DE102022103675A1 - Emergency assistance system and emergency assistance method for a vehicle - Google Patents

Abstract

The present disclosure relates to an emergency assistance system for a vehicle, comprising a passenger property determination module that is set up to determine at least one passenger property in relation to at least one vehicle occupant; an accident detection module configured to detect a vehicle accident; a user interface module configured to communicate with the at least one vehicle occupant; and an emergency management module configured to: control the user interface module to attempt to interact with the at least one vehicle occupant related to the vehicle accident when the accident detection module detects the vehicle accident; and based on a reaction of the at least one vehicle occupant to the interaction attempt to transmit the at least one passenger characteristic to at least one external unit.

Description

The present disclosure relates to an emergency assistance system for a vehicle, a vehicle with such an emergency assistance system, an emergency assistance method for a vehicle, and a storage medium for executing the emergency assistance method. The present disclosure relates in particular to communication of accident-related data to external entities such as rescue services, police, rescue services, insurance companies and/or other emergency contacts.

State of the art

Emergency call systems are often installed in modern vehicles these days, which enable a communication link between the vehicle and a rescue center when an emergency occurs. An example of such an emergency call system is the so-called "eCall" or "emergency call". eCall is an automatic emergency call system for motor vehicles prescribed by the European Union, which must be present in all new cars (new type registrations) since March 31, 2018. In particular, this emergency call system can automatically report a traffic accident to the standard European emergency number 112, with the aim of reducing the number of traffic fatalities thanks to the quick and targeted rescue measures.

However, eCall is limited in functionality and inflexible, which may result in delays and/or inconvenience in reporting emergencies and/or taking necessary action.

Disclosure of Invention

It is an object of the present disclosure to specify an emergency assistance system for a vehicle, a vehicle with such an emergency assistance system, an emergency assistance method for a vehicle and a storage medium for executing the emergency assistance method, which enable more efficient and flexible reporting and/or management of emergency situations.

This object is solved by the subject matter of the independent claims. Advantageous configurations are specified in the dependent claims.

According to an independent aspect of the present disclosure, an emergency assistance system for a vehicle, in particular a motor vehicle, is specified. The emergency assistance system includes a passenger property determination module that is set up to determine at least one passenger property in relation to at least one vehicle occupant; an accident detection module configured to detect a vehicle accident; a user interface module configured to communicate with the at least one vehicle occupant; and an emergency management module. The emergency management module is configured to trigger the user interface module to attempt to interact with the at least one vehicle occupant in relation to the vehicle accident when the accident detection module detects the vehicle accident; and based on a reaction of the at least one vehicle occupant to the interaction attempt to transmit the at least one passenger characteristic to at least one external unit.

According to the invention, passenger characteristics are recorded and, in an accident situation, are transmitted to an external unit based on a vehicle occupant's behavior and/or wishes, which are determined by an interaction attempt. In particular, contextual information relating to the vehicle occupant is captured and communicated to, for example, emergency services, police, recovery services, insurance, and/or other emergency contacts based on an interaction with the vehicle occupant. This enables more efficient and flexible reporting and/or handling of emergency situations.

The passenger property determination module and/or the accident detection module and/or the user interface module and/or the emergency management module can be implemented in a common software and/or hardware module. Alternatively, the passenger characteristic determination module and/or the accident detection module and/or the user interface module and/or the emergency management module can each be implemented in separate software and/or hardware modules.

The passenger property determination module is set up to determine the at least one passenger property in relation to the at least one vehicle occupant. For example, the passenger property determination module can determine at least one passenger property for a single vehicle occupant, such as a driver, and transmit it to the at least one external unit. In further specific embodiments, the passenger property determination module can determine corresponding passenger properties for two or more vehicle occupants, in particular all vehicle occupants, and transmit them to the at least one external unit.

