JP2000029940A - Order data processor - Google Patents

Abstract

PROBLEM TO BE SOLVED: To accurately and speedily select a menu item that a customer prefers by extracting and generating the menu item corresponding to individual preference data in a displayable state, and selecting and registering the extracted and displayed menu item. SOLUTION: Preference data by all or some of menu items stored in a menu file 13DM are stored. In this case, individual preference data extracting means 11 and 12, preference menu item extracting means 11 and 12 extracted preference menu item display control means 11 and 12, a men item selecting means 17, and selection and registration control means 11 and 12 are provided. Then preference data corresponding to a customer ID are extracted by performing retrieval from the individual preference data storage means 13DP, the menu item corresponding to the individual preference data extracted by retrieval from the menu file 13DM is extracted and displayed, and the display menu item is selected and registered as an order-inputted menu item.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an order capable of inputting a menu item desired by a customer from menu items stored in a menu file and executing order data processing including registration of the ordered menu item. The present invention relates to a data processing device.

[0002]

2. Description of the Related Art For example, in a family restaurant or a fast food restaurant, a customer selects a desired menu item from provided menu items. The clerk receives the order of the selected menu item, and inputs an order using, for example, a menu item key of an electronic cash register. The input order menu item is registered for sales and a cooking instruction is output. The cooking instruction output is based on printing and issuing of an order slip by a kitchen printer arranged in the kitchen and display on a kitchen display.

[0003] However, since customers often do not know the contents and seasonings of each menu item, it takes time to select a favorite menu item. On the other hand, it is often troublesome for the clerk who asks the customer for the contents and seasoning each time, and the business efficiency is reduced.

[0004] In this regard, by inputting a preference (for example, any of Japanese, Western and Chinese, calorie restriction, etc.) heard from a customer, a menu item corresponding to the input condition is automatically selected and determined. (For example, Japanese Patent Publication No. 2634104).

[0005]

However, since the clerk must input conditions each time, the above-mentioned proposed device cannot always improve the business efficiency depending on the business type and operation form, and there is room for improvement. is there. Also, for the customer, despite the fact that the preference range is almost decided, he has to offer his preference every time he places an order,
It is troublesome. Moreover, there is no point in recommending a new menu item that exceeds the calorie limit, for example. Furthermore, it is troublesome to confirm the unit price limit out loud.

[0006] Further, since it is assumed that there is a clerk, it is difficult to adopt the method in a store of a self-order system.

[0007] It is an object of the present invention to provide a menu item that can be selected accurately and quickly by a customer.

[0008]

According to a first aspect of the present invention, there is provided an order data processing including a menu item which can be inputted by a customer desired menu item among menu items stored in a menu file and which includes registration of an ordered menu item. In the order data processing device capable of executing, the preference data for each menu item for all or some of the menu items stored in the menu file can be stored, and the preference data for each customer ID can be individually stored. The user can extract the individual preference data corresponding to the input customer ID, and extract and display the menu item corresponding to the extracted individual preference data from the menu items stored in the menu file, and extract and display the menu item. Input the menu item by selecting the menu item The is registerable-formed ordered data processing device as a menu item.

In this invention, when a customer ID is input when inputting an order menu item, preference data (for example, "300 calories or less") corresponding to the input customer ID is extracted from preference data stored in advance. You.
Subsequently, a menu item (for example, A, B, D, or A) corresponding to the individual preference data (“300 calories or less”) extracted from the menu items stored in the menu file.
E, N) are extracted and displayed. Therefore, if a menu item (for example, A) that is extracted and displayed as desired by the customer is selected, registration can be performed in the same manner as in the case of order input according to the conventional example.

Therefore, it is possible to quickly and accurately select a desired menu item within the customer's preference range, and to select a menu item exceeding 300 calories (for example,
(C, F, etc.) are not displayed, so that the customer is not lost and the clerk can save time in explanation and confirmation. Furthermore, it can also be introduced in stores using a self-order input method.

