JP2004318422A - Fuel selling system and method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a fuel selling system and a method that enable consumers to easily plan the purchase of fuel even if a price varies greatly in fuel such as gasoline, while at the same time enabling fuel retailers to manage the sales of fuel more easily. <P>SOLUTION: The fuel selling system 1 comprises a first database 16 for saving retailer information; a second database 13 for saving registration request information; a third database 15 for saving registered user information; a fourth database 17 for saving fuel balance information; and a fuel sales management server 2. The fuel sales management server 2 comprises a fuel sales type information providing means 2a; a registration request information receiving means 2d; a user registering means 2f; a fuel purchase procedure means 2g; a fuel purchase contract determination reporting means 2h; and a fuel balance information creating means 2i. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to a fuel selling system and a fuel selling method for retailers to sell fuel such as gasoline to consumers.
[0002]
[Prior art]
2. Description of the Related Art Conventionally, as a system used for sales management of products such as gasoline fuel, there is a sales management system (for example, see Patent Document 1).
[0003]
This sales management system is a system for integrally managing sales of a plurality of products having different sales channels. That is, the sales management system collects sales information, such as the quantity and amount of goods, and customer information, such as the name and address of the customer, from each of the service station for the vehicle fuel and the LPG (Liquid Petroleum Gas) dealer, and integrates them. This is stored in a common sales database and customer database, and one of the personal computers provided in both the service station and the LPG store can also refer to the sales information and the customer information of the other personal computer.
[0004]
On the other hand, there is a shopping guide device as a system for introducing a store when selling a product (for example, see Patent Document 2).
[0005]
This shopping guide device includes a database that stores shopping data and map data, such as the location of a product store and the type of product. Further, the position of the vehicle is detected by a GPS (Global Positioning System) receiver mounted on the vehicle, and a store for an appropriate product is determined based on the position of the vehicle and a product desired by the consumer along with a travel route to the store. It is a system to introduce to consumers.
[0006]
[Patent Document 1]
JP-A-2002-245228 (pages 4 to 9; see FIG. 1)
[0007]
[Patent Document 2]
Japanese Patent Application Laid-Open No. 2002-216018 (pages 3 to 7, see FIG. 2)
[0008]
[Problems to be solved by the invention]
However, even if such a conventional sales management system or shopping guide device is used for selling a product, if the product is a fuel such as gasoline, a fuel purchase plan of a consumer and a sales management of a fuel retailer are required. Is complicated.
[0009]
That is, since the price of fuel such as gasoline fluctuates relatively largely depending on conditions such as the amount of imported crude oil, the price differs depending on the purchase or sale time of the fuel. For this reason, not only the fuel purchase plan of the consumer but also the sales management of the fuel retailer becomes unstable with the fluctuation of the fuel price.
[0010]
The present invention has been made in view of such circumstances, and its purpose is to make it easier for consumers to purchase fuel even for fuel whose price fluctuation is relatively large, such as fuel such as gasoline. While it is possible to plan, a fuel retailer is to provide a fuel sales system and a fuel sales method that can more easily manage fuel sales.
[0011]
[Means for Solving the Problems]
The present invention is configured as follows to achieve the above object.
[0012]
That is, the invention according to claim 1 uses a first database for storing retailer information such as a fuel selling price relating to a retailer who sells fuel to consumers, and a fuel sales form provided by a fuel sales manager. A second database for storing registration request information including personal information such as a name necessary for the consumer to register as a user of the fuel sales form, and a third database for storing registered user information And a fourth database for storing fuel balance information, and a fuel sales management server, wherein the fuel sales management server provides the retailer information and the fuel sales manager provided by the fuel sales manager. Making the information on the fuel sales form available to the consumer client used by the consumer and the retailer client used by the retailer Means for providing fuel sales form information to be provided, registration request information receiving means for receiving the registration request information from the consumer client, and inputting the registration request information into the second database, and adding personal authentication information to the registration request information. User registration means for creating the registered user information and inputting the personal authentication information to the consumer client together with the registration completion notification information while inputting the personal authentication information to the third database; and the personal authentication information from the consumer client. And performs personal authentication of the consumer client by referring to the registered user information stored in the third database. If the consumer client is registered, the consumer client Purchase of fuel such as the retailer and the amount of fuel that the consumer wishes to purchase from Requesting fuel information and transmitting the fuel purchase request information together with the registered user information to the corresponding retailer client; and confirming the fuel purchase request information and the registered user information from the retailer client. Receiving the information indicating that the fuel purchase contract has been finalized based on the fuel purchase request information and the registered user information, and transmitting it to the retailer client and the consumer client. A fuel purchase contract finalization notifying means, and a fuel balance information including the retailer from which the consumer purchases fuel, a fuel type and a usable fuel balance, and the registered user information based on the fuel purchase contract finalization information. And input to the fourth database and send to the retailer client And a fuel balance information creating means.
[0013]
The invention according to claim 2 provides a first database for storing retailer information such as a fuel selling price concerning a retailer who sells fuel to a consumer, a retailer client used by the retailer, A consumer client to use and a registration including personal information such as a name required when the consumer who intends to use the fuel sales form provided by the fuel sales manager registers as a user of the fuel sales form A second database for storing request information, a third database for storing registered user information, a fourth database for storing fuel balance information, an information recording medium for recording the fuel balance information, and the fuel balance Information recording for inputting information into the information recording medium and further updating the fuel balance information recorded on the information recording medium based on fuel balance update information And a fuel sales management server, wherein the fuel sales management server allows the consumer to use the retailer information and the information on the fuel sales form provided by the fuel sales manager. Receiving the registration request information from the consumer client, and inputting the registration request information to the second database. A registration request information receiving means for creating the registered user information by adding personal authentication information to the registration request information, and inputting the registered user information to the third database; User registration means for transmitting to the consumer client, and the personal authentication information from the consumer client. Personal authentication of the consumer client by referring to the registered user information stored in the third database and further, if the consumer client is registered, from the consumer client, A fuel purchase procedure in which the consumer receives fuel purchase request information such as the retailer who wants to purchase and the amount of fuel purchased, and transmits the fuel purchase request information together with the registered user information to the corresponding retailer client. Means, and a fuel indicating that the fuel purchase request information and the registered user information have been confirmed from the retailer client, and a fuel purchase contract based on the fuel purchase request information and the registered user information has been determined. Creating purchase contract confirmation information and the retailer client and the consumer client The fuel purchase contract confirmation notifying means for transmitting the fuel purchase contract confirmation information to the retailer from which the consumer purchases fuel based on the fuel purchase contract confirmation information, the fuel type and the usable fuel balance, and the registered user information. A fuel balance information creating means for creating balance information, inputting the balance information to the fourth database, and transmitting the balance information to the retailer client.
