JP2005151010A - Image processing system, job processing method, information display control method, storage medium storing computer readable program, and program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To register service information for charging service counter value in an image processor as counter information while displaying a processing function, which can be executed by the service provider of a network, equivalently as if it is the function of the image processor. <P>SOLUTION: In the image processing system comprising a service provider providing an MFP 102 connected with the Internet INT and a predetermined image processing service, the MFP 102 acquires image processing function information which can be provided from a plurality of service providers, and displays first image processing function based on the acquired image processing function information and second image processing function which can be executed in an image processor alternatively on the same operating screen on the MFP 102, and registers/manages counter information corresponding to executed image processing informed from the service provider. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention stores an image processing system, a job processing method, and a computer-readable program in which an image forming apparatus in a user environment and a provider environment that provides various services such as printing are connected via the Internet. The present invention relates to a storage medium and a program.

In a general office environment, a user can use only an image forming apparatus (or MFP) that he / she has, software or hardware associated therewith, and the image forming apparatus (or MFP) or software, The requirements could only be met within the range of functions that the hardware has.
Japanese Patent Laid-Open No. 2002-8278

  However, in recent years, in the market that handles a large number of copies and jobs called print-on-demand (POD), the number of cases where digital printing is used instead of printing has increased, compared to the conventional printing industry. With the integration of digitalization, the management and control using computers has become pervasive, and the use of computers is approaching the level of the printing industry to some extent.

  In addition, there is a service called “Fulfillment”, which acts as a collective agent for all operations from ordering and receiving products in database marketing such as mail order sales, packing, delivery, after-sales service, inventory management, and payment management. It is a service.

  In addition, a centralized management system called a management information system (MIS = Management Information System) supports management planning and management through the collection, processing, and reporting of production-related data, accumulates information, and is necessary when necessary. The concept is that it can be provided to departments. This management information system is a communication defined by an organization called CIP4 (International Co-operation for Integration in Press, Press and Postpress: Joint organization for plate making, printing, post-processing processes and processing integration). As a means, the above-mentioned fulfillment service is supported using a format called JDF (Job Definition Format).

  On the other hand, the Internet has also entered an era of broadbandization, and a service called an ASP (Application Service Provider) market has emerged, and it is time to consider a service linked to the above-mentioned POD market.

  However, as a consumer environment, especially in small offices such as small and medium-sized businesses, multifunctional MFPs have not yet been purchased, so booklets that have been bound, imprinted prints, and large volumes in the short term Even if there is a desire to print a number of copies or create a direct mail, in reality, there are many cases where it is difficult to step forward because of the high threshold for the act of ordering a print.

  In addition, while electronic stores using web browsers have prevailed, there has been a service for ordering print jobs from a provider using a computer. However, a trial printing icon and an ordering icon are provided in the printer driver of the MFP, and the trial printing can be performed. When clicked, there is no service that allows the user to place an order with the provider by adding a large number of copies with the order icon after confirming the output of the trial print with confirmation by the MFP and confirming it. There is a problem that it is not possible to place a large number of jobs with high-level image processing requests that far exceed the image processing capability of the machine.

  In addition, while electronic shops using web browsers are increasing, there is a service that orders a print job from a provider using a computer. However, a trial printing icon and an ordering icon are provided on the printer driver of the MFP, and the trial printing is performed. When is clicked, there is no service that can output a trial print by the MFP itself, confirm the output, and place an order with a provider by adding a large number of copies or a bookbinding function with an ordering icon .

  However, while it is convenient for users to place and receive orders using such computers, it is not possible to identify the partner even if there is an order for the provider side. There is no end to troubles such as missing.

  In preparation for such troubles, if the provider prepares a double-triple contract standard or system, the user's willingness to access this procedure will be reduced this time, eventually the business itself The situation that it does not hold is invited.

  The present invention has been made to solve the above-described problems, and an object of the present invention is to provide an image processing apparatus connected to a network and one or a predetermined image processing service via the network. In an image processing system including a plurality of service providers, image processing function information that can be provided from a plurality of service providers on a network is acquired, and a first image processing function based on the acquired image processing function information and the image processing The second image processing function executable by the apparatus is selectively displayed on the same operation screen, and information for managing the price associated with the image processing executed by the service provider is displayed in the requesting image processing apparatus. By registering and managing as service count information, local image processing is essentially executed by the installed image processing device. Even if the function processing settings cannot be set, the processing functions that can be executed by the network service provider are displayed as if they were the same as the function display of the image processing device, and the user is not aware of whether the image processing is local or remote. The image processing service can be used efficiently and freely for advanced image processing and bookbinding requests that use service providers on the network, adapting to the function setting operations, and from the image processing device to the service provider. The image processing device side manages the price associated with the execution of image processing that is ordered externally and the price associated with the usage amount associated with the maintenance contract that is executed locally, so that the price that the service provider should charge is ensured by the user. Image processing system and job processing method that can maintain an image processing system environment that can be collected and confirmed Fine information display control method and a computer to provide a storage medium, and program storing readable program.

  The present invention has the following characteristic configuration.

  According to a first aspect of the present invention, there is provided an image processing system comprising a client computer and an image processing apparatus connected to a network, and one or a plurality of service providers providing services via the network. An operation unit (for example, the operation unit 102-1 shown in FIG. 3) having a display unit for setting functions for the apparatus, and the display of an order processing screen for ordering an image processing request using the service provider by the operation unit. An ordering instruction means for giving an ordering instruction from the image processing apparatus to the service provider based on an instruction for the ordering processing screen, and a notification from the service provider in accordance with an ordering instruction by the ordering instruction means Count information storage for acquiring and storing service count information And having a (e.g. non-volatile memory in the image storing unit 102-3 or the controller unit 102-4 shown in FIG. 3 (not shown)).

  According to a second aspect of the present invention, there is provided count information management means for calling and displaying the service count information stored in the count information storage means on an operation unit.

  According to a third aspect of the present invention, the count information management means stores either the service count information and the order history information stored in the count information storage means, or the service count information and the order history information. This is characterized in that it can be displayed by calling the operation unit.

  According to a fourth aspect of the present invention, the count information management means is a service fee calculated based on the service count information stored by the count information storage means and unit price information registered for each service provider. Can be displayed on the operation unit.

  According to a fifth aspect of the present invention, the count information management means has the service count information stored in the count information storage means called and displayed on the operation unit by provider or function processing. It is characterized by that.

  According to a sixth aspect of the present invention, there is provided a function information management means for acquiring the latest function information from the service provider and managing the function information in an updatable manner, and a first setting screen for performing function settings executable by the image processing apparatus Display control means for switching and displaying a second setting screen for performing function settings executable by the latest service provider managed by the function information management means in a display form depending on the first setting screen; It is characterized by having.

  According to a seventh aspect of the present invention, the function information management means obtains and registers the latest function information based on a periodic timing or a timing according to a connection schedule with each service provider. It is characterized by managing information in an updatable manner.

  According to an eighth aspect of the present invention, there is provided one or a plurality of client computers connected to a network, an image processing apparatus including an operation unit including a display unit for performing function setting, and a service provided via the network. In the job processing method in the image processing system including the service provider, an order processing screen for ordering an image processing request using the service provider is displayed on the display unit, and the image is displayed based on an instruction to the order processing screen. An ordering instruction step (steps S4322, S4323, S4332, S4333, S4342, and S4343 shown in FIG. 61) for giving an ordering instruction from the processing device to the service provider, and from the service provider according to the ordering instruction in the ordering instruction step Service to be notified And having a registration step that acquires the count information and registers the count information storage unit (step S4306, S4313 shown in FIG. 61).

  According to a ninth aspect of the present invention, there is provided a count information display step (not shown) for calling up and displaying the service count information stored in the count information storage means on an operation unit.

  A tenth aspect of the present invention is characterized in that a program for executing the job processing method of the ninth aspect is stored in a computer-readable storage medium.

  An eleventh aspect of the present invention is a program for executing the job processing method of the ninth aspect.

  According to a twelfth aspect of the present invention, there is provided an image processing system including an image processing apparatus and an external apparatus capable of data communication with the image processing apparatus, wherein information on a processing amount of job data processed by the image processing apparatus is stored. Information display control that enables notification processing to be performed via notification means, and notification processing for information related to the processing amount of job data processed by the external device can be performed via the same notification means as the notification means. It has the means.

  A thirteenth aspect of the present invention is an information display control method suitable for an image processing system including an image processing device and an external device capable of data communication with the image processing device, wherein the job processed by the image processing device The notification process of the information related to the processing amount of the data can be executed via the notification means, and the notification process of the information related to the processing amount of the job data processed by the external device is performed via the same notification means as the notification means. It is characterized by being executable.

  According to a fourteenth aspect of the present invention, the information relating to the job data processing amount includes at least the number of print processing sheets in job data print processing and / or the data amount in job data communication processing. .

  A fifteenth aspect of the present invention is characterized in that the information is notified to notifying means provided in the image processing apparatus.

  According to a sixteenth aspect of the present invention, the notification means includes at least a display unit and / or an audio output unit.

  A seventeenth aspect of the present invention is characterized in that a program for executing the information display control method of the fifteenth aspect is stored in a computer-readable storage medium.

  An eighteenth aspect of the present invention is a program for executing the information display control method of the fifteenth aspect.

  According to the present invention, processing functions that can be executed by a network service provider even if function processing settings that cannot be executed by local image processing based on the installed image processing apparatus are performed as if they were functions of the image processing apparatus. It is displayed in the same way as the display, adapting to the function setting operation without being aware of whether the image processing by the user is local or remote, and promptly responding to advanced image processing and bookbinding requests using service providers on the network Image processing services that can be performed efficiently and freely, and the price associated with the execution of image processing that is ordered from an image processing apparatus to a service provider, and the price associated with the amount of usage associated with a maintenance contract that is executed locally Can be managed on the image processing device side to reliably collect and check the price that the service provider should charge from the user. There is an effect that it is possible to develop an image processing system.

[First Embodiment]
Hereinafter, embodiments according to the present invention will be described in detail with reference to the accompanying drawings.

[System overview]
FIG. 1 is a block diagram showing an example of the configuration of an image processing system showing the first embodiment of the present invention.

  As shown in the figure, the present embodiment is divided into a user environment 100 and a provider environment 110, and each environment is connected to each device constituting the image forming system by a network 101 (101a or 101b in FIG. 1). Each environment is connected via the Internet INT. Moreover, each network may have one system or a plurality of systems.

  The user environment 100 in FIG. 1 includes at least one MFP (Multi Function Peripheral) 102 connected to a network 101a and a client computer 103 as necessary. In the client computer 103, execution of various programs is controlled by a predetermined OS, and a printer driver for issuing a print job to the MFP 102 is installed in a hard disk (not shown). It is configured to be able to communicate with.

  As shown in FIG. 1, the user represents a mechanism for placing an order for a job to the provider environment 110 using the MFP 102 and / or the client computer 103 while staying in the user environment 100. Of course, it is possible to issue a job from the client computer 103 to the MFP 102.

  On the other hand, the provider environment 110 is composed of several processes, and the process management manager (manager) 111 manages these processes in an integrated manner, and all the jobs flowing through the computer, device, or provider environment. I manage the process.

  Reference numeral 112 denotes an order / submission manager (manager) that accepts jobs submitted via the Internet INT. Reference numeral 113 denotes a document editing / scanning manager (manager) for processing a received job and / or an image read by the scanner 126 and a job based on the read image data into a page order and arrangement as requested by the user. Is.

  Reference numeral 114 denotes a comp-proof manager (manager), which is communicably connected to the Internet, and checks whether the edited job or its output sample is as intended by the user via the Internet. That is, it is for comp (presentation by printer output) or proof processing (calibration processing).

  Reference numeral 115 denotes a print manager (manager) that performs rasterization processing on a job that has undergone pre-printing processing (original editing / scanning processing, comp-proof processing), and outputs the print to an MFP connected thereto (printing processing). Let The print manager 115 is connected to a plurality of color MFPs 124 and black-and-white MFPs 125 (125a and 125b in the figure), and uses each MFP properly according to the delivery date and quality required by the job.

  Reference numeral 116 denotes a post-processing manager (manager) which performs post-processing (finishing processing) processes (cutting processing process, saddle stitching processing process, case binding processing process, paper folding processing process, sealing processing process, and checking process as requested by the user. The cutting machine 131, the saddle stitch binding machine 132, the case binding machine 133, the paper folding machine 134, the sealing machine 135, the book binding machine 136, and the like are controlled so as to perform the process.

  Reference numeral 117 denotes a file storage manager (manager) that functions as a file server that stores user jobs on the large-capacity disk 127 and responds to reprint requests.

  A delivery / shipment manager (manager) 118 is communicably connected to the Internet, and instructs the worker to deliver completed documents, and manages delivery slips, shipping histories, etc. (delivery processing) Play a role.

  The managers 111 to 118 may be configured by separate information processing apparatuses, or may be configured to implement any one or more of the functions of the managers 111 to 118 by one information processing apparatus. Good.

  Each manager is composed of a computer device having a CPU, ROM, RAM, HDD, etc., and the CPU executes each function in a program stored in the ROM, HDD, or other storage medium.

  Next, the document 109 sent out from the delivery / shipment manager 118 is delivered again to the user environment by using a transporting organization 141 such as a truck.

[Server configuration]
FIG. 2 is a block diagram for explaining the configuration of the client computer 103 shown in FIG. 1, and the same components as those in FIG.

  In the figure, reference numeral 103-1 denotes a CPU, which comprehensively controls the devices connected to the CPU bus 103-9 based on the control program code stored in the ROM 103-2. Reference numeral 103-3 denotes a RAM which functions as a temporary storage memory used by the CPU 103-1, and is configured such that the memory capacity can be expanded by an optional RAM connected to an expansion port (not shown).

  The RAM 103-3 is used for storing drawing objects created as print data, a work memory temporarily used by a control program held in the ROM 103-2, and the like.

  A media drive 103-4 serves as an access interface with various media such as a flexible disk, a CD, and a DVD. A hard disk (HDD) 103-5 stores various programs and data. Reference numeral 103-6 denotes an interface unit that receives input from the user with a keyboard / mouse, and reference numeral 103-7 denotes a display that serves as an output unit that transmits information to the user. Reference numeral 103-8 denotes a peripheral device interface unit for two-way communication connection with a peripheral device such as a printer via a network.

  Reference numeral 103-9 denotes a CPU bus, which includes an address, data, and control bus, and includes ROM 103-2, RAM 103-3, media drive 103-4, HDD 103-5, keyboard / mouse 103-6, display 103-7, and peripheral devices The interface unit 103-8 can access all devices connected to the CPU bus 103-9.

  The peripheral device I / F unit 103-8 can communicate with the MFP 102 via the network 101a, and can also communicate with each manager of the provider environment 110 shown in FIG. 1 via a router (not shown). It is configured. Note that the communication mode includes a mode in which communication is performed directly with the provider environment 110 and a mode in which the MFP 102 performs communication with the provider environment 110 on behalf of the user. It is selected as appropriate according to the timing of occurrence.

[Device Configuration]
FIG. 3 is a block diagram illustrating the configuration of the MFP 102 illustrated in FIG. 1. The MFP 102 is an example in which the MFP 102 is connected to a host computer via a LAN (Local Area Network) 101 a such as Ethernet (registered trademark).