According to the second aspect of the present invention, it is possible to input a menu item desired by a customer from menu items stored in a menu file, and to execute order data processing including registration of the ordered menu item. In the order data processing device, the preference data for each menu item for all or some of the menu items stored in the menu file can be stored, and the preference data for each customer ID can be individually stored. A preference data storage means, a customer ID input means for inputting a customer ID, an individual preference data extraction means for searching the individual preference data storage means and extracting preference data corresponding to the inputted customer ID; A taste menu item that retrieves and extracts menu items corresponding to extracted individual taste data Extracting means, extracted preference menu item display control means for displaying the extracted preference menu items, menu item selection means for selecting an arbitrary menu item from the displayed preference menu items, and selecting the selected menu item. An order data processing device provided with a selection registration control means for registering the menu item as an order-input menu item.

In this invention, when the customer ID is inputted using the customer ID input means, the individual preference data extracting means becomes:
Customer ID entered by searching the individual preference data storage means
Is extracted (e.g., "300 calories or less").

[0013] Then, the preference menu item extracting means searches the menu file and extracts individual preference data ("30").
Menu items corresponding to "0 calories or less") (for example,
A, B, D, E, N). The extracted preference menu item is displayed on the display by the extracted preference menu item display control means. Therefore, a menu item (for example,
When A) is selected, the selection and registration control means registers the selected menu item as a menu item for which an order has been input.

Therefore, the desired menu item can be quickly and accurately selected within the customer's preference range, and the menu item exceeding 300 calories is not displayed, so that the customer is not lost and the clerk has trouble in explanation and confirmation. Can be omitted, so that work efficiency can be improved. Furthermore, it is easy to handle and can be introduced more reliably even in a shop using a self-order input method.

Further, according to the present invention, the preference data list display control means for displaying the preference data stored in the preference data storage means on a display unit, and an arbitrary preference from the preference data displayed in the list. A preference data selecting means for selecting data, and a customer I having received the selected preference data.
D is an order data processing apparatus provided with an individual storage control means for storing the individual preference data in the individual preference data storage means in correspondence with D.

In this invention, for example, when a storage request is issued in the case of a first customer, the preference data list display control means controls the preference data (for example, price range, calories, Japanese, Western, etc.) stored in the preference data storage means. ) Is listed on the display. When arbitrary preference data (for example, price... 1000 yen or less) is selected from the preference data displayed in a list using the preference data selection means, the individual storage control means sets the customer ID to which the selected preference data has been input. And stored in the individual preference data storage means.

Therefore, in addition to providing the same operation and effect as in the case of the second aspect of the present invention, new storage of taste data for each customer and update storage by change can be easily performed. It is even more convenient for

Further, the invention according to claim 4 is an order data processing apparatus in which the individual preference data storage means is detachable and is formed from a storage medium that can be carried by the customer.

According to this invention, the individual preference data of the customer can be stored in a portable storage medium such as an IC card. The customer ID can also be stored. At this time, the ID input means, the individual preference data extracting means, and the individual storage control means are formed by an IC card reader / writer or the like. Further, the storage medium can be used also as a cash card or a credit card.

Therefore, in addition to providing the same functions and effects as in the second and third aspects of the present invention, since it is only necessary to exchange a storage medium such as an IC card, the handling is further simplified. The customer has wide applicability, for example, the same service can be received at any of the chain stores.

[0021]

Embodiments of the present invention will be described below with reference to the drawings. (First Embodiment) The order data processing apparatus is shown in FIG.
As shown in the figure, an input unit 10, an electronic cash register 20 for accounting, and a cooking instruction unit 3 arranged in a kitchen.
0 and the menu file (13
DM), the preference data for each menu item for all or some of the menu items is formed so as to be storable, and individual preference data storage means (13DP), customer ID input means (14), and individual preference data extraction Means (11, 12) and taste menu item extracting means (11, 1)
2) and extracted preference menu item display control means (11, 1)
2), a menu item selection means (17) and a selection registration control means (11, 12) are provided, and the individual preference data storage means (13DP) can be searched to extract the preference data corresponding to the inputted customer ID; Menu file (13D
M), a menu item corresponding to the individual preference data extracted by the search can be extracted, the extracted preference menu item can be displayed, and the menu item can be registered as an ordered menu item by selecting the displayed menu item. I have.

