EP3948752A1 - Secure communication method suitable for ordering a product or a service using a communication terminal - Google Patents

Secure communication method suitable for ordering a product or a service using a communication terminal

Info

Publication number
EP3948752A1
EP3948752A1 EP20732257.9A EP20732257A EP3948752A1 EP 3948752 A1 EP3948752 A1 EP 3948752A1 EP 20732257 A EP20732257 A EP 20732257A EP 3948752 A1 EP3948752 A1 EP 3948752A1
Authority
EP
European Patent Office
Prior art keywords
communication
terminal
product
service
offer
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
EP20732257.9A
Other languages
German (de)
French (fr)
Inventor
Fabrice JEANNE
Romain TRINQUART
Sandrine LE CALVEZ
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Orange SA
Original Assignee
Orange SA
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Orange SA filed Critical Orange SA
Publication of EP3948752A1 publication Critical patent/EP3948752A1/en
Pending legal-status Critical Current

Links

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0613Third-party assisted
    • G06Q30/0615Anonymizing
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0241Advertisements
    • G06Q30/0251Targeted advertisements
    • G06Q30/0267Wireless devices
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F21/00Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F21/60Protecting data
    • G06F21/62Protecting access to data via a platform, e.g. using keys or access control rules
    • G06F21/6218Protecting access to data via a platform, e.g. using keys or access control rules to a system of files or objects, e.g. local or distributed file system or database
    • G06F21/6245Protecting personal data, e.g. for financial or medical purposes
    • G06F21/6254Protecting personal data, e.g. for financial or medical purposes by anonymising data, e.g. decorrelating personal data from the owner's identification
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/02Reservations, e.g. for tickets, services or events
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/40Business processes related to the transportation industry
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L63/00Network architectures or network communication protocols for network security
    • H04L63/04Network architectures or network communication protocols for network security for providing a confidential data exchange among entities communicating through data packet networks
    • H04L63/0407Network architectures or network communication protocols for network security for providing a confidential data exchange among entities communicating through data packet networks wherein the identity of one or more communicating identities is hidden
    • H04L63/0421Anonymous communication, i.e. the party's identifiers are hidden from the other party or parties, e.g. using an anonymizer