[0014]
The invention according to claim 3 includes a fuel balance information updating unit that receives fuel balance update information from the retailer client and updates fuel balance information stored in the fourth database. Item 3. A fuel sales system according to item 1 or 2.
[0015]
The invention according to claim 4 is configured to receive retailer condition information such as the position of the retailer requested by the consumer from the consumer client, and to store the retailer information according to the retailer condition information in the second position. 4. A retailer selecting means for searching from one database and further transmitting the retailer information obtained by the search to the consumer client. It is a fuel sales system.
[0016]
The invention according to claim 5, receiving service purchase price information such as a purchase price of the service purchased by the consumer among services provided by the retailer, such as oil change of a car, from the retailer client, A service purchase settlement means for updating the fuel balance information in the fourth database based on the service purchase price information and transmitting the updated fuel balance information to the retailer client. A fuel sales system according to any one of claims 1 to 4.
[0017]
The invention according to claim 6 is characterized in that the consumer receives CRM basic information such as an inspection time of an automobile owned by the consumer from the retailer client, creates or updates CRM information based on the CRM basic information, and executes the retailer client. 6. A CRM information providing means for transmitting the CRM information to at least one of a consumer client and a fifth database for storing the CRM information. It is a fuel sales system.
[0018]
The invention according to claim 7 includes a retailer information updating unit that receives retailer information update request information from the retailer client and updates the retailer information in the first database. A fuel sales system according to any one of claims 1 to 6.
[0019]
The invention according to claim 8 is the fuel selling system according to any one of claims 1 to 7, wherein the information recording medium has a function as a credit card.
[0020]
According to a ninth aspect of the present invention, there is provided a consumer which uses retailer information such as a fuel selling price relating to a retailer who sells fuel such as gasoline to consumers and fuel sales form information provided by a fuel sales manager. Providing to the consumer client and the retailer client used by the retailer in a browsable manner, and the name required when the consumer who intends to use the fuel sales form registers as a user of the fuel sales form Receiving registration request information including personal information from the consumer client, creating registered user information by adding personal authentication information to the registration request information, and registering the personal authentication information together with registration completion notification information. Transmitting to the consumer client; receiving the personal authentication information from the consumer client; The personal authentication of the consumer client is performed by referring to the registered user information stored in the database, and when the consumer client is registered, the consumer wishes to purchase from the consumer client. Receiving the fuel purchase request information, such as the retailer and fuel purchase amount, and transmitting the fuel purchase request information to the corresponding retailer client together with the registered user information; and Receiving the purchase request information and the information indicating that the registered user information has been confirmed, and creating the fuel purchase contract determination information indicating that the fuel purchase contract based on the fuel purchase request information and the registered user information has been determined; Sending to a merchant client and the consumer client; Generating fuel balance information including the retailer from which the consumer purchases fuel, the fuel type and available fuel balance and the registered user information based on the fuel purchase contract confirmation information, and transmitting the fuel balance information to the retailer client. And a method for selling fuel.
[0021]
BEST MODE FOR CARRYING OUT THE INVENTION
Hereinafter, embodiments of the present invention will be described with reference to the accompanying drawings. In the accompanying drawings, the same or corresponding portions are denoted by the same reference characters.
[0022]
FIG. 1 is a system configuration diagram showing an overall configuration of a fuel sales system according to an embodiment of the present invention, and FIG. 2 is a functional block diagram of the fuel sales system 1 shown in FIG.
[0023]
As shown in FIG. 1, the fuel sales system 1 includes a retailer client 4 and a consumer client 5 connected to a fuel sales management server 2 via the Internet 3.
[0024]
The fuel sales management server 2 is provided on the side of a fuel sales manager 6 for gasoline, which is an example of fuel. The fuel sales manager 6 has the fuel sales management server 2 installed in, for example, a data center 7.
[0025]
On the other hand, the retailer client 4 is provided on the retailer 8 side, and the retailer 8 side installs the retailer client 4 at a gas station 9 that sells gasoline, for example. Further, an IC (Integrated Circuit) card information recording device 10 as an example of an information recording device and a printer 11 are connected to the retailer client 4.
[0026]
In addition, the consumer client 5 is disposed on the consumer 12 side such as a general household or a company who wants to purchase gasoline.
[0027]
That is, the fuel sales manager 6 provides the gasoline fuel sales form to the gasoline retailer 8 and the consumer 12 via the Internet 3 by the fuel sales system 1.
[0028]
The fuel sales form provided by the fuel sales manager 6 to the retailer 8 and the consumer 12 is a form in which the retailer 8 sells a certain amount of gasoline accompanied by price fluctuations to the consumer 12 at a single fuel unit price. is there.
[0029]
The fuel sales management server 2 includes a registration request information database 13 as an example of a second database, a temporary user registration database 14, a user registration database 15 as an example of a third database, and an example of a first database. The system includes a retailer database 16, a fuel balance information database 17 as an example of a fourth database, and a CRM (Customer Relation Management) information database 18 as an example of a fifth database.
[0030]
The retailer database 16 includes a list of each retailer 8 and the location and name of a store such as a gas station 9 of each retailer 8, types of gasoline that can be purchased at each retailer 8, gasoline purchase units, purchase unit prices, Retailer information such as the maximum purchase amount and available service contents is stored. This retailer information may be classified by region as needed.
[0031]
On the other hand, the fuel sales management server 2 includes a fuel sales form information providing unit 2a, a retailer information updating unit 2c, a retailer selecting unit 2b, a registration request information receiving unit 2d, a user temporary registration unit 2e, a user registration unit 2f, and a fuel purchase. The system includes a procedure unit 2g, a fuel purchase contract confirmation notification unit 2h, a fuel balance information creating unit 2i, a fuel balance information updating unit 2j, a registered user information updating unit 2k, a service purchase settlement unit 21 and a CRM information providing unit 2m.