A preference data list display control means (11, 12) for displaying a list of the preference data stored in the preference data storage means (13DA) on the display unit 16, and an arbitrary one of the preference data displayed in the list. Preference data selecting means (17) for selecting the preference data of the user; and individual preference data storage means (13) in which the selected preference data is associated with the input customer ID.
DP) is provided, and the preference data stored in the preference data storage means (13DA) can be displayed in a list on the display 16 and selected from the list of preference data. Individual preference data storage means (13DP) which allows selection of arbitrary preference data and associates the selected preference data with the input customer ID.
It is formed so as to be memorable. In other words, it is intended to facilitate new storage, update storage, and the like of individual preference data for each customer.

In FIG. 1, an input unit 10 is a CP
U11, ROM12, RAM13, keyboard (KB)
14. Display with touch panel [Display (IND) 16
And a touch panel (T / PNL) 17] 15, an IC card reader / writer (R / W) 18, etc., and can input an order menu item (YES in ST19 of FIG. 6) and register an order (ST20). . The appearance is as shown in FIG.

The RAM 13 is provided with a menu item preference data table 13DM shown in FIG. 3, a preference data table 13DA shown in FIG. 4, and an individual preference data table 13DP shown in FIG.

FIG. 3 menu item preference data table 1
3DM is a product code (PLU),
A so-called menu file in which a product name (menu item name), a unit price, and the like are set, is integrally formed so that preference data applicable to all (or a part of) the menu items can be stored in correspondence. For example, in the menu item (PLU001), “Japanese food A” and “500 Kcal or less” are applied as preference data.

In FIG. 3, the menu file is a unit price that can be directly used as the preference data (for example,
Only the "1200 yen" column is shown, and the menu item name column, remaining charge column, and the like are not shown.

In the preference data table 13DA of FIG. 4, preference data is classified and stored. For example, the classification “unit price” includes “1000 yen or less” to “3000 yen or less”, and the classification “Japanese, Western, and Chinese” includes “Japanese food”, “Western food”,
There is “China” and the classification “calorie” is “50”
Kcal or less "," 100Kcal or less "," 300K
cal or less "and" 500 Kcal or less ".

As a classification, "other than that shown in FIG.
For example, there are "class: pine, bamboo, plum and average, upper, special", "volume: large serving", "beer: A company, K company, S company", etc., which can be arbitrarily added, changed, or deleted.

Here, the individual preference data table 13DP shown in FIG. 5 forms individual preference data storage means capable of individually storing preference data for each customer ID. The individual preference data of the customer H (for example, ID1001) has “unit price” of “3000 yen or less” and “calorie” of “500 Kcal”.
Below.

The electronic cash register 20 for accounting is
It includes a keyboard, a display, a printer, a drawer, etc., and can perform accounting. It may be configured integrally with the input unit 10. However, if the input unit 10 is separated as in this embodiment, it is easy to introduce the input unit 10 into a store or the like where the customer executes a self-input of the order menu.

The cooking instruction unit 30 is for knowing the cooking instructions output for the registered menu items in the kitchen. In this embodiment, a kitchen printer that issues an order slip that can be obtained by a cook, and a serving management system And a kitchen display for convenience. The input unit 10 is connected via a data communication line (LAN) 1.

Here, in the case of a first-time customer, the clerk operates the keyboard 14 to request new storage of individual preference data when inputting an order menu or for the purpose (YES in ST111 in FIG. 7). ). Then customer I
Using the D input means (keyboard 14), the customer I
D is input (YES in ST112). The customer ID is a member card number, a credit card number, or the like. Therefore, in the case of a card, it is read and input using the reader / writer 18.

Then, the preference data list display control means (C
The PU 11 and the ROM 12) search the preference data table 13DA of FIG. 4 (ST113) and display a list of the preference data extracted on the display 16 (ST114).