Preferably, the at least one passenger characteristic is or includes a state of the at least one vehicle occupant. The condition in some embodiments may be a health condition such as "injured", "uninjured", "awake", "unconscious", "in pain" etc. However, the present disclosure is not limited to this and other vehicle occupant related and/or or descriptive information is transmitted to the at least one external entity, such as an identity, age, weight, health card data, etc.

The passenger property determination module preferably includes one or more sensors that are set up to detect the at least one passenger property. The one or more sensors may be selected from or consisting of the group consisting of a camera, a microphone and a biosensor.

The camera can, for example, capture image data of the at least one vehicle occupant, with the image data being evaluated using suitable analysis software in order to determine the at least one passenger property. For example, injuries, unconsciousness, etc. can be detected by analyzing the image data.

For example, the microphone can be an indoor microphone. The microphone can, for example, capture audio data from the at least one vehicle occupant, with the audio data being evaluated using suitable analysis software in order to determine the at least one passenger characteristic. For example, a state of health of the at least one vehicle occupant can be recognized based on the spoken language (e.g. sound image, content).

The biosensor can be a pulse sensor or heart rate sensor, for example. For example, the biosensor may capture biodata of the at least one vehicle occupant. In some embodiments, the biodata can be evaluated using suitable analysis software in order to determine the at least one passenger characteristic. For example, injuries, unconsciousness, etc. can be detected by analyzing the biodata. Alternatively, the biodata, such as a pulse, can be transmitted directly to the external unit as the at least one passenger property.

The accident detection module is set up to detect a vehicle accident. The crash detection module may detect the vehicle crash through at least one vehicle sensor, for example. The at least one vehicle sensor can be selected, for example, from the group comprising an acceleration sensor, an orientation sensor, an acoustic sensor (e.g. an interior microphone and/or an exterior microphone) and an optical sensor (e.g. an interior camera and/or an exterior camera), or which consists of it.

The user interface module is configured to communicate with the at least one vehicle occupant. In particular, the user interface module can comprise at least one output unit and at least one input unit. In some embodiments, the user interface module may include or be a touch-sensitive screen. For example, the touch-sensitive screen may be part of a vehicle's infotainment system. In addition or as an alternative, the at least one output unit and/or the at least one input unit can be set up for voice output or voice input. However, the present disclosure is not limited to the examples mentioned, and the output unit and/or the input unit may include touch-sensitive and/or mechanical buttons or switches.

In a further exemplary embodiment, the at least one output unit and/or the at least one input unit are provided by a mobile end device of the at least one vehicle occupant. The at least one output unit and/or the at least one input unit are preferably provided by a touch-sensitive screen of the mobile terminal device. The mobile end device can be connected to the emergency management module of the emergency assistance system via a wireless communication link, for example, in order to enable interaction with the at least one vehicle occupant.

The wireless communication connection between the vehicle and the mobile terminal is preferably a near-field connection, such as a Bluetooth connection or a WLAN connection. However, the present disclosure is not limited to these examples, and other communication links that enable connection between the vehicle and the mobile terminal may be used.

Preferably, the near-field connection, such as the Bluetooth connection or the WLAN connection, is provided through the vehicle and outside the vehicle. This allows the user to leave the vehicle without the connection between the mobile device and the vehicle being lost.

The term mobile terminal includes smartphones in particular, but also other mobile telephones or cell phones, personal digital assistants (PDAs), tablet PCs and all current and future electronic devices that are equipped with wireless communication technology. The term mobile terminal can also include hands-free devices that can be connected to the means of transportation, for example via Bluetooth, such as headphones.

A mobile end device is, for example, a device that is able to communicate in a mobile network via local networks or local area networks (LANs), such as wireless LAN (WiFi/WLAN), or via long-distance networks or wide area networks (WANs ) such as Global System for Mobile Communication (GSM), General Package Radio Service (GPRS), Enhanced Data Rates for Global Evolution (EDGE), Universal Mobile Telecommunications System (UMTS), High Speed Downlink/Uplink Packet Access (HSDPA, HSUPA) , Long-Term Evolution (LTE), or World Wide Interoperability for Microwave Access (WIMAX) to communicate wirelessly. Communication via other common or future communication technologies, e.g. 5G mobile radio systems, is possible.

