other information collection / distribution devices in accordance with preset collection conditions. The information collecting means for storing and the information distributing means for distributing the information to be distributed stored in the knowledge database to other information collecting and distributing apparatuses in accordance with preset distribution conditions.

  The information collection and distribution system of the present invention collects information according to a preset collection condition, stores it in the knowledge database, and distributes the information in the knowledge database according to the preset distribution condition. Can be efficiently supported.

Embodiment 1 FIG.
FIG. 1 is a configuration diagram showing an information collection and distribution system according to Embodiment 1 of the present invention.
In the figure, the information collection / distribution system is configured such that a plurality of information collection / distribution apparatuses 100a, 100b, and 100c are connected via a network 200 so that information can be exchanged with each other. Since the internal configurations of the information collection / distribution devices 100a, 100b, 100c are the same, only the information collection / distribution device 100a is shown. Hereinafter, the configuration of the information collection / distribution apparatus 100a will be described on behalf of these apparatuses.

  The information collection / distribution apparatus 100 a includes an input / output unit 101, a control unit 102, a communication unit 103, and a storage device 104. The input / output unit 101 is a unit for receiving input of information from the user and output of information to the user. As the input unit, a mouse, a keyboard, and a touch pad type input device connected to a computer An input interface such as a pen of a tablet computer, and an output means is a CRT (Cathode Ray Tube), a liquid crystal display device or the like.

  The control unit 102 is a control unit including a processor and a memory for controlling a program and a database according to processing, and includes an information collection unit 105 and an information distribution unit 106. The information collection unit 105 has a function of collecting target information from other information collection / distribution devices 100b and 100c according to a preset collection condition and storing the information in a knowledge database 108 described later in the storage device 104. ing. The information distribution means 106 has a function of distributing the distribution target information stored in the knowledge database 108 to the other information collection / distribution apparatuses 100b and 100c in accordance with a preset distribution condition. The communication means 103 is an interface for communicating with the other information collection / distribution apparatuses 100b and 100c.

  The storage device 104 is a storage device including a hard disk or the like, and includes a program group 107, a knowledge database (knowledge DB) 108, and a setting database (setting DB) 109. The program group 107 is a program group for performing various processes in the information collection / distribution apparatus 100a such as various application programs. For example, as such a program group, there are programs such as collection, distribution condition setting program, collection, distribution time setting program, schedule management program, collection, distribution agent, and these programs are executed by the processor in the control means 102. Thus, the information collecting unit 105 and the information distributing unit 106 are realized. The knowledge database 108 is a database that stores information to be collected and distributed, such as created documents, transmission / reception mails, and collected documents. The setting database 109 is a database including a preset collection and distribution condition table.

  The network 200 connecting the information collection / distribution apparatuses 100a, 100b, and 100c is a network such as the Internet or an in-house LAN.

Next, the operation of the information collection / delivery system of Embodiment 1 will be described.
FIG. 2 is a flowchart showing a flow of processing of the information collection / delivery system of the first embodiment.
First, the information collection means 105 in the information collection / distribution apparatus 100a acquires the information collection start time from the setting database 109 (step ST201). Here, the setting database 109 is configured as follows.

FIG. 3 is an explanatory diagram showing an example of the setting database 109.
The illustrated example shows an example of a collection / distribution condition table. An ID field 301 indicating a serial number of a setting condition, a processing field 302 indicating a distinction between collection / distribution, a field indicating a collection / distribution field, a keyword, and a file name. A field 303, a type field 304 indicating the type and format of data, a public condition field 305 indicating a distribution condition to another computer and a distribution target person, a schedule field 306 indicating the frequency and start time of collection and distribution, and a search result A storage location field 307 indicating a storage location of a link or file is included.

  The contents described in the ID field 301 are numbers automatically assigned to the data stored on the disk as shown in the figure. However, if the data can be specified by the storage location field 307 or the like, there is no ID. Also good. In the processing field 302, “distribution” is set as a content that should be distributed to other users if the file is a file created by the user or a search result, etc. If it is information, “collection” is described. The procedure for setting the contents to be “collected” will be described later. The field field 303 describes a project name, a related field, a document type (plan, plan, etc.), a search keyword, and the like. As a result, related information can be easily collected or appropriate information can be distributed. The type field 304 includes data and information types such as “Web search” and “plan”, application names used such as “MS Word (registered trademark)”, and data and information formats such as “.xls”. Etc. are described.

  The disclosure condition field 305 indicates the attributes of users who can distribute information. If it is a Web search result, “all” is the default, and if it is a document created by the user, the user creates a file. Depending on the content, e-mail can be defined as “related person”, and the project document can be defined as “private”. By providing the disclosure condition field in this way, the confidentiality of information can be maintained. A schedule field 306 indicates information collection / distribution frequency and start time. As shown in the figure, the schedule field stores an execution date and time, a regular date and time, a date and time when a button for instructing collection, etc. is pressed. In the process of step ST201 described above, information in the schedule field 306 is acquired.

  The storage location field 307 is a Web search result such as a path to a folder on a computer disk if it is a file, or a path to a folder automatically set by the system if it is a search result of a document. If there is, the storage location of the cache set in the homepage browsing application is described. As a result, when information distribution is requested from other information collection / distribution devices 100b and 100c, the storage location can be accessed directly, so that it is not necessary to search the entire storage device 104 with keywords or the like, thereby shortening the information distribution time. And the capacity of the storage device 104 can be reduced.