Definitions

  • the user to order a product or service using a communication terminal, the user enters information about the product or service into a search engine. Such information describes the product or service that the user wishes to order and possibly includes the amount at which the user wishes to purchase the product or service.
  • a search is then launched on the basis of the information entered and, in return, the user's terminal displays a list of suppliers who may offer the user the product or service corresponding to the information entered.
  • Another drawback of this type of process is that personal data relating to the suppliers is disclosed in the list of suppliers received. Suppliers are therefore not immune to being contacted by a malicious user, for example in the event that the amount of the product or service required is high. The fact also that the user contacts a supplier from the list a
  • One of the aims of the invention is to remedy the drawbacks of the aforementioned state of the art.
  • an object of the present invention relates to a method of ordering a product or a service by means of a communication terminal associated with a communication identifier.
  • Such a method is remarkable in that it comprises the following, at the terminal level:
  • N communication identifiers N> 1
  • the N terminals being supplier terminals identified by the server as being able to provide the product or service, as a function of all or part of the information contained in the request, said communication being established by masking the identifier of
  • the communication receives an offer of the product or service from at least one supplier terminal among at least K, such as 1 ⁇ K ⁇ N, the offer having been generated during the communication and selected as optimizing a compromise between, on the one hand, all or part of the information contained in the request and, on the other hand, a datum for locating the communication terminal and / or a time datum associated with the request, ordering the return of the offer, the communication identifier of said at least one supplier terminal as well as the identification of the supplier of said at least one supplier terminal being masked during the return.
  • K such as 1 ⁇ K ⁇ N
  • Such a method of ordering a product or service is particularly simple and quick to implement for the user, since the latter is content to just send a request to a server using his terminal to specify the information. relating to the product or service he wishes to order.
  • the user also does not need to contact one by one the N suppliers of the product or service he wishes to obtain, such contacts being executed in the background or in the background. initiative of the user's terminal.
  • the method of ordering a product or service is easier to use and is performed much faster than in the prior art.
  • Another advantage of such a method is that it preserves the confidentiality of personal data both on the side of the terminal which requested the product or service offer, and on the side of the N terminals of product or service providers who have been identified.
  • the method comprises the following, in the event of acceptance of the offer:
  • the anonymity of the user of the communication terminal and the anonymity of the supplier of the product or service whose offer has been accepted are lifted only once the offer has been accepted by the terminal user.
  • the method comprises the following, in the event of refusal of the offer:
  • the terminal receives, from respectively N-K product or service provider terminals identified by the server, N-K refusal to provide the product or service corresponding to the request.
  • Such an embodiment advantageously allows the user of the terminal who sent the request to order the product or service, to only receive offers from the remaining K suppliers interested in the product or service ordered. This results in a reduction in the exchanges which will be likely to take place during the communication between the user's terminal and the remaining K supplier terminals, which leads to a limitation of the congestion of the communication network between the terminal. user and provider terminals.
  • the product or service offer received during the communication is generated by taking into account at least one adjustment variable of:
  • the advantage of such an embodiment is that the user of the terminal receives at least one product or service offer, even if the latter does not exactly correspond to the information relating to the product or service mentioned in the request and / or the location of the terminal and / or the date / time at which the request was sent and / or the time information indicated in the request.
  • the various aforementioned embodiments or features can be added independently or in combination with each other, to the product or service ordering method defined above.
  • the invention also relates to a communication terminal for ordering a product or a service, said communication terminal being associated with a communication identifier.
  • Such a terminal is remarkable in that it comprises a processor which is configured to implement the following:
  • N communication identifiers N> 1
  • the N terminals being supplier terminals identified by the server as being able to provide the product or service, as a function of all or part of the information contained in the request, said communication being established by masking the identifier of
  • the communication identifier of said at least one supplier terminal as well as the identification of the supplier of said at least one supplier terminal being masked during the return.
  • Such a communication terminal is in particular able to implement the aforementioned product or service ordering method.
  • the invention also relates to a computer program comprising instructions for implementing the method for ordering a product or service according to the invention, according to any one of the particular embodiments described above, when said program is executed by a processor.
  • Such instructions can be stored durably in a non-transient memory medium of the communication terminal.
  • This program can use any programming language, and be in the form of source code, object code, or intermediate code between source code and object code, such as in a partially compiled form, or in any other. desirable shape.
  • the invention also relates to a recording medium or information medium readable by a computer, and comprising instructions of a computer program as mentioned above.
  • the recording medium can be any entity or device capable of storing the program.
  • the medium can comprise a storage means, such as a ROM, for example a CD ROM or a microelectronic circuit ROM, or else a magnetic recording means, for example a USB key or a hard disk.
  • the recording medium can be a transmissible medium such as an electrical or optical signal, which can be conveyed via an electrical or optical cable, by radio or by other means.
  • the program according to the invention can in particular be downloaded from an Internet type network.
  • the recording medium can be an integrated circuit in which the program is incorporated, the circuit being adapted to execute or to be used in the execution of the aforementioned product or service ordering method.
  • Figure 1 is a schematic and general view of an architecture in which the product or service ordering method is implemented, in a particular embodiment of the invention
  • FIG. 2 represents a communication terminal for ordering a product or a service, in a particular embodiment of the invention
  • FIG. 3 represents the main actions implemented in the product or service ordering method according to a particular embodiment of the invention.
  • FIG. 1 represents an environment in which the method of ordering a product or a service according to the invention is implemented.
  • a server SER for connecting the terminal TERu with each of the communication terminals TERf-i, TERf 2 , ..., TERf N of suppliers.
  • an RC communication network This may be, for example, an IP type network (abbreviation for "Internet Protocol"), an x-DSL, fiber or even 3G, 4G, 5G, etc. type network.
  • IP type network abbreviation for "Internet Protocol”
  • x-DSL abbreviation for "x-DSL”
  • fiber or even 3G, 4G, 5G, etc. type network.
  • the TERu terminal and the TERf-i, TERf 2 , ..., TERf N terminals are:
  • the terminal TERu is conventionally associated with a communication identifier ICu, such as for example the mobile telephone number, the fixed line number, the IP address or else the permanent email address of the user UT, such an identifier itself. having been assigned by one or more telecommunications operators to which the user UT is subscribed or even by one or more communication identifier ICu, such as for example the mobile telephone number, the fixed line number, the IP address or else the permanent email address of the user UT, such an identifier itself. having been assigned by one or more telecommunications operators to which the user UT is subscribed or even by one or more communication identifier ICu, such as for example the mobile telephone number, the fixed line number, the IP address or else the permanent email address of the user UT, such an identifier itself. having been assigned by one or more telecommunications operators to which the user UT is subscribed or even by one or more communication identifier ICu, such as for example the mobile telephone number, the fixed line number, the IP address or else the permanent email address of the
  • the terminal TERf For a provider terminal TERf, (1 ⁇ i £ N) considered among N, the terminal TERf, is conventionally associated with a communication identifier ICf , such as for example the mobile telephone number, the fixed line number, the 'IP address or the permanent email address of the supplier f ,, such an identifier having been assigned to it by one or more telecommunications operators to which the supplier f is subscribed or even by one or more service providers
  • the terminal TERu comprises a software application (or application program) APu which is dedicated to the implementation of the product or service ordering method in accordance with the present invention.
  • the APu application is downloaded to the TERu terminal, upstream of the execution of the product or service ordering process.
  • the supplier terminals TERf-i, TERf 2 , ..., TERf N also each include a corresponding software application (or application program) APf-i, APf 2 , ..., APfisi which is able to communicate with the application AP U during the implementation of the product or service ordering method according to the present invention.
  • the applications APf-i, APf 2 , ..., APf N are respectively downloaded in the supplier terminals TERf-i, TERf 2 , ..., TERf N , upstream of the execution of the product ordering process or on duty.
  • the SER server stores in a memory or a database:
  • a virtual communication identifier is for example a sequence of numeric or alphanumeric characters generated for example randomly.
  • the virtual identifier of the user UT (respectively of a supplier f, considered among N) is intended to circulate in the communication network RC instead of the communication identifier ICu (respectively of the communication identifier ICfj ) in order to preserve the anonymity of the user UT (respectively the supplier f, product or service).
  • FIG. 2 shows the simplified structure of the communication terminal TERu suitable for implementing the method for ordering a product or a service which will be described below.
  • the communication terminal TERu comprises:
  • connection interface IC which is adapted to communicate, via the communication network RC, according to for example the http protocol (English abbreviation of
  • the TERu terminal stores in a memory MEM1 the application APu dedicated to the execution of the product or service ordering process according to the invention.
  • the actions executed by the product or service ordering method are implemented by instructions from a computer program PG.
  • the terminal TERu has the conventional architecture of a computer and comprises in particular a memory MEM2, a processing unit UTR, equipped for example with a processor PROC, and controlled by the computer program PG stored in memory MEM2 .
  • the computer program PG comprises instructions for implementing the actions of the product or service ordering method which will be described below, when the program is executed by the processor PROC, according to any one of the particular modes. embodiment of the invention.
  • the code instructions of the computer program PG are for example loaded into a RAM memory (not shown) before being executed by the processor PROC.
  • the processor PROC of the processing unit UTR notably implements the actions of the product or service ordering method, according to the instructions of the computer program PG. Description of an embodiment of the product or service ordering method
  • the user UT wishes, within the framework of an electronic purse service, to withdraw cash using his TERu terminal, in a partner store.
  • the user wishes to buy a car of brand X, model Y and color Z.
  • the user UT opens the APu application and enters, via a user interface generated by the APu application, information relating to the product or service that the user wishes to order.
  • a user interface can be vocal and reproduced via the loudspeaker HP of FIG. 2 or else textual and reproduced on the screen EC of FIG. 2.
  • the information relating to the product or service includes the amount that the user UT wishes to withdraw, ie t euros.
  • the information relating to the product or the service comprises the type of product: “car”, the price, the brand X, the model Y, the color Z of the desired car.
  • the information could be limited to the word “car” or to a combination of the word “car” with one and / or the other of the headings "price”, make X, model Y, color Z.
  • Product or service information may also include:
  • GPS coordinates abbreviation for “Global Positioning System” of the TERu terminal.
  • one or more temporal data relating to the entry for example the date of the entry, the instant of the entry in hours, minute (s), second (s),
  • temporal data relating to the sending of the request such as for example time-stamping data
  • temporal data relating to the provision of the desired product or service such as for example a day of the week or of the current month, a time slot during the day, 9:30 to 12:30, for example.
  • the information relating to the product or service required also includes one or more adjustment variables:
  • an adjustment variable consists for example of a tolerance range on this price, for example plus or minus 5%, 10%, etc. .
  • information contained in the request is location data, such as a distance of j kilometers around the terminal of
  • an adjustment variable consists for example of a tolerance range over this distance, for example j plus or minus 500 m, 1 km, etc.
  • an adjustment variable consists for example of a variation of a time slot initially mentioned in the request or a period of validity of the order of the product or the desired service, for example 1 day, 2 days, 1 week, etc ...
  • the information entered is sent, via the RC network in Figure 1, to the SER server, using the APu application.
  • Such sending can be implemented by means of a key generated by the user interface of the application APu and reproduced on the screen EC or by means of a voice command generated by the user interface of the application.
  • the request sent complies, for example, with the http or https protocol.
  • the SER server receives the request. It then identifies the N suppliers fi, f 2 , - - -, Î N as being able to provide the requested product or service. Such identification is implemented using a data analysis mechanism which uses all or part of the information relating to the product or the service contained in the request sent in S2 and which calculates a probability according to which the N suppliers fi, f 2 , - - -, Î N are able to provide the required product or service. The probability is possibly calculated on the basis of a local history accessible by the SER server.
  • the SER server thus estimates from the transactions already carried out by the suppliers fi, f 2 , ..., f N and stored in a local history, that they are capable of providing the amount of t euros requested by the user UT.
  • the server SER is able to evaluate from the local history that such and such a car required by the user UT is in stock with all the suppliers fi, f 2 ,. .., ÎN-
  • Such identification makes it possible to obtain in a completely transparent manner for the user UT, and in a dynamic and targeted manner, a list of suppliers for whom there is a high probability that they will be able to respond favorably to the request for ordering a product or service sent in S2.
  • the server SER sends the application APu a response to the request received.
  • a response contains the relative virtual identifiers IVf-i, IVf 2 , ..., IVf N
  • the virtual identifiers IVf-i, IVf 2 , ..., IVf N sent in S4 are associated respectively with the probabilities calculated by the server SER, according to which the N providers fi, f 2 , ..., ÎN are able to provide the required product or service.
  • the APu application receives the response.
  • the server SER receives the request and then creates an anonymized exchange channel for the connection in peer-to-peer mode of the application APu of the terminal TERu with each of the applications APf-i, APf 2 , etc. , APf N of the supplier terminals TERf-i, TERf 2 , .. repetTERf N.
  • the server SER sends a connection request to each of the applications APu and APf-i, APf 2 , ..., APf N.
  • the communication between the application APu and each of the applications APf-i, APf 2 , ..., APf N is then established, after validation with the server SER, by the applications APu and APf 1; APf 2 , ..., APf N , of the connection request.
  • Communication is established for example by means of a synchronous or asynchronous bidirectional communication protocol, such as for example of the WebSocket, http, etc. type.
  • the communication is implemented in the background, therefore in a transparent manner for the user UT.
  • the aforementioned public communication identifiers ICu and ICf-i, ICf 2 , ..., ICÎN are masked during the communication since they are replaced by the aforementioned virtual identifiers respectively IVu, IVf-i, IVf 2 , .. ., IVf N.
  • the application APu sends in the background, to each of the applications APf 1; APf 2 , ..., APf N , the request previously sent to S2.
  • Said request may contain, in addition to the information already mentioned in relation to operation S2 above, one or more adjustment variables:
  • a temporal data associated with the request such as for example the date of the entry, the instant of the entry in hour, minute (s), second (s), a day of the week or of the current month , a time slot during the day, 9:30 am to 12:30 pm, for example.
  • the adjustment variable may for example consist of a tolerance of plus or minus 5% of the amount of t euros requested.
  • the adjustment variable may for example consist of a tolerance on the color Z initially entered.
  • Each of the supplier terminals TERf-i, TERf 2 , ..., TERf N then estimates locally whether it is able, at the moment when it receives the request sent in S10, whether the
  • suppliers fi, f 2 , ..., f N identified are able to respond favorably to the request, depending on all or part of the information contained in this request, the adjustment variables contained in this request and / or possibly variables adjustment exchanged during said communication between the application APu and each of the applications APf-i, APf 2 , ..., APf N and / or any adjustment variables already accepted by the service providers.
  • Such an estimate is established by calculating probabilities considering as input the information contained in this request and the aforementioned adjustment variables.
  • the estimate is based, for example:
  • the estimate is based, for example:
  • the estimate is calculated by taking into account another color, for example the color gray and / or the color black.
  • NK suppliers such as K £ N
  • the application APu receives (not shown in Figure 3) N-K messages refusing to provide the desired product or service from the N-K corresponding applications from the N-K supplier terminals K + 1, ..., N.
  • K applications APf-i, APf 2 , ..., APf K each send a response to the application APu, each response containing the conditions of the offer that can be proposed by the corresponding supplier fi, f 2 ,. .., f “and which are based on the calculation of the estimate above.
  • the application APu receives in the background each of the K responses respectively containing K offers of the required product or service.
  • a phase of negotiation between the application APu and each of the K applications APf-i, APf 2 , ..., APf K is then implemented in the background, so as to select at least one product offer or optimal service.
  • This offer is selected as optimizing a compromise between, on the one hand, all or part of the information contained in the request sent in S10 and, on the other hand, at least one data item for the location of the communication terminal TERu, as described above.
  • All offers that the APu application has responded favorably can be ranked in order of best to least optimal offer.
  • the APu application receives the optimal product or service offer in the background.
  • the control of the return of the optimal offer is carried out on, for example, a return interface of the terminal TERu, such as for example the screen EC or the loudspeaker HP of FIG. 2.
  • a return interface of the terminal TERu such as for example the screen EC or the loudspeaker HP of FIG. 2.
  • an icon representing anonymously the supplier f is displayed on a map of the location of the supplier f , which allows the user UT to roughly locate the location of the supplier f ,.
  • no personal information on the supplier f is displayed on the EC screen.
  • a sentence of the type: "the supplier f, is 5km from your home to the north-west” is spoken via the loudspeaker HP.
  • Such a sentence does not disclose any personal information about the provider f ,, whether it is his name, address, communication identifier ICf, provider terminal TERf, etc.
  • a contract for the offer of the desired product or service is generated by the application APu according to preprogrammed parameters, such a contract being considered as signed by the user UT, but not including at this stage any personal data relating to the user UT.
  • the terminal TERf receives the contract, and if it is validated by the supplier f, according to the same principles as those implemented for the user UT, the generation of a contract signature by the supplier f, is triggered via the APf application ,. At this stage, the contract does not include any personal data relating to the supplier f ,.
  • the terminal TERu receives the contract signed by the supplier f i.
  • the user UT are restored in S21 on the terminal TERf ,, in a textual or voice manner.
  • this could be the name and email address of the user UT.
  • the terminal TERu also receives in the background, from the terminal TERf ,, and according to a predefined configuration, personal data relating to the supplier f i. Depending on this predefined configuration, it can be, for example, the name, an e-mail address of the
  • the personal data of the supplier f, which have been received are restored in S21 on the terminal TERu, in a textual manner, for example on the screen EC of the terminal TERu, or alternatively by voice, using the top - loudspeaker of the TERu terminal.
  • the The ordering method returns to operation S13 to select one of the remaining offers among K-1.
  • the selection is implemented by iteration in the order in which the offers were sorted, an iteration being performed until a new optimal offer is selected.
  • the connection established in S13 ends.
  • the control method then returns to the input operation S1, where the user UT is invited to input additional information to that initially input in S1. Then the S2 and following operations are repeated.
  • the connection established in S13 remains, and the control method returns to S10 where pre-configured adjustment variables are applied to:

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Abstract

The invention relates to a secure communication method for ordering a product or a service by way of a communication terminal, comprising the following on the terminal: - sending (S2, S10), to a server, a request containing information relating to a product or to a service, - establishing (S9), in the background, a communication to N supplier terminals (N≥1) identified by the server as being able to supply the product or the service, based on all or some of the information in the request, said communication being established while masking the communication identifier of the terminal and of the N terminals, - in the course of the communication, receiving (S14), from at least one supplier terminal out of at least K, such that 1≤K≤N, an offer for a product or for a service corresponding to said information, the offer having been generated during the communication.