  In FIG. 3, an MFP 102 includes a reader unit 102-2 that performs image data reading processing, a printer unit 102-5 that performs image data output processing, a keyboard that performs image data input / output operations, and image data and various types. It is generated from an operation unit 102-1 having a liquid crystal panel for displaying / setting functions, image data read by controlling the reader device 102-2, and code data received from the client computer 103 via the LAN 101a. An image storage unit 102-3 that can store / save image data, and a finishing unit 102-9 that discharges printing paper can be mounted, and a controller unit that is connected to these components and controls the components 102-4.

  The reader unit 102-2 has a document feeding unit 102-2-1 for transporting document paper and a scanner unit 102-2-2 for optically reading a document image and converting it into image data as an electrical signal. The printer unit 102-5 is printed with a paper feed unit 102-7 having a plurality of stages of paper feed cassettes for storing recording paper, and a marking unit 102-6 for transferring / fixing image data onto the recording paper. A paper discharge unit 102-8 that performs the reversal processing of the recording paper and transports the paper to the finishing unit.

  The finishing unit 102-9 performs an intermediate unit 102-9-2 for temporarily storing sheets for each job or bundle of sheets, performs finishing processing such as stapling or job offset, and finally stores printed matter. And an optional paper discharge unit 102-9-1.

  The controller unit 102-4 provides a copy function for controlling the reader unit 102-2 to read image data of a document and controlling the printer unit 102-5 to output the image data to a recording sheet. In addition, a network scanner function that converts image data read from the reader unit 102-2 into code data and transmits the code data to the client computer 103 via the network 101a, and drawing such as PDL received from the client computer 103 via the network 101a. It has functional blocks such as a network printer function that converts instructions and code data into image data and outputs them to the printer unit 102-5.

  Furthermore, it has finishing function blocks for storing, stapling, bookbinding, and job offset for paper printed by the copy function, network printer function, etc., making it possible to sort and process each unit. ing.

  The controller unit 102-4 has a communication I / F equivalent to the peripheral device I / F unit 103-8 shown in FIG. 2 and can communicate with the client computer 103, and a router or the like (not shown). Thus, each manager of the provider environment 110 shown in FIG. 1 is configured to be communicable. The communication mode includes a mode in which communication is performed directly with the provider environment 110 and a mode in which communication from the client computer 103 to the provider environment 110 is performed. The operation instruction status, a test print request by the user, It is assumed that it is appropriately selected according to the timing when the order request is generated.

  The MFP 102-2 includes an image storage unit 102-3 and an NVRAM (not shown), and counts the job processing execution state using the printer device 102-5 and the scanner unit 102-2-2 for billing processing. An area for storing and managing necessary information is secured. In this embodiment, the case where the counter unit is configured as a soft counter is shown. However, even if it is a mechanical counter, it is possible to execute the above billing process if the count information can be acquired by inspection of a service person or the like. Not too long.

  In particular, in the present embodiment, the controller unit 102-4 can acquire information that can be converted into charges associated with job processing ordered from the provider environment 110 from the provider environment via the Internet INT and can update the count information. I manage.

  Therefore, the counter according to the present embodiment can charge the order requester for the job processing cost that is ordered and processed by an external provider, without being limited to the simple count process of counting the number of times of printing. In order to convert, a counter for each function (for example, size, double-sided, bookbinding processing, etc.) is held, and the total processing result of each counter is displayed in the form described later on the liquid crystal display unit of the operation unit 102-1, or The content displayed on the display 103-7 via the browser on the client computer 103 side shown in FIG. 2 is confirmed by the user, and the price for the job output delivered along with the job processing is added to the normal usage fee. Billing can be processed as an added sum, and a reasonable price can be used for orders that cannot be converted. Counter management process to allow recovery from is configured to control the control unit 102-4.

  As a result, it is possible to instruct the user to order advanced job processing that the MFP 102 does not have remotely with a simple operation to the external provider, and the provider side cannot collect the price for malicious order processing. The confirmation of the order request and the like is managed on the MFP 102 side, and it is possible to prepare an environment where the job processing service can be developed smoothly.

  Further, as a processing mode for updating the counter of the requesting MFP 102 in accordance with the counter information associated with billing, a case where the manager on the provider environment 110 side performs directly, and an order is placed with the providers 110a to 100z as shown in FIG. In some cases, the service center 150 that performs overall management of job processing acts indirectly. The details of the counter process accompanying the specific ordering process will be described later.

  4 is a block diagram showing a configuration of the MFP (Multi Function Peripheral) 102, 124, 125 shown in FIG.

  As shown in FIG. 4, the MFPs 102, 124, and 125 transmit and receive images using a scanner unit 2201 that reads an image, a scanner IP unit 2202 that processes the image data, and a telephone line such as a facsimile. A FAX unit 2203 for performing the operation, a NIC (Network Interface Card) unit 2204 for exchanging image data and device information using a network, and a dedicated I / F unit 2205 for exchanging information with the full-color MFP 124 are provided. Depending on how the MFPs 102, 124, and 125 are used, the core unit 2206 performs control for temporarily storing image signals and determining paths in cooperation with the memory unit 2211.

  Next, the image data output from the core unit 2206 is sent to the printer unit 2209 that performs image formation via the printer IP unit 2207 and the screening unit 2208. The sheet printed out by the printer unit 2209 is sent to the online finisher unit 2210, where sheet sorting processing and sheet finishing processing are performed.

  The core unit 2206 performs bus traffic control (control related to the exchange of various data) and the like, and path switching is performed as shown in the following (A) to (I) depending on how the MFP is used. In addition, it is generally known that compressed data such as JPEG, JBIG, and ZIP is used when the data passes through the network. After the data enters the MFP, the data is decompressed (decompressed) in the core unit. .

  For example, the path (A) for the copying function is the scanner unit 2201 → core unit 2206 → printer unit 2209, and the path (B) for the network scanner function is the scanner unit 2201 → core unit 2206 → NIC unit 2204. The path (C) at the time of function is NIC unit 2204 → core unit 2206 → printer unit 2209, and the path (D) at the time of facsimile transmission function is from scanner unit 2201 → core unit 2206 → FAX unit 2203. The path (E) is the FAX unit 2203 → the core unit 2206 → the printer unit 2209, and the path (F) for the box reception function is the NIC unit 2204 → the core unit 2206 → the memory unit 2211. G) is a scanner unit 2201 → core unit 2206 → memory unit 22 The path (H) for the box transmission function is memory unit 2211 → core unit 2206 → NIC unit 2204, and the path (I) for the box transmission function is memory unit 2211 → core unit 2206 → printer unit 2209. Become.

  Thus, the core unit 2206 is a so-called controller that performs overall control of each unit (various units such as a scanner unit, a memory unit, a printer unit, an operation unit, and an external communication unit) included in the image processing apparatus. Various functions such as control related to input / output processing of job data such as image data, control related to exchange of functional information with an external device (for example, provider), screen display control for the operation unit, etc. I am in control.

  Here, the box reception / box transmission means the input and storage of data using the memory unit 2211 and the output of the stored data, and the memory is divided for each job or each user and temporarily. This function stores data and transmits and receives data by combining a user ID and a password.

  For example, by selecting a box function by a user operation via the operation unit, in response to this, job data from a scanner or an external device (computer) is stored and held in a box area in the hard disk of the own device, and separately, It is configured and controlled so that the job can be taken out of the box and printed by the printer unit or transmitted to an external device in response to a user instruction from the operation unit.

  The printer IP unit 2207 also includes an output masking / UCR unit that performs a matrix operation on the Y, M, C, and K signals, which are toner colors of the image forming apparatus, and a look-up table (LUT) that considers the color characteristics of the toner. ) It is composed of a gamma correction unit for converting to C, M, Y, K data for image output using a RAM, a spatial filter for performing sharpness or smoothing, and the like.

  The screening unit 2208 is a part that performs processing such as error diffusion, dithering, or PWM (Pulse Width Modulation).

  In the present embodiment, as described above, as an example of the image processing apparatus, a plurality of modes (also called functions) such as a copy mode, a print mode, a facsimile mode, a box mode, and a scanner function are provided. Job data read by the scanner unit 2201 of the own apparatus, job data output from a client computer, job data output from a scanner included in another digital multifunction peripheral, job data output from a facsimile machine, etc. Via the storage unit (for example, the memory unit 2211) including the hard disk or the like included in the own device, the printer unit 2209 included in the own device performs print processing, or the communication unit (for example, the FAX unit) included in the own device. 2203, NIC unit 2204, I / F unit 2205 and other external communication units And to allow or to transfer processing to the other device via a (or the like other image processing apparatus and providers and the client computer), and can execute configure various input and output processing of.

  As described above, the image processing apparatus as a so-called composite function apparatus will be mainly described. However, the present embodiment is not limited to this, and has only one of the plurality of functions as described above. The present invention can also be applied using an image processing apparatus as a single function apparatus (for example, only a printer function).

  In addition, although the present embodiment will be mainly described using a network as an example of a communication medium, the present embodiment can also be applied using a communication medium other than this.

  Reference numeral 2213 denotes an operation panel unit. As will be described later, in the MFP 102 shown in FIG. 1, a high-function MFP, bookbinding machine, cutting machine, and folding machine in which the core unit 2206 is set in the provider environment 110 via the network and the Internet. , Acquire resource information about book machines, sealing machines, etc. at a predetermined timing, and select items that can always be selected and executed on the display screen (either your own operation screen or the provider's operation screen) However, the control unit such as the core unit 2206 is controlled so that the setting operation can be performed as if the MFP in the user environment 100 is operated.

  On the operation screen, there are arranged keys (details will be described later) for ordering image processing, image editing processing, sheet post-processing, and the like for the image data stored in the memory unit 2211 to the provider side. Based on the key operation, the service using the resources on the provider environment 110 side can be freely used by the user on the user environment 100 side.

  The core unit 2206 includes any display components (operation instruction units such as a guidance display unit, a warning display unit, a status display unit, and various touch panel keys including order keys) on the display unit of the operation unit. The operation unit 2213 is controlled so as to determine at what timing and how to display the screen and to provide a user interface according to the determined timing.

  The operation screen for the provider environment 110 is not limited to the MFP 102, and is configured to be able to be performed via a Web browser (details will be described later) using the browser function of the client computer 103 in the user environment 100. ing.

  Further, not only the image data stored in the memory unit 2211 but also the image data stored in the specific storage area (folder) secured on the hard disk or the like on the client computer 103 side is similarly provided in the provider environment. It is configured to be able to place orders for various services using 110 image processing resources.

[Internet environment]
FIG. 5 is a diagram showing an example of a network environment to which the image processing system according to the present invention is applied, and is an assumed example of the Internet environment when there are many user environments 100 and provider environments 110 shown in FIG. Ideally, suitable providers A, B,..., Z respond to the requests of users A, B,.

  At this time, each user may inquire each service provider for each possible service information. However, since the data flow becomes complicated, a service center 150 is prepared and the user has it. It plays a role of linking access information with service information held by the provider.

  For example, the user A has contracted with the provider A and the provider B in advance, but has not contracted with the provider C, and therefore does not disclose information on the provider C. Since it is the provider B that the output desired by the user B is possible, only the information of the provider B is introduced. Alternatively, the function of the service center 150 is to act as an intermediary such as registering possible functions in the providers A, B,..., Z in advance and promptly disclosing information requested by the user. is there.

[Ordering operations for copying]
Here, an actual ordering operation will be described.

  6 and 7 are plan views showing an example of the operation unit of the MFP 102 shown in FIG. 1. FIG. 6 corresponds to the operation unit displayed when performing the copying operation, and FIG. 7 shows the operation via the Internet INT. This corresponds to the operation unit displayed when placing a job order with the provider. As described above, the core unit 2206 controls the operation unit 2213, and executes various display controls on the LCD display unit 300 that displays various operation screens described later included in the operation unit 2213.

  In FIG. 6, reference numeral 300 denotes an LCD display unit, which can be operated by keys in accordance with an operation display on a screen that sequentially appears in a touch panel format. The display unit 300 is configured to display an operation screen having a so-called touch panel key. In response to the touch panel key being pressed by the user, another screen is displayed based on an instruction indicated by the touch panel key. Or set various parameters according to the instructions (numeric data, various processing condition parameters such as duplex mode, staple mode, bookbinding mode, edit mode, scaling mode, etc.) The core unit 2206 is configured to be controllable so that the above processing can be executed.

  Of course, the above-described operation screen has a function of displaying confirmation information for enabling the user to confirm the instruction set by the user operation, information on consumables such as toner and recording paper, error information, printing, etc. It also has a function to display current status information to enable the user to be notified of the operating status of the system and a function to display guidance information to be able to notify the user what action should be taken. .

  An operation screen to be displayed on the LCD display unit 300 under display control by the core unit 2206 has a tab configuration, a copy tab (Copy) 301 for performing a copy operation, and an order tab (Order) for performing an order operation. ) 302, a transmission tab (Send) 303 for performing transmission operation of scanned data, a box tab (MailBox) 304 for temporarily storing data input to the MFP, a system monitor tab 305 for displaying the status of the MFP 102, and the like. ing.

  For example, the core unit 2206 selects the copy mode in response to the copy tab 301 being pressed by the user via the operation screen, selects the order mode in response to the press of the order tab 302, and transmits the transmission tab. Control is made to select a transmission mode in response to the user pressing 303, and to select the box mode in response to the user pressing the box tab 304.

  For example, 311 is a setting display unit that displays a setting status, 312 is a magnification setting unit, 313 is a paper size setting unit, 314 is a density setting unit, and 315 is a display component included in the operation screen displayed on the LCD display unit 300. Is a post-processing setting unit, 316 is a duplex setting unit, 317 is an image mode setting unit, 318 is an interrupt setting unit, 319 is a soft key for other function setting units, and various setting items appear on the LCD screen, Detailed settings can be made in a hierarchical structure as needed.

  On the other hand, 330 is a key input unit as a mechanical hard key configuration group, 331 is a start key, 332 is a stop key, 333 is a reset key, 334 is a numeric keypad for performing various settings, and its clear key, Reference numeral 336 is a counter check key for storing the number of output sheets, 337 is a help key for guidance and help, and 338 is a hard key such as a user mode key for setting a system for each user.

  Various soft keys including touch panel keys displayed on the operation screen of the LCD display unit 300 on the operation unit 2213 and various hard keys of the key input unit 330 are linked to a touch sensor (not shown). It is configured so that the sensor can detect that a key has been pressed by the user, the detection information is notified to the core unit 2206, and the core unit 2206 can confirm which key has been pressed by the user, and The core unit 2206 realizes control in response to the key operation. For example, when detecting that the touch panel key is pressed, the core unit 2206 highlights the touch panel key to select it or switch to another operation screen. When it is detected that the numeric key is pressed, the numerical data indicated by the numeric key can be displayed on the display unit.

  In FIG. 7, an order tab (Order) 302 for performing an ordering operation includes a scan order key 351, a copy order key 352, and a box order key 353.

  For example, the core unit 2206 has various order keys (keys 351 to 353, etc.) in the LCD display unit 300 in response to the user pressing the order tab 302 on the operation screen shown in FIG. Control to display the operation screen.

  FIG. 8 is a flowchart for explaining the transition control procedure of the operation screen display corresponding to various modes in the operation unit in the image processing apparatus according to the present invention. Each of the tabs shown in FIG. This represents a transition to mode S410, order mode S420, transmission mode S430, box mode S440, option mode S450, and system monitor mode S460, where screen display, setting, and operation are performed. As described above, this control is also performed mainly by the core 2206 having a CPU (not shown).