  Returning to FIG. 2, after acquiring the collection start time from the setting database 109 in step ST201, the information collection unit 105 determines whether the current time is the collection start time (step ST202). That is, it is determined whether the current time corresponds to the collection start time in the schedule field 306. When the collection start time is reached, information collection conditions are acquired from the setting database 109 (step ST203). That is, the conditions of the field field 303 to the storage location 307 of the record that matches the condition of the schedule field 306 and whose processing field 302 is “collection” are acquired from the setting database 109.

  Next, the information collection unit 105 generates an information distribution request for the other information collection / distribution apparatuses 100b and 100c connected to the network 200, and meets the information collection conditions set in the setting database 109. Information is collected (step ST204).

FIG. 4 is an explanatory diagram showing an example of a collection setting screen according to Embodiment 1 of the present invention.
The field field 401 describes a field to be collected and a keyword. Alternatively, it may be set by selecting from a given field or keyword. The collection condition setting field 402 is a field for setting conditions for data to be searched and collected. Conditions that can be set include the type of data, creation date and time, and update date and time as shown in FIG. The collection schedule setting field 403 is a field for setting a frequency and date / time for starting information collection. When saving the setting, a registration button 404 is pressed. As a result, the set information is automatically given an ID number and stored in the setting database 109 as a collection condition. On the other hand, when the cancel button 405 is pressed, the setting is terminated without saving the input content.

  When information collection is performed with such information collection settings, it is determined whether or not the information is permitted to be released by the information creator or the holder (step ST205). If access is permitted, the information is stored in the knowledge database 108 (step ST206). Then, the control means 102 displays the searched information on a user's computer (step ST207).

FIG. 5 is a flowchart showing a flow of information distribution processing according to Embodiment 1 of the present invention.
The information distribution means 106 monitors distribution requests from other information collection / distribution devices 100b and 100c connected to the network 200 (step ST501). If there is a distribution request, the setting database 109 is acquired from the storage device 104 (step ST502), and information that matches the distribution requested contents is searched from the contents stored in the setting database 109 (step ST503). That is, information requested from the corresponding location is collected with reference to the data storage location field 307 whose processing field 302 is “distributed”. Alternatively, the requested information may be collected by directly searching a storage device such as a hard disk. Then, referring to the disclosure condition field 305 of the setting database 109, the user who has issued the distribution request determines whether or not the searched information can be used (step ST504). If access is permitted, the information is distributed to the user who issued the distribution request (step ST505).

  As described above, according to the information collection / distribution system of the first embodiment, the information collection / distribution system includes a plurality of information collection / distribution devices connected to each other. In accordance with a knowledge database for storing information and a collection condition set in advance, information collection means for collecting target information from other information collection and distribution devices and storing it in the knowledge database, and in accordance with a preset distribution condition, Since information distribution means for distributing information to be distributed stored in the knowledge database to other information collection and distribution devices is provided, the information of all information collection and distribution devices connected to the network can be used. There is no need to register data for sharing, and the burden on the user can be reduced.

Embodiment 2. FIG.
FIG. 6 is a block diagram showing an information collection / delivery system according to Embodiment 2 of the present invention.
The information collection / distribution system according to the second embodiment is configured such that an information collection / distribution apparatus 110 serving as a server and a client computer 120 are connected via a network 200. The information collection / distribution device 110 serving as a server includes an input / output unit 101, a control unit 102a, a communication unit 103, and a storage device 104. The basic configuration is the same as that of the information collection / distribution device 100a of the first embodiment. The control unit 102a includes an information collection unit 105a and an information distribution unit 106a. The information collecting unit 105a basically has the same function as the information collecting unit 105 in the first embodiment, but has a function of collecting information of all the client computers 120 as a server. The information distribution means 106a is also configured to distribute information to all client computers 120 as a server. The configurations of the program group 107, the knowledge database 108, and the setting database 109 in the storage device 104 are the same as those in the first embodiment, and thus description thereof is omitted here.

  Similarly to the first embodiment, the network 200 is a network such as the Internet or an in-house LAN, and the client computer 120 is a general computer including communication means and a storage device.

  In the information collection / distribution system configured as described above, the information collection / distribution apparatus 110 serving as a server accesses the storage device of the client computer 120 and stores the collected information in the knowledge database 108. Information distribution to the client computer 120 is all performed by the information distribution unit 106a of the information collection / distribution apparatus 110. Note that the information collection and information distribution operations are basically the same as the operations described in the first embodiment, and a description thereof will be omitted here.

  As described above, according to the information collection and distribution system of the second embodiment, an information collection and distribution system that is a server and an information collection and distribution system in which a client computer is connected to each other in communication. A knowledge database for storing information to be collected and distributed, information collecting means for collecting target information from a client computer according to a preset collection condition, and storing the information in a knowledge database, and a preset distribution According to the conditions, the information distribution means for distributing the information to be distributed stored in the knowledge database to the client computer is provided, so that the user does not need to register the information in the server and the server is a client on the network. You can access computer storage and automatically collect information. . In addition, the server centrally manages the knowledge, thereby reducing the traffic and reducing the network congestion.

  In the second embodiment, an example in which only one information collection / distribution device 110 serving as a server exists on the network 200 has been described. However, a plurality of information collection / distribution devices 110 may exist. That is, the information collection / distribution device 110 and the client computer 120 serving as a server may be provided on the network 200 in a mixed manner. Even in such a configuration, each information collection / distribution device 110 collects and distributes information to other information collection / distribution devices 110 and client computers 120, so that Similar effects can be obtained.