Description

Procédé de communication sécurisée adapté pour commander un produit ou un service à l’aide d’un terminal de communication Secure communication method suitable for ordering a product or service using a communication terminal
Domaine de l'invention Field of the invention
La présente invention se rapporte de manière générale au domaine des The present invention relates generally to the field of
communications sécurisées, en particulier dans le cadre de la commande d’un produit ou d’un service à l’aide d’un terminal de communication (téléphone mobile, tablette, ordinateur, etc.). secure communications, in particular when ordering a product or service using a communication terminal (mobile phone, tablet, computer, etc.).
Art antérieur Prior art
Actuellement, pour commander un produit ou un service à l’aide d’un terminal de communication, l’utilisateur saisit des informations relatives au produit ou au service dans un moteur de recherche. De telles informations décrivent le produit ou le service que l’utilisateur souhaite commander et comprennent éventuellement le montant auquel l’utilisateur souhaite acquérir le produit ou le service. Une recherche est alors lancée sur la base des informations saisies et, en retour, le terminal de l’utilisateur affiche une liste de fournisseurs susceptibles d’offrir à l’utilisateur le produit ou le service correspondant aux informations saisies. Currently, to order a product or service using a communication terminal, the user enters information about the product or service into a search engine. Such information describes the product or service that the user wishes to order and possibly includes the amount at which the user wishes to purchase the product or service. A search is then launched on the basis of the information entered and, in return, the user's terminal displays a list of suppliers who may offer the user the product or service corresponding to the information entered.
L’inconvénient de ce type de procédé de commande réside dans le fait que l’utilisateur doit ensuite naviguer dans la liste des fournisseurs reçue, prendre contact avec chacun d’entre eux afin de savoir si les fournisseurs sont réellement en mesure de répondre à la commande. Un tel procédé de commande est fastidieux et chronophage pour l’utilisateur. Il est aussi peu fiable compte tenu du fait que la recherche est elle-même généralement très approximative. The disadvantage of this type of ordering process lies in the fact that the user must then navigate in the list of suppliers received, contact each of them in order to find out whether the suppliers are really able to respond to the request. ordered. Such an ordering process is tedious and time consuming for the user. It is also unreliable given that the search itself is generally very approximate.
Un autre inconvénient de ce type de procédé est que des données personnelles relatives aux fournisseurs sont divulguées dans la liste de fournisseurs reçue. Les fournisseurs ne sont donc pas à l’abri d’être contactés par un utilisateur mal intentionné, dans le cas par exemple où le montant du produit ou du service requis est élevé. Le fait aussi que l’utilisateur contacte un fournisseur de la liste a Another drawback of this type of process is that personal data relating to the suppliers is disclosed in the list of suppliers received. Suppliers are therefore not immune to being contacted by a malicious user, for example in the event that the amount of the product or service required is high. The fact also that the user contacts a supplier from the list a
l’inconvénient de divulguer à ce dernier des données personnelles de l’utilisateur (ex : nom ou numéro de téléphone de l’utilisateur qui s’affiche sur le terminal de communication du fournisseur), alors que la commande du produit ou du service n’a même pas encore été finalisée. Afin de simplifier ce type de procédé de commande et d’obtenir une liste de fournisseurs plus ciblée par rapport aux critères de recherche saisis par l’utilisateur, certains sites de vente en ligne proposent maintenant à l’utilisateur de filtrer les résultats d’une recherche de produit ou de service que l’utilisateur souhaite the inconvenience of disclosing to the latter the user's personal data (e.g. name or telephone number of the user displayed on the supplier's communication terminal), while the order for the product or service is not has not even been finalized yet. In order to simplify this type of ordering process and to obtain a more targeted list of suppliers in relation to the search criteria entered by the user, some online sales sites now offer the user to filter the results of a search for the product or service the user wants
commander, en se basant sur la localisation d’un terminal de communication de l’utilisateur. Un tel filtrage permet certes de réduire la liste des fournisseurs potentiels du produit ou du service. Toutefois, l’utilisateur est toujours obligé de contacter un à un les fournisseurs de la liste et la divulgation des données personnelles de l’utilisateur, comme celles des fournisseurs, n’est toujours pas préservée. order, based on the location of a user's communication terminal. Such filtering certainly makes it possible to reduce the list of potential suppliers of the product or service. However, the user is still obliged to contact the listed suppliers one by one and the disclosure of the user's personal data, such as that of the suppliers, is still not preserved.
Objet et résumé de l'invention Purpose and summary of the invention
Un des buts de l'invention est de remédier à des inconvénients de l'état de la technique précité. One of the aims of the invention is to remedy the drawbacks of the aforementioned state of the art.
A cet effet, un objet de la présente invention concerne un procédé de commande d’un produit ou d’un service au moyen d’un terminal de communication associé à un identifiant de communication. To this end, an object of the present invention relates to a method of ordering a product or a service by means of a communication terminal associated with a communication identifier.
Un tel procédé est remarquable en ce qu’il comprend ce qui suit, au niveau du terminal : Such a method is remarkable in that it comprises the following, at the terminal level:
- envoyer à un serveur une requête de commande du produit ou du service, ladite requête contenant des informations relatives au produit ou au service, - send a request to a server to order the product or service, said request containing information relating to the product or service,
- établir en arrière-plan une communication vers N terminaux associés - establish in the background a communication to N associated terminals
respectivement à N identifiants de communication (N>1 ), les N terminaux étant des terminaux de fournisseurs identifiés par le serveur comme étant aptes à fournir le produit ou le service, en fonction de tout ou partie des informations contenues dans la requête, ladite communication étant établie en masquant l’identifiant de respectively to N communication identifiers (N> 1), the N terminals being supplier terminals identified by the server as being able to provide the product or service, as a function of all or part of the information contained in the request, said communication being established by masking the identifier of
communication du terminal et les N identifiants de communication, terminal communication and the N communication identifiers,
- au cours de la communication, recevoir une offre du produit ou du service en provenance d’au moins un terminal de fournisseur parmi au moins K, tel que 1 <K< N, l’offre ayant été générée durant la communication et sélectionnée comme optimisant un compromis entre, d’une part, tout ou partie des informations contenues dans la requête et, d’autre part, une donnée de localisation du terminal de communication et/ou une donnée temporelle associée à la requête, - commander la restitution de l’offre, l’identifiant de communication dudit au moins un terminal de fournisseur ainsi que l’identification du fournisseur dudit au moins un terminal de fournisseur étant masqués lors de la restitution. - during the communication, receive an offer of the product or service from at least one supplier terminal among at least K, such as 1 <K <N, the offer having been generated during the communication and selected as optimizing a compromise between, on the one hand, all or part of the information contained in the request and, on the other hand, a datum for locating the communication terminal and / or a time datum associated with the request, ordering the return of the offer, the communication identifier of said at least one supplier terminal as well as the identification of the supplier of said at least one supplier terminal being masked during the return.
Un tel procédé de commande de produit ou de service est particulièrement simple et rapide à mettre en oeuvre pour l’utilisateur, puisque celui-ci se contente juste d’envoyer une requête à un serveur à l’aide de son terminal pour spécifier les informations relatives au produit ou au service qu’il souhaite commander. Such a method of ordering a product or service is particularly simple and quick to implement for the user, since the latter is content to just send a request to a server using his terminal to specify the information. relating to the product or service he wishes to order.
De manière avantageuse, l’utilisateur n’a en outre pas besoin de contacter un par un les N fournisseurs du produit ou du service qu’il souhaite obtenir, de tels contacts étant exécutés en arrière-plan ou en tâche de fond à l’initiative du terminal de l’utilisateur. Il en résulte que le procédé de commande de produit ou de service est plus facile à utiliser et est exécuté beaucoup plus rapidement que dans l’art antérieur. Advantageously, the user also does not need to contact one by one the N suppliers of the product or service he wishes to obtain, such contacts being executed in the background or in the background. initiative of the user's terminal. As a result, the method of ordering a product or service is easier to use and is performed much faster than in the prior art.
Un autre avantage d’un tel procédé est qu’il préserve la confidentialité des données personnelles aussi bien du côté du terminal ayant requis l’offre de produit ou de service, que du côté des N terminaux de fournisseurs de produit ou de service qui ont été identifiés. Another advantage of such a method is that it preserves the confidentiality of personal data both on the side of the terminal which requested the product or service offer, and on the side of the N terminals of product or service providers who have been identified.
Selon un mode de réalisation particulier, le procédé comprend ce qui suit, en cas d’acceptation de l’offre : According to a particular embodiment, the method comprises the following, in the event of acceptance of the offer:
- envoyer des données d’identification de l’utilisateur du terminal audit au moins un terminal de fournisseur, - send identification data of the user of the terminal to at least one supplier terminal,
- recevoir des données d’identification de l’utilisateur dudit au moins un terminal de fournisseur. - receive user identification data from said at least one supplier terminal.
Grâce à un tel mode de réalisation, l’anonymat de l’utilisateur du terminal de communication et l’anonymat du fournisseur du produit ou du service dont l’offre a été acceptée sont levés seulement une fois que l’offre a été acceptée par l’utilisateur du terminal. Thanks to such an embodiment, the anonymity of the user of the communication terminal and the anonymity of the supplier of the product or service whose offer has been accepted are lifted only once the offer has been accepted by the terminal user.
Selon un autre mode de réalisation particulier, le procédé comprend ce qui suit, en cas de refus de l’offre : According to another particular embodiment, the method comprises the following, in the event of refusal of the offer:
- poursuivre la communication, au cours de laquelle les actions de recevoir une offre et de commander la restitution de l’offre reçue sont itérées, tant qu’une offre n’est pas acceptée. Un tel mode de réalisation permet de proposer à l’utilisateur du terminal et même si ce dernier a décliné l’offre optimale, une ou plusieurs autre(s) offres de produit ou de service qui correspondent à ses critères de recherche, sans que l’utilisateur n’ait besoin de contacter de sa propre initiative les différents fournisseurs de produit ou de service. En outre, les identités des fournisseurs n’étant pas connues de l’utilisateur, un tel mode de réalisation permet de protéger les fournisseurs, en particulier dans le cas où les informations contenues dans la requête sont sensibles, telles que par exemple un montant élevé du produit ou du service requis, un objet rare, etc.... - continue communication, during which the actions of receiving an offer and of ordering the return of the offer received are iterated, as long as an offer is not accepted. Such an embodiment makes it possible to offer the user of the terminal and even if the latter has declined the optimal offer, one or more other product or service offers which correspond to his search criteria, without the The user does not need to contact the various product or service providers on his own initiative. In addition, the identities of the suppliers not being known to the user, such an embodiment makes it possible to protect the suppliers, in particular in the case where the information contained in the request is sensitive, such as for example a high amount. of the product or service required, a rare item, etc.
Selon un autre mode de réalisation particulier, au cours de la communication, le terminal reçoit, en provenance de respectivement N-K terminaux de fournisseur de produit ou de service identifiés par le serveur, N-K refus de fournir le produit ou le service correspondant à la requête. According to another particular embodiment, during the communication, the terminal receives, from respectively N-K product or service provider terminals identified by the server, N-K refusal to provide the product or service corresponding to the request.
