JP2002298032A - Commodity distribution device and commodity distribution instruction method using reserved seat information - Google Patents
Commodity distribution device and commodity distribution instruction method using reserved seat informationInfo
- Publication number
- JP2002298032A JP2002298032A JP2001094162A JP2001094162A JP2002298032A JP 2002298032 A JP2002298032 A JP 2002298032A JP 2001094162 A JP2001094162 A JP 2001094162A JP 2001094162 A JP2001094162 A JP 2001094162A JP 2002298032 A JP2002298032 A JP 2002298032A
- Authority
- JP
- Japan
- Prior art keywords
- information
- seat
- customer
- order
- designated seat
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
Landscapes
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
Description
【０００１】[0001]
【発明の属する技術分野】本発明は、指定席予約情報を
利用して商品の受注および配送を行う商品配送装置およ
び配送指示方法に関する。BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a product delivery apparatus and a delivery instruction method for receiving and delivering a product using reserved seat reservation information.
【０００２】[0002]
【従来の技術】ネットワークを利用してＷｅｂのオンラ
インで商品を注文し、注文した品物をオフイスや自宅に
配送してくれるサービスが存在する。このような従来の
ネット配送サービスでは、注文客が注文したい品物の番
号、数量、住所、氏名、クレジット会社、クレジット番
号などの情報を端末に入力して注文している。注文を受
けた販売店は、送られた注文情報に従って品物を準備
し、クレジット情報を確認し、注文品を配送する。2. Description of the Related Art There is a service for ordering goods online on a Web using a network and delivering the ordered goods to an office or home. In such a conventional Internet delivery service, an order customer inputs information such as the number, quantity, address, name, credit company, and credit number of an item to be ordered to a terminal and places an order. The store receiving the order prepares the goods according to the received order information, checks the credit information, and delivers the ordered item.
【０００３】[0003]
【発明が解決しようとする課題】しかしながら、乗り物
を対象としたサービスは存在しない。例えば、列車の発
車までに十分な時間がとれなく、駅弁などの食料品や飲
料品、お土産、書籍などの購入ができなく、乗車中に不
自由な思いをすることがある。また、注文に際して品物
の番号、数量、住所、氏名、クレジット会社、クレジッ
ト番号などの多くの情報を端末に入力しなければならな
い。However, there is no service for vehicles. For example, a train may not have enough time to buy food and drinks, such as station lunches, souvenirs, books, etc., and may feel inconvenience while riding. In order to place an order, much information such as the number, quantity, address, name, credit company, and credit number of an item must be input to the terminal.
【０００４】本発明は、オンラインで指定席予約を行っ
た利用者に対して所望の品物をオンラインで受注し、乗
車列車または搭乗航空機まで配送できる商品配送システ
ムを提供することを目的とする。[0004] It is an object of the present invention to provide a product delivery system capable of receiving a desired product online from a user who has reserved a reserved seat online and delivering the product to a boarding train or an onboard aircraft.
【０００５】[0005]
【課題を解決するための手段】本発明は、客端末に商品
情報を提供し、客特定情報と共に商品注文情報を受け、
指定席情報と関連して発注情報を生成する受注サーバ
と、この受注サーバから発注情報を受けると、前記商品
注文情報に基づいた商品を前記客特定情報に対応する指
定席情報に対応する箇所に配送することを指示する配送
端末とにより構成される商品配送装置を提供する。The present invention provides merchandise information to a customer terminal, receives merchandise order information together with customer identification information,
An order receiving server that generates order information in association with the reserved seat information; and receiving order information from the order receiving server, a product based on the product order information is placed in a location corresponding to the designated seat information corresponding to the customer specifying information. There is provided a product delivery device including a delivery terminal for instructing delivery.
【０００６】本発明は、指定席情報を用いた商品配送方
法において、客端末に商品情報を提供し、前記客から客
特定情報と共に商品注文情報を受けると、前記指定席情
報と関連した発注情報を生成するステップと、発注情報
を受けると、商品注文情報に基づいた商品を前記指定席
情報に対応する箇所に配送するステップとを具備する商
品配送指示方法を提供する。According to the present invention, in a commodity delivery method using designated seat information, when commodity information is provided to a customer terminal and commodity order information is received together with customer identification information from the customer, order information associated with the designated seat information is received. , And receiving the order information, and delivering the product based on the product order information to a location corresponding to the designated seat information.
【０００７】[0007]
【発明の実施の形態】以下、図面を参照して本発明の第
１の実施形態を説明する。DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, a first embodiment of the present invention will be described with reference to the drawings.