[0032]
By opening a homepage on the Internet, the fuel sales form information providing means 2a transmits the fuel sales form information via the opened homepage and the retailer information stored in the retailer database 16 to the consumer client 5 and the retailer. It has a function to be provided to the trader client 4.
[0033]
The fuel sales mode information includes a fuel sales mode mechanism provided by the fuel sales manager 6, that is, information on a mode in which a certain amount of gasoline is sold at the same purchase unit price regardless of gasoline price fluctuations. If necessary, it may include guidance information on a registration procedure required to use this fuel sales form.
[0034]
The retailer selecting means 2b transmits, from the consumer client 5, retailer condition information on conditions required by the consumer 12 to the retailer information such as the location of the gas station 9 of the retailer 8 and types of gasoline that can be purchased. The function of receiving and searching the retailer database 16 for the retailer information that matches or is close to the retailer conditions from the retailer database 16, and sends the searched retailer information to the consumer client 5. Transmission function.
[0035]
The retailer information updating means 2 c has a function of receiving the retailer information update request information from the retailer client 4 and updating, adding or deleting the retailer information in the retailer database 16.
[0036]
The information on the request for updating the retailer information includes the information on the request for registration from the retailer 8 who wants to use the fuel sales form or the information on the request for deregistration from the retailer 8 who wants to stop using the fuel sales form, and the information on the retailer already stored Contains the change information when there is a change.
[0037]
The registration request information receiving means 2d has a function of receiving registration request information from the consumer client 5 of the consumer 12 who intends to use the fuel sales mode, and inputting the information to the registration request information database 13.
[0038]
The registration request information includes items of personal information to be input to the consumer client 5 when the consumer 12 registers as a fuel sales user, such as the name, address, telephone number, and settlement method of the consumer 12. Etc. are included.
[0039]
The user temporary registration unit 2e creates temporary registration user information by inputting registration request information from the registration request information database 13 and adding a user ID and a temporary password as an example of personal authentication information to the input registration request information. The function, the function of transmitting the created user ID and the temporary password together with the temporary registration completion notification information to the consumer client 5 by communication means such as e-mail, and the created temporary registered user information in the user temporary registration database 14. It has a function to input.
[0040]
The temporary registration user information includes the same information as the user ID, the temporary password, and the registration request information.
[0041]
The user registration unit 2f receives the user ID, the temporary password, and the password setting request information including the new password requesting the setting from the consumer client 5, inputs the temporary registration user information from the user temporary registration database 14, A function of performing personal authentication based on a temporary password, a function of setting a new password which is an example of personal authentication information and updating the temporary password of the temporary registered user information to create registered user information and inputting it to the user registration database 15 , And a function of transmitting registration completion notification information to the consumer client 5 together with the set new password.
[0042]
The registered user information includes the same information as the user ID, the password, and the registration request information.
[0043]
The fuel purchase procedure means 2g has a function of receiving the user ID and the password and referring to the registered user information of the user registration database 15 to perform personal authentication of the consumer client 5. When the consumer client 5 is registered, Has a function of receiving fuel purchase request information from the consumer client 5 and transmitting the fuel purchase request information to the corresponding retailer client 4 together with the registered user information.
[0044]
The fuel purchase request information includes the location and name of the gas station 9 of the retailer 8 that the consumer 12 wants to purchase, the type of gasoline, the unit price of fuel, and the purchase amount.
[0045]
The fuel purchase contract decision notifying means 2h receives the fuel purchase request information and the information indicating that the registered user information has been confirmed from the retailer client 4, and informs that the fuel purchase contract based on the fuel purchase request information and the registered user information has been decided. Has the function of creating the fuel purchase contract finalization information, transmitting it to the retailer client 4 and the consumer client 5, and giving it to the fuel balance information creating means 2i.
[0046]
The fuel balance information creating means 2i creates fuel balance information based on the fuel purchase contract decision information received from the fuel purchase contract decision notifying means 2h, inputs the fuel balance information to the fuel balance information database 17, and transmits the fuel balance information to the retailer client 4. Having.
[0047]
The fuel balance information includes registered user information such as the name, address, telephone number, user ID, and password of the consumer 12, the gas station 9 of the retailer 8 where the consumer 12 purchases gasoline, the type of gasoline, the unit price of fuel, It includes the purchase amount and the amount obtained by subtracting the purchase amount of gasoline actually obtained at the gas station 9 of the retailer 8 from the purchase amount, that is, the available fuel balance.
[0048]
The fuel purchase contract confirmation information created by the fuel purchase contract confirmation notification unit 2h and the fuel balance information created by the fuel balance information creation unit 2i may be transmitted to the retailer client 4 not individually but integrally. Good.
[0049]
The retailer 8 issues an IC card as an example of an information recording medium in which the fuel balance information is recorded at the gas station 9 or by mail or the like to the consumer 12. The IC card information recording device 10 has a function of receiving fuel balance information including personal information of the consumer 12 and other necessary information from the retailer client 4 and recording the information on the IC card.
[0050]
Note that the IC card may have a function as a credit card.
[0051]
The fuel balance information updating means 2j has a function of receiving the fuel balance update information from the retailer client 4 and updating the fuel balance information stored in the fuel balance information database 17.
[0052]
The fuel balance update information includes the amount of gasoline actually obtained by the consumer 12 at the gas station 9 of the retailer 8. Then, the amount of gasoline obtained is subtracted one by one from the fuel balance of the fuel balance information and updated to obtain the latest fuel balance.
[0053]
When the registered user information updating means 2k receives the registered user information update request information from the consumer client 5 or the retailer client 4, the registered user information updating means 2k personally updates the personal information based on the received registered user information update request information and the registered user information in the user registration database 15. It has a function of performing authentication and a function of updating registered user information in the user registration database 15 when the personal information of the consumer 12 matches.
[0054]
The registered user information update request information includes change information when there is a change in registered user information such as the name, address, telephone number, settlement method, and password of the consumer 12.