Un tel mode de réalisation permet avantageusement pour l’utilisateur du terminal qui a envoyé la requête de commande du produit ou du service, de ne recevoir que les offres des K fournisseurs restants, intéressés par le produit ou le service commandé. Il en ressort une diminution des échanges qui seront susceptibles d’avoir lieu au cours de la communication entre le terminal de l’utilisateur et les K terminaux de fournisseur restants, ce qui entraîne une limitation de l’encombrement du réseau de communication entre le terminal de l’utilisateur et les terminaux de fournisseur. Such an embodiment advantageously allows the user of the terminal who sent the request to order the product or service, to only receive offers from the remaining K suppliers interested in the product or service ordered. This results in a reduction in the exchanges which will be likely to take place during the communication between the user's terminal and the remaining K supplier terminals, which leads to a limitation of the congestion of the communication network between the terminal. user and provider terminals.
Compte tenu du fait que la communication est établie en arrière-plan et que l’identité des fournisseurs et de leurs terminaux de communication correspondants n’est pas connue de l’utilisateur, il n’est avantageusement pas possible pour l’utilisateur d’identifier les N-K fournisseurs ayant refusé de fournir le produit ou le service correspondant à la requête. Given the fact that the communication is established in the background and that the identity of the providers and their corresponding communication terminals is not known to the user, it is advantageously not possible for the user to identify the NK suppliers who refused to provide the product or service corresponding to the request.
Selon un autre mode de réalisation particulier, l’offre de produit ou de service reçue au cours de la communication est générée en tenant compte d’au moins une variable d’ajustement de : According to another particular embodiment, the product or service offer received during the communication is generated by taking into account at least one adjustment variable of:
- tout ou partie des informations contenues dans la requête, et/ou - all or part of the information contained in the request, and / or
- une donnée de localisation du terminal de communication, et/ou - a location data of the communication terminal, and / or
- une donnée temporelle associée à la requête. - time data associated with the request.
L’avantage d’un tel mode de réalisation est que l’utilisateur du terminal reçoit au moins une offre de produit ou de service, même si cette dernière ne correspond pas exactement aux informations relatives au produit ou service mentionnées dans la requête et/ou à la localisation du terminal et/ou à la date/instant à laquelle a été envoyée la requête et/ou à des informations temporelles indiquées dans la requête. Les différents modes ou caractéristiques de réalisation précités peuvent être ajoutés indépendamment ou en combinaison les uns avec les autres, au procédé de commande de produit ou de service défini ci-dessus. The advantage of such an embodiment is that the user of the terminal receives at least one product or service offer, even if the latter does not exactly correspond to the information relating to the product or service mentioned in the request and / or the location of the terminal and / or the date / time at which the request was sent and / or the time information indicated in the request. The various aforementioned embodiments or features can be added independently or in combination with each other, to the product or service ordering method defined above.
L'invention concerne également un terminal de communication pour commander un produit ou un service, ledit terminal de communication étant associé à un identifiant de communication. The invention also relates to a communication terminal for ordering a product or a service, said communication terminal being associated with a communication identifier.
Un tel terminal est remarquable en ce qu’il comprend un processeur qui est configuré pour mettre en oeuvre ce qui suit : Such a terminal is remarkable in that it comprises a processor which is configured to implement the following:
- envoyer à un serveur une requête de commande du produit ou du service, ladite requête contenant des informations relatives au produit ou au service, - send a request to a server to order the product or service, said request containing information relating to the product or service,
- établir en arrière-plan une communication vers N terminaux associés - establish in the background a communication to N associated terminals
respectivement à N identifiants de communication (N>1 ), les N terminaux étant des terminaux de fournisseurs identifiés par le serveur comme étant aptes à fournir le produit ou le service, en fonction de tout ou partie des informations contenues dans la requête, ladite communication étant établie en masquant l’identifiant de respectively to N communication identifiers (N> 1), the N terminals being supplier terminals identified by the server as being able to provide the product or service, as a function of all or part of the information contained in the request, said communication being established by masking the identifier of
communication du terminal et les N identifiants de communication, terminal communication and the N communication identifiers,
- au cours de la communication, recevoir une offre du produit ou du service en provenance d’au moins un terminal de fournisseur parmi au moins K, tel que 1 <K< N, l’offre ayant été générée durant la communication et sélectionnée comme optimisant un compromis entre, d’une part, tout ou partie des informations contenues dans la requête et, d’autre part, une donnée de localisation du terminal de communication et/ou une donnée temporelle associée à la requête, - during the communication, receive an offer of the product or service from at least one supplier terminal among at least K, such as 1 <K <N, the offer having been generated during the communication and selected as optimizing a compromise between, on the one hand, all or part of the information contained in the request and, on the other hand, a datum for locating the communication terminal and / or a time datum associated with the request,
- commander la restitution de l’offre sur une interface de restitution, l’identifiant de communication dudit au moins un terminal de fournisseur ainsi que l’identification du fournisseur dudit au moins un terminal de fournisseur étant masqués lors de la restitution. - order the return of the offer on a return interface, the communication identifier of said at least one supplier terminal as well as the identification of the supplier of said at least one supplier terminal being masked during the return.
Un tel terminal de communication est notamment apte à mettre en oeuvre le procédé de commande de produit ou de service précité. Such a communication terminal is in particular able to implement the aforementioned product or service ordering method.
L'invention concerne encore un programme d'ordinateur comportant des instructions pour la mise en oeuvre du procédé de commande de produit ou de service selon l'invention, selon l’un quelconque des modes particuliers de réalisation décrits précédemment, lorsque ledit programme est exécuté par un processeur. The invention also relates to a computer program comprising instructions for implementing the method for ordering a product or service according to the invention, according to any one of the particular embodiments described above, when said program is executed by a processor.
De telles instructions peuvent être stockées durablement dans un support mémoire non transitoire du terminal de communication. Such instructions can be stored durably in a non-transient memory medium of the communication terminal.
Ce programme peut utiliser n’importe quel langage de programmation, et être sous la forme de code source, code objet, ou de code intermédiaire entre code source et code objet, tel que dans une forme partiellement compilée, ou dans n’importe quelle autre forme souhaitable. This program can use any programming language, and be in the form of source code, object code, or intermediate code between source code and object code, such as in a partially compiled form, or in any other. desirable shape.
L’invention vise également un support d’enregistrement ou support d’informations lisible par un ordinateur, et comportant des instructions d’un programme d’ordinateur tel que mentionné ci-dessus. The invention also relates to a recording medium or information medium readable by a computer, and comprising instructions of a computer program as mentioned above.
Le support d'enregistrement peut être n'importe quelle entité ou dispositif capable de stocker le programme. Par exemple, le support peut comporter un moyen de stockage, tel qu'une ROM, par exemple un CD ROM ou une ROM de circuit microélectronique, ou encore un moyen d'enregistrement magnétique, par exemple une clé USB ou un disque dur. The recording medium can be any entity or device capable of storing the program. For example, the medium can comprise a storage means, such as a ROM, for example a CD ROM or a microelectronic circuit ROM, or else a magnetic recording means, for example a USB key or a hard disk.
D'autre part, le support d'enregistrement peut être un support transmissible tel qu'un signal électrique ou optique, qui peut être acheminé via un câble électrique ou optique, par radio ou par d'autres moyens. Le programme selon l'invention peut être en particulier téléchargé sur un réseau de type Internet. On the other hand, the recording medium can be a transmissible medium such as an electrical or optical signal, which can be conveyed via an electrical or optical cable, by radio or by other means. The program according to the invention can in particular be downloaded from an Internet type network.
Alternativement, le support d'enregistrement peut être un circuit intégré dans lequel le programme est incorporé, le circuit étant adapté pour exécuter ou pour être utilisé dans l'exécution du procédé de commande de produit ou de service précité. Alternatively, the recording medium can be an integrated circuit in which the program is incorporated, the circuit being adapted to execute or to be used in the execution of the aforementioned product or service ordering method.
Brève description des dessins Brief description of the drawings
D'autres caractéristiques et avantages apparaîtront à la lecture de modes de réalisation particuliers de l'invention, donnés à titre d’exemples illustratifs et non limitatifs, et des dessins annexés, parmi lesquels : Other characteristics and advantages will become apparent on reading particular embodiments of the invention, given by way of illustrative and non-limiting examples, and from the accompanying drawings, among which:
[Fig. 1 ] la figure 1 est une vue schématique et générale d’une architecture dans laquelle est mis en oeuvre le procédé de commande de produit ou de service, dans un mode de réalisation particulier de l’invention, [Fig. 1] Figure 1 is a schematic and general view of an architecture in which the product or service ordering method is implemented, in a particular embodiment of the invention,
[Fig. 2] la figure 2 représente un terminal de communication pour commander un produit ou un service, dans un mode de réalisation particulier de l’invention, [Fig. 3] la figure 3 représente les principales actions mises en oeuvre dans le procédé de commande de produit ou de service selon un mode de réalisation particulier de l’invention. [Fig. 2] FIG. 2 represents a communication terminal for ordering a product or a service, in a particular embodiment of the invention, [Fig. 3] FIG. 3 represents the main actions implemented in the product or service ordering method according to a particular embodiment of the invention.
Description détaillé d’un mode de réalisation de l’invention Detailed description of an embodiment of the invention
Environnement architectural Architectural environment
La figure 1 représente un environnement dans lequel est mis en oeuvre le procédé de commande de produit ou de service selon l’invention. FIG. 1 represents an environment in which the method of ordering a product or a service according to the invention is implemented.
Sur la figure 1 sont représentés : In Figure 1 are shown:
- un terminal de communication TERu d’un utilisateur UT souhaitant commander un produit ou un service, - a TERu communication terminal of a UT user wishing to order a product or a service,
- N terminaux de communication TERf-i, TERf2,..., TERfN appartenant - N TERf-i, TERf 2 , ..., TERf N communication terminals belonging to
respectivement à N fournisseurs f-i, f2, ..., ÎN de produit ou de service, respectively to N suppliers fi, f 2 , ..., ÎN of product or service,
- un serveur SER de mise en relation du terminal TERu avec chacun des terminaux de communication TERf-i, TERf2,..., TERfN de fournisseurs. a server SER for connecting the terminal TERu with each of the communication terminals TERf-i, TERf 2 , ..., TERf N of suppliers.
Le terminal TERu, les terminaux TERf-i, TERf2,..., TERfN et le serveur SER The TERu terminal, the TERf-i, TERf 2 , ..., TERf N terminals and the SER server
communiquent entre eux via un réseau de communication RC. Il peut s’agir par exemple d’un réseau de type IP (abréviation anglaise de « Internet Protocol »), d’un réseau de type x-DSL, fibre ou encore 3G, 4G, 5G, etc. communicate with each other via an RC communication network. This may be, for example, an IP type network (abbreviation for "Internet Protocol"), an x-DSL, fiber or even 3G, 4G, 5G, etc. type network.
A titre d’exemples non exhaustifs, le terminal TERu et les terminaux TERf-i, TERf2,..., TERfN sont : By way of non-exhaustive examples, the TERu terminal and the TERf-i, TERf 2 , ..., TERf N terminals are:
- un téléphone portable, et/ou - a mobile phone, and / or
- un smartphone (« téléphone intelligent »), et/ou - a smartphone ("smart phone"), and / or
- une tablette, et/ou - a tablet, and / or
- un ordinateur portable, et/ou - a laptop, and / or
- un ordinateur personnel de type PC, et/ou - a personal computer of the PC type, and / or
- etc.... - etc ....
Le terminal TERu est classiquement associé à un identifiant de communication ICu, tel que par exemple le numéro de téléphone mobile, le numéro de ligne fixe, l’adresse IP ou bien l’adresse email permanente de l’utilisateur UT, un tel identifiant lui ayant été attribué par un ou plusieurs opérateurs de télécommunications au(x)quel(s) l’utilisateur UT est abonné ou bien encore par un ou plusieurs The terminal TERu is conventionally associated with a communication identifier ICu, such as for example the mobile telephone number, the fixed line number, the IP address or else the permanent email address of the user UT, such an identifier itself. having been assigned by one or more telecommunications operators to which the user UT is subscribed or even by one or more