【０００８】図１は本発明の第１実施形態に係る商品配
送システムの構成を示す図である。FIG. 1 is a diagram showing a configuration of a product delivery system according to a first embodiment of the present invention.
【０００９】図１によると、注文受付サーバ１１が客携
帯端末１２および指定席受付サーバ（列車指定席予約装
置）１３とに通信ネットワークを介して接続できるよう
構成されている。この注文受付サーバ１１はメニューデ
ータベース１４、客管理データベース１５および販売店
データベース１６にアクセスできるよう構成されてい
る。さらに、この注文受付サーバ１１は注文商品を配送
する販売店の端末１７にアクセスできるように構成され
ている。指定席受付サーバ１３は座席指定データベース
１８にアクセスできるように構成されている。According to FIG. 1, the order receiving server 11 is configured to be able to connect to a customer portable terminal 12 and a reserved seat receiving server (train reserved seat reservation device) 13 via a communication network. The order receiving server 11 is configured to be able to access a menu database 14, a customer management database 15, and a store database 16. Further, the order receiving server 11 is configured to be able to access a terminal 17 of a store that delivers the ordered product. The designated seat reception server 13 is configured to be able to access the designated seat database 18.
【００１０】座席指定データベース１８は、図２に示す
座席指定席テーブルを有する。即ち、このテーブルには
客ＩＤ、日時、列車番号、車両番号、座席番号、クレジ
ット会社名、クレジットＩＤ、有効期限、課金の項目が
設けられている。客ＩＤはクレジット会社名、クレジッ
トＩＤ、有効期限などの客クレジット情報と共に予め指
定席受付サーバ１３に登録されているものである。The seat designation database 18 has a seat designation seat table shown in FIG. That is, this table has items of customer ID, date and time, train number, vehicle number, seat number, credit company name, credit ID, expiration date, and charging. The customer ID is registered in advance in the designated seat reception server 13 together with customer credit information such as a credit company name, a credit ID, and an expiration date.
【００１１】メニューデータベース１４は、図３に示す
メニューテーブルを有する。このメニューテーブルには
商品ＩＤ、商品名、単価、販売時間帯の項目が設けられ
ている。The menu database 14 has a menu table shown in FIG. In this menu table, items such as a product ID, a product name, a unit price, and a sales time zone are provided.
【００１２】客管理データベース１５は図４に示すよう
な客管理テーブルを有する。この客管理テーブルには客
ＩＤ、発注店番号、発注番号の項目を含んでいる。The customer management database 15 has a customer management table as shown in FIG. This customer management table includes items of customer ID, ordering store number, and ordering number.
【００１３】販売店データベース１６は図５に示す販売
店テーブルを有する。この販売店テーブルには列車番
号、座席番号、駅名、販売店番号の項目が設けられてい
る。The store database 16 has a store table shown in FIG. The store table has items of train number, seat number, station name, and store number.
【００１４】上記構成の商品配送装置の動作を図６を参
照して説明する。The operation of the commodity delivery apparatus having the above configuration will be described with reference to FIG.
【００１５】客が客携帯端末１２によって客ＩＤと指定
席予約情報（日時、第１及び第２希望列車番号、乗車
駅、下車駅）に基づいて列車の指定席予約を指定席受付
サーバ１３に申し込むと、指定席受付サーバ１３は空き
情報を検索して日時、列車番号、車両番号、座席番号を
含む指定席情報を客に提供するとともに座席指定データ
ベース１８のテーブルに同情報を格納する。この時、座
席指定データベース１８のテーブルには客ＩＤに基づい
て予め登録されている客のクレジット情報、即ちクレジ
ット会社名、クレジットＩＤ、有効期限並びに客端末ア
ドレスを指定席情報に対応させて格納され、更に料金が
課金される。The customer uses the customer portable terminal 12 to make a reserved seat reservation for the train to the reserved seat reception server 13 based on the customer ID and the reserved seat reservation information (date and time, first and second desired train numbers, boarding station, getting off station). Upon application, the reserved seat reception server 13 searches for vacant information and provides the customer with designated seat information including the date and time, train number, vehicle number, and seat number, and stores the information in a table of the seat designation database 18. At this time, the table of the seat designation database 18 stores customer credit information registered in advance based on the customer ID, that is, the credit company name, credit ID, expiration date, and customer terminal address in association with the designated seat information. , And a fee is charged.