[0055]
The service purchase settlement means 21 receives service purchase price information from the retailer client 4 and updates the fuel balance information in the fuel balance information database 17 based on the service purchase price information. And a function of transmitting to the retailer client 4.
[0056]
The service purchase price information includes the purchase price information of the service purchased by the consumer 12 in addition to the fuel purchase at the gas station 9 of the retailer 8. The contents of the service include, for example, services such as oil change, wiper change, and car wash of the car sold or provided by the retailer 8.
[0057]
Then, the service purchase settlement means 21 updates the fuel balance information by subtracting the gasoline amount corresponding to the service purchase price from the fuel balance. That is, it is configured such that the consumer 12 can exchange a part of the available remaining fuel for a required service.
[0058]
The amount of gasoline corresponding to the service purchase price may be determined based on the fuel unit price at the time of purchasing the fuel or may be determined based on the fuel unit price at the time of the service purchase.
[0059]
Further, the service purchase settlement means 21 may have a function of adding the type of service purchased by the consumer 12 and price information to the fuel balance information.
[0060]
The retailer 8 obtains the CRM basic information held by the consumer 12 by conducting a hearing such as a questionnaire to the consumer 12 at the gas station 9 or via the Internet 3 or mail or other information transmission means.
[0061]
The CRM basic information includes information for managing the relationship between the consumer 12 as a customer and the retailer 8 or the fuel sales manager 6, that is, information serving as a basis for creating CRM information. Specific examples of the CRM basic information include, for example, vehicle inspection time, periodic inspection time, vehicle type, displacement, parts information, and replacement time of consumables such as batteries and oil owned by the consumer 12.
[0062]
The CRM information providing means 2m has a function of receiving CRM basic information from the retailer client 4 and creating CRM information, a function of inputting the created CRM information to the CRM information database 18, and a function of receiving the CRM information database 18 based on the CRM basic information. And a function of transmitting required CRM information among the CRM information stored in the CRM information database 18 to one or both of the retailer client 4 and the consumer client 5.
[0063]
Specific examples of the CRM information include, for the retailer client 4, service sales information to be prepared according to the regional, temporal or content conditions and needs of the consumer 12, and consumer information to be advertised. For the consumer client 5, the information includes retailer information for selling services that meet the content conditions and needs, and information such as advertisements.
[0064]
The CRM information or the CRM basic information can be recorded on the IC card by the IC card information recording device 10 as needed.
[0065]
Next, the operation of the fuel sales system 1 will be described with reference to FIG.
[0066]
FIG. 3 is a process flowchart showing the operation of the fuel sales system 1 shown in FIG. 1. In FIG. 3, reference numerals with numbers attached to S indicate steps in the flowchart.
[0067]
First, in S1, the fuel sales form information providing means 2a opens a homepage on the Internet, and transmits fuel sales form information and retailer information via the opened homepage from the consumer client 5 and the retailer client 4. Provided to the consumer client 5 and the retailer client 4 upon request.
[0068]
Therefore, the consumer 12 and the retailer 8 can browse the fuel sales form information and the retailer information from the consumer client 5 and the retailer client 4 via the homepage. Then, the consumer 12 and the retailer 8 use the guidance information to provide a fuel sales system provided by the fuel sales manager 6, that is, a system in which a fixed amount of gasoline is sold at the same purchase unit price irrespective of gasoline price fluctuations. And the registration procedure required to use this fuel sales form.
[0069]
Next, retailer condition information on conditions required by the consumer 12 with respect to the retailer information such as the location of the gas station 9 of the retailer 8 and the type of gasoline that can be purchased from the consumer client 5 is selected by the retailer selecting means. When 2b is received, the retailer selecting means 2b transmits the result obtained by searching the retailer database 16 for retailer information matching the retailer condition information to the consumer client 5.
[0070]
Thereafter, in S2, the retailer 8 who intends to use the fuel sales form provided by the fuel sales manager 6 determines the location and name of the store such as the gas station 9 of the retailer 8, the types of gasoline that can be sold, and the gasoline Update of the retailer information from the retailer client 4 as the retailer information update request information together with the retailer information such as the sales unit, the sales unit price, the upper limit of the sales volume, and the available service contents as the retailer information update request information. To the means 2c.
[0071]
Next, at 3, the retailer information updating means 2 c receives the retailer information update request information from the retailer client 4 and updates the retailer information in the retailer database 16.
[0072]
For this reason, the consumer 12 has a list of the retailers 8 that can use the fuel sales form provided by the fuel sales manager 6, the location and name of the store such as the gas station 9 of each retailer 8, and Retailer information such as the type of gasoline that can be purchased, the purchase unit of gasoline, the purchase unit price, and the purchase amount upper limit can be obtained.
[0073]
Next, in S4, the consumer 12 who wants to use the fuel sales form transmits registration request information to the fuel sales management server 2.
[0074]
Thereafter, the registration request information receiving means 2d receives the registration request information from the consumer client 5 of the consumer 12 who intends to use the fuel sales mode, and inputs the information to the registration request information database 13.
[0075]
Further, the fuel sales manager 6 confirms the personal information such as the name, address, telephone number, and settlement method of the consumer 12 included in the received registration request information, so that the consumer 12 has the required registration requirements. It is determined whether or not. For example, when the settlement method of the consumer 12 requires examination such as installment payment using a credit card, the fuel sales manager 6 directly or indirectly requests the examination business to conduct the examination of the consumer 12.
[0076]
Next, in S5, when the consumer 12 has the required registration requirements, the user temporary registration means 2e inputs the registration request information of the consumer 12 from the registration request information database 13 and inputs the information. The temporary registration user information is created by adding the user ID and the temporary password to the registration request information. The user temporary registration unit 2e inputs the created temporary registration user information to the user temporary registration database 14.
[0077]
In addition, the user temporary registration unit 2e transmits the created user ID and the temporary password to the consumer client 5 together with the temporary registration completion notification information by a communication unit such as an e-mail (E-mail).
[0078]
Therefore, in S6, the consumer 12 can obtain the user ID and the temporary password. The consumer 12 sets an arbitrary password for use registration of the fuel sales form, and inputs the set password together with the user ID and the provisional password as password setting request information to the consumer client 5 to enter the fuel sales management server. Send to 2.
