JP2002042024A - Method of electronic commerce - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a safely executable electronic commerce. SOLUTION: A buyer deposits money with a controller, and the controller perpares a temporary account number. The buyer informs a seller of 'the temporary account number' and items required for an order, and the seller carries a commodity to the buyer by confirming the temporary account number. The buyer informs the controller and the seller of 'a delivery number' by confirming the commodity, and the seller can receive money from the controller on the basis of the delivery number.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

[0001] The present invention relates to enabling secure transactions in electronic commerce.

[0002]

2. Description of the Related Art Conventionally, in electronic commerce, for example, a purchaser places an order for a product displayed on a homepage or the like and deposits it into a predetermined account. Then, after confirming the payment, the seller sends the product to the purchaser. In this way, the buyer and the seller pay money to a predetermined account or confirm the payment and send out the merchandise with mutual trust. or,
Occasionally, a seller sends out an order for a purchaser, and pays a deliverer when the purchaser receives the product, that is, a so-called cash on delivery.

[0003]

In the above-mentioned electronic commerce, goods may not arrive even though the purchaser has deposited money in a predetermined account, and even if the goods arrive, the goods are unsatisfactory. There are cases. Thus, so-called fraudulent transactions are taking place and the buyer is suffering damage. To prevent this, measures have been taken to indicate that there is trust on the homepage, but the display is falsified or the like, resulting in lack of reliability. The present invention provides a system in which a purchaser and a seller need to take some time and effort, but can conduct transactions more safely.

[0004]

According to the electronic commerce method of claim 1, first, the purchaser deposits money with the manager, so that the manager creates a temporary account number. The buyer informs the seller of the "temporary account number" and what is required for the order,
The seller confirms the temporary account number and transports the product to the buyer. Then, the buyer confirms the product and notifies the manager and the seller of the "payout number", so that the seller can receive money from the manager based on the payout number. According to the electronic commerce method of claim 2, when the purchaser does not notify the manager and the seller of the "payout number" even after the predetermined period has elapsed, the manager transfers the money to the seller, thereby facilitating the transfer. You can trade.

In the electronic commerce method according to the third aspect, first, the purchaser deposits the money with the manager, so that the manager creates a temporary account number. Buyer can use the "Temporary Account Number"
The seller informs the seller of necessary items for the order, and the seller checks the temporary account number and transports the goods to the buyer. However, when the purchaser confirms the product and is dissatisfied, and cancels the contract, the purchaser is notified to the seller and the product is returned to the seller. Then, after confirming receipt of the product, the seller notifies the manager and the purchaser of the "release number", and the purchaser receives money from the manager based on the release number. Further, according to the electronic commerce method of claim 4, when the seller does not notify the manager and the purchaser of the "release number" even after the predetermined period has elapsed, the manager transfers the money to the purchaser so that the money can be smoothly transferred to the buyer. Business.

[0006]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS The outline of the present invention will be described with reference to the drawings. The present invention relates to a system in electronic commerce via the Internet, which comprises a seller, a purchaser and a manager. As long as mutual data transfer is performed via a communication line, a telephone or the like via an operator may be used. . Then, the seller can display the product and the price on the homepage and receive an order from the purchaser by e-mail or telephone, and the purchaser can see the product desired to be purchased through the homepage. Can be ordered with. Also, administrator (for example, bank etc.)
Stores and delivers money, etc., but does not refer to the management costs of this manager in the following.

Next, the handling of data and the like in a normal transaction by a buyer, a seller and a manager will be specifically described with reference to FIG. (1) Buyer The purchaser first deposits money and the like with the manager in order to place an order for the product displayed on the seller's homepage.
For example, it is possible to easily deposit such information from the purchaser's account to the administrator's account by transferring the information to the administrator's account through electronic commerce. (2) Manager The manager checks the “money” from the purchaser and sets “temporary account number (for example, 01245VTAA)”.
And inform the buyer of the "temporary account number". Note that different persons do not acquire the same “temporary account number” as long as the “temporary account number” is distinguished by an individual name, address, date and time, and the like. In addition, the money of the “temporary account number” is not transferred to the buyer or the seller unless the following conditions are satisfied.

