CN1744124A - Network self-helf service system and its purchase-delivery method - Google Patents
Network self-helf service system and its purchase-delivery method Download PDFInfo
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- CN1744124A CN1744124A CN 200510021714 CN200510021714A CN1744124A CN 1744124 A CN1744124 A CN 1744124A CN 200510021714 CN200510021714 CN 200510021714 CN 200510021714 A CN200510021714 A CN 200510021714A CN 1744124 A CN1744124 A CN 1744124A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0603—Catalogue ordering
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/08—Payment architectures
- G06Q20/12—Payment architectures specially adapted for electronic shopping systems
Abstract
The system includes an ordering center, self-help delivery terminal, user terminals, balancing system of bank, and self-help service center. User terminals and balancing system of bank are connected to the ordering center respectively. Collecting ordering information input by users as well as authentication information of ID, user terminals up loads the collected information to the ordering center and receives information returned back from the ordering center. Collecting authentication information of ID input from user, self-help delivery terminal outputs product ordered by user after the ordering center authenticates ID of user. Information of transaction provided by the system is transparent. Procedure of transaction does not need salesperson to participate in. the invention lowers cost for selling and delivering tickets. User can obtain automatic, quick and convenient service from self-help delivery terminal.
Description
[technical field]
The present invention relates to a kind of self-service network system and order delivery method.
[background technology]
In all kinds of Ticketing Centres and all kinds of service product of ordering by the internet, prior art adopts basically by phone, mobile phone, internet and collects the demand of client to Related product, for example: order air ticket, order the hotel, order the sight spot admission ticket, order tickets for competition etc., demand is notified to related proxy merchant or product supplier by call center or even artificial mode, reinforms the consumer after obtaining confirming.Along with development, the division of labor of entire society are more and more thinner, relevant service product is more and more, and the cost of artificial treatment business is increasing.For example: give client or client with ticket and get tickets voluntarily and will strengthen both sides' cost, require the consumer to remember that delivery authentication password (order number) has increased the burden of consumption, has hindered professional expansion.The business opportunity that travelling outdoors more and more go on business, live the hotel, have a meal, amusement and leisure are a large amount of has been created fair margin of profit for many businessmans.
Existing self-service payment terminal still is the pattern of on-the-spot consumption, and both parties conclude the business face to face, and just the seller is a self-service payment terminal, no longer is ticket seller or shop-assistant.The buyer hands over money, seller's supply of material, and transaction is once finished in terminal.For example, some self-service booking terminals are arranged now, but this terminal needs the client scene of taking time, the client knows just that at the scene can own needed ticket, admission ticket etc. buy, if ticket is arranged, the purchase of then prompting cash, this with go the ticket counter no substantive difference of buying tickets.Though as mentioned above, the client can order by modes such as phone, online, mobile phones, and this has only finished the client to the information transmission of serving businessman, can't solve service provider to client's the reservation commodity or the payment of service; This shopping on net still needs to order the people gets tickets to ticket counter, or sends someone to send ticket by serving businessman, and payment also needs to finish face to face.
Therefore, there are following problem and shortcoming in the existing solution:
1. convenient inadequately on the convenience of buying service product, need just to know whether then and there and can strike a bargain, can't really embody the convenience of self-service purchase;
2. using on the product conveniently inadequately, needing service provider to send ticket or client to get tickets voluntarily etc.;
3. when service provider send ticket or client to get tickets voluntarily, there is not effective subscribing voucher, the authentication inconvenience; Perhaps need both sides to check subscribing voucher or delivery authentication password, waste time and energy, also might get nowhere and cause to pay because the client forgets the delivery authentication password or loses subscribing voucher.
4. cause gathering or clearing difficulty owing to effectively do not buy and consume checking;
5. the voucher of effectively not concluding the business causes honesty issue, for example: ordered the hotel and do not gone to move in;
6. there are not unified voucher affirmation and disposal system to cause professional single treatment effeciency low.
[summary of the invention]
Purpose of the present invention is exactly in order to overcome above the deficiencies in the prior art part, and more fully self-help serving system and order delivery method of a kind of convenient, quick, efficient, function is provided.
For achieving the above object, the present invention proposes a kind of self-service network system, comprise order center, self-service payment terminal, client terminal, described self-service terminal, client terminal are connected with described order center respectively, described client terminal is gathered ordering information, is ordered authentication information, be uploaded to described order center, and receive the information that order center is returned; Authentication information is ordered in described self-service payment terminal collection, after the authentication by described order center or self-service payment terminal, and ordering products of delivering to customer automatically or service.
