JP2006195784A - System for supporting construction of cross-sectional network, processor, method for supporting construction of cross-sectional network, and program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To search a company for personnel interested in or concerned about any particular challenge or problem, without requiring employees to register their personnel value information. <P>SOLUTION: Contact information, including document IDs, the employee IDs of contact information registrants, and messages to document referrers who referred to the documents with the document IDs, is registered in a contact information storage part 41. When a search command is inputted from a document referrer's terminal 2, a document reference means 32 searches a document information storage part 43 for a corresponding document; if the contact information for the document searched for by the document reference means 32 is registered, a contact information display means 33 displays on the document referrer's terminal 2 a contact screen including the messages in the contact information and addresses to be given to the contact information registrants. That is, a personnel search is conducted using the characteristic of people interested in the same document such that they are very likely to be aware of similar problems or challenges. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to a cross-organizational network construction support technology that supports the search for human resources across an organization within a company, and in particular, people interested in the same document have similar problem awareness and issues. It is related to the cross-organizational network construction support technology that supports the search for human resources who have an interest and awareness of specific problems and issues from among employees using the characteristic that .

  In companies, it is important to arrange appropriate human resources in appropriate departments, and in order to support this, the following techniques have been conventionally proposed (see, for example, Patent Document 1).

The conventional technique described in Patent Document 1 temporarily stores the human resource value information input by the employee from the employee terminal in the first data bank in correspondence with the upper identifier specified in advance for each employee. Thereafter, the superior examines the human resource value information registered in the first data bank, and only the human resource value information that has been examined is registered in the second data bank. The search for human resource value information is performed using the second data bank in which the examined human resource value information is registered. In other words, the above-described conventional technology improves the human resource search accuracy by setting the second data bank in which only the evaluated human resource value information is registered as a search target.
JP 2003-44633 A

  According to the above-described conventional technology, the accuracy of human resource search can be improved as compared with the case where the first data bank in which the employee himself / herself has registered human resource value information is set as a search target. There is a problem.

  The first problem is that it is not easy to find a human resource who is really interested or conscious of a specific problem or problem. The reason is that human resources are searched based on human resource value information that is static information expressed in character strings. In other words, the accuracy and level of detail of human resource value information is left to the discretion of the registrant, and depending on the level of accuracy and level of detail, it is necessary to grasp in detail the areas of specialization of employees and areas of interest. This is because there is a case that cannot be done.

  The second problem is that increasing the frequency of updating human resource value information and increasing the freshness of human resource value information imposes a burden on employees, and conversely decreases the frequency of updating human resource value information and reduces the burden on employees. The lower the value, the lower the freshness of the human resource value information. The reason is that the employee himself / herself has to register the human resource value information.

  Accordingly, an object of the present invention is to enable an employee to find a person who is interested or conscious of a problem with respect to a specific problem or problem without registering human resource value information.

A first cross-organizational network construction support system according to the present invention includes:
A cross-organizational network construction support system including a data processing device and a document referer terminal,
The document referer terminal has a configuration for transmitting a search instruction including a document search condition to the data processing device,
The data processing device is
A document information storage unit in which document information including the document ID, content, and meta information is registered for each of a plurality of documents;
Of the documents registered in the document information storage unit, the document ID of the document selected by the contact information registrant, the employee ID of the contact information registrant, and the message input by the contact information registrant A contact information storage unit in which contact information including
Document reference means for searching the document information storage unit according to a search instruction including a document search condition input from the document referer terminal;
When contact information including the same document ID as the document ID of the document searched by the document reference means is registered in the contact information storage unit, the message in the contact information and the employee ID in the contact information Contact information display means for displaying a contact screen including a contact address to the specified contact information registrant on the document referrer terminal.

A second cross-organizational network construction support system according to the present invention is the first cross-organizational network construction support system,
The contact information display means has a configuration for displaying a contact screen including a contact button operated when making contact with a contact information registrant on the document referer terminal, and
Communication means for displaying a communication screen on the document referer terminal and transmitting a message input on the communication screen to the contact information registrant contact when the contact button is operated on the document referer terminal It is provided with.

A third cross-organizational network construction support system according to the present invention is the second cross-organizational network construction support system.
A contact information registrant terminal that transmits a document ID, an employee ID, and a message to the data processing device; and
The data processing device is
Contact information registration means for registering the document ID, employee ID, and message input from the contact information registrant terminal in the contact information storage unit is provided.

A fourth cross-organizational network construction support system according to the present invention is the third cross-organizational network construction support system,
The data processing device is
For each employee, an employee information storage unit in which employee information including the employee ID and contact information of the employee is registered, and
The contact information display means has a configuration in which contact information to a registrant of contact information is searched from the employee information storage unit using an employee ID in the contact information as a key.

The first processing apparatus according to the present invention is:
A document information storage unit in which document information including the document ID, content, and meta information is registered for each of a plurality of documents;
Of the documents registered in the document information storage unit, the document ID of the document selected by the contact information registrant, the employee ID of the contact information registrant, and the message input by the contact information registrant A contact information storage unit in which contact information including
Document reference means for searching the document information storage unit according to a search instruction including a document search condition input from a document referer terminal;
When contact information including the same document ID as the document ID of the document searched by the document reference means is registered in the contact information storage unit, the message in the contact information and the employee ID in the contact information Contact information display means for displaying a contact screen including a contact address to the specified contact information registrant on the document referrer terminal.

A second processing apparatus according to the present invention is the first processing apparatus,
The contact information display means has a configuration for displaying a contact screen including a contact button operated when making contact with a contact information registrant on the document referer terminal, and
Communication means for displaying a communication screen on the document referer terminal and transmitting a message input on the communication screen to the contact information registrant contact when the contact button is operated on the document referer terminal It is provided with.

