JP2001306666A - Dish ordering support system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To easily select a desired dish by obtaining detailed information on dishes when ordering the dish at a restaurant, etc. SOLUTION: An access program for accessing a database server DS is downloaded to a customer's portable information terminal PDAJ and the database server DS is accessed through an access point APK and a local area network by using the access program to obtain initial menu data and display the initial menu data, and consequently detailed information on dishes is displayed, so that a dish will be ordered. The detailed information includes food materials used for the dish, caloric intake, kinds and amounts of nutrients, a way of deliciously eating, etc., and further a dish can be selected by plural kinds of selecting methods using a menu for food limitation, a dish selection menu by retrieval, etc.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention provides various kinds of food selection information according to a customer's request when ordering a food at a restaurant or a restaurant, thereby facilitating the order of the food according to the customer's preference. The present invention relates to a cooking order support system that can be performed at any time.

[0002]

2. Description of the Related Art As a conventional cooking order support system,
For example, the one described in JP-A-10-74218 is known.

In this conventional example, a menu data storage section in which menu data is stored in advance from image data and accessory data of a product, a menu display section for displaying menu information stored in the menu data storage section, A touch panel installed on the display unit for a customer to specify an order; a menu control unit for generating order data based on image data specified by the touch panel and transmitting the order data to an external device; and order data generated by the menu control unit And an electronic ordering system using the same, which includes a card output unit that outputs the information to a storage medium.

[0004]

However, in the above-mentioned conventional example, the customer can order a dish by selecting a menu from the menu data displayed on the menu display unit, so that an order mistake can be made. To lose,
You can eliminate wasted time from ordering to cooking,
There is an unresolved problem that information about dishes is only image data and attached data, and it is not possible to respond to customers who want to order after obtaining a lot of information about dishes, and a customer service clerk is required .

[0005] That is, for example, when a diabetic customer places an order, a dish is selected on the basis of ingredients, calories, etc., while a dieting customer selects the amount of fat in the dish,
Select food based on calories, etc., and if it is a gourmet food, narrow down to a few types of food and then obtain detailed information about the food before selecting the food, and obtain this information Therefore, a customer service clerk must be called to collect the relevant information before placing an order, and there is a demand for a cooking order support system that can respond to customer requests without requiring a service clerk.

Accordingly, the present invention has been made in view of the above-mentioned unresolved problems of the prior art, and stores various menu information relating to dishes required by customers in advance,
An object of the present invention is to provide a cooking order support system that allows a customer to easily select a dish by accessing and acquiring the stored data.

[0007]

According to a first aspect of the present invention, there is provided a food order support system for storing menu data including at least menu data including menu data, detailed menu data, and price data. And menu data acquisition means for acquiring and displaying the menu data stored in the menu data storage means via a predetermined network, and for ordering the selected menu data.

In the invention according to the first aspect, the menu data storage means stores the menu detailed data in addition to the food menu data and the price data. By storing the data that provides advice when selecting the item, detailed data on the dish can be obtained without asking the customer service staff, and an accurate dish order can be performed.

Further, in the cooking order support system according to a second aspect, in the invention according to the first aspect, the detailed menu data includes information on ingredients, calorie intake, types and amounts of nutrients relating to the dishes, cooks, and dishes. It is characterized by comprising one or a combination of each of recommendation and delicious eating data.

[0010] In the invention according to claim 2, the ingredients related to cooking, the calorie intake, the type and amount of nutrients, the cook,
By composing the detailed menu data with one or a combination of each of the data of the recommendation of the dish and the delicious way of eating, when the customer selects the dish, the most suitable dish according to his / her taste is surely ensured. You can choose.

Further, in the cooking order support system according to claim 3, in the invention according to claim 1 or 2, the menu data obtaining means is constituted by a portable information terminal possessed by a customer ordering food. It is characterized in that it is configured to acquire an access program for accessing the menu data storage means from the menu data storage means via a network.

According to the third aspect of the invention, by using the portable information terminal carried by the customer as the menu data acquisition means, the maintenance cost at the restaurant can be greatly reduced and the degree of utilization can be reduced. Can be stored on the portable information terminal side, and service management such as a discount service can be facilitated.

[0013] Furthermore, a cooking order support system according to claim 4 is characterized in that, in the invention according to claim 3, the access program includes a time-limited one-time password.

[0014] In the invention according to claim 4, since the access program includes the one-time password with a time limit, access to the menu data storage means is interrupted after the time limit has elapsed, so that the menu data is stored. Unauthorized access to the storage means can be prevented.

Furthermore, in the cooking order support system according to claim 5, in the invention according to any one of claims 1 to 4, the menu data storage means stores recipe data for creating a menu dish. It is characterized in that the recipe data can be downloaded to the menu data acquisition means for free or for a fee.

