JP2000059497A - Telephone set - Google Patents

Telephone set

Info

Publication number
JP2000059497A
JP2000059497A JP22009398A JP22009398A JP2000059497A JP 2000059497 A JP2000059497 A JP 2000059497A JP 22009398 A JP22009398 A JP 22009398A JP 22009398 A JP22009398 A JP 22009398A JP 2000059497 A JP2000059497 A JP 2000059497A
Authority
JP
Japan
Prior art keywords
telephone number
incoming call
specific
caller telephone
automatic
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
JP22009398A
Other languages
Japanese (ja)
Inventor
Tatsu Yokozawa
横沢  達
Kaneo Todoroki
兼郎 轟
Asuka Watanabe
あすか 渡辺
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Hitachi Ltd
Hitachi Micro Software Systems Inc
Original Assignee
Hitachi Ltd
Hitachi Micro Software Systems Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Hitachi Ltd, Hitachi Micro Software Systems Inc filed Critical Hitachi Ltd
Priority to JP22009398A priority Critical patent/JP2000059497A/en
Publication of JP2000059497A publication Critical patent/JP2000059497A/en
Pending legal-status Critical Current

Links

Abstract

PROBLEM TO BE SOLVED: To deliver a proper message to a caller by selecting an automatic reply message in advance through the use of caller telephone number information and replying the opposite party with the selected message, after receiving the call automatically to use a specific reply message. SOLUTION: When an incoming call monitor section 102 of a telephone set 101 detects the arrival of an incoming call, an incoming call discrimination section 103 acquires the information on a caller telephone number and discriminates whether or not the caller telephone number is a specific caller telephone number. When the result of discrimination indicates that the incoming call is from a specific caller telephone number, an automatic replay processing section 104 corresponding to the specific caller telephone number conducts processing after the arrival of an incoming call automatically. The automatic replay processing section 104 uses an automatic replay message for the specific caller telephone number set in advance by the user, to replay an opposite party that makes the incoming call. Meanwhile, when the incoming call reaches from other telephone number than the specific caller telephone number, an automatic replay processing section 105 conducts processing with respect to a non-specific caller telephone number after the automatic arrival of the incoming call.

Description

【発明の詳細な説明】DETAILED DESCRIPTION OF THE INVENTION

【0001】[0001]

【発明の属する技術分野】本発明は、有線もしくは無線
の電話回線に接続されている電話機の自動着信応答処理
技術に関するものである。
BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a technology for automatically answering incoming calls of a telephone connected to a wired or wireless telephone line.

【0002】[0002]

【従来の技術】従来の電話機では、自動着信後、まず全
ての発信者に共通のメッセージで応答する。次に発信者
に対して追加ダイヤルさせるなどして認証を行った後、
特定の発信者用のメッセージを発信者に伝えていた。
2. Description of the Related Art In a conventional telephone, after an automatic incoming call, first, all callers are answered with a common message. Next, after performing authentication by making the caller additionally dial,
A message for a specific caller was transmitted to the caller.

【0003】[0003]

【発明が解決しようとする課題】上記従来技術では、特
定の電話機からの電話については、それがある特定の人
からの電話であることが電話機のユーザには分かってい
る場合であっても、発信者が特定のメッセージを聞くに
は、自動着信後に発信者が追加ダイヤルするなどして認
証を行わなければならなかった。
According to the above-mentioned prior art, a telephone call from a specific telephone, even if the telephone user knows that the telephone is from a specific person, In order for a caller to listen to a particular message, the caller had to authenticate, for example, by making an additional dial after an automatic call.

【0004】[0004]

【課題を解決するための手段】発信元電話番号認識機能
を有する電話機に、発信元電話番号情報を用いて予め自
動応答メッセージを選択しておき、自動着信後は選択さ
れたメッセージを用いて相手側に応答する機能を設ける
ことによって達成される。
SUMMARY OF THE INVENTION An automatic response message is selected in advance by using a telephone number having a function of recognizing a caller's telephone number by using the caller's telephone number information. This is achieved by providing the side with the ability to respond.