  If it is detected in step S400 that the user has pressed the copy tab 301 in the operation unit and it is determined that the copy mode has been selected, the core unit 2206 transitions to the copy mode in step S410. In step S411, the operation unit The LCD display unit 300 is controlled to display a copy screen, and in step S412, control is performed so as to accept setting of processing conditions for the copy mode from the user. Copy conditions (various processing conditions such as the number of copies, double-sided printing, single-sided printing, editing, stapling, and other processing conditions) are set by the user via the copy mode operation screen, and the start key 331 is pressed. In response to this, in step S413, the scanner unit and the printer unit of the MFP 102 are controlled based on the set copy conditions to perform the copy process, and the process ends.

  On the other hand, if it is detected in step S400 that the user has pressed the order tab 302 in the operation unit and it is determined that the order mode has been selected, the core unit 2206 transitions to the order mode in step S420, and in step S421, the operation unit Control is performed so that the operation screen for the ordering mode (see FIG. 7) is displayed on the LCD display unit 300, and the setting of the processing condition for the mode from the user is accepted in step S422. If it is detected that the ordering condition is set by the user via the operation screen for the ordering mode and the start key 331 is pressed, in step S423, based on the set ordering condition, the communication control unit and the Internet are responded. Control is performed to perform the ordering process for the selected provider via INT, and the process ends.

  On the other hand, when it is detected in step S400 that the user has pressed the transmission tab 303 in the operation unit and it is determined that the transmission mode is selected, the core unit 2206 transitions to the transmission mode in step S430, and in step S431, the operation unit Control is performed so that an operation screen for the transmission mode is displayed on the LCD display unit 300, and in step S432, control is performed so that setting of processing conditions for the transmission mode from the user can be accepted. When a transmission condition (various transmission setting parameters such as document size, resolution, transmission form, transmission method, etc.) is set by the user via the operation screen for the transmission mode and when it is detected that the start key 331 is pressed, a response is made. In step S433, based on the set transmission condition, control is performed to transmit the image data to be read via the communication control unit and the Internet INT, and the process ends.

  On the other hand, if it is detected in step S400 that the user has pressed the box tab 304 in the operation unit and it is determined that the box mode has been selected, the core unit 2206 transitions to the box mode in step S440, and in step S441, Control is performed so that an operation screen for the box mode is displayed on the LCD display unit 300, and in step S442, control is performed so as to accept setting of processing conditions for the box mode from the user. When the user sets box mode setting conditions (such as the document reading size, resolution, and storage box specification) via the box mode operation screen and detects that the start key 331 has been pressed, it responds to it. As described above, in step S443, control is performed to store or read data (image data or the like) with respect to a nonvolatile storage device such as a hard disk in the MFP 102 based on the set box setting, and the process ends.

  On the other hand, if it is determined in step S400 that the user has pressed the option tab 305 in the operation unit and it is determined that the option mode has been selected, the core unit 2206 transitions to the option mode in step S450, and in step S451, the operation unit An option screen is displayed on the LCD display unit 300. In step S452, an option setting from the user is accepted. In step S453, an option process for the MFP 102 is confirmed based on the set option setting, and the process ends.

  On the other hand, if it is detected in step S400 that the user has pressed the tab 305 in the operation unit and it is determined that the system monitor has been selected, the core unit 2206 transitions to the system monitor in step S460, and in step S461, the LCD of the operation unit is displayed. Control is performed so that the system status is displayed on the display unit 300. In step S462, the system setting is received from the user. In step S463, the set system setting status is confirmed, and the process ends.

  As described above, when the ordering mode is selected by the user via the ordering tab 302 of the operation unit, the core unit 2206 displays the display content of the LCD display unit 300 from the copy screen (see FIG. 6) to the ordering screen (FIG. 7). Control to enable order setting by the user.

  At this time, as a rough flow, as shown in FIG. 9D, the core unit 2206 displays an ordering screen on the LCD display unit 300 in the ordering mode so that the user can execute a desired setting. The control is performed so as to place an order with an external provider. The details will be described with reference to FIG.

  When switching to the provider cooperation execution sequence, both of the mode midway switching display control methods are adopted so as to be able to cope with the case where the user desires.

  In the latter case, for example, the operation screen for enabling the user to select post-processing that can be executed by the image processing apparatus shown in FIG. In response to the pressing of the order tab 302 on the operation screen of FIG. 9A, the core unit 2206 changes to the order mode, and the display content of the LCD display unit 300 is changed to the present image processing apparatus. Control is performed to switch the display content of the LCD display unit 300 to (b) of FIG. 9 which is an operation screen for enabling the user to select post-processing that can be executed by an external device as a provider capable of data communication. As described above, in the state in which the ordering mode is first selected, the operation screens shown in FIGS. 9B to 9D are controlled to be able to be displayed on the display unit 300, and the non-ordering mode such as the copy mode is initially set. 9 is selected, and the operation screen shown in FIGS. 9B to 9D is controlled to be displayable by switching to the ordering mode in the middle while the operation screen corresponding to the mode is displayed. The operability is improved.

  As described above, the image processing apparatus according to the present embodiment allows the user who uses the image processing apparatus to select a process that can be executed by the own apparatus under the control of the core unit 2206. For example, an operation screen having a touch panel key) and an operation instruction unit for enabling a user using the image processing apparatus to select a process executable by an external apparatus capable of data communication with the image processing apparatus. The operation screens can be displayed on the LCD display unit 300, and these operation screens can be switched by pressing the order tab key 302 on the operation screen displayed on the display unit 300. As a result, the user's desired processing can be executed on the image processing apparatus itself, or can be executed on an external apparatus as a provider capable of data communication with the image processing apparatus. To meet a wide range of needs. In this way, the user interface having excellent usability is mounted on the image processing apparatus.

  FIG. 10 is a flowchart showing an example of the ordering process procedure in the image processing apparatus (MFP 102) according to the present invention, and corresponds to the detailed procedure when the ordering mode shown in FIG. 8 is selected. Note that S5101 to S5133 indicate each step. Further, as described above, this sequence is also performed mainly by the core 2206 having a CPU (not shown).

  When the user selects the order mode by the tab instruction (order tab 302) on the operation unit of the MFP 102 (S5101), a flow selection process for confirming the order type is executed (S5102), and the order type desired by the user is a scan request. When it is determined that there is a job (for example, when a scan sequence for transferring job data input via the scanner unit 2201 to another apparatus is performed, the job is processed through a series of processing steps including a plurality of processing steps. If there is a process to be executed on the provider side in a series of processing steps in the scanner process), the scan image ordering process is started (S5103), and it is determined that the order type desired by the user is a copy request. (For example, job data input via the scanner unit 2201 is transferred to the printer unit 220.) The job is processed through a series of processing steps consisting of a plurality of processing steps when a copy sequence to be printed at is performed, but the processing that the provider wants to execute in the series of processing steps in the copy processing If the order type is started while copying (S5108) and it is determined that the order type is a box request (for example, job data input from the scanner unit 2201 or an external device is stored in the hard disk of the memory unit 2211). When performing a box sequence for processing using a desired box among a plurality of boxes provided virtually, a job is processed through a series of processing steps including a plurality of processing steps. If there is a process that you want the provider to perform in a series of processing steps in) The ordering process for the image in the box (or the image to be stored in the box) is started (S5113), or when the order type is determined to be a folder request on the network (a memory provided in a device on the network) Is a folder on the network (for example, a specific storage area secured in the MFP 102 and includes a so-called folder). ), And the flow for starting the ordering process for the data contained therein is prepared (S5118), and the user selects a desired flow.

  The core unit 2206 is a user who operates the operation unit 2213 based on, for example, various user operations in the operation unit 2213 (for example, based on operation information regarding which operation screen is pressed and which key is pressed). Which type of order is desired.

  If the scan image ordering process is selected, the user first sets the document on the ADF or the document table (S5104), and if desired by the user, sets a page editing function (S5105). ). Here, the page editing function means editing processing of a scanned image image. For example, page layout is performed in 2 in 1 (a plurality of image data for two pages on the same surface of a sheet for one page). For example, layout processing for forming an array of images), tilt correction (Deskew) of the scanned image, and black point removal (Despeckle) of the scanned image.

  Then, in response to the user's desired setting being completed and the start key 331 being pressed (S5106), the core unit 2206 causes the scanner unit 2201 to start scanning processing. The read image data is temporarily stored in the image memory 2211 in the MFP 102 (S5107).

  On the other hand, when the ordering process is started while copying (S5108), the operation is almost the same as the ordering of the scanned image. First, the document is set on the ADF, the document table, etc. (S5109), and the page is set as necessary. An editing function is set (S5110). Then, in response to the user's desired setting being completed and the start key 331 being pressed (S5111), the core unit 2206 causes the scanner unit 2201 to execute scan processing, and temporarily stores the scanned image in the memory 2211. At the same time, the printer unit 2209 controls to print (copy output) (selectively by the user) (S5112). Thereby, the output can be confirmed with a print image (that is, a part of the output result is printed and the user confirms it).

  On the other hand, when ordering an image in a box (S5113), the user inputs data into a box in the MFP in advance using a printer driver, e-mail, FAX, scanning, or the like in a predetermined box. The data in the box is selected (S5114). Thereafter, the user first sets the document on the ADF, the document table, etc., and sets the page editing function (S5115). Then, in response to the completion of the desired setting and pressing of the start key 331 (S5116), the core unit 2206 starts the scanning process. The read image data is stored in a desired box in the image memory 2211 in the MFP 102 (S5117).

  On the other hand, when ordering data in a folder (S5118), data files in a folder on the network are searched from the MFP 102 side using SMB, FTP, etc., and the data in the folder is searched. The file is selected (S5119), and then the user first sets the document on the ADF, the document table, etc., and sets the page editing function (S5120). When the desired setting is completed, the start key 331 is pressed (S5121) to start scanning. The read image data is stored in the image memory in the MFP 102 (S5122).

  The core unit 2206 checks processing conditions set by the user in the operation unit 2213 to determine whether a request for data confirmation and editing or data confirmation or editing has occurred (S5123). If NO is determined, the process proceeds to step S5125. If YES is determined, the stored data can be checked by previewing the image, edited, or printed (re-output) as necessary. (S5124), after editing and confirmation, it is stored again in the MFP 102 as order data (S5125).

  After the data is stored, the core unit 2206 shifts to the display content of the LCD display unit 300 of the operation unit and the provider selection screen (S5127), refers to the function table FTB prepared in advance, calls the function, Is displayed on the LCD display unit 300 (S5128).

  FIG. 11 is a diagram showing an example of a function table (FTB) managed and updated by the core unit 2206 on the MFP 102 shown in FIG.

  In FIG. 11, the function table FTB is an item-specific function table. In addition to the functions that can be realized in the MFP 102, the functions that can be realized by each provider when ordered from each provider are at least the core part. 2206 is defined so that confirmation can be grasped. Of course, the core unit 2206 itself can grasp this information (processing contents that can be executed by the MFP 102 and information that can identify processing contents that can be executed on the provider side when requested by the provider). Each user such as an operator of the MFP 102 may be controlled and configured to be able to confirm via a user interface such as the LCD display unit 300, for example.

  Information in the MFP 102 is written in the function table by communication with connected accessories such as a finisher and a paper deck.

  FIG. 12 is a diagram for explaining a configuration of a function table and an example of its update process in the image processing system according to the present invention.

  On the other hand, as shown in FIG. 12, the provider side stores the function information and service information SB5171 to SB5173 collected from the providers 110a to 110c in the service center 150 on the storage unit 150A. Information is collected periodically by polling from the MFP 102, or when there is an update, the service center 150 side updates the event to the MFP 102 by event-driven, and the function table FTB always keeps the latest information as necessary. It can be reflected.

  In addition, a predetermined schema is defined for communication between the MFP 102, the service center 150, and the provider environment 110. Information that is updated using the XML (extensible Markup Language) format is supported. In addition to the function and service data to be added, data such as the name of the newly added function and icon information can be sent adaptively.

  At this time, the MFP 102 accesses the service center 150 (directly accesses the provider if there is no service center) via the above-described network, and performs system monitoring (function search) in step S460 shown in FIG. Go to search for features that can be displayed.

  The service center 150 reads function information collected from each provider in advance from the database, and performs system status display (function display) in step S461 on the MFP 102 on the user side.

  In addition, if the provider side performs the function update regularly, or the function function supported by each provider is changed and the function is sequentially registered in the database 150A of the service center 150, the user side always has the latest information. Will be displayed.

  Returning to FIG. 10 again, when the function is displayed on the operation unit of the MFP 102 (S5128), for example, when the user performs a copy operation on the MFP 102 itself in the user environment 100, the MFP possessed by the user is special. If the finishing function is not provided, only the collate function 501 and the group function 502 are displayed as shown in FIG. 9A even if the post-processing setting key 315 in the operation unit is pressed.

  However, when a key corresponding to the post-processing setting key 315 in the order tab 302 is pressed, various functions supported by the providers 110a to 110c and the like are displayed. Therefore, FIG. 9B and FIG. (C), as well as the collate function 501 and the group function 502, the staple function 503, the saddle stitch bookbinding (booklet) 504, the tape binding 505, the case binding 506, the spiral binding 507, the twin ring binding 508, It is possible to remotely select a post-processing function that meets the user's needs from among many bookbinding forms such as binder binding 509.

  In addition, for example, when a new sealing machine is introduced by the provider 110b and a new process of folding into an envelope is added, by adding a new sealing function 510 to the database of the service center 150, the user can As shown in FIG. 9D, a post-processing selection screen appears in a form in which the encapsulation function 510 is newly supported, and a service can be received as one of the new functions.

  Further, since the provider 110b does not support spiral binding, it can be seen that this function is blank compared to FIG. 9C.

  Referring back to FIG. 10 again, the user selects a desired setting for the ordering function from the function group as shown in FIGS. 9B to 9D (S5129). When the start key 331 is pressed after selecting the function (S5130), an order confirmation screen appears. If the user confirms the contents and is OK (S5131), the order data (image data) and the order function (job) are displayed. Ticket) is transmitted to the service center 150 (S5132).

  On the other hand, if the result of the confirmation in step S5131 is NG, the job is suspended or canceled (S5133), and the process is terminated.

[Ordering for printing]
Next, a case where printing is performed from the client computer 103 in the user environment 100 to the MFP 102 and a case where a print order is placed will be described.

  First, the web server unit in the MFP 102 is configured to be resident, and the web server unit is a web server program represented by, for example, IIS (Internet Information Server) of Microsoft (registered trademark), and can be used by a user according to the http protocol. When a URL (Uniform Resource Locator) address is input via a web browser, a service screen (web page) is provided to the web browser.

  A normal printer driver sets the address or name of a printer on the network as a port setting, or sets a parallel port. In this embodiment, a web server in the MFP 102 is used. From the printer driver, the job submission screen of the web server can be called to print a job or place an order.

  Note that WS1 to WS5 shown in FIG. 12 are each a web server and configured to be able to communicate with a predetermined protocol. In particular, the web server WS2 is acquired from the web servers WS3 to 5 on the providers 110a to 110c side. The image processing function information stored in the database 150A can be updated at any time.

  In response to an image processing function acquisition request from the web server WS1 in the MFP 102, the latest image processing function information on each provider registered in the database 150A can be provided.

  FIG. 13 is a view showing an example of a print setting screen that can be displayed by the printer driver of the client computer 103 shown in FIG. 1. FIG. 13A is a printer property screen of the MFP 102. It shows a GUI when setting a port immediately after setting a driver.

  The property screen is configured to include tabs 601 to 607 for each function. For example, the property screen shows a case where a port setting is set in the details (Details) tab 602. However, since the tabs and functions in this property are different for each driver, they are not necessarily unique.