According to the fifth aspect of the present invention, since it is possible to acquire recipe data of a meal that has been eaten, it is possible to reproduce the dish at home, and it is possible to increase the repertoire of the dish.

According to a sixth aspect of the present invention, in the cooking order support system according to any one of the first to sixth aspects, the menu data obtaining means has an input means for inputting a post-meal impression. It is characterized in that it is configured to be able to transmit the sentiment data input in the above to the menu data storage means.

In the invention according to the sixth aspect, the impressions after eating can be inputted by the input means and can be stored in the menu data storage means. It can be added and the like, and can also be used as detailed menu data when selecting a dish.

Further, in the cooking order support system according to claim 7, in the invention according to any one of claims 1 to 5, the menu data storage means stores a plurality of different search conditions corresponding to various selection requests of a customer. , The menu can be selected.

In the invention according to the seventh aspect, the menu data storage means is configured to be able to select a menu under a plurality of different search conditions corresponding to various selection requests of the customer. Can be selected by a different approach.

[0021] Further, the cooking order support system according to claim 8 is the invention according to any one of claims 1 to 7, wherein the menu data storage means stores the visit number data,
It is characterized in that usage data such as a payment amount is stored together with customer data, and a service corresponding to the usage data is set.

In the invention according to the eighth aspect, since the usage data is stored together with the customer data in the menu data storage means, there is no limitation on the storage capacity as in the case of storing in the portable information terminal, and the customer data is stored. By storing the information, a notification such as guidance of a new menu can be performed.

Further, in the cooking order support system according to a ninth aspect, in the invention of the third or fourth aspect, the menu data storage means stores usage data such as the number of visits to the store and the amount of payment to the portable information terminal. It is characterized in that it is set so as to accumulate and provide services according to the accumulated usage data.

According to the ninth aspect of the present invention, since the usage data is stored in the portable information terminal, it is not necessary to store the usage data for each customer in the menu data storage means, and the usage data can be managed. It can be done easily.

Further, in the cooking order support system according to a tenth aspect, in the invention of any one of the first to ninth aspects, the menu data storage means may include a waiting time from a cooking order to completion in the menu data. The waiting time is calculated and set to be displayed by the menu menu data acquisition means.

According to the tenth aspect of the present invention, since the waiting time until the ordered dish is completed is displayed by the menu data acquisition means, it is possible to prevent the customer from being irritated without knowing the time until the dish is completed. be able to.

[0027] Still further, according to the eleventh aspect of the present invention, in the cooking order support system according to any one of the first to tenth aspects, the menu data storage means stores the menu acquisition means in a waiting time until the food is completed after the cooking order. It is configured to be able to provide desired digital contents in response to a request from the user.

According to the eleventh aspect of the present invention, the digital content composed of electronic data such as newspapers and magazines can be provided during the waiting time until the food is completed after ordering the dishes. Can be used effectively.

[0029]

Embodiments of the present invention will be described below with reference to the drawings.

FIG. 1 is a block diagram showing a first embodiment of the present invention. A cash register 2 for performing payment is provided at an entrance of a room 1 such as a restaurant or a restaurant, and a waiting room 3 is provided. , A large number of tables T ₁ to which customers are seated behind
T _N (n is a positive integer) is provided, and these tables T ₁
Access points AP _{1 to} AP _M (m is a positive integer) accessed from portable information terminals PDA _{1 to} PDA _I (i is a positive integer) owned by the customer at a predetermined position such as a ceiling near to T _N. Are arranged.

Each of the access points AP _{1 to} AP _M
Each, as shown in FIG. 2, for example, a personal computer PC ₁ to PC _M, wired or wireless local area network LAN formed in these personal computers PC ₁ to PC _M is, for example, an Ethernet (registered trademark) And a kitchen personal computer P connected to a database server DS as an information source storing menu information of dishes via the CPU, and further disposed in the kitchen.
CK ₁ ~PCK _Y and the electronic register 6 disposed in register 2 is also connected to a local area network LAN.

The personal computers PC ₁ -P
_Each of C _M is, for example, 2.4 GHz as shown in FIG.
The ISM (Industrial Scientific Medical) band is used as a carrier frequency to form a small-scale network with other short-range wireless communication interfaces within a radius of about 10 m to 15 m, and a portable information terminal PDA
_A short-range wireless communication interface 7 capable of transmitting and receiving data to and from _J (j = 1, 2,... I), a communication control unit 8 connected to a local area network LAN, and a short-range wireless communication interface 7 Relays the food menu information request from the portable information terminal PDA _J received at step (b), accesses the database server DS via the local area network LAN, and closes the time when the food menu information transmitted from the database server DS is received. An information processing unit 9 for transmitting the information to the corresponding portable information terminal PDA _J via the distance wireless communication interface 7 is provided at least.