【0005】着信監視部では、着信があったかどうかを
監視する。着信判定部では、着信があった場合、発信元
電話番号を認識する。そして発信元電話番号がユーザに
より予め登録されている特定の電話番号かどうかを判定
する。
[0005] The incoming call monitoring unit monitors whether there is an incoming call. When there is an incoming call, the incoming call determination unit recognizes the source telephone number. Then, it is determined whether or not the caller telephone number is a specific telephone number registered in advance by the user.

【0006】自動応答処理部では、着信判定部からの情
報を元に、発信元電話番号がユーザにより予め登録され
ている特定の電話番号である場合とそれ以外の電話番号
で、別々の自動応答メッセージを用いて相手側に応答す
る。
In the automatic response processing unit, based on the information from the incoming call determination unit, separate automatic response is performed depending on whether the source telephone number is a specific telephone number registered in advance by the user and another telephone number. Respond to the other party using a message.

【0007】これによりユーザは、電話に出られない理
由などを、発信者に対して認証などの手順を強いること
なく、発信者電話番号別にそれぞれ異なるメッセージを
用いて伝えることができる。
[0007] Thus, the user can communicate the reason why the call cannot be answered by using different messages for each caller's telephone number without forcing the caller to perform a procedure such as authentication.

【0008】[0008]

【発明の実施の形態】以下に、本発明について実施例に
従って、詳細に述べる。
DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, the present invention will be described in detail with reference to embodiments.

【0009】図1に、電話機における本発明の実現手段
の構成を示す。
FIG. 1 shows the configuration of the means for realizing the present invention in a telephone.

【0010】101は有線の電話回線に接続されている電
話機である。102は着信を監視するための着信監視部で
ある。103は着信があった場合に、それが特定の発信元
電話番号からなのか、それ以外からなのかを判定するた
めの着信判定部である。
Reference numeral 101 denotes a telephone connected to a wired telephone line. Reference numeral 102 denotes an incoming call monitoring unit for monitoring incoming calls. Reference numeral 103 denotes an incoming call judging unit for judging whether there is an incoming call from a specific source telephone number or from other sources.

【0011】104は特定の発信元電話番号からの着信に
ついて、予め設定されている自動応答メッセージを用
い、電話をかけてきた相手に応答する、特定発信元電話
番号に対する自動応答処理部である。
Reference numeral 104 denotes an automatic response processing unit for a specific source telephone number, which responds to a caller using a preset automatic response message for an incoming call from a specific source telephone number.

【0012】105は特定の発信元電話番号以外からの着
信について、予め設定されている自動応答メッセージを
用い、電話をかけてきた相手に応答する、非特定発信元
電話番号に対する自動応答処理部である。
Reference numeral 105 denotes an automatic response processing unit for a non-specific source telephone number, which responds to a caller using a preset automatic response message for an incoming call from a source other than a specific source telephone number. is there.

【0013】電話機に対して特定の発信元電話番号から
の着信があった時、ユーザが何らかの理由で電話に出ら
れない場合には、以下の手順で処理を行う。まず電話機
101に対して外部から電話をかけると、電話機101では着
信があったことを着信監視部102において、既知の方法
により検知する。着信が検知されると、着信判定部103
は既知の方法により発信元電話番号の情報を取得し、そ
れが特定の発信元電話番号からなのかそれ以外からなの
かを判定する。
[0013] When there is an incoming call from a specific source telephone number to the telephone, if the user cannot answer the telephone for some reason, the processing is performed in the following procedure. First phone
When a call is made to the telephone 101 from outside, the telephone 101 detects that there is an incoming call in the incoming call monitoring unit 102 by a known method. When an incoming call is detected, the incoming call determination unit 103
Obtains source phone number information in a known manner and determines whether it is from a particular source phone number or not.