In this case, in this embodiment, for example, the classification “unit price” is displayed on the upper left side, and “1000 yen or less” to “3000” selectable as the “unit price” on the right side.
The classification "Japanese, Western, Chinese", "Chinese", etc. are displayed in order at the bottom.

Thus, the store clerk or the customer operates the preference data selecting means (the touch panel 17...
(For example, "1000 yen or less" key, "2,000 yen or less" key, etc.) (touch operation)
(YES in ST115).

Then, the individual storage control means (CPU 11,
ROM 12) stores the selected preference data (unit price “100”).
"0 yen or less") is stored in the individual preference data table (individual preference data storage means) 13DP shown in FIG. 5 as individual preference data corresponding to the customer ID ("1001") input (YES in ST112) (ST116). ).

Selection memory (ST) for all of the customer requests
117). In this embodiment, the individual preference data corresponding to the customer ID (“1001”) is
These are (unit price “1000 yen or less”) and (calories “500 Kcal”) shown in FIG. It should be noted that the customer ID and the menu item can also be configured and implemented so that the customer himself / herself can input the same.

For the returning customer H, the clerk (or the customer himself) uses the customer ID input means (keyboard 14) while referring to the selection guidance displayed on the display 16 (ST10 in FIG. 6). Then, the customer ID ("1001") is input (YES in ST12). Further, a menu selection request is made (YES in ST12).

Then, the individual preference data extracting means (CPU
11, ROM 12) stores individual preference data storage means (13
DP) is searched (ST13) and input (YE of ST11).
S) The preference data corresponding to the customer ID ("1001") is extracted (ST14). In this case, the unit price “1
000 yen or less ") and (calories" 500 Kcal or less ").

Thus, the preference menu item extracting means (C
PU 11 and ROM 12) retrieve the menu file, that is, the menu item preference data table 13DM of FIG. 3 (ST15), and extract the menu item corresponding to the extracted individual preference data (1000 yen or less and 500 Kcal or less) (ST16). ). In this case, it is shown in FIG. 3 (“Japanese food B” of “PLU002” − “800 yen”).

The menu items extracted in this way are displayed as extracted preference menu item display control means (CPU 11,
The list is displayed on the display 16 by the ROM 12) (ST1).
7) is done.

Here, the clerk (or the customer himself) uses the menu item input means (each item key displayed on the touch panel display 15), that is, touches the display key section of the touch panel 17 to perform the touch operation. When a menu item (for example, “Japanese food B”) is selected (YES in ST18),
The selection registration control means (CPU 11, ROM 12) registers the menu item (for example, "Japanese food B") in the order file (13) (ST20).

Compared with the conventional example in which the clerk asks for the customer's desired taste, recommends the menu item, confirms the customer, and then inputs the menu item using the keyboard 14 or the like (YES in ST19). In addition to being able to quickly and accurately select a menu item of a customer's preference, the work efficiency can be greatly improved and the customer is very comfortable and convenient.

In the closing operation (YES in ST21) as the one transaction end declaration, the accounting process (ST22) for the menu item ("Japanese food B") is executed.

For example, the customer H after eating and drinking changes the preference data (for example, “500 Kca”) for a while from the next time.
When a request to perform “1” → “300 Kcal”) is made, the clerk (or customer) operates the keyboard 14 to request an update of individual preference data (YES in ST121 of FIG. 8).

Then, the preference data update list display control means (CPU 11, ROM 12) searches the individual preference data table 13DP of FIG. 5 (ST122) and displays a list of the extracted individual preference data on the display 16 (ST12).
2) Do it. Customer H's individual preference data (class “unit price” is “1”
000 yen or less ”and the classification“ calorie ”is“ 500Kcal ”
The following ")" is displayed.

Further, in this embodiment, as the updatable preference data, each category “unit price”, “Japanese / Western China”, “calorie”, etc., which are set and stored in the menu item preference data table 13DA shown in FIG. All are formed to be displayable.

Thus, the clerk or customer specifies one of the preference data using the preference data selection / updating means (touch panel 17, specifically, the displayed "change" key, "addition" key, and "delete" key) ( ST124, ST125, S
T126), and select specific preference data (in this case, “300 Kcal or less” from the displayed data).