Further, portable information terminals PDA _{1 to} PDA _I
As shown in FIG. 3, various input keys 11 including a numeric keypad for inputting information, a speaker 12 for generating audio information, a microphone 13 for inputting audio information, and a color liquid crystal display capable of displaying food menu information are provided. And at least a vessel 14.

Then, each of the portable information terminals PDA _{1 to} PD
Each of A _I, as shown in FIG. 4, data to be stored with the short-range wireless communication interface 21 having the same structure as the short-range wireless communication interface 7 of the personal computer PC ₁ to PC _M described above, various data Storage unit 2
2, an application software storage unit 23 for storing downloaded application software, a key control unit 24 for controlling various input keys 11, an audio information control unit 25 for controlling audio information for the speaker 12 and the microphone 13, and a color liquid crystal display. Display control unit 2 for controlling display 14
6 and a mobile phone communication interface 27 for controlling mobile phone communication, and these are totally controlled by a system control unit 28.

Then, the access point AP₁ ~ AP_M 
Each personal computer PC₁~ PC_M No short distance
Line communication interface 7 and portable information terminal PDA₁ ~ P
DA _I Personal communication with short-range wireless communication interface 21
Null computer PC₁ ~ PC_M The master and each mobile
Type information terminal PDA₁ ~ PDA_I Small as slave
Build a wireless network. This small wireless network
In the network, each portable information terminal PDA₁ ~ PDA_I Power supply
At the time of power-on, enter standby mode with no link established
Yes, each personal digital assistant PDA₁ ~ PDA_I Is the predetermined time
One action is to receive the message once.
Not participating in work, but access point AP₁ ~
AP_M Personal computer that becomes a master by approaching
PC₁ ~ PC_M Becomes communicable and becomes master
Personal computer pc₁ ~ PC_M Sent by
Receive a connection message containing the key for connection etc.
And obtain a predetermined address and join a small network.
After that, predetermined authentication processing is performed as necessary,
Data transmission and reception are enabled.

Further, the database server DS
Consist of food name data and price data
Menu data, ingredients used in each dish, production areas,
Producers, ingredients, calories, recommended menu image information
Menu information such as information and impressions of customers visiting the store
Responds to items that the customer is aware of when selecting a menu.
Menu selection data and recipes for cooking each dish.
Use for wait time until cooking is completed.
Texts for newspapers, magazines, etc. for providing information services
Or at least store image data
And each table T₁~ T_N Depending on the order status at
About the waiting time between completing the process and delivering the food to the customer.
Calculate or assign a discount based on the total number of visits or payments
To provide a discount service. Here, menu selection data
The customers include diabetes, kidney disease, ventilation, high blood pressure, etc.
Calories for customers and diets that require certain dietary restrictions
Food menus and gourmets that respond to customer demands
The flavor and taste of food when a customer selects food
The dish selection data and the like representing the special color of the item are stored. In addition,
Database server DS is a portable information terminal PDA₁ ~
PDA_I Each table based on the table number N input from
There is an order management table to manage orders for each
I do. This order management table is stored in the portable information terminal P.
DA _J Order of dishes by specifying the table number from
When this is done, this is placed in the order area of the corresponding table number.
And write the name and quantity of each dish in the uncooked area,
Order display unit with touch panel installed in the kitchen
The dish name and quantity are also displayed, and the cook can
When you start cooking the dish indicated in, order table
When the cooking start button displayed on the display is selected,
Write the name of the dish in the cooking area of the header management table
At the same time, the corresponding dish name in the uncooked area is deleted, and cooking is completed.
And select the cooking completion button displayed on the order display section
Then, the corresponding cooking name is written in the cooking completion area.

[0037] Therefore, by referring to the order management table, it is possible to grasp the progress of the cooking for the order of the current of each table, when there is an order from the portable information terminal PDA _J, uncooked it is possible to calculate the waiting time from the quantity of the same food remaining area until the cooking is finished, it is possible to send this waiting time to the portable information terminal PDA _J.

Also, a kitchen personal computer PC
In K ₁ ~PCK _Y, is displayed on a display cooking table information transmitted from the database server DS has a touch panel, by operating the touch panel, enter the cooking start and cooking completion, which in the database server DS It is configured to transmit.

Next, the operation of the above embodiment will be described with the cooking order processing shown in FIG. 5 executed by the portable information terminal PDA _J.

[0040] First of all, when a customer enters the room, such as a restaurant, at the cash register 2, an inquiry whether or not the customer is in possession of a portable information terminal PDA _J, when you are in possession of the short-range provided in the cash register 2 The portable information terminal PDA _J is accessed via the wireless communication interface, and it is determined whether or not an access program required to access the database server DS is stored in the portable information terminal PDA _J. Is not stored, the portable information terminal can be downloaded via a short-range wireless communication interface, downloaded via a wired connection, or by attaching a storage medium such as a flash memory storing an access program. P
And stores the access program to DA _J, which and to be downloaded at the same time time-limited one-time password, to allow access to the database server DS for a predetermined period of time.