A third processing apparatus according to the present invention is the second processing apparatus,
Contact information registration means for registering the document ID, employee ID, and message input from the contact information registrant terminal in the contact information storage unit is provided.

A fourth processing apparatus according to the present invention is the third processing apparatus,
For each employee, an employee information storage unit in which employee information including the employee ID and contact information of the employee is registered, and
The contact information display means has a configuration in which contact information to a registrant of contact information is searched from the employee information storage unit using an employee ID in the contact information as a key.

A cross-organizational network construction support method according to the present invention includes:
For each of a plurality of documents, a document information storage unit in which document information including the document ID, contents, and meta information is registered, and a document registered in the document information storage unit is selected by a contact information registrant. In a data processing apparatus comprising a contact information storage unit in which contact information including a document ID of a document, an employee ID of the contact information registrant, and a message input by the contact information registrant is registered.
A document reference means searches the document information storage unit according to a search instruction including a document search condition input from a document referer terminal,
When contact information including the same document ID as the document ID of the document searched by the document reference means is registered in the contact information storage unit, the contact information display means and the message in the contact information and the contact information A contact screen including a contact address to the contact information registrant specified by the employee ID is displayed on the document referer terminal.

The program according to the present invention is:
For each of a plurality of documents, a document information storage unit in which document information including the document ID, contents, and meta information is registered, and a document registered in the document information storage unit is selected by a contact information registrant. A computer comprising a contact information storage unit for registering contact information including a document ID of the document, an employee ID of the contact information registrant, and a message input by the contact information registrant;
Document reference means for searching the document information storage unit in accordance with a search instruction including a document search condition input from a document referer terminal;
When contact information including the same document ID as the document ID of the document searched by the document reference means is registered in the contact information storage unit, the message in the contact information and the employee ID in the contact information It is made to function as a contact information display means for displaying a contact screen including a contact address to the specified contact information registrant on the document referer terminal.

[Action]
The present invention utilizes the property that people who are interested in the same document are likely to have similar problem awareness and issues. In order to use this characteristic, the present invention registers the contact information including the document ID, the employee ID of the contact information registrant, and a message from the contact information registrant to the document referring person who refers to the document with the document ID. A contact information storage unit. When a search instruction including a document search condition is input from a document reference terminal operated by the document reference person, the document reference means searches the document information storage unit according to the search instruction, and a contact information display means However, when the contact information including the same document ID as the document ID of the document searched by the document reference means is registered in the contact information storage unit, the message in the contact information and the employee ID in the contact information A contact screen including a contact address to the specified contact information registrant is displayed on the document referer terminal.

  According to the present invention, it is possible for an employee to search for a human resource who has an interest or problem awareness for a specific problem or problem without registering human resource value information. The reason for this is that the contact information storage unit stores contact information including a document ID, an employee ID of the contact information registrant, and a message from the contact information registrant to the document referring person who refers to the document with the document ID. When the contact information is registered for the document referred to by the document referrer, the message in the contact information and the contact information to the contact information registrant specified by the employee ID in the contact information are displayed. This is because it includes contact information display means for displaying a contact screen including the information on the document referer terminal. In other words, people who are interested in the same document are likely to have similar problem awareness and issues. Even without registering, it becomes possible to search for human resources who have an interest and awareness of a specific problem or problem. Moreover, since it is not necessary to register human resource value information, the burden on the employee is reduced and the freshness of the human resource value information does not become a problem.

  Next, embodiments of the present invention will be described in detail with reference to the drawings.

[Configuration of the embodiment]
FIG. 1 is a block diagram showing a configuration example of an embodiment of a cross-organizational network construction support system according to the present invention. Referring to the figure, the cross-organizational network construction support system includes a contact information registrant terminal 1 and a document referer terminal 2 which are personal computers having an input device such as a keyboard and an output device such as a display, and program control. It includes a data processing device 3 that operates and a storage device 4 that stores information. The data processing device 3, the contact information registrant terminal 1, and the document referrer terminal 2 are coupled by wire or wirelessly and include a case where they are connected via a network such as the Internet.

  The storage device 4 includes a contact information storage unit 41, an employee information storage unit 42, and a document information storage unit 43.

  The contact information storage unit 41 uniquely identifies a document (a document registered in the document information storage unit 43) that is assumed to be a common contact with a contact information registrant who wants to make a contact. Contact information including a document ID for identifying a contact information registrant, an employee ID for uniquely identifying a contact information registrant, and a message for reading by any person who refers to the document. FIG. 2 shows an example of the contents of the contact information storage unit 41. In the figure, for example, in the first contact information, the employee ID of the registrant is “X03”, and the message that we want the person who referred to the document with the document ID “D01” to read is “We are distributed. Type collaboration environment ... please. "

  The employee information storage unit 42 stores employee information including personal information such as an employee ID, name, affiliation, job title, and e-mail address for uniquely identifying the employee, and a password used as authentication information. Has been. FIG. 3 shows an example of the contents of the employee information storage unit 42.

  The document information storage unit 43 includes, for all documents that can be referred to by each employee whose employee information is registered in the employee information storage unit 42, a document ID for uniquely identifying the document, a title of the document, Stored is document information including meta information such as a document creator name, creator employee ID, creation date, and the like, and a content address uniquely indicating a location where the content of the document is stored. The document content may be stored in the document information storage unit 43 or may be stored in a location other than the document information storage unit 43. FIG. 4 shows an example of the contents of the document information storage unit 43.