【００１６】指定席予約が完了した後に、客が商品注文
受付サーバ１１に商品カタログ、例えば弁当メニューを
要求すると、商品注文受付サーバ１１はカタログデータ
ベース１４から弁当メニューを取り込み、客端末アドレ
スに基づいて該メニューを客端末１２に送る。これによ
り、客携帯端末１２に図７（ａ）に示すような弁当メニ
ューが表示される。このメニュー画面（ａ）から所望の
弁当を選択し、個数を入力し、注文を指定する。このと
き、図７（ｂ）に示すような客情報画面が客携帯端末１
２に表示される。この画面に基づいて名前、客ＩＤおよ
び商品渡し駅名を客が入力し、確認をクリックすると、
即ち、客が商品を注文すると、商品注文受付サーバ１１
は指定席受付サーバ１３に対して客ＩＤに基づいて注文
客の指定席情報を要求する。この要求に応じて指定席受
付サーバ１３は客ＩＤに基づいて座席指定データベース
１８をアクセスし、座席指定席テーブルから客ＩＤに対
応する指定席情報を取り込み、商品注文受付サーバ１１
に転送する。When the customer requests a product catalog, for example, a lunch menu, from the product order receiving server 11 after the reserved seat reservation is completed, the product order receiving server 11 fetches the lunch menu from the catalog database 14 and based on the customer terminal address. The menu is sent to the customer terminal 12. Thereby, a lunch menu as shown in FIG. 7A is displayed on the customer portable terminal 12. A desired lunch is selected from this menu screen (a), the number is input, and an order is designated. At this time, the customer information screen as shown in FIG.
2 is displayed. Based on this screen, the customer enters the name, customer ID and the name of the delivery station, and clicks confirm.
That is, when a customer orders a product, the product order receiving server 11
Requests the designated seat reception server 13 for the designated seat information of the ordering customer based on the customer ID. In response to this request, the designated seat reception server 13 accesses the seat designation database 18 based on the customer ID, fetches designated seat information corresponding to the customer ID from the designated seat table, and stores the product order reception server 11
Transfer to
【００１７】商品注文受付サーバ１１は指定席情報を受
けると、注文確認のため指定席情報と共に注文内容を客
携帯端末１２に送る。このとき、客携帯端末１２には図
７（ｃ）に示されるように指定席情報と共に注文内容が
表示される。この表示に基づいて客が確認すると注文は
完了する。Upon receiving the designated seat information, the commodity order receiving server 11 sends the order contents to the customer portable terminal 12 together with the designated seat information for order confirmation. At this time, the order details are displayed on the customer portable terminal 12 together with the designated seat information as shown in FIG. The order is completed when the customer confirms based on this display.
【００１８】次に、注文受付サーバ１１が指定席受付サ
ーバ１３を介して指定席キャンセルの有無を確認した
後、指定席情報および注文情報に基づいて販売店データ
ベース１６をアクセスし、注文内容に最適な販売店を探
す。これにより、注文受付サーバ１１が最適販売店の識
別子を得ると、該当する販売店端末１７に注文情報、即
ち図７（ｃ）に示された注文情報に基づいて商品配送を
依頼する。このとき、注文受付サーバ１１は客管理デー
タベース１５に客管理情報、即ち客ＩＤ、発注店識別子
（販売店識別子）、発注番号および注文情報を登録す
る。Next, after the order receiving server 11 confirms whether or not the reserved seat has been canceled via the reserved seat receiving server 13, the order receiving server 11 accesses the store database 16 based on the reserved seat information and the order information, and is adapted to the contents of the order. Find a dealer. Thus, when the order receiving server 11 obtains the identifier of the optimal store, the order receiving server 11 requests the corresponding store terminal 17 to deliver the product based on the order information, that is, the order information shown in FIG. At this time, the order receiving server 11 registers the customer management information, that is, the customer ID, the ordering store identifier (the store identifier), the order number, and the order information in the customer management database 15.
【００１９】販売店は販売店端末１７で得た注文情報に
基づいて商品を確認すると、商品配送依頼確認を商品注
文受付サーバ１１に送る。商品注文受付サーバ１１は、
商品配送依頼確認を受けると、客管理データベース１５
の指定席受付サーバ１３に対して課金を依頼する。When the store confirms the product based on the order information obtained at the store terminal 17, it sends a product delivery request confirmation to the product order receiving server 11. The product order reception server 11
Upon receiving the product delivery request confirmation, the customer management database 15
Of the designated seat reception server 13 for charging.
【００２０】指定席受付サーバ１３が課金の依頼を受け
ると、座席指定データベース１８のテーブルの課金項目
に料金を入力する。これにより、客のクレジットから料
金が引き落とされ、精算が完了する。When the designated seat receiving server 13 receives the request for charging, the fee is input to the charging item of the table of the seat specifying database 18. Thereby, the fee is deducted from the customer's credit, and the settlement is completed.