On the other hand, if the customer does not have a portable information terminal, the portable information terminal PD
Lend A _J.

[0042] For the use of the portable information terminal PDA _J, by displaying the usage of previously recorded by the video playback apparatus 4 installed in the waiting room 3 it can be informed to the customer. In addition, help information for explaining the usage may be added to the downloaded access program.

[0043] Then, regarding the portable information terminal PDA table to choose which are or vacant table induced concierge in possession of _{J T K (k = 1~n)} , portable information terminals PDA _J in this state The power is turned on, and the downloaded access program is started.

In this access program, a cooking menu control process shown in FIG. 5 is executed. In the cooking menu control process, first, in step S1, it is determined whether or not the access point AP _K in the vicinity has participated in the small-scale wireless network constructed. When joining the small-scale wireless network, the process proceeds to step S2,
The guidance information prompting the input of the table number is output to the color liquid crystal display 14, and then the process proceeds to step S3.
Table number is determined whether or not the input as a password, when the table number is not entered returns to the step S2, when the table number is entered it proceeds to step S4, in the vicinity of the access point AP _K table It is determined whether the input table number is correct based on whether the number is correct or not. If the table number is incorrect, the process returns to step S2, and if the table number is correct, the process proceeds to step S5.

In this step S5, guidance information for prompting the input of the number of customers is output to the color liquid crystal display 14, and
Next, the process proceeds to step S6, where it is determined whether or not the number of people has been input. If the number of people has not been input, the process returns to step S5.
Move to 7.

In this step S7, an initial menu transmission request is transmitted to the database server DS via the small-scale wireless network and the local area network LAN. Then, the process proceeds to step S8, where the initial menu data is transmitted from the database server DS. It is determined whether or not the initial menu data has been received. If the initial menu data has been received, the process proceeds to step S9, where the initial menu data is displayed on the color liquid crystal display 14 as shown in FIG. When not receiving, wait until it is received.

Next, the process proceeds to step S10, where an order setting process for selecting and ordering a desired dish is performed by selecting the detailed menu data linked to the initial menu data, and then proceeds to step S11. Then, it is determined whether or not the order complete button has been selected. If the order complete button has not been selected, the process returns to step S10, and if the order complete button has been selected, the process proceeds to step S12.

In step S12, it is determined whether or not the waiting time data has been received from the database server DS. If the waiting time data has not been received, the process waits until the waiting time data has been received. If the waiting time data has been received, the process proceeds to step S13. Shift and wait time for color LCD 14
, And then proceeds to step S14.

In this step S14, it is determined whether or not the information service request button has been selected in the initial menu.
When the information service request button is selected, the flow goes to step S15 to make a request for providing service information such as newspapers and magazines to the database server DS, and then to step S16 to determine whether the provided service information has been received. It is determined whether or not the service has not been received. If it has not been received, the process waits until it is received. If it has been received, service information such as newspapers and magazines is displayed on the color liquid crystal display 14, and the process proceeds to step S17.

In step S17, it is determined whether or not a predetermined time set by the one-time password has elapsed.
When the predetermined time has elapsed, the access program is terminated, and when the predetermined time has not elapsed, step S18 is executed.
Then, it is determined whether or not the order is added. If the order is not added, the process returns to the step S14. If the order is added, the process proceeds to the step S19. Output to the color liquid crystal display 14, and then proceed to step S20 to determine whether a table number has been input. If no table number has been input, return to step S19. If a table number has been input, The process proceeds to step S21 to determine whether or not the table number matches the table number input at the initial stage. If the table number does not match, the process returns to step S19. If the table number matches, the process proceeds to step S10.

On the other hand, the database server DS executes an order management process shown in FIG.

In this order management process, first, in step S31, it is determined whether or not there is an initial menu transmission request from the portable information terminal PDA _{J. If} there is no initial menu transmission request, the process directly proceeds to step S34, where the initial menu is transmitted. When there is a transmission request, the process shifts to step S32 to transmit initial menu information for displaying the initial menu shown in FIG. 7A to the corresponding portable information terminal PDA _J , and then shifts to step S33. Based on the initial menu, transmission of detailed menu data, reception of dish order information, cancellation information, etc. are performed, and then step S3
4 to determine whether or not the order completion information has been received. If the order completion information has not been received, the process proceeds to step S39 described below. If the order completion information has been received, the process proceeds to step S35. After registering the cooking order in the order area and the uncooked area of the corresponding table number in the order management table, step S3
Move to 6.

In this step S36, the last input order of the cooking table for notifying the cook of the order status in the kitchen is added, and then the process proceeds to step S37 to search the uncooked area of the order management table. Extract the number of uncooked foods cooked by the cook who cooks the ordered dishes, calculate the approximate waiting time until the ordered dishes are completed by multiplying these by a predetermined time, and then step The process proceeds to S38, in which the calculated waiting time is transferred to the portable information terminal PDA to which the order has been input.
_After transmitting to _J , the process proceeds to step S39.