  The data processing device 3 includes contact information registration means 31, document reference means 32, contact information display means 33, and communication means 34.

  The contact information registration means 31 has the following functions.

A function for displaying an authentication screen on the contact information registrant terminal 1 when a contact information registration request or a contact information deletion request is input from the contact information registrant terminal 1.
・ Includes the employee ID and password entered by the user of the contact information registrant terminal 1 (contact information registrant who requests contact information registration or contact information deleter who requests deletion of contact information) using the authentication screen. A function of comparing authentication information with employee information registered in the employee information storage unit 42 to determine whether the user is a valid user.
A function of checking whether or not a document to be registered as contact information is registered in the document information storage unit 43 when it is confirmed that the contact information registrant is a valid user.
A function of transmitting a message input screen to the contact information registrant terminal 1 when a document to be registered for contact information is registered in the document information storage unit 43.
A function of registering contact information including a message input by the user of the contact information registrant terminal 1 using the message input screen in the contact information storage unit 41.
A function for displaying a contact information deletion screen on the contact information registrant terminal 1 when it is confirmed that the contact information deleter is a valid user.
A function of deleting contact information designated by the user of the contact information registrant terminal 1 using the contact information deletion screen from the contact information storage unit 41.

  The document reference means 32 has the following functions.

A function for displaying an authentication screen on the document referer terminal 2 when a document reference request is input from the document referer terminal 2.
-Validate by comparing the authentication information including the employee ID and password entered by the user of the document referring terminal 2 using the authentication screen with the employee information registered in the employee information storage unit 42 A function to determine whether or not a person is a person.
A function of displaying a search condition input screen on the document referring terminal 2 when it is confirmed that the user is a valid user.
A function of searching the document information storage unit 43 in accordance with the search condition input by the user of the document referring user terminal 2 using the search condition input screen.
When a document that meets the search condition can be retrieved, the content of the document is output to the document referrer terminal 2 so that the user can refer to it, and contact information including the document ID of the document is stored in the contact information storage unit. Function to search from 41. Note that a plurality of contact information may be searched as contact information including the document ID.
When the contact information including the document ID can be retrieved, the contact information display means 33 is called by using the document ID, the message and employee ID in the retrieved contact information as arguments, and the contact screen (FIG. 5, FIG. 5). 6) is displayed on the document referrer terminal 2. The contact screen will be described in detail later.
When the document referer terminal 2 displaying the contact screen instructs to contact the contact information registrant displayed on the contact screen, the document ID and the employee ID of the contact information registrant are used as arguments. The function of calling the communication means 34 and displaying the communication screen (FIG. 7) on the document referer terminal 2. The communication screen will be described in detail later.

  The contact information display means 33 has the following functions.

The document information storage unit 43 is searched using the document ID in the argument passed from the document reference means 32 as a key, and the title of the document (document for which contact information is to be registered) specified by the document ID, A function to acquire information such as creator name and creation date.
The employee information storage unit 42 is searched using the employee ID (in some cases, there may be one or more) in the argument passed from the document reference means 32, and the contact information is registered. A function to obtain information such as employee name, affiliation, job title, and email address.
Information related to the document that is registered in the contact information retrieved from the document information storage unit 43, a message in the contact information, the name, email address of the contact information registrant retrieved from the employee information storage unit 42, A function for displaying a contact screen including a contact button operated when making contact with a contact information registrant on the document referer terminal 2.

  FIG. 5 is a diagram showing an example of a contact screen displayed on the document referer terminal 2 by the contact information display means 33, and contacts a document specified by the document ID in the argument passed from the document reference means 32. A contact screen displayed when only one piece of information is registered is shown. Referring to the figure, the contact screen 51 is provided with a document information part 52, a contact information part 53, and an end button 55. In the document information section 52, information related to a document that is a registration target of contact information is set. In the example of FIG. 5, the document ID “D01”, the title “distributed groupware plan”, and the creator name “Tomihiko Higashi” are set. The contact information section 53 includes a contact information registrant's name, e-mail address (contact address), a message from the contact information registrant, and a contact button 54 operated by a document referer when contacting the contact information registrant. And are set. In the example of FIG. 5, a registrant name “Tomihiko Higashi”, an email address “azuma@nec.com”, and a message “We are a distributed collaboration environment… please” are set. The end button 55 is a button operated by the document referer when the contact screen 51 is ended.

  FIG. 6 is a diagram showing another example of the contact screen, and is a diagram showing an example of the contact screen displayed when two pieces of contact information are registered for one document. Referring to the figure, the contact screen 61 is provided with a document information part 62, two contact information parts 63 and 65, and an end button 67. In addition, contact buttons 64 and 66 are provided in the contact information parts 63 and 65, respectively.

  The communication means 34 has the following functions.

A function for searching the employee information storage unit 42 using the employee ID (employee ID of the contact information registrant) in the argument passed from the document reference means 32 as a key and acquiring the mail address of the contact information registrant .
A function for retrieving the document title by searching the document information storage unit 43 using the document ID in the argument passed from the document reference unit 32 as a key.
A function for creating a screen (communication screen) for the user of the document referrer terminal 2 to communicate with a registrant of contact information and displaying the screen on the document referer terminal 2.

  FIG. 7 is a view showing an example of a communication screen displayed on the document referer terminal 2 by the communication means 34. Referring to the figure, the communication screen 71 is provided with a send button 72, a destination 73, a subject 74, and a message input field 75. The send button 72 is a button operated when sending the message input in the message input field 75. In the destination 73, the mail address of the contact information registrant is set. In the subject 74, information obtained by connecting the document ID and the title is set. The message input field 75 is an input field for inputting a message transmitted from the document referring person to the contact information registrant.