【００２１】上記の商品配送手順において客が商品を注
文した後に指定席をキャンセルした場合は商品の注文も
キャンセルされる。If the customer cancels the designated seat after ordering a product in the above-mentioned product delivery procedure, the order for the product is also canceled.
【００２２】即ち、図８に示されるように指定席キャン
セルの有無の確認においてキャンセルが有りのとき、注
文受付サーバ１１はキャンセル確認を客携帯端末１２に
送る。キャンセルの応答を受けると、注文受付サーバ１
１は客管理データベース１５から該当する客ＩＤの情報
を消去する。That is, as shown in FIG. 8, when there is a cancellation in the confirmation of the presence or absence of the reserved seat cancellation, the order receiving server 11 sends a cancellation confirmation to the customer portable terminal 12. Upon receiving the cancellation response, the order receiving server 1
1 deletes the information of the corresponding customer ID from the customer management database 15.
【００２３】次に、第２の実施形態を図９を参照して説
明する。第１の実施形態では客の要求に応じて商品カタ
ログを客携帯端末１２に提供しているが、客が指定席予
約をすると、その予約情報を利用して客携帯端末１２に
商品カタログを積極的に提供することもできる。即ち、
図８において、指定席受付サーバ１３は指定席予約を受
け付ける毎に、指定席情報を注文受付サーバ１１に送
る。注文受付サーバ１１は指定席受付サーバ１３から指
定席情報を客の携帯端末アドレスと共に受け取ると、客
携帯端末１２に商品カタログを提供する。客が送られた
商品カタログを見て注文すれば、上述した配送手順に従
って商品を配送し、課金する。Next, a second embodiment will be described with reference to FIG. In the first embodiment, the product catalog is provided to the customer portable terminal 12 in response to the customer's request. However, when the customer makes a reserved seat reservation, the customer catalog is actively created in the customer portable terminal 12 using the reservation information. Can also be provided. That is,
In FIG. 8, each time the reserved seat reception server 13 receives the reserved seat reservation, the reserved seat reception server 13 sends the reserved seat information to the order reception server 11. Upon receiving the designated seat information from the designated seat reception server 13 together with the customer's portable terminal address, the order receiving server 11 provides the customer portable terminal 12 with a product catalog. If the customer places an order while looking at the sent product catalog, the product is delivered and charged according to the delivery procedure described above.
【００２４】図１０に示される第３の実施形態では、客
は指定席券を確保しており、指定席券番号に基づいて注
文受付サーバ１１に弁当を注文するシステムが示されて
いる。In the third embodiment shown in FIG. 10, a system is shown in which a customer secures a reserved seat ticket and orders a lunch from the order receiving server 11 based on the designated seat ticket number.
【００２５】即ち、客は駅弁当を注文するとき、携帯端
末１２により注文受付サーバ１１に弁当メニューを要求
する。携帯端末１２に弁当メニューが提供されると、客
は携帯端末１２に希望の弁当の番号と指定席券番号を入
力し、注文受付サーバ１１に注文を出す。注文受付サー
バ１１は指定席券番号に基づき座席指定データベース１
８をアクセスし、指定席券番号に対応する指定席情報を
検索する。That is, when ordering a station lunch, the customer requests a lunch menu from the order receiving server 11 through the portable terminal 12. When the lunch menu is provided to the mobile terminal 12, the customer inputs the desired lunch number and designated seat ticket number to the mobile terminal 12, and submits an order to the order reception server 11. The order receiving server 11 selects the seat reservation database 1 based on the reserved seat ticket number.
8 and retrieves the reserved seat information corresponding to the reserved seat ticket number.
【００２６】指定席情報の提供を受けると、注文受付サ
ーバ１１は指定席情報に基づいて販売店データベースか
ら最適販売店を検索し、その販売店の端末１７に弁当配
送依頼を送る。注文受付サーバ１１は販売店端末１７か
ら弁当配送依頼受確認を受けると、客携帯端末１２に課
金をする。客携帯端末１２からクレジットＩＤが送ら
れ、これにより精算がなされる。この第３の実施形態に
よると、注文受付サーバ１１は座席指定データベース１
８から指定席情報の提供を受けることによって受注およ
び課金を行うことができる。When the designated seat information is provided, the order receiving server 11 searches the shop database for the optimum shop based on the designated seat information, and sends a lunch delivery request to the terminal 17 of the shop. When the order receiving server 11 receives the receipt confirmation of the lunch delivery request from the store terminal 17, the order receiving server 11 charges the customer portable terminal 12. The credit ID is sent from the customer portable terminal 12, and the payment is made. According to the third embodiment, the order receiving server 11 stores the seat designation database 1
By receiving the designated seat information from No. 8, orders and billing can be performed.