Above-mentioned self-service network system also comprises the bank settlement system, and described bank settlement system is connected with described order center.
Above-mentioned self-service network system, described order center comprises the product subscription service system, described product subscription service system comprises system management module, AIM, product or service database, security of system module, described product subscription service system is connected with described client terminal by the security of system module, and described ticketing service or product service center, product or service database are connected with described system management module respectively.Described order center also comprises ticketing service or product service center, is connected with described product subscription service system, is used to provide specific products or service by trade classification.
Above-mentioned self-service network system, described product subscription service system also comprises payment gateway and settlement module, described payment gateway and settlement module one end are connected with described system management module, and the described payment gateway and the settlement module other end are connected with described bank settlement system.
Described client terminal can be mobile phone, fixed telephone, computing machine, is connected with order center, and connected mode comprises: mobile telephone network access, the access of PSTN public phone network, INTERNET network insertion, LAN (Local Area Network) access, RS232, RS485.
Above-mentioned self-service network system, described self-service payment terminal comprises CPU (central processing unit), the communication module, the card reader that are connected with described CPU (central processing unit) respectively, and described communication module comprises one or more in SMS module, wireless communication module, network communication module, RS232 communication module, the RS485 communication module.Described self-service payment terminal also comprises automatic card dispenser, bill printer, keyboard, display, is connected with described CPU (central processing unit) respectively.
The present invention proposes a kind of order delivery method of self-service network system simultaneously, comprise the steps: A) the client terminal collection comprises the ordering information of ordering people's identity authentication information; B) be uploaded to order center; C) order center is accepted order, handles, and forms record; D) order center is returned confirmation to client terminal; E) collection of self-service payment terminal comprises the delivery authentication information of ordering people's identity authentication information; F) system comprises the delivery authentication of ordering the authentication of people's identity; G) the self-service payment terminal product or the service of delivering to customer to subscribe.
The order delivery method of above-mentioned self-service network system also comprises order record data down transmission process: described order center is given self-service payment terminal appointment or specific with the order record data down transmission that generates.
The order delivery method of above-mentioned self-service network system, described step F) in the delivery authentication process comprise: with the delivery authentication information uploading to order center, order center search records, the product of checking identity and reservation or information on services, order center is assigned confirmation and output products instruction to self-service payment terminal; Or described self-service payment terminal retrieval is checked the product or the information on services of identity and reservation by the order record database that described order center passes down in advance.
The order delivery method of above-mentioned self-service network system, steps A) ordering information of client terminal collection comprises the delivery authentication sign indicating number of this order that is set up on their own by the client; Step e) the delivery authentication information of self-service payment terminal collection comprises this delivery authentication sign indicating number; Step F) comprises checking in the delivery authentication that system carries out to this delivery authentication sign indicating number.
The order delivery method of above-mentioned self-service network system, step D) order center is returned the delivery authentication sign indicating number of this order that comprises in the confirmation that order center generates to client terminal; Step e) the delivery authentication information of self-service payment terminal collection comprises this delivery authentication sign indicating number; Step F) comprises checking in the delivery authentication that system carries out to this delivery authentication sign indicating number.
The order delivery method of above-mentioned self-service network system, described order people's identity authentication information comprises: Mobile Directory Number, gather by the SMS module or the wireless communication module of self-service payment terminal; ID (identity number) card No. or bank's card number are gathered by the IC-card card reader of self-service payment terminal; Bank Account Number or bank's card number are gathered by the magnetic stripe card card reader of self-service payment terminal.
The order delivery method of above-mentioned self-service network system, the access way of described client terminal access order center comprises one or more among radio communication access, INTETNET access, the access of pstn telephone net, LAN (Local Area Network) access, RS232, the RS485.
The order delivery method of above-mentioned self-service network system, the access way of self-service payment terminal access order center comprises one or more in radio communication access, INTETNET access, the access of pstn telephone net; Or self-service payment terminal inserts order center by comprising one or more following modes: LAN (Local Area Network) inserts, RS232 inserts, RS485 inserts.
The order delivery method of above-mentioned self-service network system, described step G) in, the product that self-service payment terminal delivers to customer to subscribe or the process of service comprise: by the bill or the information of bill printer output client order; Or the magnetic card or the IC-card that have appointment usable range, rights of using by automatic card dispenser output; Or send all-clear, open banister or remove the gate inhibition.