  The data processing device 3 having the above-described functions can be realized by a computer. When the data processing device 3 is realized by a computer, for example, the following is performed. A disk, a semiconductor memory, and other recording media recording a program for causing the computer to function as the data processing device 3 are prepared, and the computer is caused to read the program. The computer realizes contact information registration means 31, document reference means 32, contact information display means 33, and communication means 34 on its own computer by controlling its own operation according to the read program.

  FIG. 8 is a block diagram illustrating a configuration example of the contact information registrant terminal 1. Referring to FIG. 1, contact information registrant terminal 1 includes contact information registration requesting means 11, mail receiving means 12, an input unit 13 such as a keyboard, and a display unit 14 such as an LCD.

  The contact information registration request unit 11 has the following functions.

A function of transmitting a contact information registration request or a contact information deletion request to the contact information registration unit 31 in accordance with a user instruction input from the input unit 13.
A function for displaying the authentication screen sent from the contact information registration unit 31 on the display unit 14.
A function of transmitting authentication information including the employee ID and password input by the user using the authentication screen to the contact information registration means 31.
A function for displaying a message input screen sent from the contact information registration means 31 on the display unit 14.
A function for transmitting a message input by the user using the message input screen to the contact information registration means 31.
A function for displaying a contact information deletion screen sent from the contact information registration means 31 on the display unit 14.
A function of transmitting information specifying contact information designated by the user using the contact information deletion screen to the contact information registration unit 31.

  The mail receiving unit 12 has a function of displaying a message sent from the communication unit 34 on the display unit 14.

  The contact information registrant terminal 1 having the above-described functions can be realized by a computer, and when realized by a computer, for example, as follows. A disk, a semiconductor memory, and other recording media recording a program for causing the computer to function as the contact information registrant terminal 1 are prepared, and the computer reads the program. The computer realizes contact information registration requesting means 11 and mail receiving means 12 on its own computer by controlling its own operation according to the read program.

  FIG. 9 is a block diagram showing an example of the configuration of the document referrer terminal 2. The document reference request unit 21, the contact screen processing unit 22, the communication screen processing unit 23, an input unit 24 such as a keyboard, an LCD, etc. The display unit 25 is provided.

  The document reference request means 21 has the following functions.

A function of transmitting a document reference request to the document reference means 32 in accordance with a user instruction input from the input unit 24.
A function for displaying an authentication screen sent from the document reference unit 32 on the display unit 25.
A function of transmitting the employee ID and password input by the user using the authentication screen to the document reference means 32.
A function for displaying the search condition input screen sent from the document reference means 32 on the display unit 25.
A function of transmitting the search condition input by the user using the search condition input screen to the document reference means 32.
A function for displaying the content sent from the document reference means 32 on the display unit 25.

  The contact screen processing means 22 has the following functions.

A function of displaying the contact screen sent from the contact information display means 33 on the display unit 25.
・ When the user instructs to contact the contact information registrant using the contact screen, the employee ID of the contact registrant and the document of the document that the contact information registrant is the target of registration of contact information A function of transmitting the ID to the document reference means 32.

  The communication screen processing means 23 has the following functions.

A function for displaying the communication screen sent from the communication means 34 on the display unit 25.
A function of transmitting a message to the contact information registrant entered by the user using the communication screen to the communication means 34.

  The document referer terminal 2 having such a function can be realized by a computer, and when realized by a computer, for example, is as follows. A disk, a semiconductor memory, and other recording media on which a program for causing the computer to function as the document referer terminal 2 is recorded are prepared, and the computer reads the program. The computer controls the operation of the computer according to the read program, thereby realizing the document reference request unit 21, the contact screen processing unit 22, and the communication screen processing unit 23 on the computer.

[Description of Operation of Embodiment]
Next, the operation of the present embodiment will be described in detail.

  First, the operation at the time of contact information registration will be described. When registering contact information, the user of the contact information registrant terminal 1 instructs the contact information registration request means 11 from the input unit 13 to transmit a contact information registration request. As a result, the contact information registration request unit 11 transmits a contact information registration request to the contact information registration unit 31 as shown in the flowchart of FIG. 10 (step A1).

  When a contact information registration request is sent from the contact information registrant terminal 1, the contact information registration means 31 transmits an authentication screen to the contact information registrant terminal 1 as shown in the flowchart of FIG. 11 (step B1). .

  The contact information registration request unit 11 in the contact information registrant terminal 1 displays the authentication screen sent from the contact information registration unit 31 on the display unit 14 (step A2). FIG. 13 is a diagram illustrating an example of an authentication screen displayed on the display unit 14. Referring to the figure, the authentication screen 131 is provided with an employee ID input field 132, a password input field 133, and a send button 134.

  When the authentication screen 131 shown in FIG. 13 is displayed on the display unit 14, the user of the contact information registrant terminal 1 inputs the user's employee ID and password in the input fields 132 and 133, respectively, and then transmits a button. 134 is operated. As a result, the contact information registration request unit 11 transmits authentication information including the employee ID and password input in the input fields 132 and 133 to the contact information registration unit 31 (step A3).

  When the authentication information is sent from the contact information registrant terminal 1, the contact information registration unit 31 includes the employee ID and password in the authentication information, and the employee ID and password registered in the employee information storage unit 42. To determine whether or not the user is valid (step B2). If it is determined that the user is not a legitimate user (step B3 is NO), the operation is immediately terminated. On the other hand, if it is determined that the user is a legitimate user (step B3 is YES), a search condition input screen is transmitted to the contact information registrant terminal 1 (step B4).