fournisseurs de service de télécommunications auprès duquel/desquels l’utilisateur UT a créé un compte. Pour un terminal de fournisseur TERf, (1 <i£N) considéré parmi N, le terminal TERf, est classiquement associé à un identifiant de communication ICf,, tel que par exemple le numéro de téléphone mobile, le numéro de ligne fixe, l’adresse IP ou bien l’adresse email permanente du fournisseur f,, un tel identifiant lui ayant été attribué par un ou plusieurs opérateurs de télécommunications au(x)quel(s) le fournisseur f, est abonné ou bien encore par un ou plusieurs fournisseurs de service de telecommunications service providers with whom the user UT has created an account. For a provider terminal TERf, (1 <i £ N) considered among N, the terminal TERf, is conventionally associated with a communication identifier ICf ,, such as for example the mobile telephone number, the fixed line number, the 'IP address or the permanent email address of the supplier f ,, such an identifier having been assigned to it by one or more telecommunications operators to which the supplier f is subscribed or even by one or more service providers
télécommunications auprès duquel/desquels le fournisseur f, a créé un compte. telecommunications with which / which supplier f, has created an account.
Le terminal TERu comprend une application logicielle (ou programme applicatif) APu qui est dédiée à la mise en oeuvre du procédé de commande de produit ou de service conformément à la présente invention. L’application APu est téléchargée dans le terminal TERu, en amont de l’exécution du procédé de commande de produit ou de service. The terminal TERu comprises a software application (or application program) APu which is dedicated to the implementation of the product or service ordering method in accordance with the present invention. The APu application is downloaded to the TERu terminal, upstream of the execution of the product or service ordering process.
Les terminaux de fournisseur TERf-i, TERf2,..., TERfN comprennent également chacun une application logicielle (ou programme applicatif) correspondante APf-i, APf2,..., APfisi qui est apte à dialoguer avec l’application APU lors de la mise en oeuvre du procédé de commande de produit ou de service conformément à la présente invention. Les applications APf-i, APf2,..., APfN sont respectivement téléchargées dans les terminaux de fournisseurs TERf-i, TERf2,..., TERfN, en amont de l’exécution du procédé de commande de produit ou de service. The supplier terminals TERf-i, TERf 2 , ..., TERf N also each include a corresponding software application (or application program) APf-i, APf 2 , ..., APfisi which is able to communicate with the application AP U during the implementation of the product or service ordering method according to the present invention. The applications APf-i, APf 2 , ..., APf N are respectively downloaded in the supplier terminals TERf-i, TERf 2 , ..., TERf N , upstream of the execution of the product ordering process or on duty.
Le serveur SER stocke dans une mémoire ou une base de données : The SER server stores in a memory or a database:
- un identifiant de communication virtuel IVu attribué à l’utilisateur UT, un tel identifiant étant associé à l’identifiant de communication ICu du terminal TERu, - a virtual communication identifier IVu assigned to the user UT, such an identifier being associated with the communication identifier ICu of the terminal TERu,
- des identifiants de communication virtuels IVf-i, IVf2,..., IVfN relatifs respectivement aux fournisseurs fi, f2,..., ÎN, de tels identifiants étant associés respectivement aux identifiants de communication ICf-i, ICf2,..., ICfN. - virtual communication identifiers IVf-i, IVf 2 , ..., IVf N relating respectively to suppliers fi, f 2 , ..., Î N , such identifiers being associated respectively with communication identifiers ICf-i, ICf 2 , ..., ICf N.
Un identifiant de communication virtuel est par exemple une suite de caractères numériques ou alphanumériques générée par exemple de manière aléatoire. A virtual communication identifier is for example a sequence of numeric or alphanumeric characters generated for example randomly.
L’identifiant virtuel de l’utilisateur UT (respectivement d’un fournisseur f, considéré parmi N) est destiné à circuler dans le réseau de communication RC à la place de l’identifiant de communication ICu (respectivement de l’identifiant de communication ICfj) de façon à préserver l’anonymat de l’utilisateur UT (respectivement du fournisseur f, de produit ou de service). Description d’un mode de réalisation du terminal de communication TERu The virtual identifier of the user UT (respectively of a supplier f, considered among N) is intended to circulate in the communication network RC instead of the communication identifier ICu (respectively of the communication identifier ICfj ) in order to preserve the anonymity of the user UT (respectively the supplier f, product or service). Description of an embodiment of the TERu communication terminal
La figure 2 présente la structure simplifiée du terminal de communication TERu adapté pour mettre en oeuvre le procédé de commande de produit ou de service qui va être décrit ci-dessous. FIG. 2 shows the simplified structure of the communication terminal TERu suitable for implementing the method for ordering a product or a service which will be described below.
De façon connue en soi, le terminal de communication TERu comprend : In a manner known per se, the communication terminal TERu comprises:
- une interface de connexion IC qui est adaptée pour communiquer, via le réseau de communication RC, selon par exemple le protocole http (abréviation anglaise de - a connection interface IC which is adapted to communicate, via the communication network RC, according to for example the http protocol (English abbreviation of
« HyperText Transfer Protocol »), avec le serveur SER de la figure 1 , "HyperText Transfer Protocol"), with the SER server in figure 1,
- un écran de visualisation EC, - an EC display screen,
- un haut-parleur HP, - an HP speaker,
- un microphone MIC. - a MIC microphone.
Selon l’invention, le terminal TERu stocke dans une mémoire MEM1 l’application APu dédiée à l’exécution du procédé de commande de produit ou de service selon l’invention. According to the invention, the TERu terminal stores in a memory MEM1 the application APu dedicated to the execution of the product or service ordering process according to the invention.
Selon un mode particulier de réalisation de l'invention, les actions exécutées par le procédé de commande de produit ou de service sont mises en oeuvre par des instructions d’un programme d'ordinateur PG. Pour cela, le terminal TERu a l'architecture classique d'un ordinateur et comprend notamment une mémoire MEM2, une unité de traitement UTR, équipée par exemple d'un processeur PROC, et pilotée par le programme d'ordinateur PG stocké en mémoire MEM2. Le programme d'ordinateur PG comprend des instructions pour mettre en oeuvre les actions du procédé de commande de produit ou de service qui va être décrit ci-dessous, lorsque le programme est exécuté par le processeur PROC, selon l'un quelconque des modes particuliers de réalisation de l'invention. According to a particular embodiment of the invention, the actions executed by the product or service ordering method are implemented by instructions from a computer program PG. For this, the terminal TERu has the conventional architecture of a computer and comprises in particular a memory MEM2, a processing unit UTR, equipped for example with a processor PROC, and controlled by the computer program PG stored in memory MEM2 . The computer program PG comprises instructions for implementing the actions of the product or service ordering method which will be described below, when the program is executed by the processor PROC, according to any one of the particular modes. embodiment of the invention.
A l'initialisation, les instructions de code du programme d'ordinateur PG sont par exemple chargées dans une mémoire RAM (non représentée) avant d'être exécutées par le processeur PROC. Le processeur PROC de l'unité de traitement UTR met notamment en oeuvre les actions du procédé de commande de produit ou de service, selon les instructions du programme d'ordinateur PG. Description d’un mode de réalisation du procédé de commande de produit ou de service On initialization, the code instructions of the computer program PG are for example loaded into a RAM memory (not shown) before being executed by the processor PROC. The processor PROC of the processing unit UTR notably implements the actions of the product or service ordering method, according to the instructions of the computer program PG. Description of an embodiment of the product or service ordering method
En référence à la figure 3, on décrit maintenant le déroulement d’un procédé de commande de produit ou de service selon un mode de réalisation de l’invention. Selon un premier exemple de réalisation, l’utilisateur UT souhaite, dans le cadre d’un service de porte-monnaie électronique, effectuer un retrait d’espèces à l’aide de son terminal TERu, dans un commerce partenaire. With reference to Figure 3, the flow of a product or service ordering process according to one embodiment of the invention is now described. According to a first exemplary embodiment, the user UT wishes, within the framework of an electronic purse service, to withdraw cash using his TERu terminal, in a partner store.
Selon un deuxième exemple de réalisation, l’utilisateur souhaite acheter une voiture de marque X, de modèle Y et de couleur Z. According to a second exemplary embodiment, the user wishes to buy a car of brand X, model Y and color Z.
En S1 , l’utilisateur UT ouvre l’application APu et saisit, via une interface utilisateur générée par l’application APu, des informations relatives au produit ou au service que l’utilisateur souhaite commander. Une telle interface utilisateur peut être vocale et restituée via le haut-parleur HP de la figure 2 ou bien encore textuelle et restituée sur l’écran EC de la figure 2. In S1, the user UT opens the APu application and enters, via a user interface generated by the APu application, information relating to the product or service that the user wishes to order. Such a user interface can be vocal and reproduced via the loudspeaker HP of FIG. 2 or else textual and reproduced on the screen EC of FIG. 2.
Dans le cas du premier exemple de réalisation, les informations relatives au produit ou au service comprennent le montant que l’utilisateur UT souhaite retirer, soit t euros. In the case of the first exemplary embodiment, the information relating to the product or service includes the amount that the user UT wishes to withdraw, ie t euros.
Dans le cas du deuxième exemple de réalisation, les informations relatives au produit ou au service comprennent le type de produit : « voiture », le prix, la marque X, le modèle Y, la couleur Z de la voiture souhaitée. Bien entendu, de telles informations pourraient être limitées au mot « voiture » ou à une combinaison du mot « voiture » avec l’une et/ou l’autre des rubriques « prix », marque X, modèle Y, couleur Z. In the case of the second exemplary embodiment, the information relating to the product or the service comprises the type of product: “car”, the price, the brand X, the model Y, the color Z of the desired car. Of course, such information could be limited to the word "car" or to a combination of the word "car" with one and / or the other of the headings "price", make X, model Y, color Z.
Les informations relatives au produit ou au service peuvent également comprendre : Product or service information may also include:
- une donnée de localisation du terminal TERu, telle que par exemple les - a location data of the TERu terminal, such as for example the
coordonnées GPS (abréviation anglaise de « Global Positioning System ») du terminal TERu ; et/ou GPS coordinates (abbreviation for “Global Positioning System”) of the TERu terminal; and or
- une ou plusieurs données temporelles associées à la requête, telles que: - one or more temporal data associated with the request, such as:
- une ou plusieurs données temporelles relatives à la saisie, par exemple la date de la saisie, l’instant de la saisie en heure, minute(s), seconde(s), - one or more temporal data relating to the entry, for example the date of the entry, the instant of the entry in hours, minute (s), second (s),
- une ou plusieurs données temporelles relatives à l’envoi de la requête, telles que par exemple des données d’horodatage, - une ou plusieurs données temporelles relatives à la fourniture du produit ou du service souhaité, telles que par exemple un jour de la semaine ou du mois en cours, une plage horaire dans la journée, 9h30-12h30, par exemple. - one or more temporal data relating to the sending of the request, such as for example time-stamping data, - one or more temporal data relating to the provision of the desired product or service, such as for example a day of the week or of the current month, a time slot during the day, 9:30 to 12:30, for example.
De manière optionnelle, les informations relatives au produit ou au service requis comprennent en outre une ou plusieurs variables d’ajustement : Optionally, the information relating to the product or service required also includes one or more adjustment variables:
- de tout ou partie des informations contenues dans la requête, et/ou - all or part of the information contained in the request, and / or
- d’une donnée de localisation du terminal de communication, et/ou - a location data of the communication terminal, and / or
- d’au moins une des données temporelles associées à la requête précitées. - at least one of the temporal data associated with the aforementioned request.
Si par exemple, une information contenue dans la requête est un prix du produit ou du service, une variable d’ajustement consiste par exemple en une plage de tolérance sur ce prix, par exemple plus ou moins 5%, 10%, etc... If, for example, an item of information contained in the request is a price for the product or service, an adjustment variable consists for example of a tolerance range on this price, for example plus or minus 5%, 10%, etc. .
Si par exemple, une information contenue dans la requête est une donnée de localisation, telle qu’une distance de j kilomètres autour du terminal de If, for example, information contained in the request is location data, such as a distance of j kilometers around the terminal of