The order delivery method of above-mentioned self-service network system, also comprise payment process: the authentication information of described client terminal collection comprises client's bank card or Bank Account Number information, after order center is accepted to order, form Payment Request, send the clearing notice by payment gateway and settlement module to the bank settlement system, and receive the settlement process result of bank settlement system.
The order delivery method of above-mentioned self-service network system also comprises payment process: in described step e) after, described self-service payment terminal will collect orders bank card or the Bank Account Number information that comprises in people's identity authentication information, is uploaded to order center; Or order center is utilized bank card or the Bank Account Number information of this client in the order record; Order center forms Payment Request, sends the clearing notice by payment gateway and settlement module to the bank settlement system, and receives the settlement process result of bank settlement system.
Owing to adopted above scheme, brought following technique effect:
Reduce the transaction cost of entire society: because the Transaction Information that system of the present invention provides is transparent, do not need the sales force to participate in the process of exchange, save human resources, reduce human cost, the client need not to take time energy to on-the-spot purchase, service provider also need not to drop into manpower and materials and makes up home-delivery center, reduces ticketing service (selling and buy train ticket, air ticket, sight spot admission ticket etc.) and serves production marketing and the cost of payment (for example: reserving hotel, register, attend the show).The client directly obtains ordered product or service on self-service payment terminal, pay robotization, quick and easy.
Minimizing causes the cost waste because of information lacks: by new technological means, with all kinds of Ticketing Centres and the unified and standardization of service product resource, and the further blindness waste of the social cost brought of exploitation and transparence, reduction information asymmetry, for example the client has or not under the situation of ticket not knowing, goes to the station to buy tickets.
Realize all-purpose card truly: increase the value-added service of bank card, I.D. and mobile phone, realize the all-purpose card on service industry and the banking industry practical significance, promptly use bank card and I.D. can buy all kinds of ticketing services and service product, and obtain relevant ticketing service and service automatically by this card or ID card verification, significantly improve all kinds of payment of bank card ratios, reduce cash and use.
Improve all kinds of service industries portfolio: by unified channel and acquisition of information and promoting service, and the high performance automatic trade matching of system, reduce the rate of empty ride of the vehicles such as train, flight, long-distance car, for flow of personnel, the flow direction provide reference, rational distribution is made in flow of personnel by known in advance demand.Improve the portfolio of service industries such as hotel, food and drink, sight spot simultaneously.
Improve ease for use, convenience and the reliability of the service of all kinds of service industries: in traditional business, the consumer buys in the similar service, obtain voucher (all kinds of bill), keeping and use on the business such as voucher or returned ticket very inconvenient, the centre have a large amount of manual service, efficient low, make mistakes easily and service quality is difficult ensures, by the agent point, the internet is self-service, mobile phone is self-service etc., and mode buys and ease for use, convenience and the Ke Gao of the whole industry of consumption service, raising.Be applied to the self-service of hotel and register, also improve the efficient and the class in hotel greatly.
Effectively hit and fake and the ticket re-selling behavior: have a large amount of fraud (false ticket, air ticket, admission ticket) behavior in the present society, lead the consumer into a trap, bring massive losses to relevant departments simultaneously, after such service and I.D., bank card, Mobile Directory Number binding, utilize technological means of the present invention when booking, carry out authentication, can reduce false tickets, hit and fry ticket.
[description of drawings]
Also the present invention is described in further detail in conjunction with the accompanying drawings below by specific embodiment.
Fig. 1 is a system architecture synoptic diagram of the present invention.
Fig. 2 is the schematic flow sheet that the present invention is applied as the railway ticket E-ticketing system.
Fig. 3 is the schematic flow sheet that the present invention is applied as the sight spot self-help serving system.
Fig. 4 is applied as the schematic flow sheet that hotel self-service is moved in system for the present invention.
Fig. 5 is the self-service payment terminal connection diagram that the present invention is applied as the sight spot self-help serving system.
Fig. 6 is the self-service payment terminal structure theory diagram among the present invention.
Fig. 7 is a kind of central processing module structural representation that the self-service payment terminal among the present invention adopts.