Embodiment 3 FIG.
Since the configuration of the third embodiment on the drawing is the same as that of the second embodiment, FIG. The knowledge database 108 according to the third embodiment stores a template for creating a document.

FIG. 7 is an explanatory diagram showing the database structure of the knowledge database 108.
In the knowledge database 108, a template 702 is registered for each knowledge type 701, and information 703 created based on the template 702 is stored.
The information distribution unit 106a distributes the template to the client computer 120, and the information collection unit 105a is configured to collect a document created based on the template from the other client computer 120. Since the other configuration is the same as that of the second embodiment, the description thereof is omitted here.

  In the information collection and distribution system configured as described above, a user downloads a document or information template to be created from the knowledge database 108 and uses it. Information created by the user based on the template is automatically collected by the information collection means 105a of the information collection and distribution apparatus 110, and is systematically registered by linking to the underlying template.

  That is, in the client computer 120, when a user intends to create a plan, the client computer 120 sends a plan template distribution request to the information collection and distribution device 110. Thereby, the information distribution means 106a of the information collection and distribution apparatus 110 distributes, for example, “template (plan) 1” and “template (plan) 2” to the user. The user selects a template to be used. For example, a template (plan) 1 is selected, and the user creates an “A project plan” based on the template (plan) 1 and stores it in its own computer.

  The information collection unit 105a in the information collection / distribution apparatus 110 circulates the network 200 at a determined time or sequentially, and determines whether there is information update (whether a document has been created). If the information has been updated, the created document is collected and linked to the template that is the basis, that is, “template (plan) 1”, and “A project plan” is registered in the knowledge database 108. When a document is created, a notification that information has been updated from the information providing agent in the client computer 120 is sent to the information collection / distribution apparatus 110 side, whereby the information collection means 105a collects the information. Also good.

  Moreover, although the case where it applied to the structure of Embodiment 2 was demonstrated in the said Embodiment 3, even the structure of Embodiment 1 is applicable. However, when applied to the first embodiment, all of the information collection / distribution apparatuses 100a, 100b, and 100c are provided with the knowledge database 108 having templates and the information distribution means 106 that distributes the templates. A configuration including an information collecting unit 105 that collects documents is required.

  As described above, according to the information collection and distribution system of the third embodiment, the template for document creation is stored in the knowledge database, the information distribution unit distributes the template, and the information collection unit distributes the distributed template. In addition to collecting documents created based on the database, the documents are classified for each template and stored in the knowledge database, so when a user tries to create a new document using a template, Documents created based on the same template can be presented to the user. In addition, since the created documents can be automatically classified and managed systematically, it is possible to reduce the burden on the user of registering knowledge. Furthermore, since the knowledge can be appropriately organized by classifying each template, it is possible to distribute appropriate information according to the business at the time of information distribution.

Embodiment 4 FIG.
In the fourth embodiment, the setting database 109 is provided with an attribute table describing the department to which the user belongs as information indicating the attribute of the user. Moreover, since the structure on drawing is the same as that of Embodiment 1 or Embodiment 2, it demonstrates with reference to FIG.

FIG. 8 is an explanatory diagram of an attribute table according to the fourth embodiment.
As shown in the figure, the attribute table is a table including a user ID field 801, a name field 802, a department field 803, and a contact field 804. A user ID field 801 indicates a user ID assigned to each user, and a name field 802 is a field in which the name of the user is described. An affiliated department field 803 is a field that describes the department to which the user belongs, and a contact address field 804 is a field that describes a contact address such as the user's email address, telephone number, and fax number.

  The user ID field 801 may be a character, symbol, number, or the like that is individually assigned to a member of the group that shares the knowledge, as long as the user ID does not overlap within the group and the user can be identified. . The belonging department field 803 is used when determining the access right of information with a condition such as “publish inside the department” collected in the setting database 109 and the distribution condition table, or when determining the distribution destination of the internal circulation document or the like. It may be used and may be described in characters as illustrated, or may be a symbol or number such as an ID assigned to each department. The contact field 804 describes information for contacting the user, such as the user's e-mail address, telephone number, and fax number. However, this information is described in order for the agents of each user to communicate with each other, and since it maintains anonymity, it is not disclosed to the users themselves.

  Based on the attribute table, the information collection unit 105 and the information distribution unit 106 collect and distribute information to the information collection / distribution device of the user having the same attribute as the user of the own information collection / distribution device. It is configured.

FIG. 9 is an explanatory diagram showing a distribution information list screen in the present embodiment.
The illustrated screen example represents a list of information to be distributed to members of a certain department. Among the users, information regarding such distribution information is distributed to the members of this department by the information distribution means 106, and information to be referred to can be selected from this screen. A title field 901 is a title attached to the information, and displays a file name, a document keyword, and the like. The distribution source field 902 represents the name of the department that distributed the information, and displays the department name of the creator of the information. The user can refer to information by selecting information to be referred to from the list and pressing the enter button 903.

  In the fourth embodiment, the department to which the user belongs is set as the department to which the user belongs, but the department other than the department to which the user belongs may be used as long as the attribute is grouped by the user's own attribute.

  As described above, according to the information collection and distribution system of the fourth embodiment, the attribute table indicating the attribute of the user is provided, and the information collection unit and the information distribution unit are configured to collect and distribute information based on the attribute table. As users who have the same attributes as the users to be used are collected and information is collected and distributed to users, it is easy to estimate the users who should share knowledge. Appropriate information can be collected and distributed without registering or specifying a public partner.