  At this time, when the printer driver is installed in the client computer 103 for the first time with respect to the print destination port selection field 610, no port is prepared. Therefore, the port addition key 612 is clicked to display the window shown in FIG. Reference numeral 613 denotes a delete port key, 614 denotes a new driver key, 615 denotes a Capture printer port key, and 616 denotes an EndCapture key.

  A port name 631 (in this case, the MFP 102) and the URL 632 of the web server in the MFP 102 are input. Here, the URL is described so that the job submission screen appears first, and the OK button 633 is clicked to return to the screen of FIG.

  Then, it is confirmed that the MFP 102 is selected by the driver 611 used for printing, a timeout is set as necessary, and the property screen is closed by an OK button 621. Reference numeral 622 denotes a cancel button, and 623 denotes an Apply button.

  Here, an example of starting an application from a client and printing it will be described.

[Printer Driver]
There are various types of data submitted by the user, such as PDL data, PDF data, application data, and paper originals. When the data submitted by the user is PDL (PS, PCL data, etc.), PDF data, etc., it can be RIPed even if it is sent to the print manager 115 as it is when it is shifted to the printing process. On the other hand, when the data submitted by the user is application data, the worker performs the work of converting the application data into data for printing using the print driver from the client computer 103 when the process is shifted to the printing process. Need to be transmitted to the print manager 115.

  The printer driver will be described below.

  14 to 16 are schematic views showing examples of the printer driver screen on the client computer 103 shown in FIG. 1. FIG. 14 shows a window W1 of the printer driver, and FIG. 15 shows a property key 812 in the window W1. FIG. 16 shows the property window W3 that is displayed when the device option tab is selected in the window W2.

  The printer driver of the client computer 103 displays a GUI for instructing a print operation (when a print instruction GUI is displayed on the print setting GUI displayed when a print instruction is issued from an application or the like, and a property display related to “printer” is displayed. The user can instruct a desired setting parameter and send a desired image to a transmission destination such as a printer.

  In the setting items in the printer driver window W1 shown in FIG. 14, reference numeral 811 denotes a transmission destination selection column for selecting a target output destination. In the present embodiment, the MFP 102 (or the MFP 124 and the MFP 125) is a selection target.

  Reference numeral 813 denotes a page setting column for selecting an output page from the job, and determines which page of the image image created by the application software running on the client computer 103 is to be output.

  Reference numeral 814 denotes a copy setting column for designating the number of copies. By moving the cursor to this position and clicking the arrow shown (arrow on the scroll bar), the number of copies can be increased or decreased. Reference numeral 812 denotes a property key for performing detailed settings relating to the destination device selected in the destination selection column 811. By instructing this key, the screens shown in FIGS. 15 and 16 are displayed. .

  When the desired setting is completed, printing is started with an OK key 801. When canceling, printing is canceled by a cancel key 802.

  15 and 16 are display screens (GUI) when the property key 812 shown in FIG. 14 is clicked. These screens include, for example, “Paper”, “Graphics”, “Device Options”, “PDL”. Tabs such as “Paper”, “Graphics”, “Device Options”, “PDL”, and the like can be set by clicking (instructing with a pointing device (not shown)). It can be carried out.

  In FIG. 15, a “Paper” tab is given as an example. Here, settings such as paper size, imposition layout, and paper orientation can be made. In addition, when the “Device Options” tab is selected, it is possible to make finer adjustments related to image processing, such as setting information unique to the device, for example, finishing settings such as stapling, and parameters such as color by the printer. It becomes. As shown in FIG. 16, the function 831 and its set value 832 are set to desired values for selection. Reference numeral 833 denotes a default key for returning each setting value to an initial value.

  Although not shown, in the same way, the “Graphics” tab allows selection of resolution and halftone settings, and the “PDL” tab allows selection of an output format of PDL.

  Furthermore, 841 is an OK key. When this key is pressed (instructed), the property setting is validated and the screen returns to the screen of FIG. Reference numeral 842 denotes a cancel key. When this key is pressed (instructed), the property setting is invalidated and the screen returns to the screen shown in FIG. Furthermore, reference numeral 843 denotes an application key. When this key is pressed (instructed), the property setting is validated while the property screen is maintained.

  Normally, the printer driver can input device-specific setting values that appear on the “Device Options” tab, and generally prepares a PPD (PostScript (registered trademark) Printer Description) file for the device-specific setting values. Therefore, it is necessary to set the printer driver.

  The PPD file describes setting items for controlling the printer and its initial value, whether or not combinations of settings are possible, and is provided as a unique file for each printer. Then, the operator must prepare in advance by linking the PPD and the driver in his / her computer for each printer or cluster.

  It should be noted that the PPD file has a one-to-one correspondence with a printer whose function is known in advance. That is, since the client computer 103 cannot know in advance the functions that can be provided by the provider side, it is generally impossible to prepare a PPD file. Furthermore, in the case of PPD, there is also a problem that the flexible change work accompanying the addition of functions on the provider side cannot be performed. If the provider side provides a PPD download service or the like, it is possible to download the printer driver by sequentially downloading it. However, if there are a plurality of providers, it takes time to prepare.

  Next, an example for solving the above problem will be described with reference to the flowchart shown in FIG.

  FIG. 17 is a flowchart for explaining an example of print ordering processing in the user environment 100 shown in FIG. 1 and corresponds to the data exchange procedure between the client computer 103 and the MFP 102 shown in FIG. S701 to S705 correspond to steps of the driver unit of the client computer 103, S711 to S715, S721 to S725 correspond to steps of the web browser unit of the client computer 103, and S761 to S765 indicate steps on the MFP 102 side.

  First, in steps S701 to S705, an application is opened (S701), a driver is opened (S702), a desired function is set (S703), and an OK button is clicked (S704). The print driver is responsible for creating PDL data and transmitting data to a preset port (here, the URL described above), and is registered in advance by the client computer 103. The URL of the job submission page in the MFP 102 is activated as the predetermined port that has been set (S705).

  In other words, the printer driver operating on the client computer 103 side performs PDL processing on the print target data passed from the application, and then the HTML page (URL and subsequent job submit) for the job submit provided by the MFP 102. The HTML file name) is given to the browser of the client computer 103 as an argument and started.

  As a result, the browser is activated on the client computer 103 and requests the designated HTML file from the web server unit 751 in the MFP 102. Here, the job submission screen that appears when the OK button of the printer driver is clicked is the display screen example of FIG.

  If the left MFP key 921 is selected as the output destination, printing is performed to the MFP 102. If the provider key 912 to the provider key 914 (which may be further displayed as necessary) is selected, an order is sent to each provider. It will be multiplied.

  18 is a diagram illustrating an example of a WebBrowser displayed on the display device of the client computer 103 illustrated in FIG. 1. FIG. 19 is a diagram illustrating an example of a job ticket that can be set on the WebBrowser illustrated in FIG. It is.

  Returning to FIG. 17 again, in step S712, it is determined whether or not the MFP key 911 has been instructed to be pressed. If it is determined that the MFP key 911 has been selected, the setting can be made in the MFP 102 from the web server unit 751. The functions and their set values are displayed as shown in FIG. 18, for example (S713).

  Then, the user can select a desired value from the set value 932 shown in FIG. In addition, general settings (General) 922, job management (Job Mgmt) 923, post-processing (Finishing) 924, image processing (Image Quality) 925, color settings (Color) 926, etc. The value can be changed and set (S714).

  A save key 931 is used for setting a file name, storing a previously set value, and making a recursive call. The setting of the file name means that a printable file on the network can be selected and called up without necessarily printing from an application.

  In the case of printing to the MFP 102, when various settings are made and the print key 927 is clicked, the job ticket set as a PDL file is sent to the hot folder 752 (S715).

  Within the MFP 102, the hot folder unit 752 always monitors periodically (S761), determines whether there is a job (S762), and if it is determined that there is a job, if it is a printable job, the job Are scheduled to be output (S763), the scheduled job is developed into raster image data (S764), sequentially printed by the MFP 102 (S765), and the process ends.

  Next, when placing an order, the following three transmission methods are conceivable.

Client → Provider: Transmission method 1
When the provider side prepares a web page for job ordering and selects provider keys 912 to 914 in FIG. 18, the URL of the web browser in the MFP 102 transitions to the URL provided by each provider side, and there is a predetermined Set up and place an order. At this time, the PDL data and the set job ticket are sent directly from the client computer 103 to the provider side by peer-to-peer.

Client → MFP → Provider (RIP): Transmission method 2
The PDL data is once transmitted from the client computer 103 to the MFP 102, and the PDL data is transmitted from the MFP 102 to the provider side. In this case, since data transmission is always performed between the MFP and the provider, it is easy to specify the other party of transmission and reception, so that it is relatively easy to maintain security. In addition, since an order can be placed after a trial printing is performed once by the MFP, an ordering error is reduced.

  Further, in this case, since it is only necessary to inform the MFP 102 of the functions that the provider has at all times in advance, the MFP 102 sends a new information to the MFP 102 via the service center periodically or whenever a new function is updated. If the function is transmitted in the above-described XML format and linked with the order screen, the order screen can be displayed immediately.

Client → MFP (RIP) → Provider: Transmission method 3
Further, there is a method in which the data rasterized on the MFP 102 side is compressed and sent from the MFP 102 to the provider side. In this case, it is difficult to perform prepress processing such as imposition, but there is an advantage that security can be strengthened by embedding a password when creating compressed data.

  Alternatively, the above-described transmission methods 1 to 3 may be used properly according to the situation or may be combined occasionally.

  Note that the job submission HTML file transfer request timing is shown in FIG. 17, but in a normal printer driver, the processing was sequentially performed as described above. However, in this embodiment, the job submission browser is always executed again. Since the screen is called and printing is started again, the client computer 103 starts up the web server 751 of the MFP 102 immediately after clicking the OK button 801 of the driver in FIG. At the same time, the time when the user sets the job ticket by starting the browser on the client computer 103 is used effectively, and the processing is completed by the time the print button is clicked on the job submission screen. The method of feeding the MFP102 the PDL data desired job ticket together with ring is also possible.

  Alternatively, in FIG. 17, the PDL data is registered in the hot folder unit 752 in advance and it is confirmed that the print data has been registered in the server (so that the registration is notified from the server), and then the HTML file is stored. You may make it request. In this case, since the PDL data is already registered in the server, only the job ticket is transmitted.

  In response to this, the web server unit 751 in the MFP 102 transmits a job submit screen (HTML file) to the client, thereby causing the client to display the job submit screen (S711), and the operator re-adds the desired job ticket. Can be changed. When the PDL file in step S705 is created, the PDL file and the changed job ticket are transmitted to the hot folder section 752.

  Returning to FIG. 18 again, regarding the job setting information (job ticket) 932, for example, when outputting to the MFP 102, the function is small as shown in FIG. 18, but the provider key 912 or the provider key 913 is changed. When clicked, FIG. 19 is displayed in the part of job setting information (job ticket) 932, and each function can be selected.

  Hereinafter, the role of each manager on the provider side shown in FIG. 1 will be described.

[Process Manager 111]
In general, a centralized management system called a management information system (MIS = Management Information System) supports management planning and management through the collection, processing, and reporting of production-related data, accumulates information, and is necessary when necessary. Can be provided to the department.

  The process management manager 111 is a computer that is the center of this management information system. In the past, information that has been unable to be centrally managed due to restrictions on human ability is centrally managed by creating a database of information using a computer. It plays a role.

  The data stored in the process management manager 111 is used to instruct and manage work processes so that workers can work efficiently by scheduling decision-making applications, in particular, products. Used to enhance.

[Order / Submission Manager 112]
The order and submission manager 112 shown in FIG. 1 is a computer for placing and receiving orders via the Internet as an intermediary for so-called electronic commerce (EC).

  In addition, when viewed from the user side, the order receipt / entry manager 112 has an electronic store using the Internet, and after performing user authentication, the desired file is sent as electronic data together with a desired setting. Job ordering is performed.

  In the case of the transmission method 1 described above, a case of electronic submission using a general web browser is assumed.

  An example thereof will be described with reference to display screen examples shown in FIGS.

  20 to 27 are diagrams showing transition states of the electronic submission processing screen by WebBrowser displayed on the display device of the client computer 103 shown in FIG.

  On the user side, the web browser opens a service screen (FIG. 20) provided by the provider side, and the registered user inputs a user ID (for example, E-mail Address), a password, and the like.

  In the case of a new user who visits this website, selecting “New” and instructing the key 1009 next moves to an input screen as shown in FIG. Fill in the required information (name, company name, address, telephone number, facsimile number, e-mail address, etc.) and register.

  In FIG. 21 and the like, reference numeral 1010 denotes a cancel key, which is instructed when the site is terminated. Here, an example of simply filling in necessary items was used, but it is widely known to perform double-triple checks such as identity verification procedures and account opening procedures in order to increase security. Reference numeral 1009 denotes a Next key.

  Next, on the screen shown in FIG. 22, the user attaches electronic data to be printed by dragging and dropping, etc., fills in the desired items in the comment field as necessary, and then instructs the key 1009 (FIG. 28 described later). In step S1054), the screen shown in FIG. In the screen shown in FIG. 23, job setting information called a job ticket is input (step S1055 shown in FIG. 28 to be described later), and the next key 1009 is designated to shift to the screen shown in FIG.

  On the screen shown in FIG. 24, a desired finishing process is selected (step S1056 shown in FIG. 28 to be described later), and the next key 1009 is designated to shift to the screen shown in FIG.

  In addition, on the screen shown in FIG. 25, selection of the presence / absence of proof print 1020, the necessary proof mode (select one or a plurality of proof expression methods 1021), archive information, etc. are input (step shown in FIG. 28 described later). In step S1057), the next key 1009 is designated to shift to the screen illustrated in FIG. Further, on the screen shown in FIG. 26, information on the desired delivery date is input (step S1058 shown in FIG. 28 described later), and the next key 1009 is designated to shift to the screen shown in FIG.

  In the screen shown in FIG. 27, the approximate cost is shown, and the user can place a temporary order if the user is satisfied with the fee. Here, the calculated cost is the contents of the job ticket such as new user and customer, job size, number of copies, finishing processing method, proofing method and number, archiving and reprint information, or short delivery time Since the user can see an approximate cost before provisional ordering, it is possible to avoid trouble due to cost. If the user does not like the cost, each information tab (customer information tab 1001, document information tab 1002, job information tab 1003, post-processing information tab 1004, proof & archive information tab 1005, delivery information tab 1006) or return. It is also possible to change the setting using the key 1008, the next key 1009, etc., and calculate the approximate cost again.

  Then, by pressing (instructing) the OK key 1011, provisional ordering processing can be performed (Yes in step S <b> 1060 shown in FIG. 28 described later). Note that because of the provisional ordering process, it is possible to change the setting of the job ticket even at the time of proof described later.

  In this way, the job accepted by the order / submission manager 112 is notified of the information to the process management manager 111. Upon receipt of the information, the process management manager 111 starts managing the job. JDF data is issued to it.

  It is assumed that the service screens shown in FIGS. 20 to 27, the check program for the input items, and the like are uploaded in advance on the provider side.

  A sequence shown in the flowchart shown in FIG. 28 shows these series of operations.

  FIG. 28 is a flowchart showing an example of a job order processing procedure in the image processing system according to the present invention, and corresponds to the processing procedure based on the browser screen shown in FIGS. Note that S1051 to S1062 correspond to the steps on the browser side on the client computer 103 side, and S1073 to S1078 correspond to the steps on the order receipt / input manager 112 side.