【００２７】上記実施形態では、注文に際して客ＩＤを
用いているが、客端末のアドレスを自動的に取り込みこ
の客端末アドレスに基づいて指定席情報を取り込むよう
にすることができる。In the above embodiment, the customer ID is used when placing an order. However, it is possible to automatically take in the address of the customer terminal and take in the designated seat information based on the customer terminal address.
【００２８】上記実施形態では、列車の指定席情報を利
用して客に商品配送のサービスを行っているが、航空機
を利用する場合には、航空券予約装置の予約情報を利用
して搭乗する空港において客携帯端末により商品を注文
し、帰港する空港において商品を受け取る場合にも本発
明は適用できる。また、カタログ情報としては商品を画
像情報にて携帯端末に提供することができる。In the above embodiment, the product delivery service is provided to the customer using the reserved seat information of the train. However, when using an airplane, boarding is performed using the reservation information of the airline ticket reservation device. The present invention can also be applied to a case where a customer orders a product at the airport by a customer portable terminal and receives the product at the returning airport. Further, as the catalog information, the product can be provided to the mobile terminal as image information.
【００２９】[0029]
【発明の効果】以上説明したように本発明によれば、指
定席情報を利用して商品を注文することができるので、
オンラインで指定席予約を行った利用者に対して所望の
品物をオンラインで受注し、乗車列車または搭乗航空機
まで配送できる。このとき、注文客は注文に際して注文
商品番号と個数など最低限の情報を入力するだけで、販
売店は指定席情報を利用して商品を配送できる。As described above, according to the present invention, a product can be ordered using the reserved seat information.
A user who has reserved a reserved seat online can receive an order for a desired product online and deliver it to a boarding train or boarding aircraft. At this time, the ordering customer only needs to input the minimum information such as the number of the ordered item and the number of items when ordering, and the dealer can deliver the item using the reserved seat information.
【図１】本発明に従った一実施形態の指定席情報を利用
した商品配送システムの概略構成図。FIG. 1 is a schematic configuration diagram of a product delivery system using designated seat information according to an embodiment of the present invention.
【図２】座席指定データベースに格納される座席指定情
報テーブルを示す図。FIG. 2 is a diagram showing a seat designation information table stored in a seat designation database.
【図３】商品カタログデータベースに格納されるカタロ
グ情報テーブルを示す図。FIG. 3 is a view showing a catalog information table stored in a product catalog database.
【図４】客管理データベースに格納される客管理情報テ
ーブルを示す図。FIG. 4 is a diagram showing a customer management information table stored in a customer management database.
【図５】販売店データベースに格納される販売店情報テ
ーブルを示す図。FIG. 5 is a view showing a store information table stored in a store database.
【図６】一実施形態の商品配送システムの動作手順を示
す図。FIG. 6 is an exemplary view showing an operation procedure of the commodity delivery system according to the embodiment;
【図７】客携帯端末の表示画面を示す図。FIG. 7 is a diagram showing a display screen of the customer portable terminal.
【図８】指定席がキャンセルされたときの商品配送シス
テムの動作手順を示す図。FIG. 8 is a diagram showing an operation procedure of the commodity delivery system when a designated seat is canceled.
【図９】本発明に従った第２の実施形態の商品配送シス
テムの動作手順を示す図。FIG. 9 is a diagram showing an operation procedure of the commodity delivery system according to the second embodiment according to the present invention.
【図１０】本発明に従った第３の実施形態の商品配送シ
ステムの概略構成図。FIG. 10 is a schematic configuration diagram of a product delivery system according to a third embodiment of the present invention.
【図１１】第３の実施形態の商品配送システムの動作手
順を示す図。FIG. 11 is a diagram showing an operation procedure of the commodity delivery system according to the third embodiment.