  Further, according to the information collection and distribution system of the fourth embodiment, the attribute table indicates the group to which the user belongs as an attribute, so for example, the circulation information in the group is distributed to the members belonging to the group. Since users who should share knowledge can be easily estimated, it is possible to collect and distribute appropriate information to the appropriate partner without registering information or specifying a public partner. .

Embodiment 5. FIG.
In the fifth embodiment, the setting database 109 is provided with an attribute table describing the user's assigned field as the user attribute. Since the configuration on the drawing is the same as that of the first embodiment or the second embodiment, description will be made with reference to FIG.

FIG. 10 is an explanatory diagram of an attribute table according to the fifth embodiment.
As shown in the figure, the attribute table includes a user ID field 1001 assigned for each user, a name field 1002 describing the name of the user, a field of responsibility field 1003 describing the field of responsibility, an e-mail address and a telephone number, A contact field 1004 in which a contact information such as a FAX number is described. The user ID field 1001 may be any character, symbol, number, or the like that is individually assigned to a member of the group that shares the knowledge, as long as the user ID does not overlap within the group and the user can be identified. . The field-in-charge field 1003 is for collecting information in the setting database 109, determining access rights to information with conditions such as “open to related parties” in the distribution condition table, and documents that are circulated to persons in the same field. Used to determine the delivery destination. The field of responsibility is to divide information into groups and indicate which group each user belongs to. The keyword is registered in advance in a system corresponding to a name list, telephone directory, etc., or estimated from the department name. Registration can be performed by extracting and automatically registering keywords that frequently appear in documents created by the user.

  The information collecting unit 105 and the information distributing unit 106 are configured to distribute / collect information based on such an attribute table. Other configurations are the same as those in the first or second embodiment.

FIG. 11 is an explanatory diagram illustrating an example of a distribution information list screen according to the present embodiment.
The illustrated example represents a list of information to be distributed to a user in charge of “knowledge”. Information regarding such distribution information is distributed by the information distribution means 106 to a user who has a job related to “knowledge”, and information to be referred to can be selected from this screen. A title field 1101 is a title attached to information, and displays a file name, a document keyword, and the like. The field field 1102 represents the field of information, and can be automatically extracted and displayed using the field in charge of the information creator (distributor) or the most frequently used word in the document. The user can refer to information by selecting information to be referred to from the list and pressing the enter button 1103.

  In the fifth embodiment, information is divided into groups in the attribute table, and the attribute indicating which group each user belongs to is the field in charge of the user. However, the present invention is not limited to this. For example, an attribute such as a specialized area of the user may be used.

  As described above, according to the information collection and distribution system of the fifth embodiment, the attribute table divides information into groups and indicates which group each user belongs to. It is possible to easily estimate the users who should share knowledge, such as distributing information only to users who have, so it is appropriate for the right person without registering information or identifying the public Can collect and distribute various information.

Embodiment 6 FIG.
In the sixth embodiment, the information held by the attribute table provided in the setting database 109 includes information indicating the reliability of knowledge for each user in addition to the information in the fourth and fifth embodiments. Since the configuration on the drawing is the same as that of the first embodiment or the second embodiment, description will be made with reference to FIG.

FIG. 12 is an explanatory diagram of an attribute table according to the sixth embodiment.
The attribute table includes a user ID field 1201 assigned to each user, a name field 1202 that describes the name of the user, a department field 1203 that describes the department to which the user belongs, a field field 1204 that describes the field of responsibility, and a user. Is provided with a position field 1205 describing the position and years of experience, and a contact field 1206 describing contact information such as an e-mail address, a telephone number, and a FAX number. The fields other than the post field 1205 are the same as those in the fourth and fifth embodiments.

  The title field 1205 describes the title of the user and the years of experience, and indicates the reliability of the user's knowledge. In the post field 1205, the post name may be described as illustrated, or the years of experience may be described numerically. In addition, when it is desired to distinguish which organization's job title and which field of experience, it is used together with the department field 1203 and the assigned field field 1204, respectively. Users in high-ranking positions and users with long years of experience are considered to hold and provide more reliable information. By scoring and preferentially providing user information with a high score, information with higher accuracy can be provided to the user.

  The information collecting unit 105 and the information distributing unit 106 are configured to distribute / collect information based on such an attribute table. Other configurations are the same as those in the first or second embodiment.

FIG. 13 is an explanatory diagram of a distribution information list screen in the present embodiment.
The illustrated example represents a list of information to be distributed to a user in charge of “knowledge” in a certain part. Information regarding such distribution information is distributed to a user who has a job related to “knowledge” in a certain section, and information to be referred to can be selected from this screen.

  A title field 1301 is a title attached to information, and displays a file name, a document keyword, and the like. The field field 1302 represents the field of information, and can be automatically extracted and displayed using the field in charge of the information creator (distributor) or the most frequently used word in the document. In the creator attribute field 1303, the title and the years of experience are displayed as information indicating the reliability of the knowledge of the creator and distributor of the information. The information user can use the creator's attribute as an index for judging the accuracy and usefulness of the information. As shown in the figure, the attribute field 1303 may describe the information in the post field 1205 in FIG. 12, or may describe a numerical value indicating the degree of experience calculated based on the information. Alternatively, these pieces of information may not be described, and may be used simply as an index for sorting in order of accuracy of information. The distribution source field 1304 represents the name of the department that distributed the information, and displays the department name of the creator of the information. Such information is distributed by the information distribution means 106, and the user of the distribution destination can refer to the information by selecting the information to be referred to from the list and pressing the decision button 1305.