The emergency management module is configured to communicate the at least one passenger property to the at least one external entity. The at least one external entity can be, for example, a central entity such as a server or a backend. In particular, the at least one external unit can be assigned to a rescue service, the police, a rescue service, an insurance company, a party to the accident or another person involved in the accident and/or another emergency contact.

The communication between the vehicle and the at least one external unit preferably takes place using a communication profile that is implemented in the vehicle and assigned to the vehicle. For example, the vehicle, and in particular the emergency assistance system, includes a communication module that is set up to communicate wirelessly using the communication profile in a mobile network. The communication module can be set up, for example, for communication based on the LTE (Long-Term Evolution) standard and/or the 5G standard. Communication via other common or future communication technologies is possible. However, the present disclosure is not limited to cellular standards and non-cellular standards may be used.

The communication profile is preferably a SIM profile, and in particular an eSIM profile. The SIM or eSIM (embedded subscriber identity module or built-in subscriber identity module) is a standardized method for securely embedding subscriber information in a module of a telecommunications device. Security and data confidentiality are crucial for communication using the eSIM. For this purpose, the module contains a standardized digital certificate. There are a large number of different certificates worldwide, with a specific type of eSIM only working with a specific type of certificate.

The emergency management module is preferably further set up to transmit additional information relating to the vehicle accident and/or a vehicle condition to the at least one external unit based on the reaction of the at least one vehicle occupant to the interaction attempt. In other words, not only occupant-related data can be transmitted to the at least one external unit, but also accident-related and/or vehicle-related data.

The information relating to the vehicle accident may include, for example, an accident location, acceleration before and/or during the accident, speed before and/or during the accident, type of accident (e.g. rear-end collision) and/or parties involved in the accident (e.g. license plates). . However, the present disclosure is not limited to this, and other information related to and/or descriptive of the vehicle accident may be communicated to the at least one external entity.

The vehicle condition information may relate to, for example, vehicle condition and/or damage (e.g., "yes" or "no", type of damage, extent of damage, etc.). However, the present disclosure is not limited to this, and other information related to and/or descriptive of the vehicle condition may be communicated to the at least one external unit.

Preferably, the data transmitted to the at least one external unit relating to passenger characteristics and/or the accident and/or the vehicle condition is selected from the group consisting of or consisting of text data, image data (e.g. photos and/or videos) and video data.

The emergency management module is preferably set up to design the interaction attempt with the at least one vehicle occupant based on a classification of the vehicle accident. The classification can be done, for example, in "minor accident" or "severe accident". However, the present disclosure is not directed to this limited and other suitable classifications can be defined and used.

In some embodiments, the classification can be based on at least one classification criterion. The at least one classification criterion can include, for example, an extent of damage to the vehicle and/or a state of health of the at least one vehicle occupant and/or a state of at least one other person involved in the accident and/or a number of persons involved in an accident and/or a number of vehicle occupants. The extent of the damage to the vehicle can be determined, for example, using on-board sensors.

Preferably, the interaction attempts are different for different classifications. For example, in the event of a minor accident, the at least one vehicle occupant can be asked whether he needs medical help (at all). In the event of a serious accident, on the other hand, direct and specific questions about injuries can be asked, with the answers then being transmitted to at least one external unit.

The emergency management module is preferably set up to control the user interface module in such a way that the attempted interaction includes asking the at least one vehicle occupant whether assistance is desired. For example, the at least one vehicle occupant can select between the “yes” and “no” buttons on a touch-sensitive screen. If user input is received from the at least one vehicle occupant indicating that assistance is desired ("yes"), the emergency management module may communicate the at least one passenger characteristic to the at least one external entity. However, if the user input indicates that no assistance is desired ("no"), the emergency management module cannot issue an emergency call and optionally give the vehicle occupant the opportunity to transmit certain information to the at least one external entity (e.g. an insurance company).