【0014】判定の結果、着信が特定の発信元電話番号
からであった場合は、自動着信後、特定発信元電話番号
に対する自動応答処理部104が処理を行う。特定発信元
電話番号に対する自動応答処理部104は、ユーザが予め
設定しておいた特定発信元電話番号向け自動応答メッセ
ージを用いて電話をかけてきた相手に応答する。ここ
で、自動応答処理は既知の方法に依存する。
If the result of the determination is that the incoming call is from a specific source telephone number, the automatic response processing unit 104 for the specific source telephone number performs processing after the automatic incoming call. The automatic response processing unit 104 for the specific source telephone number responds to the called party using an automatic response message for the specific source telephone number preset by the user. Here, the automatic response processing depends on a known method.

【0015】一方、着信が特定の発信元電話番号以外か
らであった場合は、自動着信後、非特定発信元電話番号
に対する自動応答処理部105が処理を行う。非特定発信
元電話番号に対する自動応答処理部105は、ユーザが予
め設定しておいた非特定発信元電話番号向け自動応答メ
ッセージを用いて、電話をかけてきた相手に応答する。
ここで、自動応答処理は既知の方法に依存する。
On the other hand, if the incoming call is from a source other than the specific source telephone number, the automatic response processing unit 105 for the non-specific source telephone number performs processing after the automatic incoming call. The automatic response processing unit 105 for the non-specific source telephone number responds to the caller using an automatic response message for the non-specific source telephone number preset by the user.
Here, the automatic response processing depends on a known method.

【0016】図2に、電話がかかってきてからユーザが
予め設定しておいた自動応答メッセージを用いて、電話
をかけてきた相手に自動応答するまでの手順を示す。
FIG. 2 shows a procedure from when a call is received to when the user automatically answers the called party using an automatic response message set in advance by the user.

【0017】図3に、非特定発信元電話番号の電話機か
ら電話がかかってきた時の自動応答処理の一例を示す。
この例において受信側電話番号には、特定発信元電話番
号として777-2222が登録されている。発信側の電話番号
は888-1111とする。この場合、受信側電話機では非特定
発信元電話番号に対する自動応答処理部105に設定され
ているメッセージで自動応答する。この例では「ただい
ま電話に出られません。後程おかけ直しください。」と
いうメッセージで発信者側に応答する。
FIG. 3 shows an example of an automatic answering process when a call is received from a telephone having a non-specific source telephone number.
In this example, 777-2222 is registered as the specific source telephone number in the receiving telephone number. The calling party's phone number is 888-1111. In this case, the receiving telephone automatically responds with the message set in the automatic response processing unit 105 for the non-specific source telephone number. In this example, the caller responds with the message "I can't answer the phone right now. Please try again later."

【0018】図4に、特定発信元電話番号の電話機から
電話がかかってきた時の自動応答処理の一例を示す。こ
の例において受信側電話番号には、特定発信元電話番号
として777-2222が登録されている。発信側の電話番号は
777-2222とする。この場合、受信側電話機では特定発信
元電話番号に対する自動応答処理部104に設定されてい
るメッセージで自動応答する。この例では「いつもの仲
間といつもの所にいます。あなたもぜひ参加してくださ
い。」というメッセージで発信者側に応答する。
FIG. 4 shows an example of an automatic answering process when a call is received from a telephone having a specific source telephone number. In this example, 777-2222 is registered as the specific source telephone number in the receiving telephone number. The calling phone number is
777-2222. In this case, the receiving telephone automatically responds with a message set in the automatic response processing unit 104 for the specific source telephone number. In this example, respond to the caller with the message, "I'm always with my buddy.