  In addition, the information collecting unit 105 collects information based on the reliability of the knowledge of the user, for example, collecting only information with a certain level of information reliability as a condition for collecting information.

  As described above, according to the information collection and distribution system of the sixth embodiment, since the attribute table includes information indicating the reliability of the knowledge of the user, it is possible to determine the accuracy of knowledge when collecting information, The information can be presented to information users as an index of usefulness of information at the time of information distribution, or information can be presented by the information provider, for example, in the order of rich experience. Can be used selectively.

Embodiment 7 FIG.
In the seventh embodiment, the creation date and the update date of information are provided as information of the collection and distribution condition table in the setting database 109 of the first and second embodiments.

FIG. 14 is an explanatory diagram illustrating an example of the collection and distribution condition table of the setting database 109 according to the seventh embodiment.
The illustrated collection / distribution condition table includes an ID field 1401 indicating a serial number of a setting condition, a processing field 1402 indicating a collection / distribution distinction, a field / keyword for collection / distribution, a field field 1403 indicating a file name, a data type, A type field 1404 indicating a format, a distribution condition field 1405 indicating a distribution condition to other computers and a distribution target person, a schedule field 1406 indicating a frequency and time of collection and distribution, a file creation date and a first search date A creation date / time field 1407, a last update date / time field 1408 indicating the last update date / time of a file or search, a storage location field 1409 indicating a link to a search result or a file storage location, and the like are included.

  The ID field 1401 to the schedule field 1406 and the storage location field 1409 are the same as the ID field 301 to the storage location field 307 of the first embodiment. The creation date / time field 1407 is a field indicating the date / time when data or information was created or the date / time when the search was started. The last update date / time field 1408 is a field indicating the date / time when the data or information was last updated or the date / time when the search was last performed. In other words, the data in the creation date / time field 1407 and the last update date / time field 1408 indicate an index of newness of information.

  In the information collection and distribution system configured as described above, the information distribution unit 106 is configured to perform information distribution processing based on the values of the creation date field 1407 and the last update date field 1408. Other configurations are the same as those in the first and second embodiments.

FIG. 15 is an explanatory diagram illustrating an example of a distribution information list screen according to the present embodiment.
In the illustrated example, a list of information to be distributed to the user in charge of “knowledge” is shown. Information regarding such distribution information is distributed by the information distribution means 106 to a user who has a job related to “knowledge”, and information to be referred to can be selected from this screen. A title field 1501 is a title attached to information, and displays a file name, a document keyword, and the like. The creation date field 1502 represents the date when the information was created, the date when the information was last updated, or both. The collection date of the setting database 109, the creation date / time field 1407 of the distribution condition table, the last update date / time field 1408, or Both contents are displayed. The user can refer to information by selecting information to be referred to from the list and pressing the enter button 1503.

  As described above, according to the information collection and delivery system of the seventh embodiment, at least one of date creation information and update date and time information is provided, and the information delivery means performs information delivery based on the date and time information. Since it did in this way, the latest information can always be provided at the time of information delivery, for example, the information is presented in the new order. In addition, for example, information to be distributed can be displayed in the order of arrival, and information that is highly valuable to the user can be provided, such as the latest information can be easily obtained when the user uses the knowledge.

Embodiment 8 FIG.
In the eighth embodiment, reference history information of information is provided as information on the collection and distribution condition table in the setting database 109 of the first and second embodiments.

FIG. 16 is an explanatory diagram illustrating an example of the collection and distribution condition table of the setting database 109 according to the eighth embodiment.
The illustrated collection / distribution condition table includes an ID field 1601 indicating a serial number of a setting condition, a processing field 1602 indicating a collection / distribution distinction, a field / keyword for collection / distribution, a field field 1603 indicating a file name, a data type, Type field 1604 indicating format, disclosure condition field 1605 indicating distribution conditions to other computers and distribution targets, schedule field 1606 indicating frequency and time of collection and distribution, and reference date / time field 1607 indicating the date and time when the knowledge is referred to , A reference field 1608 indicating the user who referred to the information, a storage location field 1609 indicating a link to the search result and a storage location of the file, and the like. The ID field 1601 to the schedule field 1606 and the storage location field 1609 are the same as the ID field 301 to the storage location field 307 of the first embodiment.

  The reference date / time field 1607 indicates the date / time when the data or information was referred to by the user. The referrer field 1608 is information for identifying the user who referred to the information. As shown in the figure, the user ID of the attribute table may be recorded, and the name and department name of the user may be recorded. As a result, it is possible to identify the user in which department or the user in which specialized field is frequently used.

  Further, the information distribution unit 106 is configured to distribute information based on the reference count (history information).

FIG. 17 is an explanatory diagram illustrating an example of a distribution information list screen according to the present embodiment.
The illustrated screen example represents a list of information to be distributed to a user who is in charge of “knowledge”.
Information regarding such distribution information is distributed by the information distribution means 106 to a user who has a job related to “knowledge”, and information to be referred to can be selected from this screen. A title field 1701 is a title attached to information, and displays a file name, a document keyword, and the like. The reference number field 1702 represents the number of times information is referred to by the user, and can be calculated from the reference date / time field 1607. The user can refer to information by selecting information to be referred to from the list and pressing the enter button 1703. Furthermore, the user can display a reference history list by selecting information and pressing a reference history button 1704.