communication, une variable d’ajustement consiste par exemple en une plage de tolérance sur cette distance, par exemple j plus ou moins 500 m, 1 km, etc... communication, an adjustment variable consists for example of a tolerance range over this distance, for example j plus or minus 500 m, 1 km, etc.
Si par exemple, une information contenue dans la requête est au moins une donnée temporelle, une variable d’ajustement consiste par exemple en une variation d’une plage horaire mentionnée initialement dans la requête ou encore une durée de validité de la commande du produit ou du service souhaité, par exemple 1 jour, 2 jours, 1 semaine, etc... If, for example, a piece of information contained in the request is at least one temporal datum, an adjustment variable consists for example of a variation of a time slot initially mentioned in the request or a period of validity of the order of the product or the desired service, for example 1 day, 2 days, 1 week, etc ...
En S2, une requête de commande de produit ou de service contenant les In S2, a request for a product or service order containing the
informations saisies est envoyée, via le réseau RC de la figure 1 , au serveur SER, au moyen de l’application APu. Un tel envoi peut être mis en oeuvre au moyen d’une touche générée par l’interface utilisateur de l’application APu et restituée sur l’écran EC ou au moyen d’une commande vocale générée par l’interface utilisateur de l’application APu et restituée par le haut-parleur HP. La requête envoyée est conforme par exemple au protocole http ou https. The information entered is sent, via the RC network in Figure 1, to the SER server, using the APu application. Such sending can be implemented by means of a key generated by the user interface of the application APu and reproduced on the screen EC or by means of a voice command generated by the user interface of the application. APu and output by the HP speaker. The request sent complies, for example, with the http or https protocol.
En S3, le serveur SER reçoit la requête. Il identifie alors les N fournisseurs f-i , f2, - - - , ÎN comme étant aptes à fournir le produit ou le service demandé. Une telle identification est mise en oeuvre à l’aide d’un mécanisme d’analyse de données qui utilise tout ou partie des informations relatives au produit ou au service contenues dans la requête envoyée en S2 et qui calcule une probabilité selon laquelle les N fournisseurs f-i, f2, - - -, ÎN sont aptes à fournir le produit ou le service requis. La probabilité est éventuellement calculée sur la base d’un historique local accessible par le serveur SER. In S3, the SER server receives the request. It then identifies the N suppliers fi, f 2 , - - -, Î N as being able to provide the requested product or service. Such identification is implemented using a data analysis mechanism which uses all or part of the information relating to the product or the service contained in the request sent in S2 and which calculates a probability according to which the N suppliers fi, f 2 , - - -, Î N are able to provide the required product or service. The probability is possibly calculated on the basis of a local history accessible by the SER server.
Dans le cas du premier exemple de réalisation, le serveur SER estime ainsi à partir des transactions déjà effectuées par les fournisseurs fi, f2, ..., fN et stockées dans un historique local, qu’ils sont capables de fournir le montant de t euros demandé par l’utilisateur UT. In the case of the first exemplary embodiment, the SER server thus estimates from the transactions already carried out by the suppliers fi, f 2 , ..., f N and stored in a local history, that they are capable of providing the amount of t euros requested by the user UT.
Dans le cas du deuxième exemple de réalisation, le serveur SER est en mesure d’évaluer à partir de l’historique local, que telle voiture requise par l’utilisateur UT est en stock chez l’ensemble des fournisseurs f-i, f2,..., ÎN-In the case of the second exemplary embodiment, the server SER is able to evaluate from the local history that such and such a car required by the user UT is in stock with all the suppliers fi, f 2 ,. .., ÎN-
Une telle identification permet d’obtenir de façon complètement transparente pour l’utilisateur UT, et de manière dynamique et ciblée, une liste de fournisseurs pour lesquels il existe une forte probabilité qu’ils puissent répondre favorablement à la requête de commande de produit ou de service envoyée en S2. Such identification makes it possible to obtain in a completely transparent manner for the user UT, and in a dynamic and targeted manner, a list of suppliers for whom there is a high probability that they will be able to respond favorably to the request for ordering a product or service sent in S2.
En S4, le serveur SER envoie à l’application APu une réponse à la requête reçue. Une telle réponse contient les identifiant virtuels IVf-i, IVf2,..., IVfN relatifs In S4, the server SER sends the application APu a response to the request received. Such a response contains the relative virtual identifiers IVf-i, IVf 2 , ..., IVf N
respectivement aux fournisseurs fi, f2, ..., ÎN-respectively to suppliers fi, f 2 , ..., ÎN-
De manière optionnelle, les identifiants virtuels IVf-i , IVf2, ..., IVfN envoyés en S4 sont associés respectivement aux probabilités calculées par le serveur SER, selon lesquelles les N fournisseurs f-i , f2, ..., ÎN sont aptes à fournir le produit ou le service requis. Optionally, the virtual identifiers IVf-i, IVf 2 , ..., IVf N sent in S4 are associated respectively with the probabilities calculated by the server SER, according to which the N providers fi, f 2 , ..., ÎN are able to provide the required product or service.
En S5, l’application APu reçoit la réponse. In S5, the APu application receives the response.
En S6, une requête en demande de communication avec les terminaux de fournisseur TERf-i, TERf2,..., TERfN est alors envoyée en arrière-plan par In S6, a request for a communication request with the supplier terminals TERf-i, TERf 2 , ..., TERf N is then sent in the background by
l’application APu au serveur SER, ladite requête contenant l’identifiant virtuel IVu du terminal TERu et les identifiant virtuels IVf-i, IVf2,..., IVfN relatifs respectivement aux fournisseurs , , · · · , fi\i· the application APu to the server SER, said request containing the virtual identifier IVu of the terminal TERu and the virtual identifiers IVf-i, IVf 2 , ..., IVf N relating respectively to the suppliers,, · · ·, fi \ i ·
En S7, le serveur SER reçoit la requête et crée alors un canal d’échange anonymisé pour la mise en relation en mode pair à pair de l’application APu du terminal TERu avec chacune des applications APf-i, APf2, ..., APfN des terminaux de fournisseur TERf-i , TERf2, ..„ TERfN. In S7, the server SER receives the request and then creates an anonymized exchange channel for the connection in peer-to-peer mode of the application APu of the terminal TERu with each of the applications APf-i, APf 2 , etc. , APf N of the supplier terminals TERf-i, TERf 2 , .. „TERf N.
En S8, le serveur SER envoie une demande de mise en relation à chacune des applications APu et APf-i, APf2,..., APfN. En S9, la communication entre l’application APu et chacune des applications APf-i, APf2,..., APfN est alors établie, après validation auprès du serveur SER, par les applications APu et APf1 ; APf2,..., APfN, de la demande de mise en relation. La communication est établie par exemple au moyen d’un protocole de communication bidirectionnel synchrone ou asynchrone, tel que par exemple du type WebSocket, http, etc. In S8, the server SER sends a connection request to each of the applications APu and APf-i, APf 2 , ..., APf N. In S9, the communication between the application APu and each of the applications APf-i, APf 2 , ..., APf N is then established, after validation with the server SER, by the applications APu and APf 1; APf 2 , ..., APf N , of the connection request. Communication is established for example by means of a synchronous or asynchronous bidirectional communication protocol, such as for example of the WebSocket, http, etc. type.
De façon particulièrement avantageuse, la communication est mise en oeuvre en arrière-plan, donc de façon transparente pour l’utilisateur UT. Par ailleurs, les identifiants de communication publics précités ICu et ICf-i, ICf2,..., ICÎN sont masqués durant la communication puisqu’ils sont remplacés par respectivement les identifiants virtuels précités IVu, IVf-i, IVf2,..., IVfN. In a particularly advantageous manner, the communication is implemented in the background, therefore in a transparent manner for the user UT. Moreover, the aforementioned public communication identifiers ICu and ICf-i, ICf 2 , ..., ICÎN are masked during the communication since they are replaced by the aforementioned virtual identifiers respectively IVu, IVf-i, IVf 2 , .. ., IVf N.
En S10, l’application APu envoie en arrière-plan, à chacune des applications APf1 ; APf2,..., APfN, la requête précédemment envoyée en S2. Ladite requête peut contenir, en plus des informations déjà mentionnées en relation avec l’opération S2 ci-dessus, une ou plusieurs variables d’ajustement : In S10, the application APu sends in the background, to each of the applications APf 1; APf 2 , ..., APf N , the request previously sent to S2. Said request may contain, in addition to the information already mentioned in relation to operation S2 above, one or more adjustment variables:
- de tout ou partie des informations contenues dans la requête, et/ou - all or part of the information contained in the request, and / or
- d’une donnée de localisation du terminal de communication, et/ou - a location data of the communication terminal, and / or
- d’une donnée temporelle associée à la requête, telle que par exemple la date de la saisie, l’instant de la saisie en heure, minute(s), seconde(s), un jour de la semaine ou du mois en cours, une plage horaire dans la journée, 9h30-12h30, par exemple. - a temporal data associated with the request, such as for example the date of the entry, the instant of the entry in hour, minute (s), second (s), a day of the week or of the current month , a time slot during the day, 9:30 am to 12:30 pm, for example.
Dans le cas du premier exemple de réalisation précité, la variable d’ajustement peut par exemple consister en une tolérance de plus ou moins 5% du montant de t euros demandé. In the case of the first exemplary embodiment mentioned above, the adjustment variable may for example consist of a tolerance of plus or minus 5% of the amount of t euros requested.
Dans le cas du deuxième exemple de réalisation précité, la variable d’ajustement peut par exemple consister en une tolérance sur la couleur Z initialement saisie. Chacun des terminaux de fournisseurs TERf-i, TERf2,..., TERfN estime alors en local s’il est en mesure, à l’instant où il reçoit la requête envoyée en S10, si les In the case of the second exemplary embodiment mentioned above, the adjustment variable may for example consist of a tolerance on the color Z initially entered. Each of the supplier terminals TERf-i, TERf 2 , ..., TERf N then estimates locally whether it is able, at the moment when it receives the request sent in S10, whether the
fournisseurs f-i, f2,..., fN identifiés sont aptes à répondre favorablement à la requête, en fonction de tout ou partie des informations contenues dans cette requête, des variables d’ajustement contenues dans cette requête et/ou éventuellement de variables d’ajustement échangées lors de ladite communication entre l’application APu et chacune des applications APf-i, APf2,..., APfN et/ou des éventuelles variables d’ajustement déjà acceptées par les fournisseurs de service. Une telle estimation est établie par calcul de probabilités considérant en entrée les informations contenues dans cette requête et les variables d’ajustement précitées. suppliers fi, f 2 , ..., f N identified are able to respond favorably to the request, depending on all or part of the information contained in this request, the adjustment variables contained in this request and / or possibly variables adjustment exchanged during said communication between the application APu and each of the applications APf-i, APf 2 , ..., APf N and / or any adjustment variables already accepted by the service providers. Such an estimate is established by calculating probabilities considering as input the information contained in this request and the aforementioned adjustment variables.
Selon le premier exemple de réalisation précité, l’estimation est basée par exemple : According to the first exemplary embodiment mentioned above, the estimate is based, for example:
- uniquement sur le montant de t euros mentionné dans la requête envoyée en S10,- only on the amount of t euros mentioned in the request sent in S10,
- sur le montant de t euros et sur une donnée de localisation du terminal TERu, telle que par exemple un rayon de j kilomètres autour du terminal TERu ; - on the amount of t euros and on a data item for the location of the terminal TERu, such as for example a radius of j kilometers around the terminal TERu;
- sur le montant de t euros, et/ou sur une donnée de localisation du terminal TERu, telle que par exemple un rayon de j kilomètres autour du terminal TERu et/ou une variable d’ajustement de plus ou moins 5% du montant de t euros. - on the amount of t euros, and / or on a location data of the terminal TERu, such as for example a radius of j kilometers around the terminal TERu and / or an adjustment variable of plus or minus 5% of the amount of t euros.
Selon le deuxième exemple de réalisation précité, l’estimation est basée par exemple : According to the second exemplary embodiment mentioned above, the estimate is based, for example:
- uniquement sur le type de produit : « voiture », le prix, la marque X, le modèle Y, la couleur Z de la voiture souhaitée ; - only on the type of product: "car", the price, the brand X, the model Y, the color Z of the desired car;