１１…注文受付サーバ １２…客携帯端末 １３…指定席受付サーバ １４…カタログデータベース １５…客管理データベース １６…販売店データベース １７…販売店端末 １８…座席指定データベース 11 ... Order reception server 12 ... Customer portable terminal 13 ... Reserved seat reception server 14 ... Catalog database 15 ... Customer management database 16 ... Retailer database 17 ... Retailer terminal 18 ... Seat specification database
───────────────────────────────────────────────────── フロントページの続き (51)Int.Cl.7 識別記号 ＦＩ テーマコート゛(参考） Ｂ６５Ｇ 61/00 ５３０ Ｂ６５Ｇ 61/00 ５３０ ──────────────────────────────────────────────────続 き Continued on the front page (51) Int.Cl. 7 Identification symbol FI Theme coat ゛ (Reference) B65G 61/00 530 B65G 61/00 530
Claims (22)
客特定情報と共に商品注文情報を受けると、指定席情報
と関連して発注情報を生成する受注手段と、 前記受注手段から発注情報を受けると、前記商品注文情
報に基づいた商品を前記客特定情報に対応する指定席情
報に対応する箇所に配送することを指示する配送指示手
段と、 により構成される商品配送装置。1. An order receiving means for providing merchandise information to a customer terminal and receiving merchandise order information together with customer identification information from the customer terminal, generating order information in association with designated seat information, and receiving the order information from the order receiving means. And a delivery instruction means for instructing delivery of a product based on the product order information to a location corresponding to the designated seat information corresponding to the customer identification information.
として客識別情報を受け、該客識別情報に基づき指定席
情報を座席指定データベースから取り込む手段を有する
請求項１に記載の商品配送装置。2. The merchandise delivery device according to claim 1, wherein the order receiving means has means for receiving customer identification information as customer identification information from a customer terminal, and taking in designated seat information from a seat designation database based on the customer identification information. .
から複数の指定席情報を対応する客端末アドレスと共に
取り込み、客端末に商品情報を提供する手段を含む請求
項１に記載の商品配送装置。3. The merchandise delivery device according to claim 1, wherein said order receiving means includes means for fetching a plurality of designated seat information from a seat designation database together with a corresponding customer terminal address and providing merchandise information to the customer terminal.
末アドレスを使用し、該客端末アドレスに基づいて座席
指定データベースから指定席情報を取り込む手段を含む
請求項１に記載の商品配送装置。4. The commodity delivery apparatus according to claim 1, wherein the order receiving means uses a customer terminal address as customer identification information, and includes means for taking in designated seat information from a seat designation database based on the customer terminal address.
定席券番号を客特定情報として受け、この指定席券番号
に基づいて指定席情報を座席指定データベースから取り
込む手段を有する請求項１に記載の商品配送装置。5. The apparatus according to claim 1, wherein said order receiving means receives a designated seat ticket number sent from a customer terminal as customer specifying information, and takes in designated seat information from a seat designation database based on the designated seat ticket number. Product delivery device as described.
時、列車番号、車両番号、座席番号、客のクレジット情
報を取り込む請求項１ないし５のいずれか１に記載の商
品配送装置。6. The merchandise delivery device according to claim 1, wherein said order receiving means takes in date and time, train number, vehicle number, seat number, and customer credit information as designated seat information.
座席情報を検索し、指定席情報を客端末に提供すると共
に該情報を座席指定データベースに格納する手段と、客
端末から商品注文を受け付ける受注手段から客に対応す
る指定席情報の要求を受けると該座席指定情報を商品配
送情報として前記受注手段に提供する手段とを含む指定
席受付装置により構成される商品配送装置。7. Upon receiving a reserved seat reservation from a customer terminal, means for retrieving vacant seat information, providing the reserved seat information to the customer terminal and storing the information in the seat designation database; Means for receiving a request for designated seat information corresponding to a customer from a receiving order receiving means, and providing the designated seat information as product delivery information to the order receiving means.
ら客識別情報に基づいて指定席情報の要求を受けると、
該客識別情報に対応する指定席情報を前記受注手段に提
供する請求項７に記載の商品配送装置。8. The designated seat receiving device, when receiving a request for designated seat information from the order receiving means based on customer identification information,
The product delivery device according to claim 7, wherein the designated seat information corresponding to the customer identification information is provided to the order receiving means.
ら予約済みの複数の指定席情報の要求を受けると該複数
の指定席情報を客端末アドレスと共に前記受注手段に提
供する請求項７に記載の商品配送装置。9. The apparatus according to claim 7, wherein the designated seat receiving device provides the plurality of designated seat information together with a customer terminal address to the order receiving means when receiving a request for a plurality of reserved designated seat information from the order receiving means. Product delivery device as described.
から指定席券番号に基づいて指定席情報の要求を受ける
と、指定席券番号に対応する指定席情報を前記受注手段
に提供する請求項７に記載に記載の商品配送装置。10. The designated seat receiving device, when receiving a request for designated seat information from the order receiving means based on the designated seat ticket number, provides the designated seat information corresponding to the designated seat ticket number to the order receiving means. Item 7. The product delivery device according to Item 7.