FIG. 18 is an explanatory diagram illustrating an example of a reference history list screen according to the present embodiment.
The screen shown is a screen that is displayed when “plan” is selected in the screen shown in FIG. 17 and the reference history button is pressed.
The knowledge name 1801 displays the name of the knowledge for displaying the reference history. The reference history 1802 displays the reference history such as the date and time when the knowledge was referred to and the information of the user who referred to the knowledge. At the left end of the reference history 1802 in FIG. 18, the number of times of reference is displayed, but this information is not always necessary. Further, information on the referred user is displayed at the right end of the reference history 1802. For example, by displaying the department name of the referring user, it is possible to identify which department frequently refers to. Further, by displaying the field of responsibility of the referred user, it is possible to identify which specialized field the user frequently refers to. Therefore, by displaying the information of the user referred to in the past, the user can acquire more appropriate information, but this information is not always necessary.

  As described above, according to the information collection and delivery system of the eighth embodiment, the information has the history information that is referred to, and the information delivery means performs the information delivery based on the history information. Calculating the number of times it was referenced by other users, identifying knowledge that was frequently referenced during a period, and identifying knowledge that was frequently referenced by users in a department or a specialized field Therefore, it is possible to provide appropriate information that is useful and highly accurate for the user.

Embodiment 9 FIG.
The information collection and distribution system according to the ninth embodiment extracts keywords from knowledge that is referred to or created by an arbitrary user, calculates the degree of association between keywords, and based on the degree of association, the arbitrary user The knowledge required is estimated. Since the configuration on the drawing is the same as that of the first embodiment or the second embodiment, description will be made with reference to FIG.

  The information collection unit 105 and the information distribution unit 106 extract keywords from knowledge that is referred to or created by an arbitrary user, calculate the degree of association between the keywords, and based on the degree of association, the arbitrary user The required knowledge is estimated, the information collecting means 105 collects the knowledge, and the information distribution means 106 is configured to distribute the knowledge. Other configurations are the same as those in the first embodiment. The calculation of the degree of association between keywords and the calculation of the structure model based on the degree of association will be described later.

FIG. 19 is a flowchart showing the flow of processing relating to systematic classification of knowledge in the present embodiment.
First, the information collection unit 105 or the information distribution unit 106 collects knowledge that the user has referred to or created knowledge from the storage device 104 (step ST1901). Next, keywords in the knowledge are extracted (step ST1902). If a template is used, the type of template can be identified in step ST1902 and used as a keyword. Next, an index representing the degree of association between keywords, that is, the strength of connection is calculated (step ST1903). The relevance is, for example, the frequency of simultaneous appearance of keywords or the proximity of the appearance position. Then, based on the calculated relevance, the keywords are systematically classified, and a knowledge structure model estimated to be required by the user is constructed (step ST1904).

  As a method of systematically classifying keywords according to the degree of relevance, for example, there is a DEMATEL (DEcision MAKing Trial and Evaluation Laboratory) method. The DEMATEL method is a weighted structuring method developed for solving complex problems. Sub-problems are selected and the indirect influence between sub-problems is calculated based on the direct influence between the sub-problems. It is applied to failure diagnosis based on causal relationships of equipment failures, investigation of root causes based on causal relationships of social problems, screen design evaluation based on link relationships between screens of remote monitoring and operation screens of equipment, etc. Yes.

  The information collecting unit 105 collects information using the keywords of the structural model. The information distribution means 106 distributes information belonging to the estimated knowledge structure model.

  As described above, according to the information collection and distribution system of the ninth embodiment, keywords are extracted from knowledge that is referenced or created by an arbitrary user, the degree of association between keywords is calculated, and based on this degree of association Since the knowledge required by any user is estimated, the information collecting means collects the estimated knowledge, and the information distribution means distributes the estimated knowledge, so the user classifies the knowledge. Therefore, it is possible to collect and distribute information appropriate for the user without registering, collecting or classifying information, or registering the user's special field.

Embodiment 10 FIG.
The tenth embodiment is provided with a process management means for extracting business process information based on keywords included in the knowledge.

FIG. 20 is a configuration diagram of the information collection and delivery system of the tenth embodiment.
The illustrated information collection / distribution system is configured by connecting a plurality of information collection / distribution apparatuses 130 a, 130 b, 130 c via a network 200. The information collection / distribution device 130a includes an input / output unit 101, a control unit 102b, a communication unit 103, and a storage device 104. The basic configuration is the same as that of the first embodiment. The control unit 102b includes an information collection unit 105b, an information distribution unit 106b, and a business management unit 111.

  The business management means 111 is based on a keyword included in the knowledge referred to or created by the user, and a business process indicating which processing of the series of processing executed according to a predetermined schedule corresponds to the knowledge. It is configured to extract information. The information collection unit 105b and the information distribution unit 106b are configured to collect and distribute information based on the extraction result of the business management unit 111. Since the configuration other than this is the same as that of the first embodiment, the same reference numerals are given to corresponding portions, and the description thereof is omitted.

FIG. 21 is a flowchart showing the flow of the task tracking process in the present embodiment.
First, the task management unit 111 collects knowledge referred to by the user himself or created knowledge from the knowledge database 108 of the storage device 104 (step ST2101). Next, the task management unit 111 extracts date information and keywords in the knowledge (step ST2102). The processing of steps ST2101 to ST2102 is also performed by the information collection unit 105b and the information distribution unit 106b. Therefore, these operations are performed by the agent, or the results of the information collection unit 105b and the information distribution unit 106b are executed. May be diverted.