[embodiment]
System of the present invention as shown in Figure 1, invention proposes a kind of self-service network system, comprise order center, self-service payment terminal 9, client terminal, bank settlement system 11, self-service terminal, client terminal, bank settlement system are connected with order center respectively, client terminal is gathered ordering information, the order authentication information of client's input, be uploaded to order center, and receive the information that order center is returned; Self-service payment terminal is gathered the order authentication information of client's input, after the authentication by order center, and output client's ordering products.Order center comprises product subscription service system, ticketing service or product service center 8; The product subscription service system comprises system management module 6, AIM 5, security of system module 4, product or service database 7, payment gateway and settlement module 10; The product subscription service system inserts public data network by the security of system module, ticketing service or product service center, product or service database, payment gateway and settlement module are connected with system management module respectively, and payment gateway and settlement module are connected with the bank settlement system.
Below with regard to main problem concrete technical scheme is described: voucher problem, i.e. subscriber's Verify Your Identity questions:
To adopt the voucher that to discern this consumer to comprise: I.D., bank card, Mobile Directory Number, after transaction is finished, ordering information is bundled on the authentication sign that this consumer selectes, because such article consumer generally carries and use and unique, authenticating identity uses so can be used as the voucher of both parties' approval effectively.
Payment problem:
Because the consumer payment fund just can in time be tied to bill and service on effective voucher of this consumer's appointment, the consumer has given up the misgivings of payment, i.e. payment just can obtain product as early as possible, as bill or hotel room etc., the consumer can, be ready timely payment to solve payment problem.
The registration validation problem:
Two kinds of patterns are supported in order and authentication, artificial mode and fully automatic mode, and artificial mode can adopt the perfect instrument or the bank card of artificial examination consumption; Fully automatic mode adopts self-service payment terminal of the present invention to gather as the ID (identity number) card No. of ordering people's identity authentication information, Mobile Directory Number or brush bank card, and self-aided terminal is gathered the delivery authentication sign indicating number simultaneously, obtains bill and service.The delivery authentication sign indicating number can the people sets up on their own or generate and notify the client by order center by ordering.This type of information adopts encryption and decryption technique, the security of guaranteeing to leave in the information in the equipment simultaneously.
The clearing problem:
System obtains the number of the account of withholing of user's bank card information or other payment information such as cellular telephone rate, and deposit by system encryption, reimbursement and payment are with very convenient, pass through the settlement of transactions platform simultaneously between consumer, commission merchant, the service provider, carry out settlement of transactions, withhold agreement through withholding with signings such as bank, mobile-phone carriers, and mode settlement of transactions robotizations more such as Web bank and payment gateway.The clearing of withholing can be carried out after order center is successfully accepted the order of client terminal immediately, the clearing of also just withholing when the product that can deliver to customer to order in self-service payment terminal or service.
Payment process is: the authentication information of client terminal collection comprises client's bank card or Bank Account Number information, after order center is accepted to order, form Payment Request, send the clearing notice by payment gateway and settlement module to the bank settlement system, and receive the settlement process result of bank settlement system.
Or payment process: self-service payment terminal will collect orders bank card or the Bank Account Number information that comprises in people's identity authentication information, is uploaded to order center; Or order center is utilized bank card or the Bank Account Number information of this client in the order record; Order center forms Payment Request, sends the clearing notice by payment gateway and settlement module to the bank settlement system, and receives the settlement process result of bank settlement system.
Solving the technology of the present invention problem comprises the technical scheme that adopts: Internet technology, database technology, hardware and software encryption and decryption technique, embedded technology, IC-card magnetic card technique, mobile communication technology, bank settlement and payment gateway technology, gate passage control technology, information security technology, virus proof tech, data storage and redundancy technique, this class technology all have very ripe, feasible specific embodiments.
● Internet technology, collect all kinds of needs (ticketing service and service) by the internet input;
● database technology, preserve and handle all kinds of demands, and the sequence information to be verified of depositing encryption;
● software and hardware encryption and decryption technique: authenticating user identification, sensitive data encrypted transmission, order encryption and decryption verification, all kinds of processing that needs encryption and decryption data;
● embedded technology, verification msg are handled and the driving of related hardware comprises display, passageway gate machine, reaches host communication etc.;
● the IC-card magnetic card technique, read IC-card ID (identity number) card information or bank card information, number is encrypted produced identifying code;
● mobile communication technology, handle mobile order and notify the client by mobile communication modules such as GSM, GPRS, CDMA and sms technique, mobile phone value-added service is provided;
● bank settlement and payment gateway technology solve the clearing between client's payment and commission merchant, the service provider;
● gate passage control technology, pass through by the clearance of native system authentication rear drive gate;
● information security technology, the protection system sensitive information is not illegally usurped;
● virus proof tech, protection system are not caused service to pause by virus infections;
● data storage and redundancy technique, guarantee data integrity and correct.