The emergency management module is preferably set up to control the user interface module in such a way that the interaction attempt includes an output of a timer which indicates that after its expiration the at least one passenger property is transmitted to the at least one external unit or a corresponding emergency call is made. For example, the timer can count backwards visually and/or acoustically from a specific time. For example, the specified time may be 2 minutes, 1 minute, or 30 seconds.

In some embodiments, the at least one occupant may select a cancel button on a touch-sensitive screen. If, in response to the timer, a corresponding user input is received from at least one vehicle occupant, for example on the "Cancel" button, the emergency management module cannot issue an emergency call and optionally give the vehicle occupant the opportunity to send certain information to the at least one external unit (e.g. an insurance company ) to transmit. If no corresponding user input is received in response to the timer, for example on the “Cancel” button, the emergency management module can transmit the at least one passenger characteristic to the at least one external unit or issue a corresponding emergency call.

Preferably, the user interface module is configured for a selection display configured to allow a user to select data to be transmitted to the at least one external entity and/or external entities to which the data is to be transmitted.

The selectable data may include the at least one passenger attribute, or may not include the at least one passenger attribute. For example, the user can select which passenger properties are to be transmitted in an emergency, e.g. to rescue services. In other embodiments, the passenger properties that are to be communicated to emergency services, for example, in the event of an emergency, can be predetermined and not configurable by the user.

In some embodiments, the post-accident selection screen may be displayed for a selection of data to be transmitted (e.g., upon timer cancellation). In other embodiments, the selection display can be displayed by a user before the accident, e.g. as part of a configuration of the vehicle and/or the emergency assistance system.

Preferably, the data that is to be transmitted to the at least one external unit and is displayed for selection on the selection display is selected from the group that includes an accident location, an acceleration before and/or during the accident, a speed before and/or during of the accident, a type of data to be transmitted (e.g. audio, photos, video, 3D video, etc.), driver data, occupant data and vehicle damage, or consists of it.

Preferably, the external units that are displayed for selection on the selection display are selected from the group that includes an emergency service, the police, a rescue service, a workshop, an insurance company, a party involved in an accident or other parties involved in an accident and/or another emergency contact (e.g an e-mail address that can be entered or has been entered in the selection display) comprises or consists of it.

The emergency management module is preferably set up to control the user interface module in such a way that the interaction attempt includes a request for information from at least one vehicle occupant. For example, the emergency management module can visually and/or acoustically request potentially relevant information from at least one vehicle occupant. The information requested may relate to an occupant condition and/or a vehicle condition and/or the vehicle accident, for example.

According to another independent aspect of the present disclosure, a vehicle is provided. The vehicle includes at least part of the emergency assistance system described in this document.

For example, the vehicle can include the entire emergency assistance system, ie the passenger property determination module, the accident detection module, the user interface module and the emergency management module. In another example, the vehicle may include the passenger characteristic determination module, the accident detection module, and the emergency management module, wherein the user interface module may be provided separate from the vehicle, such as by a vehicle occupant's mobile device.

The term vehicle includes cars, trucks, buses, mobile homes, motorcycles, etc., which are used to transport people, goods, etc. In particular, the term includes motor vehicles for passenger transport.

According to a further independent aspect of the present disclosure, an emergency assistance method is specified. The emergency assistance method includes determining at least one passenger characteristic in relation to at least one vehicle occupant; detecting a vehicle accident; performing an interaction attempt with at least one vehicle occupant in relation to the vehicle crash when the vehicle crash is detected; and communicating the at least one passenger attribute to at least one external entity based on a response of the at least one vehicle occupant to the interaction attempt.

The emergency assistance method can implement the aspects of the emergency assistance system described in this document.

According to another independent aspect of the present disclosure, a software (SW) program is provided. The SW program can be set up to run on one or more processors, and thereby to carry out the emergency assistance method described in this document.

According to another independent aspect of the present disclosure, a storage medium is provided. The storage medium can include a SW program which is set up to be executed on one or more processors and thereby to execute the emergency assistance method described in this document.