In this step S39, it is determined whether or not cooking completion information has been input from the kitchen personal computer PCK disposed in the kitchen. If cooking completion information has not been input, the process directly proceeds to step S41 described later. , When the cooking completion information is input, the corresponding dish is deleted from the uncooked area of the order management table,
Step S4 after deleting the corresponding dish from the cooking table
Move to 1.

In this step S41, it is determined whether or not a provision service request has been made from the portable information terminal PDA _J.
Returning to 1, the from the transmission of the-bis information was provided such newspapers and magazines and proceeds to step S42 when there is a provided service request to the portable information terminal PDA _J step S3
Return to 1.

Therefore, in order for the customer to use the restaurant, first, the customer enters from the entrance 5 and the portable information terminal PD
If you have _AJ , download the server access program at cash register 2 and download the one-time password. If you do not have a portable information terminal, download the server access program and one-time password at cash register 2. Borrows the portable information terminal PDA _J to which the user has downloaded, and is guided to the service clerk, or selects a vacant table independently and selects, for example, the table T _1.
Then, the portable information terminal PDA _J is turned on and the server access program is started.

In response, the portable information terminal PDA _J joins the small-sized wireless network constructed by the access point AP ₁ arranged near the table T ₁ via the short-range wireless interface 21. . In this state, it becomes possible to access the database server DS by the server access program.
Guidance information for prompting entry of the table number N is displayed on the color liquid crystal display 14, and the table number N
= 1 is entered, it is determined whether the table number around the access point AP ₁ (step S
4) If the table number is correct, guidance information for prompting the input of the number of persons is displayed on the color liquid crystal display 14, and when the number of persons, for example, "3" is input with the input key 11, the table number N = 1 and the number of persons data "3" Is transmitted to the database server DS.

When the database server DS receives this initial menu transmission request, "3" is entered in the heading column corresponding to the table number "1" in the order management table shown in FIG.
Is registered, the initial menu information is transmitted to the accessed portable information terminal PDA _J , and the portable information terminal PDA _J receiving the initial menu information transmits the initial menu information corresponding to the browser to the color liquid crystal display 14. FIG.
It is displayed as shown in FIG.

This initial menu information is the
This is an indication of the rough classification.For example, select Japanese food
Select Japanese food selection button B₁ , Chinese selection button to select Chinese
Tan B_Two , Western food selection button B to select Western food_Three , Meal system
Limit selection button B to select the limit_Four , Menu list
List selection button B to select_Five Beverage selection to select a beverage
Button B₆ , Service selection button to select information service
B₇ Complete button B to select and order completion₈ Is a table
Any of these select buttons B₁ ~ B ₈ choose
By doing so, a detailed menu is displayed.

[0060] Here, for example, if you select the Japanese selection button B _1, as shown in FIG. 7 (b), attribute display screen is displayed corresponding to the browser indicating the type in Japanese, selection for this attribute display screen button B ₁₁ .about.B ₁₇ and a return selection button B ₁₈ to return to the initial menu screen is displayed, selecting the example set menu selection button B ₁₁ of this, as shown in FIG. 7 (c), the browser that represents a separate food menu to display the corresponding individual cooking display screen, cancel selection button B ₂₂ for selecting this individual cooking display table d'hote menu and order selection button are also shown the various price of the screen B _21, quantity input section C _21, the cancellation, details complete selection buttons B ₂₄ to select the completion of the return selection button B ₂₃ and order return to the menu screen
Is displayed. Although not shown, a still image of a dish can be selectively displayed.

When, for example, a tempura set meal is selected on this type display screen, as shown in FIG. 7 (c), the origin of the ingredients used for the actual tempura set meal, the distinction between natural and cultured, and whether or not it is seasonal, A detailed data screen corresponding to a browser showing detailed data such as characteristic items such as freshness or not, types and amounts of nutrients, and total calorie values is displayed, and the order selection button B ₃₁ is also displayed on the detailed data screen. , A quantity input section C ₃₁ , a cancel selection button B ₃₂ , a return selection button B ₃₃ , and a completion selection button B ₃₄ are displayed.

[0062] determining whether to order in this detailed data screen, when the order is to select the order selection button B ₃₁ Enter the quantity the quantity input unit C _31, completes the order in which In this case, the order completion selection button _B34 is selected.

As a result, the order of three servings of the tempura set meal has been completed, and this order information is transmitted to the database server DS, so that the order corresponding to the table number “1” of the order management table shown in FIG. Tempura set meal.3 is registered in the column, and tempura set meal.3 is registered in the uncooked column. At the same time, the dish name “tempura set meal” and the quantity “3” are displayed at the end of the kitchen management table indicating the cooking order. , Table number "1" is written.