[0079]
Next, in S7, upon receiving the password setting request information from the consumer client 5, the user registration unit 2f personally authenticates the consumer 12 by inputting and referencing the temporary registration user information from the user temporary registration database 14. . When the password setting request information and the user ID and the temporary password included in the temporary registration user information match, the user registration unit 2f sets a new password and updates the temporary password in the temporary registration user information to thereby update the user. Registered user information including the same information as the ID, password, and registration request information is created and input to the user registration database 15.
[0080]
Next, the user registration unit 2f transmits the registration completion notification information to the consumer client 5 together with the newly set password. For this reason, the consumer 12 can obtain the user ID and the password necessary for performing the gasoline purchase procedure.
[0081]
Next, in S8, the consumer 12 who is going to purchase gasoline purchases the gas station 9 of the retailer 8 who wants to purchase or the location and name of the gas station 9 of the retailer 8 automatically selected from the purchase conditions. , The fuel purchase request information such as the type of gasoline, the unit price of the fuel, the purchase amount, etc., is input to the consumer client 5 together with the user ID and the password and transmitted to the fuel purchase procedure means 2g.
[0082]
Next, in S9, the fuel purchase procedure means 2g performs personal authentication of the consumer client 5 by receiving the user ID and the password and referring to the registered user information in the user registration database 15. Further, when the consumer client 5 is registered, the consumer 12 transmits the fuel purchase request information and the registered user information to the retailer client 4 of the retailer 8 who wants to purchase.
[0083]
For this reason, the retailer 8 receives from the retailer client 4 the registered user information of the consumer 12 who wants to purchase gasoline, and the fuel purchase such as the type of gasoline that the consumer 12 desires to purchase, the unit price of fuel, and the purchase amount. Request information and can be confirmed.
[0084]
Next, in S10, the information that the retailer 8 has confirmed the registered user information and the fuel purchase request information is input to the retailer client 4 to give it to the fuel purchase contract finalization notifying means 2h.
[0085]
Next, in S11, the fuel purchase contract confirmation notifying means 2h receives the information indicating that the fuel purchase request information has been confirmed from the retailer client 4, and determines that the fuel purchase contract based on the fuel purchase request information has been confirmed. Create purchase contract confirmation information. The fuel purchase contract confirmation notifying means 2h transmits the prepared fuel purchase contract confirmation information to the retailer client 4 and the consumer client 5, and also provides the fuel balance information preparation means 2i.
[0086]
Thus, the consumer 12 and the retailer 8 can confirm that the fuel purchase contract has been confirmed. The consumer 12 having confirmed the fuel purchase contract is moved to, for example, the gas station 9 of the retailer 8. At the gas station 9, the consumer 12 presents necessary documents, such as an identification card and a document displaying fuel purchase contract confirmation information.
[0087]
On the other hand, in S12, the fuel balance information creating means 2i creates fuel balance information based on the fuel purchase contract decision information received from the fuel purchase contract decision notifying means 2h, inputs the fuel balance information to the fuel balance information database 17, and sets the retailer client Send to 4.
[0088]
For this reason, the retailer 8 can confirm the fuel balance information such as the type of gasoline and the fuel balance that can be used by the consumer 12, together with the personal information such as the name, address, telephone number, and settlement method of the consumer 12. Meanwhile, the fuel sales manager 6 can manage the fuel balance information of the consumer 12.
[0089]
Next, in S13, the retailer 8 confirms the document presented by the consumer 12 by referring to the consumer's 12 personal information and fuel balance information received by the retailer client 4. If the document presented by the consumer 12 matches the consumer's 12 personal information and fuel balance information, the retailer 8 creates an IC card on which the fuel balance information is recorded by the IC card information recording device 10.
[0090]
Next, the consumer 12 can receive an IC card recording the fuel balance information from the retailer 8 at the gas station 9, for example. When the consumer 12 receives the IC card, if the payment method is cash payment, the consumer 12 pays a necessary cost according to the amount of the purchased fuel, and if the payment is made by credit card, performs the payment procedure.
[0091]
When necessary procedures between the consumer 12 and the retailer 8 are completed, the retailer 8 edits the fuel purchase contract confirmation information and the fuel balance information as necessary, and outputs the information by the printer 11 to create a statement. I do. The prepared statement is handed to the consumer 12, and the consumer 12 can confirm the fuel purchase contract procedure and the available gasoline balance by the statement.
[0092]
As a result, the consumer 12 can obtain a required amount of gasoline by presenting the IC card at the gas station 9 when necessary.
[0093]
The consumer 12 moves to the gas station 9 of the retailer 8 when gas needs to be supplied to the car. The consumer 12 hands the IC card to the retailer 8 to communicate the gasoline supply amount, while the retailer 8 supplies gasoline to the automobile according to the consumer 12's request.
[0094]
Next, when the refueling of the gasoline to the car is completed, the retailer 8 inputs the fuel balance information recorded on the IC card by the IC card information recording device 10 to reduce the gasoline refueling amount from the gasoline fuel balance. To update the fuel balance information. The updated fuel balance information is transmitted to the fuel balance information updating means 2j as fuel balance update information, and is again recorded on the IC card by the IC card information recording device 10.
[0095]
At this time, no cash transaction is performed because the purchase cost of gasoline has already been paid or the payment procedure with a credit card has been completed.
[0096]
The retailer 8 edits the fuel balance update information as needed, and outputs the information by the printer 11 to create a statement. The prepared statement is handed to the consumer 12 together with the IC card, and the consumer 12 can confirm the gasoline acquisition amount and the available gasoline balance from the statement.
[0097]
Next, in S14, the fuel balance information updating means 2j receives the fuel balance update information from the retailer client 4, and updates the fuel balance information stored in the fuel balance information database 17.
[0098]
Therefore, the fuel sales manager 6 can manage the fuel balance information of the consumer 12.
[0099]
Further, in S15, when there is a change in the personal information such as the address, address, telephone number, and settlement method of the consumer 12 or when the password is changed, the consumer 12 transmits the changed information to the registered user information update request. The information is transmitted from the consumer client 5 to the registered user information updating means 2k as information.