(3) Buyer The purchaser transmits to the seller, together with the “temporary account number”, items specified by the seller, such as an address, a name, a telephone number, a product name, and a quantity. Note that it is not always necessary to notify these addresses and the like if the seller knows the address by transferring money to the manager. (4) Seller The seller checks the amount of the “temporary account number” based on the order request from the purchaser. With the confirmation from the seller, the administrator refuses to accept the confirmation from another seller. That is, by preventing the purchaser from ordering to multiple sellers for one "temporary account number",
It can be easily configured. Therefore, the money of the "temporary account number" pays the entire amount to one seller.

When the seller satisfies the "temporary account number" for the ordered item, the seller sends the item to the purchaser via the carrier. It should be noted that the fact that this product has been sent is also to be notified to the administrator, as described later.
It is suitable for handling when the notice of the “payout number” from the purchaser has not passed for a predetermined period. At the same time, by notifying the buyer that the product has been shipped and the "product number, etc.", the buyer can know the location of the product through the product management operated by the carrier.

(5) Purchaser After the purchaser receives the product from the carrier, the purchaser checks the product and when he / she is satisfied with the ordered product, the purchaser
"Payout number (for example, WRR124)" selected by himself / herself
To sellers and managers. When the product has not arrived at the predetermined date, etc., the location of the product can be known by tracking the product number by the carrier in the above (4), and whether the product has been sent securely is checked. You can confirm whether or not. Specifically, it is desirable that when the search command is executed by inputting the product number on the home page of the seller and linked to the home page of the transporter, the search can be easily performed to make it easier to use.

(6) Seller and Manager The seller notifies the manager of the "payout number" received from the purchaser, and the manager checks the number and pays the money to the seller. That is, unless the "payout number" is known, the seller cannot receive money from the buyer. Therefore, even if the predetermined date and time has passed,
If it is not possible to receive the "payment number" from the seller, it is not preferable to keep it as it is in commercial transactions, and the seller can not receive money, so if necessary, notify the buyer and notify the buyer In this case, the buyer purchases the goods and transfers the money to the seller to enable a smooth transaction. However, it is preferable that the system be configured by a system in which the seller confirms that the goods have been delivered to the purchaser via the carrier, and requests the administrator to pay the evidence with the evidence.

[0012] The "temporary account number" may be deleted immediately after the money is transferred from the manager to the seller. However, by deleting the "temporary account number" after a certain period of time, it is possible to cope with a trouble at a later date. It is possible to reduce the memory load of the person. It should be noted that whether or not this “temporary account number” is to be deleted, or when it is to be deleted, may be selected according to the amount of money handled.

As described above, the seller can receive the money by the “payout number” from the purchaser. You can't receive money without the notice. Therefore, if the seller is not satisfied with shipping the product, or if the seller has not shipped the product, the seller cannot receive the money, which is safe for the purchaser.

Next, the handling when the purchaser is unsatisfied with the "product" will be described with reference to FIG. (7) Buyer (continuation of (5) above) The purchaser receives the goods from the carrier and checks the goods. However, if the goods ordered are unsatisfied and they want to return the goods,
To the administrator and the seller, clearly indicate "whether to cancel the contract or exchange for another product", send a "return", and entrust the product to the carrier for return.

(8) Seller (a) The seller receives a dissatisfied product and, when replacing it with another product, sends out a new product. In this case, the procedure returns to the above (5), and the procedure of (6) is performed thereafter. (B) However, when the purchaser cancels the contract, the purchaser confirms that he / she has received the dissatisfied product, and notifies the purchaser and the administrator of the “release number (for example, Y0023TY)” selected by the seller. If the money to be returned is not the full amount,
Specify that fact.

(9) Buyer, Administrator The purchaser notifies the administrator of the received “cancel number”, and after confirming the “cancel number”, the administrator changes the “temporary account number” to “temporary account number”. Transfer money in the buyer's account. That is, it is refunded to the purchaser.
In addition, if the buyer does not receive the "release number" after a predetermined period from the seller, preferably after confirming with the seller,
The contract is treated as canceled, and the manager gives the money to the purchaser after a predetermined period of time to enable a smooth transaction. However, it is desirable that the purchaser be configured with a system that confirms that the goods have been delivered to the seller via the carrier and requests that the administrator pay the evidence based on the evidence. Whether or not the “temporary account number” is erased due to the transfer of money from the manager to the purchaser is handled in the same manner as described above.