When the registration in the order management table and the kitchen management table is completed, a dish cooked by the same cook as the ordered dish is extracted from the dishes stored in the uncooked area of the order management table. and, by adding the multiplied by a predetermined time to, to calculate the waiting time approximate to Build an order to cooking, and transmits the waiting time data to the portable information terminal PDA _J.

The portable information terminal PDA _J receiving the waiting time data displays the received waiting time data on the color liquid crystal display 14. For this reason, the customer can know the waiting time of the approximate to the cooking is completed, or doing a chore to use this waiting time, from the initial menu to select the information service selection button B _7, to provide service request The data is transmitted to the database server DS, and the electronic data such as newspapers and magazines stored in the database server DS is transmitted to the portable information terminal PDA _J.
By displaying on the color liquid crystal display 14 of the portable information terminal PDA _J , electronic data can be visually recognized.
In this case, instead of displaying the electronic data, newspapers, magazines, and the like are stored as audio data so that the user can listen to the audio.

On the other hand, when the order is registered in the database server DS, the data written in the kitchen management table is changed to the kitchen personal computers PCK _{1 to} PCK.
By being sent to the _Y, order status display corresponding to the kitchen for the management table shown in FIG. 9 in the kitchen for the personal computer PCK ₁ ~PCK _Y is performed, in this state, the top, which is the oldest order To start cooking "sashimi set meal", touch the start field on the touch panel of the display to display the start state, for example, "○"
Is displayed.

Thereafter, when the cooking of the sashimi set meal is completed, by touching the completion field on the touch panel of the display, "O" indicating completion is displayed, and then the cooking completion data is transmitted to the database server DS. In addition, "Sashimi set meal. 1" registered in the uncooked column of table number "3" in the order management table 8 is deleted, and "Sashimi set meal" at the top of the kitchen management table shown in FIG. 9 is deleted. You. Therefore, in order status display kitchen for personal computers PCK ₁ ~PCK _Y is deleted item of the uppermost sashimi set meal, then the order of the older B meal is displayed on the top line.

Thereafter, when the ordered food is brought in and after the meal is completed or before the additional order of a dessert, a drink, or the like after the meal is made, the initial menu of the portable information terminal PDA _J is again displayed. Applicable dishes can be ordered additionally.

[0069] The above has been described a typical cuisine order of procedure, in the case of customers who have a chronic disease that it is necessary to carry out the dietary restriction is to order the dish, to select a diet selection button B ₄ in the initial menu By displaying a selection menu for each condition, such as diabetes, kidney disease, high blood pressure, ventilation, anemia, etc., by selecting a disease condition suitable for one's own disease condition in the selection menu for each disease condition, a cooking menu suitable for the disease condition is displayed. By displaying and selecting a dish from the displayed cooking menu, or by selecting a mixture ratio of nutrients such as salt reduction and sugar reduction from the displayed cooking menu,
You may make it register in a kitchen management table as a special menu. Further, various menus such as a diet menu, a menu for people who want to make their bones thicker, and a menu recommended for an anemic person are stored.

If the gourmet customer narrows down the dishes to be ordered to two or three types but is unsure of which one to select, the cooking process is displayed next to the detailed data screen shown in FIG. May be selected so as to select a favorite dish in consideration of both the actual cooking situation and the ingredients.Furthermore, the post-meal feeling of the customer who has eaten may be used as text data or audio data. By memorizing and selecting this, it is possible to determine the food order.

[0071] Further, by selecting the list select button B _5, by selecting a cooking menu to list alphabetically, answer from the displayed food menu dishes, in FIG. 7 (c) described above The detailed menu shown in FIG. 7 and the detailed data shown in FIG. 7D are displayed.

Thereafter, when the payment is completed after the meal, the user carries the portable information terminal PDA _J , moves away from the table T ₁ to the cashier 2, and arrives at the cashier 2 at the time of arrival at the cashier 2. by selecting a payment button B ₉ of the initial menu in the PDA _J, transmitted to the electronic register 6 which is connected to a local area network LAN dish data of the order column registered in the order management table is arranged on the cash register 2 Then, the settlement amount is displayed, and the payment is made, whereby the receipt is printed.

Here, the type and amount of nutrients, the total calorie amount, etc. are described in the receipt together with the name of the dish, so that it is possible to recognize at a glance the amount of calorie intake that the customer has eaten. It can be used for calorie management and dietary restriction for customers with chronic diseases.

At the time of settlement, it is inquired whether or not a recipe for the cooked meal is required, and the customer who needs the recipe is transmitted to the storage device of the portable information terminal PDA _{J for} a fee or free of charge. Can be stored.

Further, portable information terminals PDA _{1 to} PDA _1
The number of visits or the total amount of payment is stored in these storage areas by counting up the number of visits to each store or adding the payment amount to these storage areas. It may be performed discounts and prizes awarded services when it reaches a predetermined value, instead of the case of forming a number of visits to the store storage area and the payment amount cumulative storage area to the portable information terminal PDA ₁ ~PDA _J, database The server DS may store the number of visits, the total value of the payment, and the like together with the customer data to perform a discount service and a gift presenting service.

