JP2000137749A - System and method for delivered body management and device used for system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide the delivered body management system which can manages delivered bodies without using any paper by electronizing sealing and signing. SOLUTION: The delivered body management system which traces the delivery state of a delivered body and keeps the evidence of the reception of the delivered body generates an electronized receipt including the code 170 of the delivered body 161 and electronic data of the sign or seal of a delivered body recipient 160 by a portable terminal device 101 that a deliverer carries and transfers the data of the receipt to a management terminal device installed at a delivery station, etc., to keep the data. Consequently, the receipt can be made paperless to save the storage space for receipts and facilitate retrieving operation.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a delivery management system for tracking and managing the delivery status of delivered goods such as registered mail and courier service, a management method therefor, and a portable terminal device and delivery station carried by a delivery person. Regarding the management terminal device installed in such as
In particular, it aims to make the delivery management paperless and enables accurate and prompt tracking of the delivery.

[0002]

2. Description of the Related Art Conventionally, in the delivery of registered mail or package, a seal, signature, signature, etc. of a recipient is stamped or entered in a receipt stamp column of a delivery receipt on a delivery slip, and this receipt is sent to a delivery office or a business. It is taken back to the place, stored for one year and prepared for later.

[0003] With respect to the returned goods brought back by the delivery person, the bar code on the slip attached to the delivered goods is read by a scanner to be converted into data. Many are managed using filled-out slip sheets and copies thereof, and these paper sheets are stored and managed for evidence.

[0004] In addition, the result of delivery is reported to a delivery office or a sales office by a delivery member who has returned from delivery work. If it is necessary to urgently confirm the delivery at the delivery office or sales office, contact the deliveryman using a mobile phone, etc., and inquire about the location of the delivery. I have.

[0005]

However, such management of paper-based deliveries requires an enormous amount of space for storing evidence paper. 300 million registered mails a year,
With 170 million parcels delivered and courier deliveries ten times that amount, considerable space is needed to store those receipts over a year.

[0006] Further, when pursuing a delivery receipt stored in response to a complaint or the like, an enormous number of sheets must be turned until a relevant document is found in the bundle of receipts. And it is troublesome to carry out a quick investigation.

[0007] Despite these many drawbacks, delivery management relying on paper has hitherto been performed because stamps and signatures certifying delivery have to be made on paper.

Further, the conventional delivery management system has a problem in that the delivery result cannot be grasped at the delivery office or the sales office until the delivery member returns.

[0009] In addition, there is a problem that the delivery member has to spend a lot of time on the paperwork after returning the undelivered delivery to the delivery office or business office.

[0010] The present invention is to solve such problems in the prior art, and by using a digital seal or signature, it is possible to manage deliveries without relying on paper.
It is an object of the present invention to provide a delivery management system capable of promptly tracking delivery management by collecting delivery management information flexibly, and to provide a management method thereof and an apparatus used in this system.

The above situations and problems are the same in the case of private business such as home delivery, and the present invention is also aimed at solving them.

[0012]

Therefore, in the delivery management system of the present invention, a delivery person carries a portable terminal device, and the delivery terminal manages the delivery management code, the signature of the recipient, and the like. An electronic receipt including electronic data such as an imprint is created, and the data of the receipt is transferred to a management terminal device installed at a delivery office or the like for maintenance.

Further, an electronic receipt including a code for tracking and managing a delivery is created by a portable terminal device carried by a delivery person, and the code for tracking and management is installed in a delivery office or the like through wireless communication means. Transferred to the management terminal.

In the delivery management method of the present invention, a delivery member carries a portable terminal device and requests a recipient who has received the delivery to input a signature or seal on the portable terminal device.
The sign and the seal are converted into electronic data, and a digitized receipt including the code for tracking and managing the delivered goods and the electronic data of the seal and the seal are created by the portable terminal device, and the data of the receipt is stored in the management terminal. Transferred to equipment for maintenance.

Further, the portable terminal device has a code input means for tracking and managing a delivery, a signature collection means for converting a signature drawn by a delivery recipient into electronic data, and a signature collection for converting a seal imprint into electronic data. Means, receipt data generating means for creating an electronic receipt including a code for tracking and managing a delivery and electronically signed and imprinted, display means for displaying the electronic receipt, data transfer means for the electronic receipt, Is provided.

[0016] Further, a delivery tracking code input means, a receipt data generating means for creating an electronic receipt including a delivery tracking code, and a wireless communication means for wirelessly transmitting the tracking code are provided. It is provided in the portable terminal device.

[0017] Therefore, paperless receipts can be realized, the storage space for receipts can be reduced, and the work of searching for receipts can be expedited. In addition, by transferring the tracking management code of the delivered item from the delivery destination to the management terminal device, it is possible to quickly track and manage the delivered item.

[0018]

DESCRIPTION OF THE PREFERRED EMBODIMENTS The invention according to claim 1 of the present invention is a portable terminal carried by a delivery member in a delivery management system for tracking the delivery status of a delivery and maintaining evidence of receipt of the delivery. The apparatus creates an electronic receipt including the delivery management code and the delivery recipient's signature, seal imprint or fingerprint electronic data, and installs the receipt data at a delivery office or the like. In this case, the receipt is transferred to the management terminal device for maintenance, so that the receipt can be made paperless, the storage space for the receipt can be reduced, and the work of searching for the receipt can be facilitated.

According to a second aspect of the present invention, in a delivery management system for tracking delivery status of a delivery and maintaining evidence of receipt of the delivery, the delivery is tracked by a portable terminal device carried by a delivery person. Create an electronic receipt including the management code, and transfer the receipt data to the mobile phone, P
The data is transferred to a management terminal device installed at a delivery station or the like through communication means such as HS and communication means such as wireless communication, and is maintained. Can be transferred to the management terminal,
Fast tracking of deliveries is possible.

According to the third aspect of the present invention, the receipt includes the signature of the delivery recipient, the seal imprint of the seal, or the electronic data of the fingerprint, so that the evidence of the receipt can be enhanced.