  The contact information registration request unit 11 in the contact information registrant terminal 1 displays the search condition input screen sent from the contact information registration unit 31 on the display unit 14 (step A4).

  FIG. 14 is a diagram illustrating an example of a search condition input screen displayed on the display unit 14. Referring to the figure, search condition input screen 141 includes selection fields 142 to 144 for selecting items to be used as keys at the time of search, document ID input field 145, creator name input field 146, and creation. A date input field 147, a send button 148, and an end button 149 are provided. When the user uses the document ID as a key item, the user checks the selection column 142 and inputs the document ID of the document to be registered as contact information in the input column 145, and then operates the send button 148. . When the creator name is used as a key item, the selection field 143 is checked, the creator name is input in the input field 146, and then the send button 148 is operated. When the creation date is used as a key item, the selection column 144 is checked, the creation date is input in the input column 147, and then the send button 148 is operated. The end button 149 is a button operated when the registration of contact information is ended.

  When the send button 148 is operated, the contact information registration request unit 11 uses the item name corresponding to the selected selection column and the value input in the corresponding input column to the contact information registration unit 31 as a search condition. Transmit (steps A5 and A6). For example, when the selection column 143 is checked, the item name “creator name” and the value (creator name) input in the input column 146 are transmitted to the contact information registration unit 31 as search conditions. .

  When the search condition is sent from the contact information registrant terminal 1, the contact information registration unit 31 searches the document information storage unit 43 according to the search condition (steps B5 and B6). FIG. 12 is a flowchart showing details of the search process performed in step B6. Referring to the figure, when a search condition is sent from the contact information registrant terminal 1, the contact information registration means 31 includes the item names “document ID”, “creator name”, “creation” It is checked which is “date” (step B61).

  If the item name included in the search condition is “document ID”, the document information having the document ID designated by the user is searched from the document information storage unit 43 (step B62). At this time, the document ID to be searched may be a complete format (ex. D01) or an incomplete format (ex. D0 *, D * 5) using a symbol “*” that matches an arbitrary character string as a wild card. good. Further, a format (ex. D03 <and <D15) for designating a size comparison condition of document IDs may be used.

  Similarly, when the item name included in the search condition is “creator name”, the document information having the “creator name” designated by the user is retrieved from the document information storage unit 43 (step B63). If the item name is “creation date”, the document information having the “creation date” designated by the user is searched from the document information storage unit 43 (step A64). When searching by “author name” or “creation date”, it is possible to use a wild card and specify size comparison conditions as in the case of searching by “document ID”.

  Returning to FIG. 11 again, if the contact information registration unit 31 cannot retrieve the corresponding document in step B6 (NO in step B7), the process returns to step B4 and the search condition input screen 141 (see FIG. 14). Is transmitted to the contact information registrant terminal 1.

  When the search condition input screen 141 is sent from the contact information registration means 31, the contact information registration request means 11 in the contact information registrant terminal 1 displays it on the display unit 14 (NO in step A7, A4). . When the search condition input screen 141 is displayed, the user operates the send button 148 or the end button 149 after re-entering the search conditions. When the send button 148 is operated, the contact information registration request unit 11 transmits the search condition input by the user using the search condition input screen 141 to the contact information registration unit 31 (steps A5 and A6), and ends. If the button 149 has been operated (step A5), the process ends.

  On the other hand, when a corresponding document is found in step B6 of FIG. 11 (YES in step B7), the contact information registration unit 31 returns the document search result to the contact information registration request unit 11 (step B8). ). The document search result includes the document ID, title, creator name, and creation date of each document searched in step B6.

  When the contact information registration request means 11 in the contact information registrant terminal 1 receives the search result from the contact information registration means 31, it displays it on the display unit 14 (step A8). When the search result is displayed on the display unit 14, the user selects one document to be registered as contact information from the displayed documents. Accordingly, the contact information registration request unit 11 transmits the document ID of the document selected by the user to the contact information registration unit 31 (step A9).

  When the contact information registration unit 31 receives a document ID of a document to be registered as contact information from the contact information registrant terminal 1, the contact information registration unit 31 transmits a message input screen to the contact information registration request unit 11 (step B9). In step B9, a process for holding the document ID sent from the contact information registrant terminal 1 is also performed.

  The contact information registration request unit 11 displays the message input screen sent from the contact information registration unit 31 on the display unit 14 (step A10). FIG. 15 is a diagram illustrating an example of a message input screen. Referring to the figure, the message input screen 151 is provided with a message input field 152 and a send button 153. When the message input screen 151 is displayed, the user operates the send button 153 after inputting a message to be included in the contact information in the message input field 152. Thereby, the contact information registration request unit 11 transmits the message input in the input field 152 to the contact information registration unit 31 (step A11).

  When a message is sent from the contact information registration request unit 11, the contact information registration unit 31 stores contact information including the message, the document ID held in step B9, and the employee ID of the user. Registered in the unit 41 (step B10), and then the process of step B4 is performed again.

  Next, the operation when deleting contact information will be described.

  The user of the contact information registrant terminal 1 instructs the contact information registration request means 11 to transmit a contact information deletion request from the input unit 13 when deleting the contact information registered by the user. As a result, the contact information registration request unit 11 transmits a contact information deletion request to the contact information registration unit 31 as shown in the flowchart of FIG. 16 (step C1).

  When a contact information deletion request is sent from the contact information registrant terminal 1, the contact information registration means 31 transmits an authentication screen to the contact information registrant terminal 1 as shown in the flowchart of FIG. 17 (step D1). .