[0100]
Here, the consumer 12 goes to the gas station 9 to notify the registered user information update request information to the retailer 8 and hand the IC card, and the retailer 8 sends the registered user information update request information from the retailer client 4 to the registered user. It can also be transmitted to the information updating means 2k.
[0101]
Next, when the registered user information updating unit 2k receives the registered user information updating request information from the consumer client 5 or the retailer client 4 in S16, based on the information such as the password included in the received registered user information updating request information, When the personal authentication is performed and the information can be confirmed from the consumer 12 or the retailer 8, the registered user information in the user registration database 15 is updated.
[0102]
On the other hand, in S17, when the consumer 12 receives a service other than the gasoline acquisition from the retailer 8, for example, a service such as an oil change of an automobile, a wiper change, a car wash, or a purchase of a product, the consumer 12 At the gas station 9, the IC card is handed to the retailer 8 to request a service desired to be provided or a service desired to be purchased.
[0103]
The retailer 8 provides a required service or product to the consumer 12 and updates the fuel balance information recorded on the IC card based on the purchase price information of the provided service or product by the IC card information recording device 10. I do.
[0104]
For example, if the gasoline fuel balance of the consumer 12 included in the fuel balance information is 50 liters and the fuel unit price per liter is 100 yen, the total amount of services or products that the consumer 12 can purchase with an IC card is: It is calculated as an amount obtained by multiplying the fuel balance by the fuel unit price as shown in the equation (1).
[0105]
(Equation 1)
Total purchaseable amount (yen) = 50 (l) x 100 (yen / l) = 5,000 (yen) ... (1)
Further, when the consumer 12 purchases a product worth, for example, 1000 yen, the total amount of services or products that the consumer 12 can purchase with the IC card after the purchase of the product is calculated by the formula (2) as shown in the formula (2). It is calculated by subtracting the purchase amount from the total purchaseable amount calculated in 1).
[0106]
(Equation 2)
Total purchaseable amount (yen) = 5,000 (yen)-1,000 (yen) = 4,000 (yen) ... (2)
As a result, the gasoline fuel balance that can be obtained by the consumer 12 using the IC card after the purchase of the product is obtained by dividing the total purchaseable amount after the purchase of the product by the unit price of fuel per liter as shown in Expression (3). .
[0107]
[Equation 3]
Fuel balance (l) = 4,000 (yen) / 100 (yen / l) = 40 (l) ... (3)
That is, the gasoline fuel balance available to the consumer 12 and the price of the purchased service are offset, and the gasoline amount and the service are exchanged.
[0108]
Then, the retailer 8 returns the IC card in which the updated fuel balance information is recorded to the consumer 12, and the type and price information of the service provided to the consumer 12 as service purchase price information from the retailer client 4. The information is updated and transmitted to the service purchase settlement means 21.
[0109]
Next, in S18, the service purchase settlement means 21 receives the service purchase price information from the retailer client 4, and updates the fuel balance information in the fuel balance information database 17 based on the service purchase price information. That is, the service purchase settlement means 21 updates the fuel balance information by subtracting the amount of gasoline corresponding to the service purchase price from the fuel balance, and adds information on the price for each type of service to the fuel balance information.
[0110]
Therefore, the fuel sales manager 6 can check the fuel balance information, the type of service purchased by the consumer 12 and the price thereof, and can use the information as basic information for service and product management.
[0111]
Next, in S19, the retailer 8 conducts a hearing such as a questionnaire or the like to the consumer 12 at the gas station 9 or via the information transmission means such as the Internet 3 or mailing, so that the vehicle inspection of the car owned by the consumer 12 is performed. CRM basic information such as timing, periodic inspection timing, vehicle type, displacement, replacement timing of consumables such as batteries and oil, etc. is obtained.
[0112]
Then, the retailer 8 transmits the obtained CRM basic information from the retailer client 4 to the CRM information providing unit 2m. If necessary, the CRM basic information may be provided from the retailer client 4 to the IC card information recording device 10 and recorded on the IC card by the IC card information recording device 10. By recording the CRM basic information on the IC card, the CRM basic information of the car held by the consumer 12 can be confirmed by the IC card information recording device 10 at each gas station 9 at any time.
[0113]
Next, in S20, the CRM information providing means 2m receives the CRM basic information from the retailer client 4, and receives the CRM basic information such as service sales information to be prepared according to the needs of the consumer 12 and consumer information to be advertised. Information is created, and the created CRM information is input to the CRM information database 18. Further, the CRM information providing unit 2m updates the CRM information when the CRM information has already been stored in the CRM information database 18.
[0114]
For this reason, the fuel sales manager 6 can manage the CRM information, and can utilize the CRM information to support a sales plan of gasoline, goods, or services.
[0115]
Then, the CRM information providing means 2 m transmits useful required CRM information among the CRM information stored in the CRM information database 18 to the retailer client 4 and the consumer client 5.
[0116]
For example, to the retailer client 4, service sales information to be prepared according to the regional, temporal or content conditions and needs of the consumer 12 and consumer information to be advertised are transmitted, while the consumer client 4 is transmitted. In 5, information such as a retailer who sells a service that meets the content conditions and needs and information such as an advertisement are transmitted from the CRM information providing unit 2 m.
[0117]
Further, CRM information is provided from the consumer client 5 to the retailer client 4 via the Internet 3 as needed.
[0118]
Next, if necessary, the fuel sales manager 6 or the retailer 8 can directly send a document such as an advertisement based on the CRM information to the consumer 12.
[0119]
For this reason, the retailer 8 can more appropriately plan and provide or advertise a sales plan of gasoline, goods, and services according to the needs of the consumers 12, while the consumers 12 can better meet the needs. Retailer information such as the name and location of the retailer 8 that provides gasoline, goods, and services can be obtained, and gasoline, goods, and services that better meet needs can be purchased.
[0120]
That is, the fuel sales system 1 provides the retailer 8 and the consumer 12 with a fuel sales mode in which the retailer 8 sells a fuel such as a certain amount of gasoline or the like having relatively large price fluctuations to the consumer 12 at a single price. In order to provide the information, the information on the consumer 12 and the retailer 8 and the amount and balance of the fuel purchased by the consumer 12 and other necessary information are stored in each database such as the fuel balance information database 17, and among the stored information, The server client system updates necessary information by the fuel sales management server 2 as needed, and provides the updated information to the retailer client 4 and the consumer client 5 via the Internet 3.