When the set time set with the one-time password has elapsed, the server access program is automatically closed and access to the database server DS is stopped.
It is possible to prevent unauthorized access to the S, small for communication between the portable information terminal PDA ₁ ~PDA _I and the access point AP ₁ ~AP _M using the short-range communication interface 7 and 21 Since the operation is performed via a wireless network, the portable information terminal PDA
₁ when ～PDA _I moves outside the access range of configured access point AP ₁ ~AP _M about the outdoors and a dozen meters, since a state can not be performed to access the database server DS, in this respect Database Unauthorized access of the server DS can be prevented. Moreover, instead of the mobile phone function portable information terminal PDA ₁ ~PDA _I, since the data communication using the short-range wireless communication interface, it is possible to suppress the power consumption, also telephone fee is added No, you can order food.

In the above-described embodiment, the case where the settlement is performed at the cash register 2 at the time of settlement is described. However, when the portable information terminal PDA _J has a banking function for transferring and debiting a bank deposit, the present invention is not limited to this. Payments can be made electronically using the banking feature.

[0078] In the above embodiment has described the case where using a portable information terminal PDA ₁ ~PDA _I perform cooking menu order processing, it is not limited thereto, the tables T ₁ ~ A portable information terminal or a dedicated server access device may be installed in the _TN , and the cooking menu order processing may be performed using these.

Further, in the above embodiment, the case where the waiting time is displayed after completing the order of the dish has been described. However, the present invention is not limited to this, and the waiting time may be displayed before the order of the dish is displayed. Thus, a hurrying customer may be able to select dishes that can be made faster, and may further sort and display the dishes menu in ascending order of waiting time for dishes.

[0080] Furthermore, in the above embodiment, the access point AP ₁ ~AP _M and the database server DS has been described to connect a local area network LAN, it is not limited to this, via the Internet Database server DS
May be accessed, or a common database server DS may be used in a chain store.

Furthermore, in the above-described embodiment, the case where information relating to the order of cooking is exchanged has been described. However, the present invention is not limited to this, and it is also possible to collect post-meal impressions and questionnaires. Further, customer information such as an e-mail address is stored in the database server D.
The information is stored in S, and the introduction of the new menu can be transmitted by e-mail or the like.

Further, in the above embodiment, the case where the usage data is stored in the portable information terminals PDA _{1 to} PDA _I has been described. However, the present invention is not limited to this. May be stored in the database server DS together with the predetermined customer information, and a discount service or the like may be performed based on the usage data. In this case, by storing the customer information, In the same manner as described above, a notification such as introduction of a new menu can be performed, and the portable information terminals PDA _{1 to} PD
An advantage not necessary to consider the limitations of storage capacity at A _I.

In the above embodiment, the case where the menu displayed on the dish menu screen is selected has been described. However, the present invention is not limited to this. A search screen is provided, and the nutrient to be acquired on the search screen is selected. Alternatively, a search function for automatically extracting a corresponding dish may be added by inputting the amount of calories to be consumed, the type of taste, and the like.

[0084]

As described above, according to the first aspect of the present invention, the menu detailed data is stored in the menu data storage means in addition to the food menu data and the price data. By storing data that provides advice when choosing a dish, such as the characteristics of the dish and the calorie intake, without having to ask the customer service staff,
It is possible to obtain detailed data on food, and obtain an effect that an accurate food order can be made according to the taste of the customer.

According to the second aspect of the present invention, one or more of the following data are provided: food ingredients, calorie intake, types and amounts of nutrients, cooks, recommendation of dishes, and delicious eating. By composing the menu detailed data in combination, it is possible to obtain an effect that when a customer selects a dish, the customer can surely select an optimum dish according to his / her taste.

Further, according to the third aspect of the present invention, the maintenance cost at the restaurant can be greatly reduced by using the portable information terminal possessed by the customer as the menu data obtaining means. In addition, it is possible to accumulate data indicating the degree of use in the portable information terminal, and it is possible to easily manage services such as discount services.

Further, according to the invention of claim 4, since the access program includes the one-time password with a time limit, the access to the menu data storage means is cut off after the time limit has elapsed. Therefore, an effect is obtained that unauthorized access to the menu data storage means can be prevented.

Furthermore, according to the fifth aspect of the present invention, since it is possible to obtain recipe data of a meal that has been eaten, it is possible to reproduce a dish at home, and it is possible to increase the repertoire of dishes. The effect is obtained.

According to the sixth aspect of the present invention, a post-meal impression can be input by the input means and can be stored in the menu data storage means.
It is possible to change the contents of a dish, add a dish, and the like, and also obtain an effect that it can be used as detailed menu data when selecting a dish.