  The contact information registration request unit 11 in the contact information registrant terminal 1 displays the authentication screen sent from the contact information registration unit 31 on the display unit 14 (step C2), and the user inputs using this authentication screen. The authentication information including the employee ID and password is transmitted to the contact information registration means 31 (step C3).

  When the authentication information is sent from the contact information registrant terminal 1, the contact information registration unit 31 verifies the identity by checking the employee ID and password registered in the employee information storage unit 42 ( Step D2). And in the case of authentication NG (step D3 is NO), a process is complete | finished. On the other hand, in the case of authentication OK (YES in step D3), the contact information storage unit 41 is searched using the employee ID of the user as a key, and the contact information registered by the user is searched (step D4). ). Thereafter, the contact information registration unit 31 generates a contact information deletion screen for selecting contact information to be deleted from each searched contact information, and transmits the generated contact information deletion screen to the contact information registrant terminal 1. (Step D5).

  When the contact information deletion screen is sent from the contact information registration unit 31, the contact information registration request unit 11 displays it on the display unit 14 (step C4). FIG. 18 is a diagram illustrating an example of a contact information deletion screen. Referring to the figure, a contact information deletion screen 181 includes a selection field 182 for selecting contact information to be deleted, and a document ID of a document that is a registration target of contact information (a document ID in the contact information searched in step D4). ) Display field 183, a display field 184 for a message in the contact information (message in the contact information searched in step D4), and an enter button 185.

  When the contact information deletion screen 181 is displayed, the user determines contact information to be deleted based on the document ID displayed in the document ID display field 183 and the message displayed in the message display field 184. To do. Thereafter, the selection column 182 corresponding to the contact information to be deleted is checked, and the enter button 185 is operated. Thereby, the contact information registration request unit 11 transmits the document ID displayed in the document ID display column corresponding to the selection column checked by the user to the contact information registration unit 31 as information indicating contact information to be deleted. (Step C5).

  When the document ID is sent from the contact information registration requesting unit 11, the contact information registration unit 31 obtains contact information including the document ID and the employee ID used when performing the personal authentication in step D2. It deletes from the memory | storage part 41 (step D6).

  Next, an operation performed when the user of the document referrer terminal 2 refers to a document registered in the document information storage unit 43 will be described.

  When referring to a document registered in the document information storage unit 43, the user of the document referer terminal 2 inputs a document reference request transmission instruction from the input unit 24 to the document reference request unit 21. Thereby, the document reference request means 21 transmits a document reference request to the document reference means 32 as shown in the flowchart of FIG. 19 (step E1).

  When receiving the document reference request, the document reference unit 32 transmits an authentication screen to the document referer terminal 2 as shown in the flowchart of FIG. 20 (step F1).

  The document reference request unit 21 displays the authentication screen sent from the document reference unit 32 on the display unit 25 (step E2), and the authentication information including the employee ID and password input by the user using the authentication screen is displayed. It transmits to the document reference means 32 (step E3).

  When the authentication information is sent from the document referer terminal 2, the document reference unit 32 compares the employee ID and password registered in the employee information storage unit 42 and authenticates the person (step F <b> 2). And in the case of authentication NG (step F3 is NO), a process is complete | finished. On the other hand, in the case of authentication OK (step F3 is YES), the search condition input screen 141 (see FIG. 14) is transmitted to the document reference request means 21 (step F4).

  The document reference request unit 21 displays the search condition input screen 141 sent from the data processing device 3 on the display unit 25 (step E4). The document referer operates the send button 148 after inputting the search condition using the search condition input screen 141. Thereby, the document reference request means 21 transmits the search condition input on the search condition input screen 141 to the data processing device 3 (steps E5 and E6). When the document referencer ends the document reference, he / she operates the end button 149, and when the end button 149 is operated (step E5), the document reference request unit 21 ends the process.

  The document reference means 32 in the data processing device 3 retrieves a corresponding document from the document information storage unit 43 when a search condition is sent from the document referer terminal 2 (steps F5 and F6). If the corresponding document cannot be searched (step F7 is NO), the search condition input screen 141 is transmitted to the document referring terminal 2 and the search condition is re-input (step F4). On the other hand, if the corresponding document can be retrieved (YES in step F7), the retrieval result (including the document ID, title, creator name, creation date of each retrieved document) is sent to the document referring person terminal 2. Transmit (step F8).

  Upon receiving the search result, the document reference request unit 21 in the document referrer terminal 2 displays it on the display unit 25 (step E7). The document referring person selects one document to be referred to from the displayed documents. As a result, the document reference request unit 21 transmits the document ID of the document to be referred to the document reference unit 32 (step E8).

  When the document reference unit 32 receives the document ID of the document to be referred to, the document reference unit 32 extracts the content of the document specified by the document ID from the document information storage unit 43 and transmits it to the document referer terminal 2 (step F9).

  The document reference request unit 21 displays the content of the document sent from the document reference unit 32 on the display unit 25 (step E9). When the document reference request means 21 is instructed to end the document reference from the input unit 24, the document reference request means 21 notifies the document reference means 32 (step E10).

  When the reference end is notified, the document reference unit 32 searches the contact information storage unit 41 and checks whether or not the contact information is registered for the document to which the content is transmitted in step F9 (steps F10 and F11). ). If not registered (NO in step F11), the process returns to step F4. On the other hand, if contact information is registered (YES in step F11), the contact information display means 33 is called with the document ID, employee ID, and message in each registered contact information as arguments ( Step F12).