- sur le type de produit : « voiture », le prix, la marque X, le modèle Y, la couleur Z de la voiture souhaitée et/ou sur une donnée de localisation du terminal TERu, telle que par exemple un rayon de j kilomètres autour du terminal TERu et/ou une variable d’ajustement sur, par exemple, la couleur Z. Si la couleur Z est par exemple bleue, l’estimation est calculée en prenant en compte une autre couleur, par exemple la couleur grise et/ou la couleur noire. - on the type of product: "car", the price, the brand X, the model Y, the color Z of the desired car and / or on a location data of the terminal TERu, such as for example a radius of j kilometers around the terminal TERu and / or an adjustment variable on, for example, the color Z. If the color Z is for example blue, the estimate is calculated by taking into account another color, for example the color gray and / or the color black.
A l’issue de cette estimation, N-K fournisseurs, tel que K£N, peuvent abandonner la communication parce que soit ils ne disposent pas du produit souhaité, soit ils ne peuvent pas rendre le service souhaité, dans les conditions acceptées par ces fournisseurs au regard des conditions souhaitées par l’utilisateur UT. A cet effet, l’application APu reçoit (non représenté sur la figure 3) N-K messages de refus de fournir le produit ou le service souhaité en provenance des N-K applications correspondantes des N-K terminaux de fournisseur K+1 ,..., N. At the end of this estimate, NK suppliers, such as K £ N, can abandon the communication because either they do not have the desired product, or they cannot render the desired service, under the conditions accepted by these suppliers in the with regard to the conditions desired by the UT user. To this end, the application APu receives (not shown in Figure 3) N-K messages refusing to provide the desired product or service from the N-K corresponding applications from the N-K supplier terminals K + 1, ..., N.
En S1 1 , K applications APf-i, APf2,..., APfK envoient chacune une réponse à l’application APu, chaque réponse contenant les conditions de l’offre que peut proposer le fournisseur correspondant f-i, f2,..., f« et qui sont basées sur le calcul de l’estimation ci-dessus. In S1 1, K applications APf-i, APf 2 , ..., APf K each send a response to the application APu, each response containing the conditions of the offer that can be proposed by the corresponding supplier fi, f 2 ,. .., f “and which are based on the calculation of the estimate above.
En S12, l’application APu reçoit en arrière-plan chacune des K réponses contenant respectivement K offres du produit ou du service requis. En S13, est alors mise en oeuvre en arrière-plan une phase de négociation entre l’application APu et chacune des K applications APf-i, APf2,..., APfK, de manière à sélectionner au moins une offre de produit ou de service optimale. Cette offre est sélectionnée comme optimisant un compromis entre, d’une part, tout ou partie des informations contenues dans la requête envoyée en S10 et, d’autre part, au moins une donnée de localisation du terminal de communication TERu, telle que décrite plus haut, et/ou au moins une donnée temporelle associée à la requête envoyée en S10, dont des exemples ont déjà été décrits plus haut, et/ou encore au moins une variable d’ajustement telle que décrite plus haut. Au cours de la négociation, pour chaque offre envoyée à l’application APu par une application APf, considérée parmi K, l’application APu répond à l’offre en renvoyant à l’application APf, considérée, soit un message de refus, soit un message d’acceptation. Cet échange est itéré pour 1 <i£K. L’offre optimale est par exemple celle envoyée par l’application APf, du terminal de fournisseur TERf,. In S12, the application APu receives in the background each of the K responses respectively containing K offers of the required product or service. In S13, a phase of negotiation between the application APu and each of the K applications APf-i, APf 2 , ..., APf K is then implemented in the background, so as to select at least one product offer or optimal service. This offer is selected as optimizing a compromise between, on the one hand, all or part of the information contained in the request sent in S10 and, on the other hand, at least one data item for the location of the communication terminal TERu, as described above. top, and / or at least one temporal datum associated with the request sent in S10, examples of which have already been described above, and / or also at least one adjustment variable as described above. During negotiation, for each offer sent to the application APu by an application APf, considered among K, the application APu responds to the offer by sending back to the application APf, considered, either a refusal message, or an acceptance message. This exchange is iterated for 1 <i £ K. The optimal offer is for example that sent by the application APf, from the provider terminal TERf ,.
Toutes les offres auxquelles a répondu favorablement l’application APu peuvent être classées dans l’ordre allant de l’offre optimale à l’offre la moins optimale. All offers that the APu application has responded favorably can be ranked in order of best to least optimal offer.
En S14, l’application APu reçoit en arrière-plan l’offre de produit ou de service optimale. In S14, the APu application receives the optimal product or service offer in the background.
En S15, il est procédé à la commande de la restitution de l’offre optimale sur, par exemple, une interface de restitution du terminal TERu, telle que par exemple l’écran EC ou le haut-parleur HP de la figure 2. Selon un exemple de réalisation, une icône représentant de façon anonyme le fournisseur f, est affichée sur une carte de l’endroit où est situé le fournisseur f,, ce qui permet à l’utilisateur UT de situer grossièrement la localisation du fournisseur f,. De manière particulièrement avantageuse, aucune information personnelle sur le fournisseur f,, qu’il s’agisse de son nom, de son adresse, de l’identifiant de communication ICf, du terminal de fournisseur TERf,, etc... n’est affichée sur l’écran EC. Selon un autre exemple, une phrase du type : « le fournisseur f, est à 5km de chez vous au nord-ouest » est énoncée via le haut-parleur HP. Une telle phrase ne divulgue aucune information personnelle sur le fournisseur f,, qu’il s’agisse de son nom, de son adresse, de l’identifiant de communication ICf, du terminal de fournisseur TERf,, etc.. In S15, the control of the return of the optimal offer is carried out on, for example, a return interface of the terminal TERu, such as for example the screen EC or the loudspeaker HP of FIG. 2. According to an exemplary embodiment, an icon representing anonymously the supplier f, is displayed on a map of the location of the supplier f ,, which allows the user UT to roughly locate the location of the supplier f ,. In a particularly advantageous manner, no personal information on the supplier f ,, whether it be his name, his address, the communication identifier ICf, the supplier terminal TERf ,, etc ... is displayed on the EC screen. According to another example, a sentence of the type: "the supplier f, is 5km from your home to the north-west" is spoken via the loudspeaker HP. Such a sentence does not disclose any personal information about the provider f ,, whether it is his name, address, communication identifier ICf, provider terminal TERf, etc.
En S16, si l’utilisateur UT valide l’offre (« O » sur la figure 3), par exemple en appuyant sur une touche dédiée de l’écran EC ou en disant « OK » via le microphone MIC de la figure 2, un contrat de l’offre du produit ou service souhaité est généré par l’application APu selon des paramètres préprogrammés, un tel contrat étant considéré comme signé par l’utilisateur UT, mais ne comprenant à ce stade aucune données personnelles relatives à l’utilisateur UT. In S16, if the user UT validates the offer (“O” in FIG. 3), for example by pressing a dedicated key on the EC screen or by saying “OK” via the microphone MIC of FIG. 2, a contract for the offer of the desired product or service is generated by the application APu according to preprogrammed parameters, such a contract being considered as signed by the user UT, but not including at this stage any personal data relating to the user UT.
En S17, le contrat signé par l’utilisateur UT est envoyé en arrière-plan par In S17, the contract signed by the user UT is sent in the background by
l’application APu à l’application APf,. the APu application to the APf application ,.
Le terminal TERf, reçoit le contrat, et s’il est validé par le fournisseur f, selon les mêmes principes que ceux mis en oeuvre pour l’utilisateur UT, la génération d’une signature de contrat par le fournisseur f, est déclenchée via l’application APf,. A ce stade, le contrat ne comprend pas non plus de données personnelles relatives au fournisseur f,. The terminal TERf receives the contract, and if it is validated by the supplier f, according to the same principles as those implemented for the user UT, the generation of a contract signature by the supplier f, is triggered via the APf application ,. At this stage, the contract does not include any personal data relating to the supplier f ,.
En S18, le contrat signé par le fournisseur f, est envoyé en arrière-plan par In S18, the contract signed by supplier f, is sent in the background by
l’application APf, à l’application APu. APf application, to APu application.
En S19, le terminal TERu reçoit le contrat signé par le fournisseur f,. In S19, the terminal TERu receives the contract signed by the supplier f i.
En S20, des données personnelles relatives à l’utilisateur UT sont envoyées en arrière-plan au terminal TERf, selon une configuration prédéfinie. A l’issue de cet envoi, et selon cette configuration prédéfinie, les données personnelles de In S20, personal data relating to the user UT is sent in the background to the terminal TERf, according to a predefined configuration. At the end of this sending, and according to this predefined configuration, the personal data of
l’utilisateur UT sont restituées en S21 sur le terminal TERf,, de manière textuelle ou vocale. Il peut s’agir par exemple du nom et de l’adresse de messagerie électronique de l’utilisateur UT. En S20, le terminal TERu reçoit également en arrière-plan, en provenance du terminal TERf,, et selon une configuration prédéfinie, des données personnelles relatives au fournisseur f,. Selon cette configuration prédéfinie, il peut s’agir par exemple du nom, d’une adresse de messagerie électronique du the user UT are restored in S21 on the terminal TERf ,, in a textual or voice manner. For example, this could be the name and email address of the user UT. In S20, the terminal TERu also receives in the background, from the terminal TERf ,, and according to a predefined configuration, personal data relating to the supplier f i. Depending on this predefined configuration, it can be, for example, the name, an e-mail address of the
fournisseur f,, ainsi que l’adresse de visite de ce dernier. Selon cette configuration prédéfinie, les données personnelles du fournisseur f, qui ont été reçues sont restituées en S21 sur le terminal TERu, de manière textuelle, par exemple sur l’écran EC du terminal TERu, ou bien de manière vocale, au moyen du haut-parleur HP du terminal TERu. supplier f ,, as well as the visiting address of the latter. According to this predefined configuration, the personal data of the supplier f, which have been received are restored in S21 on the terminal TERu, in a textual manner, for example on the screen EC of the terminal TERu, or alternatively by voice, using the top - loudspeaker of the TERu terminal.
Si en S16, l’utilisateur UT ne valide pas l’offre (« N » sur la figure 3), par exemple en appuyant sur une touche dédiée de l’écran EC ou en disant « NON OK » via le microphone MIC, le procédé de commande retourne à l’opération S13 en vue de sélectionner l’une des offres restantes parmi K-1. La sélection est mise en oeuvre par itération dans l’ordre selon lequel les offres ont été triées, une itération étant effectuée tant qu’une nouvelle offre optimale n’est pas sélectionnée. Si aucune des offres n’est acceptée par l’utilisateur UT, selon un exemple de réalisation, la mise en relation établie en S13 prend fin. Le procédé de commande revient alors à l’opération de saisie S1 , où l’utilisateur UT est invité à saisir des informations complémentaires de celles saisies initialement en S1. Puis les opérations S2 et suivantes sont réitérées. Selon un autre exemple de réalisation, la mise en relation établie en S13 demeure, et le procédé de commande repasse en S10 où sont appliquées des variables d’ajustement préconfigurées sur : If in S16, the user UT does not validate the offer (“N” in figure 3), for example by pressing a dedicated key on the EC screen or by saying “NO OK” via the microphone MIC, the The ordering method returns to operation S13 to select one of the remaining offers among K-1. The selection is implemented by iteration in the order in which the offers were sorted, an iteration being performed until a new optimal offer is selected. If none of the offers is accepted by the user UT, according to an exemplary embodiment, the connection established in S13 ends. The control method then returns to the input operation S1, where the user UT is invited to input additional information to that initially input in S1. Then the S2 and following operations are repeated. According to another exemplary embodiment, the connection established in S13 remains, and the control method returns to S10 where pre-configured adjustment variables are applied to:
- tout ou partie des informations contenues dans la requête, et/ou - all or part of the information contained in the request, and / or
- une donnée de localisation du terminal de communication, et/ou - a location data of the communication terminal, and / or
- une donnée temporelle associée à la requête. - time data associated with the request.
Il va de soi que les modes de réalisation qui ont été décrits ci-dessus ont été donnés à titre purement indicatif et nullement limitatif, et que de nombreuses modifications peuvent être facilement apportées par l’homme de l’art, sans pour autant sortir du cadre de l’invention. D’autres applications de l’invention sont également possibles, telles que par exemple un système d’enchères électroniques ou encore un système de paiement via une application mobile téléchargée sur un terminal de It goes without saying that the embodiments which have been described above have been given purely as an indication and in no way limiting, and that numerous modifications can be easily made by those skilled in the art, without however departing from the framework of the invention. Other applications of the invention are also possible, such as for example an electronic auction system or a payment system via a mobile application downloaded to a terminal of
télécommunications. telecommunications.