Customer's representative's terminal 1
Offer agential application program with its cooperation by Ticketing Centre, be used for all kinds of tickets that the commission merchant sells Ticketing Centre, system adopts distributed frame, supports online and off line is used, and transmits and the reception data by encryption method.
PC 2:
System provides and orders the website, handles the booking demand of a large amount of internets, and the website emphasis solves two problems, payment problem and proof of purchase's problem, and payment problem adopts payment interface such as Web bank and payment gateway, also can the transfer accounts account of appointment of ticket-buyer.Proof of purchase can select Mobile Directory Number, ID (identity number) card No., bank's card number one of any.Simultaneously can stipulate to get tickets according to the time, need the correct delivery authentication sign indicating number of input can get bill.
Mobile phone 3:
Any product all has unique product subscription code in system, and the client downloads mobile telephone application, and the product subscription code and the corresponding information that indicate appointment just can ordering products.
The PSTN landline telephone:
Insert the audio signal platform that order center provides, the bank card information of gathering client's input is returned the feedback information of order center as authentication information and ordering information with speech form.
Security of system module 4
Be used to control illegal invasion, security of system, virus precaution etc.
The application service interface routine is used to handle the data that send over by variety of ways such as customer's representative's end, internet, mobile phone short-messages, the manageable data layout of the system that is converted into feeds back to result corresponding all kinds of terminal user simultaneously and comprises: on customer's representative's end, website and the mobile phone.
System supervisor is handled all commerce and business rule, comprising: inquiry, predetermined, buy, payment, return ticket, running and user management, the management of product, supplier management and order managements such as control is got tickets, authentication, risk control, financial settlement.
Product or service database 7
Be used to deposit all ticketing service products ﹠ services product data, comprise the order and the delivery information of classification, title, products characteristics, specification, pricing information, supplier and proxy information and tank farm stock and product.
All kinds of ticketing services or product service center 8
Be all kinds of Ticketing Centres and product service center, comprise: Ticketing Centre and product service center that railway, civil aviaton, long-distance passenger transportation, water route passenger traffic, cinema, stadiums, exhibition, hotel, scenic spot etc. provide.For the product subscription service system provides corresponding ordering products or service, all kinds of different products or service are integrated, issued by the product subscription service system.
Self-service payment terminal device 9
Be used for reading of data, handle enciphered data, display message instructs guest's operation, identity verification and checking order, with higher level's database communication, drive the slip printer prints bill, drive gate clearance etc.As shown in Figure 7, CPU (central processing unit) adopts EC5-1622CLDNA, comprising: CPU (central processing unit) 90, communication interface, magnetic card/IC-card card reader interface 99, bill printer interface 93, passageway gate machine driving interface 98, driver module and interface 96, RJ45 network interface 97, SMS module interface 92, wireless communicaltion module access 91, automatic card device interface 95.As shown in Figure 6, peripheral circuit comprises: bill printer, automatic card device, LCD, IC-card card reader, magnetic stripe card read write line, keyboard, SMS module, wireless communication module.The automatic card device can be used for the hotel and provides the house card, and this house card is write the authority that limits by order center.In this example, bill printer adopts EZ2000 railway ticket producer, and card reader adopts WBM-3000 motor-driven magnetic stripe card reading/IC-card read write line, and LCD adopts standard 14, and " LCD, the automatic card device adopts the TCD-200 card sender.
Passageway gate machine
The result who delivery information is verified according to system determines whether passage lets pass.
Payment gateway and settlement module 10
Be used to the client of the service of buying, the supplier that service is provided, the payment between the commission merchant and clearing, with exchanges data of bank settlement system etc.
For order center provides the settlement of transactions bank service.
System and method of the present invention, applicable Self-Service comprises: the hotel registers, food and drink, the reservation in places such as amusement and leisure, motion and consumption.Channel authentication comprises: the ticket sales of scenic spot, cinema, exhibition etc., ticket checking, passage are let pass.Electronic bill comprises: the booking of the vehicles such as train ticket, plane ticket, steamer ticket etc., long-distance ticket, returned ticket, ticket checking etc.