  When the contact information display means 33 receives the document ID, employee ID, and message at the time of calling (step G1 in FIG. 21), the contact information display means 33 first searches the document information storage unit 43 using the document ID as a key, and searches for the corresponding document. The title and creator name are acquired (step G2), and then the employee information storage unit 42 is searched using the employee ID as a key to acquire the name and mail address of the contact information registrant (step G3). Thereafter, the contact information display means 33 is based on the information about the document acquired at step G2, the information about the employee acquired at step G3, and the message received as an argument (see FIGS. 5 and 6). And the generated contact screen is transmitted to the document referring terminal 2 (step G4).

  The contact screen processing means 22 in the document referer terminal 2 displays the contact screens 51 and 61 as shown in FIGS. 5 and 6 on the display unit 25 (step E11). Now, for example, assume that the contact screen 51 shown in FIG. 5 is displayed. The document referring person operates the contact button 54 if he / she wants to immediately contact the contact information registrant (“Tomihiko Higashi” in this example), and operates the end button 55 otherwise.

  When the end button 55 is operated, the contact screen processing means 22 notifies the data processing device 3 (steps E12 and E13). When the contact button 54 is operated, the contact screen processing means 22 sets the document information section 52. The document ID “D01” and the employee ID “X03” set in the contact information section 53 are transmitted to the data processing device 3 (steps E12 and E14).

  When the document reference unit 32 in the data processing device 3 is notified of the end from the document referer terminal 2 (step F13), the process returns to the process of step F4. On the other hand, when the employee ID “X03” and the document ID “D01” are sent, the communication unit 34 is called using them as arguments (steps F13 and F14).

  Upon receiving the employee ID “X03” and the document ID “D01” at the time of calling (step H1 in FIG. 22), the communication means 34 first stores the employee information storage unit 42 using the employee ID “X03” as a key. By searching, the mail address “azuma@nec.com” of the contact information registrant is acquired (step H2). Next, by searching the document information storage unit 43 using the document ID “01” as a key, the title “distributed groupware plan” of the corresponding document is obtained, and the obtained title “distributed groupware plan” is acquired. ”And the document ID“ D01 ”are created to create a mail subject (step H3). Thereafter, the communication means 34 generates a communication screen 71 as shown in FIG. 7 and transmits it to the document referer terminal 2 (step H4). However, at this point, the message input field 75 is blank.

  When the communication screen 71 is sent from the data processing device 3, the communication screen processing means 23 displays it on the display unit 25 (step E15). When the communication screen 71 is displayed, the user of the document referring user terminal 2 inputs a message to the contact information registrant in the message input field 75 and then operates the send button 72. As a result, the communication screen processing means 23 sends the address “azuma@nec.com” on the communication screen 71, the subject “contact; D01 distributed groupware plan” and the message “Nice to meet you, Ito. com "is sent to the communication means 34 (step E16).

  The communication means 34 transmits the subject and message sent from the document referer terminal 2 to the destination “azuma@nec.com” (step H5). That is, a message from the document referring person is sent to the contact information registrant terminal 1, and the message is displayed on the display unit 14 by the mail receiving means 12. Thereafter, the document reference means 32 transmits a search condition input screen 141 to the document reference person terminal 2 (step F4), and the document reference request means 21 in the document reference person terminal 2 searches the document reference means 32. A condition input screen 141 is displayed on the display unit 25.

[Effect of the embodiment]
According to the present embodiment, it is possible for an employee to search for a human resource who has an interest or problem awareness for a specific problem or problem without registering the human resource value information. The reason is that the contact information storage unit 41 stores the contact information including the document ID, the employee ID of the contact information registrant, and the message from the contact information registrant who referred to the document with the document ID. And when contact information is registered for the document referred to by the document referrer, the message in the contact information and the contact information to the contact information registrant specified by the employee ID in the contact information This is because it includes contact information display means 33 for displaying the contact screens 51 and 61 including “” on the document referer terminal 2. In other words, people who are interested in the same document are likely to have similar problem awareness and issues. Even without registering, it becomes possible to search for human resources who have an interest and awareness of a specific problem or problem. Further, since it is not necessary to register the human resource value information, the burden on the employee is reduced and the freshness of the human resource value information does not become a problem.

  Further, according to the present embodiment, a document referring person can easily make contact with a contact information registrant. The reason for this is that the communication screen 34 is displayed on the document referrer terminal 2 and the communication means 34 for transmitting the message input on the communication screen 71 to the contact information of the contact information registrant is provided.

It is a block diagram which shows the structural example of embodiment of the cross-organization network construction assistance system concerning this invention. 4 is a diagram illustrating an example of contents of a contact information storage unit 41. FIG. It is a figure which shows the example of the content of the employee information storage part. 6 is a diagram illustrating an example of contents of a document information storage unit 43. FIG. It is a figure which shows an example of the contact screen. It is a figure which shows the other example of the contact screen 61. FIG. It is a figure which shows an example of the communication screen. 3 is a block diagram illustrating a configuration example of a contact information registrant terminal 1. FIG. 3 is a block diagram illustrating a configuration example of a document referer terminal 2. FIG. It is a flowchart which shows the process example of the contact information registration request | requirement means 11 at the time of contact information registration. It is a flowchart which shows the process example of the contact information registration means 31 at the time of contact information registration. It is a flowchart which shows the process example at the time of a document search. It is a figure which shows an example of the authentication screen. 6 is a diagram showing an example of a search condition input screen 141. FIG. 6 is a diagram illustrating an example of a message input screen 151. FIG. It is a flowchart which shows the process example of the contact information registration request | requirement means 11 at the time of contact information deletion. It is a flowchart which shows the process example of the contact information registration means 31 at the time of contact information deletion. It is a figure which shows an example of the contact information deletion screen 181. FIG. It is a flowchart which shows the process example of the document referer terminal 2 at the time of document reference. It is a flowchart which shows the process example of the document reference means 32 at the time of document reference. 5 is a flowchart showing a processing example of contact information display means 33. 5 is a flowchart showing a processing example of a communication unit 34.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 ... Contact information registrant terminal 11 ... Contact information registration request means 12 ... Mail receiving means 13 ... Input part 14 ... Display part 2 ... Document referer terminal 21 ... Document reference request means 22 ... Contact screen process means 23 ... Communication screen process Means 24 ... input section 25 ... display section 3 ... data processing device 31 ... contact information registration means 32 ... document reference means 33 ... contact information display means 34 ... communication means 4 ... storage device 41 ... contact information storage section 42 ... employee information Storage unit 43 ... Document information storage unit