  On the job provisional order screen sequentially displayed from the web server unit 1071 on the provider side, the above input operation (Web Browser activation (S1051), ordering screen is opened (S1052), customer information input (S1052)) until the user approves the provisional order. S105), file selection (S1054), job ticket input (S1055), finishing processing input (S1056), proof archive information input (S1057), delivery information input (S1058), cost confirmation (S1058) ) Is repeated until the user approves the temporary order (S1060). Orders and submission money from the user for jobs that include print instructions And transmits it to the hot folder section 1072 of the turbocharger 112. This hot folder part may be provided for each user.

  Then, the order / entry manager 112 side always monitors the presence or absence of a job in the hot folder by polling (S1073), and if it is determined that there is a job (S1074), confirms whether or not the job can be accepted. If permitted (if acceptable), the job is accepted (S1076), the accepted job is transmitted to the process management manager 111, and an “accept” message is sent to the user. On the other hand, it transmits on the web screen (S1078).

  On the other hand, if acceptance of the job is not permitted in step S1075 (if it cannot be accepted), a “reject” message is transmitted to the user on the web screen (S1077).

  On the user side, the “accept” or “reject” message screen provided from the web server unit 1071 is displayed on the web browser (S1061, S1062), and the process is terminated.

  Next, in the case of the transmission method 2) or 3), if the MFP itself is registered with the service center or provider at the time of installation or maintenance of the MFP 102 and a necessary contract is made in advance, the service center or the The orderer can be identified by only confirming the registration of the MFP 102 on the provider side, so that the troublesome work described above does not have to be performed, and the MFP 102 in the user environment in a unified format as shown in FIG. Since the same screen can be used when ordering to the provider side or when placing an order with the provider side, mistakes in ordering work are reduced.

[Original Editor / Scan Manager]
The document editing / scanning manager 113 shown in FIG. 1 is in charge of the document editing process and the document reading (scanning) process by the process management manager 111.

  First, in the manuscript editing process, a plurality of files sent from the user are merged with respect to the job, page insertion / deletion, layout according to the user's instructions, or the post-processing of the request in advance visually. The purpose is to make it visible.

  FIGS. 29 to 31 are schematic diagrams showing an example of files A to F transmitted from the user to the provider environment 110 from the user environment 100 shown in FIG. .

  In the example shown in FIG. 29, the submitted job from the user consists of file A (File-A) to file C (File-C). The file A wants to be output as it is by the user, and the file B and file C want to output 2 in 1 by the user. In such a case, since the output size and the like are required at the time of document editing, the user needs to instruct those sizes. In addition, when the order of output must be taken into account, the user needs to instruct the order at the time of manuscript submission.

  In the example shown in FIG. 30, the submitted job from the user is a single file called File D (File-D). The file D is desired to be output by a user to a specific medium such as a tab sheet and post-processed such as punching and stapling. In this way, even if the document is submitted as a single file, if it is desired to output to a specific medium such as a tab sheet and post-processing such as punching or stapling, the tab itself is to be edited at the time of manuscript editing. Since information and media information such as tab sheets are necessary, and post-processing information such as punching is also necessary, the user needs to instruct such information at the time of manuscript submission.

  Further, in the example shown in FIG. 31, the submitted job from the user consists of file E (File-E) and file F (File-F). The files E and F are desired for case binding by the user and have different paper sizes. As described above, even when the paper size to be output is different, information such as the paper size is required when editing the document. Therefore, the user needs to instruct such information when the document is submitted.

  Note that the above-described various information instructions from the user are performed from the ordering screen described later in steps S1055 and S1056 shown in FIG.

  In this way, the user's submission file itself does not necessarily match the user's finished image, so the image processing system side must edit according to the user's instructions, and is responsible for this editing process. Is the document editing / scanning manager 113.

  In addition, since the plurality of files sent from the user are not necessarily the same application or the same type of file, it is necessary to make one file. Shall do.

  The above-described editing process in the document editing / scan manager 113 is performed by a program in the document editing / scan manager 113 based on editing information instructed by the user at the time of manuscript submission (without editing work by an operator). And / or by an editing operation using various applications by an operator from the client computer 103.

  On the other hand, the manuscript editing / scan manager 113 controls the scanner 126 and the scanners of the MFPs 124 and 125 with respect to the manuscript reading operation (scanning). Alternatively, it functions as a computer for performing quick copy in cooperation with the printer unit of the MFP, and when an input from a user is a paper document, an operator also digitizes the paper document. use. Specifically, first, the scanner driver is activated from the document editing / scan manager 113.

  FIG. 32 is a schematic diagram illustrating an example of a GUI (Graphic User Interface) of the scanner driver for instructing the scanning operation of the MFP 102 illustrated in FIG.

  In the scanner driver GUI shown in FIG. 32, a target scanner is selected by a source device name 1222, desired parameter settings 1224-1233 are set, and a preview key 1236 or a scan key 1237 is clicked (instructed by a pointing device or the like not shown). ) Starts reading the image. If the cancel key 1238 is clicked (instructed by a pointing device (not shown) or the like), the image reading is stopped. Further, when the property key 1223 is clicked (instructed by a pointing device or the like not shown), the property setting screen for the scanner selected by the source device name 1222 is displayed.

[Comp Proof Manager]
The comp / proof manager 114 shown in FIG. 1 is generally used for two purposes: layout confirmation and color confirmation. In the case of a black and white document, only the former confirmation is used. Confirmation is required.

  In the printing industry, there is colored output for the purpose of presenting to advertisers before entering the plate making and printing process called Color Comprehensive Layout. Recently, digital color processed by DTP or CEPS has been used. A color hard copy obtained by outputting an image with a color printer or a color plotter is used in the above-described color comp.

  In on-demand printing using a printer, the same color printer (or black-and-white printer) can be used to check the layout corresponding to the comp, simple color checking, and detailed color checking equivalent to the proof. Therefore, these confirmation operations are collectively processed by the comp-proof manager 114.

  FIG. 33 is a flowchart showing communication between the comp-proof manager 114 and the user-side computer shown in FIG. 1 and proof creation processing by the comp-proof manager 114. S1501 to S1510 show user-side work steps, S1521 to S1532 show control processing steps on the comp / proof manager 114 side.

  The comp / proof manager 114 also has a web server unit 1541 similar to the order / submission manager 112 (may be shared with the web server 1071 of the order / submission manager 112 shown in FIG. 28). Regarding a job managed by the process management manager 111 in the proof process, it is determined in step S1521 whether or not the user has requested a proof (that is, requested by the proof setting in step S1057 shown in FIG. 28). If it is determined that the process has not been performed, the process ends.

  On the other hand, if it is determined in step S1521 that the proof is requested, the process proceeds to step S1522 and the subsequent steps, and the service is provided to the user side (calibration expression is performed) by the requested proof method (calibration expression method).

  That is, in step S1522, it is determined whether or not thumbnail web display is requested as a proofreading expression method. If it is determined that the request is requested, a thumbnail screen is displayed from the document editing / scanning manager 113 in step S1523. The created thumbnail image is uploaded to the web server unit 1541 so that only authorized users can display it. Thereby, the user can confirm the completed image on the web.

  34 to 38 are diagrams showing examples of confirmation screens by the comp-proof manager 114 shown in FIG.

  These confirmation screens are provided with a page order / print order switching button 1601, a page unit property (attribute setting) key 1602, a document unit property key 1603, and a job unit property key 1604. The paper size and media type can be switched in units of documents and jobs, the number of N-ups (reduced layouts), the order of placement, etc. can be determined, and the presence and type of finishing can be set.

  Further, even when a plurality of manuscripts submitted by the user are different types of applications and files, they can be displayed as thumbnails on the confirmation screen by dragging and dropping them.

  For example, FIG. 34 and FIG. 35 correspond to the example displayed in page order, and chapter 1 (Document-001) and chapter 14 are arranged in 2in1, but the others are arranged in 4in1, This is an example in which the number of arrangements is changed in units of (document).

  FIG. 36 corresponds to an example in which the page order and print order switching buttons 1601 are switched and displayed in the print order, and the print arrangement in the case of saddle stitching (booklet) can be seen. Next, FIG. 37 corresponds to an example in which the medium is switched in units of pages using tab paper, and the position of the hole can be confirmed on the thumbnail even when an instruction for punching is made at the same time. FIG. 38 corresponds to an example of case binding, and it can be confirmed that a cover having a cover that is as large as the spine is used.

  The display windows of the confirmation screens shown in FIGS. 34 to 38 are composed of a folder screen showing a file structure and a thumbnail screen. When one page of the thumbnail screen is double-clicked, a preview image in page units is displayed. A page-by-page enlarged display is also possible.

  In the confirmation screens of FIGS. 34 to 38 described above or the display screen of a PDF file (PDF file downloaded from the web server unit 1541) (not shown), the user confirms the proof and confirms that the proof confirmation is OK. Judgment.

  If the proof is OK, an e-mail indicating that the proof is OK (instructing the shift to the printing process) (a predetermined address assigned to the comp proof manager 114, the address of the person in charge) Etc.).

  On the other hand, if it is determined that the proof confirmation is not OK (NG), the user indicates that the proof is NG (instructs recalibration without proceeding to the printing process) and the proof NG location and comment. Send the entered email.

  The comp-proof manager 114 that has received this e-mail ends the processing and proceeds to the printing (printing) step when the proof confirmation result is OK (instruction for shifting to the printing step). On the other hand, when the proof confirmation result is NG (instruction for recalibration is not made without going to the printing process), the operator on the image processing system side again reads the document according to the NG comment from the user. Redo the editing, document processing, and proof printing.

  As described above, by providing the user with the thumbnail confirmation screens and PDF files (not shown) shown in FIGS. 34 to 38 as proofing means, the user can easily and online without performing actual printing. Providing reliable output predictions, making it easy to make various changes during proofing after submission, reducing the burden of careful checking at the time of submission, which was previously burdened by users, and providing customers with cheaper output Can be done in a short time.

  On the other hand, if it is determined in step S1522 that the thumbnail web display is not requested or after step S1523, the process proceeds to step S1524 to determine whether a PDF file is requested as a proofreading expression method. If it is determined that a PDF file is requested, in step S1525, a PDF file is created using, for example, Acrobat Distiller of Adobe, etc., and is presented to the user in a method requested by the user (for example, , Browsing on the web, uploading to an ftp site, or setting to attach to an E-mail to the user if the file size is small).

  On the other hand, if it is determined in step S1524 that a PDF file is not requested or after step S1525, the process proceeds to step S1526, where the thumbnail image, the URL of the website where the PDF file is uploaded, the attachment of the PDF file, etc. are performed. The electronic mail (E-mail) is transmitted to the user (S1529).

  On the other hand, in step S1501, the user environment 100 that has received this e-mail determines in step S1502 whether the user wants to perform thumbnail display, and if it determines that the user wants to perform thumbnail display, in step S1503. Then, a web browser is started, a URL is input, and a user ID and a password are input on a screen provided by the web server unit 1541 to obtain a thumbnail screen from the web server unit 1541.

  On the other hand, if it is determined in step S1526 that the output is a proof output, a proof output is performed in step S1527, and it is determined whether or not the shipping instruction is a mail instruction (S1528). If so, the process proceeds to another delivery process.

  In step S1504, the thumbnail screen (FIGS. 34 to 38) acquired from the web server unit 1541 is displayed and browsed, and the process proceeds to step S1505.

  On the other hand, if it is determined in step S1502 that thumbnail display is not performed, the process proceeds to step S1505.

  In step S1505, if the user obtains a PDF file, the process advances to step S1506, the Pdf file is downloaded from the web server unit 1541, and the process advances to step S1508.

  On the other hand, if the Pdf file is not obtained in step S1505, the process proceeds to step S1508.

  Next, in step S1508, the user confirms the proof, and if the user determines that the confirmation of the proof is OK (instructing the shift to the printing process), the process proceeds to step S1510 as it is.

  On the other hand, if it is determined in step S1508 that the proof confirmation is not OK (NG) (re-calibration is instructed without proceeding to the printing process), in step S1509, the user specifies the proof NG location and comment. Then, the process proceeds to step S1510.

  Next, in step S1510, an e-mail indicating a proof confirmation result (instruction for shifting to the printing process or an instruction for recalibration without shifting to the printing process) is created and transmitted to the comp / proof manager 114. .

  When the proof is NG, the user attaches the NG portion of the proof and the comment data input in step S1509 to the e-mail or describes them in the body of the e-mail. The information indicating the proof OK / NG may be configured to be described in the body of the e-mail, or may be configured to describe a character string indicating OK / NG in the title of the e-mail. .

  On the other hand, when receiving the e-mail (S1530), the comp / proof manager 114 determines whether or not the proof confirmation result is OK in step S1531, and the proof confirmation result is OK (to the printing process). JDF data, which will be described later, is rewritten so as to end the process and proceed to the printing process.

  Note that the determination in step S1531 may be configured such that the program determines from the title of the received e-mail, or the person in charge is notified that the e-mail has been received, and the person in charge is informed from the contents of the received e-mail. The person in charge may make a judgment and the person in charge may input whether or not to confirm.

  On the other hand, if it is determined in step S1531 that the proof confirmation result is not OK (NG) (re-calibration is instructed without proceeding to the printing process), the process proceeds to step S1532, and the operator on the image forming system side In accordance with the NG comment from the user, the manuscript editing process, the document process, and the proof print process are performed again, and the process returns to step S1521.

  In FIG. 33, the confirmation result of the proof from the user is sent by e-mail in step S1510. However, the person in charge of the image processing system is contacted by telephone, FAX, etc. A person may judge OK / NG of proof and input OK / NG.

[Delivery / Shipping Manager]
The delivery / shipment manager 118 shown in FIG. 1 is linked to services such as courier, courier, and mail, and manages the current delivery status and arrival schedule from the delivery tracking number and airway bill number. Computer.

[Job flow]
Here, returning to FIG. 1 again, an actual data flow in the image processing system on the provider side of the present embodiment will be considered. Data is exchanged between the respective computers and devices, and the process management manager 111 manages all of them.

  The transferred data is in a format called PPF (Print Production Format) in CIP3 (International Co-operation for Integration Press and Postpress: a collaborative organization for plate-making, printing, and post-processing print workflow integration). A new format called JDF (Job Definition Format) in CIP4 (International Co-operation for Integration of Processes in Press, Press and Postpress: Joint organization for plate making, printing, post-processing processes and processing integration) It is.

  PPF is a format for integrating all printing workflows of prepress, press, and postpress, and exchanging processing and management data between each process, and is based on PostScript (registered trademark), and management information It is a standard format based on PostScript that handles various information such as adjustment of ink and ink, designation of cutting position, etc. to stabilize quality, reduce errors, speed up processing, and efficiently operate production facilities. .

  On the other hand, JDF is a format in which prepress work information and control attributes called PJTF (Portable Job Ticket Format) proposed by Adobe have been added to the control properties of PPF. It lists integration, collaboration between production and process management managers, and compatibility with existing systems.

  JDF follows the architecture that is called Job Ticket, which is a specialty of PJTF, and executes the necessary processing in each process sequentially for history, work instructions, management information, etc. It is a mechanism to pass on to the next process.

  Further, in JDF, XML (extensible Markup Language) is used as a language for constructing a job ticket (work instruction). In JDF, a template that describes an array of XML elements and attributes called a schema is defined, and XML data is rewritten in each step according to the defined schema. This situation is shown in FIG.

  FIG. 39 is a diagram for explaining the process management processing by the process management manager 111 shown in FIG. 1, and shows how JDF data is rewritten in each process.