According to the fourth aspect of the present invention, the management terminal device stores the tracking management code of each delivery, and links the delivery management code with the tracking management code of the delivery included in the transferred receipt to determine that the delivery has been completed. The registered data is registered, and it is possible to discriminate and track a delivered product that has been delivered and a delivered product that has not been delivered.

According to a fifth aspect of the present invention, the portable terminal device transfers the receipt data to the management terminal device via the collecting and distributing device. Is transferred to the management terminal device through the collecting and distributing device.

According to a sixth aspect of the present invention, data is transferred between the portable terminal device and the collecting and distributing device by infrared communication, and the data can be quickly transmitted between the portable terminal device and the collecting and distributing device. Data can be transferred.

According to a seventh aspect of the present invention, receipt data is transferred to the management terminal device by wireless communication means in response to an inquiry from the management terminal device.
The tracking of the delivery can be performed flexibly.

According to the present invention, the portable terminal device is provided with a code reading means, and the code reading means is attached to the delivered delivery by the code reading means in order to obtain a tracking management code of the delivery of the receipt. The code is read in front of the recipient, and the recipient can easily confirm and agree with the created receipt by performing the code reading operation in front of the recipient.

According to a ninth aspect of the present invention, an image pickup means is provided in the portable terminal device, and the image of the delivery photographed by the image pickup means is included in the receipt. It is easy to obtain and can increase the proof of receipt.

According to a tenth aspect of the present invention, a code for tracking and managing a delivery shown in an image is analyzed to obtain a code for tracking and managing a delivery to be included in a receipt. By simply photographing, the code for tracking and managing the delivery is entered on the receipt screen.

According to an eleventh aspect of the present invention, the tracking management code of each delivery delivered by a delivery person is transferred from the management terminal device to the portable terminal device, and the tracking management code of the corresponding delivery is selected from the code. The code is read out and included in the receipt, and the creation of the digitized receipt can be made more efficient.

According to a twelfth aspect of the present invention, a tablet for sign collection is provided on a portable terminal device, and a signature input on the tablet by a delivery recipient is converted into electronic data. The pressing locus drawn with the pen is converted into data as a signature.

According to a thirteenth aspect of the present invention, the portable terminal device is provided with a tablet for collecting seal imprints, and the seal imprint of the seal imprinted on the tablet is converted into electronic data. The pressed part is converted into data as an imprint.

According to a fourteenth aspect of the present invention, the portable terminal device is provided with an image pickup means for photographing a seal face, and the shape of the seal face of the seal is converted into electronic data. Is done.

According to a fifteenth aspect of the present invention, there is provided a delivery sorting apparatus for reading a code for tracking and managing a delivery and sorting the delivery and its code for each delivery category. The delivery member stores the tracking management code of the delivered product, and the delivery member carries the portable terminal device to which the tracking management code of the delivery item in the delivery area is transferred from the management terminal device, and the delivery is classified by the delivery sorting device. The delivery in the responsible area is delivered, and the deliveries in the delivery area of the delivery member and their codes are automatically separated.

According to the present invention, there is provided a delivery route assembling device for reading a delivery management code and arranging the delivery management code in a delivery order, and the management terminal device assembles the delivery route. The delivery management system stores delivery tracking codes arranged by a device, and a delivery person delivers a delivery by carrying a portable terminal device to which the delivery tracking management code has been transferred from the management terminal device. And
It is possible to call the delivery management code from the portable terminal device in the order of actual delivery.

According to a seventeenth aspect of the present invention, in a delivery management method for tracking delivery status of a delivery and maintaining evidence of receipt of the delivery, a delivery member carries a portable terminal device to receive a delivery. A person is requested to input a signature on this portable terminal device or to imprint a seal or fingerprint, and convert this signature, seal imprint or fingerprint into electronic data, and to track and manage a delivered delivery code and a signature or seal imprint. Alternatively, an electronic receipt including electronic data of a fingerprint is created by a portable terminal device, and the data of the receipt is transferred to a management terminal device installed at a delivery office or the like for security. Paperless.

The invention according to claim 18 is a delivery management method for tracking delivery status of a delivery and maintaining evidence of receipt of the delivery, wherein the delivery member carries a portable terminal device to deliver the delivery. A digitalized receipt including the code for tracking and managing the goods is created by the portable terminal device, and the data of the receipt is transferred from the portable terminal device to the management terminal device installed at the delivery office or the like through wireless communication means for maintenance. This makes it possible to quickly track and manage the delivery.

According to a nineteenth aspect of the present invention, a delivery recipient is requested to input a signature to a portable terminal device or to imprint a seal or fingerprint. The signature, the seal imprint of the seal or the fingerprint are converted into electronic data and used as a receipt. It is intended to be included, and can enhance the evidentiality of the receipt.

According to a twentieth aspect of the present invention, the receipt data is transferred to the management terminal in response to an inquiry from the management terminal, and the tracking of the delivery is flexibly performed. be able to.

According to a twenty-first aspect of the present invention, the tracking management code of each delivery is stored in the management terminal device and linked to the delivery management code included in the receipt transferred from the portable terminal device. The data indicating the delivery has been registered. The data having been delivered can be distinguished from the delivery having not been completed, and the delivery can be tracked and managed until the delivery is completed.

According to a twenty-second aspect of the present invention, a code attached to a delivered product is read by a portable terminal device and used as a delivery tracking management code in a receipt. By performing the delivery management code reading operation in front of the eyes, it is easy to obtain confirmation and agreement of the recipient with the receipt.

According to a twenty-third aspect of the present invention, a code attached to a delivery is held in a portable terminal device in advance, and a tracking management code of the delivered delivery is read out of the portable terminal, and the delivery is tracked by a receipt. This is a management code, so that the creation of an electronic receipt can be made more efficient.

According to a twenty-fourth aspect of the present invention, an image of a delivered item is taken by an image pickup means of a portable terminal device, and this image is included in a receipt. And increase the evidence capacity of receipts.