Claims (10)

A cross-organizational network construction support system including a data processing device and a document referer terminal,
The document referer terminal has a configuration for transmitting a search instruction including a document search condition to the data processing device,
The data processing device is
A document information storage unit in which document information including the document ID, content, and meta information is registered for each of a plurality of documents;
Of the documents registered in the document information storage unit, the document ID of the document selected by the contact information registrant, the employee ID of the contact information registrant, and the message input by the contact information registrant A contact information storage unit in which contact information including
Document reference means for searching the document information storage unit according to a search instruction including a document search condition input from the document referer terminal;
When contact information including the same document ID as the document ID of the document searched by the document reference means is registered in the contact information storage unit, the message in the contact information and the employee ID in the contact information A cross-organizational network construction support system comprising contact information display means for displaying a contact screen including a contact address to a specified contact information registrant on the document referer terminal. The cross-organizational network construction support system according to claim 1,
The contact information display means has a configuration for displaying a contact screen including a contact button operated when making contact with a contact information registrant on the document referer terminal, and
Communication means for displaying a communication screen on the document referer terminal and transmitting a message input on the communication screen to the contact information registrant contact when the contact button is operated on the document referer terminal A cross-organizational network construction support system characterized by comprising In the cross-organizational network construction support system according to claim 2,
A contact information registrant terminal that transmits a document ID, an employee ID, and a message to the data processing device; and
The data processing device is
A cross-organizational network construction support system comprising contact information registration means for registering a document ID, employee ID, and message input from the contact information registrant terminal in the contact information storage unit. In the cross-organizational network construction support system according to claim 3,
The data processing device is
For each employee, an employee information storage unit in which employee information including the employee ID and contact information of the employee is registered, and
The contact information display means has a configuration in which a contact information to a registrant of contact information is searched from the employee information storage unit using an employee ID in the contact information as a key. Network construction support system. A document information storage unit in which document information including the document ID, content, and meta information is registered for each of a plurality of documents;
Of the documents registered in the document information storage unit, the document ID of the document selected by the contact information registrant, the employee ID of the contact information registrant, and the message input by the contact information registrant A contact information storage unit in which contact information including
Document reference means for searching the document information storage unit according to a search instruction including a document search condition input from a document referer terminal;
When contact information including the same document ID as the document ID of the document searched by the document reference means is registered in the contact information storage unit, the message in the contact information and the employee ID in the contact information A processing apparatus comprising: contact information display means for displaying a contact screen including a contact address to a specified contact information registrant on the document referer terminal. The processing apparatus according to claim 5, wherein
The contact information display means has a configuration for displaying a contact screen including a contact button operated when making contact with a contact information registrant on the document referer terminal, and
Communication means for displaying a communication screen on the document referer terminal and transmitting a message input on the communication screen to the contact information registrant contact when the contact button is operated on the document referer terminal A processing apparatus comprising: The processing apparatus according to claim 6, wherein
A processing apparatus comprising contact information registration means for registering a document ID, employee ID, and message input from a contact information registrant terminal in the contact information storage unit. The processing apparatus according to claim 7, wherein
For each employee, an employee information storage unit in which employee information including the employee ID and contact information of the employee is registered, and
The processing apparatus characterized in that the contact information display means searches the employee information storage unit for a contact address to a registrant of contact information using an employee ID in the contact information as a key. For each of a plurality of documents, a document information storage unit in which document information including the document ID, contents, and meta information is registered, and a document registered in the document information storage unit is selected by a contact information registrant. In a data processing apparatus comprising a contact information storage unit in which contact information including a document ID of a document, an employee ID of the contact information registrant, and a message input by the contact information registrant is registered.
A document reference means searches the document information storage unit according to a search instruction including a document search condition input from a document referer terminal,
When contact information including the same document ID as the document ID of the document searched by the document reference means is registered in the contact information storage unit, the contact information display means and the message in the contact information and the contact information A cross-organizational network construction support method, characterized in that a contact screen including a contact address to a contact information registrant specified by an employee ID is displayed on the document referring terminal. For each of a plurality of documents, a document information storage unit in which document information including the document ID, contents, and meta information is registered, and a document registered in the document information storage unit is selected by a contact information registrant. A computer comprising a contact information storage unit for registering contact information including a document ID of the document, an employee ID of the contact information registrant, and a message input by the contact information registrant;
Document reference means for searching the document information storage unit in accordance with a search instruction including a document search condition input from a document referer terminal;
When contact information including the same document ID as the document ID of the document searched by the document reference means is registered in the contact information storage unit, the message in the contact information and the employee ID in the contact information A program for functioning as contact information display means for displaying a contact screen including a contact address to a specified contact information registrant on the document referer terminal.

Images