According to a further independent aspect of the present disclosure, software with program code for carrying out the emergency assistance method is to be executed when the software runs on one or more software-controlled devices.

According to a further independent aspect of the present disclosure, an emergency assistance system for a vehicle is specified. The emergency assistance system includes one or more processors that are set up to thereby execute the emergency assistance method described in this document.

A processor or a processor unit is a programmable arithmetic unit, i.e. a machine or an electronic circuit that controls other elements according to the commands given and thereby advances an algorithm (process).

character list

• 1 schematisch ein Fahrzeug mit einem Notfallassistenzsystem gemäß Ausführungsformen der vorliegenden Offenbarung,
• 2 ein Flussdiagram eines Notfallassistenzverfahrens gemäß Ausführungsformen der vorliegenden Offenbarung,
• 3A und 3B schematisch Anzeigen eines Notfallassistenzsystem gemäß Ausführungsformen der vorliegenden Offenbarung, und
• 4 eine Auswahlanzeige eines Notfallassistenzsystems gemäß Ausführungsformen der vorliegenden Offenbarung.

Exemplary embodiments of the disclosure are shown in the figures and are described in more detail below. Show it:

• 1 schematically a vehicle with an emergency assistance system according to embodiments of the present disclosure,
• 2 a flowchart of an emergency assistance method according to embodiments of the present disclosure,
• 3A and 3B schematic displays of an emergency assistance system according to execution forms of the present disclosure, and
• 4 a selection display of an emergency assistance system according to embodiments of the present disclosure.

Embodiments of the Disclosure

Unless otherwise noted, the same reference symbols are used below for the same elements and those with the same effect.

1 1 schematically shows a vehicle 10 with an emergency assistance system 100 according to embodiments of the present disclosure. The vehicle 10 may be an automobile.

The emergency assistance system 100 includes a passenger property determination module 110 which is set up to determine at least one passenger property in relation to at least one vehicle occupant; an accident detection module 120 configured to detect a vehicle accident; a user interface module 130 configured to communicate with the at least one vehicle occupant; and an emergency management module 140. The emergency management module 140 is configured to trigger the user interface module 130 to attempt to interact with the at least one vehicle occupant in relation to the vehicle accident when the accident detection module 120 detects the vehicle accident; and to transmit the at least one passenger characteristic to at least one external unit 20 based on a reaction of the at least one vehicle occupant to the interaction attempt.

For example, the passenger property determination module 110 can determine the at least one passenger property for a single vehicle occupant, such as a driver, and transmit it to the at least one external unit 20 . In further specific embodiments, the passenger property determination module 110 can determine corresponding passenger properties for two or more vehicle occupants, in particular all vehicle occupants, and transmit them to the at least one external unit 20 .

For example, the at least one passenger characteristic may be a condition of the at least one vehicle occupant. The condition, in some embodiments, may be a health condition, such as "injured", "uninjured", "awake", "unconscious", "in pain", etc.

The condition of the at least one vehicle occupant can be determined in a variety of suitable ways. For example, the passenger property determination module 110 may include one or more sensors configured to detect the at least one passenger property. The one or more sensors may be selected from or consisting of the group consisting of a camera, a microphone and a biosensor. For example, injuries, unconsciousness, etc. can be detected by analyzing image data, audio data and/or biodata.

In some embodiments, the emergency management module 130 may be further configured to transmit additional information related to the vehicle crash and/or a vehicle condition to the at least one external entity 20 based on the reaction of the at least one vehicle occupant to the interaction attempt. The information related to the vehicle accident may include, for example, an accident location, acceleration before and/or during the accident, speed before and/or during the accident, type of accident (e.g., rear-end collision), and/or parties involved in the accident. The vehicle condition information may relate to, for example, vehicle condition and/or damage (e.g., "yes" or "no", type of damage, extent of damage, etc.).