して日時、列車番号、車両番号、座席番号、客のクレジ
ット情報を前記商品受注手段に提供する請求項７ないし
１１のいずれか１に記載の商品配送装置。11. The apparatus according to claim 7, wherein the reserved seat receiving device provides date and time, a train number, a vehicle number, a seat number, and customer credit information as the reserved seat information to the commodity order receiving means. Goods delivery device.
末から客特定情報と共に商品注文情報を受けると、前記
指定席情報と関連した発注情報を生成するステップと、 前記発注情報を受けると、前記商品注文情報に基づいた
商品を前記指定席情報に対応する箇所に配送することを
指示するステップと、 を具備する商品配送指示方法。12. Providing merchandise information to a customer terminal, receiving merchandise order information together with customer identification information from the customer terminal, generating order information related to the designated seat information, and receiving the order information. A step of instructing delivery of a product based on the product order information to a location corresponding to the designated seat information.
報を受け、該客識別情報に基づき指定席情報を座席指定
データベースから取り込むステップを有する請求項１３
に記載の商品配送指示方法。13. The method according to claim 13, further comprising the step of receiving customer identification information as customer identification information from the customer terminal, and taking in designated seat information from a seat designation database based on the customer identification information.
Product delivery instruction method described in.
席情報を対応する客端末アドレスと共に取り込み、客端
末に商品情報を提供するステップを含む請求項１３に記
載の商品配送指示方法。14. The product delivery instruction method according to claim 13, further comprising the step of taking in a plurality of designated seat information from a seat designation database together with a corresponding customer terminal address, and providing product information to the customer terminal.
用し、該客端末アドレスに基づいて座席指定データベー
スから指定席情報を取り込むステップを含む請求項１３
に記載の商品配送指示方法。15. The method according to claim 13, further comprising the step of using a customer terminal address as customer identification information, and taking in designated seat information from a seat designation database based on the customer terminal address.
Product delivery instruction method described in.
特定情報として受け、この指定席券番号に基づいて指定
席情報を座席指定データベースから取り込むステップを
含む請求項１３に記載の商品配送指示方法。16. The product delivery instruction according to claim 13, further comprising the step of receiving the designated seat ticket number sent from the customer terminal as customer specifying information, and taking in the designated seat information from the seat designation database based on the designated seat ticket number. Method.
両番号、座席番号、客のクレジット情報を取り込む請求
項１３ないし１７のいずれか１に記載の商品配送指示方
法。17. The product delivery instruction method according to claim 13, wherein date and time, train number, vehicle number, seat number, and customer credit information are taken in as designated seat information.
き座席情報を検索するステップと、 指定席情報を客端末に提供すると共に該情報を座席指定
データベースに格納するステップと、 客端末から商品注文を受け付ける受注手段から客に対応
する指定席情報の要求を受けると該座席指定情報を商品
配送情報として前記受注手段に提供するステップと、 により構成される商品配送方法。18. Receiving a reserved seat reservation from a customer terminal, searching for vacant seat information, providing the designated seat information to the customer terminal and storing the information in the seat designation database; Receiving a request for designated seat information corresponding to a customer from an order receiving means for receiving an order, and providing the seat designation information to the order receiving means as product delivery information.
て指定席情報の要求を受けると、該客識別情報に対応す
る指定席情報を前記受注手段に提供するステップを含む
請求項１９に記載の商品配送方法。19. The method according to claim 19, further comprising the step of, when receiving a request for designated seat information from said order receiving means based on customer identification information, providing designated seat information corresponding to said customer identification information to said order receiving means. Product delivery method.
定席情報の要求を受けると該複数の指定席情報を客端末
アドレスと共に前記受注手段に提供するステップを含む
請求項１９に記載の商品配送方法。20. The product delivery according to claim 19, further comprising the step of, upon receiving a request for a plurality of reserved seat information already reserved from said order receiving means, providing said plurality of designated seat information to said order receiving means together with a customer terminal address. Method.
いて指定席情報の要求を受けると、指定席券番号に対応
する指定席情報を前記受注手段に提供するステップを含
む請求項１９に記載に記載の商品配送方法。21. The method according to claim 19, further comprising the step of, when receiving a request for designated seat information based on the designated seat ticket number from said order receiving means, providing designated seat information corresponding to the designated seat ticket number to said order receiving means. Product delivery method described in.
両番号、座席番号、客のクレジット情報を前記商品受注
手段に提供するステップを含む請求項１９ないし２２の
いずれか１に記載の商品配送方法。22. The product delivery method according to claim 19, further comprising the step of providing date and time, train number, vehicle number, seat number, and customer credit information as designated seat information to said product order receiving means. .