  As shown in FIG. 39, a JDF application 2902 in the process management manager 111 creates JDF data for a job 2901 submitted to the order receipt / submission manager 112.

  The created JDF data includes a process management manager 111, an order / entry manager 112, a manuscript editing / scan manager 113, a comp / proof manager 114, a print manager 115, a post-processing manager 116, a file storage manager 117, and a delivery / shipment manager. Rewriting is performed at 118.

  In the example of FIG. 39, the print manager 115 and the post-processing manager 116 are illustrated, and the exchange of JDF data is translated by the JDF parser 2904 (or JDF parser 2907), and the information in each manager is displayed. Added, deleted, modified. 2903a to 2903e are JDE data. 2905 is a PDL controller, 2906 is a printer I / F, and 2908 and 2909 are finisher I / Fs.

  In this exchange of information, even if the actual print output (paper output) is processed offline (by the operator manually), the job processing status is written to the JDF data from each device via the JDF parser. The job management manager 111 sequentially manages each of the JDF data transmitted to the bucket relay system, so that the status of each job can be viewed in a list.

[Management of print jobs in Process Management Manager]
40 to 43 are schematic diagrams showing a print process management screen provided by the print manager 114 shown in FIG. 1, FIG. 40 is a job status screen in the print process, and FIG. 41 is a device in the print process. FIG. 42 and FIG. 43 are job submission screens in the printing process.

  Note that the operator uses the IP address of the web server on the process management manager 111 side (for example, 192.168.100.11. DNS is supported) in the URL address portion of the web browser on the client computer in the provider environment. If the server name is entered in the environment, the service screen is read in advance.

  This service tool (service screen) includes a scheduling tab 3001 for scheduling between managers, an ordering tab 3002 for confirming the order status by the order / entry manager, an editing tab 3003 for manuscript editing, and a customer by the proof manager. Proofing tab 3004 for managing the approval status of proofs, Printing tab 3005 for managing print jobs and submitting print jobs, Finishing tab 3006 for managing post-processing steps by the post-processing manager, and job archiving by file storage manager An archiving tab 3007 for managing the status, a delivery tab 3008 for managing the delivery slip and delivery status by the delivery dispatch manager, and a scan job by the scan manager When a printing tab 3005 or the like is selected and the printing tab 3005 is selected, a web server on the print manager 115 side (which may be the same as the web server on the process management manager 111 side) is accessed. A job status screen in the print process 40 is read.

  A print process management screen (service screen with the printing tab 3005 selected) shown in FIGS. 40 to 42 includes a job status key 3011 for managing jobs, a device status key 3012 for managing print devices MFP 124 and 125, and a print job. And a configuration key 3014 for performing various settings such as registration of printers and cluster printers are provided. FIG. 40 corresponds to the case where the job status key 3011 is selected. Corresponds to the case where the device status key 3012 is selected, and FIGS. 42 and 43 correspond to the case where the job submit key 3013 is selected.

  First, in the job status screen shown in FIG. 40, reference numeral 3021 denotes a device display, a device name 3021-1 such as an MFP on the network, a device icon (the icon changes depending on the status) 3021-2, and the statuses thereof. (Ready, PaperJam, Printing, etc.) 3021-3 is displayed.

  Next, 3022 is a job status display, which can monitor the status of each job in the server, and can be used for Spooling (receiving data before RIP), Ripping (during RIP), Wait to Print (waiting for Print), or It is expressed by printing (in printing) or the like. In addition, jobs that are instructed to stand by inside the server at the time of job submission are held as “Hold” before being RIPed. If an error or jam has occurred, it is displayed to that effect and printed to inform the user, and then passed to the next job history (finished job). The status of each network device is dealt with by inquiring the server every predetermined period and / or notifying the server when the status of each network device changes.

  Reference numeral 3023 denotes a job history display. The job history can be viewed. The job history is displayed when the job ends normally, and Canceled when canceled halfway.

  Further, in the job status display 3022 and the job history display 3023, 3024 is a detail key. When this key is clicked (instructed by a pointing device or the like not shown), the detailed status of the job being executed or the job after completion can be grasped. Describe the job name, target printer, job status, job priority, job ID, client name, job page number, number of copies, paper size, estimated output time, or request from the client to the operator. Comments to be displayed are displayed. However, the predicted output time is merely a predicted time, and is calculated based on the current spool order, RIP predicted time, printer speed, or the like.

  Furthermore, in the job status display 3022, reference numeral 3025 denotes a control key, which can be controlled only by a person (for example, an administrator) who is given a certain privilege for each of these jobs. This is for instructing to cancel the job 3025-1, pause the job (pause or hold the job) 3025-2, resume the job (release the pause job or hold job) 3025-3, or the like.

  In the job history display 3023, reference numeral 2761 denotes a control key which can be controlled with respect to the job in the job history display 3023. From the left, the job archive (the job is stored in another location on the network). Function) 2761-1, job deletion (job deletion) 2761-2, job reprint (reprint job) 2761-3, and the like. Based on these instructions, the operator can handle the server.

  In addition, a standardized database called MIB (Management Information Base) is built in the network interface portion in the MFPs 124 and 125 or the printer 107, and it is connected to the network via a network management protocol called SNMP (Simple Network Management Protocol). By communicating with the computer, it is possible to exchange necessary information with the computer regarding the state of devices connected to the network such as the MFPs 124 and 125.

  For example, it is detected what type of finisher is connected as the equipment information of the MFPs 124, 125, status information is detected whether an error or jam is currently occurring, whether printing is in progress, idle, etc. It is possible to obtain all static information such as 125 equipment information, device status, network settings, job history, usage status management, and control. By using this MIB, the print manager captures the status of the MFP or the like as needed and updates it as an HTML file, so that the client can always view the status.

  When the device status key 3012 is clicked (instructed by a pointing device (not shown) or the like), the device status screen shown in FIG. 41 is displayed. The device status display 3031 displays the paper size installed in the device and its replenishment status (each paper stacker or It is possible to check the remaining amount of paper in the cassette and to check the status of accessories such as finishers installed in each device in advance. However, the remaining amount of paper is detected by a sensor for that purpose, and it is difficult to detect it with the accuracy of one sheet of recording paper. For example, the minimum unit is about 10 sheets (however, the absence of paper can be reliably detected). ). A detail key 3033 is clicked (instructed by a pointing device (not shown) or the like), and a detailed status of the device (for example, color / monochrome, resolution, printing speed, etc.) is displayed.

  Also, when a job submit key 3013 is clicked (instructed by a pointing device or the like not shown), a job submit screen shown in FIG. 42 is displayed.

  The method for using the job submit screen is the same as that of the printer driver described above, but this does not open the file on the client computer with the application (without instructing printing on the application), and directly throws it into the print manager 115 (the print target). For transferring or copying the following additional information with the document file).

  Normally, a printer driver has two roles, one of which is to start up data with an application on a client computer and convert that data into PDL data such as PostScript (registered trademark) (or PCL). Another role is to throw the converted data into the print manager 115 (or printer). This is because the conventional RIP processing can only handle one type of RIP processing.

  On the other hand, job submission is only a process of throwing a job together with a job ticket using GUI, but in recent years, not only PS but various formats (for example, pdf, tif, jpg, etc.) ) Data that can be RIP processed by the same software RIP module appears, or the print manager 115 has a plurality of types of software RIP modules (for example, PS and PCL). Even if the RIP module can be switched and used, not only one type of PDL but also various formats (for example, pdf, tiff, jpg, etc.) and various PDL data can be sent directly to the print manager 115. Performs RIP processing in the same way as one PDL data and expands to bitmap data It has become possible.

  Also, if the printer has a RIP processing function that handles only PS data instead of bitmap data for the convenience of the interface of the MFP 124 (or MFP 125), the print manager 115 performs bitmap processing by the RIP processing. After expanding the data, the image is compressed with JBIG or G4 (CCITT), and a header such as PS (header indicating PS data) is added to the data and output to the MFP. Printing of these various format data can also be realized for a printer.

  As a setting item added by job submission, reference numeral 3041 denotes a transmission destination selection column for selecting a target output destination. Generally, it is possible to set the above-described MFPs 124 and 125, or a cluster printer combining them. When a printer that virtually combines a plurality of printers called cluster printers is selected in the transmission destination selection column 3041, settings can be made for each printer as shown in FIG. In addition, the GUI of the setting item switching key 3042 is changed.

  3044 is a column for selecting a file, and the file name may be directly specified together with the directory. In general, the browse button on the right selects a job file on the server's own computer (or in the network). It will be.

  When such settings are made and the print key 3043 is clicked, the set contents and the designated file are transferred to the print manager 115 and added (queued) as a print job.

  A setting item sent together with the selected file is called a job ticket, and is a setting item as shown by 3045. 42 and 43, the setting items in the general settings (General) are displayed, but the setting items are classified by the setting item switching key 3042 (general settings, job control, finishing, image processing settings, color settings). 44 to 47, different setting items (job control, finishing, image processing setting, color setting, etc.) are displayed as shown in FIGS. At the same time, it is transmitted to the print manager 115 and used for RIP processing, printing, post-processing, and the like.

  For example, in this embodiment, the detailed setting items of the job ticket of each classification are classified into several as follows, and various settings are possible.

1. General settings (General): Number of copies, paper size, paper feed stage, media type, presence / absence of both sides (3045 shown in FIGS. 42 and 43)
2. Job control (Job): Job priority, job save status, etc. (see FIG. 44)
3. Finishing: Staples, punches, booklets, etc. (see Fig. 45)
4). Image processing setting (ImageQuality = IQ): Sharpness, brightness, toner reduction setting, etc. (see FIG. 46)
5). Color setting (Color): gamma conversion table setting, ICC profile setting, etc. (see FIG. 47)
The detailed setting items of the job ticket shown in 1 to 5 can be set for each printer when cluster printing is performed by combining a plurality of printers as shown in FIG.

  Furthermore, this job ticket has not only the setting items unique to each device, but also has the advantage that the operation can be carried out smoothly if prepared in advance. A key group 3044 having a save key for saving the job ticket (for reusing the job ticket), a save as key that can be saved with a new name, and a delete key (not shown) for deleting the job ticket is prepared. Yes. The key group 3044 also includes a file name input area for selecting a print file from its own computer or a network accessible by the user, a browse key, and the like.

  A job ticket reset key 3046 is prepared so that the job ticket setting can be returned to the default state.

  As described above, the processes in the printing industry and the POD market are categorized, and the order, submission, manuscript editing, proofing, printing, post-processing, file storage, delivery / shipping, scanning, etc. for the job By classifying each process into an optimum schedule in consideration of an efficient work procedure, order, order with other jobs, and the like, efficient process management can be performed.

  Moreover, efficient process management can be performed by displaying the schedule classified into each process as a list.

  In addition, for each job, order order, delivery date priority, cost priority, quality priority, etc. are provided, and adjustments with other jobs are performed to schedule the whole so that output that meets customer needs is performed. Is possible.

[Second Embodiment]
In the first embodiment, whether to output to the MFP 102 or to place an order is left to the user's intention, and the order function (order button or order icon) is consciously activated.

  In the second embodiment, all functions that can be processed inside the MFP and functions that can be ordered by the outside are displayed on the job submission screen using the MFP operation unit, printer driver, browser, etc. The MFP itself determines whether the function is selected and output from the MFP in its own environment according to the set function or whether to place an order with an external provider.

  FIG. 48 is a flowchart showing an example of a second job order processing procedure in the image processing system according to the present invention. Note that S3401 to S3406, S3411, S3412, S3421 to S3425, S3431 to S3435, and S3441 to S3445 indicate respective steps.

  It should be noted that the function information from each provider is downloaded and registered in advance in the service center 150 (S3421, S3431, S3441), and when the function screen is displayed, the registered function is displayed.

  The inquiry method from the MFP 102 to the service center 150 may be inquired every time the operation unit screen is opened as shown in FIG. 7, and if it takes time to access each time the operation unit screen is opened, the power source of the MFP 102 as shown in FIG. The service center 150 is preliminarily inquired about a support function (3411) at the time of input or periodic polling (S3401), and is displayed immediately when the user displays a function selection screen. .

  At this time, in addition to the functions supported by itself, the MFP 102 displays the logical sum of the functions supported by all providers (provider A to provider Z in FIG. 48) that mediate at the service center. Or display all the functions for each provider, and displays them without distinguishing between the output from the MFP 102 and placing an order to the outside on the operation unit or UI (S3402).

  The user selects and sets a desired function for the displayed function (S3403). At this time, the MFP 102 determines whether or not the set function can be processed by itself (S3404), and if possible, reflects the set function in the MFP 102 (S3405) and performs print output (S3406). The process is terminated.

  On the other hand, if a function outside the support range has been input in step S3404, an appropriate provider is selected at the service center 150 (S3412), and an order request is sent to the provider that can support the function via the service center. (S3422, S3432, S3442) or the MFP 102 issues an order request directly to a provider capable of supporting the function. Note that steps S3423 to S3425, S3433 to S3435, and S3443 to S3445 correspond to desired function setting processing, print bookbinding service processing, and delivery processing.

  On the other hand, the requested provider performs process management taking into account the desired delivery date, desired quality, or desired cost, and if that meets the user's wishes, a job order is established and the desired setting function is reflected. Start the print service. As soon as the output is ready, the provider can send and deliver the job to the user, and the user can receive the output.

  FIG. 49 is a diagram illustrating an example of a job setting operation screen displayed on the operation unit of the MFP 102 illustrated in FIG. 1. FIG. 49 illustrates an example of an operation screen in which COPY and order are automatically determined on a tab, It is configured so that it can be performed without being conscious of the difference between the output setting in the order and the order setting.

  FIG. 50 is a diagram showing an example of a job ordering operation screen displayed on the client computer 103 shown in FIG. 1, and is an example of a job submission screen during printing.

  As shown in FIG. 50, in the present embodiment, functions not supported by the MFP 102 are also displayed at the same time, and it is determined according to the user's setting whether to automatically print by himself or to place an order externally. It is configured to be possible.

[Third Embodiment]
In the first embodiment, the copying operation and the network printer operation among the operations of the MFP have been mainly described. However, as already described, the MFP has the following functions (A) to (I). .

  The MFP shown in this embodiment includes (A) a copy function, (B) a network scanner, (C) a network printer, (D) a facsimile transmission function, (E) a facsimile reception function, (F) a box reception function 1, (G ) Box reception function 2, (H) Box transmission function 1, and (I) Box transmission function 2.

  As the reading system will be described in the fourth embodiment, the box transmission function will be described here.

  Even when a user has already registered a job in the memory box of the MFP 102 as a primary storage for a scan or print job, the user can output it to his / her MFP 102 or request an order from a service provider as in the first embodiment. Is possible.

  There are two main ways to use memory boxes. The first is when the user himself / herself stores one or a plurality of jobs and outputs them all at once later. The other is a case where a user stores a job, and another user inputs a user ID and password transmitted in advance and retrieves the stored job (print output).

  In the former case, the job to be stored includes scanned data or data that is intended to be stored in the memory box without printing from the client computer 103 to the memory 2211 of the MFP 102. In the case of outputting all at once later, sometimes it is possible to collect scan data and computer data together and output them at once. Therefore, if this function is used in the case of an order request composed of a plurality of jobs, or in the case of mixed data of scan and electronic data, it is possible to place an order with a service provider collectively.