Embodiment one: the railway E-ticketing system
Self-service payment terminal is made up of CPU (central processing unit), communication module, card reader, bill printer, keyboard, display etc., and communication module, card reader, bill printer, keyboard, display are connected with CPU (central processing unit) respectively.The present invention is applied as the railway E-ticketing system, its workflow as shown in Figure 2:
1 collects ticket-buyer's ordering information and orders people's identity authentication information by internet, customer's representative's terminal, mobile phone, PSTN landline telephone etc.,
2 by service paying ticket fees such as Web bank, mobile phone bank, telephone banks, or directly to the cash payment of customer's representative's terminal,
The booking database of record that 3 booking data, payment data and delivery authentication code encryption write railway ticket system generates the vote buying data,
4 self-service payment terminals are arranged at places such as the ticketing hall at station or waiting hall, and the ticket-buyer advances to before getting on the bus and gets tickets on the self-service payment terminal device,
People's identity authentication information (reading bank card, I.D., Mobile Directory Number) is ordered in 5 self-service payment terminal device collections when getting tickets and the delivery authentication sign indicating number is got tickets,
6 self-service payment terminals will obtain after the data encryption with the booking database of record in the order data comparatively validate of encryption in full accord after, after system is proved to be successful in the order record database, equipment will be printed the ticket of purchase automatically,
System handled the data in the booking database of record automatically after 7 ticket were printed.
Embodiment two: hotel self-service is moved in system
Self-service payment terminal is made up of CPU (central processing unit), communication module, card reader, automatic card dispenser, keyboard, display etc.; Communication module, card reader, automatic card dispenser, keyboard, display are connected with CPU (central processing unit) respectively.The present invention is applied as hotel self-service and moves in system, its workflow as shown in Figure 3:
1 subscribes the people by internet, customer's representative's terminal, mobile phone, phone collection orders the information of hotel room and authentication information etc.,
2 encryptions such as data, identification authentication data of booking rooms write the database of record of booking rooms of self-service payment terminal, and subscribe the people and can select online payment,
3 subscribe the people arrives reception counter of hotel or other places of hall, inserts bank card or input ID (identity number) card No. identity verification in self-service payment terminal,
4 systems are according to order record database identification identity,
Other places of 5 foregrounds or hall are equipped with self-service payment terminal device, and payment or signatory clearing form user can directly utilize self-service payment terminal to issue open its automatically and answer the CUSTOM HOUSE HOTEL of authority,
6 arrearage users obtain CUSTOM HOUSE HOTEL and move in after deposit is propped up on the foreground.
Embodiment three: the sight spot self-help serving system
The present invention is applied as the sight spot self-help serving system, its workflow as shown in Figure 4,
1 collects the data that the vote buying people buys the sight spot admission ticket by internet, customer's representative's terminal,
2 booking information and payment information data write the booking database of record,
3 install self-service payment terminal device 9 in the porch, sight spot, and as shown in Figure 5, this equipment is connected with the passageway gate machine 12 of inlet, and the ticket-buyer arrives the porch, sight spot, insert the bank card identity verification,
4 systems carry out authentication according to the order record database,
5 by after the authentication, and system's control gate is let pass automatically.
In above-mentioned each example, authentication information comprises user's ID (identity number) card No., bank's card number, Mobile Directory Number, these data read, transmission, storage process all encrypt.The user provides identity information (as ID (identity number) card No., bank's card number, Mobile Directory Number) in the process of subscribed services, generate after this information encryption and order people's identity authorization information, be sent to the product subscription service system of order center by internet, wireless network etc., product of Ding Gouing or information on services also are sent to order center product subscription service system simultaneously; The product subscription service system is sent to all kinds of ticketing services and product service center with data, as railway ticket center, Ticketing Centre of civil aviaton, sight spot Ticketing Centre etc.; Ticketing service and service product center are confirmed after the service authentication information and the product information of encrypting to be sent to self-service payment terminal; After the order people reaches the spot, insert or import the identity information when ordering, after self-service payment terminal is encrypted with identical cryptographic algorithm, with the corresponding product of the more consistent back payment of order people identity data.In like manner can finish authentication, also can finish at all kinds of ticketing services or the product service center of order center in the product subscription service system of order center.