【0019】[0019]

【発明の効果】本発明によりユーザは、特定の電話機か
ら電話がかかってきた時に、それがある特定の人からの
電話であることが分かっている場合には、その人に対す
る特定の応答メッセージを用いて、電話をかけている相
手別に適切な用件を伝えることが出来、使い勝手が向上
する。
According to the present invention, when a user receives a call from a specific telephone, if the user knows that the call is from a specific person, the user can give a specific response message to the person. By using this function, it is possible to convey an appropriate message to each person making a call, thereby improving usability.

【図面の簡単な説明】[Brief description of the drawings]

【図1】電話機における本発明の実現手段の構成を示す
図。
FIG. 1 is a diagram showing a configuration of realizing means of the present invention in a telephone.

【図2】発信元電話番号判定から自動応答処理までの流
れを示すフローチャート。
FIG. 2 is a flowchart showing a flow from determination of a source telephone number to automatic response processing.

【図3】非特定発信者電話番号の電話機から電話がかか
ってきた時の受信側電話機が行う自動応答の例を示す
図。
FIG. 3 is a diagram showing an example of an automatic response performed by a receiving telephone when a call is received from a telephone having a non-specific caller telephone number.

【図4】特定発信者電話番号の電話機から電話がかかっ
てきた時の受信側電話機が行う自動応答の例を示す図。
FIG. 4 is a diagram showing an example of an automatic response performed by a receiving telephone when a call is received from a telephone having a specific caller telephone number.

【符号の説明】[Explanation of symbols]

101…電話機、102…着信監視部、103…着信判
定部、104…自動応答処理部。
101: telephone, 102: incoming call monitoring section, 103: incoming call determining section, 104: automatic response processing section.

───────────────────────────────────────────────────── フロントページの続き (72)発明者 轟 兼郎 神奈川県横浜市戸塚区吉田町292番地 株 式会社日立マイクロソフトウェアシステム ズ内 (72)発明者 渡辺 あすか 神奈川県横浜市戸塚区吉田町292番地 株 式会社日立製作所マルチメディアシステム センタ内 Fターム(参考) 5K036 DD35 EE01 JJ01 JJ16 5K039 CC03 HH17 5K101 KK06 PP03  ──────────────────────────────────────────────────続 き Continued on the front page (72) Inventor Kenro Todoro 292 Yoshida-cho, Totsuka-ku, Yokohama-shi, Kanagawa Prefecture Inside Hitachi Micro Software Systems, Ltd. (72) Asuka Watanabe 292 Yoshida-cho, Totsuka-ku, Yokohama-shi, Kanagawa Address F-term in Hitachi Multimedia System Center (reference) 5K036 DD35 EE01 JJ01 JJ16 5K039 CC03 HH17 5K101 KK06 PP03

Claims (1)

【特許請求の範囲】[Claims] 【請求項1】発信元電話番号認識機能を有する電話機に
おいて、自動着信後に発信元電話番号別の自動応答メッ
セージを用いて相手側に応答する機能を有することを特
徴とする電話機。
1. A telephone having a function of recognizing a source telephone number, wherein the telephone has a function of responding to an opponent using an automatic response message for each source telephone number after an automatic incoming call.
JP22009398A 1998-08-04 1998-08-04 Telephone set Pending JP2000059497A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP22009398A JP2000059497A (en) 1998-08-04 1998-08-04 Telephone set

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP22009398A JP2000059497A (en) 1998-08-04 1998-08-04 Telephone set

Publications (1)

Publication Number Publication Date
JP2000059497A true JP2000059497A (en) 2000-02-25

Family

ID=16745824

Family Applications (1)

Application Number Title Priority Date Filing Date
JP22009398A Pending JP2000059497A (en) 1998-08-04 1998-08-04 Telephone set

Country Status (1)

Country Link
JP (1) JP2000059497A (en)