Then, the individual update storage control means (CPU 1
1, ROM 12) stores the selected taste data (calories “300 Kcal or less”) into the customer ID (“100 calories”).
As the individual preference data corresponding to 1 "), an individual preference data table (individual preference data storage means) 1 shown in FIG.
It is updated (reflected) and stored in 3DP (ST127). Selection update storage (ST128) can be performed for all of the customer requests.

It is to be noted that the selection change operation can be performed by the customer himself.

Thus, according to the first embodiment,
The preference data for the menu item stored in the menu file (13DM) can be stored and the preference data for each customer ID can be stored individually, and the individual preference data corresponding to the input customer ID can be extracted and extracted. A menu item corresponding to the individual preference data is extracted and formed so as to be displayed on the display unit 16, and the extracted and displayed menu item is selected so that the menu item can be registered as an ordered menu item. As a result, the desired menu item can be quickly and accurately selected within the customer preference range, and the customer efficiency can be improved because the customer does not get lost and the clerk can save trouble in explanation and customer preference confirmation. Furthermore, it can also be introduced in stores using a self-order input method.

Also, individual preference data storage means (13D
P), customer ID input means (14), individual preference data extraction means (11, 12), and preference menu item extraction means (1
1, 12) and the extracted preference menu item display control means (1
1, 12), a menu item selection means (17) and a selection registration control means (11, 12). By inputting a customer ID, a menu item corresponding to the individual preference data can be displayed, selected and registered. Because it is formed, it is very easy to handle, and it can be more reliably introduced even in a shop using a self-order input method.

The preference data list display control means (1)
1, 12), preference data selection means (17), and individual storage control means (11, 12), and the preference data stored in the preference data storage means (13DA) is displayed on the display 16
In the individual preference data storage means (13DP), the user can select an arbitrary preference data from the preference data displayed in the list and select the desired preference data from the listed preference data so as to be stored in the individual preference data storage means (13DP). Since new and updated preference data can be easily stored, it is more convenient for both customers and clerks.

(Second Embodiment) In the second embodiment, the basic configuration and functions are the same as those of the first embodiment (FIG. 1).
8), except that the individual preference data storage means is made of an IC card that is detachable and portable by the customer and can store a large amount of data.

That is, the customer's individual preference data can be stored in the IC card. The customer ID can also be stored. Therefore, this is different from the case of the first embodiment. The customer ID input unit, the individual preference data extraction unit, and the individual storage control unit include the ROM 12, the CPU 11
And an IC card reader / writer 18 or the like. Further, the IC card is formed so that it can be used as both a cash card and a credit card.

Therefore, in addition to providing the same operation and effect as the case of the first embodiment, I
Since it is only necessary to exchange a storage medium such as a C card, the handling is much simpler and the customer has a wide adaptability, for example, the same service can be received at any of the chain stores.

[0057]

According to the first aspect of the present invention, the individual preference data corresponding to the input customer ID can be extracted from the individually stored individual preference data, and the menu items stored in the menu file can be extracted. A menu item corresponding to the individual preference data extracted from is extracted and formed so as to be displayed, and by selecting the extracted and displayed menu item, the menu item is formed so as to be registered as an ordered menu item. Since it is an order data processing device, a desired menu item can be quickly and accurately selected within a customer preference range, and menu items exceeding, for example, 300 calories outside the customer preference range are not displayed. In addition, the clerk can save time in explaining and checking customer preferences, thereby greatly improving work efficiency. Furthermore, it can also be introduced in stores using a self-order input method.

According to the second aspect of the present invention, the preference data for each menu item is formed to be storable,
Providing individual preference data storage means, customer ID input means, individual preference data extraction means, preference menu item extraction means, extracted preference menu item display control means, menu item selection means, selection registration control means, and inputting a customer ID; Displays the menu item corresponding to the individual preference data.
The order data processing device is designed to be selectable and registrable, so that the desired menu item can be quickly and accurately selected within the customer's preference range, and the customer does not get lost and the clerk can explain and check the customer's preference. Work efficiency can be improved. Furthermore, it is easy to handle and can be introduced more reliably even in a self-order input type store.