Order in the delivery process, can also have the delivery authentication sign indicating number to participate, order the security and the reliability of paying to improve.The ordering information of client terminal collection can comprise the delivery authentication sign indicating number of this order that is set up on their own by the client; The delivery authentication information of self-service payment terminal collection comprises this delivery authentication sign indicating number; Comprise checking in the delivery authentication that system carries out to this delivery authentication sign indicating number.
The delivery authentication sign indicating number also can be produced by the product subscription service system of order center, and order center is returned the delivery authentication sign indicating number of this order that comprises in the confirmation that order center generates to client terminal; The delivery authentication information of self-service payment terminal collection comprises this delivery authentication sign indicating number; Comprise checking in the delivery authentication that system carries out to this delivery authentication sign indicating number.
System and method of the present invention has effectively improved all kinds of Ticketing Centres (railway, highway, civil aviaton, water transport, sight spot, exhibition, gymnasium, cinema) ticketing service professional and all kinds of tourisms, hotel, food and drink, amusement, CRUX product business and service ability, comprise: the business processing range expansion can be accepted the order of global range to global range; The variation of business processing means, electronization by internet, mobile service network, PSTN fixed-line telephone network etc., all can realize ordering; The business service time is one day 24 hours uninterrupted, annual no off-days, makes things convenient for the client greatly; System handles order, delivered product or service automatically, business processing efficient height automatically; The authentication in the subscribed services simultaneously can effectively solve the ticket re-selling behavior of peak periods such as spring transportation and golden week, improves the transparency and the fairness of relevant industries integral body; Electronic accounting is improved the bank card use amount of entire society greatly, reduce money transaction; Reduced the purchase service product of entire society and the cost of consumption service product, economy and social benefit are very huge.
Claims (19)
1, a kind of self-service network system, comprise order center, self-service payment terminal, client terminal, described self-service terminal, client terminal are connected with described order center respectively, described client terminal collection comprises the ordering information of ordering people's identity authentication information, be uploaded to described order center, and receive the information that order center is returned; The collection of described self-service payment terminal comprises the delivery authentication information of ordering people's identity authentication information; After the authentication by described order center or self-service payment terminal, ordering products of delivering to customer automatically or service.
2, self-service network system as claimed in claim 1 is characterized in that: also comprise the bank settlement system, described bank settlement system is connected with described order center.
3, self-service network system as claimed in claim 2, it is characterized in that: described order center comprises the product subscription service system, described product subscription service system comprises system management module, AIM, product or service database, security of system module, described product subscription service system is connected with described client terminal by the security of system module, and described ticketing service or product service center, product or service database are connected with described system management module respectively.
4, self-service network system as claimed in claim 3 is characterized in that: described order center also comprises ticketing service or product service center, is connected with described product subscription service system, is used to provide specific products or service by trade classification.
5, as claim 3 or 4 described self-service network systems, it is characterized in that: described product subscription service system also comprises payment gateway and settlement module, described payment gateway and settlement module one end are connected with described system management module, and the described payment gateway and the settlement module other end are connected with described bank settlement system.
6, as claim 3 or 4 described self-service network systems, it is characterized in that: described client terminal can be mobile phone, fixed telephone, computing machine, be connected with order center, connected mode comprises: mobile telephone network access, the access of PSTN public phone network, INTERNET network insertion, LAN (Local Area Network) access, RS232, RS485.
7, as claim 3 or 4 described self-service network systems, it is characterized in that: described self-service payment terminal comprises CPU (central processing unit), the communication module, the card reader that are connected with described CPU (central processing unit) respectively, and described communication module comprises one or more in SMS module, wireless communication module, network communication module, RS232 communication module, the RS485 communication module.
8, self-service network system as claimed in claim 7 is characterized in that: described self-service payment terminal also comprises automatic card dispenser, bill printer, keyboard, display, is connected with described CPU (central processing unit) respectively.
9, a kind of order delivery method of self-service network system comprises the steps: A) the client terminal collection comprises the ordering information of ordering people's identity authentication information; B) be uploaded to order center; C) order center is accepted order, handles, and forms record; D) order center is returned confirmation to client terminal; E) collection of self-service payment terminal comprises the delivery authentication information of ordering people's identity authentication information; F) system comprises the delivery authentication of ordering the authentication of people's identity; G) the self-service payment terminal product or the service of delivering to customer to subscribe.
10, the order delivery method of self-service network system as claimed in claim 9 is characterized in that: also comprise order record data down transmission process: described order center is given self-service payment terminal appointment or specific with the order record data down transmission that generates.