According to a twenty-fifth aspect of the present invention, a delivery management code is extracted from an image and used as a delivery management code in a receipt. Only the delivery tracking code is entered on the receipt screen.

According to the twenty-sixth aspect of the present invention, the delivery is sorted for each delivery section, and the delivery person carries the portable terminal device storing the code for tracking and managing the delivery in the delivery charge area. The delivery in the assigned area is made to be delivered, and the delivery can be made more efficient.

According to a twenty-seventh aspect of the present invention, the delivery management codes are arranged in the delivery order and stored in the portable terminal device. It is intended to deliver the delivery,
Delivery efficiency can be improved.

According to a twenty-eighth aspect of the present invention, in the portable terminal device used in the delivery management system, a code input means for tracking and managing the delivery, and a signature collecting means for converting the signature drawn by the delivery recipient into electronic data. A seal imprinting means for converting the imprint of the seal into electronic data, a receipt data generating means for creating an electronic receipt including a code for tracking and managing a delivery and an electronically signed or imprint, and displaying the electronic receipt. It is provided with a display means and a means for transferring data of an electronic receipt, and can create an electronic receipt of the delivered product and transfer it to the management terminal device.

According to a twenty-ninth aspect of the present invention, there is provided a portable terminal device for use in a delivery management system, wherein an input means for inputting a delivery management code and an electronic receipt including the delivery management code are provided. A receipt data generating means for generating the electronic receipt, a display means for displaying the electronic receipt, and a wireless communication device for transferring the data of the electronic receipt, a wireless communication means such as a mobile phone and a PHS, are provided. The code for tracking and managing the delivered items can be transferred to the management terminal device.

According to a thirtieth aspect of the present invention, there is provided a signature collecting means for converting a signature drawn by a delivery recipient into electronic data,
Providing a seal imprint collecting means for converting the seal imprint of the seal into electronic data,
The receipt data generating means creates an electronic receipt including a code for tracking and managing the delivery and an electronically signed or imprinted image, so that the evidence of the receipt can be enhanced.

According to a thirty-first aspect of the present invention, a code reading means for reading a code attached to a delivery is provided as a code input means. Can be entered.

According to a thirty-second aspect of the present invention, the signature collecting means comprises a pressure-sensitive tablet and a tablet pen,
It is to collect the pressing locus of the tablet pen on the pressure-sensitive tablet as electronic data, and when the recipient signs using the tablet pen on the pressure-sensitive tablet, the electronic data of the signature is obtained .

According to a thirty-third aspect of the present invention, the seal imprinting means is constituted by a pressure-sensitive tablet, and a position of the seal stamp convex portion to which the stamping pressure is applied is detected on the pressure-sensitive tablet to collect as electronic data. When stamping is performed on the pressure-sensitive tablet, electronic data of the imprint is obtained.

According to a thirty-fourth aspect of the present invention, the sign collecting means and the imprint collecting means are constituted by a combination of a touch panel and a liquid crystal device, so that the pressing locus or the printing pressure position on the touch panel is displayed by the liquid crystal device. When a sign is made on the touch panel, the character of the sign is displayed on the liquid crystal device as if a pen were written on paper.

According to a thirty-fifth aspect of the present invention, the seal imprinting means is constituted by an image pickup device for picking up an image of a seal stamp, and a cell hook lens for forming an image of the seal on the image pickup device. Is formed into a shape in which a large number of hemispheres are connected vertically and horizontally, and the image of the stamp surface can be uniformly formed on the image sensor by this cell hoc lens, and the shape of the stamp surface can be accurately converted into electronic data. .

According to a thirty-sixth aspect of the present invention, an infrared communication module is provided as a transfer means, and speedy data transfer with a collection / distribution device or the like becomes possible.

According to a thirty-seventh aspect of the present invention, in the management terminal device used in the delivery management system, a storage means for storing a delivery management code and a transfer means for transferring data between the portable terminal device. A receipt data registering means for registering the electronic receipt data transferred from the portable terminal device, and collating the delivery management code stored in the storage means with the data of the electronic receipt, and matching the delivery data. A tracking management data collating means for registering data indicating delivery by linking with the tracking management code of the article, and accurately managing the delivery based on the data transferred from the mobile terminal device be able to.

According to a thirty-eighth aspect of the present invention, there is provided a management terminal device used in a delivery management system, wherein data is transferred between a storage unit for storing a delivery management code and a portable terminal device. Wireless communication means such as a wireless communication device, a mobile phone, and a PHS; a receipt data registration means for registering and processing data of an electronic receipt transferred from the portable terminal device; a delivery management code stored in the storage means; A tracking management data matching means for matching the data of the electronic receipt and linking with the tracking management code of the matching delivery to register the data indicating that the delivery has been completed; Based on the data transferred from
The delivery can be tracked and managed quickly.

According to a thirty-ninth aspect of the present invention, a collecting and distributing device having a plurality of infrared communication modules is provided as a transfer means, and data can be exchanged with a plurality of portable terminal devices.

Hereinafter, embodiments of the present invention will be described with reference to the drawings. (First Embodiment) As shown in FIG. 1, a delivery management system according to a first embodiment includes a portable terminal device 101 carried by a delivery person and a management terminal device 140 installed at a delivery office or a sales office.
And a collection / delivery device 130 that transfers data from the management terminal device 140 to the mobile terminal device 101 and transfers data collected by the mobile terminal device 101 to the management terminal device 140. Also,
In FIG. 1, the package delivered to the delivery recipient 160 is represented by 161.