In some embodiments, the at least one external entity 20 may be a central entity such as a server or backend. In particular, the at least one external unit 20 can be assigned to a rescue service, the police, a rescue service, an insurance company, a party involved in an accident or another person involved in an accident and/or another emergency contact.

The communication between the vehicle 10 and the at least one external unit 20 can take place via a communication link 1 and using a communication profile. For example, the vehicle 10, and in particular the emergency assistance system 100, includes a communication module (not shown) that is set up to communicate using the communication profile in a mobile network wirelessly. The communication module can be set up, for example, for communication based on the LTE (Long-Term Evolution) standard and/or the 5G standard. In some embodiments, the communication profile may be a SIM profile, and in particular an eSIM profile.

2 FIG. 2 shows a flowchart of an emergency assistance method 200 according to embodiments of the present disclosure. The emergency assistance method 200 can be implemented by appropriate software that can be executed by one or more processors (eg a CPU).

In block 205, the vehicle continuously collects data relating to, for example, the number of passengers in the vehicle, age, identities, health card data, etc.

In block 210, an accident is detected, for example, by acceleration sensors, orientation sensors, acoustic sensors and/or visual sensors.

In block 215, information such as the classification of the accident, the damaged vehicle parts and the number of occupants and/or their current state of health are collected and/or analyzed.

At block 220, a determination is made as to whether the accident was serious and/or the occupants potentially need medical assistance.

If it is determined at block 220 that the accident was severe, then at block 225 a timer may be started. The vehicle occupants can be given the opportunity to stop the timer by means of a user interface. An example timer is in 3A shown.

If the timer is not stopped at block 225, at block 230 emergency services may be contacted, for example.

In block 235, relevant accident data (e.g. location, severity, number of occupants and/or state of health) are then communicated, e.g. to the rescue services and/or other third parties.

If the timer is stopped at block 225, the emergency assistance method proceeds to block 240, described later.

If it is determined in block 220 that the accident was not serious or light, the vehicle occupants can be asked in block 240 by means of a user interface whether assistance is desired. For example, the at least one vehicle occupant can select between the “yes” and “no” buttons on a touch-sensitive screen, as exemplified in 3B is shown.

If the vehicle occupant selects "yes" in block 240, e.g. emergency services can be contacted in block 230 and relevant accident data (e.g. location, severity, number of occupants and/or state of health) can be communicated to e.g. the emergency services and/or other third parties in block 235.

However, if the occupant selects "no" at block 240, then at block 245 the occupants may be given the option to share certain information with third parties via the user interface. An example of such a selection display is shown in 4 shown.

4 4 shows a selection display 400 of an emergency assistance system according to embodiments of the present disclosure.

In some embodiments, the user interface module may be configured to display a selection screen 400 . The selection display 400 is configured to allow a user to select data to be transmitted to the at least one external entity and/or external entities to which the data is to be transmitted.

The selection display can be displayed after the accident for a selection of data to be transmitted and external units, as in the example 4 is shown. In other embodiments, the selection display can be displayed by a user before the accident, for example as part of a configuration of the vehicle and/or the emergency assistance system.

In some embodiments, the data to be transmitted to the at least one external entity and displayed for selection on the selection display 400 includes an accident location, an acceleration before and/or during the accident, a speed before and/or during the accident , a type of data to be transmitted (e.g. audio, photos, video, 3D video, etc.), driver data, occupant data, vehicle damage and other accident participants (e.g. a number plate of an accident opponent).

In addition or as an alternative, the external units that are displayed for selection on the selection display can be a rescue service, a towing service, the police, a rescue service, a workshop, an insurance company, the other party involved in an accident or other parties involved in the accident and/or another emergency contact (e.g. a email address that can be entered in the selection display).

According to the invention, passenger characteristics are recorded and, in an accident situation, are transmitted to an external unit based on a vehicle occupant's behavior and/or wishes, which are determined by an interaction attempt. In particular, contextual information relating to the vehicle occupant is captured and communicated to, for example, emergency services, police, recovery services, insurance, and/or other emergency contacts based on an interaction with the vehicle occupant. This means that an effi more efficient and flexible reporting and/or management of emergency situations.