[0121]
Further, the fuel sales system 1 records information necessary for application of the fuel sales form in an IC card and the information is stored by the consumer 12 while the gas station 9 is provided with the IC card information recording device 10. The information is configured so that necessary information such as fuel balance information can be updated at each gas station 9 at an arbitrary time.
[0122]
In the fuel sales system 1, even if the fuel has a relatively large price fluctuation due to factors such as import, wholesale, purchase, and political situation of crude oil such as gasoline, the consumer 12 can supply a certain amount of fuel to a certain amount. Can be purchased in a lump at the price of
[0123]
For this reason, the consumer 12 can stably obtain the fuel by avoiding the influence of the price fluctuation of the fuel, and can easily plan the fuel purchase. Further, when the fuel price rises after purchasing the fuel, it becomes possible to obtain the fuel at a lower cost, and conversely, it is possible to collectively purchase the required amount of the fuel at a lower price when the fuel is at a lower price. .
[0124]
In addition, the retailer selecting means 2b automatically selects retailer information such as the location of the gas station 9 and the price of the fuel in accordance with the request of the consumer 12, and provides the same to the consumer client 5. Can reduce the effort to find a retailer 8 or gas station 9 and choose a more tailored retailer 8 or gas station 9 that is closer to the consumer 12 and better served, for example. Becomes possible.
[0125]
On the other hand, the retailer 8 can sell a certain amount of fuel to the consumer 12 in a lump ahead of time. For this reason, sales can be booked prior to actual fuel supply, and stable profits can be obtained. In addition, fuel sales planning will be easier.
[0126]
In addition, the retailer 8 strategically informs or advertises the price of the fuel, the location of the gas station 9 and other service contents provided by the retailer 8 to the consumer 12 through the Internet 3 at a lower cost and easily. can do. Further, it is expected that the consumer 12 that meets the conditions such as the service content of the retailer 8 is enclosed.
[0127]
In addition, the CRM information created based on the CRM basic information enables the retailer 8 to plan the sale of fuel and the provision of services in accordance with the needs of the consumer 12. For this reason, improvement in the businessability and profitability of the retailer 8 can be expected.
[0128]
On the other hand, the fuel sales manager 6 provides the retailer client 4 and the consumer client 5 with necessary information from the fuel sales management server 2 via the Internet 3 to thereby provide the fuel sales form to the retailer 8 and the consumer 12. It is possible to promote or support a fuel sales contract by providing and matching the demands of each consumer 12 and the retailer 8.
[0129]
The fuel sold in the fuel sales system 1 is not limited to gasoline, but may be fuel such as kerosene, petroleum, or light oil, which has a price fluctuation.
[0130]
Further, all or a part of the information to be transmitted to the retailer client 4 may be transmitted to the consumer client 5 as necessary.
[0131]
In the case of cash settlement, payment can be made in a lump when an IC card is obtained, but may be paid each time gasoline is obtained.
[0132]
In addition, an information recording medium such as a magnetic card, a magnetic tape, a magnetic disk, and an optical disk may be used instead of the IC card.
[0133]
Further, in the fuel purchase process by the fuel sales system 1, the personal authentication may be performed at an arbitrary procedure as needed.
[0134]
Further, without providing the user temporary registration means 2e and the user temporary registration database 14, the user registration means 2f inputs the registration request information from the registration request information database 13, and adds the user ID and the password to the input registration request information. A function of creating registered user information, a function of transmitting a user ID and a password together with registration completion notification information to the consumer client 5 by a communication means such as an e-mail, and user registration of the created registered user information. It is good also as composition provided with the function to input into database 15.
[0135]
Further, as long as at least the balance of the fuel available to the consumer 12 is recorded on the IC card, other information may not necessarily be recorded. Therefore, after the consumer 12 has obtained the IC card, there is no need to transmit and receive information between the fuel sales management server 2 and the retailer client 4. Accordingly, the fuel sales management server 2 may not necessarily include the fuel balance information updating unit 2j and the registered user information updating unit 2k.
[0136]
【The invention's effect】
As described above, according to the fuel selling system and the fuel selling method according to the present invention, even if the fuel has a relatively large price fluctuation such as fuel such as gasoline, the consumer can supply a certain amount of fuel to a certain amount. The ability to purchase more stably depending on the price makes it easier to plan fuel purchases, while retailers can sell a certain amount of fuel to consumers at once, Since sales can be accounted for prior to provision, sales management of fuel becomes easier.
[Brief description of the drawings]
FIG. 1 is a system configuration diagram showing an overall configuration of a fuel sales system according to an embodiment of the present invention.
FIG. 2 is a functional block diagram of the fuel sales system shown in FIG.