Cited By (24)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2012147063A (en) * 2011-01-07 2012-08-02 Saxa Inc Telephone terminal, telephone system, and incoming call response method
JP2016534616A (en) * 2013-08-06 2016-11-04 アップル インコーポレイテッド Automatic activation of smart responses based on activation from remote devices
US9865248B2 (en) 2008-04-05 2018-01-09 Apple Inc. Intelligent text-to-speech conversion
US9966060B2 (en) 2013-06-07 2018-05-08 Apple Inc. System and method for user-specified pronunciation of words for speech synthesis and recognition
US9971774B2 (en) 2012-09-19 2018-05-15 Apple Inc. Voice-based media searching
US9986419B2 (en) 2014-09-30 2018-05-29 Apple Inc. Social reminders
US10043516B2 (en) 2016-09-23 2018-08-07 Apple Inc. Intelligent automated assistant
US10049675B2 (en) 2010-02-25 2018-08-14 Apple Inc. User profiling for voice input processing
US10067938B2 (en) 2016-06-10 2018-09-04 Apple Inc. Multilingual word prediction
US10079014B2 (en) 2012-06-08 2018-09-18 Apple Inc. Name recognition system
US10318871B2 (en) 2005-09-08 2019-06-11 Apple Inc. Method and apparatus for building an intelligent automated assistant
US10356243B2 (en) 2015-06-05 2019-07-16 Apple Inc. Virtual assistant aided communication with 3rd party service in a communication session
US10410637B2 (en) 2017-05-12 2019-09-10 Apple Inc. User-specific acoustic models
US10482874B2 (en) 2017-05-15 2019-11-19 Apple Inc. Hierarchical belief states for digital assistants
US10567477B2 (en) 2015-03-08 2020-02-18 Apple Inc. Virtual assistant continuity
US10593346B2 (en) 2016-12-22 2020-03-17 Apple Inc. Rank-reduced token representation for automatic speech recognition
US10706841B2 (en) 2010-01-18 2020-07-07 Apple Inc. Task flow identification based on user intent
US10755703B2 (en) 2017-05-11 2020-08-25 Apple Inc. Offline personal assistant
US10791176B2 (en) 2017-05-12 2020-09-29 Apple Inc. Synchronization and task delegation of a digital assistant
US10795541B2 (en) 2009-06-05 2020-10-06 Apple Inc. Intelligent organization of tasks items
US10810274B2 (en) 2017-05-15 2020-10-20 Apple Inc. Optimizing dialogue policy decisions for digital assistants using implicit feedback
US10904611B2 (en) 2014-06-30 2021-01-26 Apple Inc. Intelligent automated assistant for TV user interactions
US11080012B2 (en) 2009-06-05 2021-08-03 Apple Inc. Interface for a virtual digital assistant
US11217255B2 (en) 2017-05-16 2022-01-04 Apple Inc. Far-field extension for digital assistant services