  Next, in the latter case, the person who stores the job and the person who places the order can be separated. Usually, withdrawals are required to place an order, so it may be confusing if anyone can place an order, so the person who actually creates the job and stores it in memory and the test print It is considered that this box function is effective in an environment where it is better to set the person who confirms the ordering action by using a preview and confirmation.

[Fourth Embodiment]
In the first embodiment, the example of the embodiment has been described specifically for the print service, but the service content of the provider in the ASP is not limited to the print service.

  As an example, as shown in FIG. 51, in the provider environment 110, providing an OCR (Optical Character Recognition or Optical Character Reader) service 181 and a translation service 182 is also included in this embodiment.

  FIG. 51 is a diagram showing an example of an image processing system according to the fourth embodiment of the present invention. The same components as those in FIG. 1 are denoted by the same reference numerals.

  FIG. 52 is a diagram showing an example of a scanner driver setting screen in the image processing system shown in FIG.

  As shown in FIG. 51, using a scanner of the MFP 102 and the client computer 103 in the user environment 100, a service that applies OCR to a paper document, or an electronic document or data that has been subjected to OCR. Translation service for

  For example, in the scanner driver shown in FIG. 32, when the menu of the OCR function 1281 and the translation function 1282 is provided as shown in FIG. 52 and the user selects these, the service center is the same as in the first embodiment. Or order the service from the provider.

  The ordered provider performs OCR service and translation service according to the set function, and if the output is physical, it is delivered using a truck service, etc. This is notified to the MFP 102 or the client computer 103 in the user environment via the.

  When the data for which the translation service has been completed arrives at the MFP 102, the service end is notified, and the MFP 102 can print out the data.

[Fifth Embodiment]
In the above-described embodiment, an example in which one of the MFP 102 and the order to the service provider is selected from the alternative has been described. However, not only one of them but also both the print (or copy) and service to the MFP 102 at the same time. A function of placing an order with a provider may be provided.

  Or, regarding service providers, we were thinking of placing an order with only one company, but it is also possible to place an order with two or three companies at once to distribute a large number of copies. .

[Sixth Embodiment]
In the first embodiment, an example in which a web browser is used to output from one printer driver to its own MFP and print orders to some provider environments has been described. Think about how to make use of.

  53 and 54 are views showing examples of printer driver property screens in the image processing system according to the sixth embodiment of the present invention. The same components as those in FIGS. 13 and 14 are denoted by the same reference numerals. It is.

  In this embodiment, when selecting a new port on the property screen of the MFP 102 in FIG. 53A, for example, the URL of provider A is selected as the server URL, as shown in FIG. 53B. This URL may be the URL of a web ordering / ordering screen held by the order receipt / submission manager 112 in the provider A environment, or may be the URL of a web server held by the print manager 115, the actual MFP 124, or the MFP 125. Absent. As a result, a web submission screen can be opened via the Internet, and can be output to the MFP 124 or the MFP 125 compatible with IPP (Internet Printing Protocol).

  In addition, since it is unclear to the printer driver side of the user environment whether to output to the MFP 102 in his environment or to place an order with the service provider, two or more printer driver destinations can be linked. As shown in FIG. 54, two printer drivers 800 and an order key 801 are provided, and when the printer key 800 is clicked, the MFP 102 in its own environment is set as the transmission destination. When the order key 801 is clicked, an order is placed with the service provider described above.

  According to each of the embodiments described above, even if the user has a function / performance that is not installed in the MFP, the user can use it. For example, services that support functions / performances that cannot be realized with low-cost MFPs such as imposition services, variable data print services, bookbinding services, color print services, or high-volume MFPs in a short period of time, in cooperation with providers. Can provide.

[Seventh Embodiment]
[Order management by counter]
56 to 58 are diagrams showing examples of the display screen of the operation unit in the image processing system according to the present invention, and correspond to the counter information display screen example in the operation unit 102-1 shown in FIG.

  Here, returning to the MFP 102 in the user environment and pressing the counter check key 336 of the operation unit 102-1 shown in FIG. 55, how much the MFP 102 is used is displayed on the LCD display unit 300, for example, in a list format. . Actually, the counter is incremented by one when the passing of one sheet of paper (from when it is fed until it is completely discharged) is completed.

  On the other hand, if a jam or error occurs due to some reason during job processing, the counter is not incremented. Even in the case of duplex printing, when both sheets are discharged, the total counter is incremented by “2” corresponding to two sheets, and the duplex counter is incremented by “1”.

  The counter value is secured in the NVRAM or the hard disk in the controller unit 102-4 shown in FIG. 3 by a counter that is independent for each displayed item on the counter display screen shown in FIGS. The controller unit 102-4 counts up in predetermined step units in accordance with each function processing execution state.

  In general, the type of counter varies depending on the country or region where the maintenance service is performed, or the service company, but the total counter, small size (A4, Letter, etc.), number of sheets passed, large size (A3, 11 × 17, etc.) ), The number of sheets of color / black and white, or the number of sheets of one side / both sides is known to be independently provided.

  This is because the fee system originally set according to the number of sheets to be passed is different, and the service maintenance fee (MG fee) is different according to the monthly counter-up.

  Therefore, counter management is also performed in accordance with the number of uses of the services ordered from the outside described above. For example, a service tab is prepared in the tab format in the LCD, and when this is selected, display control for switching the screen as shown in FIG. 58 is executed.

  The counter may be counted for each service such as a printing process or a post-processing process (finishing), or may be counted for each provider by preparing a tab for each provider as shown in FIG. Alternatively, as shown in FIG. 58, the unit price is different in each post-processing step, and therefore, the same post-processing step may be configured such that saddle stitch binding (booklet), case binding (case binding), etc. are counted separately.

  Furthermore, even one job is counted for each function. For example, in the case of 10 copies of a case binding booklet of 100 pages, the function of the counter can be set for each job, such as imposition 2 in 1 (counter A = 50), printing (counter B = 1000), case binding (counter C = 10), etc. It is configured to count up by the corresponding unit.

  59 and 60 are diagrams showing an example of a counter management monitor screen displayed by the browser on the client computer 103 side shown in FIG. 2, for example, using a web server in the MFP 102, the client computer 103 to the MFP 102. This is an example of monitoring the contents of the counter. In this example, FIG. 59 shows the same contents as the screen shown in FIG. 55, and FIG. 60 shows the same contents as the screen shown in FIG. 56. The counter value can be confirmed using a web browser. .

  Further, not only the counter, but also the service unit price, approximate estimated cost, etc. may be displayed at the same time. Furthermore, not only the counter but also the date of ordering, time, ordering provider name, delivery date, etc. may be recorded and displayed as a service description (log) or displayed.

  As an example of the counter information of the present embodiment, the image processing apparatus, processes / functions that cannot be executed by the image processing apparatus, data communication via the communication unit and the image processing apparatus can be performed, and The number of processed recording sheets handled by a service center provider, that is, an external device (also referred to as an information processing device), which can execute a request for executing a desired processing from the image processing device via the communication unit. In this embodiment (including other embodiments), an example in the case of handling (consumed number of sheets) will be mainly described. However, the counter information of this embodiment is not limited to the number of processed sheets. For example, the amount of data of e-mail or facsimile transmission can be managed as counter information, and such information is used as counter information. It can be applied Te. In other words, in this embodiment, the job processing amount of the job data (information on the total number of print sheets of the recording paper on which the job is printed, and the job processed when the job is transmitted / received are processed in the image processing apparatus and the external apparatus. Information including at least one of information related to the sum of the data amount and the like is managed and stored as counter information, which can be used for various controls such as display control of the present embodiment.

  Then, regarding the counter information in this embodiment, the counter information of the image processing apparatus is used as first type counter information via the notification unit (for example, the operation unit) of the image processing apparatus. (The notification process of the present embodiment includes various processes such as a process for notifying the user by displaying counter information on the display unit and a process for notifying the user by outputting audio information to a voice unit (not shown). External device (provider, which is a request destination that can request a user's desired processing from the image processing apparatus via a predetermined communication medium such as a network or a communication unit). The counter information in the service center, etc.) is used as the second type counter information via the communication unit etc. Obtaining capable constructed, through the notification unit of the image processing apparatus, capable of informing a, and controllably constituted by the core portion of the present embodiment.

  Then, a notification process in which the user of the image processing apparatus can distinguish the counter information of the main image processing apparatus and the counter information of the external apparatus (for example, the counter information notified to the user is the main image processing). Notification processing that enables the user to identify whether the information is counter information of a device or counter information of an external device that is a request destination as a provider, and a plurality of processing that can be executed by the image processing device For each process, the number of jobs processed by the image processing apparatus is converted into the number of processed sheets, and the image processing apparatus is controlled so that it can be notified to the user. For each of a plurality of processes that can be executed by the apparatus, the number of jobs processed by the provider is converted into the number of processed sheets, and this is processed by the image processing. The core unit can be controlled so that a notification unit (for example, various notification units such as a display unit of an operation unit or a voice unit (not shown)) can be executed by a device. It is composed.

[Eighth Embodiment]
In each of the above embodiments and the like, it is left to the user whether to output to the MFP 102 or to place an order with the external provider environment 110, and consciously consider the ordering function (order button or order icon). The method of activation has been explained, but all the functions that can be processed inside the MFP and those that can be ordered by the outside are displayed on the job submission screen using the MFP operation unit, printer driver, browser, etc. The user can select a desired function, and the MFP itself automatically determines whether to output from the MFP in its own environment or to place an order with an external provider according to the set function. May be. The embodiment will be described below.

  FIG. 61 is a flowchart showing an example of a third job order processing procedure in the image processing system according to the present invention, and corresponds to the job order and count processing procedure by the MFP 102 shown in FIG. S4301 to S4306, S4311 to 4313, S4321 to S4326, S4331 to S4336, and S4341 to S4346 indicate the respective steps.

  In the service center 150, the function information from each provider 110a or the like is downloaded in advance and registered in the storage device (S4321) to (S4341), and when the function screen is displayed, an inquiry from the MFP 102 to the service center 150 ( In step S4311), the registered function is displayed (S4302). Note that the inquiry method from the MFP 102 to the service center 150 may be inquired every time the operation unit screen is opened. If access takes time every time the operation unit screen is opened, when the MFP 102 is turned on as shown in FIG. The support function may be inquired in advance to the service center 150 by, for example, polling, and may be displayed immediately when the user displays the function selection screen.

  At this time, in the MFP 102, in addition to the functions supported by the MFP 102, a logical OR of the functions supported by all providers (provider A to provider Z in FIG. 61) that mediate at the service center 150 is displayed. Or displaying all functions for each provider, and displaying the user on the operation unit or UI without distinguishing between output from the MFP 102 and placing an order to the outside. For a function, a desired function is selected and set.

  At this time, the MFP 102 determines whether or not the set function can be processed by itself (S4303). If it is determined that the function can be processed, the MFP 102 reflects the set function in the MFP 102 (S4304) and prints out. Is performed (S4305).

  On the other hand, if it is determined in step S4303 that a function outside the support range has been input, a provider capable of supporting the function is selected via the service center 150 (S4312), and an order request is made to one of the providers. (S4322, S4332, S4342), or the MFP 102 makes an order request directly to a provider capable of supporting the function.

  On the other hand, the requested provider performs process management taking into account the desired delivery date, desired quality, or desired cost, and if that meets the user's wishes, a job order is established and the desired setting function is reflected. (S4323, S4333, S4343) to start the print service (S4324, S4334, S4344). As soon as the output is completed, the provider sends the job to the user and delivers it (S4325, S4335, S4345), and the user can receive the output.

  Then, the service center 150 that manages the ordering source is notified of information for incrementing the counter for each executed function in a set unit (S4326, S4336, S4346).

  Then, the update information for updating the value of each counter managed in the MFP 102 is notified to the ordering source from the count information and the notification destination information notified from each provider (S4313).

  Then, the notification information from the service center 150 is monitored on the MFP 102 side, and if it is determined that it is the update information of the counter, the counter ID is determined and the value of the corresponding counter is updated (counting up) (S4306), and the process ends.

  In the above embodiment, the count value of the counter corresponds to the case where the counter is charged as a regular price. However, depending on the case where the discount campaign is performed for a limited time due to new entry of a provider or replacement of a machine, etc. Counting up by subtracting from the count value may be performed for each counter of the MFP 102, and control may be performed so as to promote the repeater's willingness to repeat.

[Ninth Embodiment]
It should be noted that the meaning of having a service function counter is not only the collection of a service fee for a company that mediates the provider 110a and the service center 150.

  For example, we collect information on questionnaires and statistics, such as what functions users use frequently, when and when to use them frequently, and how much of an order will be placed at the time of a single order. It becomes possible to do.

  At that time, user counter information can be downloaded via the network periodically or before starting large-scale job execution, so that it can be used not only as a valuable service information source but also for future service expansion. It has sex.

  At this time, when considering concentrating information in the service center 150 in the form shown in FIG. 5, for example, the counter of the MFP 102 is incremented by the flow shown in FIG.

  That is, the unit price for each function is registered in advance in the service center 150 from each provider, and the function and unit price are displayed on the MFP 102 owned by the user (S4302). Next, it is selected whether printing is performed by the MFP 102 or an order is placed from the provider (S4303). If the printing is performed by the MFP 102 itself, printing is performed by itself (S4305), and the total counter is increased accordingly.

  On the other hand, when placing an order via the service center, an appropriate provider is selected at the service center (S4312), and if an order is placed at provider A (S4322), a print binding service is performed there (S4324), and the output document Is actually delivered to the user (S4325), and the slip processing is performed, the provider A notifies the service center 150 of the counter-up for each function used (S4326). The service counter for each function is increased for the MFP 102 (S4306).

  Furthermore, the service center 150 aggregates data by time unit and provider unit such as time and time period, quantity of orders, number of orders and frequency, and statistically uses each counter information as a questionnaire on the degree of use. can do.

  The configuration of a data processing program that can be read by the image processing system according to the present invention will be described below with reference to the memory map shown in FIG.

  FIG. 62 is a diagram for explaining a memory map of a storage medium for storing various data processing programs readable by the image processing system according to the present invention.

  Although not particularly illustrated, information for managing a program group stored in the storage medium, for example, version information, creator, etc. is also stored, and information depending on the OS on the program reading side, for example, a program is identified and displayed. Icons may also be stored.

  Further, data depending on various programs is also managed in the directory. In addition, a program for installing various programs in the computer, and a program for decompressing when the program to be installed is compressed may be stored.

  The functions shown in FIGS. 8, 10, 17, 33, 48, and 61 in this embodiment may be performed by a host computer by a program installed from the outside. In this case, the present invention is applied even when an information group including a program is supplied to the output device from a storage medium such as a CD-ROM, a flash memory, or an FD, or from an external storage medium via a network. Is.

  As described above, a storage medium storing software program codes for realizing the functions of the above-described embodiments is supplied to the system or apparatus, and the computer (or CPU or MPU) of the system or apparatus stores the storage medium in the storage medium. It goes without saying that the object of the present invention can also be achieved by reading and executing the programmed program code.

  In this case, the program code itself read from the storage medium realizes the novel function of the present invention, and the storage medium storing the program code constitutes the present invention.

  Therefore, as long as it has the function of the program, the form of the program such as an object code, a program executed by an interpreter, or script data supplied to the OS is not limited.

  As a storage medium for supplying the program, for example, a flexible disk, hard disk, optical disk, magneto-optical disk, MO, CD-ROM, CD-R, CD-RW, magnetic tape, nonvolatile memory card, ROM, DVD, etc. Can be used.

  In this case, the program code itself read from the storage medium realizes the functions of the above-described embodiments, and the storage medium storing the program code constitutes the present invention.