The portable terminal device 101 includes a calendar clock 109 for managing the current date and time, a display unit 110 having a display screen,
Touch panel 111 that enables touch input to the display screen
And a handwritten signature collection unit 112 for converting a signature input by the handwriting pen 120 into electronic data, a seal stamp collection unit 113 for converting a seal imprint into electronic data, and a code for tracking and managing a delivery attached to the package 161 A code input unit 115 for tracking and managing the delivery to be read 170, a receipt data generation and recording unit 114 for generating an electronic receipt, a tracking management code for the delivery to be delivered, and a confirmed electronic receipt. A storage unit 102 for storing, and an external storage device 103 for increasing the storage capacity
And an IrDA module for executing an infrared communication 106 with the communication interface 104 for external communication and the collection and distribution device 130
105 and a CPU for controlling each unit of the portable terminal device 101.

The management terminal device 140 includes a receipt data registration unit 150 for registering a digitized receipt, a storage unit 141 for storing tracking management data for deliveries, and a storage unit 141.
A tracking management data collation management unit 149 that compares the delivery tracking management data stored in the storage device with the delivered electronic receipt and adds data indicating delivery to the tracking management data of the delivered delivery, and A printer 152 for printing a digitized receipt registered in accordance with, a tracking code reading unit 148 for a target delivery for reading a tracking management code such as a returned delivery, and a keyboard 144 for input. Further, similarly to the mobile terminal device 101, the calendar clock 147, the display unit 147, the touch panel 145, the external storage device 14
2. It has a communication interface 143, an IrDA module 151, and a CPU.

Also, the collecting and distributing device 130 includes a management terminal device 140
Exchanges data through a cable, and exchanges data with the mobile terminal device 101 by infrared communication.
A plurality of IrDA modules 131 are provided for this purpose.

In this system, when a delivery member goes out for delivery with a delivery from the delivery office, the portable terminal device 101 is set in the collection / distribution device 130 and the delivery terminal managed by the management terminal device 140 is operated. The data is stored in the storage unit 102.

When the delivery member passes the delivery 161 to the recipient 160, the tracking management code 170 attached to the delivery is read by an operation such as reading, and the tracking management code input unit 115 of the portable terminal device 101 is input. Enter from. On the display unit 110 of the mobile terminal device 101, a delivery receipt in which this code is written is displayed. When the recipient signs or seals a predetermined position on the portable terminal device 101 with the handwriting pen or the seal 120, the signature or the seal is captured as electronic data by the handwriting signature collection unit 112 or the seal shadow collection unit 113, and is delivered. Appears on receipt. This delivery receipt is confirmed with the recipient's confirmation agreement, and is stored in the storage unit 102 of the portable terminal device 101 as an electronic receipt.

After finishing the delivery, the delivery member who has returned to the delivery office sets the portable terminal device 101 on the collection / distribution device 130, and
The electronic receipt data stored in 2 is stored in the management terminal 140
Transfer to In the management terminal device 140, the data of the electronic receipt is registered and stored, and among the stored delivery tracking management data, the data corresponding to the tracking management code included in the electronic receipt is data indicating that the delivery has been completed. Is registered, and the data for tracking and managing the deliveries that have not been delivered are managed separately from those that have already been delivered.

The operation at the time of delivery in this system is shown in the flowchart of FIG. In the flowchart, a parallelogram whose interior angle is not a right angle indicates a human operation, and a rectangle indicates an operation of the apparatus. Step 1: When the delivery person who has delivered the package 161 to the recipient 160 presses the start button of the portable terminal device 101, Step 2: a menu screen is displayed on the display unit 110 of the portable terminal device 101. Step 3: Touch the touch panel 112 and select the menu for creating a delivery receipt from the menu screen. Step 4: The format of the delivery receipt is displayed.

Step 5: The delivery person is the portable terminal device 101
Is operated, the tracking management code 170 of the delivery attached to the package 161 is read by the tracking management code input unit 115. Step 6: The read tracking management code 170 is displayed at a predetermined position on the delivery receipt.

Step 7: When the tracking management codes of all the delivered packages are read, Step 8: Ask the recipient to sign the handwritten signature collection unit 112 or to seal the seal stamp collection unit 113. The recipient 160 uses the input pen 120 to collect a handwritten signature.
When the user signs the seal 112 or stamps the seal on the seal shade collection unit 113, the signature or the seal is recorded as electronic data, and an image based on the electronic data is displayed at a predetermined position of the delivery receipt on the display unit 146. You.

Step 10: Under the agreement and confirmation of the recipient,
When the delivery member presses the confirmation button of the portable terminal device 101, Step 11: This delivery receipt is stored in the storage unit 102 as a confirmed digitized receipt.

Step 12: The deliveryman 13
When the operation of transferring the digitized receipt data of the portable terminal device 101 to the management terminal device 140 is performed using 0, Step 13: In the management terminal device 140, the tracking management data collation management unit 149 transmits the data. Digitized receipt data,
The data is compared with the delivery tracking management data stored in the storage unit 141, and data indicating that the delivery has been delivered is assigned to the matching delivery tracking management data. Further, the receipt data registration unit 150 performs a process of registering and saving the data of the digitized receipt and the data of the signature and the imprint of the recipient.

As described above, in this system, the delivery tracking code of mail or luggage is displayed on the display of the portable terminal device, and the sign or imprint of the recipient's receipt confirmation is converted into electronic data and added to the tracking code. Then, an electronic receipt is created in the portable terminal device. Then, the data of the digitized receipt is collated with the delivery item data (delivery tracking management data) managed by the delivery office or the like to track and manage the delivered items. To preserve evidence.

This system can be applied to delivery systems such as registered mail, parcel post, home delivery, etc., and can save much labor and time as compared with the conventional system using paper. And the delivery can be completely traced to the final stage where an electronic receipt is obtained.

(Second Embodiment) In the delivery management system according to the second embodiment, delivery end information is communicated from a delivery destination to a delivery office or the like via communication means.

In this system, as shown in FIG. 3, the portable terminal device 101 is provided with a tracking management code 107 attached to a delivery.
Code 207 for tracking and managing the delivery to be read
And the wireless communication device 2 as a communication means with the management terminal device 140
01, comprising a mobile phone device 202 or a PHS phone 203,
Also, the management terminal device 140 is a communication device for communicating with the mobile terminal device 101, the wireless communication device 204, the mobile phone device 205 or the PH.
An S-phone 206, and a communication network transmitting / receiving device 210 for communicating with management terminal devices 220, 221 or a tracking management center 240 installed at another delivery office or business office via a communication network 230. Is provided.