Further, according to the invention according to claim 7, the menu data storage means is configured to be able to select a menu with a plurality of different search conditions corresponding to various selection requests of the customer. The effect is obtained that the selection of the dish according to the customer's preference can be selected by a different approach.

Further, according to the invention of claim 8, since the usage data of the customer is stored together with the customer data in the menu data storage means, the storage capacity is limited as in the case of storing in the portable information terminal. In addition, by accumulating customer data, it is possible to obtain an effect that a notification such as guidance of a new menu can be performed.

Further, according to the ninth aspect of the present invention, since the use data is stored in the portable information terminal, there is no need to store the use data for each customer in the menu data storage means, and the use data can be stored. The effect that management can be performed easily is acquired.

According to the tenth aspect of the present invention, since the waiting time until the ordered dish is completed is displayed by the menu data acquisition means, the customer is irritated without knowing the time until the dish is completed. Can be prevented.

Further, according to the invention of claim 11,
Digital contents composed of electronic data, such as newspapers and magazines, can be provided during the waiting time until the food is completed after the dish order, so that the customer can use the waiting time effectively. Can be

[Brief description of the drawings]

FIG. 1 is a schematic configuration diagram of a restaurant showing an embodiment of the present invention.

FIG. 2 is a block diagram showing a system configuration applicable to the present invention.

FIG. 3 is a front view showing an example of a portable information terminal applicable to the present invention.

FIG. 4 is a block diagram showing a system configuration of the portable information terminal of FIG. 3;

FIG. 5 is a flowchart illustrating an example of a menu order process executed by a portable information terminal applicable to the present invention.

FIG. 6 is a flowchart illustrating an example of a menu order process executed by the database server.

FIG. 7 is an explanatory diagram for explaining an operation in the embodiment.

FIG. 8 is an explanatory diagram showing an order management table.

FIG. 9 is an explanatory diagram showing a kitchen management table.

[Explanation of symbols]

T _{1 to TN} table AP _{1 to} AP _M access point PC _{1 to} PC _M personal computer DS database server LAN local area network PCK _{1 to} PCK _Y kitchen personal computer 6 electronic cash register 7 short-range wireless communication interface 11 input key 14 color Liquid crystal display 21 Short-range wireless communication interface

Continued on the front page F term (reference) 3E042 AA04 CA10 CC06 CC10 CD04 CE01 CE03 CE07 CE09 EA01 5B049 BB55 CC05 CC08 CC31 CC42 EE02 EE05 FF04 FF06 GG04 GG06 GG07 9A001 BB03 BB04 CC05 JJ62 JJ71 KK57

Claims (11)

[Claims] 1. A menu data storage means for storing menu data including at least dish menu data, menu detail data, and price data, and obtaining menu data stored in the menu data storage means via a predetermined network. And a menu data obtaining means for displaying the menu and ordering the selected menu data. 2. The detailed menu data is one of data on ingredients related to cooking, calorie intake, types and amounts of nutrients, cook, recommendation of cooking, and delicious eating.
2. The cooking order support system according to claim 1, wherein the cooking order support system is configured by one or a plurality of combinations. 3. The menu data acquisition means is constituted by a portable information terminal possessed by a customer ordering a dish, and executes an access program for accessing the menu data storage means from the menu data storage means via the network. The cooking order support system according to claim 1, wherein the system is configured to acquire the information. 4. The cooking order support system according to claim 3, wherein the access information includes a one-time password with a time limit. 5. The menu data storage means stores recipe data for creating a menu dish,
The cooking order support system according to any one of claims 1 to 4, wherein the recipe data is configured to be downloaded to the menu data acquisition means for free or for a fee. 6. The menu data obtaining means has an input means for inputting a post-meal impression, and is configured to be able to transmit the impression data input by the input means to the menu data storage means. The cooking order support system according to claim 1. 7. The menu data storage device according to claim 1, wherein said menu data storage means is configured to be able to select a menu under a plurality of different search conditions corresponding to various selection requests of a customer. A cooking order support system according to any of the above. 8. The menu data storage means is set to store usage data such as visit frequency data and payment amount together with customer data, and to perform a service according to the usage data. The cooking order support system according to claim 1. 9. The menu data acquisition means is configured to accumulate usage data such as the number of visits to a store, payment amount, and the like in a portable information terminal, and to perform a service in accordance with the accumulated usage data. The cooking order support system according to claim 3 or 4, wherein: 10. The menu data storage means is configured to calculate a waiting time from the order of a dish to completion in menu data, and to display the waiting time by a menu menu data obtaining means. The cooking order support system according to any one of claims 1 to 9, wherein 11. The menu data storage means is configured to be able to provide desired digital content in response to a request from the menu acquisition means during a waiting time until a dish is completed after ordering a dish. The cooking order support system according to any one of 1 to 10.