Claims

REVENDICATIONS
1. Procédé de communication sécurisée adapté pour commander un produit ou un service au moyen d’un terminal de communication (TERu) associé à un identifiant de communication (ICu), comprenant ce qui suit, au niveau du terminal : 1. Secure communication method suitable for ordering a product or a service by means of a communication terminal (TERu) associated with a communication identifier (ICu), comprising the following, at the terminal level:
- envoyer (S2, S10) à un serveur (SER), via un réseau de communication (RC), une requête contenant des informations relatives à un produit ou à un service, - send (S2, S10) to a server (SER), via a communication network (RC), a request containing information relating to a product or a service,
- établir (S9) en arrière-plan une communication vers N terminaux associés respectivement à N identifiants de communication (N>1 ) (ICf-i, ICf2, - - - , ON), les N terminaux étant des terminaux de fournisseurs identifiés par le serveur comme étant aptes à fournir le produit ou le service en fonction de tout ou partie des informations contenues dans la requête, ladite communication étant établie en masquant l’identifiant de communication du terminal et les N identifiants de communication,- establish (S9) in the background a communication to N terminals associated respectively with N communication identifiers (N> 1) (ICf-i, ICf 2 , - - -, ON), the N terminals being terminals of identified suppliers by the server as being able to provide the product or service based on all or part of the information contained in the request, said communication being established by masking the communication identifier of the terminal and the N communication identifiers,
- au cours de la communication, recevoir (S14), en provenance d’au moins un terminal de fournisseur parmi au moins K, tel que 1 <K< N, une offre d’un produit ou d’un service correspondant auxdites informations, l’offre ayant été générée durant la communication. - during the communication, receiving (S14), from at least one supplier terminal among at least K, such as 1 <K <N, an offer of a product or a service corresponding to said information, the offer that was generated during the communication.
2. Procédé de communication sécurisée selon la revendication 1 , comprenant en outre : 2. A secure communication method according to claim 1, further comprising:
- commander (S15) la restitution de l’offre sur une interface du terminal, l’identifiant de communication dudit au moins un terminal de fournisseur ainsi que l’identification du fournisseur dudit au moins un terminal de fournisseur étant masqués lors de la restitution. - order (S15) the return of the offer on an interface of the terminal, the communication identifier of said at least one supplier terminal as well as the identification of the supplier of said at least one supplier terminal being masked during the return.
3. Procédé de communication sécurisée selon la revendication 1 ou la revendication 2, dans lequel en cas d’acceptation de l’offre : 3. A secure communication method according to claim 1 or claim 2, wherein in case of acceptance of the offer:
- envoyer (S20) des données d’identification de l’utilisateur du terminal audit au moins un terminal de fournisseur, - send (S20) identification data of the user of the terminal to at least one supplier terminal,
- recevoir (S20) des données d’identification de l’utilisateur dudit au moins un terminal de fournisseur. - receiving (S20) user identification data from said at least one provider terminal.
4. Procédé de communication sécurisée selon la revendication 1 ou la revendication 2, dans lequel en cas de refus de l’offre, poursuivre la communication (S10 ; S13), au cours de laquelle les actions de recevoir une offre et de commander la restitution de l’offre reçue sont itérées, tant qu’une offre n’est pas acceptée. 4. A secure communication method according to claim 1 or claim 2, wherein in case of refusal of the offer, continue the communication (S10; S13), during which the actions of receiving an offer and ordering the return. of the offer received are iterated, as long as an offer is not accepted.
5. Procédé de communication sécurisée selon l’une quelconque des revendications 1 à 4, dans lequel l’offre générée est sélectionnée comme optimisant un compromis entre, d’une part, tout ou partie des informations contenues dans la requête et, d’autre part, une donnée de localisation du terminal de communication et/ou une donnée temporelle associée à la requête. 5. Method of secure communication according to any one of claims 1 to 4, wherein the generated offer is selected as optimizing a compromise between, on the one hand, all or part of the information contained in the request and, on the other hand. part, a datum for locating the communication terminal and / or a time datum associated with the request.
6. Procédé de communication sécurisée selon l’une quelconque des revendications 1 à 5, dans lequel, au cours de la communication, le terminal reçoit, en provenance de respectivement N-K terminaux de fournisseur de produit ou de service identifiés par le serveur, N-K refus de fournir le produit ou le service correspondant à la requête. 6. A secure communication method according to any one of claims 1 to 5, wherein, during the communication, the terminal receives, from respectively NK terminals of product or service provider identified by the server, NK refusal. to provide the product or service corresponding to the request.
7. Procédé de communication sécurisée selon l’une quelconque des revendications 1 à 6, dans lequel l’offre de produit ou de service reçue au cours de la communication est générée en tenant compte d’au moins une variable d’ajustement de : 7. A secure communication method according to any one of claims 1 to 6, wherein the product or service offer received during the communication is generated taking into account at least one adjustment variable of:
- tout ou partie des informations contenues dans la requête, et/ou - all or part of the information contained in the request, and / or
- une donnée de localisation du terminal de communication, et/ou - a location data of the communication terminal, and / or
- une donnée temporelle associée à la requête. - time data associated with the request.
8. Terminal de communication sécurisée (TERu) adapté pour commander un produit ou un service, ledit terminal de communication étant associé à un identifiant de communication (ICu) et comprenant un processeur (PROC) qui est configuré pour mettre en oeuvre ce qui suit : 8. Secure communication terminal (TERu) suitable for ordering a product or a service, said communication terminal being associated with a communication identifier (ICu) and comprising a processor (PROC) which is configured to implement the following:
- envoyer à un serveur, via un réseau de communication (RC), une requête contenant des informations relatives à un produit ou à un service, - send to a server, via a communication network (RC), a request containing information relating to a product or a service,
- établir en arrière-plan une communication vers N terminaux associés respectivement à N identifiants de communication (N>1 ), les N terminaux étant des terminaux de fournisseurs identifiés par le serveur comme étant aptes à fournir le produit ou le service en fonction de tout ou partie des informations contenues dans la requête, ladite communication étant établie en masquant l’identifiant de communication du terminal et les N identifiants de communication, - Establish in the background a communication to N terminals associated respectively with N communication identifiers (N> 1), the N terminals being supplier terminals identified by the server as being able to provide the product or the service according to any or part of the information contained in the request, said communication being established by masking the communication identifier of the terminal and the N communication identifiers,
- au cours de la communication, recevoir en provenance d’au moins un terminal de fournisseur parmi au moins K, tel que 1 <K< N, une offre d’un produit ou d’un service correspondant auxdites informations, l’offre ayant été générée durant la communication. - during the communication, receiving from at least one supplier terminal among at least K, such as 1 <K <N, an offer of a product or a service corresponding to said information, the offer having been generated during the communication.
9. Programme d'ordinateur comportant des instructions de code de programme pour la mise en oeuvre du procédé de commande selon l’une quelconque des revendications 1 à 7, lorsqu'il est exécuté sur un ordinateur. 9. A computer program comprising program code instructions for implementing the control method according to any one of claims 1 to 7, when executed on a computer.
10. Support d'informations lisible par un ordinateur, et comportant des instructions d'un programme d'ordinateur selon la revendication 9. 10. Information medium readable by a computer, and comprising instructions of a computer program according to claim 9.
EP20732257.9A 2019-04-01 2020-03-20 Secure communication method suitable for ordering a product or a service using a communication terminal Pending EP3948752A1 (en)

Applications Claiming Priority (2)

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FR1903440A FR3094539A1 (en) 2019-04-01 2019-04-01 Anonymous ordering process for a product or service using a communication terminal
PCT/FR2020/050610 WO2020201663A1 (en) 2019-04-01 2020-03-20 Secure communication method suitable for ordering a product or a service using a communication terminal

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