Next, the business management unit 111 constructs a business process model from the extracted knowledge date information and keywords (step ST2103).
FIG. 22 is an example of knowledge date information and keywords extracted by the task management unit 111 in the present embodiment.
In the figure, a knowledge ID field 2201 is recorded for specifying the knowledge, and may be a path indicating the storage location of the knowledge as long as the knowledge can be specified. It doesn't have to overlap with other knowledge. The creation date / time field 2202 and the last update date / time field 2203 represent the creation date / time and the last update date / time of the knowledge, respectively, and are information necessary for estimating the order of tasks, but may be either one. A field field 2204 indicates a field of knowledge, is estimated from a keyword or the like in the knowledge, and is used for specifying a business target.

  For example, in FIG. 22, the business management means 111 has “XX” and “Knowledge management” in common in the fields from knowledge IDs “0001” to “0004”. Based on the creation date / time field 2202 or the last update date / time 2203, it is estimated that the business is performed in the order of “Web search” → “plan document” → “proposal document” → “plan document”. Similarly, it is estimated that “0005” and “0006” are tasks of the same object, and “0001” to “0004” are different tasks. Next, the task management unit 111 extracts keywords from the knowledge that the user is working on, and estimates the task process being executed (step ST2104).

  For example, in the knowledge shown in FIG. 22, when a user is working while opening a plan document file “0006”, the user is performing a task related to the “△△ information system”. It can be presumed that “Web search” has been completed and that a “plan” is currently being created. Based on the estimated business process and business field, the information collecting unit 105b and the information distribution unit 106b can store “plans” or “ΔΔ” in other fields from the storage device of the user himself or other users' computers. Collect and distribute other knowledge about "information systems".

  In the tenth embodiment, the case where the present invention is applied to the first embodiment has been described. However, the present invention can be similarly applied to the second embodiment.

  As described above, according to the information collection and distribution system of the tenth embodiment, a series of processes that are executed according to a predetermined schedule based on a keyword included in a knowledge referred to or created by a user. Business process information indicating what processing is supported is extracted, and the information collection means and information distribution means collect and distribute information based on the extraction result of the business process. It is possible to classify each process and collect and distribute information necessary for the business process being executed in a timely manner.

Embodiment 11 FIG.
In the eleventh embodiment, the task management means 111 of the tenth embodiment estimates the process and schedule of the target job based on the knowledge process and schedule related to the collected arbitrary job. Since the configuration on the drawing is the same as that of the tenth embodiment, the description will be given with reference to FIG.

  The task management unit 111 according to the eleventh embodiment is configured to estimate processes and schedules of other tasks based on a knowledge process and schedule related to an arbitrary task stored in the knowledge database 108. Other configurations are the same as those of the tenth embodiment.

FIG. 23 shows an example of a business process and a business schedule planned by the business management unit 111 in the eleventh embodiment.
In the figure, a Web search schedule field 2301, a plan document schedule field 2302, a proposal document schedule field 2303, and a plan document schedule field 2304 indicate the period and the number of days involved in Web search, project document creation, proposal document creation, and plan document creation, respectively. To express.

  In FIG. 23, the only case where all the processes have already been performed is “knowledge management of XX”. However, by accumulating this information or collecting it from other users' computers, more cases can be obtained. Can be used. The business management means 111 estimates the work period and the number of work days of work to be performed or to be performed from now on, based on implementation examples in other fields of the user himself / herself and implementation examples in the same or similar fields of other users. The business process and the business schedule estimated by the business management means 111 are shown in parentheses () in FIG.

  When the business management unit 111 estimates other business processes and business schedules, the following is performed. For example, in the example shown in FIG. 23, it is assumed that the business is performed in the order of “information collection by Web” → “planning” → “creating a proposal” → “creating a plan”. Assume that a user previously performed a task of “knowledge management for XX” according to the schedule shown in FIG. Next, it is assumed that the same user has been engaged in the business of “ΔΔ information system” from 2/1. In such a case, since it is not known at what schedule the work will be executed at the beginning, the work management means 111 assumes that it is the same level as the previous “knowledge management of XXX”, and the Web search is performed for 40 days. It will be set that it will take 52 days to create a plan.

  On the other hand, it is assumed that information collection is completed on 2/20, and a file called a plan for the ΔΔ information system is created on 2/22. Then, since the information collection was completed in 20 days, the work management means 111 is that the work of “△△ Information System” is half the work of “XX Knowledge Management”, and the number of days is half. The plan is completed for 26 days, that is, 3/19, the proposal is completed on 3/30, and so on. The execution date and time of the estimation process in the illustrated example is assumed to be 3/18. In this way, the number of days required for completion is considered to be proportional to the scale of the work, and the completion date is estimated as needed. The estimation method is not limited to this, and other methods may be used.

  With such a configuration, a business process and a schedule can be automatically planned, and not only information necessary for the business process being executed but also information required in the future can be estimated and collected by the information collecting unit 105b. Information distribution by the information distribution means 106 can be performed. For example, in the example shown in FIG. 23, if the current date is 3/18, the plan creation work of “△△ Information System” will be completed soon and information on the proposal will be required. Information about the proposal can be collected and distributed in advance.

  As described above, according to the information collection and distribution system of the eleventh embodiment, the business management means for estimating the business process and schedule for the target business based on the business process and schedule of the knowledge related to the collected arbitrary business. As a result, business processes and schedules are automatically planned, and not only the information necessary for the current business process, but also the information required in the future is estimated, and information is collected and distributed. Can provide information to users.