In this system, there is no particular limitation on the manner of signing or stamping the recipient's receipt.
It is also possible to adopt a conventional paper method, and in that sense, the configurations of the handwritten signature collection unit and the seal stamp shadow collection unit are omitted from the portable terminal device 101.

The other structure is the same as that of the first embodiment (FIG. 1). In this system, as shown in the flow chart of FIG. 4, a deliveryman who has delivered a delivery to a recipient reads a tracking management code attached to the delivery into a tracking management code reading unit 207 of the portable terminal device 101. Read in (Step 20
5) Display on the screen (step 206). After obtaining the agreement of the recipient (step 208) and storing it as a digitized receipt (step 209), step 210: the tracking management code of the digitized receipt is stored in the wireless communication device 201, the mobile phone device 202 or The information is transmitted to the management terminal device 140 through the PHS telephone 203.

Step 211: At the time of returning to the delivery office, if the data of the unsent digitized receipt remains in the portable terminal device 101 at the time of returning to the delivery station,
The data is transferred to the management terminal device 140.

Step 212: The management terminal device 140 collates the digitized receipt data obtained from the portable terminal device 101 with the recorded delivery item tracking management data to track and manage the delivery item. Record and save the electronic receipt.

As described above, in this system, the delivery management code is read by the portable terminal device at the time of delivery of the delivery, and this code can be communicated to the delivery office or the sales office as delivery end information. is there. For this reason, the delivery office and the sales office can quickly track the delivery.

Further, the transmission of the tracking management code from the portable terminal device is performed by calling the portable terminal device from a delivery office or a business office to inquire about the delivery status, and in response to the request, the tracking management code is transmitted from the portable terminal device. It may be done.

(Third Embodiment) A delivery management system according to a third embodiment is a combination of the first embodiment and the second embodiment. As shown in FIG. 101 includes a handwritten signature collection unit 112 and a seal stamp shadow collection unit 113 for converting a signature or a seal to electronic data,
Electronic receipt data including electronic data of signatures and imprints is transmitted to the management terminal device 104 through a wireless communication device, a mobile phone device, or a PHS phone. The operation of this system is shown in the flowchart of FIG.

In this system, the receipt is digitized, so that the storage management can be simplified and the retrieval can be speeded up. In addition, since the delivery member can notify the delivery status to the delivery office or the like by the communication means during the delivery, the delivery can be quickly and accurately tracked.

The data transmission from the portable terminal device using the radio communication device is performed only for the delivery tracking management data, and the transfer of all data of the digitized receipt is performed by infrared communication via the collection and distribution device. You may do it.

(Fourth Embodiment) In the fourth embodiment,
A specific configuration of the handwritten signature collection unit and the seal stamp shadow collection unit will be described.

FIG. 7 (a)
(B), a pressure-sensitive element matrix 401 having X- and Y-direction electrode lines intersecting at intervals.
A stylus pen 402 that draws characters on the pressure-sensitive element matrix 401, a position information detection unit 403 that detects the position of the stylus pen 402 from the output of the pressure-sensitive element matrix 401, and a sign drawn by the stylus pen 402 is converted into electronic data. And a central processing unit 406.

The position information detecting unit 403 sequentially applies a voltage 404 to the Y-direction electrode lines of the pressure-sensitive element matrix 401 while scanning, and detects an X-direction electrode line 405 for outputting a voltage. At the position of the pressure-sensitive element matrix 401 where the pressing force of the stylus pen 402 is applied, the electrode lines in the X and Y directions approach each other, so that the applied voltage of the electrode lines in the Y direction also appears on the electrode lines in the X direction. Therefore, the position information detecting unit 403
Represents the intersection of the X-direction electrode wire that has output the voltage and the Y-direction electrode wire that has applied the voltage at that time with the stylus pen 402.
Can be detected as the pressed position. Central processing unit
Reference numeral 406 stores the locus of the pressed position of the stylus pen 402 and generates electronic data of the signature.

FIGS. 8 (a) and 8 (b) show a seal stamp shadow collecting section formed by a similar configuration. The pressure-sensitive element matrix 401 senses the printing pressure by the convex portion of the seal stamp 412, and this convex portion is detected. Is detected, and the seal imprint of the seal is converted into electronic data.

FIG. 9 shows a handwritten signature collection unit configured by combining a transparent pressure-sensitive element matrix or touch panel 501 and a liquid crystal display 502. The liquid crystal display 502 has liquid crystal sealed between two glass plates or resin plates that are not broken even when pressed, and is illuminated from behind by a backlight plate 503. In this apparatus, the position pressed by the stylus pen 504 is detected by the transparent pressure-sensitive element matrix or the touch panel 501, and the position is displayed on the liquid crystal display 502. The liquid crystal display 502 stores and displays the position pressed by the stylus pen 504, so that the sign, which is the trajectory of the stylus pen 504, is displayed on the liquid crystal display 502, and the electronic data of the sign is collected. .

FIG. 10 shows a seal stamp shadow collecting section formed by the same configuration.

FIG. 11 shows a seal stamp shadow collection unit for imaging and displaying the seal face of the seal stamp 604. This device is
Placement stand 601 made of glass plate for placing seal 604
A cell hook lens 603 in which a large number of hemispheres are arranged vertically and horizontally to form an incident surface, a CCD image pickup device 605 that captures an image of a stamp surface condensed by the cell hook lens 603, and illuminates the stamp surface An illumination lamp 602 is provided, and when the seal 604 is placed on the mounting table 601 with the seal face down, a uniform image of the seal face is formed on the surface of the CCD image sensor 605 by the cell hook lens 603, and the CCD image is taken. The element 605 captures an image of the stamp surface and generates electronic data of the stamp.