Cited By (28)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US10318871B2 (en) 2005-09-08 2019-06-11 Apple Inc. Method and apparatus for building an intelligent automated assistant
US9865248B2 (en) 2008-04-05 2018-01-09 Apple Inc. Intelligent text-to-speech conversion
US11080012B2 (en) 2009-06-05 2021-08-03 Apple Inc. Interface for a virtual digital assistant
US10795541B2 (en) 2009-06-05 2020-10-06 Apple Inc. Intelligent organization of tasks items
US11423886B2 (en) 2010-01-18 2022-08-23 Apple Inc. Task flow identification based on user intent
US10706841B2 (en) 2010-01-18 2020-07-07 Apple Inc. Task flow identification based on user intent
US10049675B2 (en) 2010-02-25 2018-08-14 Apple Inc. User profiling for voice input processing
JP2012147063A (en) * 2011-01-07 2012-08-02 Saxa Inc Telephone terminal, telephone system, and incoming call response method
US10079014B2 (en) 2012-06-08 2018-09-18 Apple Inc. Name recognition system
US9971774B2 (en) 2012-09-19 2018-05-15 Apple Inc. Voice-based media searching
US9966060B2 (en) 2013-06-07 2018-05-08 Apple Inc. System and method for user-specified pronunciation of words for speech synthesis and recognition
US10791216B2 (en) 2013-08-06 2020-09-29 Apple Inc. Auto-activating smart responses based on activities from remote devices
JP2016534616A (en) * 2013-08-06 2016-11-04 アップル インコーポレイテッド Automatic activation of smart responses based on activation from remote devices
US10904611B2 (en) 2014-06-30 2021-01-26 Apple Inc. Intelligent automated assistant for TV user interactions
US9986419B2 (en) 2014-09-30 2018-05-29 Apple Inc. Social reminders
US10567477B2 (en) 2015-03-08 2020-02-18 Apple Inc. Virtual assistant continuity
US10356243B2 (en) 2015-06-05 2019-07-16 Apple Inc. Virtual assistant aided communication with 3rd party service in a communication session
US10067938B2 (en) 2016-06-10 2018-09-04 Apple Inc. Multilingual word prediction
US10043516B2 (en) 2016-09-23 2018-08-07 Apple Inc. Intelligent automated assistant
US10553215B2 (en) 2016-09-23 2020-02-04 Apple Inc. Intelligent automated assistant
US10593346B2 (en) 2016-12-22 2020-03-17 Apple Inc. Rank-reduced token representation for automatic speech recognition
US10755703B2 (en) 2017-05-11 2020-08-25 Apple Inc. Offline personal assistant
US10410637B2 (en) 2017-05-12 2019-09-10 Apple Inc. User-specific acoustic models
US10791176B2 (en) 2017-05-12 2020-09-29 Apple Inc. Synchronization and task delegation of a digital assistant
US11405466B2 (en) 2017-05-12 2022-08-02 Apple Inc. Synchronization and task delegation of a digital assistant
US10810274B2 (en) 2017-05-15 2020-10-20 Apple Inc. Optimizing dialogue policy decisions for digital assistants using implicit feedback
US10482874B2 (en) 2017-05-15 2019-11-19 Apple Inc. Hierarchical belief states for digital assistants
US11217255B2 (en) 2017-05-16 2022-01-04 Apple Inc. Far-field extension for digital assistant services

Similar Documents

Publication Publication Date Title
JP2000059497A (en) Telephone set
US20020077102A1 (en) Personalized call-reception prompter
US7881447B1 (en) Conference call text messaging protocol using caller ID screen
JP2000152328A (en) Automatic processing system with portable telephone set additional service set thereto and portable telephone set with automatic reply function
EP2059013B1 (en) A telephone communication system and method for transmitting reply messages
US20040001584A1 (en) Polite call waiting notification
KR0140572B1 (en) Key phone system
KR100295151B1 (en) The choice response method of the auto response telephone for multi-users
CA2570695C (en) Method and system to enable touch-free incoming call handling and touch-free outgoing call origination
KR100800763B1 (en) Method for linking mobile communication terminal to vms system
AU5951000A (en) Method for informing a busy subscriber of an access request
JP3567189B2 (en) Key telephone equipment
JP3378380B2 (en) Private branch exchange system
JPS639260A (en) Sending system for call waiting incoming call service sender side identification tone
KR0156638B1 (en) Method for generating voice message service space
KR20040046899A (en) Video telephony system and operating method for thereof
JPH09331398A (en) Call reception notice method of telephone line in telephone connection device
JPH0678057A (en) Message transmitting service with message incoming informing means checking function
KR19990038251A (en) Call Control Method for Voice Mail of Private Exchange
JP2002335331A (en) Callback method by key telephone system
JPH03101355A (en) Ring-back tone transmission control system
JPS61198856A (en) System for tracing malicious call
KR20040046900A (en) Video telephony system and operating method for thereof
JPS6367955A (en) Individual telephone message service system during absence
JPH066470A (en) Private branch exchange telephone system