11, as the order delivery method of claim 9 or 10 described self-service network systems, it is characterized in that: described step F) in the delivery authentication process comprise: with the delivery authentication information uploading to order center, order center search records, the product of checking identity and reservation or information on services, order center is assigned confirmation and output products instruction to self-service payment terminal; Or described self-service payment terminal retrieval is checked the product or the information on services of identity and reservation by the order record database that described order center passes down in advance.
12, as the order delivery method of each described self-service network system among the claim 9-11, it is characterized in that: steps A) ordering information of client terminal collection also comprises the delivery authentication sign indicating number of this order that is set up on their own by the client; Step e) the delivery authentication information of self-service payment terminal collection comprises this delivery authentication sign indicating number; Step F) comprises checking in the delivery authentication that system carries out to this delivery authentication sign indicating number.
13, as the order delivery method of each described self-service network system among the claim 9-12, it is characterized in that: step D) order center is returned the delivery authentication sign indicating number of this order that comprises in the confirmation that order center generates to client terminal; Step e) the delivery authentication information of self-service payment terminal collection comprises this delivery authentication sign indicating number; Step F) comprises checking in the delivery authentication that system carries out to this delivery authentication sign indicating number.
14, as the order delivery method of each described self-service network system among the claim 9-13, it is characterized in that: described order people identity authentication information comprises: Mobile Directory Number, gather by the SMS module or the wireless communication module of self-service payment terminal; ID (identity number) card No. or bank's card number are gathered by the IC-card card reader of self-service payment terminal; Bank Account Number or bank's card number are gathered by the magnetic stripe card card reader of self-service payment terminal.
15, as the order delivery method of each described self-service network system among the claim 9-14, it is characterized in that: the access way of described client terminal access order center comprises one or more among radio communication access, INTETNET access, the access of pstn telephone net, LAN (Local Area Network) access, RS232, the RS485.
16, as the order delivery method of each described self-service network system among the claim 9-15, it is characterized in that: the access way of self-service payment terminal access order center comprises one or more in radio communication access, INTETNET access, the access of pstn telephone net; Or self-service payment terminal inserts order center by comprising one or more following modes: LAN (Local Area Network) inserts, RS232 inserts, RS485 inserts.
17, as the order delivery method of each described self-service network system among the claim 9-16, it is characterized in that: described step G), the product that self-service payment terminal delivers to customer to subscribe or the process of service comprise: by the bill or the information of bill printer output client order; Or the magnetic card or the IC-card that have appointment usable range, rights of using by automatic card dispenser output; Or send all-clear, open banister or remove the gate inhibition.
18, as the order delivery method of each described self-service network system among the claim 9-17, it is characterized in that: also comprise payment process: the authentication information of described client terminal collection comprises client's bank card or Bank Account Number information, after order center is accepted to order, form Payment Request, send the clearing notice by payment gateway and settlement module to the bank settlement system, and receive the settlement process result of bank settlement system.
19, as the order delivery method of each described self-service network system among the claim 9-18, it is characterized in that: also comprise payment process: in described step e) after, described self-service payment terminal will collect orders bank card or the Bank Account Number information that comprises in people's identity authentication information, is uploaded to order center; Or order center is utilized bank card or the Bank Account Number information of this client in the order record; Order center forms Payment Request, sends the clearing notice by payment gateway and settlement module to the bank settlement system, and receives the settlement process result of bank settlement system.
Priority Applications (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN 200510021714 CN1744124A (en) | 2005-09-16 | 2005-09-16 | Network self-helf service system and its purchase-delivery method |
| PCT/CN2005/002329 WO2007030981A1 (en) | 2005-09-16 | 2005-12-27 | Network self-help service system and its order delivering method |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN 200510021714 CN1744124A (en) | 2005-09-16 | 2005-09-16 | Network self-helf service system and its purchase-delivery method |
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| Publication Number | Publication Date |
|---|---|
| CN1744124A true CN1744124A (en) | 2006-03-08 |
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Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN 200510021714 Pending CN1744124A (en) | 2005-09-16 | 2005-09-16 | Network self-helf service system and its purchase-delivery method |
Country Status (2)
| Country | Link |
|---|---|
| CN (1) | CN1744124A (en) |
| WO (1) | WO2007030981A1 (en) |
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- 2005-12-27 WO PCT/CN2005/002329 patent/WO2007030981A1/en active Application Filing
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