(Fifth Embodiment) In the fifth embodiment,
The specific configuration of the target management code reading unit for tracking management will be described.

The tracking management code reading unit is constituted by a scanner that scans and reads a bar code of a delivery.

FIG. 12A shows a built-in pen scanner in which only the tip 610 of the pen scanner is exposed at the corner of the portable terminal device. The delivery person reads the barcode by holding the portable terminal device and moving the pen scanner tip 610 along the barcode.

FIG. 12B shows an external pen scanner in which a pen scanner 630 is connected to a portable terminal device by a cord.

FIG. 12C shows a wind-type scanner integrated with the portable terminal device.
(D) shows an external-type wind-type scanner.

[0094] The wind-type scanner can read a barcode only by hitting the barcode.

(Sixth Embodiment) In the sixth embodiment,
Another configuration for reading the delivery management code will be described.

As shown in FIGS. 13 (a) and 13 (b), this system is provided with a target delivery image capturing device 1002 comprising a CCD element for capturing a delivery. Other configurations are the same as those of the first embodiment.

In this system, the delivery is photographed by the photographing device 1002 when the recipient confirms receipt of the delivery. This image is displayed on the delivery receipt of the display unit 110, and a tracking management code included in the image is extracted by a method such as image analysis and displayed in the code column of the delivery receipt.

[0098] When the recipient signs or seals the receipt at a predetermined position on the portable terminal device, the data is converted into electronic data, displayed on the delivery receipt on the display unit 110 in the sign or seal box, and the delivery receipt is displayed. Stored as an electronic receipt under the recipient's confirmation agreement.

As described above, in this system, not only the data for tracking management but also the image of the delivery can be included in the electronic receipt, so that it is easy to obtain the recipient's confirmation agreement. You can also improve the evidentiality of electronic receipts,
Appropriately respond to complaint processing and the like.

(Seventh Embodiment) In the system of the seventh embodiment, information for improving the efficiency of delivery is supplied to the portable terminal device.

As shown in FIG. 14, the system includes a delivery sorting device 801 having a function of reading a tracking management code attached to a delivery.

The delivery sorting device 801 reads the tracking management code of the delivery, sorts the delivery based on the data indicating the delivery category of the code, and classifies the tracking management code. The classified tracking management code data is transferred to the management terminal device 140 and stored in the storage unit 141 as tracking management data.

The delivery member who goes out for delivery is the portable terminal device 10
1 is set in the collection / distribution device 130, and the delivery terminal management data of the delivery area held in the management terminal device 140 is stored in the portable terminal device 101. And the delivery sorting device 801
Go to delivery with deliveries in the delivery area sorted by.

The system shown in FIG. 15 is provided with a delivery route assembling device 802 for arranging the tracking management codes read from the delivery in the order of delivery. The delivery route assembling device 802 reads the tracking management code of the delivery, rearranges the tracking management code in the delivery order, and transfers the data to the management terminal device 140.

The delivery member who goes out for delivery is the portable terminal device 10
1 is set in the collection and distribution device 130, and the data held in the management terminal device 140 is stored. At the time of delivery, a code for tracking and managing the delivery to be delivered next is displayed on the display unit.
The order is displayed at 110 and the delivery is executed accordingly.

As described above, in this system, the data for tracking and managing the delivery is organized and stored in the management terminal device, and is stored in the portable terminal device for delivery.

Note that the present invention is not limited to the configuration shown in each embodiment, and various modifications are possible.

Prior to the delivery, when the code for tracking and managing the delivery is stored in the portable terminal device, the collection / delivery device 130
In addition to waiting for the data transfer from the mobile terminal, the tracking management code reading unit 115 of the portable terminal device may be used to read and store the tracking management code of the delivery.

Further, the tracking management code input unit 115 for the target delivery may be configured not only to read the code but also to input the tracking management code by a delivery person.

When displaying the tracking management code of the delivery on the delivery receipt, the tracking management code stored in advance is sequentially read out on the screen, and the corresponding tracking management code is determined. Is also good.

Further, the deliveryman transmits the data of the undelivered delivery to the management terminal device of the delivery office by the communication means before returning to the delivery office, and the delivery office delivers the data before the deliveryman returns. You may make it possible to grasp the unfinished status.

In the handwritten signature collection unit and the seal stamp shadow collection unit, a tablet device of another system such as a resistance division system can be used as long as the position on a plane can be specified.

The recipient may confirm the receipt of the delivery by pressing the fingerprint instead of the seal.

[0114]

As is apparent from the above description, in the delivery management system of the present invention, paperless receipts can be realized, the storage space for receipts can be reduced, and the work load of receipt retrieval work can be reduced. can do.

Further, it is possible to quickly and accurately track the delivery.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a configuration of a delivery management system according to a first embodiment;

FIG. 2 is a flowchart showing an operation of the delivery management system according to the first embodiment;

FIG. 3 is a block diagram showing a configuration of a delivery management system according to a second embodiment;

FIG. 4 is a flowchart showing the operation of the delivery management system according to the second embodiment;

FIG. 5 is a block diagram showing a configuration of a delivery management system according to a third embodiment;

FIG. 6 is a flowchart showing the operation of the delivery management system according to the third embodiment;

FIG. 7 is a diagram illustrating a configuration of a handwritten signature collection unit according to a fourth embodiment;

FIG. 8 is a diagram illustrating a configuration of a seal stamp shadow collection unit according to a fourth embodiment;

FIG. 9 is a diagram showing another configuration of the handwritten signature collection unit according to the fourth embodiment;

FIG. 10 is a diagram showing another configuration of a seal stamp shadow collecting unit according to the fourth embodiment;

FIG. 11 is a diagram illustrating a configuration of a seal stamp shadow collection unit using an image sensor according to a fourth embodiment;

FIG. 12 is a diagram illustrating a configuration of a tracking management code reading unit according to a fifth embodiment;

FIG. 13 is a block diagram (a) and a perspective view (b) showing the configuration of a mobile terminal device according to a sixth embodiment;

FIG. 14 is a block diagram showing a configuration of a delivery management system according to a seventh embodiment;

FIG. 15 is a block diagram illustrating another configuration of the delivery management system according to the seventh embodiment.