Although the invention has been illustrated and explained in more detail by means of preferred exemplary embodiments, the invention is not restricted by the disclosed examples and other variations can be derived therefrom by a person skilled in the art without departing from the protective scope of the invention. It is therefore clear that a large number of possible variations exist. It is also understood that the exemplary embodiments given are really only examples and should not be construed as limiting in any way the scope, applications or configuration of the invention. Rather, the preceding description and the description of the figures enable the person skilled in the art to concretely implement the exemplary embodiments, whereby the person skilled in the art, knowing the disclosed inventive concept, can make a variety of changes, for example with regard to the function or the arrangement of individual elements mentioned in an exemplary embodiment, without having to Leaving the scope of protection defined by the claims and their legal equivalents, such as further explanations in the description.

Claims (10)

Emergency assistance system (100) for a vehicle (10), comprising: a passenger property determination module (110) that is set up to determine at least one passenger property in relation to at least one vehicle occupant; an accident detection module (120) configured to detect a vehicle accident; a user interface module (130) configured to communicate with the at least one vehicle occupant; and an emergency management module (140) arranged to: control the user interface module (130) to attempt to interact with the at least one vehicle occupant in relation to the vehicle accident when the accident detection module (120) detects the vehicle accident; and to transmit the at least one passenger property to at least one external unit (20) based on a reaction of the at least one vehicle occupant to the interaction attempt. The emergency assistance system (100) after claim 1 , wherein the emergency management module (140) is further configured to transmit information relating to the vehicle accident and/or a vehicle condition to the at least one external unit (20) based on the reaction of the at least one vehicle occupant to the interaction attempt. The emergency assistance system (100) after claim 1 or 2 , wherein the emergency management module (140) is set up to design the interaction attempt with the at least one vehicle occupant based on a classification of the vehicle accident, in particular wherein the interaction attempts are different for different classifications. The emergency assistance system (100) according to one of Claims 1 until 3 , wherein the emergency management module (140) is set up to control the user interface module (130) in such a way that the interaction attempt includes a question to the at least one vehicle occupant as to whether assistance is desired, in particular wherein the emergency management module (140) is set up to transmit a passenger characteristic to the at least one external entity (20) when user input is received from the at least one vehicle occupant indicating that assistance is desired. The emergency assistance system (100) according to one of Claims 1 until 4 , wherein the emergency management module (140) is set up to control the user interface module (130) in such a way that the interaction attempt includes an output of a timer which indicates that after its expiration the at least one passenger property is transmitted to the at least one external unit (20). , in particular wherein the emergency management module (140) is configured not to transmit the at least one passenger characteristic to the at least one external unit (20) if a corresponding user input is received from the at least one vehicle occupant in response to the timer. The emergency assistance system (100) according to one of Claims 1 until 5 , wherein the user interface module (130) is set up for a selection display which is configured to give a user a selection of data to be transmitted to the at least one external unit (20) and/or a selection of external units to which the Data to be transmitted allows. The emergency assistance system (100) according to one of Claims 1 until 6 , wherein the emergency management module (140) is set up to control the user interface module (130) in such a way that the interaction attempt includes a query for information, in particular the queried information relating to an occupant state and/or a vehicle state and/or the vehicle accident. Vehicle (10), in particular motor vehicle, comprising the emergency assistance system (100) according to one of Claims 1 until 7 . Emergency assistance procedures (200) comprising: determining (205) at least one passenger characteristic related to at least one vehicle occupant; detecting a vehicle accident (210); performing (225, 240) an interaction attempt with at least one vehicle occupant in relation to the vehicle accident when the vehicle accident is detected; and Transmitting (235) the at least one passenger characteristic to at least one external entity based on a reaction of the at least one vehicle occupant to the interaction attempt. Storage medium comprising a software program that is set up to be executed on one or more processors, and thereby according to the emergency assistance method (200). claim 9 to execute.

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