According to the third aspect of the present invention, the preference data list display control means, the preference data selection means, and the individual storage control means are provided, and the preference data stored in the preference data storage means is listed on the display. 3. In the case of the invention of claim 2, since any desired preference data is selected from the list of preference data that can be displayed and displayed, the preference data can be stored in the individual preference data storage means in correspondence with the input customer ID. In addition to the same effects as described above, new storage of preference data for each customer and update storage due to change can be easily performed, which is more convenient for both the customer and the clerk.

Further, according to the invention of claim 4, since the individual preference data storage means is formed of a removable storage medium which can be carried by the customer, the case of the invention of claims 2 and 3 In addition to providing the same effect as above, since it is only necessary to exchange a storage medium such as an IC card, the handling is much simpler and the customer can receive the same service at any of the chain stores, for example. Wide adaptability.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a first embodiment of the present invention.

FIG. 2 is an external view of the input unit.

FIG. 3 is a diagram for explaining a menu item preference data file.

FIG. 4 is a diagram for explaining a preference data table.

FIG. 5 is a diagram for explaining an individual preference data table (individual preference data storage means).

FIG. 6 is a flowchart (1) for explaining the operation.

FIG. 7 is a flowchart (2) for explaining the operation.

FIG. 8 is also a flowchart (3) for explaining the operation.

[Explanation of symbols]

Reference Signs List 10 input unit 11 CPU (individual preference data extraction means, preference menu item extraction means, extracted preference menu item display control means, selection registration control means, preference data list display control means, individual storage control means) 12 ROM (individual preference data extraction means) Means, preference menu item extraction means, extracted preference menu item display control means, selection registration control means, preference data list display control means, individual storage control means) 13 RAM 13DM menu item preference data table (menu file) 13DA preference data table (menu file) 13DP Individual preference data table (individual preference data storage means) 14 Keyboard (customer ID input means) 15 Display with touch panel 16 Display 17 Touch panel (menu item selection means, preference data selection means) 18 Reader Ita (customer ID input means) 20 electronic cash register 30 cooking instruction unit

Claims (4)

[Claims] 1. An order data processing apparatus capable of order inputting a menu item desired by a customer from menu items stored in a menu file and executing order data processing including registration of an ordered menu item. In addition to being able to store preference data for each menu item for all or some of the menu items stored in the menu file and individually storing preference data for each customer ID, individual preferences corresponding to the entered customer ID By extracting a menu item corresponding to the individual preference data extracted from the menu items stored in the menu file from which data can be extracted, the menu item is formed to be displayable, and the menu item is selected by selecting the extracted and displayed menu item. Items can be registered as menu items entered in the order Forming the order data processing apparatus. 2. An order data processing device capable of order entry of a menu item desired by a customer from menu items stored in a menu file and capable of executing order data processing including registration of an ordered menu item, Individual preference data storage means capable of storing preference data for each menu item for all or some of the menu items stored in the menu file and individually storing preference data for each customer ID; Customer ID input means for inputting an ID; individual preference data extraction means for searching individual preference data storage means for extracting preference data corresponding to the input customer ID; and individual preference data extracted by searching the menu file Preference menu item extraction means for extracting menu items corresponding to
Extracted preference menu item display control means for displaying the extracted preference menu items, menu item selection means for selecting an arbitrary menu item from the displayed preference menu items, and inputting the selected menu item by the order. And a selection / registration control means for registering as a menu item. 3. A preference data list display control means for displaying a list of preference data stored in a preference data storage means on a display, and a preference data selection means for selecting arbitrary preference data from the list of preference data. 3. The order data processing apparatus according to claim 2, further comprising: means for storing the selected preference data in the individual preference data storage means in correspondence with the input customer ID. 4. The order data processing apparatus according to claim 2, wherein said individual preference data storage means is formed of a removable storage medium which is detachable and portable by said customer.