[Explanation of symbols]

 101 Mobile terminal device 102 Storage unit 103 External storage device 104 Communication interface 105 IrDA module 106 Infrared communication 109 Calendar clock 110 Display unit 111 Touch panel 112 Handwritten signature collection unit 113 Seal stamp shadow collection unit 114 Receipt data generation recording unit 115 Target delivery Tracking management code input unit 120 Handwriting pen 130 Collection / delivery device 131 IrDA module 140 Management terminal device 141 Storage unit 142 External storage device 143 Communication interface 144 Keyboard 145 Touch panel 146 Display unit 147 Calendar clock 148 Reading tracking management code for target delivery Part 149 Tracking management data collation management part 150 Receipt data registration part 151 IrDA module 152 Printer 160 Delivery recipient 161 Delivery 170 Delivery tracking code 201 Wireless communication device 202 Mobile telephone device 203 PHS telephone 204 Wireless communication device 205 Cellular phone 206 PHS phone 207 Code reader for tracking management of target deliveries 210 Communication network transceiver 220 Station B management terminal 221 Station C management terminal 230 Communication network 240 Tracking management center 401 Pressure sensitive element matrix 402 Stylus pen 403 Position information detector 404 Scan application 405 Output 406 Central processing unit 411 Seal stamp 412 Seal 501 Transparent pressure sensitive element matrix or touch panel 502 Liquid crystal display 503 Backlight plate 504 Stylus pen 601 Placement table 602 Illumination lamp 603 Cell hoc lens 604 Seal 605 CCD image sensor 610 Built-in Pen scanner 620 Built-in wind scanner 630 Pen scanner 640 External wind scanner 801 Delivery sorting device 802 Delivery route assembling device 1001 Mobile terminal device 1002 Target delivery image capturing device

 ────────────────────────────────────────────────── ─── Continuing on the front page (72) Inventor Kazuya Kawai 4-3-1 Tsunashima Higashi, Kohoku-ku, Yokohama-shi, Kanagawa F-term in Matsushita Communication Industrial Co., Ltd. 5B049 BB33 CC00 GG03 GG06

Claims (39)