FIG. 3 is a process flowchart showing the operation of the fuel sales system shown in FIG. 1;
[Explanation of symbols]
1 Fuel sales system
2 Fuel sales management server
2a Fuel sales form information provision means
2b Retailer selection means
2c Retailer information updating means
2d registration request information receiving means
2e User temporary registration means
2f User registration means
2g Fuel purchase procedure
2h Fuel purchase contract confirmation notification means
2i Fuel balance information creation means
2j Fuel balance information updating means
2k registered user information updating means
2l Service purchase payment means
2m CRM information providing means
3 Internet
4 Retailer Client
5 Consumer clients
6 Fuel sales manager
7 Data Center
8 Retailers
9 Gas station
10 IC card information recording device
11 Printer
12 Consumers
13 Registration request information database
14 Temporary user registration database
15 User registration database
16 Retailer Database
17 Fuel balance information database
18 CRM Information Database

Claims (9)

A first database that stores retailer information such as fuel selling prices for retailers that sell fuel to consumers;
A second method for storing registration request information including personal information such as a name required when the consumer who intends to use the fuel sales form provided by the fuel sales manager registers as a user of the fuel sales form. Database and
A third database for storing registered user information;
A fourth database for storing fuel balance information;
A fuel sales system comprising a fuel sales management server,
The fuel sales management server,
Providing fuel sales form information so that the retailer information and the information on the fuel sales form provided by the fuel sales manager can be browsed to a consumer client used by the consumer and a retailer client used by the retailer Means,
Registration request information receiving means for receiving the registration request information from the consumer client and inputting the information to the second database;
A user registration that creates the registered user information by adding personal authentication information to the registration request information and inputs the personal authentication information to the third database while transmitting the personal authentication information together with registration completion notification information to the consumer client. Means,
The personal authentication of the consumer client is performed by receiving the personal authentication information from the consumer client and referring to the registered user information stored in the third database, and further, the consumer client is registered. If so, the consumer client receives the fuel purchase request information such as the retailer the consumer wants to purchase and the amount of fuel purchased, and responds to the fuel purchase request information together with the registered user information. Fuel purchase procedure means for transmitting to the retailer client;
Receiving the fuel purchase request information and the information indicating that the registered user information has been confirmed from the retailer client, and confirming the fuel purchase contract based on the fuel purchase request information and the registered user information that has been confirmed. Fuel purchase contract confirmation notification means for creating information and transmitting to the retailer client and the consumer client;
The retailer from which the consumer purchases fuel based on the fuel purchase contract confirmation information, fuel type and available fuel balance, and fuel balance information including the registered user information are created and stored in the fourth database. Fuel balance information creating means for inputting and transmitting to the retailer client;
A fuel sales system comprising: A first database that stores retailer information such as fuel selling prices for retailers that sell fuel to consumers;
A retailer client used by the retailer;
A consumer client used by the consumer;
A second method for storing registration request information including personal information such as a name required when the consumer who intends to use the fuel sales form provided by the fuel sales manager registers as a user of the fuel sales form. Database and
A third database for storing registered user information;
A fourth database for storing fuel balance information;
An information recording medium for recording the fuel balance information;
An information recording device that inputs the fuel balance information into the information recording medium, and further updates the fuel balance information recorded on the information recording medium based on the fuel balance update information,
A fuel sales system comprising a fuel sales management server,
The fuel sales management server,
Providing fuel sales form information so that the retailer information and the information on the fuel sales form provided by the fuel sales manager can be browsed to a consumer client used by the consumer and a retailer client used by the retailer Means,
Registration request information receiving means for receiving the registration request information from the consumer client and inputting the information to the second database;
A user registration that creates the registered user information by adding personal authentication information to the registration request information and inputs the personal authentication information to the third database while transmitting the personal authentication information together with registration completion notification information to the consumer client. Means,
The personal authentication of the consumer client is performed by receiving the personal authentication information from the consumer client and referring to the registered user information stored in the third database, and further, the consumer client is registered. If so, the consumer client receives the fuel purchase request information such as the retailer the consumer wants to purchase and the amount of fuel purchased, and responds to the fuel purchase request information together with the registered user information. Fuel purchase procedure means for transmitting to the retailer client;
Receiving the fuel purchase request information and the information indicating that the registered user information has been confirmed from the retailer client, and confirming the fuel purchase contract based on the fuel purchase request information and the registered user information that has been confirmed. Fuel purchase contract confirmation notification means for creating information and transmitting to the retailer client and the consumer client;
Creating the fuel balance information including the retailer from which the consumer purchases fuel based on the fuel purchase contract confirmation information, the type of fuel and available fuel balance and the registered user information, and the fourth database And fuel balance information creating means for sending to the retailer client
A fuel sales system comprising: 3. The fuel sales system according to claim 1, further comprising fuel balance information updating means for receiving fuel balance update information from said retailer client and updating fuel balance information stored in said fourth database. system. Receiving retailer condition information such as the location of the retailer requested by the consumer from the consumer client; searching the first database for the retailer information corresponding to the retailer condition information; The fuel selling system according to any one of claims 1 to 3, further comprising a retailer selecting means for transmitting the retailer information obtained by the search to the consumer client. Service purchase price information such as the purchase price of the service purchased by the consumer among services provided by the retailer such as oil change of a car is received from the retailer client, and based on the service purchase price information. 5. A service purchase settlement means for updating the fuel balance information in the fourth database and transmitting the updated fuel balance information to the retailer client. 2. The fuel sales system according to claim 1. Receives CRM (Customer Relation Management) basic information, such as a car inspection time of a car owned by the consumer, from the retailer client, and creates or updates CRM information based on the CRM basic information, and also executes the retailer client and the consumer. The fuel sales system according to any one of claims 1 to 5, further comprising a CRM information providing unit that transmits the CRM information to at least one of the clients, and a fifth database that stores the CRM information. . 7. The apparatus according to claim 1, further comprising: retailer information updating means for receiving the retailer information update request information from the retailer client and updating the retailer information in the first database. 2. The fuel sales system according to claim 1. 8. The fuel sales system according to claim 1, wherein the information recording medium has a function as a credit card. A consumer client and a retailer that the consumer uses retailer information, such as fuel selling price, for a retailer that sells fuel to consumers, and fuel sales form information that is provided by a fuel sales manager Providing a viewable to the client;
Receiving from the consumer client registration request information including personal information such as a name required when the consumer trying to use the fuel sales form registers as a user of the fuel sales form;
Creating registered user information by adding personal authentication information to the registration request information, and transmitting the personal authentication information to the consumer client together with registration completion notification information;
The personal authentication of the consumer client is performed by receiving the personal authentication information from the consumer client and referring to the registered user information stored in the third database, and further, the consumer client is registered. If so, the consumer client receives the fuel purchase request information such as the retailer the consumer wants to purchase and the amount of fuel purchased, and responds to the fuel purchase request information together with the registered user information. Transmitting to the retailer client;
Receiving the fuel purchase request information and the information indicating that the registered user information has been confirmed from the retailer client, and confirming the fuel purchase contract based on the fuel purchase request information and the registered user information that has been confirmed. Creating and transmitting information to the retailer client and the consumer client;
Creating and transmitting to the retailer client fuel balance information including the retailer from which the consumer purchases fuel, the fuel type and available fuel balance and the registered user information based on the fuel purchase contract confirmation information; When,
A method for selling fuel, comprising:

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