It is a block diagram which shows the information collection delivery system by Embodiment 1 of this invention. It is a flowchart which shows the flow of a process of the information collection delivery system by Embodiment 1 of this invention. It is explanatory drawing which shows an example of the setting database of the information collection delivery system by Embodiment 1 of this invention. It is explanatory drawing which shows the example of a screen of the collection setting of the information collection delivery system by Embodiment 1 of this invention. It is a flowchart which shows the flow of the information delivery process of the information collection delivery system by Embodiment 1 of this invention. It is a block diagram which shows the information collection delivery system by Embodiment 2 of this invention. It is explanatory drawing of the database structure of the knowledge database of the information collection delivery system by Embodiment 3 of this invention. It is explanatory drawing of the attribute table of the information collection delivery system by Embodiment 4 of this invention. It is explanatory drawing of the delivery information list screen of the information collection delivery system by Embodiment 4 of this invention. It is explanatory drawing of the attribute table of the information collection delivery system by Embodiment 5 of this invention. It is explanatory drawing of the delivery information list screen of the information collection delivery system by Embodiment 5 of this invention. It is explanatory drawing of the attribute table of the information collection delivery system by Embodiment 6 of this invention. It is explanatory drawing of the delivery information list screen of the information collection delivery system by Embodiment 6 of this invention. It is explanatory drawing which shows an example of the collection of a setting database in Embodiment 7 of this invention, and a delivery condition table. It is explanatory drawing of the delivery information list screen of the information collection delivery system by Embodiment 7 of this invention. It is explanatory drawing which shows an example of the collection of a setting database in Embodiment 8 of this invention, and a delivery condition table. It is explanatory drawing of the delivery information list screen of the information collection delivery system by Embodiment 8 of this invention. It is explanatory drawing which shows the example of a screen of the reference history list of the information collection delivery system by Embodiment 8 of this invention. It is the flowchart which showed the flow of the process regarding the systematic classification | category of the knowledge of the information collection delivery system by Embodiment 9 of this invention. It is a block diagram which shows the information collection delivery system by Embodiment 10 of this invention. It is a flowchart which shows the flow of the work tracking process of the information collection delivery system by Embodiment 10 of this invention. It is explanatory drawing which shows the date information and keyword of knowledge which the business management means of the information collection delivery system by Embodiment 10 of this invention extracts. It is explanatory drawing which shows the business process and business schedule which the business management means of the information collection delivery system by Embodiment 11 of this invention plans.

Explanation of symbols

  100a, 100b, 100c, 130a, 130b, 130c Information collection and distribution apparatus, 102, 102a, 102b Control means, 105, 105a, 105b Information collection means, 106, 106a, 106b Information distribution means, 108 Knowledge database, 109 Setting database, 111 business management means, 120 client computer.

Claims (12)

An information collection / delivery system comprising a plurality of information collection / distribution devices connected to each other,
The information collection and distribution device includes:
A knowledge database that stores information to be collected and distributed;
Information collecting means for collecting target information from other information collection and distribution devices and storing it in the knowledge database in accordance with a preset collection condition;
An information collection / distribution system comprising: information distribution means for distributing information to be distributed stored in the knowledge database to the other information collection / distribution device according to a predetermined distribution condition. An information collection / distribution system in which an information collection / distribution device serving as a server and a client computer are connected to each other through communication,
The information collection and distribution device serving as the server is:
A knowledge database that stores information to be collected and distributed;
Information collecting means for collecting target information from the client computer and storing it in the knowledge database in accordance with preset collection conditions;
An information collection and distribution system comprising information distribution means for distributing information to be distributed stored in the knowledge database to the client computer according to a predetermined distribution condition. Store a document creation template in the knowledge database,
The information distribution means distributes the template,
3. The information according to claim 1, wherein the information collecting means collects documents created based on the distributed template, and classifies the documents for each template and stores them in the knowledge database. Collection delivery system. It has an attribute table showing user attributes,
Based on the attribute table, the information collecting unit and the information distributing unit obtain a user having the same attribute as the user who is the target of information collection and distribution, and collect and distribute information to the user. The information collection and distribution system according to any one of claims 1 to 3, wherein   5. The information collection and distribution system according to claim 4, wherein the attribute table indicates a group to which the user belongs as an attribute.   5. The information collection and distribution system according to claim 4, wherein the attribute table divides information into groups and indicates which group each user belongs to.   The information collection / distribution system according to any one of claims 4 to 6, wherein the attribute table includes information indicating reliability of knowledge of the user. Has at least one date / time information of creation / update date / time of information,
The information collection and delivery system according to any one of claims 1 to 7, wherein the information delivery means performs information delivery based on the date and time information. The history information that the information was referenced,
9. The information collection / delivery system according to claim 1, wherein the information delivery means performs information delivery based on the history information. Extract keywords from the knowledge that any user has referenced or created, calculate the relevance between the keywords, and based on the relevance, estimate the knowledge required by the arbitrary user,
The information collection and distribution system according to any one of claims 1 to 9, wherein the information collection unit and the information distribution unit collect and distribute the estimated knowledge. Based on the keywords included in the knowledge referenced or created by the user, it extracts business process information that indicates which of a series of processes executed according to a predetermined schedule,
The information collection and distribution system according to any one of claims 1 to 10, wherein the information collection unit and the information distribution unit collect and distribute information based on an extraction result of the business process. .   12. The information collection and distribution system according to claim 11, further comprising a business management means for estimating a business process and a schedule for a target business based on a knowledge business process and a schedule related to the collected arbitrary business.

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