  As another program supply method, a browser of a client computer is used to connect to a homepage on the Internet, and the computer program itself of the present invention or a compressed file including an automatic installation function is stored on a recording medium such as a hard disk from the homepage. It can also be supplied by downloading. It can also be realized by dividing the program code constituting the program of the present invention into a plurality of files and downloading each file from a different homepage. That is, a WWW server, an ftp server, and the like that allow a plurality of users to download a program file for realizing the functional processing of the present invention on a computer are also included in the claims of the present invention.

  In addition, the program of the present invention is encrypted, stored in a storage medium such as a CD-ROM, distributed to users, and key information for decryption is downloaded from a homepage via the Internet to users who have cleared predetermined conditions. It is also possible to execute the encrypted program by using the key information and install the program on a computer.

  Further, by executing the program code read by the computer, not only the functions of the above-described embodiments are realized, but also an OS (operating system) or the like running on the computer based on the instruction of the program code. It goes without saying that a case where the function of the above-described embodiment is realized by performing part or all of the actual processing and the processing is included.

  Further, after the program code read from the storage medium is written to a memory provided in a function expansion board inserted into the computer or a function expansion unit connected to the computer, the function expansion is performed based on the instruction of the program code. It goes without saying that the case where the CPU or the like provided in the board or the function expansion unit performs part or all of the actual processing and the functions of the above-described embodiments are realized by the processing.

  The present invention is not limited to the above embodiments, and various modifications (including organic combinations of the embodiments) are possible based on the spirit of the present invention, and these are excluded from the scope of the present invention. is not.

  Although various examples and embodiments of the present invention have been shown and described, those skilled in the art will not limit the spirit and scope of the present invention to the specific description in the present specification.

  Note that the present invention is not limited to the above-described embodiment, and it is needless to say that various modifications can be made without departing from the gist of the present invention.

  In this embodiment, the configuration of MFP resources on the provider side, for example, the printer engine (monochrome, color), the hardware configuration of optional devices (finisher, bookbinding processing), the scanner, etc., and the image data processing and print data processing are omitted. However, the processing is a known scanner technology, printer technology, and sheet post-processing technology, and if necessary, as disclosed in Japanese Patent Application Laid-Open No. 2003-162393 (Applicant: Canon Inc.). These disclosed technologies are applied to process jobs ordered on the provider side.

  According to the above-described embodiment, even if the user has a function / performance that is not installed in his / her MFP, it can be used.

  For example, services that support functions / performances that cannot be realized with low-cost MFPs such as imposition services, variable data print services, bookbinding services, color print services, or high-volume MFPs in a short period of time, in cooperation with providers. Can be provided freely and in a timely manner.

  In addition, the present invention connects the user environment and the provider environment via the Internet, and the user holds the MFP and can place an order with the provider (contract in advance, satisfy the orderable conditions, etc.) An ordering function (ordering key, ordering icon, etc.) is provided in the MFP so that a print bookbinding service or the like can be received on demand from a paper document or image data in a box via the Internet.

  Also, when printing from a client computer, it can be output to an MFP in the user environment, or an order for a print service can be requested to an external provider environment.

  With regard to ordering functions and ordering requests, users can easily do so without having to be aware of the office environment and ordering with a provider while staying in their offices, and without complicated settings and contract procedures. Large print output is available.

  In addition, it is possible to provide a mechanism for processing in the case where processing can be performed by its own MFP according to a job ticket input in advance by the user, and automatically placing an order when processing cannot be performed.

  In addition, while the act of placing an order is uneasy that the difference between the manuscript and the finished product cannot be confirmed on the way, the user can reduce the finished output by performing a test print once on the MFP in his environment. It becomes easy to accept with heart.

  Furthermore, a normal print driver has a single output destination, and the test printing and ordering must be performed separately. On the other hand, when the OK button is clicked on the printer driver, a web screen opens, and the printer in the user environment You can easily choose whether you want to print a trial print or choose from several providers for print service.

  Next, as a data flow, the following method can be considered.

  Trial printing is performed on the MFP in the user environment with PDL data from the client computer, and / or an ordering action is sequentially or simultaneously performed in the provider environment.

  A print job is always thrown from the client computer to the MFP for trial printing, and the job is transferred from the MFP to a reliable provider.

  RIP on the MFP in the user environment, test print, compress or encrypt the RIP data, transfer to the provider environment, change settings in the provider environment, print again, etc. Can be changed freely.

  On the other hand, the provider side receives a job from the user, performs manuscript editing, print image confirmation (comp / proof), printing, finishing processing, file storage for re-ordering, and delivery delivery. It becomes possible to provide a service that delivers output to the hand. Also, there are a plurality of providers, and the user can select them sequentially according to the service contents.

  Further, in an image processing apparatus system capable of executing an image forming process consisting of a plurality of processes, the plurality of processes are managed, and the processes of the image forming process in the printing industry and the POD market are classified, and each process (document editing, proofing) , Printing, post-processing, file storage, delivery / shipment, scanning, and other processes) can be performed for efficient process management.

  In each of the above-described embodiments, an example in which job processing in the image processing apparatus of the MFP is processed by a remote service provider has been described. However, the present invention is not limited to image processing, and cannot be processed by an application installed in a user's personal computer. The present invention can be easily applied to various data processing systems that perform some kind of data processing (for example, accounting service processing, insurance service processing, financial service processing).

1 is a block diagram illustrating an example of a configuration of an image processing system according to a first embodiment of the present invention. It is a block diagram explaining the structure of the client computer shown in FIG. FIG. 2 is a block diagram illustrating a configuration of the MFP illustrated in FIG. 1. FIG. 2 is a block diagram illustrating a configuration of the MFP illustrated in FIG. 1. It is a figure which shows an example of the network environment to which the image processing system which concerns on this invention is applied. FIG. 2 is a plan view illustrating an example of an operation unit of the MFP illustrated in FIG. 1. FIG. 2 is a plan view illustrating an example of an operation unit of the MFP illustrated in FIG. 1. It is a flowchart explaining the transition control procedure of the operation screen display corresponding to the various modes in the operation part in the image processing apparatus which concerns on this invention. FIG. 3 is a diagram illustrating an example of an order setting operation screen displayed on the operation unit of the MFP illustrated in FIG. 1. It is a flowchart which shows an example of the 1st order processing procedure in the image processing apparatus which concerns on this invention. FIG. 2 is a diagram illustrating an example of a function table (FTB) managed on the MFP illustrated in FIG. 1. It is a figure explaining the structure of the function table in the image processing system which concerns on this invention, and its update process example. FIG. 2 is a diagram illustrating an example of a print setting screen that can be displayed by a printer driver of the client computer illustrated in FIG. 1. FIG. 2 is a schematic diagram illustrating an example of a printer driver screen on the client computer illustrated in FIG. 1. FIG. 2 is a schematic diagram illustrating an example of a printer driver screen on the client computer illustrated in FIG. 1. FIG. 2 is a schematic diagram illustrating an example of a printer driver screen on the client computer illustrated in FIG. 1. 3 is a flowchart for explaining an example of print ordering processing in the user environment shown in FIG. 1. It is a figure which shows an example of the WebBrowser displayed on the display apparatus of the client shown in FIG. It is a figure which shows an example of the job ticket which can be set on WebBrowser shown in FIG. It is a figure which shows the transition state of the electronic submission process screen by WebBrowser displayed on the display apparatus of the client shown in FIG. It is a figure which shows the transition state of the electronic submission process screen by WebBrowser displayed on the display apparatus of the client shown in FIG. It is a figure which shows the transition state of the electronic submission process screen by WebBrowser displayed on the display apparatus of the client shown in FIG. It is a figure which shows the transition state of the electronic submission process screen by WebBrowser displayed on the display apparatus of the client shown in FIG. It is a figure which shows the transition state of the electronic submission process screen by WebBrowser displayed on the display apparatus of the client shown in FIG. It is a figure which shows the transition state of the electronic submission process screen by WebBrowser displayed on the display apparatus of the client shown in FIG. It is a figure which shows the transition state of the electronic submission process screen by WebBrowser displayed on the display apparatus of the client shown in FIG. It is a figure which shows the transition state of the electronic submission process screen by WebBrowser displayed on the display apparatus of the client shown in FIG. It is a flowchart which shows an example of the job order processing procedure in the image image processing system which concerns on this invention. FIG. 2 is a schematic diagram illustrating an example of files A to F transmitted from a user to a provider environment from the user environment illustrated in FIG. 1 and a completed image (after editing). FIG. 2 is a schematic diagram illustrating an example of a file transmitted from a user to a provider environment from the user environment illustrated in FIG. 1 and a completed image (after editing). FIG. 2 is a schematic diagram illustrating an example of a file transmitted from a user to a provider environment from the user environment illustrated in FIG. 1 and a completed image (after editing). FIG. 2 is a schematic diagram illustrating an example of a GUI (Graphic User Interface) of a scanner driver for instructing a scan operation of the MFP illustrated in FIG. 1. It is a flowchart which shows communication between the comp proof manager shown in FIG. 1 and the client computer on the user side, and proof creation processing by the comp proof manager. It is a figure which shows an example of the confirmation screen by the comp proof manager shown in FIG. It is a figure which shows an example of the confirmation screen by the comp proof manager shown in FIG. It is a figure which shows an example of the confirmation screen by the comp proof manager shown in FIG. It is a figure which shows an example of the confirmation screen by the comp proof manager shown in FIG. It is a figure which shows an example of the confirmation screen by the comp proof manager shown in FIG. It is a figure explaining the process management process by the process management manager shown in FIG. FIG. 2 is a schematic diagram illustrating a print process management screen provided by a print manager illustrated in FIG. 1. FIG. 2 is a schematic diagram illustrating a print process management screen provided by a print manager illustrated in FIG. 1. FIG. 2 is a schematic diagram illustrating a print process management screen provided by a print manager illustrated in FIG. 1. FIG. 2 is a schematic diagram illustrating a print process management screen provided by a print manager illustrated in FIG. 1. It is a figure which shows an example of the job ticket which can be set in the image processing system which concerns on this invention. It is a figure which shows an example of the job ticket which can be set in the image processing system which concerns on this invention. It is a figure which shows an example of the job ticket which can be set in the image processing system which concerns on this invention. It is a figure which shows an example of the job ticket which can be set in the image processing system which concerns on this invention. It is a flowchart which shows an example of the 2nd job order processing procedure in the image processing system which concerns on this invention. FIG. 3 is a diagram illustrating an example of a job setting operation screen displayed on the operation unit of the MFP illustrated in FIG. 1. It is a figure which shows an example of the job ordering operation screen displayed on the client shown in FIG. It is a figure which shows an example of the image processing system which shows 4th Embodiment of this invention. FIG. 52 is a diagram showing an example of a scanner driver setting screen in the image processing system shown in FIG. 51. It is a figure which shows an example of the property screen of a printer driver in the image processing system which shows 6th Embodiment of this invention. It is a figure which shows an example of the property screen of a printer driver in the image processing system which shows 6th Embodiment of this invention. It is a figure which shows an example of the display screen of the operation part in the image processing system which concerns on this invention. It is a figure which shows an example of the display screen of the operation part in the image processing system which concerns on this invention. It is a figure which shows an example of the display screen of the operation part in the image processing system which concerns on this invention. It is a figure which shows an example of the display screen of the operation part in the image processing system which concerns on this invention. It is a figure which shows an example of the counter management monitor screen displayed by the browser by the side of the client computer shown in FIG. It is a figure which shows an example of the counter management monitor screen displayed by the browser by the side of the client computer shown in FIG. It is a flowchart which shows an example of the 3rd job order processing procedure in the image processing system which concerns on this invention. It is a figure explaining the memory map of the storage medium which stores the various data processing program which can be read with the image processing apparatus which concerns on this invention.

Explanation of symbols

100 User environment 102 MFP
DESCRIPTION OF SYMBOLS 103 Client computer 110 Provider environment 111 Process management manager 112 Receipt manuscript manager 113 Original editing scanner manager 114 Comp proof manager 115 Print manager 116 Post-processing manager 117 File management manager 118 Delivery dispatch manager

Claims (18)

In an image processing system comprising a client computer and an image processing apparatus connected to a network, and one or more service providers that provide services via the network,
An operation unit including a display unit configured to set a function for the image processing apparatus;
An order processing screen for ordering an image processing request using the service provider by the operation means is displayed on the display unit, and the image processing apparatus sends the order to the service provider based on an instruction to the order processing screen. An ordering instruction means for giving an ordering instruction;
Count information storage means for acquiring and storing service count information notified from the service provider in accordance with an ordering instruction by the ordering instruction means;
An image processing system comprising:   2. The image processing system according to claim 1, further comprising count information management means for calling up and displaying the service count information stored in the count information storage means on an operation unit.   The count information management means can be displayed by calling either the service count information and the order history information stored in the count information storage means or the service count information and the order history information on the operation unit. The image processing system according to claim 1, wherein:   The count information management means can display a service fee calculated based on the service count information stored by the count information storage means and unit price information registered for each service provider on the operation unit. The image processing system according to claim 1.   3. The image processing according to claim 2, wherein the count information management means calls the service count information stored in the count information storage means on the operation unit for display by provider or function. system. Function information management means for acquiring the latest function information from the service provider and managing it in an updatable manner;
A first setting screen for performing function settings executable by the image processing apparatus, and a second setting screen for performing function settings executable by the latest service provider managed by the function information management means. Display control means for switching and displaying in a display form depending on one setting screen;
The image processing system according to claim 1, further comprising:   The function information management means acquires the latest function information and manages the function information of each registered service provider in an updatable manner based on a periodical timing or a timing according to a connection schedule with each service provider. The image processing system according to claim 6. A job in an image processing system comprising a client computer connected to a network, an image processing apparatus including an operation unit including a display unit for performing function setting, and one or a plurality of service providers providing services via the network In the processing method,
An ordering screen for placing an order for an image processing request using the service provider is displayed on the display unit, and an ordering instruction is issued from the image processing apparatus to the service provider based on an instruction to the ordering processing screen. An instruction step;
A registration step of acquiring service count information notified from the service provider in accordance with the ordering instruction in the ordering instruction step and registering it in the count information storage means;
A job processing method.   9. The job processing method according to claim 8, further comprising: a count information display step of calling and displaying the service count information stored in the count information storage unit on an operation unit.   A computer-readable storage medium storing a program for executing the job processing method according to claim 9.   A program for executing the job processing method according to claim 9. An image processing system including an image processing device and an external device capable of data communication with the image processing device,
The notification process of information related to the processing amount of job data processed by the image processing apparatus can be executed via notification means, and the notification process of information related to the processing amount of job data processed by the external apparatus is performed as the notification An image processing system comprising information display control means that can be executed via the same notification means as the means. An information display control method suitable for an image processing system including an image processing device and an external device capable of data communication with the image processing device,
The notification process of information related to the processing amount of job data processed by the image processing apparatus can be executed via notification means, and the notification process of information related to the processing amount of job data processed by the external apparatus is performed as the notification An information display control method, wherein the information display control method is executable through the same notification means as the means.   14. The information display control method according to claim 13, wherein the information related to the job data processing amount includes at least a number of print processing sheets in job data print processing and / or a data amount in job data communication processing.   The information display control method according to claim 13, wherein the information is notified to a notification unit included in the image processing apparatus.   The information display control method according to claim 13, wherein the notification unit includes at least a display unit and / or an audio output unit.   A computer-readable storage medium storing a program for executing the information display control method according to claim 15.   A program for executing the information display control method according to claim 15.

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