[0017] As described above, when the delivered product is not satisfactory, the purchaser can exchange it for a new product or refund the product, and the seller issues a "release number" indicating that the product has been received. Unless the money is not passed on to the buyer, transactions based on mutual trust are possible.

As described above, when the buyer receives a satisfactory product, the buyer notifies the seller of the "payout number" created by the buyer, and the money is moved from the manager to the seller. When you receive a product from, unless you provide the buyer with a "release number" created by the seller,
Money does not move from manager to buyer. Therefore, e-commerce is conducted based on the trust of buyers and sellers,
Troubles between the buyer and the seller can be resolved, and furthermore, by confirming whether or not the "product" has arrived by the carrier, more secure electronic commerce is enabled.

The money of the "temporary account number" is
The structure is simplified on the assumption that one seller pays the full amount. However, the system is configured so that the buyer can place orders for multiple sellers for one "temporary account number". You may. For example, when the seller A confirms the “temporary account number” and transmits the amount X, the manager displays the order amount X and the remaining amount. Then, the seller B confirms the “temporary account number” and transmits the amount Y, so that the manager displays the order amount Y and the remaining amount. That is, order amounts X and Y for seller A and seller B
Then, the remaining amounts are displayed, and the order amounts X and Y are reserved. Then, the buyer can receive the money by transmitting the “payout number” to the seller A and the seller B, respectively. As described above, one "temporary account number" may be configured to be orderable to a plurality of sellers, but the configuration system becomes complicated, so that one "temporary account number" It is desirable that the configuration be limited to one seller.

[00020]

According to the electronic commerce method, the seller receives the money unless the purchaser confirms and informs the merchandise based on the temporary account number at the manager. Can prevent the fraud of the seller. According to the electronic commerce method of claim 2, when the purchaser does not notify the manager and the seller of the "payout number" even after the predetermined period has elapsed, the manager transfers the money to the seller, thereby facilitating the transfer. Enable trading. According to the electronic commerce method of claim 3, when the buyer confirms the product based on the "temporary account number" and is dissatisfied, cancels the contract and returns the product, the seller notifies the manager and the buyer with " Unless the release number is notified, the purchaser cannot receive the return of money from the manager, thus preventing fraud. Further, according to the electronic commerce method of claim 4, when the seller does not notify the manager and the purchaser of the "release number" even after the predetermined period has elapsed, the manager gives the money to the purchaser so that the money can be smoothly transferred to the purchaser. Enable trading.

[Brief description of the drawings]

FIG. 1 is a diagram showing handling of data and the like in a normal transaction by a purchaser, a seller, and a manager.

FIG. 2 is a diagram of handling when a purchaser returns a product.

Claims (4)

[Claims] [Claim 1] The buyer creates a temporary account number by depositing the money with the administrator, the buyer informs the seller of the "temporary account number" and necessary items for the order, and the seller Confirm the temporary account number and transport the goods to the buyer, the buyer confirms the goods and informs the manager and the seller of the "payout number", and the seller gives the manager money based on the payout number. An electronic commerce method characterized by receiving. 2. The electronic commerce according to claim 1, wherein when the buyer does not notify the manager and the seller of the “payout number” even after a predetermined period has elapsed, the manager transfers the money to the seller. the method of. [Claim 3] The buyer deposits the money with the manager, the manager creates a temporary account number, and the buyer informs the seller of the "temporary account number" and the necessary items for the order. Confirm the temporary account number and transport the product to the buyer.When the buyer confirms the product and cancels the contract, the buyer informs the seller and returns the product to the seller, and the seller returns A method of e-commerce that notifies the administrator and the buyer of a "release number" after confirming receipt, and the buyer receives money from the administrator based on this release number. 4. The electronic system according to claim 3, wherein the manager transfers the money to the buyer when the seller does not notify the manager and the buyer of the “release number” even after a predetermined period has elapsed. The way of commerce.