[Claims] Claims: 1. A delivery management system for tracking delivery status of a delivery and preserving evidence of receipt of the delivery, wherein a delivery terminal tracking management code and a delivery delivery code are provided by a portable terminal device carried by a delivery member. A digitalized receipt including the signature of the recipient, the seal imprint of the seal or the electronic data of the fingerprint is created, and the data of the receipt is transferred to a management terminal device installed at a delivery office or the like for security. Delivery management system. 2. A delivery management system for tracking delivery status of deliveries and preserving evidence of receipt of deliveries, wherein a portable terminal device carried by a delivery person includes an electronic code including a delivery tracking code. A delivery receipt prepared, and transferring the data of the receipt to a management terminal device installed at a delivery office or the like through a communication means such as a mobile phone or a PHS and a communication means such as a wireless communication to secure the delivery. Object management system. 3. The signature of the delivery recipient,
3. The delivery management system according to claim 2, wherein electronic data of a seal imprint or a fingerprint are included. 4. The management terminal device stores a code for tracking management of each delivery, and registers data indicating delivery by linking the code with the tracking management code of delivery included in the transferred receipt. 3. The method according to claim 1, wherein
Delivery management system described in 1. 5. The delivery management system according to claim 1, wherein the portable terminal device transfers the data of the receipt to the management terminal device via a collecting and distributing device. 6. The delivery management system according to claim 5, wherein data is transferred between the portable terminal device and the collection / delivery device by infrared communication. 7. The delivery management system according to claim 2, wherein the data of the receipt is transferred to the management terminal device in response to an inquiry from the management terminal device. 8. The portable terminal device includes a code reading means, and reads the code attached to the delivered delivery by the code reading means in order to acquire the delivery tracking management code of the receipt. The delivery management system according to claim 1 or 2, wherein: 9. The portable terminal device includes an imaging unit,
The delivery management system according to claim 1, wherein an image of the delivery taken by the imaging unit is included in the receipt. 10. The delivery management system according to claim 9, wherein the tracking management code of the delivery shown in the image is analyzed to obtain a delivery tracking management code included in the receipt. . 11. A code for tracking management of each delivery delivered by a delivery person is transferred from the management terminal device to the portable terminal device, and a code for tracking management of the corresponding delivery is read out from the code to read the code. The delivery management system according to claim 1 or 2, wherein the delivery management system is included in a receipt. 12. The delivery according to claim 1, wherein the portable terminal device includes a tablet for collecting signatures, and the signature input by the delivery recipient on the tablet is converted into electronic data. Object management system. 13. The delivery management according to claim 1, wherein the portable terminal device includes a tablet for collecting an imprint, and converts the imprint of the seal stamped on the tablet into electronic data. system. 14. The delivery management system according to claim 1, wherein the portable terminal device includes an image pickup unit for photographing a seal face, and converts a shape of the seal face into electronic data. 15. A delivery sorting device for reading a code for tracking and managing deliveries and sorting the deliveries and the codes for each delivery category, wherein the management terminal device is a delivery product sorted by the delivery sorting device. , And the delivery member carries the portable terminal device to which the management terminal device has transferred the tracking management code of the delivery in the delivery area from the management terminal device, and the delivery staff classified by the delivery sorting device 2. The delivery of a delivery in an area.
Or the delivery management system according to 2. 16. A delivery route assembling device for reading a delivery tracking code and arranging the delivery tracking code in a delivery order, wherein the management terminal device is arranged by the delivery route assembling device. Wherein the delivery terminal carries the portable terminal device to which the delivery management code has been transferred from the management terminal device and delivers the delivery item. Item 1
Or the delivery management system according to 2. 17. A delivery management method for tracking the delivery status of a delivery and preserving evidence of receipt of the delivery, wherein a delivery member carries a portable terminal device and provides a delivery recipient with the portable terminal device. Request for signature input or seal or fingerprint imprinting on the sign, convert the signature, seal imprint or fingerprint into electronic data, and track and manage the delivered delivery code, and the signature, seal imprint or fingerprint electronic data on the seal. A delivery management method comprising: creating a digitized receipt including the following in a portable terminal device; transferring the data of the receipt to a management terminal device installed in a delivery office or the like for security. 18. A delivery management method for tracking delivery status of a delivery and preserving evidence of receipt of the delivery, wherein a delivery person carries a portable terminal device and stores a tracking management code of the delivered delivery. A digitalized receipt including the receipt is created by a portable terminal device, and the data of the receipt is transferred from the portable terminal device to a management terminal device installed at a delivery station or the like through wireless communication means for security. Delivery management method. 19. A delivery recipient is requested to input a signature into the portable terminal device or to imprint a seal or fingerprint, and convert the signature, imprint of the seal or fingerprint into electronic data.
The delivery management method according to claim 18, wherein the delivery management method is included in the receipt. 20. The delivery management method according to claim 18, wherein the data of the receipt is transferred to the management terminal device in response to an inquiry from the management terminal device side. 21. The tracking management code of each delivery is stored in the management terminal device, and is linked to the delivery management code included in the receipt transferred from the portable terminal device to indicate delivery. 19. The delivery management method according to claim 17, wherein data is registered. 22. The delivery according to claim 17, wherein a code attached to the delivered delivery is read by the portable terminal device and used as a delivery tracking management code in the receipt. Management method. 23. A code attached to a delivery is held in the portable terminal device in advance, and a code for tracking and managing the delivered product is read out of the portable terminal, and is used as a code for tracking and managing the delivery in the receipt. 19. The delivery management method according to claim 17, wherein: 24. The delivery management method according to claim 17, wherein an image of the delivered delivery is taken by an imaging unit of the portable terminal device, and the image is included in the receipt. 25. The delivery management method according to claim 24, wherein a delivery management code is extracted from the image and used as a delivery management code in the receipt. 26. Sorting the deliveries for each delivery section, and letting the delivery person carry the portable terminal device storing the code for tracking and managing the deliveries in the delivery area to carry out the delivery in the delivery area. 19. The delivery management method according to claim 17, wherein the delivery is managed. 27. Arranging delivery management codes in a delivery order, storing the codes in the portable terminal device, and causing a delivery member to carry the portable terminal device to deliver the deliveries in the delivery area. 19. The delivery management method according to claim 17, wherein: 28. A portable terminal device used in a delivery management system, comprising: input means for inputting a code for tracking and managing a delivery; sign collection means for converting a signature drawn by a delivery recipient into electronic data; Imprint collection means for converting the seal imprint into electronic data, receipt data generating means for creating an electronic receipt including a code for tracking and managing a delivery and a digitalized signature or imprint, and display for displaying the electronic receipt And a transfer unit for transferring the data of the electronic receipt. 29. A portable terminal device used for a delivery management system, comprising: input means for inputting a delivery management code; and receipt data generating means for generating an electronic receipt including the delivery management code. A portable terminal device comprising: a display unit for displaying the electronic receipt; and a wireless communication unit such as a wireless communication device, a mobile phone, or a PHS for transferring the data of the electronic receipt. 30. A signature collection means for converting a signature drawn by a delivery recipient into electronic data, and an imprint collection means for converting a seal imprint into electronic data, wherein the receipt data generating means includes: 30. The mobile terminal device according to claim 29, wherein an electronic receipt including a management code and a signature or imprint converted into electronic data is created. 31. The portable terminal device according to claim 28, wherein said code input means includes code reading means for reading a code attached to a delivery. 32. The sign collecting means includes a pressure-sensitive tablet and a tablet pen, and collects a pressing locus of the tablet pen on the pressure-sensitive tablet as electronic data. 30. The mobile terminal device according to 30. 33. The seal imprinting means includes a pressure-sensitive tablet, and detects a position on the pressure-sensitive tablet where a seal stamping convex portion is applied with a stamping pressure, and collects the data as electronic data. 30. The mobile terminal device according to 30. 34. The sign collecting means and the imprint collecting means are constituted by a combination of a touch panel and a liquid crystal device, and a pressing locus or a stamping position on the touch panel is displayed by the liquid crystal device. Item 30. The mobile terminal device according to Item 28 or 30. 35. The seal imprint collecting means, comprising: an image pickup device for picking up an image of a seal stamp; and a cell hook lens for forming an image of the seal on the image pickup device. 31. The mobile terminal device according to claim 28, wherein the mobile terminal device has a continuous incident surface. 36. The portable terminal device according to claim 28, wherein an infrared communication module is provided as the transfer unit. 37. A management terminal device for use in a delivery management system, comprising: storage means for storing a delivery management code; transfer means for transferring data between the mobile terminal device; Receipt data registering means for registering and processing the data of the electronic receipt transferred from the company; collating the tracking management code of the delivery stored in the storage means with the data of the electronic receipt; A management terminal device comprising: a tracking management data collating unit that registers data indicating delivery in link with a management code. 38. A management terminal device used in a delivery management system, comprising: storage means for storing a delivery management code; a wireless communication device for transferring data between the mobile terminal device; Wireless communication means such as a PHS, a receipt data registration means for registering and processing data of the electronic receipt transferred from the portable terminal device, a tracking management code of the delivery stored in the storage means and the data of the electronic receipt. And a tracking management data matching means for registering data indicating delivery by linking with a tracking management code of the matching deliverable. 39. The mobile terminal device according to claim 37, wherein the transfer unit includes a collecting and distributing device having a plurality of infrared communication modules.