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP2001094162A JP2002298032A (en) | 2001-03-28 | 2001-03-28 | Commodity distribution device and commodity distribution instruction method using reserved seat information |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP2001094162A JP2002298032A (en) | 2001-03-28 | 2001-03-28 | Commodity distribution device and commodity distribution instruction method using reserved seat information |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| JP2002298032A true JP2002298032A (en) | 2002-10-11 |
Family
ID=18948402
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| JP2001094162A Pending JP2002298032A (en) | 2001-03-28 | 2001-03-28 | Commodity distribution device and commodity distribution instruction method using reserved seat information |
Country Status (1)
| Country | Link |
|---|---|
| JP (1) | JP2002298032A (en) |
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JP2006195822A (en) * | 2005-01-14 | 2006-07-27 | Fujitsu Ltd | Program |
| JP2015052812A (en) * | 2013-09-05 | 2015-03-19 | 日本信号株式会社 | Ticket and commodity sales system |
| CN109359905A (en) * | 2018-09-14 | 2019-02-19 | 广东飞库科技有限公司 | A kind of automation unmanned storehouse goods yard distribution method, device and storage medium |
-
2001
- 2001-03-28 JP JP2001094162A patent/JP2002298032A/en active Pending
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JP2006195822A (en) * | 2005-01-14 | 2006-07-27 | Fujitsu Ltd | Program |
| JP2015052812A (en) * | 2013-09-05 | 2015-03-19 | 日本信号株式会社 | Ticket and commodity sales system |
| CN109359905A (en) * | 2018-09-14 | 2019-02-19 | 广东飞库科技有限公司 | A kind of automation unmanned storehouse goods yard distribution method, device and storage medium |
| CN109359905B (en) * | 2018-09-14 | 2021-01-19 | 广东飞库科技有限公司 | Automatic unmanned warehouse goods space allocation method and device and storage medium |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| US7792712B2 (en) | Techniques for processing customer service transactions at customer site using mobile computing device | |
| US7124098B2 (en) | Online shopping system | |
| US6336100B1 (en) | Online shopping system | |
| JP2002042005A (en) | Delivery control method and device therefor, and delivery information service method | |
| US20140149269A1 (en) | Techniques for processing customer service transactions at customer site using mobile computing device | |
| US20040034571A1 (en) | Network-based ordering system and method | |
| JP2003527664A (en) | System and method for generating travel coupons | |
| JP2004503884A (en) | Hotel Business Information System | |
| US20170228837A1 (en) | Digital Airport Shopping System | |
| JP2001195510A (en) | Method and system for operating tax-free goods shopping mall on computer network | |
| US20220114635A1 (en) | Traveling shopper ordering and fulfillment system | |
| KR20160066795A (en) | Method for managing delivery sevice by individual airplane passenger | |
| JP2018063660A (en) | Shopping support device and shopping support method | |
| JP2002269190A (en) | Method, device and program for travel booking/commodity sales, method, device and program for providing travel information | |
| JP2002366672A (en) | Hotel order system | |
| JP2001338253A (en) | Method and device for electronic commercial transaction | |
| JP2003316986A (en) | Moving value chain system and its method | |
| JP2002230340A (en) | System and method for dealer management | |
| JP2002298032A (en) | Commodity distribution device and commodity distribution instruction method using reserved seat information | |
| JP2001344531A (en) | Merchandise order reception and delivery processing system, order processing method and delivery processing method | |
| JP2003345967A (en) | Tire sales system | |
| JP2022128686A (en) | Information processing device, and information processing method and program for information processing device | |
| JP2002056309A (en) | Commodity sale assisting system and method | |
| KR20100071470A (en) | System and method for providing service of delivering goods based location | |
| JP2021064346A (en) | Information notifying system and information notifying method |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| A521 | Request for written amendment filed |
Free format text: JAPANESE INTERMEDIATE CODE: A523 Effective date: 20040119 |
|
| A02 | Decision of refusal |
Free format text: JAPANESE INTERMEDIATE CODE: A02 Effective date: 20040210 |
|
| A521 | Request for written amendment filed |
Free format text: JAPANESE INTERMEDIATE CODE: A523 Effective date: 20040412 |
|
| A911 | Transfer to examiner for re-examination before appeal (zenchi) |
Free format text: JAPANESE INTERMEDIATE CODE: A911 Effective date: 20040415 |
|
| A912 | Re-examination (zenchi) completed and case transferred to appeal board |
Free format text: JAPANESE INTERMEDIATE CODE: A912 Effective date: 20040514 |